Online corporate hospital and corporate governance consultancy

A cloud-based online corporate consultancy system addresses the challenges of uncertainty and standardization in Turkey's corporate consultancy services by providing a scalable, data-driven, and AI-integrated platform, enhancing the quality and accessibility of consultancy services and promoting sustainable growth and digital transformation.

WO2025014456A1PCT designated stage Publication Date: 2025-01-16SAVAŞ, GÜLAY
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Patent Information

Application Number
PCT/TR2024/050808
Authority / Receiving Office
WO · WO
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-07-11
Publication Date
2025-01-16

AI Technical Summary

Technical Problem

The existing corporate consultancy services in Turkey face challenges such as high uncertainty in processes and outcomes, lack of standardization, low digital literacy, and high failure rates among companies, leading to inefficient and untrusted services, especially due to the absence of a standardized framework and effective digital transformation capabilities.

Method used

A cloud-based online corporate consultancy system and method that provides accessible, scalable, and measurable consultancy services through an e-commerce infrastructure, integrating artificial intelligence and offering a user-friendly interface for companies to access various expertise, enabling data-driven decision-making and real-time reporting, while standardizing consultancy processes and outcomes.

Benefits of technology

The system enhances the quality and accessibility of corporate consultancy services, making them more effective and measurable, facilitating companies' growth and competitiveness, and reducing the risk of premature business failure by providing standardized and efficient consultancy solutions tailored to companies' needs, thus promoting sustainable growth and digital transformation.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention relates to an online consultancy system and algorithm that can operate continuously 24 hours a day, 7 days a week on web and mobile platforms on a cloud-based infrastructure, and a method in which these services are structured as a kind of online company clinic. The invention is the result of a study aiming to transfer the business model defined as SaaS (Software As A Service), i.e. "Software as a Service" in information technologies, to Corporate Consultancy in the form of CaaS (Consulting As A Service), i.e. "Consultancy as a Service". Until today, it aims to provide consultancy services to companies on many subjects such as management, human resources, marketing-sales, finance-accounting, digital transformation, occupational health and safety, etc. with cloud-based applications and services.
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Description

Title of Invention: ONLINE CORPORATE HOSPITAL AND CORPORATE GOVERNANCE CONSULTANCY Technical Field of the Invention

[0001] The invention relates to an online consulting system and algorithm that can operate continuously 24 hours a day, 7 days a week on web and mobile platforms on a cloudbased infrastructure, and a method in which these services are structured as a kind of online company clinic. The invention was created as a result of a study aiming to transfer the business model defined as SaaS (Software As A Service), i.e. "Software as a Service" in information technologies, to Corporate Consultancy in the form of CaaS (Consulting As A Service), i.e. "Consulting as a Service". It aims to provide consultancy services, which have traditionally been delivered on-site to companies in areas such as management, human resources, marketing and sales, finance and accounting, digital transformation, and occupational health and safety, through cloudbased applications and services. The aim, on the other hand, is to bring the concept of corporate consultancy to a new perception. This is because the concept of business consultancy is understood to require long-term work and usually involves large budgets. This perception causes companies to keep their distance from consultancy processes. For this reason, the invention is related to the method of structuring the consultancy services needed by companies on a cloud-based infrastructure in the form of an online consultancy system that can work both online and with the logic of "add to cart" on web and mobile platforms 24 hours a day, 7 days a week without interruption, with a simple algorithm and a structure in the form of a kind of online company clinic. With this study, “corporate consultancy” has transformed from a process that takes a minimum of 3-6 months into an “information package” where each step in the process can be purchased by adding it to the basket. In this way, the knowledge + experience needed by businesses has become a package that can be purchased by adding to the basket. The invention, subject to patent, is designed to operate on all devices including computers, smartphones, and operating systems.Background of the Invention and State of the Art

[0002] Throughout the life cycle of companies — before, during, and after their establishment— there is a need for experts or firms providing consultancy services across a wide range of fields, depending on their area of operation. The following is only a partial list of these counseling services:

[0003] Human Resources, Labor Law, Finance & Accounting, Lean Manufacturing, Digital Marketing, Digital Transformation, Occupational Health and Safety, Social Media, E-export, Incentive- Support and Grants, R&D Centers, Innovation Management, Project Management.

