Information processor

The information processing device addresses the lack of user choice in delivery options by calculating and presenting comparative costs and dates for dealer and factory deliveries, enabling flexible schedule adjustments.

JP2025140204APending Publication Date: 2025-09-29TOYOTA JIDOSHA KK
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Patent Information

Application Number
JP2024039429
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-03-13
Publication Date
2025-09-29

AI Technical Summary

Technical Problem

Existing pre-delivery schedule management systems do not allow users to freely choose between dealer delivery and factory delivery, and there is no flexibility in adjusting the delivery schedule based on user preferences, leading to user stress during the final stages of vehicle delivery.

Method used

An information processing device that calculates and presents comparative costs and delivery dates for dealer and factory deliveries, allowing users to choose between the two options and adjust the delivery schedule accordingly.

Benefits of technology

Enhances pre-delivery schedule management by providing users with flexible delivery options, reducing user stress and improving delivery schedule flexibility.

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Abstract

To improve a technique related to information provision before delivery.SOLUTION: An information processor is configured to: calculate cost and a scheduled delivery date of dealer delivery and a cost and delivery date of factory delivery; present comparative information based on the cost and the scheduled delivery date of the dealer delivery and the cost and the delivery date of the factory delivery to a user; and receive selection of either the dealer delivery or the factory delivery.SELECTED DRAWING: Figure 4
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Description

[Technical Field]

[0001] The present disclosure relates to an information processing device. [Background technology]

[0002] It has been disclosed in the past that information regarding the progress status of a specific vehicle corresponding to its identification information is obtained from information regarding the progress status of multiple vehicles before delivery stored in a progress management database, and the obtained information is provided to a user terminal from which the identification information was sent (for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-297954 Summary of the Invention [Problem to be solved by the invention]

[0004] For example, if the car has arrived at the dealer but has not yet been delivered, the user may feel stressed, wondering what is going on at this final stage. Also, the user cannot freely choose between delivery from the dealer (hereinafter referred to as dealer delivery) or delivery from the manufacturing plant (hereinafter referred to as factory delivery), and there has been no consideration at all for flexibly adjusting the delivery schedule based on the user's choice. As such, there is room for improvement in pre-delivery schedule management technology.

[0005] The purpose of the present disclosure, made in consideration of the above circumstances, is to improve pre-delivery schedule management techniques. [Means for solving the problem]

[0006] An information processing device according to an embodiment of the present disclosure includes: An information processing device including a control unit, The control unit Calculate the cost and expected delivery date of the dealer delivery, as well as the cost and delivery date of the factory delivery, presenting comparative information to the user based on the calculated dealer delivery cost and estimated delivery date, and the calculated factory delivery cost and delivery date; The customer can choose between dealer delivery or factory delivery. [Effects of the Invention]

[0007] According to one embodiment of the present disclosure, a technology for providing information to a vehicle is improved. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a block diagram illustrating a schematic configuration of a system according to an embodiment of the present disclosure. [Figure 2] FIG. 1 is a block diagram showing a schematic configuration of an information processing device. [Figure 3] FIG. 2 is a block diagram showing a schematic configuration of a terminal device. [Figure 4] 10 is a flowchart illustrating an operation of the information processing device. [Figure 5] 10 shows an example of a user interface for presenting and accepting work that can be performed by a user. DETAILED DESCRIPTION OF THE INVENTION

[0009] Hereinafter, embodiments of the present disclosure will be described.

[0010] (Outline of the embodiment) The outline and configuration of a system 1 according to this embodiment will be described with reference to FIG.

[0011] The system 1 according to this embodiment includes an information processing device 10 and a terminal device 20. The information processing device 10 and the terminal device 20 are communicably connected to a network 30 including, for example, a mobile communication network and the Internet.

[0012] The information processing device 10 is, for example, a server device installed in a data center or the like. For example, the information processing device 10 is a server belonging to a cloud computing system or other computing system. The information processing device 10 is capable of communicating with a terminal device 20 via a network 30. Note that while FIG. 1 shows an example in which the system 1 includes one information processing device 10, this is not limiting. The system 1 may include two or more information processing devices 10.

[0013] The terminal device 20 is any device used by a user. The user includes a customer waiting for delivery of a vehicle. For example, a general-purpose electronic device such as a smartphone or a tablet terminal, or a dedicated electronic device can be used as the terminal device 20. Note that while FIG. 1 shows an example in which the system 1 is equipped with one terminal device 20, this is not limiting. The system 1 may be equipped with two or more terminal devices 20.

[0014] First, an overview of this embodiment will be described, and details will be described later. The information processing device 10 calculates the cost and scheduled delivery date of the car delivered to the dealer, and the cost and delivery date of the car delivered to the factory. The information processing device 10 also presents comparative information based on the calculated cost and scheduled delivery date of the car delivered to the dealer, and the cost and delivery date of the car delivered to the factory to the user. The information processing device 10 also accepts a selection of either dealer delivery or factory delivery.

