Parking lot management system, parking lot management method, and parking lot management program

Abstract

Provided are a parking lot management system, a parking lot management method, and a parking lot management program capable of improving convenience of a user who uses a parking lot of a vehicle having an automatic driving function.SOLUTION: The parking lot management system 10 includes the acquisition processing unit 111 that acquires, from the POS terminal 3, the checkout information including the identification information of the user and the information of the installation position of the POS terminal 3 when the user performs the checkout of the product at the POS terminal 3 in the facility, and the driving processing unit 112 that acquires the parking position of the vehicle Ca associated with the identification information of the user included in the checkout information from the storage unit 12 that stores the identification information of the vehicle Ca parked in the parking lot Ps, the parking position of the vehicle Ca, and the identification information of the user in association with each other, and moves the vehicle Ca from the parking position based on the acquired parking position of the vehicle Ca and the installation position of the POS terminal 3 included in the checkout information.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present disclosure relates to a technology for managing parking lots where vehicles with autonomous driving functions are parked. [Background technology]

[0002] In recent years, development of autonomously driving vehicles equipped with sensors, GPS, etc. has been progressing. In addition, technology has been proposed to improve the efficiency of parking lot operation and management by automatically driving vehicles with autonomous driving functions within the parking lot. For example, a technology has been proposed in which, when a driver (user) of a vehicle parked in any position (space) in the parking lot specifies the vehicle's vehicle ID, the vehicle moves (autonomously drives) from the parking position to an exit area (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 6348395 Summary of the Invention [Problem to be solved by the invention]

[0004] However, with conventional technology, there is a problem that it is inconvenient, for example, when the vehicle's parking location and the departure area are far apart, as it takes a long time for the vehicle to arrive at the departure area, resulting in long waiting times for the user.

[0005] The object of the present disclosure is to provide a parking lot management system, a parking lot management method, and a parking lot management program that can improve the convenience of users who use parking lots for vehicles with autonomous driving functions. [Means for solving the problem]

[0006] A parking lot management system according to one aspect of the present disclosure is a system for managing parking lots for vehicles with autonomous driving capabilities that are owned by users of a facility that sells products. The parking lot management system includes: an acquisition processing unit that acquires transaction information from the payment terminal at the facility when the user pays for the product at the payment terminal, the transaction information including the user's identification information and information about the installation location of the payment terminal; and a driving processing unit that acquires the vehicle's parking location associated with the user's identification information included in the transaction information from a storage unit that stores the identification information of the vehicle parked in the parking lot, the vehicle's parking location, and the user's identification information in association with each other; and moves the vehicle from the parking location based on the acquired parking location of the vehicle and the installation location of the payment terminal included in the transaction information.

[0007] Another aspect of the present disclosure relates to a parking lot management method for managing a parking lot for vehicles with autonomous driving capabilities that are users of a facility that sells products. The parking lot management method is executed by one or more processors to: when the user pays for the product at a payment terminal at the facility, acquire transaction information from the payment terminal, the transaction information including the user's identification information and information about the installation location of the payment terminal; acquire the vehicle's parking location associated with the user's identification information included in the transaction information from a storage unit that stores the identification information of the vehicle parked in the parking lot, the vehicle's parking location, and the user's identification information in association with each other; and move the vehicle from the parking location based on the acquired parking location of the vehicle and the installation location of the payment terminal included in the transaction information.

[0008] A parking lot management program according to another aspect of the present disclosure is a program for managing a parking lot for a user's vehicle that uses a facility that sells products and that has an autonomous driving function. The parking lot management program causes one or more processors to execute the following when the user pays for the product at a payment terminal at the facility: acquire transaction information from the payment terminal, the transaction information including the user's identification information and information about the location of the payment terminal; acquire the parking location of the vehicle associated with the user's identification information included in the transaction information from a storage unit that stores the identification information of the vehicle parked in the parking lot, the vehicle's parking location, and the user's identification information in association with each other; and move the vehicle from the parking location based on the acquired parking location of the vehicle and the location of the payment terminal included in the transaction information. [Effects of the Invention]

[0009] According to the present disclosure, it is possible to provide a parking lot management system, a parking lot management method, and a parking lot management program that can improve the convenience of users who use parking lots for vehicles with autonomous driving functions. [Brief explanation of the drawings]

[0010] [Figure 1] FIG. 1 is a schematic diagram showing the configuration of a parking lot management system according to an embodiment of the present disclosure. [Figure 2] FIG. 2 is a functional block diagram showing the configuration of a parking lot management system according to an embodiment of the present disclosure. [Figure 3] FIG. 3 is a diagram illustrating an example of entry information used in the parking lot management system according to an embodiment of the present disclosure. [Figure 4] FIG. 4 is a diagram illustrating an example of POS terminal information used in the parking lot management system according to an embodiment of the present disclosure. [Figure 5] FIG. 5 is a diagram illustrating an example of shopping information used in the parking lot management system according to an embodiment of the present disclosure. [Figure 6]FIG. 6 is a diagram illustrating an example of an inventory page displayed on a user terminal according to an embodiment of the present disclosure. [Figure 7] FIG. 7 is a diagram illustrating an example of a membership number page displayed on a user terminal according to an embodiment of the present disclosure. [Figure 8] FIG. 8 is a diagram illustrating an example of a delivery confirmation page displayed on a user terminal according to an embodiment of the present disclosure. [Figure 9] FIG. 9 is a diagram illustrating an example of a checkout page displayed on a user terminal according to an embodiment of the present disclosure. [Figure 10] FIG. 10 is a diagram illustrating an example of shopping history information used in the parking lot management system according to an embodiment of the present disclosure. [Figure 11] FIG. 11 is a diagram illustrating an example of a delivery confirmation page displayed on a user terminal according to an embodiment of the present disclosure. [Figure 12] FIG. 12 is a schematic diagram showing the configuration of a parking lot management system according to an embodiment of the present disclosure. [Figure 13] FIG. 13 is a diagram illustrating an example of registration point information used in the parking lot management system according to an embodiment of the present disclosure. [Figure 14] FIG. 14 is a diagram illustrating an example of a delivery confirmation page displayed on a user terminal according to an embodiment of the present disclosure. [Figure 15] FIG. 15 is a schematic diagram showing the configuration of a parking lot management system according to an embodiment of the present disclosure. [Figure 16] FIG. 16 is a flowchart showing an example of a procedure of a parking lot management process executed in a parking lot management system according to an embodiment of the present disclosure. DETAILED DESCRIPTION OF THE INVENTION

[0011] Hereinafter, embodiments of the present disclosure will be described with reference to the accompanying drawings. Note that the following embodiments are examples that embody the present disclosure and do not limit the technical scope of the present disclosure.

