Operation information providing system, operation control server, operation information providing method, and operation control program

Abstract

To obtain a traffic information providing system that enables a user to check in real time an operation status of a vehicle which the user plans to board.SOLUTION: A traffic information providing system 1 comprises: a demand collecting device 10 that provides a user with information on a traffic status of a vehicle 30 which patrols around a plurality of stops; and a traffic control server 20 that transmits a traffic status of a next vehicle 30 which will arrive at the stop where the user plans to board to the demand collecting device 10, wherein: the traffic control server 20 generates image data of an image which displays the vehicle positional information of the next vehicle to be superposed on map information in a display mode different from the vehicle positional information of the vehicle 30 which arrives after the next vehicle based on user positional information, which is the positional information of the demand collecting device 10, vehicle positional information, which is the positional information of the vehicle 30, and map information including a patrol range of the vehicle 30; and the demand collecting device 10 displays a screen corresponding to the image data on a display unit.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present disclosure relates to an operation information providing system that provides operation information, an operation control server , operation an operation information providing method, and an operation control program.

Background Art

[0002] An on-demand automated driving system is a system that realizes a shared transportation service in which vehicles such as self-driving vehicles transport users while passing through stops on a specific route. One type of on-demand automated driving system is an operation control server that receives a vehicle allocation request from a user and notifies the user of the reservation result of vehicle allocation. In such a system, by providing the user with a timetable that is the vehicle operation schedule information, the user can easily make a reservation for the vehicle.

[0003] The information processing system described in Patent Document 1 acquires reservation information of demand traffic that travels between stop points according to a reservation, generates a virtual timetable that lists the departure times of demand traffic that can be reserved for each route based on the reservation information, and provides it to the user.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, the technique of Patent Document 1 has a problem that the user cannot real-time check the operation status of the vehicle that the user plans to board.

[0006] The present disclosure has been made in view of the above, and an object thereof is to obtain an operation information providing system that allows a user to confirm in real time the operation status of a vehicle that the user plans to ride on.

Means for Solving the Problems

[0007] In order to solve the above-described problems and achieve the object, the operation information providing system of the present disclosure includes a demand collection device that provides a user with the operation status of a vehicle that circulates through a plurality of stops, determined by the user's ride reservation and an operation control server that transmits to the demand collection device the operation status of the next vehicle that the user vehicle plans to board. The operation control server has a vehicle position information acquisition unit that acquires vehicle position information from the vehicle, and a map information acquisition unit that acquires map information including the circulation range of the vehicle. Further, the operation control server is the location information of the vehicle has an image data generation unit that generates image data of an image that superimposes the vehicle position information of the next vehicle on the map information in a display mode different from the vehicle position information of a vehicle that arrives after the next vehicle, based on the vehicle position information and the map information, and a first communication unit that transmits the image data as the operation status of the next vehicle to the demand collection device. The demand collection device has a second communication unit that receives the image data from the operation control server, and a processing unit that causes the display unit to display a screen corresponding to the received image data. ride reservation

Advantages of the Invention

[0008] The operation information providing system according to the present disclosure has an effect that a user can confirm in real time the operation status of a vehicle that the user plans to ride on.

Brief Description of the Drawings

[0009] [Figure 1] Fig. showing the schematic configuration of the operation information providing system according to the embodiment [Figure 2] Fig. for explaining the processing executed by the operation information providing system according to the embodiment [Figure 3] ​Block diagram showing the configuration of the operation information providing system according to the embodiment [Figure 4] Flowchart showing the processing procedure of the processing executed by the operation information providing system when the demand collection device according to the embodiment displays the operation status [Figure 5] Flowchart showing the processing procedure of the processing executed by the operation information providing system when the demand collection device according to the embodiment executes a ride reservation [Figure 6] Figure showing a first example of screen transition of the screen displayed by the demand collection device according to the embodiment [Figure 7] Figure showing a second example of screen transition of the screen displayed by the demand collection device according to the embodiment [Figure 8] Figure showing an example of the shared ride confirmation screen displayed by the demand collection device according to the embodiment [Figure 9] Figure showing an example of the hardware configuration for realizing the operation information providing system according to the embodiment

Mode for Carrying Out the Invention

[0010] Hereinafter, an operation information providing system, an operation control server, a demand collection device, an operation information providing method, and an operation control program according to an embodiment of the present disclosure will be described in detail with reference to the drawings.

[0011] Embodiment. FIG. 1 is a diagram showing a schematic configuration of an operation information providing system according to an embodiment. The operation information providing system 1 is a system that provides users with the operation status of the vehicle 30 in demand transportation. The operation information providing system 1 includes one or more demand collection devices 10, an operation control server 20, and one or more vehicles 30.

[0012] The demand collection device 10 is a device that receives ride reservations from users who are passengers for a vehicle 30 that circulates through a plurality of stops. The vehicle 30 may be an autonomous vehicle or a vehicle driven by a driver. The demand collection device 10 transmits the ride reservation received from the user to the operation control server 20 and receives the operation status of the vehicle 30 from the operation control server 20. The operation status received by the demand collection device 10 from the operation control server 20 is the operation status of the next vehicle, which is the vehicle that will next arrive at the boarding stop (departure stop), which is the stop where the user plans to board.

[0013] The demand collection device 10 may be realized by a device arranged at each stop, or may be realized by a user terminal such as a smartphone or tablet terminal carried by the user. Note that the vehicle 30 is not limited to traveling on a predetermined circulation route, and may travel on a free route in response to a request from the demand collection device 10.

[0014] Based on the ride reservation transmitted from the demand collection device 10 and the position of the vehicle 30 (vehicle position information) received from the vehicle 30, the operation control server 20 transmits the operation status of the next vehicle, which is the vehicle that will next arrive at the boarding stop among the plurality of stops, to the demand collection device 10.

[0015] The operation control server 20 generates the operation status of the next vehicle as image data described later. The image data of the operation status generated by the operation control server 20 is data of an image in which the vehicle position information of the next vehicle is superimposed on the map information in a display mode different from the vehicle position information of a vehicle 30 (hereinafter sometimes referred to as a non-target vehicle) that will arrive after the next vehicle.

[0016] The operation control server 20 generates, for example, image data of an image in which the vehicle position information of the next vehicle is superimposed on the map information and the vehicle position information of the non-target vehicle is not displayed on the map information. Note that the operation control server 20 may generate, for example, image data of an image in which the vehicle position information of the next vehicle and the vehicle position information of the non-target vehicle are superimposed on the map information in different colors, different icons, etc.

