Information processing device, method, and program

Abstract

To provide an information processing device, a method, and a program which improve credibility of information posted on the Internet, in both sides of an objective element and a subjective element.SOLUTION: In a business operator server 20, a content management unit 26 manages authenticated content in which a request for examination of the contents of information content is made, and which is acknowledged through the examination of the contents of the information content related to the request by a registered member; a content provision unit 27 provides a web page which displays the managed authenticated content together with an application button for applying a request item with respect to at least one of a sender of the authenticated content and an approver concerned with the examination of the authenticated content, on a predetermined web site; and an application processing unit 28, when the application button is pushed in the web page, performs processing related to notification that the request item was applied from an operator who pushed the application button, with respect to one of the sender and the approver, who is a responder corresponding to the application button.SELECTED DRAWING: Figure 4

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, method, and program.

Background Art

[0002] In recent years, various types of information have been circulating in society through various information transmission media such as the Internet and paper media. Among these types of information, there is information transmitted from unspecified persons. Therefore, among the information circulating in society, there may be information with low credibility, such as false information intentionally describing content contrary to facts and unintentional misinformation based on the misrecognition of the author (for example, see Patent Document 1). For this reason, in order to cope with the circulation of such information, various methods for enhancing the credibility of information have been proposed (for example, see Patent Document 2).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0004] By the way, it is relatively easy for readers to attempt to contact the poster of information such as that posted by an individual on the Internet. However, for example, in the case of information on a web page handled by an objectively reliable organization and viewed by a large number of people, it is often not easy for readers to attempt to contact the poster.

[0005] Readers can assess the credibility of information circulating in society through various means, including checking the publisher and author names, comparing it with other works, reading reviews and comments from others, examining the status of tamper-proofing measures, and other methods. However, the credibility of information depends not only on these objective factors but also largely on subjective factors such as how those involved in disseminating the information interact with readers. A sincere attitude in answering questions that readers may have about the information dramatically increases its credibility.

[0006] Therefore, the objective of this application is to provide a technology that enhances the credibility of information posted on the internet from both objective and subjective perspectives. [Means for solving the problem]

[0007] To solve the above problems, the present invention provides a web page that displays certified content, which has been approved after reviewing the content of information content requested by a registered member, along with an application button for submitting requests to at least one of the senders of the certified content and the approvers involved in the review of the certified content.

[0008] More specifically, the present invention is an information processing device for improving the credibility of information posted on a predetermined website, comprising: a content management unit that manages certified content that has been approved after a request for review of the content of information content has been made by a registered member; a content provision unit that provides a web page on a predetermined website that displays the certified content managed by the content management unit, along with an application button for submitting a request to at least one of the sender of the certified content and the approver involved in the review of the certified content; and when the application button is pressed on the web page, the device sends a request to either the sender or the approver who is the responder corresponding to the application button. It includes an application processing unit that processes a notification that an application has been submitted by an operator.

[0009] The above-described information processing device makes it possible to easily submit requests to those involved in the dissemination of certified content posted on a webpage. In other words, if a reader who has read certified content wishes to request an interview or other information from those involved in the dissemination of that certified content, they can submit a request with simple operations. This facilitates communication between those involved in the dissemination of the certified content and the reader. Therefore, the above-described information processing device does not rely solely on the objective credibility of those who oversee content certification, but goes a step further by making it easy for readers who have read the certified content to contact those involved in the dissemination of that certified content, thereby improving credibility from the subjective perspective of the reader. It becomes possible to enhance the credibility of information posted on internet webpages from both objective and subjective perspectives.

[0010] Furthermore, the requested item may also be a request for an interview. This allows journalists responsible for disseminating various types of information to increase their perception of the credibility of verified content, thereby improving the reliability of information circulating in society.

[0011] Furthermore, the content provider may provide a webpage on a designated website that displays the authenticated content along with a sender request button for submitting requests to the sender and an approver request button for submitting requests to the approver. When the sender request button is pressed on the webpage, the application processing unit may perform a notification to the sender that the operator has submitted a request, and when the approver request button is pressed on the webpage, the application processing unit may perform a notification to the approver that the operator has submitted a request. If such buttons are provided, requests can be submitted with simple operations, making it possible to more effectively enhance the credibility from the perspective of the subjective elements perceived by the reader.

[0012] Furthermore, the Content Management Department may manage certified content that has been approved after a review of the information content requested by an external writer who is registered with the management organization, based on a request for content review by an already registered member of the management organization. This would enhance the credibility of information disseminated by various writers who operate outside the management organization, thereby contributing to improving the reliability of information circulating in society.