[0015] As described above, according to this embodiment, the information processing device 10 presents the user with comparative information based on the cost and expected delivery date of the dealer delivery and the cost and delivery date of the factory delivery. The information processing device 10 also accepts the user's selection of either dealer delivery or factory delivery. In this way, the comparative information between dealer delivery and factory delivery is presented to the user, and the pre-delivery schedule management technique is improved in that it allows the user to flexibly adjust the delivery schedule based on the user's selection.

[0016] Next, each component of the system 1 will be described in detail.

[0017] (Configuration of information processing device) As shown in FIG. 2, the information processing device 10 includes a control unit 11, a storage unit 12, an input unit 13, an output unit 14, and a communication unit 15.

[0018] The control unit 11 includes at least one processor, at least one dedicated circuit, or a combination thereof. The processor is a general-purpose processor such as a central processing unit (CPU) or a graphics processing unit (GPU), or a dedicated processor specialized for a specific process. The dedicated circuit is, for example, a field-programmable gate array (FPGA) or an application specific integrated circuit (ASIC). The control unit 11 executes processes related to the operation of the information processing device 10 while controlling each unit of the information processing device 10.

[0019] The storage unit 12 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of these. The semiconductor memory is, for example, a random access memory (RAM) or a read only memory (ROM). The RAM is, for example, a static random access memory (SRAM) or a dynamic random access memory (DRAM). The ROM is, for example, an electrically erasable programmable read only memory (EEPROM). The storage unit 12 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 12 stores data used in the operation of the information processing device 10 and data obtained by the operation of the information processing device 10.

[0020] The input unit 13 includes at least one input interface. The input interface is, for example, a physical key, a capacitance key, a pointing device, or a touch screen integrated with a display. The input interface may also be, for example, a sound sensor that accepts voice input, or a camera that accepts gesture input. The input unit 13 accepts an operation to input data used for the operation of the information processing device 10. The input unit 13 may be connected to the information processing device 10 as an external input device instead of being provided in the information processing device 10. Any connection method may be used, for example, a Universal Serial Bus (USB), a High-Definition Multimedia Interface (HDMI) (registered trademark), or Bluetooth (registered trademark).

[0021] The output unit 14 includes at least one output interface. The output interface is, for example, a display that outputs information as a video, or a speaker that outputs information as a sound. The display is, for example, an LCD (liquid crystal display) or an organic EL (electro luminescence) display. The output unit 14 displays and outputs data obtained by the operation of the information processing device 10. The output unit 14 may be connected to the information processing device 10 as an external output device instead of being provided in the information processing device 10. Any connection method can be used, for example, USB, HDMI (registered trademark), or Bluetooth (registered trademark).

[0022] The communication unit 15 includes at least one external communication interface. The communication interface may be either a wired communication interface or a wireless communication interface. In the case of wired communication, the communication interface is, for example, a LAN (Local Area Network) interface or a USB (Universal Serial Bus). In the case of wireless communication, the communication interface is, for example, an interface compatible with mobile communication standards such as LTE (Long Term Evolution), 4G (4th generation), or 5G (5th generation), or an interface compatible with short-range wireless communication such as Bluetooth (registered trademark). The communication unit 15 receives data used in the operation of the information processing device 10 and transmits data obtained by the operation of the information processing device 10.

[0023] The functions of the information processing device 10 are realized by executing a program according to this embodiment on a processor corresponding to the information processing device 10. That is, the functions of the information processing device 10 are realized by software. The program causes a computer to execute the operations of the information processing device 10, thereby causing the computer to function as the information processing device 10. That is, the computer functions as the information processing device 10 by executing the operations of the information processing device 10 in accordance with the program.

[0024] In this embodiment, the program can be recorded on a computer-readable recording medium. The computer-readable recording medium includes non-transitory computer-readable media, such as a magnetic recording device, an optical disc, a magneto-optical recording medium, or a semiconductor memory. The program can be distributed, for example, by selling, transferring, or lending a portable recording medium, such as a DVD (digital versatile disc) or a CD-ROM (compact disc read only memory), on which the program is recorded. The program can also be distributed by storing the program in the storage of an external server and transmitting the program from the external server to another computer. The program can also be provided as a program product.

[0025] Some or all of the functions of the information processing device 10 may be implemented by a dedicated circuit equivalent to the control unit 11. In other words, some or all of the functions of the information processing device 10 may be implemented by hardware.

[0026] (Terminal Device Configuration) As shown in FIG. 3, the terminal device 20 includes a control unit 21, a storage unit 22, an input unit 23, an output unit 24, and a communication unit 25.

