Assessment display system, assessment display method, and program

Abstract

To improve the convenience of using information related to assessments of individuals receiving support. [Solution] An assessment display system comprising a display control unit that controls the display of information relating to the assessment of a person to be supported, wherein the display control unit displays a first screen for receiving the results of an assessment of the person to be supported, which is composed of a plurality of survey items, and a second screen for displaying the changes in the survey results received via the first screen in an identifiable manner in chronological order, with each of the plurality of survey items associated with it.

Description

Technical Field

[0001] The present invention relates to an assessment display system, an assessment display method, and a program.

Background Art

[0002] In recent years, in regional support services, systems for quickly sharing information among organizations have been used. In regional support, for example, it is necessary to respond based on various target persons and situations such as child support, maternal and child health care, DV (Domestic Violence) response, sexual violence response, delinquency and crime response, developmental disorder response, elderly welfare, disabled welfare, livelihood protection, treatment and support for mental disorders, etc. In such support, an investigation of the person who is the support target is carried out regularly or at a predetermined timing.

[0003] The content of the investigation varies depending on the situation and the target person, etc., and the investigation results can be an important indicator in determining the implementation timing of various supports. For example, in Patent Document 1, a welfare consultation support system is disclosed that manages the consultation content from welfare support counselors, creates a summary of the consultation content, and can be confirmed on a two-dimensional map-like confirmation screen.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] Surveys of individuals may be conducted multiple times depending on the circumstances. Therefore, managing the changes in survey results is crucial for providing appropriate support. For example, in situations where child abuse is suspected, surveys of individuals are conducted to confirm the situation. In such cases, if the degree and changes in abuse are properly managed and the situation can be easily grasped, it becomes possible to respond quickly to individuals, such as through temporary protection. Therefore, there is a need to improve the convenience of referencing survey results for assessments of individuals receiving support and confirming changes in those results.

[0006] In view of the above issues, the present invention aims to improve the convenience of using information related to assessments of individuals receiving support. [Means for solving the problem]

[0007] To solve the above problems, one embodiment of the present invention has the following configuration. That is, an assessment display system, It includes a display control unit that controls the display of information related to the assessment of the person receiving support, The display control unit, A first screen for receiving the results of an assessment of the person to be supported, which consists of multiple survey items, A second screen is provided to display the changes in the survey results received via the first screen in a chronological order and in a way that allows identification of each of the multiple survey items, Display it.

[0008] Another embodiment of the present invention has the following configuration: namely, an assessment display method, It has a display control process that controls the display of information related to the assessment of the person being supported, In the display control step, A first screen for receiving the results of an assessment of the person to be supported, which consists of multiple survey items, A second screen is provided to display the changes in the survey results received via the first screen in a chronological order and in a way that allows identification of each of the multiple survey items, This will be displayed.

[0009] Another embodiment of the present invention has the following configuration: namely, a program, Computers, A display control unit that controls the display of information related to the assessment of the person receiving support. Let it run as follows: The display control unit, A first screen for receiving the results of an assessment of the person to be supported, which consists of multiple survey items, A second screen is provided to display the changes in the survey results received via the first screen in a chronological order and in a way that allows identification of each of the multiple survey items, Display it. [Effects of the Invention]

[0010] According to the present invention, it is possible to improve the convenience of using information related to assessments of individuals receiving support. [Brief explanation of the drawing]

[0011] [Figure 1] Block diagram showing an example configuration of a business support system according to the first embodiment of the present invention. [Figure 2] Functional block diagram showing a server terminal according to the first embodiment of the present invention. [Figure 3] Functional block diagram showing a user terminal according to the first embodiment of the present invention. [Figure 4] This diagram shows an example of the configuration of a UI screen according to the first embodiment of the present invention. [Figure 5] This diagram shows an example of the configuration of a UI screen according to the first embodiment of the present invention. [Figure 6] This diagram shows an example of the configuration of a UI screen according to the first embodiment of the present invention. [Figure 7]Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 8] Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 9] Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 10] Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 11] Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 12] Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 13] Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 14] Example diagram showing a configuration example of a UI screen according to the first embodiment of the present invention [Figure 15] Flowchart showing the process according to the first embodiment of the present invention

Mode for Carrying Out the Invention

[0012] Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings and the like. Note that the embodiments described below are one embodiment for explaining the present invention and are not intended to limit the interpretation of the present invention, and not all the configurations described in each embodiment are essential configurations for solving the problems of the present invention. Also, in each drawing, the same reference numerals are assigned to the same components to indicate the correspondence. Note that in order to avoid unnecessary redundancy and facilitate the understanding of those skilled in the art, part of the description may be omitted or simplified. For example, detailed descriptions of well-known matters or duplicate descriptions of substantially the same configurations may be omitted.

