Order processing method, order processing system and storage medium

Through order processing methods and systems, the ordering process between the demander and the supplier is automated, and the inconvenience and time-consuming problem in the existing technology is solved, achieving a more efficient ordering process.

CN112767089BActive Publication Date: 2025-06-06GAC TOYOTA MOTOR
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Patent Information

Application Number
CN202110116178.2
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2021-01-27
Publication Date
2025-06-06
Estimated Expiration
2041-01-27

AI Technical Summary

Technical Problem

The existing ordering method is not convenient enough and takes labor and time.

Method used

It provides an order processing method and system, by receiving purchase information from the demander, generating order information, determining the supplier, and sending the order information to the supplier, receiving feedback information, generating prompt information and sending it to the demander.

Benefits of technology

It realizes automated interaction between the demanding party and the supply party, reduces human communication, improves the convenience and efficiency of ordering, and saves time and manpower.

✦ Generated by Eureka AI based on patent content.

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Abstract

The present invention discloses an order processing method, an order processing system and a storage medium, the method comprising: receiving purchase information sent by a demander, generating order information according to the purchase information; determining a corresponding supplier according to the order information, and sending the order information to the supplier; receiving feedback information from the supplier; generating prompt information according to the feedback information, and sending the prompt information to the demander. The present invention enables the demander and the supplier to interact through the order processing system, which is more convenient and time-saving than the previous ordering method, without the need for human communication.
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Description

Technical Field

[0001] The present invention relates to the technical field of e-commerce, and in particular to an order processing method, an order processing system and a computer-readable storage medium. Background Art

[0002] With the continuous development of the vehicle market, the sales department's orders have also increased. Currently, the demander can send the purchase information to the sales department, and the sales department staff will inquire about the relevant suppliers one by one based on the purchase information. This ordering method is not convenient enough and is time-consuming and labor-intensive. Summary of the invention

[0003] The main purpose of the present invention is to propose an order processing method, an order processing system and a computer-readable storage medium, aiming to solve the problem that the existing ordering method is not convenient enough and is labor-intensive and time-consuming.

[0004] To achieve the above object, the present invention provides an order processing method, which is applied to an order processing system and comprises the following steps:

[0005] Receive purchase information sent by the demander, and generate order information according to the purchase information;

[0006] Determine a corresponding supplier according to the order information, and send the order information to the supplier;

[0007] receiving feedback information from the supplier;

[0008] Prompt information is generated according to the feedback information, and the prompt information is sent to the demander.

[0009] Preferably, the step of generating order information according to the purchase information includes:

[0010] Get the demand time and current system time corresponding to the purchase information;

[0011] Determine the time difference based on the required time and the current system time;

[0012] If the time difference is within the preset time range, the order is determined to be an urgent order, and the purchase information is split into multiple order information;

[0013] If the time difference is not within the preset time range, the order is determined to be a non-urgent order, and order information is generated based on the purchase information.

[0014] Preferably, the step of determining the corresponding supplier according to the order information includes:

[0015] Obtain product information in the order information, and determine the supplier corresponding to the matching product information according to the product information.

[0016] Preferably, the step of determining the supplier corresponding to the matching product information according to the product information comprises:

[0017] Matching the product information with preset product information;

[0018] If the product number information matches the preset product number information, obtaining the supplier code corresponding to the matching product number information;

[0019] The corresponding supplier is determined according to the supplier code.

[0020] Preferably, the step of sending the order information to the supplier comprises:

[0021] The order information is sent to the supplier corresponding to the supplier code, and the order information includes the required quantity, product number information and required time.

[0022] Preferably, the step of generating prompt information according to the feedback information includes:

[0023] Analyze feedback information;

[0024] If the feedback information includes the response quantity and the delivery time, a successful order prompt message is generated according to the response quantity and the delivery time;

[0025] If the feedback information does not include the response quantity and delivery time, an order failure prompt message will be generated.

[0026] Preferably, after the step of sending the prompt information to the demander, the method further includes:

[0027] Detecting whether confirmation information from the demander is received;

[0028] If so, order effectiveness information is generated according to the confirmation information, and the order effectiveness information is sent to the supplier.

