Comprehensive management apparatus, comprehensive management method, and program

Abstract

To provide a total management device, a total management method and a program, allowing an individual to unitarily manage various contracts and events in the individual.SOLUTION: The comprehensive management device 10 performs management for each user ID of the user. The comprehensive management device 10 includes a setting content processing part 12 for receiving contents related to the life of the user U other than the use contract of the comprehensive management device 10 on the basis of the setting of the user U. The setting content processing unit 12 is configured to display, on the terminal 2, a guidance screen for the user U to set content related to life in the comprehensive management device 10, and is configured to display, on the terminal 2, content specified based on the setting.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a total management device, a total management method, and a program. [Background technology]

[0002] There is a license monitoring system that monitors whether or not various types of licenses, both free and with fees, are purchased on a computer and whether or not changes to the contents are necessary (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2024-5180 Summary of the Invention [Problem to be solved by the invention]

[0004] For example, individuals are practically required to enter into various contracts, such as smartphone communication and calling contracts and contracts for infrastructure such as electricity and gas. Furthermore, individuals also experience life-related events, such as finding a job or moving. These contracts and life events require individual consideration. However, currently, individuals must manage these various contracts and events individually, making centralized management difficult.

[0005] In view of the above-mentioned problems, the present invention aims to provide a comprehensive management device, a comprehensive management method, and a program that allow an individual to centrally manage various contracts and events of that individual. [Means for solving the problem]

[0006] The present invention provides the following comprehensive management device, comprehensive management method, and program.

[0007] (1) A comprehensive management device that manages each user ID of a user, a setting content processing unit that receives content related to the user's life other than the usage contract of the comprehensive management device based on settings of the user; The setting content processing unit is configured to display a guide screen on a specified terminal for the user to set content related to their life within the comprehensive management device, and is configured to display the content identified based on the setting on the terminal.

[0008] (2) The comprehensive management device according to (1), wherein the guide screen includes at least one of predetermined selection tabs and an optional input field for the user.

[0009] (3) a validity determination unit that determines whether the content set by the user is valid; an authentication unit that authenticates the content when the authenticity determination unit determines that the content is authentic, The total management device according to (1) or (2), wherein the correctness determination unit notifies the terminal that the content is incorrect when determining that the content is incorrect.

[0010] (4) The comprehensive management device according to (3), wherein the correct / incorrect determination unit displays on the terminal a suggestion to correct the content determined to be incorrect.

[0011] (5) the setting content processing unit receives contract content of a predetermined contract other than the service contract from among the content related to the life; The setting content processing unit is configured to display a setting screen on the terminal in the comprehensive control device for the user to set the contract content, and is configured to display an inquiry guide on the terminal for inquiring about the contract content, in the comprehensive control device described in any one of (1) to (4).

[0012] (6) The setting content processing unit of the comprehensive management device described in (5) is configured to display on the terminal a display for the user to select at least one of a link to the internet site of the contracting party with whom the user has concluded the contract, and a link to an internet site containing information regarding the contract contents of the contract.

[0013] (7) a document receiving unit that receives documents regarding the contents of the contract; a sorting unit that sorts the materials received by the material receiving unit; The comprehensive management device according to (5) or (6) further comprises:

[0014] (8) further comprising a contract evaluation department; the contract evaluation unit refers to at least one of income information and asset information about the user and information about expenses to be paid by the user, which is specified in the contract content; The comprehensive management device described in any one of (5) to (7), wherein the contract evaluation unit sets a budget based on at least one of the income information and the asset information, compares the budget with the expenses obtained from the expense information, and displays the comparison results on the terminal.

[0015] (9) The comprehensive management device according to (8), wherein the contract evaluation unit awards a reward to the user when the cost is less than the budget.

[0016] (10) The comprehensive management device described in (8) or (9) above, wherein the contract evaluation unit displays on the terminal a proposal for a cheaper contract among items having the same contract contents when the cost exceeds the budget.

[0017] (11) The contract evaluation unit, when the contract is a communication contract, determines whether there is a wired data communication contract as another communication contract, and if the determination is that there is a wired data communication contract, displays on the terminal a proposal for a communication contract with a relatively small communication data capacity upper limit and relatively low costs, and if the determination is that there is no wired data communication contract, displays on the terminal a proposal for a communication contract with a relatively large communication data capacity upper limit, relatively high costs, and that is cheaper than the current communication contract, in the comprehensive management device described in (10).

[0018] (12) The comprehensive management device described in any one of (5) to (11), wherein the setting content processing unit causes the terminal to highlight the contract content of the contract when the number of years of the contract meets a predetermined condition or when the cost of the contract meets a predetermined condition.

[0019] (13) A comprehensive management method for managing each user ID of a user, a setting content processing step of accepting content related to the user's life other than the usage contract for the comprehensive management method based on the user's settings; A comprehensive management method in which the setting content processing step is configured to display a guide screen on a specified terminal for the user to set content related to their life, and is configured to display the content identified based on the setting on the terminal.

[0020] (14) A program for managing each user ID of a user, On the computer, executing a setting content processing step of accepting content related to the user's life other than the program usage contract based on the user's settings; The setting content processing step is configured to display on a specified terminal a guide screen for the user to set content related to the life within the program, and is configured to display on the terminal the content identified based on the setting. [Effects of the Invention]

[0021] According to the present invention, an individual user can centrally manage a plurality of contracts and events for that individual user. [Brief explanation of the drawings]

[0022] [Figure 1] FIG. 1 is a diagram showing an example of a total management system including a total management device. [Figure 2] FIG. 2 is a diagram showing an example of a new member registration screen that the total management device displays on a user terminal. [Figure 3] FIG. 3 is a diagram showing an example of a home screen that the total management device displays on the user terminal. [Figure 4] FIG. 4 is a diagram showing an example of a communication contract management screen as an example of contract contents that the total management device displays on a user terminal. [Figure 5] FIG. 5 is a diagram showing an example of the infrastructure contract management screen. [Figure 6] FIG. 6 is a diagram showing an example of the other content management screen. [Figure 7] FIG. 7 is a diagram showing an example of a screen for newly registering contract details. [Figure 8] FIG. 8 is a diagram showing an example of a registration content confirmation screen when newly registering contract details. [Figure 9] FIG. 9 is a diagram showing an example of a screen for newly registering other content. [Figure 10] FIG. 10 is a diagram showing an example of the reward granting screen. [Figure 11] FIG. 11 is a diagram showing an example of the contract plan proposal screen. [Figure 12] FIG. 12 is a diagram showing another example of the contract plan proposal screen. [Figure 13] FIG. 13 is a flowchart showing an example of the flow of new member registration. [Figure 14] FIG. 14 is a flowchart illustrating an example of processing when new contract details are registered. [Figure 15]FIG. 15 is a flowchart illustrating an example of processing when new contract details are registered. [Figure 16] FIG. 16 is a flowchart illustrating an example of the contract evaluation process. [Figure 17] FIG. 17 is a block diagram showing an example of a computer that realizes the total management device. DETAILED DESCRIPTION OF THE INVENTION