[0013] Furthermore, the information content is medical information, and registered members may be physicians. This makes it possible to contribute to improving the reliability of medical information circulating in society.

[0014] Furthermore, the present invention can also be viewed from a method perspective. The present invention may be, for example, an information processing method for improving the credibility of information posted on a predetermined website, wherein a computer performs a content management process for managing certified content that has been approved after a request for review of the content of the information content has been made and the content of the information content related to the request by a registered member has been reviewed; a content provision process for providing a web page on the predetermined website that displays the certified content managed by the content management process, along with an application button for submitting a request to at least one of the sender of the certified content and the approver involved in the review of the certified content; and an application process that, when the application button is pressed on the web page, performs a process for notifying either the sender or the approver, who is the responder corresponding to the application button, that a request has been submitted by the operator who pressed the application button.

[0015] Furthermore, the present invention can also be viewed from a programmatic perspective. The present invention, for example, is a predetermined An information processing program for improving the credibility of information posted on a website may include causing a computer to execute: a content management process for managing certified content that has been approved after a request for review of the content of the information content has been made by a registered member; a content provision process for providing a web page on the designated website that displays the certified content managed by the content management process, along with an application button for submitting a request to at least one of the sender of the certified content and the approver involved in the review of the certified content; and an application process that, when the application button is pressed on the web page, processes a notification to either the sender or the approver, who is the responder corresponding to the application button, that a request has been submitted by the operator who pressed the application button. [Effects of the Invention]

[0016] According to the present invention, it is possible to enhance the credibility of information posted on the internet from both objective and subjective perspectives. [Brief explanation of the drawing]

[0017] [Figure 1] Figure 1 is a conceptual diagram illustrating the direct functions realized by the content management system according to this embodiment. [Figure 2] Figure 2 is a second conceptual diagram illustrating the assurance function realized by the content management system according to this embodiment. [Figure 3] Figure 3 is a system configuration diagram of the content management system. [Figure 4] Figure 4 is a functional block diagram implemented in the service provider's server. [Figure 5] Figure 5 is a diagram of the first processing flow implemented on the service provider's server. [Figure 6] Figure 6 is a diagram of the second processing flow implemented on the service provider's server. [Figure 7]FIG. 7 is an image diagram showing the relationship between an article circulating in the media and readers. [Figure 8] FIG. 8 is an image diagram showing anti-unauthorized-use measures. [Figure 9] FIG. 9 is a third process flow diagram implemented in an operator server. [Figure 10] FIG. 10 is a diagram showing an example of medical information provided on the website of an operator server. [Figure 11] FIG. 11 is a diagram showing in an image a series of processes related to a request for an interview with a member doctor. [Figure 12] FIG. 12 is a diagram showing an example of the text of a request for an interview notified to a member doctor by e-mail. [Figure 13] FIG. 13 is a diagram showing an example of a web page for answering whether an interview is possible.

MODE FOR CARRYING OUT THE INVENTION

[0018] Hereinafter, embodiments will be described. The embodiments shown below are merely illustrative and do not limit the technical scope of the present disclosure to the following aspects.

[0019] <Overview> FIG. 1 is a conceptual diagram showing a direct function realized by a content management system according to an embodiment. The content management system of this embodiment is a system that enables enhancing the credibility of information posted on the Internet from both objective and subjective elements. In this embodiment, the content management system will be described by taking medical information as an example of information content for enhancing the credibility of information, but the content management system disclosed in the present application is not limited to the authentication of such medical information. The content management system disclosed in the present application can be applied to the authentication of information related to natural sciences such as physics and chemistry, information related to social sciences such as politics and economics, and other various types of information.

[0020] In the content management system of this embodiment, a business operator responsible for the operation of the content management system manages medical information created by its clients (an example of a "sender" in this application). This medical information is certified by a physician (an example of an "approver" in this application) who is contracted to review the medical information before it is posted on a web page that the content management system publishes on the internet. The physician who reviews the medical information is a physician registered as a member of the business operator and is responsible for the review necessary to grant an authentication mark to the medical information.

[0021] Furthermore, the content management system of this embodiment does not rely solely on the objective credibility of the official webpage of the authentication provider, but goes a step further by providing means to facilitate contact between the reader and those involved in the dissemination of the medical information (the information provider or the doctor who verified the content), thereby improving credibility from the subjective perspective of the reader. The function shown in Figure 1 is called the "direct function" because, in this content management system of this embodiment, it enables readers to easily contact those involved in the dissemination of the information. By realizing this direct function, the provider aims to improve the reliability of medical information circulating in the media and achieve its vision of creating a society that is not misled by false information such as medical fake news.

