An involuntary label setting method and related devices

Abstract

A method for involuntary label setting and related devices provided by the present disclosure are applied to an involuntary marking graphical system. The involuntary marking imaging system is configured with an access interface that can access the airline seat reservation system. The method can obtain the change screening information input by the user on the displayed involuntary marking interaction page; according to the change screening information, determine the electronic ticket information affected by the change in the airline seat reservation system through the access interface; add an involuntary label to the electronic ticket information. The present disclosure assists users to quickly, accurately, and multi-dimensionally batch add involuntary labels to the electronic ticket information affected by the change through a visual involuntary label setting means, improves the label adding efficiency, and then provides relevant self-service change services for passengers with involuntary changes in a timely manner, reduces the passenger complaint rate, and improves the passenger travel satisfaction.

Description

Technical Field

[0001] The present disclosure relates to the field of air transportation, and particularly to a method for setting involuntary labels and related devices. Background Art

[0002] Currently, the impact of emergencies may lead to flight schedule changes. Due to the active changes of flights, affected passengers involuntarily modify their travel plans.

[0003] To protect the rights and interests of passengers whose travel plans are involuntarily modified, relevant airlines need to provide relevant self-service change services for the electronic ticket information of affected passengers. For example: services such as refunding tickets, changing flight times or pre-flight, and endorsing to other airlines' flights.

[0004] With the increasing development and growth of the civil aviation industry, the number of flight schedules is also constantly increasing. In order to provide relevant self-service change services for involuntarily changed passengers in a timely and effective manner, it is necessary to effectively identify and label the electronic ticket information of involuntarily changed passengers. Summary of the Invention

[0005] In view of the above problems, the present disclosure provides a method for setting involuntary labels and related devices that overcome or at least partially solve the above problems. The technical solutions are as follows:

[0006] A method for setting involuntary labels, which is applied to an involuntary marking graphical system. The involuntary marking graphical system is configured with an access interface that can access the airline reservation system. The method includes:

[0007] Obtaining change screening information input by a user on a displayed involuntary marking interaction page;

[0008] According to the change screening information, determining the electronic ticket information affected by the change in the airline reservation system through the access interface;

[0009] Adding an involuntary label to the electronic ticket information affected by the change.

[0010] An involuntary label setting device, which is applied to an involuntary marking graphical system. The involuntary marking graphical system is configured with an access interface that can access the airline reservation system. The device includes: a change screening information obtaining unit, an electronic ticket information determining unit, and an involuntary label adding unit.

[0011] The change screening information obtaining unit is used to obtain the change screening information input by the user on the displayed involuntary marking interaction page;

[0012] The electronic ticket information determination unit is configured to determine, according to the change screening information, the electronic ticket information affected by the change in the airline reservation system through the access interface;

[0013] The involuntary label adding unit is configured to add an involuntary label to the electronic ticket information affected by the change.

[0014] A computer-readable storage medium stores a program, which, when executed by a processor, implements the involuntary label setting method as described in any one of the above.

[0015] An electronic device includes at least one processor, at least one memory connected to the processor, and a bus; wherein, the processor and the memory communicate with each other through the bus; the processor is configured to call program instructions in the memory to execute the involuntary label setting method as described above.

[0016] By means of the above technical solution, an involuntary label setting method and related devices provided by the present disclosure are applied to an involuntary marking graphical system, and the involuntary marking imaging system is configured with an access interface that can access the airline reservation system. The method can obtain change screening information input by a user on a displayed involuntary marking interaction page; determine, according to the change screening information, the electronic ticket information affected by the change in the airline reservation system through the access interface; and add an involuntary label to the electronic ticket information. The present disclosure assists a user in quickly, accurately, and multi-dimensionally adding involuntary labels to the electronic ticket information affected by the change through a visual involuntary label setting means, improves the label adding efficiency, and then provides relevant self-service change services for passengers with involuntary changes in a timely manner, reduces the passenger complaint rate, and improves the passenger travel satisfaction.

