Hotel Linen Ordering and Delivery Methods and Systems

Abstract

To provide efficient order reception and delivery technique of hotel linen, a method of efficiently supplying linen required for each floor of each hotel in accordance with a delivery time, and a system therefor.SOLUTION: Order acceptance information is created by receiving orders of kinds and quantity of linen required in guest rooms of each floor of each hotel, and then delivery information for each hotel is created including the kinds and quantity and loading order of the linen required for each floor of objective hotels based on the order acceptance information. Then, based on the delivery information, the linen is taken out from a storage cabinet in accordance with the delivery time to each hotel and is put in an assortment zone, and further, the linen put in the assortment zone is assorted in according to the loading order in the kinds and quantity required for each floor of the objective hotel based on the delivery information to load on a carriage, and the carriage loaded with the linen is delivered to the objective hotel by predetermined transportation means to deliver.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an order receiving and delivery method and system for hotel linen, and particularly to a method capable of efficiently sorting linen ordered from a plurality of hotels and delivering it to each hotel, and a system therefor.

Background Art

[0002] Conventionally, in the hotel linen rental business, various linen products such as sheets, towels, and yukatas are lent to a plurality of target hotels (including other accommodation facilities such as inns), while the linen used in the guest rooms of these plurality of hotels is recovered and its cleaning is carried out as shown in Japanese Patent Laid-Open No. 2020-54587, and each hotel needs to be newly replenished with the types and quantities of linen used there so that room making in the guest rooms can be carried out quickly.

[0003] And new linen for replenishing the used linen in such hotels needs to be delivered according to the types (including those of different sizes) and quantities required in the guest rooms on each floor of each hotel. For this reason, after receiving the contact of the types and quantities of linen required according to the guest rooms on each floor from each hotel, at a predetermined time determined for each hotel, the contacted types and quantities of linen are delivered to each hotel.

[0004] By the way, in order to deliver the necessary types and quantities of linen ordered based on the contact from each hotel, it is necessary to sort the required number (quantity) of each linen product such as sheets, towels, and yukatas by the determined delivery time according to the request from each hotel, considering the order of delivery to each floor with guest rooms. However, there are many problems inherent in this work, such as the need for a large number of workers and a large space. For example, it takes time to sort the linen on each floor of each hotel, and of course, a large number of workers and space are required for the sorting work. In addition, due to the different delivery times for each hotel, there are problems such as confusion and stagnation in the sorting and delivery work.

Prior Art Documents

Patent Documents

[0005]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0006] Here, the present invention has been made against this background. The problem to be solved is to provide an efficient order-receiving and delivery technology for hotel linen. Another problem is to provide a method and a system for efficiently supplying the necessary linen to each floor of each hotel in accordance with the delivery time.

Means for Solving the Problems

[0007] And the present invention can be preferably implemented in various aspects listed below in order to solve the above-mentioned problems. Also, each aspect described below can be adopted in any combination. It should be understood that the aspects or technical features of the present invention are not limited to those described below and can be recognized based on the inventive concept disclosed in the entire description of the specification and the drawings.

[0008] Therefore, in order to solve the above-mentioned problems, the present invention first provides a hotel linen rental service that collects used linen from multiple hotels respectively while delivering the required linen to these multiple hotels respectively. In this service, (a) receiving, as an order for each floor, the type and quantity of linen required in the guest rooms on each floor of each of the multiple hotels from the multiple hotels, and creating order receiving information for each hotel from such orders for each floor; (b) creating, based on the order receiving information for each hotel, delivery information for each hotel, including the type and quantity of linen required on each floor of the target hotel and the loading order thereof; (c) creating linen extraction information for extracting the linen to be delivered to each hotel in the type and quantity required on each floor of the target hotel according to the loading order based on the created delivery information for each hotel; (d) sequentially extracting the linen to be delivered to each hotel from the storage where the linen of each hotel is stored according to the delivery time to each hotel and putting it into the sorting zone; (e) sequentially sorting the linen to be delivered to each hotel put into the sorting zone in the type and quantity required on each floor of the target hotel according to the loading order based on the linen extraction information and loading it onto the trolley for each floor; (f) delivering the trolley for each floor of the target hotel loaded with such linen to the target hotel by a predetermined means of transportation and delivering it for each floor. The gist of the present invention is a method for receiving orders and delivering hotel linen, which includes the above steps.