[0023] [Overview of the comprehensive control device] FIG. 1 is a diagram showing an example of a comprehensive management system 1 including a comprehensive management device 10. As shown in FIG. 1, the comprehensive management device 10 performs management for each user ID of a user U. The comprehensive management device 10 includes a setting content processing unit 12. The setting content processing unit 12 accepts content related to the user U's life other than the service contract for the comprehensive management device 10 based on a setting operation by the user U. The setting content processing unit 12 displays a guide screen on the terminal 2 to enable the user U to set content related to the user U's life within the comprehensive management device 10. The setting content processing unit 12 also displays content identified based on the setting operation by the user U on the terminal 2.

[0024] With this configuration, the total management device 10 can centrally manage the contents related to the life of the user U. This reduces the user U's effort of opening different internet sites or management software for each of the multiple contents, and allows the user U to centrally manage various contracts and events.

[0025] Next, an example of the configuration of the total management device 10 etc. will be described in more detail.

[0026] [Overall configuration of the comprehensive management system] Fig. 2 is a diagram showing an example of a new member registration screen 51 that the total control device 10 displays on the user terminal 2. Fig. 3 is a diagram showing an example of a home screen 52 that the total control device 10 displays on the user terminal 2. Fig. 4 is a diagram showing an example of a communication contract management screen 53 as an example of contract details that the total control device 10 displays on the user terminal 2.

[0027] The comprehensive management device 10 functions as a concierge (butler) for the user U, and is configured to centrally manage the contents of the user U's life, such as a plurality of contracts and events.

[0028] As shown in FIGS. 1 to 4, the integrated management system 1 includes an integrated management device 10, a user terminal 2, an operator terminal 3, and a scanner 4 (OCR device).

[0029] The comprehensive management system 1 is connected to, for example, user terminals 2, which are terminals owned by a plurality of users U, via a network such as the Internet 5, and communicates with these user terminals 2. In FIG. 1, one terminal 2 is shown as an example.

[0030] The user terminal 2 is operated by a user U, and the user U operates the integrated management system 1 by performing operations according to the content displayed on the user terminal 2 (the screen of the user terminal 2). Examples of such a user terminal 2 include a PC (personal computer), a smartphone, a tablet, a feature phone, smart glasses, and smart goggles.

[0031] By operating the user terminal 2, the user U displays a member registration screen 51 shown in FIG. 2 on the terminal 2 (the user terminal 2 is also simply referred to as the terminal 2) and registers as a new member. By operating the user terminal 2, the user U logs in to the integrated management system 1 and displays a home screen 52 shown in FIG. 3 on the terminal 2. The user U can set content related to his / her life, in this embodiment, the contract content of a specified contract, and content other than the specified contract (other content) in accordance with the display of the home screen 52. For example, when the user U specifies the contract content related to a communications contract, a communications contract management screen 53 showing the contract content related to the communications contract is displayed on the terminal 2, as shown in FIG. 4. By referring to such a contract management screen, the user U can keep track of various contracts in one integrated management system 1.

[0032] The operator terminal 3 may be used to check the appropriateness of the content input from the user terminal 2. The operator terminal 3 is operated by an operator P involved in the operation of the comprehensive management system 1. The operator terminal 3 is connected to the comprehensive management device 10 via a network such as the Internet 5. As with the user terminal 2, examples of the operator terminal 3 include a PC (personal computer), a smartphone, a tablet, a feature phone, smart glasses, smart goggles, etc.

[0033] Next, a more specific configuration of the total control device 10 will be described.

[0034] The total control device 10 is, for example, a server, and includes a computing device such as a CPU (Central Processing Unit), a volatile memory such as RAM (Random Access Memory), a non-volatile memory such as ROM (Read Only Memory), and a storage device such as a hard disk or SSD (Solid State Drive). Data related to the total control device 10 may be stored in the total control device 10 or in an external storage device.

[0035] The comprehensive management device 10 includes a member information processing unit 11, a setting content processing unit 12, a document reception unit 14, a sorting unit 15, a correctness determination unit 16, an authentication unit 17, and a contract evaluation unit 18.

[0036] The member information processing unit 11 performs member registration processing when the user U concludes a service contract for the total management device 10 with the total management device 10, and manages the registered member information. When the user terminal 2 is operated, the member information processing unit 11 displays a member registration screen 51 shown in FIG. 2 on the terminal 2. When the user U operates the terminal 2 according to the member registration screen 51, basic personal information of the user U, such as name, address, telephone number, email address, and date of birth, is input into the terminal 2, and additional personal information such as annual income and asset holdings is also input into the terminal 2. Furthermore, consent acceptance information for the member registration is input into the terminal 2, and this information is transmitted to the member information processing unit 11. Note that the personal information input according to the member registration screen 51 may be any information that can identify the user U, and the specific content is not limited to the above example.

[0037] Upon receiving the above personal information and consent information, the member information processing unit 11 concludes a service contract for the total control device 10 with the user U and issues a predetermined user ID and a password linked to this user ID to the user U (user terminal 2). The system is configured so that a login screen (not shown) for the total control system 1 can be displayed on the terminal 2 when the user U operates the user terminal 2. Then, by entering the user ID and password on the login screen, the user terminal 2 can log in to the total control device 10. As described above, the total control device 10 manages each user ID of the user U. In other words, the total control device 10 manages information linked to one user ID as a single unit. The following describes the state in which the user terminal 2 is logged in.

[0038] The setting content processing unit 12 accepts content about the user U's life other than the usage contract for the total control device 10 based on the setting operation of the user U. Specifically, the setting content processing unit 12 displays a home screen 52 as shown in FIG. 3 on the terminal 2 when the user logs in to the total control device 10. The home screen 52 displays, for example, the name of the user U, the user ID, and the number of points held. The held points indicate, for example, points that can be used in place of cash when using the total control device 10, such as the usage fee for the total control device 10.