[0004] Corporate business consulting is a long-established professional service provided by competent experts in their respective fields to enable businesses to activate their activities, support and control their growth and optimize their business results. This consulting service is usually provided by experienced consultants or consulting firms are preferred.

[0005] Although the companies that provide corporate consultancy work on the issues that different departments of companies are responsible for, they are not responsible for doing the work that these departments do or should do. Companies or experts who provide corporate consultancy to companies evaluate the current situation and goals of the business, identify opportunities for improvement and development. They focus on increasing the efficiency of businesses by using methods such as data analysis, performance measurement, optimizing business processes, improving organizational structure and management model. Additionally, corporate business consultants identify, analyze, and provide solutions to challenges encountered by businesses needing to adapt quickly in an ever-evolving world. During this process, consultancy is provided on the steps to be taken in areas such as strategic management, operational processes, financial management, marketing and sales strategies, human resources policies. Corporate consultancy enables businesses to adapt to the new circumstances by providing expertise in areas such as strategic planning, innovation, competitiveness, cost management, business process optimization, corporate governance, leadership development, and brand management in an ever-changing world. With their knowledge and experience in the relevant sectors, consultants guide the decision-making processes of businesses and recommend best practices.

[0006] In this context, the consultancy services provided aim to help businesses assess their growth potential, while increasing operational efficiency to reduce costs and increase revenues. It also provides strategic guidance for businesses to maintain their competitive advantage and adapt to changing market conditions. Corporate consultancy allows businesses to gain an external perspective through the activities of experts outside the company, enabling the discovery of new ideas and innovative solutions. By optimizing their business processes through consulting services, businesses increase their competitiveness and ensure sustainable and controlled growth.

[0007] Industry 4.0 and the rapid change and development of technology in the world, especially after the pandemic, have caused companies to face great challenges recently. However, compared to this rapid change all over the world, the low levels of information and digital literacy of both individuals and companies in Turkey hascaused and continues to cause them to be unable to accompany this change and digital transformation at the same pace. The effects of this situation are evident in various phenomena such as increasing economic crises, rising exchange rates, and the growing number of bankrupt companies.

[0008] The main deficiencies or requirements experienced within this general framework can be summarized as follows:

[0009] - Companies in Turkey are unable to keep up with the rapid changes in the world and within their own sectors, and are not managing these changes as required. They are not at the necessary level in terms of the knowledge and relevant expertise needed for this.

[0010] - In addition, the number of companies passing to the 3rd generation in Turkey is 12%. This means that 88% of companies in Turkey fail before reaching the 3rd generation. These data show that the number of companies achieving sustainable success in Turkey is extremely low.

[0011] - Another problem is that there is no standard for the consultancy services provided to companies in our country and almost everyone defines themselves as a consultant even though they are not directly involved in consultancy, which undermines the trust in this discipline. Therefore, for many companies, the consultancy output, the result, what is achieved becomes an uncertain process.

[0012] - The lack of knowledge of the competencies that a real expert consultant should have, and the lack of a common standard in the minds of companies when it comes to consultants, is reflected in the service fees paid to consultants and there can be huge gaps between them. At the end of the day, "corporate consultancy and the subject of consultancy" have become an untrusted service field for many individuals and institutions, with an unclear beginning, end, process, and outcome.

[0013] - On the other hand, it should be noted that, as in many other fields, management consulting has certain standards and a center that sets these standards. This center is the International Council of Management Consulting Institutes in the USA, whose website can be accessed at (https: / / www.cmc-global.org / ). The central office of this global office in Turkey is the "Management Consultants Association," and access can be obtained through the website https: / / www.ydd.org.tr. Even this basic information is still unknown to many companies in need of consultancy services.

[0014] - In conclusion, in our country, corporate consultancy is still a topic without established basic standards, unlike professions such as law or medicine, and it is equally challenging for many companies, especially those with low information and technology literacy, to find the right consultancy firm or expert. As a result, in our country, there exists a corporate consultancy practice characterized by uncertain beginnings, endings, and processes, lacking fee and competence standards, yet conducted with high fees, resulting in a somewhat vague concept of consultancy.

[0015] In order to benefit the society in the field of corporate consultancy, it is a long and challenging process for qualified people who are well trained and developed professionally to reach the stage of providing consultancy, as well as the creation of an environment suitable for the applicability of their knowledge, and the technological opportunities provided by technological facilities communication tools and presenting all these in a continuous system is of great importance. In the known state of the art, there are some studies in this field:

[0016] The KR20010025585 document describes a consultation method and system for an online business using the internet, where the consultation time and its effects are reduced through the use of a reservation system and consultation site, and promotion of the consultation quality is done based on a rating after feedback.

