Fuel dispensing management device and fuel dispensing system

Abstract

To provide a technology that enables the reduction of personnel required at self-service gas stations.SOLUTION: A fuel dispensing management device (10) comprises a reception unit, a request unit, an acquisition unit, a determination unit and a fuel dispensing instruction unit. The reception unit accepts fuel dispensing operations for a fuel dispenser. The request unit sends a request for a fuel dispensing permission for the fuel dispensing operation including video information for acquiring a video image corresponding to the fuel dispenser to a plurality of communication terminals (40) when the fuel dispensing operation is accepted. The acquisition unit acquires responses to the request for the fuel dispensing permission from the plurality of communication terminals. The determination unit determines whether to permit the fuel dispensing on the basis of the received responses from the plurality of communication terminals. The fuel dispensing instruction unit instructs the fuel dispenser to permit the fuel dispensing when the determination unit determines to permit the fuel dispensing.SELECTED DRAWING: Figure 7

Description

[Technical Field]

[0001] The present invention relates to a fuel supply management device and a fuel supply system. [Background technology]

[0002] At a self-service gas station, when a customer operates a fuel pump to purchase fuel, a store staff member at the self-service gas station checks camera footage to ensure that there are no safety issues with the fueling operation before operating the fuel pump to allow the customer to refuel. Patent Document 1 below discloses a gas station system that controls fueling permission as a technology related to fueling control at such self-service gas stations. This gas station system sends a beacon requesting refueling from a fueling permission control device that controls the fueling machine to a tabletop fueling permission terminal and a portable fueling permission terminal installed at the self-service gas station. A store staff member uses either the tabletop fueling permission terminal or the portable fueling permission terminal to send a refueling permission signal to the refueling permission control device. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 7307897 Summary of the Invention [Problem to be solved by the invention]

[0004] If the decision on whether or not to allow refueling is made by in-store staff, it is desirable to have multiple staff members who make decisions on whether or not to allow refueling at stores with a large number of customers, but the more staff members there are at a store, the higher the personnel costs. Also, for 24-hour self-service gas stations, it is difficult to secure staff to work at the store to make decisions on whether or not to allow refueling in the middle of the night or early in the morning.

[0005] The present disclosure aims to provide a technology that can reduce the number of personnel deployed at self-service gas stations. [Means for solving the problem]

[0006] The refueling management device according to the present disclosure includes a reception unit, a request unit, an acquisition unit, a determination unit, and a refueling instruction unit. The reception unit receives a refueling operation for a refueling machine. When the request unit receives the refueling operation, it transmits a request for refueling permission for the refueling operation to multiple communication terminals, the request including video information for acquiring captured video corresponding to the refueling machine. The acquisition unit acquires responses to the request for refueling permission from the multiple communication terminals. The determination unit determines whether to permit refueling based on the responses received from the multiple communication terminals. When the determination unit determines to permit refueling, the refueling instruction unit instructs the refueling machine to permit refueling.

[0007] The refueling system according to the present disclosure includes the above-described refueling management device and a plurality of communication terminals capable of communicating with the refueling management device. [Effects of the Invention]

[0008] According to the present disclosure, the number of personnel deployed at self-service gas stations can be reduced. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 1 is a diagram showing a schematic configuration of a fuel supply system according to an embodiment. [Figure 2] FIG. 2 is a block diagram showing a schematic configuration of the video management device shown in FIG. [Figure 3] FIG. 3 is a block diagram showing a schematic configuration of the fuel supply control device shown in FIG. [Figure 4] FIG. 4 is a block diagram showing a schematic configuration of the refueling permission device shown in FIG. [Figure 5] FIG. 5 is a diagram illustrating an example of the camera installation information. [Figure 6] FIG. 6 is a schematic diagram showing an example of the fuel supply permission request screen. [Figure 7] FIG. 7 is an operational flow diagram showing the operation of the fuel supply system. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, a fuel supply management device and a fuel supply system according to an embodiment will be described with reference to the drawings. In the drawings, the same or corresponding parts are designated by the same reference numerals, and description thereof will not be repeated.

