Vehicle allocation device and program

Abstract

To implement a vehicle allocation service in consideration of motion sickness.SOLUTION: A vehicle allocation device (10) allocates a driver to a user on the basis of a third evaluation value, which evaluates susceptibility of motion sickness of the user due to driving of the driver, acquired based on a first evaluation value which evaluates driving techniques of a plurality of driving items which may induce motion sickness regarding the driver of a vehicle (30) within a range of a predetermined distance from a getting-on location of the user and a second evaluation value which evaluates susceptibility of motion sickness of the user with respect to the plurality of driving items.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a vehicle dispatching device and a program. [Background technology]

[0002] Patent Document 1 discloses a technology in which, upon receiving a ride-sharing request, a compatibility score is calculated that evaluates the compatibility between the passenger and the driver, and a driver to be assigned to the passenger is selected based on the compatibility score. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] US Patent Application Publication No. 2018 / 0089605 Summary of the Invention [Problem to be solved by the invention]

[0004] The technology disclosed in Patent Document 1 does not sufficiently consider the risk of developing motion sickness. One aspect of the present disclosure aims to realize a ride-hailing service that takes motion sickness into consideration. [Means for solving the problem]

[0005] In order to solve the above problems, a vehicle dispatching device according to one embodiment of the present disclosure is a vehicle dispatching device that provides a vehicle dispatching service that assigns a driver to drive a vehicle to a user, and is equipped with: a first acquisition unit that acquires a first evaluation value that evaluates the driving skills of the driver of the vehicle that is within a predetermined distance from the boarding location where the user boards, for a plurality of driving items that may induce motion sickness; a second acquisition unit that acquires a second evaluation value that evaluates the user's susceptibility to motion sickness for the plurality of driving items; a third acquisition unit that acquires a third evaluation value that evaluates the user's susceptibility to motion sickness due to the driver's driving based on the first evaluation value and the second evaluation value; and a responsible person determination unit that determines the driver to be assigned to the user based on the third evaluation value.

[0006] The dispatching device according to each aspect of the present disclosure may be realized by a computer, in which case the dispatching device program that realizes the dispatching device on a computer by causing the computer to operate as each part (software element) of the dispatching device, and the computer-readable recording medium on which it is recorded, also fall within the scope of the present disclosure. [Effects of the Invention]

[0007] According to one aspect of the present disclosure, a vehicle dispatch service that takes motion sickness into consideration can be realized. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a block diagram illustrating an example configuration of a vehicle dispatch system using a vehicle dispatch device according to an embodiment of the present disclosure. [Figure 2] FIG. 1 is a diagram illustrating an example of a configuration of a vehicle dispatching device according to an embodiment of the present disclosure. [Figure 3] FIG. 10 is a diagram used to explain processing by a reception unit. [Figure 4] 10A and 10B are diagrams used to explain the processing of a person in charge determination unit. [Figure 5] 10 is a diagram used to explain the processing of a fifth acquisition unit and an update unit. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0009] Fig. 1 is a block diagram showing an example configuration of a vehicle dispatch system using a vehicle dispatch device according to an embodiment of the present disclosure. The vehicle dispatch system 1 shown in Fig. 1 includes a vehicle dispatch device 10, an input device 20, and a vehicle 30. The vehicle dispatch device 10 is, for example, a server that provides a vehicle dispatch service, and is connected to a network 40. The network 40 is, for example, a wireless communication network, an internet network, a telephone line network, or the like.

[0010] The vehicle dispatch service includes a taxi dispatch service and a ride-sharing service. The ride-sharing service is a service that supports users who wish to travel to the same destination as the driver of the vehicle 30 by sharing the vehicle 30 within the limits permitted by laws such as the Road Transportation Act.

[0011] The input device 20 is an information terminal that can use the vehicle dispatch service provided by the vehicle dispatch device 10 and accepts predetermined input operations from a user who receives the vehicle dispatch service. The input device 20 is, for example, a smartphone that can execute applications, add-ons, etc. for using the vehicle dispatch service, and has a display unit for displaying an operation screen and an input unit such as a touch panel. The input device 20 may acquire its current location based on signals received from GPS satellites, etc. The input device 20 is connected to a network 40 and transmits information input by the user, information related to the current location, etc. to the vehicle dispatch device 10 via the network 40. The input device 20 may also be a dedicated input terminal for using the vehicle dispatch service that is installed at a taxi stand, bus stop, etc.