[0013] <First Embodiment> [System Configuration] Figure 1 is a schematic diagram showing an example configuration of a business support system (information processing system) according to the first embodiment of the present invention. The business support system is, for example, a system whose main function is to support communication and decision-making with users, and may enable the input, viewing, and sharing of records inside and outside child guidance centers, and may perform chat communication among staff, registration and sharing of various information related to children, and simulations of past temporary protection trends, etc. Here, a child guidance center is given as an example of an organization to which this system can be applied, but it is not limited to this. This system may be applied to or configured to link with systems of organizations such as municipal offices, maternal and child health centers, schools, kindergartens, nurseries, medical institutions, police, prosecutors, fire departments, child welfare agencies, and NPOs (Non-Profit Organizations). The business support system 1 also operates as an assessment display system that provides functions according to the assessment display method described later. The business support system 1 is composed of a server device 100, multiple user terminals 200, and a linkage system 300. Each device constituting the business support system 1 is configured to be able to communicate via a network NW.

[0014] The server device 100 is a device for providing various functions provided by the business support system 1 to user terminals 200. The server device 100 provides applications for supporting business efficiency to each user terminal 200 and manages information registered through each user terminal 200. Note that some or all of the functions described later may be provided on the user terminal 200 side or on the linked system 300 side, which can be linked via a network NW. The server device 100 may be configured on-premises using a general-purpose computer such as a workstation or personal computer, or it may be logically implemented through cloud computing. In this embodiment, for the sake of explanation, one server device 100 is shown as an example, but it is not limited to this; there may be multiple devices, and there may be servers with different roles, such as an authentication server and a database server.

[0015] The user terminal 200 is an operating terminal used by users such as staff of the child guidance center. The user terminal 200 may consist of information processing devices such as a personal computer, tablet, smartphone, or POS terminal. The user terminal 200 provides users with the functions of Web services provided by the server device 100 and applications installed and running on the user terminal 200. In the example in Figure 1, two user terminals 200a and 200b are shown, but many more user terminals may be used. The configurations of multiple user terminals 200 may be different or the same. Also, the available functions may differ depending on the role and authority of the user using the user terminal 200. For convenience, here they will be described collectively as user terminal 200. When it is necessary to explain each user terminal separately, a subscript (a, b, ...) will be added.

[0016] The collaborative system 300 is an external system that functions in conjunction with the server device 100 via a network NW. The collaborative system 300 may be configured, for example, as a child consultation record system, primarily providing functions such as recording child consultations and issuing administrative documents. The child consultation record system may perform functions such as issuing child numbers and reception numbers related to children, issuing medical examination tickets and temporary protection decision notices, managing family information and fees linked to administrative information, and managing the progress of procedures. The configuration of the collaborative system 300 is not particularly limited, and it may be configured to provide various functions related to business support, for example. Although only one collaborative system 300 is shown, it is not limited to this configuration and may be composed of one or more devices depending on the functions and services.

[0017] A network (NW) consists of the Internet, intranet, wireless LAN (Local Area Network), WAN (Wide Area Network), etc. The communication standards and wired / wireless connections related to the network (NW) are not particularly limited, and a network (NW) may be composed of a combination of multiple communication standards.

[0018] Figure 2 is a block diagram showing an example of the functional configuration of the server device 100 according to this embodiment. The server device 100 is composed of a control unit 110, a communication unit 120, and a storage unit 130. Each part is configured to communicate with each other via an internal bus or the like.

[0019] The control unit 110 is responsible for controlling the operation of the server device 100. The control unit 110 is composed of, for example, a CPU (Central Processing Unit) and a GPU (Graphics Processing Unit), and provides various functions by reading and executing various programs and data stored in the storage unit 130. The control unit 110 functions as a data management unit 111, a display control unit 112, an event management unit 113, an assessment management unit 114, and a communication control unit 115.

[0020] The data management unit 111 works in conjunction with the storage unit 130 to manage various types of data and provides, registers, updates, etc., data as requested. The display control unit 112 controls the display of the UI (User Interface) screen shown on the user terminal 200 based on user operations performed via the user terminal 200. An example of the UI screen configuration will be described later.

[0021] The Event Management Department 113 manages event patterns consisting of multiple events, including investigations, when providing support to individuals. These events may include various support-related events such as investigation reporting meetings, inter-organizational liaison meetings, support response meetings, protection implementation, and emergency responses. Event patterns may include events within and between organizations that facilitate information sharing and support implementation. Furthermore, event patterns may be predetermined or added or deleted depending on investigation results and the individual's situation. An example of an event pattern in a child abuse case might consist of receiving a report, investigating related organizations, holding an emergency acceptance meeting, investigating parents, conducting safety assessments, and holding support policy meetings.

[0022] The Assessment Management Unit 114 processes the content and results of the surveys of the person being supported. For example, the Assessment Management Unit 114 selects the survey items for each survey based on previous survey results, etc. The Assessment Management Unit 114 also works with the Display Control Unit 112 to send various notifications to the user based on the entered survey results and their changes. The Communication Control Unit 115 controls communication with external devices (for example, user terminals 200 and linked systems 300) and sends and receives data.

[0023] The communication unit 120 is a communication interface for communicating with external devices via a network NW. The communication unit 120 may be configured to support multiple communication standards depending on the configuration of the network NW.

