system

JP2026103470APending Publication Date: 2026-06-24SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-12
Publication Date
2026-06-24

AI Technical Summary

Benefits of technology

【0005】 本発明は、着信を検知する通信手段を備え、通話相手の音声を認識し解析する音声認識手段を通じて、発言内容や声質を分析することにより詐欺のリスクを評価する評価手段を提供する。さらに、この評価に基づき、リスクが低い場合には安全に通話を転送する転送手段を用いて本人との接続を行い、リスクが高い場合には警告を発し、通話内容を自動的に記録する記録手段を用いることで、ユーザが安全に電話を利用できる環境を提供するものである。これに加えて、通話相手に対して要件を尋ねる質問応答手段や、詐欺特有のパターンをデータベースと照合するデータ照合手段を備えることで、さらなる安心と安全を実現する。

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Abstract

Provide a system. 【Solution means】 An information exchange means for detecting an incoming call, A voice analysis means for recognizing and analyzing the voice of the call partner, A determination means for evaluating a risk based on the analysis result, A moving means for transferring a call when it is determined that the risk is low, A storage means for issuing a warning and recording the call content when it is determined that the risk is high, A notification means for warning the user of the possibility of fraud detected by the voice analysis means, A management means for managing call history and making the risk assessment record viewable at a later date, A system including.
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Claims

1. A means of exchanging information to detect incoming calls, A voice analysis means that recognizes and analyzes the voice of the person on the other end of the call, A determination means for evaluating risk based on analysis results, A means of transport to which calls are forwarded if the risk is deemed low, A means of recording and saving call content, which issues a warning if it is deemed high-risk, A notification system that warns users of potential fraud detected by voice analysis, A management system that manages call history and allows for the later review of risk assessment records, A system that includes this.

2. The system according to claim 1, further comprising a question-and-answer means for asking the other party about their business and providing real-time alerts to the user.

3. The system according to claim 1, wherein the voice analysis means includes a data merging means for matching fraud-specific patterns with a data recording device, and the fraud detection results are combined with a user notification function.