[0017] Based on the ride reservation, the vehicle position information of the next vehicle, and the map information, the operation control server 20 generates image data corresponding to the operation status of the next vehicle and transmits it to the demand collection device 10. As a result, the user can confirm in real time whether the next vehicle scheduled for boarding is being dispatched and operated as planned. Also, when a delay or traffic jam occurs and the next vehicle is not operating as planned, the user can easily recognize where the next vehicle is stalled.

[0018] FIG. 2 is a diagram for explaining the processing executed in the operation information providing system according to the embodiment. In FIG. 2, a case where the operation information providing system 1 includes the demand collection device 10 arranged at the location PA and the demand collection device 10 arranged at the location PB will be described. However, the number of demand collection devices 10 may be one or three or more.

[0019] Here, a case where the user operates the demand collection device 10 arranged at the location PA will be described. For example, when the demand collection device 10 at the location PA is realized by a device arranged at a bus stop, the bus stop at the location PA is a boarding bus stop. Also, when the demand collection device 10 at the location PA is realized by a user terminal carried by the user, the bus stop closest to the user terminal is the boarding bus stop.

[0020] In the operation information providing system 1, the operation control server 20 acquires, as the position of each vehicle 30, the vehicle position information of each vehicle 30 together with the identification information of each vehicle 30 from each vehicle 30 (st1). When there is a request for the operation status from the demand collection device 10, the operation control server 20 transmits the operation status corresponding to the demand collection device 10 (st2). The operation control server 20 transmits the image data indicating the operation status to the demand collection device 10.

[0021] When the demand collection device 10 is arranged at a stop, for example, the operation control server 20 transmits the operation status corresponding to the position of the stop where the demand collection device 10 is arranged to the demand collection device 10. Note that the operation control server 20 may transmit the operation status to the demand collection device 10 at a specific cycle.

[0022] Also, when the demand collection device 10 is realized by a user terminal such as a smartphone, for example, the operation control server 20 transmits the operation status corresponding to the information on the user's position (user position information) received from the demand collection device 10 to the demand collection device 10. The operation status corresponding to the user position information is the operation status of the next vehicle heading towards the stop closest to the user's position.

[0023] The demand collection device 10 receives the operation status from the operation control server 20 and displays the operation status on a display device (display unit 12 described later). Thereby, the user can confirm the operation status of the next vehicle (st3). That is, the user can confirm the operation status of the next vehicle by checking the data of the image displayed on the map information displayed on the display screen of the display unit 12.

[0024] The demand collection device 10 receives a request (reservation information) from the user to reserve a ride on the vehicle 30 and executes the ride reservation by transmitting the reservation information to the operation control server 20 (st4). The reservation information received by the demand collection device 10 from the user includes information such as the drop-off stop (arrival stop) where the user gets off the vehicle 30 and the number of people (number of passengers) getting on the vehicle 30.

[0025] Based on the reservation information, the operation control server 20 dispatches the vehicle 30 to the user (st5). That is, the operation control server 20 determines the vehicle 30 for the user to board based on the reservation information. The operation control server 20 may dispatch the vehicle 30 that is optimal for the user, or may dispatch the vehicle 30 that is optimal for the operation information providing system 1. Dispatching the vehicle 30 that is optimal for the user is the allocation of the vehicle 30 that the user can move in a short time. Dispatching the vehicle 30 that is optimal for the operation information providing system 1 is the allocation of the vehicle 30 that enables the operation information providing system 1 to operate the vehicle 30 efficiently.

[0026] For example, the operation control server 20 dispatches the next vehicle that will next arrive at the boarding stop where the user is scheduled to board. Note that if the operation control server 20 cannot dispatch the vehicle due to reasons such as the next vehicle being full or the next vehicle not meeting the user's requirements, the operation control server 20 dispatches the vehicle 30 that will next arrive at the boarding stop after the next vehicle. That is, the operation control server 20 preferentially dispatches the vehicle 30 with an earlier arrival order at the boarding stop from among the vehicles 30 that can be dispatched.

[0027] The operation control server 20 transmits information such as the flight number of the dispatched vehicle 30 and the departure time from the boarding stop to the demand collection device 10 as dispatch information (st6). The departure time from the boarding stop is the departure time at the stop corresponding to the position of the demand collection device 10. That is, when the demand collection device 10 is installed at the stop, it is the departure time at this stop. Also, when the demand collection device 10 is realized by a smartphone or the like, it is the departure time at the stop closest to the position (user position information) of this smartphone.

[0028] The operation control server 20 transmits information such as the number of passengers boarding the user at the boarding stop to the vehicle 30 as an operation instruction (st7). Note that the operation control server 20 may omit the process of transmitting the operation instruction to the vehicle 30.

[0029] When the operation control server 20 transmits the vehicle allocation information to the demand collection device 10, the demand collection device 10 receives the vehicle allocation information and displays the vehicle allocation information on the display unit 12. As a result, the user can confirm the vehicle allocation information (st8). That is, the user can confirm the flight number, departure time, etc. displayed on the display screen of the display unit 12.

[0030] After that, the user boards the vehicle 30 with the flight number specified in the vehicle allocation information (st9) and moves on the vehicle 30 to the destination (the alighting stop) (st10). Note that the vehicle 30 does not have to stop at the stop if it is full or if the boarding rate of the vehicle 30 is higher than a specific value and there is no user getting off. The boarding rate of the vehicle 30 is the ratio of the number of passengers to the total capacity obtained by adding the seating capacity and the standing capacity of the vehicle 30. The operation control server 20 designates the stops at which each vehicle 30 stops based on the vehicle allocation information, and each vehicle 30 stops at the stop designated by the operation control server 20.

[0031] FIG. 3 is a block diagram showing the configuration of the operation information providing system according to the embodiment. The demand collection device 10 of the operation information providing system 1 includes a user input unit 11, a display unit 12, a terminal position measurement unit 13, a personal authentication unit 14, an operation status processing unit 15, a communication unit 16, and a reservation processing unit 17.

[0032] The user input unit 11 receives information operationally input by the user. The information received by the user input unit 11 from the user includes a request for obtaining the operation status, the alighting stop, the number of passengers, and the like.

