Information providing device, information providing method, and information providing program

Abstract

To provide a device, method and program which more properly support disaster prevention of a user.SOLUTION: In an information provision system in which an information provision device, a plurality of terminal devices, a disaster relevant information provision device, an evacuation information provision device and a region state information provision device transmit / receive information to / from each other via a communication network, an acquisition unit of the information provision device acquires evacuation information including information about evacuation from a disaster and information indicating an evacuation state of each of a plurality of users and user information including information about the user, a decision unit decides provision information being information about evacuation according to the user for the user before evacuation in the plurality of users on the basis of the evacuation information and user information acquired by the acquisition unit, a provision unit provides the provision information decided by the decision unit to the user before evacuation, the user information includes information set by the user, and the decision unit decides information about evacuation according to the user when an evacuation place is not set by the user.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information providing device, an information providing method, and an information providing program. [Background technology]

[0002] Conventionally, there is known a technique for notifying a user of a warning of a disaster such as a flood, a landslide, etc. For example, there is known a technique for providing a user with warning information when the user receives warning information related to a warning and location information included in the received warning information matches location information registered in advance by the user. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2019-082932 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, the above-mentioned conventional technology is limited to notifying the user of alarm information corresponding to a location registered in advance by the user, and there is room for improvement.

[0005] The present application has been made in consideration of the above, and aims to provide an information providing device, an information providing method, and an information providing program that can more appropriately support a user in disaster prevention. [Means for solving the problem]

[0006] The information providing device according to the present application includes an acquisition unit, a determination unit, and a provision unit. The acquisition unit acquires evacuation information including information regarding evacuation in response to a disaster and information indicating the evacuation status of each of a plurality of users, and user information including information regarding the users. The determination unit determines information to be provided, which is information regarding evacuation appropriate to a user among the plurality of users before evacuation, based on the evacuation information and user information acquired by the acquisition unit. The provision unit provides the information to be provided determined by the determination unit to the user before evacuation. The user information includes information set by the user. The determination unit determines information regarding evacuation appropriate to the user when an evacuation location has not been set by the user. Effect of the Invention

[0007] According to one aspect of the embodiment, it is possible to provide an effect of more appropriately supporting a user in disaster prevention. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram illustrating an example of an information providing process according to the embodiment. [Diagram 2] FIG. 2 is a diagram illustrating an example of a configuration of an information providing system according to the embodiment. [Diagram 3] FIG. 3 is a diagram illustrating an example of the configuration of the information providing device according to the embodiment. [Figure 4] FIG. 4 is a diagram illustrating an example of user information stored in a user information storage unit according to the embodiment. [Diagram 5] FIG. 5 is a diagram illustrating an example of user setting information stored in a user setting information storage unit according to the embodiment. [Figure 6] FIG. 6 is a diagram illustrating an example of assumed risk determination information stored in the assumed risk determination information storage unit according to the embodiment. [Figure 7] FIG. 7 is a diagram illustrating an example of the text correspondence information stored in the text correspondence information storage unit according to the embodiment. [Figure 8]FIG. 8 is a diagram showing an example of an item selection screen and a user environment input screen provided from the information providing device according to the embodiment and displayed on the terminal device. [Figure 9] FIG. 9 is a diagram showing an example of a risk level check result screen and an action start timing setting screen provided from the information providing device according to the embodiment and displayed on the terminal device. [Figure 10] FIG. 10 is a diagram showing an example of a timing setting confirmation screen and an action setting start screen provided from the information providing device according to the embodiment and displayed on the terminal device. [Figure 11] FIG. 11 is a diagram showing an example of a cohabitation information setting screen and an emergency goods setting confirmation screen provided from the information providing device according to the embodiment and displayed on the terminal device. [Figure 12] FIG. 12 is a diagram showing an example of a contact setting screen and a contact confirmation screen provided from the information providing device according to the embodiment and displayed on the terminal device. [Figure 13] FIG. 13 is a diagram showing an example of an evacuation destination addition screen and an evacuation destination editing screen provided from the information providing device according to the embodiment and displayed on the terminal device. [Figure 14] FIG. 14 is a diagram showing an example of an evacuation destination setting screen and a setting completion screen provided from the information providing device according to the embodiment and displayed on the terminal device. [Figure 15] FIG. 15 is a diagram illustrating an example of a disaster prevention screen including provided information displayed on the terminal device according to the embodiment. [Figure 16] FIG. 16 is a diagram showing another example of the display screen including the provided information and the disaster prevention screen displayed on the terminal device according to the embodiment. [Figure 17] FIG. 17 is a diagram showing still another example of the display screen including the provided information and the disaster prevention screen displayed on the terminal device according to the embodiment. [Figure 18] FIG. 18 is a diagram showing another example of a display screen including the provided information displayed on the terminal device according to the embodiment. [Figure 19] FIG. 19 is a flowchart illustrating an example of the flow of information processing by the processing unit of the information providing device according to the embodiment. [Figure 20] FIG. 20 is a flowchart illustrating an example of the flow of the initial setting process by the processing unit of the information providing device according to the embodiment. [Figure 21] FIG. 21 is a flowchart showing an example of the flow of disaster prevention information provision processing by the processing unit of the information provision device according to the embodiment. [Figure 22] FIG. 22 is a flowchart showing an example of the flow of evacuation information provision processing by the processing unit of the information provision device according to the embodiment. [Figure 23] FIG. 23 is a diagram showing still another example of the display screen including the provided information and the disaster prevention screen displayed on the terminal device according to the embodiment. [Figure 24] FIG. 24 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information providing device according to the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, the information providing device, the information providing method, and the information providing program according to the present application (hereinafter, referred to as "embodiments") will be described in detail with reference to the drawings. Note that the information providing device, the information providing method, and the information providing program according to the present application are not limited to these embodiments. In addition, each embodiment can be appropriately combined as long as the processing contents are not contradictory. In addition, the same parts in each of the following embodiments are given the same reference numerals, and duplicated explanations will be omitted.

[0010] [1. An example of information provision processing] FIG. 1 is a diagram showing an example of an information providing process according to an embodiment, and an information providing method is executed by an information providing device 1 in this embodiment.

[0011] As shown in FIG. 1, the information providing device 1 is connected to users U1, U2, . . . , U n Terminal devices 21, 22,...,2 n are communicatively connected to the terminal devices 21, 22, . . . , 2 nFor example, n is an integer of 3 or more.

[0012] Terminal devices 21, 22,...,2 n is a smartphone or a tablet, but may also be a desktop PC (Personal Computer) or a notebook PC. In the following, users U1, U2, . . . , U n When each of the terminal devices 21, 22, . . . , 2 n When referring to each of these without distinguishing them individually, they may be referred to as terminal device 2.

[0013] The information providing device 1 is connected to users U1, U2, . . . , U n The user information, which is information related to n (steps S11, S12, . . . , S1 n ). The user information includes information on a plurality of attributes related to user U. The plurality of attributes include, for example, the location of user U's base, attributes of user U's base, attributes of user U, and the like. User U's base is his / her home, but may be a place other than his / her home that is set by user U, or may be both his / her home and a place other than his / her home.

[0014] The evacuation information providing device 4 is connected to users U1, U2, . . . , U n The terminal devices 21, 22, . . . , 2 n (steps S21, S22, . . . , S2 n The evacuation information providing device 4 includes terminal devices 21, 22, . . . , 2 n Users U1, U2, . . . , U n Based on the location information indicating the location of each user, U1, U2, . . . , U n The evacuation status of each of the above will be determined.

[0015] The information providing device 1 provides information on evacuation in the event of a disaster and a plurality of users U1, U2, . . . , U nand information indicating each of the evacuation situations are collected from the evacuation information providing device 4 (step S3).

[0016] The information regarding evacuation in response to a disaster includes, for example, information regarding the evacuation sites 71, 72 and information regarding candidate evacuation routes to the evacuation sites 71, 72. The information regarding the evacuation sites 71, 72 includes information indicating the locations, capacity, and area of ​​the evacuation sites 71, 72. The information regarding candidate evacuation routes to the evacuation sites 71, 72 is, for example, information regarding a plurality of travel routes between the location of the base of each user U and each of the evacuation sites 71, 72. Hereinafter, when the evacuation sites 71, 72 are referred to without being individually distinguished, they may be referred to as evacuation site 7.

[0017] Information indicating the evacuation status of user U includes information indicating whether user U is before evacuation, in the process of evacuating, or has already evacuated, information indicating the location of user U if user U is in the process of evacuating, and information indicating the location and name of the evacuation site if user U has already evacuated.

[0018] The information providing device 1 determines information to be provided, which is information related to evacuation appropriate for the user U1, who is the user U before evacuation (step S4). The information to be provided determined by the information providing device 1 includes, for example, information indicating the evacuation site 7 of the user U1, the evacuation route which is the travel route to the evacuation site 7, and the timing of evacuation to the evacuation site 7.

[0019] For example, based on the evacuation information, the information providing device 1 determines the current or future congestion degree of each of the evacuation sites 71, 72. Then, based on the location of the base of the user U, the attributes of the user U, the evacuation route to each of the evacuation sites 71, 72, the current or future congestion state of each of the evacuation sites 71, 72, and the like, the information providing device 1 determines the evacuation site 7 for the user U1, the travel route to the evacuation site 7, and the timing of evacuation to the evacuation site 7.

[0020] The information providing device 1 transmits the information to be provided determined in step S4 to the terminal device 21 of the user U1 before evacuation, thereby providing the information to be provided determined in step S4 to the user U1 (step S5).

[0021] The terminal device 21 acquires the provided information transmitted from the information providing device 1 from the information providing device 1, and displays the acquired provided information (step S6). In the example shown in Fig. 1, the provided information displayed on the terminal device 21 includes information indicating the latest alert level, information indicating the evacuation location of the user U1, information indicating the evacuation route, information indicating the evacuation timing, and the like.

[0022] This allows the user U1 before evacuation to evacuate to the evacuation site 7, evacuation route, and evacuation timing according to the evacuation situation, etc., and therefore the information providing device 1 can more appropriately support the user U1 in disaster prevention. Note that the information provided to the user U1 before evacuation is not limited to the above example, and may be any information related to evacuation according to the user U1. This allows the information providing device 1 to more appropriately support the user U in disaster prevention.

[0023] 2. Information Providing System 100 2 is a diagram showing an example of a configuration of an information providing system 100 according to an embodiment. As shown in FIG. 2, the information providing system 100 according to an embodiment includes an information providing device 1 and terminal devices 21, 22, . . . , 2 n The disaster related information providing device 3, the evacuation information providing device 4, and the area state information providing device 5.

[0024] The information providing device 1 includes terminal devices 21, 22, . . . , 2 nInformation can be transmitted and received between each of the disaster-related information providing device 3, the evacuation information providing device 4, and the area status information providing device 5 via a communication network 6. The communication network 6 is, for example, a wide area network (WAN) such as the Internet or a local area network (LAN). Note that the communication network 6 includes, for example, a mobile communication system such as 4G (4th Generation) or 5G (5th Generation), but is not limited to such examples.

[0025] The terminal device 2 can acquire and display disaster prevention information including a disaster prevention timeline provided from the information providing device 1. In addition, the terminal device 2 can transmit location information indicating the current location of the user U to, for example, the information providing device 1, the evacuation information providing device 4, or the like.

[0026] The disaster-related information providing device 3 provides disaster-related information, which is information related to disasters, to the information providing device 1. The disaster-related information is information related to disasters, and includes hazard map information, weather forecast information, and warning information. The hazard map information includes information on areas expected to be flooded and information on areas at risk of landslides. The warning information is information related to disaster warnings, and includes information on warning target areas that are areas subject to warnings and information on the warning level for each warning target area. The weather forecast information includes information indicating the predicted amount of rainfall and wind speed per hour for each area.

[0027] The alert level indicated in the warning information is a level based on the alert levels announced by local governments and risk distribution information (information equivalent to alert levels) announced by the Japan Meteorological Agency. Such alert levels include, for example, an alert level equivalent to alert level 3, an alert level equivalent to alert level 4, an alert level equivalent to alert level 5, and the like. In the following, it may be stated that an alert level is announced when an alert level warning is issued based on the warning information.

[0028] In addition, below, the alert level equivalent to alert level 3 may be written as "alert level 3 (equivalent)" or simply "alert level 3," and the alert level equivalent to alert level 4 may be written as "alert level 4 (equivalent)" or simply "alert level 4." Additionally, the alert level equivalent to alert level 5 may be written as "alert level 5 (equivalent)" or simply "alert level 5."

[0029] The evacuation information providing device 4 provides the information providing device 1 with evacuation information including information on evacuation in response to a disaster and information indicating the evacuation status of each of a plurality of users U. The information on evacuation in response to a disaster includes information indicating evacuation locations, information indicating candidate evacuation routes, information indicating the evacuation status of the users U to each evacuation location, and the like.

[0030] The information indicating evacuation sites includes information indicating the location, capacity, and area of ​​the evacuation site for each disaster type. Examples of disaster types include floods, landslides, earthquakes, typhoons, and volcanic eruptions. The information indicating candidate evacuation routes includes information indicating multiple travel routes from each area to the evacuation site for each disaster type.

[0031] Information indicating the evacuation status of user U includes information indicating whether user U has taken evacuation action, user U's location during the evacuation, whether user U has completed evacuation to an evacuation site, the number of users U who have completed evacuation to each evacuation site, and user U's attributes (e.g., age, gender, physical condition, whether or not they have roommates, whether or not they have pets, etc.).

[0032] The evacuation information providing device 4 can generate evacuation information based on, for example, information provided by a local government or information provided by the terminal device 2. Note that the information providing system 100 may be configured such that the information providing device 1 has some or all of the functions of the evacuation information providing device 4.

[0033] The area status information providing device 5 provides area status information indicating an area status including each movement route between the bases of multiple users U and each evacuation site to the information providing device 1. The area status information includes, for example, information on road closure locations, locations that have become dangerous or are predicted to become dangerous due to a disaster or the like, locations where accidents have occurred, locations where there is congestion, and the like.

[0034] Places that have become or are predicted to become dangerous due to a disaster or other cause include, for example, places where landslides have occurred or are predicted to occur, places where inundation due to flooding has occurred or is predicted to occur, places where strong winds have occurred or are predicted to occur, places where trees or structures have fallen, etc.