[0012] FIG. 1 is a diagram showing a schematic configuration of a parking lot management system 10 according to an embodiment of the present invention. The parking lot management system 10 includes a management server 1, a user terminal 2, a POS terminal 3, a vehicle Ca, and a camera Cm. The parking lot management system 10 is applied to a facility (such as a shopping mall) that has parking lots Ps where vehicles Ca are parked. The parking lot management system 10 is a system that manages parking lots Ps for vehicles Ca of users who use a facility that sells goods and that have an automatic driving function.

[0013] The parking lot Ps may be a single-floor parking lot or a multi-floor parking lot. The camera Cm is installed at the entrance gate, exit gate, etc. of the parking lot and is configured to be able to photograph the vehicle number of the vehicle Ca. The vehicle Ca is a vehicle equipped with automatic driving functions and communication functions. For example, when the driver of the vehicle Ca (hereinafter referred to as the "user") switches to automatic driving mode, the vehicle Ca will drive automatically. The user terminal 2 is a mobile terminal such as a smartphone carried by the user of the vehicle Ca. The POS terminal 3 is an accounting terminal installed in the sales floor of a shopping mall and performs accounting processes for products purchased by the user.

[0014] The management server 1 is capable of data communication with each of the user terminals 2, POS terminals 3, vehicles Ca, and cameras Cm via the network N1, and manages each vehicle Ca in the parking lot Ps based on various data. In other words, the management server 1 provides users with a parking lot management service that manages parking lots in a shopping mall. Users can use the parking lot management service within the shopping mall by, for example, downloading a parking lot management application provided by the management server 1 to the user terminal 2.

[0015] [Management Server 1] 2, the management server 1 includes a control unit 11, a storage unit 12, an operation display unit 13, a communication unit 14, etc. The management server 1 is not limited to a single computer, but may be a computer system in which multiple computers operate in cooperation, or may be configured as a cloud server. Furthermore, various processes executed by the management server 1 may be executed in a distributed manner by one or multiple processors.

[0016] The communication unit 14 is a communication interface that connects the management server 1 to the network N1 via a wired or wireless connection and performs data communication between the user terminal 2, the POS terminal 3, the vehicle Ca, and the camera Cm via the network N1 in accordance with a predetermined communication protocol.

[0017] The storage unit 12 is a non-volatile storage unit such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), or a flash memory that stores various types of information. The storage unit 12 stores a control program for causing the control unit 11 to execute various processes. For example, the control program is non-temporarily recorded on a computer-readable recording medium such as a CD or a DVD, and is read by a reading device (not shown) such as a CD drive or a DVD drive provided in the management server 1 and stored in the storage unit 12. The control program may be distributed from a cloud server and stored in the storage unit 12.

[0018] The storage unit 12 also stores entry information D1 relating to information on the vehicle Ca that has entered the parking lot Ps, POS terminal information D2 relating to the POS terminals 3 installed in the sales areas of the shopping mall, and shopping information D3 including information on purchases made by the user at the shopping mall. In another embodiment, the entry information D1, the POS terminal information D2, and the shopping information D3 may be stored in a data server (not shown) connected to the management server 1 via the network N1.

[0019] FIG. 3 is a diagram showing an example of the entry information D1. The entry information D1 includes information such as a membership number, a vehicle number, an entry time, an entry location, and a vehicle compartment. The membership number is identification information that identifies a user who has registered as a member for the shopping service provided by the shopping mall and the parking lot management service. The registered member information includes the user's membership number, name, email address, and vehicle information (such as a vehicle number). The vehicle number is the vehicle number of the user's vehicle Ca that entered the parking lot Ps. The entry time is the time when the vehicle Ca entered (entered) the parking lot Ps. The entry location is the gate through which the vehicle Ca entered (entered) the parking lot Ps. The vehicle compartment is the parking location (parking position) of the vehicle Ca within the parking lot Ps. For example, when a user enters the parking lot Ps through gate G1 and camera Cm captures the vehicle number of the vehicle Ca, the control unit 11 refers to the membership information to obtain the membership number corresponding to the vehicle number, and registers the membership number, vehicle number, entry time, entry location, and the like in the entry information D1. Furthermore, when the user issues a warehousing instruction, the control unit 11 automatically drives the vehicle Ca to move (park) it in a predetermined compartment. The control unit 11 registers the compartment where the vehicle Ca is parked in the warehousing information D1.

[0020] FIG. 4 is a diagram showing an example of the POS terminal information D2. The POS terminal information D2 includes information such as the POS terminal number, installation location, and sales area for each POS terminal installed in a sales area of ​​a shopping mall. The POS terminal number is identification information of the POS terminal 3. The installation location is the installation location of the POS terminal 3 in the shopping mall, such as information about the floor or area within the floor. The sales area is the name of the sales area where the POS terminal 3 is installed, such as the food section, restaurant, or children's goods section. Each piece of information about the POS terminal 3 is registered in the POS terminal information D2 when a new POS terminal 3 is installed, and the information in the POS terminal information D2 is updated when an existing POS terminal 3 is relocated.

[0021] FIG. 5 is a diagram showing an example of shopping information D3. Shopping information D3 includes information such as a membership number, purchased items, a checkout terminal number, and a checkout time. The membership number is identification information for the user. The purchased items are identification information (such as product name and product category) for items purchased by the user at the shopping mall. The checkout terminal number is identification information for the POS terminal 3 at which the user paid for the items. The checkout time is the time when the checkout process was performed at the POS terminal 3. Each time a checkout is performed at the POS terminal 3, the control unit 11 obtains each piece of information from the POS terminal 3 and registers it in the shopping information D3. For example, the control unit 11 obtains the user's membership number from the POS terminal 3 by having the reading unit 31 (see FIG. 2) of the POS terminal 3 read the read code F1 (see FIG. 7) displayed on the user terminal 2.

[0022] The control unit 11 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various types of arithmetic processing. The ROM is a non-volatile storage unit that pre-stores control programs such as a BIOS and an OS that cause the CPU to execute various types of processing. The RAM is a volatile or non-volatile storage unit that stores various types of information and is used as a temporary storage memory (work area) for the various types of processing executed by the CPU. The control unit 11 controls the management server 1 by having the CPU execute various control programs pre-stored in the ROM or the storage unit 12.

