Additional service management method and apparatus, electronic device, and readable storage medium

Abstract

The present disclosure relates to an additional service management method and apparatus, an electronic device, and a readable storage medium. According to the method, an interface for performing an operation on a service may be provided for a user by means of a service management interface, a corresponding operation can be responded to, and, in response to a service addition operation, a corresponding service addition interface can be called to acquire additional service product data filled into the service management interface. Then, a compliance check is performed on the additional service product data. After the check is passed, the additional service product data and basic service data in an additional service product management system can be integrated to generate newly-added additional service product data. When the user performs a service publishing operation, a service publishing interface is called to directly push a target newly-added service product in the additional service product management system to corresponding additional service product software, so that the user can update an additional service product of the user in real time and promptly adjust an accessory service product in a software terminal to improve use experience.

Description

Additional service management method, device, electronic device and readable storage medium Technical Field

[0001] The present disclosure relates to the technical field of data management, and in particular to a method, device, electronic device, and readable storage medium for managing additional services. Background Art

[0002] As the air passenger market matures and becomes more international, passenger demand for additional services is rapidly increasing. Airlines are facing increasing demand for additional services, and the management of these services directly impacts the quality of their service. However, due to a lack of timely and effective management of these additional services, the services provided by airlines no longer meet passenger demand, resulting in a poor user experience. Summary of the Invention

[0003] The present disclosure provides an additional service management method, device, electronic device and readable storage medium, which can meet the user's demand for updating additional service products and improve the passenger experience.

[0004] To achieve the above objectives, the present disclosure provides the following technical solutions:

[0005] A method for managing additional services provided in accordance with a specific embodiment of the present disclosure includes:

[0006] In response to a service adding operation in the service management interface, calling a service adding interface to obtain additional service product data filled in the service management interface;

[0007] Verifying the additional service product data to determine whether the additional service product data is compliant;

[0008] If yes, integrating the additional service product data with the basic service data in the additional service product management system to generate new additional service product data and storing the new additional service product data in the additional service product management system;

[0009] In response to the service publishing operation in the service management interface, the service publishing interface is called to push the target newly added additional service product in the additional service product management system to the corresponding additional service product software.

[0010] It can be seen from the above technical solutions that the present disclosure discloses an additional service management method, which can provide users with an interface for operating services through the service management interface, and can respond to corresponding operations. In response to the service addition operation, the corresponding service addition interface can be called to obtain the additional service product data filled in the service management interface. The additional service product data is then verified to determine whether the additional service product data is compliant. After the verification is passed, the additional service product data and the basic service data in the additional service product management system can be integrated to generate new additional service product data and store it in the additional service product management system. When the user performs a service publishing operation, calling the service publishing interface will directly push the target new additional service product in the additional service product management system to the corresponding additional service product software, so that the user can update his or her additional service products in real time, and timely adjust the additional service products in the software terminal to meet the needs of the user, thereby improving the passenger experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0011] In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the following briefly introduces the drawings required for use in the embodiments or the description of the prior art. Obviously, the drawings described below are only some embodiments of the present disclosure. For ordinary technicians in this field, other drawings can be obtained based on these drawings without any creative work.

[0012] FIG1 is a flow chart of a method for managing additional services provided by an embodiment of the present disclosure;

[0013] FIG2 is a structural diagram of an additional service management device provided by an embodiment of the present disclosure;

[0014] FIG3 is a structural diagram of an electronic device provided by an embodiment of the present disclosure. DETAILED DESCRIPTION

[0015] The following describes embodiments of the present disclosure in more detail with reference to the accompanying drawings. Although certain embodiments of the present disclosure are shown in the accompanying drawings, it should be understood that the present disclosure can be implemented in various forms and should not be construed as limited to the embodiments described herein. Rather, these embodiments are provided to provide a more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are for illustrative purposes only and are not intended to limit the scope of protection of the present disclosure.

[0016] As used herein, the term "including" and its variations are open-ended, i.e., "including but not limited to." The term "based on" means "based, at least in part, on." The term "one embodiment" means "at least one embodiment," the term "another embodiment" means "at least one additional embodiment," and the term "some embodiments" means "at least some embodiments." Other terms are defined in the following description.

[0017] 1 , an embodiment of the present disclosure provides a method for managing an additional service, which may include the following steps:

[0018] 101. In response to a service adding operation in a service management interface, a service adding interface is called to obtain additional service product data filled in the service management interface.