[0017] In the prior art, however, no system has been developed that makes possible the result intended to be achieved by the present invention.

[0018] As a result, there is a need for a new corporate consultancy system and method that can overcome the disadvantages detailed above, catering to corporate consultancy needs in a cloud-based manner that is fast, effective, simple, data-driven, available 7 / 24, facilitated by online communication capabilities, scalable and measurable due to its cloud-based structure leveraging information technology infrastructure, ensuring data security, enabling data sharing and collaboration irrespective of location and time differences, and offering easy and broad applicability, and also being capable of integrating artificial intelligence algorithms.

[0019] Therefore, invention solving intended problems below detailed explained as:

[0020] To change the perception of feared corporate consultancy due to uncertainties in its outputs, processes, and costs, which are not clear, and results that cannot be measured with real-time data-based reports for companies.

[0021] To prevent 88% of companies from disappearing before reaching the 3rd generation due to factors such as the lack of strategic planning and digital memory in 45% of companies, and low digital literacy in 95%.

[0022] To prevent the information and perception manipulation caused daily by dozens of consultancy firms with over 10,000 in number, meeting with the same companies and institutions on various topics.Objectives of the Invention

[0023] Based on the state of the art, the main object of the invention is to overcome the disadvantages of the prior art and thereby to improve the quality of corporate business consulting is to obtain a system and method of counseling without the problems of the known state of the art.

[0024] This innovative structure has been developed to provide companies with corporate governance consultancy in all areas required by the technological age with a holistic approach in accordance with international standards.

[0025] The aim of the invention is to create an ecosystem by offering different expertise that companies need in a holistic way with the CaaS business model; and to facilitate purchasing and information by transforming consultancy into services and products at small scales. In the first phase, we will provide support to exporting companies on E-Commerce and E-Export, thus contributing to Turkey's exports and development. The aim is to enable export-oriented companies to be more competitive in international markets and to achieve this by making them capable of generating added value.

[0026] One of the most important goals of the invention is to make the processes of companies measurable and manageable.

[0027] Another purpose of the invention is that it is a system that can be accessed over the internet on computers, smartphones and any device with any operating system by all people who need consultancy, especially corporate companies.

[0028] A further object of the invention is to provide the consulting system of the present invention with a user-friendly interface and a web portal on the mobile application that includes the necessary internet services and database.

[0029] Another purpose of the invention is to be an always accessible system and method that can be easily accessed and used by all companies, institutions, organizations and individuals who need consultancy.

[0030] The invention's another important objective is to enhance businesses' operations, facilitate their controlled growth, and optimize business outcomes by making corporate consultancy services more effective through a technological solution using e- commerce infrastructure.

[0031] Another objective of the invention is to prevent significant losses by enabling companies that would otherwise disappear before reaching the third generation to survive and even grow, thanks to consultancy services provided through a system optimized with technological infrastructure.

[0032] Another aim of the invention is to provide consultancy services by bringing together a staff of expert consultants in different fields addressing different functions brought together through the internet portal with technological infrastructure.

[0033] Another purpose of the invention is to announce seminars, webinars, conferences and sector events that are of interest to all persons and organizations that receive consultancy services and all businesses that have similar needs in commercial activity through the internet portal and to provide easy access to suggestions and calendar information regarding the aforementioned events.

[0034] Another object of the invention is to easily calculate the costs for the consultancy services to be received.

[0035] The invention's another objective is to contribute to the establishment of a corporate consultancy culture in our country by enabling electronic publication and distribution of periodical and non-periodical publications such as e-books, magazines, newsletters, etc., in the field of corporate consultancy services where the invention is involved.

[0036] One of the important issues in terms of establishing a corporate consultancy culture is to ensure the training of people who have the competence to provide consultancy. In this context, one of the aims of the invention is to provide an online system that corporate consultancy to corporate companies while providing experience to students studying in this field. Especially master's and doctoral students who want to improve themselves in this field need to be involved in some way in the consultancy activity in order to improve themselves professionally. The opportunities provided by the current invention being an online system also create a suitable environment for students to enhance their professional development; therefore, one of the aims of the invention is to establish an online environment that allows students in the relevant field to develop, thereby contributing to the establishment of a corporate consultancy culture.