[0011] Fig. 1 is a diagram showing a schematic configuration of a refueling system 1 according to an embodiment. As shown in Fig. 1, the refueling system 1 includes a refueling management device 10, a plurality of cameras 20, a plurality of refueling machines 30 (an example of a reception unit), a plurality of first terminals 40, and a second terminal 50.

[0012] The fuel supply management device 10, the multiple cameras 20, the multiple fuel dispensers 30, and the second terminal 50 are installed in a store. The store is a self-service gas station where customers fill up with fuel. The multiple first terminals 40 and the second terminal 50 are, for example, mobile communication terminals such as smartphones. The multiple first terminals 40 and the second terminal 50 and the fuel supply management device 10 can communicate with each other via a communication network N such as the Internet. The configuration of the fuel supply system 1 will be described in detail below.

[0013] The refueling machine 30 is equipped with a touch panel that accepts user operations, a refueling nozzle, and the like (both not shown). The refueling machine 30 accepts user operations via the touch panel. User operations include refueling operations such as selecting the type of fuel to purchase (e.g., regular, premium gasoline, diesel, etc.) and the amount of fuel to be dispensed. When the refueling machine 30 accepts a refueling operation, it outputs operation information indicating the refueling operation together with identification information of the refueling machine 30 (hereinafter referred to as the refueling machine ID) to the refueling management device 10. When the refueling machine 30 accepts a refueling permission instruction from the refueling management device 10, it puts the refueling machine 30 into a state where refueling can be performed from the refueling nozzle.

[0014] The camera 20 is, for example, a network camera. An IP address is set in advance for the camera 20, and the camera 20 is capable of communicating with the first terminal 40 via the communication network N. The camera 20 captures images of the operations on the corresponding fuel tanker 30 and the surroundings of the fuel tanker 30, including the target vehicle, and sequentially outputs the captured image data to the fuel supply management device 10 together with identification information of the camera 20 (hereinafter referred to as camera ID).

[0015] The fuel supply management device 10 includes a fuel supply permission device 110, a video management device 120, and a fuel supply control device 130.

[0016] 2 is a block diagram showing a schematic configuration of the video management device 120. As shown in FIG.

[0017] The storage unit 122 includes a nonvolatile storage device such as a hard disk, etc. The storage unit 122 stores the video data of each camera 20, and setting information including access information such as an IP address set for each camera 20 and a URL for acquiring the video of the camera 20.

[0018] The control unit 121 includes a CPU (Central Processing Unit) and memory (ROM (Read Only Memory) and RAM (Random Access Memory). The control unit 121 controls each unit connected to the control unit 121 by the CPU executing a control program stored in the memory. Specifically, the control unit 121 sequentially acquires video data together with the camera ID from each camera 20, and stores the video data for each camera ID in the memory unit 122. In addition, the control unit 121 outputs access information of each camera 20 to each refueling permission device 110 in response to a request from the refueling permission device 110.

[0019] FIG. 3 is a block diagram showing a schematic configuration of the refueling control device 130. As shown in FIG. 3, the refueling control device 130 includes a control unit 131. The control unit 131 includes a CPU and memory (ROM and RAM). The control unit 131 controls each unit connected to the control unit 131 by the CPU executing a control program stored in the memory. Specifically, the control unit 131 acquires operation information including the type of fuel to be refueled from the refueling machine 30 together with the refueling machine ID, and outputs refueling reception information including the acquired refueling machine ID and fuel type and store information identifying the store where the refueling machine 30 is installed to the refueling permission device 110. Furthermore, when the control unit 131 receives a refueling instruction including the refueling machine ID and fuel type from the refueling permission device 110, it outputs the refueling instruction to the refueling machine 30 corresponding to the refueling machine ID.

