Luggage storage management software and luggage storage management method

Abstract

To provide baggage storage management software and a baggage storage management method that contribute to efficiently utilizing multiple storage spaces to store a baggage as well as providing a highly convenient baggage storage management service to users.SOLUTION: Management software A that is an example of baggage storage management software to which the present invention is applied is incorporated in an operator terminal 1 as computer software. An arithmetic logical unit 2 of the operator terminal 1 is a processing unit that executes each information processing function of the operator terminal 1, and makes the arithmetic logical unit 2 function as information input means 20, information recording means 21, condition setting means 22, information generation means 23, determination processing means 24, etc. In addition, an information recording unit 4 records user use result information 9 that is information on a ratio of the total amount of baggage stored in the storage space to the total amount of storage space rented by the user.SELECTED DRAWING: Figure 5

Description

Technical Field

[0001] The present invention relates to luggage storage management software and a luggage storage management method. Specifically, it relates to luggage storage management software and a luggage storage management method that contribute to efficiently utilizing a plurality of storage spaces for storing luggage and providing a highly convenient luggage storage management service to users.

Background Art

[0002] In recent years, a so-called trunk room service has been provided in which users store items that are obstructive or difficult to store in a residence or the like in an external warehouse space or the like.

[0003] In this trunk room service, for example, the inside of a container installed on land used by an operator is divided into a plurality of compartments, which are lent to users as trunk rooms on a room-by-room basis.

[0004] Also, in the trunk room service, the operator is not involved in taking in and out of luggage or managing the luggage during storage, and all these operations are performed by the user side.

[0005] In such a conventional trunk room service, since the place where the service can be used is limited to the land used by the operator, there are location restrictions for users.

[0006] Also, in the conventional trunk room service, it is actually difficult to use the service if the contracted trunk room is not near the user's residence or if the user does not have access to a car for moving luggage.

[0007] Furthermore, regarding luggage, the user himself / herself has to manage and keep track of what was stored when, and to confirm whether it was stored and the contents of the stored items, the user had to go to the site.

[0008] Under such circumstances, a system has been proposed that enables users to visually confirm at any time the detailed information including image information of each item requested for storage, without having to go to the storage location of the luggage each time, and to request the retrieval of the required items at any time (see, for example, Patent Document 1).

[0009] Here, in the system described in Patent Document 1, a user applies for membership registration to the operator server via the Web, requests the purchase of a packing box, requests storage, makes a detailed confirmation of the items requested for storage, and requests the return of the items requested for storage. It consists of a user terminal, an operator server that receives and processes membership registration applications, storage requests, detailed confirmation requests, and return requests from users, a warehouse terminal that receives the storage instruction information from the operator server and forwards it to the delivery operator terminal, and an imaging device installed in the warehouse that takes pictures of each item requested for storage and supplies the image data to the warehouse terminal.

[0010] Also, in the system described in Patent Document 1, the image data is transmitted and stored in the operator server in association with the storage instruction information at the warehouse terminal, and is made available for users to view.

Prior Art Documents

Patent Documents

[0011]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0012] Here, in the system described in Patent Document 1, it is considered that a large warehouse capable of accommodating a large amount of luggage is assumed as the warehouse for storing the packing boxes containing the users' luggage.

[0013] That is, as storage locations for luggage, it is not assumed to prepare a plurality of warehouses or locations where the space is not so vast, and to combine these to store or manage luggage in various locations.

[0014] On the other hand, even if each space is small, if it is possible to store and manage the user's luggage using a plurality of warehouses or locations, the physical condition of securing a large warehouse is eliminated, so it becomes easier for the operating company to provide a luggage storage management service.

[0015] However, in the system described in Patent Document 1, since it does not assume the use of a plurality of storage locations, for example, when the luggage of the same user is stored separately in a plurality of storage locations, it is difficult to grasp the usage situation collectively.

[0016] Also, in the system described in Patent Document 1, it is a mechanism in which the user selects and purchases necessary packing boxes according to the amount of luggage to be stored.

[0017] Therefore, the user has to confirm on the user side how many packing boxes are required according to the contents of the luggage to be stored. For example, when the amount of luggage is large or when storing large luggage, there is a problem that it is difficult for the user to grasp in advance how many packing boxes are needed, in other words, how much warehouse space will be borrowed for storing the packing boxes.

[0018] The present invention was devised in view of the above points, and contributes to efficiently utilizing a plurality of storage spaces for storing luggage and providing a highly convenient luggage storage management service to users, and aims to provide luggage storage management software and a luggage storage management method.

Means for Solving the Problems

[0019] To achieve the above object, the luggage storage management software of the present invention is luggage storage management software for setting a storage unit having a plurality of storage spaces and storing and managing the user's luggage in the storage unit. The information processing device is configured to associate storage space quantity information, which is information on the available amount of the storage space assigned to a predetermined user, and user luggage quantity information, which is information on the amount occupied by the luggage in the storage space assigned to the predetermined user, with identification information capable of identifying the predetermined user and record them. Based on the information recorded by the information recording means, user usage record information, which is information representing the ratio of the user luggage quantity information to the storage space quantity information, is generated. When a plurality of the storage spaces are assigned to the predetermined user, the user usage record information is the ratio of the total amount of luggage occupied by all the storage spaces assigned to the predetermined user, which is user luggage total quantity information, to the total available amount of all the storage spaces assigned to the predetermined user, which is storage space total quantity information. The luggage storage management software is configured as means for functioning as means including the information generation means. In this specification, software refers to a program related to the operation of a computer. A program refers to an ordered sequence of instructions suitable for processing by a computer.

[0020] Here, by the information recording means recording the storage space quantity information, which is information on the available amount of the storage space assigned to a predetermined user, it is possible to record how much storage space is lent to the predetermined user.

[0021] Also, by the information recording means recording the user luggage quantity information, which is information on the amount occupied by the luggage in the storage space assigned to a predetermined user, it is possible to record the amount of luggage stored by the predetermined user in the storage space.

[0022] In addition, the information recording means records the storage space amount information and the user luggage amount information in association with identification information capable of identifying a predetermined user, thereby associating and recording the storage space amount information and the user luggage amount information derived from an individual user with the user, and making it possible to use the information for information processing.

[0023] In addition, the information generating means generates user usage performance information, which is information representing the ratio occupied by the user luggage amount information with respect to the storage space amount information, based on the information recorded by the information recording means, thereby making it possible to generate information indicating the ratio of the amount of luggage stored with respect to the amount of storage space lent to the user.

[0024] In addition, the information generating means is user usage performance information, which is information representing the ratio occupied by the user luggage amount information with respect to the storage space amount information, based on the information recorded by the information recording means. When a plurality of storage spaces are assigned to a predetermined user, the ratio of the total amount of luggage occupied by all the storage spaces assigned to the predetermined user with respect to the storage space total amount information, which is information on the total usable amount of all the storage spaces assigned to the predetermined user. By generating user usage performance information, which is the ratio occupied by the user luggage total amount information, it is possible to generate information indicating the ratio of the amount of luggage stored with respect to all the amounts of a plurality of storage spaces even when a plurality of storage spaces are set for one user to use.

[0025] In addition, when the information processing device functions as a means including a required space amount calculating means for calculating required space amount information, which is information on the amount of storage space required for arranging luggage and is based on the volume information of the luggage measured from the captured image of the luggage that the user plans to store, it is possible to calculate the required amount of storage space to be lent for storing the luggage based on the captured image of the luggage to be stored. Here, the volume information of the luggage means not only the volume information derived from a single piece of luggage but also the volume information obtained from a plurality of pieces of luggage.