[0012] The vehicle 30 is a vehicle, such as a taxi or a shared bus, that is to be allocated to a user in the vehicle dispatch service provided by the vehicle dispatch device 10. The vehicle 30 is connected to the network 40 via a vehicle communication network such as a Controller Area Network (CAN).

[0013] The dispatch device 10 stores information about the driver of the vehicle 30. The information about the driver includes information about the driver's driving technique. The information about the driving technique includes information evaluating the likelihood of inducing motion sickness for driving items that induce motion sickness, such as acceleration and deceleration when traveling straight, acceleration and deceleration when turning, and starting and stopping the vehicle 30. For example, a driver who is prone to sudden braking, in which the vehicle 30 sways in the pitch direction at an acceleration above a predetermined threshold when stopped, is evaluated as having a high likelihood of inducing motion sickness when driving while stopped.

[0014] 2 is a diagram illustrating an example of a configuration of a vehicle dispatching device according to an embodiment of the present disclosure. As shown in FIG. 2, the vehicle dispatching device 10 includes a control unit 100, a storage unit 110, and a communication unit 120.

[0015] The control unit 100 has, for example, a CPU (Central Processing Unit) and a main storage device. The storage unit 110 has, for example, an HDD (Hard Disk Drive), an SSD (Solid State Drive), etc., and stores programs executed by the control unit 100. The communication unit 120 is connected to a network 40 and communicates with the input device 20 and the vehicle 30 via the network 40. The storage unit 110 also stores information acquired by the control unit 100 via the communication unit 120. Acquisition of information by the control unit 100 will be described later.

[0016] The control unit 100 functions as a first acquisition unit 101, a second acquisition unit 102, a third acquisition unit 103, a person in charge determination unit 104, a reception unit 105, a fourth acquisition unit 106, a fifth acquisition unit 107, and an update unit 108 by executing the programs stored in the memory unit 110.

[0017] The first acquisition unit 101 acquires a first evaluation value that evaluates the driving skills of a driver of a vehicle 30 within a predetermined distance from a boarding location where the user boards the vehicle, for a plurality of driving items that may induce motion sickness. The plurality of driving items that may induce motion sickness include, for example, acceleration and deceleration when traveling straight, acceleration and deceleration when turning, and starting and stopping the vehicle 30. The higher the first evaluation value, the higher the possibility of inducing motion sickness.

[0018] The boarding location is the current location of the input device 20 or a location where the user wishes to board, which is input via the input device 20. If the input device 20 is a portable information terminal, the current location of the input device 20 may be acquired based on, for example, a signal received from a GPS satellite. If the input device 20 is an information terminal placed at a predetermined boarding point, the first acquisition unit 101 may acquire the location where the input device 20 is placed as the boarding location.

[0019] Any method can be used to acquire the first evaluation value. For example, the first acquisition unit 101 may acquire evaluation values ​​for past driving of the vehicle 30 performed by the driver from the storage unit 110, and acquire the average, median, or mode of those evaluation values ​​as the first evaluation value for each driving item.

[0020] The second acquisition unit 102 acquires a second evaluation value that evaluates the user's susceptibility to motion sickness for a plurality of driving items that may induce motion sickness. The second evaluation value is stored for each user in the storage unit 110. The driving items for which the second acquisition unit 102 acquires the second evaluation value include at least the driving items for which the first acquisition unit 101 acquires the first evaluation value. The higher the second evaluation value, the more likely the user is to suffer from motion sickness due to that driving item.

[0021] The third acquisition unit 103 acquires a third evaluation value that evaluates the user's susceptibility to motion sickness due to the driver's driving, based on the first evaluation value acquired by the first acquisition unit 101 and the second evaluation value acquired by the second acquisition unit 102. For example, the third acquisition unit 103 acquires the third evaluation value based on the product of the driver's first evaluation value and the user's second evaluation value for each of a plurality of driving items that may induce motion sickness. An example of a method for calculating the third evaluation value is shown in Equation (1). Third evaluation value = First evaluation value × Second evaluation value × Correction value ... (1)

[0022] The larger the third evaluation value, the more likely the user is to become motion sickness due to the driver's driving. For example, in a combination of a driver who is likely to brake suddenly and a user who is easily made motion sickness by braking suddenly, both the first evaluation value and the second evaluation value are high for the driving item of stopping, and therefore the third evaluation value is also high.