[0022] To achieve this vision, the content management system of this embodiment displays an application button on the webpage alongside the medical information, enabling media writers who have read the article to easily contact the company that published the medical information or the doctor who certified it. When the writer submits an application, the system automatically sends a request to the company or doctor. If the writer's interview with the company or doctor is realized through this application, the writer's subjective sense of credibility regarding the medical information will also increase. As a result, the credibility of the medical information will be enhanced from both objective and subjective perspectives.

[0023] Furthermore, the content management system also manages the following processes to guarantee the content of information distributed on various communication networks such as the Internet, various electronic information recording media such as optical discs and memory, print media such as magazines and newspapers, public broadcasting media such as television and radio, and other various media. Figure 2 is a second conceptual diagram illustrating the guarantee function realized by the content management system according to this embodiment.

[0024] In the content management system of this embodiment, as shown in Figure 2, the operator managing the content management system acts as a link between the client who created the medical information and the physician who undertakes the review of that medical information. The operator then allows the client to use an authentication mark in the media for medical information approved by the physician. The operator also monitors for the misuse of the authentication mark. The function shown in Figure 2 is called the "assurance function" because, in the content management system of this embodiment, the monitoring of the misuse of medical information using the authentication mark in this way guarantees the content of the medical information to a certain extent. By realizing this assurance function, the operator aims to improve the reliability of medical information circulating in the media and achieve its vision of creating a society that is not misled by false information such as medical fake news.

[0025] To achieve this vision, specifically, the content management system of this embodiment, upon receiving a request from a client for authentication of medical information, requests a pre-registered member physician to review the medical information. Once the medical information is approved by the member physician, the system notifies the client that it has been authenticated. In this notification, the authentication mark that the client can use when distributing the medical information through media is identified as an identifier to distinguish it from other authentications. Both are provided electronically to the client in the form of image data. Therefore, the client can publish the medical information in the media with the image data attached to it. Furthermore, when the content management system extracts medical information bearing the certification mark that is circulating in the media, it compares the extracted medical information with the certified medical information. If there is a discrepancy, the system notifies the client that the certification mark has been used on medical information that differs from the certified information. This allows the client to take various actions, such as correcting or deleting articles containing medical information that have been published in the media, issuing corrective recommendations to those who have used the certification mark without permission, and consulting with the operator of the content management system. In addition, if the unauthorized use of the certification mark is discovered, the operator of the content management system may take corrective measures without notifying the client.

[0026] The content management system of this embodiment provides such assurance functions, ensuring that medical information distributed in the media that bears the aforementioned certification mark is more reliable than information without the certification mark. Furthermore, since medical information with the certification mark distributed in the media is compared with certified medical information, the appropriate use of the certification mark is ensured, and social trust in the certification mark is built up. If the certification mark becomes well-known and the reliability of medical information bearing it is socially recognized, people who consume media information will be able to assess the reliability of medical information based on the presence or absence of the certification mark. This is expected to contribute to the realization of a society that is not misled by medical fake news, etc.

[0027] The details of the content management system of this embodiment will be described below.

[0028] <System Configuration> Figure 3 is a system configuration diagram of the content management system 1. The content management system 1 comprises a business server 20 operated by business operator 2 (an example of an "information processing device" as referred to in this application), a client terminal 30 used by client 3, a member physician terminal 40 used by member physician 4, a media server 50 operated by media 5, and a writer terminal 70 used by writer 7. The business server 20, client terminal 30, member physician terminal 40, and media server 50 can communicate with each other via the Internet 6, which is a public communication line. Writer 7 may be a journalist belonging to a specific media 5, or an independent journalist.

[0029] In Figure 3, two member physician terminals 40 are shown, but the number of member physicians 4 of the service provider 2 is not limited to two. Service provider 2 has many member physicians 4, and can communicate with each member physician's terminal 40 via the internet 6. Also, in Figure 3, media 5 is shown as separate from clients 3, service provider 2, and member physicians 4, but for example, clients 3, service provider 2, and member physicians 4 may publish web pages or monthly magazines, and thus constitute part of media 5. Furthermore, in Figure 3, the service provider server 20, client terminals 30, member physician terminals 40, and media server 50 are connected to the internet 6 by solid lines, but each device may be connected to the internet 6 wirelessly or via wired connections.