[0037] The above-mentioned problems in the field of corporate consultancy in Turkey have necessitated a holistic approach to find solutions As a result of the work initiated and carried out with this motivation, it was possible to develop the invention consisting of a system, algorithm and method for corporate consultancy services.Detailed Description of the Invention

[0038] The present invention relates to an online consulting system, algorithm and method in the field of corporate consulting, characterized by the use of e-commerce infrastructure to facilitate meetings and all types of data sharing with companies seeking consultancy services, and it is a new system that enables the training of new experts in the field of corporate consultancy and the integration of artificial intelligence technologies that make the consultancy service easily accessible, continuous and secure.

[0039] The invention, developed to overcome all the disadvantages of the aforementioned prior art and achieve the detailed objectives, facilitates the meeting of corporate companies and other individuals in need of consultancy with virtual consultant portals through an e-commerce infrastructure on a website. The invention enables a continuous system by enabling data transfer, online conversations and all kinds of information sharing regardless of time and place.

[0040] The invention includes the steps of a user-friendly, simple and broadly applicable method that enables continuous and secure interaction between companies and individuals in need of corporate consulting.

[0041] The characteristics of the corporate consultancy system subject to the invention, the steps of the invention's algorithm and method, and the preferred embodiments of the invention are set out with the figures and the detailed explanations with references to figures.

[0042] The preferred embodiments of the invention comprising a system and method for corporate consultancy services are described in this section, without limitation, in order to provide a better understanding of the subject matter.

[0043] The invention is intended for all individuals carrying out commercial activities, mainly corporate companies, and is related to the corporate consultancy system developed to work on computers, smartphones, and all devices with operating systems in order to ensure that they receive an optimized consultancy service thanks to the technological infrastructure, and in terms of general structure, it consists of a mobile application and a website with an e-commerce infrastructure that includes a user interface with a filtered search engine, about me, services, shopping cart, training, references, blog, and contact pages, as well as a web portal that includes the aforementioned website and application functions, along with the necessary web services and database.

[0044] With this invention, all consultancy services for the problems or needs of companies will be provided under the name "Consulting in-a-box Online Company Clinic," which is a web / mobile-based infrastructure that can work 7 / 24 on the cloud, offering a process / price / consultancy standard where consultancy on many different issues is provided in a holistic manner, just like in hospitals.

[0045] The elements of the present invention are described in detail below:

[0046] "Online company clinic" running on the cloud: A place where many consulting firms with different specializations coexist, and where all processes from A to Z are carried out online in a holistic structure. Like a travel company with no physical car or a rental company with no physical house, or a consulting firm with no physical consulting office but describes an advisory office that brings together hundreds of organizations and individuals with hundreds of different specializations through an online system.

[0047] E-Commerce infrastructure: Products shared in different formats, such as information, documentation, templates, and files, are offered in a downloadable structure on the e-commerce infrastructure. This e-products in the field of trade are not physical products such as perfumes, foodstuffs, etc., but consultancy materials offered to customers within the scope of consultancy services.

[0048] Virtual consulting office: The invention allows each consultancy firm to open its own virtual office by using the technical and legal infrastructure related to dealers.

[0049] Consulting in three or more languages: Consulting services of exactly the same standard can be translated simultaneously into at least English and German, andpreferably into other languages through the integration of Google language APIs or any other online translation facilities, enabling consulting services to be provided in their native language to companies or employees of companies abroad that provide services in different languages provides. Therefore, by designing the consultancy services through an online system from the very beginning, consultancy services are provided in every language, primarily in English and German, in parallel with developments in online translation services.

[0050] Online Company Lab: Other software integrated on E-Commerce infrastructure applications (caspio, etc.) enable companies to perform many analyses such as financial analysis, digital transformation maturity analysis, marketing analysis, customer segmentation analysis, etc. Customers will be able to perform their own analyses in the laboratory on this online platform and see the results immediately through business intelligence reports.

[0051] Prepaid Consultancy: Thanks to the invention, companies can buy a prepaid credit for consulting on the issues they need, with 1 credit = 1 hour, and consult experts from the "EMERGENCY SERVICE" whenever they want.

