Ordering system

Abstract

This system provides an ordering system that allows cooks to easily understand the details of the cooking tasks they are responsible for, even when cooking is divided among different staff in a restaurant. [Solution] An ordering system 1 comprising a plurality of cooking instruction devices 100, including at least a first cooking instruction device 100a and a second cooking instruction device 100b, wherein each cooking instruction device is provided with cooking method output means 54, 60, and 74 that output cooking methods for ordered products, and control means 13 that causes the output modes of the cooking method output means of the first cooking instruction device and the cooking method output means of the second cooking instruction device to be different for the same product in the same order.

Description

Technical Field

[0001] The present invention relates to an ordering system.

Background Art

[0002] Conventionally, an ordering system in a restaurant or the like includes an input device (such as a ticket vending machine, a POS terminal, a mobile terminal, etc., hereinafter referred to as an "order input device") that receives an order for a product from a customer, and a cooking instruction device (kitchen monitor) that uses the order data received by the order input device to instruct the cooking and serving of the product. And the product for which cooking is completed is provided to the customer by a store clerk.

[0003] In this regard, Patent Document 1 discloses a technique of associating and storing the identification information and proficiency level of a cook, and displaying a cooking screen together with the difficulty level in the case of a cook with a proficiency level that satisfies the difficulty level of the ordered cooked item.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, in a restaurant, it is common to divide cooking work. However, the cooking recipe displayed on the kitchen display includes all information from the start of cooking to serving, and it was cumbersome for the divided workers to search for the relevant information.

[0006] Therefore, an object of the present invention is to provide an ordering system that can easily allow a cook to grasp the content of the cooking work to be performed even when cooking work is divided in a restaurant. [[ID=***]]

Means for Solving the Problems

[0007] Note: There seems to be a mistake in the original text where "特許第7153466号公報" should be translated as "Japanese Patent No. 71534**6**" instead of "Japanese Patent No. 7153466" in the provided English translation. I've corrected it in the translation above. Also, there is an undefined tag "***" in the translation which might be an error in the original text handling. If you can clarify the correct content for those parts, it would be better. To achieve the above objective, the ordering system according to the present invention is an ordering system comprising a plurality of cooking instruction devices, including at least a first cooking instruction device and a second cooking instruction device, wherein each cooking instruction device is provided with cooking method output means for outputting a cooking method for an ordered product, and control means for making the output modes of the cooking method output means of the first cooking instruction device and the cooking method output means of the second cooking instruction device different for the same product in the same order. [Brief explanation of the drawing]

[0008] [Figure 1] This figure shows an overview of the configuration of an ordering system according to an embodiment of the present invention. [Figure 2] This is a functional block diagram showing an example of the configuration of a POS terminal device that constitutes the ordering system according to this embodiment. [Figure 3] This is a functional block diagram showing an example of the configuration of a ticket vending machine that constitutes the ordering system according to this embodiment. [Figure 4] This is a functional block diagram showing an example of the configuration of a mobile terminal that constitutes the ordering system according to this embodiment. [Figure 5] This is a functional block diagram showing an example of the configuration of the kitchen monitor that constitutes the ordering system according to this embodiment. [Figure 6] This is a functional block diagram showing an example of the configuration of the food delivery monitor that constitutes the ordering system according to this embodiment. [Figure 7] This block diagram shows the software configuration of the management device that constitutes the order system according to this embodiment. [Figure 8] This figure shows an example of product information stored in the information storage unit in this embodiment. [Figure 9] This figure shows an example of information stored in the information storage unit in this embodiment, which includes (a) a cooking method data table, (b) an assignment type table, and (c) an image type table. [Figure 10]This is a processing flow diagram showing an example of order input processing performed by each order input device that constitutes the order system according to this embodiment. [Figure 11] This is a processing flow diagram showing an example of the operation of the kitchen monitor and serving monitor that constitute the ordering system according to this embodiment. [Figure 12] This figure shows a first example of a screen displayed on a cooking instruction device that constitutes the ordering system according to this embodiment. [Figure 13] This figure shows a second example of a screen displayed on a cooking instruction device that constitutes the ordering system according to this embodiment. [Figure 14] This figure shows a third example of a screen displayed on a cooking instruction device that constitutes the ordering system according to this embodiment. [Figure 15] This figure shows a fourth example of a screen displayed on a cooking instruction device that constitutes the ordering system according to this embodiment. [Modes for carrying out the invention]

[0009] ● System Configuration Embodiments of the present invention will be described in detail below with reference to the drawings. Figure 1 is a schematic diagram of an ordering system 1 according to one embodiment of the present invention. As shown in the figure, the ordering system 1 comprises a management device (also called a higher-level device or store controller) 10, an accounting device (hereinafter referred to as a "POS terminal device") 20, a ticket vending machine 30, a mobile terminal 40, a kitchen monitor 50, a kitchen printer 60, a serving monitor 70, an access point 80, and a router 81, and each device is connected to enable communication. The ordering system 1 is installed, for example, in a restaurant. In this ordering system 1, the POS terminal device 20, the ticket vending machine 30, and the mobile terminal 40 all constitute order input devices (input devices) for inputting product orders, and the kitchen monitor 50, kitchen printer 60, and serving monitor 70 are examples of cooking instruction devices 100 that display various information based on the ordered products. The ordering system 1 has a plurality of cooking instruction devices 100.

[0010] The management device 10, the POS terminal device 20, the ticket vending machine 30, the kitchen monitor 50, the kitchen printer 60, the food delivery monitor 70, and the access point 80 are connected to each other via the LAN 82. The form of the LAN connection may be wired or wireless. Also, the access point 80 is connected to the mobile terminal 40 via a wireless LAN. The router 81 controls (such as route selection control) the communication via the network 83 between the devices within the order system 1 (for example, the management device 10) and the devices outside the order system 1 (for example, the server of the head office).

[0011] ●POS terminal device 20 The POS terminal device 20 is a device that executes order processing and accounting (settlement) processing. FIG. 2 is a diagram showing an example of a functional block diagram of the POS terminal device 20. As shown in the figure, the POS terminal device 20 includes a CPU 21 that controls the operation of the POS terminal device 20, a hard disk 22 that stores customer purchase information and the like, a ROM 23 that stores programs executed by the CPU 21, a RAM 24 that stores various information, a display unit 25 that displays the names and prices of products and the like, a receipt printing unit 26, a drawer unit 27 that stores cash, gift tickets, etc., an operation unit 28 composed of various operation buttons for operating the POS terminal device 20, and a communication unit 29 that communicates with other devices according to a predetermined communication standard such as the LAN 82, various short-range wireless communications, or a dedicated line.