[0009] According to one of the preferred embodiments of the method for receiving orders and delivering hotel linen according to the present invention, the loading order of the linen is determined based on the weight of the linen, and among the linen ordered for the guest rooms on each floor of the target hotel, the heavier linen is sequentially loaded onto the trolleys for each floor.

[0010] According to another preferred embodiment of the order receiving and delivery method of hotel linen according to the present invention, the order of taking out the linen to be delivered to each hotel from the storage is determined based on the delivery time to each hotel, the sorting time of the linen, and the time required for delivery to the target hotel by the transportation means.

[0011] Furthermore, according to another desirable embodiment of the order receiving and delivery method of hotel linen according to the present invention, the delivery information for each hotel is created based on the order receiving information at each hotel and the loading rules of the linen stored in the database.

[0012] In addition, in the present invention, preferably, the linen collected from each of the plurality of hotels is supplied to the storage and stored after being subjected to predetermined washing and finishing processes.

[0013] And, in order to advantageously implement an order and delivery method for hotel linens as such, in the present invention, in a rental service for hotel linens that collects used linens from a plurality of hotels respectively and delivers the required linens to those plurality of hotels respectively, an order and delivery system, (a) receiving, from the plurality of hotels, the types and quantities of linens required in the guest rooms on each floor of each hotel as orders for each floor, creating and outputting order information for each hotel from such orders for each floor; an order management means; (b) creating and outputting delivery management means that creates, based on the order information for each hotel input from the order management means, delivery information for each hotel, including the types and quantities of linens required on each floor of the target hotel and the loading order thereof; (c) creating and outputting sorting management means that creates, based on the delivery information for each hotel input from the delivery management means, linen retrieval information for retrieving the linens to be delivered to each hotel in the types and quantities required on each floor of the target hotel in accordance with the loading order thereof; (d) a linen storage that stores and preserves the required quantities of various linens used in the plurality of hotels for each hotel; (e) a delivery management means that outputs a delivery order for sequentially discharging from the linen storage the linens to be delivered to each hotel in accordance with the delivery time to each hotel; (f) a linen sorting means that, while the linens to be delivered to each hotel discharged from the linen storage by such a delivery order are sequentially loaded, retrieves them in the types and quantities required on each floor of the target hotel in accordance with the loading order based on the linen retrieval information input from the sorting management means, so that they can be loaded onto a delivery trolley for each floor; and (g) a transport means for each hotel delivery that accommodates the delivery trolleys for each floor of each hotel loaded with the linens retrieved by the linen sorting means and transports them to the target hotel, and the delivery trolleys for each floor of each hotel transported by such a transport means deliver and supply the ordered linens to each floor of the target hotel. The gist of the invention is also an order and delivery system for hotel linens characterized by the above.

[0014] According to one preferred embodiment of the hotel linen order-taking and delivery system of the present invention, the various types of linen used in the multiple hotels are each bundled together in an appropriate number of pieces and stored in a storage cart at each hotel, and the storage cart is then released from the linen storage cart in accordance with the delivery time to each hotel in response to an output command from the delivery management means, and the linen bundles stored in the storage cart are fed into the linen sorting means.

[0015] In addition, according to another preferred embodiment of the hotel linen order and delivery system of the present invention, the system has a database that stores linen loading rules, and the delivery information is created from the order information of each hotel in accordance with the linen loading rules output from the database.

[0016] Furthermore, according to another desirable aspect of the hotel linen order-taking and delivery system of the present invention, delivery information output from the delivery management means and / or linen removal information output from the sorting management means are input to the delivery management means, and the type and quantity of linen for the target hotel to be removed from the linen storage room are controlled based on the delivery information and / or linen removal information.

