Order information processing method, device and electronic equipment

By extracting and generating the primary and secondary information of order information, the problem that the order processing end is difficult to meet user needs is solved, and more efficient and accurate order processing is achieved, improving user experience.

CN115147176BActive Publication Date: 2025-02-21RAJAX NETWORK &TECHNOLOGY (SHANGHAI) CO LTD
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Patent Information

Application Number
CN202210698155.1
Authority / Receiving Office
CN · China
Patent Type
Patents(China)
Current Assignee / Owner
Filing Date
2022-06-20
Publication Date
2025-02-21
Estimated Expiration
2042-06-20

AI Technical Summary

Technical Problem

In the prior art, when the order processing end processes user orders, it is difficult for the user to meet user needs, resulting in poor processing results.

Method used

By obtaining the first and second information items of user order information on the server, the main information and secondary information of the specified information type are extracted, the full information is generated, and the delivery object is generated based on the full information to process the order information, and the delivery object is sent to the delivery object for processing. end.

Benefits of technology

It improves the efficiency and accuracy of the order processing end of the order processing end to ensure that the delivery object has a comprehensive understanding of order information, meets user needs, and improves user experience.

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Abstract

The embodiment of the present application provides an order information processing method, in which the service end extracts the main information of the specified information type from the first information item and extracts the sub-information of the specified information type from the second information item based on the user order information sent by the user end. All information of the specified information type in the user order information is gathered together to generate full information of the specified information type, the processing object to which the specified information belongs is determined based on the type of the specified information, and the delivery object processing order information corresponding to the processing object is generated based on the full information of the specified information type. Among them, the delivery object processing order information is sent to the delivery object processing end used by the processing object, so that the processing object can perform corresponding processing according to the full information of the specified information type contained in the delivery object processing order information.
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Description

Technical Field

[0001] The present application relates to the field of computer technology, and more particularly to a method for processing order information. The present application also relates to an order information processing device, an electronic device, and a computer storage medium, another order information processing method, device, electronic device, and computer storage medium, and a waybill information processing method, device, electronic device, and computer storage medium. Background Art

[0002] At present, when users order goods on online platforms, the order information generated by the online platform for users usually includes the specifications of the goods selected by the users and the delivery address information. The online platform sends the user's order information to the merchant side, and the merchant side prepares the goods according to the order information and allocates the generated delivery waybill to the delivery resources. The delivery resources deliver the goods according to the address in the delivery waybill.

[0003] However, according to the above method, during the process of processing orders by the order processing end, there is a situation where the processing results cannot meet the user's needs. Therefore, how to improve the way the order processing end processes user orders is a problem that needs to be solved. Summary of the invention

[0004] The embodiment of the present application provides an order information processing method to improve the way the order processing end processes user orders. The embodiment of the present application also provides an order information processing device, an electronic device and a computer storage medium, another order information processing method, device, electronic device and computer storage medium, and a waybill information processing method, device, electronic device and computer storage medium.

[0005] An embodiment of the present application provides an order information processing method, which is applied to a server, and the method includes: obtaining user order information sent by a user terminal; obtaining main information of a specified information type from a first information item of the user order information, and obtaining sub-information of the specified information type from a second information item of the user order information; generating full information of the specified information type based on the main information and the sub-information; generating delivery object processing order information based on the full information of the specified information type; and sending the delivery object processing order information to a delivery object processing terminal.

[0006] Optionally, the designated information type includes a delivery address information type; obtaining the main information of the designated information type from the first information item of the user order information, and obtaining the sub-information of the designated information type from the second information item of the user order information, includes: obtaining the original delivery address information from the first information item, and obtaining from the second information item subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0007] Optionally, it also includes: obtaining the original delivery address information input by the user and sent by the user terminal; determining the address type of the original delivery address information based on the original delivery address information; obtaining an auxiliary location information option that matches the address type of the original delivery address information; and sending the auxiliary location information option to the user terminal; wherein the auxiliary location information of the designated location corresponding to the original delivery address information is the auxiliary location information selected by the user from the auxiliary location information option.

[0008] Optionally, generating the full information of the specified information type based on the main information and the sub-information includes: setting the original delivery address information and the subsidiary location information in the same information element to generate target delivery address information.

[0009] Optionally, the generating of delivery object processing order information based on the full information of the specified information type includes: generating delivery waybill information for the delivery object based on the target delivery address information; and sending the delivery object processing order information to the delivery object processing end includes: sending the delivery waybill information for the delivery object to the delivery resource end used by the delivery resources.

[0010] Optionally, the second information item includes a remark information item; the obtaining of the subsidiary location information from the second information item for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: obtaining the first sub-information for the delivery address from the remark information item, and using the first sub-information for the delivery address as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0011] Optionally, the first sub-information for the delivery address is the original location description information related to the location information in the remark information item, the original location description information is unstructured location information, and the subsidiary location information of the specified location corresponding to the original delivery address information is structured location information used to describe the specified location; the method also includes: converting the unstructured location information into the structured location information.

[0012] Optionally, converting the unstructured location information into the structured location information includes: based on the semantic description information corresponding to the unstructured location information, querying target structured location information corresponding to the semantic description information from a database that pre-stores structured location information; and using the target structured location information as the structured location information corresponding to the unstructured location information.

[0013] Optionally, the second information item includes a contactless delivery information item; and obtaining from the second information item the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: obtaining from the contactless delivery information item second sub-information for the delivery address as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0014] Optionally, the contactless delivery information item includes multiple candidate structured location information for describing a designated location; the second sub-information for the delivery address from the contactless delivery information item is obtained as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information, including: obtaining the selected structured location information in the contactless delivery information item, and using the selected structured location information as the subsidiary location information.

[0015] Optionally, it also includes: sending a contactless delivery information item containing multiple candidate structured location information to the user terminal; the obtaining of the selected structured location information in the contactless delivery information item includes: obtaining the selected candidate structured location information for the multiple candidate structured location information returned by the user terminal.

[0016] Optionally, the second information item includes a remark information item and a contactless delivery information item; the obtaining of the subsidiary location information from the second information item for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: obtaining first sub-information for the delivery address from the remark information item, and obtaining second sub-information for the delivery address from the contactless delivery information item; based on the first sub-information and the second sub-information, generating the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0017] Optionally, the generating of subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information based on the first subsidiary information and the second subsidiary information includes: obtaining first distance information between the first subsidiary information and the original delivery address information, and obtaining second distance information between the second subsidiary information and the original delivery address information; if the first distance information is less than the second distance information, using the first subsidiary information as the subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information.

[0018] Optionally, the generating of subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information based on the first sub-information and the second sub-information includes: obtaining a first historical number of times the user uses the address information corresponding to the first sub-information, and obtaining a second historical number of times the user uses the address information corresponding to the second sub-information; if the first historical number of times the user uses the address information corresponding to the second sub-information; if the first historical number of times the user uses the address information corresponding to the second sub-information, using the second sub-information as the subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information.

[0019] Optionally, the generating of subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information based on the first subsidiary information and the second subsidiary information includes: obtaining the first subsidiary information as the first number of selections of the historical subsidiary location information of other users, and obtaining the second number of selections of the historical subsidiary location information of other users; if the first number of selections is less than the second number of selections, using the second subsidiary information as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0020] Optionally, the second information item includes other information items other than the first information item in the user order information; and obtaining from the second information item the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information comprises: traversing other information items other than the first information item in the user order information, and obtaining from the other information items the subsidiary information for the delivery address; and generating, based on the subsidiary information for the delivery address, the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0021] Optionally, the designated information type includes a delivery object requirement information type; the process of obtaining the main information of the designated information type from the first information item of the user order information, and obtaining the sub-information of the designated information type from the second information item of the user order information, includes: obtaining the delivery object specification information of the delivery object selected by the user from the delivery object information of the first information item, and obtaining the delivery object supplementary requirement information used to represent the supplementary requirements proposed by the user to the merchant for the selected delivery object from the second information item.

[0022] Optionally, generating the full information of the specified information type based on the main information and the sub-information includes: generating target requirement information for the delivery object from the delivery object specification information and the delivery object ancillary requirement information. Optionally, generating delivery object processing order information based on the full information of the specified information type includes: generating delivery object production order information for a merchant based on the target requirement information for the delivery object; and sending the delivery object processing order information to the delivery object processing terminal includes: sending the delivery object production order information for a merchant to a merchant terminal used by the merchant.