[0020] 4 is a block diagram showing a schematic configuration of the refueling permission device 110. As shown in FIG.

[0021] The communication unit 112 is a communication interface for connecting to a communication network N such as the Internet. The communication unit 112 communicates with the first terminal 40 and the second terminal 50 via the communication network N under the control of the control unit 111.

[0022] The storage unit 113 includes a non-volatile storage device such as a hard disk. The storage unit 113 stores camera installation information indicating the cameras 20 installed for each refueling aircraft 30. Fig. 5 is a diagram showing an example of the camera installation information. As shown in Fig. 5, the camera installation information 100 associates a corresponding camera ID with each refueling aircraft ID.

[0023] 4, the control unit 111 includes a CPU and memory (ROM and RAM). The control unit 111 controls each unit connected to the control unit 111 by the CPU executing a control program stored in the memory.

[0024] Specifically, when the control unit 111 acquires refueling reception information from the refueling control device 130, it identifies the camera ID corresponding to the refueling ID in the refueling reception information from the camera installation information 100. The control unit 111 acquires access information (an example of video information) for accessing the camera 20 assigned with the identified camera ID from the video management device 120, and transmits a refueling permission request for refueling permission together with the acquired access information and refueling reception information to each first terminal 40 via the communication unit 112.

[0025] Furthermore, the control unit 111 receives responses to the refueling permission request from each first terminal 40 via the communication unit 112, and determines whether or not to permit refueling based on the received responses from each first terminal 40. Specifically, for example, if the number of responses indicating refueling permission exceeds half of all first terminals 40, the control unit 111 determines to permit refueling. On the other hand, if the number of responses indicating refueling permission is equal to or less than half of all first terminals 40, the control unit 111 determines not to permit refueling. Note that the condition for determining whether refueling is permitted is not limited to when the number of responses indicating refueling permission is a majority. The control unit 111 may also determine to permit refueling if the number of responses indicating refueling permission is equal to or greater than a predetermined reference value (predetermined number).

[0026] If the control unit 111 determines to permit refueling, it outputs a refueling instruction including the refueling machine ID to the refueling control device 130. On the other hand, if the control unit 111 determines not to permit refueling, it transmits an emergency response instruction including the refueling machine ID to the second terminal 50 via the communication unit 112. The emergency response instruction indicates that the store staff should be instructed to handle the refueling.

[0027] 1, the first terminals 40 are mobile communication terminals such as smartphones or tablets equipped with communication functions and a touch panel display. Each first terminal 40 is carried by a specialized staff member who can determine whether or not to permit refueling. The specialized staff member is not stationed at the store, but is located outside the store.

[0028] The first terminal 40 stores an application program (hereinafter, a refueling application) in advance. The first terminal 40 executes the refueling application in response to a start-up operation by the specialized staff member, and communicates with the refueling management device 10 via the communication network N. Specifically, the first terminal 40 receives a refueling permission request from the refueling management device 10, displays a refueling permission request screen on the touch panel display, and accepts a response operation by the specialized staff member.

[0029] 6 is a schematic diagram showing an example of a refueling permission request screen 400. As shown in FIG. 6, the refueling permission request screen 400 includes store information 410, photography information 420, a refueling permission button 431, an emergency response button 432, and refueling setting information 440.

[0030] Store information 410 is the name of the store for which refueling permission is being requested, and is displayed based on the store information included in the refueling reception information of the refueling permission request.

[0031] The photographed information 420 is an image captured by the camera 20 corresponding to the refueling permission request, and is displayed by accessing the URL indicated by the access information of the refueling permission request. In other words, an image of a customer inserting the refueling nozzle of the refueling machine 30 into the fueling opening and attempting to refuel is displayed in real time.

[0032] The refueling permission button 431 and the emergency response button 432 each accept a response operation to a refueling permission request. The refueling permission button 431 is an operation button for issuing an instruction to permit a customer to refuel, and the emergency response button 432 is an operation button for issuing an instruction to a store staff member to respond.