[0029] Preferably, after the step of sending the prompt information to the demander, the method further includes:

[0030] Sending order inquiry information to the demander at preset intervals, so that the demander can feedback order progress information according to the order inquiry information;

[0031] The order progress information is fed back to the demander.

[0032] To achieve the above objectives, the present invention also provides an order processing system, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor, and the computer program implements the steps of the order processing method described above when executed by the processor.

[0033] To achieve the above object, the present invention further provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the order processing method described above are implemented.

[0034] The present invention receives purchase information sent by the demander, generates order information according to the purchase information; determines the corresponding supplier according to the order information, and sends the order information to the supplier; receives feedback information from the supplier; generates prompt information according to the feedback information, and sends the prompt information to the demander. The present invention enables the demander and the supplier to interact through the order processing system. Compared with the previous ordering method, it does not require human communication, is more convenient, and can save time. BRIEF DESCRIPTION OF THE DRAWINGS

[0035] Figure 1 It is a schematic diagram of the hardware structure of the order processing system involved in the embodiment of the present invention;

[0036] Figure 2 Schematic diagram of the process of the first embodiment of the order processing method of the present invention. DETAILED DESCRIPTION

[0037] It should be understood that the specific embodiments described herein are only used to explain the present invention, and are not used to limit the present invention.

[0038] Please refer to Figure 1 , Figure 1 Schematic diagram of the hardware structure of the order processing system provided in each embodiment of the present invention. The order processing system includes components such as a communication module 01, a memory 02 and a processor 03. Those skilled in the art can understand that Figure 1 The order processing system shown in the figure may also include more or fewer components than shown in the figure, or combine certain components, or arrange the components differently. The processor 03 is connected to the memory 02 and the communication module 01 respectively, and the memory 02 stores a computer program, which is executed by the processor 03 at the same time.

[0039] The communication module 01 can be connected to an external device through a network. The communication module 01 can receive data sent by an external device, and can also send data, instructions and information to the external device, which can be an electronic device such as a laptop computer and a desktop computer.

[0040] The memory 02 can be used to store software programs and various data. The memory 02 can mainly include a program storage area and a data storage area, wherein the program storage area can store an operating system, at least one application required for a function (obtaining the demand time corresponding to the purchase information and the current system time), etc.; the data storage area can store data or information created according to the use of the order processing system, etc. In addition, the memory 02 can include a high-speed random access memory, and can also include a non-volatile memory, such as at least one disk storage device, a flash memory device, or other volatile solid-state storage devices.

[0041] Processor 03 is the control center of the order processing system. It uses various interfaces and lines to connect various parts of the entire order processing system. It executes various functions of the order processing system and processes data by running or executing software programs and / or modules stored in memory 02, and calling data stored in memory 02, thereby monitoring the order processing system as a whole. Processor 03 may include one or more processing units; preferably, processor 03 may integrate an application processor and a modem processor, wherein the application processor mainly processes the operating system, user interface, and application programs, and the modem processor mainly processes wireless communications. It is understandable that the above-mentioned modem processor may not be integrated into processor 03.

[0042] although Figure 1 Although not shown, the order processing system may further include a circuit control module, which is used to connect to the mains to achieve power control and ensure the normal operation of other components.

[0043] Those skilled in the art will understand that Figure 1 The device structure shown in the figure does not constitute a limitation of the device, and may include more or less components than shown in the figure, or combine certain components, or arrange the components differently.

[0044] Based on the above hardware structure, various embodiments of the method of the present invention are proposed.

[0045] Reference Figure 2 In a first embodiment of the order processing method of the present invention, the order processing method comprises the steps of:

[0046] Step S10, receiving purchase information sent by the demander, and generating order information according to the purchase information;

[0047] In this embodiment, the order processing system includes a receiving system and a supply system. When the demander has a product ordering demand, the demander can log in to the demander system according to the account and password and send a purchase request. The order processing system can receive the purchase request information sent by the demander. The purchase request information includes product number information, demand quantity, demand time, purchase purpose, etc., where the product number is the product number corresponding to the same model product. The order processing system receives the purchase request information sent by the demander and generates order information according to the received purchase request information. Specifically, an order number is formulated for the purchase request information, and the order number is associated with the product number information, demand quantity, demand time and purchase purpose, thereby generating the order information.

