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Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-12-13
- Publication Date
- 2026-06-25
AI Technical Summary
【0005】 本発明は、データ収集手段、前処理手段、解析手段、スキル評価手段、フィードバック生成手段、トレーニングプラン作成手段、情報通知手段を含むシステムを提供する。これにより、販売員の業務データをリアルタイムで収集し、生成AIモデルにより解析·評価し、標準化されたフィードバックを提供することが可能となる。また、個々の販売員に応じた具体的なトレーニングプランを自動生成し、端末を通じて通知することで、効率的かつ効果的な人材育成を実現する。
Smart Images
Figure 2026104451000001_ABST
Abstract
Claims
1. A data acquisition method for collecting various information about the activities of sales staff, A preprocessing means that performs a process to format the collected data into an analyzable format, An analytical method for evaluating the work performance of sales staff based on formatted data, A capability evaluation method that assesses each skill of a salesperson and assigns a numerical score to it, A feedback generation method that creates information for improvement for sales staff based on the analysis results, A means of creating a training program to develop a specific training plan for improving the skills of sales staff, A means of communicating information to sales staff to notify them of evaluation results and feedback, A visual display means for remotely supporting sales activities using a portable viewing device, A system including an interface for providing salespeople with real-time performance data and suggestion information.
2. The system according to claim 1, comprising a generative AI model for collecting and evaluating salesperson work data.
3. The system according to claim 1, wherein the information transmission means has a function of notifying sales staff of feedback and training programs through a portable viewing device.