[0033] The fuel supply setting information 440 is the type of fuel requested for refueling, and is displayed based on the fuel supply reception information.

[0034] The specialist staff member checks the photographic information 420 displayed on the fueling permission request screen 400, and selects the fueling permission button 431 if there is no problem with the customer's fueling, or selects the emergency response button 432 if there is a problem with the customer's fueling.

[0035] When the first terminal 40 receives a selection operation of the refueling permission button 431, it transmits a response indicating "refueling permission" (hereinafter referred to as the refueling permission response) together with a terminal ID that identifies the first terminal 40 to the refueling management device 10 via the communication network N. Furthermore, when the first terminal 40 receives a selection operation of the emergency response button 432, it transmits a response indicating "emergency response" (hereinafter referred to as the emergency response response) together with the terminal ID to the refueling management device 10 via the communication network N. The emergency response response instructs store staff to handle the refueling via the second terminal 50.

[0036] The second terminal 50 is a mobile communication terminal such as a smartphone or tablet similar to the first terminal 40. The second terminal 50 stores a refueling app similar to the first terminal 40. The second terminal 50 may be installed in a store or carried by store staff. The refueling app is launched by the store staff, and while the refueling app is launched, the second terminal 50 receives emergency response instructions from the refueling management device 10 via the communication network N. The second terminal 50 displays a refueling response instruction screen (not shown) on the touch panel display that instructs the refueling response of the refueling machine 30 with the refueling machine ID indicated in the emergency response instruction. The refueling response instruction screen displays information indicating the refueling machine 30 that should be refueled and a message instructing the refueling response.

[0037] In this embodiment, the control unit 111 of the refueling permission device 110 is an example of a request unit, an acquisition unit, a determination unit, and a refueling instruction unit. The first terminal 40 and the second terminal 50 are an example of a communication terminal.

[0038] (operation) Fig. 7 is an operational flow diagram showing the operation of the refueling system 1. In Fig. 7, the refueling app is already running on the first terminal 40 and the second terminal 50. The operation of the refueling system 1 will be described below with reference to Figs. 1 to 6.

[0039] In step S11, the refueling management device 10 waits until a predetermined refueling operation is received in the refueling machine 30 (step S11: NO).

[0040] When the refueling management device 10 receives a predetermined refueling operation in the refueling machine 30 (step S11: YES), it transmits a refueling permission request including camera footage to each first terminal 40 (step S12). Specifically, when the refueling control device 130 (FIG. 3) receives a predetermined refueling operation for the refueling machine 30, it outputs refueling reception information (refueling machine ID, fuel type, store information) to the refueling permission device 110. The refueling permission device 110 receives the refueling reception information from the refueling control device 130 and reads out the camera ID corresponding to the refueling machine ID included in the refueling reception information from the camera installation information 100 in the memory unit 113. Then, the refueling permission device 110 (FIG. 4) obtains access information corresponding to the read camera ID from the video management device 120 (FIG. 2) and transmits a refueling permission request including the access information and the refueling reception information to each first terminal 40 via the communication unit 112.

[0041] When the first terminal 40 receives a refueling permission request from the refueling management device 10 (step S21: YES), it displays a refueling permission request screen 400 (FIG. 6) (step S22). Specifically, the first terminal 40 acquires and displays store information 410 and refueling setting information 440 on the refueling permission request screen 400 from the store information and fuel type in the refueling reception information included in the refueling permission request. In addition, the first terminal 40 accesses the camera 20 that is the target of the refueling permission request via the communication network N based on the access information included in the refueling permission request, and displays the image captured by the camera 20 as image capture information 420 on the refueling permission request screen 400.

[0042] The first terminal 40 waits until a response operation is received on the fuel supply permission request screen 400 (FIG. 6) (step S23: NO).