[0019] Specifically, the service management interface can be displayed on an airline's service terminal for managing additional services, such as a computer or touchscreen. The service management interface displays various data options for adding additional product data, and users can manually select or add new additional service product data. The options for adding additional services are shown in the following table:

[0020] The contents of the package sub-table can be shown in the following table:

[0021] The specific content of the multilingual subtable can be:

[0022] The contents of the baggage attribute subtable may specifically include the following:

[0023] The specific contents of the multimedia information subtable may include:

[0024] Each of the above sub-tables can be hidden under each sub-table option button in the form of an option, and the corresponding sub-table content selection and addition interface can be displayed by opening the hidden menu.

[0025] For example, for additional service product data added through the service management interface, the fields to be added to the table might include: Carrier: MU, Priority: 1, Subcode: 0B5, Subproduct: E, Service Type: F, Group: SA Paid Seat Selection, Release Status: 0 Unreleased, Release Time: Empty, Last Updated by: XXXX, Last Updated: 2023-07-11 09:00:00. In the Package subtable, the subcode is 0L3, Service Type: F, Subproduct: E, and Service Quantity: 1. In the Multilingual subtable, the Product Names are "Preferred Seat" and "Preference Seat," the Product Descriptions are "Preferred Seat Description" and "Preference Seat Description," and the Languages ​​are zh_CN and en_US. In the Baggage Attributes subtable, the Baggage Mode is "W," the Difference is 0, the Minimum Value is 1, the Maximum Value is 10, and the Unit is KG. In the Multimedia Information subtable, the Sequence Number is 1, the Multimedia Type is "Image," and the Link is "http: / / test / html."

[0026] It is understandable that those skilled in the art may adjust the content of each field in the newly added additional service data according to the needs of actual applications, and no limitation is imposed here.

[0027] 102. Verify the additional service product data to determine whether the additional service product data is compliant.

[0028] Specifically, after receiving the user's newly added additional service product data, the data must be verified for compliance or legality to determine if it is valid. For example, the maximum priority is 99, the last time must be non-null during an update, published products cannot be modified to unpublished data, and the airline, product code, service type, and seat attributes must be unique.

[0029] 103. If yes, then integrate the additional service product data with the basic service data in the additional service product management system to generate new additional service product data and store it in the additional service product management system.

[0030] Specifically, the basic data in the Additional Service Product Management System contains information about additional service products offered by airlines. This information can be manually added in the backend and used directly. Adding or modifying product data requires the basic data to already exist in the Additional Service Product Management System. For example, the basic data query in the Additional Service Product Catalog Management System is as follows: Subgroup: SY, Description: Paid Seat Selection, Commercial Name: UPTO50LB 23KG AND62LI 158LCM, RFIC Type: C, SSR Code: SEAT, SSIM Code: 860, Industry Standard / Airline Customized: Carrier, Whether Inventory Controlled: N, Whether Pricing: Y, EMD Type: 2, Group Description: Pre-Selected Seat, and Subgroup Description: Subgroup Definition. This information is then integrated with the newly added additional service product data and stored in the Additional Service Product Management System database for future use.

[0031] 104. In response to the service publishing operation in the service management interface, the service publishing interface is called to push the target newly added additional service product in the additional service product management system to the corresponding additional service product software.

[0032] Specifically, the service publishing interface provides the following content settings for service publishing:

[0033] Use the service release option in the service management interface to set the release-related content. For example, the release settings for the above-mentioned integrated additional service product data may include: serial number 1234567891, carrier airline MU, subcode 0B5, sub-product E, service type F, group SA, and release status 0 Unreleased. In the additional service product management system, check whether the product data to be released exists. Here, the release field status information passed in by the front end is ignored and the system is considered to be in an unreleased state. If the system exists, the product data will be placed in the list to be released, and then the product catalog data will be converted into release data and pushed to multiple downstream software for passengers to select additional services.

[0034] After a successful release, the product data's release status in the Additional Service Product Management System will be updated, and the product service will be added to the airline's product and service basic information in the Additional Service System, allowing for sales, reservations, and inquiries. The Additional Service Product Management System supports the release of a preset number of additional service product data items, for example, 1-100 product data items. Unreleased product data can be released, and already released product data can be re-released.

[0035] From the above, it can be seen that the additional service management method realizes the rapid addition and online update of additional service products. It allows users to update their additional service products in real time and promptly adjust the additional service products in the software terminal to meet user needs, thereby improving the passenger experience.

[0036] In order to further improve the flexibility of additional service product management and relieve invalid data from occupying space in the background system, the additional service management method may further include the following steps:

[0037] In response to a service deletion operation in the service management interface, a service deletion interface is called to delete target additional service product data from the additional service product management system.