[0039] The home screen 52 also displays contract management buttons 71 to 74, which are display areas for displaying predetermined contract contents other than the usage contract for the comprehensive management device 10, among the contents related to the user U's life, and an other content management button 75 for displaying other contents other than the contract contents. Specifically, the home screen 52 displays a communications contract management button 71, an infrastructure contract management button 72, an automobile-related contract management button 73, a financial contract management button 74, and an other content management button 75. Note that, in this embodiment, communications contracts, infrastructure contracts, automobile-related contracts, and financial contracts are exemplified as predetermined contracts other than the usage contract for the comprehensive management device 10, but the predetermined contracts are not limited to these contracts and may include contracts that the user U enters into, whether for a fee or free of charge, such as medical contracts.

[0040] The setting content processing unit 12 accepts contract contents of a predetermined contract other than the usage contract of the comprehensive management device 10, among the contents related to the life of the user U. In addition, in this embodiment, the setting content processing unit 12 accepts contents other than the contract (other contents) among the contents related to the life of the user U.

[0041] When the communication contract management button 71 is operated, the setting content processing unit 12 displays a communication contract management screen 53 on the terminal 2, as shown in FIG. 4. A communication contract refers to a contract related to communications such as a smartphone or a home optical communication line. The communication contract management screen 53 shows, for example, the name, user ID, and number of owned points of the user U, as well as the content of the communication contract. Here, the content registered by the user U by operating the terminal 2 in advance is displayed in the communication contract content display field 76.

[0042] In the example shown in FIG. 4, the content display field 76 is displayed separately for each communication contract, and includes the communication company, communication plan, monthly fee, contract term, and memos. A contract diagnosis button 77 is also displayed for each communication contract. Contracts that meet certain conditions (in the example shown in FIG. 4, the contracts with Company A and Company C) that will be described later are marked with an "!" mark to indicate highlighting. A new registration button 78 is also displayed to register a new communication contract.

[0043] With this configuration, the setting content processing unit 12 causes the terminal 2 to display the content specified based on the setting operation of the user U.

[0044] When the infrastructure contract management button 72 is operated, the setting content processing unit 12 displays an infrastructure contract management screen 54 on the terminal 2, as shown in FIG. 5. FIG. 5 is a diagram showing an example of the infrastructure contract management screen 54. An infrastructure contract refers to a contract related to infrastructure such as electricity, gas, or water. The infrastructure contract management screen 54 differs from the communication contract management screen 53 in the infrastructure contract content display field 76. The infrastructure contract content display field 76 shows the content registered by the user U by operating the terminal 2 in advance.

[0045] When the automobile-related contract management button 73 or the financial contract management button 74 is operated, the setting content processing unit 12 displays a management screen similar to the above-mentioned communication contract management screen 53 or infrastructure contract management screen 54 on the terminal 2.

[0046] When the other content management button 75 is operated, the setting content processing unit 12 displays an other content management screen 55 on the terminal 2, as shown in FIG. 6. FIG. 6 is a diagram showing an example of the other content management screen 55. "Other content" refers to content related to the user U's life that is not necessarily related to legal contracts. The other content management screen 55 shows other content, for example, in addition to the user U's name, user ID, and number of points held. Here, the other content display field 76 shows content registered by the user U by operating the terminal 2 in advance. In the example of FIG. 6, the content display field 76 includes an item, a time period, and a memo, and describes the content set by the user U by operating the terminal 2.

[0047] For example, when the new registration button 78 is operated on the communication contract management screen 53 shown in FIG. 4, the setting content processing unit 12 displays the new registration screen 56 shown in FIG. 7 on the terminal 2. FIG. 7 is a diagram showing an example of a screen for newly registering contract details. The new registration screen 56 is an example of a "setting screen for setting contract details" of the present invention. An input field 79 is displayed on the new registration screen 56. The setting content processing unit 12 displays the new registration screen 56 on the terminal 2 as a guide screen for the user U to set details related to his / her life (contract details). The specific configuration of this guide screen is not limited, but as in the present embodiment, the input field 79 may include at least one of predetermined selection tabs 81, 82 and an optional input field 80 for the user U.

[0048] The selection tab 81 is displayed in a field for selecting a telecommunications company, for example. Operating the selection tab 81 displays telecommunications companies registered in advance in the database of the comprehensive control device 10, allowing the user U to select the telecommunications company to which the user U has subscribed. Similarly, in this embodiment, the selection tab 82 is displayed in a field for selecting a telecommunications plan, for example. Operating the selection tab 82 displays telecommunications plans registered in advance in the database of the comprehensive control device 10, allowing the user U to select the telecommunications plan to which the user U has subscribed. In addition, in this embodiment, the user U can enter the monthly fee, contract date, and notes in the optional input field 80 by operating the terminal 2. In this manner, the setting content processing unit 12 is configured to allow the user U to set the contract content (here, the telecommunications contract content) in a hierarchical manner. After selecting a telecommunications company or the like in the selection tab 81, the user U may be able to input characters and numbers into the content displayed in the selection tab 82. Furthermore, at least a portion of the content to be input in the input field 79 may be automatically input using an API (Application Programming Interface) function or the like by connecting to a server of the telecommunications company or the like.

[0049] Furthermore, on the new registration screen 56, at least one of internet site links 83 and 84 may be displayed to the side of the input field 79. The internet site link 83 is a link to, for example, the top page of the internet site of the telecommunications company (contracting party) with which the user U has concluded a communications contract. The internet site link 84 is a link to an internet site that contains information about the contents of the communications contract, for example, a link to the subscriber login screen of the telecommunications company.

[0050] These internet site links 83, 84 are displayed by the setting content processing unit 12 on the new registration screen 56 in response to the selection tab 81 of the input field 79 being operated to set a telecommunications company. In this way, the internet site links 83, 84 are displayed together with the contract details on the new member registration screen 51. By selecting these internet site links 83, 84, the user U can easily view the details of the subscribed communication plan.

[0051] Furthermore, a material read button 85 for issuing a material read command to the comprehensive management device 10 may be displayed on the new registration screen 56. When the material read button 85 is operated, the material reception unit 14 receives data specification by the user U from, for example, a storage device in the terminal 2 or a storage device connected to the terminal 2, and reads the specified data. This data may be, for example, data obtained by reading a paper-issued communications contract with an OCR (Optical Character Reader) such as the scanner 4, or data including the contents of the communications contract issued in digital format. In this way, the material reception unit 14 receives materials regarding the contents of the contract.

