Childcare support system and childcare support program

Abstract

It will facilitate the appropriate provision of child support and other payments for children following divorce, thereby contributing to the healthy development of children. [Problem Means] A child-rearing support system for supporting the raising of a child comprises a communication means for communicating with a terminal of a cohabiting parent of a divorced or planning to divorce couple who lives with the child, and a terminal of a separated parent of the couple who lives separately from the child, and a coordination means for using the communication means to make adjustments between the couple regarding child support and / or child support items to be provided by the separated parent for the raising of the child, the coordination means including a direct coordination means for making direct adjustments to realize the adjustments by mediating the exchange of standard communication content between the couple.

Description

[Technical field]

[0001] The present disclosure relates to a child rearing support system and a child rearing support program for supporting child rearing. [Background technology]

[0002] After parents with children (a married couple) divorce, the parent who lives with the child may receive child support from the parent who lives separately. Among divorced or planning to divorce couples, the parent who lives with the child is called the parent who lives with the child, and the parent who lives separately from the child is called the parent who lives separately. Child support refers to the expenses necessary for the custody and education of a child. Generally, it refers to the expenses required until a child becomes economically and socially independent, and includes expenses necessary for food, clothing, and shelter, educational expenses, and medical expenses. The parent who has custody of the child (the parent who lives with the child) can receive child support from the other parent (the parent who lives separately).

[0003] However, currently, only about 30% of children are receiving child support, and about 70% of children are not receiving child support. In particular, couples who are divorced or planning to divorce have difficulty communicating smoothly due to emotional factors such as wanting to separate from their partner or wanting to get divorced for peace of mind. Coordinating child support between couples places a psychological burden on them, and inevitably leads to emotional and lengthy exchanges. For these reasons, the current situation is that child support payments are low. As a result, the poverty rate in single-parent families is high, hindering the healthy development of children.

[0004] There are methods to facilitate smooth payment of child support by using alternative dispute resolution (ADR). However, such methods are expensive and require long procedures, making them difficult to use and not necessarily sufficient as a means to improve the implementation rate of child support payments. [Prior art documents] [Non-patent literature]

[0005] [Non-Patent Document 1] Ministry of Justice "Guidelines and Q&A for drafting child rearing agreements" (URL https: / / www.moj.go.jp / content / 001322060.pdf) Summary of the Invention [Problem to be solved by the invention]

[0006] The technology disclosed herein aims to facilitate the appropriate provision of child support and other payments for children following divorce, thereby contributing to the healthy development of children. [Means for solving the problem]

[0007] The child-rearing support system of the first aspect is a child-rearing support system for supporting the raising of a child, and comprises a communication means for communicating with a terminal of a cohabiting parent of a divorced or planning to divorce couple who lives with the child, and a terminal of a separated parent of the couple who lives separately from the child, and a coordination means for using the communication means to make adjustments between the couple regarding child support and / or child support items to be provided by the separated parent for the raising of the child, and the coordination means includes a direct coordination means for performing direct coordination to realize the adjustment by mediating the exchange of standard communication content between the couple.

[0008] The child-rearing support program of the second aspect causes one or more computers to function as communication means for communicating with a terminal of a cohabiting parent of a divorced or divorced couple who lives with a child, and with a terminal of a separated parent of the couple who lives separately from the child, and as coordination means using the communication means to make adjustments between the couple regarding child support and / or child support items to be provided by the separated parent for the upbringing of the child, the coordination means including direct coordination means for mediating the exchange of standard communication content between the couple to make the adjustments.

[0009] The child-rearing support system of the third aspect is a child-rearing support system for supporting the upbringing of a child, and comprises a communication means for communicating with a terminal of a cohabiting parent who is a divorced or planning to divorce and who lives with the child, and a terminal of a third party, and a coordination means for using the communication means to make adjustments regarding child care items provided by the third party for the upbringing of the child.The coordination means includes a registration means for accepting registration of child care item-related information regarding the child care items desired by the cohabiting parent and / or the child and making the registered child care item-related information viewable by the third party, a search means for accepting input of search information from the third party and searching for child care item information that matches the search information from among the registered child care item information, and a purchase processing means for accepting an operation to purchase the child care item corresponding to the searched child care item information from the third party and performing a purchase process for the child care item. Effect of the Invention

[0010] According to one aspect of the present disclosure, it is possible to facilitate the appropriate provision of child support and other payments for children following a divorce, thereby contributing to the healthy development of children. [Brief description of the drawings]

[0011] [Figure 1] 1 is a diagram illustrating an example of the configuration of a child-rearing support system according to a first embodiment. [Diagram 2] 2 is a diagram showing an overview of the operation of the child-rearing support server in the first embodiment. FIG. [Diagram 3] 2 is a diagram showing an example of the configuration of a child-rearing support server according to the first embodiment; FIG. [Figure 4] 3 is a diagram showing an example of information stored in the child rearing support server according to the first embodiment; FIG. [Diagram 5] A diagram showing an example of the operation of the child-rearing support server in the first embodiment. [Figure 6] A figure showing an example of a screen display on a couple's device when using the child-rearing support service in the first embodiment. [Figure 7]A figure showing an example of a screen display when adjusting child support arrangements through direct adjustment on the child support service related to the first embodiment. [Figure 8] A figure showing an example of a screen display when adjusting child support arrangements through direct adjustment on the child support service related to the first embodiment. [Figure 9] A figure showing an example of a screen display when adjusting child support arrangements through direct adjustment on the child support service related to the first embodiment. [Figure 10] FIG. 11 is a diagram for explaining a first modification of the first embodiment. [Figure 11] FIG. 11 is a diagram showing the operation of a child-rearing support server according to a first modified example of the first embodiment. [Figure 12] FIG. 11 is a diagram showing the configuration of a child-rearing support server according to a second modification of the first embodiment. [Figure 13] FIG. 11 is a diagram showing the configuration of a child-rearing support server according to a third modified example of the first embodiment. [Figure 14] FIG. 11 is a diagram showing the configuration of a child-rearing support server according to a fourth modified example of the first embodiment. [Figure 15] A figure showing an example of the configuration of a child-rearing support server in the second embodiment. [Figure 16] FIG. 11 is a diagram showing an example of the operation of the child-rearing support system according to the second embodiment. [Figure 17] FIG. 13 is a diagram showing an example of the configuration of a child-rearing support server according to a modification of the second embodiment. [Figure 18] A figure showing an example of a child care product registration screen in a modified example of the second embodiment. [Figure 19] FIG. 13 is a diagram showing an example of a child care product search and purchase screen in a modified example of the second embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] A child-rearing support system according to an embodiment will be described with reference to the drawings. The child-rearing support system according to the embodiment is a system for supporting child-rearing. In the description of the drawings, the same or similar parts are denoted by the same or similar reference numerals.

[0013] (1) First embodiment A first embodiment will be described.

[0014] (1.1) System Configuration FIG. 1 is a diagram showing an example of the configuration of a child-rearing support system 1 according to this embodiment.

[0015] The child-rearing support system 1 according to this embodiment has a terminal (also referred to as a "cohabiting parent terminal") 100 of a cohabiting parent who lives with the child, a terminal (also referred to as a "separate parent terminal") 200 of a detached parent who lives separately from the child, a child-rearing support server 300, and a third party's terminal (also referred to as a "third party terminal") 400. Note that in the following description of the embodiment, no particular distinction may be made between a cohabiting parent and a cohabiting parent's terminal, between a separated parent and a separated parent's terminal, and between a third party and a third party's terminal.

[0016] A divorced couple or couples planning to divorce and their children form a group (a parenting group, a visitation group). In the illustrated example, the couple has one child, but the couple may have multiple children. In the following description of the embodiment, a divorced couple is mainly assumed, but it is not limited to a divorced couple, and a couple planning to divorce may also be assumed.

[0017] The cohabiting parent terminal 100, the separate parent terminal 200, the child-rearing support server 300, and the third party terminal 400 are connected to a network 10 and can communicate with each other via the network 10. The network 10 includes the Internet. The network 10 may include a local area network (LAN) and / or a wide area network (WAN).

[0018] Each terminal (living together parent terminal 100, living separately parent terminal 200, third party terminal 400) is a device having a communication function and a user interface (UI). For example, each terminal may be a smartphone, a tablet terminal, a personal computer (PC), or a wearable terminal, but the following description of the embodiment mainly assumes that each terminal is a smartphone. A program (application) for using the child-rearing support service may be installed on each terminal. Alternatively, each terminal may be able to use the child-rearing support service provided as a web service through a general-purpose web browser.

[0019] The cohabiting parent terminal 100 accepts operations from the cohabiting parent and notifies the child rearing support server 300 of the operation contents. The cohabiting parent terminal 100 also receives information to be presented to the cohabiting parent from the child rearing support server 300 and presents the information to the cohabiting parent. Presenting primarily means displaying, but may also mean outputting audio. The cohabiting parent is assumed to have an account with the child rearing support service. The child rearing support system 1 may further have a child's terminal (child's terminal). The child may have an account with the child rearing support service.

[0020] The separated parent terminal 200 accepts operations from the separated parent and notifies the operation contents to the child rearing support server 300. The separated parent terminal 200 also receives information to be presented to the separated parent from the child rearing support server 300 and presents the information to the separated parent. It is assumed that the separated parent has an account for the child rearing support service.

[0021] The child rearing support server 300 may be a general-purpose computer such as a workstation or a PC, or may be logically realized by cloud computing (distributed computing). In other words, the child rearing support server 300 may be configured with one computer or multiple computers.

[0022] The child rearing support server 300 provides a child rearing support service for supporting child rearing. The child rearing support service includes at least one of the following: 1) a service for making a prior arrangement for child rearing, 2) a service for supporting the payment of child rearing, 3) a service for supporting the review of child rearing, 4) a service for supporting the provision (gift) of child rearing items, and 5) a service for recording and making available for viewing the provision of child rearing and child rearing items (also referred to as "child rearing and the like"). In each service, the child rearing support server 300 has a function for making adjustments between spouses regarding child rearing and the like (child rearing and the like) (child rearing and the like) provided by a parent living separately for the purpose of raising a child. In particular, the child rearing support server 300 makes direct adjustments to realize the adjustments by mediating the exchange of routine communication contents between spouses. In this embodiment, the services 1) and 2) will be mainly described. Note that the "arrangement" for child rearing may be a repeated setting (repeated setting) for the payment of child rearing, or a setting (periodic setting) for the periodic payment of child rearing.