[0033] The display unit 12 displays the operation status, vehicle allocation information, etc. received by the communication unit 16 from the operation control server 20. Note that the display unit 12 may be arranged inside the demand collection device 10 or outside the demand collection device 10. That is, the display unit 12 may be included in the demand collection device 10 or may be a device separate from the demand collection device 10.

[0034] The terminal position measurement unit 13 measures the position of the demand collection device 10 as user position information. When the demand collection device 10 is arranged at a stop, the demand collection device 10 may not have the terminal position measurement unit 13. In this case, the demand collection device 10 stores in advance the terminal identifier (identification information) of the demand collection device 10 and transmits it to the operation control server 20. Further, the operation control server 20 stores the correspondence between the user position information of the demand collection device 10 and the terminal identifier of the demand collection device 10 for each demand collection device 10, and may specify the user position information of the demand collection device 10 based on the terminal identifier of the demand collection device 10 received from the demand collection device 10.

[0035] Also, when the operation control server 20 transmits the operation status to the demand collection device 10 at a specific cycle, the operation control server 20 stores the position information for each demand collection device 10 and transmits the operation status corresponding to the position of the demand collection device 10 to the demand collection device 10. In this case, the demand collection device 10 does not have to store the terminal identifier of the demand collection device 10.

[0036] The personal authentication unit 14 identifies whether or not the user who attempts to use the operation information providing system 1 is the registered user himself / herself. The personal authentication unit 14 executes user authentication based on a two-dimensional code such as a QR (Quick Response) code (registered trademark) read by the demand collection device 10 from the screen of the user terminal, paper, etc. Further, the personal authentication unit 14 may execute user authentication based on information read by the demand collection device 10 from an IC (Integrated Circuit) card, etc. Further, the personal authentication unit 14 may execute user authentication by performing face authentication on the face of the user read by the demand collection device 10. Note that the user authentication may be executed by an external device such as a cloud server based on the information read by the demand collection device 10.

[0037] The operation status processing unit 15 controls the process of acquiring the operation status. When the user input unit 11 receives a request for acquiring the operation status from the user, the operation status processing unit 15 causes the communication unit 16 to transmit the request for acquiring the operation status. Thereby, the communication unit 16 transmits the request for acquiring the operation status to the operation control server 20 according to the instruction from the operation status processing unit 15. Then, the communication unit 16 receives the image data indicating the operation status from the operation control server 20.

[0038] Note that the operation status processing unit 15 may execute the acquisition control of the operation status at a specific cycle regardless of the request from the user. In this case, the operation status processing unit 15 causes the communication unit 16 to transmit the request for acquiring the operation status to the operation control server 20 every specific cycle. In this way, the communication unit 16 executes communication with the operation control server 20 to transmit the request for acquiring the operation status to the operation control server 20 and receive the image data indicating the operation status from the operation control server 20. The operation status processing unit 15 outputs the image data indicating the operation status received by the communication unit 16 to the display unit 12.

[0039] The reservation processing unit 17 controls the reservation process for boarding based on the information input by the user to the user input unit 11. When the user input unit 11 receives reservation information for boarding from the user, the reservation processing unit 17 causes the communication unit 16 to transmit the reservation information. Thereby, the communication unit 16 transmits the reservation information to the operation control server 20 according to the instruction from the reservation processing unit 17. Then, the communication unit 16 receives the vehicle allocation information corresponding to the reservation information from the operation control server 20. In this way, the communication unit 16 executes communication with the operation control server 20 to transmit the boarding reservation to the operation control server 20 and receive the vehicle allocation information from the operation control server 20. The reservation processing unit 17 outputs the vehicle allocation information received by the communication unit 16 to the display unit 12.

[0040] When the display unit 12 receives image data from the operation status processing unit 15, it displays the image data. At this time, the display unit 12 displays the image data as an operation status display screen. On the operation status display screen, map information including the circuit route of the vehicle 30 that stops at the boarding stop where the demand collection device 10 is arranged, other stops included in this circuit route, and the timetable at the boarding stop are displayed. The timetable at the boarding stop is, for example, the top N (N is a natural number) departure times in ascending order closer to the current time than the current time.

[0041] In addition, on the operation status display screen, user position information (the current position of the user) and the congestion rate of the vehicle 30 corresponding to the departure time may be displayed. The congestion rate of the vehicle 30 may be the number of passengers relative to the number of seats in the vehicle 30, or may be the boarding rate of the vehicle 30. The congestion rate of the vehicle 30 is calculated by the image data generation unit 233 described later.

[0042] When the display unit 12 receives the vehicle allocation information from the reservation processing unit 17, it displays the vehicle allocation information. At this time, the display unit 12 displays the vehicle allocation information as a vehicle allocation information confirmation screen. On the vehicle allocation information confirmation screen, the bus number of the vehicle 30, the departure time, the number of passengers of the user, the boarding fare, the name of the boarding stop which is the departure point, and the name of the alighting stop (arrival stop) which is the stop where the user plans to get off are displayed.

[0043] The operation control server 20 includes a display unit 21, a reservation vehicle allocation management unit 22, an operation status management unit 23, and a communication unit 24. The communication unit 24 communicates with each demand collection device 10 and communicates with each vehicle 30. The communication unit 24 is the first communication unit, and the communication unit 16 is the second communication unit.

[0044] The operation status management unit 23 manages the operation of one or a plurality of vehicles 30. The operation status management unit 23 includes a vehicle position information acquisition unit 231, a map information acquisition unit 232, and an image data generation unit 233.

[0045] The vehicle position information acquisition unit 231 controls the process of acquiring vehicle position information, which is the position information of the vehicle 30 that circulates through a plurality of stops. When the communication unit 24 receives a request for acquiring the operation status from the demand collection device 10, the vehicle position information acquisition unit 231 causes the communication unit 24 to transmit a request for acquiring vehicle position information. Thereby, the communication unit 24 transmits a request for acquiring vehicle position information to each vehicle 30 in accordance with an instruction from the vehicle position information acquisition unit 231. Then, the communication unit 24 receives vehicle position information from each vehicle 30.

[0046] Note that the vehicle position information acquisition unit 231 may execute acquisition control of vehicle position information at a specific cycle regardless of the request for acquiring the operation status from the demand collection device 10. In this case, the vehicle position information acquisition unit 231 transmits a request for acquiring vehicle position information to each vehicle 30 from the communication unit 24 at each specific cycle.

[0047] The map information acquisition unit 232 acquires map information in which a circulation route including boarding stops and alighting stops is described. That is, the map information acquisition unit 232 acquires map information including the circulation range of the vehicle 30. Note that the map information may be stored in advance in the operation control server 20 or may be acquired from an external device.