[0023] Optionally, the second information item includes a remark information item; the obtaining of the delivery object supplementary requirement information from the second information item, which is used to represent the supplementary requirement proposed by the user to the merchant for the selected delivery object, includes: obtaining the delivery object supplementary requirement information from the remark information item, which is used to represent the supplementary requirement proposed by the user to the merchant for the selected delivery object.

[0024] Optionally, the obtaining of delivery object supplementary requirement information from the remark information item, which is used to represent supplementary requirements proposed by the user to the merchant for the selected delivery object, includes: obtaining original supplementary requirement description information for the delivery object from the remark information item, the original supplementary requirement description information being unstructured supplementary requirement information, structuring the unstructured supplementary requirement information to obtain structured supplementary requirement information; and using the structured supplementary requirement information as the delivery object supplementary requirement information.

[0025] Optionally, the structuring of the unstructured subsidiary requirement information to obtain structured subsidiary requirement information includes: querying a plurality of pre-set candidate structured subsidiary requirement information for the delivery object based on semantic description information corresponding to the unstructured subsidiary requirement information, and obtaining structured subsidiary requirement information corresponding to the unstructured subsidiary requirement information.

[0026] Optionally, the specified information type includes a user contact information type; obtaining the main information of the specified information type from the first information item of the user order information, and obtaining the sub-information of the specified information type from the second information item of the user order information, includes: obtaining the user contact information of the user to whom the delivery object belongs from the first information item, and obtaining from the second information item supplementary contact requirement information used to indicate whether the delivery resources need to contact the user during the delivery stage.

[0027] Optionally, generating the full information of the specified information type based on the main information and the sub-information includes: generating target user contact information for the delivery object based on the user contact information and the subsidiary contact requirement information. Optionally, generating delivery object processing order information based on the full information of the specified information type includes: generating target user contact information for the delivery resource based on the target user contact information for the delivery object; and sending the delivery object processing order information to the delivery object processing terminal includes: sending the target user contact information for the delivery resource to the delivery resource terminal used by the delivery resource.

[0028] Optionally, the subsidiary contact requirement information includes: first subsidiary contact requirement information for indicating that the distribution resource needs to contact the user during the distribution stage; or second subsidiary contact requirement information for indicating that the distribution resource does not need to contact the user during the distribution stage.

[0029] Optionally, the second information item includes a remark information item and / or a contactless delivery information item; obtaining the sub-information of the specified information type from the second information item of the user order information includes any one of the following methods: obtaining the subsidiary contact requirement information from the remark information item; obtaining the subsidiary contact requirement information from the contactless delivery information item.

[0030] An embodiment of the present application also provides an order information processing method, which is applied to a user terminal used by a target user, and the method includes: displaying a first page for generating user order information, the first page including a first information item for generating main information of a specified information type and a second information item for generating sub-information of the specified information type; the main information and the sub-information; generating user order information based on the main information and the sub-information; sending the user order information to a server; obtaining detailed information for the user order information returned by the server, and obtaining delivery object processing order information from the detailed information, the delivery object processing order information being generated by the main information and the sub-information; and displaying detailed information for the user order information.

[0031] Optionally, the designated information type includes a delivery address information type; obtaining the main information and the sub-information includes: obtaining original delivery address information, and obtaining subsidiary location information for indicating that the delivery object is placed at a designated location corresponding to the original delivery address information; generating user order information based on the main information and the sub-information includes: generating user order information based on the original delivery address information and the subsidiary location information.

[0032] Optionally, the obtaining of original delivery address information comprises: obtaining the original delivery address information input by a user; the method further comprises: sending the original delivery address information to the server; obtaining an auxiliary location information option sent by the server that matches the address type of the original delivery address information; displaying the auxiliary location information option; the obtaining of the auxiliary location information used to indicate that the delivery object is placed at the designated location corresponding to the original delivery address information comprises: obtaining the auxiliary location information selected by the user from the auxiliary location information options as the auxiliary location information of the designated location corresponding to the original delivery address information.

[0033] Optionally, the delivery object processing order information is delivery waybill information for the delivery object, the main information is original delivery address information, and the sub-information is subsidiary location information used to instruct the delivery object to be placed at a designated location corresponding to the original delivery address information; the delivery object processing order information is generated by the main information and the sub-information, specifically, the delivery waybill information for the delivery object is generated by the target delivery address information, and the target delivery address information is generated by the original delivery address information and the subsidiary location information.

[0034] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing a user to fill in and generate sub-information of a specified information type; the obtaining of the subsidiary location information for indicating that the delivery object is placed at the specified location corresponding to the original delivery address information includes: in response to detecting an editing operation on the fill-in area of ​​the remark information item, obtaining the subsidiary location information.

[0035] Optionally, the second information item includes a contactless delivery information item, which includes multiple candidate location information for describing a specified location; the acquisition of subsidiary location information for indicating that the delivery object is placed at the specified location corresponding to the original delivery address information includes: in response to detecting a selection operation for multiple candidate location information in the contactless delivery information item, obtaining the selected location information, and using the selected location information as the subsidiary location information.

[0036] Optionally, the designated information type includes a delivery object requirement information type; obtaining the main information and the sub-information includes: obtaining delivery object specification information of the delivery object selected by the user, and obtaining delivery object supplementary requirement information used to represent the user's supplementary requirements made to the merchant for the selected delivery object; generating user order information based on the main information and the sub-information includes: generating user order information based on the delivery object specification information and the delivery object supplementary requirement information.

[0037] Optionally, the delivery object processing order information is order information for the merchant's delivery object, the main information is the delivery object specification information of the delivery object selected by the user, and the sub-information is delivery object supplementary requirement information used to represent the supplementary requirements proposed by the user to the merchant for the selected delivery object; the delivery object processing order information is generated by the main information and the sub-information, specifically, the delivery object production order information for the merchant is generated by target requirement information for the delivery object, and the target requirement information for the delivery object is generated by the delivery object specification information and the delivery object supplementary requirement information.

[0038] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing the user to fill in and generate sub-information of a specified information type; the acquisition of the delivery object additional requirement information representing the additional requirements proposed by the user to the merchant for the selected delivery object includes: in response to detecting an editing operation on the fill-in area of ​​the remark information item, acquiring the delivery object additional requirement information.

[0039] Optionally, the designated information type includes a user contact information type; obtaining the main information and the sub-information includes: obtaining the user contact information of the user to whom the delivery object belongs, and obtaining subsidiary contact requirement information for indicating whether the delivery resources need to contact the user during the delivery stage; generating user order information based on the main information and the sub-information includes: generating user order information based on the user contact information and the subsidiary contact requirement information.

[0040] Optionally, the delivery object processing order information is target user contact information for the delivery resources, the main information is user contact information of the user to which the delivery object belongs, and the sub-information is subsidiary contact requirement information for indicating whether the delivery resources need to contact the user during the delivery stage; the delivery object processing order information is generated by the main information and the sub-information, specifically, the target user contact information for the delivery resources is generated by the target user contact information for the delivery object, and the target user contact information for the delivery object is generated by the user contact information and the subsidiary contact requirement information.

[0041] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing the user to fill in and generate sub-information of a specified information type; the obtaining of subsidiary contact requirement information for indicating whether the distribution resources need to contact the user during the distribution stage includes: in response to detecting an editing operation on the fill-in area of ​​the remark information item, obtaining the subsidiary contact requirement information.

[0042] Optionally, the second information item includes a contactless delivery information item, and the contactless delivery information item includes first subsidiary contact requirement information and second subsidiary contact requirement information, the first subsidiary contact requirement information is used to indicate that the delivery resources need to contact the user during the delivery stage, and the second subsidiary contact requirement information is used to indicate that the delivery resources do not need to contact the user during the delivery stage; the acquisition of the subsidiary contact requirement information used to indicate whether the delivery resources need to contact the user during the delivery stage includes: in response to detecting a selection operation for the first subsidiary contact requirement information, or in response to detecting a selection operation for the second subsidiary contact requirement information, acquiring the subsidiary contact requirement information.