[0035] 3. Configuration of Information Providing Device 1 Next, the configuration of the information providing device 1 according to the embodiment will be described with reference to Fig. 3. Fig. 3 is a diagram showing an example of the configuration of the information providing device 1 according to the embodiment. As shown in Fig. 3, the information providing device 1 includes a communication unit 10, a storage unit 11, and a processing unit 12. Note that the information providing device 1 may also include an input unit (e.g., a keyboard, a mouse, etc.) that receives various operations from an administrator who uses the information providing device 1, and a display unit (e.g., a liquid crystal display, etc.) that displays various information.

[0036] [3.1. Communication unit 10] The communication unit 10 is realized by, for example, a network interface card (NIC) etc. The communication unit 10 is connected to a communication network 6 by wire or wirelessly, and transmits and receives information to and from each of the terminal device 2, the disaster-related information providing device 3, the evacuation information providing device 4, and the area status information providing device 5 via the communication network 6.

[0037] [3.2. Storage section 11] The storage unit 11 is realized by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 11 includes a user information storage unit 20, a user setting information storage unit 21, an assumed danger level determination information storage unit 22, a wording correspondence information storage unit 23, and an evacuation related information storage unit 24.

[0038] [3.2.1. User information storage unit 20] The user information storage unit 20 stores the terminal devices 21-2 n Users U1~U n 4 is a diagram showing an example of user information stored in the user information storage unit 20 according to the embodiment.

[0039] 4, the user information stored in the user information storage unit 20 includes information such as a “user ID (identifier),” “demographic attributes,” and “psychographic attributes” for each user U. The “user ID” is identification information unique to each user U.

[0040] "Demographic attributes" is information indicating the demographic attributes of user U. Demographic attributes are demographic attributes of user U, such as gender, age, address, occupation, annual income, or family composition. "Psychographic attributes" is information indicating the psychographic attributes of user U. Psychographic attributes are attributes that indicate user U's values, lifestyle, personality, interests, etc.

[0041] In the example shown in Fig. 4, a user U with a user ID "U1" has a gender of "male", an age of "30s", an interest level in "clothes" of "5", an interest level in "cars" of "3", and an interest level in "travel" of "1". Note that the interest level is higher as the value increases, and for example, the minimum value is 0 and the maximum value is 5.

[0042] User U with user ID "U2" is "female", age is "20s", interest level in "clothes" is "3", interest level in "cars" is "1", and interest level in "travel" is "5". User U with user ID "U3" is "male", age is "40s", interest level in "clothes" is "0", interest level in "cars" is "5", and interest level in "travel" is "4".

[0043] [3.2.2. User setting information storage unit 21] The user setting information storage unit 21 stores user setting information that is information set by a user U. Fig. 5 is a diagram showing an example of user setting information stored in the user setting information storage unit 21 according to the embodiment.

[0044] 5, the user information stored in the user setting information storage unit 21 includes information such as "user ID," "base," "surrounding environment," "cohabitants," "setting level," and "rank code" for each user U. The "user ID" is identification information unique to each user U, and is the same as the user ID shown in FIG.

[0045] "Base" is information about a base, and includes information indicating the position of the base and the attributes of the base. The attributes of the base are the building attributes of the base, the occupied position, etc. The building attributes are the type of building, the number of floors, the age, the structure, etc.

[0046] The type of building is a detached house or an apartment building. The structure of the building is, for example, wood, light steel frame, or reinforced concrete. The number of floors of the building is the maximum number of floors of the apartment building when the building is an apartment building. The occupied position is the occupied position of the user U in the apartment building when the building is an apartment building, in other words, the residential position of the user U in the apartment building.

[0047] "Surrounding environment" is information indicating the surrounding environment of the base of user U, such as "a river nearby" and "a cliff nearby." "A river nearby" is information indicating whether there is a river near the base of user U, and "a cliff nearby" is information indicating whether there is a cliff near the base of user U.

[0048] "Co-habitants" is information about co-habitants. Co-habitants include people and pets who live with user U. "Co-habitants" includes information such as "Roommate 1," "Roommate 2," and "Pet 1." "Roommate 1" is information about a housemate registered by user U as the first housemate, and "Roommate 2" is information about a housemate registered by user U as the second housemate. Information about housemates includes information such as "gender" and "generation."

[0049] "Gender" is information indicating the gender of the housemate, and in the example shown in FIG. 5, if the housemate is male, "1" is set, and if the housemate is female, "2" is set. "Generation" is information indicating the generation of the housemate, and if the housemate is an infant (0-2 years old), "1" is set, if the housemate is a child (3 years old to 6th grade of elementary school), "2" is set, and if the housemate is a junior high school student or older (under 20 years old), "3" is set. "Generation" is also set to "4" if the housemate is 20-64 years old, and "5" is set if the housemate is elderly (65 years old or older).

[0050] "Pet 1" is information about the user U's pet, and is information about the pet registered by the user U as the first pet. The pet information includes information indicating whether or not the user U has a pet, or information about the type of pet. In the example shown in FIG. 5, the pet information is set to "0" if the user U does not have a pet, set to "1" if the user U's pet is a cat, and set to "2" if the user U's pet is a dog.

[0051] Although not shown in Figure 5, "cohabitors" includes information on three or more cohabitants and two or more pets, and information on cohabitants includes information indicating the cohabitant's condition, such as whether the cohabitant is physically disabled, has a disease, or has a mental illness.

[0052] The "set level" is information on the alert level set by the user U as the notification level. There are two alert levels that the user U can set as the notification level: alert level 3 and alert level 4, but the present invention is not limited to this example.

[0053] "Rank code" is information on the flood depth rank code determined by the processing unit 12. The flood depth rank code is information that indicates the depth of the flooding at user U's location, and is expressed, for example, as a number from 1 to 6. If it is determined that the flooding at user U's location is below the floor (maximum 50 cm), the flood depth rank code "1" is set, if it is determined that the flooding at user U's location is above the floor (maximum 0.5 to 3 m), the flood depth rank code "2" is set, and if it is determined that the flooding at user U's location is above the second floor floor (maximum 3 to 5 m), the flood depth rank code "4" is set.

[0054] In addition, if it is determined that the flooding at user U's location is two floors deep (maximum 5 to 10 m), the flood depth rank code is set to "4", if it is determined that the flooding at user U's location is between 10 m and 20 m, the flood depth rank code is set to "5", and if it is determined that the flooding at user U's location is 20 m or more, the flood depth rank code is set to "6".

[0055] The rank code may be a sediment buried depth rank code instead of or in addition to the flood depth rank code. The sediment buried depth rank code is information indicating the depth of sediment flowing into the base of the user U.

[0056] In the example shown in Figure 5, user U with user ID "U1" lives in a two-story detached house at C1-1-1, B City, A Prefecture, near a river and a cliff, has a male child aged 0 to 2 years old living with him at the home, keeps a cat at the home, has a setting level of "3", and has a rank code of "3".

[0057] In addition, user U with user ID "U2" has a base on the 5th floor of a 10-story apartment building at C2-3-7, B City, A Prefecture; there is a river near the base but no cliffs; his roommates at the base are a female junior high school student or older (under 20 years old) and an elderly male; he keeps a dog at the base; his setting level is "3" and his rank code is "2."

[0058] In addition, user U with user ID "U3" has a base in a one-story detached house at C4-5-4, B City, A Prefecture, there are no rivers or cliffs near the base, he has two boys aged between 3 and 6th grade living with him at the base, he does not keep pets at the base, his setting level is "4", and his rank code is "1".

[0059] 5, the user setting information stored in the user setting information storage unit 21 also includes information set by the user U through a setting operation, such as information on a stockpile list, contact information, evacuation destination information, and evacuation action information, which will be described later. The evacuation action information includes information on a plurality of disaster prevention actions to be proposed to the user U, the timing of proposing each disaster prevention action, and the order in which the disaster prevention actions will be proposed.

[0060] 3.2.3. Expected risk determination information storage unit 22 The assumed danger level determination information storage unit 22 stores assumed danger level determination information including first notification information according to a hazard environment, a base environment, and a surrounding environment.

[0061] Fig. 6 is a diagram showing an example of assumed risk determination information stored in the assumed risk determination information storage unit 22 according to the embodiment. The assumed risk determination information shown in Fig. 6 is information including first notification information in "hazard environment", "base environment", "surrounding environment", etc.

[0062] The "hazard environment" is information indicating the hazard environment classified according to whether the base of user U is included in a flood-prone area or a landslide-prone area. Specifically, the "hazard environment" includes information indicating four hazard environments: included in a flood-prone area, not included in a flood-prone area, included in a landslide-prone area, and not included in a landslide-prone area.

[0063] "Base environment" is information indicating the environment of the base of user U itself, and in the example shown in Fig. 5, it is information indicating the attributes of the base of user U, which is "detached house / apartment building, 1st or 2nd floor" or "apartment building, 3rd floor or higher". "Detached house / apartment building, 1st or 2nd floor" indicates that the base of user U is a detached house or the 1st or 2nd floor of an apartment building, and "apartment building, 3rd floor or higher" indicates that the base of user U is on the 3rd floor or higher of an apartment building.

[0064] The "base environment" is not limited to the example shown in Fig. 6. For example, the "base environment" may be a "1-story detached house / 1st floor apartment building", a "2-story detached house / 2nd floor apartment building", a "3-story detached house / 3rd floor apartment building", or an "apartment building with 4 or more floors". The "base environment" may be further classified by the type, age, and structure of the building in addition to the building attributes.

[0065] "Surrounding environment" is information according to the surrounding environment of the base of user U, and includes "Applicable" or "Not Applicable", etc. "Applicable" indicates that there is a river or cliff near the base of user U, and "Not Applicable" indicates that there is no river or cliff near the base of user U.

[0066] As described above, the assumed danger level determination information includes the first notification information. The first notification information is information notified to the user U according to the assumed danger level, which is the level of danger assumed according to the hazard environment, base environment, and surrounding environment of the user U.

[0067] For example, in the example shown in Fig. 6, if the location of user U's base is included in an area expected to be flooded, the first notification information is "Risk of *", where the "*" part is different depending on the flood depth rank code. For example, if the flood depth rank code is "1", the "*" part is "flooding below the floor (maximum 50 cm)", and if the flood depth rank code is "2", the "flooding above the floor (maximum 0.5 to 3 m)". The flood depth rank code is determined by the processing unit 12 for each user U depending on the location of user U's base, building attributes, and the location occupied by user U, etc.

[0068] Furthermore, when the location of the base of user U is not included in the area expected to be flooded, the first notification information is, "The risk is relatively low, but please check the latest information." Note that when the location of user U is not included in the area expected to be flooded, the first notification information may further include information indicating the distance to the area expected to be flooded.

[0069] When the location of the base of user U is included in the landslide disaster hazard zone, the first notification information is “Landslide risk.” Note that when the location of user U is not included in the landslide disaster hazard zone, the notification information may further include information indicating the distance to the landslide disaster hazard zone.

[0070] If the location of user U's base is not included in a landslide warning area and the surrounding environment is not "applicable", the first notification information is "The risk is relatively low, but please check the latest information". Also, if the location of user U's base is not included in a landslide warning area and the surrounding environment is "applicable", the first notification information is "There is a risk of damage from flooding (floods, landslides, etc.)".

[0071] 3.2.4. Text Correspondence Information Storage Unit 23 The text response information storage unit 23 stores text response information including, for each alert level, second notification information that is information to be notified to the user U in accordance with the notification level set by the user U and the result of the risk check.

[0072] 7 is a diagram showing an example of the wording response information stored in the wording response information storage unit 23 according to the embodiment. The wording response information shown in FIG. 7 is information in which the second notification information is associated with "user setting" and "progress phase", etc.

[0073] "User setting" is an alert level that is set arbitrarily by user U, and is either "alert level 3" or "alert level 4." "Alert level 3" and "alert level 4" are each associated with "risk check OK" and "risk check NG," respectively. "Risk check OK" indicates that the result of the risk check is OK, and "Risk check NG" indicates that the result of the risk check is NG.

[0074] Here, it is assumed that the text correspondence information is in the state shown in Fig. 7, the notification level set by the user U is alert level 3, and the risk check is OK. In this case, when an alert level 3 alert is issued, information including the notification "Please check what to do in case of a disaster" and the disaster prevention TL (TimeLine) top "Check what to do in case of a disaster" is extracted as the second notification information by the processing unit 12; when an alert level 4 alert is issued, information including the notification "Are you ensuring your safety? Please check what to do in case of a disaster" and the disaster prevention TL top "Check what to do in case of a disaster" is extracted; when an alert level 5 alert is issued, information including the notification "Take action to protect your life" and the disaster prevention TL top "Take action to protect your life" is extracted as the second notification information by the processing unit 12.

[0075] 7, the notification level set by the user U is alert level 3, and the danger check is NG. In this case, when an alert level 3 alert is issued, information including a notification "Are you in a dangerous place? Check what to do in case of disaster prevention" and a disaster prevention TL top "Are you in a dangerous place? Check what to do in case of disaster prevention" is extracted as the second notification information by the processing unit 12. When an alert level 4 alert is issued, information including a notification "Are you in a dangerous place? Check what to do in case of disaster prevention" and a disaster prevention TL top "Are you in a dangerous place? Check what to do in case of disaster prevention" is extracted as the second notification information by the processing unit 12. When an alert level 5 alert is issued, information including a notification "Take action to protect your life" and a disaster prevention TL top "Take action to protect your life" is extracted as the second notification information by the processing unit 12.

[0076] Also, assume that the text correspondence information is in the state shown in Fig. 7, the notification level set by user U is alert level 4, and the risk check is OK. In this case, when an alert level 4 alert is issued, information including the notification "Check disaster prevention actions" and the disaster prevention TL top "Check disaster prevention actions" is extracted as second notification information by the processing unit 12, and when an alert level 5 alert is issued, information including the notification "Take actions to protect your life" and the disaster prevention TL top "Take actions to protect your life" is extracted as second notification information by the processing unit 12. Note that since the notification level is alert level 4, no information corresponding to an alert of alert level 3 is specified.

[0077] Also, assume that the text correspondence information is in the state shown in Fig. 7, the notification level set by user U is alert level 4, and the danger check is NG. In this case, when an alert level 3 alert is issued, information including the disaster prevention TL top "Are you in a dangerous place? Check disaster prevention actions" is extracted as the second notification information by the processing unit 12; when an alert level 4 alert is issued, information including the notification "Everyone in a dangerous place evacuate. Check disaster prevention actions" and the disaster prevention TL top "Everyone in a dangerous place evacuate. Check disaster prevention actions" is extracted as the second notification information by the processing unit 12; and when an alert level 5 alert is issued, information including the notification "Take action to protect your life" and the disaster prevention TL top "Take action to protect your life" is extracted as the second notification information by the processing unit 12.