[0048] The image data generation unit 233 generates image data based on the map information, the vehicle position information, and the user position information corresponding to the terminal identifier of the demand collection device 10.

[0049] The display unit 21 displays the operation status, the reservation status of passengers, etc. Thereby, the user (for example, the controller) of the operation control server 20 can confirm the operation status, the reservation status of passengers, etc.

[0050] When the reservation vehicle allocation management unit 22 receives a ride reservation for the vehicle 30 from the demand collection device 10, it allocates the vehicle 30 to the user. That is, when the communication unit 24 receives a ride reservation from the demand collection device 10, the reservation vehicle allocation management unit 22 allocates the vehicle 30 to the user based on the ride reservation. The reservation vehicle allocation management unit 22 transmits the allocation information of the vehicle 30 allocated to the user from the communication unit 24 to the demand collection device 10.

[0051] The vehicle 30 includes a vehicle position measurement unit 31, a communication unit 32, and a vehicle position information providing unit 33. The vehicle position measurement unit 31 measures the position of the vehicle 30. The vehicle position information providing unit 33 controls the provision of the vehicle position information to the operation control server 20. When the communication unit 32 receives a request for acquiring vehicle position information from the operation control server 20, the vehicle position information providing unit 33 causes the vehicle position measurement unit 31 to acquire the position of the vehicle 30 and causes the communication unit 32 to transmit the vehicle position information.

[0052] The communication unit 32 performs communication with the operation control server 20. The communication unit 32 receives a request for acquiring vehicle position information from the operation control server 20. Also, in accordance with an instruction from the vehicle position information providing unit 33, the communication unit 32 transmits the position of the vehicle 30 measured by the vehicle position measurement unit 31 to the operation control server 20 as vehicle position information.

[0053] Next, the processing procedure of the processing executed in the operation information providing system 1 will be described. FIG. 4 is a flowchart showing the processing procedure of the processing executed in the operation information providing system when the demand collection device according to the embodiment displays the operation status.

[0054] In the operation information providing system 1, the terminal authentication of the demand collection device 10 is performed by the operation control server 20 (step S10). Specifically, communication is performed between the demand collection device 10 and the operation control server 20, and the operation control server 20 executes a process authentication to determine whether the demand collection device 10 is a registered terminal. In this case, the demand collection device 10 and the operation control server 20 store in advance a terminal identifier for identifying the demand collection device 10. When the demand collection device 10 requests the operation control server 20 to perform terminal authentication, the demand collection device 10 transmits the terminal identifier to the operation control server 20. Thereby, the operation control server 20 determines whether the demand collection device 10 is a terminal pre-registered in the operation control server 20.

[0055] When the operation control server 20 succeeds in terminal authentication, it generates image data (operation status) corresponding to the position of the demand collection device 10 that has succeeded in authentication and transmits it to the demand collection device 10 that has succeeded in authentication. This image data includes map information, which is fixed information, and vehicle information, which is variable information. The vehicle information includes information such as the vehicle position information of the next vehicle, the departure time of the nearest vehicle 30 including the next vehicle in the future, and the reservation status of each vehicle 30.

[0056] The demand collection device 10 acquires the image data from the operation control server 20 (step S20). Specifically, the communication unit 16 receives the image data from the operation control server 20.

[0057] The operation status processing unit 15 determines whether the image data has been acquired (step S30). If the image data has been acquired (step S30, Yes), the operation status processing unit 15 outputs the image data including the map information and the vehicle information to the display unit 12. Thereby, the display unit 12 displays the image data indicating the operation status as an operation status display screen (step S40).

[0058] On the other hand, when the image data cannot be acquired (step S30, No), the operation status processing unit 15 outputs a message indicating an error to the display unit 12. As a result, the display unit 12 displays a message indicating an error.

[0059] FIG. 5 is a flowchart showing a processing procedure of processing executed in the operation information providing system when the demand collection device according to the embodiment executes a ride reservation. When the personal authentication unit 14 of the demand collection device 10 receives an instruction from the user input unit 11 to request the start of a reservation from the user, the personal authentication unit 14 executes user authentication (step S110).

[0060] When the personal authentication unit 14 succeeds in user authentication, the user input unit 11 receives reservation information from the user (step S120). As a result, the reservation processing unit 17 transmits the reservation information from the communication unit 16 to the operation control server 20 (step S130).

[0061] The operation control server 20 generates vehicle allocation information corresponding to the reservation information and transmits it to the demand collection device 10. The demand collection device 10 acquires the vehicle allocation information from the operation control server 20 (step S140). That is, the communication unit 16 receives the vehicle allocation information from the operation control server 20. When the demand collection device 10 receives the vehicle allocation information, the reservation processing unit 17 outputs the vehicle allocation information to the display unit 12. As a result, the display unit 12 displays the vehicle allocation information as a vehicle allocation information confirmation screen (step S150).

[0062] Next, an example of screen transition of the screen displayed by the demand collection device 10 will be described. FIG. 6 is a diagram showing a first example of screen transition of the screen displayed by the demand collection device according to the embodiment.

[0063] When the demand collection device 10 receives the image data from the operation control server 20, the demand collection device 10 displays, on the display unit 12, a screen V1 for starting a ride reservation as a screen corresponding to the image data. Screen V1 is an operation status display screen.

[0064] On screen V1, the driving route, the map around the driving route, bus stops, the user's current location, the departure time of vehicle 30 after this, the bus number corresponding to the departure time of vehicle 30, the reservation status (congestion ratio) corresponding to the departure time of vehicle 30, etc. are displayed.

[0065] When screen V1 is touched by the user, the reservation processing unit 17 of the demand collection device 10 starts the processing of the ride reservation and causes the display unit 12 to display screen V2. On screen V2, a button for selecting a new ride reservation and a button for selecting confirmation or cancellation of the reservation details are displayed.

[0066] When the button for selecting a new ride reservation on screen V2 is pressed by the user, the reservation processing unit 17 causes the display unit 12 to display screen V3 for selecting a reservation method. On screen V3, for example, a button for selecting a two-dimensional code, a button for selecting an IC card, and a button for selecting face authentication are displayed.

[0067] When any button on screen V3 is pressed by the user, the personal authentication unit 14 executes user authentication. This process corresponds to the process of step S110 described above.