[0043] An embodiment of the present application also provides a waybill information processing method, which is applied to a distribution resource end used by distribution resources, the method comprising: obtaining waybill details information for a distribution object sent by a server, the waybill details information comprising target distribution address information for user order information, the target distribution address information comprising original distribution address information of the user order information, and subsidiary location information for indicating that the distribution object corresponding to the user order information is placed at a designated location corresponding to the original distribution address information; and displaying the waybill details information.

[0044] Optionally, it also includes: obtaining a first prompt message for prompting the delivery object to complete the delivery, and returning a feedback message to the server to indicate that the delivery object has been successfully delivered to the target delivery address.

[0045] Optionally, displaying the waybill details information includes: displaying the waybill details information through an address display page; obtaining the first prompt message for prompting the delivery object to complete the delivery includes: in response to detecting a trigger operation for the entry information confirming delivery in the address display page, obtaining the first prompt message for prompting the delivery object to complete the delivery.

[0046] Optionally, the waybill details information also includes target user contact information for the delivery resource, and the target user contact information includes the user contact information in the user order information, and supplementary contact requirement information indicating whether the delivery resource needs to contact the user during the delivery stage.

[0047] Optionally, the subsidiary contact requirement information includes: first subsidiary contact requirement information for indicating that the distribution resource needs to contact the user during the distribution stage; the method also includes: obtaining a first request message for requesting to contact the user, and sending a second request message to the server for indicating that the distribution resource requests to contact the user.

[0048] Optionally, displaying the waybill details information includes: displaying the waybill details information through an address display page; obtaining a first request message for requesting contact with a user includes: obtaining a first request message for requesting contact with a user in response to detecting a trigger operation for entry information for telephone contact in the address display page.

[0049] An embodiment of the present application also provides an order information processing device, which is applied to a server, and the device includes: a first acquisition unit, used to acquire user order information sent by a user terminal; a second acquisition unit, used to acquire main information of a specified information type from a first information item of the user order information, and to acquire sub-information of the specified information type from a second information item of the user order information; a first generation unit, used to generate full information of the specified information type based on the main information and the sub-information; a second generation unit, used to generate delivery object processing order information based on the full information of the specified information type; and a first sending unit, used to send the delivery object processing order information to a delivery object processing terminal.

[0050] An embodiment of the present application also provides an order information processing device, which is applied to a user terminal used by a target user, and the device includes: a first display unit, which is used to display a first page for generating user order information, the first page including a first information item for generating main information of a specified information type and a second information item for generating sub-information of the specified information type; a third acquisition unit, which is used to acquire the main information and the sub-information; a third generation unit, which is used to generate user order information based on the main information and the sub-information; a second sending unit, which is used to send the user order information to a server; the first acquisition unit, which is used to acquire detailed information about the user order information returned by the server, and acquire delivery object processing order information from the detailed information, the delivery object processing order information being generated by the main information and the sub-information; and the second display unit, which is used to display detailed information about the user order information.

[0051] An embodiment of the present application also provides a waybill information processing device, which is applied to a distribution resource end used by distribution resources, and the device includes: a fourth acquisition unit, used to obtain waybill details information for a distribution object sent by a server, the waybill details information including target distribution address information for user order information, the target distribution address information including original distribution address information of the user order information, and subsidiary location information for indicating that the distribution object corresponding to the user order information is placed at a designated location corresponding to the original distribution address information; a third display unit, used to display the waybill details information.

[0052] An embodiment of the present application further provides an electronic device, comprising: a processor; and a memory for storing a computer program. After the electronic device is powered on and the computer program is run by the processor, the above method is executed.

[0053] An embodiment of the present application further provides a storage medium, wherein the storage medium stores a computer program, and the computer program is executed by a processor to perform the above method.

[0054] Compared with the prior art, the embodiments of the present application have the following advantages:

[0055] An embodiment of the present application provides an order information processing method, which is applied to a server, and the method includes: obtaining user order information sent by a user terminal; obtaining main information of a specified information type from a first information item of the user order information, and obtaining sub-information of the specified information type from a second information item of the user order information; generating full information of the specified information type based on the main information and the sub-information; generating delivery object processing order information based on the full information of the specified information type; and sending the delivery object processing order information to a delivery object processing terminal.

[0056] In the above method, the service end extracts the main information of the specified information type from the first information item and the sub-information of the specified information type from the second information item based on the user order information sent by the user end. All the information of the specified information type in the user order information is gathered together to generate the full information of the specified information type, the processing object to which the specified information belongs is determined according to the type of the specified information, and the delivery object processing order information corresponding to the processing object is generated according to the full information of the specified information type. Among them, the delivery object processing order information is sent to the delivery object processing end used by the processing object, so that the processing object can perform corresponding processing according to the full information of the specified information type contained in the delivery object processing order information. This method enables the processing object of the delivery object processing end to fully understand all the information of the specified information type, provide users with delivery objects that meet user needs, and enhance the user experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0057] Figure 1 A schematic diagram of an application scenario of the order information processing method provided in this application.

[0058] Figure 2 The bill of lading page displayed on the user terminal provided for this application.

[0059] Figure 3 The selection information page displayed on the user terminal provided by this application.

[0060] Figure 4 The address information display page displayed by the distribution resource terminal provided for this application.

[0061] Figure 5 The order requirement information display page displayed by the merchant side provided for this application.

[0062] Figure 6 A flowchart of an order information processing method provided in the first embodiment of the present application.

[0063] Figure 7 A schematic diagram of an order information processing device provided in the second embodiment of the present application.

[0064] Figure 8 A flowchart of another order information processing method provided for the third embodiment of the present application.

[0065] Fig. 9 A schematic diagram of another order information processing device provided in the fourth embodiment of the present application.

[0066] Fig.10 A flowchart of a waybill information processing method provided for the fifth embodiment of the present application.

[0067] Fig.11 A schematic diagram of a waybill information processing device provided in the sixth embodiment of the present application.

[0068] Fig.12 A schematic diagram of an electronic device provided for the seventh embodiment of the present application. DETAILED DESCRIPTION

[0069] Many specific details are described in the following description to facilitate a full understanding of the present application. However, the present application can be implemented in many other ways than those described herein, and those skilled in the art can make similar generalizations without violating the connotation of the present application, so the present application is not limited by the specific implementation disclosed below.

[0070] The terms used in this application are only for the purpose of describing specific embodiments and are not intended to limit this application. The descriptions used in this application and the appended claims, such as "a", "first", and "second", are not limitations on quantity or sequence, but are used to distinguish the same type of information from each other.

[0071] The embodiment of the present application provides an order information processing method. The embodiment of the present application also provides an order information processing device, an electronic device and a computer storage medium, another order information processing method, device, electronic device and computer storage medium, and a waybill information processing method, device, electronic device and computer storage medium. Each of them is described in detail in the following embodiments.

[0072] In the prior art, users order goods on an online platform, and the online platform generates order information for the goods ordered by the users. The order information usually includes the specification information of the goods, such as the quantity information of the goods, the size information of the goods (for example, large portion, medium portion, small portion), etc. In addition, it also includes the delivery address information of the goods. The online platform sends the user's order information to the merchant side, and the merchant side prepares the goods according to the order information. When the goods are prepared, the merchant side generates a delivery waybill corresponding to the order information, and allocates the delivery waybill to the corresponding delivery resources. The delivery resources deliver the goods according to the delivery address in the delivery waybill.

[0073] However, according to the above method, during the process of processing orders by the order processing end, there is a situation where the processing results cannot meet the user's needs. Therefore, how to improve the way the order processing end processes user orders is a problem that needs to be solved.

[0074] In order to solve the above problems, the present application provides multiple embodiments. The following describes each embodiment provided by the present application.

[0075] Please refer to Figure 1 , which is a schematic diagram of the application scenario of the order information processing method provided by the present application. In this scenario embodiment, the online to offline service (O2O) platform provides users with optional commodities, and the user terminal 101 is a user terminal application of the online to offline service platform. The user orders the commodities he needs at the user terminal 101, and the user terminal 101 generates user order information for the selected commodities for the user. The user terminal 101 sends the user order information to the server terminal 102, and the server terminal 102 is the service system corresponding to the online to offline service platform. According to the user order information, the server terminal 102 obtains the main information of the specified information type from the first information item of the user order information, and obtains the sub-information of the specified information type from the second information item of the user order information. The main information and the sub-information generate full information of the specified information type, and the distribution object processing order information is generated according to the full information of the specified information type. The distribution object processing end corresponding to the distribution object processing order information is determined according to the type of the distribution object processing order information, and the distribution object processing order information is sent to the distribution object processing end 103. The distribution object processing end 103 includes a distribution resource end 103 - 1 and a merchant end 103 - 2 .

