Touchless transaction method, touchless transaction system, transaction management device, and automated transaction device

Abstract

To enable a user to transact with an automatic transaction device without directly operating the automatic transaction device.SOLUTION: A touchless transaction method by which a user transacts with an automatic transaction device without any operation, includes a transaction management device 22 communicatively connected with a portable terminal 3 used by a user U and an automatic transaction device 10. The transaction management device executes: an authentication step of authenticating that the user using the portable terminal is a registered user based on information received from the portable terminal; a transaction content management step of receiving and managing a predetermined transaction content desired by the user from the portable terminal; and an instruction step of outputting an instruction for making a predetermined automatic transaction device execute the predetermined transaction content when acquiring identification information for identifying the predetermined automatic transaction device used by the user.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a touchless transaction method, a touchless transaction system, a transaction management device, and an automated transaction device. [Background technology]

[0002] In order for a user to execute various transaction processes, such as transferring cash, at an automated transaction device such as an automated teller machine (ATM), the user must input various pieces of information (hereinafter referred to as processing information), such as the user's account PIN number, the name of the branch or account number to which the transfer is to be made, and the transaction amount.

[0003] The input of processing information is usually performed on a touch panel display screen of the automated transaction device, but the input operation takes a relatively long time, and it takes a very long time when making multiple transfers at once. In such a case, one user will monopolize the automated transaction device for a long time, which increases the waiting time of other users who are waiting in line. In order to avoid this situation, technology has been proposed to shorten the time it takes to input processing information into the automated transaction device.

[0004] Japanese Patent Laid-Open Publication No. 2008-134733 (Patent Document 1) describes a method for reducing the effort or time required to operate an automated teller machine, which states that "with regard to a financial processing information management system, a financial processing information management method, and a mobile terminal and an automated teller machine that constitute the financial processing information management system, it is possible to efficiently and quickly execute various transaction processes between an automated teller machine and a mobile terminal, even in an environment where it is difficult for a user's mobile terminal to connect to a general communication network, while ensuring particularly good security." [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2008-134733 A Summary of the Invention [Problem to be solved by the invention]

[0006] In Patent Document 1, the user is required to input part of the transaction information using a mobile terminal, which reduces the opportunity for the user to operate the touch panel of the automated transaction device. However, in Patent Document 1, the user still needs to touch and operate the ATM at least once, which does not realize a completely touchless transaction.

[0007] Although the number of user operations has decreased, there is still room for improvement in shortening transaction time, since ATMs still need to be operated at least once. Furthermore, since automated teller machines are operated by an unspecified number of users, there is a possibility that viruses may be transferred to the fingers of users when operating the touch panel of the automated teller machine.

[0008] The present invention has been made to solve the above-mentioned problems, and its object is to provide a touchless trading method, a touchless trading system, a trading management device, and an automatic trading device that allow a user to conduct transactions without directly operating the automatic trading device. [Means for solving the problem]

[0009] In order to solve the above problems, the touchless trading method according to the present invention is a touchless trading method in which a user trades without operating an automated trading device, and includes a trading management device communicatively connected to a portable terminal used by the user and the automated trading device, and the trading management device executes the following steps: an authentication step of authenticating that the user using the portable terminal is a registered user based on information received from the portable terminal; a transaction content management step of receiving from the portable terminal and managing specified transaction content desired by the user; and an instruction step of outputting an instruction to cause the specified automated trading device to execute the specified transaction content upon obtaining identification information that identifies the specified automated trading device used by the user. Effect of the Invention

[0010] According to the present invention, a user can use his / her own mobile terminal to send information regarding personal authentication and information regarding a specified transaction content to a transaction management device, and can execute the specified transaction content without operating a specified automated transaction device. [Brief description of the drawings]

[0011] [Figure 1] FIG. 1 is an overall configuration diagram of a touchless transaction system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a functional configuration diagram of an automatic transaction device. [Diagram 3] FIG. 2 is a functional configuration diagram of a payment application server. [Figure 4] FIG. 2 is a functional configuration diagram of a mobile terminal. [Diagram 5] 13 is an example of a transaction information table. [Figure 6] 13 is an example of an authentication information table. [Figure 7] 1 is a flow diagram showing a touchless transaction method. [Figure 8] 11 shows the first half of the flow of a touchless transaction method according to a second embodiment. [Figure 9] 1 shows the second half of the flow of the touchless transaction method. [Figure 10] 11 illustrates the first half of a flow of a touchless transaction method according to a third embodiment. [Figure 11] 1 shows the second half of the flow of the touchless transaction method. [Figure 12] 1 is an application screen displayed on a mobile terminal. [Figure 13] 13 shows the first half of the flow of a touchless transaction method according to a fourth embodiment. [Figure 14] 13 is a flow chart of a touchless transaction method according to a fifth embodiment. [Figure 15] FIG. 13 is an overall configuration diagram of a touchless transaction system according to a sixth embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. In the touchless transaction method and system according to this embodiment, the automated transaction device 10 is indirectly operated using a mobile terminal 3 used by a user. When making a monetary transaction, the user does not need to actively touch the automated transaction device 10, and the entire transaction process from inputting authentication information, inputting transaction details, and issuing an execution instruction can be performed in a so-called touchless manner.

[0013] In this embodiment, a payment application server 22 serving as a "transaction management device" is provided between the portable terminal 3 and the automated transaction apparatus 10, and the user inputs personal authentication information and transaction details to the payment application server 22 from the portable terminal 3. The portable terminal 3 does not directly communicate with the automated transaction apparatus 10, but rather the payment application server 22 gives instructions to the automated transaction apparatus 10 in response to inputs from the portable terminal 3.

[0014] The touchless transaction system TLS according to this embodiment connects a mobile terminal 3 operated by a user U for a transaction to a bank center 2, and transmits transaction information generated on the mobile terminal 3 to the center 2. This allows the user to perform a transaction without having to physically touch and operate the automated transaction apparatus 10.