[0023] The adjustments between spouses regarding child support etc. made by the child support support server 300 include at least one of the following: adjustment of the amount of child support, adjustment of the period (start and end) for payment of child support, adjustment of the timing (payment due date) of payment of child support, adjustment of the share of special expenses within child support, adjustment of the type of child support agreement document, and adjustment of the provision of child support items. Special expenses include tuition fees, medical expenses, etc. Types of child support agreement documents include notarized documents, arbitration records, divorce agreements, etc.

[0024] As described above, it is difficult for divorced or divorced couples to communicate smoothly due to emotional factors such as wanting to separate from each other or wanting to get divorced to make things easier. Adjusting child support between couples is a psychological burden and inevitably develops into emotional and long-winded exchanges. For this reason, the child rearing support server 300 mediates the exchange of standard communication content between couples to achieve this adjustment. Standard communication content refers to communication using an input form or standard phrases. Such standard communication content has little or no room for emotional factors, so it can reduce the psychological burden on couples and promote smooth communication. Furthermore, standard communication content on the child rearing support service can be exchanged without revealing the address of the child (and the cohabiting parent), compared to using letters, etc.

[0025] The child rearing support server 300 may further provide a visitation support service that adjusts visitation between a couple (cohabiting parent, separated parent) between a child and a separated parent. The visitation adjustment includes at least one of the following: adjustment of the visitation schedule, adjustment of the visitation method, and adjustment of the visitation conditions. The visitation schedule is the date and time (start time, end time) for the visitation. The visitation method includes face-to-face visitation and online visitation. In the case of face-to-face visitation, the visitation adjustment may include adjustment of the place for handing over the child (meeting place, leaving place) and the place for the visitation. The visitation conditions are the conditions imposed on the separated parent for the visitation, such as "no expensive presents except for birthdays and Christmas", "pocket money limited to 1000 yen", and "no junk food". Visitation that is adjusted using the visitation support service can be divided into visitation that is set on a case-by-case basis and visitation that is set by prior arrangement (periodic). In the case of visitation that is set on a case-by-case basis, the child-rearing support server 300 creates a visitation schedule by adjusting visitation based on the request of one of the spouses each time visitation occurs. The child-rearing support server 300 has the function of adjusting visitation each time. On the other hand, in the case of visitation that is set by prior arrangement (periodic), the child-rearing support server 300 creates a visitation schedule based on the prior visitation arrangement. The child-rearing support server 300 also has the function of making adjustments to make such arrangements.

[0026] The third party terminal 400 accepts operations from a third party (a person other than the child or the couple) and notifies the child-rearing support server 300 of the operation content. The co-residing parent terminal 100 also receives information to be presented to the third party from the child-rearing support server 300 and presents the information to the third party. The third party may have an account with the child-rearing support service. In this embodiment, the third party is a fair third party (a so-called arbitrator (conciliator)) in alternative dispute resolution (ADR), and may be, for example, a lawyer.

[0027] FIG. 2 is a diagram showing an outline of the operation of the child rearing support server 300 according to this embodiment.

[0028] The child rearing support server 300 basically performs the adjustment between the couple to make the child support arrangement by direct adjustment, which realizes the adjustment by mediating the exchange of routine communication contents between the couple. If the child rearing support server 300 judges that it is difficult to make the child support arrangement by direct adjustment, it proposes to the couple an intervention adjustment, which realizes the adjustment by having an assistant (also called a "supporter") intervene between the couple, and switches from direct adjustment to intervention adjustment. In this embodiment, the assistant is a fair third party (arbitrator) in ADR. This makes it easier to guarantee that both the couple can agree on the child support arrangement. In addition, by basically performing the child support arrangement by direct adjustment and switching to intervention adjustment as necessary, the occurrence of intervention adjustment can be minimized, and the increase in the adjustment cost and adjustment period can be suppressed.

[0029] (1.2) Configuration of the childcare support server FIG. 3 is a diagram showing an example of the configuration of the child rearing support server 300 according to this embodiment.

[0030] The child rearing support server 300 includes a communication unit 310, a storage unit 320, and a processing unit 330. The communication unit 310, the storage unit 320, and the processing unit 330 are connected to each other via a bus or the like (not shown).

[0031] Under the control of the processing unit 330, the communication unit 310 communicates with other devices (e.g., the shared parent terminal 100, the separated parent terminal 200, and the third party terminal 400) via the network 10. The communication by the communication unit 310 may be wired communication or may include wireless communication. In particular, the communication unit 310 communicates with the terminal of the parent living together (the shared parent terminal 100) and with the terminal of the parent living separately (the separated parent terminal 200).

[0032] The storage unit 320 includes various memories such as a ROM (Read Only Memory), a RAM (Random Access Memory), and an auxiliary storage device. The program (parenting support program) executed by the processing unit 330 is stored in the ROM and / or the auxiliary storage device of the storage unit 320. The processing unit 330 includes one or more processors (computers).

[0033] In this embodiment, the storage unit 320 stores user information (account information) for each user of the child-rearing support service, as shown in FIG. 4(a). The user information is registered at the time of account registration (first login), and includes a user ID, a role, a name, a gender, a date of birth, and an address. The user ID is an identifier that uniquely identifies a user of the child-rearing support service. The role is selected from among "cohabiting parent", "separate parent", and "child". The role may include "assistant (supporter)". The name is the name or nickname of the user. The gender is selected from among male and female. The date of birth is the date of birth of the user, and is used, for example, when calculating the age of the user. The address is the address of the user, but is not made public to other users.

[0034] The storage unit 320 stores group information for each group, as shown in FIG. 4(b). A group is created when a user (e.g., a cohabiting parent) invites other users (e.g., a separate parent). The group information includes a group ID, cohabiting parent information, separate parent information, child support arrangement information, and information on one or more children. The group ID is an identifier that uniquely identifies the group. Cohabiting parent information is information on cohabiting parents in the group, including, for example, the user ID of the cohabiting parent. Separated parent information is information on separate parents in the group, including, for example, the user ID of the separate parent. Child support arrangement information is information on the contents of the child support arrangement, and is added to the group information when a child support arrangement is created. Child support arrangement information includes information such as the amount of child support, payment period, payment timing, and transfer destination. For example, the child support arrangement information may be, for each child, "From xx / xx / 20xx until March after the child reaches 22 years of age, xx0,000 yen per month will be paid by the xx day of each month." The child support arrangement information (particularly the amount of child support) may be updated when the child support is reviewed. The child information is information about the child in the group, and includes, for example, the child's user ID. The child information may be information entered (registered) by, for example, a cohabiting parent. The child information may include image data of the child. The image data may be photo data of the child or illustration data of the child. The group information may include supporter information. The supporter information exists when an assistant (supporter) is added to the group, and includes, for example, the user ID of the assistant (supporter).

[0035] As shown in Fig. 4(c), memory unit 320 stores payment information regarding child support that has already been paid. The payment information includes a payment ID that uniquely identifies the payment, the group ID of the group to which the payment was made, and payment details. The payment details include information on the payment date and the payment amount. Memory unit 320 may store the payment information in response to notification from the parent living with the child or the parent living separately that a payment has been made, or may store the payment information in response to notification from the bank holding the transfer account.

[0036] The processing unit 330 realizes child rearing support services (and visitation support services) by executing the programs stored in the storage unit 320. In this embodiment, the processing unit 330 realizes the following functional units: an information management unit 331, an adjustment unit 332, an image data presentation unit 333, a video data distribution unit 334, a document provision unit 335, and a payment schedule notification unit 336. Each functional unit of the processing unit 330 performs information processing using various information stored in the storage unit 320.

[0037] The information management unit 331 manages the information stored in the storage unit 320. For example, the information management unit 331 manages (adds and updates) user information, group information, and payment information as shown in FIG.

[0038] The adjustment unit 332 adjusts between the couple regarding child support etc. provided by the separated parent for the upbringing of the child via the communication unit 310. In this embodiment, the adjustment unit 332 creates an agreement on child support by making adjustments to make a prior arrangement regarding child support, and stores the contents of the arrangement, which are the result of the adjustment, in the storage unit 320 as child support arrangement information. The adjustment unit 332 includes a direct adjustment unit 332a that performs direct adjustment to realize the adjustment by mediating the exchange of standard communication contents between the couple.

[0039] The direct adjustment unit 332a adjusts the child support arrangements, for example, in the following procedure.

[0040] STEP 1: In response to a request from one of the couples (e.g., the cohabiting parent), the direct adjustment unit 332a displays an input screen (input form) on the terminal of the one parent (e.g., the cohabiting parent terminal 100) to accept input of the details of the child support arrangement desired by that one parent (amount of child support, payment period, payment timing). On the input screen, the information on the child support arrangement desired by that one parent can be input in a selection format (e.g., pull-down, checkboxes, etc.). However, some of the input items may allow input in free text format (free text entry).

[0041] STEP 2: When the one parent has completed input, the direct adjustment unit 332a notifies the other parent (e.g., the separated parent). The one parent then waits for confirmation from the other parent. The direct adjustment unit 332a displays a confirmation screen of the child support arrangement details entered by the one parent on the other parent's terminal (e.g., the separated parent terminal 200). On this confirmation screen, the one parent may be able to select whether to accept or reject the one parent's child support arrangement proposal. If rejected, the direct adjustment unit 332a may notify the one parent of this and the reason.

[0042] When accepting the proposed child support arrangement, the other parent selects the "OK" button if he or she accepts the contents of the proposed child support arrangement as is. In this case, the adjustment of the child support arrangement is completed, and direct adjustment unit 332a stores the adjusted contents of the arrangement in storage unit 320 as child support arrangement information. However, if the other parent wishes to make some changes to the contents of the proposed child support arrangement, he or she can make a proposed change to the other parent by inputting the changes.

[0043] STEP 3: If the other parent proposes a change, the direct adjustment unit 332a displays the child support arrangement information, including the contents of the proposed change, on the terminal of the other parent (e.g., the cohabiting parent terminal 100). If the other parent accepts the contents of the proposed change, he / she selects the "OK" button. In this case, the adjustment of the child support arrangement is completed, and the direct adjustment unit 332a stores the contents of the arrangement, which are the result of the adjustment, in the storage unit 320 as child support arrangement information. However, if the other parent does not accept the contents of the proposed change, he / she can reject the proposed change or make a new proposal in response to the proposed change. In this case, the process may return to STEP 1.

