Volunteer promotion system, volunteer promotion method, and volunteer promotion program

Abstract

Promote volunteer activities through incentives and provide ongoing support. [Solution] The volunteer promotion system includes a storage unit 13 that stores a volunteer management table and an asset management table, and a control unit 14 that performs control to promote volunteer motivation. The control unit 14 includes a reception unit that stores the user name and whether or not the user wishes to receive a refund in the volunteer management table for volunteer applications from users and accepts volunteer applications, an introduction unit that introduces users to organizations, a completion confirmation unit that confirms the completion of volunteer activities performed by the organization, a reward granting unit that grants rewards to users who wish to receive a refund according to the content and number of days of the volunteer activity whose completion is confirmed, an asset management unit that stores assets obtained from the volunteer activities in the asset management table, and a refund unit that refunds rewards or refunds in accordance with reward regulations from assets to users who wish to receive a refund after a predetermined number of years have passed.

Description

[Technical Field]

[0001] The present invention relates to a web platform that connects volunteer applicants with support organizations (NGOs, NPOs, charitable organizations, and other non-profit organizations whose activities are supported by donations and volunteers), and is used in particular in a system that realizes a business model that creates a desire to volunteer from the perspective of users who provide volunteers, thereby promoting the provision of volunteers to support organizations. [Background technology]

[0002] In recent years, donations and volunteer activities have expanded from traditional forms of activity centered on local communities or specific charitable organizations to more widespread and diverse forms with the advancement of information and communication technology. For example, while face-to-face volunteering, in which volunteers travel to the affected area to provide support, has become mainstream, online digital volunteering, which allows participants to participate without geographical constraints, is becoming more common, as shown in Patent Document 1. This includes information collection and organization in the event of a disaster, translation support, provision of educational content, and technical support, and is attracting attention as a new form of support that does not require physical travel.

[0003] Furthermore, as volunteer activities become more sophisticated and diverse, there is an increasing demand for personnel with specialized knowledge and skills. In particular, in fields such as medicine, law, information technology, and languages, where rapid and sophisticated responses are required, securing and appropriately allocating personnel with specific skills is crucial. Therefore, as shown in Patent Document 2, attempts have been made to solve the supply and demand problem for personnel with such specific skills using AI. Furthermore, as shown in Patent Documents 3 to 5, attempts have been made to encourage continued participation in volunteer activities by awarding points as a reward for volunteer work, allowing people to receive certain services with those points, thereby promoting volunteer activities. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent No. 7454895 [Patent Document 2] Japanese Patent Application Laid-Open No. 2025-48204 [Patent Document 3] Patent No. 6933970 [Patent Document 4] Japanese Patent Application Laid-Open No. 2001-222637 [Patent Document 5] Japanese Patent Application Laid-Open No. 2002-324151 Summary of the Invention [Problem to be solved by the invention]

[0005] Thus, securing human resources and ensuring continuous participation have traditionally been important issues in volunteer activities. However, relying solely on AI, as in Patent Document 2, is not a fundamental solution. Furthermore, while attempts to encourage continuous participation in volunteer activities through incentives (rewards), as in Patent Documents 3 to 5, are considered effective, all of these merely award points uniformly for volunteer activities, which is insufficient as a system for individually and quantitatively evaluating the results of volunteer activities. Furthermore, there has been a reality that support organizations that accept volunteers provide insufficient feedback regarding the results of volunteer activities.

[0006] The present invention has been made to solve the above-mentioned problems, and its purpose is to provide a volunteer promotion system, volunteer promotion method, and volunteer promotion program that is a web platform that connects volunteer applicants with support organizations, and that provides feedback on the results of volunteer activities and, to volunteers who wish to be compensated, provides an incentive in the form of a refund of money or assets of equivalent value as compensation for their volunteer activities a predetermined number of years after the year in which the volunteer activity was carried out, thereby promoting volunteer activities and realizing continuous support. [Means for solving the problem]

[0007] To achieve the above object, a volunteer promotion system according to a first aspect of the present invention includes a storage unit that stores a volunteer management table and an asset management table, and a control unit that performs control to promote users' motivation to volunteer. The control unit includes: a reception unit that stores the user name and whether or not the user wishes to receive a refund in the volunteer management table for a volunteer application from a user and receives the volunteer application; an introduction unit that introduces the user to an organization; a completion confirmation unit that confirms the completion of volunteer activities performed by the organization; a reward granting unit that grants a reward to users who wish to receive a refund according to the content and number of days of the volunteer activity whose completion is confirmed; an asset management unit that stores assets obtained directly or indirectly from the content of the volunteer activity in the asset management table; and a refund unit that, a predetermined number of years after the year in which the volunteer activity was performed, refunds a refund amount according to the reward (including the reward regulations) from the assets to users who wish to receive a refund.

[0008] With this configuration, a reward is given as compensation for volunteer activities only to users who wish to receive a refund, and a refund according to the reward (including the reward regulations) is given a predetermined number of years after the year of the volunteer activity. This new business model simultaneously gives users who provide volunteer work the satisfaction of being able to provide support to organizations in need and the anticipation of receiving a refund (incentive) as compensation for their volunteer activities a predetermined number of years after the year of the volunteer activity. Therefore, the motivation of users to volunteer as a whole, including users who do not wish to receive a refund, is promoted, and continuous support for organizations can be achieved.

[0009] Furthermore, if rewards are expressed as the number of ranks (e.g., gold, silver, bronze) achieved, and the number of ranks achieved is determined based on the content and number of days of volunteer work, it will be easier for users to understand and more enjoyable than if rewards were shown in monetary terms, and it will also be easier for administrators to manage.

[0010] Furthermore, the control unit stores information about volunteer activities, including reports on the results of volunteer activities, in a memory unit and is equipped with an information disclosure unit that provides feedback to the user, thereby ensuring transparency regarding volunteer activities.This also helps to promote users' desire to volunteer and provide continuous support to organizations.

[0011] A second aspect of the present invention provides a volunteer promotion method that utilizes a volunteer promotion system that includes a memory unit that stores a volunteer management table and an asset management table, and a control unit that performs control to promote users' motivation to volunteer. The system includes a series of steps, in which a reception unit of the control unit stores the user name and whether or not the user wishes to receive a refund in the volunteer management table for a volunteer application from a user, and accepts the volunteer application; an introduction unit of the control unit introduces the user to an organization; a completion confirmation unit of the control unit confirms the completion of volunteer activities performed by the organization; a reward granting unit of the control unit grants rewards to users who wish to receive a refund based on the content and number of days of the volunteer activities whose completion has been confirmed; an asset management unit of the control unit stores assets obtained directly or indirectly from the content of the volunteer activities in the asset management table; and a refund unit of the control unit refunds a refund from the assets to users who wish to receive a refund based on the reward (including the reward regulations) a predetermined number of years after the year in which the volunteer activity was performed.