[0017] In addition, another desirable aspect of the above-mentioned hotel linen order and delivery system is characterized in that it further comprises a washing and finishing line that washes and finishes the linen collected from each of the multiple hotels, and the cleaned linen removed from the washing and finishing line is stored in the linen storage room for each hotel. [Effects of the Invention]

[0018] According to the order-taking and delivery method of hotel linen and the system therefor according to the present invention, based on the delivery information created according to the order-taking information from a plurality of hotels, in accordance with the delivery time to each hotel, the linen to be delivered to each hotel is sorted sequentially according to the loading order in the types and quantities required for each floor of the target hotel, loaded onto trolleys for each floor, and then delivered to the target hotel by a predetermined means of transportation for delivery, so that the delivery of the target linen to each hotel can be efficiently realized while reducing the number of workers and the working space. In addition, it can also contribute advantageously to the speeding up of the sorting work, and further to the simplification and improvement of the certainty thereof.

Brief Description of the Drawings

[0019]

Figure 1

Figure 2

Figure 3

Embodiments for Carrying Out the Invention

[0020] Hereinafter, in order to clarify the configuration of the present invention more specifically, representative embodiments of the present invention will be described in detail with reference to the drawings.

[0021] First, FIG. 1 shows an example of a flowchart indicating the outline of the order-taking and delivery method of hotel linen according to the present invention. In step S1, orders for the types (including those of different sizes) and quantities of linen required in the guest rooms on each floor (different accommodation zones) of each of a plurality of hotels such as A, B, C... (including other accommodation facilities such as inns) are received (ordered), order information for each hotel is created, and each is output. As is well known, linen includes products such as sheets, duvet covers, various towels, bath mats, pillowcases, tablecloths, nightwear (yukata), etc., and furthermore, those of different sizes are targeted according to the type of guest room, etc. In addition, orders from each hotel are directly received using a communication line such as the Internet, and based on the order content received via various known communication media such as telephone and facsimile, the linen order information for each floor in each hotel is created.

[0022] Next, based on the order information in each hotel thus obtained, in step S2, delivery information for each hotel is created, including the type and quantity of linen required for each floor of the target hotel and the loading order thereof. Specifically, the delivery information for linen on each floor in each hotel is created. Therefore, it is generally desirable that the loading order of linen be determined based on the weight of the linen. As a result, among the linen ordered for the guest rooms on each floor of the target hotel, the heavier linen, such as sheets and duvet covers, etc., for which the required quantity is larger, is first loaded, and then the required quantity of nightwear, pillowcases, various towels, etc. is sequentially loaded. By loading the linen sequentially from the heavier ones in this way, it is possible to advantageously avoid problems such as the collapse of the linen load during delivery to each hotel, the deformation of the shape, and the occurrence of wrinkles, which would lead to a deterioration in the quality of the delivered goods. Of course, in addition to or instead of such a loading order based on weight, it is also possible to determine the loading order of various linens by considering factors such as shape and bulkiness, and furthermore, it is also possible to determine the loading order of various linens in accordance with the requirements of each hotel.

[0023] Also, in step S3, the linen to be delivered to each hotel is sequentially taken out from the storage where the linen of each hotel is stored and put into the sorting zone. However, the taking out of the linen for each hotel is not in the order of receiving the orders from each hotel, but the linen to be delivered to each hotel is sequentially taken out from the storage in accordance with the preset delivery time to each hotel. Specifically, the order of taking out from such a storage is determined by considering the time required for sorting the linen and the time required for delivering the linen to the target hotel by a predetermined means of transportation so as to match the delivery time to each hotel. Also, the delivery time to each hotel is appropriately determined by considering the direct request (specification) from each hotel and the room making time of each hotel.

[0024] Then, in step S4, in the sorting zone, the linen to be delivered to each hotel input there is sorted sequentially according to the loading order in terms of the types and quantities required for each floor of the target hotel based on the delivery information for each hotel created in the above S2, and is loaded onto the carts for each floor of the target hotel.

[0025] Subsequently, in step S5, after the carts for each floor with such linen loaded are accommodated in a transport means such as a predetermined truck, they are delivered to the target hotel and received.