[0076] For example, if the specified information type is the delivery address information type, the primary information of the specified information type is the original delivery address information corresponding to the user order, and the secondary information of the specified information type is the subsidiary location information used to instruct the delivery object to be placed at the specified location corresponding to the original delivery address information. Figure 2 As shown, it is the bill of lading page displayed by the user terminal provided by this application. Figure 2In the example, the first information item includes the delivery address information of the user's order, which is the original delivery address information of the order. The second information item includes the user's remarks on the order and the contactless delivery item.

[0077] The remark information item may include additional location information for the original delivery address information proposed by the user, for example, placing the order at a designated location corresponding to the original delivery address information. Alternatively, the contactless delivery information item includes multiple designated location options, and the user selects a designated location as the designated location corresponding to the original delivery address information where the order is finally placed.

[0078] The subsidiary location information is determined according to the address type of the original delivery address information input by the user. Specifically, after the user inputs the original delivery address information through the user terminal, the user terminal sends the original delivery address information to the server terminal, and sends a request message to the server terminal for requesting to obtain the subsidiary location information options corresponding to the original delivery address information. The server terminal determines the address type of the original delivery address information according to the original delivery address information, and obtains the subsidiary location information options that match the address type of the original delivery address information. For example, if the address type of the original delivery address is an office building type, the subsidiary address options of the original delivery address may include a guard collection point, a building entrance, a building front desk, and the like. If the address type of the original delivery address is a residential area type, the subsidiary address options of the original delivery address may include a community security room, a community collection point, a cabinet at the door of a unit, and the like.

[0079] The server sends the subsidiary location information options to the client, and the client displays the subsidiary location information options through the target page, for example Figure 3 The location A and location B in the contactless delivery are both subsidiary location information options. After the user selects at least one subsidiary location information in the subsidiary location information options on the target page, the selected subsidiary location information is used as the subsidiary location information corresponding to the original delivery address information.

[0080] In this case, the full information of the specified information type generated by the primary information of the specified information type and the secondary information of the specified information type is the target delivery address information of the user's order. The target delivery address information is composed of the original delivery address information + the specified location, such as Figure 4 shown. Figure 4 This is the address information display page displayed by the distribution resource terminal provided for this application. Figure 4 In the example, the delivery resource terminal used by the delivery resource displays the order receiving page of the delivery resource, and the order receiving page contains the target delivery address information corresponding to multiple orders currently being delivered by the delivery resource.

[0081] The above is the case where the specified information type is the delivery address information type, and the corresponding delivery object processing end in this case is the delivery resource end 103-1. The order receiving interface of the delivery resource end 103-1 displays the target delivery address information corresponding to the user order. The delivery resource can intuitively understand that the user order needs to be delivered to the specified location corresponding to the original delivery address information through the target delivery address information on this page.

[0082] In the above method, the server concatenates the original delivery address information in the user's order information and the specified location information in the remarks, and sends them to the delivery resource end. The delivery resource can clearly identify the final delivery location information of the delivery object through the order acceptance page of the delivery resource end, avoiding the delivery resource from looking for the user-specified location information from the remarks information of the waybill during the delivery process, or the delivery resource and the user communicating by phone during the delivery process to determine the final delivery location information. This improves the delivery efficiency of delivery resources in delivering waybills to be delivered, and users specify the final delivery location information in the remarks information in advance. When receiving an order, there is no need to receive telephone communication confirmation from the delivery resource, which improves the user's experience of receiving an order.

[0083] Second, the designated information type can also be a delivery object requirement information type, in which case the main information of the designated information type is the delivery object specification information of the delivery object selected by the user, and the sub-information of the designated information type is the delivery object additional requirement information used to indicate the additional requirements that the user has put forward to the merchant for the selected delivery object. Figure 2 As shown, the first information item on the user's bill of lading page includes specification information of multiple commodities selected by the user (for example, commodity price, commodity quantity, commodity serving size, etc.), and in the remark information item in the second information item, the user can put forward some personal requirement information for the purchased commodities, for example, add more vinegar, more chili oil, an extra set of tableware, and so on.

[0084] The server extracts the delivery object specification information and the delivery object ancillary requirement information based on the user order information. The server generates the target requirement information for the delivery object based on the delivery object specification information and the delivery object ancillary requirement information. The server generates the delivery object production order information for the merchant based on the target requirement information for the delivery object, and sends the delivery object production order information for the merchant to the merchant end used by the merchant.

[0085] The above is the case where the specified information type is the delivery object requirement information type. The delivery object processing end corresponding to this case is the merchant end 103-2. Figure 5 As shown, it is the order requirement information display page displayed by the merchant end provided by this application. Figure 5In the example, the merchant order page on the merchant side displays the goods selected by each user and the product requirement information, which specifically includes the specifications of the goods selected by the user + the additional information of the goods. By making order information based on the delivery object displayed on the merchant order page, the merchant can intuitively identify the goods corresponding to the user's order information and the requirements for the goods. This avoids the merchant from searching for the requirement information related to the production of goods in the remarks information item after accepting the order, improves the merchant's efficiency in obtaining the product data and product requirement information corresponding to the user's order, improves the merchant's efficiency in producing goods, and also increases the probability that the goods provided by the merchant meet the user's requirements.

[0086] Third, the designated information type can also be a user contact information type, in which case the main information of the designated information type is the user contact information of the user to whom the delivery object belongs, for example, the user's title is Mr. / Ms. X, the user's telephone number, etc. The secondary information of the designated information type is the supplementary contact requirement information used to indicate whether the delivery resource needs to contact the user during the delivery stage. For example, in the remarks information item, the user proposes that when the delivery resource arrives at the target delivery address corresponding to the user's order, there is no need to communicate with the user by phone. Alternatively, in the remarks information item, the user proposes that when the delivery resource arrives at the target delivery address corresponding to the user's order, there is a need to communicate with the user by phone.

[0087] In addition, the second information item may also be in the contactless delivery information item, which includes a "need" option that requires communication with the user, and a "no need" option that does not require communication with the user. Figure 3 As shown, it is a selection information page displayed by the user terminal provided by this application. Figure 3 In the contactless delivery information item, the "need" option and the "not needed" option are included, which respectively represent contacting the user and not contacting the user. When the user clicks to confirm, the server can obtain the specific option content selected by the user and generate the user contact ancillary information based on the specific option content.

[0088] The server obtains the user contact information and the attached contact requirement information according to the user order information, and generates the target user contact information for the delivery object. The target user contact information for the delivery resource is generated according to the target user contact information for the delivery object. Since the target user contact information for the delivery resource is the information required by the delivery resource, the delivery object processing end here is the delivery resource end 103-1, which sends the user contact information for the delivery resource to the delivery resource end.

[0089] like Figure 4As shown in the figure, the order receiving page of the delivery resource end includes the user contact information, which includes the user contact information and the additional contact request information. Based on the above two parts of user contact information, when the delivery object is placed at the target delivery address, it is decided whether to contact the user by phone according to the additional contact request information. If a phone call is required, click Figure 4 If you do not need a phone call, click the "Phone Contact" button. Figure 4 . Click the Confirm Delivery button.

[0090] The above is the case where the specified information type is the user contact information type. The corresponding distribution object processing end in this case is the distribution resource end 103-1. Figure 4 It can be seen that the delivery resource side can determine whether to communicate with the user by phone after the user's order is delivered to the target delivery address on the order acceptance page, and directly perform the corresponding contact operation based on the additional contact request information proposed by the user. Instead, after the delivery resource delivers the user's order to the target delivery address, it will communicate with the user by phone to inform the user that his order has been delivered to the target delivery address. This process improves the efficiency of delivery resources in delivering delivery orders to be delivered, simplifies the process of users picking up orders, and improves the user's experience of using the online-to-offline service platform.