[0015] The touchless transaction system TLS of this embodiment can also use near field communication when authenticating the identity of the user U performing the transaction and the user who inputs the transaction details from the mobile terminal 3. According to this embodiment, the user U can input the transaction information and complete the identity authentication in advance from the mobile terminal 3, thereby efficiently and quickly executing the transaction without touching the touch panel of the automated transaction apparatus 10.

[0016] In the following, in this embodiment, a monetary transaction using an ATM will be described as an example, but the present invention is not limited to this and can also be applied to the issuance of various tickets, various certificates, and the like. EXAMPLES

[0017] A first embodiment will be described with reference to Figures 1 to 7. In this embodiment, a user U inputs transaction information and completes identity authentication in advance on a mobile terminal 3, and thereby can efficiently and quickly execute various transactions without touching the screen 12 of an automated transaction device 10.

[0018] In this embodiment, an example is shown in which the positions of the automated transaction apparatus 10 and the mobile terminal 3 are confirmed by near field communication when a user desires to make a touchless withdrawal. In the embodiment described later, a case is described in which the user U reserves transaction details in advance from the mobile terminal 3 and then goes to the automated transaction apparatus 10. Furthermore, in the embodiment described later, a case is described in which, when multiple transaction details are reserved from the mobile terminal 3, the center 2 sends a notification to the mobile terminal 3 according to the balance of the automated transaction apparatus 10 specified by the user.

[0019] Figure 1 shows an example of the overall configuration of the touchless transaction system TLS of this embodiment. This system TLS includes, for example, an automated transaction device 10, an accounting system host computer (hereinafter, accounting system host) 21, a payment application server 22, and a two-dimensional code generation server 23. Hereinafter, the payment application server 22 may be abbreviated as PAS 22.

[0020] The accounting system host 21, PAS 22, and two-dimensional code generation server 23 are interconnected, for example, by an in-house communication network LAN, and are also connected to each automatic transaction device 10 via a dedicated line CN1 via a security router RT so that they can communicate bidirectionally.

[0021] The mobile terminal 3 is connected to the PAS 22 in the center 2 so as to be capable of two-way communication via a public line CN2 such as the Internet. Hereinafter, the public line CN2 is referred to as the Internet CN2. When the Internet CN2 is used, a technology for protecting the confidentiality of communication, such as SSL (Secure Sockets Layer), is used.

[0022] In this embodiment, the center 2 and each automated teller machine 10 are connected via a dedicated line CN1, and the center 2 and each mobile terminal 3 are connected via the Internet CN2. The highly secure dedicated line CN1 is used to send transaction execution instructions from the center 2 to the automated teller machine 10 that holds cash, while the widely used Internet CN2 is used to receive transaction details and the like from the mobile terminal 3. In this way, the touchless transaction system TLS of this embodiment achieves both security and convenience.

[0023] The automated transaction apparatus 10 is, for example, an ATM (Automated Teller Machine) or a CD (Cash Dispenser) that is installed in a branch office (hereinafter referred to as a branch office) 1 or outside a branch of a financial institution such as a bank, a credit union, a post office, or a consumer finance company. The automated transaction apparatus 10 is a device that a user U of the financial institution operates to perform financial transactions such as deposits, withdrawals, bankbook entries, balance inquiries, transfers, and the like. However, in this embodiment, the user U does not need to physically come into contact with the automated transaction apparatus 10. In the following description, the automated transaction apparatus 10 is exemplified by an ATM 10. In the drawings, the automated transaction apparatus 10 is represented as an ATM 10. Hereinafter, financial transactions may be abbreviated to transactions.

[0024] The accounting host 21 is installed in a regional center (hereinafter referred to as a bank center) 2 of a financial institution, and is an information processing device that stores various information related to banking operations.

[0025] Payment application server (PAS) 22, which serves as a "transaction management device," is installed in bank center 2 and is a device that manages financial transaction information. Payment application server 22 will be described further below.

[0026] The two-dimensional code generation server 23 is installed in the bank center 2 and is a device that generates a two-dimensional code to be displayed on the automated transaction device 10 .

[0027] The portable terminal 50 is a device carried by a user and used to input information about a financial transaction to be executed at the automated transaction apparatus 10. The portable terminal 50 will be described in further detail below.

[0028] In this embodiment, the PAS 22 and the two-dimensional code generation server 23 are described as being located within the bank center 2. However, the PAS 22 may be installed anywhere as long as it can communicate with the automated transaction apparatus 10, the two-dimensional code generation server 23, and the mobile terminal 50. The PAS 22 may be installed in a place other than the bank center 2.

[0029] The PAS 22 may be configured to incorporate the functions of the accounting system host 21 and / or the functions of the two-dimensional barcode generation server 113. When the PAS 22 plays the role of the two-dimensional code generation server 23, the two-dimensional code generation server 23 may be removed from the center 2.

[0030] 1 shows a state where one user U uses one automated transaction apparatus 10, but in reality, multiple users U can use multiple automated transaction apparatuses 10 to perform transactions. One user U can perform multiple transactions with one automated transaction apparatus 10, and one user U can perform transactions with multiple automated transaction apparatuses 10. Note that there may be multiple buildings 1 in which the automated transaction apparatuses 10 are installed, and multiple automated transaction apparatuses 10 may be installed in one building 1.

[0031] The automated transaction device 10 is a device that executes various transactions, such as deposit transactions and withdrawal transactions of banknotes and coins, through operation by a user U. A display input unit 12 and a deposit / withdrawal unit 142 are provided on the front side of the operation side of the automated transaction device 10.

[0032] The display input unit 12 displays operation guides and two-dimensional codes, and displays information input directly or indirectly by the user. In the touchless transaction system TLS of this embodiment, the user U does not need to directly touch the display input unit 12 to operate it, but the user U can nevertheless operate the display input unit 12 by directly touching it with his or her hand. The deposit / withdrawal unit 14 is for depositing and withdrawing banknotes or coins.