[0026] In addition, when the information processing device is made to function as a means including determination processing means for comparing the available space amount information, which is the remaining amount information obtained by subtracting the total amount information of the user's luggage from the total amount information of the storage space for a predetermined user, with the required space amount information, and determining that additional storage space is required when the value of the comparison result satisfies a predetermined condition, or when the utilization rate calculated from the total amount information of the storage space and the total amount information of the user's luggage satisfies a predetermined condition, it becomes possible to determine whether additional storage space is required for the user according to the available amount of the lent storage space or the utilization rate of the lent storage space for the predetermined user. That is, for example, by setting a certain value as a predetermined condition, it can be proposed that when the determination processing means determines that additional storage space is required for a user with an increased amount of stored luggage, a new storage space is lent.

[0027] In addition, when the required space amount calculation means calculates additional granted space amount information, which is information on the amount of storage space to be newly contracted and proposed to a predetermined user based on the available space amount information and the required space amount information, or the utilization rate and the required space amount information, and is information based on the minimum unit that the user can contract when the determination processing means determines that additional storage space is required, it becomes possible to calculate how much amount is required as the newly lent storage space for the user for whom it is determined that additional storage space is required. As a result, the user can easily grasp the guideline for the amount of the storage space to be newly contracted.

[0028] In addition, when the information generation means generates user usage record information based on the changed information when at least one of the storage space amount information and the user luggage amount information recorded in the information recording means is changed, after the amount of luggage stored by the user or the amount of the granted storage space fluctuates, the user can easily confirm the changed usage situation.

[0029] In addition, when the information processing device is made to function as means including catalog generation processing means for generating individual luggage image information in which a background area is processed for a captured image of luggage that a user plans to store and luggage identification information that enables identification of the luggage is added, and creating luggage image catalog information for the same user from the individual luggage image information, individual luggage image information and luggage image catalog information that can be used for luggage management can be created based on the captured image of the luggage captured by the user. According to this, the work performed by the operator side for luggage management can be simplified. In addition, since the captured image captured by the user himself / herself is used, it becomes easier for the user to grasp the contents of the luggage when viewing the luggage image catalog information. Further, by processing the background area of the captured image, it is possible to obtain an image or catalog in which the appearance of the luggage body is easy to confirm. Furthermore, by processing the background area of the captured image, it becomes easier to calculate the volume information more accurately when calculating the volume information from the captured image.

[0030] In addition, when the storage space amount information, user luggage amount information, total storage space amount information, and total user luggage amount information are information represented by area, each piece of information can be handled as information based on the area.

[0031] In addition, in order to achieve the above object, the luggage storage management method of the present invention is a luggage storage management method for setting a storage unit having a plurality of storage spaces and storing and managing the user's luggage in the storage unit, which includes a storage space amount information that is information on the available amount of the storage space assigned to a predetermined user, and user luggage amount information that is information on the amount occupied by the luggage in the storage space assigned to the predetermined user. An information recording step of recording by associating with identification information capable of identifying the predetermined user, and based on the information recorded in the information recording step, user usage record information that is information representing the ratio of the user luggage amount information to the storage space amount information. When a plurality of the storage spaces are assigned to the predetermined user, the user usage record information is the ratio of the total amount of luggage occupied by all the storage spaces assigned to the predetermined user to the total available amount information of all the storage spaces assigned to the predetermined user, which is the total available amount information of all the storage spaces assigned to the predetermined user. An information generation step of generating the user usage record information, and an information presentation step of presenting the user usage record information to the predetermined user.

[0032] Here, in the information recording step, by recording the storage space amount information, which is information on the available amount of the storage space assigned to a predetermined user, it is possible to record how much storage space is lent to the predetermined user.

[0033] In addition, in the information recording step, by recording the user luggage amount information, which is information on the amount occupied by the luggage in the storage space assigned to a predetermined user, it is possible to record the amount of luggage stored in the storage space by the predetermined user.

[0034] In addition, in the information recording step, by recording the storage space amount information and the user luggage amount information in association with the identification information capable of identifying the predetermined user, the storage space amount information and the user luggage amount information derived from individual users can be recorded after being associated with the user, and can be used for information processing.

[0035] Also, in the information generation step, by generating user usage record information, which is information representing the ratio of the user luggage amount information to the storage space amount information based on the information recorded in the information recording step, it becomes possible to generate information indicating the ratio of the amount of luggage stored to the amount of storage space lent to the user.

[0036] Also, in the information generation step, user usage record information, which is information representing the ratio of the user luggage amount information to the storage space amount information based on the information recorded in the information recording step. When a plurality of storage spaces are assigned to a predetermined user, the ratio of the total amount of luggage occupying all the storage spaces assigned to the predetermined user to the total available amount information of all the storage spaces assigned to the predetermined user, which is the total storage space amount information. By generating the above-mentioned user usage record information, even when a single user is set to use a plurality of storage spaces, it is possible to generate information indicating the ratio of the amount of luggage stored to the total amount of all the storage spaces.

[0037] Also, in the information presentation step, by presenting the user usage record information to a predetermined user, the user can easily confirm the ratio of the amount of luggage stored to the amount of storage space lent.

[0038] Also, when it includes a first required space amount calculation step of receiving a captured image of the luggage captured by the user, calculating the volume information of the luggage from the captured image, and calculating the required space amount information, which is the information on the amount of storage space required to arrange all the luggage and is based on the minimum unit that the user can contract. For the luggage to be stored, based on the information of the captured image captured by the user, the operator side can calculate the volume information of the luggage, and based on this, calculate the required amount of storage space lent to store the luggage. Here, the volume information of the luggage means not only the volume information derived from a single piece of luggage but also includes the volume information obtained from a plurality of pieces of luggage.

[0039] In addition, when receiving the captured image of the luggage captured by the user and the volume information of the luggage calculated on the user's terminal side from the captured image, and calculating the required space amount information which is the information on the amount of storage space necessary for arranging all the luggage and is based on the minimum unit that the user can contract, for the luggage to be stored, based on the information of the captured image captured by the user and the volume information of the luggage calculated on the user side, the necessary amount of the storage space to be lent for storing the luggage can be calculated. Note that the volume information of the luggage here means not only the volume information derived from a single piece of luggage but also the volume information obtained from a plurality of pieces of luggage.

[0040] In addition, in the quotation presentation step, when calculating the amount of money necessary for the user to borrow the amount of the necessary storage unit amount information and presenting it to the user, the user can confirm the cost incurred for borrowing the necessary storage space.

[0041] In addition, in the contract step, after the quotation presentation step, when receiving the user's application for use from the user and the user and the operating operator enter into a contract, based on the user's application for use, a contract regarding the lending of the required storage space can be exchanged between the operating operator and the user.

[0042] In addition, when the delivery company delivers the luggage to the storage unit for the luggage from the user and delivers the luggage from the storage unit to the user in response to the request for taking out the luggage from the user, the user can store and take out the luggage without going to the storage space.

[0043] In addition, the user usage record information includes the available space amount information, which is the remaining information obtained by subtracting the total amount of user luggage information from the total amount of storage space information for a predetermined user. In the information generation step, when imaging the colored storage space on the floor surface from above and calculating the available space amount information from the difference between the captured images before and after placing the luggage, the available space amount information can be easily calculated based on the captured image of the storage space. According to this, the operator can efficiently grasp the available space amount information without checking the amount of luggage stored by the user or the amount of storage space lent at the storage space site. In addition, the available space amount information can be notified to the user.