[0078] In the text response information shown in Figure 7, the results are divided into two types, risk check OK and risk check NG, and second notification information is assigned to each of them, but the results of the risk check may also be divided into three or more levels and second notification information may be assigned to each.

[0079] [3.2.5. Evacuation-related information storage unit 24] The evacuation-related information storage unit 24 stores evacuation-related information including evacuation information provided by the evacuation information providing device 4. The evacuation-related information includes, for example, information indicating evacuation locations, information indicating potential evacuation routes, information indicating the evacuation status of the user U, and the like.

[0080] The information indicating evacuation sites includes information indicating the location, capacity, and area of ​​the evacuation sites for each disaster type. Examples of disaster types include floods, landslides, earthquakes, etc. The information indicating candidate evacuation routes includes information indicating candidate evacuation routes from each region to the evacuation sites for each disaster type.

[0081] Information indicating the evacuation status of user U includes information indicating whether user U has taken evacuation action, user U's location during the evacuation, whether evacuation to an evacuation site has been completed, the number of users U who have completed evacuation to each evacuation site, and user U's attributes (e.g., age, gender, physical condition, whether or not they have roommates, whether or not they have pets, etc.).

[0082] [3.3. Processing section 12] The processing unit 12 is a controller, and is realized, for example, by a CPU (Central Processing Unit) or an MPU (Micro Processing Unit) using a RAM as a working area to execute various programs (corresponding to an example of an information provision program) stored in a storage device inside the information provision device 1. The processing unit 12 is also, for example, a controller, and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

[0083] As shown in Fig. 3, the processing unit 12 includes an acquisition unit 30, a judgment unit 31, a decision unit 32, an identification unit 33, a generation unit 34, and a provision unit 35, and realizes or executes the functions and actions of information processing described below. The internal configuration of the processing unit 12 is not limited to the configuration shown in Fig. 3, and may be other configurations as long as they perform the information processing described below. Furthermore, the connection relationship between the processing units in the processing unit 12 is not limited to the connection relationship shown in Fig. 3, and may be other connection relationships.

[0084] [3.3.1. Acquisition part 30] The acquisition unit 30 acquires user information transmitted from the terminal device 2, disaster-related information transmitted from the disaster-related information providing device 3, evacuation information transmitted from the evacuation information providing device 4, area status information transmitted from the area status information providing device 5, and traffic information transmitted from a traffic information providing device not shown, via the communication network 6 and the communication unit 10.

[0085] [3.3.1.1. Acquisition of User Information] The acquisition unit 30 acquires user information transmitted from the terminal device 2, and updates the user setting information stored in the user setting information storage unit 21 and the user information stored in the user information storage unit 20 based on the acquired user information.

[0086] The user information acquired from the terminal device 2 is information about the user U, and includes the above-mentioned user setting information set by the user U, location information of the user U, etc. The user setting information includes information on a plurality of attributes related to the user U. The plurality of attributes related to the user U include, for example, the location of the base of the user U, attributes of the base of the user U, attributes of the user U, etc.

[0087] In order to obtain user information including user setting information from the terminal device 2 by the obtaining unit 30, the processing unit 12 transmits information of multiple screens from the providing unit 35 via the communication unit 10 and the communication network 6 to the terminal device 2, and causes the terminal device 2 to display a display screen including an input screen for obtaining the user information. By operating the terminal device 2, the user U inputs various information into the input screen displayed on the terminal device 2, and causes the terminal device 2 to transmit the user information including the user setting information to the information providing device 1. As a result, the user information is obtained by the obtaining unit 30 of the processing unit 12.

[0088] Here, an example of a method for the processing unit 12 to acquire user setting information from the user U will be described in detail. The processing unit 12 acquires user setting information from the user U by displaying information on various screens, such as an item selection screen, a user environment input screen, an action start timing setting screen, a cohabitation information setting screen, a contact setting screen, and an evacuation destination editing screen, on the terminal device 2. Note that the information on these screens may be information included in an application installed on the terminal device 2, and in this case, the information on the screens is not transmitted from the processing unit 12.

[0089] [3.3.1.1.1. Item selection screen, user environment input screen, risk check result screen] FIG. 8 is a diagram showing an example of an item selection screen and a user environment input screen provided by the information providing device 1 according to the embodiment and displayed on the terminal device 2. As shown in FIG.

[0090] When the acquisition unit 30 receives a user information setting request from the terminal device 2 via the communication network 6 and the communication unit 10, in other words, when there is an initial setting request from the user U, the provision unit 35 transmits information for displaying the item selection screen 40 shown in Figure 8 (a) to the terminal device 2, and causes the terminal device 2 to display the item selection screen 40.

[0091] The item selection screen 40 is the first screen for creating a disaster prevention timeline for each user U, and displays a plurality of items arranged in a timeline format. In the example shown in Fig. 8(a), the item selection screen 40 includes an expected danger level check button 41a, an evacuation timing setting button 41b, a stockpile setting button 41c, a contact setting button 41d, an evacuation destination setting button 41e, etc. These buttons 41a, 41b, 41c, 41d, and 41e are selected by the user U by clicking or tapping using an operation unit (not shown) of the terminal device 2.

[0092] The expected danger check button 41a is a UI (User Interface) button for causing the processing unit 12 to start an expected danger check process for checking the danger of the base of the user U. The evacuation timing setting button 41b is a UI button for causing the processing unit 12 to start an evacuation timing setting process for setting the evacuation timing of the user U.

[0093] The emergency goods setting button 41c is a UI button for starting an emergency goods setting process for setting emergency goods for the user U. The contact setting button 41d is a UI button for causing the processing unit 12 to start a contact setting process for setting contacts that are people that the user U will contact. The evacuation destination setting button 41e is a UI button for causing the processing unit 12 to start an evacuation destination setting process for setting an evacuation destination for the user U.

[0094] First, the expected risk check process will be described. When the user U selects the expected risk check button 41a on the item selection screen 40 shown in Fig. 8(a), the providing unit 35 transmits information for displaying the user environment input screen 42 shown in Fig. 8(b) to the terminal device 2, and causes the terminal device 2 to display the user environment input screen 42.

[0095] The user environment input screen 42 includes a map 43a showing the location of the base, a text box 43b for entering the location of the base, tabs 43c, 43d and radio buttons 43e, 43f, 43g for selecting the building attributes of the base, check boxes 43h, 43i for entering the surrounding environment of the base, check boxes 43j, 43k, 43l, 43m for entering the status of cohabitants, etc., and a start check button 43n.

[0096] The user U can input the location (address) of the user U's base into the text box 43b by operating the terminal device 2. When the location of the user U's base is input into the text box 43b, the acquisition unit 30 acquires information on the input location. The provision unit 35 updates the map 43a to a map including the location of the user U's base, based on the location information acquired by the acquisition unit 30.

[0097] In addition, by operating the terminal device 2, user U can select tab 43c to select “detached house” as the building attribute of user U's base, and can select tab 43d to select “apartment building” as the building attribute of user U's base.

[0098] 8(b), the tab 43c is selected, and radio buttons 43e, 43f, and 43g are displayed on the terminal device 2. The radio button 43e is selected when the base of the user U is a one-story detached house, the radio button 43f is selected when the base of the user U is a two-story detached house, and the radio button 43g is selected when the base of the user U is a three-story or higher detached house.

[0099] Furthermore, when the user U selects the tab 43d, radio buttons for selecting which floor the room occupied by the user U in the apartment building that is the base of the user U is on are displayed on the terminal device 2. Note that the radio buttons displayed in this case may be the radio buttons 43e, 43f, and 43g.

[0100] Furthermore, the user U can set information on the surrounding environment, which is the environment around the base of the user U, by checking the corresponding check boxes 43h and 43i by operating the terminal device 2. The check box 43h is checked by the user U when there is a river near the base of the user U, and the check box 43i is checked by the user U when there is a cliff near the base of the user U.

[0101] In addition, by operating the terminal device 2, the user U can set information about cohabitants such as housemates and pets who live at the user U's base by checking the appropriate check boxes among the check boxes 43j, 43k, 43l, and 43m.

[0102] Check box 43j is checked by the user U if there are young children living with the user U, and check box 43k is checked by the user U if there are elderly people living with the user U. Check box 43l is checked by the user U if there are physically disabled people living with the user U, and check box 43m is checked by the user U if there are pets living with the user U.

[0103] After setting the necessary information on the user environment input screen 42, the user U operates the terminal device 2 to select the check start button 43n, and the information set on the user environment input screen 42 is transmitted from the terminal device 2 to the information providing device 1. As a result, the information set on the user environment input screen 42 is acquired by the acquisition unit 30 as user setting information.

[0104] After the information set in the user environment input screen 42 is acquired by the acquisition unit 30, the providing unit 35 transmits information for displaying a risk check result screen showing the result of the assumed risk check to the terminal device 2, and causes the terminal device 2 to display the risk check result screen. Note that the processing of the assumed risk check is performed by the determining unit 31 based on the information set in the user environment input screen 42 and the like.

[0105] Fig. 9 is a diagram showing an example of a risk level check result screen and an action start timing setting screen provided from the information providing device 1 according to the embodiment and displayed on the terminal device 2. As shown in Fig. 9(a), a risk level check result screen 44 displayed on the terminal device 2 after the user U selects the check start button 43n shown in Fig. 8(b) includes a map 45a, a base location 45b, an estimated risk level 45c, a timing setting start button 45d, and the like.

[0106] The map 45a is a map including the location of the base of the user U, and flood-prone areas, landslide warning areas, etc. are highlighted. The base location 45b is information indicating the location of the base of the user U. The expected risk level 45c is information according to the degree of impact of a disaster on the user U, and in the example shown in Fig. 9(a), includes information indicating the risk level on a hazard map.

[0107] In the example shown in Fig. 9(a), the degree of impact of flooding on user U is the flood depth rank code "3" shown in Fig. 6, and the degree of impact of landslides on user U is "1." Therefore, the character string "Risk of flooding above the second floor (3 to 5 m)" and the character string "Risk of landslides" are displayed as the assumed danger level 45c. The assumed danger level 45c is the first notification information, and is information extracted by the providing unit 35 from the assumed danger level determination information stored in the assumed danger level determination information storage unit 22.

[0108] The degree of impact of the user U on the landslide disaster is indicated in two stages, with "1" indicating an impact and "0" indicating no impact, but may be indicated in three or more stages. In this case, the expected risk level 45c may include "risk of landslide (0.5 to 3 m) above the first floor" or "risk of landslide (3 to 5 m) above the second floor".

[0109] In addition, in the text response information shown in Figure 7, a risk check of NG is assigned to user U when the risk is high (the impact of the disaster on user U is high) such that the location of the base is included in an area expected to be flooded or a landslide warning area, and a risk check of OK is assigned to user U otherwise.

[0110] [3.3.1.1.2. Action start timing setting screen] After the user U checks the results of the risk check on the risk check result screen 44 shown in Figure 9(a), he / she operates the terminal device 2 to select the timing setting start button 45d, and the providing unit 35 transmits information for displaying the action start timing setting screen 46 shown in Figure 9(b) to the terminal device 2, and causes the terminal device 2 to display the action start timing setting screen 46.

[0111] As shown in Fig. 9(b), the action start timing setting screen 46 includes a suggested timing display area 47a, setting buttons 47b and 47c, etc. In the example shown in Fig. 9(b), the suggested timing display area 47a displays alert level 3 as the timing when the user U should start taking action in the event of a disaster. Note that "in the event of a disaster" includes a period when the occurrence of a disaster is predicted. In addition, the timing when the user U should start taking action in the event of a disaster is determined by the determination unit 31 based on the result of the risk level check, etc.

[0112] The setting button 47b is a UI button for setting the timing to start an action to the time when alert level 3 is announced, and the setting button 47c is a UI button for setting the timing to start an action to the time when alert level 4 is announced. The user U operates the terminal device 2 to select either the setting button 47b or the setting button 47c, thereby setting the timing to start an action.

[0113] When user U operates terminal device 2 to select either setting button 47b or setting button 47c, notification level selection information, which is information about the selected button, is transmitted from terminal device 2, and the notification level selection information transmitted from terminal device 2 is acquired by acquisition unit 30.

[0114] The providing unit 35 transmits information for displaying a timing setting confirmation screen according to a result of the selection by the user U to the terminal device 2 based on the notification level selection information acquired by the acquiring unit 30, and causes the terminal device 2 to display the timing setting confirmation screen. Fig. 10 is a diagram showing an example of the timing setting confirmation screen and the action setting start screen provided from the information providing device 1 according to the embodiment and displayed on the terminal device 2.

[0115] 10(a) shows a timing setting confirmation screen 48 that is displayed on the terminal device 2 when the user U selects the setting button 47b, i.e., when the alert level 3 is selected as the timing for starting an action. The timing setting confirmation screen 48 includes a setting level information display area 49a, a disaster prevention timeline sample display area 49b, and a decision button 49c.

[0116] The set level information display area 49a displays information on the alert level selected by the user U as the timing to start action. In the example shown in Fig. 10(a), the timing to start action selected by the user U is the timing when alert level 3 is announced. The disaster prevention timeline sample display area 49b displays an example of information on the disaster prevention timeline displayed on the terminal device 2 based on information transmitted from the information providing device 1 when alert level 3 is announced.

[0117] If the user U has no problem with the setting level information displayed in the setting level information display area 49a of the timing setting confirmation screen 48, the user U selects the decision button 49c. When the user U operates the terminal device 2 to select the decision button 49c, decision information indicating that the decision button 49c has been selected is transmitted from the terminal device 2. When the acquisition unit 30 acquires the decision information transmitted from the terminal device 2, the acquisition unit 30 associates the notification level corresponding to the setting button selected by the user U with the user ID of the user U as the setting level in the user setting information stored in the user setting information storage unit 21.

[0118] For example, when the setting button 47b is selected on the action start timing setting screen 46 shown in Fig. 9(b), the acquiring unit 30 associates "3" as the setting level corresponding to the selected button with the user ID of user U in the user setting information. Also, when the setting button 47c is selected on the action start timing setting screen 46, the acquiring unit 30 associates "4" as the setting level corresponding to the selected button with the user ID of user U in the user setting information.

[0119] When the decision button 49c is selected, the providing unit 35 transmits information for displaying an action setting start screen 50 shown in Fig. 10(b) to the terminal device 2, and causes the terminal device 2 to display the action setting start screen 50. The action setting start screen 50 shown in Fig. 10(b) includes a stockpile setting start button 51, and the user U selects the stockpile setting start button 51 to cause the terminal device 2 to display a cohabitation information setting screen for inputting information required to determine necessary stockpiles.