[0026] In the method for receiving and delivering hotel linen according to the present invention as described above, in the storage for storing the linen of each hotel, for the used linen collected from each of the plurality of hotels, after performing predetermined washing and finishing processes, the obtained cleaned linen is stored together with the new linen supplied as needed in consideration of the storage amount of the linen of each hotel in the storage, and is delivered to each hotel again, thereby enabling an effective linen collection and delivery cycle to be realized.

[0027] According to the method for receiving and delivering hotel linen according to the present invention as described above, even if the linen to be delivered to each hotel is sequentially taken out from the storage and randomly input into the sorting zone in accordance with the delivery time to each hotel, in the sorting zone, based on the delivery information for each hotel created based on the order information received from each hotel, the linen to be delivered to each hotel is sorted in terms of the types and quantities required for each floor of the target hotel according to the loading order and is loaded onto the carts for each floor. Therefore, it is possible to efficiently perform the sorting of the linen to be delivered to each hotel with a smaller number of workers and working space, and thereby it is possible to advantageously perform the delivery and receipt to the target hotel.

[0028] By the way, the method for receiving orders and delivering hotel linen according to the present invention as described above can be advantageously implemented by using a system as shown in FIG. 2.

[0029] First, in FIG. 2, orders for the types and quantities of linen required in the guest rooms on each floor of each of a plurality of hotels A, B, C,... are directly or indirectly input into the order management device (personal computer) 10 through various known communication lines or communication media, and order information for each hotel is created there. Then, such order information is input into the delivery management device (personal computer) 12, and delivery information for each hotel is created and output at the delivery management device 12 according to the loading order (rule) of the linen stored in the rule DB (database) 14, including the types and quantities of linen required for each floor of the target hotel and their loading order.

[0030] Furthermore, such delivery information for each hotel is input into the sorting control device (personal computer) 16, which creates linen removal information for each hotel based on the delivery information, which removes the linen to be delivered to each hotel in the type and quantity required for each floor of the hotel in accordance with the loading order, and this linen removal information is selected according to the input information which identifies the hotel for which the linen to be input into the linen sorting device 18 will be used, and is input into the linen sorting device 18. Furthermore, the sorting control device 16 is able to indicate the location (address) where the linen for each hotel should be stored in the linen sorting device 18 according to the delivery information, and is able to grasp the actual location (address) where the linen is placed, thereby enabling the linen sorting device 18 to effectively issue a command to remove the linen. The linen sorting device 18 is always ready to receive linen, and when linen for a selected hotel, for example Hotel A, is taken out and linen for Hotel A is put in, the sorting management device 16 selects the linen take-out information for Hotel A and inputs it into the linen sorting device 18, so that the linen to be delivered to Hotel A can be sorted.

[0031] On the other hand, the delivery management device (personal computer) 20 outputs a delivery command to sequentially deliver the linen to be delivered to each hotel from the linen storage 22, which stores and stores the required amount of various linens used in multiple hotels, in accordance with the linen delivery time to each hotel that has been preset.

[0032] In the linen storage 22, various linens used in each of a plurality of hotels are here stored in one or more storage carts 24 prepared for each hotel. Then, after such a cart 24 is automatically or manually taken out of the linen storage 22 based on a shipping instruction from the distribution management device 20, the various hotel linens stored in the cart 24 are randomly put into the linen sorting device 18 at one or more locations. Also, hotel information indicating the hotel where the linen to be put into such a linen sorting device 18 is used is input into the sorting management device 16 as input information via an appropriate input device such as a touch panel.

[0033] And in the linen sorting device 18, while the various linens to be delivered to the target hotel, which are stored in the cart 24 shipped from the linen storage 22, are randomly put in, the various linens thus put in are automatically taken out according to the loading order in the types and quantities required for each floor of the target hotel based on the linen retrieval information output from the sorting management device 16, and loaded onto the delivery cart 26 for each floor. Furthermore, after that, the delivery carts 26 for each floor are collectively stored in the truck 28, which is the transportation means for each hotel delivery, and delivered to the target hotel, so that they are delivered to the intended hotel.