Effect of the Invention

[0044] The luggage storage management software and the luggage storage management method according to the present invention can contribute to efficiently utilizing a plurality of storage spaces for storing luggage and providing a highly convenient luggage storage management service to users.

Brief Description of the Drawings

[0045]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Best Mode for Carrying Out the Invention

[0046] [First Embodiment of the Present Invention] Hereinafter, embodiments of the present invention will be described with reference to the drawings to facilitate understanding of the present invention. FIG. 1 is a diagram showing a schematic configuration of a terminal into which management software A is introduced as a first embodiment of the present invention. Note that the structure shown below is an example of the present invention, and the content of the present invention is not limited thereto.

[0047] [1. Regarding the Overall Device Configuration] Management software A, which is an example of luggage storage management software to which the present invention is applied, can be introduced into general-purpose information processing devices and endows the incorporated information processing devices with each information processing function necessary for implementing the present invention. As a result, various information can be recorded via the terminal of the operator who has introduced management software A and used for information processing and operations required for the luggage storage management service.

[0048] Note that the information processing device includes an arithmetic unit such as a CPU, a storage unit such as a RAM or a ROM, a display screen such as a liquid crystal screen, an input unit such as a keyboard, and a communication unit that controls communication with the Internet or the like. For example, it is a general-purpose personal computer or the like. In addition, as the information processing device, for example, an existing business management system used by an operator is also targeted, and management software A may be incorporated into these and used.

[0049] First, management software A is incorporated into the operator terminal 1 as computer software.

[0050] As shown in FIG. 1, the operator terminal 1 includes an arithmetic unit 2. The arithmetic unit 2 is a processing unit that executes each information processing function of the operator terminal 1. That is, the management software A causes the arithmetic unit 2 of the operator terminal 1 to function as an information input means 20, an information recording means 21, a condition setting means 22, an information generating means 23, a determination processing means 24, and the like. By the processing functions of these respective means, transmission and reception of information, recording of information, generation of information, calculation processing for various information, determination processing, notification of various information, creation and display of display information, and the like are performed.

[0051] Note that the operator terminal 1 is configured to be able to access an external server, terminal, etc. via the Internet 30, and can transmit and receive information to and from an external server, terminal, etc. The external terminal is, for example, a user terminal 50 used by a user or a delivery operator terminal 51 used by a delivery operator. Also, the operator terminal 1 and the user terminal 50 can be linked to each other via a web site for services on the Internet 30.

[0052] The operator terminal 1 also has an information recording unit 4, an information transmission / reception unit 3c, an input unit 3a, and a display screen 3b.

[0053] The information transmission / reception unit 3c is a part that is responsible for transmission and reception of information among the arithmetic unit 2, the information recording unit 4, the input unit 3a, the display screen 3b, and the like. Also, the operator terminal 1 is configured to be able to transmit and receive information to and from an external terminal.

[0054] Here, hereinafter, each information handled by the management software A does not necessarily have to be recorded in the information recording unit 4 of the operator terminal 1. For example, various information may be transmitted to an external server or an external terminal via the information transmission / reception unit 3c of the operator terminal 1 for recording, and necessary information may be received from the external server or the like during information processing and the like.

[0055] Furthermore, it is not necessary to incorporate all the main components of the management software A into the operator terminal 1. For example, in the operator terminal 1, only the display of various information may be performed, and the recording of various information, the generation of information, the calculation processing, the determination processing, the notification of various information, etc. may be performed by an external server or the like.

[0056] Also, there may be multiple variations in the configuration of the management software A in the system. Hereinafter, some examples of variations will be described.

[0057] (First system configuration) As described above, the operator terminal 1 shown in FIG. 1 introduces the management software A into the terminal, and the terminal alone can perform information input (including the input of input data received from an external terminal), information recording, information generation, calculation processing for various information, determination processing, notification of various information, creation and display of display information, etc.

[0058] Also, the input of information data can be performed via the operator terminal 1 and the user terminal 50. The information data input from the user terminal 50 is transmitted to the operator terminal 1, and information recording and the like are performed on the operator terminal 1 side.

[0059] Also, the information recorded or various information processed on the operator terminal 1 side can be confirmed on the user terminal 50 and the delivery operator terminal 51 via the service web site.

[0060] (Second system configuration) In FIG. 2, as the second system configuration, a configuration in which the functions of the above management software A are provided in an external server can also be adopted. Here, the operator terminal 50a and the user terminal 50b can access the information management server 1a via the Internet 30a. The information management server 1a is, for example, an external server provided in a cloud format, and the functions of the management software A can be utilized on the information management server 1a.

[0061] The information management server 1a has an information recording unit 4a, an information transmission / reception unit 3c, and an arithmetic unit 2a. The arithmetic unit 2a has an information recording means 21a, a condition setting means 22a, an information generating means 23a, and a determination processing means 24a. Input of information data is performed via the operation operator terminal 50a or the user terminal 50b. The information data input from each terminal is transmitted to the information management server 1a, and on the information management server 1a side, recording of information, generation of information, calculation processing for various information, determination processing, notification of various information, creation of display information, etc. are possible.

[0062] In addition, the information recorded and various information processed on the information management server 1a side are transmitted to the operation operator terminal 50a or the user terminal 50b and can be confirmed on each terminal. Thus, a system configuration that imparts the functions of the management software A on an external server can also be adopted.

[0063] (Third system configuration) In FIG. 3, as the third system configuration, in addition to the functions of the software 1b corresponding to the above management software A, the configuration of the management terminal 70b including a module B having a plurality of software 1c, software 1d, etc. is shown. The software 1b constitutes one module B together with other software that causes the management terminal 70b to execute various different functions.

[0064] That is, it is possible to incorporate and operate the software 1b into the module B of the management terminal 70b in which a plurality of software 1c, software 1d, etc. have been introduced in advance. For example, the software 1b to which the present invention is applied can also be incorporated into the module provided in the management terminal of the existing business management system used by the operation operator.

[0065] In such a third system configuration, information data is input to the management terminal 70b, recording of information, generation of information, calculation processing for various information, and determination processing are performed, and the recorded information, various processed information, and display information can be confirmed on the management terminal 70b.

[0066] Further, the management terminal 70b is connected to the user terminal 60a of the user, information data is input from the user terminal 60a, transmitted to the management terminal 70b, and the management terminal 70b performs information recording, information generation, calculation processing and determination processing on various information, and the recorded information, processed various information and display information can be confirmed on the user terminal 60a. In this way, the luggage storage management software to which the present invention is applied can also adopt a configuration in which it functions as a part of a module composed of a plurality of software.

[0067] As described above, there are multiple variations in the system configuration of the luggage storage management software to which the present invention is applied. In the above description, three examples have been mainly described, but the software configuration is not limited to this and can be set as appropriate.

[0068] Using the usage mode of the operator terminal 1 shown in FIG. 1, the following continues with the description of the detailed configuration.

[0069] [2. Information recording section] As shown in FIG. 4, various information is recorded in the information recording section 4. This various information includes individual unit information 6, lent storage space information 7, stored luggage information 8, user usage record information 9, contract-related information 10, storage section information 11, and delivery company information 12.

[0070] Here, the individual unit information 6 is "information at the individual unit level" derived from each individual about the user, for example, information such as the name of the user.

