Information processing device and program

Abstract

To provide a mechanism for linking and presenting candidate places for reservation with candidate services for use.SOLUTION: A processor uses the same application to present candidate places for reservations and candidate services for use. The presented places and services change interlockingly.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing device and a program. [Background technology]

[0002] Systems for reserving a space to be used are known.

[0003] In Patent Document 1, when applying for a desired order or service, A tentative reservation is made at that point, and the approval and reservation status is judged over time. A system for controlling admission and reservations based on the above is described.

[0004] Patent Document 2 describes a system that handles multiple reservation tasks and the use of multiple reservation companies through a single system. It is stated that this can be achieved by: [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Application Laid-Open No. 2004-178235 [Patent Document 2] Japanese Patent Application Laid-Open No. 2004-185580 Summary of the Invention [Problem to be solved by the invention]

[0006] By the way, some people who want to reserve a place also want to reserve a service. And the opposite is also possible.

[0007] The object of the present invention is to provide a service that links candidate locations for reservations with candidate services for use. It will provide a mechanism for guidance. [Means for solving the problem]

[0008] The invention according to claim 1 has a processor, and the processor is configured to select booths that are candidates for reservation and virtual desktop base stations that are candidates for reservation. board and at least one of a service providing a video conference and a web service, and a booth Information indicating where the and ,before The above services Indicates where is provided information Based on , the service reserved by the user but offer It is installed at a distance less than the threshold from the location where it is to be installed. It is an information processing device that guides you to potential booths.

[0009] The invention according to claim 2 is characterized in that the processor, in response to an instruction from the user, Based on information indicating the location where the booth is installed and information indicating the location where the service is provided, The service reserved by the user but offer It is installed at a distance less than the threshold from the location where it is to be installed. Show them potential booths, Based on information indicating the location where the booth is installed and information indicating the location where the service is provided, Reserved booth is provided at a location that is less than a threshold distance from the location where the device is installed. 2. The information processing device according to claim 1, wherein whether or not to present the service candidates is switched.

[0010] The invention according to claim 3 is The reservation candidate service is a service that provides the TV conference, and a camera that takes pictures inside the booth and a microphone that collects sounds inside the booth are installed in the booth. and 1 or 2 is an information processing device.

[0022] The invention of claim 4 is a computer that stores candidate booths for reservation and a virtual desktop base station, which is a candidate service for reservation. board and at least one of a service providing a video conference, a service providing a video conference, and a web service, and Information indicating where the and ,before The above services Indicates where is provided information Based on , the service reserved by the user but offer It is installed at a distance less than the threshold from the location where it is to be installed. This is a program that guides you through potential booths. [Effects of the Invention]

[0023] Claim 1 ~4 According to the invention, it is possible to provide information on candidate locations for reservations and candidate services for use in conjunction with each other. [Brief explanation of the drawings]

[0035] [Figure 1] 1 is a block diagram showing a configuration of an information processing system according to an embodiment of the present invention. [Figure 2] FIG. 1 is a block diagram showing a configuration of an operation management system. [Figure 3] FIG. 1 is a block diagram showing the configuration of a reservation management system. [Figure 4] FIG. 2 is a block diagram showing the configuration of a terminal device. [Figure 5] FIG. 10 is a diagram illustrating an individual user management table. [Figure 6] FIG. 10 is a diagram illustrating a reservation management table. [Figure 7] FIG. 10 is a diagram illustrating a corporate user management table. [Figure 8] FIG. 10 is a diagram showing the flow of screen transitions. [Figure 9] FIG. 10 is a diagram showing a home screen. [Figure 10] FIG. 1 is a schematic diagram showing the relationship between booths and a shared office. [Figure 11] FIG. 10 is a diagram showing a home screen. [Figure 12] FIG. [Figure 13] FIG. [Figure 14] FIG. DETAILED DESCRIPTION OF THE INVENTION

[0036] An information processing system according to this embodiment will be described with reference to FIG. 1 illustrates an example of the configuration of an information processing system according to an embodiment.

[0037] The information processing system according to this embodiment includes an operation management system 10 and a service providing system. A reservation management system 12 is an example of a system, and a service providing system other than the reservation management system 12. systems (for example, service providing systems 14A and 14B) and booths, which are examples of usage locations. 16, a booth control device 18, a personal payment system 20, and a corporate authentication system 22. a corporate payment system 24; a terminal device (e.g., terminal devices 26A, 26B, 26C); The number of systems and devices shown in Figure 1 is merely an example.

[0038] Each system and device included in the information processing system is connected to other systems and other devices. The communication may be wired communication using a cable, In other words, each system and each device may communicate with other systems and other devices. They may be physically connected by a cable to send and receive information to each other, or they may be connected by wireless communication. Therefore, information may be transmitted and received between them. -Fi (registered trademark), etc. may be used. Wireless communication standards other than these may also be used. The short-range wireless communication is, for example, Bluetooth (registered trademark) or RFID (Radio Frequency Identification). For example, each system and each device can be connected to a LAN (Local Area Network). and other systems and devices via a communication path N such as a Regional Area Network (RWAN) or the Internet. Believe.

[0039] In the information processing system according to this embodiment, a service providing system The services provided by the service providing system are, for example, , services to provide users with booths 16, locations other than the booths 16 (e.g., conference rooms, Services that provide users with a shared workspace, shared office, or other room, VDI (Virtual Desktop Infrastructure) is a service that provides virtual desktop infrastructure. services that provide a video conferencing service, web services, or Web services are services that are available over a network such as the Internet. Services that provide applications on the network or other services. For example, Web learning (for example, learning English conversation), WBT (web-based training), Web media Mail, SNS (social networking services), videos and audio on the Internet Services that provide convenience, services that sell or reserve products online, or , internet search services, services that provide information on the internet, etc. These are examples of Web services. Of course, there are other services that can be provided by the service provider system. It may be provided by the stem.

[0040] For example, a user account is created and the user is registered in the information processing system. The user can then use the services that the user is permitted to use. .

[0041] A user account is, for example, an account for an individual user to use a service. A personal account that is a user of an organization (e.g., a company or other entity) The organizational account is the account that users use to access the service. For example, an organization is a legal entity (e.g., a for-profit or non-profit organization), and an organization account is a legal entity. It shall be an account.

[0042] Hereinafter, a user who uses the service with a personal account will be referred to as an "individual user." A user who uses the service with a corporate account is referred to as a "corporate user." do.

[0043] Individual users can use their personal accounts to For example, individual users can use services that allow Corporate users can register and use the services they are registered for. The services that you are permitted to use with your corporate account by using the account Between a corporation and an operating company that provides the operation management system 10, When a contract is concluded to use one or more services, a corporate user belonging to the corporation: By using a corporate account, you may use one or more services permitted by the agreement. You can use the service.

[0044] Note that a user may have both a personal account and a corporate account. For example, When a user registers as a personal user, the user is assigned a personal account. In addition, if the user belongs to a corporation, a corporate account will be issued and the user will be In this case, the user may be assigned to a personal account and a corporate account. The user will have both a personal account and a personal account. Alternatively, you can use the service using a corporate account.

[0045] The services provided by the service provision system are basically paid services. When a user uses a service, payment for that service is made through the payment system. This is done by the system. In other words, when a service is used, the fee for that service is charged. is charged, and the billing process (e.g., payment process) is carried out by the payment system. A free service may be offered.

[0046] The operation management system 10 is configured to manage the operation of the information processing system according to this embodiment. For example, the operation management system 10 is configured to manage a reservation management system 12 and a service provider. Supports the provision of services by the service systems 14A and 14B and controls payment processing. For example, the operation management system 10 provides an information processing system according to this embodiment. The reservation management system 12 and the service provision system are operated by the management company. The information stored in the systems 14A and 14B is transmitted to the operation management system 10 and stored therein. Under the control of the operation management system 10, the reservation management system 12 and the service provider Information may be transmitted and received between the supply systems 14A and 14B.

[0047] The reservation management system 12 is configured to manage reservations for the booths 16. For example, When a booth 16 is reserved by a user, the user who made the reservation You will be allowed to use Booth 16. For example, the time when Booth 16 is available is When a certain usage time is designated by a user and the booth 16 is reserved, the user The reserved booth 16 is permitted to be used during the designated usage time. For example, it is determined by the date and time period. It may also manage reservations for spaces or locations other than the above.

[0048] The service providing systems 14A and 14B are the services provided by the reservation management system 12. It is configured to provide services other than the service. For example, a service provision system 14A and 14B are configured to manage reservations for the services they provide. The service providing systems 14A and 14B may provide different services or the same service. In the example shown in FIG. 1, a service providing system other than the reservation management system 12 may be provided. The information processing system includes service providing systems 14A and 14B as systems. One or more service providing systems other than the reservation management system 12 process information. It should be included in the system.

[0049] Each service providing system (for example, the reservation management system 12 and the service providing system 1 4A, 14B) cooperate with each other under the control of the operation management system 10, and each system manages For example, each service provider system may share information indicating a service reservation. , information indicating the location where the service is provided, information indicating the status of service use, By sending and receiving information indicating usage fees and other information, For example, the reservation management system 12 may provide information on the locations of the booths 16. The information shown in the table is shared with the service providing systems 14A and 14B. If a reservation is made, information about that reservation (e.g., to identify the reserved booth) information, information indicating the date and time of the reservation, and information to identify the user who made the reservation) The service providing systems 14A and 14B share the same data. The same applies to each service provided by 4B.

[0050] The booth 16 is an example of a space or place that can be rented to a user. A room, a private room, a seat, or a section is an example of a booth 16. In addition, the booth 16 is a lockable and controlled For example, booth 16 can be locked with an electronic lock. The booth 16 has a door that can be opened. Reservations for rental of the booth 16 are managed by the reservation management system 12. Although one booth 16 is shown in FIG. 1, multiple booths 16 may be installed. Reservations for the multiple booths 16 may be managed by a reservation management system 12 .

[0051] Booth 16 is equipped with lighting, power supply, air conditioning, and other equipment (e.g., printing function) A printer having a scanning function, a copying function, etc. may also be provided.

[0052] Various sensors may be provided in the booth 16. For example, sensors may be provided to detect the presence or absence of a person in the booth 16. a human presence sensor that detects the temperature inside booth 16; a humidity sensor that detects humidity in the booth 16; an odor sensor that detects the air pressure inside the booth 16; A camera that takes pictures of Booth 16 and a microphone that collects sounds from Booth 16 are installed in Booth 16. It may be provided in.

[0053] The booth control device 18 controls the electronic locks provided in the booths 16 and For example, the booth control device 18 controls the communication device The booth 16 includes a UI, a memory, and a processor. For example, the booth 16 controls the electronic lock and The control of the device is performed by a processor in the booth controller 18. may control one booth 16 or multiple booths 16. A plurality of booth controllers 18 are included in the information processing system, and each booth controller 18 Alternatively, a plurality of booths 16 may be controlled.