[0027] The control unit 21 includes at least one processor, at least one dedicated circuit, or a combination of these. The processor is a general-purpose processor such as a central processing unit (CPU) or a graphics processing unit (GPU), or a dedicated processor specialized for a specific process. The dedicated circuit is, for example, a field-programmable gate array (FPGA) or an application specific integrated circuit (ASIC). The control unit 21 executes processes related to the operation of the terminal device 20 while controlling each unit of the terminal device 20.

[0028] The storage unit 22 includes at least one semiconductor memory, at least one magnetic memory, at least one optical memory, or a combination of at least two of these. The semiconductor memory is, for example, a random access memory (RAM) or a read only memory (ROM). The RAM is, for example, a static random access memory (SRAM) or a dynamic random access memory (DRAM). The ROM is, for example, an electrically erasable programmable read only memory (EEPROM). The storage unit 22 functions as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 22 stores data used in the operation of the terminal device 20 and data obtained by the operation of the terminal device 20.

[0029] The input unit 23 includes at least one input interface. The input interface is, for example, a physical key, a capacitance key, a pointing device, or a touch screen integrated with a display. The input interface may also be, for example, a sound sensor that accepts voice input, or a camera that accepts gesture input. The input unit 23 accepts an operation to input data used for the operation of the terminal device 20. The input unit 23 may be connected to the terminal device 20 as an external input device instead of being provided in the terminal device 20. As a connection method, any method such as USB (Universal Serial Bus), HDMI (registered trademark) (High-Definition Multimedia Interface), or Bluetooth (registered trademark) can be used.

[0030] The output unit 24 includes at least one output interface. The output interface is, for example, a display that outputs information as a video, or a speaker that outputs information as a sound. The display is, for example, an LCD (liquid crystal display) or an organic EL (electro luminescence) display. The output unit 24 displays and outputs data obtained by the operation of the terminal device 20. The output unit 24 may be connected to the terminal device 20 as an external output device instead of being provided in the terminal device 20. Any connection method may be used, for example, USB, HDMI (registered trademark), or Bluetooth (registered trademark).

[0031] The communication unit 25 includes at least one external communication interface. The communication interface may be either a wired communication interface or a wireless communication interface. In the case of wired communication, the communication interface is, for example, a LAN (Local Area Network) interface or a USB (Universal Serial Bus). In the case of wireless communication, the communication interface is, for example, an interface compatible with mobile communication standards such as LTE (Long Term Evolution), 4G (4th generation), or 5G (5th generation), or an interface compatible with short-range wireless communication such as Bluetooth (registered trademark). The communication unit 25 receives data used in the operation of the terminal device 20 and transmits data obtained by the operation of the terminal device 20.

[0032] The functions of the terminal device 20 are realized by executing a program according to this embodiment on a processor corresponding to the terminal device 20. That is, the functions of the terminal device 20 are realized by software. The program causes a computer to execute the operations of the terminal device 20, thereby causing the computer to function as the terminal device 20. That is, the computer functions as the terminal device 20 by executing the operations of the terminal device 20 in accordance with the program.

[0033] Some or all of the functions of the terminal device 20 may be realized by a dedicated circuit equivalent to the control unit 21. In other words, some or all of the functions of the terminal device 20 may be realized by hardware.

[0034] (Operation of information processing device) The operation of the information processing device 10 according to this embodiment will be described with reference to FIG.

[0035] Step S100: The control unit 11 of the information processing device 10 calculates the cost and scheduled delivery date of the vehicle to the dealer, and the cost and delivery date of the vehicle to the factory. This calculation process may be performed at any timing while the vehicle is being manufactured at the manufacturing factory. For example, this calculation process may be performed a predetermined number of days before the assembly of the vehicle body is completed at the manufacturing factory.

[0036] Any method can be used for the calculation process. For example, the control unit 11 may calculate the cost and delivery date of the vehicle at the factory based on the average cost and average delivery date according to the vehicle model and the time period. Furthermore, for example, the control unit 11 may calculate the cost and scheduled delivery date of the vehicle at the dealer based on the cost and delivery date of the vehicle at the factory. For example, the control unit 11 may calculate the cost of the vehicle at the dealer by adding additional costs such as transportation costs to the cost of the vehicle at the factory. Furthermore, the control unit 11 may calculate the scheduled delivery date of the vehicle at the dealer by adding the number of days for transportation and the average number of days required for work man-hours at the dealer to the scheduled delivery date of the vehicle at the factory.

[0037] Step S200: The control unit 11 generates comparison information based on the cost and scheduled delivery date of the dealer delivery and the cost and delivery date of the factory delivery calculated in step S100, and presents the comparison information to the user. For example, the comparison information may include all of the information on the cost and scheduled delivery date of the dealer delivery and the cost and delivery date of the factory delivery. Alternatively, the comparison information may include only some of the information on the cost and scheduled delivery date of the dealer delivery and the cost and delivery date of the factory delivery. For example, the comparison information may be information on the difference in cost between dealer delivery and factory delivery, and the difference in scheduled delivery date.