[0091] For the above three types of specified information, the main information and sub-information of the specified information type are determined from the user order information respectively, and the main information and sub-information of the specified information type are spliced ​​to generate the delivery object processing order information, and the delivery object processing order information is sent to the corresponding delivery object processing end. This method allows the delivery object processing end to intuitively and clearly understand the processing requirements corresponding to the user's order, and quickly complete the requirements corresponding to the user's order without communicating with the user by phone, thereby improving the efficiency of the delivery object processing end in processing user orders. When users pick up the goods to be picked up, they do not need to contact the distribution resource by phone to pick up the goods, which simplifies the process of users picking up the goods to be picked up.

[0092] First embodiment

[0093] In the first embodiment of the present application, an order information processing method is provided, which is applied to the server. The specific process is as follows: Figure 6 As shown, it is a flowchart of an order information processing method provided in the first embodiment of the present application. Figure 6 The order information processing method shown includes: steps S601 to S605.

[0094] like Figure 6 As shown, in step S601, the user order information sent by the user terminal is obtained.

[0095] This step is used to obtain the user order information sent by the user terminal, which is the user order information generated by the user terminal for the user after the user selects and purchases the goods on the user terminal. The user order information includes a first information item and a second information item.

[0096] like Figure 2 As shown, the bill of lading page on the user side displays the user order information, wherein the user order information includes a first information item and a second information item. Among them, the first information item includes the user's delivery address information (the delivery address information refers to the original delivery address information that determines the user's geographic location information through a map search), the user's contact information (which refers to the user's title, the user's phone number, etc.), and the user's selected product specifications (for example, product name, product price, product quantity, etc.). The second information item includes the user's note information item and the contactless delivery information item, wherein the note information item includes the user's special requirements for the order, for example, the user's request to add more vinegar to the takeaway food, or no spicy, or no coriander, and other information. The user's request to the rider to place the food at the front desk of the building, or the building's food cabinet, or the community gatehouse, etc. The user's request to the rider to place the express on the shoe cabinet at the door of the house, or the community sales point, etc.

[0097] The first information item includes multiple types of information, and the second information item includes specific requirements of the user for the multiple types of information. That is, the first information item includes the main information of the specified information type, and the second information item includes the sub-information of the specified information type.

[0098] The server classifies the information in the first information item and the information in the second information item by information type, merges the main information in the first information item and the secondary information in the second information item of the same information type, and sends the merged information to the delivery object processing end corresponding to the information type. This can facilitate the delivery object processing end to clarify the user's needs in the order information, perform corresponding processing operations according to the user's needs, and improve the efficiency of the delivery object processing end in processing order information.

[0099] like Figure 6 As shown, in step S602, main information of a specified information type is obtained from the first information item of the user order information, and sub-information of the specified information type is obtained from the second information item of the user order information.

[0100] This step is used to obtain the primary information and secondary information of the specified information type from the user's order information.

[0101] As described above, the first information item includes the main information of multiple information types of the user order, and the second information item includes the sub-information for each information type. According to different designated information types, the main information of the designated information type and the sub-information of the designated information type are obtained respectively.

[0102] If the designated information type includes a delivery address information type, the main information of the designated information type is obtained from the first information item of the user order information, and the sub-information of the designated information type is obtained from the second information item of the user order information, including: obtaining the original delivery address information from the first information item, and obtaining the subsidiary location information used to indicate that the delivery object is placed at the designated location corresponding to the original delivery address information from the second information item.

[0103] That is, the main information of the designated information type is the original delivery address information, and the sub-information of the designated information type is the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information. For example, the original delivery address information is Room XX, XX Building, XX District, XX City, and the subsidiary location information is the front desk of XX Building. Alternatively, the original delivery address information is Room XX, Unit S, YY Community, No. W, M Road, YY District, YY City, and the subsidiary location information is the gatehouse of YY Community.

[0104] Optionally, it also includes: obtaining the original delivery address information input by the user and sent by the user terminal; determining the address type of the original delivery address information based on the original delivery address information; obtaining an auxiliary location information option that matches the address type of the original delivery address information; and sending the auxiliary location information option to the user terminal; wherein the auxiliary location information of the designated location corresponding to the original delivery address information is the auxiliary location information selected by the user from the auxiliary location information option.

[0105] Among them, after the user end obtains the original delivery address information input by the user, before displaying the subsidiary location information options corresponding to the original delivery address information to the user, it sends the original delivery address information input by the user to the server end, requesting to obtain the subsidiary location information options corresponding to the original delivery address information.

[0106] The server determines the address type of the original delivery address information according to the original delivery address information, and obtains the subsidiary location information options that match the address type of the original delivery address information. For example, if the address type of the original delivery address is an office building type, the subsidiary address options of the original delivery address may include a guard collection point, a building entrance, a building front desk, etc. If the address type of the original delivery address is a residential area type, the subsidiary address options of the original delivery address may include a community security room, a community collection point, a cabinet at the door of a unit, etc.

[0107] The server sends the subsidiary location information options to the client, and the client displays the subsidiary location information options through the target page, for example Figure 3 The location A and location B in the contactless delivery are both subsidiary location information options. After the user selects at least one subsidiary location information in the subsidiary location information options on the target page, the selected subsidiary location information is used as the subsidiary location information corresponding to the original delivery address information.

[0108] Optionally, the second information item includes a remark information item; the obtaining of the subsidiary location information from the second information item for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: obtaining the first sub-information for the delivery address from the remark information item, and using the first sub-information for the delivery address as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0109] Wherein, the first sub-information for the delivery address is the original location description information related to the location information in the remark information item, the original location description information is unstructured location information, and the subsidiary location information of the designated location corresponding to the original delivery address information is structured location information used to describe the designated location; the method further includes: converting the unstructured location information into the structured location information. For example, the original location description information is hung on the door handle, which belongs to unstructured location information, and it is information filled in by the user in the remark information item. Convert the unstructured location information into structured location information, such as the door of the house. That is, the server converts the unstructured location information related to the location information filled in by the user in the remark information item into structured location information. The structured location information is spliced ​​with the original delivery address information and provided to the delivery resource. The delivery resource can clearly understand the final delivery location information corresponding to the user's order in the order receiving interface at the delivery resource end.

[0110] For example, if the original delivery address information is XX Building and the attached location information is the doorstep, then the target delivery address information is XX Community X Unit X Room + the doorstep. When the rider sees the target delivery address information on the order acceptance interface, it is determined that the final delivery address information of the delivery object is the doorstep of XX Community X Unit X Room. Therefore, when delivering the waybill, the delivery resource can understand the delivery information through the delivery resource order acceptance interface, without having to query the user's special requirements from the remarks information item, or determine the user's specific delivery address after contacting the user by phone.

[0111] Specifically, the converting of the unstructured location information into the structured location information includes: according to the semantic description information corresponding to the unstructured location information, querying the target structured location information corresponding to the semantic description information from a database that pre-stores structured location information; and using the target structured location information as the structured location information corresponding to the unstructured location information.

[0112] The server includes a database for the subsidiary location information, obtains the original delivery address information corresponding to the user's order information, and queries multiple structured location information corresponding to the original delivery address information. The unstructured location information filled in by the user is matched with multiple candidate structured location information stored in the database to obtain the structured location information corresponding to the user's order information as the subsidiary location information.

[0113] Optionally, the second information item includes a contactless delivery information item; and obtaining from the second information item the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: obtaining from the contactless delivery information item second sub-information for the delivery address as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0114] Wherein, the contactless delivery information item includes multiple candidate structured location information for describing the designated location; the second sub-information for the delivery address from the contactless delivery information item is obtained as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information, including: obtaining the selected structured location information in the contactless delivery information item, and using the selected structured location information as the subsidiary location information.

[0115] Among them, it also includes: sending a contactless delivery information item containing multiple candidate structured location information to the user terminal; the obtaining of the selected structured location information in the contactless delivery information item includes: obtaining the selected candidate structured location information for the multiple candidate structured location information returned by the user terminal.

[0116] Optionally, the second information item includes a remark information item and a contactless delivery information item; the obtaining of the subsidiary location information from the second information item for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: obtaining first sub-information for the delivery address from the remark information item, and obtaining second sub-information for the delivery address from the contactless delivery information item; based on the first sub-information and the second sub-information, generating the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0117] Optionally, the generating of subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information based on the first subsidiary information and the second subsidiary information includes: obtaining first distance information between the first subsidiary information and the original delivery address information, and obtaining second distance information between the second subsidiary information and the original delivery address information; if the first distance information is less than the second distance information, using the first subsidiary information as the subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information.