[0030] The operator server 20, client terminals 30, member physician terminals 40, media server 50, and writer terminal 70 all consist of a CPU (Central Processing Unit), memory, main memory such as SSD (Solid State Drive) and HDD (Hard Disk Drive), and input / output interfaces. It is a computer having a network, communication interface, etc. For the client terminal 30, member physician terminal 40, and writer terminal 70, for example, smartphones, tablet computers, personal computers, and various other types of computers are applicable. Furthermore, for the operator server 20 and media server 50, for example, general-purpose servers, personal computers, rental servers installed in data centers, cloud services, and various other types of computers are applicable. Computers are applicable.

[0031] Figure 4 is a functional block diagram implemented in the operator server 20. In the operator server 20, the CPU executes a computer program loaded from the main memory into memory, thereby realizing seven functional blocks, such as the review processing unit 21, the authentication management unit 22, the comparison processing unit 23, the notification processing unit 24, the content management unit 26, the content provision unit 27, and the application processing unit 28, as well as a database 25 that stores various information. The review processing unit 21 is responsible for receiving a review of the content of medical information sent from the client terminal 30 via the Internet 6 and sending a request for review to each member physician terminal 40. The authentication management unit 22 is responsible for sending an image data of the authentication mark to the client terminal 30 of the client 3 that requested the review of the medical information approved by the member physician 4, and for registering it in the database 25. The comparison processing unit 23 is responsible for extracting information content with an authentication mark from the information content distributed on the media server 50 of the media 5, etc., and for comparing the extracted information content with the authenticated medical information. Furthermore, the notification processing unit 24 is responsible for notifying the user if there is a discrepancy between the extracted information content and the authenticated medical information. The content management unit 26 is responsible for managing the authenticated medical information. The content provision unit 27 is responsible for publishing the medical information managed by the content management unit 26 on the web page of the business operator server 20. The application processing unit 28 is responsible for receiving applications for interviews related to medical articles. The database 25 stores information on member physicians 4 who are registered as members of business operator 2 (member number, name, email address, etc.) and files of medical information approved by member physicians 4. The database 25 also stores information on writers 7 and other members who are registered as members who can access the medical information website published on the web page of the business operator server 20 (member number, name, email address, etc.).

[0032] The following describes the processing details implemented in the content management system 1 of this embodiment. In this embodiment, the medical information handled in the "direct function" outlined using Figure 1 is treated as having undergone authentication in the "guarantee function" outlined using Figure 2. Therefore, for the sake of clarity, the following will first describe the details of the processing related to the guarantee function, and then the details of the processing related to the direct function.

[0033] <Processing flow related to warranty function> Figure 5 is a diagram of the first processing flow implemented in the carrier server 20. The first processing flow implemented in the carrier server 20 will be described below.

[0034] While the business server 20 is executing the computer program loaded into memory, it repeatedly performs the following process: that is, the business server 20 determines whether or not it has received a request for review sent via the Internet 6 from the client terminal 30 operated by the client 3 (S101). The request for review may take the form of the client 3 accessing a web page published by the business server 20 on the Internet 6 using the client terminal 30 and uploading a file of medical information to be reviewed on that web page, or the form of the client 3 sending an email requesting the review from the client terminal 30 to the business operator 2's email address for review acceptance, or the form of the client 3 mailing application documents or electronic files for review to business operator 2. The business server 20 may automatically accept requests sent from the client 3 in these forms, or it may accept them after confirmation and input operations of the review content by an employee of business operator 2.

[0035] If the service provider server 20 makes a positive determination in step S101, it then requests the medical information, which is the information content to be reviewed, sent from the client terminal 30 to be reviewed. A predefined message to that effect is sent to the member physician terminal 40 via the Internet 6 (S102). The request for review may take the form of sending the medical information requested for review to each member physician 4's member physician terminal 40 by email, or the member physician 4 accessing the web page on the service provider server 20 using their member physician terminal 40, or the service provider 2 mailing the information to the member physician 4 in paper form.

[0036] Next, the service provider server 20 determines whether or not the proofreading by member physicians 4 has been completed (S103). The determination of whether or not the proofreading by member physicians 4 has been completed may be made, for example, by receiving proofreading results from the member physician terminals 40 of all member physicians 4 who requested proofreading, by receiving proofreading results from a predetermined number or more member physicians 4's member physician terminals 40, or by making a positive determination after a certain period of time has elapsed since the proofreading was requested. The proofreading methods by member physicians 4 include, for example, pressing an approval button provided on the service provider server 20's web page, replying by email with the proofreading results, or mailing a paper document with the proofreading results. The service provider server 20 may automatically receive the proofreading results sent from member physicians 4 in these ways, or it may receive them after confirmation and input operations by employees of the service provider 2.