[0012] Each component is connected to each other via a bus. The RAM 24 stores a product file and the like acquired from the management device 10. Also, the POS terminal device 20 includes a settlement terminal 2A connected via the communication unit 29, and the settlement terminal 2A supports credit card settlement, electronic money settlement, code settlement, and further point settlement.

[0013] The POS terminal device 20 is used for pre-settlement (pre-checkout) to accept customers' orders and complete the accounting in advance, and at the same time, it is also used for post-settlement (post-checkout) to perform accounting after the goods ordered by the customers at the table using, for example, the mobile terminal 40 have been eaten or drunk. That is, the POS terminal device 20 is an order input device with a settlement function, but depending on the time and place, it can also be an order input device without a settlement function.

[0014] ● Ticket vending machine 30 The ticket vending machine 30 is installed for customers to purchase food tickets corresponding to goods (for example, cooked menus). FIG. 3 is a diagram showing an example of a functional block diagram of the ticket vending machine 30. As shown in the figure, the ticket vending machine 30 includes a CPU 31 that controls the operation of the ticket vending machine 30, a flash memory 32 that stores programs and the like executed by the CPU 31, a RAM 33 that stores various data such as the deposited amount, the current balance, and the product file, a touch panel 34 that displays a predetermined screen for purchasing food tickets and performs predetermined inputs by touching, an operation key unit 35 for inputs such as a change return lever and a call button, a ticket issuing unit 36 that prints the food tickets of the products selected by the touch panel 34 and discharges them to the label outlet, a banknote processing unit 37 that performs all processes related to banknotes such as banknote type determination and counting the number of banknotes for each currency type, a coin processing unit 38 that performs all processes related to coins such as coin type determination and counting the number of coins for each currency type, and a communication unit 39 that communicates with other devices according to a predetermined communication standard such as LAN 82, various short-range wireless communications, or a dedicated line.

[0015] Each component is connected to each other via a bus. That is, the ticket vending machine 30 is an order input device with a settlement function. In addition, the ticket vending machine 30 includes a settlement terminal 3A connected via the communication unit 39, and the settlement terminal 3A supports credit card settlement, electronic money settlement, code settlement, and further point settlement.

[0016] ● Mobile terminal 40 Figure 4 is a functional block diagram showing an example of the configuration of a mobile terminal 40. As shown in the figure, the mobile terminal 40 is configured by interconnecting a CPU 41, a ROM 42, a RAM 43, a touch panel (display and operation unit) 44, a communication unit 45, and an operation button unit (operation unit) 46 via a bus. In this embodiment, two main types of mobile terminals 40 are used in the store. One is a store terminal provided as part of the store's equipment, such as a handheld terminal carried by staff to input orders, or a table terminal installed at each table for customers to input orders. The other is a mobile terminal owned by the customer (for example, a smartphone). Customers can install a dedicated application on their mobile terminal and place orders through that application, or they can scan a dedicated QR code (registered trademark) provided by the store to browse an ordering site and place orders through that site.

[0017] CPU41 executes various programs. ROM42 stores, for example, various programs executed by the CPU41 and image data (image format information) displayed on the touch panel44. RAM43 temporarily stores various files received from the management device 10 (for example, product files) and data generated by the CPU 41. The touch panel 44 is a display means for showing available products for order, and at the same time, it is a selection means (input means) for selecting an ordered product by touching (pressing) it. The communication unit 45 is a transmission and reception means that transmits and receives data with other devices (such as the management device 10 and the kitchen monitor 50) via the access point 80. The operation button section 46 consists of, for example, a power switch button and operation buttons, and accepts input from the store clerk who is operating the device. The operation button section 46, like the touch panel 44, may also constitute part of the selection means (input device). Generally, the mobile terminal 40 is an order entry device that does not have a payment function. However, a mobile terminal 40 equipped with a contactless terminal such as NFC or a credit card payment function becomes an order entry device that has a payment function.

[0018] ● Kitchen Monitor 50 The kitchen monitor 50 is mainly installed near the kitchen and receives order information for products (menu items) ordered by each order input device (POS terminal 20, ticket vending machine 30, mobile terminal 40) as cooking instructions. Based on the received information, it displays various information such as order information necessary for cooking. This kitchen monitor 50 is an example of an output means for outputting product information. Figure 5 is a schematic block diagram showing an example of the configuration of the kitchen monitor 50. As shown in the figure, the kitchen monitor 50 is configured by interconnecting a CPU 51, a ROM 52, a RAM 53, a touch panel (display and operation unit) 54, and a communication unit 55 via a bus.

[0019] CPU51 executes various programs. ROM 52 stores, for example, various programs executed by the CPU 51 and image data (image format information) displayed on the touch panel 54. RAM53 temporarily stores files received from the management device 10 (e.g., menu files, instruction files, etc.) and data received from order input devices such as the mobile terminal 40 (e.g., product information, etc.). The touch panel 54 is a display means that displays cooking instructions for ordered items, and is an example of a cooking method output means. The touch panel 54 is also an input means that allows users to input completion of cooking by touching the completed item. Furthermore, as described later, the touch panel 54 may also constitute a reception means that accepts operations to change the attributes of items to be output as order information using operators displayed on the screen. The communication unit 55 is used to send and receive data with other devices (such as order input devices for mobile terminals 40 and management devices 10).

[0020] Although the diagram shows two kitchen monitors 50, there is no particular limit to the number of monitors; an appropriate number may be installed depending on the size of the kitchen and the number of product attributes. Furthermore, kitchens are typically divided into areas according to the attributes of the products being prepared, with a kitchen monitor 50 installed in each area. The kitchen monitors 50 installed in each area primarily display information about products with attributes assigned to that area.

[0021] ● Kitchen Printer 60 The kitchen printer 60 is mainly installed in or near the kitchen and prints out serving slips, accounting slips, etc. This kitchen printer 60 is an example of a cooking method output device that outputs cooking instructions. The kitchen printer 60 is configured by interconnecting the CPU, ROM, RAM, printing unit, communication unit, display unit, and operation unit via a bus. The CPU executes various programs (e.g., printing programs). The ROM stores various programs executed by the CPU, and print format data printed by the printing unit. The RAM temporarily stores files received from the management device 10 (e.g., menu files). The communication unit sends and receives data with other devices. The display unit displays various screens. The operation unit receives input from the store clerk who is operating the device. Multiple kitchen printers 60 may be installed.