[0017] The above description is only an overview of the technical solution of the present disclosure. In order to be able to understand the technical means of the present disclosure more clearly, it can be implemented according to the content of the specification. And in order to make the above and other purposes, features, and advantages of the present disclosure more obvious and understandable, the following specifically illustrates the specific embodiments of the present disclosure. BRIEF DESCRIPTION OF THE DRAWINGS

[0018] In combination with the accompanying drawings and referring to the following specific embodiments, the above and other features, advantages, and aspects of the embodiments of the present disclosure will become more obvious. Throughout the drawings, the same or similar reference numerals represent the same or similar elements. It should be understood that the drawings are schematic, and the original elements and elements are not necessarily drawn to scale. In the drawings:

[0019] Figure 1 A flowchart showing an implementation manner of the involuntary label setting method provided by an embodiment of the present disclosure;

[0020] Figure 2 shows a schematic flowchart of another implementation manner of the involuntary label setting method provided by the embodiments of the present disclosure;

[0021] Figure 3 shows a schematic flowchart of another implementation manner of the involuntary label setting method provided by the embodiments of the present disclosure;

[0022] Figure 4 shows a schematic flowchart of another implementation manner of the involuntary label setting method provided by the embodiments of the present disclosure;

[0023] Figure 5 shows a schematic structural diagram of an involuntary label setting device provided by the embodiments of the present disclosure;

[0024] Figure 6 shows a schematic structural diagram of an electronic device provided by the embodiments of the present disclosure. Detailed implementation manners

[0025] Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although some embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure can be implemented in various forms and should not be construed as limited to the embodiments set forth herein. On the contrary, these embodiments are provided to more thoroughly and completely understand the present disclosure. It should be understood that the drawings and embodiments of the present disclosure are only for exemplary purposes and are not used to limit the protection scope of the present disclosure.

[0026] As used herein, the term "including" and its variants are open-ended, that is, "including but not limited to". The term "based on" means "at least partially based on". The term "one embodiment" means "at least one embodiment"; the term "another embodiment" means "at least one additional embodiment"; the term "some embodiments" means "at least some embodiments". The relevant definitions of other terms will be given in the following description.

[0027] It should be noted that the concepts such as "first" and "second" mentioned in the present disclosure are only used to distinguish different devices, modules or units, and are not used to limit the order or interdependence of the functions performed by these devices, modules or units.

[0028] It should be noted that the modifications of "one" and "multiple" mentioned in the present disclosure are illustrative rather than restrictive. Those skilled in the art should understand that unless otherwise clearly specified in the context, it should be understood as "one or more".

[0029] The involuntary label setting method provided by the embodiments of the present disclosure can be applied to an involuntary marking graphical system, and the involuntary marking imaging system is configured with an access interface that can access the airline seat reservation system.

[0030] Among them, "involuntary" refers to an act caused by the carrier or other reasons that cause the passenger to fail to complete the journey according to the transportation contract. An involuntary label is a label used to identify the electronic ticket information of passengers with involuntary changes. By applying an involuntary label to the electronic ticket information, the corresponding permissions of the customer corresponding to the electronic ticket information can be unlocked.

[0031] Among them, the involuntary marking graphical system is also called the FIE graphical system. The involuntary marking graphical system includes a front end and a back end. The front end is the front part of the website, which can be a web page presented to users for browsing on browsers such as the PC side and the mobile side. The involuntary marking graphical system can use graphical means to render data and display the data through a visual front end. The back end is the back part of the website, running on the server, and is responsible for processing front-end requests. The involuntary marking graphical system can be a marking system (FIE) in an abnormal flight self-service refund and change system (NTF). The involuntary marking graphical system supports multi-dimensional (route, flight segment, order, ticket) automatic marking tasks, and can provide operation functions including flight marking, cancelled flight marking, and querying the results of marking and cancellation. The involuntary marking graphical system supports data interaction through internal interfaces. In each transaction, the query and operation services correspond to upstream and downstream system interfaces and a link system that ensures the smoothness of the interfaces. For example: the FLT system, the ODS system, the DETR system, the UET system, and the UPDTSVC system, the MES link, the TUMS link, and the SIH link.

[0032] The embodiments of the present disclosure can pre-set different personalized parameters for different airlines and store them in the system in the form of a configuration file. Each time the system starts, the configuration file is read, and when processing specific services, corresponding operations are performed according to the parameters in the configuration file. Or, when the system is running, hot configuration is performed in real time through the administrator interface to fine-tune the configuration file.