[0052] Payment with Virtual Pos: With the virtual pos payment integration, the possibility of payment in TL, Euro, Dollar is defined with the current invention.

[0053] 7 / 24 Support: The support service, which can be provided via video or message based on Jivo chat, ensures that the system is constantly accessible.

[0054] Therefore, the present invention, which has the elements described in detail above, includes the steps of implementing health services, including steps such as diagnosis and treatment, which are used for the health services of natural persons, through consultancy services to companies; hence, the analogy related to health services is used to define the present invention. Accordingly, the steps of analysis - diagnosis and treatment or improvement of the present invention are described in detail below:

[0055] The client has to come to the online "consulting-in-a-box" platform, which is publicly available online or can be accessed on a membership basis, and first register (become a member).

[0056] The next step is for the customer who comes for treatment or healing to first have a 1-hour online preliminary consultation with a doctor, i.e. a business coach (system expert), using the technological infrastructure provided by the present invention.

[0057] If necessary, the step of conducting an online check-up of the company in the laboratory (current situation analysis study conducted for companies) is preferably applied or again other analyses that can be performed in the laboratory should be performed.

[0058] With the results of the analysis, the company should be reassessed with a business coach for 1 hour and according to this assessment, the company should be directed to the relevant consultancy firm or solution.

[0059] Just like the respective medical departments in a hospital, the different consultancies offered to companies in the online company hospital form the respective departments. In addition, under this roof, the customer can see many different specializations together in a holistic manner and with the possibility of comparison.

[0060] The consultants under this roof are members of the Association of Management Consultants and provide their services within the framework of international consultancy standards.

[0061] In addition, the fact that consultants with different specializations are together provides clients with the opportunity to compare and look at the process holistically. Short Description of Shapes

[0062] The invention is described with reference to the figures in order to provide a better and clearer description of the elements and method steps of the invention, but it should not be understood that the invention is limited to these figures. The aim is to encompass all alternatives and equivalents within the broadest scope defined by the claims of the application. It is to be understood that the details shown are illustrated solely for the purpose of describing preferred embodiments of the present invention and are presented for the purpose of providing the most useful and easily understood description of both the embodiment of the methods and the rules and conceptual features of the invention. In these figures;

[0063] Figure 1 illustrates the process steps of the present invention.

[0064] The figures to aid in the understanding of the present invention are numbered as indicated, and the names of the features of the invention and the steps involved are given below.Explanation of References:

[0065] 1. Consultant2. Company or Individuals3. Registration Module4. Database5. System Expert6. Chat Module7. Analysis Module8. Reporting Module9. Consultant Assignment Module10 Audio and Video Module

[0066] The equivalent of the elements of the service of the present invention, which is explained using the analogy of analysis-diagnosis-treatment, where the steps applied by institutions such as hospitals, etc., where health services are provided, are applied, and therefore, the equivalents of the elements of the service of the present invention in similar institutions are stated below:

[0067] Patients = Companies

[0068] Doctors = Company consultants with different specialties

[0069] Pre-examination = Pre-Interview; a 1-hour online interview with the client by an experienced business coach who can see the big Picture.

[0070] Analysis laboratory = Online Company / Business Laboratory and in this laboratory, current situation analysis (Check-Up service), financial analysis, market analysis, api customer segmentation analysis process steps are carried out.

[0071] Within the scope of the present invention, many analysis studies such as 7S marketing analysis etc. can be performed. The customer automatically sees the results in business intelligence (BI) format.

[0072] Diagnostics Phase = After the client has had the analysis, he or she discusses the results of the diagnostics with a business coach, again by appointment. A second online coaching session takes place. In this second meeting, a therapeutic diagnosis is made and a prescription (prescription = road map) is written for the customer. This stage includes the steps of referring the customer to the relevant company consultant, who is also mentioned in the prescription, on the issue related to the solution of the customer's need.

[0073] Treatment Phase = After the diagnosis, the customer can, if they wish, purchase treatment-related counselling services through consulting-in-a-box to solve their problem.

[0074] Thus, the present invention has a method that includes the steps of applying the processes of healing-treatment of people to companies instead of people, and the relevant method is explained by the analogy of hospitals because of the similarity. Companies are indeed very valuable assets with their experience of the past 10, 20, 30 and more years, and the loss of these assets means the loss of these years for society.