[0068] When the reservation processing unit 17 succeeds in user authentication, it causes the display unit 12 to display screen V4 for inputting the number of passengers. On screen V4, an input field for inputting the number of adult passengers, an input field for inputting the number of children (elementary school students) who will board, a button for wishing to board with a pet, and a button for transitioning to the next screen are displayed. Note that a button for wishing to bring in a stroller may also be displayed on screen V4.

[0069] After at least one of the input fields for entering the number of adult passengers and the input field for entering the number of child passengers is input and the user presses a button to transition to the next screen, the reservation processing unit 17 causes the display unit 12 to display a screen V5 for selecting a destination area. On screen V5, buttons for selecting stops that are candidates for the destination are displayed. The stops that are candidates for the destination are stops included in the tour route.

[0070] After a stop that is a candidate for the destination is selected and the user presses a button to transition to the next screen, the communication unit 16 transmits the information input on screens V4 and V5 to the traffic control server 20. That is, the communication unit 16 transmits the number of adult passengers and the number of child passengers as the information input on screen V4 to the traffic control server 20. Also, when a button for wishing to board with a pet is pressed, the communication unit 16 transmits information indicating that the user wishes to board with a pet (first information) as the information input on screen V4 to the traffic control server 20. Further, when a button for wishing to bring in a stroller is pressed, the communication unit 16 transmits information indicating that the user wishes to bring in a stroller (second information) as the information input on screen V4 to the traffic control server 20. Additionally, the demand collection device 10 transmits the information of the selected stop as the information input on screen V5 to the traffic control server 20.

[0071] When the demand collection device 10 receives vehicle allocation information from the traffic control server 20, the reservation processing unit 17 causes the display unit 12 to display a screen V6 for confirming the vehicle allocation information. On screen V6, the vehicle allocation information acquired from the traffic control server 20 is displayed. Screen V6 is the above-described vehicle allocation information confirmation screen.

[0072] Note that, after information is input on screen V4, when the user presses a button to transition to the next screen, the demand collection device 10 may transmit the information input on screen V4 to the operation control server 20. In this case, after a stop is selected on screen V5, when the user presses a button to transition to the next screen, the demand collection device 10 transmits the information input on screen V5 to the operation control server 20.

[0073] On screen V6, the train number of the vehicle 30 assigned to the operation control server 20, the departure time of this vehicle, the number of passengers specified by the user, the fare, the name of the boarding stop, and the name of the alighting stop are displayed. Also, on screen V6, a button to complete the boarding reservation and a button to cancel the boarding reservation are displayed.

[0074] When the user presses the button to complete the boarding reservation, the operation information providing system 1 ends the boarding reservation process. When the user presses the button to cancel the boarding reservation, the operation information providing system 1 cancels the boarding reservation process.

[0075] Note that the demand collection device 10 does not necessarily need to display the departure times of vehicles 30 that cannot be reserved on screen V1. In this case, the demand collection device 10 displays only the future departure times of vehicles 30 that can be reserved on screen V1.

[0076] In addition, when the demand collection device 10 displays a plurality of driving routes on the screen V1, each driving route may be systematically color-coded and displayed for each driving route. For example, the driving routes described on the screen V1 are displayed in red, and when there is a driving route consisting only of "in front of the PA down store" and "PA up parking lot" excluding "zoo entrance", it is displayed in blue. Also, the demand collection device 10 may display the vehicle 30 on the screen V1 with icons changed for each type of vehicle 30. The demand collection device 10, for example, distinguishes and displays the icon of the vehicle 30 in a cart type, a bus type, and a PMV (Personal Mobility Vehicle) type.

[0077] The screen V1 displayed by the demand collection device 10 corresponds to the image data transmitted from the operation control server 20. Therefore, the information displayed as the screen V1 and the information not displayed are determined by the operation control server 20. For example, the color of the driving route, the icon of the vehicle 30, etc. are determined by the operation control server 20.

[0078] FIG. 7 is a diagram showing a second example of the screen transition of the screen displayed by the demand collection device according to the embodiment. In the second example of the screen transition, the user is allowed to select the departure time. Specifically, the demand collection device 10 displays a screen V1X for starting the ride reservation on the display unit 12. On this screen V1X, a plurality of buttons for selecting the departure time of the vehicle 30 are displayed.

[0079] When a button for selecting the departure time is pressed by the user on this screen V1X, the reservation processing unit 17 starts the ride reservation process and causes the display unit 12 to display the screen V2. Hereinafter, the demand collection device 10 executes the same screen transition as in the first example of the screen transition. In the second example of the screen transition, the departure time displayed on the screen V6 is the departure time selected by the user on the screen V1X.

[0080] Note that the demand collection device 10 may display a screen for confirming boarding on the vehicle 30. The screen for confirming boarding may be displayed at any timing as long as it is before the screen V6 is displayed.

[0081] FIG. 8 is a diagram showing an example of a boarding confirmation screen displayed by the demand collection device according to the embodiment. The boarding confirmation screen V7 is a screen for confirming boarding on the vehicle 30. On the screen V7, a button for permitting boarding with another group, a button for not permitting boarding with another group, and a button for transitioning to the next screen are displayed.

[0082] On the screen V7, after a button for permitting boarding or a button for not permitting boarding is pressed by the user and then the button for transitioning to the next screen is pressed by the user, the reservation processing unit 17 causes a transition to the next screen. The next screen in this case is any one of the screens V3 to V6. Also in this case, the screen V6 is displayed after the demand collection device 10 receives the vehicle allocation information from the operation control server 20.

[0083] The demand collection device 10 transmits information on whether boarding is permitted or not selected by the user to the operation control server 20. That is, when the button for permitting boarding is pressed, the demand collection device 10 transmits information indicating that boarding is permitted to the operation control server 20, and when the button for not permitting boarding is pressed, the demand collection device 10 transmits information indicating that boarding is not permitted to the operation control server 20. The operation control server 20 allocates the vehicle 30 to the user based on the information on whether boarding is permitted or not.

[0084] In this way, the user, who is a passenger, can quickly and in real-time confirm whether the next vehicle for which they plan to board is being dispatched and operated as scheduled by using the demand collection device 10 to check the vehicle position information and map information of the next vehicle. As a result, the convenience of the service is improved. Also, when a change occurs in the vehicle dispatch plan due to a delay or congestion, etc., the user can visually recognize the details of the change in the vehicle dispatch plan by checking the vehicle position information of the next vehicle, thus obtaining a sense of security.