[0033] As Figure 1 shown, a schematic flowchart of an implementation manner of the involuntary label setting method provided by the embodiments of the present disclosure, the involuntary label setting method may include:

[0034] S100. Obtain the change screening information input by the user on the displayed involuntary marking interaction page.

[0035] Among them, the involuntary labeling interaction page can be a page presented to the user based on network protocol interaction and browser rendering technology. The involuntary labeling interaction page can include multiple interaction objects such as a chart display area and multiple buttons. The user can input corresponding change screening information on the involuntary labeling interaction interface according to the scope of flight changes affected.

[0036] Optionally, the change screening information can include at least one screening option information such as flight segments, segment dates, flight dates, ticket issue date ranges, and connecting flights.

[0037] The embodiment of the present disclosure provides a visual change screening information input function to the user through the involuntary labeling interaction page, facilitating the user to input change screening information on the involuntary labeling interaction page according to actual needs, and intuitively showing the spatial and temporal ranges affected by the change for the labeling tasks in each dimension.

[0038] S200. According to the change screening information, determine the electronic ticket information affected by the change in the airline seat reservation system through the access interface.

[0039] Specifically, the embodiment of the present disclosure can query and filter out the electronic ticket information affected by the change in each airline seat reservation system according to the screening option information in the change screening information. The electronic ticket information is electronic data reflecting the transportation contract between the carrier and the passenger. Optionally, the electronic ticket information includes electronic tickets and / or electronic orders. Among them, the electronic ticket is a flight ticket that has been successfully issued. The electronic order is a flight order pending ticket issuance. After determining the electronic ticket information affected by the change, the embodiment of the present disclosure can display the electronic ticket information affected by the change in the involuntary labeling interaction page. By providing a pre-labeling query and screening function, the embodiment of the present disclosure can intuitively show the electronic ticket information affected by the change.

[0040] Optionally, based on Figure 1 the method shown, as Figure 2 shown, a schematic flowchart of another implementation manner of the involuntary label setting method provided by the embodiment of the present disclosure. After step S200, the involuntary label setting method can further include:

[0041] S01. Bind and store the electronic ticket information affected by the change and the user identification of the user in a preset cache.

[0042] When the pre-marking query and screening function is enabled in the embodiments of the present disclosure, the backend of the involuntary marking imaging system provides a TOKEN to the user at the front end to bind the electronic ticket information affected by the change and the user identification of the user, and stores the bound electronic ticket information affected by the change and the user identification of the user in a preset cache. Among them, the preset cache can be a cluster global cache (Redis). By binding and storing the electronic ticket information affected by the change and the user identification of the user in the preset cache, the embodiments of the present disclosure can prevent the waste of system performance caused by multiple identical queries, and prevent the information from being tampered with during the transmission process, ensuring the consistency of the data between the front end and the backend.

[0043] S300. Add an involuntary label to the electronic ticket information affected by the change.

[0044] The embodiments of the present disclosure can add an involuntary label to the electronic ticket information of each airline affected by the change through an access interface. Specifically, the embodiments of the present disclosure can add an involuntary label to the electronic ticket information affected by the change according to a preset minimum atomic service.

[0045] A method for setting an involuntary label provided by the present disclosure is applied to an involuntary marking graphical system. The involuntary marking imaging system is configured with an access interface that can access the airline seat reservation system. This method can obtain the change screening information input by the user on the displayed involuntary marking interaction page; according to the change screening information, determine the electronic ticket information affected by the change in the airline seat reservation system through the access interface; and add an involuntary label to the electronic ticket information. Through the visual means of setting involuntary labels, the present disclosure assists the user to quickly, accurately and multi-dimensionally add involuntary labels to the electronic ticket information affected by the change, improves the label adding efficiency, and thus facilitates the timely provision of relevant self-service change services for passengers with involuntary changes, reduces the passenger complaint rate and improves the passenger travel satisfaction.

[0046] Optionally, based on Figure 1 the method shown, as Figure 3 shown, a schematic flowchart of another implementation manner of the method for setting an involuntary label provided by the embodiments of the present disclosure. After step S300, the method for setting an involuntary label may further include:

[0047] S400. Generate a queryable addition result record according to the addition result of the involuntary label and display it.