[0120] [3.3.1.1.3. Cohabitation information setting screen] When the stockpile setting start button 51 is selected, the providing unit 35 transmits information for displaying the cohabitation information setting screen to the terminal device 2, and causes the terminal device 2 to display the cohabitation information setting screen. Fig. 11 is a diagram showing an example of the cohabitation information setting screen and the stockpile setting confirmation screen provided from the information providing device 1 according to the embodiment and displayed on the terminal device 2.

[0121] 11(a) includes a roommate information input area 53a, a pet information input area 53b, and a confirmation button 53c. The roommate information input area 53a is an area for inputting information about roommates, and includes radio buttons for selecting the gender and generation of each roommate.

[0122] The pet information input area 53b is an area for inputting information about a pet kept by the user U, and includes a radio button for inputting whether or not the user has a pet. Although not shown in Fig. 11(a), the pet information input area 53b may include a UI for inputting information about each pet, such as the animal type (e.g., dog, cat, etc.), breed name (e.g., terrier, chihuahua, etc. for dogs), and age.

[0123] When the user U selects the confirm button 53c after inputting the relevant information in the cohabitant information input area 53a and the pet information input area 53b, the cohabitation information set on the cohabitation information setting screen 52 is transmitted from the terminal device 2 as user setting information and acquired by the acquisition unit 30. The acquisition unit 30 adds the acquired cohabitation information to the user setting information stored in the user setting information storage unit 21.

[0124] When the decision button 53c is selected, the providing unit 35 generates information for displaying the emergency supplies setting confirmation screen 54 shown in Fig. 11(b), transmits the information to the terminal device 2, and causes the terminal device 2 to display the emergency supplies setting confirmation screen 54. As shown in Fig. 11(b), the emergency supplies setting confirmation screen 54 includes a roommate information display area 55a, a first emergency supplies list display area 55b, a second emergency supplies list display area 55c, a forward button 55d, and the like.

[0125] The roommate information display area 55a includes information on the roommates of the user U. The first emergency supplies list display area 55b includes information on emergency supplies necessary for the user U and his / her roommates. In the example shown in FIG. 11(b), the emergency supplies necessary for the user U and his / her roommates are "water: 42 L," "prepared rice: 42 meals," "prepared food: 14 pieces," "cassette gas cylinders: 4 / 3 bottles per day per gas stove," "tooth brushing wet tissues: approximately 140 sheets," etc.

[0126] The second stockpile list display area 55c includes information on the stockpile necessary for the pet. In the example shown in FIG. 11(b), the stockpile necessary for the pet is "pet food," "water," "pet collar and leash," etc. The second stockpile list display area 55c may also include information indicating the amount of the stockpile necessary for the pet. The process of generating the list of stockpile necessary for the user U and his / her housemates and the list of stockpile necessary for the pet is performed by the generating unit 34, which will be described later, based on the user information, which is information about the user U transmitted from the terminal device 2. The stockpile list generated by the generating unit 34 is added to the user setting information stored in the user setting information storage unit 21.

[0127] The user information used by the generation unit 34 includes information about the user himself / herself that is input by the user U on a user information input screen (not shown), transmitted from the terminal device 2, and acquired by the acquisition unit 30, and cohabitation information that is input by the user U on the cohabitation information setting screen 52, transmitted from the terminal device 2, and acquired by the acquisition unit 30. If the user U is satisfied with the information displayed in the first stockpile list display area 55b and the second stockpile list display area 55c, he / she selects the proceed button 55d.

[0128] [3.3.1.1.4. Contact settings screen] When a proceed button 55d on the stockpile setting confirmation screen 54 shown in Fig. 11(b) is selected, the acquisition unit 30 transmits information for displaying the contact setting screen to the terminal device 2 and causes the terminal device 2 to display the contact setting screen. Fig. 12 is a diagram showing an example of the contact setting screen and the contact confirmation screen provided from the information providing device 1 according to the embodiment and displayed on the terminal device 2.

[0129] 12(a) includes a contacts input area 57a, a save button 57b, etc. The contacts input area 57a is an area for inputting contact information, and the name, phone number, etc. of each contact can be input.

[0130] The acquiring unit 30 acquires contact information, which is information entered on the contact setting screen 56 when the save button 57b on the contact setting screen 56 is selected, from the terminal device 2, and adds the acquired contact information to the user setting information in the storage unit 11. When the save button 57b on the contact setting screen 56 is selected, the providing unit 35 transmits information for displaying a contact confirmation screen 58 shown in FIG. 12(b) to the terminal device 2, and causes the terminal device 2 to display the contact confirmation screen 58.

[0131] 12(b), the contact confirmation screen 58 includes a contact information display area 59a and a forward button 59b. The contact information display area 59a includes contact information. If there is no problem with the contact information displayed in the contact information display area 59a, the user U selects the forward button 59b.

[0132] [3.3.1.1.5. Add Destination Screen and Edit Destination Screen] When a forward button 59b on the contact confirmation screen 58 shown in Fig. 12(b) is selected, the acquisition unit 30 transmits information for displaying the evacuation destination addition screen to the terminal device 2 and causes the terminal device 2 to display the evacuation destination addition screen. Fig. 13 is a diagram showing an example of the evacuation destination addition screen and the evacuation destination editing screen provided from the information providing device 1 according to the embodiment and displayed on the terminal device 2.

[0133] The evacuation destination addition screen 60 shown in FIG. 13(a) includes a recommendation display area 61a, an add button 61b, and a done button 61c. The recommendation display area 61a includes information prompting the user to set an evacuation destination. When the user U sets or adds an evacuation destination, the user U selects the add button 61b. When the add button 61b is selected, the acquisition unit 30 transmits information for displaying an evacuation destination editing screen 62 shown in FIG. 13(b) to the terminal device 2, and causes the terminal device 2 to display the evacuation destination editing screen 62.

[0134] 13(b) includes a map 63a, an evacuation destination input area 63b, and a save button 63c. The map 63a shows a mark indicating the base location of the user U, and when an evacuation destination is set, a mark indicating the location of the set evacuation destination is shown.

[0135] The evacuation destination input area 63b includes tabs, text boxes, buttons, etc. for setting an evacuation site. The user U can select the tab labeled "any location" and set the name of the evacuation destination, the contact phone number of the evacuation destination, the means of transportation to the evacuation destination, the travel time to the evacuation destination, and the type of disaster. The evacuation destination can be set for each type of disaster.

[0136] Furthermore, when the user U selects the tab labeled "Evacuation Site," information showing a list of evacuation sites appears in the evacuation site input area 63b. The list of evacuation sites shows, for each evacuation site, the name of the evacuation site, the address of the evacuation site, the contact phone number of the evacuation site, the means of transportation to the evacuation site, the travel time to the evacuation site, and the corresponding disaster type designated by the local government. The user U can select one or more evacuation sites from the list of evacuation sites.

[0137] In addition, in the list of evacuation destinations, the means of transportation to the evacuation destination and the travel time to the evacuation destination are determined by the determination unit 31 or the like based on the location of the base of the user U. In addition, a mark indicating the location of the evacuation site input or selected in the evacuation destination input area 63b is added to the map 63a.

[0138] After inputting necessary information in the evacuation destination input area 63b, the user U selects the save button 63c. When the save button 63c is selected, the acquisition unit 30 acquires the evacuation destination information, which is the information inputted in the evacuation destination editing screen 62, from the terminal device 2, and adds the acquired evacuation destination information to the user setting information in the storage unit 11.

[0139] When the save button 63c is selected, the providing unit 35 transmits information for displaying the evacuation destination setting screen to the terminal device 2, and causes the terminal device 2 to display the evacuation destination setting screen. Fig. 14 is a diagram showing an example of the evacuation destination setting screen and the setting completion screen provided from the information providing device 1 according to the embodiment and displayed on the terminal device 2.

[0140] The evacuation destination setting screen 64 shown in Fig. 14(a) includes a map 65a, an add / delete button 65b, and a complete button 65c. The map 65a displays a mark indicating the location of the base of the user U, a mark indicating the location of the set or added evacuation destination, and the like. The add / delete button 65b is a UI button for adding or deleting an evacuation destination. The complete button 65c is a UI button that is selected when completing the setting operation.

[0141] When the user U wishes to complete the setting operation, he or she selects a completion button 65c. When the completion button 65c is selected, the acquisition unit 30 transmits information for displaying a setting completion screen 66 shown in Fig. 14(b) to the terminal device 2, and causes the terminal device 2 to display the setting completion screen 66. The setting completion screen 66 includes a completion button 67, and when the user U selects the completion button 67, the user information acquisition process is completed.

[0142] [3.3.1.1.6. Other] The acquiring unit 30 can transmit to the terminal device 2 information on a disaster prevention action setting screen (not shown) for allowing the user U to set information on disaster prevention actions to be arranged in timeline format on the disaster prevention timeline and the display order (proposed order) of the information on disaster prevention actions on the disaster prevention timeline, and can display the disaster prevention action setting screen on the terminal device 2. The acquiring unit 30 acquires disaster prevention action setting information from the terminal device 2, including information on disaster prevention actions set by the user U on the disaster prevention action setting screen and the display order of the information on disaster prevention actions. The acquiring unit 30 adds the acquired disaster prevention action setting information to the user setting information.

[0143] The disaster prevention action setting screen may be used, for example, as the item selection screen 40. In this case, on the item selection screen 40, the user U can change the order of the buttons 41b, 41c, 41d, and 41e by operating the terminal device 2, thereby changing the setting of the display order of the information on disaster prevention actions.

[0144] In addition, user U sets information on multiple disaster prevention actions by selecting buttons 41b, 41c, 41d, and 41e to add specific details of the disaster prevention actions, but can also exclude information on disaster prevention actions shown on the disaster prevention timeline by not setting information on some of the disaster prevention actions.

[0145] The default disaster prevention actions shown on the disaster prevention timeline are the actions of checking stockpiles, checking contact information, checking evacuation sites, and evacuating to evacuation sites, but the user U can add new disaster prevention actions to the disaster prevention timeline. New disaster prevention actions include, for example, the actions of checking the news, checking the evacuation situation, and checking and carrying necessary items that are items that need to be carried.

[0146] The news checking behavior is a checking behavior of damage information or damage prediction information caused by a disaster in an area including the base of user U, and the checking behavior of damage information or damage prediction information is, for example, checking information acquired in real time from a website that provides news of the area including the base of user U. The evacuation status checking behavior is, for example, a checking behavior of the evacuation status of people in the area including the base of user U, and for example, a checking behavior of evacuation information notified from the evacuation information providing device 4.

[0147] [3.3.1.2. Acquiring disaster-related information] The acquisition unit 30 acquires the warning information transmitted from the disaster-related information providing device 3 via the communication network 6 and the communication unit 10. The disaster-related information is information related to disasters, and includes hazard map information, warning information, and weather forecast information. The hazard map information includes information on areas expected to be flooded and areas at risk of landslides. The warning information is information related to disaster warnings, and includes information on warning target areas that are areas subject to warnings and information on the warning level for each warning target area. The weather forecast information includes information indicating the predicted amount of precipitation and wind speed per hour for each area.

[0148] [3.3.1.3. Obtaining evacuation information] The acquiring unit 30 acquires evacuation information transmitted from the evacuation information providing device 4 via the communication network 6 and the communication unit 10. The evacuation information includes information on evacuation in response to a disaster and information indicating the evacuation status of each of the multiple users U. The acquiring unit 30 updates the evacuation-related information stored in the evacuation-related information storage unit 24 based on the acquired evacuation information.

[0149] [3.3.1.4. Acquiring Area Status Information] The acquisition unit 30 acquires area state information transmitted from the area state information providing device 5 via the communication network 6 and the communication unit 10. The area state information is information indicating an area state including each movement route between the bases of multiple users U and each evacuation site, and includes information such as road closure locations, locations that have become dangerous or are predicted to become dangerous due to a disaster or the like, locations where accidents have occurred, and locations where there is congestion.

[0150] [3.3.1.5. Obtaining traffic information] The acquisition unit 30 acquires traffic information transmitted from a traffic information providing device (not shown) via the communication network 6 and the communication unit 10. The traffic information includes information indicating the state of transportation from the location of the user U to the base (e.g., living base) or evacuation site of the user U. The information indicating the state of transportation includes information on the current service schedules of trains, buses, airplanes, etc., information indicating the availability of taxis, information indicating the location of taxis, etc.

[0151] [3.3.2. Judgment unit 31] The determination unit 31 determines the degree of impact of the disaster on the user U, based on the disaster-related information and user information acquired by the acquisition unit 30. The disaster-related information is information related to the disaster, and includes hazard map information, weather forecast information, and warning information, and the user information includes information on a plurality of attributes related to the user U.

[0152] Hazard map information includes information on areas expected to be flooded and areas at risk of landslides, etc. Information on areas expected to be flooded includes information indicating the location of the areas expected to be flooded and the expected flood depth, and the expected flood depth is the expected depth of flooding. Information on areas at risk of landslides includes information indicating the location of the areas at risk of landslides.

[0153] The weather forecast information is information indicating weather conditions for each region estimated from weather conditions, and includes, for example, information indicating the predicted hourly amount of rainfall and wind speed for each region. The warning information is information regarding disaster warnings, and includes information on regions subject to warning levels for each warning level.

[0154] The attributes related to user U include, for example, the location of user U's base, attributes of user U's base, attributes of the surrounding area of ​​user U's base, attributes of user U, attributes of user U's housemates, attributes of user U's pets (including the presence or absence of pets), etc. The attributes of the surrounding area of ​​user U's base include, for example, information on whether or not there is a river or cliff near user U's base.

[0155] The determination unit 31 determines the degree of impact of a disaster on the user U, which is expected in the event of a disaster, based on the hazard map information and the user information. The degree of impact is the degree of risk expected on the hazard map information, and may be hereinafter referred to as a first degree of impact.

[0156] The determination unit 31 determines whether or not the base of user U is included in the expected flooding area, for example, based on information on the expected flooding area and the location of the base of user U. If the determination unit 31 determines that the base of user U is included in the expected flooding area, it determines that the first degree of impact is high, and if not, it determines that the first degree of impact is low.

[0157] In addition, if the determination unit 31 determines that the base of user U is included in an area expected to be flooded, it can also determine the first degree of impact based on the expected flood depth at the location of user U's base and the building attributes and occupied location of user U's base.

[0158] For example, if the expected flood depth at the location of user U's base is a maximum of 3 to 5 m and the building attribute of user U's base is a two-story detached house, the risk is determined to be high. Also, if the expected flood depth at the location of user U's base is a maximum of 3 to 5 m, the building attribute of user U's base is a 10-story apartment building, and user U's occupied location is on the fifth floor, the risk is determined to be lower than when the building attribute of user U's base is a two-story detached house.