[0023] In formula (1), the correction value is a numerical value for correcting the product of the driver's first evaluation value and the user's second evaluation value. The correction value may be a different value for each driving item, or a common value may be used for multiple driving items.

[0024] The correction value is determined based on one or more parameters. The parameters for determining the correction value include at least the user's destination, and are determined taking into consideration the user's behavior during travel, the user's physical condition, and the characteristics of the vehicle. For example, the correction value is calculated using equation (2). a1×w1+a2×w2+a3×w3+a4×w4 …(2)

[0025] In equation (2), w1 is a parameter related to the user's destination. For example, w1 increases as the user's destination or the user's desired travel route deviates from the route on which the vehicle 30 is scheduled to travel.

[0026] w2 is a parameter related to how the user spends time while traveling. For example, w2 has a large value when the user is performing a task that makes the user more susceptible to motion sickness, such as reading, while traveling. Furthermore, w2 decreases when the vehicle 30 is equipped with facilities desired by the user. The facilities may be, for example, an air conditioning system that is effective in alleviating the user's motion sickness.

[0027] w3 is a parameter related to the user's physical condition. w3 varies depending on, for example, the user's fatigue, stress, sleepiness, illness, etc., and takes a large value when the user's physical condition is poor.

[0028] w4 is a parameter related to the characteristics of the vehicle. w4 varies depending on, for example, the air conditioning setting of the vehicle 30, the smell inside the vehicle, the visibility, shaking, vibration, seat arrangement, and noise. For example, w4 increases as the smell inside the vehicle 30 becomes stronger.

[0029] a1, a2, a3, and a4 are weighting coefficients for the parameters w1, w2, w3, and w4, and are personalized for each user. The values ​​of a1, a2, a3, and a4 are stored for each user in the storage unit 110. For a user using the ride-hailing service for the first time, the values ​​of a1, a2, a3, and a4 are set to predetermined initial values.

[0030] The person in charge determination unit 104 determines a driver to be assigned to the user based on the third evaluation value. That is, the person in charge determination unit 104 determines a driver who will be in charge of transporting the user based on the third evaluation value. An example of the processing of the person in charge determination unit 104 will be described later.

[0031] The reception unit 105 receives input of information used to acquire a third evaluation value, which includes at least information related to the user's destination. FIG. 3 is a diagram used to explain the processing of the reception unit. FIG. 3 shows an example of an input operation screen displayed on the display unit of the input device 20 when receiving a ride-hailing service. The input operation screen shown in FIG. 3 includes a requester field 201, a boarding location field 202, a destination field 203, a physical condition field 204, a setting field 205, and a decision button 210.

[0032] The receiving unit 105 receives input of information for identifying a user requesting a ride via the requester field 201. The second obtaining unit 102 obtains the second evaluation value and weighting coefficients a1, a2, a3, and a4 from the storage unit 110 based on the information input in the requester field 201.

[0033] The reception unit 105 receives input of a boarding location desired by the user via the boarding location field 202. The first acquisition unit 101 acquires, from the storage unit 110, a first evaluation value of a driver who is a candidate to be assigned to the user, based on the information input to the reception unit 105.

[0034] The receiving unit 105 receives input of information related to the user's destination and information related to the user's physical condition via the destination field 203 and the physical condition field 204, respectively. The control unit 100 calculates the value of a parameter w1 related to the user's destination based on the information the user inputs into the destination field 203. The control unit 100 calculates the value of a parameter w3 related to the user's physical condition based on the information the user inputs into the physical condition field 204. The input fields into which the user inputs information to determine the values ​​of the parameters w1, w2, w3, and w4 are not limited to the destination field 203 and the physical condition field 204. For example, there may be further fields into which the user inputs information about how to spend time during travel.

[0035] The reception unit 105 determines whether or not to take motion sickness into consideration when assigning a driver to a user via the setting field 205. When the user inputs via the setting field 205 that motion sickness is to be taken into consideration, the person in charge determination unit 104 determines a driver to be assigned to the user based on the third evaluation value. The user may also input into the setting field 205 that motion sickness is not to be taken into consideration when assigning a driver to the user. When motion sickness is not to be taken into consideration, the person in charge determination unit 104 may determine a driver to be assigned to the user based on, for example, the boarding location and the destination.