[0033] 2 shows an example of a functional configuration of the automated transaction apparatus 10. The automated transaction apparatus 10 includes, for example, a control unit 11, a display input unit 12, a communication unit 13, a banknote unit 14, and a near-field communication device 15.

[0034] The control unit 11 includes a processor, a main storage device, and an auxiliary storage device (none of which are shown), and a program database in the auxiliary storage device stores predetermined computer programs in advance. The processor reads the predetermined computer programs from the auxiliary storage device to the main storage device and executes them to realize various functions related to touchless transactions.

[0035] It is also possible to connect a storage medium MM, such as a flash memory or a hard disk drive, to the automated transaction device 10 and transfer part or all of the computer program between the auxiliary storage device in the control unit 10 and the storage medium MM.

[0036] The display input unit 12 is a device for exchanging information with the user, and is configured as, for example, a touch panel. The display input unit 12 displays to the user information required for performing a transaction at the automated transaction apparatus 10. In this embodiment, the display input unit 12 displays a two-dimensional code received from the two-dimensional code generation server 23. This two-dimensional code includes identification information for identifying the automated transaction apparatus 10 and a number for managing the transaction.

[0037] The user can also input information about the transaction via the display input unit 12. However, the touchless transaction system TLS of this embodiment allows the user to carry out a transaction without directly touching the display input unit 12 with their hands.

[0038] The communication unit 13 communicates with the accounting system host 21, the PAS 22, etc. The communication unit 13 transmits information (data) input from the display input unit 12 to the accounting system host 21 or the PAS 22, and displays information received from the accounting system host 21 or the PAS 22.

[0039] The banknote section 14 includes, for example, a banknote control section 141 , a deposit / withdrawal section 142 , a banknote discrimination section 143 , a temporary holding section 144 , a banknote transport section 145 , a storage section 146 , and a recovery section 147 .

[0040] The short-range communication device 15 is a device that transmits and receives data to and from the portable terminal 3 by short-range wireless communication. In this embodiment, as described later, short-range wireless communication is performed between the portable terminal 3 and the automated transaction apparatus 10 to determine whether a user carrying the portable terminal 3 is near the automated transaction apparatus 10. The determination result of the positional relationship between the portable terminal 3 and the automated transaction apparatus 10 may be notified from the portable terminal 3 to the PAS 22, or may be notified from the automated transaction apparatus 10 to the PAS 22.

[0041] It may be possible to determine whether a user carrying a mobile terminal 3 is in front of the automated transaction device 10 by comparing a facial image of the user captured by the camera of the automated transaction device 10 with a facial image of the user previously registered in PAS 22.

[0042] Furthermore, it is also possible to measure the position of the portable terminal 3 and determine whether the user who carries the portable terminal 3 is near the automated transaction device 10. Technologies such as GPS (Global Positioning System), Wi-Fi positioning, RFID (Radio Frequency Identifier) ​​positioning, and beacon positioning can be used.

[0043] The banknote control unit 141 controls the respective functional units 142 to 147 described below. The deposit / withdrawal unit 142 accepts banknotes inserted by a user during a deposit process (deposited banknotes) and dispenses banknotes dispensed to a user during a withdrawal process (withdrawn banknotes).

[0044] The bill validator 143 determines the denomination, fitness, authenticity, and condition of bills, such as creases or tears, of bills during deposit or withdrawal processing.

[0045] The temporary holding unit 144 is used to temporarily store banknotes until the denomination, number, total amount, etc. of the deposited banknotes read by the banknote discrimination unit 143 are confirmed by the user via the display input unit 12 and the deposit process is confirmed by the automated transaction device 10 and the accounting system host 21.

[0046] The banknote transport unit 145 is a transport path and a transport member for transporting banknotes to each functional unit.

[0047] The storage unit 146 stores the banknotes handled by the automated transaction apparatus 10 by denomination. Generally, the automated transaction apparatus 10 is provided with a plurality of storage units in order to handle a plurality of denominations of banknotes. The storage unit 146 is sometimes called a cash cassette.

[0048] The collection unit 147 collects and stores bills that the bill validator 143 has determined to be unsuitable for deposit / withdrawal, and bills that the user has forgotten to take out.

[0049] Between the program of the automated transaction device 10 and the communication unit 13 and the short-range communication device 15, an I / O unit (not shown) performs data buffering and various intermediation processes.

[0050] 3 shows an example of the functional configuration of the PAS 22. The PAS 22 includes, for example, a storage unit 221, a control unit 222, and a communication device 223.

[0051] The communication device 223 communicates with the automated transaction device 10, the two-dimensional code generation server 23, the mobile terminal 3, etc. The storage unit 221 stores a transaction information table T1 and an authentication information table T2 in addition to a predetermined computer program for realizing the functions of the PAS 22. The control unit 222 executes the predetermined computer program stored in the storage unit 221 and appropriately updates each of the tables T1 and T2.

[0052] The transaction information table T1 is a table for registering financial transaction information input by a user from the automated teller machine 10 or the mobile terminal 3. The authentication information table T2 is a table for managing authentication information when a user executes a financial transaction from the automated teller machine 10 or the mobile terminal 3. The details of each of the tables T1 and T2 will be described later.

[0053] 4 shows an example of a functional configuration of the mobile terminal 3. The mobile terminal 3 includes, for example, a memory 31, a processor 32, an input interface 33, an output interface 34, a communication device 34, a short-range communication device 36, and an input / output unit (I / O unit in the figure) 37.

[0054] A predetermined computer program 310 that realizes the function of executing the touchless trading method of this embodiment is stored in the program database of the memory 31. The processor 32 reads out the predetermined computer program 310 from the memory 31 and executes it, thereby realizing the role that the mobile terminal 3 should play in the touchless trading system. The computer program 310 is one of the application programs that run on the mobile terminal 3, and may be abbreviated as App in the drawings. The computer program 310 may also be called, for example, a touchless trading application.