[0022] ●Serving monitor 70 The serving monitor 70 is mainly installed at or near the boundary between the kitchen and the customer seating area. It receives information about the products (menu items) ordered by each order input device (POS terminal 20, ticket vending machine 30, mobile terminal 40) and prepared according to cooking instructions, as serving instructions. Based on the received information, it displays various information such as product information necessary for serving. This serving monitor 70 is an example of an output means for outputting product information. Figure 6 is a schematic block diagram showing an example of the configuration of the meal delivery monitor 70. As shown in the figure, the meal delivery monitor 70 is configured by interconnecting a CPU 71, a ROM 72, a RAM 73, a touch panel (display and operation unit) 74, and a communication unit 75 via a bus.

[0023] CPU71 executes various programs. ROM 72 stores, for example, various programs executed by the CPU 71 and image data (image format information) displayed on the touch panel 74. RAM73 temporarily stores files received from, for example, the management device 10 (such as menu files or instruction files). The touch panel 74 is a display means that displays instructions for serving completed dishes, and is an example of a cooking method output means. The touch panel 74 is also an input means that allows users to input completion of serving by touching the completed dish. The communication unit 75 is used for sending and receiving data with other devices (such as order input devices like the mobile terminal 40 and management devices 10).

[0024] Furthermore, the kitchen monitor 50 and the serving monitor 70 may be configured to switch roles between each other using a switch button or similar mechanism. Also, although the diagram shows one serving monitor 70, there is no particular limit to the number of units, and multiple units may be installed.

[0025] Furthermore, the software resources of the ordering system 1 described above can be distributed or consolidated across any hardware resources through appropriate design, and the hardware resources can be configured as a physically integrated device or as separate devices. For example, the functions of the management device 10 may be distributed and maintained across the POS terminal device 20, kitchen monitor 50, etc. Alternatively, the software resources that the management device 10 is supposed to possess may be maintained on a cloud server.

[0026] ●Management device 10 The management device 10 is a device (e.g., a server) that controls (manages) the entire order system 1. This management device 10 holds the information necessary for the execution of the functions of the order system 1, controls each device, and executes the processing requested by each device as needed, and returns the processing results to each device.

[0027] Figure 7 shows an example of the software configuration of the management device 10. As shown in the figure, the management device 10 comprises at least an information storage unit 11, a setting unit 12, an output control unit 13, an output modification unit 14, and a communication processing unit 15.

[0028] The information storage unit 11 stores (manages) various types of information (for example, product information, print format, order information, accounting information, etc.).

[0029] Figure 8 shows an example of a product information table T1 stored in the information storage unit 11. As shown in Figure 8, product information is, for example, information about the products handled by the store, and consists of various product information such as the product code, product name, price, and attributes of each product. Product attributes are classifications according to the type of product offered to the customer. In this embodiment, for example, specific products such as tea, coffee, and beer are classified under the attribute "drinks." Attributes play a role in narrowing down the types of products to be output when the cooking instruction device 100 outputs product order information, and the product information output on the screen can be varied according to the attribute information.

[0030] Order information is information about the details of a customer's order for goods, and is received by each order input device (POS terminal 20, ticket vending machine 30, mobile terminal 40). Order information includes, for example, the order number, the items ordered, and the time of the order. This order information is output to the cooking instruction device 100. That is, the order information is output to the kitchen monitor 50 and kitchen printer 60 as cooking instruction information to instruct cooking, or to the serving monitor 70 as serving instruction information to instruct serving.

[0031] Cooks in the kitchen prepare food while referring to order information displayed on the kitchen monitor 50 as cooking instructions, or order information printed by the kitchen printer 60 as cooking instructions. Similarly, servers who serve the prepared food serve food while referring to order information displayed on the serving monitor 70 as serving instructions. The information included in the order information may be fully output on the kitchen monitor 50, kitchen printer 60, or serving monitor 70, or only a portion of it may be output depending on the settings.

[0032] Figure 9(a) shows an example of a cooking method data table T2 that stores product information and identification information for cooking method data indicating how to cook the product. The product information contains multiple cooking method data entries that describe how to cook the product. A cooking method is a recipe, consisting of multiple cooking steps, and the multiple cooking method data entries describe different cooking steps. The cooking method data may be an image, for example, but various forms such as text data, video, and audio can be used. Furthermore, the cooking method data may contain a mixture of various forms. In addition, the cooking method data may be a combination of multiple forms, for example, a combination of a photograph and text. Note that there may be products for which no cooking method data is associated.

[0033] Cooking operations include all tasks performed by store staff from the time an order is placed until the product is handed over to the customer, such as preparing ingredients, mixing, grilling, boiling, plating, serving, and cleaning. Cooking operations may include tasks with a fixed order of execution, tasks that can be performed in parallel, or tasks that can be performed in any order. For example, cooking method data for ingredient preparation may include text indicating the type and quantity of ingredients to be prepared, as well as images of the ingredients. Similarly, cooking method data for mixing may include images of the ingredients being mixed and text indicating tips for mixing.

[0034] Furthermore, each cooking task may include multiple work instructions. For example, in the case of plating curry rice, there is multiple information to pay attention to regarding the layout, such as the placement of the rice, the extent to which the curry sauce and rice overlap, the placement of the curry sauce ingredients, and the placement of pickles. By presenting such various types of information in multiple forms as work instructions, even inexperienced workers can provide the dishes intended by the restaurant. In turn, this ensures the visual appeal of the dishes, standardizes quality, and creates a sense of unity and brand identity for the restaurant.

[0035] Furthermore, the serving process may also include multiple work instructions. Serving involves various points to consider, such as how to hold plates, how to use the serving cart, precautions when moving to the serving location, how to address customers at the table, and the order and arrangement of serving dishes. Such various pieces of information may also be presented as work instructions in multiple forms. This information regarding serving instructions could, for example, be displayed in the order of serving.

[0036] Furthermore, information regarding serving instructions is registered separately from serving instructions common to all products and serving instructions specific to each product, depending on the product's characteristics. Serving instructions are displayed for all products, while product-specific serving instructions may be displayed only for that specific product. Additionally, under certain conditions, only product-specific serving instructions may be displayed, and common serving instructions may be hidden. These conditions may include, for example, recording the number of times each worker has viewed the instructions and determining that they have viewed the common information a certain number of times or more. The viewing operation may be the selection of the cooking recipe display button G122 (see Figure 12). The worker who performed the viewing operation may be identified, for example, by image recognition using a suitable camera on the kitchen monitor 50, or by referring to data such as the worker's work schedule and identifying the worker based on the time of day and the worker's attributes. Note that information regarding serving instructions may be displayed by selecting a serving instruction display button, which may be provided separately from the cooking recipe display button G122, so that it can be displayed without specifying the product.