[0052] The data accepted by the material accepting unit 14 is sorted by the sorting unit 15. The sorting unit 15 has, for example, a character recognition function, a pattern matching function, a predetermined database, etc., and identifies whether or not an item specified in the accepted data matches any of the items listed in the input fields 79. The sorting unit 15 then inputs the content of an item in the accepted data that matches an item listed in the input fields 79 into the corresponding field in the input field 79. Note that the sorting unit 15 may output the data accepted by the material accepting unit 14 to an AI (artificial intelligence), and use the output result of the AI ​​to input the content that matches the item listed in the input field 79 into the corresponding field in the input field 79.

[0053] The decision button 86 on the new registration screen 56 is operated by the user U who has completed input on the new registration screen 56. When this button is operated, the registration contents are decided. After the decision button 86 is operated, the registered contents may be immediately reflected on the communications contract management screen 53. On the other hand, in this embodiment, after a predetermined approval process is performed after the decision button 86 is operated, the input contents on the new registration screen 56 are reflected on the communications contract management screen 53.

[0054] Specifically, after the decision button 86 is operated, the correct / incorrect determination unit 16 determines whether the content of the input field 79 set based on the operation of the user U is correct or incorrect. For example, the correct / incorrect determination unit 16 refers to the name of a telecommunications company, the communication plan and fees of the telecommunications company, and the like, which are registered in advance in a database or the like of the comprehensive management device 10, and determines whether the content written in the input field 79 matches the corresponding content registered in the database or the like. The correct / incorrect determination unit 16 may display the input content of the input field 79 on the operator terminal 3 and have an operator operating the operator terminal 3 determine whether the content written in the input field 79 is correct or incorrect. Alternatively, the correct / incorrect determination unit 16 may read the input content of the input field 79 into an AI and have the AI ​​determine whether the content written in the input field 79 is correct or incorrect. The method by which the correct / incorrect determination unit 16 acquires data for confirming the content written in the input field 79 is not limited.

[0055] If the correctness determination unit 16 determines that the content written in the input field 79 is correct, the authentication unit 17 authenticates the content written in the input field 79 and permits the content to be displayed on the communication contract management screen 53. This enables the setting content processing unit 12 to display the content written in the input field 79 on the communication contract management screen 53.

[0056] On the other hand, if the correctness determination unit 16 determines that the content written in the input field 79 is incorrect, the correctness determination unit 16 notifies the user that there is an error in the content written in the input field 79. In this case, the correctness determination unit 16 displays, for example, a registration content confirmation screen 57 shown in Fig. 8 on the terminal 2, and notifies the user on the registration content confirmation screen 57 that, for the item where the content written in the input field 79 is incorrect, the content written in the input field 79 does not match the determination result of the correctness determination unit 16. Fig. 8 is a diagram showing an example of the registration content confirmation screen 57 when newly registering contract details.

[0057] 8 shows an example of notification that the monthly fee entered by the user U in the input field 79 does not match the monthly fee information acquired by the correctness determination unit 16. Furthermore, in this embodiment, the correctness determination unit 16 displays a suggestion to correct the entry in the input field 79 that was determined to be incorrect on the registration content confirmation screen 57. For example, the correctness determination unit 16 displays on the registration content confirmation screen 57 a message that the monthly fee is incorrect and a monthly fee that is presumed to be correct. Furthermore, the correctness determination unit 16 displays on the registration content confirmation screen 57 a change button 87 that allows the user U to accept the corrections suggested by the correctness determination unit 16 and change the entry in the input field 79 to the suggested content, and a no change button 88 that allows the user U to reject the corrections suggested by the correctness determination unit 16 and not make any changes.

[0058] When the user U operates the change button 87, the correctness determination unit 16 corrects the content written in the input field 79 in accordance with the proposed content, and determines that the corrected content written in the input field 79 is correct. In response to this determination, the authentication unit 17 authenticates the content written in the input field 79 and permits the content to be displayed on the communications contract management screen 53. As a result, the setting content processing unit 12 displays the content written in the input field 79 on the communications contract management screen 53.

[0059] On the other hand, when the user U operates the "Do Not Change" button 88, the correctness determination unit 16 does not correct the content written in the input field 79, and determines that the uncorrected content written in the input field 79 is correct. In response to this determination, the authentication unit 17 authenticates the content written in the input field 79 and permits the content to be displayed on the communications contract management screen 53. As a result, the setting content processing unit 12 displays the content written in the input field 79 on the communications contract management screen 53.

[0060] As shown in FIG. 4, the setting content processing unit 12 highlights the contract content of a contract on the terminal 2 when the duration of the contract satisfies a predetermined condition or when the cost of the contract satisfies a predetermined condition. In this embodiment, the setting content processing unit 12 highlights the contract content of a communications contract when the duration of the contract is five years or more. Furthermore, the setting content processing unit 12 highlights the contract content of a communications contract when the monthly cost is 6,000 yen or more. In this embodiment, as shown on the communications contract management screen 53, the communications contracts of Company A and Company C satisfy the predetermined condition. Therefore, these contracts are highlighted on the communications contract management screen 53. The specific manner of highlighting is not limited, and for example, an "!" mark is added to the left end of the item column 97.

[0061] The above is an explanation of communication contract management, but the display of contracts other than communication contracts on the contract management screen and new registration are processed in the same way as the processing for communication contract management. Therefore, detailed explanations of the contract management screen for contracts other than communication contracts and new registration, etc. will be omitted.

[0062] As shown in Fig. 6, new registration of other content can also be performed on the other content management screen 55. Specifically, when an other content management button 75 is operated on the home screen 52 shown in Fig. 3, the setting content processing unit 12 displays the other content management screen 55 shown in Fig. 6 on the terminal 2. When a new registration button 78 is operated on the other content management screen 55, the setting content processing unit 12 displays a new registration screen 59 shown in Fig. 9 on the terminal 2.

[0063] 9 is a diagram showing an example of a screen 59 for newly registering other content. An input field 89 is displayed on the new registration screen 59. The setting content processing unit 12 displays on the terminal 2 the new registration screen 59 for other content, which is a guide display for the user U to set content related to his / her life (other content). The specific configuration of this guide display is not limited, but as in the present embodiment, the input field 89 is an arbitrary input field by the user U.

[0064] By operating the terminal 2, the user U can enter any items such as items (events), times, and notes in the input field 89. In this way, the setting content processing unit 12 is configured to allow the user U to set content other than the contract in stages. Note that when newly registering other content, the sorting unit 15 may be configured to sort the data accepted by the document accepting unit 14 and input the sorted results into the input field 89.