[0034] Here, such a linen sorting device 18 specifically includes, as illustrated in FIG. 3, a plurality of rows (here, three rows) of stocks 30, 30, 30 for temporarily storing and holding the input linen, a loading conveyor 32 for guiding the input linen to those stocks 30, an unloading conveyor 34 for unloading the linen taken out from those stocks 30, and stock control personal computers 36, 36, 36 for controlling the extraction of the target linen from those stocks 30. Each stock 30 has a structure in which a large number of linen storage parts (addresses) that can move in the horizontal and vertical directions are provided in multiple stages. The linen taken out from the storage trolley 24 can be placed on the loading conveyor 32 at one or more locations, and by driving the loading conveyor 32, it can be put into a predetermined linen storage part of those stocks 30, 30, 30. On the other hand, under the control of the stock control personal computers 36, 36, 36 based on the linen extraction information output from the sorting management device 16, the target linen can be automatically taken out from the stocks 30, 30, 30 in the required types and quantities for each floor of the target hotel, in accordance with the loading order, and moved onto the unloading conveyor 34. Then, by driving the unloading conveyor 34, it is unloaded from the linen sorting device 18, loaded onto the delivery trolley 26 for each floor, and then those delivery trolleys 26 for each floor are accommodated in the transportation means for hotel delivery, such as a truck 28, and delivered to the target hotel, thereby being delivered for acceptance.

[0035] According to such a linen sorting device 18, based on the linen extraction information output from the sorting management device 16, the stock control personal computer 36 can extract the target linen from the stock 30. Therefore, while it is allowed to randomly place the target linen on the loading conveyor 32 from the storage trolley 24, according to the linen loading order, the required types and quantities of linen for each floor of the target hotel can be easily and automatically extracted, carried out by the unloading conveyor 34, and moved to the linen loading location. As a result, it is sufficient for the operator to be arranged at two locations: the placement location of the linen from the storage trolley 24 onto the loading conveyor 32 and the loading location of the linen onto the delivery trolley 26 on the unloading conveyor 34. Thus, the number of operators can be effectively reduced, and it can also greatly contribute to reducing the working space.

[0036] Note that in the linen storage 22, the required quantities of various linens used in a plurality of hotels to be ordered are stored and kept for each hotel, for example, using one or more storage trolleys 24 for each hotel. However, for replenishing the linen of each hotel shipped from there, generally, as shown in FIG. 2, the used linen collected from each hotel (A, B, C...) is supplied to the normal washing - finishing line 40. There, after washing and finishing each collected linen, the obtained cleaned linen is stored in the storage trolley 24 for each hotel and transported to the linen storage 22 for storage. Also, together with the supply of such cleaned linen, new linen for each hotel is supplied to the linen storage 22 as needed. In the linen storage 22, various linens of each hotel are adjusted to the target storage quantity. Note that the incoming and outgoing of linen for each hotel to and from the linen storage 22 can be controlled by, for example, the distribution management device 20 and can be carried out automatically or manually.

[0037] Incidentally, various linens used in multiple hotels can be individually handled from the time they are put into the linen sorting device 18 from the linen storage 22 until they are taken out. However, here, they are configured to be handled in the form of bundles obtained by binding an appropriate number of them, for example, a predetermined quantity such as 5, 10, or 20 pieces. And bundles of such various linens are stored in the storage carts for each hotel and stored in the linen storage 22. On the other hand, such a storage cart 24 is taken out from the linen storage 22 in accordance with the delivery instruction from the delivery management device 20 at the time of delivery to each hotel, and the bundles of linens in the storage cart 24 are randomly put into the linen sorting device 18. In this way, by handling an appropriate number of various linens as bundles, not only does the handling workability improve, but also the confirmation of the type and quantity of linens at the time of input to the linen sorting device 18 becomes reliable and easy, and the sorting work of various linens in the linen sorting device 18 can be carried out more advantageously.