[0054] The personal payment system 20 is a system for providing services to individuals using personal accounts. When the user uses the service, the payment is made for the user as an individual. That is, the individual payment system 20 processes the billing of the usage fee to the individual user. The personal payment system 20 may be a known payment system. A personal payment account will be created for the purpose of making payments for the The personal account of each user is linked to the personal payment account and managed. When a service is used using an account, the personal payment system 20 Payments are made using a personal payment account linked to the account. The system 20 registers the user's credit card information, and the personal payment system 20 Payment is made using a credit card.

[0055] The corporate authentication system 22 is configured to authenticate users who belong to a corporation, which is an example of an organization. For example, SPF (Sender Policy Framework) authentication is used for this purpose. For example, corporate user management information is stored in the corporate authentication system 22. For example, for each corporation, corporate identification information (such as a corporate ID) is used to identify the corporation. User information, which is information about users belonging to the corporation (for example, to identify users) This information is linked to the information (including user identification information, etc.) and is used by the corporation. The user information is registered and managed in the user management information.

[0056] The corporate payment system 24 is a system for receiving payments when a user uses a corporate account to access services. In other words, the corporate settlement system is designed to settle payments for the relevant corporation when a The corporate payment system 24 processes the billing of the usage fee to the corporation. For example, a payment system may be used. The usage unit price information is stored in the corporate payment system 24. The usage unit price is It may be determined for each corporation. For example, the unit price for use may be determined by a contract, etc. The system 24 uses the usage unit price information to make payments for the corporation.

[0057] The terminal devices 26A, 26B, and 26C are, for example, personal computers (hereinafter, "PCs"). "), tablet PCs, smartphones, or mobile phones.

[0058] For example, the terminal device 26A is used by an individual user, and the terminal device 26B is used by a corporation. The terminal device 26C is used by a user who belongs to the corporation, and the terminal device 26C is used by a person who manages users who belong to the corporation. In the following, when there is no need to distinguish between the terminal devices 26A, 26B, and 26C, In this case, the terminal devices 26A, 26B, and 26C will be referred to as "terminal devices 26." The terminal device used by the person who manages the operation management system 10 is included in the information processing system. Good too.

[0059] In the information processing system according to this embodiment, the actual use of the service used by the user is The performance data is sent to different payment systems depending on the type of account of the user, Payment is made through the payment system. Usage records include, for example, the type of service, The length of time the service is used, the time of day it is used, and the number of times it is used. For example, the interest rate is calculated at predetermined intervals (e.g., monthly). The actual usage data is sent to the payment system and payment is made.

[0060] Specifically, when a user uses a service using a personal account, the user The data on the usage record of the service used is transmitted to the personal payment system 20, and the personal payment The system 20 makes the payment for the user.

[0061] If a user belonging to a corporation uses a corporate account to use the service, The data on the actual usage of services by each user belonging to the group is stored in the corporate payment system24. The payment is sent to the corporate settlement system 24, and the settlement is made for the corporation. System 24 does not process payments for individual users belonging to a corporation.

[0062] The configuration of the operation management system 10 will be described in detail below with reference to FIG. 1 shows an example of the configuration of the operation management system 10.

[0063] The operation management system 10 includes, for example, a communication device 28, a UI 30, a memory 32, and a processor. The operation management system 10 may include other components.

[0064] The communication device 28 is a communication interface, and has the function of transmitting data to other devices; The communication device 28 has a function of receiving data transmitted from other devices. The communication device 28 may have a short-range communication function or a wired communication function. You can communicate with other devices by using wireless communication, or you can communicate with other devices by using LAN or the Internet. It may communicate with other devices via communication path N.

[0065] The UI 30 is a user interface, and is at least one of a display device and an operation device. The display device is a liquid crystal display, an EL display, etc. The operation device is a key The UI 30 is a device that combines a display device and an operation device. The UI may be a touch panel or the like.

[0066] The memory 32 is a device that configures one or more storage areas for storing data. 32 is, for example, a hard disk drive, various types of memory (such as RAM, DRAM, and R OM, other storage devices (e.g., optical disks, etc.), or a combination thereof. One or more memories 32 are included in the operation management system 10 .

[0067] The processor 34 is configured to control the operation of each part of the operation management system 10. The processor 34 may include a memory.

[0068] The configuration of the reservation management system 12 will be described in detail below with reference to FIG. 1 shows an example of the configuration of the reservation management system 12.

[0069] The reservation management system 12 includes, for example, a communication device 36, a UI 38, a memory 40, and a processor. The reservation management system 12 may include other components.

[0070] The communication device 36 is a communication interface, which has the function of transmitting data to other devices; The communication device 36 has a function of receiving data transmitted from other devices. The communication device 36 may have a short-range communication function or a wired communication function. You can communicate with other devices by using wireless communication, or you can communicate with other devices by using LAN or the Internet. It may communicate with other devices via communication path N.

[0071] The UI 38 is a user interface, and is at least one of a display device and an operating device. The display device is a liquid crystal display, an EL display, etc. The operation device is a key The UI 38 is a device that combines a display device and an operation device. The UI may be a touch panel or the like.

[0072] The memory 40 is a device that configures one or more storage areas for storing data. 40 includes, for example, a hard disk drive, various types of memory (such as RAM, DRAM, and R OM, other storage devices (e.g., optical disks, etc.), or a combination thereof. The operation management system 10 includes one or more memories 40 .

[0073] The memory 40 stores, for example, personal user management information, reservation management information, sensor information, and browser information. The source information is stored.

[0074] The personal user management information is used to manage users registered in the reservation management system 12. For example, if a user account registered in the reservation management system 12 is Specifically, the user ID is registered in the reservation management system 12. User information and the like relating to the user are registered in personal user management information. 2, the user who is registered in the reservation management system 12 can use the service provided by the reservation management system 12. In addition, a user registered in the reservation management system 12 can 2 allows you to reserve booth 16.

[0075] The reservation management information is information for managing reservations for each booth 16. For example, Booth identification information, which is information for identifying booth 6, the use time of booth 16 (for example, the date of reservation), usage time information, which is information indicating the time of day when the booth 16 is reserved; user information regarding the user who reserved the booth 16; In addition, the information required to use Booth 16 at the time of use, such as usage information, is used for reservation management. The information will be registered.

[0076] The sensor information is information obtained by each sensor installed in the booth 16 . In addition, if an abnormality is detected by the sensor, information indicating that an abnormality has been detected is sent to the sensor. For example, the sensor information for each booth 16 may be stored in the memory 40. .

[0077] The booth information is information indicating the usage status of the booth 16. For example, Whether the booth 16 is in use or not is managed, and this information is included in the booth information.

[0078] Personal user management information, reservation management information, sensor information, and booth information are managed by the service provision system. and shared by the service providing systems 14A and 14B. can be.

[0079] In addition, some of the personal user management information, reservation management information, sensor information, and booth information At least one of them may be stored in the memory 32 of the operation management system 10. The information stored in the management system 10 does not have to be stored in the reservation management system 12. stomach.

[0080] The processor 42 is configured to control the operation of each part of the reservation management system 12. The processor 42 may include a memory.

[0081] For example, processor 42 is configured to manage reservations for booths 16. For example, the processor 42 receives a request for reservation of the booth 16 from the terminal device 26 and The processor 42 registers the reservation of the booth 16 in the reservation management information. When a reservation is made for the booth 16, the processor 42 , use during that time will be permitted.

[0082] The processor 42 also controls the reservation management system 12 to provide services to users. Data on the actual usage of the services used (e.g., data on the actual usage of Booth 16) , configured to transmit to different payment systems depending on the type of account of the user. For example, the processor 42 may use a personal account to When a provided service (e.g., booth 16) is used, the personal payment system 20 The company sends the performance data and uses the corporate account to manage the services provided by the reservation management system 12. When a service (e.g., booth 16) is used, the data of the usage record is stored in the corporate payment system 24. This allows the personal data to be transmitted when the service is used with a personal account. Payment is made through the payment system 20, and the service is used using a corporate account. In this case, the payment is made by the corporate payment system 24.

[0083] The processor 42 also provides a function for using the services provided by the reservation management system 12. It may be configured to create accounts, register users, and authenticate users. .

[0084] The processing executed by the processor 42 of the reservation management system 12 is For example, a corporate account may be used. When the service is used, the processor 34 of the operation management system 10 The data may be transmitted to the corporate payment system 24. It may be executed by the processor 34 of the system 10 .

[0085] The service providing systems 14A and 14B, like the reservation management system 12, are , a UI, a memory, and a processor.

[0086] The memory of the service providing system 14A stores the information registered in the service providing system 14A. Personal user management information, which is information for managing users who are registered, is stored. For example, The account of the user registered in the service providing system 14A is personal user management information. The users registered in the service providing system 14A are registered in the service providing information. The service provided by the service providing system 14A can be used. The same is true for B.

[0087] In addition, if the service provided by the service providing system 14A is a service that can be reserved, In this case, the memory of the service providing system 14A stores the service provided by the service providing system 14A. The service provision system stores reservation management information for managing reservations for services. The same is true for system 14B.

[0088] The memory of the service providing system 14A also stores the service provided by the service providing system 14A. The service providing system 14B stores information indicating the status of use of the service. The same is true for

[0089] Information stored in the service providing system 14A (for example, personal user management information, The reservation management information and information indicating the status of use, etc.) are used by the reservation management system 12 and the service The reservation management system 12 and the service providing system 14B are transmitted to the reservation management system 12 and the service providing system 14B. The same applies to the information stored in the service providing system 14B. It seems that

[0090] The processor of the service providing system 14A also The data on the actual usage of the services provided by the user will be used by the user. It is configured to send to different payment systems depending on the account type. For example, the processor 42 of the service providing system 14A may use a personal account to provide the service. When a service provided by the service providing system 14A is used, the service is used in the personal payment system 20. The service providing system 14A transmits the data of the actual use of the service and provides it using the corporate account. When the service provided is used, data on the usage record is sent to the corporate payment system 24. This allows the personal payment system to be used when a service is used using a personal account. If payment is made by 20 and the service is used using a corporate account, The payment system 24 makes the payment. The same applies to the service providing system 14B. be.

[0091] The processor of the service providing system 14A also Creation of accounts to use the services provided, user registration, and user authentication The same applies to the service providing system 14B.

[0092] The processes executed by the processors of the service providing systems 14A and 14B are as follows: This may be executed by the processor 34 of the operation management system 10.

[0093] The configuration of the terminal device 26 will be described in detail below with reference to Fig. 4. An example of the configuration of device 26 is shown.

[0094] The terminal device 26 includes, for example, a communication device 44, a UI 46, a memory 48, and a processor 5. Includes 0.

[0095] The communication device 44 is a communication interface and has the function of transmitting data to other devices; The communication device 44 has a function of receiving data transmitted from other devices. The communication device 44 may have a short-range communication function or a wired communication function. You can communicate with other devices by using wireless communication, or you can communicate with other devices by using LAN or the Internet. It may communicate with other devices via communication path N.