[0036] The fourth acquisition unit 106 in FIG. 2 acquires information about the characteristics of the vehicle 30 driven by the driver. For example, the value of the parameter w4 is determined based on the information acquired by the fourth acquisition unit 106. For example, the fourth acquisition unit 106 may acquire information about the air conditioning setting of the vehicle 30, and the smell, shaking, vibration, and noise in the vehicle cabin from a temperature sensor, an odor sensor, an acceleration sensor, and a sound collection device provided in the input device 20 or the vehicle 30. Furthermore, the fourth acquisition unit 106 may acquire information about the field of view and seat arrangement registered in advance by the driver from the storage unit 110.

[0037] Fig. 4 is a diagram used to explain the processing of the person in charge determination unit in Fig. 2. The screen shown in Fig. 4 is an example of a person in charge determination screen that is displayed when, for example, an operation to select the decision button 210 in Fig. 3 is performed. The example of the person in charge determination screen shown in Fig. 4 displays a driver list 301, a cursor 302, a decision button 303, and a radar chart 304.

[0038] Driver list 301 displays drivers based on the third evaluation value acquired by third acquisition unit 103. For example, the sum of the third evaluation values ​​of all driving items is calculated for each driver, and driver list 301 displays drivers in descending order of the sum of the third evaluation values. Driver list 301 displays the estimated time required to reach the destination for each driver.

[0039] The radar chart 304 displays the third evaluation value for each driving item for the combination of the user and driver B pointed to by the cursor 302. The radar chart 304 shown in FIG. 4 plots the third evaluation value based on the product of the first evaluation value of driver B and the second evaluation value of the user for the driving items of straight acceleration, straight deceleration, curve acceleration, curve deceleration, starting, and stopping. The smaller the area of ​​the polygon formed by connecting the six points plotted on the radar chart 304, the better the compatibility of the driver with the user in terms of motion sickness. When the user selects the enter button 303, the person in charge determination unit 104 determines the driver pointed to by the cursor 302 as the driver to be assigned to the user.

[0040] 2 acquires information about the driving performed by the driver and the user's motion sickness after the driver determined by the person in charge determination unit 104 has completed transporting the user. The update unit 108 updates the first evaluation value of the driver determined by the person in charge determination unit 104, the second evaluation value of the user, and the weighting coefficients a1, a2, a3, and a4 of the user, based on the information acquired by the fifth acquisition unit 107 and the third evaluation value.

[0041] FIG. 5 is a diagram used to explain the processing of the fifth acquisition unit and the update unit. The input screen shown in FIG. 5 shows a radar chart 401 showing the evaluation value of the driving performed by the driver determined by the person-in-charge determination unit 104, an input field 402 for inputting the level (intensity) of motion sickness suffered by the user, and a decision button 403. The input field 402 shown in FIG. 5 allows input in three levels, for example, "none," "slightly felt," and "yes." When the user inputs "none" into the input field 402, the level (intensity) of motion sickness suffered by the user is, for example, 0. When the user inputs "slightly felt" into the input field 402, the level (intensity) of motion sickness suffered by the user is, for example, 3. When the user inputs "yes" into the input field 402, the level (intensity) of motion sickness suffered by the user is, for example, 5. The input field 402 may be in a format that allows the user to input a numerical value for the level (intensity) of motion sickness that the user is experiencing, or may be in a format that allows the user to answer a questionnaire about motion sickness and quantifies the intensity of the motion sickness that the user has suffered from based on the answers to the questionnaire. When the user performs an operation to select the decision button 403, the update unit 108 starts its processing.

[0042] For example, the update unit 108 stores in the storage unit 110 the evaluation value of the driving performed by driver B determined by the person in charge determination unit 104, and recalculates the average, median, or mode of the evaluation values ​​for each driving item in consideration of the newly stored evaluation value, thereby updating the first evaluation value. When updating the first evaluation value, the update unit 108 may take into consideration the third evaluation value acquired by the third acquisition unit 103. For example, when recalculating the first evaluation value, the newly stored evaluation value may be multiplied by a weighting coefficient corresponding to the third evaluation value.