[0055] The input interface 33 is various buttons operated by the user. The output interface 34 is a screen display that provides information to the user. The communication device 35 transmits and receives data to and from external devices such as the PAS 22. The short-range communication device 36 communicates with the automated transaction apparatus 10 via short-range wireless communication.

[0056] The mobile terminal 3 connects to an external device such as PAS 22 via the Internet CN2 using the communication device 35, and transmits and receives data. Between each of the functional units of the mobile terminal 3 (to be described later) and the communication device 35 and the short-range communication device 36, an I / O unit 37 performs data buffering and various intermediation processes.

[0057] The mobile terminal 3 also has a two-dimensional barcode reader as one of the input interfaces 33 for receiving specific information of the automated transaction apparatus 10 displayed by the automated transaction apparatus 10 during a financial transaction as a two-dimensional barcode. The mobile terminal 3 may be any device having these configurations, and may be, for example, a portable information device such as a mobile phone, a PHS, a PDA, a tablet personal computer, or a laptop personal computer.

[0058] 5 shows an example of the transaction information table T1. The transaction information table T1 manages information on financial transactions that a user executes by operating the mobile terminal 3 and the automated transaction apparatus 10. The transaction information table T1 stores information such as a processing serial number C10, an account number C11, transaction date and time 1 C12, personal authentication C13, transaction details C14, an ATM identification number C15, and transaction date and time 2 C16.

[0059] The transaction serial number C10 is information that is assigned by the PAS 22 and uniquely identifies a financial transaction. The account number C11 is information that indicates the account number of the financial institution that the user has. The transaction date and time 1 C12 is information that indicates the date and time when the financial transaction was executed from the mobile terminal 3, and may be the time when the transaction was started or the time when the transaction was confirmed. The personal authentication C13 is information that indicates whether the user executed authentication confirmation in the financial transaction operation on the mobile terminal 3. The transaction content C14 is information that indicates what financial transaction the user selected, and is information that indicates both the transaction amount and the transaction type, such as "withdrawal transaction of 10,000 yen". The ATM number C15 is information that uniquely identifies the automated transaction device 10. The transaction date and time 2 C16 is information that indicates the date and time when the financial transaction was executed at the automated transaction device 10, and may be the time when the transaction was started or the time when the transaction was confirmed.

[0060] 6 is a diagram showing authentication information table T2. Authentication information table T2 is a table for managing information to be collated as identity verification when a user executes a financial transaction on the mobile terminal 3. As a preliminary preparation for executing a financial transaction, the user registers authentication information in PAS 22. Registration may be performed through the input interface 33 of the mobile terminal 3, or by other methods. Authentication information table T2 stores information such as account number C20, name C21, authentication information C22, and registration date and time C23, for example.

[0061] The account number C20 is the same as the account number C11 in the transaction information table T1 described above. The name C21 is the name of the user. The authentication information C22 is information for verifying that the user is the user when performing a financial transaction on the mobile terminal 3. The authentication information is information that cannot be verified by anyone other than the user, such as a PIN number linked to the account number, or biometric information such as the user's fingerprint or face. The registration date and time C23 is information indicating the date and time when the user registered information such as the account number, name, and authentication information from the mobile terminal 3 to the PAS22.

[0062] 7 is a flow chart of a touchless transaction method. In this embodiment, a case will be described in which a user carries a portable terminal 3, is in front of an automated transaction device 10, and can operate both the portable terminal 3 and the automated transaction device 10.

[0063] The two-dimensional code generation server 23 in the center 2 generates and distributes a two-dimensional code for each automated transaction apparatus 10. The automated transaction apparatus 10 displays a two-dimensional code including an identification number (ATM identification number) that uniquely identifies the automated transaction apparatus 10 and a transaction number that uniquely identifies a financial transaction on the display input unit 12. This step S20 does not require user operation, and the two-dimensional code is always displayed when the automated transaction apparatus 10 is in a state where a transaction is possible.

[0064] The two-dimensional code displayed on the display input unit 12 may be generated from data received from the two-dimensional code generation server 23, or may be generated within the automatic transaction device 10 and notified to the two-dimensional code generation server 23.

[0065] In the subsequent steps, the user performs the following operations through the input interface 33 of the mobile terminal 3.

[0066] First, the user starts up the computer program 310, which is a touchless transaction application (S10). The steps that follow on the mobile terminal 3 are performed by the touchless transaction application. Therefore, although the subject of the operations is the touchless transaction application, for convenience, the mobile terminal 3 may be described as the subject of the operations.

[0067] The user selects an account to be used for the transaction from the menu screen of the touchless transaction application (S11), and further selects the type of financial transaction desired (S12). Here, a case will be described in which a withdrawal transaction for withdrawing cash is selected.

[0068] The user inputs the desired withdrawal amount into the amount input field of the touchless transaction application (S13). At this time, the withdrawal amount may be selected as the transaction amount from multiple options (e.g., 1,000 yen, 2,000 yen, 5,000 yen, 10,000 yen, etc.) displayed on the mobile terminal 3, or the user may input the amount manually.

[0069] The user inputs authentication information for identity verification into the authentication information input field of the touchless transaction application, and transmits it to the PAS22 (S14). The authentication information may be input by manually inputting a PIN linked to an account number, or by inputting the user's biometric information such as a fingerprint. In step S14, the account number, transaction type, transaction amount, and authentication information are transmitted to the PAS22 in the center 2 via the communications network CN2. In the figure, the processing in the PAS22 is shown as "center" processing.

[0070] The PAS 22 compares the account number and authentication information received from the portable terminal 3 with the authentication information of the user preregistered in the authentication information table T2 (S15). The PAS 22 transmits the result of the personal authentication to the portable terminal 3 (S16).

[0071] The touchless transaction application determines whether the personal authentication has been successful (S17). If the personal authentication has failed (S17: NO), the process returns to step S14, where the user is prompted to re-enter authentication information for personal authentication and the authentication information is transmitted to the PAS 22 (S14).