[0044] In this way, in cases of direct adjustment, the psychological burden on the couple can be reduced and smooth communication can be promoted by exchanging standardized contact information. However, because the couple directly adjusts (negotiates) the content of the child support agreement, there are cases where the couple does not reach an agreement on the content of the child support agreement, and the adjustment ends in failure.

[0045] In this embodiment, the adjustment unit 332 further includes an intervention adjustment unit 332b that performs intervention adjustment by having a fair third party (arbitrator) intervene between the couple to achieve adjustment. The adjustment unit 332 can switch from direct adjustment to intervention adjustment. The adjustment unit 332 basically performs child support arrangements by direct adjustment, and switches to intervention adjustment as necessary, thereby minimizing the occurrence of intervention adjustment.

[0046] When direct adjustment is used to settle child support, the adjustment unit 332 proposes to the couple to switch to intervention adjustment if a predetermined condition is satisfied.

[0047] The predetermined condition may be that no agreement is reached on child support arrangements even if a predetermined number of communications in direct adjustment are made between the couple (for example, the number of proposed changes reaches a predetermined number). For example, the adjustment unit 332 counts the number of times the above-mentioned procedures in STEP 1 to STEP 3 are repeated, and when the number of times reaches a predetermined number N (N≧2), it displays information on at least one of the cohabiting parent terminal 100 and the separately living parent terminal 200 to confirm whether or not to switch to intervention adjustment in which an impartial third party intervenes. Then, when switching to intervention adjustment is selected, the adjustment unit 332 switches to intervention adjustment.

[0048] The predetermined condition may be that a predetermined word is detected during communication between the couple during direct adjustment. The predetermined word is a word (sentence) including an emotional expression, and may be a pre-registered word. For example, a word such as "have awareness as a parent" corresponds to the predetermined word. When the adjustment unit 332 detects such a word, it causes at least one of the parent terminal 100 living together and the parent terminal 200 living separately to display information for confirming whether or not to switch to intervention adjustment in which an impartial third party intervenes. Then, when switching to intervention adjustment is selected, the adjustment unit 332 switches to intervention adjustment.

[0049] The direct adjustment unit 332a may have a message function that realizes message exchange between the couple. Such message exchange is basically performed by (selecting) fixed phrases. Message exchange between the couple may constitute a part of the direct adjustment. Messages may be not only fixed phrases but also any description (free text format) that can be selected. The intervention adjustment unit 332b may have a function of message exchange between the couple and a third party (in this embodiment, an impartial third party). Message exchange between the couple and the third party may constitute a part of the intervention adjustment.

[0050] The image data presentation unit 333 presents the former couple with image data of the child for which child support is to be paid, before or at the time of adjusting the child support arrangement on the child-rearing support service. For example, the image data presentation unit 333 transmits the image data to one or both of the parent terminal 100 living together and the parent terminal 200 living separately, and displays the image data. This encourages the former couple to recognize that child support is necessary for the child, promotes consensus building, and facilitates the adjustment of the child support arrangement.

[0051] The video data distribution unit 334 distributes video data to the former couple to teach them prior knowledge for making the child support arrangement before the arrangement is made. For example, the video data is at least one of contents such as "basic knowledge of child support," "benefits of child support," and "when desired conditions are not met." This allows the former couple to be informed of child support, how to make arrangements therefor, and their importance, which contributes to the smooth implementation of the child support arrangement. The adjustment unit 332 may start adjustments for the child support arrangement only when it is confirmed that both of the former couple have viewed the video data.

[0052] When an agreement on child support is reached through direct adjustment, the document providing unit 335 generates a document (agreement memo) showing the details of the agreed-upon agreement and provides the document to the former couple. The document providing unit 335 may provide (distribute) the document to the requester in response to a request from the couple (the parent terminal 100 living together and / or the parent terminal 200 living separately). This allows the details of the agreement to be kept as evidence, making it easier to make the agreement binding and contributing to smooth payment of child support.

[0053] On the other hand, when switching to an intervention adjustment in which an impartial third party intervenes, the document providing unit 335 generates a document showing the matters agreed upon in the direct adjustment among the child support arrangements in a manner that makes it possible to distinguish them from the matters not agreed upon, and provides the document to the former couple. For example, the document providing unit 335 may generate a document including only the matters agreed upon in the direct adjustment (contents of the child support arrangement). Alternatively, the document providing unit 335 may generate a document in which the matters agreed upon in the direct adjustment are described as the agreed matters, and the matters not agreed upon in the direct adjustment are described as the matters not agreed upon. The document providing unit 335 may provide (distribute) the document to the requester in response to a request from the couple (the cohabiting parent terminal 100 and / or the separately living parent terminal 200). By using such a document in ADR, it is possible to reduce the time and cost required for the ADR procedure. The document providing unit 335 may also provide the document to an impartial third party (the third party terminal 400).

[0054] The payment schedule notifying unit 336 creates a child support payment schedule based on the child support arrangement, and notifies the couple (the cohabiting parent terminal 100 and / or the separately-living parent terminal 200) of the payment schedule. The payment schedule includes the most recent child support payment schedule (e.g., date and amount). The payment schedule may further include the next and subsequent child support payment schedules. This allows the couple to understand the payment schedule based on the payment schedule displayed on their own terminals. The notification (including presentation and proposal) by the payment schedule notifying unit 336 may be made on the screen of the child support service displayed on the terminal, may be made using the message function of the child support service, or may be made using SMS (short message) or instant messenger.

[0055] The payment schedule notifying unit 336 may repeatedly notify the separated parent to prevent forgetting to pay, starting from a predetermined number of days before the scheduled payment date (payment due date) of the child support. For example, if the scheduled payment date (payment due date) of the child support is the end of the month (i.e., the last day of the month), a notification to prevent forgetting to pay is given to the separated parent once a day, starting from five days before the last day of the month. As such a notification, for example, a notification such as "There are three days left until the payment due date. Please do not forget to pay" may be displayed on the separated parent's terminal 200. However, if the payment schedule notifying unit 336 detects that the child support has been paid, it may stop such repeated notifications. The payment schedule notifying unit 336 can check the payment status of the child support via an API (Application Programming Interface) of a bank or a credit card company. The payment schedule notifying unit 336 may give a notification to the separated parent once to prevent forgetting to pay on the scheduled payment date (payment due date) of the child support.

[0056] If the separated parent's account balance or available credit card balance is insufficient to cover the amount of child support to be paid on or immediately before the scheduled child support payment date (e.g., the day before), the payment schedule notifying unit 336 may warn the separated parent of this fact. The payment schedule notifying unit 336 can check the separated parent's account balance or available credit card balance via the API of a bank or credit card company. As such a notice, for example, a notice stating "The account balance is insufficient to cover the amount of child support to be paid" may be displayed on the separated parent's terminal 200.

[0057] The payment schedule notifying unit 336 may detect that child support has been paid and notify the cohabiting parent and / or the separated parent of the fact. For example, such a notice may be displayed on the terminal 100 of the cohabiting parent and / or the terminal 200 of the separated parent stating that "child support payment has been confirmed." For example, in a case where child support is paid using a fixed amount automatic remittance service of a bank, the separated parent has a need to confirm whether the automatic remittance has been made. In addition, the cohabiting parent finds it troublesome to check the account balance by himself / herself, and has a need to easily confirm the payment of child support. Therefore, such a need can be met by notifying the cohabiting parent and / or the separated parent of the fact that child support has been paid.

[0058] In response to detecting that child support has been paid, the payment schedule notifying unit 336 may suggest to the parent living together that the parent living together send a message of gratitude to the parent living apart. For example, the payment schedule notifying unit 336 displays a suggestion (notification) such as "We have confirmed the payment of child support. Would you like to send a message of gratitude to the parent living apart?" on the terminal 100 of the parent living together. Such a suggestion (notification) contributes to increasing the motivation of the parent living apart to continue paying child support, making it easier for child support to be paid continuously.

[0059] (1.3) Example of operation of the childcare support server 5 is a diagram showing an example of the operation of the child rearing support server 300 according to this embodiment. As described above, the child rearing support server 300 provides a function that enables a couple to adjust the arrangements for child support by themselves through the exchange of standard communication content. This operation may be started when a request to adjust the arrangements for child support between the couple alone (the parent terminal 100 living together and / or the parent terminal 200 living separately) is received from the couple.

[0060] In step S101, the child rearing support server 300 distributes video data to the couple (the cohabiting parent terminal 100 and the separate parent terminal 200) to provide advance knowledge for making the arrangements for child support prior to the arrangements being made.

[0061] In step S102, the child-rearing support server 300 makes an arrangement for child-rearing expenses by direct adjustment. The procedure is, for example, as described above in steps 1 to 3.

[0062] In step S103, the child-rearing support server 300 determines whether the arrangement has been agreed upon through direct adjustment. If the arrangement has been agreed upon through direct adjustment (step S103: YES), in step S104, the child-rearing support server 300 generates a document (agreement memo) indicating the contents of the agreed arrangement, and provides the document to the couple (the cohabiting parent terminal 100 and / or the separate parent terminal 200).

[0063] On the other hand, if the arrangement has not been agreed upon through direct adjustment (step S103: NO), in step S105, the child rearing support server 300 determines whether a predetermined condition is met. The predetermined condition may be that the arrangement has not been agreed upon even after a predetermined number of exchanges between the couple. The predetermined condition may be that a predetermined word is detected in the exchange between the couple.

[0064] If the predetermined condition is met (step S105: YES), in step S106, the child-rearing support server 300 determines that it is difficult for the couple to reach an agreement on the arrangement by themselves, and recommends (suggests) ADR to the couple. For example, the child-rearing support server 300 displays information encouraging the use of ADR on at least one of the cohabiting parent terminal 100 and the separate parent terminal 200.

[0065] Then, in step S107, a document is generated that indicates the agreed upon matters in the direct adjustment in a manner that allows them to be distinguished from the disagreed matters, and the document is provided to the couple (the parent terminal 100 living together and / or the parent terminal 200 living separately). The document providing unit 335 may also provide the document to an impartial third party in the ADR (the third party terminal 400).

[0066] (1.4) Example of device screen display 6 is a diagram showing an example of a screen display on the terminals of a couple (the parent terminal 100 living together and the parent terminal 200 living apart) when using the child-rearing support service according to this embodiment. This display screen may be the screen that is first displayed after logging in (the so-called top screen).