[0075] The present invention relates to an online company hospital that provides an integrated quality consultancy service on information security infrastructure in the cloud with accessible and scalable prices and holistic service alternatives, taking into account all necessary standards.

[0076] In addition to this, the entire technical structure is designed as a puzzle, which is fragmented but forms a whole when put together. Many desired service modules or programs can be easily integrated or removed like a puzzle piece. The pieces of thepuzzle forming a complex whole, i.e. the technical elements of the invention, are described in detail below:

[0077] The invention is an online corporate consultancy system that includes an e-commerce infrastructure to match consultants (1) with companies and individuals (2) in need of corporate consultancy, characterized in that; the registration module (3) that enables consultants (1) and companies or individuals (2) to register in the system, a database (4) where all data in the system is stored and continuously updated with new data, a chat module (6) that enables the company or individual (2) and the system expert (5) to communicate, an analysis module (7) that enables the company or individual (2) to perform analyses to determine its needs, a reporting module (8) that reports the results of the analysis to the company or individual (2), preferably a consultant assignment module (9) that enables the system expert (5) to access the results of the analysis data and according to these results the company or individual (2) is matched with the consultants (1) in the database (4) of the system, and an audio and video module (10) that enables audio and video data transfer between the system expert (5), the consultant (1) and the company or individual (2).

[0078] In the invention, the transfer of consultant data to companies is provided via a registration module (3). The registration module also allows companies to be automatically matched with one of the registered consultants and / to directly select the desired consultant.

[0079] In the invention, the verbal exchange of data between the company and the system expert is provided through the chat module (6).

[0080] In order to provide / receive a highly accurate and efficient consultancy service by facilitating due diligence in the invention, comprehensive analysis data is transferred to the company in a reporting format via the analysis module (7).

[0081] In the system subject to the invention, as a result of the evaluation of the company's responses to the analysis data by transferring them to the consultant, a status report containing the relevant consultant opinions is accessed in the reporting module (8). In the database (4), which is continuously updated in the inventive system, company registration data, consultant registration data, analysis-diagnosis data, status reports, audio-video and written interview records upon request, and automatic response module records are stored confidentially. All data stored in the database (4) (e.g. personal data of company employees, company information- service content) are protected by high-level security protocols.

[0082] The main features of the inventive system include a database (4), registration module (3), audio and video module (10), chat module (6), analysis module (7), reporting module (8) and consultant assignment module (9).

[0083] According to an embodiment of the invention, it is an online consulting system used via a device having an operating system, preferably a computer, more preferably a smartphone.

[0084] According to an embodiment of the invention, it is an online consulting system comprising a communication module (11) for the announcement of events in the field of activity of companies.

[0085] According to an embodiment of the invention, it is an online consulting system comprising a cost calculation module (12) which calculates the cost of the service to be received by the company or individuals (2).

[0086] According to an embodiment of the invention, it is an online consulting system comprising a training module (13) for the development of consultants.

[0087] According to an embodiment of the invention, it is an online consulting system comprising an analysis module (7) for performing at least one analysis selected from: analysis of the current situation of the company or individuals, financial analysis, market analysis, abc customer segmentation analysis, pestel analysis, productivity analysis, 7S analysis, position analysis, business analysis, corporate reputation analysis, brand perception analysis, sustainability and cycle analysis, customer satisfaction analysis, business process performance analysis or agile project management analysis.

[0088] According to an embodiment of the invention, it is an online consulting system which further comprises a translation module (14) to enable consulting services to be provided in any language.

[0089] According to an embodiment of the invention, it is an online consulting system comprising a registration module (3) for transferring consultant data to companies or individuals.

[0090] According to an embodiment of the invention, it is an online consulting system comprising a registration module (3) that enables companies or individuals to be automatically matched with one of the registered consultants and / or to directly select the desired consultant.

[0091] According to one embodiment of the invention, it is an online consulting system that enables companies or individuals to receive services from more than one consultant at the same time.