[0085] In addition, when making a reservation for vehicle 30, the user can check the departure time of vehicle 30, the user position information which is the current location of the user, the congestion ratio of vehicle 30, etc. on a single screen, so the convenience of the service is improved.

[0086] Here, the hardware configuration of the operation information providing system 1 will be described. FIG. 9 is a diagram showing an example of the hardware configuration for realizing the operation information providing system according to the embodiment. The demand collection device 10 can be realized by a recording unit 51, a memory unit 52, a processing unit 53 which is a processor, a display unit 54, a communication unit 55, and a positioning unit 56.

[0087] The operation control server 20 can be realized by a recording unit 61, a memory unit 62, a processing unit 63 which is a processor, a display unit 64, and a communication unit 65. The vehicle 30 can be realized by a recording unit 71, a memory unit 72, a processing unit 73 which is a processor, a communication unit 75, and a positioning unit 76.

[0088] The processing unit 53 reads the program stored in the memory unit 52 and executes processing according to the instructions of the program. Also, the processing unit 63 reads the program stored in the memory unit 62 and executes processing according to the instructions of the program. Also, the processing unit 73 reads the program stored in the memory unit 72 and executes processing according to the instructions of the program.

[0089] Examples of the processing units 53, 63, and 73 are a CPU (Central Processing Unit, also referred to as a central processing unit, processing unit, arithmetic unit, microprocessor, microcomputer, or DSP (Digital Signal Processor)) or a system LSI (Large Scale Integration).

[0090] Examples of the memory units 52, 62, and 72 are devices that temporarily expand a program when operating the program, such as a RAM (Random Access Memory). That is, the memory units 52, 62, and 72 are each used as a temporary memory when the processing units 53, 63, and 73 execute various processes.

[0091] Examples of the recording units 51, 61, and 71 are devices that record programs, data, etc., such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), or a ROM (Read Only Memory).

[0092] Examples of the display units 54 and 64 are devices that display characters, graphics, images, videos, etc., such as a display. The communication units 55, 65, and 75 are configured to include a communication interface. The communication units 55 and 75 are devices that communicate with the operation control server 20, and the communication unit 65 is a device that communicates with the demand collection device 10 and the vehicle 30. Note that the communication means by the communication units 55, 65, and 75 may be wired or wireless, and the communication method is not limited.

[0093] The demand collection device 10 is realized by the processing unit 53 reading out and executing a demand collection program that is executable by a computer for executing the operation of the demand collection device 10 stored in the recording unit 51. The demand collection program, which is a program for executing the operation of the demand collection device 10, can also be said to be a program that causes a computer to execute the procedure or method of the demand collection device 10.

[0094] The operation control server 20 is realized by the processing unit 63 reading and executing a computer-executable operation control program for executing the operation of the operation control server 20 stored in the recording unit 61. The operation control program, which is a program for executing the operation of the operation control server 20, can also be said to be a program for causing a computer to execute the procedure or method of the operation control server 20.

[0095] The vehicle 30 is realized by the processing unit 73 reading and executing a computer-executable processing program for executing the operation of the vehicle 30 stored in the recording unit 71. The processing program, which is a program for executing the operation of the vehicle 30, can also be said to be a program for causing a computer to execute the procedure or method of the vehicle 30.

[0096] The demand collection program executed by the processing unit 53 has a module configuration including the personal authentication unit 14, the operation status processing unit 15, and the reservation processing unit 17, and these components are loaded onto and generated on the main storage device.

[0097] The operation control program executed by the processing unit 63 has a module configuration including the reserved vehicle management unit 22 and the operation status management unit 23, and these components are loaded onto and generated on the main storage device.

[0098] The processing program executed by the processing unit 73 has a module configuration including the vehicle position information providing unit 33, and this component is loaded onto and generated on the main storage device.

[0099] The recording unit 51 stores the demand collection program, terminal identifiers, etc. The recording unit 61 stores the operation control program, the correspondence between the terminal identifier and the position of the demand collection device 10, etc. The recording unit 71 stores the identifier information of the vehicle 30, etc.

[0100] The demand collection program, operation control program, and processing program may be provided as a computer program product stored in a computer-readable storage medium in an installable or executable file format. Further, the demand collection program, operation control program, and processing program may be provided to the operation information providing system 1 via a network such as the Internet. Note that, regarding the functions of the demand collection device 10, operation control server 20, and vehicle 30, some may be realized by dedicated hardware such as a dedicated circuit, and some may be realized by software or firmware. Also, the hardware configuration of a part of the functions provided in the demand collection device 10, operation control server 20, and vehicle 30 may be the hardware configuration shown in FIG. 9.

[0101] In this embodiment, the operation control server 20 generates image data of an image that superimposes and displays the vehicle position information of the next vehicle in a display mode different from the vehicle position information of the vehicles that arrive after the next vehicle on the map information based on the user position information, vehicle position information, and map information. Then, the demand collection device 10 displays the image data as an operation status display screen. As a result, the user can confirm in real time the operation status of the vehicle 30 that the user is scheduled to board.

[0102] The configurations shown in the above embodiments are examples, and it is possible to combine them with other known technologies, and it is also possible to omit or change a part of the configurations without departing from the gist.

[0103] Hereinafter, aspects of the present disclosure will be collectively described as appendices.