[0159] Furthermore, the determination unit 31 determines whether or not the base of user U is included in a landslide disaster warning area, for example, based on information about the landslide disaster warning area and the location of the base of user U. If the determination unit 31 determines that the base of user U is included in a landslide disaster warning area, it determines that the first degree of impact is high, and if not, it determines that the first degree of impact is low.

[0160] Furthermore, when the determination unit 31 determines that the base of the user U is included in a landslide disaster warning area, the determination unit 31 can also determine the first degree of influence based on the building attributes and the occupied position of the base of the user U.

[0161] For example, the judgment unit 31 judges that the first degree of influence is high when the building attribute of user U's base is a two-story detached wooden house, and judges that the first degree of influence is low when the building attribute of user U's base is a 10-story apartment building with a reinforced concrete structure and user U's occupied location is on the fifth floor, compared to when the building attribute of user U's base is a two-story detached wooden house.

[0162] Furthermore, the landslide disaster warning area may include information such as an estimated sediment inflow speed, an estimated sediment inflow volume, or an estimated sediment inflow depth, in addition to information on the location of the landslide disaster warning area. When the determination unit 31 determines that the base of the user U is included in the landslide disaster warning area, the determination unit 31 determines the degree of influence on the base of the user U based on the estimated sediment inflow speed, the estimated sediment inflow volume, or the estimated sediment inflow depth at the base of the user U and the building attributes and occupied position of the base of the user U, and determines the determined degree of influence as a first degree of influence. The degree of influence on the base of the user U is higher, for example, based on the estimated sediment inflow speed, the estimated sediment inflow volume, or the estimated sediment inflow depth, as the amount and depth of sediment inflow to the base of the user U increases.

[0163] Furthermore, the determination unit 31 determines the degree of impact of the disaster on the user U, based on the weather forecast information and the user information acquired by the acquisition unit 30. This degree of impact is the degree of impact on the disaster predicted in real time based on the weather forecast information, and may hereinafter be referred to as a second degree of impact.

[0164] The determination unit 31 determines the presence or absence of flooding, the depth of flooding, the presence or absence of landslide, etc., predicted at the location of the base of the user U, based on the weather forecast information acquired by the acquisition unit 30. The determination unit 31 can determine the second degree of impact based on the presence or absence of flooding, the depth of flooding, the presence or absence of landslide, etc., predicted at the location of the base of the user U.

[0165] For example, the determination unit 31 determines that the second degree of impact is low when there is no predicted flooding at the location of the base of the user U, and determines that the second degree of impact is high when there is predicted flooding at the location of the base of the user U. Furthermore, the determination unit 31 can determine that the second degree of impact is higher the greater the predicted flood depth at the location of the base of the user U.

[0166] Furthermore, the determination unit 31 determines that the second degree of impact is low when there is no predicted inflow of sediment at the location of the base of the user U, and determines that the second degree of impact is high when there is inundation with sediment at the location of the base of the user U. Furthermore, the determination unit 31 can determine that the second degree of impact is higher the greater the amount of sediment predicted to flow into the location of the base of the user U and the greater the depth of the sediment inflow.

[0167] The determination unit 31 can also determine the degree of impact of the disaster on the user U, based on the warning information and the user information acquired by the acquisition unit 30. This degree of impact is the degree of impact of the disaster on the user U in a state where the alert level indicated in the warning information is the alert level of the area including the location of the base of the user U, or the alert level that is one or two alert levels higher than the alert level indicated in the warning information, and may hereinafter be referred to as a third degree of impact.

[0168] For example, when the alert level indicated by the alarm information is one level higher than the alert level of the area including the location of user U's base, if the building attributes of user U's base are a 10-story apartment building with a reinforced concrete structure and user U's occupied location is on the fifth floor, the judgment unit 31 increases the third degree of influence compared to when the building attributes of user U's base are a two-story detached wooden house.

[0169] Furthermore, the determination unit 31 can determine the first influence degree, the second influence degree, and the third influence degree based on the attributes of the user U, the attributes of the user U's housemates, the attributes of the user U's pets, the attributes of the surroundings of the user U's base, and the like, in addition to or instead of the building attributes and occupied location of the base of the user U. Hereinafter, when the first influence degree, the second influence degree, and the third influence degree are not individually indicated, they may be simply referred to as influence degrees. The attributes of the surroundings of the base of the user U are, for example, attributes indicating whether or not there is a river or a cliff near the base of the user U.

[0170] For example, if the user U is physically disabled, the judgment unit 31 may determine a higher degree of influence than if the user U is not physically disabled, or may determine a higher degree of influence if the user U is ill than if the user U is not ill.

[0171] Furthermore, the determination unit 31 increases the degree of influence when the user U has cohabitants such as infants or elderly people compared to when the user U does not have cohabitants such as infants or elderly people, and increases the degree of influence when the user U has a pet compared to when the user U does not have a pet. Furthermore, the determination unit 31 increases the degree of influence the more cohabitants such as infants or elderly people there are, and increases the degree of influence the more pets there are.

[0172] Furthermore, when there is a river or a cliff near the base of the user U, the determination unit 31 increases the degree of influence compared to when there is no river or cliff near the base of the user U. Furthermore, when there is a river or a cliff near the base of the user U, the determination unit 31 can also increase the degree of influence the closer the distance from the base of the user U to the river or cliff.

[0173] Furthermore, the determination unit 31 determines the current or future congestion degree of the evacuation site preset for each of the multiple users U. For example, the determination unit 31 determines the current or future congestion degree of the evacuation site preset for each of the multiple users U based on the evacuation information acquired by the acquisition unit 30. The evacuation site preset for the user U is the evacuation site set on the evacuation destination editing screen 62 shown in Fig. 13(b). The congestion degree is, for example, the ratio of people evacuating to the evacuation site to the capacity of the evacuation site.

[0174] The determination unit 31 can also determine the current or future congestion level of the evacuation site preset for each user U, based on location information indicating the location of each user U included in the user information acquired by the acquisition unit 30. In this case, the determination unit 31 determines the current congestion level of the evacuation site based on the location of the user U, and determines the future congestion level of the evacuation site based on the location of the user U and the location of the user U, namely, the location where the user U is staying and the state of movement.

[0175] The determination unit 31 can also determine the future degree of congestion at the evacuation site based on the above-mentioned degree of influence in addition to the location of the user U. The determination unit 31 can also determine the future degree of congestion at the evacuation site based on a change in the alert level in addition to the location of the user U.

[0176] 3.3.3. Determination unit 32 The determination unit 32 determines information to be provided, which is information related to evacuation appropriate to the user U before evacuation, for the user U among the multiple users U, based on the evacuation information and user information acquired by the acquisition unit 30. For example, when an evacuation place for the user U is not set in the user-related information, or when the congestion degree of the evacuation place for the user U set in the user-related information and determined by the determination unit 31 is equal to or higher than a threshold, the determination unit 32 determines information to be provided, which is information related to evacuation appropriate to the user U before evacuation. Note that the timing of determining the information to be provided by the determination unit 32 is not limited to such an example.

[0177] The information regarding evacuation in the event of a disaster includes, for example, information regarding evacuation sites and information regarding candidate evacuation routes to the evacuation sites. The information regarding evacuation sites includes information indicating the location of the evacuation site, the number of people that can be accommodated, the area that can be accommodated, etc. The information regarding candidate evacuation routes to the evacuation sites is, for example, information regarding a plurality of travel routes between the location of the base of each user U and each evacuation site.

[0178] The information to be provided determined by the determination unit 32 includes, for example, information indicating an evacuation site for the user U, an evacuation route which is a travel route to the evacuation site, and the timing of evacuation to the evacuation site.

[0179] For example, the determination unit 32 determines the current or future congestion degree of each evacuation site based on the evacuation information. Then, the determination unit 32 determines the evacuation site of the user U, the travel route to the evacuation site, and the timing of evacuation to the evacuation site based on the location of the base of the user U, the attributes of the user U, multiple travel routes to each evacuation site (candidate evacuation routes), the current or future congestion state of each evacuation site, and the like.

[0180] For example, the determination unit 32 determines an evacuation site with the smallest total value obtained by weighting a value according to the attributes of the user U, the length of the travel route, the degree of congestion at the evacuation site, and the like, as an evacuation site for the user U. Furthermore, based on the state of an area including the multiple travel routes to the determined evacuation site, the determination unit 32 determines, as an evacuation route, a travel route that avoids places that have become dangerous or are predicted to become dangerous due to a disaster or the like among the multiple travel routes to the evacuation site.

[0181] The determination unit 32 also determines, as the evacuation timing, the timing when the total value obtained by weighting the values ​​according to the attributes of the user U, the length of the travel route, the congestion degree of the evacuation site, the value according to the alert level, and the like, becomes equal to or exceeds a preset threshold value. Then, the determination unit 32 determines, as information to be provided to the user U, information including information indicating the determined evacuation site, evacuation route, and evacuation timing.

[0182] The value according to the attributes of the user U is a value calculated according to, for example, the age, sex, physical condition, etc. of the user U. In this way, the determination unit 32 determines, as the information to be provided, information including information regarding evacuation according to the attributes of the user U as information regarding evacuation according to the user U. The method of determining the evacuation site for the user U, the travel route to the evacuation site, and the timing of evacuation to the evacuation site, etc. is not limited to the above-mentioned example.

[0183] Furthermore, the determination unit 32 can determine information further including information indicating the evacuation means of the user U before evacuation as the information to be provided to the user U before evacuation. For example, when the evacuation site is far from the base location of the user U, the determination unit 32 determines information further including information indicating that the means of transportation is preferably a taxi as the information to be provided to the user U before evacuation. Furthermore, when the travel route from the base location of the user U to the evacuation site is a narrow road, the determination unit 32 determines information further including information indicating that the means of transportation is preferably walking as the information to be provided to the user U before evacuation.

[0184] Furthermore, the determination unit 32 can determine the evacuation means of the user U before evacuation as the means of transportation to be proposed to the user U before evacuation based on the attributes of the user U before evacuation. For example, the determination unit 32 determines a taxi as the means of transportation when the user U is elderly or physically disabled. Furthermore, the determination unit 32 can determine a taxi as the means of transportation when a value according to the attributes of the user U is equal to or greater than a threshold, and not determine the means of transportation when the value according to the attributes of the user U is less than the threshold. The value according to the attributes of the user U is, for example, a value calculated according to the age, physical condition, etc. of the user U.

[0185] Furthermore, the determination unit 32 changes the evacuation place and evacuation route of at least one of the user U before evacuation and the user U during evacuation, based on at least one of the area state information acquired by the acquisition unit 30 and the congestion degree determination result by the determination unit 31. In this way, the determination unit 32 can determine the evacuation place and evacuation route of the user U according to the evacuation situation of the other users U.

[0186] For example, when the current or future congestion degree of an evacuation site determined as an evacuation site for a user U before evacuation or a user U during evacuation is equal to or greater than a threshold value, the determination unit 32 changes the evacuation site for the user U before evacuation or a user U during evacuation to a site different from the preset evacuation site, and also changes the evacuation route. The method of determining the new evacuation site and evacuation route is the same as the method of determining the evacuation site and evacuation route before the change.

[0187] Furthermore, the determination unit 32 determines whether or not the evacuation route set for the user U as an evacuation route to an evacuation site for the user U before evacuation or the user U during evacuation is difficult to pass or impassable, based on the area state information acquired by the acquisition unit 30. When the determination unit 32 determines that the evacuation route set for the user U is difficult to pass or impassable, the determination unit 32 can determine, as the changed travel route for the user U, a travel route that is easy to pass and has the shortest distance to the evacuation site, based on the ease of passing among multiple travel routes to the evacuation site and the distance to the evacuation site, etc. Note that being impassable includes being dangerous.

[0188] In addition, the determination unit 32 can extract users U who are away from the evacuation target area from among the multiple users U based on the location information acquired by the acquisition unit 30, and determine an action to be proposed to the extracted users U.

[0189] For example, the determination unit 32 determines whether it is difficult to travel to the evacuation site by public transport and whether the congestion level of the evacuation site is equal to or higher than a threshold based on information on the state of the public transport and information on the congestion level of the evacuation site set as the evacuation site for the user U. When the determination unit 32 determines that it is difficult to travel to the evacuation site by public transport or that the congestion level of the evacuation site is equal to or higher than a threshold, the determination unit 32 determines that the user U, who is far from the evacuation target area, should stay in a place away from the evacuation target area instead of moving to the base or to the set evacuation site. Note that the information on the state of the public transport is included in the traffic information acquired by the acquisition unit 30, and the information on the congestion level of the evacuation site is information determined by the determination unit 31.

[0190] Furthermore, when the determination unit 32 determines that it is easy to travel to the evacuation site by public transportation or that the congestion level of the evacuation site is less than a threshold, it proposes travel to the evacuation site set for the user U who is far from the evacuation target area. In this case, the determination unit 32 can determine the travel route and travel timing of the user U who is far from the evacuation target area, and determine information including the determined travel route and travel timing as information on the proposed action.

[0191] In addition, the timing at which the determination unit 32 determines information regarding evacuation according to the user U before evacuation includes, but is not limited to, the timing at which an evacuation information request is made, the timing at which the alert level changes, the timing at which the alert level becomes the level set by the user U, or the timing at which the evacuation destination confirmation button 71h described later is selected.

[0192] In addition, before alert level 1 is announced, the determination unit 32 can also determine the evacuation site, evacuation route, and evacuation timing for user U based on, for example, information on the congestion level of evacuation sites and area state information during past disasters.

[0193] [3.3.4. Specification part 33] The identification unit 33 identifies one or more disaster prevention actions according to the user U and the level of the warning from among the plurality of disaster prevention actions, based on the warning information and user information acquired by the acquisition unit 30. The plurality of disaster prevention actions include, for example, a check of stockpiles, a check of contact information, a check of evacuation sites, and an evacuation to an evacuation site.

[0194] The user setting information stored in the user setting information memory unit 21 includes information indicating the types of disaster prevention actions during normal times and the types of disaster prevention actions according to each alert level, and the identification unit 33 can identify disaster prevention actions during normal times, disaster prevention actions at alert level 3, disaster prevention actions at alert level 4, disaster prevention actions at alert level 5, etc. based on the user setting information and disaster-related information, etc.