[0024] The memory unit 130 is a storage device for storing programs, data, etc., for executing various control processes and functions within the control unit 110. The memory unit 130 is composed of volatile / non-volatile storage devices such as RAM (Random Access Memory), ROM (Read Only Memory), HDD (Hard Disk Drive), and flash memory. The memory unit 130 includes a database (hereinafter referred to as DB) for managing data corresponding to the functions described later.

[0025] Basic Information DB131 manages basic information about individuals, including those receiving support and their related parties. Survey Items DB132 manages multiple survey items that indicate the content of the survey conducted on the individuals receiving support. Event DB133 manages event information and event patterns composed of multiple events. Survey Results DB134 manages the survey results entered for each survey item. Each DB is configured to be linked and referential to each other so that it can be displayed on the UI screen described later. The information managed in each DB is used, for example, as information displayed on the UI screen described later. Note that the DB configuration is just an example, and multiple DBs as shown in Figure 2 may be combined into one, or one DB may be divided into multiple DBs.

[0026] Figure 3 is a block diagram showing an example of the functional configuration of the user terminal 200 according to this embodiment. The user terminal 200 is composed of a control unit 210, a storage unit 220, a communication unit 230, an operation unit 240, a display unit 250, and an external IF (Interface) 260.

[0027] The control unit 210 is responsible for controlling the operation of the user terminal 200. The control unit 210 is composed of, for example, a CPU (Central Processing Unit) and a GPU (Graphics Processing Unit), and provides various functions by reading and executing various programs and data stored in the memory unit 220.

[0028] The memory unit 220 is a storage device for storing programs, data, and other information necessary for executing various control processes and functions of the control unit 210. The memory unit 220 is composed of volatile / non-volatile storage devices such as RAM (Random Access Memory), ROM (Read Only Memory), HDD (Hard Disk Drive), and flash memory.

[0029] The communication unit 230 is a communication interface for communicating with external devices via a network NW. The communication unit 230 may be configured to support multiple communication standards depending on the configuration of the network NW.

[0030] The operation unit 240 is an interface for receiving operations from the user of the user terminal 200. The operation unit 240 may consist of a mouse, keyboard, etc. The display unit 250 is an interface for displaying various screens and consists of a display, etc. A touch panel display that integrates the operation unit 240 and the display unit 250 may be used. The external IF 260 is an interface for connecting to various devices and may be a connection interface to, for example, an imaging unit (not shown) for taking images or sensors for acquiring predetermined information.

[0031] [UI screen example] An example of the configuration of a UI screen according to this embodiment will be described. Each UI screen described in this embodiment is displayed on, for example, the display unit 250 of the user terminal 200 and operated by the user. In this embodiment, each UI screen is displayed through cooperation between the user terminal 200 and the server device 100, and is switched as appropriate based on the user's operation. Although this description focuses on the functions according to this embodiment, each UI screen may be equipped with many more functions.

[0032] First, the user accesses the server device 100 via the user terminal 200 and performs operations related to using the business support service according to this embodiment. Examples include logging in to the business support service and accessing the top screen (not shown) of the business support service.

[0033] Figure 4 shows an example of the configuration of UI screen 400 for displaying and editing the basic information of a person receiving support. For example, by selecting the desired person receiving support from the TOP screen (not shown) and instructing the user to view the basic information, UI screen 400 will be displayed. Header 401 shows the personal ID, case number, latest response date, last update date, and name. The personal ID is identification information to uniquely identify a person. The case number is a number to uniquely identify the support case for that person. Even for a single person, multiple support sessions may occur over time. To account for such cases, a case number is assigned and managed as the number of support sessions for a single person. The latest response date indicates the most recent date and time when some kind of action was taken for that person. The last update date indicates the most recent update date of the person's basic information. In this example, the person receiving support is "Taro Agawa," and his basic information is already registered.

[0034] Tab 402 is used to switch the display of UI screen 400. Note that the types of tabs provided on UI screen 400 are not limited to those shown in Figure 4, and may be added depending on other functions or screen configurations. In Figure 4, the "Basic Information" tab is specified, and area 403 for displaying basic information is shown. Basic information of the person receiving support may include name, name remarks, gender, relationship, relationship from the child's perspective, guardian information, nationality, residence status, date of birth, age, food allergies, disability certificate acceptance, identification number, benefit status, telephone number, address (current address), address (registered domicile), family tree, etc. Note that these items are just examples and may be increased or decreased. In addition, there may be items that are required to be entered and items that are optional.

[0035] Transfer information 404 indicates information regarding the transfer of support between multiple organizations. For example, it may indicate the source of the transfer or the destination of the transfer. Alternatively, it may include historical information on past transfers. Affiliation information 405 indicates information about the school to which the person receiving support belongs if the person receiving support is a student. Affiliation information 405 may include the school name, grade level, homeroom teacher's name, and enrollment information. Affiliation information 406 indicates information about the company to which the person receiving support belongs if the person receiving support is employed. Affiliation information 407 indicates information about related organizations that collaborate when providing support to the person receiving support. Affiliation information 407 may include affiliation, job title, qualifications, willingness to cooperate with investigations, and willingness to be contacted from the beginning. In addition, the system may be configured to allow for the setting of classification information (tags, etc.) for the person receiving support.