[0065] The confirm button 90 on the new registration screen 59 is operated by the user U who has completed inputting information on the new registration screen 59 for other content. When this button is operated, the registered content is confirmed. After the confirm button 90 is operated, the registered content is reflected on the other content management screen 55 shown in FIG.

[0066] The above is an example of the configuration for new registration of contract contents and other contents by the setting content processing unit 12. Next, an example of the configuration of the contract evaluation unit 18 will be described.

[0067] The contract evaluation unit 18 evaluates the contract contents. As an example, the processing of the contract evaluation unit 18 regarding a communication contract among contracts will be described. On the communication contract management screen 53 shown in FIG. 4, a contract diagnosis button 77 is displayed for each contract content (for each item column 97). When the contract diagnosis button 77 is operated by the user U, the contract evaluation unit 18 performs contract evaluation for the contract content for which the contract diagnosis button 77 was operated (the contract content displayed in the item column 97 corresponding to the contract diagnosis button 77). As an example, an example of evaluating a communication contract with telecommunications company A will be described. The specific content of the contract evaluation is not particularly limited, but in this embodiment, an evaluation is made as to whether the contract content is commensurate with the annual income and assets.

[0068] When the contract diagnosis button 77 is operated, the contract evaluation unit 18 refers to at least one of the income information and asset information about the user U, and the cost information (monthly fee) to be paid by the user U under the specified contract details. Next, the contract evaluation unit 18 sets a budget B based on at least one of the income information and asset information. The budget B is set according to the contract details.

[0069] When evaluating a communication contract, for example, the annual budget B for the specified contract is set to 3% of the user U's annual income + 0.1% of their assets divided by the number of communication contracts. That is, in the case of a communication contract, the annual budget B is set as (annual income × 0.03 + assets × 0.001) ÷ number of communication contracts. Note that the budget B may be set based on income information alone, or on asset information alone. Furthermore, the above-described formula for setting the budget B is merely an example, and other formulas may be used. Alternatively, the contract evaluation unit 18 may provide the AI ​​with communication cost-related data available on the Internet or the integrated management device 10 as training data, and have the AI ​​set the budget B based on the training data.

[0070] The contract evaluation unit 18 compares the budget B with the cost E (annual cost obtained by multiplying the monthly cost by 12) obtained from the cost information for the specified contract details, and displays the comparison result on the terminal 2. The contract evaluation unit 18 awards a reward to the user U when the cost E is equal to or less than the budget B (E≦B). In this embodiment, the reward is a predetermined number of points (e.g., 100 points). Figure 10 shows an example of a reward awarding screen 60. The reward awarded by the contract evaluation unit 18 is added by the member information processing unit 11 to the points linked to the user ID. Note that the reward is not limited to points, but may be a privilege to receive a predetermined service or other rewards, and the specific configuration is not limited.

[0071] On the other hand, when the cost E exceeds the budget B (E>B), the contract evaluation unit 18 displays on the terminal 2 a proposal for a cheaper contract among items (communication contracts) with the same contract content items. The contract evaluation unit 18 is configured to be connectable to, for example, a pre-prepared database, the Internet 5, or AI, and can load one or more communication plans from each of multiple communication companies. From among these communication plans, the contract evaluation unit 18 proposes a communication plan that is cheaper than the specified contract content (current communication contract).

[0072] As an example of this proposal, the contract evaluation unit 18 determines whether or not there is a wired data communication contract as another communication contract among the communication contracts. In this embodiment, the user U has a communication contract for an optical wired line with company C, as shown on the communication contract management screen 53 in FIG. 4. In this case, the contract evaluation unit 18 determines that there is a wired data communication contract as another communication contract, and displays on the terminal 2 a proposal for a communication contract with a relatively small communication data capacity upper limit and relatively low costs. In this case, the contract evaluation unit 18 presents, for example, a plan that is cheaper than the current communication contract with company A, as shown in FIG. 11. In this case, the contract evaluation unit 18 presents a plan that places more importance on low price than on the communication data capacity upper limit.

[0073] 11 is a diagram showing an example of the contract plan proposal screen 61. At this time, the contract plan proposal screen 61 may be provided with buttons for indicating the intention of the user U, such as a details button 91, a communication plan list button 92, a store reservation button 93, and a do not review button 94.

[0074] When the Details button 91 is operated, the contract evaluation unit 18 displays on the terminal 2 a screen showing more detailed information about the proposed communication plan (such as the telecommunications company and contract terms). This screen may be, for example, a screen of a preset internet link destination such as an affiliate site. When the Communication Plan List button 92 is operated, the contract evaluation unit 18 displays on the terminal 2 a screen presenting multiple communication plans (such as data communication limits and monthly fees) in addition to the proposed communication plan. This screen may be, for example, a screen of a preset internet link destination such as an affiliate site. When the Store Visit Reservation button 93 is operated, the contract evaluation unit 18 displays on the terminal 2 a store visit reservation screen for the user U to make a store visit reservation to a physical store that can accept contract changes. This store visit reservation screen includes, for example, a field for inputting the store the user U wishes to visit and a field for inputting the desired store visit date and time. When the Do Not Review button 94 is operated, the contract evaluation unit 18 displays, for example, the home screen 52 shown in FIG. 3 on the terminal 2.

[0075] On the other hand, if user U does not have a wired line contract, the contract evaluation unit 18 determines that there is no other wired data communication contract and displays on terminal 2 a communication plan with a relatively large communication data capacity upper limit, a relatively high cost, and a lower price than the current communication contract. In this case, the contract evaluation unit 18 presents a plan that is cheaper than the current communication contract with Company A, as shown in the contract plan proposal screen 62 of FIG. 12. FIG. 12 is a diagram showing an example of the contract plan proposal screen 62. In this case, the contract evaluation unit 18 presents a plan that has the highest possible communication data capacity upper limit and is also inexpensive. In FIG. 12, detailed explanations of components common to the screen shown in FIG. 11 are omitted. Furthermore, if the specified communication contract is for a wired line, the contract evaluation unit 18 presents a wired communication plan that is cheaper than the current wired line.

[0076] The above is a schematic configuration of the total management system 1 including the total management device 10. Next, an example of the operation of the total management system 1 will be described.

[0077] [An example of the operation flow of the comprehensive management system] 13 to 16 are flowcharts showing an example of processing in the total control device 10. In the following description, reference will be made to FIGS. 1 to 16 as appropriate. In this embodiment, a total control method is implemented by operating the total control device 10. Therefore, the description of the total control method in this embodiment will be replaced by the following description of the operations.