[0037] Cleaning tasks include, for example, cleaning tables after customers have finished their meals and left. Cleaning tasks involve important information such as how to stack dishes, how to gather leftover food, how to gather other trash on the table, and how to clean the table and table terminals. Since cleaning tasks are mostly common regardless of the ordered items, information regarding cleaning instructions may be displayed by selecting a cleaning instruction display button, which is provided separately from the cooking recipe display button G122 (see Figure 12) and the serving instruction display button.

[0038] Furthermore, the cooking method data is grouped by assignment type. By linking the cooking instruction device 100 with the assignment type, cooking method data for different products to be displayed on the cooking instruction device 100 can be specified all at once. Figure 9(b) shows an example of the assignment type table T3, which links image type IDs with assignment types, and Figure 9(c) shows an example of the image type table T4, which links the name of the output destination cooking instruction device 100 with the image type ID. Tables T3 and T4 link the cooking method data with the output destination cooking instruction device 100. For example, even for different products, if the same assignment type is set in advance for the same type of cooking operation, and then the cooking instruction device 100 is linked with the assignment type, the cooking method data for the same type of cooking operation can be easily set on the cooking instruction device 100. In the example above, the names of the assignment types are Type 1 to 4, but these can be replaced with appropriate wording, for example, the names of the cooking tasks, namely preparation, mixing, baking, boiling, plating, serving, or cleaning.

[0039] Figure 9(d) shows an example of a cooking instruction table T5, which stores setting information for cooking instruction devices 100 placed in a store, and is stored in the information storage unit 11. The cooking instruction table T5 associates, for example, the store code, store name, type and identification information of the cooking instruction device 100 installed in the store, the in-store installation location of each cooking instruction device 100, and the output image type with each other. The type of cooking instruction device 100 indicates, for example, whether it is a kitchen monitor 50, a kitchen printer 60, or a serving monitor 70. The in-store installation location may be information indicating the location, or information indicating the work performed at that location, such as kitchen, pantry, check, or drinker.

[0040] The image type is information that identifies the cooking method data to be displayed on the cooking instruction device 100. As shown in the image type table T4 in Figure 9(c), multiple cooking instruction devices 100 within the same store are each assigned different image types. In this way, cooking method data, i.e., assigned data, related to the cooking task performed by the cook who checks the cooking instruction device 100 is linked to the cooking instruction device 100.

[0041] The output control unit 13 is a functional unit that causes the cooking instruction device 100 to output information via the cooking method output means provided by the cooking instruction device 100, namely the touch panel 54, kitchen printer 60, or touch panel 74. In this embodiment, "output" refers broadly to the output of information by the cooking instruction device 100, such as display on the touch panel 54 of the kitchen monitor 50 or the touch panel 74 of the serving monitor 70, printing by the kitchen printer 60, and transmission to the kitchen monitor 50, serving monitor 70, or kitchen printer 60, and is not necessarily limited to any particular form.

[0042] The output control unit 13 causes the cooking instruction device 100 to output information regarding the cooking method of the ordered product, i.e., cooking method data. In other words, the output control unit 13 is an example of the control means in the claims.

[0043] The output control unit 13 causes multiple cooking instruction devices 100 (first cooking instruction device 100a, second cooking instruction device 100b) to output cooking method data. The output control unit 13 causes the output patterns of the first cooking instruction device 100a and the second cooking instruction device 100b to be different for the same product in the same order.

[0044] For example, the output control unit 13 may cause each cooking instruction device 100 to output information indicating different cooking operations, i.e., different cooking method data, as one way to make the output patterns of each cooking instruction device 100 different from each other. The output control unit 13 outputs only a portion of the multiple cooking operations that a single product has. More specifically, each cooking instruction device 100 outputs the assigned data that is set for it. The output control unit 13 may, for example, pre-transmit and store only the different assigned data for each cooking instruction device 100. In this case, the output control unit 13 refers to the image type table T4 (see Figure 9(c)) of the information storage unit 11 and identifies the image type to be output to each cooking instruction device 100. The output control unit 13 also refers to the assignment type table T3 (see Figure 9(b)) and identifies the assignment type corresponding to the image type. Furthermore, the output control unit 13 extracts cooking method data belonging to the identified assignment type from the product information of the products that can be ordered and transmits the extracted cooking method data to the corresponding cooking instruction device 100. The cooking instruction device 100 stores the received cooking method data along with the associated product information. In this way, the cooking instruction device 100 stores only the data it is responsible for and outputs one of the data it is responsible for according to instructions from the output control unit 13.

[0045] Furthermore, the output control unit 13 may, as another way to differentiate the output patterns of each cooking instruction device 100, store all cooking method data in the cooking instruction device 100 and then store the data assigned to it in a way that distinguishes it from other cooking method data. In this configuration, the cooking instruction device 100 may output only the data assigned to it, in accordance with instructions from the output control unit 13 of the management device 10. With this configuration, since all data is stored in advance, even when a change in the display range of the cooking instruction device 100 is received, it is possible to quickly display any image without querying the management device 10. Therefore, this is particularly convenient for stores that frequently change the display range during a single business day.

[0046] Furthermore, the output control unit 13 may, as another way to make the output patterns of each cooking instruction device 100 different from each other, enable each cooking instruction device 100 to output all cooking method data related to the ordered product, and then output the data assigned to that product in a different manner from the other cooking method data. For example, the cooking instruction device 100 may display the data assigned to it according to the selection of the cooking recipe display button G122 (see Figure 12), and then allow transitions to all cooking method data related to that product. For example, when KDS unit 1 displays the cooking method data for carbonara, it will first display kd0001-1.png, but it can also transition to other image files such as kd0001-3.png and kd0001-4.png. When KDS unit 3 displays the cooking method data for carbonara, it will first display kd0001-3.png, but it can also transition to other image files such as kd0001-1.png and kd0001-4.png. In this case, the displayed cooking method data may transition through a pre-set sequence of cooking steps in response to selections made using arrow buttons or similar controls. Furthermore, if the cooking method data includes audio or video, playback may begin from the start of the assigned data. At the end of the assigned data, playback may be stopped, or the next cooking method data may be played immediately after the assigned data. The corresponding time period of the assigned data may also be played repeatedly.

[0047] Furthermore, the cooking instruction device 100 outputs all cooking method data related to the product, and may display the assigned data in a different manner from other cooking method data. For example, the cooking instruction device 100 may highlight the assigned data. This highlighting includes, for example, if the assigned data is an image, displaying the assigned data larger than other cooking method data, displaying it with a different background color than other cooking method data, or displaying a frame around the assigned data.