[0067] The example screen display shown in Figure 6 has areas A1 and A2 which display images of the child, areas A3 and A4 which display visitation schedules, area A5 which displays the child support payment schedule, area A6 which displays the number of visitations (total number of past visitations), area A7 which displays the total child support (total amount of child support already paid), area A8 which accepts an operation to create a visitation schedule, area A9 which accepts an operation to start exchanging messages, and area A10 which accepts an operation to request support from an assistant (supporter).

[0068] In the illustrated example, areas A1 and A2 display photos (images) of two children.

[0069] Area A3 displays the upcoming visitation schedule (visitation details). In this case, the visitation shown in area A3 is scheduled for the current day, and area A3 includes a "Visit Start" button and an "Visit End" button.

[0070] Area A4 displays the next visitation schedule (visitation details) and does not include the "Start Visitation" and "End Visitation" buttons.

[0071] Area A5 displays the next scheduled child support transfer (payment schedule). Specifically, it displays the date of the next scheduled child support transfer (payment schedule) and the amount of the next scheduled child support transfer (payment schedule).

[0072] Area A6 displays the cumulative number of visitations up to that point. Area A5 may display the number of visitations by method of visitation. For example, the number of visitations may be displayed separately for face-to-face (direct), online, and indirect (letters and emails). The number of visitations is managed by the information management unit 331 of the child rearing support server 300.

[0073] Area A7 displays the total cumulative child support payments up to that point. Area A7 may also display the number of times child support payments have been made (the number of times they have been transferred). The total child support payments (and the number of times) are managed by the information management unit 331 of the child rearing support server 300.

[0074] Area A8 is a button that accepts an operation to create a visitation schedule. When area A8 is operated (tapped), a procedure for arranging visitation is started.

[0075] Area A9 is a button that accepts an operation to start exchanging messages. When area A9 is operated (tapped), it switches to a message creation screen where a recipient is specified and a message is created. On the message creation screen, it may be possible to select either a fixed phrase or input in free text format.

[0076] Area A10 is a button for accepting an operation to receive support from an assistant (supporter).

[0077] 7 to 9 are diagrams showing examples of screen displays when adjusting child support arrangements through direct adjustment on the child support service according to this embodiment.

[0078] FIG. 7(a) shows an example of an arrangement screen. There are two types of arrangement: visitation arrangement and child support arrangement. In this embodiment, the child support arrangement will be described. The screen shown in FIG. 7(a) includes an area (button) B1 for starting a visitation arrangement, an area (button) B2 for starting a child support arrangement, an area (button) B3 for sending an arrangement proposal to the other spouse (opponent), an area (button) B4 for downloading a document (arrangement memo) showing the contents of the arrangement, and an area (button) B5 for consulting ADR (i.e., switching to intervention adjustment).

[0079] In the illustrated example, the visitation arrangement is in a saved state (input state). When area (button) B2 is tapped, the screen transitions to the screen shown in FIG. 7(b). After the child support arrangement is in a saved state, when area (button) B3 is tapped, the saved arrangement is sent to the other spouse (the other party) via the child support server 300. When area (button) B4 is tapped, a document (agreement memo) showing the agreed arrangement at that time can be downloaded from the child support server 300. When area (button) B5 is tapped, the child support server 300 switches to an intervention adjustment in which a fair third party intervenes. Area (button) B5 may be enabled (tappable) only when a predetermined condition is met.

[0080] The screen shown in FIG. 7(b) is a screen for watching videos that teach preliminary knowledge for arranging child support. This screen has display areas C1 to C3 for "Basic knowledge of child support," "Benefits of child support," and "When desired conditions are not met," respectively, and when any of the display areas is tapped, a video with the corresponding content is played. The screen shown in FIG. 7(b) has an area C4 for confirming whether all videos have been viewed, and when this area C4 is tapped, a "Next" button C5 becomes active (tappable). When the "Next" button C5 is tapped, the screen transitions to the screen shown in FIG. 8(a).

[0081] The screen shown in FIG. 8(a) has an area D1 that displays the initial values ​​of the child support agreement, an area D2 that indicates confirmation that the other party will be contacted when the obligation to pay child support is terminated, and a "Save Agreement" button D3. When the "Save Agreement" button D3 is tapped, the screen transitions to the screen shown in FIG. 7(a), and the child support agreement is in a saved state (input state). The initial values ​​in the area D1 include "amount", "payment time", "payment end date (payment period)", "special contribution", and "agreement document". If the initial values ​​in the area D1 are used as they are, tap the area D2 and then tap the button D3. If the initial values ​​in the area D1 are changed, tapping "Edit" transitions to the screen shown in FIG. 8(b).

[0082] The screen shown in FIG. 8(b) includes an area E1 for specifying the "amount", areas E2 and E3 for specifying the "payment timing", an area E4 for specifying the "payment end date (payment period)", an area E5 for specifying the "special investment", and an area E6 for specifying the "agreement documents". After specification (input) in these areas is completed, when button E7 is tapped, the screen returns to that shown in FIG. 8(a), and the specified (input) contents are reflected. In area E1 for specifying the "amount", "Calculate approximate amount" is added, and when this is tapped, the screen transitions to the screen shown in FIG. 9(a).

[0083] The screen shown in FIG. 9(a) accepts the selection and input of each item for calculating the amount of child support, and when the "Calculate Amount" button F1 is tapped, the screen transitions to the screen shown in FIG. 9(b). The calculation method here is based on a predetermined calculation table, and an appropriate amount is calculated based on the child's age and the annual income of the separated parent. The screen shown in FIG. 9(b) includes an area G1 that displays the calculated amount and a "Reflect amount in input field" button G2, and when button G2 is tapped, the screen returns to the screen shown in FIG. 8(b) and the amount is reflected.

[0084] (1.5) First Modification of the First Embodiment This modified example is an embodiment regarding the addition of a supporter. In this modified example, the assistant in the intervention adjustment is a supporter or an AI chatbot. The supporter is a supporter who supports the arrangement in the child-rearing support service, unlike an impartial third party (arbitrator) in ADR. In this case, the intervention adjustment is performed in the manner shown in FIG. 2(b). The supporter may further provide a monitoring service that monitors the interaction between the couple.

[0085] On the other hand, the AI ​​chatbot is an AI supporter that runs on a child rearing support server 300, as shown in FIG. 10. The child rearing support server 300 may provide the function of the AI ​​chatbot in cooperation with an LLM server 500. For example, the child rearing support server 300 communicates with the LLM server 500 via an API (Application Programming Interface). The LLM server 500 is a server that executes language processing tasks using a language model constructed by machine learning techniques including AI. The language model is a model of language by the occurrence probability of words. In addition, the LLM is a language model that learns a large amount of large-scale text data, specifically, web content on the Internet, in advance and can execute various language processing tasks by only giving a few example tasks. Examples of such LLMs include GPT-3 and GPT-4 developed by OpenAI, and BERT developed by Google.

[0086] In the child rearing support server 300, the adjustment unit 332 proposes to the couple to switch to intervention adjustment (i.e., adding a supporter) in response to a predetermined condition being satisfied. The predetermined condition may be the same as that in the first embodiment described above. In response to one of the couple (one parent) applying for the switch, the adjustment unit 332 notifies the other of the couple (the other parent) of the application, and suspends the adjustment of the child support arrangement until the other parent agrees to the application. When the one parent applies for the switch, the adjustment unit 332 may allow the one parent to decide the share of the costs required for the intervention adjustment. Note that the adjustment unit 332 may allow the couple to exchange messages regarding the share of the costs required for the intervention adjustment even while the adjustment of the child support arrangement is suspended.

[0087] As mentioned above, in direct coordination, negative words (prescribed words) such as "have awareness as a parent" may be used, which can be a psychological burden. There is a need for someone to intervene to reduce this burden, and this function (supporter additional function) is provided. Supporters are also assistants in child-rearing support services, and supporters can be supporters (natural people) or AI chatbots.

[0088] FIG. 11 is a diagram showing the operation of the child rearing support server 300 according to the first modification of the first embodiment.

[0089] In step S201, the child rearing support server 300 determines whether a predetermined event has occurred in the direct adjustment. The predetermined event may be either one of a spouse proposing a change to the child support arrangement (or the number of proposed changes has reached a predetermined number) or a predetermined word being detected in a message exchanged between the spouses.

[0090] If a specified event occurs during direct adjustment (step S201: YES), in step S202, the child-rearing support server 300 recommends (suggests) the couple to add a supporter (i.e., intervention adjustment). For example, a screen including a comment such as "Do you want to add a supporter?" is displayed on at least one of the couple's devices. If there is a request to add a supporter, the child-rearing support server 300 allows the couple to decide (select) how much of the cost of adding a supporter they will bear. The cost can be split between the parents (couple) or paid by just one parent.

[0091] In step S203, the child rearing support server 300 determines whether or not one of the parents has applied to add a supporter. For example, when an "Apply" button displayed on the screen of the terminal is tapped, it is determined that one of the parents has applied to add a supporter. Here, if a sharing ratio that requires the other party to share the expenses is selected as the sharing ratio of expenses, a warning such as "Are you OK with not being able to coordinate with the other party?" may be displayed on the terminal of the one of the parents to obtain confirmation.

[0092] If one parent applies to add a supporter (step S203: YES), in step S204, child rearing support server 300 displays information on the other parent's terminal indicating that an application for an additional supporter has been made. In this case, child rearing support server 300 suspends adjustments to the child support arrangements until the other parent agrees to the application. However, child rearing support server 300 may prepare a standard phrase such as "It is difficult for the parents to make arrangements on their own, so we would like to introduce a supporter, but we would like the cost to be covered by...", and enable the exchange of messages using that standard phrase.

[0093] In step S205, the child-rearing support server 300 determines whether the other parent agrees to the application to add a supporter. If the other parent agrees to the application to add a supporter (step S205: YES), in step S206, the child-rearing support server 300 performs a process to add the supporter to the group. If the other parent rejects the application to add a supporter, the child-rearing support server 300 may recommend (suggest) ADR to the couple.

[0094] When a supporter is added, the child rearing support server 300 may set up an online interview between each of the couple and the supporter. Subsequent adjustments to the child support arrangements are made through intervention adjustments in which the supporter intervenes. Specifically, the supporter and each of the couple communicate with each other, and the child support arrangements are made by the supporter. This makes it possible to prevent emotional exchanges between the couple. Note that in addition to intervening in the adjustments to the child support arrangements, the supporter may also monitor (watch over) the status of the child support arrangements.