[0078] (New member registration) Fig. 13 is a flowchart showing an example of the flow of new member registration. When user U operates terminal 2, member registration screen 51 shown in Fig. 3 is displayed on terminal 2 (step S11). Member information processing unit 11 accepts basic personal information of user U, such as name, address, telephone number, email address, and date of birth, and additional personal information (asset information), such as annual income and owned assets, input by user U on member registration screen 51 (step S12).

[0079] Next, the member information processing unit 11 determines whether the user has operated the agree button 95 to agree to the member registration or the disagree button 96 (step S13). If the disagree button 96 has been operated (NO in step S13), the member information processing unit 11 ends the member registration process and displays another screen, such as the homepage screen of the search site, on the terminal 2 (step S14).

[0080] On the other hand, when the consent button 95 is operated (YES in step S13), it is determined whether all personal information has been entered (step S15). If there is personal information that has not been entered (NO in step S15), the member information processing unit 11 accepts personal information again (step S12). Note that the member information processing unit 11 may treat additional personal information (annual income and owned assets) as optional input content, and may determine that the input of personal information is complete even if it is not entered at the time of new registration.

[0081] When member information processing unit 11 confirms that all personal information has been entered (YES in step S15), member information processing unit 11 registers (stores) the entered personal information (step S16), and issues a user ID and password linked to this personal information to user terminal 2 (step S17). Note that the password may be configured to be set by user U on member registration screen 51.

[0082] (Display contract details and register new contract details) 14 and 15 are flowcharts for explaining an example of processing when newly registering contract details. As shown in Fig. 14, when one of the contract management buttons 71 to 74 on the home screen 52 is operated (YES in step S21), the setting content processing unit 12 displays a contract management screen corresponding to the selected button on the user terminal 2 (step S22). In this embodiment, a case where the communications contract management screen 53 shown in Fig. 4 is displayed as a result of the operation of the communications contract management button 71 is mainly described as an example.

[0083] When the new registration button 78 on the communication contract management screen 53 is operated (YES in step S23), the setting content processing unit 12 displays the new communication contract registration screen 56 (FIG. 7) on the user terminal 2 (step S24). The setting content processing unit 12 accepts input from the user terminal 2 into the input field 79 on the new registration screen 56 (step S25).

[0084] At this time, when the material read button 85 is operated (YES in step S26), the material receiving unit 14 receives the data specification from the user U and reads the specified data (step S27). The data received by the material receiving unit 14 is sorted by the sorting unit 15 (step S28). In step S28, the sorting unit 15 inputs the contents of items in the received data that match the items written in the input fields 79 into the corresponding locations in the input fields 79.

[0085] Furthermore, the setting content processing unit 12 determines whether or not the Enter button 86 has been operated on the new registration screen 56 (step S29). If the Enter button 86 has not been operated (NO in step S29), the setting content processing unit 12 repeats the processes of steps S25 to S28. On the other hand, if the Enter button 86 has been operated (YES in step S29), the setting content processing unit 12 determines whether or not all of the input fields 79 on the new registration screen 56 have been filled in, except for at least the memo field (optional input field) (step S30). If no input has been made in all of the input fields 79 except for the memo field (NO in step S30), the setting content processing unit 12 repeats the processes of steps S25 to S29.

[0086] On the other hand, if input has been made in all of the input fields 79 except for the memo field (YES in step S30), the correct / incorrect determination unit 16 determines whether the contents of the input fields 79 set based on the operation of the user U are correct (step S31). If the correct / incorrect determination unit 16 determines that the contents written in the input fields 79 are correct (YES in step S31), the authentication unit 17 authenticates the contents written in the input fields 79 and allows the contents to be displayed on the communication contract management screen 53 (FIG. 4) (step S32).

[0087] On the other hand, if the correctness determination unit 16 determines that the content written in the input field 79 is incorrect (NO in step S31), the correctness determination unit 16 displays the registration content confirmation screen 57 (FIG. 8) (step S33). The registration content confirmation screen 57 displays a message that the content written in the input field 79 is incorrect and a suggestion to correct the content that is presumed to be correct.

[0088] When the user U operates the change button 87 on the registration content confirmation screen 57 (YES in step S34), the correctness determination unit 16 corrects the content written in the input field 79 in accordance with the proposed content (step S35), and then the authentication process of step S32 is performed. On the other hand, when the user U operates the do not change button 88 (NO in step S34), the authentication process of step S32 is performed using the content written in the input field 79 entered by the user U.

[0089] (Contract Evaluation) 16 is a flowchart for explaining an example of contract evaluation processing. When the contract diagnosis button 77 is operated for a predetermined item field 97 (contract details) on a contract management screen, for example, the communication contract management screen 53 (FIG. 5) (YES in step S41), the contract evaluation unit 18 refers to at least one of the income information and asset information about the user U and the fee information (monthly fee) to be paid by the user U in the specified item field 97 (contract details) (step S42).

[0090] Next, the contract evaluation unit 18 sets a budget B based on at least one of the income information and the asset information (step S43).

[0091] The contract evaluation unit 18 compares the budget B with the cost E obtained from the cost information (step S44). If the cost E is equal to or less than the budget B, the contract evaluation unit 18 awards a reward to the user U, as shown in FIG. 10 (step S45).

[0092] On the other hand, if the cost E exceeds the budget B (NO in step S44), the contract evaluation unit 18 searches for a cheaper contract plan among the items of the same contract content (here, a communication contract) (step S46), and displays the contract plan obtained as a result of the search on the terminal 2 (step S47). The screen displayed at this time is, for example, a proposal screen as shown in Fig. 11 or 12, and if there is a wired line contract, the proposal screen 61 shown in Fig. 11 is displayed, and if there is no wired line contract, the proposal screen 62 shown in Fig. 12 is displayed.

[0093] Next, when the Details button 91 is operated on the proposal screens 61, 62 (Details in step S48), the contract evaluation unit 18 displays on the terminal 2 a screen showing more detailed information about the proposed communication plan (step S49). On the other hand, when the Plan List button 92 is operated (Plan List in step S48), the contract evaluation unit 18 displays on the terminal 2 a screen presenting multiple communication plans (step S50). On the other hand, when the Store Visit Reservation button 93 is operated (Store Visit Reservation in step S48), the contract evaluation unit 18 displays on the terminal 2 a store visit reservation screen for the user U to make a store visit reservation to visit a physical store that can accept contract changes (step S51). On the other hand, when the Do Not Review button 94 is operated (Do Not Review in step S48), the contract evaluation unit 18 displays the home screen 52 on the terminal 2 (step S52).