[0023] Specifically, as shown in Fig. 2, the control unit 11 includes various processing units such as an acquisition processing unit 111, an operation processing unit 112, a management processing unit 113, and an output processing unit 114. The control unit 11 functions as the various processing units by executing various processes in accordance with the control program using the CPU. Some or all of the processing units included in the control unit 11 may be configured with electronic circuits. The control program may be a program for causing multiple processors to function as the various processing units.

[0024] The acquisition processing unit 111 acquires various data from the camera Cm, the POS terminal 3, etc. Specifically, the acquisition processing unit 111 acquires image data of the vehicle Ca from the camera Cm. The camera Cm is installed at the entrance gate of the parking lot Ps, captures an image of the vehicle number of the vehicle Ca entering the parking lot Ps, and transmits the captured image data to the management server 1. The camera Cm is also installed at the exit gate of the parking lot Ps, captures an image of the vehicle number of the vehicle Ca leaving the parking lot Ps, and transmits the captured image data to the management server 1. The acquisition processing unit 111 acquires the image data from the camera Cm. The acquisition processing unit 111 also stores the acquired image data in the memory unit 12.

[0025] The acquisition processing unit 111 also acquires transaction information from the POS terminal 3. This transaction information includes information such as the user's membership number, purchased items, the identification information of the POS terminal 3 (POS terminal number), and the time of the transaction. For example, when a user purchases an item, they hold the membership number read code (one-dimensional code, two-dimensional code, etc.) displayed on the user terminal 2 over the reader 31 of the POS terminal 3 to pay for the item. After the POS terminal 3 reads the read code and acquires the membership number, it sends transaction information containing the membership number, product information (such as product name), POS terminal number, and time of the transaction to the management server 1. After acquiring the transaction information from the POS terminal 3, the acquisition processing unit 111 registers the transaction information in shopping information D3 (see FIG. 5).

[0026] In this way, when a user pays for a product at a POS terminal 3 in a shopping mall, the acquisition processing unit 111 acquires transaction information from the POS terminal 3, including the user's identification information and information about the location of the POS terminal 3.

[0027] The driving processing unit 112 automatically drives the vehicle Ca. Specifically, when the vehicle Ca enters the parking lot Ps and receives an entry instruction from the user, the driving processing unit 112 uses the automatic driving function to move (enter) the vehicle Ca to a predetermined position in the parking lot Ps. For example, when the user drives the vehicle Ca into the parking lot Ps through the entrance gate and issues an entry instruction (see FIG. 6) in the entry area, the driving processing unit 112 receives the entry instruction from the user terminal 2 and automatically drives the vehicle Ca to a predetermined position (predetermined parking space) in the parking area in accordance with the entry instruction. Furthermore, when the driving processing unit 112 receives an exit instruction (movement instruction) for the vehicle Ca from the user terminal 2, it automatically drives the vehicle Ca from the parking space to the exit area in accordance with the exit instruction. Furthermore, when the driving processing unit 112 receives transaction information from the POS terminal 3, it automatically drives the vehicle Ca from the parking space to the exit area.

[0028] The management processing unit 113 manages the entry information, parking position (space), etc. of the vehicle Ca. Specifically, the management processing unit 113 registers the identification information (vehicle number) of the vehicle Ca acquired by the camera Cm when the vehicle Ca enters the parking lot Ps, the identification information (membership number) of the user registered in advance in association with the identification information of the vehicle Ca, and the parking position (entry position) of the vehicle Ca in the entry information D1 (see FIG. 3). For example, when the vehicle Ca moves (enters) to a predetermined space in the parking area in accordance with an instruction from the driving processing unit 112, the management processing unit 113 acquires the parking position of the vehicle Ca and registers it in the "space" in the entry information D1 (see FIG. 3). Furthermore, when the parking position of the vehicle Ca is changed in accordance with an instruction from the driving processing unit 112 (for example, when the vehicle moves from the first floor to the third floor), the management processing unit 113 updates the "space" in the entry information D1. Furthermore, when the vehicle Ca leaves the parking lot Ps through the exit gate, the management processing unit 113 deletes the information registered in the entry information D1.

[0029] In this way, the management processing unit 113 obtains the parking position of the vehicle Ca associated with the user's identification information included in the transaction information from the memory unit 12 (entry information D1), which stores the identification information (vehicle number) of the vehicle Ca parked in the parking lot Ps, the parking position of the vehicle Ca, and the user's identification information (membership number) in association with each other, and moves the vehicle Ca from its parking position based on the obtained parking position of the vehicle Ca and the installation position of the POS terminal 3 included in the transaction information.

[0030] The output processing unit 114 outputs various information to the user terminal 2. For example, the output processing unit 114 notifies the user of a confirmation message inquiring whether or not to move the vehicle Ca parked in a parking area (car compartment) to another parking area.

[0031] The control unit 11 manages the parking positions of the vehicles Ca that use the parking lot Ps through the processing of the above-mentioned processing units. A specific configuration for moving the vehicles Ca within the parking lot Ps by automatic driving will be described later.

[0032] [User device 2] 2, the user terminal 2 includes a control unit 21, a storage unit 22, an operation display unit 23, and a communication unit 24. The user terminal 2 is, for example, a portable information processing device such as a smartphone.

[0033] The communication unit 24 is a communication unit that connects the user terminal 2 to the network N1 via a wired or wireless connection and performs data communication with other devices (e.g., the management server 1, the POS terminal 3) via the network N1 in accordance with a predetermined communication protocol.

[0034] The operation display unit 23 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays various information, and an operation unit such as a mouse, keyboard, or touch panel that accepts operations.

[0035] The storage unit 22 is a non-volatile storage unit such as an HDD, SSD, or flash memory that stores various types of information. The storage unit 22 stores a control program for causing the control unit 21 to execute various processes. For example, the control program is non-temporarily recorded on a computer-readable recording medium such as a CD or DVD, and is read by a reading device (not shown) such as a CD drive or DVD drive provided in the user terminal 2 and stored in the storage unit 22. The control program may be distributed from the management server 1 and stored in the storage unit 22.

[0036] The storage unit 22 also has installed therein an application (parking lot management application) for using the shopping service and parking lot management service.

[0037] The control unit 21 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various types of arithmetic processing. The ROM stores in advance control programs such as a BIOS and an OS that cause the CPU to execute various types of processing. The RAM stores various types of information and is used as a temporary storage memory (work area) for the various types of processing executed by the CPU. The control unit 21 controls the user terminal 2 by having the CPU execute various control programs that are pre-stored in the ROM or the memory unit 22. The control unit 21 also functions as a processing unit that executes the parking lot management application.