[0038] And preferably, at least a QR code (registered trademark) (two-dimensional code; for linens) indicating the type and quantity of the linens constituting the bundle of linens and the destination hotel is attached to the bundle obtained by binding such an appropriate number of linens as an identification means. By reading the QR code (registered trademark) attached to the bundle of bound linens using an appropriate reading device (not shown) prior to input to the linen sorting device 18 or during conveyance on the loading conveyor 32 in the linen sorting device 18, at least the type and quantity of the linens input to the linen sorting device 18 and its destination hotel can be detected, and detailed information on the linens to be sorted in the linen sorting device 18 can be obtained.

[0039] Furthermore, it is desirable that the storage carts 24 that store the linen for each hotel are also provided with a QR code (registered trademark) (for carts) as an identification means, which indicates cart-related information about the hotel where the linen stored therein is used, etc. By reading the QR code (registered trademark) attached to this cart 24, it becomes possible to easily control the removal of the storage cart 24 from the linen storage room 22, and also to easily detect the hotel to which the linen to be put into the linen sorting device 18 is to be delivered. The information read from this QR code (registered trademark) (for carts) can be used as the information on the previous putting in.

[0040] Therefore, the information obtained by reading these QR codes (registered trademark) (for linen) and QR codes (registered trademark) (for carts) is input, for example, into a sorting management device 16, and is reflected in the linen sorting control in the linen sorting device 18.

[0041] Furthermore, when the linen sorting device 18 has completed removing the required linen for one target hotel, the linen for the next target hotel is loaded from the storage cart 24 for that hotel into the linen sorting device 18 and then stored in a predetermined position in the stock 30. Prior to this, the remaining linen from the previous target hotel remaining in each stock 30 is removed by the discharge conveyor 34, stored in the storage cart 24, and returned to the linen storage warehouse 22. At this time, the type and quantity of the remaining linen stored in the storage cart 24 can be easily ascertained by reading the QR code (registered trademark) of each bundle of linen with a reading device (not shown) located at the exit of the discharge conveyor 34, and this information can be input into, for example, the delivery management device 20, thereby making it possible to easily manage the type and quantity of linen for each hotel in the linen storage warehouse 22.

[0042] The representative embodiments of the present invention have been described in detail above, but they are merely examples, and it should be understood that the present invention is not to be construed in any limiting way by the specific descriptions of such embodiments.

[0043] For example, in the exemplary embodiment, a predetermined control device (personal computer) is arranged for each process or each means of the present invention. However, it is possible to configure them partially or in whole with a single control device (personal computer). Also, it is possible to configure the sorting management device 16 and the stock control personal computer 36 in the linen sorting device 18 with a single control device (personal computer) without separating them.

[0044] Also, for the QR code (registered trademark) (for cart) attached to the storage cart 24 and the QR code (registered trademark) (for linen) attached to the bundle of linen, other known identification codes such as barcodes can be adopted. Furthermore, known recording media such as IC tags (chips) and IC cards can also be appropriately adopted as identification means, and analog display means such as signboards and signs can also be used.

[0045] And these identification codes, recording media, identification / display means such as signs are read by an appropriate reading device, and the read information is input into the sorting management device 16 and the delivery management device 20. Also, instead of such read information, it is possible for an operator to manually input information about the customer (hotel) information of the storage cart 24 and the information related to the bundle of linen (type, quantity, target hotel) into an appropriate input device such as a touch panel, and have the input information input into the sorting management device 16 and the delivery management device 20.

[0046] Furthermore, regarding the quantity of linen taken out from the stock 30 and stored in the delivery cart 26, it can be made to be taken out from the stock 30 so as to exactly match the quantity required in the target hotel under the control of the stock control personal computer 36. Also, when the linen is stored in the stock 30 as a predetermined number of bundles, it is also possible to take out from the bundles that satisfy the required quantity and directly store them in the delivery cart 26 (therefore, the taken-out quantity will be equal to or more than the required quantity of linen). Of course, it goes without saying that it is also possible to take out the required quantity from such bundles of linen and store them in the delivery cart 26 so as to obtain the exact quantity of linen.