[0036] Figure 5 shows an example configuration of a UI screen 400 for displaying and recording safety assessments. In Figure 5, the "Safety Assessment & Recording" tab is selected from the tabs 402 of the UI screen 400, and an area 410 for displaying information related to safety assessments is displayed.

[0037] The timeline button 411 toggles the display of timeline 412. Timeline 412 displays past events and date information in chronological order, starting from the present (in this example, "R6 / 09 / 15"). In addition to events, timeline 412 also shows registered related documents. For example, it shows that the event "Aid Policy Meeting" was held on "R6 / 09 / 04". In this example, timeline 412 is arranged vertically in the UI screen 400, following its chronological order, but this is not the only option; it could also be arranged horizontally.

[0038] In UI screen 400, the horizontal axis shows the already registered report information. In this example, "Physical Abuse A" and "Intellectual Disability Consultation A" are registered as report information, and areas 413 and 414 corresponding to these are displayed. For example, in area 413, it is indicated that the response to "Physical Abuse A" is "Under Protection." A button (shown as "Show Details" in the diagram) is also provided to display more detailed information.

[0039] When the Safety Assessment Transition button 415 is pressed, the user transitions to a UI screen that displays the status of the Safety Assessment transition, as described later, using Figures 13 and 14. When the Survey Completion button 416 is pressed, the input status (not shown) for multiple survey items is displayed. The Restore button 417 is used to revert information that has been changed by editing, etc., back to its original state.

[0040] If the notification information shown on UI screen 400 in Figure 5 is selected and the acceptance button 418 is pressed, a UI screen for registering, updating, etc., information related to the notification will be displayed.

[0041] Figure 6 shows an example configuration of UI screen 500, which displays a list of information registered in association with "Physical Abuse A" shown in Figure 5. By selecting area 413 on UI screen 400 in Figure 5 and pressing the reception button 418, UI screen 500 is displayed. UI screen 500 includes a report summary 501, response start date and time 502, protection information 503, edit button 504, delete button 505, chief complaint information 506, and list 507.

[0042] Report Summary 501 shows a summary of the report, and in this example, "Physical Abuse A" is displayed. Response Start Date and Time 502 shows the date and time when the response to the report began. Protection Information 503 indicates whether or not protection was provided. The Edit Button 504 is a button for editing information related to the report. The Delete Button 505 is a button for deleting specified items from the items shown in List 507. Chief Complaint 506 shows the chief complaint related to the report. If there is a lot of information in the chief complaint, only a portion may be displayed in Chief Complaint 506.

[0043] List 507 may include one or more events corresponding to the report. These events can be categorized into three types: investigation, safety assessment, and meeting. These events have predefined default values ​​set as event patterns, which users may change as they see fit. If the investigation button 508 is pressed, an investigation event is added. If the safety assessment button 509 is pressed, a safety assessment event is added. If the meeting button 510 is pressed, a meeting event is added.

[0044] Each item shown in list 507 is associated with an icon 511, a checkbox 512, an event button 513, a name 514, an update date and time 515, an edit button 516, and a delete button 517. The icon 511 indicates whether the content for the corresponding item has been entered or not. The checkbox 512 is used to specify items to be deleted in bulk using the delete button 505. The event button 513 indicates the classification of the event, and in this example, it indicates one of "Survey," "Safety Assessment," or "Meeting." When the event button 513 is pressed, a screen is displayed to view the content of the currently registered event. The name 514 indicates the name (summary) of the corresponding event. The update date and time 515 indicates the update date and time of the information for that event. When the edit button 516 is pressed, the screen transitions to a screen for editing information about that event. When the delete button 517 is pressed, the item for that event is deleted.

[0045] Figure 7 shows an example configuration of UI screen 600 for viewing already registered safety assessments. UI screen 600 is displayed, for example, when the event button 513 corresponding to "Safety Assessment" is pressed in the list 507 of UI screen 500 shown in Figure 6. UI screen 600 displays items such as bibliographic information 601, basic information 602, and checklist 603. Bibliographic information 601 includes type, date and time of entry, person in charge, and person who entered the information. Basic information 602 includes status, source of report, primary abuser, secondary abuser, primary caregiver, secondary caregiver, and chief complaint. In this example, the content of items that have been entered in each piece of information is displayed, and items that have not been entered are left blank. Checklist 603 displays information on items entered as survey results.

[0046] Figures 8 and 9 show examples of UI screen configurations for inputting various information related to safety assessment. For example, on UI screen 500, pressing the safety assessment button 509 adds a new safety assessment item, and pressing the corresponding edit button 516 may display UI screen 700 shown in Figure 8 or UI screen 800 shown in Figure 9.

[0047] The UI screen 700 shown in Figure 8 illustrates an example of a screen configuration for inputting basic information related to safety assessment. Basic information includes date and time of entry 701, person who entered the information 702, status 703, source of notification 704, and information on the abuser (primary / subordinate) 705, 706. The status may be selectable from options such as "new," "re-submitted," and "re-notified." Information on the abuser may include name, gender, age, and relationship to the child.