[0043] When the first terminal 40 accepts a response operation on the refueling permission request screen 400 (FIG. 6) (step S23: YES), it transmits a response including the terminal ID to the refueling management device 10 via the communication network N. Specifically, when the specialist staff performs a response operation of selecting the refueling permission button 431 on the refueling permission request screen 400, the first terminal 40 transmits a refueling permission response to the refueling management device 10 via the communication network N. Also, when the specialist staff performs a response operation of selecting the emergency response button 432 on the refueling permission request screen 400, the first terminal 40 transmits an emergency response response to the refueling management device 10 via the communication network N.

[0044] The refueling management device 10 receives a response to the refueling permission request from each first terminal 40 via the communication network N (step S13). Specifically, the refueling permission device 110 receives either a refueling permission response or an emergency response including the terminal ID of each first terminal 40 via the communication unit 112.

[0045] Then, the refueling management device 10 determines whether the number of received refueling permission responses exceeds half of the first terminals 40 (step S14). In other words, it is determined whether the majority of the professional staff have selected refueling permission.

[0046] When the refueling management device 10 determines that the number of received refueling permission responses exceeds half of the first terminals 40 (step S14: YES), it instructs the refueling machine 30 to refuel (step S15). Specifically, if the number of refueling permission responses exceeds half of the first terminals 40, the refueling permission device 110 instructs the refueling machine 30 corresponding to the refueling machine ID included in the refueling permission request to permit refueling via the refueling control device 130. The refueling machine 30 that has been instructed to permit refueling puts itself in a state where it can refuel from the refueling nozzle (not shown).

[0047] Furthermore, if the refueling management device 10 determines that the number of received refueling permission responses does not exceed half of the number of the first terminals 40 (step S14: NO), it transmits an emergency response instruction to the second terminal 50 via the communication network N (step S15). Specifically, if the number of refueling permission responses does not exceed half of the number of the first terminals 40, the refueling permission device 110 transmits an emergency response instruction including the refueling machine ID included in the refueling permission request to the second terminal 50.

[0048] When the second terminal 50 receives the emergency response instruction via the communication network N (step S31: YES), it displays a refueling instruction screen (not shown) (step S32). By displaying the refueling instruction screen on the second terminal 50, the store staff is prompted to take refueling action at the refueling machine 30 corresponding to the refueling machine ID indicated in the emergency response instruction.

[0049] In step S21, the first terminal 40 waits until it receives a refueling permission request via the communication network N (step S21: NO). In step S31, the second terminal 50 waits until it receives an emergency response instruction via the communication network N (step S31: NO).

[0050] The above is the description of the fuel supply system 1 according to the embodiment. In the above embodiment, a plurality of first terminals 40 capable of communicating with the fuel supply management device 10 installed in a store are carried by a plurality of specialized staff members who determine whether to permit fuel supply. Also, in the above embodiment, a second terminal 50 capable of communicating with the fuel supply management device 10 is installed in the store or carried by the store staff member.

[0051] When a predetermined refueling operation is performed on the refueling machine 30, the refueling management device 10 transmits a refueling permission request to each first terminal 40. Since multiple specialized staff members carry the first terminal 40, they can appropriately make a decision on whether to permit refueling from a location other than the store while checking the video of the situation in which refueling is about to occur on the refueling permission request screen 400, without being stationed at the store.

[0052] Furthermore, in the above embodiment, if the number of refueling permission responses received by the refueling management device 10 is a majority of the first terminal 40, a refueling permission is instructed to the refueling machine 30, and if the number of refueling permission responses received is not a majority of the first terminal 40, an emergency response is instructed to the second terminal 50. In other words, only if a majority of the specialized staff selects refueling permission is the refueling permission instruction given to the refueling machine 30, allowing customers to refuel. Therefore, the validity of the refueling permission decision is increased compared to when a single specialized staff member makes the refueling permission decision.