[0037] If the operator server 20 makes a positive determination in step S103, it then performs the authentication process (S104). The authentication process involves registering the approved medical information in the database 25, generating an identifier to be assigned to the authentication mark, and providing the authentication mark to the requesting party for the review. The authentication mark is provided in the form of electronic image data so that client 3 can easily include it in their article. For this reason, it is preferable that the authentication mark be provided to client 3 by means of download from the operator server 20's web page or as an attachment to an email sent to client terminal 30 of client 3, but it may also be provided by mail, for example, by mailing an electronic information recording medium containing the image data.

[0038] In the content management system 1, the service provider server 20 repeatedly executes the processes described in steps S101 to S104 above, thereby accumulating authenticated medical information in the service provider server 20's database 25 for each identifier. The client 3 can then transmit information to various media 5 by adding an authentication mark to the authenticated medical information. The identifier is a unique identifier issued individually for each authentication, and may be, for example, a string containing a mixture of alphanumeric characters.

[0039] Next, we will explain the process for monitoring the proper use of the certification mark. Figure 6 is a diagram of the second processing flow implemented on the operator server 20. The second processing flow implemented on the operator server 20 will be explained below.

[0040] While the business server 20 is executing the computer program loaded into memory, it repeatedly performs the following process in addition to the processes in steps S101 to S105 described above. Specifically, the business server 20 crawls the internet 6 to access media servers 50 of various media 5 and refers to various articles (information content) (S201). The business server 20 then determines whether or not the above-mentioned authentication mark is attached to the article (S202). Crawling the internet 6 can be achieved by using a publicly known crawler. Furthermore, the determination of whether or not the authentication mark is attached to the article can be achieved based on the degree of matching of the features of the authentication mark, etc. If the crawler has a function to extract only articles that have the authentication mark, steps S201 and S202 may be the same step.

[0041] If the operator server 20 makes a positive determination in step S202, it reads the identifier assigned to the authentication mark (S203). The identifier is read using, for example, an existing OCR ( Optical Character Recognition (OCR) technology is available. That is, the certification mark is attached To read the given identifier, for example, a character region is extracted using layout analysis, and a character extraction analysis process is performed to break down the characters within the character region one by one, followed by a recognition process to recognize what character the image data represents. The recognition process includes, for example, a normalization process to enlarge / reduce the character image to a certain size, a feature extraction process for the character image (features such as vertical, horizontal, and diagonal lines, the length of each line, and the positional relationship between lines), a matching process to search for character codes that match the feature quantities of the character image, and an automatic correction process using a dictionary (such as a word dictionary) for each character code and / or string extracted in the matching process.

[0042] After reading the identifier, the service provider server 20 queries the database 25 for the existence of the same identifier (S204). Then, the service provider server 20 extracts the medical information with the same identifier registered in the database 25.

[0043] If the service provider server 20 extracts medical information with the same identifier in step S204, it then determines whether the content of the article referenced in step S201 matches the content of the medical information extracted in step S204 (step S205). The determination of whether the content matches can be made, for example, based on whether the degree of matching of the text data is above a predetermined threshold. Furthermore, it is also effective to utilize AI (Artificial Intelligence) in determining the degree of matching of the content.

[0044] When submitting an article to Media 5, there are typically character limits, form requirements, and some proofreading. Therefore, it may not be possible to determine whether the content of the article matches the content of the authenticated medical information registered in Database 25 based solely on the degree of text data matching. However, by utilizing AI in determining the degree of content matching, it becomes possible to mechanically measure the degree of content matching even if the article has been slightly altered from the authenticated medical information. For example, by processing the text into individual words, counting the application frequency of each word to vectorize the text, and calculating the similarity of the vectors, it becomes possible to measure the degree of matching between the two texts. Applying various deep learning and learning models at this stage can yield highly accurate values ​​as the degree of matching.

[0045] Furthermore, if the carrier server 20 determines in step S204 that no identical identifier exists, or if it determines in step S205 that the content of the article does not match the authenticated medical information, it will notify the user accordingly (S206). For example, if the carrier server 20 determines in step S204 that no identical identifier exists, it will inform the person in charge at carrier 2 that unauthorized use of the authentication mark has been detected. Also, if the carrier server 20 determines in step S205 that the content of the article does not match the authenticated medical information, it will inform the relevant client 3 or carrier 2 that an article with inconsistent content has been detected. These notifications may be sent by the carrier server 20 via email, etc., by the notification function of an application installed on a mobile information terminal such as a smartphone, by being displayed on an individual screen for the user that appears when accessing the carrier server 20's web page, or by being printed out on paper by a printer connected to the carrier server 20. Furthermore, the guidance for client 3 may be provided manually through a representative of service provider 2, rather than being sent from the service provider server 20 to the client terminal 30.