[0038] Specifically, the content of the service deletion interface can be the same as that of the above-mentioned service publishing interface. When deleting additional service product data, after receiving the same request field as the service publishing interface. First, go to the additional service product management system to find out whether the service product exists and whether it is consistent with the incoming data. After confirming the consistency, obtain the publishing status of the target additional service product data. If the publishing status is unpublished, delete the target additional service product data from the additional service product management system. In other words, only the unpublished product data information in the system can be deleted to ensure the normal operation of the attached service products that have been put online, and avoid the occurrence of service abnormalities caused by accidental deletion.

[0039] In addition, the publishing status of the additional service product data to be modified may be obtained in response to a service modification operation in the service management interface.

[0040] If the publishing status of the additional service product data to be modified is unpublished, the service modification interface is called to obtain the modification data, and the corresponding additional service product data in the additional service product management system is modified.

[0041] Specifically, the options of the service modification interface are the same as those of the aforementioned service new addition interface. Users can modify the service content by adjusting the options of the content that needs to be modified.

[0042] When performing a service query operation, the data query items filled in the service management interface can be verified. After the data query items are verified, the service query interface is called to search for data in the additional service product management system based on the data query items.

[0043] You can perform fuzzy queries on product names in the data query items, and perform precise queries on other data query items besides product names. The query results are then displayed in the service management interface in reverse order of modification time. If no query results meet the conditions, a null value is returned. The query options included in the service query interface are shown in the following table:

[0044] It is understandable that those skilled in the art may adjust the options of the aforementioned interfaces according to actual application needs, and no limitation is imposed here.

[0045] Although the operations are depicted in a particular order, this should not be understood as requiring that the operations be performed in the particular order shown or in a sequential order.Multitasking and parallel processing may be advantageous under certain circumstances.

[0046] It should be understood that the various steps described in the method embodiments of the present disclosure may be performed in different orders and / or in parallel. In addition, the method embodiments may include additional steps and / or omit the steps shown. The scope of the present disclosure is not limited in this respect.

[0047] Computer program code for performing the operations of the present disclosure may be written in one or more programming languages, or a combination thereof, including, but not limited to, object-oriented programming languages ​​such as Java, Smalltalk, C++, and conventional procedural programming languages ​​such as "C" or similar programming languages. The program code may execute entirely on the user's computer, partially on the user's computer, as a stand-alone software package, partially on the user's computer and partially on a remote computer, or entirely on the remote computer or server. In cases involving a remote computer, the remote computer may be connected to the user's computer through any type of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (e.g., through the Internet using an Internet service provider).

[0048] Based on the same design concept, as shown in FIG2 , an embodiment of the present disclosure further provides an additional service management device, which can implement each step of the additional service management method described above when running. The device may include:

[0049] The data acquisition module 201 is used to respond to the service adding operation in the service management interface and call the service adding interface to obtain the additional service product data filled in the service management interface.

[0050] The data verification module 202 is used to verify the additional service product data to determine whether the additional service product data is compliant.

[0051] The data integration module 203 is used to integrate the additional service product data with the basic service data in the additional service product management system, generate new additional service product data and store it in the additional service product management system.

[0052] The data publishing module 204 is used to respond to the service publishing operation in the service management interface and call the service publishing interface to push the target newly added additional service product in the additional service product management system to the corresponding additional service product software.

[0053] Furthermore, the additional service management apparatus further includes: a data deletion module 205 for responding to a service deletion operation in the service management interface and calling a service deletion interface to delete target additional service product data from the additional service product management system.

[0054] Furthermore, the data deletion module 205 is specifically configured to:

[0055] Gets the publishing status of the target additional service product data.

[0056] If the publishing status is unpublished, the target additional service product data is deleted from the additional service product management system.

[0057] Furthermore, the additional service management apparatus further includes: a data modification module 206 for obtaining the publishing status of the additional service product data to be modified in response to a service modification operation in the service management interface.

[0058] If the publishing status of the additional service product data to be modified is unpublished, the service modification interface is called to obtain the modification data, and the corresponding additional service product data in the additional service product management system is modified.

[0059] Furthermore, the additional service management device further includes: a data query module 207 for verifying data query items filled in the service management interface in response to a service query operation in the service management interface.

[0060] After the data query item is verified, the service query interface is called to search for data in the additional service product management system based on the data query item.

[0061] Furthermore, the data query module 207 is specifically configured to perform a fuzzy query on the product name in the data query item, and perform a precise query on other data query items except the product name.

[0062] The query results are sorted in reverse order of modification time and displayed in the service management interface.