[0048] Among them, the addition result record may include the result of whether the involuntary label is successfully added to the affected electronic ticket information. The embodiments of the present disclosure may store the addition result record in a database so that when the user queries, feedback and display are based on the data in the database. The embodiments of the present disclosure may visually display the data queried by the user in a table or other visual form.

[0049] The embodiments of the present disclosure reduce errors caused by complex manual operations through graphicalization, and maximize the friendliness of the graphical interface, the efficiency of the back-end system performance, and the security during the information transmission process, reduce the workload of relevant operators, protect the economic interests of airlines, reduce the passenger complaint rate, and are beneficial to improving the passenger travel satisfaction.

[0050] Optionally, the involuntary label is associated with the self-service change permission. Based on Figure 1 the method shown, as Figure 4 shown, a schematic flowchart of another implementation manner of the involuntary label setting method provided by the embodiments of the present disclosure. After step S300, the involuntary label setting method may further include:

[0051] S500. Activate the self-service change permission for the electronic ticket information added with the involuntary label.

[0052] Among them, the self-service change permission may include the self-service refund and change permission for the electronic ticket or electronic order. The refund and change may include ticket refund, flight time or route change, and endorsement to other airline flights.

[0053] By activating the self-service change permission for the electronic ticket information added with the involuntary label, the embodiments of the present disclosure can reduce the response time of passengers affected by the change, which is beneficial for passengers to modify the itinerary plan in time, and thus improve the travel experience of passengers.

[0054] The flowcharts and block diagrams in the accompanying drawings illustrate the possible architectures, functions, and operations of systems, methods, and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagram may represent a module, a program segment, or a part of code that contains one or more executable instructions for implementing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the blocks may occur in a different order than marked in the accompanying drawings. For example, two consecutive blocks shown may actually be executed substantially in parallel, and they may sometimes be executed in the reverse order, depending on the functions involved. It should also be noted that each block in the block diagram and / or flowchart, and the combination of blocks in the block diagram and / or flowchart, can be implemented by a dedicated hardware-based system for performing the specified functions or operations, or can be implemented by a combination of dedicated hardware and computer instructions.

[0055] The names of the messages or information exchanged between multiple devices in the embodiments of the present disclosure are for illustrative purposes only and are not used to limit the scope of these messages or information.

[0056] Although the operations are depicted in a particular order, this should not be construed as requiring that the operations be performed in the particular order shown or in sequential order. In certain circumstances, multitasking and parallel processing may be advantageous.

[0057] It should be understood that the various steps recited in the method embodiments of the present disclosure may be executed in a different order and / or in parallel. In addition, the method embodiments may include additional steps and / or omit the steps shown. The scope of the present disclosure is not limited in this regard.

[0058] Embodiments of the present invention may be written in one or more programming languages or combinations thereof for computer program code to perform the operations of the present disclosure. The above programming languages include, but are not limited to, object-oriented programming languages - such as Java, Smalltalk, C++, and also include conventional procedural programming languages - such as the "C" language or similar programming languages. The program code may be executed entirely on the user's computer, partially on the user's computer, executed as a stand-alone software package, partially on the user's computer and partially on a remote computer, or entirely on a remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network - including a local area network (LAN) or a wide area network (WAN) - or, alternatively, may be connected to an external computer (e.g., by using an Internet service provider to connect through the Internet).

[0059] Corresponding to the above method embodiments, the embodiments of the present disclosure further provide a non-voluntary label setting device, which is applied to a non-voluntary marking graphical system. The non-voluntary marking imaging system is configured with an access interface that can access the airline reservation system. The structure of the non-voluntary label setting device is as Figure 5 shown and may include: a change screening information obtaining unit 100, an electronic ticket information determining unit 200, and a non-voluntary label adding unit 300.

[0060] The change screening information obtaining unit 100 is used to obtain the change screening information input by the user on the displayed non-voluntary marking interaction page.

[0061] Among them, the involuntary marking interaction page can be a page presented to the user based on network protocol interaction and browser rendering technology. The involuntary marking interaction page can include multiple interaction objects such as a chart display area and multiple buttons. The user can input corresponding change screening information on the involuntary marking interaction interface according to the scope of flight changes affected.