[0043] The update unit 108 updates the second evaluation value based on, for example, the third evaluation value acquired by the third acquisition unit 103 and the input content in the input field 402. For example, if the difference between the level of motion sickness according to the input content in the input field 402 and the level according to the third evaluation value is equal to or greater than a predetermined value, the update unit 108 updates the second evaluation value. For example, the level according to the third evaluation value may be the value of the third evaluation value itself, or the value of the third evaluation value may be converted into a level using a predetermined function.

[0044] The update unit 108 updates the weighting coefficients a1, a2, a3, and a4 of the user by supervised learning using, as training data, for example, a combination of the input content of the input field 402, the information entered in the destination field 203 and the physical condition field 204 when requesting a vehicle dispatch, and information acquired from various sensors of the vehicle 30. When updating the weighting coefficients a1, a2, a3, and a4 of the user, the update unit 108 may take into consideration the third evaluation value acquired by the third acquisition unit 103. For example, the third evaluation value may be included in the training data.

[0045] (Action and effect) As described above, the vehicle dispatching device 10 according to this embodiment provides the following advantageous effects. The vehicle dispatching device 10 is a server that provides a vehicle dispatching service that assigns a driver to drive a vehicle 30 to a user, and includes a first acquisition unit 101, a second acquisition unit 102, a third acquisition unit 103, and a person-in-charge determination unit 104. The first acquisition unit 101 acquires a first evaluation value that evaluates the driving skills of drivers of vehicles 30 within a predetermined distance from the user's boarding location, based on a plurality of driving items that may induce motion sickness. The second acquisition unit 102 acquires a second evaluation value that evaluates the user's susceptibility to motion sickness for the plurality of driving items. The third acquisition unit 103 acquires a third evaluation value that evaluates the user's susceptibility to motion sickness due to the driver's driving, based on the first evaluation value and the second evaluation value. The person-in-charge determination unit 104 determines a driver to be assigned to a user based on the third evaluation value. The above configuration makes it possible to realize a vehicle dispatching service that takes motion sickness into consideration.

[0046] The third acquisition unit 103 acquires a third evaluation value for each of the plurality of driving items based on the product of the first evaluation value and the second evaluation value. By acquiring the third evaluation value as described above, it is possible to properly calculate the compatibility between the driver and the user in terms of motion sickness.

[0047] The vehicle dispatching device 10 further includes a reception unit 105 that receives at least input of information related to the user's destination. The third acquisition unit 103 acquires a third evaluation value by correcting the product of the first evaluation value and the second evaluation value based on the information received by the reception unit 105 via the destination field 203 and the physical condition field 204. With the above configuration, compatibility between the driver and the user from the perspective of motion sickness can be quantified with greater accuracy.

[0048] The vehicle dispatching device 10 further includes a fourth acquisition unit 106 that acquires information regarding the characteristics of the vehicle 30 driven by the driver. The third acquisition unit 103 calculates a parameter w4 based on the information acquired by the fourth acquisition unit 106 and acquires a correction value. The third acquisition unit 103 corrects the product of the first evaluation value and the second evaluation value with the correction value to acquire a third evaluation value. With the above configuration, compatibility between the driver and the user from the perspective of motion sickness can be quantified with greater accuracy.

[0049] The vehicle dispatching device 10 further includes a fifth acquisition unit 107 that acquires information about the driving performed by the driver determined by the person in charge determination unit 104 and the user's motion sickness after the driver has completed transporting the user, and an update unit 108 that updates the first evaluation value, the second evaluation value, and a correction value of the product of the first evaluation value and the second evaluation value based on the information acquired by the fifth acquisition unit 107 and the third evaluation value.

[0050] [Software implementation example] The functions of the dispatch device 10 (hereinafter referred to as the "device") can be realized by a program that causes a computer to function as the device, and a program that causes a computer to function as each control block of the device (particularly each part included in the control unit 100).

[0051] In this case, the device includes a computer having at least one control device (e.g., a processor) and at least one storage device (e.g., a memory) as hardware for executing the program. The control device and storage device execute the program, thereby realizing the functions described in each of the above embodiments.

[0052] The program may be non-transitory and may be recorded on one or more computer-readable recording media. The recording media may or may not be included in the device. In the latter case, the program may be supplied to the device via any wired or wireless transmission medium.