[0038] The control unit 21 also includes various processing units. The control unit 21 functions as the various processing units by executing various processes in accordance with the control program using the CPU. Some or all of the processing units included in the control unit 21 may be configured with electronic circuits. The control program may be a program for causing multiple processors to function as the various processing units.

[0039] For example, when the parking lot management application is started and logged in, the control unit 21 displays various pages (web pages) on the operation display unit 23 and accepts various operations from the user.

[0040] [POS terminal 3] The POS terminal 3 is installed in the sales area of ​​a shopping mall and handles the transaction process for merchandise. As shown in FIG. 2, the POS terminal 3 is equipped with a reader 31, which reads the read code F1 (see FIG. 7) displayed on the user terminal 2. The POS terminal 3 sends the transaction information and the member information obtained from the read code to the management server 1. In the parking lot management system 10 according to the present disclosure, the POS terminal 3 can be a well-known device.

[0041] An embodiment in which the vehicle Ca is moved by automatic driving will be described below.

[0042] [Example 1] The management server 1 according to the first embodiment has a configuration for moving the vehicle Ca based on shopping information.

[0043] For example, when a user drives vehicle Ca and enters gate G1 of a parking lot Ps in a shopping mall, camera Cm captures the vehicle number of vehicle Ca, and acquisition processing unit 111 captures the captured image from camera Cm. When management processing unit 113 recognizes the vehicle number from the captured image, it registers the vehicle number, the membership number associated with the vehicle number included in the membership information, the entry time, and the entry location in entry information D1 (see FIG. 3). In response to a login operation of the parking lot management application on user terminal 2, output processing unit 114 displays entry page P1 (see FIG. 6). The entry page P1 displays a read code F1 associated with the membership number and vehicle number information F2 of vehicle Ca recognized from the image captured by camera Cm. After parking vehicle Ca in the entry area and getting out, the user presses the "Enter" button on entry page P1. The driving processing unit 112 receives a parking instruction from the user terminal 2 and automatically drives the vehicle Ca to a parking space in a predetermined parking area (for example, 1F-015 (number 15 on the first floor)). The management processing unit 113 registers information about the parking space where the vehicle Ca is parked in the parking information D1 (see FIG. 3).

[0044] Subsequently, for example, if the user purchases an item at a sales counter on the third floor of a shopping mall, the user launches the parking lot management application on the user terminal 2 and displays the membership number page P2 shown in FIG. 7. The user has the reading unit 31 of the POS terminal 3 read the read code F1 on the membership number page P2. The reading unit 31 obtains the user's membership number from the read code F1. The POS terminal 3 then performs the transaction process for the item purchased by the user. Once the transaction process is complete, the POS terminal 3 sends transaction information to the management server 1, including the membership number, product information for the purchased item, identification information for the POS terminal 3 (the transaction terminal number), and the time of the transaction.

[0045] When the acquisition processor 111 acquires the transaction information from the POS terminal 3, it registers the transaction information in the shopping information D3 (see FIG. 5).

[0046] The driving processing unit 112 identifies the user's location based on the POS terminal number included in the transaction information. Specifically, the driving processing unit 112 references POS terminal information D2 (see FIG. 4) to identify the installation location and sales floor associated with the transaction terminal number. The output processing unit 114 outputs a confirmation message to the user terminal 2 if the identified installation location (floor) does not match the location (floor) of the vehicle compartment where vehicle Ca is parked. In this case, because the POS terminal 3 is installed on the third floor and the vehicle compartment of vehicle Ca is on the first floor, the output processing unit 114 displays the delivery confirmation page P3 shown in FIG. 8 on the user terminal 2. The output processing unit 114 also displays a confirmation message F3 on the delivery confirmation page P3, inquiring about whether or not to move vehicle Ca.

[0047] When the user presses "To the third floor exit gate" in response to the confirmation message F3, the driving processing unit 112 acquires an exit instruction from the user terminal 2 and moves the vehicle Ca from the first floor to the third floor by automatic driving. Furthermore, when the user presses "To the third floor exit gate," the driving processing unit 112 may display an exit page P4 shown in FIG. 9. The exit page P4 may display the estimated time of arrival at the third floor exit gate. When the user presses "Close" on the exit page P4, the driving processing unit 112 may acquire an exit instruction and start automatic driving.

[0048] In addition, the driving processing unit 112 may be configured to move the vehicle Ca when the current parking location (vehicle compartment) of the vehicle Ca is far from the location where the POS terminal 3 is installed (if the distance is greater than a predetermined distance), and not move the vehicle Ca when the parking location and the location where the POS terminal 3 is installed are close (if the distance is less than the predetermined distance).

[0049] In this way, the control unit 11 (driving processing unit 112) of the first embodiment is configured to move the vehicle Ca to an exit area according to the installation location of the POS terminal 3. For example, the control unit 11 automatically moves the vehicle Ca to a location (parking area) close to the POS terminal 3 where the transaction was made. The control unit 11 also moves the vehicle Ca in accordance with the user's exit instruction (see FIGS. 8 and 9).

[0050] As another embodiment of Example 1, the control unit 11 may have a function for moving the vehicle Ca without relying on a user's instruction to leave the parking lot. For example, upon acquiring transaction information, the control unit 11 may move the vehicle Ca to a parking area close to the POS terminal 3 where the transaction was made, without prompting the user for confirmation of leaving the parking lot. The control unit 11 may move the vehicle Ca to a parking area close to the location where the transaction was made each time a transaction is made. This eliminates the need for the user to check a confirmation message each time they shop, reducing inconvenience.

[0051] In another embodiment, the control unit 11 may have a function to issue a departure confirmation (see FIG. 8 ) to the user when the parking position of the vehicle Ca at the time of the transaction is far from the POS terminal 3 (when the parking position is more than a predetermined distance away), and to omit the departure confirmation to the user when the parking position of the vehicle Ca is close to the POS terminal 3 (when the parking position is less than the predetermined distance). The control unit 11 may also have a function to issue a departure confirmation to the user when the travel time from the parking position of the vehicle Ca at the time of the transaction to the POS terminal 3 is more than a predetermined time, and to omit the departure confirmation to the user when the travel time is less than the predetermined time. In this way, the control unit 11 (driving processing unit 112) may notify the user of the departure confirmation (confirmation information) when the distance between the parking position (vehicle compartment) of the vehicle Ca and the installation position of the POS terminal 3 is more than a predetermined distance, or when the travel time from the parking position of the vehicle Ca to the installation position of the POS terminal 3 is more than a predetermined time.