[0104] (Appendix 1) A demand collection device that provides a user with the operation status of a vehicle that circulates through a plurality of stops, Based on the vehicle position information of the vehicle and the user position information which is the position information of the demand collection device, a traffic control server that transmits to the demand collection device the operation status of the next vehicle, which is the vehicle that will next arrive at the stop where the user plans to board among the plurality of stops, comprises, the traffic control server, a vehicle position information acquisition unit that acquires the vehicle position information from the vehicle, a map information acquisition unit that acquires map information including the circuit range of the vehicle, an image data generation unit that generates image data of an image to be superimposed on the map information in a display mode different from the vehicle position information of the vehicles that will arrive after the next vehicle based on the user position information, the vehicle position information, and the map information, a first communication unit that transmits the image data as the operation status of the next vehicle to the demand collection device, and has, the demand collection device, a second communication unit that receives the image data from the traffic control server, a processing unit that causes a display unit to display a screen corresponding to the received image data, and has, A traffic information providing system characterized by the above. (Appendix 2) The image data generation unit calculates the congestion ratio of the next vehicle, the first communication unit transmits the congestion ratio to the demand collection device together with the image data, the processing unit causes the display unit to display the screen including the congestion ratio, The traffic information providing system according to Appendix 1, characterized by the above. (Appendix 3) The second communication unit transmits the user position information to the traffic control server, the image data generation unit generates the image data including the user position information in the image data, the processing unit causes the display unit to display the screen including the user position information. The operation information providing system according to Appendix 1 or 2, characterized in that... (Appendix 4) The demand collection device further includes a terminal position measurement unit that measures the position of the user and generates the user position information. The operation information providing system according to Appendix 3, characterized in that... (Appendix 5) The demand collection device further includes the display unit. The operation information providing system according to any one of Appendices 1 to 4, characterized in that... (Appendix 6) The image data generation unit generates the image data including information on the departure time, which is the time when the vehicle departs from the stop corresponding to the user position information. The processing unit causes the display unit to display the screen including the information on the departure time. The operation information providing system according to any one of Appendices 1 to 5, characterized in that... (Appendix 7) The image data generation unit generates the image data of an image that color-codes and displays the driving route for each driving route of the vehicle. The processing unit causes the display unit to display the screen that color-codes the driving route for each driving route of the vehicle. The operation information providing system according to any one of Appendices 1 to 6, characterized in that... (Appendix 8) The image data generation unit generates the image data of an image in which the icon indicating the vehicle is changed according to the type of the vehicle. The processing unit causes the display unit to display the screen in which the icon indicating the vehicle is changed according to the type of the vehicle. The operation information providing system according to any one of Appendices 1 to 7, characterized in that... (Appendix 9) The demand collection device includes a user input unit that receives a ride reservation including the destination of the vehicle and the number of passengers from the user for the screen corresponding to the image data. A reservation processing unit that controls the reservation processing of boarding corresponding to the ride reservation further has When the second communication unit receives the ride reservation from the user input unit, according to an instruction from the reservation processing unit, the second communication unit transmits the ride reservation to the operation control server Based on the ride reservation, the user location information, the vehicle location information, and the map information, the operation control server generates vehicle allocation information that is information on vehicle allocation corresponding to the ride reservation, and transmits the vehicle allocation information to the demand collection device The demand collection device receives the vehicle allocation information and displays it on the display unit The operation information providing system according to any one of Appendices 1 to 8, characterized in that (Appendix 10) The ride reservation includes information indicating whether it is possible to share a ride in the vehicle Based on the information indicating whether it is possible to share a ride, the operation control server generates the vehicle allocation information The operation information providing system according to Appendix 9, characterized in that (Appendix 11) The ride reservation includes first information indicating that a pet rides in the vehicle or second information indicating that a stroller is brought into the vehicle When the operation control server receives the ride reservation including the first information, it generates the vehicle allocation information based on the first information, and when it receives the ride reservation including the second information, it generates the vehicle allocation information based on the second information The operation information providing system according to Appendix 9 or 10, characterized in that (Appendix 12) The ride reservation includes information specifying a departure time, which is the time when the vehicle departs from a stop corresponding to the user location information Based on the information specifying the departure time, the operation control server generates the vehicle allocation information The operation information providing system according to any one of Appendices 9 to 11, characterized in that (Appendix 13) A vehicle position information acquisition unit that acquires vehicle position information, which is the position information of a vehicle that circulates through a plurality of stops, from the vehicle; A map information acquisition unit that acquires map information including the circulation range of the vehicle; Based on user position information, which is the position information of a demand collection device that provides the user with the operation status of the vehicle, the vehicle position information, and the map information, image data of an image that superimposes and displays the vehicle position information of the next vehicle, which is the vehicle that will next arrive at the stop where the user plans to board among the plurality of stops, on the map information in a display mode different from the vehicle position information of the vehicle that arrives after the next vehicle, is generated by an image data generation unit; A communication unit that transmits the image data as the operation status of the next vehicle to the demand collection device; Having; An operation control server characterized by the above. (Appendix 14) A communication unit that receives image data of an image showing the operation status of a vehicle that circulates through a plurality of stops from an operation control server that controls the operation of the vehicle; A processing unit that causes a display unit to display a screen corresponding to the received image data; Having; The image data is data of an image that superimposes and displays the vehicle position information of the next vehicle, which is the vehicle that will next arrive at the stop where the user plans to board among the plurality of stops, on map information including the circulation range of the vehicle in a display mode different from the vehicle position information of the vehicle that arrives after the next vehicle; A demand collection device characterized by the above. (Appendix 15) An operation control server that controls the operation of a vehicle that circulates through a plurality of stops includes a vehicle position information acquisition step of acquiring vehicle position information, which is the position information of the vehicle, from the vehicle; A map information acquisition step of the operation control server acquiring map information including the circulation range of the vehicle; An image data generation step of generating image data of an image that superimposes and displays vehicle position information of a next vehicle, which is a vehicle that will next arrive at a stop where the user plans to board among a plurality of the stops, on the map information in a display mode different from the vehicle position information of vehicles that will arrive after the next vehicle, based on user position information, which is position information of a demand collection device that provides the user with the operation status of the vehicle, the vehicle position information, and the map information; A communication step of the operation control server transmitting the image data to the demand collection device as the operation status of the next vehicle; including An operation information providing method characterized by the above. (Appendix 16) A vehicle position information acquisition step of acquiring vehicle position information, which is position information of a vehicle that circulates through a plurality of stops, from the vehicle; A map information acquisition step of acquiring map information including the circulation range of the vehicle; An image data generation step of generating image data of an image that superimposes and displays vehicle position information of a next vehicle, which is a vehicle that will next arrive at a stop where the user plans to board among a plurality of the stops, on the map information in a display mode different from the vehicle position information of vehicles that will arrive after the next vehicle, based on user position information, which is position information of a demand collection device that provides the user with the operation status of the vehicle, the vehicle position information, and the map information; A communication step of transmitting the image data to the demand collection device as the operation status of the next vehicle; An operation control program characterized by causing a computer to execute the above.

Explanation of Signs

[0105] 1 Operation information providing system, 10 Demand collection device, 11 User input unit, 12, 21, 54, 64 Display unit, 13 Terminal position measurement unit, 14 Personal authentication unit, 15 Operation status processing unit, 16, 24, 32, 55, 65, 75 Communication unit, 17 Reservation processing unit, 20 Operation control server, 22 Reservation vehicle management unit, 23 Operation status management unit, 30 Vehicle, 31 Vehicle position measurement unit, 33 Vehicle position information providing unit, 51, 61, 71 Recording unit, 52, 62, 72 Memory unit, 53, 63, 73 Processing unit, 56, 76 Positioning unit, 231 Vehicle position information acquisition unit, 232 Map information acquisition unit, 233 Image data generation unit, PA, PB Locations, V1, V1X, V2 to V7 Screens.