[0071] Also, the lent storage space information 7 is information regarding the storage space for the luggage lent to the user under a contract with the operator. Further, the stored luggage information 8 is information regarding the luggage of the user to whom the storage space is lent.

[0072] The user usage record information 9 is information regarding the ratio of the total amount of the goods stored in the storage space to the total amount of the lent storage space for the user. Note that the user usage record information 9 mentioned here corresponds to the user usage record information in the claims of this application.

[0073] The contract-related information 10 is information regarding the contract content exchanged between the user and the operator regarding the lending of the storage space.

[0074] The storage unit information 11 is information related to the storage space managed by the operator.

[0075] The delivery company information 12 is information related to the delivery company that delivers goods in providing the service. The delivery of goods is, for example, operations such as receiving goods from the user, delivering goods to the storage space, and delivering goods from the storage space to the user in response to a request from the user to withdraw goods.

[0076] Details of various information will be described below.

[0077] As described above, the individual unit information 6 is recorded in the information recording unit 4. In the information recording unit 4, the individual unit information 6 of a plurality of users is recorded in association with the identification information that can identify the user. That is, the information recording unit 4 records the individual unit information 6 derived from a plurality of users in an identifiable manner via the identification information.

[0078] The individual unit information 6 includes, for example, the user's name, address, contact information, email address, collection and delivery destinations of the goods to be stored, credit card information, information on the address range of the storage space assigned for storing the goods, and the like.

[0079] In addition, the "information on the address range of the storage space allocated for storing luggage" as mentioned here refers to the information on the address range of the storage space that can be lent to the user, which is set according to the user's address or the content of the collection and delivery destination of the luggage to be stored. That is, for example, it is the address range at the prefecture level or the address range at the city, town, or village level where the user's address, etc. is located.

[0080] Here, it is not necessarily required to set the information on the address range of the storage space allocated for storing luggage. However, from the perspective of efficiently performing the collection and delivery of luggage, it is preferable to set such an address range.

[0081] In addition, the individual unit information 6 includes the identification information assigned to the user. The identification information can be set, for example, as a unique ID number for identifying the user, etc. Furthermore, the individual unit information 6 can include the password information used by the user when using the service.

[0082] In addition, the lending storage space information 7 is recorded in the information recording unit 4. This lending storage space information 7 includes information on the location (address) of the storage space lent to the user, information on the amount (size) of the lent storage space, information on the location of the storage space lent to the user within the storage space, information on the type of the storage space, etc. These information are recorded in association with the identification information of the user.

[0083] In addition, the storage space in the present invention refers to a place for arranging, storing, and managing the user's luggage. As the storage space in the present invention, for example, various places where luggage can be stored, such as warehouses, containers, vacant houses, vacant spaces in buildings, vacant lots, etc., can be adopted.

[0084] In addition, the information on the type of the storage space included in the lending storage space information 7 is, for example, information on which type among the above-mentioned warehouses, containers, vacant houses, vacant spaces in buildings, vacant lots, etc. it corresponds to.

[0085] Here, the storage space in the present invention can be adopted both indoors and outdoors, and depending on the type of luggage to be stored, etc., it is possible to use the indoors and outdoors separately as appropriate.

[0086] In addition, when a plurality of storage spaces are set for one user, the lending storage space information 7 includes individual information of each storage space linked to the identification information of the user.

[0087] In addition, when a plurality of storage spaces are set, the information on the entire storage space for the user, which is a synthesis of the information of each storage space, is also included. That is, for example, it is the information on the total size (quantity) of a plurality of storage spaces assigned to the same user.

[0088] In addition, it is sufficient that the lending storage space information 7 includes information on the amount (size) of the storage space lent to the user, and the other information included can be set as appropriate, and information other than the information mentioned above may be included.

[0089] In addition, storage luggage information 8 is recorded in the information recording unit 4. The storage luggage information 8 includes user catalog information 80 that summarizes the information of the luggage stored by the user who has been lent the storage space in the storage space. In addition, the storage luggage information 8 includes information on the history of taking in and out of the luggage listed in the user catalog information 80, information on the luggage to be stored, and the like.

[0090] Note that the user catalog information 80 mentioned here corresponds to the luggage image catalog information in the claims of the present application.

[0091] In addition, the user catalog information 80 is catalog information for confirming the contents of the user's luggage, and includes individual luggage image information 81 created based on the captured image of the user's luggage. The individual luggage image information 81 is created for each piece of luggage linked to the identification information of the user. That is, one piece of individual luggage image information 81 is created for one piece of luggage.

[0092] In addition, the individual luggage image information 81 is created each time the user starts using the service or newly adds luggage to be stored in the storage space, and is reflected in the user catalog information 80.

[0093] In addition, the stored luggage information 8 includes information on the amount of luggage (area occupied in the storage space) for each storage space for the luggage stored by the user. Also, if multiple storage spaces are set, the information on the amount of luggage includes information for each individual storage space and information for all the storage spaces lent to the user.

[0094] In addition, the stored luggage information 8 includes information on the date when the luggage was stored in the storage space and the date when the luggage was taken out from the storage space for the luggage stored by the user.

[0095] Here, it is sufficient for the stored luggage information 8 to include information on the amount of luggage for each storage space for the luggage stored by the user. Therefore, the information included in the stored luggage information 8 can be set as appropriate and may include information other than the information listed above.

[0096] However, it is preferable for the stored luggage information 8 to include the user catalog information 80 from the viewpoint of making it easier for the user to grasp the contents of the luggage stored by himself / herself.

[0097] In addition, the user usage record information 9 is recorded in the information recording unit 4. As described above, the user record information 9 is information regarding the ratio of the total amount of luggage stored in the storage space to the total amount of the lent storage space for the user.

[0098] In addition, when the changed information is recorded for the lent storage space information 7 or the stored luggage information 8 recorded in the information recording unit 4, the content of the user usage record information 9 is updated based on the changed information via the information generation means 23.

[0099] That is, for example, for one user to whom storage space is lent, when there is a change in the size (quantity) of the storage space lent to the user or a change in the quantity of the luggage stored in the storage space, if the details of the change are recorded in the information recording unit 4, the content of the user usage record information 9 is updated based on the information after the change.

[0100] In addition, the user usage record information 9 generated by the information generation means 23 is converted into various display information formats, and its content can be confirmed on the screen of the user's personal page of the user who accessed the operator terminal 1 via the user terminal 50.

[0101] In addition, the various display information formats mentioned here are not particularly limited in content as long as the usage status of the storage space of the target user can be grasped. For example, percentage values (%) with the total amount of the lent storage space set as 100%, bar graphs, pie charts, schematic diagrams representing the amounts of the storage space and the luggage in rectangles, etc., various modes can be adopted.

[0102] By calculating such user record information 9 and making it possible for the user to confirm in various display information formats, even when a plurality of storage spaces are set for one user or when the user's luggage is placed separately in each of the plurality of storage spaces, the ratio of the amount being used (the amount of luggage being stored) to the total amount of the lent storage space can be displayed and confirmed in a unified manner.

[0103] Also, from the user's perspective, without recognizing that their luggage is stored separately in a plurality of storage spaces, by checking the user record information 9, it becomes possible to use the service in a form as if their luggage is stored in one storage space.

[0104] Also, as will be described later, when the user withdraws luggage, the user can withdraw the luggage simply by requesting the operator to do so, without having to remember in which storage space their luggage is stored.