[0095] In this example, the supporter is assumed to be a supporter (a natural person), but the supporter may be an AI chatbot. As mentioned above, the AI ​​chatbot uses LLM (so-called generative AI) to chat with each spouse and mediate communication between the spouses.

[0096] The AI ​​chatbot running on the child-rearing support server 300 provides the couple (cohabiting parent terminal 100, separate parent terminal 200) with a chat screen (UI) for chatting, accepts input of text (natural language) from the couple, and provides the text to the LLM server 500 via an API, thereby obtaining a response to the text from the LLM server 500 and providing the content of the response to the couple (cohabiting parent terminal 100, separate parent terminal 200) on the chat screen (UI).

[0097] Prior to such an operation, the AI ​​chatbot running on the child-rearing support server 300 provides the LLM server 500 with a sentence (natural language) via an API that instructs it to behave as a child-rearing support expert, thereby enabling an appropriate response to be obtained from the LLM server 500. For example, the AI ​​chatbot running on the child-rearing support server 300 provides the LLM server 500 with a sentence such as "Please respond to the following sentences as a child-rearing support expert" in advance.

[0098] In this way, adjustments to child support arrangements are made through intervention adjustments with the AI ​​chatbot intervening. Specifically, the AI ​​chatbot interacts with each spouse, and the AI ​​chatbot creates a meeting schedule (date, time, location, etc.). This prevents emotional interactions between spouses.

[0099] When an AI chatbot becomes a supporter, the cost can be lower than when a support worker (natural person) becomes a supporter. It may be possible for the couple to switch between the AI ​​chatbot and a third party (natural person) as the supporter according to their wishes.

[0100] (1.6) Second Modification of the First Embodiment This modified example is an embodiment for promoting continuation of child support payments. Fig. 12 is a diagram showing the configuration of a child support server 300 according to this modified example.

[0101] The child rearing support server 300 according to this modified example further includes a payment determination unit 337 that determines whether or not the payment of child support by the separated parent has been implemented or is continuing. The payment determination unit 337 determines whether or not the payment of child support by the separated parent is being made as scheduled based on the information stored in the memory unit 320, particularly the group information and payment information. For example, the payment determination unit 337 may determine that the payment of child support is not continuing if child support has not been paid a predetermined number of times in a row.

[0102] The payment judgment unit 337 issues a warning to the separated parent in response to the judgment that the child support payment has not been made (or is not continuing). For example, the payment judgment unit 337 checks whether the child support payment has been made through the API of a bank or a credit card company on or after the scheduled child support payment date (for example, the next day). When the payment judgment unit 337 judges that the child support payment has not been made (or is not continuing), it may display a warning such as "It appears that the child support payment has not yet been made" on the separated parent's terminal 200. The payment judgment unit 337 may display a warning (alarm) including the risk of forced execution on the separated parent's terminal 200. The warning by the payment judgment unit 337 may be issued on the screen of the child support service displayed on the separated parent's terminal 200, or may be issued using a message function of the child support service, or may be issued using SMS (short message) or instant messenger.

[0103] When issuing such a warning, the image data presentation unit 333 may present image data of the child to the separated parent (display it on the separated parent terminal 200). For example, the image data presentation unit 333 transmits a message to the separated parent terminal 200, to which image data of the child is attached, and which includes text urging the payment of child support. This allows the separated parent to be reminded that child support is necessary for the child based on the image of the child displayed on his or her own terminal, making it easier for the payment of child support to be implemented (continued).

[0104] (1.7) Third Modification of the First Embodiment This modified example is an embodiment for reviewing child support payments. Fig. 13 is a diagram showing the configuration of a child-rearing support server 300 according to this modified example.

[0105] The child rearing support server 300 according to this modified example has a review notification unit 338 that notifies the separated parent (separate parent terminal 200) and / or the cohabiting parent (cohabiting parent terminal 100) at a predetermined timing to prompt them to review the child support based on the child's age. Child support is usually not increased much once it is decided, but the amount of money needed increases as the child gets older. In addition, the annual income of the separated parent often increases. For this reason, the review notification unit 338 may display a notification such as "Would you like to review the child support?" on the separated parent terminal 200 and / or the cohabiting parent terminal 100 around January of each year when tax withholding is received. The notification by the review notification unit 338 may be made on the screen of the child rearing support service displayed on the terminal, may be made using the message function of the child rearing support service, or may be made using SMS (short message) or instant messenger. The separated parent (separated parent terminal 200) who receives the notice can adjust the amount of child support to increase (to raise) the amount of child support using an adjustment method (particularly, direct adjustment) similar to that of the first embodiment described above.

[0106] Furthermore, as the child grows, the time required for visitation between the child and the separated parent may become longer or shorter, so it is desirable to review visitation (visitation conditions) accordingly. Therefore, the review notification unit 338 may send a notification to the separated parent and / or the cohabiting parent to encourage them to review visitation based on the child's age. For example, the review notification unit 338 may display a notification such as "Would you like to review visitation?" on the separated parent terminal 200 and / or the cohabiting parent terminal 100 when the child reaches a predetermined age.

[0107] (1.8) Fourth Modification of the First Embodiment In the above-mentioned first embodiment, an example was described in which the storage unit 320 stores payment information (child support information) regarding child support that has already been paid in response to a notification from a bank, and an example was described in which the payment schedule notifying unit 336 checks the payment status of child support via the API of a bank or credit card company, detects that child support has been paid, and notifies the cohabiting parent and / or the separately-living parent of that fact. Also, in the above-mentioned second modified example of the first embodiment, an example was described in which the payment determining unit 337 determines whether the separately-living parent is making or continuing to make payment of child support via the API of a bank or credit card company.

[0108] The fourth modification of the first embodiment is an example related to linking with a bank (bank account) via an API. Fig. 14 is a diagram showing the configuration of a child-rearing support server 300 according to this modification.

[0109] Child rearing support server 300 according to this modified example further includes bank account linking unit 351 that links with the bank account of the cohabiting parent and / or the bank account of the separate parent via an API. Bank account linking unit 351 accepts an operation by each of the cohabiting parent and the separate parent via their own terminal to specify the bank account to be used for depositing and withdrawing child support, and accepts input of authentication information for linking with the bank account, thereby performing linking processing. When the linking processing is completed, the deposit and withdrawal history of the bank account can be monitored (referenced), and the information on the deposit and withdrawal history can be used (viewed) on the child rearing support service.

[0110] In this modification, when the bank account linking unit 351 accepts an operation to specify deposit / withdrawal information corresponding to child support from the deposit / withdrawal history of the bank account, it registers the specified deposit / withdrawal information as child support information and manages the child support information so that it can be viewed by the parent living with the parent and / or the parent living separately. This makes it possible for the parent living with the parent and / or the parent living separately to easily grasp the deposit / withdrawal status of child support on the child support service.

[0111] For example, when the bank account linking unit 351 receives an operation from the cohabiting parent to specify deposit information corresponding to child support from the deposit and withdrawal history of the cohabiting parent's bank account, the bank account linking unit 351 may register the specified deposit information as child support information (child support deposit information) (specifically, store it in the storage unit 320) and manage the child support information (child support deposit information) so that it can be viewed by the cohabiting parent. Here, the bank account linking unit 351 may present the cohabiting parent with a list of information extracted from the child support information (child support deposit information). The presentation of the list of information may include a presentation of the total of all past child support deposit amounts, or a presentation of the total of past child support deposit amounts by aggregation period (for example, by year).

[0112] Furthermore, when the bank account linking unit 351 receives an operation from the separated parent to specify withdrawal information corresponding to child support from the deposit and withdrawal history of the separated parent's bank account, the bank account linking unit 351 may register the specified withdrawal information as child support information (child support withdrawal information) (specifically, store it in the storage unit 320) and manage the child support information (child support withdrawal information) so that it can be viewed by the separated parent. Here, the bank account linking unit 351 may present the cohabiting parent with a list of information that has been extracted from the child support information (child support withdrawal information). The presentation of the list of information may include a presentation of the total amount of all past child support payments, or a presentation of the total amount of past child support payments by aggregation period (for example, by year).

[0113] In this modified example, the bank account linking unit 351 may monitor the deposit and withdrawal status of the bank account, and when it detects deposit and withdrawal information that matches the registered child support information, it may automatically register the detected deposit and withdrawal information as new child support information. This makes it possible for the parent living together and / or the parent living separately to automatically register child support information without having to manually specify child support each time from the deposit and withdrawal history of the bank account.

[0114] For example, bank account linking unit 351 may monitor the deposit status of the cohabiting parent's bank account, and when it detects deposit information that matches registered child support information (child support deposit information), it may automatically register the detected deposit information as new child support information (child support deposit information). Here, "deposit information that matches registered child support information (child support deposit information)" may be deposit information that matches the transfer source (i.e., the parent living separately), amount, and due date (e.g., the 25th of each month) of past child support information (child support deposit information).

[0115] Furthermore, the bank account linking unit 351 may monitor the withdrawal status of the separated parent's bank account, and when it detects withdrawal information that matches the registered child support information (child support withdrawal information), it may automatically register the detected withdrawal information as new child support information (child support withdrawal information). Here, "deposit information that matches the registered child support information (child support withdrawal information)" may be deposit information that matches the transfer destination (i.e., the cohabiting parent), amount, and due date (for example, the 25th of each month) of past child support information (child support withdrawal information).

[0116] In this modified example, the bank account linking unit 351 monitors the deposit and withdrawal status of the bank account, and if child support is not paid by the scheduled payment date, or if the child support payment amount is less than the scheduled child support amount (i.e., the agreed payment amount), it may notify the cohabiting parent and / or the separately-living parent of alert information (a warning, a warning). This can facilitate the appropriate payment of child support. Note that such alert information may be notified on the screen of the child support service, by using the message function of the child support service, or by using SMS or an instant messenger.

[0117] (2) Second embodiment The second embodiment will be described mainly with respect to differences from the first embodiment. A child-rearing support server 300 according to the second embodiment provides a service for supporting the provision (donation) of child-rearing items.

[0118] There are many cohabiting parents who feel that child support is not enough, and many separately-living parents who do not know what their child support is being used for specifically. In the second embodiment, a cohabiting parent registers items necessary for the child on the child-rearing support server 300 through the child-rearing support service, and the separately-living parent purchases them. These are called child-rearing items. The child-rearing support server 300 makes it possible to make such adjustments between couples (cohabiting parents, separately-living parents) through direct adjustment, which mediates the exchange of standard communication content between the couples to realize the adjustments.