[0012] According to this configuration, similar to the first aspect of the present invention, a reward is given as compensation for volunteer activities only to users who wish to receive a refund, and a refund according to the reward (including the reward regulations) is given a predetermined number of years after the year of the volunteer activity. This new business model simultaneously gives users who provide volunteer work the satisfaction of being able to provide support to an organization in need and the anticipation of receiving a refund (incentive) as compensation for their volunteer activities a predetermined number of years after the year of the volunteer activity. Therefore, it is possible to promote the volunteer motivation of users as a whole, including users who do not wish to receive a refund, and to realize continuous support for organizations.

[0013] A volunteer promotion program according to a third aspect of the present invention utilizes a volunteer promotion system that includes a memory unit that stores a volunteer management table and an asset management table, and a control unit that performs control to promote users' motivation to volunteer. The program causes the control unit to execute a series of commands, such as: a reception unit that stores the user name and whether or not the user wishes to receive a refund in the volunteer management table for a volunteer application from a user, and accepts the volunteer application; an introduction unit that introduces the user to an organization; a completion confirmation unit that confirms the completion of volunteer activities performed by the organization; a reward granting unit that grants a reward to users who wish to receive a refund based on the content and number of days of the volunteer activity whose completion has been confirmed; an asset management unit that stores assets obtained directly or indirectly from the content of the volunteer activity in the asset management table; and a refund unit that refunds, from the assets, a refund amount according to the reward (including the reward regulations) to users who wish to receive a refund a predetermined number of years after the year in which the volunteer activity was performed.

[0014] Even in this configuration, as in the first aspect of the present invention, a reward is given as compensation for volunteer activities only to users who wish to receive a refund, and a refund according to the reward (including the reward regulations) is given a predetermined number of years after the year in which the volunteer activity was performed. This new business model simultaneously gives users who provide volunteer work the satisfaction of being able to provide support to organizations in need and the anticipation of receiving a refund (incentive) as compensation for their volunteer activities a predetermined number of years after the year in which the volunteer activity was performed. Therefore, it is possible to promote the volunteer motivation of users as a whole, including users who do not wish to receive a refund, and to realize continuous support for organizations. [Effects of the Invention]

[0015] Thus, according to the first to third aspects of the present invention, it is possible to provide a volunteer promotion system, a volunteer promotion method, and a volunteer promotion program that are web platforms that connect volunteer applicants with support organizations, and that provide feedback on the results of volunteer activities and provide incentives to volunteers who wish to be compensated in the form of a refund of money or assets of equivalent value a predetermined number of years after the year in which the volunteer activity was carried out, thereby promoting volunteer activities and realizing continuous support. [Brief explanation of the drawings]

[0016] [Figure 1] 1 is a schematic diagram of an entire system including a volunteer promotion system according to an example of the present invention. [Figure 2] FIG. 1 is a diagram illustrating a server as a volunteer promotion system according to an example of the present invention. [Figure 3] FIG. 3 is a diagram illustrating components of a storage unit in FIG. 2. [Figure 4] FIG. 3 is a diagram illustrating components of the control unit of FIG. 2. [Figure 5] FIG. 10 is a diagram illustrating an example of a user management table. [Figure 6] FIG. 10 is a diagram illustrating an example of an organization management table. [Figure 7] FIG. 10 is a diagram showing an example of a volunteer management table (at the time of application). [Figure 8] FIG. 10 is a diagram showing an example of a volunteer management table (upon completion). [Figure 9] FIG. 10 is a diagram illustrating an example of the relationship between volunteers and rewards. [Figure 10] FIG. 10 is a diagram illustrating an example of an asset management table. [Figure 11] 10 is a flowchart showing a user / organization registration flow. [Figure 12] 10 is a flowchart showing a group reception flow for receiving a volunteer request. [Figure 13] 10 is a flowchart showing a user reception flow for receiving a volunteer application. [Figure 14] 10 is a flowchart showing a reporting flow for feeding back information about volunteers to a user. [Figure 15] 10 is a flowchart showing a refund flow for refunding a refund to a user. [Figure 16] 10 is a flowchart showing a refund flow for refunding a refund to a user. [Figure 17A] FIG. 10 is a diagram illustrating an example of a homepage screen. [Figure 17B] FIG. 10 is a diagram showing an example of a registered organization list screen. [Figure 18] FIG. 10 is a diagram showing an example of a selection screen for moving to user / organization registration. [Figure 19] FIG. 10 is a diagram showing an example of a group registration screen. [Figure 20] FIG. 10 is a diagram illustrating an example of a user registration screen. [Figure 21] FIG. 10 is a diagram illustrating an example of a login screen. [Figure 22] FIG. 10 is a diagram illustrating an example of a screen for accepting volunteer applications. [Figure 23] FIG. 23 is a diagram showing an example of a drop-down list displayed in the group field on the reception screen of FIG. 22. [Figure 24]FIG. 23 is a diagram showing an example of a drop-down list displayed in the activity details field on the reception screen of FIG. 22. [Figure 25] FIG. 10 is a diagram showing an example of a confirmation screen for accepting a volunteer application. [Figure 26] FIG. 10 is a diagram showing an example of a user page (my page) screen. [Figure 27] FIG. 10 is a diagram showing an example of a group page (my page) screen. DETAILED DESCRIPTION OF THE INVENTION

[0017] The volunteer promotion system, volunteer promotion method, and volunteer promotion program according to the present invention will be described in detail and by way of example with reference to the drawings. In the drawings, the same elements or parts are designated by the same reference numerals to clarify the correspondence between the drawings. The drawings are schematic and are intended to help understand the outline of the invention.