[0118] Optionally, the generating of subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information based on the first sub-information and the second sub-information includes: obtaining a first historical number of times the user uses the address information corresponding to the first sub-information, and obtaining a second historical number of times the user uses the address information corresponding to the second sub-information; if the first historical number of times the user uses the address information corresponding to the second sub-information; if the first historical number of times the user uses the address information corresponding to the second sub-information, using the second sub-information as the subsidiary location information for indicating that the delivery object is to be placed at the designated location corresponding to the original delivery address information.

[0119] Optionally, the generating of subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information based on the first subsidiary information and the second subsidiary information includes: obtaining the first subsidiary information as the first number of selections of the historical subsidiary location information of other users, and obtaining the second number of selections of the historical subsidiary location information of other users; if the first number of selections is less than the second number of selections, using the second subsidiary information as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0120] Optionally, the second information item includes other information items other than the first information item in the user order information; and obtaining from the second information item the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information comprises: traversing other information items other than the first information item in the user order information, and obtaining from the other information items the subsidiary information for the delivery address; and generating, based on the subsidiary information for the delivery address, the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0121] If the designated information type includes a delivery object requirement information type, the main information of the designated information type is obtained from the first information item of the user order information, and the sub-information of the designated information type is obtained from the second information item of the user order information, including: obtaining the delivery object specification information of the delivery object selected by the user from the delivery object information of the first information item, and obtaining the delivery object supplementary requirement information used to represent the supplementary requirements proposed by the user to the merchant for the selected delivery object from the second information item.

[0122] That is, the main information of the designated information type is the delivery object specification information of the delivery object selected by the user, and the sub-information of the designated information type is the delivery object additional requirement information used to indicate the additional requirements that the user puts forward to the merchant for the selected delivery object. For example, the delivery object specification information may be the name of the takeaway meal, large portion of takeaway meal, 1 portion. The delivery object additional requirement information may be not to add chili, or to add more vinegar, etc.

[0123] Optionally, the second information item includes a remark information item; the obtaining of the delivery object supplementary requirement information from the second information item, which is used to represent the supplementary requirement proposed by the user to the merchant for the selected delivery object, includes: obtaining the delivery object supplementary requirement information from the remark information item, which is used to represent the supplementary requirement proposed by the user to the merchant for the selected delivery object.

[0124] Among them, the obtaining of the delivery object supplementary requirement information from the remark information item, which is used to represent the supplementary requirements proposed by the user to the merchant for the selected delivery object, includes: obtaining original supplementary requirement description information for the delivery object from the remark information item, the original supplementary requirement description information being unstructured supplementary requirement information, structuring the unstructured supplementary requirement information to obtain structured supplementary requirement information; and using the structured supplementary requirement information as the delivery object supplementary requirement information.

[0125] For example, taking the delivery object as a takeaway meal, the original additional requirement description information filled in by the user in the remarks column may be "no chili, more vinegar", which is colloquial and unstructured additional requirement information. The unstructured additional requirement information is converted into structured additional requirement information, such as "no chili, more vinegar".

[0126] Specifically, the structuring of the unstructured subsidiary requirement information to obtain the structured subsidiary requirement information includes: querying a plurality of pre-set candidate structured subsidiary requirement information for the delivery object according to the semantic description information corresponding to the unstructured subsidiary requirement information, and obtaining the structured subsidiary requirement information corresponding to the unstructured subsidiary requirement information.

[0127] The structured additional requirement information may be structured additional requirement information for each type of delivery object pre-set by the server. When the unstructured additional requirement information of the user order information is obtained, the semantic information of the unstructured additional requirement information is analyzed and matched with a plurality of candidate structured additional requirement information pre-stored by the server to obtain structured additional requirement information corresponding to the unstructured additional requirement information.

[0128] If the specified information type includes a user contact information type, the main information of the specified information type is obtained from the first information item of the user order information, and the sub-information of the specified information type is obtained from the second information item of the user order information, including: obtaining the user contact information of the user to whom the delivery object belongs from the first information item, and obtaining from the second information item supplementary contact requirement information indicating whether the delivery resources need to contact the user during the delivery stage.

[0129] That is, the main information of the specified information type is the user contact information of the user to whom the delivery object belongs, and the secondary information of the specified information type is the additional contact requirement information used to indicate whether the delivery resource needs to contact the user during the delivery stage. For example, the user contact information includes Mr. A, and the phone number is 1AAAAAAAAA2. The additional contact requirement information indicates that the rider does not need to contact the user by phone during the delivery process, or that the rider needs to contact the user by phone during the delivery process.

[0130] Optionally, the subsidiary contact requirement information includes: first subsidiary contact requirement information for indicating that the distribution resource needs to contact the user during the distribution stage; or second subsidiary contact requirement information for indicating that the distribution resource does not need to contact the user during the distribution stage.

[0131] Optionally, the second information item includes a remark information item and / or a contactless delivery information item; obtaining the sub-information of the specified information type from the second information item of the user order information includes any one of the following methods: obtaining the subsidiary contact requirement information from the remark information item; obtaining the subsidiary contact requirement information from the contactless delivery information item.

[0132] like Figure 6 As shown, in step S603, full information of the specified information type is generated according to the main information and the sub-information.

[0133] This step is used to process the main information and the secondary information to generate the full information of the specified information type.

[0134] If the designated information type is a delivery address information type, generating full information of the designated information type based on the main information and the sub-information includes: setting the original delivery address information and the subsidiary location information in the same information element to generate target delivery address information.

[0135] For example, if the original delivery address is Room X, Unit X, XX Community, and the attached location is the doorstep, then the target delivery address is Room X, Unit X, XX Community + the doorstep. When the rider sees the target delivery address on the order acceptance interface, it is determined that the final delivery address of the delivery object is the doorstep of Room X, Unit X, XX Community. Therefore, when delivering the waybill, the delivery resource can understand the delivery information through the delivery resource order acceptance interface, without having to query the user's special requirements from the remarks information item, or determine the user's specific delivery address after contacting the user by phone.

[0136] If the specified information type includes the type of delivery object requirement information, the generating of the full information of the specified information type based on the main information and the sub-information includes: generating the target requirement information for the delivery object by combining the delivery object specification information and the delivery object supplementary requirement information. For example, taking the delivery object as a takeaway meal as an example, the delivery object supplementary requirement information may be no chili, more vinegar, and its structured delivery object supplementary requirement information is no chili, more vinegar. The delivery object specification information is 1 medium portion of Malatang, and the information that the merchant sees on the merchant's order interface is 1 medium portion of Malatang + no chili, more vinegar.

[0137] If the specified information type includes a user contact information type, generating full information of the specified information type based on the primary information and the secondary information includes: generating target user contact information for the delivery object based on the user contact information and the subsidiary contact requirement information. For example, the user contact information is Mr. XX, 1AAAAAAAAA2; the subsidiary contact requirement information is that the delivery resource does not need to contact the user during the delivery stage. The server concatenates the user contact information and the subsidiary contact requirement information to generate target user contact information for the delivery object.

[0138] The target user contact information for the delivery object is the information sent to the delivery resource. Therefore, what the delivery resource sees on the delivery resource interface is Mr. XX, 1AAAAAAAAA2, and no telephone contact is required.

[0139] like Figure 6 As shown, in step S604, the delivery object processing order information is generated according to the full information of the specified information type.

[0140] like Figure 6As shown, in step S605, the delivery object processing order information is sent to the delivery object processing terminal.

[0141] Step S604 and step S605 are used to send the delivery object processing order information to the delivery object processing end.

[0142] Among them, the delivery object processes the order information based on the full information of the specified information type, which is related to the specific specified information type.

[0143] Specifically, if the designated information type is the delivery address information type, the generation of delivery object processing order information based on the full information of the designated information type includes: generating delivery waybill information for the delivery object based on the target delivery address information; and sending the delivery object processing order information to the delivery object processing end includes: sending the delivery waybill information for the delivery object to the delivery resource end used by the delivery resources.

[0144] The target delivery address information is the address information of the delivery resource delivering the goods to be delivered. Therefore, the delivery object processing order information is the delivery waybill information for the delivery object, which corresponds to the delivery resource. The delivery resource sees the target delivery address information (original delivery address information + specified location) in the delivery waybill information on the order receiving page of the delivery resource end. Therefore, the delivery object processing end here is the delivery resource end, and the service end sends the delivery waybill information for the delivery object to the delivery resource end.