[0119] Gifts from a parent who lives apart can make the cohabiting parent think, "They bought me things I don't need without my permission," but that's not the case with child care items. Some child care items are for everyday use, while others are given on special occasions such as birthdays and school entrance ceremonies. For the cohabiting parent, child care items can bring satisfaction to the child for continuing visitation, and can also contribute to the continuation of visitation.

[0120] In addition to separated parents, third parties (people other than children or married couples) can also purchase childcare items. Here, third parties are mainly assumed to be grandparents of the separated parents, but they can also be companies, volunteer groups, or general donors.

[0121] FIG. 15 is a diagram showing an example of the configuration of a child rearing support server 300 according to the second embodiment.

[0122] The child rearing support server 300 according to the second embodiment includes a child rearing item registration unit 341 that accepts registration of child rearing items desired by the cohabiting parent or the child from the cohabiting parent and enables viewing of the registered child rearing items (viewing by the separated parent and / or a third party), and a purchase processing unit 342 that performs a purchase process of the registered child rearing item when an operation to purchase the registered child rearing item is performed. The purchase processing unit 342 may perform a purchase process of the registered child rearing item in response to receiving an operation to purchase the registered child rearing item from the separated parent (separate parent terminal 200). In this case, the child rearing item registration unit 341 and the purchase processing unit 342 may directly constitute a part of the adjustment unit 332a. Alternatively, the purchase processing unit 342 may perform a purchase process of the registered child rearing item in response to receiving an operation to purchase the registered child rearing item from a third party (third party terminal 400).

[0123] The child care item registration unit 341 further accepts registration of a delivery address for the child care items from the parent living together. The child care item registration unit 341 enables the registered child care items to be viewed without allowing the purchaser of the child care item (a parent living separately or a third party) to view the registered delivery address. In the child care item purchase process, the purchase processing unit 342 sets the registered delivery address as the delivery destination for the child care item to be purchased. This makes it possible to deliver the child care items to the child while preventing the addresses of the child and the parent living separately from being known to the parent living separately or a third party.

[0124] The purchase processing unit 342 may suggest to the separated parent (separated parent terminal 200) to purchase the registered child care items at a timing corresponding to visitation between the child and the separated parent or at a timing corresponding to a milestone in the child's growth. It is expected that the timing when the separated parent will want to purchase child care items is before or after visitation or at a milestone. For this reason, the purchase processing unit 342 may present a recommendation such as "Why not give your child a child care item that he or she wants?" on a completion report screen presented to the separated parent (separated parent terminal 200) after visitation has ended. Milestones are events such as birthdays and school entrance ceremonies, and may be registered in advance in the child care support server 300.

[0125] The child rearing support server 300 according to the second embodiment may have a child rearing item reporting unit 343 that reports to the purchaser of the child rearing item (a parent living separately or a third party) that the child rearing item has been delivered, with a content expressing gratitude in a fixed form or a free text, in response to receiving a notification that the child rearing item has been delivered. The child rearing item reporting unit 343 may suggest to the cohabiting parent (the cohabiting parent terminal 100) to register photo data of the child together with the child rearing item, and provide the photo data to the purchaser of the child rearing item (a parent living separately or a third party) in association with the report. For example, when the cohabiting parent reports that the child rearing item has arrived, the child rearing item reporting unit 343 may recommend, "Would you like to send the child rearing item and a smiling child?", so that the parent living separately or a grandparent (a third party) can view the photo of the child together with the child rearing item, and the parent living separately or a grandparent (a third party) can feel that they are participating in child rearing.

[0126] FIG. 16 is a diagram showing an example of the operation of the child rearing support system 1 according to the second embodiment.

[0127] In step S300, the cohabiting parent terminal 100 accesses an EC (Electronic Commerce) site of the EC server 600, selects an item (product) necessary for the child on the EC site, and acquires a URL (Uniform Resource Locator) indicating the selected product.

[0128] In step S301, the cohabiting parent terminal 100 accesses the child-rearing support server 300 and makes a request for a desired child-rearing item. This request includes the acquired URL and delivery address information.

[0129] In step S302, the child-rearing support server 300 registers the URL acquired by the cohabiting parent terminal 100 and also registers the delivery address of the product. The child-rearing support server 300 stores the URL and the delivery address, and makes the child-rearing product indicated by the URL viewable from the separate parent terminal 200.

[0130] In step S303, the child-rearing support server 300 may make a suggestion to the separated parent terminal 200 to purchase the registered child-rearing items at a timing corresponding to visitation between the child and the separated parent or at a timing corresponding to a milestone in the child's development.

[0131] In step S304, the separated parent terminal 200 accesses the child rearing support server 300 and makes a donation request specifying the child rearing items to be donated from among the child rearing items registered for the child. For example, when the separated parent taps a "Donate Child Rearing Items" button on the terminal, a deposit is made from the separated parent's credit card to the child rearing support service (deposit of the product price and handling fee). If the separated parent's credit card information has not yet been registered with the child rearing support service, it is registered.

[0132] In step S305, the child rearing support server 300 performs a purchase process for the child rearing items specified by the separated parent to the EC server. At that time, the child rearing support server 300 specifies the delivery address registered by the cohabiting parent terminal 100 as the delivery address for the child rearing items. Here, the child rearing support server 300 performs a payment process for the product price to the EC server 600.

[0133] As a result, in step S306, the EC server 600 performs a process of shipping the child care item to the specified delivery address. In step S307, the EC server 600 may send a shipping notification to the child care support server 300. Alternatively, the cohabiting parent terminal 100 may send a shipping notification to the child care support server 300.

[0134] In step S308, the child-rearing support server 300 proposes to the cohabiting parent terminal 100 to send (register) photo data of the child together with the child-rearing item.

[0135] In step S309, the cohabiting parent terminal 100 takes a picture of the child together with the childcare items and generates photo data.

[0136] In step S310, the cohabiting parent terminal 100 transmits the photograph data to the child-rearing support server 300, and the child-rearing support server 300 acquires the photograph data.

[0137] In step S311, the child rearing support server 300 reports to the separated parent terminal 200 that the child rearing items have been delivered, and provides photo data of the child with the child rearing items to the cohabiting parent terminal 100. For example, the child rearing support server 300 may attach the photo data to a message indicating that the child rearing items have been delivered and provide it to the cohabiting parent terminal 100. The child rearing support server 300 may provide the message indicating that the child rearing items have been delivered to the cohabiting parent terminal 100 by including a URL for the photo data.

[0138] (2.1) Modification of the Second Embodiment In the above-mentioned second embodiment, an example was described in which not only separated parents but also third parties (people other than children and couples) can purchase childcare items. In this modified example, it is assumed that the third parties are general donors.

[0139] FIG. 17 is a diagram showing an example of the configuration of a child rearing support server 300 according to a modification of the second embodiment.

[0140] The child rearing support server 300 according to this modified example has a communication unit 310 that communicates with a terminal 200 of a cohabiting parent who is a divorced couple or planning to divorce and who lives with a child, and with a terminal 400 of a third party (general donor), and a coordination unit 332 that uses the communication unit 310 to make adjustments regarding child rearing items provided by the third party (general donor) for the child's upbringing. The coordination unit 332 has a child rearing item registration unit 341, a child rearing item search unit 344, a purchase processing unit 342, and a child rearing item report unit 343.

[0141] The child care item registration unit 341 accepts registration of child care item related information regarding child care items desired by cohabiting parents and / or children, and makes the registered child care item related information viewable by third parties (general donors). In this modified example, the child care item registration unit 341 may make the registered child care item related information available on a child care support service website with no access restrictions. The child care item registration unit 341 basically accepts registration of child care item related information from cohabiting parents, but may also accept registration of child care item related information from the child depending on the child's age.

[0142] The child care item registration unit 341 may accept registration of child care item related information including address information of the cohabiting parent or child (i.e., delivery address). The child care item registration unit 341 may also accept registration of child care item related information including URLs on an e-commerce site of child care items desired by the cohabiting parent and / or child, and add the names of the child care items to the child care item related information based on the URL. For example, the child care item registration unit 341 automatically acquires the names, images (photographs), prices, etc. of products corresponding to the registered child care items by crawling using the URL. The child care item registration unit 341 may publish the acquired names and images (photographs) of the products on the website of the child care support service.

[0143] The childcare product search unit 344 may receive search information including area information from a third party (general donor) and search for childcare product information that geographically matches the search information from among the registered childcare product information. This allows a third party (general donor) to find a child (and cohabiting parent) to whom a childcare product is to be donated in an area where the third party (general donor) wishes to make a donation, such as the area where the third party resides, making it easier to narrow down the donation of childcare products to that area. The area information may be the area name at the prefecture or city / town / village level. The childcare product information that geographically matches the search information may be childcare product-related information for an address (i.e., a delivery address) that includes the area name input by the third party.

[0144] The childcare product search unit 344 may receive search information including product name information from a third party (general donor) and search for childcare product information matching the search information from among the registered childcare product information. This allows the third party (general donor) to find a child (and cohabiting parent) who wishes to receive a childcare product (product) that matches his / her hobbies and tastes, making it easier to donate a childcare product that matches the hobbies and tastes. For example, a third party (general donor) who is interested in soccer or a soccer player can find a child (and cohabiting parent) who wishes to receive soccer goods (e.g., a soccer ball). The product name may be a specific name of the product or the name of an attribute (category) of the product. In other words, it may be a specific name such as "soccer ball" or an attribute (category) such as "soccer". Furthermore, the childcare product information matching the search information including product name information may be childcare product-related information including the product name input by the third party.

[0145] The child care item search unit 344 may further receive an input of an amount from a third party (general donor) and search for child care item information for multiple child care items within the amount from among the registered child care item information. This allows the third party (general donor) to search and identify multiple child care items at once within the amount specified by the third party (general donor), rather than selecting the child care items they wish to donate one by one.

[0146] The purchase processing unit 342 accepts an operation to purchase a child care product corresponding to the child care product information searched by the child care product search unit 344 from a third party (general donor), and performs a purchase process for the child care product. The other configurations are the same as those of the second embodiment described above.