[0018] (definition) For ease of understanding, the following terms are defined: In this specification, "user" refers to a volunteer provider who engages in volunteer activities. While primarily intended to be individuals, volunteer providers also include groups, corporations (such as companies), voluntary organizations, and national and public institutions, as long as they are able to provide human resources. "Organization" refers to a support organization (volunteer-requesting organization) that receives volunteer support. Support organizations include NGOs, NPOs, charitable organizations, universities, various research institutions, organizations preserving various traditional arts and cultures, religious corporations, and other nonprofit organizations whose activities are primarily supported by donations (including subsidies and grants) and volunteers. "Refund" refers to money or assets of equivalent value (including digital currencies or cryptocurrencies such as Bitcoin; the same applies below) refunded to users who request a refund after a specified number of years have passed since the volunteer activity, in exchange for their volunteer activities, based on the reward or reward regulations. When a refund is determined based on a reward, "reward" includes not only the reward itself but also the reward regulations that define the relationship between the reward and the refund. Volunteering refers to voluntary social contribution activities undertaken in a variety of fields, including emergency relief during disasters, medical support, educational support, environmental protection, and regional development. This term encompasses not only on-site activities but also remote digital volunteering, which is less subject to travel and time constraints. The term "volunteer activity days" refers not only to daily units such as one or two days, but also to hourly units such as one or two hours. "User terminal" primarily refers to the information terminal device used by users who provide volunteer work to apply for volunteer work. However, in consideration of elderly people who do not own such devices or who are unfamiliar with using such devices, this term also includes various devices installed in places such as banks, post offices, and convenience stores. In this case, users register and apply for volunteer work using a paper volunteer application form or the screen displayed on the device.

[0019] (Business model overview) An outline of the business model that is the premise of the volunteer promotion system, volunteer promotion method, and volunteer promotion program according to the present invention will be described.

[0020] As explained above, it has long been known that providing incentives to volunteers for volunteering can contribute to encouraging continued volunteering. However, until now, this system has only been limited to awarding points uniformly for volunteering and allowing people to receive certain services, which has been insufficient as a mechanism for individually and quantitatively evaluating the results of volunteering. As a result, it has not been sufficiently effective in terms of promoting volunteering and providing continuous support to support organizations. Meanwhile, with the advancement of information and communication technology in recent years, in addition to traditional on-site volunteering, it has become easier to secure digital volunteers via the Internet who possess specific skills, such as those in medicine, law, information technology, and languages.

[0021] After extensive research into this issue, we found that if we could clearly and effectively promote the idea of ​​providing a reward (refund) based on the content and number of days of volunteer work rather than an abstract system like points as an incentive when using the Internet to attract a variety of human resources, including those with such specific skills, we could evaluate the results of volunteer work individually and quantitatively, and as a result, significantly increase the number of people willing to volunteer. At the same time, we also considered various sources of funding for the reward (refund). We found that if the specific skills mentioned above are effectively utilized as assets, advertising revenues and other sources of funding could be used. Furthermore, since there are users who do not want incentives because their volunteer work is purely volunteer work (refund rejecters), and users who would like to continue volunteering if there were an incentive, especially a monetary one (refund seekers), we found that if we created a system where the refund was not given to all users but only to users who requested a refund, the above-mentioned financial resources would be sufficient to cover the refund. In other words, this business model is innovative in the sense that it converts volunteer activities into assets and provides refunds from those assets only to users who request a refund, thereby promoting volunteer activities overall and providing continuous support to support organizations. This is a major departure from conventional business models that treat users uniformly.

[0022] (Volunteer Promotion System) An example of a volunteer promotion system for realizing the above business model will be described. First, an overview of the entire system including the volunteer promotion system will be described. FIG. 1 is a schematic diagram of an entire system including a volunteer promotion system according to an example of the present invention. Server 10 corresponds to the volunteer promotion system of the present invention. Server 10 performs various management operations using a user / organization management table, a volunteer management table, an asset management table, etc. Server 10 may be a physical server, a virtual server (including a cloud server), or any other type of server, as long as it can perform control to promote the motivation of users (volunteer providers) to engage in volunteer activities, as described below, based on the above management tables.

[0023] User terminals 11-1, 11-2, ... 11-n (n is a natural number) are information terminal devices used by users who provide volunteer work when applying to volunteer. For example, user terminals 11-1, 11-2, ... 11-n are mobile information terminals such as smartphones or tablet computers. User terminals 11-1, 11-2, ... 11-n may also be information terminals designed for desk work, such as desktop computers, laptop computers, or notebook computers, or may be any other information terminal capable of communicating via the Internet.

[0024] Organization terminals 12-1, 12-2, ... 12-m (m is a natural number) are information terminal devices used by organizations when requesting volunteers. For example, like user terminals 11-1, 11-2, ... 11-n, organization terminals 12-1, 12-2, ... 12-m can be portable information terminals such as smartphones and tablet PCs, or information terminals designed for desk work such as desktop PCs, laptop PCs, and notebook PCs. Furthermore, organization terminals 12-1, 12-2, ... 12-m can be various information terminals capable of communicating via the Internet, or organization servers capable of linking with server 10.

[0025] In such a system configuration, for example, suppose an individual (general public) registers as a user on user terminal 11-1 and applies for on-site volunteer work (1 day) with a refund request. Similarly, suppose an individual (doctor) registers as a user on user terminal 11-2 and applies for digital volunteer work (7 days) at home with a refund request, and another individual (general public) registers as a user on user terminal 11-n and applies for on-site volunteer work (3 days) with a refund request.

[0026] On the other hand, for example, suppose an NPO registers on the organization terminal 12-1 and requests volunteers (for any number of days) to do odd jobs such as cleaning. Similarly, suppose an NGO registers on the organization terminal 12-2 and requests volunteers as specialists such as doctors who can give advice on the health and mental care of evacuees as a disaster prevention measure, and suppose a research institute registers on the organization terminal 12-m and requests volunteers (for three days or more) to manage various equipment.

[0027] In this case, the server 10 matches these volunteer requests and applications and introduces appropriate personnel (volunteer providers) to each organization. For example, an individual (general public) who applies from user terminal 11-1 is introduced to an NPO that made a request from organization terminal 12-1. Similarly, an individual (doctor) who applied from user terminal 11-2 is introduced to an NGO that made a request from organization terminal 12-2, and an individual (general public) who applied from user terminal 11-n is introduced to a research institute that made a request from organization terminal 12-m. Then, each organization that received volunteer support reports on the completion and results of the volunteer work. The server 10 records these reports in a volunteer management table.

[0028] Furthermore, reports on the completion and results of volunteer work are fed back to each user terminal 11-1, 11-2, ..., 11-n from the server 10. This ensures transparency regarding volunteer activities, encourages users to volunteer, and enables continuous support for organizations.