[0096] The UI 46 is a user interface, and is at least one of a display device and an operating device. The display device is a liquid crystal display, an EL display, etc. The operation device is a key The UI 46 is a device that combines a display device and an operation device. The UI may be a touch panel or the like.

[0097] The memory 48 is a device that configures one or more storage areas for storing data. 48 includes, for example, hard disk drives, various types of memory (such as RAM, DRAM, and R OM, other storage devices (e.g., optical disks, etc.), or a combination thereof. One or more memories 48 are included in the terminal device 26 .

[0098] The processor 50 is configured to control the operation of each part of the terminal device 26. Processor 50 may include a memory.

[0099] The processor 50 also synchronizes the candidate locations for reservation with the candidate services for use. The location and services shown change in tandem. In other words, if the location to be guided changes, the processor 50 changes the service accordingly. The location is, for example, booth 16. Of course, other locations besides booth 16 can be reserved. In the following example, Booth 16 is shown as an example of a location. The application is, for example, a program stored in the memory 48 of the terminal device 26. For example, the processor 50 executes an application to A screen showing the booth 16 and services other than the booth 16 is displayed on the UI 46 of the terminal device 26. Hereafter, we will refer to the application that provides location and service guidance as the "guidance application." It will be called "Booth 16" and will be guided by the same application. Services other than those provided at Booth 16 will be referred to as "linked services."

[0100] For example, the processor 50 may execute a guidance application to manage a reservation management system. The reservation management system 12 communicates with the booth 16 and manages the information about each booth 16 provided by the reservation management system 12. The system 12 receives the information and displays a screen showing a list of booths 16 on the UI 46 of the terminal device 26. The processor 50 also receives information about services provided by other service providing systems. The information to be provided may be transmitted to the relevant person via the reservation management system 12 or without the use of the reservation management system 12. The information is received from the other service providing system and displayed on the screen for reserving the booth 16. The information about the service displayed on that screen is information about the linked service. For example, the processor 50 may receive a link provided by another service providing system in which the user is registered. It may receive information about mobile services and display it on the screen, or it may check whether the user is registered. Receive information about linked services provided by other service providing systems, regardless of whether or not If the user needs to log in to the reservation management system 12, In this case, after the user logs in to the reservation management system 12, a screen showing a list of booths 16 is displayed. Similarly, if the user needs to log in to other service delivery systems, If there is a service-related The information may be displayed on a screen. Logging in to 14B can be done separately or by single sign-on. That is, the user may use the reservation management system 12 and the service providing system 14A, The user ID and password of each of the reservation management system 12 and the service provider 14B are By inputting the information into the supply systems 14A and 14B, you can log in to these systems separately. As another example, the user may enter a common user ID and password. Thus, the user can log in to both the reservation management system 12 and the service providing systems 14A and 14B. In addition, by logging in to the operation management system 10, the reservation management system 1 Even if you are permitted to log in to both the service providing systems 14A and 14B, The guidance application may be a web browser. The screen that guides you to the service 16 is a screen that is displayed on the website.

[0101] The booth 16 and the associated service are the operation management system 10, the reservation management system 12, or The information may be provided by other service providing systems. For example, the information may be provided by the reservation management system 12. The processor 42 transmits the information of the screen showing the list of booths 16 to the terminal device 26, and The processor 42 causes the UI 46 of the device 26 to display the screen. The information is received from the service providing systems 14A and 14B, and the information is transmitted to the terminal device 26. , and causes the UI 46 to display the information. 6 and the linked service are guided by the same application. For example, the processor 42 displays information about the linked services on a screen showing a list of booths 16. is the processor 34 of the operation management system 10 or the service providing system 14A, 14 The embodiment, each example and each variant described below may be executed by a processor of B. In this example, the guidance process is performed by the terminal device 26, the operation management system 10, and the reservation management system. This may be done by the system 12 or other service providing system.

[0102] The processor 50 determines whether the booth 16 is a candidate for reservation and whether the linked service is a candidate for use. Depending on the location and the relationship to the booth, the booth and associated services may be changed. For example, the processor 50 may calculate the location of each booth 16 based on the location relationship (i.e., the location relationship). For example, the processor 50 may change the booth 16 and the associated service depending on the user's preferences. For each booth 16, the distance between the booth 16 and the location where it is installed must be within a predetermined threshold. The services provided at the above locations will be linked to Booth 16 as collaborative services. Information indicating the location of the booth 16 is stored in the reservation management system 12 or the operation management system. information pre-stored in the system 10 and indicating locations where services other than the booth 16 are provided; is stored in advance in the service providing system or operation management system 10 that provides the service. The processor 50 calculates the following for each booth 16 based on the information indicating these locations: Services provided at locations where the distance between Booth 16 and the location is less than the threshold This will be linked to Booth 16 as a collaborative service.

[0103] The processor 50 of the terminal device 26 is connected to the booth 16 that is currently available. The linked service to be introduced may be changed depending on the relationship with the location where the service is provided. Booths 16 that are currently available are, for example, booths that can be reserved at the moment. For example, the processor 50 may use the currently available booths 16. information from the reservation management system 12 and the booths that are currently available. The processor 50 causes the UI 46 of the terminal device 26 to display a screen showing the list of the 16 items. For each booth 16, the location of the currently available booth 16 and The service provider system provides information about each service provided at locations where the distance between the The information is received from the systems 14A and 14B, and the information is used as information about the linked service. It will be linked to S16 and displayed on the screen.

[0104] The processor 50 of the terminal device 26 detects a location within a predetermined range based on the user's location. 16 booths currently available, including those where related services will be provided. The linked services that are introduced may be changed depending on the relationship between the user and the location of the user. The location of the terminal device 26 used by the user is determined by, for example, a GPS (Global Positioning System) For example, the processor 50 may acquire the location of the terminal device 26 by using the The distance between the booth and the location of the booth is less than the threshold. information about available booths 16 from the reservation management system 12, A screen showing a list of booths 16 is displayed on the UI 46 of the terminal device 26. 50 is for each booth 16, if there is a booth 16 currently available for use. Provides information about each service provided at a location where the distance between the location and the service is less than a threshold. The information is received from the systems 14A and 14B, and the information is used as information about the linked service. It will be linked to booth 16 and displayed on the screen.

[0105] In the information processing system according to this embodiment, different processes are performed depending on the type of user. By doing so, you can create an account to use the service (e.g. Booth 16 or linked services). may be created.

[0106] For example, if the payment method of an individual user is registered in the individual payment system 20, the reservation management The processor 42 of the system 12 generates a personal account for the individual user to use the booth 16. In addition, when a user belonging to a corporation receives a notification of user registration, the relevant When the information of the user who received the notification is registered, the processor 42 Create a corporate account to use Booth 16. Service Provision System 14 Similarly, for A and 14B, personal accounts are required to use the services they provide. These processes are performed by the operation management system 10. This may be performed by processor 34.

[0107] Here, a process for registering an individual user in the reservation management system 12 will be described. The scene where the user is registered in the reservation management system 12 is a scene where the user is registered in the reservation management system 12 using the service provided by the reservation management system 12. This is an example of a situation in which an individual user enters into a contract to use the service.

[0108] First, the processor 42 of the reservation management system 12 receives a request for registration of an individual user, The individual user is registered in the reservation management system 12. For example, the user is registered in the terminal device 26A. access the reservation management system 12 using the When the user makes a request, a screen for registering the user as an individual user in the reservation management system 12 is displayed. The screen is displayed on the UI 46 of the terminal device 26A. On the screen, enter your name, email address, password, and other information. This information is transmitted from the terminal device 26A to the reservation management system 12. The processor 42 of the system 12 registers this information in the personal user management information and manages the personal account. For example, the processor 42 may create a personal account and issue the personal account to the user. Create a user ID linked to the personal account and assign the user ID to the personal user. The user ID is registered in the management information and transmitted to the terminal device 26A. D is notified to the user. The user ID is determined by the user and is entered into the reservation management system. The personal information may be entered into the system 12 and registered in the personal user management information. The user ID and password assigned to the reservation management system are used by the user to access the reservation management system using their personal account. Used to log in to System 12.

[0109] If a payment method has not been registered, the user can use a personal account to manage the reservation system. I can log in to System 12, but I can't reserve Booth 16. The processor 42 of the reservation management system 12 allows the user to reserve the booth 16. do not have.

[0110] Next, the processor 42 of the reservation management system 12 executes the payment procedure for the use of the booth 16. The user registers the reservation information in the reservation management system 12 and the personal payment system 20. For example, When you register with the management system 12 and create a personal account, you will need to register your payment method. The screen and the menu for displaying the screen are displayed on the UI 46 of the terminal device 26A. The user inputs information about the payment method on the screen using the terminal device 26A. For example, if a credit card is used as a payment method, the user Credit card information (e.g., credit card holder name, number, expiration date, and and security code, etc.) Credit card information is used as a payment method. The information about the credit card is an example of the information about the card. The reservation management system 12 then transmits the credit card information to the processor 42. The information about the credit card is linked to the personal account and registered in the personal user management information. The information about the credit card is transmitted to the personal payment system 20, and the personal payment system It will be registered in Mu 20.

[0111] When the credit card information is registered in the personal payment system 20, A personal payment account will be created by Tem20.

[0112] Information about the personal payment account is transferred from the personal payment system 20 to the reservation management system 12. The processor 42 of the reservation management system 12 sends the personal account and personal payment account information to the The account is linked and registered in personal user management information.

[0113] When the credit card information is registered in the personal payment system 20, the individual user can , the booth 16 can be reserved. That is, the processor 42 of the reservation management system 12 allows individual users to reserve booth 16.

[0114] In addition, the individual user's name, email address, password, and credit card information The information about the operation management system 10 is stored in the operation management system 10 and is managed by the operation management system 10. It may be understood.

[0115] Here, the personal user management information will be described in detail with reference to Fig. 5. 1 shows an example of a personal user management table, which is an example of personal user management information. The data in the management table is stored in the memory 40 of the reservation management system 12.

[0116] In the individual user management table, for example, the user ID and the user type are stored for each user. information indicating the type, information indicating the user's name, information indicating the user's email address, , a password, information indicating a payment method, and a personal payment account are linked.

[0117] There are two types of users: individual users and corporate users.

[0118] As mentioned above, for individual users, there are various payment methods related to credit cards. The credit card information you enter is used for payment purposes. This information is registered in the individual user management table as information indicating the stage.

[0119] In addition, for individual users, a personal payment account for making payments through the personal payment system 20 is provided. An account is created and registered in the personal user management table.

[0120] As will be described later, for users registered as corporate users, You are not required to enter your credit card information and are registered as a corporate user. For users, credit card information is registered in the personal user management table. In addition, personal payment accounts are not created, and corporate users are not allowed to use personal payment accounts. The tag is not linked.

[0121] For example, the accounts with user ID "0001" and user ID "0003" are personal accounts. Account, user A1 with user ID "0001" and user ID "0003" User A2 is registered as an individual user in the individual user management table.