[0062] Optionally, the change screening information can include at least one screening option information such as flight segments, segment dates, flight dates, ticket issuance date ranges, and connections.

[0063] The embodiment of the present disclosure provides a visual change screening information input function to the user through the involuntary marking interaction page, facilitating the user to input change screening information on the involuntary marking interaction page according to actual needs, and intuitively showing the spatial and temporal ranges affected by the change for marking tasks in various dimensions.

[0064] The electronic ticket information determination unit 200 is configured to determine the electronic ticket information affected by the change in the airline seat reservation system through the access interface according to the change screening information.

[0065] Specifically, the embodiment of the present disclosure can query and filter out the electronic ticket information affected by the change in each airline seat reservation system according to the screening option information in the change screening information. The electronic ticket information is electronic data reflecting the transportation contract between the carrier and the passenger. Optionally, the electronic ticket information includes electronic tickets and / or electronic orders. Among them, the electronic ticket is a flight ticket that has been successfully issued. The electronic order is a flight order waiting to be issued. After the embodiment of the present disclosure determines the electronic ticket information affected by the change, it can display the electronic ticket information affected by the change in the involuntary marking interaction page. The embodiment of the present disclosure can intuitively show the electronic ticket information affected by the change by providing a pre-marking query and filtering function.

[0066] Optionally, the involuntary label setting device may further include: an information binding and storage unit.

[0067] The information binding and storage unit is configured to, after the electronic ticket information determination unit 200 determines the electronic ticket information affected by the change in the airline seat reservation system through the access interface according to the change screening information, bind and store the electronic ticket information affected by the change and the user identification of the user in a preset cache.

[0068] When the pre-marking query and screening function of the present disclosure embodiment is enabled, the backend of the involuntary marking imaging system provides a TOKEN to the user at the front end to bind the electronic ticket information affected by the change and the user identification of the user, and stores the bound electronic ticket information affected by the change and the user identification of the user in a preset cache. Among them, the preset cache can be a cluster global cache (Redis). The present disclosure embodiment can prevent the waste of system performance caused by multiple identical queries and prevent information from being tampered with during transmission by binding and storing the electronic ticket information affected by the change and the user identification of the user in the preset cache, ensuring the consistency of the front-end and back-end data.

[0069] The involuntary label adding unit 300 is used to add involuntary labels to the electronic ticket information affected by the change.

[0070] Optionally, the involuntary label adding unit 300 is specifically used to add involuntary labels to the electronic ticket information affected by the change according to the preset minimum atomic service.

[0071] An involuntary label setting device provided by the present disclosure is applied to an involuntary marking graphical system. The involuntary marking imaging system is configured with an access interface that can access the airline seat reservation system. The method can obtain the change screening information input by the user on the displayed involuntary marking interaction page; determine the electronic ticket information affected by the change in the airline seat reservation system through the access interface according to the change screening information; and add involuntary labels to the electronic ticket information. The present disclosure assists the user to quickly, accurately and multi-dimensionally add involuntary labels to the electronic ticket information affected by the change through a visual involuntary label setting means, improves the label adding efficiency, and thus facilitates the timely provision of relevant self-service change services for passengers with involuntary changes, reduces the passenger complaint rate and improves the passenger travel satisfaction.

[0072] Optionally, the involuntary label setting device may further include: an adding result record generating unit.

[0073] The adding result record generating unit is used to generate a queryable adding result record and display it according to the adding result of the involuntary label after the involuntary label adding unit 300 adds involuntary labels to the electronic ticket information affected by the change.

[0074] Among them, the adding result record may include the result of whether the involuntary label is successfully added to the affected electronic ticket information. The present disclosure embodiment can store the adding result record in the database so that when the user queries, feedback and display are based on the data in the database. The present disclosure embodiment can visually display the data queried by the user in a table or other visual form.

[0075] Embodiments of the present disclosure reduce errors caused by complex manual operations through graphicalization, maximizing the friendliness of the graphical interface, the efficiency of the back-end system performance, and the security during the information transmission process, reducing the workload of relevant operators, protecting the economic interests of airlines, reducing the passenger complaint rate, and being conducive to improving the satisfaction of passengers' travel.