[0048] The UI screen 800 shown in Figure 9 displays checklist 801, which is part of the information related to the safety assessment. The content of checklist 801 is not particularly limited, but it includes items related to physical abuse. For example, in the check item "1. Intracranial injury / intracranial hemorrhage," "Suspected (before investigation)," "Suspected (after investigation)," and "Applicable" are selectable via buttons 802, 803, and 804, respectively. The types of check items and selectable content are not limited to these, and more options may be provided. Depending on the content of the check items, it may be difficult for the investigator to make a judgment, or there may be inconsistencies in the judgment. Anticipating such situations, information regarding the judgment criteria for each check item may be displayed. In addition, the check items may be configured to change based on the content set in the basic information such as the status shown in the UI screen 700 in Figure 8.

[0049] Furthermore, the example UI screen 800 shown in Figure 9 illustrates 12 check items, which are displayed side-by-side, but this is not the only way to do so. For example, check items could be organized into levels such as major categories, medium categories, and minor categories. For instance, if a check item falls under a major category, the user could be prompted to investigate the check items in the medium category of that item.

[0050] Figure 10 shows an example of the configuration of the UI screen 710 for registering a new safety assessment by citation when a safety assessment has been registered in the past. A list of past safety assessments that can be cited 711 and a button 712 for selecting the type of citation are displayed. The types of citation that can be selected are "Multiple Responses (Continued)" and "Re-notification". The types of citation are not particularly limited, and other options may be provided. The clear button 713 is used to clear the selected type of citation. The other configurations shown at the bottom of Figure 10 are the same as the configuration of Figure 8. Figure 11 shows the state after selecting the previous safety assessment and citing it using "Multiple Responses (Continued)".

[0051] Depending on whether or not a citation is made and the type of citation, the types and number of check items shown in Figure 9 may be changed. For example, a situation where a citation is possible corresponds to when information on past safety assessments of the same person receiving support is recorded. Therefore, the number of check items to be investigated may be increased or decreased based on the information from past safety assessments.

[0052] Figure 12 shows an example configuration of UI screen 900 displaying a checklist 901 related to safety assessments when registering a safety assessment. UI screen 900 may be configured as part of UI screen 800 shown in Figure 9. The items in checklist 901 are not particularly limited, but may include items related to the surrounding environment in addition to the person being supported. For example, eight examples of check items related to caregivers are shown. More specifically, in the check item "1. The caregiver hints at violence, uses excessive discipline, corporal punishment, or forces the child to sit in a kneeling position," "Not applicable," "Suspected (after investigation)," and "Applicable" are selectable via buttons 902, 903, and 904. The types of check items and selectable content are not limited to these, and more options may be provided.

[0053] Furthermore, while Figure 12 shows each check item in the same row, this is not the only way to do so. For example, the check items could be organized into levels such as major, medium, and minor categories. The selectable settings could also differ depending on the check item. For example, a certain check item could be set to three levels depending on urgency or likelihood, or it could be configured to allow setting five or more levels.

[0054] Figures 13 and 14 show an example configuration of UI screen 1000 for displaying the changes in the safety assessment. UI screen 1000 is displayed when the safety assessment change button 415 on UI screen 400 shown in Figure 5 is pressed. Legend 1001 shows the status for each survey item. In this example, the changes are shown by five levels of icon changes. From most urgent to least urgent, the levels are "Applicable," "Suspected (after survey)," "Suspected (before survey)," "Not Applicable," and "No Input." Note that the status changes are not limited to five levels and may be classified in more detail. Also, the changes for "No Input" and "Input" may be handled separately.

[0055] Deadline 1002 indicates the deadline for conducting the survey. Checklist 1003 shows one or more survey items. The survey items shown in Checklist 1003 correspond to the checklist items shown in Figure 9.

[0056] In this example, the horizontal axis of UI screen 1000 represents the passage of time, from left to right. It shows the evolution of safety assessments. This example shows the evolution of two safety assessments. This example visually shows the evolution of safety assessment 1004 at "R5 / 11 / 08 13:16" and safety assessment 1005 at "R6 / 09 / 15 19:22". In addition, as shown for safety assessment 1004, information about related events is indicated by icon 1006. In this example, icon 1006 indicates that the corresponding safety assessment 1004 was executed in light of the implementation of an "emergency acceptance meeting". In other words, it clearly shows the relationship between safety assessments and events ("meetings," etc.).

[0057] The changes in 1007 are shown based on Legend 1001. The changes in each check item are not limited to displaying the color and shape of the icon based on Legend 1001. For example, it is desirable to display survey results of higher urgency in a way that attracts the user's attention more effectively. In this case, text or other elements may be included in addition to the icon. In particular, if the level of urgency changes rapidly, such as when multiple levels of change occur after exceeding a predetermined threshold, notifications other than icons may be used to indicate a higher level of urgency.

[0058] Furthermore, when showing the progression of three or more safety assessments, if the urgency level gradually increases, a warning such as "caution required" may be displayed. In addition, regarding the progression of survey results, change patterns that should be noted can be defined for each check item. If these change patterns are matched, some kind of notification may be issued. For example, in the progression of multiple safety assessments, if the urgency level decreases once and then suddenly increases, it may be treated as a more urgent situation. Also, if the "no input" state is observed a certain number of times consecutively, some kind of notification may be issued, for example, instructing the user to be sure to check in the next survey.