[0047] Furthermore, by inputting the delivery information from the delivery management device 20 and the linen extraction information from the sorting management device 16 into the delivery management device 20, and controlling the type and quantity of linen for the target hotel taken out from the linen storage 22 based on the target hotel and linen information (type, quantity) in these information, it becomes possible to accurately match the order information of the target hotel, and it becomes possible to improve the accuracy of the supply management of the linen taken out from the linen storage 22.

[0048] In addition, information (type, quantity, target hotel) about the linen input into the linen sorting device 18 is read or detected from an appropriate identification / display means or manually input, and then input into the sorting management device 16 as further input information and used for creating linen extraction information and managing the stock 30 in the linen sorting device 18, which is also advantageously adopted.

[0049] In addition, without listing them one by one, the present invention can be implemented in various modified, corrected, improved forms based on the knowledge of those skilled in the art, and it goes without saying that any such implementation forms belong to the scope of the present invention as long as they do not deviate from the spirit of the present invention.

Explanation of Reference Numerals

[0050] 10 Order Management Device 12 Delivery Management Device 14 Rule DB 16 Sorting Management Device 18 Linen Sorting Device 20 Delivery Management Device 22 Linen Storage 24 Storage Cart 26 Delivery Cart 28 Truck 30 Stock 32 Incoming Conveyor 34 Outgoing Conveyor 36 Stock Control Personal Computer 40 Washing-Finishing Line

Claims

1. An order and delivery system for a hotel linen rental service that collects used linen from multiple hotels respectively and delivers the necessary linen to those multiple hotels respectively, order management means that receives, as an order for each floor, the type and quantity of linen required in the guest rooms on each floor of each of the multiple hotels, creates and outputs order information for each hotel from such orders for each floor; delivery management means that creates and outputs delivery information for each hotel, including the type and quantity of linen required on each floor of the target hotel and the loading order thereof, based on the order information for each hotel input from the order management means; sorting management means that creates and outputs linen extraction information for extracting the linen to be delivered to each hotel in the type and quantity required on each floor of the target hotel in accordance with the loading order thereof, based on the delivery information for each hotel input from the delivery management means; a linen storage that stores and preserves the required quantity of various linen used in the multiple hotels for each hotel; delivery management means that outputs a delivery instruction for sequentially discharging from the linen storage the linen to be delivered to each hotel in accordance with the delivery time to each hotel; linen sorting means that, while the linen to be delivered to each hotel discharged from the linen storage by such delivery instruction is sequentially loaded, extracts the linen in the type and quantity required on each floor of the target hotel in accordance with the loading order thereof based on the linen extraction information input from the sorting management means, so that it can be loaded onto the delivery trolley for each floor; and transport means for hotel delivery that accommodates the delivery trolleys for each floor of each hotel loaded with the linen extracted by the linen sorting means and transports them to the target hotel, wherein the linen is delivered and received on each floor of the target hotel by the delivery trolleys for each floor of each hotel transported by such transport means. A hotel linen order and delivery system characterized by this.

2. In each of the plurality of hotels, various linens are stored in a storage cart for each hotel in the form of bundles obtained by bundling an appropriate number of them, and are stored in the linen storage. On the other hand, such a storage cart is taken out from the linen storage in accordance with the delivery instruction of the delivery management means at the time of delivery to each hotel, and the bundles of linens stored in the storage cart are input into the linen sorting means. The hotel linen order and delivery system according to claim 1, characterized in that.

3. It has a database for storing linen loading rules, and the delivery information is created from the order information in each hotel according to the linen loading rules output from such a database. The hotel linen order and delivery system according to claim 1 or claim 2, characterized in that.

4. The delivery management means is input with the delivery information output from the delivery management means and / or the linen extraction information output from the sorting management means, and based on the delivery information and / or the linen extraction information, the type and quantity of linen for the target hotel taken out from the linen storage are controlled. The hotel linen order and delivery system according to any one of claims 1 to 3, characterized in that.

5. It further includes a washing and finishing line for washing and finishing the linens collected from each of the plurality of hotels, and the cleaned linens taken out from the washing and finishing line are stored and stored in the linen storage for each hotel. The hotel linen order and delivery system according to any one of claims 1 to 4, characterized in that.

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