[0048] Furthermore, if the cooking method data is in the form of audio data, the cooking instruction device 100 may store each cooking operation as a separate audio data file, or multiple cooking operations for a single product may be configured as a single audio data file, with information indicating the time period for each cooking operation also stored. In this case, the emphasis output may, for example, play the audio data for the product in question continuously, and then play the audio data for the time period explaining the assigned cooking operation at a louder volume than the other time periods. Alternatively, as another form of emphasis output, the playback speed of the assigned data may be slower than that of the other cooking method data.

[0049] Even when cooking method data is in video data format, the cooking instruction device 100 may store each cooking operation as a separate video data file, or multiple cooking operations for a single product may be configured as a single video data file, with information indicating the time frame for explaining each cooking operation also stored. In this case, the enhanced output may, for example, continuously play the video data related to the product and then flash the video data for the time frame corresponding to the explanation of the cooking operation in charge, or enlarge the displayed screen area.

[0050] As described above, by configuring multiple cooking instruction devices 100 to output different cooking method patterns from one another, even when cooking work is divided among multiple cooks in a restaurant, the cooks can easily understand the cooking method for the task they are responsible for.

[0051] Furthermore, the output control unit 13 causes the cooking instruction device 100 to output cooking instruction information for the ordered product, i.e., order information. The cooking instruction device 100, such as the kitchen monitor 50, kitchen printer 60, or serving monitor 70, displays cooking instruction information and cooking method information side by side based on commands from the output control unit 13. This configuration makes it convenient to view order information and the cooking methods for the items included in that order information at a glance.

[0052] The output modification unit 14 is a functional unit that modifies the information output by the cooking instruction device 100. The output modification unit 14 outputs information indicating cooking operations, i.e., cooking method data, that is output to one cooking instruction device 100 (the second cooking instruction device 100b), to the other cooking instruction device 100 (the first cooking instruction device 100a). That is, the first cooking instruction device 100a can output a combination of information indicating cooking operations that is output to the first cooking instruction device 100a and information indicating cooking operations that is output to the second cooking instruction device 100b. If the cooking instruction device 100 is a kitchen monitor 50 or a serving monitor 70, the cooking method data associated with the first cooking instruction device 100a and the cooking method data associated with the second cooking instruction device 100b are displayed together on the first cooking instruction device 100a. In this case, the data may be displayed for each associated cooking instruction device 100, or it may be displayed without distinction. In the first cooking instruction device 100a, where the data is displayed in an integrated manner, the multiple cooking method data are displayed according to a pre-set execution order. In stores, the location where work is performed is fluid depending on the number of customers and staff, such as when there are no staff members assigned to the kitchen or during off-peak seasons when there are few customers. With this configuration, the cooking instruction device 100 that displays cooking methods can be easily changed, thereby ensuring the fluidity of store operations.

[0053] The display changes of each cooking instruction device 100 by the output change unit 14 are accepted by operating an operator on the screen of the kitchen monitor 50, kitchen printer 60, or serving monitor 70, as described later. However, regardless of this, the changes may be made from the management device 10 by an administrator or the like. The changes may also be made according to predetermined schedule data. Furthermore, the changes may be made according to information based on customer visit data for a given day of the week or time of day, or according to the staff's work shifts. In addition, the changes may be made according to the store's congestion level. In this case, depending on the store's congestion level, administrators and other staff may do administrative work in the back room or help out in the sales area or kitchen, and the changes should be made according to the staff's placement and movements.

[0054] The communication processing unit 15 transmits the information stored in the information storage unit 11 and the results of processing requested by other devices to other devices.

[0055] In addition to the functional units shown in Figure 7, the management device 10 may be equipped with other functional units as appropriate. For example, it may be equipped with an aggregation unit that generates aggregated information (e.g., sales performance information such as daily reports) based on information stored in the memory unit in response to instructions from store staff or at predetermined times.

[0056] Furthermore, some or all of the functional units of the management device 10 may be provided by the cooking instruction device 100. For example, the cooking instruction device 100 may include an output control unit 13. In this case, the cooking instruction device 100 may, for example, refer to the information storage unit 11 of the management device 10 via the output control unit 13 to obtain cooking method data for the products that can be ordered.

[0057] ● Processing Flow Next, we will explain an example of the operation when receiving an order in this order system 1. In this ordering system 1, there are three types of order input devices: a POS terminal 20, a ticket vending machine 30, and a mobile terminal 40, and the ordering and payment methods differ for each device. Specifically, with the POS terminal 20, a staff member takes the order from the customer upon arrival and handles the payment at that time. With the ticket vending machine 30, the customer themselves enters the order and handles the payment at that time. On the other hand, with the mobile terminal 40, if a customer is seated at a table and wants to place an additional order, a staff member takes the order from the customer, and payment is made via the POS terminal 20 upon leaving the restaurant after the meal. In other words, in this example, the POS terminal 20 uses a pre-payment and post-payment system, where payment is made both at the time of ordering and upon leaving. The ticket vending machine 30 uses a pre-payment system, where payment is made at the time of ordering. The mobile terminal 40 does not handle payment itself, but uses a post-payment system where payment is made via the POS terminal 20. In other words, in this example, there are multiple accounting methods, resulting in a complex configuration. In other words, this ordering system 1 has an order input device (POS terminal device 20 and ticket vending machine 30) that performs settlement corresponding to the order input information, and an order input device (mobile terminal 40) that does not perform settlement.

[0058] Figure 10 is a flowchart of the order input process by each order input device. First, in the ticket vending machine 30, the customer themselves operates the touch panel 34 or the operation key unit 35 to input order data, process payment, and issue tickets (S101, S102). Once the payment and ticket issuance processes are complete, the ticket vending machine 30 transmits the order information along with the payment information to the kitchen monitor 50 and the POS terminal device 20 via its communication unit 39 (S103). The information is transmitted to the kitchen monitor 50 for display purposes, and to the POS terminal device 20 for aggregation purposes, etc. Alternatively, the system may be configured to transmit this information to the management device 10 for aggregation, either instead of the POS terminal device 20 or together with the POS terminal device 20, or to transmit this information to the kitchen monitor 50 and the POS terminal device 20 via the management device 10.