[0053] In addition, store staff do not have to decide whether to grant permission for refueling, but only need to refuel the refueling machine 30 for which instructions for refueling have been given via the second terminal 50, which reduces the burden on store staff and minimizes the number of store staff.

[0054] The above describes embodiments of the present disclosure. However, the present disclosure is not limited to the above embodiments and can be implemented in various forms without departing from the spirit and scope of the present disclosure. The drawings mainly show each component in a schematic manner to facilitate understanding, and the thickness, length, number, etc. of each component shown in the drawings may differ from the actual ones due to the convenience of creating the drawings. Furthermore, the shape, dimensions, etc. of each component shown in the above embodiments are merely examples and are not particularly limited, and various modifications are possible within a scope that does not substantially deviate from the effects of the present disclosure.

[0055] [Variations] (1) In the above embodiment, when the refueling permission device 110 determines whether to permit refueling, it may grant permission based on the earliest response received from each of the first terminals 40. In the above embodiment, customers visiting the store cannot refuel until responses are received from all of the first terminals 40. Therefore, by configuring as in this modified example, it is possible to respond to customers quickly.

[0056] (2) In the above embodiment, a priority may be set for each specialized staff member, and the refueling permission device 110 may make a decision on whether to permit refueling based on the response of a specialized staff member whose priority is at or above a predetermined level. For example, the priority may be set higher the higher the level of proficiency (years of experience) of the specialized staff member. The refueling permission device 110 associates a staff ID that identifies the specialized staff member with a priority and stores them in advance in the memory unit 113. Each first terminal 40 transmits the staff ID to the refueling permission device 110 along with a response to the refueling permission request. The refueling permission device 110 extracts responses received from each first terminal 40 that correspond to the staff ID and have a priority at or above a predetermined level. If the majority of the extracted responses are refueling permission responses, the refueling permission device 110 instructs the refueling control device 130 to permit refueling.

[0057] (3) In the above embodiment, the refueling permission device 110 may assign an evaluation score to each specialized staff member for their response. Specifically, for example, if the response by the specialized staff member matches the result of the refueling permission decision made by the refueling permission device 110, i.e., if the response by the specialized staff member matches the response of the majority of specialized staff members, the refueling permission device 110 increments the evaluation score of that specialized staff member. On the other hand, if the response by the specialized staff member does not match the result of the refueling permission decision made by the refueling permission device 110, i.e., if the response by the specialized staff member does not match the response of the majority of specialized staff members, the refueling permission device 110 decrements the evaluation score of that specialized staff member. The evaluation score of the specialized staff member may be used to prioritize the specialized staff member in the above modification (2) or to evaluate the performance of the specialized staff member.

[0058] (4) In the above embodiment, as long as the responses received by the refueling permission device 110 from the first terminal 40 include at least one emergency response response, even if the majority of the responses are refueling permission responses, the refueling permission device 110 may transmit an emergency response instruction to the second terminal 50 via the communication network N. This configuration improves the safety of refueling.

[0059] (5) In the above embodiment, an example was described in which a refueling permission request was sent to multiple first terminals 40 for a refueling operation performed at one store. However, a refueling permission request may be sent to multiple first terminals 40 for a refueling operation performed at multiple stores. In this case, for example, a refueling management device 10 and a camera 20 are installed at each of stores A, B, and C, and specialized staff members common to all stores respond to each refueling management device 10 via the first terminals 40. By configuring in this manner, the number of specialized staff members at each store can be minimized.

[0060] Furthermore, in the above embodiment, when multiple refueling operations are accepted at one store, the refueling permission device 110 may distribute and transmit refueling permission requests for the multiple refueling operations to multiple first terminals 40. For example, the refueling permission device 110 may determine the transmission destination of the refueling permission request depending on the refueling machine 30. Specifically, the refueling permission device 110 pre-stores, for each refueling machine ID of the refueling machine 30, the identification information of the first terminal 40 that transmits the refueling permission request. The refueling permission device 110 may then transmit the refueling permission request based on the identification information of the first terminal 40 that corresponds to the refueling machine ID in the refueling reception information. In this way, by distributing and transmitting multiple refueling permission requests to the first terminals 40, the burden on specialized staff is reduced and customers can be served more quickly.