[0059] Furthermore, if a predetermined change pattern occurs or a predetermined value appears during the evolution of safety assessment, notifications may be issued in association with the event. For example, notifications may be issued to encourage the holding of a predetermined event (such as a meeting), or to provide support or specify a deadline.

[0060] The survey items shown in Figures 13 and 14 are separated by their importance. However, this is not the only way to do so; for example, they could be separated and displayed according to the event's deadline. In the UI screen 1000 shown in Figure 14, deadline 1008 has more time than deadline 1002 in Figure 13. In other words, the survey items in the UI screen 1000 shown in Figure 14 represent survey items with different deadlines than the survey items in the UI screen 1000 shown in Figure 13.

[0061] Furthermore, when registering or updating information, the UI screens described above may be configured to allow for the input of additional information. For example, in UI screen 900 of Figure 12, there may be fields for notes, comments, and memos where the researcher can input observations from the research, points to note regarding other companies, and information to be shared. For example, the user may be able to input information on items that should be paid particular attention to in the next research (e.g., points to be investigated and confirmed in detail). If such input is made, the system may be configured to manage the input information in association with the next research event, so that the information can be highlighted at the time of the next research event, in order to provide a reminder for the next research event.

[0062] Similarly, in the UI screens showing the safety assessment transitions in Figures 13 and 14, there may be fields for notes, comments, and memos where users can input any observations they make while reviewing the transitions. If such input is made, it may be possible to configure the system to notify other users so that they can refer to the information sooner, anticipating that the situation may require more immediate assistance.

[0063] [Processing flow] Figure 15 is a flowchart of the display control process for the UI screen according to this embodiment. This process flow is realized, for example, by the control unit 110 of the server device 100 reading and executing programs and various data stored in the storage unit 130. The UI screen is displayed on the display unit 250 of the user terminal 200, and user operations are accepted via the UI screen and instructed to the server device 100. For the sake of simplicity, the server device 100 is described as the processing entity here. As mentioned above, depending on the system configuration, some or all of each operation may be performed on the user terminal 200 side, in which case the entity responsible for each processing step in this flowchart may also change.

[0064] Before this processing flow is initiated, at least the basic information of the person to be supported must be registered and configured to be accessible on the server device 100. Furthermore, the server device 100 must be in a state where various information can be accessed. As mentioned above, it must be possible to register, edit, delete, and access various types of information on each UI screen.

[0065] In step S1501, the server device 100 displays basic information on the UI screen 400 as shown in Figure 4, based on user instructions. As described above, the UI screen 400 can display basic information corresponding to the person to be supported by specifying that person.

[0066] In step S1502, the server device 100 displays information regarding safety assessment on a UI screen 400 as shown in Figure 5, based on user instructions.

[0067] In step S1503, the server device 100 determines whether an instruction to receive individual report information has been made. Specifically, it determines whether report information (for example, "physical abuse A") has been specified on the UI screen 400 shown in Figure 5 and whether the reception button 418 has been pressed. If an instruction to receive information has been made (step S1503: YES), the server device 100 proceeds to step S1504. On the other hand, if an instruction to receive information has not been made (step S1503: NO), the server device 100 proceeds to step S1514.

[0068] In step S1504, the server device 100 displays a UI screen 500 containing information registered in association with individual reports (e.g., "Physical Abuse A") as shown in Figure 6, based on user instructions.

[0069] In step S1505, the server device 100 determines whether or not it has received an instruction to view information related to safety assessment. This instruction is given, for example, by pressing the event button 513 corresponding to "Safety Assessment" in the list 507 of the UI screen 500 shown in Figure 6. If the instruction to view is received (step S1505: YES), the server device 100 proceeds to step S1506. On the other hand, if the instruction to view is not received (step S1505: NO), the server device 100 proceeds to step S1507.

[0070] In step S1506, the server device 100 displays a UI screen 600 for referencing registered safety assessments, as shown in Figure 7, based on user instructions. Subsequently, based on user operation, the server device 100 returns to step S1502.

[0071] In step S1507, the server device 100 determines whether it has received an instruction to register new information regarding safety assessment. This instruction may be executed, for example, by pressing the safety assessment button 509 on the UI screen 500 shown in Figure 6 to add a new safety assessment item, and then pressing the corresponding edit button 516. If the registration instruction is received (step S1507: YES), the server device 100 proceeds to step S1508. On the other hand, if the registration instruction is not received (step S1507: NO), the server device 100 proceeds to step S1512.

[0072] In step S1508, the server device 100 determines whether or not there is a record of past safety assessments that can be cited. These past safety assessments may include, for example, information about the same person receiving support, or information about different people receiving support who are in the same environment, such as siblings. If there is a record of past safety assessments that can be cited (step S1508: YES), the server device 100 proceeds to step S1509. On the other hand, if there is no record of past safety assessments that can be cited (step S1508: NO), the server device 100 proceeds to step S1510.