[0059] The mobile terminal 40 is used, for example, to take orders at a table where a customer is seated. Orders placed using the mobile terminal 40 are made when a customer arrives and sits down at a table, or when a customer places an additional order after placing an order using the ticket vending machine 30 or POS terminal 20. Specifically, with the mobile terminal 40, the staff member inputs the menu (products) they have heard from the customer by operating the touch panel 44 or the operation button section 46 (S201). Once the order input is complete, the mobile terminal 40 transmits the order information, along with unpaid information, to the kitchen monitor 50 and the POS terminal 20 via its communication unit 45 (S201). The order information and unpaid information are transmitted to the kitchen monitor 50 for display purposes, and the order information and unpaid information are transmitted to the POS terminal 20 for aggregation purposes. Alternatively, the system may be configured to transmit this information to the management device 10 for aggregation, either in place of or together with the POS terminal device 20, or to transmit this information to the kitchen monitor 50 and the POS terminal device 20 via the management device 10. Furthermore, the system may be configured so that customers themselves input order information into the mobile terminal 40 instead of store staff.

[0060] The POS terminal device 20 allows the user to select between order input mode and payment mode. For example, when taking orders from customers who have entered the store, the order input mode is selected. When settling unpaid items ordered via the mobile terminal 40 upon departure, the payment mode is selected. That is, when the order input mode is selected in the POS terminal device 20, the process moves from step S301 to step S302, where the store clerk operates the control unit 28, etc., to input the order, and then performs the payment process (step S303). Once the payment process is complete, the POS terminal device 20 transmits the order information along with the payment information to the kitchen monitor 50 via its communication unit 29 (step S304). The kitchen monitor 50 receives the order information and payment information for display purposes. At this time, this information may also be transmitted to the management device 10 for aggregation purposes. On the other hand, when the settlement mode is selected in the POS terminal device 20, the process proceeds from step S301 to step S305 and then to step S306, where the store clerk operates the control unit 28, etc., to perform the settlement process. At this time, this information may be transmitted to the management device 10 for aggregation or other purposes. In particular, in the case of post-payment, the POS terminal 20 may be operated in self-checkout mode, allowing customers to operate the POS terminal 20 themselves to process the payment for any unpaid items.

[0061] Figure 11 is a schematic diagram illustrating an example of the operation of the kitchen monitor 50. As shown in the figure, the kitchen monitor 50 inputs the order information generated from the order input device (POS terminal 20, ticket vending machine 30, mobile terminal 40) each time an order is generated (step S401). At the same time as the order information, it also inputs the settlement information (settled or unsettled) for the ordered items. The order information also includes takeout information and additional information requested for each item at the time of ordering. Takeout information is information on whether or not the ordered items will be taken out. Additional information includes, for example, information on whether or not additional items such as sugar or milk should be added to coffee, and information on the timing of provision, such as whether to provide the items before or after a meal.

[0062] Next, in addition to the order information entered, payment information, takeout information, and additional information are displayed on the cooking instruction screen displayed on the touch panel 54 of the kitchen monitor 50 (step S402). The cook prepares the product shown on the cooking instruction screen, and once the cooking is complete, they specify the completed product on the cooking instruction screen (step S403). This causes the specified completed product to be removed from the cooking instruction screen (step S404).

[0063] In step S404, the completed cooking items that were removed from the cooking instruction screen are displayed on the serving instruction screen on the touch panel 74 of the serving monitor 70 (step S405). The serving staff serves the items on the serving instruction screen, and when the serving of a certain item is complete, they specify the completed item on the serving instruction screen (step S406). As a result, the specified completed item is removed from the serving instruction screen (step S407). Furthermore, information regarding completed cooking items that have been deleted from the cooking instruction screen may be transmitted directly from the kitchen monitor 50 to the serving monitor 70 as information about items to be served, or the information regarding completed cooking items may be transmitted from the kitchen monitor 50 to the management device 10 first, and in response, the management device 10 may transmit the information regarding said completed cooking items to the serving monitor 70 as information about items to be served.

[0064] ●Screen example <Cooking instruction screen for the first example> Next, we will explain an example of a screen displayed on the kitchen monitor 50 during the execution of the functions of the ordering system 1. Figure 12 shows an example of a cooking instruction screen (cooking instruction screen G1) displayed on the touch panel 54 of the kitchen monitor 50.

[0065] As shown in Figure 12, the cooking instruction screen G1 displays a cooking instruction display area G100 that covers almost the entire screen. The cooking instruction display area G100 also includes a product section G11 that displays the products for each received order. In this product section G11, the products constituting a single order are displayed in separate sections for each item, and the order identification number G111, product name G112, quantity G113, and elapsed time G114 are displayed. In the illustrated example, only one order is displayed. If multiple order information is received, multiple product sections G11 will be displayed sequentially, for example, from left to right, in the order of receipt.

[0066] The order identification number G111 is an identification number assigned for accounting and other processing of ordered goods, and varies depending on the order entry device. For example, it may be the receipt number in the case of a POS terminal 20, the ticket number in the case of a ticket vending machine 30, or the table number in the case of a mobile terminal 40 (which may be displayed as "table number - number of orders" in the case of multiple orders). One order identification number G111 is assigned to each item ordered by a customer in a single order (one order or one transaction). Next to the product name G112, the quantity G113 is displayed, allowing you to see the number of each item included in a single order. In the example shown, a single order includes one of each of three items: "Marinated Tuna Rice Bowl Set," "Grated Radish Beef Rice Bowl Set," and "Peperoncino."

[0067] Furthermore, the product field G11 includes an order information display area G115 that shows the specific details of the product, and additional information that should be noted when providing each product is displayed in conjunction with the product name. Additional information includes, for example, the serving size of each product, information on accompanying items included if the product is a set product, and points to note regarding the timing of service. In the example shown in the figure, for the "Marinated Tuna Rice Bowl Set," information indicating the nature of the "Marinated Tuna Rice Bowl" is displayed, stating that the marinated tuna rice bowl is a regular serving. In addition, information is displayed that the accompanying items for the "Marinated Tuna Rice Bowl Set" include chilled tofu, chilled tomatoes, pickles, today's miso soup, and iced tea, as well as information that the iced tea will be served after the meal. Displaying additional information in the product field G11 can prevent cooking errors. Note that the additional information may also include various other types of information not mentioned above.

[0068] The elapsed time G114 is the time elapsed since the cooking instruction screen G1 was displayed, or the time elapsed since the order was received.

[0069] The cook, referring to the cooking instruction screen G1, sequentially prepares the instructed items. Once cooking is complete, they touch the product name G112 of the completed item. This removes the completed item from the product list G11, and the order information for the removed item is displayed separately on the serving instruction screen on the serving monitor 70. The serving staff then serves the prepared items as instructed on the serving instruction screen.