[0046] In the explanation of the processes in steps S201 to S206 above, for the sake of ease of understanding, the monitoring of articles obtained by crawling the Internet 6 was used as an example. However, the operator server 20 may also monitor articles from media that are not distributed on the Internet 6, such as magazines obtained by operator 2 or the content of television broadcasts transmitted via public wireless. In this case, for example, an employee of operator 2 could scan the paper article and digitize it. The digitized material is processed in steps S201 to S206, similar to the processing of articles obtained via the Internet 6. Alternatively, video recordings of television broadcasts are analyzed, and articles displayed on the screen showing the authentication mark are digitized and processed in steps S201 to S206, similar to the processing of articles obtained via the Internet 6. This makes it possible to monitor articles from media that are not circulated on the Internet 6, such as articles in paper format obtained by the person in charge of business operator 2.

[0047] In the content management system 1, the service provider server 20 repeatedly executes the processes described in steps S201 to S206 above, thereby monitoring the usage status of the certification mark. If unauthorized use of the certification mark is detected, the client 3 or service provider 2 is notified, enabling prompt correction of the unauthorized use. This ensures the reliability of medical information bearing the certification mark and the social credibility of the certification mark itself.

[0048] The following describes the vision that can be realized by the content management system 1 of this embodiment. Figure 7 is an image diagram illustrating the relationship between articles circulating in the media and readers. In the content management system 1 of this embodiment, the use of a certification mark is permitted for medical information approved by a physician. Therefore, as the use of the content management system 1 becomes widespread, articles with and without certification marks will circulate in the media. Consequently, readers who read media articles will have the opportunity to see the certification mark attached to the articles. As opportunities to see the certification mark increase, the certification mark will become recognized among readers, and they will come to know that articles with the certification mark have been approved by a physician. As a result, when readers select articles in the media, they will choose articles with certification marks rather than articles without them. Consequently, readers will have fewer opportunities to be misled by false information such as medical fake news.

[0049] Furthermore, because measures are taken to prevent the misuse of the certification mark as described above, the possibility of damage to the social credibility of the certification mark is also suppressed. Figure 8 is an illustrative diagram showing the measures to prevent misuse. In the content management system 1 of this embodiment, medical information approved by a physician is stored in the database 25, and articles bearing the certification mark that are distributed in the media are compared with the certified medical information stored in the database 25. For example, articles whose content matches the certified medical information, such as "Article 1" and "Article 2" shown in Figure 8, are considered to be in proper use of the certification mark. On the other hand, articles whose content differs from the certified medical information, such as "Article 3" shown in Figure 8, are considered to be inappropriate use of the certification mark, and corrective recommendations are issued. Therefore, according to the content management system 1 of this embodiment, the possibility of widespread misuse of the certification mark is suppressed as much as possible, and the social credibility of the certification mark attached to articles containing medical information is maintained.

[0050] Furthermore, for example, it is not easy for writers such as journalists who write information for the media to contact renowned physicians with advanced knowledge. On the other hand, physicians who have become famous due to their high aspirations for medicine often lament the reality that information is not accurately conveyed in the media, even though they hope to disseminate and spread reliable medical information in order to realize better medical care and society. In this respect, in this embodiment, the content management system 1 realizes a platform on which physicians and writers can share medical information, and the medical information created by the writers is reviewed by physicians, so it can be said that it can connect writers and physicians and contribute to the dissemination of medical information that aligns the intentions of both parties.

[0051] The explanation of the processing flow for the "guarantee function" is as described above. Next, we will explain the processing flow for the "direct function".

[0052] <Processing flow related to direct functions> Figure 9 is a diagram of the third processing flow implemented in the carrier server 20. The third processing flow implemented in the carrier server 20 will be described below.

[0053] While the business server 20 is executing a computer program loaded into memory, it repeatedly performs the following process: The business server 20 determines whether there is a request from a writer 7 or other member who is registered as a member on the business server 20's website to view a webpage containing medical information (S301). A viewing request may take the form of, for example, the writer 7 accessing the top page of a website published by the business server 20 on the Internet 6 using their writer terminal 70 and clicking a button on that top page to transition to appropriate medical information, or it may take the form of clicking a hyperlink in an email newsletter that is periodically or irregularly delivered from the business server 20 to the writer terminal 70. When a viewing request is made, the business server 20 sends data to the requesting writer terminal 70 to display a webpage containing medical information.