[0073] In step S1509, the server device 100 displays a UI screen 700 that includes an area where past registrations can be referenced, as shown in Figure 10. After that, the server device 100 proceeds to step S1511.

[0074] In step S1510, the server device 100 displays a UI screen 700 for registering a safety assessment, as shown in Figure 8. After that, the server device 100 proceeds to step S1511.

[0075] In step S1511, the server device 100 registers the safety assessment information received via the UI screen 700. Subsequently, based on user input, the server device 100 returns to step S1502.

[0076] In step S1512, the server device 100 displays a UI screen for editing already registered safety assessment information. The editing UI screen may have a similar configuration to the registration screen shown in Figure 8, and will display previously set values, with each value being editable.

[0077] In step S1513, the server device 100 updates the safety assessment information received via the UI screen. Subsequently, based on user input, the server device 100 returns to step S1502.

[0078] In step S1514, the server device 100 determines whether or not it has received an instruction to display the changes in safety assessment. This instruction is given, for example, by pressing the safety assessment change button 415 on the UI screen 400 shown in Figure 5. If the instruction to display the changes has been received (step S1514: YES), the server device 100 proceeds to step S1515. On the other hand, if the instruction to display the changes has not been received (step S1514: NO), the server device 100 returns to step S1502.

[0079] In step S1515, the server device 100 displays a UI screen 1000 showing the transition of the safety assessment as shown in Figure 13, based on user instructions. Subsequently, based on user operation, the server device 100 returns to step S1502.

[0080] The processing flow and screen transitions shown in Figure 15 focus only on the functions according to this embodiment. Therefore, further screen transitions may occur depending on the various functions provided by the server device 100. Also, if the user instructs to end the use of various functions, this processing flow may be terminated.

[0081] In summary, this embodiment makes it possible to improve the convenience of using information related to assessments of individuals receiving support.

[0082] <Other Embodiments> The above embodiment was described using an example of use in a child abuse case, but it is not limited to this. As mentioned above, the present invention can be applied to various settings where support is provided while conducting investigations, such as child support other than child abuse, maternal and child health, domestic violence response, sexual violence response, delinquency and crime response, developmental disability support, elderly welfare, disability welfare, public assistance, and treatment and support for mental disorders. The UI screen configuration, investigation items, and method of displaying the transition of investigation results may be adjusted according to these settings.

[0083] Furthermore, in the present invention, the functions of one or more embodiments described above can also be realized by supplying a program or application to a system or device using a network or storage medium, and one or more processors in the computer of that system or device reading and executing the program.

[0084] Alternatively, it may be implemented by a circuit that performs one or more functions (for example, an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array)).

[0085] Although various embodiments have been described above with reference to the drawings, it goes without saying that this disclosure is not limited to these examples. It will be clear to those skilled in the art that various modifications, alterations, substitutions, additions, deletions, and equivalents can occur within the scope of the claims, and these will naturally fall within the technical scope of this disclosure. Furthermore, the components of the various embodiments described above can be combined arbitrarily without departing from the spirit of the invention.

[0086] Furthermore, in this specification, expressions such as "first" and "second" are used merely for convenience to distinguish them from other elements. Therefore, they are not intended to be interpreted as limiting the scope to specific components. Accordingly, it goes without saying that if there are more components, these expressions may be reinterpreted as appropriate depending on the configuration to which they apply.

[0087] Thus, the present invention is not limited to the embodiments described above. It is also intended and within the scope of protection to be provided for the combination of each configuration of the embodiments, as well as for modifications and applications by those skilled in the art based on the description in the specification and well-known technology.

[0088] As described above, the following matters are disclosed in this specification:

[0089] (Technology 1) It includes a display control unit (e.g., 100, 112) that controls the display of information related to the assessment of the person receiving support, The display control unit, A first screen (for example, 500, 800, 900) for receiving the results of the assessment of the person to be supported, which consists of multiple survey items, A second screen (for example, 1000) is used to display the changes in the survey results received via the first screen in a chronological order, with each of the multiple survey items associated with it, in a way that allows for easy identification. An assessment display system (e.g., 1) that displays the following. This configuration makes it possible to improve the convenience of using information related to assessments of individuals receiving support, for example.

[0090] (Technology 2) The assessment display system described in Technology 1, wherein the multiple survey items included in the first screen change in accordance with the changes in past survey results. This configuration makes it possible, for example, to change the items to be investigated based on the results of past surveys.

[0091] (Technology 3) It further includes a management unit (e.g., 113) that manages multiple events occurring in chronological order. The second screen is an assessment display system according to Technology 1 or Technology 2, in which information relating to the assessment (e.g., 1004, 1007) and information relating to events (e.g., 1006) are displayed in correspondence in chronological order. This structure makes it possible to clearly show, for example, events such as meetings related to support and assessments based on survey results in chronological order.

[0092] (Technology 4) The second screen is an assessment display system described in any of the technologies 1 to 3, which displays the changes in survey results by switching colors or shapes according to the urgency. This configuration, for example, can improve the visibility of changes in survey results. It also makes it easier to identify items of higher urgency.