[0070] Furthermore, while the operation to delete product order information from the cooking instruction screen G1 upon completion of cooking may be performed for each product as described above, alternatively, or in conjunction with this, when the order identification number G111 or similar portion is touched, the order information for all products displayed in the product field G11 may be deleted from the product field G11 at once and displayed on the serving instruction screen.

[0071] Furthermore, item column G11 may display either "Unpaid" or "Paid" as payment information. Such a display is particularly effective, for example, when a cook is simultaneously handling payments or when the serving instruction screen is not displayed. Such payment information may also be displayed using symbols, numbers, colors, or other methods of identification other than text.

[0072] Furthermore, the product field G11 may display information such as "Takeaway" as takeout information. This allows for easy and reliable identification of not only whether the ordered product has been paid for, but also whether it is a takeout item. The takeout information may also be displayed using symbols or colors instead of text.

[0073] At the bottom (near the bottom edge) of the cooking instruction screen G1, the cooking count display area G121, menu transition buttons, cooking recipe display button G122, page number display, previous button, next button, back button, sold-out operation button, time / product news switch button, etc. are displayed.

[0074] The cooking count display area G121 shows the total number of orders currently placed under order identification number G111. This display allows you to track the total number of servings when serving items under order identification number G111.

[0075] Figure 13 shows the cooking method display screen G2 that is displayed when the cooking recipe display button G122 is pressed on the cooking instruction screen G1 shown in Figure 12. The cooking method display screen G2 shows a cooking instruction display area G21 and a cooking method display area G22. The cooking instruction display area G21 is a means for outputting cooking instructions in the cooking instruction device 100, and can be considered an example of a cooking instruction output means. When the cooking recipe display button G122 is selected, the cooking instruction display area G100, which was displayed on almost the entire screen in the cooking instruction screen G1, is reduced to the upper half of the screen, and the cooking instruction display area G21 and the cooking method display area G22 are displayed side by side vertically.

[0076] When product field G11 is selected in the cooking instruction display area G21, as shown in Figure 14, the cooking method data associated with the cooking instruction device 100 that received product field G11, i.e., the assigned data, is displayed in the cooking method display area G22. In the example shown in the figure, "Peperoncino" is displayed in the cooking instruction display area G21 in a different manner from other products, for example, with a different background color or mark, and the cooking method data for this "Peperoncino" is displayed in the cooking method display area G22. In other words, the system is configured so that it is clear which product's cooking method is currently displayed in the cooking method display area G22. In the product column G11, only the product column G11 for products to which cooking method data is associated may be displayed as selectable. For example, the product column G11 for products to which cooking method data is associated may be colored, while the product column G11 for products to which cooking method data is not associated may be grayed out.

[0077] The cooking method display area G22 displays the names of cooking tasks assigned to the cooking instruction device 100, such as preparation, mixing, baking, boiling, plating, serving, and cleaning. By displaying the name of the cooking task assigned along with the product name, the cook can clearly understand their area of ​​responsibility. The cooking method display area G22 also displays an operator (a pair of triangular arrow buttons on the left and right in the figure) that switches between the cooking method data to be displayed. Depending on the selection operation of this operator, the data displayed in the cooking method display area G22 switches to the cooking method data before or after the assigned data. If cooking method data outside of the cook's area of ​​responsibility is displayed due to the cook's operation, the work area responsible for that cooking task and the identification information of the cooking instruction device 100 may be displayed. With this configuration, it is easy to check information regarding cooking instructions outside of one's area of ​​responsibility.

[0078] Furthermore, the cooking method display area G22 may also display the total number of pages in the image files that make up the cooking instructions, as well as the page number of the currently displayed page. For example, if there are four image files for peperoncino, displaying "1 / 4" to "4 / 4" for each image allows the cook to easily identify which stage of the cooking instructions for peperoncino the screen represents. Additionally, if the image is displayed on a terminal where only the image file kd0001-3.png can be viewed, it may be displayed as "Only 3 / 4 displayed," indicating that the viewable range is limited along with the page position.

[0079] Furthermore, a zoom button may be displayed in the cooking method display area G22. When the zoom button is selected, for example, the cooking method display area G22 will be displayed across the entire screen. In this state, the touch operation on the screen may further enlarge the touched area, or the range of the enlarged area may be moved by appropriate operations such as swiping. Such a configuration can improve convenience when users want to check details such as photos of the plating process.

[0080] Furthermore, the cooking method display area G22 may also display information that allows users to understand the progress of the cooking process for the product, including the displayed cooking method. For example, in a cooking instruction device 100 responsible for the third page of a four-page peperoncino cooking process, if the upstream cooking processes for pages 1 and 2 have been completed, a mark or message indicating that it is the turn of the cooking process displayed on the cooking instruction device 100 may be displayed. Also, if an image file representing a cooking instruction outside of the device's responsibility is displayed, a mark indicating that the work has been completed may be displayed on the image file. Information indicating that the cooking process is complete can be obtained when a work completion operation is entered in the cooking instruction device 100 that is responsible for that cooking process. When the work completion operation is received, the status is updated, and this is also displayed in the other cooking instruction devices 100.

[0081] In the above explanation, it was assumed that the procedure involves selecting the cooking recipe display button G122, followed by selecting the product field G11 for the product whose cooking method data is to be displayed. However, it is also acceptable to select the product field G11 first, and then select the cooking recipe display button G122 to display the cooking method data.

[0082] The separate display button G123 shown in Figure 14 is one of the controls that accepts an operation to change the cooking instruction device 100, which was set by the output control unit 13. The separate display button G123 can also be described as a control that changes the display range of cooking method data that can be displayed on the device. When the separate display button G123 is pressed, the pop-up screen G20 shown in Figure 15 is displayed.

[0083] The checkmark displayed in the target column of the G20 pop-up screen indicates that the selection operation has been accepted. The "(Own Device)" displayed in the target column identifies which of displays 1-3 is currently displaying this screen. This mark remains unchanged even if the selection of the checkmark changes.

[0084] On the pop-up screen G20, you can select a device, place a checkmark next to it, and then press the OK button to confirm the selection and change the information displayed on the terminal. The Cancel button closes the pop-up screen G20 without reflecting the operation related to the device selection. The Default button displays only the information that the device was originally assigned to display. That is, if you select the Default button on the pop-up screen G20 shown in Figure 15, the checkmark on display 1 is cleared, while the checkmark on display 2, which is the device itself, is maintained.

[0085] Pop-up screen G20 is a screen that accepts the selection of information to be displayed on the cooking instruction device 100 for which the separate display button G123 has been selected. Pop-up screen G20 displays, for example, a list of the names of cooking instruction devices 100 installed in the same store as the cooking instruction device 100 in question. It also displays the number of order information items displayed on each cooking instruction device 100.