[0076] Optionally, the involuntary label is associated with the self-service change permission. Optionally, the involuntary label setting device may further include: a permission activation unit.

[0077] The permission activation unit is configured to activate the self-service change permission of the electronic ticket information added with the involuntary label after the involuntary label adding unit 300 adds an involuntary label to the electronic ticket information affected by the change.

[0078] Among them, the self-service change permission may include the self-service refund and rescheduling permission for the electronic ticket or electronic order. The refund and rescheduling may include ticket refund, flight time or route change, and endorsement to flights of other airlines.

[0079] Embodiments of the present disclosure can reduce the response time of passengers affected by the change by activating the self-service change permission for the electronic ticket information added with the involuntary label, which is conducive to passengers modifying their travel plans in a timely manner, and thus improving the travel experience of passengers.

[0080] The units involved in the embodiments of the present disclosure can be implemented in software or in hardware. Among them, the name of the unit does not constitute a limitation to the unit itself in some cases.

[0081] The functions described above herein can be at least partially executed by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that can be used include: Field Programmable Gate Array (FPGA), Application Specific Integrated Circuit (ASIC), Application Specific Standard Product (ASSP), System on Chip (SOC), Complex Programmable Logic Device (CPLD), and so on.

[0082] The involuntary label setting device includes a processor and a memory. The above-mentioned change screening information obtaining unit 100, electronic ticket information determining unit 200, involuntary label adding unit 300, etc. are all stored in the memory as program units, and the corresponding functions are implemented by the processor executing the above program units stored in the memory.

[0083] The processor contains cores, which retrieve corresponding program units from the memory. One or more cores can be set. By adjusting the core parameters, through a visual involuntary tagging setting method, it helps users quickly, accurately, and multi-dimensionally batch add involuntary tags to electronic ticket information affected by changes, improving the tagging efficiency. Furthermore, it facilitates providing relevant self-service change services for passengers with involuntary changes in a timely manner, reducing the passenger complaint rate and enhancing the passenger travel satisfaction.

[0084] An embodiment of the present invention provides a computer-readable storage medium, on which a program is stored. When the program is executed by a processor, the involuntary tagging setting method is implemented.

[0085] An embodiment of the present disclosure provides a processor, which is used to run a program. When the program runs, the involuntary tagging setting method is executed.

[0086] An embodiment of the present disclosure provides an electronic device, which includes at least one processor, at least one memory connected to the processor, and a bus. Among them, the processor and the memory complete communication with each other through the bus. The processor is used to call program instructions in the memory to execute the involuntary tagging setting method described in any one of the above.

[0087] Next, refer to Figure 6 , which shows a schematic structural diagram of an electronic device 400 (such as a terminal device or a server) suitable for implementing the embodiments of the present disclosure. The terminal device in the embodiments of the present disclosure may include, but is not limited to, mobile terminals such as mobile phones, laptop computers, digital broadcast receivers, PDAs (Personal Digital Assistants), PADs (Tablet Computers), PMPs (Portable Multimedia Players), in-vehicle terminals (such as in-vehicle navigation terminals), etc., and fixed terminals such as digital TVs, desktop computers, etc. Figure 6 The shown electronic device 400 is merely an example and should not impose any limitation on the functions and usage scope of the embodiments of the present disclosure.

[0088] As Figure 6 shown, the electronic device 400 may include a processing device 401 (such as a central processing unit, a graphics processing unit, etc.), which can perform various appropriate actions and processes according to the program stored in the read-only memory (ROM 402) or the program loaded from the storage device 408 into the random access memory (RAM 403). In the RAM 403, various programs and data required for the operation of the electronic device 400 are also stored. The processing device 401, the ROM 402, and the RAM 403 are connected to each other through the bus 404. The input / output (I / O) interface is also connected to the bus 404.

[0089] Typically, the following devices can be connected to the I / O interface 405: an input device 406 including, for example, a touch screen, a touch pad, a keyboard, a mouse, a camera, a microphone, an accelerometer, a gyroscope, etc.; an output device 407 including, for example, a liquid crystal display (LCD), a speaker, a vibrator, etc.; a storage device 408 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 409. The communication device 409 can allow the electronic device 400 to communicate with other devices wirelessly or wiredly to exchange data. Although Figure 6 the electronic device 400 with various devices is shown, it should be understood that it is not required to implement or have all the shown devices. Instead, more or fewer devices can be implemented or had.