[0093] (Technology 5) The survey results for each of the aforementioned multiple survey items are configured to be selectable from multiple stages according to the urgency (for example, 802-804, 902-904), An assessment display system according to any one of the technologies 1 to 4, further comprising a notification unit (e.g., 112, 115) that notifies of a high level of urgency if a change of a predetermined stage or higher occurs in any of the above-mentioned survey items during the progression of survey results. This configuration makes it possible to easily understand the status of changes in survey results that require more urgency, for example.

[0094] (Technology 6) The notification unit, in the course of the changes in the survey results, provides a notification corresponding to a predetermined change pattern when a change corresponding to a predetermined change pattern occurs in any of the multiple survey items, as described in Technical Reference 5. This configuration makes it possible, for example, to send notifications about the urgency level based on change patterns corresponding to the survey items. Therefore, it becomes possible to adjust the timing at which users should be informed for each survey item.

[0095] (Technology 7) The notification unit, in the course of the survey results, provides a notification regarding any of the multiple survey items that remain unentered for a predetermined number of consecutive times, as described in Technology 5 or Technology 6 of the assessment display system. This configuration makes it possible to prevent oversights in the investigation. It also allows for the identification of situations where the investigation is difficult.

[0096] (Technology 8) It has a display control process that controls the display of information related to the assessment of the person being supported, In the display control step, A first screen (for example, 500, 800, 900) for receiving the results of the assessment of the person to be supported, which consists of multiple survey items, A second screen (for example, 1000) is used to display the changes in the survey results received via the first screen in a chronological order, with each of the multiple survey items associated with it, in a way that allows for easy identification. The assessment display method, which shows the following. This configuration makes it possible to improve the convenience of using information related to assessments of individuals receiving support, for example.

[0097] (Technology 9) Computers (for example, 100, 200), A display control unit (e.g., 112) that controls the display of information related to the assessment of the person receiving support, Let it run as follows: The display control unit, A first screen (for example, 500, 800, 900) for receiving the results of the assessment of the person to be supported, which consists of multiple survey items, A second screen (for example, 1000) is used to display the changes in the survey results received via the first screen in a chronological order, with each of the multiple survey items associated with it, in a way that allows for easy identification. A program that displays [something]. This configuration makes it possible to improve the convenience of using information related to assessments of individuals receiving support, for example. [Industrial applicability]

[0098] The present invention is useful, for example, as an apparatus, system, or method for referring to changes in survey results as information related to the assessment of support recipients in organizations or institutions that provide community support services targeting various individuals. [Explanation of symbols]

[0099] 1…Business support system (assessment display system) 100…Server device 110... Control Unit 111...Data Management Department 112...Display Control Unit 113…Event Management Department 114…Assessment Processing Department 115...Communication Control Unit 120... Communications Department 130...Storage section 131…Basic information DB 132... Survey Item Database 133...Event DB 134…Survey Results Database 200... User terminals 210... Control Unit 220...Storage section 230... Communications Department 240...Operation unit 250...Display section 260...External IF 300... Integration System NW...Network

Claims

1. It includes a display control unit that controls the display of information related to the assessment of the person receiving support, The display control unit, A first screen for receiving survey results related to the assessment of the person to be supported, which consists of multiple survey items, A second screen is provided to display the changes in the survey results received via the first screen in a chronological order and in a way that allows identification of each of the multiple survey items, An assessment display system that shows [information].

2. The assessment display system according to claim 1, wherein the plurality of survey items included in the first screen change in accordance with the changes in past survey results.

3. It further includes a management unit that manages multiple events occurring in chronological order. The assessment display system according to claim 1, wherein the second screen displays information relating to the assessment and information relating to events associated with the assessment in a chronological order.

4. The assessment display system according to claim 1, wherein the second screen displays the changes in the survey results by switching colors or shapes according to the urgency.

5. The survey results for each of the aforementioned survey items are configured to allow selection from multiple stages according to their urgency. The assessment display system according to claim 1, further comprising a notification unit that notifies of a high level of urgency if a change of a predetermined level or higher occurs in any of the above-mentioned multiple survey items during the progression of the survey results.

6. The assessment display system according to claim 5, wherein the notification unit provides a notification corresponding to a predetermined change pattern when a change corresponding to a predetermined change pattern occurs in any of the multiple survey items during the progression of the survey results.

7. The assessment display system according to claim 5, wherein the notification unit, in the progression of the survey results, provides a notification regarding any of the multiple survey items that remain unentered for a predetermined number of consecutive times.

8. It has a display control process that controls the display of information related to the assessment of the person being supported, In the display control step, A first screen for receiving survey results related to the assessment of the person to be supported, which consists of multiple survey items, A second screen is provided to display the changes in the survey results received via the first screen in a chronological order and in a way that allows identification of each of the multiple survey items, The assessment display method, which shows the following.

9. Computers, A display control unit that controls the display of information related to the assessment of the person receiving support. Let it run as follows: The display control unit, A first screen for receiving survey results related to the assessment of the person to be supported, which consists of multiple survey items, A second screen is provided to display the changes in the survey results received via the first screen in a chronological order and in a way that allows identification of each of the multiple survey items, A program that displays [something].

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