[0029] Incidentally, to refund two individuals among the users (volunteer providers) who have requested a refund as compensation for their volunteer activities after a predetermined number of years (year Z) have passed, asset information such as advertising revenue, company assets, and miscellaneous income is managed in an asset management table. In particular, with regard to advertising revenue, useful information on health, disasters, etc. is published on a volunteer recruitment website with the consent of the information provider, thereby increasing the value of the website and making it easier to post advertisements. This makes it possible to cover the refund to be paid to users solely with the profits (assets) obtained from advertising revenue.

[0030] Next, a specific configuration of the volunteer promotion system will be described. Fig. 2 shows a server 10 as a volunteer promotion system according to an example of the present invention. Fig. 3 shows components of the storage unit 13 in Fig. 2. Fig. 4 shows components of the control unit 14 in Fig. 2. The server 10 includes a storage unit 13 and a control unit 14 that performs control to promote the user's willingness to volunteer.

[0031] ·Storage part The memory unit 13 stores a user / organization management table 13-1 for managing information on users who have registered using this system and information on organizations that have registered using this system, a volunteer management table 13-2 for managing information on users who have performed volunteer activities, an asset management table 13-3 for managing assets including advertising revenue related to volunteering, company assets, and miscellaneous income, a user page 13-4 for users to check registration information, volunteer activity status, and the refund status of the refund unique to this invention, and to apply for a refund if necessary, an organization page 13-5 for organizations to check registration information, volunteer support status, and the completion / result report status of volunteer activities, and a volunteer promotion program 13-6 related to the present invention.

[0032] In addition, if the server 10 includes a web server that processes various screen displays on user terminals 11-1, 11-2, ... 11-n and organization terminals 12-1, 12-2, ... 12-m, an application server (AP server) that calculates assets and refunds, and a database server (DB server) that stores various management tables and user / organization pages, the volunteer promotion program 13-6 is stored in the application server.

[0033] The user / group management table 13-1 is, for example, as shown in FIGS. That is, the user management table in Figure 5 stores user ID, name, address, contact information, date of birth, My Number, etc. This information is required to be entered by the user when registering. The organization management table in Figure 6 stores organization ID, name, address, contact information, etc. This information is required to be entered by the organization when registering.

[0034] The volunteer management table 13-2 is, for example, as shown in FIGS. Figure 7 shows the state of the volunteer management table 13-2 at the time of volunteer application (acceptance). This volunteer management table stores the country where the volunteer activity was performed, the fiscal year, the user ID, the planned compensation (gold, silver, bronze), whether the activity has been completed or not, the results report, the refund request, the deadline (year of refund), whether the refund has been completed or not (whether the refund has been completed or not), and so on. For the country, 081 is Japan, 001 is the United States, and 086 is China. For example, if the unit for accepting volunteer activity applications is one year (January 1, 2025 - December 31, 2026 - December 31, etc.), the fiscal year represents the last two digits of the year (e.g., 25, 26, etc.). Note that the unit for accepting volunteer activity applications can be every year, three months, six months, etc. For example, if you volunteer for one day (8 hours) in Japan, one day is represented by one bronze medal. Similarly, if you volunteer for seven days (8 hours x 7) in the United States, seven days is represented by seven bronze medals. If you volunteer for three days (8 hours x 3) in China, three days is represented by three bronze medals.

[0035] Figure 8 shows the state of the volunteer management table 13-2 at the time of completion of volunteer work. In other words, in this volunteer management table, the compensation section, the incomplete / completed activity section, and the result report section may each be changed compared to when volunteer work was accepted in Figure 7. For example, when an organization reports the completion of an activity, including the completion of the user's volunteer work, the incomplete / completed activity section is changed from "incomplete" to "completed," and the "planned" section of the compensation is removed, and the compensation is finalized. Furthermore, when the organization reports the results of the volunteer work, the result report section is changed from "incomplete" to "completed," and the results are fed back to the user.

[0036] The relationship between volunteer activities and rewards (gold, silver, bronze) is shown in Figure 9, for example. The important point here is that rewards for volunteer activities are not determined uniformly, but are determined individually and quantitatively according to the content and number of days. For example, for general volunteers who do not require specialized knowledge or skills, one bronze medal can be earned worldwide for one day of volunteer work, one silver medal for 10 days of volunteer work, and one gold medal for 100 days of volunteer work. Furthermore, for special volunteers (Rank B) who require specialized knowledge and skills, two bronze medals can be earned worldwide for one day of volunteer work, one silver medal for five days of volunteer work, and one gold medal for 50 days of volunteer work.

[0037] For special volunteers, it is desirable to set multiple ranks (S, A, B, etc.) according to the level of specialized knowledge and skills, as shown in Figure 9. This will allow for individual and quantitative evaluation and determination of compensation as compensation for volunteer activities according to the content and number of days. Ten copper coins can be exchanged for one silver coin, and ten silver coins can be exchanged for one gold coin.

[0038] Regarding the refund request section, if the user requests a refund for the volunteer work when applying (receiving) the volunteer activity, the refund request will be marked "Yes." If not, the refund request will be marked "No." The deadline (refund year) is the year in which the refund can be applied, expressed as the last two digits of that year. For example, if a volunteer works in fiscal year 2025 and the refund can be applied for 50 years later in 2075, the last two digits of the deadline would be 75. Regarding whether or not the refund has been applied for, if the refund has not yet been applied for, it will be marked "No," and if the refund has been applied for, it will be marked "Yes." This information about the reward (gold, silver, bronze), results report, refund request, deadline, and whether or not the refund has been applied for is reflected on user page 13-4.

[0039] The asset management table 13-3 is, for example, as shown in FIG. That is, the asset management table 13-3 in Figure 10 stores the country, fiscal year, expected refund amount, asset status, refund year, and other information. The country and fiscal year are the same as those in the volunteer management table 13-2. The expected refund amount represents, for example, the total compensation (refund) for volunteer activities performed in the year 2025 by users who have indicated they wish to receive a refund. The asset status is updated periodically (for example, annually). The refund year is the same as the deadline in the volunteer management table 13-2.

[0040] Control unit The control unit 14 includes an organization reception unit 14-1, a user reception unit 14-2, an introduction unit 14-3, a completion confirmation unit 14-4, a reward granting unit 14-5, an asset management unit 14-6, a refund unit 14-7, and an information disclosure unit 14-8. The organization reception unit 14-1 receives volunteer requests from organizations. Volunteer requests are accepted on the condition that the details (organization name, activity content, date and time or period, location, number of men and women, etc.) are clear. After carefully examining the content of the volunteer request, the control unit 14 sends a volunteer request to users via a website or app.