[0072] If the personal authentication is successful (S17: YES), the touchless transaction application instructs the user to read the two-dimensional code displayed on the display input unit 12 of the automated transaction apparatus 10 with the mobile terminal 3. When the user reads the two-dimensional code with a camera (not shown) of the mobile terminal 3 (S20, S21), the touchless transaction application transmits transaction information to the PAS 22, including information such as the ATM identification number and transaction serial number contained in the two-dimensional code read from the automated transaction apparatus 10, and the account number, transaction type, transaction amount, etc. input by the user. The timing for transmitting the transaction information from the mobile terminal 3 to the PAS 22 is when the personal authentication is successful, and may be before the two-dimensional barcode is read from the automated transaction apparatus 10.

[0073] When the PAS 22 receives the transaction information from the touchless transaction application of the mobile terminal 3, it identifies the automated transaction apparatus 10 where the transaction is actually performed, and updates the transaction information table T1 (S22).

[0074] After transmitting the transaction information to the PAS 22, the touchless transaction application attempts short-range wireless communication with the automated transaction apparatus 10 (S23) and determines whether the short-range wireless communication is successful (S24). If the touchless transaction application succeeds in the short-range wireless communication with the automated transaction apparatus 10 (S24: YES), it notifies the PAS 22 of the success (S25).

[0075] When the PAS 22 confirms that the portable terminal 3 is near the automated transaction device 10 (S26), it transmits the transaction details (transaction type, transaction amount) contained in the transaction information received and stored in step S22 to the automated transaction device 10 and instructs it to execute the transaction (S27).

[0076] The automated transaction device 10 communicates with the accounting system host 21 in accordance with the transaction information received from the PAS 22 to execute a financial transaction (S28). As a result, the automated transaction device 10 dispenses bills from the deposit / withdrawal unit 142, and the user receives the dispensed bills. Finally, the user terminates the touchless transaction application (S29).

[0077] In this embodiment, when it is confirmed that the automated transaction apparatus 10 and the mobile terminal 3 are within a predetermined distance, for example, within 2 meters, the automated transaction apparatus 10 executes a transaction, thereby improving reliability. For example, in a case where a user photographs and acquires the two-dimensional code of the automated transaction apparatus 10 in advance for convenience, when the user desires to start a transaction at a location away from the automated transaction apparatus 10 (S21, S22), it is possible to prevent a third party from receiving the banknotes dispensed from the automated transaction apparatus 10.

[0078] The two-dimensional code displayed on the automated transaction device 10 and the transaction information table T1 of the PAS 22 may contain transaction number information that uniquely identifies a financial transaction, and the two-dimensional code may be changed for each user transaction.

[0079] As a result, even if, for example, multiple people attempt to simultaneously read two-dimensional codes using the automated transaction device 10 to perform financial transactions, the PAS 22 can check for duplicate transaction numbers, thereby ensuring the order of transactions.

[0080] According to this embodiment configured as described above, the user can input the information required for identity authentication and the transaction content information using the mobile terminal 3 used by the user, so that the user can perform financial transactions via the automated transaction device 10 without directly touching the display input unit 12 of the automated transaction device 10 with his / her hands.

[0081] In other words, in the touchless trading system of this embodiment, the reception and confirmation processes of information necessary for transactions with the user are performed by PAS22, which is physically separated from the automated trading device 10 and located on the communication network, so that the user can send the information necessary for the transaction from the mobile terminal 3 to PAS22.

[0082] It is possible to provide the automated transaction device 10 with a function for receiving information from the mobile terminal 3, but in this case, the cost of the automated transaction device 10 will increase. Furthermore, if the mobile terminal 3 and the automated transaction device 10 are able to directly communicate with each other, there is a possibility that a malicious computer program may be transmitted from the mobile terminal 3 to the automated transaction device 10, or the automated transaction device 10 may be hacked.

[0083] In contrast, the touchless trading system of this embodiment can support multiple mobile terminals 3 and multiple automated trading devices 10 with a single PAS 22, thereby reducing the cost of each automated trading device 10 and also reducing the operating and maintenance costs of the touchless trading system. EXAMPLES

[0084] The second embodiment will be described with reference to Figures 8 and 9. In the following embodiments including this embodiment, the differences from the first embodiment will be mainly described. In this embodiment, a case will be described in which a user reserves a financial transaction in advance at a location other than the automated transaction device 10, and then carries the mobile terminal 3 and executes the financial transaction at the automated transaction device 10.

[0085] 8 shows the flow of the touchless trading method from inputting transaction information into the touchless trading application in advance to performing identity authentication. In this embodiment, for convenience, the process from starting the touchless trading application (S10(1)) to terminating the touchless trading application after identity authentication is successful (S29(1)) is referred to as the first half of the process.

[0086] The flow in FIG. 8 shows an operation in which a user inputs financial transaction information into a touchless transaction application on the mobile terminal 3 and reserves the transaction as advance preparation for a financial transaction at the automated transaction apparatus 10.

[0087] The user uses the input interface 33 of the mobile terminal 3 to select and launch the touchless transaction application (S10(1)). The user selects a transaction account from the touchless transaction application screen (S11), and selects the type of financial transaction desired (S12). In this embodiment, it is assumed that a withdrawal transaction is selected. The user inputs the transaction amount (here, the amount to be withdrawn) into the touchless transaction application (S13).

[0088] Then, the user inputs authentication information for identity verification into the touchless transaction application (S14). The PAS 22 performs identity verification by comparing the authentication information received from the portable terminal 3 with the contents of the authentication information table T2 (S15), and transmits the result to the portable terminal 3 (S16).

[0089] If the personal authentication fails (S17: NO), the process returns to step S14. If the personal authentication succeeds (S17: YES), the touchless transaction application (computer program 310) ends (S29(1)).

[0090] Next, the operation of the user executing the financial transaction, which has been registered in advance in the mobile terminal 3 by the advance reservation process of FIG. 8, at the automated transaction apparatus 10 will be described with reference to FIG.