[0147] Compared to regular donations, this modified example allows a third party (general donor) to choose what the recipient (child) wants, which has the advantage that they will not receive unnecessary items and will be sure to make the recipient happy. In addition, since it can be narrowed down by region and product, donors can choose the region and item they want to donate to. In other words, instead of making an unspecified donation to someone somewhere, they can specify a target and donate to a child in the area. Furthermore, donors may receive a thank you (message) directly from the recipient, and they can also be thanked by message or social media.

[0148] In the past, the fees charged to donation organizations were unclear and sometimes high. Donors paid a fee for the child-rearing support service in addition to the price of the product, but in this modified example, information and communication technology is used to lower the fee, and the fee is clearly defined.

[0149] The child care item registration unit 341 may have a function of determining whether or not to permit registration when accepting registration of child care item related information regarding child care items desired by a cohabiting parent and / or a child. For example, the child care item registration unit 341 may refuse to register a product (e.g., a facial massager) that has been registered in advance as something that is clearly desired by a cohabiting parent as a desired child care item. The child care item registration unit 341 may confirm whether or not a child care item is appropriate as a gift target by, for example, receiving an upload of a notice of determination of child support allowance.

[0150] 18 is a diagram showing an example of a child care item registration screen according to this modified example. The child care item registration unit 341 displays the child care item registration screen on the terminal of the cohabiting parent (or child) and accepts registration of child care item related information regarding child care items desired by the cohabiting parent and / or child.

[0151] In the illustrated example, the childcare product registration screen has an area H1 where a product URL on an EC site is pasted, an area H2 where a product image acquired based on the URL is displayed, an area H3 where product information (product name) acquired based on the URL is displayed, an area H4 for selecting whether to request a donation (donation) from a third party (general donor), an area H5 for selecting whether to request donation within a group (childcare support group), an area H6 for selecting the desired number, an area H7 for selecting the priority, an area H8 for inputting comments from a cohabiting parent (or child), and an area H9 for inputting supplementary information (color, size, etc.) about the desired product. Each of the areas H4 and H5 includes a check box, and it is possible to select whether to request a donation (donation) from a third party (general donor) and whether to request donation within a group. If a person does not wish to receive gifts (donations) from third parties (general donors) and wishes to make gifts within the group, the registered information related to child care items will not be made public on the child care support service's website, which has no access restrictions, but will only be viewable within the group.

[0152] The child care item registration unit 341 accepts registration (input) of address information of the cohabiting parent or child (i.e., delivery address) on an address input screen separate from the child care item registration screen. When the input of the desired child care item and delivery address is completed, the child care item related information is registered in the child care support server 300 (storage unit 320).

[0153] 19 is a diagram showing an example of a child care product search and purchase screen according to this modified example. The child care product search unit 344 displays a child care product search and purchase screen on a third party's (general donor's) terminal on a child care support service website with no access restrictions, accepts input of search information from the third party (general donor), and accepts an operation to purchase a child care product corresponding to the searched child care product information from the third party (general donor).

[0154] In the illustrated example, the child care product search and purchase screen has an area I1 for inputting search information (region name and / or product name). When search information (region name and / or product name) is input in the search window (text box) of area I1, the child care product search unit 344 searches for child care product information that matches the search information from among the registered child care product information, and displays information on each child care product that is searched in areas I2, I3, I4, etc. In each of areas I2, I3, I4, etc., information on the corresponding child care product (product name, desired number, amount) is displayed, and a button for accepting a purchase operation (donation operation) is displayed individually. The child care product search and purchase screen may have a button I5 for accepting an operation to purchase (donate) multiple child care products selected by a third party (general donor) all at once. The child care product search and purchase screen may have an area I6 for inputting a donation amount, which is the total amount of the child care products to be donated. When a donation amount is input, the child care product search unit 344 may search for child care product information of multiple child care products within the amount range from among the registered child care product information, and accept an operation to purchase (donate) these together.

[0155] (3) Other embodiments In the above embodiment, an example was described in which the storage unit 320 stores the user information shown in FIG. 4(a), and the user information includes a "role" that can be selected from among "cohabiting parent", "separate parent", "mother", "father", "child", and "assistant (supporter)". In the above embodiment, it was assumed that information display would be made to distinguish between cohabiting parents and separate parents. However, since the expression "separate parent" can be a discriminatory expression, it is preferable to simply use the expressions "father" and "mother". In addition, there are cases in which a couple has two children, one of which lives with one parent and the other with the other parent, but it is difficult to handle such cases with the information handling in the above embodiment.

[0156] Therefore, the "role" may be configured to be selectable from among "father (dad)," "mother (mom)," "child," and "assistant (supporter)." Here, not only "father (dad)" but also "father's proxy" may be selectable, and not only "mother (mom)" but also "mother's proxy" may be selectable. Then, information on "which parent (including parent's proxy) the child lives with" is added to the child's information (user information). This makes it possible to display the information as "father" or "mother," while distinguishing between "parents living together" and "parents living separately" within the system. Therefore, even if multiple children live with different parents, they can be managed appropriately.

[0157] That is, the storage unit 320, which stores user information for each user of the visitation support service, stores the user information including information indicating whether the corresponding user is the father, mother, or child. If the corresponding user is a child, the storage unit 320 stores the user information including information indicating whether the child lives with the father or mother. Then, the visitation support server 300 may display (present) information on the terminal using notations such as "father" and "mother," but may identify which parent is the cohabiting parent based on the child's user information and perform information processing according to the above embodiment taking into account whether the parent is the cohabiting parent or the parent living separately.

[0158] In the above embodiment, an example was described in which the child rearing support server 300 (information management unit 331) manages the number of visits and the total amount of child support and presents it to the couple (the cohabiting parent terminal 100 and the separated parent terminal 200). However, the child rearing support server 300 (information management unit 331) may manage at least one of the following information: the number of times child support and / or child support items were provided, the total amount of child support and / or child support items, the period during which child support was paid, the child support payment compliance rate (the percentage of payments made on schedule), and the child support payment achievement rate (amount paid / cumulative amount to be paid until the end of the period), and present the information to the separated parent (the separated parent terminal 200). This allows the separated parent to have the awareness that he or she is participating in child rearing.

[0159] In the above embodiment, the "child's right to know" was not particularly considered. However, the "Convention on the Rights of the Child," which Japan has also ratified, stipulates that "a child has the right to know his / her parents as much as possible and to be raised by them," and such a right is also called the "child's right to know." Therefore, the child-rearing support server 300 (information management unit 331) stores visitation records including the results and change history of each past visitation, and makes the visitation records available for viewing even after the child becomes an adult. In other words, the child-rearing support server 300 (information management unit 331) permanently or semi-permanently stores records of child support and / or child support items provided, and makes the records available for viewing even after the child becomes an adult. For example, when a viewing request is made on the child's account related to the records, the child-rearing support server 300 (information management unit 331) provides the records to the child. This makes it easier to guarantee the "child's right to know."

[0160] In the above-described embodiment, it was primarily assumed that child support would be transferred from a separated parent to a cohabiting parent by bank transfer, but the child support server 300 may receive child support from the separated parent via electronic payment, and then pay the child support to the cohabiting parent via electronic payment.

[0161] The operation flows and operation examples in the above-mentioned embodiments do not necessarily have to be executed in chronological order according to the order described in the flow diagram or sequence diagram. For example, the steps in the operations may be executed in an order different from that described in the flow diagram or sequence diagram, or may be executed in parallel. Some of the steps in the operations may be deleted, and additional steps may be added to the process. The operation flows and operation examples in the above-mentioned embodiments may be executed separately and independently, or two or more operation flows and operation examples may be executed in combination. For example, some steps of one operation flow may be added to another operation flow, or some steps of one operation flow may be replaced with some steps of another operation flow.

[0162] A program for causing a computer to execute the operations according to the above-described embodiment may be provided. The program may be recorded in a computer-readable medium. Using the computer-readable medium, it is possible to install the program in a computer. Here, the computer-readable medium on which the program is recorded may be a non-transient recording medium. The non-transient recording medium is not particularly limited, and may be, for example, a recording medium such as a CD-ROM or a DVD-ROM.

[0163] As used in this disclosure, the terms "based on" and "depending on" do not mean "based only on" or "depending only on", unless otherwise specified. The term "based on" means both "based only on" and "based at least in part on". Similarly, the term "depending on" means both "based only on" and "depending at least in part on". In addition, the terms "include", "comprise", and variations thereof do not mean including only the items listed, but may include only the items listed, or may include additional items in addition to the items listed. In addition, the term "or" as used in this disclosure is not intended to be an exclusive or. In this disclosure, when articles are added by translation, such as a, an, and the in English, these articles are intended to include the plural unless the context clearly indicates otherwise.

[0164] The above describes the embodiments in detail with reference to the drawings, but the specific configuration is not limited to that described above, and various design changes, etc. are possible without departing from the spirit of the invention. [Explanation of symbols]

[0165] 1: Childcare support system 10: Network 100: Parent's device 200: Separate parent terminal 300: Childcare support server 310: Communications Department 320: Storage section 330: Processing section 331: Information Management Department 332:Adjustment section 332a: Direct adjustment section 332b: Intervention Coordination Department 333: Image data presentation unit 334: Video Data Distribution Department 335: Document provision department 336: Payment Schedule Notice Section 337: Payment Judgment Department 338: Notification Department 339: Visitation Conditions Relaxation Department 341: Child Care Product Registration Department 342: Purchase Processing Unit 343:Nursery Reporting Department 344: Childcare Product Search Department 400: Third party terminal 500: LLM server 600:EC server

Claims

1. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; The adjustment means performs at least one of the following adjustments: adjustment of the amount of the child support, adjustment of the payment period of the child support, adjustment of the timing of payment of the child support, adjustment of the share of special expenses in the child support, adjustment of the type of the child support agreement document, and adjustment of the provision of child support items; The adjustment means includes, as the exchange of the standard communication content, Accepting input of the content of the child support arrangement desired by one parent on an input form displayed on the terminal of the other parent and proposing the content to the other parent; displaying a confirmation screen of the contents of the child support arrangement entered by the one parent on the other parent's device, and accepting from the other parent an acceptance of the contents of the proposed child support arrangement or a proposed change; If the other parent proposes a change, information about the child support arrangement, including the content of the proposed change, is displayed on the device of the other parent. Childcare support system.

2. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; a presentation means for presenting image data of the child on a child-rearing support service screen displayed on the terminal of the cohabiting parent and / or the terminal of the separately-living parent before or during the direct adjustment. Childcare support system.