[0145] If the designated information type is a delivery object requirement information type, generating delivery object processing order information based on the full information of the designated information type includes: generating delivery object production order information for a merchant based on the target requirement information for the delivery object; and sending the delivery object processing order information to the delivery object processing end includes: sending the delivery object production order information for the merchant to the merchant end used by the merchant.

[0146] If the designated information type is a user contact information type, generating the delivery object processing order information based on the full information of the designated information type includes: generating the target user contact information for the delivery resources based on the target user contact information for the delivery object; and sending the delivery object processing order information to the delivery object processing end includes: sending the target user contact information for the delivery resources to the delivery resource end used by the delivery resources.

[0147] An embodiment of the present application provides an order information processing method, which is applied to a server, and the method includes: obtaining user order information sent by a user terminal; obtaining main information of a specified information type from a first information item of the user order information, and obtaining sub-information of the specified information type from a second information item of the user order information; generating full information of the specified information type based on the main information and the sub-information; generating delivery object processing order information based on the full information of the specified information type; and sending the delivery object processing order information to a delivery object processing terminal.

[0148] In the above method, the service end extracts the main information of the specified information type from the first information item and the sub-information of the specified information type from the second information item based on the user order information sent by the user end. All the information of the specified information type in the user order information is gathered together to generate the full information of the specified information type, the processing object to which the specified information belongs is determined according to the type of the specified information, and the delivery object processing order information corresponding to the processing object is generated according to the full information of the specified information type. Among them, the delivery object processing order information is sent to the delivery object processing end used by the processing object, so that the processing object can perform corresponding processing according to the full information of the specified information type contained in the delivery object processing order information. This method enables the processing object of the delivery object processing end to fully understand all the information of the specified information type, provide users with delivery objects that meet user needs, and enhance the user experience.

[0149] Second embodiment

[0150] Corresponding to the embodiment corresponding to the application scenario of the order information processing method provided by the present application and the order information processing method provided by the first embodiment, the second embodiment of the present application provides an order information processing device. Figure 7 As shown, it is a schematic diagram of an order information processing device of the second embodiment of the present application. Since the device embodiment is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment. The device embodiment described below is only illustrative.

[0151] The second embodiment of the present application provides an order information processing device, the device comprising:

[0152] The first acquisition unit 701 is used to acquire user order information sent by the user terminal.

[0153] The second acquisition unit 702 is used to acquire the main information of the specified information type from the first information item of the user order information, and acquire the sub-information of the specified information type from the second information item of the user order information.

[0154] The first generating unit 703 is configured to generate full information of the specified information type according to the main information and the secondary information.

[0155] The second generating unit 704 is used to generate the delivery object processing order information according to the full information of the specified information type.

[0156] The first sending unit 705 is used to send the delivery object processing order information to the delivery object processing terminal.

[0157] Optionally, the designated information type includes a delivery address information type; the second acquisition unit 702 is specifically used to acquire original delivery address information from the first information item, and acquire subsidiary location information for indicating that the delivery object is placed at a designated location corresponding to the original delivery address information from the second information item. The first generation unit 703 is specifically used to set the original delivery address information and the subsidiary location information in the same information element to generate target delivery address information. The second generation unit 704 is specifically used to generate delivery waybill information for the delivery object based on the target delivery address information; the first sending unit 705 is specifically used to send the delivery waybill information for the delivery object to the delivery resource terminal used by the delivery resource.

[0158] Optionally, it also includes: an original delivery address information obtaining unit, used to obtain the original delivery address information input by the user and sent by the user terminal; a determination unit, used to determine the address type of the original delivery address information based on the original delivery address information; a first obtaining unit of subsidiary location information options, used to obtain subsidiary location information options that match the address type of the original delivery address information; and a subsidiary location information option sending unit, used to send the subsidiary location information options to the user terminal; wherein the subsidiary location information of the designated location corresponding to the original delivery address information is the subsidiary location information selected by the user from the subsidiary location information options.

[0159] Optionally, the second information item includes a remark information item; the second acquisition unit 702 is specifically used to obtain the first sub-information for the delivery address from the remark information item, and use the first sub-information for the delivery address as the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0160] Optionally, the first sub-information for the delivery address is the original location description information related to the location information in the remark information item, the original location description information is unstructured location information, and the subsidiary location information of the specified location corresponding to the original delivery address information is structured location information used to describe the specified location; the device also includes: a first conversion unit, used to convert the unstructured location information into the structured location information.

[0161] Optionally, the first conversion unit is specifically used to query target structured location information corresponding to the semantic description information corresponding to the unstructured location information from a database that pre-stores structured location information; and use the target structured location information as the structured location information corresponding to the unstructured location information.

[0162] Optionally, the second information item includes a contactless delivery information item; the second acquisition unit 702 is specifically used to obtain second sub-information for the delivery address from the contactless delivery information item as subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0163] Optionally, the contactless delivery information item includes multiple candidate structured location information for describing a specified location; the second acquisition unit 702 is specifically used to obtain the selected structured location information in the contactless delivery information item, and use the selected structured location information as the subsidiary location information.

[0164] Optionally, it also includes: a fourth sending unit, used to send a contactless delivery information item containing multiple candidate structured location information to the user terminal; the second acquisition unit 702 is specifically used to obtain the selected candidate structured location information for the multiple candidate structured location information returned by the user terminal.

[0165] Optionally, the second information item includes a remark information item and a contactless delivery information item; the second acquisition unit 702 includes: a second acquisition sub-unit, used to obtain the first sub-information for the delivery address from the remark information item, and to obtain the second sub-information for the delivery address from the contactless delivery information item; a second generation sub-unit, used to generate subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information based on the first sub-information and the second sub-information.

[0166] Optionally, the second generation sub-unit is specifically used to obtain first distance information between the first sub-information and the original delivery address information, and to obtain second distance information between the second sub-information and the original delivery address information; if the first distance information is less than the second distance information, the first sub-information is used as subsidiary location information for indicating that the delivery object should be placed at the designated location corresponding to the original delivery address information.

[0167] Optionally, the second generation sub-unit is specifically used to obtain the first historical usage count of the user using the address information corresponding to the first sub-information, and to obtain the second historical usage count of the user using the address information corresponding to the second sub-information; if the first historical usage count is less than the second historical usage count, the second sub-information is used as subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0168] Optionally, the second generating sub-unit is specifically used to obtain the first number of times the first sub-information is selected as the historical attached location information of other users, and to obtain the second number of times the second sub-information is selected as the historical attached location information of other users; if the first number of selections is less than the second number of selections, the second sub-information is used as the attached location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0169] Optionally, the second information item includes other information items other than the first information item in the user order information; the second acquisition unit 702 is specifically used to traverse other information items other than the first information item in the user order information, and obtain sub-information for the delivery address from the other information items; based on the sub-information for the delivery address, generate subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information.

[0170] Optionally, the designated information type includes a delivery object requirement information type; the second acquisition unit 702 is specifically used to acquire the delivery object specification information of the delivery object selected by the user from the delivery object information of the first information item, and acquire the delivery object supplementary requirement information representing the supplementary requirements proposed by the user to the merchant for the selected delivery object from the second information item. The first generation unit 703 is specifically used to generate target requirement information for the delivery object using the delivery object specification information and the delivery object supplementary requirement information. The second generation unit 704 is specifically used to generate delivery object production order information for the merchant based on the target requirement information for the delivery object; the first sending unit 705 is specifically used to send the delivery object production order information for the merchant to the merchant terminal used by the merchant.

[0171] Optionally, the second information item includes a remark information item; the second acquisition unit 702 is specifically configured to acquire, from the remark information item, delivery object supplementary requirement information indicating supplementary requirements proposed by the user to the merchant for the selected delivery object.

[0172] Optionally, the second acquisition unit 702 is specifically used to obtain original additional requirement description information for the delivery object from the remark information item, where the original additional requirement description information is unstructured additional requirement information, and to structure the unstructured additional requirement information to obtain structured additional requirement information; and to use the structured additional requirement information as the delivery object additional requirement information.

[0173] Optionally, the second acquisition unit 702 is specifically used to query a plurality of pre-set candidate structured additional requirement information for the delivery object according to the semantic description information corresponding to the unstructured additional requirement information, and obtain structured additional requirement information corresponding to the unstructured additional requirement information.