Claims

1. A demand collection device that provides users with the operating status of vehicles that circulate through multiple stops, An operation control server that transmits to the demand collection device the operating status of the next vehicle, which is the vehicle that the user is scheduled to board as determined by the user's reservation to board the vehicle, Comprising: The operation control server A vehicle position information acquisition unit that acquires vehicle position information, which is the position information of the vehicle, from the vehicle; A map information acquisition unit that acquires map information including the circulation range of the vehicle; Based on the boarding reservation, the vehicle position information, and the map information, an image data generation unit that generates image data of an image that superimposes the vehicle position information of the next vehicle on the map information in a display mode different from the vehicle position information of vehicles that arrive after the next vehicle; A first communication unit that transmits the image data as the operating status of the next vehicle to the demand collection device; Having The demand collection device A second communication unit that receives the image data from the operation control server; A processing unit that causes a display unit to display a screen corresponding to the received image data; Having An operation information providing system characterized by the above.

2. The image data generation unit calculates the congestion ratio of the next vehicle, The first communication unit transmits the congestion ratio to the demand collection device together with the image data, The processing unit causes the display unit to display the screen including the congestion ratio. The operation information providing system according to claim 1, characterized by the above.

3. The second communication unit transmits user position information, which is the position information of the demand collection device, to the operation control server, The image data generation unit generates the image data including the user position information in the image data, The processing unit causes the display unit to display the screen including the user position information. The operation information providing system according to claim 1, characterized by the above.

4. The demand collection device further has a terminal position measurement unit that measures the position of the user and generates the user position information. The operation information providing system according to claim 3, characterized by the above.

5. The demand collection device further includes the display unit. The operation information providing system according to claim 3, characterized by the above.

6. The image data generation unit generates the image data including information on the departure time, which is the time when the vehicle departs from the stop corresponding to the user position information. The processing unit causes the display unit to display the screen including the information on the departure time. The operation information providing system according to claim 5, characterized in that.

7. The image data generation unit generates the image data of an image that color-codes and displays the driving route for each driving route of the vehicle. The processing unit causes the display unit to display the screen with the driving route color-coded for each driving route of the vehicle. The operation information providing system according to claim 1, characterized in that.

8. The image data generation unit generates the image data of an image in which the icon indicating the vehicle is changed according to the type of the vehicle. The processing unit causes the display unit to display the screen in which the icon indicating the vehicle is changed according to the type of the vehicle. The operation information providing system according to claim 1, characterized in that.

9. The demand collection device further includes a user input unit that receives a ride reservation including the destination of the vehicle and the number of passengers from the user for the screen corresponding to the image data, and a reservation processing unit that controls the reservation process for the ride reservation. The second communication unit, when the user input unit receives the ride reservation from the user, transmits the ride reservation to the operation control server according to an instruction from the reservation processing unit. The operation control server generates vehicle allocation information corresponding to the ride reservation based on the ride reservation, the user position information, the vehicle position information, and the map information, and transmits the vehicle allocation information to the demand collection device. The demand collection device receives the vehicle allocation information and causes the display unit to display it. The operation information providing system according to any one of claims 3 to 6, characterized in that.

10. The ride reservation includes information indicating whether it is possible to share a ride in the vehicle, and the operation control server generates the vehicle allocation information based on the information indicating whether it is possible to share a ride. The operation information providing system according to claim 9, characterized in that.

11. The ride reservation includes first information indicating that a pet rides in the vehicle or second information indicating that a stroller is brought into the vehicle, and the operation control server generates the vehicle allocation information based on the first information when receiving the ride reservation including the first information, and generates the vehicle allocation information based on the second information when receiving the ride reservation including the second information. ​ ​ ​ ​ The operation information providing system according to claim 9, characterized in that...

12. The ride reservation includes information specifying a departure time at which the vehicle departs from a stop corresponding to the user location information, and the operation control server generates the vehicle allocation information based on the information specifying the departure time. The operation information providing system according to claim 9, characterized in that...

13. A vehicle position information acquisition unit that acquires vehicle position information, which is the position information of a vehicle that circulates through a plurality of stops, from the vehicle, a map information acquisition unit that acquires map information including the circulation range of the vehicle, an image data generation unit that generates image data of an image to be superimposed on the map information in a display mode different from the vehicle position information of a vehicle that arrives after the next vehicle, which is the vehicle on which the user is scheduled to board and is determined by the user's ride reservation, based on the user's ride reservation, the vehicle position information, and the map information, and a communication unit that transmits the image data as the operation status of the next vehicle to a demand collection device that provides the operation status of the next vehicle to the user. It has The operation control server is characterized in that...

14. An operation control server that controls the operation of a vehicle that circulates through a plurality of stops includes a vehicle position information acquisition step of acquiring vehicle position information, which is the position information of the vehicle, from the vehicle, a map information acquisition step of the operation control server acquiring map information including the circulation range of the vehicle, an image data generation step of the operation control server generating image data of an image to be superimposed on the map information in a display mode different from the vehicle position information of a vehicle that arrives after the next vehicle, which is the vehicle on which the user is scheduled to board and is determined by the user's ride reservation, based on the user's ride reservation, the vehicle position information, and the map information, and a communication step of the operation control server transmitting the image data as the operation status of the next vehicle to a demand collection device that provides the operation status of the next vehicle to the user. It includes The operation information providing method is characterized in that...

15. A vehicle position information acquisition step of acquiring vehicle position information, which is the position information of a vehicle that circulates through a plurality of stops, from the vehicle, a map information acquisition step of acquiring map information including the circulation range of the vehicle, An image data generation step of generating image data of an image that superimposes on the map information in a display mode different from the vehicle position information of a vehicle that arrives after the next vehicle, which is the vehicle that the user is scheduled to board as determined by the user's ride reservation, based on the user's ride reservation, the vehicle position information, and the map information; A communication step of transmitting the image data as the operation status of the next vehicle to a demand collection device that provides the operation status of the next vehicle to the user; An operation control program characterized by causing a computer to execute the above.

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