[0063] Furthermore, the data publishing module 204 is further configured to:

[0064] In response to the re-publishing operation in the service management interface, the published additional service product data in the additional service product management system is re-published.

[0065] The units involved in the embodiments described in this disclosure may be implemented in software or hardware. In some cases, the name of a unit does not limit the unit itself. For example, the first acquisition unit may also be described as a "unit for acquiring at least two Internet Protocol addresses."

[0066] The functions described above herein may be performed, at least in part, by one or more hardware logic components. For example, and without limitation, exemplary types of hardware logic components that may be used include: field programmable gate arrays (FPGAs), application specific integrated circuits (ASICs), application specific standard products (ASSPs), systems on chip (SOCs), complex programmable logic devices (CPLDs), and the like.

[0067] 3 , an embodiment of the present disclosure further provides an electronic device, which may include: a memory 301 and a processor 302 .

[0068] The memory 301 is used to store programs.

[0069] The processor 302 is configured to execute the program to implement the various steps of the additional service management method described in the above embodiment.

[0070] An embodiment of the present disclosure further provides a readable storage medium having a computer program stored thereon. When the computer program is executed by a processor, the computer program implements the various steps of the additional service management method described in the above embodiment.

[0071] In the context of the present disclosure, a machine-readable medium can be a tangible medium that can contain or store a program for use by or in conjunction with an instruction execution system, device or equipment. A machine-readable medium can be a machine-readable signal medium or a machine-readable storage medium. A machine-readable medium can include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or equipment, or any suitable combination of the foregoing. A more specific example of a machine-readable storage medium can include an electrical connection based on one or more lines, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

Claims

1. A method for managing additional services, characterized in that: include: In response to a service adding operation in the service management interface, calling a service adding interface to obtain additional service product data filled in the service management interface; Verifying the additional service product data to determine whether the additional service product data is compliant; If yes, integrating the additional service product data with the basic service data in the additional service product management system to generate new additional service product data and storing the new additional service product data in the additional service product management system; In response to the service publishing operation in the service management interface, the service publishing interface is called to push the target newly added additional service product in the additional service product management system to the corresponding additional service product software.

2. The additional service management method according to claim 1, characterized in that: Also includes: In response to the service deletion operation in the service management interface, a service deletion interface is called to delete target additional service product data from the additional service product management system.

3. The additional service management method according to claim 2, characterized in that: Before calling the service deletion interface to delete the target additional service product data from the additional service product management system, the method further includes: Obtaining the publishing status of the target additional service product data; If the publishing status is unpublished, the target additional service product data is deleted from the additional service product management system.

4. The additional service management method according to claim 1, wherein: Also includes: In response to a service modification operation in the service management interface, obtaining a publishing status of the additional service product data to be modified; If the publishing status of the additional service product data to be modified is unpublished, the service modification interface is called to obtain modification data, and the corresponding additional service product data in the additional service product management system is modified.

5. The additional service management method according to claim 1, characterized in that: Also includes: In response to a service query operation in the service management interface, verifying the data query items filled in the service management interface; After the data query item passes verification, a service query interface is called to perform data search in the additional service product management system based on the data query item.

6. The additional service management method according to claim 5, characterized in that: The calling service query interface performs data search in the additional service product management system based on the data query item, including: Perform a fuzzy query on the product name in the data query item, and perform a precise query on other data query items except the product name; The query results are arranged in reverse order of modification time and displayed in the service management interface.

7. The additional service management method according to claim 1, characterized in that: The additional service product management system stores a preset number of additional service product data, further comprising: In response to the re-publishing operation in the service management interface, the published additional service product data in the additional service product management system is re-published.

8. An additional service management device, characterized in that: include: A data acquisition module, configured to respond to a service addition operation in the service management interface and call a service addition interface to acquire additional service product data entered in the service management interface; A data verification module, configured to verify the additional service product data to determine whether the additional service product data is compliant; a data integration module, configured to, if yes, integrate the additional service product data with the basic service data in the additional service product management system to generate new additional service product data and store the new additional service product data in the additional service product management system; as well as The data publishing module is used to respond to the service publishing operation in the service management interface and call the service publishing interface to push the target newly added additional service product in the additional service product management system to the corresponding additional service product software.

9. An electronic device, characterized in that: include: memory and processor; The memory is used to store programs; The processor is configured to execute the program to implement each step of the additional service management method according to any one of claims 1 to 7.

10. A readable storage medium having a computer program stored thereon, characterized in that: When the computer program is executed by a processor, each step of the additional service management method according to any one of claims 1 to 7 is implemented.

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