[0052] In another embodiment, the control unit 11 may have a function to move the vehicle Ca to a parking area close to the location where the transaction was made if the product purchased by the user is likely to be removed immediately after the transaction. In this configuration, for example, a list of products likely to be removed immediately after the transaction may be registered in advance. If the purchased product included in the transaction information obtained from the POS terminal 3 is included in the list, the control unit 11 either asks the user to confirm removal, or omits the removal confirmation and moves the vehicle Ca to a parking area close to the location where the transaction was made. For example, fresh products, frozen products, refrigerated products, etc. may be registered on the list.

[0053] In another embodiment, the control unit 11 may have a function to move the vehicle Ca to a parking area close to the location where the transaction was made if the items purchased by the user are likely to be loaded into the vehicle Ca immediately after the transaction. In this configuration, for example, a list of items likely to be loaded into the vehicle Ca immediately after the transaction may be registered in advance. If the purchased items included in the transaction information obtained from the POS terminal 3 are included in the list, the control unit 11 may ask the user to confirm that the item is being removed from the vehicle, or may omit the confirmation and move the vehicle Ca to a parking area close to the location where the transaction was made. For example, large items, heavy items, etc. may be registered in the list. In this way, the control unit 11 (driving processing unit 112) may determine whether to notify the user of the confirmation of removal based on the type of item purchased by the user. The control unit 11 (driving processing unit 112) may also determine whether to move the vehicle Ca from its parking location based on the type of item purchased by the user.

[0054] In another embodiment, the control unit 11 may have a function of moving the vehicle Ca to a parking area close to the location where the transaction was made if it determines, based on the user's shopping history (transaction history), that there is a high possibility that the vehicle Ca will leave the parking area immediately after the transaction. That is, the driving processing unit 112 may determine whether to move the vehicle Ca from its parking location based on the user's shopping history. In this configuration, as shown in FIG. 10, shopping history information D4, which registers past shopping history, may be stored in the storage unit 12. If the location (installation location) of the POS terminal 3 where the transaction was made matches the sales floor (installation location of the POS terminal 3) where the transaction was made immediately before the vehicle Ca left the parking area, the control unit 11 determines that there is a high possibility that the vehicle Ca will leave the parking area immediately after the transaction, as in the past, and asks the user to confirm that the vehicle Ca will leave the parking area, or omits the confirmation and moves the vehicle Ca to a parking area close to the location where the transaction was made. For example, in the example shown in FIG. 10, users tend to leave the parking area immediately after purchasing a product in the "Food 1" section. Therefore, if the user purchases a product in the "Food 1" section, the control unit 11 determines that there is a high possibility that the vehicle Ca will leave the parking area immediately after the transaction. In addition, if the control unit 11 determines that there is a high possibility that the vehicle will leave the parking lot immediately after the transaction, it may omit the exit confirmation and move the vehicle Ca to a parking area close to where the transaction was made, and if it determines that there is a low possibility that the vehicle will leave the parking lot immediately after the transaction, it may ask the user to confirm that the vehicle will leave the parking lot.

[0055] It should be noted that the user may be able to switch ON / OFF the functions shown in the above embodiments on the user terminal 2.

[0056] [Example 2] The management server 1 according to the second embodiment has a configuration for notifying the user of the predicted time (predicted time) required for the vehicle Ca to leave the garage.

[0057] For example, when the user has finished shopping and wants to leave vehicle Ca, he or she presses the "Leave" button on the membership number page P2 (see FIG. 7) of the user terminal 2. The user also selects the desired exit gate on the exit confirmation page P3 (see FIG. 8) or the like. Here, it is assumed that the user selects the exit gate (exit area) on the third floor. The control unit 11 calculates the travel time from the current parking position (car space) of vehicle Ca to the exit gate on the third floor, and predicts the time of arrival at the exit gate on the third floor. The control unit 11 then displays the exit page P4 on the user terminal 2, which displays the estimated arrival time.

[0058] In this way, the user can issue a departure instruction at any time, and the control unit 11 calculates the estimated arrival time when the departure instruction is received and notifies the user of the calculated estimated arrival time. This allows the user to know in advance how long it will take for the vehicle Ca to arrive, thereby reducing frustration over the waiting time until the vehicle Ca arrives.

[0059] The second embodiment can be combined with the first embodiment. For example, the control unit 11 calculates the travel time (walking time) t1 from the location of the POS terminal 3 where the user performed the transaction to the departure location (e.g., the third floor) specified by the user, and also calculates the travel time t2 for vehicle Ca from its current parking position to the departure location (the third floor) at the time of the transaction. If the user's travel time t1 is shorter than vehicle Ca's travel time t2, i.e., if the user arrives at the departure location first, the control unit 11 notifies the user of the estimated arrival time of vehicle Ca. If the user's travel time t1 is longer than vehicle Ca's travel time t2, i.e., if vehicle Ca arrives at the departure location first, the control unit 11 may omit notifying the user of the estimated arrival time of vehicle Ca.

[0060] As another embodiment combining Examples 1 and 2, when the control unit 11 asks the user to confirm leaving the facility, the control unit 11 may display a list F5 of the estimated arrival times (travel times) of the vehicle Ca for each leaving area, as shown in the leaving confirmation page P5 of FIG. 11. The user can refer to the list F5 to select the desired leaving location (leaving gate). The control unit 11 may display the list F5 shown in FIG. 11 on the user terminal 2 when the transaction is made at the POS terminal 3, or may display the list F5 shown in FIG. 11 on the user terminal 2 when the user issues a leaving instruction (see FIG. 7).

[0061] [Example 3] The management server 1 according to the third embodiment has a configuration for moving the vehicle Ca based on the behavior pattern of the user.

[0062] For example, after the user parks vehicle Ca in the entry area of ​​parking lot Ps and gets out, the user presses the "Enter" button on entry page P1 (see FIG. 6). The control unit 21 of the user terminal 2 then starts monitoring the location information (GPS information) of the user terminal 2. When the user terminal 2 is located within a predetermined range from a predetermined position (landmark) and the user terminal 2 has remained within the predetermined range for a certain period of time, the control unit 21 transmits the location information of the user terminal 2 and the identification information (vehicle number) of vehicle Ca to the management server 1.