[0086] Furthermore, the pop-up screen G20 accepts the selection operation of a cooking instruction device 100. Upon receiving the selection operation, the output change unit 14 changes the settings of the cooking instruction device 100 that displays the cooking method data, and displays the cooking method data associated with the cooking instruction device 100 selected by the operation. The pop-up screen G20 can accept the selection of multiple cooking instruction devices 100, in which case the output change unit 14 displays the cooking method data associated with multiple cooking instruction devices 100 on one cooking instruction device 100. In this case, the cooking method data for which display is set will be output in a different output manner than other cooking method data. However, if all cooking method data for one product is associated with and output on one cooking instruction device 100, all cooking method data may be highlighted, or none of the cooking method data may be highlighted. In addition, whether or not all cooking method data for one product is associated with one cooking instruction device 100 may be displayed on the cooking method display screen G2. This display may be indicated, for example, by a predetermined icon or message.

[0087] Furthermore, the cooking instruction device 100 may be equipped with an imaging unit such as a camera, which can capture photographs of dishes prepared by the staff. In this case, for example, when a photograph is captured in response to an operation by the staff, the cooking instruction device 100 may be configured to display the photograph and the cooking method data side by side. In particular, if the displayed cooking method data includes a photograph of the plated dish, when the staff captures a photograph of the plated dish, the captured photograph and the cooking method data will be displayed side by side. With such a configuration, the staff can easily compare and confirm whether the plating of the dish is done appropriately with the cooking method data. In addition, the captured photograph and the cooking method data may be compared and analyzed using appropriate artificial intelligence technology, and the presence or absence of differences, and the content of those differences, may be presented.

[0088] In Figure 15, an example is shown in which a pop-up screen G20 for selecting order information and cooking methods to be displayed on the cooking instruction device 100 is displayed by touching a separate display button G123, etc. However, regardless of this, the information and controls shown on the pop-up screen G20 may be displayed on the screen at all times.

[0089] Furthermore, while the cooking instruction screen has been described above with reference to Figures 12 to 15, the serving instruction screen, which is displayed on the touch panel 74 of the serving monitor 70 and shows instructions for serving food after cooking is complete, can also output product order information in the same way as the cooking instruction screen G1. Specifically, for products for which the output of order information is set, the order information and cooking method data are output in the manner shown in product column G11, and cooking and serving instructions are issued.

[0090] Furthermore, in the example described above, the cooking method is displayed in the cooking method display area G22 in response to the selection of the cooking recipe display button G122. However, instead of this, or in addition to this, the cooking method may be displayed when the ordered product information is received. With such a configuration, especially when there is only one item ordered and no other product recipes are to be viewed, the cooking method is displayed as soon as the order is received, allowing the user to immediately check the recipe and start cooking, making it even more convenient.

[0091] ●Summary of Embodiments This invention relates to an ordering system.

[0092] Conventionally, ordering systems in restaurants and similar establishments consist of an input device (such as a ticket vending machine, POS terminal, or mobile terminal; hereinafter referred to as the "order input device") that receives orders from customers, and a cooking instruction device (kitchen monitor) that uses the order data received by the order input device to instruct the preparation and serving of the food. Once the food is prepared, it is served to the customer by the staff.

[0093] In this regard, Japanese Patent Publication No. 7153466 discloses a technology that stores the cook's identification information and skill level in association with each other, and displays the cooking screen along with the difficulty level when the cook has a skill level that meets the difficulty requirements of the ordered dish.

[0094] However, in restaurants, where cooking is typically divided among different workers, the cooking recipes displayed on the kitchen screens include all the information from the start of cooking to plating, making it cumbersome for workers to find the relevant information.

[0095] Therefore, one of the objectives of the present invention is to provide an ordering system that allows cooks to easily understand the content of the cooking tasks they are responsible for, even when cooking tasks are divided among different people in a restaurant.

[0096] To achieve the above objective, the ordering system according to the present invention is an ordering system comprising a plurality of cooking instruction devices, including at least a first cooking instruction device and a second cooking instruction device, wherein each cooking instruction device is provided with cooking method output means for outputting a cooking method for an ordered product, and control means for making the output modes of the cooking method output means of the first cooking instruction device and the cooking method output means of the second cooking instruction device different for the same product in the same order.

[0097] The cooking method for the ordered product consists of multiple cooking operations, and the cooking method output means may output only a portion of the multiple cooking operations that a single product has.

[0098] The system further includes output changing means for outputting information indicating the cooking operation, which is output to the second cooking instruction device, to the first cooking instruction device, and the first cooking instruction device may be capable of displaying both the information indicating the cooking operation, which is output to the first cooking instruction device, and the information indicating the cooking operation, which is output to the second cooking instruction device.

[0099] The control means may cause the cooking method output means to output order information, and the cooking method output means may display the order information and the cooking method side by side.

[0100] According to the ordering system of this embodiment described above, even when cooking work is divided among different staff in a restaurant, the cooks can easily understand the content of the cooking work they are responsible for. [Explanation of Symbols]

[0101] 1: Ordering System 10: Management device 11: Information storage section 12: Settings Section 13: Output control unit (control means) 14: Output modification unit (output modification means) 15: Communication Processing Unit 20: POS terminal device 30: Ticket vending machine 40: Mobile devices 100:Cooking instruction device 50: Kitchen Monitor 54: Touch panel (means for outputting cooking instructions) 60: Kitchen printer (means for outputting cooking instructions) 70: Meal delivery monitor 74: Touch panel (means for outputting cooking instructions)

Claims

1. An ordering system comprising a plurality of cooking instruction devices, including at least a first cooking instruction device and a second cooking instruction device, Each of the aforementioned cooking instruction devices is equipped with a cooking method output means that outputs a cooking method for the ordered product, Control means for making the output modes of the cooking method output means of the first cooking instruction device and the cooking method output means of the second cooking instruction device different for the same product in the same order, Equipped with, Ordering system.

2. The cooking method for the ordered product consists of multiple cooking steps, The cooking method output means outputs only a portion of the multiple cooking operations involved in a single product. The ordering system according to claim 1.

3. The system further includes output changing means for outputting information indicating the cooking operation, which is output to the second cooking instruction device, to the first cooking instruction device. The first cooking instruction device is capable of displaying together information indicating the cooking operation output to the first cooking instruction device and information indicating the cooking operation output to the second cooking instruction device. The ordering system according to claim 2.

4. The control means causes the cooking method output means to output order information. The cooking method output means displays the order information and the cooking method side by side, one above the other. The ordering system according to any one of claims 1 to 3.

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