[0091] The user goes to a branch or facility where the automated transaction device 10 is installed and starts up the touchless transaction application (S10(2)). When the user selects the transaction reserved in the advance reservation process of Fig. 8 (S12A), the two-dimensional code displayed by the automated transaction device 10 is read using the input interface 33 of the mobile terminal 3 (S20).

[0092] The touchless transaction application transmits the ATM identification number and transaction serial number contained in the read two-dimensional code, as well as the account number and financial transaction information such as the financial transaction type and transaction amount entered by the user to the PAS 22 (S21).

[0093] When the PAS 22 receives the information from the touchless transaction application of the mobile terminal 3, it identifies the automated transaction apparatus 10 where the transaction is to be executed (S22).

[0094] The touchless transaction application performs short-distance wireless communication between the automated transaction apparatus 10 and the portable terminal 3 (S23), and determines whether the automated transaction apparatus 10 and the portable terminal 3 are within a predetermined distance (S24).

[0095] If the mobile terminal 3 is within a predetermined distance from the automated transaction apparatus 10 (S24: YES), the touchless transaction application notifies the PAS 22 of that fact (S25). The PAS 22 confirms from the notification from the touchless transaction application of the mobile terminal 3 that the user attempting to conduct a transaction is near the automated transaction apparatus 10 that is the subject of the transaction (S26), and instructs the automated transaction apparatus 10 to execute the transaction (S27).

[0096] That is, after updating the transaction information table T1, the PAS 22 transmits the transaction details to the automated transaction apparatus 10. The automated transaction apparatus 10 communicates with the accounting system host 21 in accordance with the transaction information received from the PAS 22 to execute a financial transaction (S28). As a result of executing the transaction, the automated transaction apparatus 10 dispenses banknotes. The user receives the dispensed banknotes. Finally, the touchless transaction application on the mobile terminal 3 is terminated by user operation (S29(2)).

[0097] The present embodiment thus configured also has the same operational effects as those of the first embodiment. Furthermore, in the present embodiment, the user can reserve a desired transaction in advance (flow in FIG. 8) before going to the location where the automated transaction device 10 is installed, so that the time required for financial transactions at the automated transaction device 10 (time required for executing the flow in FIG. 9) can be shortened.

[0098] The operation of reserving a transaction in advance from the mobile terminal 3 may be performed at home or at work, or may be performed while waiting in line in front of the automated transaction device 10 for the transaction. EXAMPLES

[0099] A third embodiment will be described with reference to Figures 10 to 12. In this embodiment, a case will be described in which a user reserves a plurality of financial transactions in advance at a location away from the automated transaction device 10, and then carries the mobile terminal 3 to the location where the automated transaction device 10 is installed to carry out the transactions.

[0100] 10 is a flow diagram showing a process for a user to schedule a financial transaction in advance. In this process, after the touchless transaction application is launched (S10), the user selects an account (S11), selects a transaction type (S12), and inputs the transaction amount (S13). The account number and authentication information are then transmitted to the PAS 22 (S14).

[0101] The PAS 22 performs authentication processing to determine whether the user who wishes to make an advance reservation for a financial transaction is a registered user (S15), and transmits the result of the authentication processing to the touchless transaction application of the mobile terminal 3 (S16).

[0102] If the user authentication is successful (S17: YES), the touchless transaction application determines whether all desired transactions have been reserved (S31). If any transactions have not been entered (S31: NO), the process returns to step S12. If all transactions desired by the user have been entered (S31: NO), the touchless transaction application ends (S29).

[0103] FIG. 11 is a flow chart showing an operation for executing, at the automated transaction apparatus 10, a plurality of financial transactions that have been reserved in advance at the mobile terminal 3. In FIG.

[0104] The user stands in front of the automated transaction device 10 where he / she wishes to make a transaction, starts up the touchless transaction application (S10(2)), and selects one or more transactions that he / she has reserved in advance (S12A). The output interface 34 of the portable terminal 3 displays a transaction selection screen G1 as shown in FIG.

[0105] When a transaction is selected, the touchless transaction application reads the two-dimensional code displayed by the automated teller machine 10, and transmits financial transaction information, such as the ATM identification number, transaction serial number, account number, financial transaction type, and transaction amount, to the PAS 22 (S21). The PAS 22 identifies the automated teller machine 10 that is the target of the transaction (S22).

[0106] In step S12A, if multiple transactions are selected, the financial transaction information sent to the PAS 22 will cover all of the transactions selected by the user.

[0107] When the PAS 22 confirms that the portable terminal 3 and the automated transaction apparatus 10 are within a predetermined distance (S23, S24, S25, S26), it updates the transaction information table T1 for all the received financial transaction information, then transmits the transaction details to the automated transaction apparatus 10 and instructs it to execute the transaction (S27). The automated transaction apparatus 10 communicates with the accounting system host 21 according to the financial transaction information received from the PAS 22, and executes the financial transaction (S28).

[0108] As a result of executing the financial transaction, the automated transaction apparatus 10 dispenses the banknotes. The user receives the dispensed banknotes. At this time, the automated transaction apparatus 10 may process the financial transactions received from the PAS 22 one by one, or may process them all at once. Finally, the user ends the touchless transaction application on the mobile terminal 3 (S29(2)).

[0109] The present embodiment thus configured also has the same effect as the first embodiment. Furthermore, in this embodiment, a user can reserve multiple transactions in advance, and when actually going to the location where the automated transaction device 10 is installed, the user can select one or multiple desired transactions from the reserved transactions and have the automated transaction device 10 execute them. Therefore, according to this embodiment, multiple transactions can be executed efficiently, the time required for transactions in front of the automated transaction device 10 can be shortened, and the time spent by people waiting in queues can also be shortened. EXAMPLES

[0110] A fourth embodiment will be described with reference to Fig. 13. In this embodiment, when a user reserves a transaction in advance, the PAS 22 executes a predetermined control based on the inventory of the automated transaction apparatus 10 designated by the user.