3. The adjustment means makes the arrangement by carrying out the adjustment to make a prior arrangement regarding the child support. The child-rearing support system according to claim 1 or 2.

4. and a notification means for creating a payment schedule for the child support based on the agreement and notifying the couple of the payment schedule. The child-rearing support system according to claim 3.

5. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; a notification means for creating a payment schedule for the child support based on a prior agreement regarding the child support and notifying the couple of the payment schedule; The notification means is Repeatedly notifying the separated parent of the scheduled payment date of the child support payment and / or on the scheduled payment date to prevent the parent from forgetting to pay the payment; If it is detected that the child support has been paid, the repeated notifications are stopped. Childcare support system.

6. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a coordinating means for making adjustments between the couple regarding child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the coordinating means including a direct coordinating means for making direct adjustments to realize the adjustments by mediating the exchange of standard contact information between the couple, the coordinating means for making the arrangements by making the adjustments to make prior arrangements regarding the child support; a notification means for creating a child support payment schedule based on the agreement and notifying the couple of the payment schedule; The notification means issues a warning to the separated parent if the account balance or available credit card balance of the separated parent is less than the amount of the child support to be paid on or immediately before the scheduled payment date of the child support. Childcare support system.

7. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; A linking means for linking the bank account of the cohabiting parent and / or the bank account of the separated parent via an API, When the linking means accepts an operation to designate deposit / withdrawal information corresponding to child support from the deposit / withdrawal history of the bank account, the linking means registers the designated deposit / withdrawal information as child support information and manages the child support information so that it can be viewed by the parent living with the parent and / or the parent living separately. Childcare support system.

8. The linking means monitors the deposit and withdrawal status of the bank account, and when it detects deposit and withdrawal information that matches the registered child support information, it automatically registers the detected deposit and withdrawal information as new child support information. The child-rearing support system according to claim 7.

9. The linking means monitors the status of deposits and withdrawals in the bank account, and if child support is not paid by the scheduled payment date or if the amount of child support paid is less than the scheduled amount, notifies the cohabiting parent and / or the separately-living parent of alert information. The child-rearing support system according to claim 7 or 8.

10. The system further includes a notification means for detecting that the child support has been paid and notifying the parent living with the child and / or the parent living separately of the fact. The child-rearing support system according to claim 1 or 7.

11. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; a notification means for detecting that the child support has been paid and notifying the parent living with the child and / or the parent living separately of the payment; The notification means, in response to detecting that the child support has been paid, suggests to the parent living together that a message expressing gratitude from the parent living together be sent to the parent living apart. Childcare support system.

12. The method further includes a distribution means for distributing video data to the couple to provide them with prior knowledge for making the arrangement prior to the adjustment. The child-rearing support system according to claim 3.

13. When the arrangement is agreed upon through the direct adjustment, a document indicating the content of the agreed arrangement is generated, and the document is provided to the couple. The child-rearing support system according to claim 3.

14. The adjustment means further includes an intervention adjustment means for performing an intervention adjustment to realize the adjustment by having an assistant intervene between the couple, The adjustment means switches from the direct adjustment to the intervention adjustment. The child-rearing support system according to claim 3.

15. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; The adjustment means creates the arrangement by making the adjustment to make a prior arrangement regarding the child support; The adjustment means includes an intervention adjustment means for performing an intervention adjustment between the couple by having an assistant intervene between the couple to realize the adjustment, The adjustment means proposes to the couple to switch to the intervention adjustment when a predetermined condition is satisfied after performing the adjustment for making the arrangement through the direct adjustment. Childcare support system.

16. The assistant may be an impartial third party in an alternative dispute resolution process (ADR), or may be a support agent or an AI chatbot. The child-rearing support system according to claim 14.

17. The predetermined condition is that the agreement is not agreed upon even if the communication between the couple in the direct adjustment is performed a predetermined number of times, or that a predetermined word is detected in the communication between the couple in the direct adjustment. The child-rearing support system according to claim 15.

18. The present invention further includes a providing means for generating a document indicating the matters agreed upon in the direct adjustment in a manner distinguishable from the matters not agreed upon in the direct adjustment when switching to the intervention adjustment, and providing the document to the couple. The child-rearing support system according to claim 15.

19. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; The adjustment means creates the arrangement by making the adjustment to make a prior arrangement regarding the child support; The adjustment means includes an intervention adjustment means for performing an intervention adjustment between the couple by having an assistant intervene between the couple to realize the adjustment, The adjustment means is In the case where the adjustment for making the arrangement is made by the direct adjustment, when a predetermined condition is satisfied, the couple is proposed to switch to the intervention adjustment; In response to one of the spouses making an application for the switch, notifying the other spouse of the application; Suspend such arrangements until the other party agrees to the offer. Childcare support system.

20. The adjustment means determines a share of the costs required for the intervention adjustment when one of the couple applies for the switch. The child-rearing support system according to claim 19.

21. The adjustment means permits the exchange of messages between the couple regarding the burden ratio even while the adjustment is suspended. The child-rearing support system according to claim 20.

22. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; a determination means for monitoring the payment status of the child support and determining whether the payment of the child support by the separated parent has been implemented or is continuing; The determination means issues a warning to the separated parent in response to a determination that the payment of child support has not been implemented or has not been continued. Childcare support system.

23. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; and a notification means for notifying the separated parent and / or the cohabiting parent at a predetermined timing to urge them to review the child support based on the child's age increase. Childcare support system.

24. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a coordinating means for making adjustments between the couple regarding child support items to be provided for the upbringing of the child using the communication means, the coordinating means including a direct coordinating means for making direct adjustments to realize the adjustments by mediating the exchange of standard communication contents between the couple; a registration means for accepting registration of the childcare items desired by the cohabiting parent or the child from the cohabiting parent and enabling browsing of the registered childcare items; and a purchase processing means for performing a purchase process of the registered child care item when an operation for purchasing the registered child care item is performed. Childcare support system.

25. The child support items are provided by the separated parent for the upbringing of the child. The child-rearing support system according to claim 24.

26. The registration means includes: Further accepting registration of a delivery address for the childcare product; enabling a person to view the registered childcare product without allowing the person to view the registered delivery address; The purchase processing means sets the registered delivery address as a delivery destination of the childcare product to be purchased in the purchase processing. The child-rearing support system according to claim 24.

27. the direct adjustment means includes the registration means and the purchase processing means; The purchase processing means performs the purchase processing in response to receiving an operation to purchase the registered child care item from the separated parent. The child-rearing support system according to claim 24.

28. The purchase processing means proposes to the separated parent the purchase of the registered childcare items at a timing corresponding to a visitation between the child and the separated parent or at a timing corresponding to a turning point in the child's growth. The child-rearing support system according to claim 27.

29. The purchase processing means performs the purchase processing in response to receiving an operation to purchase the registered child care product from a third party. The child-rearing support system according to claim 24.

30. The method further includes a reporting means for, in response to receiving a notification that the child care item has been delivered, reporting to the purchaser of the child care item that the child care item has been delivered, the reporting means including a standard or free text message expressing gratitude to the purchaser of the child care item, The reporting means proposes to the cohabiting parent to register photo data of the child together with the childcare item, and provides the photo data to a purchaser of the childcare item in association with the report. The child-rearing support system according to claim 24.

31. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; and a management means for managing information on the number of times the child support items have been provided or the total amount of the child support items, and presenting the information to the separated parent. Childcare support system.

32. A child-rearing support system for supporting child-rearing, comprising: A communication means for communicating with a terminal of a cohabiting parent who lives with the child of a divorced or divorced couple, and for communicating with a terminal of a detached parent who lives separately from the child of the couple; a means for adjusting between the couple regarding the child support and / or child support items to be provided by the separated parents for the upbringing of the child using the communication means, the means including a direct adjustment means for directly adjusting the adjustment by mediating the exchange of standard communication content between the couple; and a management means for storing a record of the provision of the child support and / or the child support items, and for making the record available for viewing in response to a viewing request in the child's account even after the child becomes an adult. Childcare support system.

33. One or more computers, A communication means for communicating with a terminal of a parent who lives with a child of a divorced couple or a couple planning to divorce, and for communicating with a terminal of a parent who lives separately from the child of the couple; using the communication means to function as a means for making adjustments between the couple regarding child support and / or child support items to be provided by the separated parents for the upbringing of the child, the adjustment means including a direct adjustment means for making direct adjustments to realize the adjustments by mediating the exchange of standard communication content between the couple; The adjustment means performs at least one of the following adjustments: adjustment of the amount of the child support, adjustment of the payment period of the child support, adjustment of the timing of payment of the child support, adjustment of the share of special expenses in the child support, adjustment of the type of the child support agreement document, and adjustment of the provision of child support items; The adjustment means includes, as the exchange of the standard communication content, Accepting input of the content of the child support arrangement desired by one parent on an input form displayed on the terminal of the other parent and proposing the content to the other parent; displaying a confirmation screen of the contents of the child support arrangement entered by the one parent on the other parent's device, and accepting from the other parent an acceptance of the contents of the proposed child support arrangement or a proposed change; If the other parent proposes a change, information about the child support arrangement, including the content of the proposed change, is displayed on the device of the other parent. Childcare support program.

34. The child care items are provided by a third party for the upbringing of the child, The registration means accepts registration of childcare item-related information regarding the childcare items desired by the cohabiting parent and / or the child, and makes the registered childcare item-related information viewable by the third party; The system further includes a search unit for receiving search information from the third party and searching for child care product information that matches the search information from among the registered child care product information, The purchase processing means receives an operation to purchase the child care product corresponding to the searched child care product information from the third party, and performs a purchase process for the child care product. The child-rearing support system according to claim 24.

35. The registration means accepts registration of the childcare product-related information including address information of the cohabiting parent and / or the child; The search means receives input of the search information including area information from the third party, and searches for child care product information that geographically matches the search information from among the registered child care product information. The child-rearing support system according to claim 34.

36. The registration means accepts registration of the child care item related information including a URL on an e-commerce site of the child care item desired by the cohabiting parent and / or the child, and adds a name of the child care item to the child care item related information based on the URL; The search means receives input of the search information including product name information from the third party, and searches the registered child care product information for child care product information that matches the product name of the search information. The child-rearing support system according to claim 34.

37. The search means further receives an input of a price from the third party, and searches the registered child care product information for a plurality of child care products within the price range.

37. The child-rearing support system according to any one of claims 34 to 36.

Images