[0041] The user acceptance unit 14-2 accepts volunteer applications from users on the condition that the user name and whether or not they wish to receive a refund are stored in the volunteer management table 13-2. That is, when accepting a volunteer application, the user is required to enter necessary information, including the user name and whether or not they wish to receive a refund (in addition to the user name and whether or not they wish to receive a refund, the volunteer organization, activity details, date and time, or period, etc.). After carefully examining this information, if there are no particular problems, the acceptance of the volunteer application is completed.

[0042] Furthermore, if the user indicates a desire for a refund, the user reception unit 14-2 presents the user with a (planned) reward based on the content and number of days of volunteer work. The confirmation by the user reception unit 14-2 of whether or not the user desires a refund, and the presentation of the reward if the desire for a refund is "yes," are each features of the present invention that are effective in increasing the user's motivation to volunteer. The presentation of rewards will be described later, but briefly, the rewards are presented in a form other than monetary. For example, if the reward is presented in the form of medals (e.g., one gold medal for 100 days of volunteer work, one silver medal for 10 days, and one bronze medal for 1 day), this is easier to understand than presenting the refund in monetary terms, is more enjoyable, and is easier to manage.

[0043] The introduction unit 14-3 introduces users accepted by the user acceptance unit 14-2 to organizations. At this time, it compares the organization details accepted by the organization acceptance unit 14-1 (organization name, activity content, date and time or period, location, number of men and women, etc.) with the user's necessary information accepted by the user acceptance unit 14-2 (user name, volunteer destination, activity content, date and time or period, whether or not a refund is desired, etc.), and introduces the most suitable person to the organization. Then, once matching between the user and the organization is complete, the user is notified of the volunteer destination, work content, date and time or period, etc., and the organization is notified of the user information about the volunteer, work content, date and time or period, etc. After completing the matching, the introduction unit 14-3 also creates, for example, the volunteer management table 13-2 shown in FIG. 7.

[0044] The completion confirmation unit 14-4 confirms whether the user introduced by the introduction unit 14-3 has completed the volunteer activity with the organization based on the report of completion of the volunteer activity from the organization. If the completion of the volunteer activity is confirmed, the completion confirmation unit 14-4 changes, for example, the incomplete / completed activity column in the volunteer management table 13-2 in FIG. 7 from "incomplete" to "completed."

[0045] When the completion confirmation unit 14-4 confirms that the volunteer activity has been completed, the reward granting unit 14-5 grants a reward to the user who performed the volunteer activity according to the content and number of days of the volunteer activity. Specifically, the user acceptance unit 14-2 has already presented the user with a (planned) reward, and, for example, the volunteer management table 13-2 in Fig. 7 has been created. Therefore, to grant a reward to the user, it is sufficient to delete "(planned)" from the notation of "(planned) reward" in the volunteer management table 13-2 in Fig. 7. This confirmation of the reward is reflected on the user page 13-4.

[0046] The asset management unit 14-6 stores assets obtained directly or indirectly from users' volunteer activities in an asset management table. In recent years, volunteer activities often involve users with specialized knowledge and skills in fields such as medicine, law, information technology, and languages. Therefore, by publishing examples of users applying such knowledge and skills to volunteer activities on a website, assets can be obtained directly or indirectly from the users' volunteer activities through advertising revenues, etc. Of course, this presupposes obtaining the consent of the users who volunteered. By investing the obtained assets, the refund unit 14-7, described below, can also provide refunds. In addition to assets obtained directly or indirectly from such volunteer activities, the asset management unit 14-6 also manages company assets and miscellaneous income as supplementary management. In some cases, these company assets and miscellaneous income can also be used as sources of refunds.

[0047] The refund unit 14-7 refunds to users who have requested a refund a predetermined number of years after the year of volunteer activity, based on the amount of compensation (e.g., the number of gold, silver, or bronze medals) from the assets managed by the asset management unit 14-6. That is, the amount of the refund is determined based on the compensation stored in the volunteer management table 13-2. The predetermined number of years may be the same for all volunteers (e.g., on a fiscal year basis), or may vary on a volunteer-by-volunteer basis (e.g., on a fiscal year basis) based on factors such as the current economic climate and deposit interest rates. If the predetermined number of years is determined to be the same for all volunteers, the predetermined number of years may be set to, for example, 30, 40, or 50 years. As mentioned above, the refund may be covered by profits from advertisements displayed on homepages, apps, websites, company assets, miscellaneous income, etc.

[0048] The information disclosure unit 14-8 stores information about volunteer activities, including results reports of volunteer activities, in the storage unit 13 and provides feedback to the user. In this way, by providing feedback on the results of the volunteer activities that the user has performed, transparency regarding the volunteer activities can be achieved, and the user can be given a sense of accomplishment and satisfaction, which can encourage the user to volunteer and provide continuous support for the organization.

[0049] (Volunteer promotion methods and programs) Next, we will explain a volunteer promotion method and a volunteer promotion program using the volunteer promotion system. Each step of the volunteer promotion method and each command of the volunteer promotion program will be explained below based on the flowcharts in Figures 11 to 16 and example screens displayed on user / organization terminals in Figures 17A, 17B, and 18 to 27.

[0050] Registration flow Figure 11 shows the user / organization registration flow. First, as shown in step S11, it is confirmed whether a user / group registration application has been made from the user terminal 11-1, 11-2, ... 11-n or the group terminal 12-1, 12-2, ... 12-m. If a user / group registration application has been made, the process proceeds to input required information (including ID and password) as shown in step S12. Here, when applying for registration, a user or organization accesses the system from a homepage such as that shown in Figure 17A, and if they wish to engage in volunteer activities or receive volunteer support, they will apply for registration.

[0051] In the example homepage screen of Figure 17A, the title "2025 Donation and Volunteer Reception Form" is displayed, along with the "Donation" and "Volunteer" buttons. These buttons are pressed by the user when actually applying for a donation or volunteer work, so a description of them will be omitted here. User / organization registration applications are made, for example, by pressing the "Register" button in the upper right corner of the screen.

[0052] When the "Register" button in the upper right corner of the homepage screen is pressed, the user is taken to a page displaying a "User Registration" button and a "Organization Registration" button, as shown in FIG. 18. For example, when an organization wishing to receive donations / volunteers presses the "Organization Registration" button on this page, the user is taken to the organization registration screen, as shown in FIG. 19. On this screen, the user is asked to enter necessary information, such as the organization's name, address, purpose of the organization, and other information, as well as a login ID and login password for the organization to log in to the system. After entering these information and pressing the "Register" button, the user is taken to a confirmation screen (omitted), and then an organization management table is created as shown in steps S13 and S14, the organization registration is completed, and the flow ends.