[0054] Figure 10 shows an example of medical information provided on the website of the service provider server 20. When a user requests to view a webpage containing medical information on the website of the service provider server 20, medical information such as that shown in Figure 10 is displayed on the screen of the writer terminal 70. Specifically, the webpage containing the medical information displays content that includes, for example, the aforementioned authentication mark C1, the title of the medical information (press release) C2, the information provider C3, the content of the medical information C4, comments from the doctor involved in the authentication of the medical information C5, a button to request an interview with the company that provided the information C6, and a button to request an interview with the doctor involved in the authentication of the medical information C7.

[0055] The service provider server 20, with such a webpage displayed on the writer terminal 70, determines whether or not an interview request has been submitted (S303). For example, if the viewer, writer 7, clicks the application button C7 on the writer terminal 70, a positive determination is made in step S303, and an interview request is submitted to the member physician 4 who was involved in the authentication of the medical information on the webpage (S304).

[0056] Figure 11 is a diagram illustrating the series of processes involved in requesting an interview from member physician 4. For example, when the application button C7 is clicked, the service provider server 20 queries the database 25 for the email address of member physician 4 who was involved in the authentication of the medical information on the web page and retrieves it. The service provider server 20 then sends an email notifying the retrieved member physician 4 of the interview request.

[0057] Figure 12 shows an example of the text of an interview request sent via email to member physician 4. The service provider server 20 uses the names of registered writers 7 and standard text data to automatically generate text indicating that writer 7 wishes to interview the physician, as shown in Figure 12. It then sends this text as an email to member physician 4's email address. This text includes a link to a URL (Uniform Resource Locator) on the service provider server 20's website that allows access to a webpage for responding to whether or not the interview is possible.

[0058] Figure 13 shows an example of a webpage for responding to interview requests. When a member physician 4 sees an email notifying them of an interview request and clicks the URL link for responses provided in the email on their terminal 40, the service provider server 20 displays a response webpage on the member physician's terminal 40, as shown in Figure 13. The webpage for responding to interview requests displays content including a selection button C11 for accepting or rejecting the interview, information related to the interview C12, and a field C13 where the member physician 4 can enter their requests regarding the interview.

[0059] The service provider server 20, with such a webpage displayed on the member physician terminal 40, determines whether or not to accept the interview request (S305). For example, if member physician 4 clicks "YES" (accept) on the selection button C11, a positive determination is made in step S305, and the service provider server 20 performs various forwarding processes such as notifying the writer 7 who made the request of acceptance or other requests (S306). Alternatively, if member physician 4 clicks "NO" (reject) on the selection button C11, a negative determination is made in step S305, and the service provider server 20 performs other processes such as sending further interview requests to other member physicians 4 in steps S304 and beyond, or notifying the writer 7 who made the request that the interview is not possible (S307).

[0060] In the explanation of the above series of steps S301 to S307, the example given was the case when the request button C7 for an interview with member physician 4 is pressed. However, the same applies when the request button C6 for an interview with a company such as client 3 is pressed.

[0061] In the content management system 1, the business server 20 repeatedly executes the processes in steps S301 to S307 described above, enabling easy contact with those involved in the dissemination of medical information posted on the business server 20's web page. In other words, if a writer 7 who has read the medical information wishes to conduct an interview, they can easily apply for an interview. Communication then takes place between the person involved in the dissemination of the medical information and the writer 7. Therefore, in this embodiment, the content management system 1 does not rely solely on the objective credibility of the official web page of the business operator 2, which is responsible for authenticating the medical information, but goes a step further by providing a means for the writer 7 who has read the medical information to easily contact the member physician 4 or client 3 who were involved in the dissemination of the medical information. This improves the credibility from the subjective perspective of the writer 7. As a result, the credibility of the content in articles published by the writer 7 to the public will increase, improving the reliability of medical information circulating in society and contributing to the realization of a society that is not misled by false information such as medical fake news.

[0062] <Variation> In the above embodiment, the application for interviews, etc., for member physicians 4 and clients 3 was accepted on the website of the business operator's server 20, which is managed by business operator 2. However, such a website may be implemented on a server managed by someone other than business operator 2. For example, the medical information may be displayed on the website of another server that provides the same medical information as that managed by business operator's server 20, and business operator's server 20 may process applications for interviews, etc., made via the website of that other server.