[0063] When the driving processing unit 112 of the management server 1 acquires the location information and the vehicle number from the user terminal 2, it identifies the current location of the vehicle Ca, and if the identified current location is further than a predetermined distance from the location of the user terminal 2, it moves the vehicle Ca to the nearest parking area of ​​the user terminal 2.

[0064] FIG. 12 shows landmark locations "Restaurant Hall," "Specialty Store Hall," and "Food Hall," as well as parking areas A1 and A2. FIG. 13 shows registered location information D5 in which the location information (latitude, longitude) of each landmark location is registered. Vehicle Ca is currently parked in parking area A1. The control unit 21 of the user terminal 2 monitors the location information of the user terminal 2, and when the user terminal 2 moves from the "Specialty Store Hall" to the "Food Hall" and remains in the "Food Hall" for a predetermined period of time, it transmits the location information of the user terminal 2 and the vehicle number of vehicle Ca to the management server 1. The control unit 11 (driving processing unit 112) of the management server 1 moves vehicle Ca to the parking area A2 nearest to user terminal 2 when the current location of vehicle Ca ("Parking Area A1") is more than a predetermined distance away from the current location of user terminal 2 ("Food Hall").

[0065] As another embodiment of Example 3, the control unit 11 of the management server 1 may display an exit confirmation page P6 shown in FIG. 14 when the position of the user terminal 2 and the current position of the vehicle Ca are different (separated by a predetermined distance or more). The exit confirmation page P6 displays multiple landmark points X1 to X5, the current position of the user terminal 2, and the current position of the vehicle Ca. When the user presses "Move" on the exit confirmation page P6, the driving processing unit 112 moves the vehicle Ca to the parking area ("landmark point X3") where the user terminal 2 is currently located.

[0066] In another embodiment, the control unit 11 of the management server 1 may move the vehicle Ca to a parking area close to a landmark point where the user terminal 2 is likely to leave the parking lot immediately after, based on the user terminal 2's past movement history. For example, the memory unit 12 stores the user terminal 2's past movement history. When the control unit 11 acquires location information from the user terminal 2, the control unit 11 refers to the movement history and moves the vehicle Ca to a parking area close to the landmark point if the user terminal 2 is located in the most common final stop area (a landmark point where the user terminal 2 is likely to leave the parking lot immediately after), and if the location of the user terminal 2 and the current location of the vehicle Ca differ (are separated by a predetermined distance or more). Note that the control unit 11 may also display the leaving confirmation page P6 shown in FIG. 14 when the user terminal 2 approaches a landmark point where the user terminal 2 is likely to leave the parking lot immediately after.

[0067] In this way, the parking lot management system 10 may include multiple parking lots Ps corresponding to multiple facilities, respectively. Then, the control unit 11 (driving processing unit 112) may move the vehicle Ca to one of the multiple parking lots Ps (a parking lot Ps close to the user terminal 2) based on the user's past behavior patterns at the multiple facilities.

[0068] [Example 4] The management server 1 according to the fourth embodiment has a configuration for monitoring the location information of the user terminal 2 and moving the vehicle Ca.

[0069] For example, as shown in FIG. 15, after the user parks vehicle Ca in the entry area of ​​parking lot Ps and gets out, the user presses the "Enter" button on entry page P1 (see FIG. 6). The control unit 21 of the user terminal 2 then starts monitoring the location information (GPS information) of the user terminal 2. When the user terminal 2 moves away from the entry location ("parking area A1") for a predetermined time (e.g., 5 minutes) or more and a predetermined distance (e.g., 200 m) or more, the control unit 21 transmits the location information of the user terminal 2 and the identification information (vehicle number) of vehicle Ca to the management server 1.

[0070] When the driving processing unit 112 of the management server 1 acquires the location information and vehicle number from the user terminal 2, it searches for the nearest parking area to the user terminal 2, and when it extracts a parking area with an available parking space, it causes the user terminal 2 to display the exit confirmation page P6 shown in Fig. 14. When the user requests the movement of the vehicle Ca, the driving processing unit 112 moves the vehicle Ca.

[0071] Note that, when the user selects "Do not move" on the leaving confirmation page P6, the driving processing unit 112 may be configured not to send an inquiry (movement confirmation) regarding the same parking area to the user terminal 2 for a certain period of time.

[0072] [Parking lot management processing] An example of the procedure for the parking lot management process executed in the parking lot management system 10 will be described below with reference to Fig. 16. Specifically, in this embodiment, the control unit 11 of the management server 1 cooperates with the control unit 11 to execute the parking lot management process. Furthermore, the parking lot management system 10 can execute the parking lot management process in parallel in response to access from each user terminal 2.

[0073] The present invention can be understood as an invention of a parking lot management method that executes one or more steps included in the parking lot management process. Furthermore, one or more steps included in the parking lot management process described here may be omitted as appropriate. The steps in the parking lot management process may be executed in a different order as long as the same effects are achieved. Furthermore, while the example described here uses a case where each control unit executes each step in the parking lot management process, another possible embodiment is a parking lot management method in which one or more processors execute each step in the parking lot management process in a distributed manner.

[0074] Here, the parking lot management process corresponding to the configuration of the above-mentioned first embodiment will be described.

[0075] <Step S1> First, in step S1, the control unit 11 determines whether or not a vehicle Ca has been detected at the entrance gate of a parking lot Ps of a shopping mall. For example, the control unit 11 detects a vehicle Ca entering the entrance gate of the parking lot Ps based on an image captured by a camera Cm installed in the parking lot Ps. When the control unit 11 detects a vehicle Ca entering the parking lot Ps (S1: Yes), the control unit 11 shifts the processing to step S2. The control unit 11 waits until it detects the vehicle Ca (S1: No).

[0076] <Step S2> In step S2, the control unit 11 acquires the vehicle number of the vehicle Ca that has entered the parking lot Ps. Upon acquiring the vehicle number, the control unit 11 registers the vehicle number, the membership number associated with the vehicle number, the entry time, and the entry location (entrance gate) in the entry information D1 (see FIG. 3).

[0077] <Step S3> In step S3, the control unit 11 determines whether or not it has received an instruction to enter the vehicle Ca from the user. For example, when the control unit 11 receives a vehicle number, it displays the entry page P1 (see FIG. 6) on the user terminal 2 of the user whose membership number is associated with the vehicle number. When the user presses "Enter" on the entry page P1, the control unit 11 accepts the entry instruction for the vehicle Ca. When the control unit 11 receives an entry instruction for the vehicle Ca from the user (S3: Yes), it transitions the processing to step S4. When the control unit 11 does not receive an entry instruction for the vehicle Ca from the user (when the user presses "Cancel" on the entry page P1) (S3: No), it terminates the parking lot management processing.