[0061] (6) In the above embodiment, when the refueling permission device 110 acquires the refueling reception information, the refueling permission device 110 may determine whether to permit refueling based on the refueling reception information and the image from the camera 20. Furthermore, if the refueling permission device 110 is unable to determine whether to permit refueling, a refueling permission request may be sent to the first terminal 40. The refueling permission device 110 may determine whether to permit refueling using, for example, a trained model that inputs image from the camera 20 corresponding to the refueling machine 30 that has accepted the refueling operation and outputs a determination result on whether to permit refueling. This configuration reduces the burden on specialized staff compared to when specialized staff are required to make refueling permission decisions for all refueling operations.

[0062] In this modification, the trained model may be subjected to transfer learning using the results of the response received from the first terminal 40. In this case, the refueling permission device 110 determines whether to permit refueling using the trained model that has been transferred, thereby improving the determination performance of the refueling permission device 110 and reducing the burden on specialized staff.

[0063] (7) In the above embodiment, the refueling permission request screen 400 may be provided with a "hold button" for suspending the decision on whether to permit refueling, in addition to the refueling permission button 431 and the emergency response button 432. When the hold button is selected, the first terminal 40 transmits a hold response indicating the suspension of the decision to the refueling permission device 110. If the hold responses are the majority of the responses received from the first terminal 40, the refueling permission device 110 may transmit emergency response instructions to, for example, the second terminal 50. If it is difficult for the specialized staff to decide on whether to permit refueling even after checking the photographed information 420 on the refueling permission request screen 400, the "hold button" can be operated, and the store staff can make the decision on whether to permit refueling, thereby allowing the refueling to be carried out safely. [Industrial Applicability]

[0064] The present invention can be used for refueling at self-service gas stations. [Explanation of symbols]

[0065] 1: Fueling system 10: Fuel supply management device 20: Camera 30: Fuel tanker 40: Terminal 1 50: Second terminal 110: Refueling permission device 111, 121, 131: Control section 112: Communications Department 113, 122: Storage section 120: Video management device 130: Fuel supply control device N: communication network

Claims

1. a reception unit that receives a refueling operation for the refueling machine; a request unit that, when receiving the refueling operation, transmits a request for refueling permission for the refueling operation to a plurality of communication terminals, the request including video information for acquiring a captured video corresponding to the refueling aircraft; an acquisition unit that acquires responses to the refueling permission request from the plurality of communication terminals; a determination unit that determines whether or not to permit refueling based on the responses received from the plurality of communication terminals; a refueling instruction unit that instructs the refueling machine to permit refueling when the determination unit determines that refueling is permitted; A fuel supply management device comprising:

2. The refueling management device according to claim 1 , wherein the determination unit determines to permit refueling when the responses indicating permission for refueling are received from a predetermined number or more of the plurality of communication terminals.

3. The refueling management device according to claim 1 , wherein the determination unit determines whether to permit the refueling based on the earliest response received from the plurality of communication terminals.

4. Priorities are set in advance for the plurality of communication terminals, The refueling management device according to claim 1 , wherein the determination unit determines whether to permit the refueling based on the response from the communication terminal for which the priority level equal to or higher than a predetermined level is set.

5. the response indicates either permission for refueling or an emergency response; A refueling management device as described in any one of claims 1 to 4, wherein the judgment unit makes a judgment not to allow the refueling if the responses from the multiple communication terminals include a response indicating the emergency response, and instructs an external terminal installed at the installation location of the refueling machine to take emergency response.

6. The fuel supply management device according to claim 1; a plurality of communication terminals capable of communicating with the fuel supply management device; A fuel supply system comprising:

Images