[0053] In addition, some or all of the functions of each of the control blocks can be realized by logic circuits. For example, integrated circuits in which logic circuits that function as each of the control blocks are formed are also included in the scope of the present disclosure. In addition, the functions of each of the control blocks can also be realized by, for example, a quantum computer.

[0054] Furthermore, each process described in each of the above embodiments may be executed by AI (Artificial Intelligence). In this case, the AI ​​may run on the control device or on another device (for example, an edge computer or a cloud server).

[0055] (Variation) In the above embodiment, the third acquisition unit 103 acquires the third evaluation value based on the product of the first evaluation value and the second evaluation value, but this is not limiting. For example, the third acquisition unit 103 may acquire the third evaluation value based on the sum of the first evaluation value and the second evaluation value. In this case, the correction value may be further added to the sum of the first evaluation value and the second evaluation value, or may be multiplied by the sum of the first evaluation value and the second evaluation value. The correction value may be multiplied by each of the first evaluation value and the second evaluation value to correct the first evaluation value and the second evaluation value, respectively.

[0056] In the above embodiment, the correction value is calculated using equation (2). However, the correction value is not limited to being calculated using equation (2). The correction value may be calculated using a calculation formula other than equation (2) as long as it includes at least the parameter w1.

[0057] In the above embodiment, the control unit 100 calculates the value of the parameter w3 related to the user's physical condition based on the information entered by the user in the physical condition field 204. However, the method of calculating the parameter w3 related to the user's physical condition is not limited to the information entered in the physical condition field 204. For example, a camera may be provided in the input device 20 to capture an image of the user's face, and the user's physical condition may be estimated from the captured image. Alternatively, biometric information of the user, such as the user's body temperature, electrocardiogram, pulse wave, and respiration, may be detected, and the user's physical condition may be estimated based on the biometric information.

[0058] The present disclosure is not limited to the above-described embodiments, and various modifications are possible within the scope of the claims. Embodiments obtained by appropriately combining the technical means disclosed in different embodiments are also included in the technical scope of the present disclosure. [Explanation of symbols]

[0059] 10. Vehicle dispatching device 30 vehicles 100 control section 101 First acquisition part 102 Second acquisition part 103 Third acquisition part 104 Personnel Determination Department 105 Reception 106 4th acquisition part 107 5th acquisition part 108 Update Department

Claims

1. A vehicle dispatching device that provides a vehicle dispatching service that assigns a driver to drive a vehicle to a user, a first acquisition unit that acquires a first evaluation value that evaluates the driving skills of the driver of the vehicle within a predetermined distance from the boarding location where the user boards the vehicle, for a plurality of driving items that may induce motion sickness; a second acquisition unit that acquires a second evaluation value that evaluates the user's susceptibility to motion sickness for the plurality of driving items; a third acquisition unit that acquires a third evaluation value that evaluates the user's susceptibility to motion sickness due to driving by the driver based on the first evaluation value and the second evaluation value; and a person in charge determination unit that determines the driver to be assigned to the user based on the third evaluation value.

2. The vehicle dispatching device according to claim 1 , wherein the third acquisition unit acquires the third evaluation value based on a product of the first evaluation value and the second evaluation value for each of the plurality of driving items.

3. a receiving unit that receives at least input of information regarding the user's destination, The vehicle dispatching device according to claim 2 , wherein the third acquisition unit acquires the third evaluation value by correcting a product of the first evaluation value and the second evaluation value based on information input by the acceptance unit.

4. a fourth acquisition unit that acquires information about a feature of a vehicle driven by the driver; The vehicle dispatching device according to claim 2 , wherein the third acquisition unit acquires the third evaluation value by correcting a product of the first evaluation value and the second evaluation value based on the information acquired by the fourth acquisition unit.

5. a fifth acquisition unit that acquires information about the driving performed by the driver and the user's motion sickness after the driver determined by the person in charge determination unit completes transportation of the user; The vehicle dispatching device of claim 2, further comprising an update unit that updates the first evaluation value, the second evaluation value, and a correction value of the product of the first evaluation value and the second evaluation value based on the information acquired by the fifth acquisition unit and the third evaluation value.

6. A program for causing a computer to function as the vehicle dispatching device according to claim 1, the program causing a computer to function as the first acquisition unit, the second acquisition unit, the third acquisition unit, and the person in charge determination unit.

Images