[0053] Furthermore, when a person who wishes to donate / volunteer clicks the "User Registration" button on the page shown in FIG. 18, the user is transferred to a user registration screen as shown in FIG. 20. On this screen, the user is required to enter necessary information, such as name, address, payment information (e.g., credit card information), refund remittance account, and other information, as well as a login ID and login password for logging into the system. Note that the "name" refers to the name used when an organization other than an individual registers as a user. Furthermore, when an individual registers, in addition to the above, the user is required to enter, for example, date of birth, gender, and My Number. After entering these information, the user clicks the "Register" button. After passing through a confirmation screen (omitted), a user management table is created as shown in steps S13 and S14, and user registration is completed, thereby ending this flow.

[0054] The user / organization management table created in step S13 is the user management table and organization management table shown in FIGS.

[0055] Group reception flow FIG. 12 shows the group reception flow. First, as shown in step S21, it is confirmed whether or not a volunteer request has been made. A volunteer request can be made, for example, by pressing the "Volunteer Request" button on the organization page (My Page), as shown in Fig. 27. Pressing this button takes the user to a screen (omitted) for inputting details of the volunteer request, where the organization can input the details (organization name, activity content, date and time or period, location, number of men and women, etc.) and make a volunteer request.

[0056] When a volunteer request from an organization is confirmed, it is checked whether the details of the volunteer request are sufficiently entered, as shown in step S22. If the details are insufficient, the organization is notified of this fact, as shown in step S221, and the process returns to step S22. When notifying the organization, it is desirable to again move to the screen (omitted) for entering the details of the volunteer request, and to point out the insufficient parts by marking or writing, etc., and request re-entry.

[0057] On the other hand, if there are sufficient details of the volunteer request, the content of the volunteer request is examined in detail as shown in step S23. If, as a result of the examination, it is determined that the user cannot be requested to volunteer, for example, because the request is not in line with the purpose of the volunteer activity or because the location is too dangerous for dispatching volunteers, the organization is notified of this fact as shown in step S231, and the flow ends. If, on the other hand, it is determined that the user can be requested to volunteer, the volunteer request and its details are displayed on a homepage (HP), app, website, etc. as shown in step S24, and the flow ends.

[0058] User reception flow FIG. 13 shows the user reception flow. First, as shown in step S31, an application period (acceptance period) for accepting volunteer applications is set. There are no particular restrictions on the application period, but for system management purposes, it is preferable to set it to an annual unit (each fiscal year). For example, if the application period is set from January 1, 2025 to December 31, 2025, volunteer applications (acceptance) for fiscal year 2025 can be managed together. Once the application period has been set, for example, as shown on the homepage screen in FIG. 17A, acceptance of "volunteer" applications will begin under the title "Fiscal year 2025 Donation and Volunteer Application Acceptance Form."

[0059] Next, as shown in step S32, after confirming that the user intends to volunteer, as shown in step S33, it is confirmed whether the user is registered and whether the user has logged in. If the user is not registered, the user is guided to the "Registration Flow (FIG. 11)" in step S331, and after registration is complete, the process returns to step S33. If the user is not logged in, the user is guided to the "Login Screen (FIG. 21)" in step S331, and after login is complete, the process returns to step S33. On the other hand, if the user is registered and logged in, the process proceeds to input the required information (user name, volunteer destination, activity content, date and time or period, whether or not a refund is desired, etc.) as shown in step S34.

[0060] That is, by pressing the "Volunteer" button on the homepage screen of FIG. 17A, the user can confirm "Willing to volunteer" in step S32. Here, when applying to volunteer, the user can refer to the screen display of a list of registered organizations (donation or volunteer destinations) as shown in FIG. 17B, which appears when the user scrolls down the homepage screen of FIG. 17A. The list of registered organizations is displayed by dividing the registered organizations into categories, such as insurance and welfare: XX Social Welfare Council, XX Welfare Association, NPO Corporation, ...; educational support: XX Nonprofit Corporation, XX Education Fund, ...; environmental conservation: XX Green Japan, XX Forest Citizens' Association, .... This makes it easy for the user to decide where to volunteer.

[0061] If you have already logged in using the "Login" button in the upper right corner of the homepage screen, pressing the "Volunteer" button on the homepage screen will take you to a volunteer application form (reception screen) such as that shown in Figure 22. On the other hand, if you have not yet logged in, pressing the "Volunteer" button on the homepage screen will take you to the login screen such as that shown in Figure 21. If you have not yet registered as a user, pressing the "Register" button at the bottom of the login screen will take you to the registration flow, where you can register as a user before proceeding with your volunteer application.

[0062] In the volunteer application form in Figure 22, you are asked to enter the necessary information under an oath such as "I would like to volunteer for the following organization." In the organization field, enter the organization you would like to volunteer with. In this example, if you click the drop-down icon (a black downward-pointing triangle pull-down arrow) in the upper right corner of the input field, a drop-down list (pop-up menu) like the one shown in Figure 23 will appear, and you can make a selection from there. In the example in Figure 23, a list such as "0. Specified Nonprofit Organization ○△□, 1. NPO Corporation □◇○, 2. △○× Fund, 3. ..." will be displayed, so if you want to volunteer with Specified Nonprofit Organization ○△□, you can select 0.

[0063] Similarly, in the activity content field, enter the activity content you wish to perform. In this example, if you click the drop-down icon in the upper right corner of the input field, a drop-down list like the one shown in Figure 24 will be displayed, and you can select from these. In the example in Figure 24, a list such as "0. Cleaning, 1. Guidance, 2. First aid, 3. Security, 4. Management, 5. Distribution assistance, 6. ..., 7. No preference (anything is OK)" is displayed, so if you wish to provide guidance as your activity, you should select 1.

[0064] In the Date and Time (or Period) column, enter the date and time when the volunteer activity will be performed. If it is for one day, enter the date, and if it is for multiple days, enter the multiple dates or the period if it is for consecutive days. This column may also be used to enter the time period within a day when the volunteer activity will be performed. When the date and time are entered in this column, the number of days for the volunteer activity will be displayed, for example. The remuneration is calculated based on the activity content and the number of days in this column, and the remuneration (estimated) that can be received for this volunteer activity is displayed in the Remuneration column below, for example. In this example, the activity content is general and the number of days is three days, so based on the relationship between volunteering and remuneration in Figure 9, it is displayed as Bronze 3 (3 days of volunteer activity).