[0122] As will be explained later, the accounts of individual users belonging to a corporation can also be treated as individual corporate accounts. For example, user A1 is a user who belongs to corporation α. However, the account with user ID "0002" is registered in the personal user management table. , is a corporate account linked to user A1. Creating and registering a corporate account This will be explained in detail later. Note that the same user can have both a personal account and a corporate account. The registered email address may be the same, or the same email address may be used for both. Registration of may not be permitted.

[0123] The service providing systems 14A and 14B also have individual user management tables. The information is then created and stored in the service providing systems 14A and 14B. The information is registered in the personal user management information stored in the service providing system 14. The user is registered in the service providing system 14A. The same is true for .

[0124] In addition, users can log in to each service providing system using single sign-on. For example, a user may be allowed to log in to each service provider system separately. For example, by logging in to the operation management system 10 using single sign-on, In this case, the user may be allowed to log in to the service providing system. The user ID and password are used.

[0125] The data in the individual user management table is stored in the memory 32 of the operation management system 10. The information registered in the individual user management table is managed by the operation management system 10. It may be managed as follows.

[0126] As described above, a personal account and a personal payment account are created for each individual user. Once registered in the individual user management table, the individual user can reserve booth 16. The same applies to services other than those at Booth 16.

[0127] For example, when an individual user accesses the reservation management system 12 using the terminal device 26A, A login screen is displayed on the UI 46 of the terminal device 26A. Information for logging in to the reservation management system 12 using the account (e.g., user ID and password) A field will be displayed for the user to enter their user ID and password on the login screen. When the user enters the user ID and password, the entered user ID and password are transmitted from the terminal device 26A. The entered user ID and password are sent to the reservation management system 12. If the user is registered in the management table, the processor 42 of the reservation management system 12 The entered user ID and password are stored in the personal user management table. If the user is not registered in the reservation management system 12, the processor 42 of the reservation management system 12 Do not allow login.

[0128] If login to the reservation management system 12 is permitted, the UI 46 of the terminal device 26A displays The reservation screen is displayed. The reservation screen is used to reserve booth 16. On the front, you can see where the booths 16 are located, which booths 16 are available for reservation, and which booths are available for reservation. You can search for the time. List of available booths 16 and available times The user can specify the booth 16 and the time of use on the reservation screen and make a reservation. When the user instructs the terminal device 26A to use the booth 16, the terminal device 26A will send the information indicating the designated booth 16 and the available time. The reservation management system 12 then transmits the reservation information to the processor 42. The designated booth 16 and the usage time are registered in the reservation management information. Reservations for S16 are completed.

[0129] The processor 42 of the reservation management system 12 also determines whether or not a person is going to use the booth 16 during the designated time. The information required for this is used to create the reserved booth 16, the time of use, and the relevant user information. The information is linked and registered in the reservation management information, and the terminal device 26A used for the reservation is notified of the usage information. The usage information may be displayed on the UI 46 of the terminal device 26A or transmitted to the terminal device 26B. The usage information may be stored in the memory 48 of the device 26A. The usage information may include, for example, a password or key information. For example, the processor 42 of the reservation management system 12 may store different information for each reservation. The user of the terminal device 26A uses the usage information. For example, if booth 16 is locked, The information is used to unlock the booth 16. The information is also used to ensure that the booth 16 is being used legitimately. For example, the booth 16 may be used to indicate that it is a seat or In the case of vehicles, etc., the use information must be provided to show that the seat or vehicle is being used legitimately. In addition, if the booth 16 is an open space or place, or if the booth If no operation is required to use the service 16, the usage information does not need to be used.

[0130] The reservation management information will be described in detail below with reference to FIG. 6. 1 shows an example of a reservation management table, which is an example of information. The data in the reservation management table is It is stored in the memory 40 of the reservation management system 12.

[0131] In the reservation management table, for example, for each reservation of booth 16, the reservation ID and booth ID are D, information indicating the usage time, information about the user, and usage information are linked.

[0132] The booth ID is an example of information for identifying the reserved booth 16. Booth ID is predetermined for each booth 16 and associated with the booth 16 in advance.

[0133] The usage time is the time during which the reserved booth 16 is used. The usage time will be specified when reserving 16.

[0134] The information about the user includes user identification information for identifying the user who reserved booth 16. and terminal identification information for identifying the terminal device 26 used by the user. The identification information may include, for example, information indicating the user's name, user ID, and type of user account. The terminal identification information includes, for example, the terminal device 2 6 address information (for example, IP address, MAC address, etc.) and serial number, etc. For example, when a user reserves booth 16, information about the user is used to make the reservation. The reservation information is transmitted from the terminal device 26 to the reservation management system 12 and registered in the reservation management table. can be.

[0135] A specific example of the reservation management table is explained below. User A1, an individual user with an account, has registered a booth with booth ID "B1". Space 16 is reserved. The available time is from 10:00 to 11:00 on January 6th. In addition, the following information is available for use of Booth 16 from 10:00 to 11:00 on January 6th: The usage information C1 is determined. The usage information C1 is stored in the reservation management system 12. The information is transmitted to the terminal device 26 used for the purpose.

[0136] User A1 is also registered as a user belonging to a corporation, with the user ID "00 User A1 with a corporate account for booth ID "02" Space 16 is reserved. The available time is from 10:00 to 11:00 on January 7th. This information will be used to use Booth 16 from 10:00 to 11:00 on January 7th. This usage information C2 is sent from the reservation management system 12 to the reservation management system 13. It is sent to the terminal device 26 that was used.

[0137] A reservation management table is also created for each of the service providing systems 14A and 14B. The service providing systems 14A and 14B store the information. A service provided by the service 14A is reserved, and information about the reservation (e.g., identifying the service) is provided. information for distinguishing the service, information indicating the time when the service is used, and information indicating when the service is provided The information indicating the location, etc.) is stored in the reservation management table stored in the service providing system 14. The same applies to the service providing system 14B.

[0138] The following describes the process when a user uses booth 16. Booth 16 with ID "B1" is used by user A1 who has a personal account. For the sake of convenience, in the following explanation, booth 16 with booth ID "B1" will be referred to as "B This will be called "B1".

[0139] When the user A1 performs an operation to use the booth B1, the reservation management system 12 The processor 42 is a device for verifying whether the user A1 is permitted to use the booth B1. Perform authentication processing.

[0140] For example, the door to booth B1 is locked by an electronic lock. The user A1 brings the terminal device 26A close to the door. Then, the terminal device 26A transmits the usage information to the wireless communication device by using short-distance wireless communication. As described above, the usage information is stored in the reservation management system when the user A1 reserves the booth B1. The data is transmitted from the system 12 to the terminal device 26A and stored in the memory 48 of the terminal device 26A. The wireless communication device that receives the usage information from the terminal device 26A is the booth control device 18. or without the booth control device 18, the usage information and booth I of booth B1 are transmitted to the booth control device 18. D to the reservation management system 12. The processor 42 of the reservation management system 12 Refer to the reservation management table shown in 6 and enter the booth ID and the current date and time. Usage information (e.g., usage information C1) linked to the usage time including the Check whether the usage information matches the information provided.

[0141] If the transmitted usage information matches the usage information C1, the reservation management system 12 The processor 42 allows the user A1 who has a personal account to use the booth B1. In this case, the processor 42 of the reservation management system 12 performs the following via the booth control device 18: Alternatively, the booth control device 18 may be bypassed and the wireless communication device provided on the door of the booth B1 may be used. The electronic lock will then be unlocked according to the door unlock instruction. Once the electronic lock is unlocked, user A1 can open the door and enter booth B1. In addition, the processor 42 of the reservation management system 12 uses the usage information C1 to 1 to the booth control device 18. The memory of the booth control device 18 stores information indicating the usage time.

[0142] If the transmitted usage information does not match the usage information C1, the reservation management system 12 The processor 42 does not allow the user A1 to use the booth B1. The processor 42 of the management system 12 does not transmit information indicating an unlock instruction. The electronic lock on the door to base B1 will not be unlocked.

[0143] For example, if the current date and time is between 10:00 and 11:00 on January 6th and you have a reservation If the usage information transmitted to the management system 12 matches the usage information C1, the reservation management The processor 42 of the system 12 authorizes the use of booth B1 by user A1. The current date and time is between 10:00 and 11:00 on January 6th, and the usage information sent is If the information does not match the usage information C1, the processor 42 of the reservation management system 12 User A1 is not permitted to use booth B1. Even if the current date and time match with the report C1, the current date and time is between 10:00 and 11:00 on January 6th. If the date and time is other than 0, the processor 42 of the reservation management system 12 Use of booth B1 is not permitted.

[0144] The user ID, booth ID, and usage information are sent from the terminal device 26A to the reservation management system 1. In this case, the processor 42 of the reservation management system 12 may The combination of the received user ID and usage information and the user associated with the usage information C1 The processor 42 checks whether the combination of the ID and the usage information C1 matches. If these combinations match, the user A1 is permitted to use the booth B1. If these combinations do not match, user A1 is not permitted to use booth B1.

[0145] For example, when the end time of the usage time (for example, 11:00) has passed, the booth control device 18 transmits information indicating that the usage time has elapsed to the terminal device 26A used by the user A1. Information indicating that the usage time has elapsed is displayed on the UI 46 of the terminal device 26A. In addition, information indicating that the usage time has elapsed will be displayed on the display device installed in booth B1. It may be shown.

[0146] When the end time of the usage time (for example, 11:00) has passed and user A1 has left booth B1, When the time has elapsed, user A1 can The electronic lock cannot be unlocked using the usage information C1.

[0147] If Booth 16 is used using a personal account, the usage fee for Booth 16 will be charged to that individual. In the above example, the fee for using booth B1 is charged to the user This fee is charged to user A1 with ID "0001". For users with personal accounts The payment is made by the personal payment system 20. For example, The processor 42 refers to the reservation management table and allocates a boot order for each user who has a personal account. For example, the processor 16 generates usage history data that indicates the usage history of the processor 16. 42 creates usage record data for each predetermined period (for example, each month). The performance data includes billing data. The billing data is based on the usage fees for Booth 16. The usage fee may be determined for each booth 16, or may be calculated based on the length of use. The time may be determined based on the availability of the equipment installed in booth 16. Even if the booth 16 is not actually used at the reserved time, If the reservation for use of Booth 16 has not been canceled, the user who made the reservation In addition, refunds and discounts will be processed and the charges will be reflected in the charges. For example, the operator of the operation management system 10 may create the financial data. We handle refunds in response to complaints, etc., and offer discounts based on campaigns, etc. The processor 42 may transmit the usage history data of each individual user to the individual payment system 20. The individual payment system 20 transmits the payment for each individual user based on the usage history data. For example, the personal payment system 20 may process payments using registered credit cards. conduct.