[0048] Step S20, determining a corresponding supplier according to the order information, and sending the order information to the supplier;

[0049] In this embodiment, the products produced by different suppliers are different. The order processing system can determine the corresponding product supplier based on the order information, and send the order information to the corresponding supplier so that the corresponding supplier can determine whether to accept the order based on the order information.

[0050] Step S30, receiving feedback information from the supplier;

[0051] Step S40: Generate prompt information according to the feedback information, and send the prompt information to the demander.

[0052] In this embodiment, the order processing system receives feedback information from the corresponding supplier. If the supplier accepts the order, the supplier feeds back confirmation information; if the supplier rejects the order, the supplier feeds back rejection information. The order processing system generates prompt information based on the feedback information. Regardless of whether the feedback is confirmation information or rejection information, it is necessary to inform the demander whether the order has been received by the supplier. Therefore, the prompt information is sent to the demander to inform the demander of the order status. The demander and supplier of this embodiment can interact through the order processing system. Compared with the previous ordering method, there is no need for human communication, which is more convenient and can save time.

[0053] The order processing system also includes after-sales service, which can provide account signals for demanders and suppliers so that they can log in to their respective systems. After-sales service can view purchase information, order information, feedback information, etc. to understand the order status. Compared with the previous ordering method that requires after-sales manual contact with suppliers and demanders, it saves users more time and manpower.

[0054] Furthermore, based on the first embodiment of the order processing method of the present invention, a second embodiment of the order processing method of the present invention is proposed. In this embodiment, the step of generating order information according to the purchase information in step S10 includes:

[0055] Step S11, obtaining the demand time and current system time corresponding to the purchase information;

[0056] Step S12, determining the time difference according to the required time and the current system time;

[0057] Step S13, if the time difference is within the preset time range, the order is determined to be an urgent order, and the purchase information is split into multiple order information;

[0058] Step S14: if the time difference is not within the preset time range, the order is determined to be a non-urgent order, and order information is generated according to the purchase information.

[0059] In this embodiment, orders are divided into urgent orders and non-urgent orders. Specifically, urgent orders and non-urgent orders can be distinguished according to time, and the demand time and current system time corresponding to the purchase information are obtained, wherein the preset time range can be preset according to the actual situation, and the system time is the current time information of the system. Further, the time difference is determined according to the demand time and the current system time, and the time difference is obtained by subtracting the demand time from the system time. For example, the demand time is December 31, 2020, and the system time is December 28, 2020. The demand time minus the system time is 3, which is the time difference. The time difference is compared with the preset time range. If the time difference is within the preset time range, the order is an urgent order. In order to complete the order as soon as possible, the order processing system splits the purchase information into multiple order information. The order processing system sends multiple orders to multiple corresponding suppliers at the same time, so that the supplier can select the order according to its own supply capacity. The order can be completed by multiple suppliers to speed up the delivery speed; if the time difference is not within the preset time range, the order is a non-urgent order. At this time, the order information can be directly generated according to the purchase information without splitting, and the order can be processed by one supplier. This embodiment determines the urgency of the order based on time information, and automatically splits the order based on the urgency, thereby ensuring that the order is shipped as soon as possible.

[0060] Furthermore, based on the first embodiment of the order processing method of the present invention, a third embodiment of the order processing method of the present invention is proposed. In this embodiment, the step of determining the corresponding supplier according to the order information in step S20 includes:

[0061] Step S21, obtaining product information in the order information, and determining a supplier corresponding to the matching product information according to the product information.

[0062] In this embodiment, the product number information in the order information is obtained, wherein the product number is the product number corresponding to the same model product. The supplier provides the product number corresponding to the product it produces in advance, and the product number information is associated with the supplier and saved in the database. The order processing system can further find out which suppliers are corresponding to it according to the product number information. In this embodiment, the supplier is automatically found without manual search, which not only saves time but also improves the search speed.