[0111] When the touchless transaction application is started (S10), and the selection of an account (S11), the selection of a transaction type (S12), and the input of the transaction amount (S13) are completed, the touchless transaction application transmits information for identifying the automated transaction apparatus 10 with which the user wishes to carry out the transaction, authentication information, and financial transaction information to the PAS 22 (S14A). The touchless transaction application, for example, displays a list of ATMs of financial institutions in which the user has an account on the screen and allows the user to select one. Alternatively, the user may select the desired automated transaction apparatus 10 from an ATM layout map displayed on the mobile terminal 3. Alternatively, the user may input information for identifying the desired automated transaction apparatus 10 into the input interface 33 of the mobile terminal 3 by text or voice.

[0112] The PAS 22 performs identity authentication based on the information received from the touchless transaction application of the mobile terminal 3 (S15), and transmits the result to the touchless transaction application (S16).

[0113] The PAS 22 checks the balance of the automated teller machine 10 desired by the user via the accounting system host 21 (S61), and determines whether the automated teller machine 10 holds cash in excess of the transaction amount desired by the user (here, the withdrawal amount) (S62).

[0114] If the balance of the specified automated transaction device 10 is less than the transaction amount desired by the user (S62: NO), the PAS 22 notifies the touchless transaction application of the portable terminal 3 of a message that the transaction is not possible (S63). Although not shown in the figure, the touchless transaction application displays a notification that the transaction is not possible on the screen of the portable terminal 3.

[0115] If the balance of the automated transaction device 10 specified by the user is equal to or greater than the transaction amount desired by the user (S62: YES), the order of transactions is calculated according to the balance of the automated transaction device 10, and the calculated order of transactions is notified to the touchless transaction application (S64). Although not shown in the figure, the touchless transaction application displays the order of transactions received from the PAS 22 on the screen of the mobile terminal 3.

[0116] The order of transactions may be the reception number of the transaction, the time period during which the transaction is available, or information including the reception number and the time period. For example, the touchless transaction application may display a message such as "The reception number for your desired withdrawal transaction is number 7. The scheduled time for the transaction with you is around 12:45" on the screen of the mobile terminal 3.

[0117] For example, a case may be considered in which multiple users reserve transactions by specifying the same automated transaction apparatus 10 during a certain period of time, such as a lunch break. However, if there are many users who wish to make withdrawal transactions, or if there are only a few users but the total amount of withdrawals is large, the balance of the specified automated transaction apparatus 10 may not be sufficient to handle the transaction. In such a case, the automated transaction apparatus 10 displays a message to the effect that the transaction will be stopped due to insufficient balance.

[0118] When lining up in front of the automated transaction apparatus 10 to carry out a financial transaction, the user can see the transaction suspension message. However, in the touchless transaction of this embodiment, the user can use his / her own mobile terminal 3 to reserve a transaction in advance at a location away from the automated transaction apparatus 10, and therefore cannot see the transaction suspension message due to insufficient balance. Therefore, the user does not know that the automated transaction apparatus 10 has suspended transactions until he / she goes to the location where the automated transaction apparatus 10 is installed.

[0119] Therefore, in this embodiment, when a transaction is reserved in advance, predetermined information is output according to the inventory of the specified automated transaction device 10. The predetermined information is a message that the transaction is not possible (S63) and a message informing the order of the transaction.

[0120] The present embodiment thus configured also has the same operational effects as those of the first embodiment. Furthermore, in the present embodiment, when advance transaction reservations by a plurality of users are concentrated in a specific automated transaction device 10 during a specific time period, the convenience for users can be improved. EXAMPLES

[0121] A fifth embodiment will be described with reference to Fig. 14. In this embodiment, it is confirmed that a user carrying a portable terminal 3 is near the automated transaction device 10 by short-distance wireless communication, and the user is photographed by a camera included in the input interface 33 of the automated transaction device 10 to confirm that the user is in front of the automated transaction device 10 (S23A, 24A).

[0122] 14 shows the flow of touchless transaction. The touchless transaction application verifies that the mobile terminal 3 and the automated transaction apparatus 10 are within a predetermined distance by performing short-range wireless communication with the automated transaction apparatus 10 (S23A). Furthermore, the touchless transaction application can also request the automated transaction apparatus 10 to verify the user's face image via short-range wireless communication (S23A).

[0123] The automated transaction device 10 can determine whether an object resembling a human face is captured in an image captured by the camera, and notify the touchless transaction application of the result. Upon receiving this notification, the touchless transaction application determines that the user holding the mobile terminal 3 is standing in front of the automated transaction device 10 (S24A: YES), and notifies the PAS 22 of this fact (S25). When the PAS 22 confirms that the user is in front of the automated transaction device 10 (S26), it instructs the automated transaction device 10 to execute a transaction (S27).

[0124] It is also possible to identify a user more precisely using an image. For example, when the PAS 22 identifies the automated transaction device 10 where a transaction is about to be performed (S22), the PAS 22 may instruct the automated transaction device 10 to take an image with a camera and transmit the taken image to the PAS 22 via the communication network CN1. The PAS 22 can verify that the person standing in front of the automated transaction device 10 is the user who wishes to perform the transaction by comparing the face image of the user registered in advance in the authentication information table T2 with the face image received from the automated transaction device 10.

[0125] The present embodiment thus configured also has the same operational effects as those of the first embodiment. Furthermore, in the present embodiment, it is possible to more accurately determine whether a user is in front of the automated transaction device 10 before carrying out a transaction.

[0126] It is also possible to confirm that the user is in front of (or near) the automated transaction device 10 by measuring the position of the mobile terminal 3 and calculating the difference between the position and the installation position of the automated transaction device 10. EXAMPLES

[0127] The sixth embodiment will be described with reference to Fig. 15. In the touchless transaction system TLSA of this embodiment, the functions of the center 2 described in the first embodiment are integrated into an integrated payment application server 20A.