[0105] In addition, contract-related information 10 is recorded in the information recording unit 4. The contract-related information 10 includes information such as, for example, the contract start date, usage fee, size (quantity) of the leased storage space, name, address, and usage regulations of the contractor (user).

[0106] In addition, the contract-related information 10 includes not only information regarding the initial contract at the start of use, but also the contract information after the contract content is changed by adding or reducing the storage space.

[0107] In addition, storage unit information 11 is recorded in the information recording unit 4. The storage unit information 11 is information that includes information on all storage spaces regarding the storage spaces managed by the operator. Also, the storage unit information 11 includes information such as the location (address) of the storage space, size, type of storage space, company name of the corresponding delivery operator, vacancy status or utilization rate information, etc. for each individual storage space.

[0108] In addition, regarding the storage spaces managed by the operator, when there are additions or changes to the storage unit information 11, the information after the change is to be reflected.

[0109] In addition, delivery operator information 12 is recorded in the information recording unit 4. The delivery operator information 12 includes information such as the company information of the delivery operator, information on the applicable regional area, information on the corresponding storage space, and information on the quantity and type of luggage that can be delivered. Also, the delivery operator information 12 includes information on a plurality of delivery operators.

[0110] In addition, various types of information recorded in the information recording unit 4 can be input using the operator terminal 1. Also, input and modification of information are possible via the input unit 3a, the information transmission / reception unit 3c, and the information input means 24 (not shown) of the operator terminal 1.

[0111] Furthermore, the information recorded in the information recording unit 4 can be input and modified from the user terminal 50 and the delivery carrier terminal 51 as necessary.

[0112] Subsequently, the operation content performed by the management software A causing the arithmetic unit 2 to function as various information processing means will be described.

[0113] [Generation of user usage performance information] First, the information generation means 23 generates the above-described user usage performance information 9. The information generation means 23 calculates, based on the rental storage space information 7 and the stored luggage information 8 recorded in the information recording unit 4, the ratio that the total amount of luggage stored in the storage space (user luggage amount information) occupies with respect to the total amount of the rented storage space (storage space amount information) for each user. The user usage performance information 9 is calculated for each user.

[0114] Note that the information generation means 23 mentioned here corresponds to the information generation means in the claims of the present application. Also, the storage space amount information mentioned here corresponds to the storage space amount information in the claims of the present application. Also, the user luggage amount information mentioned here corresponds to the user luggage amount information in the claims of the present application.

[0115] In addition, the user usage performance information 9 is calculated based on, for example, the information on the total area of the rented storage space and the information on the total area of the stored luggage. Also, the calculated user usage performance information 9 is converted into various display information formats as described above, enabling the user to confirm the content.

[0116] In addition, in the screen display of the my page where personal unit information 6 related to the user's own information, rental storage space information 7, stored luggage information 8, user performance information 9, contract-related information 10, etc. are summarized, the user can access the operator terminal 1 via the user terminal 50 to check various contents. The my page can be viewed on the service website.

[0117] [Calculation of the required storage space amount] In addition, when the user requests the operator to store luggage, the information generation means 23 calculates the required space area information as the amount (area) of the storage space required according to the amount of the luggage.

[0118] Note that the information generation means 23 mentioned here corresponds to the required space amount calculation means in the claims of the present application. Also, the required space area information mentioned here corresponds to the required space amount information in the claims of the present application.

[0119] In addition, when the user is first lent a storage space, when additionally requesting the storage of luggage, when the available area in the contracted storage space is insufficient, or when an additional storage space is lent, the required space area information is calculated. Note that the calculation of the amount of the storage space required when the available area is insufficient will be described later.

[0120] In addition, for the calculation of the required space area information, the volume information (including area information) of the luggage calculated from the image obtained by imaging the user's luggage is used.

[0121] Here, the volume information of the luggage is obtained, for example, by the information generation means 23 performing image recognition processing on the target luggage from the captured image of the luggage, extracting the information on the length, width, and height of the luggage, and calculating the volume of the luggage. Also, for the image recognition processing used to obtain the volume information, known image recognition techniques can be used, and the details are omitted.

[0122] In the above method, the user captures an image of the luggage so that the entire luggage to be stored is shown, and transmits the captured image of the luggage to the operator terminal 1. Then, the information generation means 23 can calculate the volume information of the luggage.

[0123] Also, in calculating the required space area information, the user outputs the volume information (including area information) of each piece of luggage to be stored, and based on the volume information of each piece of luggage, calculates the total amount of area (total flat placement area) when all the luggage is placed flat on the floor of the storage space.

[0124] Also, the information generation means 23 calculates the number of tatami mats with an area larger than the total flat placement area, with 0.5 tatami mats (0.81 m 2 ) as the minimum unit. For example, if the total flat placement area is 1 m 2 , the value of "1 tatami mat (1.62 m 2 )" is calculated. If the total flat placement area is 4 m 2 , the value of "2.5 tatami mats (4.05 m 2 )" is calculated. Then, the calculated number of tatami mats becomes the required space area information.

[0125] Note that the process of calculating the required space area information here corresponds to the first required space calculation process in the claims of this application. Also, the calculated required space area information (number of tatami mats) here corresponds to the part of the required space amount information in the claims of this application.

[0126] Here, it is not always necessary to adopt 0.5 tatami mats (0.81 m 2 ) as the minimum unit when calculating the required space area information, and the minimum unit can be set as appropriate. However, as will be described later, for example, when setting the usage fee of the service in units of the number of tatami mats (X yen per 0.5 tatami mats), it becomes easier to calculate the fee, and it is also easier to flexibly respond to cases where the area arranged in the storage space becomes finer. Therefore, when calculating the required space area information, it is preferable to adopt 0.5 tatami mats (0.81 m 2 ) as the minimum unit.

[0127] Also, when calculating the required space area information, it is not necessarily required to calculate an area larger than the total flat-laying area, and it is also possible to use the same numerical value as the total flat-laying area as the required space area information. However, by calculating an area larger than the luggage to be placed, when there is additional luggage to be stored, there may be a case where it is possible to store the luggage within the range of the empty area of the existing contracted storage space without adding a storage space, which improves the usability for the user. Therefore, when calculating the required space area information, it is preferable to calculate an area larger than the total flat-laying area.

[0128] Also, the volume information of the luggage that the user wants to store, which is used when calculating the required space area information, does not necessarily have to be calculated by the information generation means 23 of the operator terminal 1. For example, a mode may be adopted in which the function of the image recognition process used by the above information generation means 23 is provided in the user terminal 50, and the user terminal 50 calculates the volume information of the luggage from the captured image and transmits the volume information to the operator terminal 1. At this time, the information generation means 23 can calculate the total flat-laying area from the volume information (including area information) of the luggage transmitted from the user side. Alternatively, the information generation means 23 may adopt a mode of receiving the information of the total flat-laying area calculated on the user side and calculating the required space area information.

[0129] Note that the process of calculating the required space area information here corresponds to the second required space calculation process in the claims of the present application. Also, the required space area information here is the part corresponding to the required space amount information in the claims of the present application.

[0130] [Calculation of quotation information] Also, the information generation means 23 calculates quotation information according to the content of the calculated required space area information. This quotation information is information on the amount of money specifically calculated based on the value of the required space area information and the preset service usage fee (X yen per 0.5 tatami mat).

[0131] The calculated estimate information becomes the information presented by the operating operator to the user in the contract for lending the storage space. Also, the service usage fee here can be set as appropriate.