[0065] For example, in the "Refund Desired" field, if you click the drop-down icon in the upper right corner of the input field, a drop-down list will appear from which you can select either "Yes (Refund Year 2075)" or "No," so simply select one. Also, in the "Refund Receipt Account" field, if you set the "Refund Desired" field to "Yes (Refund Year 2075)," it will become active (ready for input); conversely, if you set the "Refund Desired" field to "No," it will become closed (ready for input). In other words, if you set the "Refund Desired" field to "Yes (Refund Year 2075)," you will need to enter the account number for receiving the refund in the "Receipt Account" field. Some of this input can also be done using the drop-down list.

[0066] When the user has completed entering the required information in the volunteer application form in Fig. 22 and pressed the "Next" button, a confirmation screen such as that shown in Fig. 25 will be displayed. If the user determines that there is an error in the content of the confirmation screen, the user can press the "Back" button to enter information again (correct the content) in the volunteer application form in Fig. 22. If the user determines that the content of the confirmation screen is correct, the user can press the "Confirm" button to confirm the user's volunteer application, and the process will proceed to "Selection" in step S35.

[0067] In step S35, "selection," the introduction unit 14-3 compares the details of the organization (organization name, activity content, date and time or period, location, number of men and women, etc.) with the user's required information (user name, volunteer destination, activity content, date and time or period, whether or not a refund is desired, etc.). The most suitable candidates are then selected and introduced to the organization. Users who were not selected are notified of this fact as shown in step S351, and this flow ends.

[0068] On the other hand, for selected users, as shown in step S36, a volunteer management table is created (volunteer information is entered) and the user management table is updated (volunteer information is entered). At the same time, as shown in step S37, the user is notified of the volunteer destination, work content, date and time or period, as well as the compensation (number of gold, silver, or bronze), and the organization is notified of the user information for the volunteer, work content, date and time or period, etc. Then, this flow ends.

[0069] Reporting flow FIG. 14 shows the reporting flow by the information disclosure unit. First, as shown in step S41, it is confirmed whether or not the user's volunteer activity has been completed based on a completion report from the organization. If the completion of the volunteer activity is confirmed, the completion confirmation unit 14-4 changes the activity in progress / completed in the volunteer management table 13-2 from "not completed" to "completed," and then, as shown in step S42, information about the volunteer work performed by the user (volunteer information) is entered in the user page (my page) 13-4. Furthermore, as shown in step S43, it is notified to the user that the reward (gold, silver, bronze) has been determined. This notification may be made by displaying that information on the user page.

[0070] Next, as shown in step S44, it is confirmed whether an outcome report has been submitted for the volunteer activity. Here, an outcome report refers to a report on specific details, such as the benefits obtained from the volunteer activity, for example, in the case of disaster distribution subsidies, that food and water were distributed to a certain area on a certain date and safely handed over to evacuees. If an outcome report has been submitted, it is published on a user page or homepage, as shown in step S45, and feedback is provided to the user. For example, as shown in FIG. 26, when an outcome report is submitted by an organization, a "Report Available" button is displayed on the user page. By pressing this "Report Available" button, the user can refer to the outcome report for their volunteer work at any time. After this, this flow ends.

[0071] Refund flow 15 and 16 show the flow of refunding money as compensation (compensation) for volunteer activities. First, the user page and the group page will be described. As shown in FIG. 26, the user page displays information about the volunteer work the user has done, along with the user ID (e.g., 0000001) and user name (first and last name). The volunteer activity status is displayed for each fiscal year (2025, 2026, etc.), including the volunteering date, volunteer organization (support organization), number of days (or hours), reward (gold, silver, bronze), whether the activity is completed or not, whether refunds have been received or not, and the total rewards earned for each fiscal year. Volunteering can be done on a one-off basis (one-off) or periodically (e.g., once a month). Regular volunteering has the advantage of allowing users to do volunteer work little by little, and it also has the advantage of making management easier for administrators. For example, if a user regularly volunteers on the first day of each month (general), the reward for each volunteering activity is one bronze, but the total rewards for the year will be 12 bronze (or one silver and two bronze). That is, management can be simplified by awarding 12 bronze medals to a user who participates in volunteer activities once a month each fiscal year.

[0072] If a performance report has been received from the organization for each volunteer activity, a "Report Available" button is displayed; if a performance report has not yet been received from the organization, "No Report Available" is displayed. By pressing the "Report Available" button, the user can view the report, including the performance report for that volunteer activity. Furthermore, on the user page of FIG. 26, once a certain period of time (e.g., five years) has passed since the year the volunteer activity was performed, the refund can be claimed without waiting for the refund deadline, and a "Refund Application" button is displayed. Note that the "Refund Application" button is displayed once refund applications become possible, so it may be displayed immediately after the volunteer activity is completed, or conversely, it may not be displayed until the refund deadline (e.g., 50 years) has arrived.

[0073] In this example, if the user needs a refund before the refund deadline, the user can apply for a refund by pressing the "Apply for Refund" button. However, in this case, the user will not be refunded the full amount of the refund provided by the reward, but rather an amount according to the reward (including the reward regulations) that takes into account the period from the time of volunteering to the time of applying for the refund.

[0074] As shown in FIG. 27, the organization page displays the organization ID (e.g., 1000001) and organization name, as well as information such as the name of the user who performed the volunteer activity and whether a report has been submitted. This information is displayed by fiscal year (2025, 2026, ...). In addition, if an outcome report has not been submitted for each volunteer activity, a "Create Report" button is displayed. Pressing this "Create Report" button takes you to an outcome report creation form, which the organization can use to submit an outcome report for the volunteer activity.

[0075] Based on the above, the refund flow will be explained. First, as shown in step S51, it is confirmed whether or not a refund instruction has been issued by the user. This confirmation is made by checking whether or not the "refund application" button has been pressed. The confirmation of the refund instruction in this step is made in consideration of the user's circumstances so that it can be used in cases where a refund is required before the refund deadline (for example, 50 years).

[0076] When a refund instruction is received from the user, first, as shown in step S61, it is confirmed whether the refund deadline has arrived, for example, Q years (Q=50) from the year of volunteer work. If the deadline has arrived, the process proceeds to step S54 (normal refund). On the other hand, if the deadline has not arrived, the process proceeds to a refund flow in which a portion of the refund based on the reward is returned in the form of a refund. Specifically, as shown in steps S62 and S63, the user management table is referenced to confirm whether a refund is desired. If a refund is not desired, the user is notified of this, and this flow ends. On the other hand, if a refund is desired, a portion of the refund is returned to the user in the form of a refund return, as shown in step S64. Then, as shown in step S65, the user management table is updated (refunded), and this flow ends.