[0094] [effect] As described above, according to this embodiment, the comprehensive management device 10 can centrally manage the content related to the life of the user U. This reduces the user U's need to open different internet sites or management software for each of the multiple pieces of content, and allows the user U to centrally manage various contracts and events.

[0095] Furthermore, according to this embodiment, at least one of predetermined selection tabs and an optional input field for the user is displayed on the contract management screens 53 and 54 and the other content management screen 55. This configuration makes it easy for the user U to input information when registering the contract content and other content other than the contract.

[0096] Furthermore, according to this embodiment, when it is determined that there is an error in the setting contents made by the user U, the correct / incorrect determination unit 16 notifies the terminal 2 of the determination result. Therefore, when there is an error in the registered contents, the user U can notice this error, and can register the contents more accurately.

[0097] Furthermore, according to this embodiment, when the correctness determination unit 16 determines that there is an error in the contract content input by the user U, it displays a suggestion to correct the content on the terminal 2. This configuration reduces the effort required for the user U to find the error in the input content, and the user U can more smoothly correct the input content.

[0098] Furthermore, according to this embodiment, when new contract details are registered, the setting content processing unit 12 is configured to display on the terminal 2 a setting screen (new registration screen 56, etc.) for the user U to set the contract details, and also displays inquiry guides (management screens 53, 54, etc.) for inquiring about the contract details on the terminal 2. According to this configuration, when new contract details are registered, inquiry guides such as internet site links 83, 84 are displayed on the terminal 2, so that the user U can easily obtain information that needs to be referred to when new registration is performed.

[0099] In particular, by displaying at least one of an internet site link 83 of the contracting party for a contract such as a communications contract and an internet site link 84 containing information about the contract contents on the new registration screen 56, the user U can smoothly obtain the information necessary to newly register the contract contents in the comprehensive management device 10.

[0100] Furthermore, according to this embodiment, when the user U newly registers the contract details, the sorting unit 15 can sort the details that the user U has read into the material receiving unit 14. This configuration can reduce the effort required for the user U to manually input the registration details when newly registering the contract details.

[0101] Furthermore, according to this embodiment, the contract evaluation unit 18 sets a budget B based on at least one of income information and asset information, compares the budget B with the expense E corresponding to the budget B, and displays the comparison result on the terminal 2. With this configuration, the contract evaluation unit 18 can determine whether the contract contents are within the means of the user U.

[0102] Furthermore, according to this embodiment, the contract evaluation unit 18 provides a reward to the user U when the cost E is equal to or less than the budget B. This configuration makes it possible to provide the user U with an incentive for trying to reduce the cost E related to the contract.

[0103] Furthermore, according to this embodiment, when the cost E exceeds the budget B, the contract evaluation unit 18 displays on the terminal 2 a proposal for a cheaper contract among the items of the same contract content. This configuration allows the user U to recognize a contract plan that is cheaper for the user U.

[0104] Furthermore, according to this embodiment, when evaluating a wireless data communication contract, if there is a wired data communication contract as another communication contract, the contract evaluation unit 18 displays on the terminal 2 a proposed communication contract with a relatively small communication data capacity upper limit and a relatively small cost E compared to the communication plan being evaluated. Furthermore, if there is no wired data communication contract as another communication contract, the contract evaluation unit 18 displays on the terminal 2 a proposed communication contract with a relatively large communication data capacity upper limit and a relatively large cost E compared to the proposed plan when there is a wired communication line contract, and that is cheaper than the current communication contract being evaluated. With this configuration, the contract evaluation unit 18 can propose different contract plans depending on whether unlimited data communication is possible using the wired line contract or not. As a result, a proposal can be made to reduce the cost E of the communication contract without impairing the convenience of the user U.

[0105] Furthermore, according to this embodiment, the setting content processing unit 12 highlights the contract content of the contract on the terminal 2 when the number of years of the contract meets a predetermined condition or when the cost of the contract meets a predetermined condition. With this configuration, the setting content processing unit 12 can inform the user U of contract content that is thought to have not been reviewed for a long time. Furthermore, the setting content processing unit 12 can inform the user U of contract content that will have a high saving effect when costs are reviewed. This allows the comprehensive management device 10 to encourage the user U to enter into a more efficient contract.

[0106] [program] An example of the program in this embodiment is a program that causes a computer to execute steps S11 to S17, S21 to S35, and S41 to S52 shown in Figures 13 to 16. By installing and executing this program on a computer, the total management device 10 and the total management method can be realized. In this case, the processor of the computer functions as a member information processing unit 11, a setting content processing unit 12, a material receiving unit 14, a sorting unit 15, a correct / incorrect determining unit 16, an authentication unit 17, and a contract evaluation unit 18, and performs processing.

[0107] The program in this embodiment may be executed by a computer system constructed by a plurality of computers, in which case, for example, each computer may function as one of the member information processing unit 11, the setting content processing unit 12, the document receiving unit 14, the sorting unit 15, the correctness determining unit 16, the authentication unit 17, and the contract evaluation unit 18.

[0108] An example of a computer that implements the total control device 10 (total control method) by executing the program of this embodiment will now be described with reference to Fig. 17. Fig. 17 is a block diagram showing an example of a computer that implements the total control device 10.

[0109] 17, a computer 110 includes a CPU (Central Processing Unit) 111, a main memory 112, a storage device 113, an input interface 114, a display controller 115, a data reader / writer 116, and a communication interface 117. These components are connected to each other via a bus 121 so as to be able to communicate data with each other.

[0110] Furthermore, the computer 110 may include a GPU (Graphics Processing Unit) or an FPGA (Field-Programmable Gate Array) in addition to or instead of the CPU 111. In this aspect, the GPU or FPGA can execute the programs in the embodiments.

[0111] The CPU 111 loads a program in the embodiment, which is composed of a group of codes and stored in the storage device 113, into the main memory 112 and executes each code in a predetermined order to perform various calculations. The main memory 112 is typically a volatile storage device such as a DRAM (Dynamic Random Access Memory).

[0112] The program in the embodiment may be provided in a state stored in computer-readable recording medium 120. The program in the embodiment may be distributed over the Internet connected via communication interface 117.