[0148] The same applies when a user uses a service provided by the service providing systems 14A and 14B. Similarly, payment is made by the individual payment system 20. In other words, the service providing system 1 The processor 4A transmits the usage history data of each individual user to the individual payment system 20. This usage record data is the usage record of the service provided by the service providing system 14A. The same applies to the service providing system 14B. The system 20 individually settles the bill for each service used by an individual user. The reservation management system 12 is used to make payments for the use of the booth 16 and to provide services. Payment for the use of the service provided by the system 14A and the service providing system 14B Payment for the use of the services provided by the company will be made separately.

[0149] Here, a process for registering a corporate user in the reservation management system 12 will be described. The scene where the user is registered in the reservation management system 12 is a scene where the user is registered in the reservation management system 12 using the service provided by the reservation management system 12. This is an example of a situation where a contract is concluded for a corporate user to use the service.

[0150] First, a contract is concluded between the corporation and the operating company of the operation management system 10, and contract information is A contract is created, and under that contract, each user of the corporation can use the service. For example, by contract, each user belonging to corporation α can use the reservation management system. The booth 16 provided by the system 12 and the service provided by the service providing system 14A are used. It shall be possible to use it.

[0151] Next, the operator of the operation management system 10 uses the terminal device 26C to Among the users, users who are authorized to use the booth 16 provided by the reservation management system 12 The target users are users who can use Booth 16, and the service users are users who can use Booth 16. A user who is authorized to use the service provided by the service providing system 14A (i.e., The corporate authentication system is used to identify target users who are users who can use the service. For example, an administrator screen is displayed on the UI 46 of the terminal device 26C, and the administrator The administrator registers the target user in the corporate authentication system 22 on the administrator screen. Corporate identification information for identifying the user, user information about the user, and the user's The administrator specifies the information to identify the services that can be used. The processor 34 of the management system 10 then transmits this information to the corporate user of the corporate authentication system 22. The processor 42 of the reservation management system 12 registers the corporate identification information and the User information (e.g., user identification information) relating to target users who can use the service 16 and email address) in the corporate user management information of the corporate authentication system 22. Similarly, the processor of the service provider system 14A may also store the corporate identity information and the service provider's User information relating to target users who can use the services provided by the service providing system 14A. The user information may be registered in the corporate user management information of the corporate authentication system 22.

[0152] Next, a user registration guide is sent to the target user. For example, The processor 34 sends to the target user a link to a service that the target user can use. For example, the operation management system 10 notifies the user of the user registration by e-mail or the like. The processor 34 sends a reservation management system to the target user who is authorized to use the booth 16. The service providing system 14A notifies the user of the user's registration to the service providing system 14A. A user ID for the service providing system 14A is sent to a target user who is authorized to use the service. The processor 42 of the reservation management system 12 notifies the booth 16 of the registration. A proposal for user registration to the reservation management system 12 is sent to the target user who is authorized to use the reservation management system 12. The processor of the service providing system 14A notifies the service providing system 14A. The service provider system sends the information to the target user who is authorized to use the service provided by the A notice of user registration to 14A may be sent.

[0153] The target user who receives the notification of user registration will be able to access the services for which he / she has the right to use. User registration: User registration to the reservation management system 12 will be described below.

[0154] The target user accesses the reservation management system 12 using the terminal device 26B, and When the user is requested to register with the reservation management system 12, the user is registered as a corporate user in the reservation management system. A screen for registering the user in the system 12 is displayed on the UI 46 of the terminal device 26B. The user uses the terminal device 26B to enter his / her name and email address on the screen. When the user inputs information such as a password, this information is transferred to the reservation management system from the terminal device 26B. The processor 42 of the reservation management system 12 then transmits this information to the individual Register the individual user information, create a corporate account, and assign the corporate account to the target user. For example, the processor 42 may issue the certificate to a user associated with the corporate account. Create an ID, register the user ID in the personal user management information, and then use the user ID in the terminal device. This sends the user ID to the device 26B. is determined by the user and input into the reservation management system 12, and is used as personal user management information. The user ID and password associated with the corporate account may be registered with the user. The user logs in to the operation management system 10 and the reservation management system 12 using a corporate account. For example, the user ID and password are used to log in to the corporate authentication system 22. The user ID and password are sent to the company and registered in the corporate user management information. The information may be stored in the management system 10.

[0155] For example, the processor 42 of the reservation management system 12 may receive a user requesting registration of a corporate user. The user is a target user who has the authority to use the services provided by the reservation management system 12. For example, the processor 42 The corporate user management information may be referred to, or the confirmation may be made to the corporate authentication system 22. A user requesting to register as a corporate user may use the services provided by the reservation management system 12. If the user is registered in the corporate user management information as a user with the authority to use the service The processor 42 then registers the user as a corporate user. The user who is the target user has the authority to use the service provided by the reservation management system 12. If the user is not registered in the corporate user management information, the processor 42 Do not register as a corporate user.

[0156] As described above, the target user is registered in the reservation management system 12 as a corporate user. Once the account is issued, the target user can access the operation management system using the corporate account. The user can log in to the booth 10 and the reservation management system 12 and reserve the booth 16. That is, the processor 42 of the reservation management system 12 processes reservations for the booths 16 by corporate users. The same applies to the service providing system 14A.

[0157] The names, email addresses, and passwords of corporate users will be kept confidential in the operation management system. The information may be stored in the operation management system 10 and managed by the operation management system 10.

[0158] Here, the corporate user management information will be described in detail with reference to FIG. 1 shows an example of a corporate user management table, which is an example of human user management information. The data in the management table is stored in the corporate authentication system 22.

[0159] In the corporate user management table, for example, information indicating a corporate ID and a corporate name is stored for each corporation. information indicating the name of the user who belongs to the corporation, and information indicating the user's email address and information indicating the services that the user can use and the usage rights granted to the user. It is linked to information indicating whether or not a user has authority. It also contains the user ID and password of each user. is registered in the corporate user management table.

[0160] For example, users A1 and A2 are registered as corporate users belonging to a corporation α. The A1 and A2 are booths 16 provided by the reservation management system 12 and service provision systems You are authorized to use the services provided by 14A.

[0161] In addition, the user A1 is registered in the reservation management system 12 as a corporate user. For example, as shown in FIG. 5, user A1 is registered as a corporate user in the personal user management table. The same applies to user A2. In addition, since the corporate user himself is not charged, the payment method and personal payment account are It cannot be linked to a user.

[0162] For example, user A1 uses the user ID "0002" and the associated password. By doing so, the user can log in to the reservation management system 12 as a corporate user and reserve the use of the booth 16. The reservation method is for individual users to reserve booth 16. For example, as shown in FIG. 6, booth 16 with booth ID "B2" is The reservation is made by corporate user User A1. User A1 will make the reservation at 10:00 on January 7th. Between 00:00 and 11:00, you can unlock the electronic lock on the door of booth 16 by using user information C2. The company will lock the booth and allow corporate users to use booth 16.

[0163] User A1 is also registered as a personal user in the personal user management table. Therefore, user A1 may reserve booth 16 using a personal account, or You may reserve booth 16 using your personal account. When the service 16 is reserved and used, the personal payment system 20 issues a payment to the user A1. If Booth 16 is reserved and used using a corporate account, User A will be charged. The user A1 is not charged, but the corporate settlement system 24 charges the corporation α to which the user A1 belongs. You will be charged.

[0164] For example, when a corporate user accesses the operation management system 10 using the terminal device 26B, A login screen is displayed on the UI 46 of the terminal device 26B. Information for logging in to the operation management system 10 using an account (e.g., user ID and A field for entering the user ID (password, etc.) will be displayed. When the user enters the user ID and password, the entered user ID and password are transmitted from the terminal device 26B. Then, corporate authentication can be performed via the operation management system 10 or without the operation management system 10. The corporate authentication system 22 authenticates the user who requested the login. If the authentication is successful, the user is permitted to log in to the operation management system 10. If the user does not provide the necessary information, the user is not permitted to log in to the operation management system 10. For example, System 22 checks whether the entered user ID and password are registered in the corporate user management table. If so, the system allows the user to log in to the operation management system 10 and If the user ID is not registered in the corporate user management table, the user ID is not loaded into the operation management system 10. The decision on whether to allow or disallow login is made by the operation management system 10. It may be performed by

[0165] If login to the operation management system 10 is permitted, the UI 46 of the terminal device 26B displays The service selection screen is displayed. The service selection screen displays the services that can be used by logged-in user A1. For example, a list of services that the user has permission to use is displayed. The service 34 refers to the corporate user management table to identify the services that user A has permission to use. The service is identified, and a list of the identified services is displayed on the service selection screen.

[0166] When the user A1 selects a service on the service selection screen, A screen for reserving use is displayed on the UI 46 of the terminal device 26B. For example, if the booth 16 Once selected, a reservation screen for the booth 16 is displayed on the UI 46 of the terminal device 26B. The A1 can reserve booth 16 on the reservation page.

[0167] For example, as shown in Figure 6, a corporate user with a corporate account with user ID "0002" Booth 16 with booth ID "B2" has been reserved by user A1. The opening hours are from 10:00 to 11:00 on January 7th. Usage information C2 is set as information for use from 10:00 to 11:00 on the 7th of the month. This usage information C2 is sent from the reservation management system 12 to the terminal device 2 used for the reservation. Sent to 6B.

[0168] When user A1, a corporate user, uses booth 16, the process is the same as when an individual user uses booth 16. The process is the same as when using a corporate account, but the payment method is different. If Booth 16 is used, the usage fee for Booth 16 will be charged to the user who has the corporate account. The payment for the corporation is made by the corporate payment system 24. The processor of each service provision system is responsible for the services it provides. For example, a reservation management system creates usage record data that shows the actual usage of the service. The processor 42 of the system 12 refers to the reservation management table and manages the use of the booth 16 for each corporation. To give a concrete example, we create usage history data that shows the results of reservations. The processor 42 of the management system 12 generates a usage log showing the usage records of all users belonging to the corporation α. The same applies to other corporations. The same applies to 4A and 14B. For example, the processor of each service providing system may be Usage history data is created for each month. Usage history data includes billing data. Billing data The fee is calculated based on the service fee. The fee is determined for each service, for example. It may be determined according to the length of use time, or according to the usage status of the facility. If the service is not actually used at the reserved time, However, if the reservation for the service is not cancelled, In addition, refunds and discounts will be processed and reflected in the For example, the operator of the operation management system 10 may create billing data for the user. We have processed refunds in response to complaints from customers, and discounts based on campaigns, etc. It may be possible to do so.

[0169] For each corporation, usage data for all services used by all users belonging to the corporation is The payment is sent to the corporate settlement system 24. This transmission is performed under the control of the operation management system 10. The operation management system 10 manages the use of the services provided by each service providing system. Each service providing system is managed by the operation management system 10. , and transmits the usage record data of each corporation to the corporation settlement system 24.