[0132] [Determination of additional storage space] Also, through the condition setting means 22, the information generation means 23, and the determination processing means 24, it is possible to determine the presence or absence of additional storage space for the user and propose additional storage space.

[0133] Here, first, the condition setting means 22 sets a threshold value that serves as a criterion for determining whether additional storage space is required. As the threshold value, for example, the value of the remaining area of the storage space available to the user or the usage rate can be adopted.

[0134] Also, the value of the remaining area of the storage space available to the user is obtained by subtracting the area of the total amount of goods stored in the storage space (user goods quantity information) from the area of the total amount of the storage space lent to the user (storage space quantity information). Also, the value calculated here is set as the total amount of free space. Note that the total amount of free space here corresponds to the part of the free space quantity information in the claims of the present application.

[0135] Also, the usage rate is obtained as a numerical value expressed as a percentage (%) of the ratio of the area of the total amount of goods stored in the storage space (user goods quantity information) to the area of the total amount of the storage space lent to the user (storage space quantity information).

[0136] Then, according to the amount of goods stored in the storage space lent to the user, the information generation means 23 calculates the total amount of free space or the usage rate, and the determination processing means 24 makes a determination based on the threshold value.

[0137] For example, when the threshold value is set to 0.1 m 2 and the total amount of free space of the target user is 0.1 m 2When it becomes less than a certain value, it can be configured to determine that additional storage space is required. Similarly, when setting by the usage rate, it can be determined that additional storage space is required when it becomes less than the threshold value.

[0138] Also, when it is determined that additional storage space is required, it can be notified to the user by displaying on the user's my page that additional storage space is required or by sending a notification email. This makes it possible to let the user consider whether to increase the additional storage space.

[0139] [Calculation of the amount of additional storage space] In addition, the proposal of additional storage space is not only based on the determination result by the above threshold value, but also when the user tries to add luggage to be stored and the amount of the lent storage space is insufficient. Also, at that time, the amount of additional storage space to be added can be calculated and proposed.

[0140] Here, when the user to whom the storage space is lent already has luggage stored and tries to store new luggage, the information generation means 23 calculates additional required space area information as the amount (area) of additional storage space required according to the amount of the new luggage according to the user's usage status.

[0141] Note that the additional required space area information here corresponds to the portion of the required additional space amount information in the claims of the present application.

[0142] Also, for calculating the additional required space area information, similar to the calculation of the required space area information described above, for the luggage to be newly stored, the volume information (including area information) of the luggage calculated from the image of the luggage is used. Also, the method of calculating the volume information of the luggage is the same.

[0143] Also, to calculate the additional required space area information, the volume information of the new luggage is added to the volume information of the luggage already stored by the user to calculate the total flat area for all the luggage.

[0144] Also, in the same manner as above, the information generation means 23 calculates the number of tatami mats that is larger than the total flat area with 0.5 tatami mats as the minimum unit, and that number of tatami mats becomes the additional required space area information.

[0145] Here, it is not always necessary to adopt 0.5 tatami mats as the minimum unit when calculating the additional required space area information, and it is not necessary to calculate an area larger than the total flat area. This is the same as the required space area information. Also, the volume information of the luggage that the user wants to store, which is used when calculating the additional required space area information, does not necessarily have to be calculated by the information generation means 23 of the operator terminal 1. This is the same as the required space area information.

[0146] [Creation of Display Information on the Total Amount of Free Space] Also, the information generation means 23 can create free space display information that makes it easy to grasp how much free space there is in relation to the total amount of free space for each user.

[0147] The creation of this free space display information is performed in the following process.

[0148] First, for each storage space, color the floor surface where the luggage is placed, and install a surveillance camera that images the floor surface. If the storage space is indoors, the surveillance camera is installed on the ceiling so that the entire floor surface can be imaged. Also, if the storage space is outdoors, install the surveillance camera at a height position where the floor surface (the area where the luggage is placed) of the storage space can be imaged. The number of surveillance cameras is not limited to one, and multiple surveillance cameras may be used.

[0149] Also, on the floor surface of the storage space, since the area lent to each user is set, for example, it is assumed that in the same storage space, within the same floor surface, storage spaces for multiple users are set. Therefore, a frame for each user is provided on the floor surface to clarify the area lent to each user. Here, the frame only needs to be distinguishable by the user, so not only the mode of actually providing a frame with a frame body, tape, etc., but also the mode of using a virtual line without a physical entity that is only displayed in the captured image to identify the range for each user is possible.

[0150] And in the storage space, when a user's luggage is placed on the floor surface, in the captured image of the surveillance camera, the color of the floor surface cannot be seen due to the luggage. That is, in the image captured by the surveillance camera, the presence or absence of the color of the floor surface is recognized. Although the color of the floor surface is not particularly limited, it is preferable to adopt a distinct color so that the presence or absence of the color can be easily recognized.

[0151] Utilizing this, the information generation means 23 captures the captured image before the user's luggage is placed and the captured image after the luggage is placed for the floor surface of the storage space, performs image recognition processing on the captured images before and after, and extracts the empty space where no luggage is placed from the color of the floor surface.

[0152] Then, in each storage space, the empty space is extracted, and the empty space display information is created from the total amount of the empty space in all the storage spaces set for the same user.

[0153] Here, an example of the empty space display information is shown in FIG. 5. In FIG. 5, three rectangles 101, 102, and 103 are displayed within the rectangle indicated by reference numeral 100. In this example of FIG. 5, the rectangle 100 indicates the range corresponding to the total area of the multiple storage spaces lent to the target user.

[0154] In addition, the three rectangles 101, 102, and 103 indicate ranges corresponding to the sizes of the items stored in different storage spaces. In this way, as the free space display information, by displaying multiple storage spaces as if they were a single storage space, the user can easily grasp the amount of items stored and the remaining available amount in the lent storage space.

[0155] Here, the free space display information shown in FIG. 5 is merely an example, and the content of the display information can be changed as appropriate. For example, instead of being displayed separately like the three rectangles 101, 102, and 103 described above, it is also possible to display it as a single rectangle indicating the total amount of items stored.

[0156] Furthermore, as a further aspect, by making the surveillance camera installed in the storage space a camera capable of imaging a 360-degree range and combining it with VR (Virtual Reality) goggles, the captured image is transferred to the operation business operator terminal 1 or the user terminal 50, and with the VR goggles, it becomes possible to check the management status of the items in the storage space through the captured image of the surveillance camera. According to this aspect, the user can easily check the current status of the items and the storage situation without going to the location of the storage space.

[0157] Also, it is not necessarily required to use a surveillance camera when creating the free space display information. For example, it is also possible to provide a sensor for detecting load on the floor surface of the storage space, detect items with the sensor, and use it for creating the free space display information.

[0158] [Creation of User Catalog Information] In addition, the information creation unit 23 creates user catalog information 80 based on the captured image of the item captured by the user. As described above, the user catalog information 80 is composed of individual item image information 81 for each item. Also, the user catalog information 80 is created, recorded, and displayed for each user.

[0159] In addition, the individual luggage image information 81 is created by the information creation unit 23 performing image processing and the like on the captured images of the luggage captured by the user.

[0160] In addition, the image processing is specifically performed as follows, for example. First, the user is asked to capture each piece of luggage to be stored one by one and send the captured images. For the captured images received by the operator terminal 1, the information creation unit 23 performs processing on the background area through image recognition processing.