[0195] For example, if the location of user U's base is within an area of ​​alert level 3, the identification unit 33 can identify disaster prevention actions to be taken at alert level 3, and if the location of user U's base is within an area of ​​alert level 4, the identification unit 33 can identify disaster prevention actions to be taken at alert level 4.

[0196] The user setting information includes information indicating the order of disaster prevention actions to be taken at normal times, alert level 3, alert level 4, and alert level 5, and the identification unit 33 identifies the order of disaster prevention actions to be shown to user U based on the user setting information.

[0197] In addition, the identification unit 33 can also identify one or more disaster prevention actions from among multiple disaster prevention actions that correspond to the user U and the level of the alert, based on the rate of change of the alert level and the attributes of the user U, instead of the type of disaster prevention action previously set in the user setting information.

[0198] For example, the specification unit 33 can specify one or more disaster prevention actions according to the attributes and alert level of the user U based on the user information stored in the user information storage unit 20. The attributes of the user U are, for example, the gender, age, interests, family structure, and occupation of the user U. For example, even for the same alert level, the specification unit 33 can specify different one or more disaster prevention actions depending on the gender of the user U. In addition, the specification unit 33 can change the combination of the specified alert level and disaster prevention action according to a score obtained by weighting and adding values ​​corresponding to each of the multiple attributes of the user U.

[0199] Furthermore, the faster the alert level changes, the faster the identification unit 33 can identify the disaster prevention action associated with the alert level set in the user setting information as a disaster prevention action at an alert level lower than the associated alert level. For example, when the time interval from the announcement of alert level 1 to the announcement of alert level 2 is equal to or less than a threshold, the identification unit 33 can identify the disaster prevention action associated with alert level 3 in the user setting information as a disaster prevention action to be notified at the time when alert level 2 is announced.

[0200] Furthermore, the identification unit 33 can also identify a checking action that the user U frequently checks among a plurality of checking actions, which are a type of disaster prevention action, as a disaster prevention action for which the user U should be notified at an alert level lower than the alert level set in the user setting information. For example, when a checking action associated with alert level 3 is frequently checked, the identification unit 33 can identify such checking action as a disaster prevention action for which the user U should be notified at alert level 2.

[0201] In addition, the specification unit 33 can narrow down and specify disaster prevention actions to be specified from among the plurality of disaster prevention actions according to the attributes of the user U. For example, the specification unit 33 can narrow down disaster prevention actions to be specified from among the plurality of disaster prevention actions according to the attributes of the user U.

[0202] [3.3.5. Generation unit 34] The generating unit 34 generates a stockpile list, which is a list of stockpile items required by the user U, based on the user information acquired by the acquiring unit 30.

[0203] For example, the generation unit 34 generates a list of supplies necessary for the user U and cohabitants based on the age, sex, number of cohabitants, age, sex, etc. of the user U. The generation unit 34 also generates a list of supplies necessary for pets based on the number, type, breed name, etc. of pets kept by the user U.

[0204] [3.3.6.Providing Department 35] The providing unit 35 provides the provided information to the user U by transmitting, as provided information, information on the alert level, disaster prevention information, information according to the degree of impact determined by the determining unit 31, information on the stockpile list, and the like to the terminal device 2 of the user U. In addition, the providing unit 35 provides the proposed information to the user U by transmitting, to the terminal device 2 of the user U, proposed information including information on the action determined by the determining unit 32 (action proposed to the user U).

[0205] When a disaster prevention information transmission request from the user U is received by the communication unit 10 or when the alert level reaches a set level, the providing unit 35 provides the disaster prevention information as provided information to the user U. The disaster prevention information includes information on one or more disaster prevention actions identified by the identifying unit 33.

[0206] For example, when the providing unit 35 receives a request to send disaster prevention information when no alert indicating an alert level has been issued in the area including the location of the user U's base, the providing unit 35 provides the user U with disaster prevention information including information on disaster prevention actions that the user U should normally (under normal circumstances) as provided information.

[0207] Fig. 15 is a diagram showing an example of a disaster prevention screen including provided information displayed on the terminal device 2 according to the embodiment. A disaster prevention screen 68 shown in Fig. 15 includes warning-related information 69 and disaster prevention timeline information 70 that are provided to the user U and displayed on the terminal device 2 when there is no warning of an alert level or higher.

[0208] The alert-related information 69 is text information including "There are no alerts of alert level 3 (or higher)" and "Updated at 10:10 on September 19th," indicating that no alert level has been announced for the area including the location of user U's base.

[0209] Disaster prevention timeline information 70 is information on the disaster prevention timeline, and includes a normal time tag 71a, an expected danger level confirmation button 71b, an evacuation timing confirmation button 71c, an alert level 3 o'clock tag 71d, a stockpile confirmation button 71e, a contact confirmation button 71f, an alert level 4 o'clock tag 71g, an evacuation destination confirmation button 71h, and a precautions confirmation button 71i.

[0210] The expected danger level confirmation button 71b, evacuation timing confirmation button 71c, stockpile confirmation button 71e, contact confirmation button 71f, evacuation destination confirmation button 71h, and precautions confirmation button 71i are information on the disaster prevention actions of the user U, and are displayed in timeline format in the order in which the user U is to confirm them.

[0211] 15, in normal times when no alert of alert level 3 or higher has been issued in the area including the location of the base of the user U, an expected danger confirmation button 71b and an evacuation timing confirmation button 71c are highlighted as information on disaster prevention actions that the user U should preferably take, and a normal time tag 71a indicating that it is normal times is highlighted. Note that the highlighting is performed, for example, by coloring in red, but is not limited to this example.

[0212] The assumed danger confirmation button 71b is a UI button for displaying the result of the assumed danger check determined by the determination unit 31 on the terminal device 2. For example, when the assumed danger confirmation button 71b is selected by the user U, the provision unit 35 causes the terminal device 2 to display a danger check result screen 44 shown in FIG. 9(a). This allows the user U to confirm the danger level, that is, the degree of impact of the disaster on the user U. In this case, the danger check result screen 44 includes a back button instead of the timing setting start button 45d. Also, in normal times, the assumed danger level 45c included in the danger check result screen 44 is an example of information corresponding to the degree of impact, and is information corresponding to the first degree of impact.

[0213] The evacuation timing confirmation button 71c is a UI button for displaying on the terminal device 2 information on the setting level, which is the alert level set by the user U as a notification level based on the result of the assumed danger check determined by the determination unit 31. For example, when the evacuation timing confirmation button 71c is selected by the user U, the provision unit 35 causes the terminal device 2 to display information on the setting level, for example, at a timing when the setting level included in the user setting information stored in the user setting information storage unit 21 matches the alert level.

[0214] The notification level may be automatically determined as the set level to be an alert level proposed by the determination unit 31 based on the result of the assumed danger check determined by the determination unit 31. In this case, the determination unit 31 adds the determined set level to the user setting information stored in the user setting information storage unit 21.

[0215] In addition, the disaster prevention timeline information 70 includes an alert level 3 tag 71d, a stockpile check button 71e, a contact check button 71f, an alert level 4 tag 71g, an evacuation destination check button 71h, and a precautions check button 71i, but these are not highlighted under normal circumstances and are highlighted when there is an alert of alert level 3 or higher, as described below.

[0216] The emergency supplies check button 71e and the contact information check button 71f are displayed below the alert level 3 o'clock tag 71d and above the alert level 4 o'clock tag 71g, allowing the user U to understand that they are set to check emergency supplies and contact information when alert level 3 is announced.

[0217] In addition, the evacuation destination confirmation button 71h and the precautions confirmation button 71i are displayed below the alert level 4 tag 71g, which enables the user U to understand that when alert level 4 is announced, he or she is set to perform actions such as confirming the evacuation destination and checking precautions.

[0218] The stockpile confirmation button 71e is a button for confirming stockpiles, which is one of disaster prevention actions, and the user U can select the stockpile confirmation button 71e by operating the terminal device 2. When the stockpile confirmation button 71e is selected, the providing unit 35 provides the user U with information on the stockpile list generated by the generating unit 34.

[0219] The information on the stockpile list is provided to the user U, for example, by displaying information including the first stockpile list display area 55b and the second stockpile list display area 55c on the stockpile setting confirmation screen 54 shown in Figure 11 (b) on the terminal device 2.

[0220] The contact confirmation button 71f is a button for confirming contact, which is one of disaster prevention actions, and the user U can select the contact confirmation button 71f by operating the terminal device 2. When the contact confirmation button 71f is selected, the providing unit 35 provides the user U with contact information set by the user U and included in the user setting information. The contact information is provided to the user U, for example, by causing the terminal device 2 to display information including the contact information display area 59a of the contact confirmation screen 58 shown in FIG. 12(b).

[0221] The evacuation destination confirmation button 71h is a button for confirming an evacuation destination, which is one of disaster prevention actions, and the user U can select the evacuation destination confirmation button 71h by operating the terminal device 2. When the evacuation destination confirmation button 71h is selected, the providing unit 35 provides the user U with evacuation destination information set by the user U and included in the user setting information. The evacuation destination information is provided to the user U, for example, by causing the terminal device 2 to display information including the map 65a of the evacuation destination setting screen 64 shown in Fig. 14(a).

[0222] The caution confirmation button 71i is a button for confirming cautions during evacuation, which is one of disaster prevention actions, and the user U can select the caution confirmation button 71i by operating the terminal device 2. When the caution confirmation button 71i is selected, the providing unit 35 provides caution information to the user U. The caution information includes information indicating cautions during evacuation and information indicating cautions when it is impossible to reach an evacuation site.

[0223] In the above example, as disaster prevention actions, during normal times, the actions of checking the results of the expected risk check and checking the timing of evacuation are suggested, at alert level 3 the actions of checking stockpiles and checking contact information are suggested, and at alert level 4 the actions of checking the evacuation destination and checking points of caution are suggested, but the suggested disaster prevention actions, the suggested timing, and the suggested order are not limited to such examples.

[0224] For example, the proposed disaster prevention actions, the proposal timing, and the proposal order are changed according to settings made by the user U. Note that the proposed disaster prevention actions, the proposal timing, and the proposal order can also be automatically set by the determination unit 31 according to the attributes of the user U, the attributes of the base of the user U, the type of disaster, the progress of the disaster, and the like.

[0225] During normal times, the alert level 3 o'clock tag 71d, the stockpile check button 71e, the contact check button 71f, the alert level 4 o'clock tag 71g, the evacuation destination check button 71h, and the caution check button 71i do not have to be included in the disaster prevention timeline information 70. Furthermore, during normal times, the alert level 3 o'clock tag 71d, the stockpile check button 71e, the contact check button 71f, the alert level 4 o'clock tag 71g, the evacuation destination check button 71h, and the caution check button 71i may be arranged in a smaller size than that shown in FIG.

[0226] In this way, during normal times, the provision unit 35 can suggest to the user U the action of checking stockpiles and the action of checking contact information as disaster prevention actions, thereby enabling the user U to take appropriate disaster prevention actions.

[0227] Next, a case will be described where the set level is alert level 3 and the location of the user U's base is included in an area where an alert of alert level 3 has been issued. When the location of the user U's base is included in an area where an alert level has been announced, the providing unit 35 notifies the user U of alert notification information, which is information on the alert level of the area including the location of the user U's base, as provided information based on the alert information acquired by the acquiring unit 30.

[0228] In addition, the providing unit 35 notifies user U of disaster prevention alert information when the location of user U's base is included in the area where an alert level alert has been issued, and further provides user U with the disaster prevention alert information as provision information when the location of user U's base is included in the area where an alert level alert has been issued and the alert level is the level set by user U.

[0229] Fig. 16 is a diagram showing another example of a display screen including information to be provided and a disaster prevention screen displayed on the terminal device 2 according to the embodiment. A display screen 72 shown in Fig. 16(a) includes warning notification information 73 and disaster prevention notification information 74 that are provided to the user U and displayed on the terminal device 2 when alert level 3 is announced and the setting level of the user U is alert level 3. In the example shown in Fig. 16(a), the warning notification information 73 and the disaster prevention notification information 74 are displayed as a pop-up on the top screen of the terminal device 2, whereby the user U can easily grasp the warning notification information 73 and the disaster prevention notification information 74.

[0230] The warning notification information 73 shown in FIG. 16(a) is text information including "[Warning level 3 equivalent] Now" and "Risk of landslides rising in City B, A Prefecture. Check the dangerous areas on the map (announced at 13:00)", and is provided to user U when the area for which a warning indicating the alert level has been issued is "City B, A Prefecture" and the location of user U's base is "City B, A Prefecture."

[0231] Disaster prevention alert information 74 shown in Figure 16 (a) is text information including "[Disaster prevention timeline] Now", "Alert level 3 (or equivalent) has been announced for the area around your home", and "Are you in a dangerous location? Please check your actions in the event of a disaster".

[0232] The providing unit 35 determines text information of "Alert level 3 (or equivalent) has been announced around the home" based on the alert information acquired by the acquiring unit 30. The providing unit 35 also determines text information of "Are you in a dangerous place? Please check your actions in the event of a disaster" included in the disaster prevention notification information 74 based on the alert information, the danger level (degree of impact of the disaster on the user U) determined by the determining unit 31, and the text response information stored in the text response information storage unit 23.

[0233] 16(a), the text information "Are you in a dangerous place? Please check your actions in the event of a disaster" is notification information extracted from second notification information corresponding to the case where alert level 3, which is the setting level of user U, is announced and the risk check at user U's base is NG. Disaster prevention alert information 74 may include information corresponding to the second impact degree or information corresponding to the third impact degree instead of or in addition to the information corresponding to the first impact degree.

[0234] The user U can select disaster prevention alert information 74 included in the display screen 72 by a click operation or a tap operation using an operation unit (not shown) of the terminal device 2. When the disaster prevention alert information 74 is selected by the user U, the providing unit 35 provides the disaster prevention information to the user U by transmitting information for displaying a disaster prevention screen 75 shown in Fig. 16(b) on the terminal device 2. The disaster prevention screen 75 shown in Fig. 16(b) includes disaster prevention information including warning-related information 69 and disaster prevention timeline information 70.

[0235] The warning-related information 69 shown in FIG. 16(b) includes warning information 69a indicating that warning level 3 has been announced, and notification information 69b which is information according to the degree of impact of the disaster on the user U. The notification information 69b shown in FIG. 16(b) is information on the disaster prevention TL top extracted from the second notification information corresponding to the case where warning level 3 has been announced and the risk check at the base of the user U is NG, and is text information saying "Are you in a dangerous place? Please check your actions in the event of a disaster." The information on the disaster prevention TL top is an example of information indicating the degree of necessity for evacuation by the user U. Furthermore, the notification information 69b is information according to the first degree of impact.