[0090] The present disclosure also provides a computer program product which, when executed on an electronic device, is adapted to execute a program initialized with the steps of the involuntary label setting method.

[0091] Although the subject matter has been described in language specific to structural features and / or method logical acts, it should be understood that the subject matter defined in the appended claims is not necessarily limited to the specific features or acts described above. On the contrary, the specific features and acts described above are merely example forms of implementing the claims.

[0092] Although several specific implementation details are included in the above discussion, these should not be construed as limitations on the scope of the present disclosure. Certain features described in the context of separate embodiments can also be implemented combinatorially in a single embodiment. Conversely, the various features described in the context of a single embodiment can also be implemented separately or in any suitable sub-combination in multiple embodiments.

[0093] The above description is only a preferred embodiment of the present disclosure and an explanation of the applied technical principles. Those skilled in the art should understand that the scope of the disclosure involved in the present disclosure is not limited to the technical solution formed by the specific combination of the above technical features, but should also cover other technical solutions formed by any combination of the above technical features or their equivalent features without departing from the above disclosure concept. For example, the technical solutions formed by mutually replacing the above features with the (but not limited to) technical features having similar functions disclosed in the present disclosure.

Claims

1. A method for setting involuntary tags, characterized in that, Applied to an involuntary marking graphical system, the involuntary marking graphical system is configured with an access interface to access the airline reservation system. The method includes: Obtaining change screening information input by a user on a displayed involuntary marking interaction page. The involuntary marking interaction page includes multiple interaction objects such as a chart representation area and multiple buttons. The change screening information includes at least one screening option information among flight segments, flight segment dates, flight dates, ticket issuance date ranges, and connections; According to the change screening information, determining, through the access interface, electronic ticket information affected by the change in the airline reservation system, and binding and storing the electronic ticket information affected by the change and the user identification of the user in a preset cache; Adding an involuntary label to the electronic ticket information affected by the change; Generating and displaying a queryable addition result record according to the addition result of the involuntary label.

2. The method according to claim 1, wherein The involuntary label is associated with a self-service change permission. After adding the involuntary label to the electronic ticket information affected by the change, the method further includes: Activating the self-service change permission of the electronic ticket information added with the involuntary label.

3. The method according to claim 1, characterized in that, The adding of the involuntary label to the electronic ticket information affected by the change includes: Adding an involuntary label to the electronic ticket information affected by the change according to a preset minimum atomic service.

4. The method according to claim 1, characterized in that, The electronic ticket information includes electronic tickets and / or electronic orders.

5. An involuntary label setting device, characterized in that, Applied to an involuntary marking graphical system, the involuntary marking graphical system is configured with an access interface to access the airline reservation system. The device includes: a change screening information obtaining unit, an electronic ticket information determining unit, and an involuntary label adding unit. The change screening information obtaining unit is used to obtain change screening information input by a user on a displayed involuntary marking interaction page. The involuntary marking interaction page includes multiple interaction objects such as a chart representation area and multiple buttons. The change screening information includes at least one screening option information among flight segments, flight segment dates, flight dates, ticket issuance date ranges, and connections; The electronic ticket information determining unit is used to determine, according to the change screening information, electronic ticket information affected by the change in the airline reservation system through the access interface, and bind and store the electronic ticket information affected by the change and the user identification of the user in a preset cache; The involuntary label adding unit is used to add an involuntary label to the electronic ticket information affected by the change; The addition result record generating unit is used to generate and display a queryable addition result record according to the addition result of the involuntary label after the involuntary label adding unit adds the involuntary label to the electronic ticket information affected by the change.

6. A computer-readable storage medium having a program stored thereon, characterized in that, When the program is executed by a processor, it implements the involuntary label setting method according to any one of claims 1 to 4.

7. An electronic device, the electronic device includes at least one processor, and at least one memory and a bus connected to the processor; wherein, The processor and the memory complete communication with each other through the bus; The processor is used to call program instructions in the memory to execute the involuntary label setting method according to any one of claims 1 to 4.

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