[0063] Furthermore, while the above embodiment primarily involved receiving requests for interviews from writer 7, the business server 20 may also accept interview requests from an unspecified number of people. In this case, a commission fee may be charged for each interview request, or the business operator 2 may recover operating costs from client 3 by showing applicants advertisements provided by client 3, etc.

[0064] Furthermore, the above embodiments and variations can be modified as appropriate.

[0065] <Computer-readable recording medium> A program that enables a computer or other machine or device (hereinafter referred to as "computer, etc.") to perform any of the above functions can be recorded on a recording medium that the computer, etc. can read. Then, the computer, etc. can read and execute the program on this recording medium. This allows the function to be provided.

[0066] Here, a recording medium that can be read by a computer refers to a recording medium that stores information such as data and programs through electrical, magnetic, optical, mechanical, or chemical means and can be read by a computer. Examples of such recording media that can be removed from a computer include flexible disks, magneto-optical disks, CD-ROMs, CD-R / Ws, DVDs, Blu-ray discs (Blu-ray is a registered trademark), DATs, 8mm tapes, and memory cards such as flash memory. Recording media that are fixed to a computer include hard disks and ROMs (read-only memory). [Explanation of Symbols]

[0067] 1. Content Management System 2.Business operator 3. Client 4. Member physicians 5. Media 6. Internet 7. Writer 20. Business Server 21. Review Processing Section 22. Authentication Management Department 23. Comparison Processing Unit 24. Notification Processing Unit 25. Database 26. Content Management Department 27. Content Provision Department 28. Application Processing Section 30. Client terminals 40 · Member physician terminals 50. Media Server 70 · Writer terminal

Claims

1. An information processing device for improving the credibility of information posted on a designated website, A Content Management Department manages certified content that has been approved after a request for review of the content of information content has been made by a registered member, and after the content of the information content related to the request has been reviewed. A content provider unit provides a web page on the designated website that displays the certified content managed by the content management unit, along with an application button for submitting requests to at least one of the senders of the certified content and the approvers involved in the review of the certified content. The system includes an application processing unit that, when the application button is pressed on the aforementioned webpage, processes a notification to either the sender or the approver, who are the responders corresponding to the application button, that an application has been submitted by the operator who pressed the application button. Information processing device.

2. The aforementioned request is a request for an interview. The information processing apparatus according to claim 1.

3. The content provider unit provides a web page on the designated website that displays the authenticated content along with a request button addressed to the sender for submitting a request to the sender, and a request button addressed to the approver for submitting a request to the approver. The aforementioned application processing unit, When the "Request to Sender" button is pressed on the aforementioned webpage, the system will process a notification to the sender that the operator has submitted a request. When the "Submit Request to Approver" button is pressed on the aforementioned webpage, the system will process a notification to the approver that a request has been submitted by the operator. The information processing apparatus according to claim 1 or 2.

4. The Content Management Department manages the certified content that has been approved after a request for content review has been made by an external author of the management organization that manages the web page, and after the content of the information content related to the request has been reviewed by the registered member registered with the management organization. The information processing apparatus according to claim 1.

5. The aforementioned information content is medical information, The aforementioned registered member is a physician. The information processing apparatus according to claim 1.

6. An information processing method for improving the credibility of information posted on a designated website, Computers A content management process manages certified content that has been approved after a request for review of the content of information content has been made by a registered member, and after the content of the information content related to the request has been reviewed. A content provision process provides on a designated website a webpage that displays the authenticated content managed by the content management process, along with an application button for submitting requests to at least one of the senders of the authenticated content and the approvers involved in the review of the authenticated content. When the application button is pressed on the aforementioned webpage, an application process is executed to notify either the sender or the approver, who are the responders corresponding to the application button, that an application has been submitted by the operator who pressed the application button. Information processing methods.

7. An information processing program that improves the credibility of information posted on a designated website, On the computer, A content management process manages certified content that has been approved after a request for review of the content of information content has been made by a registered member, and after the content of the information content related to the request has been reviewed. A content provision process provides on a designated website a webpage that displays the authenticated content managed by the content management process, along with an application button for submitting requests to at least one of the senders of the authenticated content and the approvers involved in the review of the authenticated content. When the application button is pressed on the aforementioned webpage, the system executes an application process that notifies either the sender or the approver, who are the responders corresponding to the application button, that an application has been submitted by the operator who pressed the application button. Information processing program.

Images