[0236] 16(b), a stockpile check button 71e and a contact check button 71f are highlighted as information on disaster prevention actions that are preferable for the user U to take at alert level 3 when an alert level 3 warning has been issued in an area including the location of the user U's base, and an alert level 3 tag 71d indicating that it is alert level 3 is highlighted. Note that the highlighting is performed, for example, by coloring in red, but is not limited to this example.

[0237] In this way, when an alert level 3 alert is issued, the provision unit 35 can suggest to the user U the actions of checking stockpiles and checking contact information as disaster prevention actions, thereby enabling the user U to take appropriate disaster prevention actions.

[0238] Next, a case will be described where the set level is alert level 3 and the location of the base of the user U is included in an area where an alert of alert level 4 has been issued. When the alert level changes from 3 to 4, the providing unit 35 notifies the user U of the alert-related information and the disaster prevention timeline information as provided information.

[0239] 17A and 17B are diagrams showing still another example of a display screen including information to be provided and a disaster prevention screen displayed on the terminal device 2 according to the embodiment. A display screen 76 shown in Fig. 17A includes warning-related information 69 and disaster prevention timeline information 70 that are provided to the user U and displayed on the terminal device 2 when the setting level of the user U is alert level 3 and the alert level of the area including the location of the base of the user U changes from 3 to 4.

[0240] The alert-related information 69 shown in Fig. 17(a) includes alert information 69a indicating that alert level 4 has been announced, and notification information 69b which is information according to the degree of impact of the disaster on user U. The notification information 69b shown in Fig. 17(a) is information on the disaster prevention TL top extracted from the second notification information corresponding to the case where alert level 4 has been announced and the risk check at user U's base is NG, and is text information stating "Are you safe? Please check your actions in the event of a disaster."

[0241] In the disaster prevention timeline information 70 shown in FIG. 17(a), an evacuation destination confirmation button 71h and a caution confirmation button 71i are highlighted as information on disaster prevention actions that the user U should preferably take at alert level 4 when an alert level 4 warning is issued in an area including the location of the user U's base, and an alert level 4 tag 71g indicating that the alert level is 4 is highlighted. The highlighting is performed, for example, by coloring in red, but is not limited to this example. For example, the highlighting may be performed in accordance with the designation of disaster alert colors by the Cabinet Office or the Japan Meteorological Agency, such as purple for alert level 4 and black for alert level 5. The alert level 4 tag 71g includes text information of "Evacuation Order Issued", and the user U can grasp the degree of necessity of evacuation by using such text information.

[0242] In this way, when there is an alert level 4 warning, the provision unit 35 can suggest to the user U disaster prevention actions, such as checking an evacuation destination and checking points to be careful of when evacuating, thereby enabling the user U to take appropriate disaster prevention actions.

[0243] Next, a case will be described where the location of the base of the user U is included in an area where an alert of alert level 5 has been issued. When the alert level changes from 4 to 5, the providing unit 35 notifies the user U of alert-related information 69 and disaster prevention timeline information 70 as provided information.

[0244] The display screen 77 shown in Figure 17 (b) includes alert-related information 69 and disaster prevention timeline information 70 that are provided to user U and displayed on terminal device 2 when the alert level for the area including the location of user U's base changes from 4 to 5.

[0245] The alert-related information 69 shown in Fig. 17(b) includes alert information 69a indicating that alert level 5 has been announced, and notification information 69b which is information according to the degree of impact of the disaster on the user U. The notification information 69b shown in Fig. 17(b) is information on the disaster prevention TL top extracted from the second notification information corresponding to the case where alert level 5 has been announced and the risk check at the base of the user U is NG, and is text information of "take action to protect your life." Note that the above-mentioned notification information 69b may include information according to the second degree of impact or information according to the third degree of impact instead of or in addition to the information according to the first degree of impact.

[0246] 17(b), a caution check button 71i is highlighted as information on disaster prevention actions that are preferable for the user U to take at alert level 5 when an alert of alert level 5 has been issued in an area including the location of the base of the user U, and an alert level 5 tag 71j indicating that the alert level is 5 is also highlighted. Note that the highlighting is performed, for example, by coloring in red, but is not limited to this example.

[0247] In this way, when an alert level 5 warning is issued, the provision unit 35 can suggest to the user U the action of checking points to be careful of when evacuating as a disaster prevention action, thereby enabling the user U to take appropriate disaster prevention action.

[0248] Furthermore, the providing unit 35 provides information to the user U based on the result of the determination by the determining unit 32. For example, the providing unit 35 provides the user U with the provided information determined by the determining unit 32, or provides the user U with the provided information including information indicating the evacuation site and evacuation route changed by the determining unit 32.

[0249] Fig. 18 is a diagram showing another example of a display screen including the provided information displayed on the terminal device 2 according to the embodiment. A display screen 77 shown in Fig. 18 includes provided information including warning-related information 78 and evacuation-related information 79.

[0250] 18 is displayed as a pop-up on the terminal device 2 when, for example, an evacuation site for the user U is not set in the user-related information, or when the congestion level determined by the determination unit 31 of the evacuation site for the user U set in the user-related information is equal to or higher than a threshold value. The pop-up is displayed, for example, when the announced alert level matches the set level, when an evacuation site other than the one set in the evacuation destination information included in the user setting information is determined by the determination unit 32, etc.

[0251] The warning-related information 78 includes information on the disaster prevention TL top that is extracted when the notification level is alert level 4 and the risk check at the user U's base is NG.

[0252] The evacuation-related information 79 includes information indicating evacuation locations, evacuation routes, and evacuation timing. In the evacuation-related information 79, the evacuation locations and evacuation routes are depicted on a map in addition to text information. This allows the user U to evacuate to an evacuation location, evacuation route, and evacuation timing according to the evacuation situation, etc., thereby more appropriately supporting the user U in disaster prevention.

[0253] The evacuation-related information 79 may include information such as the current congestion level of each evacuation site, the transition of the congestion level of each evacuation site, the current number of evacuees, and attributes of the people currently evacuating. For example, this information is displayed on the terminal device 2 by clicking on the mark of the evacuation site on the map in the evacuation-related information 79, but is not limited to this example. Also, the color of the mark of the evacuation site on the map can be changed according to the current congestion level of the evacuation site. For example, in the evacuation-related information 79, the redder the mark of the evacuation site is, the higher the current congestion level of the evacuation site is.

[0254] Furthermore, when the evacuation destination confirmation button 71h is selected, the providing unit 35 can provide the user U with information including information indicating the evacuation site, evacuation route, and evacuation timing determined by the determining unit 32 as provided information, instead of or in addition to the evacuation destination information included in the user setting information. In this case, the provided information includes information indicating the reason why the information indicating the evacuation site, evacuation route, and evacuation timing determined by the determining unit 32 is included. The reason may be, for example, that the evacuation site set by the user U is crowded, or that it is difficult to move along the evacuation route to the evacuation site set by the user U.

[0255] Furthermore, the providing unit 35 can also display, on the terminal device 2, information indicating the evacuation site, evacuation route, and evacuation timing of the user U determined by the determining unit 32 based on information on the congestion degree of the evacuation site and area state information in the past disasters, as information on the recommended evacuation site when the "Evacuation Site" tab is selected on the evacuation destination editing screen 62. This allows the user U to set a more appropriate evacuation site as the user U's evacuation site.

[0256] 4. Processing Procedure Next, a procedure of information processing by the processing unit 12 of the information providing device 1 according to the embodiment will be described. Fig. 19 is a flowchart showing an example of the flow of information processing by the processing unit 12 of the information providing device 1 according to the embodiment.

[0257] 19, the processing unit 12 of the information providing device 1 determines whether or not there is an initial setting request from the terminal device 2 (step S10). If the processing unit 12 determines that there is an initial setting request (step S10: Yes), it performs initial setting processing (step S11). The processing of step S11 is the processing of steps S20 to S25 shown in FIG. 20, and will be described in detail later.

[0258] When the process of step S11 is completed or when it is determined that there is no initial setting request (step S10: No), the processing unit 12 determines whether or not it is time to provide disaster prevention information (step S12). The timing to provide disaster prevention information is, for example, a timing that arrives at a preset cycle, but is not limited to such an example.

[0259] When it is determined that the time to provide disaster prevention information has come (step S12: Yes), the processing unit 12 executes a disaster prevention information providing process (step S13). The process of step S13 is the process of steps S30 to S34 shown in Fig. 21, and will be described in detail later.

[0260] When the processing of step S13 is completed, or when it is determined that the timing for providing disaster prevention information has not come (step S12: No), the processing unit 12 determines whether or not the timing for providing evacuation information has come (step S14). In step S14, the processing unit 12 determines that the timing for providing evacuation information has come, for example, when there is a request for evacuation information from the user U, or when the evacuation destination confirmation button 71h is selected, etc.

[0261] When it is determined that the timing for providing evacuation information has come (step S14: Yes), the processing unit 12 performs evacuation information providing processing (step S15). The processing in step S15 is the processing in steps S40 to S44 shown in Fig. 22, and will be described in detail later.

[0262] When the processing of step S15 is completed, or when it is determined that the time to provide evacuation information has not yet arrived (step S14: No), the processing unit 12 determines whether or not there is a request from the user U to transmit disaster prevention information (step S16).

[0263] When the processing unit 12 determines that there is a disaster prevention information transmission request (step S16: Yes), the processing unit 12 generates disaster prevention information based on the user information corresponding to the user U who made the disaster prevention information transmission request and the disaster-related information (step S17). Then, the processing unit 12 provides the disaster prevention information generated in step S17 to the user U who made the disaster prevention information transmission request (step S18).

[0264] When the process of step S18 is completed or when it is determined that there is no request for transmitting disaster prevention information (step S16: No), the processing unit 12 determines whether or not it is time to end the operation (step S19). For example, when the power supply of the information providing device 1 is turned off or when it is determined that an end operation has been performed by operating an operation unit (not shown) of the information providing device 1, the processing unit 12 determines that it is time to end the operation.

[0265] If the processing unit 12 determines that the operation end time has not arrived (step S19: No), it transitions to step S10, and if it determines that the operation end time has arrived (step S19: Yes), it terminates the processing shown in FIG. 19.

[0266] Fig. 20 is a flowchart showing an example of the flow of an initial setting process by the processing unit 12 of the information providing device 1 according to the embodiment. As shown in Fig. 20, the processing unit 12 performs an estimated risk check process for determining the degree of impact of a disaster on the user U, based on the user information transmitted from the terminal device 2 of the user U (step S20).

[0267] Next, the processing unit 12 performs an action start timing setting process to set the action start timing, which is the timing to start evacuation action for user U, based on the degree of impact of the disaster on user U determined in step S20 or a request from user U (step S21).

[0268] Next, the processing unit 12 generates stockpile information indicating a stockpile list, which is a list of stockpile items required by the user U, based on the user information transmitted from the terminal device 2 of the user U, and performs a stockpile notification process to notify the user U of the generated stockpile information (step S22).

[0269] Next, the processing unit 12 performs a contact setting process to set a contact point based on the information transmitted from the terminal device 2 of the user U (step S23). Also, the processing unit 12 performs an evacuation destination setting process to set an evacuation destination based on the information transmitted from the terminal device 2 of the user U (step S24).

[0270] Next, the processing unit 12 generates disaster prevention information including information on a disaster prevention timeline corresponding to the user U, performs a disaster prevention information notification process to notify the user U of the generated disaster prevention information (step S25), and terminates the process shown in Figure 20.

[0271] Fig. 21 is a flowchart showing an example of the flow of disaster prevention information provision processing by the processing unit 12 of the information providing device 1 according to the embodiment. As shown in Fig. 21, the processing unit 12 acquires user information, which is information about each user U, from the storage unit 11 or each terminal device 2 (step S30), and also acquires disaster-related information from the disaster-related information providing device 3 (step S31).

[0272] Next, the processing unit 12 determines whether or not it is time to notify each user U of disaster prevention information based on the user information acquired in step S30 and the disaster-related information acquired in step S31 (step S32).

[0273] When the processing unit 12 determines that it is time to notify the disaster prevention information (step S32: Yes), the processing unit 12 generates disaster prevention information based on the user information and disaster-related information of the user U for whom it is time to notify the disaster prevention information (step S33). Then, the processing unit 12 provides the disaster prevention information generated in step S33 to the user U for whom it is time to notify the disaster prevention information (step S34).

[0274] When the processing of step S34 is completed, or when it is determined that the timing for notifying disaster prevention information has not come (step S32: No), the processing unit 12 ends the processing shown in FIG.

[0275] Fig. 22 is a flowchart showing an example of the flow of evacuation information provision processing by the processing unit 12 of the information provision device 1 according to the embodiment. As shown in Fig. 22, the processing unit 12 acquires evacuation information from the evacuation information provision device 4 (step S40), and acquires area state information from the area state information provision device 5 (step S41). In addition, the processing unit 12 acquires user information, which is information about each user U, from the storage unit 11 or each terminal device 2 (step S42).

[0276] Next, the processing unit 12 determines information related to the evacuation of the user U as information to be provided based on the evacuation information acquired in step S40, the area state information acquired in step S41, and the user information acquired in step S42 (step S43). The information related to the evacuation of the user U includes information such as the evacuation location, evacuation route, and evacuation timing of the user U, and this information is determined based on the evacuation information, the area state information, and the user information.

[0277] When the process of step S43 is completed, the processing unit 12 provides the provision information determined in step S43 to the user U (step S44), and ends the process of FIG.

[0278] 5. Modifications In the above-described example, the disaster prevention timeline information 70 arranges information on disaster prevention actions of the user U from normal times to alert level 5, but the providing unit 35 can further add information indicating the actions of the user U for disaster recovery and reconstruction to the disaster prevention timeline information 70. Fig. 23 is a diagram showing yet another example of the display screen including the provided information and the disaster prevention screen displayed on the terminal device 2 according to the embodiment.

[0279] The display screen 90 shown in FIG. 23(a) includes disaster prevention alert information 91 that is provided to the user U and displayed on the terminal device 2 when disaster recovery and reconstruction are started. The disaster prevention alert information 91 includes the character strings "[Disaster prevention timeline] Now" and "There is an announcement from City A. Check the various support information for City A. Volunteer request procedure has been completed." The disaster prevention alert information 91 shown in FIG. 23(a) is displayed as a pop-up on the top screen of the terminal device 2, which allows the user U to easily understand the disaster prevention alert information 91. The disaster prevention alert information 91 is displayed on the terminal device 2 by the providing unit 35.