[0161] As the processing, for example, the outer edge part of the luggage in the captured image and the outer range are distinguished, and masking processing is performed on the outer range. As a result, in the captured image, only the target luggage is clearly displayed. In addition, the captured image with the processed background area is associated with the user's identification information, and a plurality of processed captured images are aggregated to generate one user catalog information 80.

[0162] In addition to the user's identification information, the processed captured image can be further associated with information such as the location information of the storage space where the item is to be stored, the information indicating the position within the storage space, and the information of the storage date and time.

[0163] The user catalog information 80 created in this way is recorded in the information recording unit 4, and the user can access the operator terminal 1 from the user terminal 50 and view it on the my page. By checking this user catalog information 80, the user can easily grasp the contents of the stored luggage.

[0164] In addition, when the user wants to take out the luggage stored in the storage space, the user can select the luggage to be taken out from his own user catalog information 80 and apply for the withdrawal.

[0165] Next, with reference to FIGS. 5, 6, and 7, the flow of the luggage storage management method using the management software A is shown. The method described below is an example of the luggage storage management method to which the present invention is applied. Also, the luggage storage management method to which the present invention is applied is not limited to the following content, and the settings can be changed as appropriate.

[0166] [Flow until storing luggage] First, as shown in FIG. 6, the user accesses the website for the service provided by the operating operator via the Internet from the user terminal 50 and performs membership registration (step S1).

[0167] This service website is managed by the operating operator terminal 1 and is configured such that various information input from the user is transmitted to the operating operator terminal 1 when accessing the website.

[0168] Also, when performing membership registration, the user presents the name, address, phone number, email address, and the collection and delivery destination of the luggage to be stored as registration information. Also, the user sets the ID and password information used for using the service.

[0169] Also, the collection and delivery destination of the luggage to be stored can be set to the address registered by the user or any address desired by the user.

[0170] Here, on the operating operator side, a comparison is made between the address of the collection and delivery destination of the luggage presented by the user as registration information and the address areas recorded in the storage unit information 11 and the delivery operator information 12 to confirm whether the service can be provided at the address. That is, it is confirmed whether the location applied for by the user corresponds to the address of the storage space or the address that the delivery operator can handle.

[0171] Note that the operation of comparing and confirming the address here can adopt either a method performed by an operator at the operating operator or a method determined by the arithmetic unit 2 of the operating operator terminal 1.

[0172] If the address of the collection and delivery destination of the luggage registered by the user is an address where the service can be provided, the user's membership registration will be formally completed. Also, the registered address will be recorded in the information recording unit 4 as personal unit information 6.

[0173] On the other hand, if the address of the luggage to be stored registered by the user is not an address where the service can be provided, membership registration cannot be completed, and the user will be notified of this fact by the operating operator.

[0174] Next, as shown in FIG. 6, the user who has completed membership registration proceeds to the task of checking the luggage to be stored (step S2). The user takes an image of each piece of luggage to be stored in the storage space and transmits the captured image from the user terminal 50 to the operator terminal 1 via the website.

[0175] Also, the user attaches information such as the name, size, and weight of the luggage to the captured image to be transmitted, if necessary, and transmits the information to the operator terminal 1.

[0176] Also, the operating operator calculates the necessary storage space based on the above-described content upon receiving the information of the captured image of the luggage to be stored. That is, for the luggage that the user wants to store, the total flat area is calculated by the information generation means 23.

[0177] Also, the operating operator compares the total flat area with the amount of the storage space that the operator can newly lend to the user included in the storage unit information 11 to confirm whether the luggage can be accepted.

[0178] Also, when the user's luggage can be accepted and stored in the storage space, the estimated information is calculated from the number of folds of the storage space, which is the necessary storage space, and the set usage fee via the information generation means 23.

[0179] Then, as shown in FIG. 6, the operating operator guides the user that the luggage can be stored, and the number of folds of the storage space required for storing the luggage and the estimated information calculated (step S3).

[0180] Next, as shown in FIG. 6, the user who has been presented with the estimate information and the like by the operator confirms the content and proceeds to the process of applying for use and determining the payment method (step S4).

[0181] The user applies to the operator for the rental of the storage space in terms of the number of tatami mats and the amount of the presented storage space. Also, as a means of paying the usage fee, the user transmits the credit card information. The transmitted credit card information is recorded linked to the user's identification information as individual unit information 6.

[0182] The operator who has received the application for rental from the user accepts the application, creates a contract document regarding the rental of the storage space between the operator and the user, and concludes the contract.

[0183] Also, after concluding the contract with the user, the information generation means 23 creates the user catalog information 80 with the above-described content. The created user catalog information 80 can be accessed via the user's my page on the website for the service and confirmed.

[0184] As shown in FIG. 6, the user makes a reservation for the date of collecting the luggage to be stored with the operator (step S5). The information on the date reserved by the user and the information on the luggage to be stored are transmitted from the operator terminal 1 to the delivery company terminal 51 and confirmed by the delivery company.

[0185] As shown in FIG. 6, the delivery company goes to the user to pick up the luggage on the date of collection applied for by the user, and the user hands over the luggage to be stored with the delivery company (step S6).

[0186] Also, as shown in FIG. 7, the delivery company transports the user's luggage to the storage space where the luggage is to be stored and arranges the luggage in the storage space (step S7). Also, the delivery company notifies the operator of the luggage's arrival (step S8). In the arrival notification, information such as the stored luggage, the user's name, and the storage location is reported.

[0187] In addition, the operating operator who has received the warehousing notice from the delivery operator inputs the reported various types of information, records it in the information recording unit 4 as the stored luggage information 8, and performs location management.

[0188] Also, as shown in FIG. 7, the operating operator reflects the stored luggage information 8 on the user's page on the service website, and the user can check the status of the stored luggage through the user's page (step S9).

[0189] At this time, on the user's page, the user catalog information 80 is displayed, and the user can easily grasp the whole of the luggage stored by himself / herself.

[0190] In the above flow, the user can use the service to store luggage.

[0191] Also, the information generation means 23 creates the user usage record information 9 based on the above-described content. The user usage record information 9 is converted into display information that can grasp the usage status of the user's storage space, and its content can be confirmed on the screen of the user's page or the like.

[0192] For example, as shown in FIG. 5, the user usage record information 9 is displayed on the user's page in the form of free space display information, and the user can check its content.

[0193] In addition, the operating operator can propose to lend an additional storage space according to the usage status of the user's storage space. Here, based on the above-described content, the determination of the additional storage space and the calculation of the amount of the additional storage space are performed.

[0194] Also, in the present invention, when there is no vacancy in the storage space used by the operating operator, the operating operator can switch the reception on the website to the reservation mode for the user. The user makes a reservation for the application and waits for the securing of the storage space.

[0195] And when the operator secures a new storage space, the users who have made reservations are notified accordingly, and the operator can confirm whether to lend the storage space. In this way, by using multiple storage spaces, it becomes possible to accept reservations and respond flexibly.

[0196] In addition, users can apply to retrieve the luggage stored in the storage space from their my page on the service website. They can specify the target luggage and make an application together with the desired delivery date.

[0197] Also, when there is an application from a user to retrieve luggage, the delivery service provider terminal 51 is notified, and the delivery service provider retrieves the luggage from the storage space and delivers the luggage to the user on the desired delivery date.

[0198] Also, the retrieval of the user's luggage is reflected in the stored luggage information 8 in the information recording unit 4. Also, among the luggage catalog information 80 of the target user, the record is reflected as the retrieved luggage.