[0092] According to one embodiment of the invention, the invention is a system in which an online consultancy system that can work 24 hours a day, 7 days a week on web and mobile platforms on a cloud-based infrastructure is placed in the form of an online company clinic, characterized by the following steps:

[0093] a 1-hour online preliminary examination in the form of an interview with companies or individuals by an experienced system expert,

[0094] an analysis laboratory defined as in the meaning of online company or business laboratory, where one or more preferred process steps from the list are performed, which is used to provide companies and individuals with current situation analysis, financial analysis, market analysis, abc customer segmentation analysis, pestle analysis, productivity analysis, 7S analysis, position analysis, business analysis, corporate reputation analysis, brand perception analysis, sustainability and cycle analysis, customer satisfaction analysis analysis, business process performance analysis, agile project management analysis,

[0095] diagnostics for therapeutic purposes with a system expert, again by appointment, of the results of companies and individuals who have their analysis done for diagnostic,

[0096] consultancy service steps regarding the treatment if requested after diagnosis.

[0097] According to a configuration of the system according to the invention, it includes an artificial intelligence module in cases where company or consultant matching cannot be provided. Example case simulation is performed with artificial intelligence algorithms. Communication is established through the automatic response module in the artificial intelligence module. For example, if the company has not matched with any consultant, a virtual dialog with the company is established through the consultant response module in the automated response module. In another example, if the consultant is not matched with any company, the company response module in the automatic response module enables a virtual dialog with the consultant.

Claims

Claims

1. The invention relates to online corporate consultancy system that includes an e-commerce infrastructure to enable the matching of consultants (1) with companies and individuals (2) in need of corporate consulting characterized by; registration module (3), which allows consultants (1) and companies or individuals (2) to register in the system, a database (4), which stores all the data contained in the system and is continuously updated with new data, a chat module (6), which enables company or individuals (2) and the system expert (5) to communicate, an analysis module (7) that enables the analysis of the needs of companies or individuals (2), a reporting module (8) that reports the results of the analysis to the company or individual (2), preferably an consultant assignment module (9) allowing the system expert (5) access to the analysis data results, and according to the results, matching the company or individuals (2) with the consultants in the system's database (1), and an audio and video module (10) that enables audio and video data transfer between the system expert (5), the consultant (1), and the company or individuals (2).

2. An online corporate consultancy system according to claim 1, characterized in that it is an online consulting system for use via a device having an operating system, preferably a computer, more preferably a smartphone.

3. An online corporate consultancy system according to claims1 or 2, comprising a communication module (11) for the announcement of events in the field of activity of companies.

4. An online corporate consultancy system according to any one of the claims 1 to 3, comprising a cost calculation module (12) which calculates the cost of the service to be received by the company or individuals (2).

5. An online corporate consultancy system according to any one of the claims 1 to 4, comprising a training module (13) for the development of consultants.

6. An online corporate consultancy system according to any one of the claims 1 to 5, wherein the analysis module (7) can perform at least one analysis selected from: analysis of the current situation of the company or individuals, financial analysis, market analysis, abc customer segmentation analysis, pestel analysis, productivity analysis, 7S analysis, position analysis, business analysis, corporate reputation analysis, brand perception analysis, sustainability and cycle analysis, customer satisfaction analysis, business process performance analysis or agile project management analysis.

7. An online corporate consultancy system according to any one of the claims 1 to 6, further comprising a translation module (14) to enable consulting services to be provided in any language.

8. An online corporate consultancy system according to any one of the claims 1 to 7, wherein the registration module (3) can transfer consultant data to companies or individuals.

9. An online corporate consultancy system according to any one of the claims 1 to 7, wherein the registration module (3) enables companies or individuals to be automatically matched with one of the registered consultants and / or to directly select the desired consultant.

10. An online corporate consultancy system according to any one of the preceding claims, enabling companies or individuals to receive services from more than one consultant at the same time.

11. The invention is a system in which an online consultancy system that can work 24 hours a day and 7 days a week, on web and mobile platforms on a cloud-based infrastructure is placed in the form of an online company clinic, characterized by the following steps: a 1-hour online preliminary examination in the form of an interview with companies or individuals by an experienced system expert, an analysis laboratory defined as in the meaning of online company or business laboratory, where one or more preferred process steps from the list are performed, which is used to provide companies and individuals with current situation analysis, financial analysis, market analysis, abc customer segmentation analysis, pestle analysis, productivity analysis, 7S analysis,position analysis, business analysis, corporate reputation analysis, brand perception analysis, sustainability and cycle analysis, customer satisfaction analysis analysis, business process performance analysis, agile project management analysis, diagnostics for therapeutic purposes with a system expert, again by appointment, of the results of companies and individuals who have their analysis done for diagnostic, consultancy service steps regarding the treatment if requested after diagnosis.

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