[0113] Specific examples of the storage device 113 include a hard disk drive and a semiconductor storage device such as a flash memory. The input interface 114 mediates data transmission between the CPU 111 and input devices 118 such as a keyboard and a mouse. The display controller 115 is connected to a display device 119 and controls the display on the display device 119.

[0114] Data reader / writer 116 mediates data transmission between CPU 111 and recording medium 120, reads programs from recording medium 120, and writes processing results from computer 110 to recording medium 120. Communication interface 117 mediates data transmission between CPU 111 and other computers.

[0115] Specific examples of the recording medium 120 include general-purpose semiconductor storage devices such as CF (Compact Flash (registered trademark)) and SD (Secure Digital), magnetic recording media such as flexible disks, or optical recording media such as CD-ROMs (Compact Disk Read Only Memory).

[0116] The total control device 10 in this embodiment can be realized not by a computer with a program installed, but by hardware corresponding to each part, such as an electronic circuit. Furthermore, the total control device 10 may be partially realized by a program and the remaining part by hardware. In the embodiment, the computer is not limited to the computer shown in FIG. 17.

[0117] [Variations] The above describes an embodiment of the present invention. However, the present invention is not limited to the above embodiment. Various modifications of the present invention are possible within the scope of the claims. Below, configurations that differ from the above embodiment will be mainly described, and similar configurations will be denoted by similar reference numerals in the drawings and detailed description will be omitted.

[0118] In the above embodiment, the user U issues various commands to the computer by operating buttons, but this is not necessarily the case. For example, instead of operating buttons, commands similar to those issued by operating other screen displays or by voice input may be issued to the computer.

[0119] Furthermore, in the above-described embodiment, an example configuration has been described in which registration of additional personal information such as annual income and assets is accepted when user U registers as a member, but this need not be the case. For example, additional personal information such as annual income and assets may not be accepted when user U registers as a member, and the contract evaluation unit 18 may display a screen on terminal 2 for registering additional personal information such as user U's annual income and assets after the contract diagnosis button 77 is operated. In this case, the additional personal information such as annual income and assets may be discarded once the contract diagnosis is complete, and a message to that effect may be displayed on terminal 2. With such a configuration, user U can reduce concerns about his or her personal information being misused, and can input additional personal information into terminal 2 with greater peace of mind.

[0120] In the above embodiment, the correctness determination unit 16 determines whether the content of the input field 79 is correct when the contract content is newly registered. However, the present invention is not limited to this configuration. For example, the correctness determination unit 16 may determine whether the content of the input field 79 is correct after the new registration of the contract content is confirmed and the registered content is displayed on the contract management screen 53, 54, etc. [Industrial Applicability]

[0121] The present invention can be applied as a total management device, a total management system, and a program. [Explanation of symbols]

[0122] 2. Terminal 10. General control device 12 Setting content processing section 14. Document Reception Department 15 Sorting Department 16 Correctness judgment section 17 Authentication Section 18 Contract Evaluation Department 80 Optional fields 81,82 Selection tabs 83 Internet Site Links B. Budget E. Costs U User

Claims

1. A comprehensive management device that manages each user ID of a user, a setting content processing unit that receives content related to the user's life other than the usage contract of the comprehensive management device based on settings of the user; The setting content processing unit is configured to display a guide screen on a specified terminal for the user to set content related to their life within the comprehensive management device, and is configured to display the content identified based on the setting on the terminal.

2. The total management device according to claim 1 , wherein the guide screen includes at least one of predetermined selection tabs and an optional input field for the user.

3. a correctness determination unit that determines whether the content set by the user is correct; an authentication unit that authenticates the content when the authenticity determination unit determines that the content is authentic, The total management device according to claim 1 , wherein the correctness determining unit notifies the terminal of the incorrectness when determining that the content is incorrect.

4. The total management device according to claim 3 , wherein the correctness determining unit displays on the terminal a suggestion to correct the content determined to be incorrect.

5. the setting content processing unit receives contract content of a predetermined contract other than the service contract from among the content related to life, The comprehensive control device according to claim 1, wherein the setting content processing unit is configured to display on the terminal a setting screen for the user to set the contract content in the comprehensive control device, and is configured to display on the terminal an inquiry guide for inquiring about the contract content.

6. The comprehensive management device of claim 5, wherein the setting content processing unit is configured to display a display on the terminal for the user to select at least one of a link to the internet site of the contracting party with whom the user has concluded the contract, and a link to an internet site containing information regarding the contract content of the contract.

7. a material receiving unit that receives materials regarding the contract contents; a sorting unit that sorts the materials received by the material receiving unit; The integrated management device according to claim 5 , further comprising:

8. Further comprising a contract evaluation unit; the contract evaluation unit refers to at least one of income information and asset information about the user and information about expenses to be paid by the user, which is specified in the contract content; 6. The comprehensive management device according to claim 5, wherein the contract evaluation unit sets a budget based on at least one of the income information and the asset information, compares the budget with the expenses obtained from the expense information, and displays the comparison results on the terminal.

9. 9. The total management device according to claim 8, wherein the contract evaluation unit awards a reward to the user when the cost is equal to or less than the budget.

10. 9. The comprehensive management device according to claim 8, wherein the contract evaluation unit displays on the terminal a proposal for a cheaper contract among items having the same contract contents when the cost exceeds the budget.

11. The comprehensive management device described in claim 10, wherein the contract evaluation unit, when the contract is a communications contract, determines whether there is a wired data communications contract as another communications contract, and if the determination determines that there is a wired data communications contract, displays on the terminal a proposal for a communications contract with a relatively small communications data capacity upper limit and relatively low costs, and if the determination determines that there is no wired data communications contract, displays on the terminal a proposal for a communications contract with a relatively large communications data capacity upper limit, relatively high costs, and that is cheaper than the current communications contract.

12. The comprehensive management device of claim 5, wherein the setting content processing unit causes the terminal to highlight the contract content for the contract when the number of years of the contract meets a predetermined condition or when the cost of the contract meets a predetermined condition.

13. A comprehensive management method for managing each user ID of a user, a setting content processing step of accepting content related to the user's life other than the usage contract for the comprehensive management method based on the user's settings; A comprehensive management method in which the setting content processing step is configured to display a guide screen on a specified terminal for the user to set content related to their life, and is configured to display the content identified based on the setting on the terminal.

14. A program that manages each user ID of a user, On the computer, executing a setting content processing step of accepting content related to the user's life other than the program usage contract based on the user's settings; The setting content processing step is configured to display on a specified terminal a guide screen for the user to set content related to the life within the program, and is configured to display on the terminal the content identified based on the setting.

Images