[0063] Furthermore, based on the third embodiment of the order processing method of the present invention, a fourth embodiment of the order processing method of the present invention is proposed. In this embodiment, the step of determining the supplier corresponding to the matching product information according to the product information in step S21 includes:

[0064] Step S50, matching the product information with preset product information;

[0065] Step S51, if the product number information matches the preset product number information, obtaining the supplier code corresponding to the matching product number information;

[0066] Step S52: determining the corresponding supplier according to the supplier code.

[0067] In this embodiment, the product number information is matched with the preset product number information in the database. If the product number information matches the preset product number information, the supplier code corresponding to all the matching product number information is further obtained. In order to facilitate the search, a code is preset for each supplier. Each supplier has its own corresponding unique supplier code, and the corresponding supplier is determined according to the supplier code; if the product number information does not match the preset product number information in the data, it may be because the order processing system has not updated the product number information in time, or the product number information entered by the demander is incorrect. The order processing system can send the product number information to the supplier for the supplier to determine whether it is entered incorrectly. Or the order processing system sends a product number information update instruction to all suppliers, and the supplier can feedback the latest product number information. The order system can update the product number information in the database according to the latest product number information, so as to determine the supplier corresponding to the product number information again. This embodiment can automatically find out which suppliers are corresponding to the product number information according to the product number information, without manual search, which not only saves time but also improves the search speed.

[0068] Furthermore, a fifth embodiment of the order processing method of the present invention is proposed. In this embodiment, the step of sending the order information to the supplier in step S40 includes:

[0069] Step S41, sending order information to the supplier corresponding to the supplier code, the order information including the required quantity, product information and required time.

[0070] In this embodiment, the order processing system sends order information to the supplier corresponding to the supplier code, wherein the order information includes information such as the required quantity, product information, and required time. After receiving the order information, the supplier parses the order information to obtain the required quantity, product information, and required time. The supplier can determine whether to accept the order based on the actual production situation. The demander and supplier of this embodiment can interact through the order processing system, which is more convenient and time-saving than the previous ordering method, without the need for human communication.

[0071] Further, based on the first embodiment of the order processing method of the present invention, a fifth embodiment of the order processing method of the present invention is proposed. In this embodiment, step S30 includes:

[0072] Step S31, parsing feedback information;

[0073] Step S32, if the feedback information includes the corresponding quantity and the shipping time, generating a successful order prompt message according to the corresponding quantity and the shipping time;

[0074] Step S33: if the feedback information does not include the corresponding quantity and delivery time, an order failure prompt message is generated.

[0075] In this embodiment, the order processing system can parse the feedback information after receiving it. If the feedback information includes the corresponding quantity and the shipping time, it means that the supplier can accept the order, where the corresponding quantity represents the number of products that the supplier can generate. According to the corresponding quantity and the shipping time, a successful order prompt is generated, and the successful order prompt is sent to the demander for confirmation; if the feedback information does not include the corresponding quantity and the shipping time, it means that the supplier refuses to accept the order, and the order processing system generates an order failure prompt, and sends the order failure prompt to the demander so that the demander can understand the progress of the order. The demander and the supplier can interact through the order processing system, which is more convenient and time-saving than the previous ordering method, without the need for human communication.

[0076] Furthermore, based on the first embodiment of the order processing method of the present invention, a sixth embodiment of the order processing method of the present invention is proposed. In this embodiment, after step S40, the following steps are further included:

[0077] Step S60, detecting whether confirmation information from the demander is received;

[0078] Step S61: If yes, generate order validity information according to the confirmation information, and send the order validity information to the supplier.

[0079] In this embodiment, the order processing system detects whether the confirmation information of the demander is received. If the confirmation information of the demander is received, it means that the demander agrees to let the corresponding supplier accept the order. Then, the order effectiveness information is generated according to the confirmation information, and the order effectiveness information is sent to the supplier, so that the supplier knows that the order has taken effect and further produces the products corresponding to the product information. The demander and the supplier can interact through the order processing system, which does not require human communication compared to the previous ordering method.

[0080] Furthermore, based on the first embodiment of the order processing method of the present invention, a seventh embodiment of the order processing method of the present invention is proposed. In this embodiment, after step S40, the following steps are further included:

[0081] Step S70, sending order inquiry information to the demander at preset intervals, so that the demander can feedback order progress information according to the order inquiry information;

[0082] Step S71, feeding back the order progress information to the demander.