[0280] The user U can select disaster prevention alert information 91 included in the display screen 90 by a click operation or a tap operation using an operation unit (not shown) of the terminal device 2. When the disaster prevention alert information 91 is selected by the user U, the providing unit 35 provides the disaster prevention information to the user U by transmitting information for displaying a disaster prevention screen 92 shown in FIG. 23(b) on the terminal device 2. The disaster prevention screen 92 shown in FIG. 23(b) includes disaster prevention information including alert-related information 93 and disaster prevention timeline information 70.

[0281] The alert-related information 93 shown in Figure 23(b) is text information including "There are no alerts of alert level 3 (or higher)" and "Updated at 15:00 on September 20th", indicating that no alert level has been announced for the area including the location of user U's base.

[0282] The disaster prevention timeline information 70 shown in Fig. 23(b) includes a Various Support Information button 71k and a Various Procedures button 71l, and these Various Support Information button 71k and Various Procedures button 71l are highlighted. Therefore, the user U can easily understand the response to the disaster recovery and reconstruction.

[0283] The various support information button 71k is a button for checking various types of support information transmitted from a local government or the like, and the user U can select the various support information button 71k by operating the terminal device 2. When the various support information button 71k is selected, the providing unit 35 provides the user U with information such as a support information list showing a list of various types of support information transmitted from a local government or the like. The information in the support information list includes, in list form, information on water supply stations, information on charging locations, information on bathhouses, information showing the distribution schedule and acquisition locations of food and various supplies, support information for disaster victims, and the like.

[0284] The Various Procedures button 71l is a button for carrying out procedures such as application for subsidies, benefits, or tax reduction measures, and the user U can select the Various Procedures button 71l by operating the terminal device 2. When the Various Procedures button 71l is selected, the providing unit 35 provides the user U with information such as a procedure list for carrying out various applications. The procedure list information includes links to the procedure destinations, and the user U can carry out the desired procedure by selecting such a link.

[0285] In addition, the disaster prevention timeline information 70 shown in Figure 23 (b) may include, for example, an evacuation history confirmation button for displaying information on the evacuation history of other users U at the time of the disaster that is the target of recovery or reconstruction, a damage status confirmation button for confirming the damage status caused by the disaster that is the target of recovery or reconstruction, and a recovery and reconstruction status confirmation button for confirming the recovery and reconstruction status of the disaster that is the target of recovery or reconstruction.

[0286] The providing unit 35 can also, for example, tally up the evacuation destination settings made by other users U whose base locations are included in an area including the base location of the user U, and display the tally up results by adding an evacuation destination addition screen 60 or an evacuation destination editing screen 62. The tally up results include, for each evacuation destination, the total number of users U who have set it as an evacuation destination, the number of users U for each attribute, and the like.

[0287] In addition, the providing unit 35 can also prompt a user U who set an evacuation location a long time ago (e.g., more than one year ago) to update the evacuation location by displaying a pop-up message on the terminal device 2 prompting the user U to check the evacuation location or the disaster prevention timeline information 70.

[0288] In addition, the providing unit 35 can also cause a pop-up message to be displayed on the terminal device 2 encouraging a user U who has not displayed the disaster prevention timeline information 70 on the terminal device 2 for a certain period of time (e.g., one month) or more to check the disaster prevention timeline information 70.

[0289] [6. Hardware Configuration] The information providing device 1 or the terminal device 2 according to the embodiment described above is realized by a computer 80 having a configuration as shown in Fig. 24, for example. The information providing device 1 will be described below as an example. Fig. 24 is a hardware configuration diagram showing an example of a computer 80 that realizes the functions of the information providing device 1 according to the embodiment. The computer 80 has a CPU 81, a RAM 82, a ROM (Read Only Memory) 83, an HDD (Hard Disk Drive) 84, a communication interface (I / F) 85, an input / output interface (I / F) 86, and a media interface (I / F) 87.

[0290] The CPU 81 operates and controls each part based on a program stored in the ROM 83 or the HDD 84. The ROM 83 stores a boot program executed by the CPU 81 when the computer 80 is started up, programs that depend on the hardware of the computer 80, and the like.

[0291] The HDD 84 stores programs executed by the CPU 81, data used by such programs, etc. The communication interface 85 receives data from other devices via the communication network 6 (see FIG. 2) and sends it to the CPU 81, and transmits data generated by the CPU 81 to other devices via the communication network 6.

[0292] The CPU 81 controls output devices such as a display and a printer, and input devices such as a keyboard and a mouse, via the input / output interface 86. The CPU 81 acquires data from the input devices via the input / output interface 86. The CPU 81 also outputs data generated via the input / output interface 86 to the output devices.

[0293] The media interface 87 reads a program or data stored in a recording medium 88 and provides it to the CPU 81 via the RAM 82. The CPU 81 loads the program from the recording medium 88 onto the RAM 82 via the media interface 87 and executes the loaded program. The recording medium 88 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable Disc), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory.

[0294] For example, when the computer 80 functions as the information providing device 1 according to the embodiment, the CPU 81 of the computer 80 executes a program loaded onto the RAM 82 to realize the function of the processing unit 12. In addition, the HDD 84 stores data in the storage unit 11. The CPU 81 of the computer 80 reads and executes these programs from a recording medium 88, but as another example, these programs may be obtained from another device via the communication network 6.

[0295] [7. Other] In addition, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by a known method. In addition, the information including the processing procedures, specific names, various data and parameters shown in the above documents and drawings can be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

[0296] In addition, each component of each device shown in the figure is functionally conceptual, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or a part of them can be functionally or physically distributed and integrated in any unit according to various loads, usage conditions, etc. For example, at least two or more of the acquisition unit 30, the judgment unit 31, the decision unit 32, the identification unit 33, the generation unit 34, and the provision unit 35 shown in FIG. 3 may be integrated. In addition, for example, the information stored in the storage unit 11 may be stored in a predetermined storage device provided externally via the communication network 6.

[0297] The information providing device 1 may be configured with two or more server devices, in which case the information providing device 1 includes, for example, a processing server and a storage server. The above-described embodiments and modifications can be appropriately combined as long as the processing contents are not contradictory.

[0298] 8. Effects As described above, the information providing device 1 according to the embodiment includes an acquisition unit 30, a determination unit 32, and a provision unit 35. The acquisition unit 30 acquires evacuation information including information on evacuation against a disaster and information indicating the evacuation status of each of the multiple users U, and user information including information on the user U. The determination unit 32 determines information to be provided, which is information on evacuation according to the user U for the user U before evacuation, based on the evacuation information and user information acquired by the acquisition unit 30. The provision unit 35 provides the information to be provided determined by the determination unit 32 to the user U before evacuation. This allows the information providing device 1 to provide information on evacuation according to the user U for the user U before evacuation, and more appropriately support disaster prevention for the user U.

[0299] Furthermore, the determination unit 32 determines, as the information to be provided, information including information on evacuation according to the attributes of the user U as information on evacuation according to the user U. This allows the information providing device 1 to provide information on evacuation according to the attributes of the user U, and to more appropriately support the user U in disaster prevention.

[0300] Furthermore, the determination unit 32 determines information including information indicating the evacuation location, evacuation route, and evacuation timing of the user U before evacuation as information to be provided to the user U before evacuation. This allows the information providing device 1 to more appropriately provide information regarding evacuation according to the user U, and the user U before evacuation can evacuate to an evacuation location, evacuation route, and evacuation timing according to the evacuation situation of other users U, thereby more appropriately supporting the user U in disaster prevention.

[0301] Furthermore, the determination unit 32 determines information further including information indicating the evacuation means of the user U before evacuation as the provision information to be provided to the user U before evacuation. This allows the information providing device 1 to more appropriately provide information regarding evacuation according to the user U, and the user U before evacuation can evacuate using an appropriate evacuation means according to the evacuation situation, etc.

[0302] The information providing device 1 also includes a determination unit 31 that determines the current or future congestion level of the evacuation site. The determination unit 32 changes the evacuation site of at least one of the user U before evacuation and the user U in the middle of evacuation based on the result of the determination of the congestion level by the determination unit 31. The providing unit 35 provides information on the evacuation site changed by the determination unit 32 to at least one of the user U before evacuation and the user U in the middle of evacuation. As a result, the information providing device 1 changes the evacuation site of at least one of the user U before evacuation and the user U in the middle of evacuation in accordance with the current or future congestion level of the evacuation site, thereby more appropriately supporting disaster prevention for the user U.

[0303] Furthermore, the acquisition unit 30 acquires area state information indicating the state of an area including each movement route between the bases of the multiple users U and the evacuation site. The determination unit 32 determines or changes an evacuation route for at least one of the users U before evacuation and the users U during evacuation, based on the area state information acquired by the acquisition unit 30. As a result, the information providing device 1 determines an evacuation route according to the state of an area including each movement route between the bases of the multiple users U and the evacuation site, and can therefore present to the user U an evacuation route that avoids movement routes that are difficult to pass through, for example, and can more appropriately support the user U in disaster prevention.

[0304] Furthermore, the acquisition unit 30 acquires location information indicating the location of each of the multiple users U. The determination unit 32 extracts users U who are away from the evacuation target area from among the multiple users U based on the location information acquired by the acquisition unit 30, and determines an action to be proposed to the extracted users U. The provision unit 35 provides proposed information including information on the action determined by the determination unit 32. This allows the information providing device 1 to suggest actions to users U who are away from the evacuation target area, and more appropriately support disaster prevention for users U.

[0305] Furthermore, the acquisition unit 30 acquires traffic information indicating the state of transportation from the location of the user U who is far from the evacuation area to the living base of the user U or the evacuation site of the user U. The determination unit 32 determines an action to be proposed to the user U who is far from the evacuation area, based on the traffic information and the location information acquired by the acquisition unit 30. In this way, the information providing device 1 can more appropriately support the user U in disaster prevention by suggesting an action to the user U who is far from the evacuation area according to the state of transportation.

[0306] The above describes the embodiment of the present application in detail based on the drawings, but this is merely an example, and the present invention can be implemented in other forms that include various modifications and improvements based on the knowledge of those skilled in the art, including the forms described in the Disclosure of the Invention section.

[0307] Furthermore, the above-mentioned "section, module, unit" can be read as "means" or "circuit", etc. For example, an acquisition section can be read as an acquisition means or an acquisition circuit. [Explanation of symbols]

[0308] 1 Information provision device 2,21,22,···,2 n Terminal equipment 3. Disaster-related information providing device 4 Evacuation information provision device 5. Area status information providing device 6. Communication Network 7, 71, 72 Evacuation shelters 10. Communications Department 11 Storage section 12 Processing section 20 User information storage unit 21 User setting information storage section 22 Expected danger judgment information storage unit 23 Text correspondence information storage unit 24 Evacuation-related information storage unit 30 Acquisition Department 31 Judgment section 32 Decision Section 33 Specific part 34 Generation part 35 Providing Department 100 Information provision system U,U1,U2,···,U n User

Claims

1. an acquisition unit that acquires evacuation information including information regarding evacuation in response to a disaster and information indicating the evacuation status of each of a plurality of users, and user information including information regarding the users; A determination unit that determines, based on the evacuation information and the user information acquired by the acquisition unit, information to be provided to a user among the plurality of users before evacuation, the information being information regarding evacuation according to the user; a providing unit that provides the provided information determined by the determining unit to the user before evacuation, The user information includes: The information set by the user is included, The determination unit is When an evacuation site is not set by the user, information regarding evacuation according to the user is determined.

1. An information providing device comprising:

2. The determination unit is A plurality of weighted values ​​including a value according to the attributes of the user, the length of the travel route to the evacuation shelter, and the congestion level of the evacuation shelter are weighted and summed up to determine the evacuation shelter as the evacuation shelter for the user.

2. The information providing device according to claim 1 .

3. The determination unit is The information to be provided is determined to include information regarding evacuation according to an attribute of the user as the information regarding evacuation according to the user.

3. The information providing device according to claim 1 or 2.

4. The determination unit is determining information including information indicating an evacuation location, an evacuation route, and an evacuation timing of the user before the evacuation as the provided information to be provided to the user before the evacuation; 4. The information providing device according to claim 1, wherein the information providing device is a device for providing information to a user.

5. The determination unit is determining information further including information indicating an evacuation means of the user before the evacuation as the information to be provided to the user before the evacuation; 5. The information providing device according to claim 4.

6. A determination unit is provided for determining a current or future congestion degree of an evacuation site, The determination unit is changing an evacuation site of at least one of the users before evacuation and the users in the middle of evacuation based on a result of the determination of the congestion degree by the determination unit; The providing unit is Provide information about the evacuation site changed by the determination unit to at least one of the user before the evacuation and the user in the middle of the evacuation 6. The information providing device according to claim 1, wherein the information providing device is a device for providing information to a user.

7. The acquisition unit is acquiring area status information indicating a status of an area including each of the movement routes between the bases of the plurality of users and an evacuation site; The determination unit is determining or changing an evacuation route for at least one of the users before evacuation and the users in the middle of evacuation based on the area state information acquired by the acquisition unit; 7. The information providing device according to claim 1, wherein the information providing device is a device for providing information to a user.

8. The acquisition unit is acquiring location information indicating the location of each of the plurality of users; The determination unit is extracting users who are away from an evacuation area from among the plurality of users based on the location information acquired by the acquisition unit, and determining an action to be proposed to the extracted users; The providing unit is Providing suggested information including information on the action determined by the determination unit 8. The information providing device according to claim 1, wherein the information providing device is a device for providing information to a user.

9. 1. A computer-implemented information providing method, comprising: an acquiring step of acquiring evacuation information including information regarding evacuation in response to a disaster and information indicating the evacuation status of each of a plurality of users, and user information including information regarding the users; a determination step of determining, based on the evacuation information and the user information acquired by the acquisition step, information to be provided to a user among the plurality of users before evacuation, the information being information regarding evacuation according to the user; a providing step of providing the provision information determined by the determining step to the user before evacuation, The user information includes: The information set by the user is included, The determining step includes: When an evacuation site is not set by the user, information regarding evacuation according to the user is determined.

13. An information providing method comprising:

10. An acquisition step of acquiring evacuation information including information regarding evacuation in response to a disaster and information indicating the evacuation status of each of a plurality of users, and user information including information regarding the users; a determination step of determining, based on the evacuation information and the user information acquired by the acquisition step, information to be provided to a user among the plurality of users before evacuation, the information being information regarding evacuation according to the user; a provision procedure for providing the information to be provided determined by the determination procedure to the user before evacuation; The user information includes: The information set by the user is included, The determination procedure includes: When an evacuation site is not set by the user, information regarding evacuation according to the user is determined.

23. An information providing program comprising:

Images