[0170] The corporate payment system 24 performs payment for each corporation based on the usage history data. System24 calculates the total usage fees for each corporation based on the usage data for all services. For example, if a user belonging to corporation α uses When the booth 16 and the service provided by the service providing system 14A are used, 6 and the usage record data of the service provided by the service providing system 14A. The data is transmitted to the corporate payment system 24. The corporate payment system 24 The usage fee indicated by the actual data and the usage actual data of the service provided by the service providing system 14A are The total of the usage fees shown in the performance data is calculated, and the total usage fees is charged to Corporation α. As shown above, payments for all services are made together for each corporation. The total may be calculated by the operation management system 10, the reservation management system 12, or It may be calculated by other service provision systems. Of course, payment is made for each service. It can be broken.

[0171] The transition of the screens displayed on the UI 46 of the terminal device 26 will be described below with reference to FIG. Figure 8 shows the flow of screen transitions.

[0172] First, when an individual user starts a guidance application using the terminal device 26, A login screen 52 for the user is displayed on the UI 46 of the terminal device 26. Enter the user ID and password associated with your account on the login screen 52. When the user logs in to the reservation management system 12, a home screen 54 is displayed on the UI 46. If you do not have a personal account, you will be prompted to create one. A setting screen 56 is displayed, and the user ID and password are set on the setting screen 56. If an individual user forgets their password, a reset screen 58 for the individual user appears in UI 46. The individual user can reset the password on the reset screen 58. .

[0173] In addition, when a corporate user starts a guidance application using the terminal device 26, A login screen 60 for the user is displayed on the UI 46 of the terminal device 26. Enter the user ID and password associated with the account on the login screen 60. When the user logs in to the reservation management system 12, a home screen 54 is displayed on the UI 46. When a corporate user logs in to the operation management system 10, the service selection screen is displayed as UI4. 6, and if you select Booth 16 on the service selection screen, The surface 54 may be displayed on the UI 46 .

[0174] As indicated by the reference numeral 62, the user can confirm the reservation for booth 16 on the home screen 54. and the booth 16 currently in use. The user may launch a map application using the terminal device 26. When the application is started, for example, a map showing the location of each booth 16 is displayed on the terminal device 2. It is displayed in UI46 of 6.

[0175] In addition, a menu button is displayed on the home screen 54, and the user can press the menu button When this is pressed, a menu screen 66 is displayed on the UI 46 of the terminal device 26. At 6, the user can log out of the reservation management system 12. When you log out, the login screen 52 for personal users is displayed, and the corporate user logs out. When the user logs in, a login screen 60 for corporate users is displayed.

[0176] The menu screen 66 includes various menus. For example, a password for an individual user Menu 68 for changing words, Menu 7 for checking and modifying personal information for individual users 0, Menu 72 for viewing usage history, Registering credit card information for individual users Menu 74 for changing your account, Menu 76 for support, and Menu 77 for canceling your account for individual users. Menus 78 are included in the menu screen 66. The user can select an item from these menus. By selecting the target menu, various operations and processes can be performed.

[0177] Also, when the button to return to the home screen 54 from the menu screen 66 is pressed, or when When the menu operation or processing is completed, the home screen 54 is displayed on the UI 46 of the terminal device 26. will be done.

[0178] As indicated by the reference numeral 80, the user can search for the booth 16 on the home screen 54. For example, the location of booth 16, the date and time when it is available for reservation, and the availability of the booth can be displayed. The booth 16 can be searched for by using the price etc. as a search key. The information is transmitted from the terminal device 26 to the reservation management system 12, and the information is stored in the reservation management system 12. The processor 42 searches for booths 16 that match the search key, and then generates information indicating the results of the search. The information about the searched booth 16 is displayed on the UI 46. In addition, the booth 16 in use, the booth 16 that has been reserved, and the location close to the user's location Even if the booth 16 etc. installed in is searched and the search results are displayed on UI46, good.

[0179] As indicated by the reference numeral 82, the user selects a booth 16 from the list of booths 16. As indicated by the reference numeral 84, information regarding the selected booth 16 is then displayed on the terminal 26. It is also displayed on the UI46. Information about Booth 16, which is located close to the user's position, is displayed on UI46. As indicated by the reference numeral 86, the map application is started, A map showing the location of booth 16 may be displayed.

[0180] The user uses the terminal device 26 to specify the booth 16 and the date and time when the user will use the booth 16. When the user specifies the reservation and issues an instruction to execute the reservation, the reservation is completed as indicated by the reference numeral 88. For example, Information indicating a reservation instruction is transmitted from the terminal device 26 to the reservation management system 12, and the information shown in FIG. The reservation will be registered in the reservation management table. When the reservation is completed, the screen will return to the home screen. Transition to screen 54.

[0181] In the example shown in FIG. 8, the shared office and the print service are linked on the home screen 54. As a mobile service, guidance will be provided through the same information application as Booth 16. Both the office and print services may be introduced as linked services, or either one may be introduced as linked services. One of them may be introduced as a linked service.

[0182] For example, a shared office is a service provided by service provision system 14A. Reservations for the shared office are managed by the service provision system 14A.

[0183] The print service is a service provided by the service providing system 14B, Reservations for print services are managed by the service providing system 14B.

[0184] For example, as indicated by the reference numeral 80, when the user selects a shared office on the home screen 54, When the user instructs to search for the shared office, a screen for searching the shared office is displayed on the UI 46 of the terminal device 26. Users can search for shared offices on the search screen. Example: For example, the location of the shared office, the available reservation dates and times, and the usage fees can be used as search keys. The information indicating the search key can be sent from the terminal device 26 to the shared office. The service can be provided via the reservation management system 12 or without the reservation management system 12. The service providing system 14A receives the search result matching the search key. The terminal device 26 then searches for a suitable shared office and transmits information indicating the search results to the terminal device 26. As No. 90 indicates, information about the searched shared office is displayed on UI46. In addition, for each booth 16, there is a shared office whose distance to the booth 16 is less than the threshold. The search results will be displayed with information about the shared office linked to booth 16. Also, as indicated by the reference numeral 86, the map application may A map showing the location of the office may be displayed.

[0185] When the user issues a reservation for a shared office using the terminal device 26, A screen 92 for reserving the following is displayed on the UI 46 of the terminal device 26. This screen 92 is This is a different screen from the home screen 54. For example, the processor 50 of the terminal device 26 The information indicating the request on the screen 92 for reserving an office is sent to the service providing system 14A. The processor of the service providing system 14A transmits the share-off The information on the screen 92 for reserving the service is sent to the terminal device 26. 6 displays a screen 92. The screen 92 may be a website. For example, When a user instructs to reserve a shared office, the processor 50 of the terminal device 26 Access the address (e.g., URL) of the screen 92 for reserving an office, and The user can reserve a shared office on the screen 92. Before screen 92 is displayed, the service provider that provides the shared office can A screen for logging in to the system 14A may be displayed. When the user logs in to the service providing system 14A by entering the user ID and password, the screen 92 is displayed. If single sign-on is enabled, this login operation is invalid. screen 92 is displayed.

[0186] In addition, when the user issues a print service reservation instruction using the terminal device 26, the printer A screen 94 for reserving the online service is displayed on the UI 46 of the terminal device 26. The screen 94 is a screen different from the home screen 54. For example, the processor 5 of the terminal device 26 0 transmits information indicating a request for a screen 94 for reserving a print service to the service providing system. In response to the request, the processor of the service providing system 14B transmits the The information on the screen 94 for reserving the print service is sent to the terminal device 26. The UI 46 of the device 26 displays a screen 94. Note that the screen 94 may also be a website. For example, when a user makes a reservation for a print service, the terminal device 26 The user accesses the address (e.g., URL) of the screen 94 for reserving the online service, and The UI 46 displays a screen 94. The user reserves a print service on the screen 94. Before the screen 94 is displayed, the service that provides the print service can be A screen for logging in to the provision system 14B may be displayed. Enter your user ID and password and log in to the service providing system 14B. If Single Sign-On is enabled, the screen 94 will be displayed. No action is required and screen 94 is displayed.

[0187] As indicated by the reference numeral 96, the home screen 54 displays information to be notified to the user (e.g., For example, a notice may be displayed.

[0188] A more specific example will be described below.

[0189] Example 1 Hereinafter, the first embodiment will be described with reference to FIG. 9. In the first embodiment, the linked services are A shared office is guided. For example, a shared office is provided by the service provision system 14A. Reservations for the service are managed.

[0190] An example of the home screen is shown in Fig. 9. When user A logs in to the reservation management system 12, Upon logging in, the processor 50 of the terminal device 26 displays the home screen 54 on the UI4 of the terminal device 26. For example, the processor 50 may display the information on the home screen 54 in the reservation management system. 12 and displays a home screen 54 on the UI 46. As shown by the reference numeral 98, the booth 16 (e.g., “Booth X”) reserved by the user A is Information about booth 16 currently being used by user A is displayed. The information about booth X1 may include, for example, information indicating the name of booth X1, The information includes information indicating the location where the terminal device 26 is installed, information indicating the reservation date and time, etc. The processor 50 receives this information from the reservation management system 12 and displays it on the home screen 54. The information about booth X1 reserved by user A is registered in the reservation management table. It is recorded.

[0191] Also, as indicated by the reference numeral 100, the home screen 54 displays other booths 16 (for example, For example, information about the terminal device 26 ("Booth X1", "Booth X2", "Booth X3") is displayed. The processor 50 detects a block that is installed in a location where the distance between the block and the location of the user A is equal to or less than a threshold. Booth 16 that is currently available (e.g., "Booth X2" "Booth X3") from the reservation management system 12, and The list is displayed on the home screen 54. The location of the user A is the terminal device 26 used by the user A. Currently available booths are 16 (e.g., "Booth X2", "Booth X3" and "Booth X4"). Booth X3 is Booth 16, which is not currently reserved and can be booked. For example, Booth 16, which is currently available, will be available for a predetermined period from now. Booth 16 is not currently reserved, meaning that it can be reserved within a predetermined period from now. For example, if the current time is 9:30, then 9: Information about booth 16, which is not currently booked between 00:00 and 11:00, is available. It also displays information about Booth 16, which can be accessed by clicking the image. It may be shown.

[0192] A button 102 for displaying detailed information and a button 104 for displaying a reservation screen are displayed on the home screen 54, linked to booths X2 and X3, respectively.

[0193] For example, when the button 102 associated with booth X2 is pressed by the user, The processor 50 of the terminal device 26 receives the details of the booth X2 associated with the button 102. The information is received from the reservation management system 12, and the detailed information is displayed on the UI 46 of the terminal device 26. For example, if a screen different from the home screen 54 is displayed on the UI 46, Detailed information is displayed on the screen. For example, the detailed information is displayed on the screen where booth X2 is installed. Information indicating the address of the location, information indicating the location where Booth X2 is installed (e.g. Booth X If booth X2 is installed at a station, the name of the station will be displayed), and the location of booth X2 will be displayed. This includes a map of the booth and information about the equipment installed in booth X2. The same applies to

[0194] Also, when the button 104 associated with booth X2 is pressed by the user, The processor 50 of the device 26 reserves the booth X2 associated with the button 104. A reservation screen, which is a screen for making a reservation, is displayed on the UI 46 of the terminal device 26. For example, A reservation screen different from the screen 54 is displayed on the UI 46. User A specifies the date and time etc. on the reservation screen. When the user specifies the time and instructs to make a reservation, information indicating the instruction is transmitted from the terminal device 26 to the reservation management system 12. The reservation is then completed by the reservation management system 12. The reserved booth number is registered in the reservation management table stored in the system 12. You can use the X2 on the reserved date and time.