[0077] If there is no refund instruction from the user in step S51, as shown in step S52, it is checked whether the refund deadline, for example, Q years (Q=50) from the year of volunteering, has arrived. If the deadline has not arrived, the process returns to step S51. On the other hand, if the deadline has arrived, it is checked again whether there is a refund instruction from the user, as shown in step S53. That is, even if the refund deadline has arrived, the refund will not be made unless there is a refund instruction from the user, specifically, unless there is a refund instruction from the user, specifically, unless the "Apply for Refund" button on the user page in FIG. 26 is pressed. If there is a refund instruction from the user, as shown in steps S54 and S55, it is checked whether there is a refund request. If there is no refund request, the user is notified of this fact, and this flow ends. On the other hand, if there is a refund request, the full amount of the refund based on the reward is refunded to the user, as shown in step S56. Then, as shown in step S57, the user management table is updated (refund completed), and this flow ends.

[0078] (Conclusion) As described above, the volunteer promotion system, volunteer promotion method, and volunteer promotion program of the present invention provide a web platform that introduces users (volunteer providers) to organizations (support organizations), clarifies volunteer activities, and provides incentives to users in the form of a reward (refund) a predetermined number of years after the year of volunteer activity, thereby promoting volunteer motivation and encouraging continued support for support organizations. Note that the above description is illustrative, and the descriptions and drawings should not be construed as limiting the present invention. In other words, the scope of the present invention extends to various alternative embodiments, examples, and modifications that will be obvious to those skilled in the art from this disclosure.

[0079] For example, in the above example, the reward (incentive) for volunteer work is represented by the number of ranks achieved, and each rank is represented by a medal (gold, silver, bronze), a concept based on the internet, which is awarded to the user. However, the reward can be expressed in various ways, such as pine, bamboo, and plum, or a newly established virtual currency (e.g., 100G, 10G, and 1G, where G is the currency unit), as long as the amount can be easily calculated when the reward is returned to the user as a refund a predetermined number of years after the year of the volunteer work. Furthermore, the reward can be a physical object (gold, silver, or bronze medal) rather than a concept based on the internet. Furthermore, in this business model, the reward is returned a predetermined number of years after the year of the volunteer work. This naturally includes not only a uniform refund for users who requested a refund in that year, but also individual refunds at a predetermined time after the time of the volunteer work.

[0080] As such, the present invention naturally includes various embodiments not described herein. Therefore, the technical scope of the present invention is defined only by the invention-specifying matters according to the claims, which can be interpreted appropriately from the above description. [Explanation of symbols]

[0081] 10: Server, 11-1, 11-2, ... 11-n: User terminal, 12-1, 12-2, ... 12-m: Organization terminal, 13: Memory unit, 13-1: User / organization management table, 13-2: Volunteer management table, 13-3: Asset management table, 13-4: User page, 13-5: Organization page, 13-6: Volunteer promotion program, 14: Control unit, 14-1: Organization reception unit, 14-2: User reception unit, 14-3: Introduction unit, 14-4: Completion confirmation unit, 14-5: Reward granting unit, 14-6: Asset management unit, 14-7: Refund unit, 14-8: Information disclosure unit.

Claims

1. a storage unit that stores a volunteer management table and an asset management table; a control unit that performs control to promote the user's willingness to volunteer; The control unit a reception unit that receives the volunteer application from the user by storing the user name and whether or not the user wishes to receive a refund in the volunteer management table; an introduction unit that introduces the user to an organization; A completion confirmation unit that confirms the completion of the volunteer activity conducted by the organization; a reward granting unit that grants a reward to the user who wishes to receive a refund according to the content and number of days of the volunteer activity whose completion has been confirmed; an asset management unit that stores assets obtained directly or indirectly from the content of the volunteer activity in the asset management table; a refund unit that refunds a refund amount corresponding to the reward from the assets to the user who has requested the refund after a predetermined number of years have passed since the year in which the volunteer activity was performed; Equipped with A volunteer promotion system characterized by:

2. The reward is expressed as the number of attained ranks, and the number of attained ranks for each rank is determined based on the content and number of days of the volunteer activity. The volunteer promotion system of claim 1 .

3. The control unit an information disclosure unit that stores information about the volunteer activity, including a report on the results of the volunteer activity, in the storage unit and provides feedback to the user; The volunteer promotion system of claim 1 .

4. A volunteer promotion method using a volunteer promotion system including a storage unit that stores a volunteer management table and an asset management table, and a control unit that performs control to promote a user's motivation to volunteer, The reception unit of the control unit stores the user name and whether or not the user wishes to receive a refund in the volunteer management table regarding the volunteer application from the user, and receives the volunteer application. an introduction unit of the control unit introducing the user to an organization; a completion confirmation unit of the control unit confirms the completion of the volunteer activity conducted by the organization; A reward granting unit of the control unit grants a reward to the user who wishes to receive a refund according to the content and number of days of the volunteer activity whose completion has been confirmed, an asset management unit of the control unit stores assets obtained directly or indirectly from the content of the volunteer activity in the asset management table; a refund unit of the control unit, after a predetermined number of years have passed since the year in which the volunteer activity was performed, refunding the refund amount corresponding to the reward from the assets to the user who has requested the refund; It comprises a series of steps: A method for promoting volunteering.

5. A volunteer promotion program using a volunteer promotion system including a storage unit that stores a volunteer management table and an asset management table, and a control unit that performs control to promote a user's motivation to volunteer, a reception unit that receives the volunteer application from the user by storing the user name and whether or not the user wishes to receive a refund in the volunteer management table; an introduction unit introducing the user to an organization; A completion confirmation unit confirms the completion of the volunteer activity conducted by the organization, a reward granting unit granting a reward to the user who wishes to receive a refund according to the content and number of days of the volunteer activity whose completion has been confirmed; an asset management unit stores assets obtained directly or indirectly from the content of the volunteer activity in the asset management table; a refund unit that refunds the refund amount corresponding to the reward from the assets to the user who has requested the refund after a predetermined number of years have passed since the year in which the volunteer activity was performed; and having the control unit execute a series of instructions: A volunteer promotion program characterized by:

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