[0078] <Step S4> In step S4, the control unit 11 moves the vehicle Ca to a vehicle compartment in a predetermined parking area and parks (enters) the vehicle. The control unit 11 registers information about the vehicle compartment into which the vehicle Ca is parked in the entry information D1 (see FIG. 3).

[0079] <Step S5> In step S5, the control unit 11 determines whether transaction information has been acquired from the POS terminal 3. For example, when a user purchases an item at a shopping mall and checks out the item at the POS terminal 3, the POS terminal 3 reads the read code F1 (see FIG. 7) displayed on the user terminal 2 to acquire the membership number. When the checkout is complete, the POS terminal 3 sends transaction information to the management server 1, including the membership number, product information for the item that has been checked out, the identification information for the POS terminal 3 (checkout terminal number), and the time of the checkout. When the control unit 11 acquires the transaction information from the POS terminal 3, it registers the transaction information in shopping information D3 (see FIG. 5). If the transaction information has been acquired (S5: Yes), the control unit 11 proceeds to step S6; if the transaction information has not been acquired (S5: No), the control unit 11 proceeds to step S7.

[0080] <Step S6> In step S6, the control unit 11 outputs an exit confirmation to the user terminal 2. Specifically, if the distance between the location (sales floor) of the POS terminal 3 where the transaction was made and the location of the parking space where the vehicle Ca is parked is equal to or greater than a predetermined distance, the control unit 11 causes the user terminal 2 to display an exit confirmation page P3 (see FIG. 8) and a confirmation message F3 on the exit confirmation page P3 inquiring whether or not to move the vehicle Ca.

[0081] <Step S7> In step S7, the control unit 11 determines whether or not an exit instruction has been received from the user terminal 2. When the user selects an exit gate in the confirmation message F3, the control unit 11 receives the exit instruction from the user terminal 2. When the control unit 11 receives the exit instruction from the user terminal 2 (S7: Yes), the control unit 11 transitions the processing to step S8. On the other hand, when the control unit 11 does not receive the exit instruction from the user terminal 2 (when the user presses "Cancel" on the exit confirmation page P3) (S7: No), the control unit 11 terminates the parking lot management processing.

[0082] <Step S8> In step S8, the control unit 11 moves the vehicle Ca from the vehicle compartment to the exit area. For example, the control unit 11 moves the vehicle Ca to an exit area close to the location of the POS terminal 3 where the user performed the transaction. If the user selects an exit gate different from the location of the POS terminal 3 (see FIG. 8), the control unit 11 moves the vehicle Ca to the exit area specified by the user. When the user gets into the vehicle Ca that has been moved to the exit area and leaves the exit gate, the control unit 11 deletes the information about the vehicle Ca from the entry information D1 (see FIG. 3) based on the vehicle number acquired from the camera Cm.

[0083] In this way, the control unit 11 executes the parking lot management process. The control unit 11 also executes the parking lot management process every time it detects a vehicle Ca entering the parking lot Ps.

[0084] As described above, the parking lot management system 10 according to the first embodiment is a system that manages parking lots Ps for vehicles Ca that are vehicles Ca possessing automatic driving capabilities and that are owned by users of facilities that sell goods (e.g., shopping malls). When a user pays for goods at a POS terminal 3 (accounting terminal) at the facility, the parking lot management system 10 acquires transaction information from the POS terminal 3, including the user's identification information (membership number) and information about the location of the POS terminal 3; acquires the parking location of the vehicle Ca associated with the user's membership number included in the transaction information from the storage unit 12 (entry information D1), which stores the identification information (vehicle number) of the vehicle Ca parked in the parking lot Ps, the vehicle's parking location, and the user's identification information (membership number); and moves the vehicle Ca from its parking location based on the acquired parking location of the vehicle Ca and the location of the POS terminal 3 included in the transaction information.

[0085] According to the above configuration, the vehicle Ca can be automatically moved to a parking area (exit area) close to the place where the user purchased a product, for example. This reduces the time the user has to wait until the vehicle Ca arrives at the exit area, thereby improving convenience.

[0086] In addition, the parking lot management system 10 may move the vehicle Ca to the exit area when accounting information is acquired, or may send a confirmation notification of exit (confirmation of movement of vehicle Ca) to the user and move the vehicle Ca to the exit area when an exit instruction (see Figures 9 and 10) is acquired from the user.

[0087] Furthermore, the parking lot management system 10 may notify the user of the estimated arrival time (see FIG. 10) at which the vehicle Ca will arrive at the exit area.

[0088] In addition, the parking lot management system 10 may decide whether or not to move the vehicle Ca to the exit area based on the user's shopping history (see Figure 11), the type of purchased item (product genre, weight, size, etc.), behavioral patterns (order of movement through facilities, etc.), etc.

[0089] The parking lot management system according to the present disclosure may be configured by a single management server 1, or may be configured by a combination of multiple components among the management server 1, the user terminal 2, the POS terminal 3, the vehicle Ca, and the camera Cm. For example, the parking lot management system may be configured by a combination of the management server 1 and the POS terminal 3, or may be configured by a combination of the management server 1, the POS terminal 3, and the camera Cm.

[0090] [Disclosure Note] The following is a summary of the disclosure extracted from the above-described embodiment. Note that the configurations and processing functions described in the following supplementary notes can be selected and combined as desired.

[0091] <Appendix 1> A parking lot management system that manages parking lots for vehicles that are users of a facility that sells products and have an automatic driving function, an acquisition processing unit that acquires transaction information from an accounting terminal of the facility when the user makes a transaction for the product, the transaction information including the user's identification information and information about the location of the accounting terminal; a driving processing unit that acquires the parking position of the vehicle associated with the user's identification information included in the transaction information from a storage unit that stores identification information of the vehicle parked in the parking lot, the vehicle's parking position, and the user's identification information in association with each other, and moves the vehicle from the parking position based on the acquired parking position of the vehicle and the installation location of the accounting terminal included in the transaction information; A parking lot management system comprising:

[0092] <Appendix 2> an output processing unit that notifies the user of confirmation information inquiring whether or not to move the vehicle; The driving processing unit moves the vehicle when a movement instruction is received from the user. 1. A parking management system as described in Appendix 1.