[0038] Any method can be adopted for presenting the comparison information. For example, the control unit 11 may present the comparison information through a user interface displayed and output by the output unit 24 of the terminal device 20. Such a user interface may be presented by the terminal device 20 accessing the information processing device 10 or a web server via browser software. Alternatively, an application related to the system 1 may be installed in the terminal device 20, and the terminal device 20 may communicate with the information processing device 10 or an application server via the application, as appropriate, to present the user interface. In this case, user authentication processing, etc. may be performed between the terminal device 20 and the information processing device 10, or between the terminal device 20 and the web server, as appropriate.

[0039] Step S200: The control unit 11 receives a selection of either dealer delivery or factory delivery from the user. Based on the selection, it is possible to determine whether the delivery method for the user will be dealer delivery or factory delivery.

[0040] Any method can be used for the process of accepting the selection. For example, the control unit 11 may accept a selection operation from the terminal device 20 via the communication unit 15 and the network 30. In this case, for example, the output unit 24 of the terminal device 20 may display and output a user interface that allows the user to select either dealer delivery or factory delivery. The control unit 21 may also accept the user's selection via the input unit 23 and transmit the accepted information to the information processing device 10 via the communication unit 25 and the network 30. Based on the selected information, the vehicle delivery person can switch the vehicle delivery method for the user.

[0041] As described above, the information processing device 10 according to this embodiment calculates the cost and estimated delivery date of a vehicle delivered to a dealer, as well as the cost and delivery date of a vehicle delivered to a factory, and presents comparative information based on the calculated costs and delivery dates to the user. The information processing device 10 also accepts a selection of either dealer delivery or factory delivery. This configuration improves pre-delivery schedule management techniques in that comparative information between dealer delivery and factory delivery is presented to the user, allowing the user to flexibly adjust the delivery schedule based on their selection.

[0042] Although the present disclosure has been described based on the drawings and examples, it should be noted that those skilled in the art may make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, the functions included in each component or step can be rearranged so as not to be logically inconsistent, and multiple components or steps can be combined or divided into one.

[0043] For example, the control unit 11 of the information processing device 10 may further present tasks that the user can perform and accept tasks that the user will perform from the tasks. The tasks that the user can perform may include at least one of installing floor mats, completing paperwork, and installing parts. In this way, accepting tasks that the user will perform allows the user to handle some of the tasks themselves and adjust the delivery date, etc.

[0044] Furthermore, the control unit 11 may further present the reduced cost and shortened delivery time when the user performs the work that the user can perform. In this way, it is possible to provide the user with information to decide which work to actually perform from the viewpoints of cost and effectiveness among the work that the user can perform.

[0045] The control unit 11 may further present the degree of difficulty of tasks that the user can perform, thereby providing the user with information to determine which tasks to actually perform from the perspective of difficulty among the tasks that the user can perform.

[0046] FIG. 5 shows an example of a user interface for presenting and accepting tasks that the user can perform. The user interface 100 shown in FIG. 5 includes check boxes 110 for each task that the user can perform, a confirm button 120, and a cancel button 130. As shown in FIG. 5, the reduced cost, shortened delivery time, and difficulty level may be displayed for each task that the user can perform. The user can register the desired task by selecting the task they wish to perform using the check boxes 110 and pressing the confirm button 120. The user can also cancel their selection as appropriate by pressing the cancel button 130. [Explanation of symbols]

[0047] 1 System 10. Information processing equipment 11 Control section 12 Storage section 13 Input section 14 Display section 15 Communications Department 20 Terminal equipment 21 Control section 22 Memory section 23 Input section 24 Display 25 Communications Department 30 Network 100 User Interface 110 Checkboxes 120 Confirm button 130 Cancel button

Claims

1. An information processing device including a control unit, The control unit Calculate the cost and expected delivery date of the dealer delivery, as well as the cost and delivery date of the factory delivery, presenting comparative information to the user based on the calculated dealer delivery cost and estimated delivery date, and the calculated factory delivery cost and delivery date; You can choose between dealer delivery or factory delivery. Information processing device.

2. The information processing device according to claim 1 , wherein the control unit further presents tasks that can be performed by the user and accepts a task to be performed by the user from among the tasks.

3. The information processing device according to claim 2 , wherein the control unit further presents reduced costs and shortened delivery times when the user performs the work that the user can perform.

4. The information processing device according to claim 2 , wherein the control unit further presents a level of difficulty of a task that the user can perform.

5. The information processing device according to claim 2 , wherein the tasks that the user can perform include at least one of installing floor mats, completing paperwork, and installing parts.

Citation Information

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