[0195] The processor 50 of the terminal device 26 may also use the following information as an example of the information about the linked service: Information about the software office is linked to the booth 16 and displayed on the home screen 54. For example, A display area 106 such as a window is displayed on the home screen 54 in association with the booth 16. Information about the shared office is displayed in the display area 106. For example, The information about the shared office is the name of the shared office and the A service provided by a service providing system 14A different from the service management system 12 The reservation management system 12 is used to provide a booth 16. The service provider company is an example of a location provider. The company providing the office space will collaborate with Booth 16 to provide a shared office space. The shared office provided by the service providing system 14A is an example of a service provider. This is an example of a service provided by another provider. notifies users that the shared office is a service provided by another provider For example, the service provision system 14A provides a service for reserving a shared office. The names of affiliated sites and other information about the shared office are displayed. Processor 50 The service may be provided via the reservation management system 12 or without the reservation management system 12. Receives information about the shared office from the provision system 14A and displays the information on the home screen 54. The processor 50 also sends the information from the operation management system 10 to the shared office. Information about the service may be received and displayed on the home screen 54.

[0196] In this way, the booths 16 that are candidates for reservation and the services that can be used are shown. The shared office and the shared office are displayed on the same home screen 54 and are accessed by the same navigation application. The shared office and booth 16 change in tandem.

[0197] For example, the processor 50 may be configured to have a booth X2 installed that is currently available. Shared offices are provided in locations where the distance between the office and the other location is less than a threshold (e.g., "shared office"). The information on the "Office Y2" is received from the service providing system 14A, and the information is The display area 106 is linked to the booth X2 and displayed on the home screen 54. The display area 106 is a display area where information about the shared office Y2 is displayed. The same applies to Booth X3, and there is a gap between the location where Booth X3 is located and Shared offices provided in locations where the distance is below a threshold (e.g., "Shared Office Y3") The information about Booth X3 is displayed in the display area associated with Booth X3. It is displayed on screen 54. In this way, different shared offices are introduced at each booth 16. If the booth 16 you are shown to changes, the shared office you are shown to will also change accordingly.

[0198] For example, a button 108 for displaying detailed information and a button for displaying a reservation screen are provided. The icon 110 is displayed in the display area 106 of the shared office Y2.

[0199] When the button 108 is pressed by the user A, the processor 50 of the terminal device 26 Detailed information of the office Y2 is provided via the reservation management system 12 or The detailed information is received from the service providing system 14A without going through the system 12, and the terminal device For example, a screen different from the home screen 54 is displayed on the UI 46. The detailed information is displayed on another screen. Information showing the address of the location where Shared Office Y2 is located, Information indicating the location (for example, information indicating the name of the building where shared office Y2 is located, etc.) ), a map showing the location of Shared Office Y2, and the This includes information on the facilities being used.

[0200] When the button 110 is pressed by the user A, the processor 50 of the terminal device 26 A reservation screen for reserving the office Y2 is displayed on the UI 46 of the terminal device 26. For example, a reservation screen different from the home screen 54 is displayed on the UI 46. The reservation screen is a website, and the button 110 displays the address of the website (e.g., When the user presses the button 110, the processor 50 User A accesses the address of the website and displays the reservation screen on the UI 46. When a reservation is instructed by specifying a date and time on the reservation screen, information indicating the instruction is transmitted from the terminal device 26. The reservation is sent to the service providing system 14A, and the service providing system 14A makes a reservation. The reservation is completed. The reservation is stored in the reservation management table 14A. User A will use the reserved shared office Y2 on the reserved date and time. In addition, if you need to log in to the service providing system 14A, Before the screen is displayed, the login screen is displayed. Enter your user ID and password on the screen to log in to the service providing system 14A. The reservation screen will be displayed. The screen for searching for shared offices can be found on the home screen. It may be displayed as a screen separate from screen 54.

[0201] The home screen 54 shown in FIG. 9 and each piece of information displayed on the home screen 54 (for example, For example, information about Booth 16 and information about the shared office) The system 10, the reservation management system 12 or the service providing system 14A sends the information to the terminal device 26. The information may be provided to the booth 16 and displayed on the UI 46 of the terminal device 26. Shared offices, which are mobile services, may be guided by these systems.

[0202] The booth 16 may be installed in a shared office. It may also be a service that provides a shared office including booth 16. In this case, booth 16 corresponds to an example of a first location, and a shared office corresponds to an example of a second location.

[0203] Figure 10 shows a schematic diagram of the relationship between Booth 16 and the shared office. In the office 112, for example, booths 114A and 114B are installed. When a shared office 112 is reserved by a user (e.g., user A), The booths 114A and 114B are installed in the shared office 112 by the users. In more detail, the shared office 112 may be prohibited from being reserved. Booths 114A and 114B are prohibited from being reserved on the reserved date and time.

[0204] For example, booths 114A and 114B are installed in a shared office 112. The information shown is a reservation management system 12 that provides booths 114A and 114B, and a share-off The information is stored in the service providing system 14A that provides the service 112, and the information is It is shared by the reservation management system 12 and the service providing system 14A.

[0205] Also, information about the user (e.g., user A) who has reserved the shared office 112, and The information indicating the date and time of the reservation is stored in the service providing system 14A. The information is shared by the reservation management system 12.

[0206] The processor 42 of the reservation management system 12 receives a user's reservation request at the date and time of the reservation for the shared office 112. Booths 114A and 114B are prohibited from being reserved by users other than User A. Allow booths 114A and 114B to be reserved by User A. The booths 114A and 114B are prevented from being reserved by users other than the user A. For example, if a user other than user A logs in to the reservation management system 12 and Even if you instruct the reservation manager to reserve booths 114A and 114B on the reservation date and time of booth 112, The processor 42 of the management system 12 does not accept the instruction and does not accept any instruction from a user other than user A. This prohibits booths 114A and 114B from being reserved.

[0207] Another example is a shared office 112 and a blog installed in the shared office 112. When a booth (e.g., booth 114A) is reserved by a user (e.g., user A) , a user other than the user in question has installed another booth in the shared office 112. A booth (eg, booth 114B) may be prohibited from being reserved.

[0208] The processor 42 of the reservation management system 12 receives a user's reservation request at the date and time of the reservation for the shared office 112. Booth 114B is prohibited from being reserved by any user other than User A, and By doing this, users other than user A can reserve booth 114B. prevents booth 114B from being reserved.

[0209] Example 2 Hereinafter, the second embodiment will be described with reference to FIGS. 11 to 14. In the second embodiment, the link server A print service is introduced as an example of a service. Data (e.g., image data or document data) stored in a server or cloud can be sent to a printer. This is a service that allows you to download and print using the printer. For example, the service providing system 14B is installed in a store or the like. In addition to the print function, the machine also has scan and copy functions. Such a multifunction peripheral may be used for a print service.

[0210] An example of the home screen is shown in Fig. 11. When user A logs in to the reservation management system 12, When the user logs in, the processor 50 of the terminal device 26 displays the home screen 116 on the user interface of the terminal device 26. The home screen 116 is displayed on the display 146. , information about booth 16 (e.g., "Booth X4") currently used by User A is displayed. In addition, as an example, the home screen 116 may include a user A's Booth 16 that has been reserved by The processor 50 of the terminal device 26 processes this information. The information is received from the reservation management system 12 and displayed on the home screen 116. The information is registered in the reservation management table.

[0211] Also, on the home screen 116, as an example, as indicated by the reference numeral 122, other booths For example, information about the terminal device 26 (e.g., "Booth X6") is displayed. The processor 50 detects booth 1 installed at a location whose distance from the user A's location is equal to or less than a threshold. 6, and booth 16 (e.g., "Booth X6") is currently available. The information is received from the reservation management system 12, and a list of the booths 16 is displayed on the home screen 116. Currently, booth 16 (e.g., "Booth X6") is available for use. Booth 16 is not reserved and can be booked at this time. As with the Home screen 54, there is a button to display detailed information and a button to display the reservation screen. The buttons are displayed and linked to each booth16 currently available. do.

[0212] The processor 50 of the terminal device 26 also controls the print server 124. The information about the service is displayed on the home screen 54 as information about the linked service. The printing service provided uses printers installed in convenience stores. It is a service that uses this to print.

[0213] For example, a button 126 for using a print service is displayed on the home screen 116. When the button 126 is pressed by the user A, the processor 50 of the terminal device 26 As shown in FIG. 12, a screen 128 for using the print service is displayed on the terminal device 26. The screen 128 is a different screen from the home screen 116. For example, screen 128 is a website, and button 126 displays the address of the website. When the user presses the button 126, the processor 50 The address of the print service is accessed and the screen 128 is displayed on the UI 46. When user A needs to log in to the service providing system 14B that provides the service, Before the screen 128 is displayed, the login screen is displayed on the UI 46. Enter D and the password into the login screen to log in to the service providing system 14B. screen 128 is displayed on the UI 46.

[0214] The screen 128 may include, for example, a screen for searching for a store that offers a print service. The link 130 provides a link to the website. The address of the website is linked to the link 130. When you give access to (for example, when you tap or click link 130) The processor 50 of the terminal device 26 accesses the website and executes the process shown in FIG. As shown in the figure, the search screen 132, which is a screen for searching for a store, is displayed on the UI 46 of the terminal device 26. Display it on.

[0215] The user can use the print service by entering a search key on the search screen 132. The search key can be, for example, a location on a map, an address, or The search key is a keyword or the like. The search key is transmitted from the terminal device 26 to the service providing system 14B. The processor of the service providing system 14B searches for the printer based on the search key. and searching for stores where the online service can be used, and displaying information indicating the search results on the terminal device. The information indicating the search results is displayed on the UI 46 of the terminal device 26.

[0216] Users can also search for stores near their current location and stores that are scheduled to open. For example, the processor 50 of the terminal device 26 can detect the location of the terminal device 26 by using a GPS or the like. 26 and transmits the information indicating the current location of the service provider system 14B. The processor of the service providing system 14B then determines whether the terminal device 26 is Search for stores whose distance from the current location is less than a threshold, and display the information showing the search results. The data is transmitted to the terminal device 26.

[0217] An example of a screen showing the search results is shown in FIG. 14. The search result screen 134 shows the store 1 is an example of a screen showing the results of a store search, and is displayed on the UI 46 of the terminal device 26. For example, , stores located around the current location of the terminal device 26 (for example, The search result screen 134 shows the stores whose distance between the store and the shop is equal to or less than the threshold value. do.