[0199] Also, when the user retrieves the luggage, the information generation means 23 updates and records the content of the user usage record information 9 based on the amount of the changed storage space and the amount of the luggage stored in the storage space associated with the retrieval of the luggage. As a result, the user can accurately grasp the usage status after retrieving the luggage on the my page.

[0200] In this way, in the luggage storage management method using management software A, which is an example of luggage storage management software to which the present invention is applied, multiple storage spaces can be used to store or manage luggage at various locations, and the operator can provide a luggage storage management service without securing a large warehouse.

[0201] In addition, the user can comprehensively grasp the quantity of the luggage stored in the storage space and the usage status of the lent storage space. Also, the user can easily confirm the amount of storage space required according to the quantity of the luggage and the cost of using the service.

[0202] As described above, the luggage storage management software of the present invention can efficiently utilize a plurality of storage spaces for storing luggage and contribute to providing a highly convenient luggage storage management service to users. Also, the luggage storage management method of the present invention can efficiently utilize a plurality of storage spaces for storing luggage and contribute to providing a highly convenient luggage storage management service to users.

Explanation of Signs

[0203] A Management Software 1 Operator Terminal 2 Calculation Unit 20 Information Input Means 21 Information Recording Means 22 Condition Setting Means 23 Information Generation Means 24 Judgment Processing Means 3a Input Unit 3b Display Screen 3c Information Transmission / Reception Unit 30 Internet 4 Information Recording Unit 50 User Terminal 51 Delivery Company Terminal 6 Individual Unit Information 7 Lent Storage Space Information 8 Stored Luggage Information 80 User Catalog Information 81 Individual Luggage Image Information 9 User Usage Record Information 10 Contract-Related Information 11 Storage Unit Information 12 Delivery Company Information 100 Rectangle 101 Rectangle 102 Rectangle 103 Rectangle 1a Information Management Server 50a Operator Terminal 50b User Terminal 30a Internet 4a Information Recording Unit 2a Arithmetic Unit 21a Information Recording Means 22a Condition Setting Means 23a Information Generation Means 24a Judgment Processing Means 1b Software 1c Software 1d Software 70b Management Terminal B Module

Claims

1. A luggage storage management software that sets a storage unit having a plurality of storage spaces and stores and manages the user's luggage in the storage unit, in an information processing device, information recording means for recording, in association with identification information capable of identifying the predetermined user, storage space amount information which is information on the available amount of the storage space assigned to the predetermined user and user luggage amount information which is information on the amount occupied by the luggage in the storage space assigned to the predetermined user; information generating means for generating user usage record information which is information representing the ratio of the user luggage amount information to the storage space amount information based on the information recorded by the information recording means, and when a plurality of the storage spaces are assigned to the predetermined user, the ratio of the user luggage total amount information which is information on the total amount occupied by the luggage in all the storage spaces assigned to the predetermined user to the storage space total amount information which is information on the total available amount of all the storage spaces assigned to the predetermined user; functioning as means including, the user usage record information includes free space amount information which is the remaining information obtained by subtracting the user luggage amount information from the storage space amount information for the predetermined user, and when a plurality of the storage spaces are assigned to the predetermined user, is the remaining information obtained by subtracting the user luggage total amount information from the storage space total amount information; the information generating means calculates the free space amount information from the difference between imaging images before and after placing the luggage by imaging the storage space colored on the floor surface from above; Luggage storage management software.

2. in the information processing device, functioning as means including necessary space amount calculating means for calculating necessary space amount information which is information on the amount of storage space required for placing the luggage based on the volume information of the luggage measured from the imaging image of the luggage to be stored by the user and is information based on the minimum unit that the user can contract; The luggage storage management software according to Claim 1.

3. in the information processing device, comparing the free space amount information which is the remaining amount information obtained by subtracting the user luggage total amount information from the storage space total amount information for the predetermined user with the necessary space amount information, and when the value of the comparison result satisfies a predetermined condition, or, When the usage rate calculated from the total storage space amount information and the total amount information of the user's luggage satisfies a predetermined condition, Means for functioning as means including determination processing means for determining that additional storage space is required The luggage storage management software according to claim 2.

4. The required space amount calculation means When the determination processing means determines that additional storage space is required, based on the free space amount information and the required space amount information, or the usage rate and the same required space amount information, for the predetermined user, It is information on the amount of storage space to be proposed to newly conclude a contract, and is information based on the minimum unit that the user can contract, and calculates additional grant space amount information The luggage storage management software according to claim 3.

5. The information generation means When at least one of the storage space amount information and the user luggage amount information recorded in the information recording means is changed, based on the changed information, generate the user usage record information The luggage storage management software according to claim 1 or claim 2.

6. The information processing device For an imaging image of luggage that a user plans to store, process the background area and generate individual luggage image information with luggage identification information that can identify the luggage, and create luggage image catalog information for the same user from the individual luggage image information Means for functioning as means including catalog generation processing means The luggage storage management software according to claim 1 or claim 2.

7. The storage space amount information, the user luggage amount information, the total storage space amount information, and the total user luggage amount information are information represented by area The luggage storage management software according to claim 1 or claim 2.

8. A luggage storage management method for setting a storage unit having a plurality of storage spaces and storing and managing the user's luggage in the storage unit, An information recording step of associating and recording storage space amount information, which is information on the usable amount of the storage space assigned to a predetermined user, and user luggage amount information, which is information on the amount occupied by the luggage in the storage space assigned to the predetermined user, with identification information capable of identifying the predetermined user User usage record information, which is information representing the ratio of the user luggage amount information to the storage space amount information based on the information recorded in the information recording step. When a plurality of the storage spaces are provided to the predetermined user, it is the ratio of the user luggage total amount information, which is the information on the total amount of the luggage occupying all the storage spaces provided to the predetermined user, to the storage space total amount information, which is the information on the total usable amount of all the storage spaces provided to the predetermined user. An information generation step of generating the user usage record information; An information presentation step of presenting the user usage record information to the predetermined user; The user usage record information is the remaining information obtained by subtracting the user luggage amount information from the storage space amount information for the predetermined user. When a plurality of the storage spaces are provided to the predetermined user, it is the remaining information obtained by subtracting the user luggage total amount information from the storage space total amount information, and includes free space amount information. In the information generation step, the storage space with the colored floor surface is imaged from above, and the free space amount information is calculated from the difference between the captured images before and after placing the luggage. Luggage storage management method.

9. A first required space amount calculation step of receiving a captured image of the luggage captured by the user, calculating the volume information of the luggage from the captured image, and calculating required space amount information, which is information on the amount of storage space required to arrange all the luggage and is based on the minimum unit that the user can contract. The luggage storage management method according to Claim 8.

10. A second required space amount calculation step of receiving a captured image of the luggage captured by the user and the volume information of the luggage calculated on the user's terminal side from the captured image, and calculating required space amount information, which is information on the amount of storage space required to arrange all the luggage and is based on the minimum unit that the user can contract. The luggage storage management method according to Claim 8.

11. An estimate presentation step of calculating the amount of money required for the user to borrow the amount of the required space amount information and presenting it to the user; After the estimate presentation step, a contract step of receiving a usage application from the user and contracting between the user and the operating operator. The luggage storage management method according to Claim 9 or Claim 10.

12. For the luggage from the user, the delivery company performs the delivery of the luggage to the storage unit and the delivery of the luggage from the storage unit to the user in response to the request for withdrawal of the luggage from the user. The luggage storage management method according to claim 8, claim 9 or claim 10.

Images