[0093] <Appendix 3> The output processing unit notifies the user of the confirmation information when the distance between the parking position of the vehicle and the installation position of the accounting terminal is equal to or greater than a predetermined distance, or when the travel time between the parking position of the vehicle and the installation position of the accounting terminal is equal to or greater than a predetermined time. 1. A parking management system as described in Appendix 2.

[0094] <Appendix 4> the output processing unit determines whether to notify the user of the confirmation information based on the type of product purchased by the user. 4. A parking management system according to claim 2 or 3.

[0095] <Appendix 5> the driving processing unit determines whether to move the vehicle from the parking position based on a shopping history of the user at the facility. 5. A parking lot management system according to any one of appendices 1 to 4.

[0096] <Appendix 6> The driving processing unit moves the vehicle to a delivery area corresponding to the installation location of the accounting terminal. 6. A parking lot management system according to any one of appendices 1 to 5.

[0097] <Appendix 7> the driving processing unit notifies the user of an estimated arrival time at which the vehicle will arrive at the departure area; 6. A parking management system as set forth in Appendix 6.

[0098] <Appendix 8> the driving processing unit notifies the user of the estimated arrival time when the travel time of the user from the installation position of the accounting terminal to the leaving area is shorter than the travel time of the vehicle from the current parking position of the vehicle to the leaving area; 7. A parking management system as set forth in Appendix 7.

[0099] <Appendix 9> a plurality of parking lots corresponding to the plurality of facilities, the driving processing unit moves the vehicle to one of the plurality of parking lots based on a past behavior pattern of the user at the plurality of facilities; 10. A parking lot management system according to any one of appendices 1 to 8.

[0100] <Appendix 10> When the vehicle enters the parking lot and acquires a parking entry instruction from the user, the driving processing unit moves the vehicle to a predetermined position in the parking lot using an automatic driving function. 10. A parking lot management system according to any one of appendices 1 to 9.

[0101] <Appendix 11> The storage unit stores the vehicle identification information acquired by a camera when the vehicle enters the parking lot, the user identification information registered in advance in association with the vehicle identification information, and the parking position corresponding to the predetermined position. 11. A parking management system as described in Appendix 10. [Explanation of symbols]

[0102] 1: Management Server 2: User device 3: POS terminal 10: Parking lot management system 11: Control section 12: Storage section 13: Operation display section 14: Communications Department 21: Control unit 22: Storage section 23: Operation display section 24: Communications Department 31: Reading unit 111: Acquisition processing unit 112: Operation processing unit 113: Management department 114: Output processing section Ca: Vehicle Cm: Camera D1: Stock information D2: POS terminal information D3: Shopping Information D4: Shopping history information D5: Registration location information

Claims

1. A parking lot management system that manages parking lots for vehicles that are users of a facility that sells products and have an automatic driving function, an acquisition processing unit that acquires transaction information, including the user's identification information and information about the location of the transaction terminal, from the transaction terminal when the user makes a transaction for the product at the transaction terminal at the facility; a driving processing unit that acquires the parking position of the vehicle associated with the user's identification information included in the transaction information from a storage unit that associates and stores the identification information of the vehicle parked in the parking lot, the vehicle's parking position, and the user's identification information, and moves the vehicle from the parking position based on the acquired parking position of the vehicle and the installation location of the accounting terminal included in the transaction information; A parking lot management system comprising:

2. an output processing unit that notifies the user of confirmation information inquiring whether or not to move the vehicle; The driving processing unit moves the vehicle when a movement instruction is received from the user. The parking lot management system according to claim 1 .

3. The output processing unit notifies the user of the confirmation information when the distance between the parking position of the vehicle and the installation position of the accounting terminal is equal to or greater than a predetermined distance, or when the travel time between the parking position of the vehicle and the installation position of the accounting terminal is equal to or greater than a predetermined time. The parking lot management system according to claim 2.

4. the output processing unit determines whether to notify the user of the confirmation information based on the type of product purchased by the user. The parking lot management system according to claim 2.

5. the driving processing unit determines whether to move the vehicle from the parking position based on a shopping history of the user at the facility. The parking lot management system according to claim 1 .

6. The driving processing unit moves the vehicle to a delivery area corresponding to the installation location of the accounting terminal. The parking lot management system according to claim 1 .

7. the driving processing unit notifies the user of an estimated arrival time at which the vehicle will arrive at the departure area; The parking lot management system according to claim 6.

8. the driving processing unit notifies the user of the estimated arrival time if the travel time of the user from the installation position of the accounting terminal to the leaving area is shorter than the travel time of the vehicle from the current parking position of the vehicle to the leaving area; The parking lot management system according to claim 7.

9. a plurality of parking lots corresponding to the plurality of facilities, the driving processing unit moves the vehicle to one of the plurality of parking lots based on a past behavior pattern of the user at the plurality of facilities; The parking lot management system according to claim 1 .

10. When the vehicle enters the parking lot and acquires a parking entry instruction from the user, the driving processing unit moves the vehicle to a predetermined position in the parking lot using an automatic driving function. The parking lot management system according to any one of claims 1 to 9.

11. storing in the storage unit the identification information of the vehicle acquired by a camera when the vehicle entered the parking lot, the identification information of the user registered in advance in association with the identification information of the vehicle, and the parking position corresponding to the predetermined position; The parking lot management system according to claim 10.

12. A parking lot management method for managing a parking lot for vehicles having an automatic driving function that are users' vehicles using a facility that sells goods, When the user pays for the product at a checkout terminal in the facility, acquiring transaction information from the checkout terminal, the transaction information including the user's identification information and information about the location of the checkout terminal; acquire the parking location of the vehicle associated with the user's identification information included in the transaction information from a storage unit that stores the identification information of the vehicle parked in the parking lot, the vehicle's parking location, and the user's identification information in association with each other, and move the vehicle from the parking location based on the acquired parking location of the vehicle and the installation location of the accounting terminal included in the transaction information; A parking lot management method executed by one or more processors.

13. A parking lot management program for managing a parking lot for vehicles having an automatic driving function that are users' vehicles using a facility that sells products, When the user pays for the product at a checkout terminal in the facility, acquiring transaction information from the checkout terminal, the transaction information including the user's identification information and information about the location of the checkout terminal; acquire the parking location of the vehicle associated with the user's identification information included in the transaction information from a storage unit that stores the identification information of the vehicle parked in the parking lot, the vehicle's parking location, and the user's identification information in association with each other, and move the vehicle from the parking location based on the acquired parking location of the vehicle and the installation location of the accounting terminal included in the transaction information; A parking lot management program for causing one or more processors to execute the above.

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