[0218] User A selects a store on the search result screen 134 and displays the printers installed in the store. For example, when user A selects a store, When you click "Print", a screen will appear for reserving a print service using the printer installed in that store. A reservation screen, which is a screen, is displayed on the UI 46 of the terminal device 26. When the user selects the reservation screen, When the user designates the reservation date and time and issues a reservation instruction, the terminal device 26 sends the information indicating the instruction to the server. The reservation is then completed by the service providing system 14B. The reservation is registered in a reservation management table stored in the service providing system 14B. User A can use the reserved printer on the reserved date and time.

[0219] (Variation) The following describes modified examples.

[0220] When Booth 16 and a linked service are reserved, the reservation of Booth 16 is canceled. If the reservation is cancelled, the reservation for the linked service may also be cancelled. Booth X2 is reserved and updated by user A via the home screen 54 shown in FIG. If the shared office Y2 linked to booth X2 is booked, The management system 12 and the service providing system 14A share information with each other. The reservation for booth X2 is linked to the reservation for shared office Y2, and the reservation management system 12 The reservation management table of the service provider system 14A is registered in the reservation management table of the service provider system 14B.

[0221] When user A issues a cancellation instruction for the reservation of booth X2 using terminal device 26, Information indicating the instruction is transmitted from the terminal device 26 to the reservation management system 12. The processor 42 of the system 12 follows the instruction and cancels the reservation for booth X2. The processor 42 of the reservation management system 12 also transmits information indicating the instruction to the service providing system. The processors of the service providing systems 14A and 14B transmit the Cancel the reservation for the linked service linked to the canceled reservation for Booth X2. For example, a reservation for booth X2 is linked to a reservation for shared office Y2, Since the reservation management table of the service provision system 14A is registered, The processor in Room 14A cancels the reservation for shared office Y2.

[0222] Please note that the linked service will not be cancelled automatically, but will be cancelled according to the user's instructions. For example, if user A requests cancellation of booth X2, the reservation management system Processor 42 in system 12 is associated with booth X2 and shared office Y2 is reserved. The processor 50 of the terminal device 26 then transmits information indicating that the terminal device 26 has been User A cancels the reservation for shared office Y2. When the instruction is given, information indicating the instruction is sent from the terminal device 26 to the service providing system 14A. The processor of the service providing system 14A makes a reservation for the shared office Y2. Cancel.

[0223] Another variation will be described. The processor 50 of the terminal device 26 receives a request for a booth 16 to be reserved. If so, the attendee may be guided to related services that can be provided on the way to the booth 16. Here, we will explain the case where a print service is introduced as a linked service as an example. For example, the processor 50 of the terminal device 26 may store information indicating the reference position in a reservation management system. The reference location is, for example, the terminal used to reserve the booth 16. The current location of the terminal device 26, the location specified by the user, or the location when the booth 16 was reserved. The processor 42 of the reservation management system 12 determines the reference position. and information indicating the location of the reserved booth 16 are transmitted to the service providing system 14B. The processor of the service providing system 14B transmits the reserved data from the reference position. Search for print services that can be provided along the route to the location of booth 16. For example, The processor of the service providing system 14B is located on the path and provides a print service. Stores that can provide the service and stores that are within a predetermined range from the route A search is made for stores that can provide the service, and information indicating the search results is displayed on the terminal device 26. The processor 50 of the terminal device 26 transmits information indicating the search results to the terminal device 26. Display it on UI46 of 6.

[0224] The above route may be the route that users who have reserved booth 16 are expected to take. For example, the above route may be determined according to the user's travel schedule. The determination may be made by the terminal device 26 or by the service providing system. The process may be performed by the operation management system 10 or by the user.

[0225] Another modified example will be described. When booth 16 and a linked service are used, The fee for using Booth 16 and the fee for using the linked service will be added together and the fee for using Booth 16 and the linked service will be calculated. For example, if the user is an individual user, If so, the processor 42 of the reservation management system 12 determines the booth 16 for that user. The data of the usage record is transmitted to the individual settlement system 20, and the service providing systems 14A, 14 B's processor shall store the data of the user's usage record of the linked service in the personal payment system. The personal payment system 20 then sends the data to the personal payment system 20. The fee for using Booth 16 and the fee for using the linked service will be charged to the user. For example, payment is made using a credit card linked to the user. Similarly, when using Booth 16 and linked services using an account, the corporate payment system System 24 will combine the fee for using Booth 16 with the fee for using the linked service. The combined fee is then billed to the corporation.

[0226] Another variation will be described. When booth 16 is reserved using a corporate account, In this case, a corporate user who uses a reserved booth 16 will use the personal account of the corporate user. For example, a corporate account may be used to access the linked service. Corporate users using Booth 16 with their personal accounts can use The user logs in to the service providing systems 14A and 14B and accesses the service providing systems 14A and 14B. You can use the linked services provided by B. In this case, you can use your personal account. The fee for the linked service used will be charged to the corporate user. The processors of the systems 14A and 14B are configured to check the usage record of the linked service for the corporate user. The data is transmitted to the personal payment system 20, and the personal payment system 20 receives the data of the usage record. For example, the Company may charge the Corporate User a fee for using the Collaboration Service based on the data. Payment is made using a credit card linked to the individual user. Booth 16 is a corporate account Since the reservation is made using the account, the fee for using Booth 16 is This payment is made by the corporate payment system 24.

[0227] Conversely, if Booth 16 is reserved using a personal account, In this case, the linked services may be used with a corporate account. The fees for using the linked services will be charged to the user who has the personal account. The fee will be charged to the legal entity to which the user belongs.

[0228] Another variation will be described. The processor 50 of the terminal device 26 receives a request for a booth 16 to be reserved. In cases where a linked service is provided, the usage fee may change. For example, the processor 50 of the terminal device 26 may notify the user that the reserved The information indicating the usage fee of the booth 16 is received from the reservation management system 12, and the booth 16 is The service providing system 14 receives information indicating the usage fees for the linked and reserved linked services. If the total usage fees received from booths 14A and 14B is greater than the usage fee for booth 16, If so, the UI 46 of the terminal device 26 displays that fact.

[0229] In the above-described first and second embodiments, the processor 50 of the terminal device 26 uses the booth 16 as a reference. Examples of collaborative services include shared offices and print services. For example, the processor 50 may be configured to detect a location within a predetermined distance from the location of the booth 16. We provide information on shared office or printing services that can be provided at the following address.

[0230] As another example, the processor 50 of the terminal 26 may be configured to use a service other than the booth 16 as a basis. For example, the processor 50 may guide the user to a service other than the booth 16. Based on the service, we propose a candidate booth 16 that should be reserved to receive the service. To enter.

[0231] For example, a user may use a terminal device 26 to access a service providing system that provides a shared office. When you log in to System 14A, the home screen for using the shared office will appear on the terminal device. The home screen is displayed on the UI 46 of the user interface 26. For example, the home screen may include a share currently being used by the user. The distance between the shared office, the shared office reserved by the user, and the user is within the threshold. Shared offices and other facilities located in locations below this value will be displayed. When the user specifies a shared office and instructs the display of detailed information, the processor of the terminal device 26 50 receives detailed information about the shared office from the service providing system 14A and The detailed information of the shared office is displayed on the UI 46. When you specify a shared office and make a reservation, a reservation form will be created to reserve the shared office. The reservation screen is displayed on UI46, and the user reserves the shared office on the reservation screen. The reservation is managed by the service provider system 14A.

[0232] The processor 50 of the terminal device 26 also performs a communication with the shared office for each shared office. The reservation management system 1 receives information about the booth 16 that is installed at a location where the distance is less than the threshold value. 2, and link the information about booth 16 to the shared office and display it on the home screen. When the user selects booth 16 on the home screen and instructs to display detailed information, The processor 50 receives detailed information about the booth 16 from the reservation management system 12 and Detailed information about booth 16 is displayed on the UI 46. When you specify booth 16 and make a reservation, the reservation screen for that booth 16 will be displayed in UI4. The user can reserve the booth 16 on the reservation screen. Reservations are managed by a reservation management system 12.

[0233] The user may switch the reference from booth 16 to another service, or the reference may be switched to booth 16 from other services.

[0234] In each of the above-described embodiments and modifications, a plurality of types of linked services are selected by the user. For example, the home screen 54 shown in FIG. 9 may include a shared office-related Both the information about the linked service and the information about the print service are displayed as information about the linked service. In addition, when reserving multiple booths 16 and further reserving linked services, For each booth 16, a search box for linked services will be displayed near the location where the booth 16 information is displayed. A search screen may be displayed.

[0235] In the above embodiments, the processor refers to a processor in a broad sense, and is not a general-purpose processor. processors (e.g., CPU: Central Processing Unit) and dedicated processors (e.g., GPU: Graphics Processing Unit, ASIC: Application Specific Integrated Circuit, FPGA : Field Programmable Gate Array, Programmable Logic Device, etc.) In addition, the operations of the processors in the above embodiments are performed by a single processor. It is not just a computer, but is achieved by multiple processors located in physically separate locations working together. In addition, the order of operations of the processor may not be limited to the order described in each of the above embodiments. It is not limited to this and may be changed as appropriate. [Explanation of symbols]

[0236] 10 Operation management system, 12 Reservation management system, 14A, 14B Service provision system system, 16 booth, 18 booth control device, 20 personal payment system, 22 corporate authentication Certificate system, 24 Corporate payment system, 26A, 26B, 26C Terminal equipment.

Claims

1. a processor; The processor: The booths that are candidates for reservation and at least one of a service that provides a virtual desktop infrastructure, a service that provides a video conference, and a web service that are candidates for reservation are introduced by the same application; Based on information indicating the location where the booth is installed and information indicating the location where the service is provided, presenting candidate booths that are installed at a distance equal to or less than a threshold from the location where the service reserved by the user is provided; Information processing device.

2. The processor: In response to an instruction from the user, switching between presenting candidate booths that are located at a distance equal to or less than a threshold value from the location where the service reserved by the user is to be provided, based on information indicating the location where the booth is installed and information indicating the location where the service is to be provided, and presenting candidate booths that are located at a distance equal to or less than a threshold value from the location where the reserved booth is installed, based on information indicating the location where the booth is installed and information indicating the location where the service is to be provided; 2. The information processing apparatus according to claim 1, wherein:

3. the reservation candidate service is a service that provides the video conference; A camera for photographing the inside of the booth and a microphone for collecting sounds inside the booth are provided in the booth.

3. The information processing apparatus according to claim 1, wherein the information processing apparatus is a computer.

4. On the computer, The booths that are candidates for reservation and at least one of the services that are candidates for reservation, which are a service that provides a virtual desktop infrastructure, a service that provides a video conference, and a web service, are guided by the same application; based on information indicating a location where the booth is installed and information indicating a location where the service is provided, displaying candidate booths that are installed at a distance equal to or less than a threshold from the location where the service reserved by the user is provided; program.

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