[0128] 15 is an overall configuration diagram of the touchless transaction system TLSA. Integrated payment application server 20A comprises, for example, an accounting processing unit 21A, a financial transaction information management unit 22A, a two-dimensional code generation unit 23A, and a communication unit 24.

[0129] The accounting processing unit 21A has a function corresponding to the accounting system host 21. The financial transaction information management unit 22A has a function corresponding to the PAS 22. The two-dimensional code generation unit 23A has a function corresponding to the two-dimensional code generation server 23.

[0130] According to this embodiment configured as above, integrated payment application server 20A can handle services provided by institutions that do not have accounting system host 21.

[0131] Note that the present embodiment is not limited to the above-mentioned embodiment, and various modified examples are included. For example, the above-mentioned embodiment has been described in detail to easily explain the present embodiment, and is not necessarily limited to having all the configurations described. It is also possible to replace a part of the configuration of a certain embodiment with the configuration of another embodiment, and it is also possible to add the configuration of another embodiment to the configuration of a certain embodiment. It is also possible to add, delete, or replace a part of the configuration of each embodiment with another configuration. Information such as programs, tables, and files that realize each configuration can be placed in a memory, a recording device such as a hard disk or SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD. [Explanation of symbols]

[0132] 1: building in which an automated transaction device is installed, 2: center, 3: mobile terminal, 10: automated transaction device, 21: accounting system host, 22: payment application server, 23: two-dimensional code generation server

Claims

1. A touchless transaction method in which a user performs a transaction without operating an automated transaction device, comprising: A transaction management device is connected to a mobile terminal used by a user and the automated transaction device in a communicable manner, The transaction management device includes: an authentication step of authenticating that the user using the mobile terminal is a registered user based on information received from the mobile terminal; a transaction content management step of receiving and managing predetermined transaction content desired by the user from the portable terminal, the predetermined transaction content being received from each of the plurality of portable terminals and managed, the predetermined transaction content including identification information for identifying a predetermined automated transaction device that the user plans to use, and transmitting predetermined information corresponding to the balance at the predetermined automated transaction device and the predetermined transaction content from the plurality of portable terminals to the plurality of portable terminals; an instruction step of outputting an instruction to cause the predetermined automated transaction device to execute the predetermined transaction content when identification information for identifying the predetermined automated transaction device used by the user is acquired; A touchless transaction method to carry out.

2. The transaction management device includes: a location confirmation step for confirming that the mobile terminal is located within a predetermined range from the predetermined automated transaction device between the transaction content management step and the instruction step; When the mobile terminal is located within the predetermined range as a result of the position confirmation step, the instruction step is executed. The touchless transaction method according to claim 1 .

3. The predetermined information includes at least one of a notification that a transaction cannot be made due to insufficient balance, or a notification indicating a transaction order according to the balance. The touchless transaction method according to claim 1 .

4. The identification information for identifying the predetermined automated transaction device is acquired by the mobile terminal from the predetermined automated transaction device and transmitted to the transaction management device. The touchless transaction method according to claim 1 .

5. A touchless transaction system in which a user does not operate an automated transaction device, A transaction management device is connected to a mobile terminal used by a user and the automated transaction device in a communicable manner, The transaction management device includes: an identity authentication unit that authenticates that the user using the portable terminal is a registered user based on information received from the portable terminal; a transaction content management unit that receives and manages the predetermined transaction content desired by the user from the mobile terminal, the transaction content management unit receiving and managing the predetermined transaction content from each of the multiple mobile terminals, the predetermined transaction content including identification information for identifying a predetermined automated transaction device that the user plans to use, and transmitting predetermined information corresponding to the inventory at the predetermined automated transaction device and the predetermined transaction content from the multiple mobile terminals to the multiple mobile terminals; a transaction execution instruction unit that outputs, when acquiring identification information that identifies a predetermined automated transaction device used by the user, an instruction to cause the predetermined automated transaction device to execute the predetermined transaction content; Including, The predetermined automated transaction device executes the predetermined transaction content upon receiving the instruction from the transaction execution instruction unit. Touchless trading system.

6. A transaction management device used in a touchless transaction system in which a user does not operate an automated transaction device, comprising: a communication unit that communicates with a mobile terminal used by a user and the automated transaction device; an identity authentication unit that authenticates that the user using the portable terminal is a registered user based on information received from the portable terminal; a transaction content management unit that receives and manages the predetermined transaction content desired by the user from the mobile terminal, the transaction content management unit receiving and managing the predetermined transaction content from each of the multiple mobile terminals, the predetermined transaction content including identification information for identifying a predetermined automated transaction device that the user plans to use, and transmitting predetermined information corresponding to the inventory at the predetermined automated transaction device and the predetermined transaction content from the multiple mobile terminals to the multiple mobile terminals; a transaction execution instruction unit that, when acquiring from the mobile terminal identification information that identifies a predetermined automated transaction device used by the user, outputs an instruction to the predetermined automated transaction device to execute the predetermined transaction content; A transaction management device comprising:

7. An automated transaction device used in a touchless transaction system that enables transactions without user operation, a communication unit that communicates with a transaction management device to which transaction-related information is input from a mobile terminal used by a user; a banknote control unit that controls deposit and withdrawal of banknotes; A control unit that controls the communication unit and the banknote control unit, The control unit is executes an identity authentication process to authenticate that the user using the portable terminal is a registered user based on information received by the transaction management device from the portable terminal; Furthermore, the transaction management device receives and manages predetermined transaction contents desired by each of the users from the multiple portable terminals, the predetermined transaction contents including identification information for identifying a predetermined automated transaction device that the user plans to use, and transmits predetermined information corresponding to the inventory amount at the predetermined automated transaction device and the predetermined transaction contents from the multiple portable terminals from the transaction management device to the multiple portable terminals, Furthermore, the transaction management device acquires, from the mobile terminal, identification information for identifying the device in which the control unit is installed, and outputs an instruction to execute the predetermined transaction content, and when the communication unit receives the instruction, the transaction management device drives the banknote control unit to execute the predetermined transaction content. Automated trading device.

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