[0083] In this embodiment, the order processing system sends order inquiry information to the demander at preset intervals. After receiving the order inquiry information, the demander can feedback the order progress information, i.e., the order completion amount, based on the actual quantity and the completed quantity. After receiving the order progress information, the order processing system sends the order progress information to the demander, and the demander can know the progress according to the order progress information. The demander can know the order progress without communicating with the customer, which is convenient for users.

[0084] The present invention also provides a computer-readable storage medium on which a computer program is stored. The computer-readable storage medium may be Figure 1 The memory 02 in the order processing system may also be at least one of a ROM (Read-Only Memory) / RAM (Random Access Memory), a magnetic disk, and an optical disk. The computer-readable storage medium includes some information for enabling the order processing system to execute the methods described in the various embodiments of the present invention.

[0085] It should be noted that, in this article, the terms "include", "comprises" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or system including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or system. In the absence of further restrictions, an element defined by the sentence "comprises a ..." does not exclude the existence of other identical elements in the process, method, article or system including the element.

[0086] The serial numbers of the above embodiments of the present invention are only for description and do not represent the advantages or disadvantages of the embodiments.

[0087] Through the description of the above implementation methods, those skilled in the art can clearly understand that the above embodiment methods can be implemented by means of software plus a necessary general hardware platform, and of course by hardware, but in many cases the former is a better implementation method.

[0088] The above are only preferred embodiments of the present invention, and are not intended to limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made using the contents of the present invention specification and drawings, or directly or indirectly applied in other related technical fields, are also included in the patent protection scope of the present invention.

Claims

1. An order processing method, It is characterized in that The method is applied to an order processing system, and comprises the steps of: Receive purchase information sent by the demander, and generate order information according to the purchase information; Obtaining product information in the order information, and matching the product information with preset product information; If the product number information does not match the preset product number information, a product number information update instruction is sent to all suppliers, and the preset product number information is updated according to the latest product number information fed back by the supplier, so as to determine the supplier corresponding to the product number information again; if the product number information matches the preset product number information, the supplier code corresponding to the matching product number information is obtained; Determine the corresponding supplier according to the supplier code, and send the order information to the supplier; receiving feedback information from the supplier; Generate prompt information according to the feedback information, and send the prompt information to the demander; The step of generating order information according to the purchase information comprises: Get the demand time and current system time corresponding to the purchase information; Determine the time difference based on the required time and the current system time; If the time difference is within the preset time range and the order is determined to be an urgent order, the purchase information is split into multiple order information, and the multiple orders are sent to multiple corresponding suppliers at the same time, so that the suppliers can select orders according to their own supply capabilities; If the time difference is not within the preset time range, the order is determined to be a non-urgent order, and order information is generated based on the purchase information.

2. The order processing method according to claim 1, It is characterized in that The step of sending the order information to the supplier comprises: The order information is sent to the supplier corresponding to the supplier code, and the order information includes the required quantity, product number information and required time.

3. The order processing method according to claim 1, It is characterized in that The step of generating prompt information according to the feedback information comprises: Analyze feedback information; If the feedback information includes the response quantity and the delivery time, a successful order prompt message is generated according to the response quantity and the delivery time; If the feedback information does not include the response quantity and delivery time, an order failure prompt message will be generated.

4. The order processing method according to claim 1, It is characterized in that After the step of sending the prompt information to the demander, the method further includes: Detecting whether confirmation information from the demander is received; If so, order effectiveness information is generated according to the confirmation information, and the order effectiveness information is sent to the supplier.

5. The order processing method according to claim 1, It is characterized in that After the step of sending the prompt information to the demander, the method further includes: Sending order inquiry information to the demander at preset intervals, so that the demander can feedback order progress information according to the order inquiry information; The order progress information is fed back to the demander.

6. An order processing system, It is characterized in that The order processing system comprises a memory, a processor and a computer program stored in the memory and executable on the processor, wherein the computer program implements the steps of the order processing method according to any one of claims 1 to 5 when executed by the processor.

7. A computer-readable storage medium, It is characterized in that The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps of the order processing method according to any one of claims 1 to 5 are implemented.

Citation Information

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