[0174] Optionally, the specified information type includes a user contact information type; the second acquisition unit 702 is specifically used to obtain the user contact information of the user to whom the delivery object belongs from the first information item, and to obtain the subsidiary contact requirement information indicating whether the delivery resource needs to contact the user during the delivery stage from the second information item. The first generation unit 703 is specifically used to generate the target user contact information for the delivery object based on the user contact information and the subsidiary contact requirement information. The second generation unit 704 is specifically used to generate the target user contact information for the delivery resource based on the target user contact information for the delivery object; the first sending unit 705 is specifically used to send the target user contact information for the delivery resource to the delivery resource terminal used by the delivery resource.

[0175] Optionally, the subsidiary contact requirement information includes: first subsidiary contact requirement information for indicating that the distribution resource needs to contact the user during the distribution stage; or second subsidiary contact requirement information for indicating that the distribution resource does not need to contact the user during the distribution stage.

[0176] Optionally, the second information item includes a remark information item and / or a contactless delivery information item; obtaining the sub-information of the specified information type from the second information item of the user order information includes any one of the following methods: obtaining the subsidiary contact requirement information from the remark information item; obtaining the subsidiary contact requirement information from the contactless delivery information item.

[0177] Third embodiment

[0178] In the third embodiment of the present application, an order information processing method is provided, which is applied to a user terminal used by a target user. The specific process is as follows: Figure 8 As shown, it is a flowchart of an order information processing method provided in the third embodiment of the present application. Figure 8 The order information processing method shown includes: steps S801 to S806.

[0179] like Figure 8 As shown, in step S801, a first page for generating user order information is displayed, wherein the first page includes a first information item for generating main information of a specified information type and a second information item for generating sub-information of the specified information type.

[0180] like Figure 8 As shown, in step S802, the main information and the sub-information are obtained.

[0181] like Figure 8 As shown, in step S803, user order information is generated according to the main information and the sub-information.

[0182] like Figure 8 As shown, in step S804, the user order information is sent to the server.

[0183] like Figure 8 As shown, in step S805, the detailed information of the user order information returned by the server is obtained, and the delivery object processing order information is obtained from the detailed information, and the delivery object processing order information is generated by the main information and the sub-information.

[0184] like Figure 8 As shown, in step S806, detailed information about the user's order information is displayed.

[0185] Optionally, the designated information type includes a delivery address information type; obtaining the main information and the sub-information includes: obtaining original delivery address information, and obtaining subsidiary location information for indicating that the delivery object is placed at a designated location corresponding to the original delivery address information; generating user order information based on the main information and the sub-information includes: generating user order information based on the original delivery address information and the subsidiary location information.

[0186] Optionally, the obtaining of original delivery address information comprises: obtaining the original delivery address information input by a user; the method further comprises: sending the original delivery address information to the server; obtaining an auxiliary location information option sent by the server that matches the address type of the original delivery address information; displaying the auxiliary location information option; the obtaining of the auxiliary location information used to indicate that the delivery object is placed at the designated location corresponding to the original delivery address information comprises: obtaining the auxiliary location information selected by the user from the auxiliary location information options as the auxiliary location information of the designated location corresponding to the original delivery address information.

[0187] Optionally, the delivery object processing order information is delivery waybill information for the delivery object, the main information is original delivery address information, and the sub-information is subsidiary location information used to instruct the delivery object to be placed at a designated location corresponding to the original delivery address information; the delivery object processing order information is generated by the main information and the sub-information, specifically, the delivery waybill information for the delivery object is generated by the target delivery address information, and the target delivery address information is generated by the original delivery address information and the subsidiary location information.

[0188] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing a user to fill in and generate sub-information of a specified information type; the obtaining of the subsidiary location information for indicating that the delivery object is placed at the specified location corresponding to the original delivery address information includes: in response to detecting an editing operation on the fill-in area of ​​the remark information item, obtaining the subsidiary location information.

[0189] Optionally, the second information item includes a contactless delivery information item, which includes multiple candidate location information for describing a specified location; the acquisition of subsidiary location information for indicating that the delivery object is placed at the specified location corresponding to the original delivery address information includes: in response to detecting a selection operation for multiple candidate location information in the contactless delivery information item, obtaining the selected location information, and using the selected location information as the subsidiary location information.

[0190] Optionally, the designated information type includes a delivery object requirement information type; obtaining the main information and the sub-information includes: obtaining delivery object specification information of the delivery object selected by the user, and obtaining delivery object supplementary requirement information used to represent the user's supplementary requirements made to the merchant for the selected delivery object; generating user order information based on the main information and the sub-information includes: generating user order information based on the delivery object specification information and the delivery object supplementary requirement information.

[0191] Optionally, the delivery object processing order information is order information for the merchant's delivery object, the main information is the delivery object specification information of the delivery object selected by the user, and the sub-information is delivery object supplementary requirement information used to represent the supplementary requirements proposed by the user to the merchant for the selected delivery object; the delivery object processing order information is generated by the main information and the sub-information, specifically, the delivery object production order information for the merchant is generated by target requirement information for the delivery object, and the target requirement information for the delivery object is generated by the delivery object specification information and the delivery object supplementary requirement information.

[0192] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing the user to fill in and generate sub-information of a specified information type; the acquisition of the delivery object additional requirement information representing the additional requirements proposed by the user to the merchant for the selected delivery object includes: in response to detecting an editing operation on the fill-in area of ​​the remark information item, acquiring the delivery object additional requirement information.

[0193] Optionally, the designated information type includes a user contact information type; obtaining the main information and the sub-information includes: obtaining the user contact information of the user to whom the delivery object belongs, and obtaining subsidiary contact requirement information for indicating whether the delivery resources need to contact the user during the delivery stage; generating user order information based on the main information and the sub-information includes: generating user order information based on the user contact information and the subsidiary contact requirement information.

[0194] Optionally, the delivery object processing order information is target user contact information for the delivery resources, the main information is user contact information of the user to which the delivery object belongs, and the sub-information is subsidiary contact requirement information for indicating whether the delivery resources need to contact the user during the delivery stage; the delivery object processing order information is generated by the main information and the sub-information, specifically, the target user contact information for the delivery resources is generated by the target user contact information for the delivery object, and the target user contact information for the delivery object is generated by the user contact information and the subsidiary contact requirement information.

[0195] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing the user to fill in and generate sub-information of a specified information type; the obtaining of subsidiary contact requirement information for indicating whether the distribution resources need to contact the user during the distribution stage includes: in response to detecting an editing operation on the fill-in area of ​​the remark information item, obtaining the subsidiary contact requirement information.

[0196] Optionally, the second information item includes a contactless delivery information item, and the contactless delivery information item includes first subsidiary contact requirement information and second subsidiary contact requirement information, the first subsidiary contact requirement information is used to indicate that the delivery resources need to contact the user during the delivery stage, and the second subsidiary contact requirement information is used to indicate that the delivery resources do not need to contact the user during the delivery stage; the acquisition of the subsidiary contact requirement information used to indicate whether the delivery resources need to contact the user during the delivery stage includes: in response to detecting a selection operation for the first subsidiary contact requirement information, or in response to detecting a selection operation for the second subsidiary contact requirement information, acquiring the subsidiary contact requirement information.

[0197] Fourth embodiment

[0198] Corresponding to the embodiment corresponding to the application scenario of the order information processing method provided by the present application and the order information processing method provided by the third embodiment, the fourth embodiment of the present application provides another order information processing device. Fig. 9 As shown, it is a schematic diagram of another order information processing device of the fourth embodiment of the present application. Since the device embodiment is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment. The device embodiment described below is only illustrative.

[0199] The fourth embodiment of the present application provides an order information processing device, the device comprising:

[0200] The first display unit 901 is used to display a first page for generating user order information, wherein the first page includes a first information item for generating main information of a specified information type and a second information item for generating sub-information of the specified information type.

[0201] The third acquiring unit 902 is configured to acquire the primary information and the secondary information.

[0202] The third generating unit 903 is used to generate user order information according to the main information and the sub-information.

[0203] The second sending unit 904 is used to send the user order information to the server.

[0204] The first obtaining unit 905 is used to obtain the detailed information of the user order information returned by the server, and obtain the delivery object processing order information from the detailed information, wherein the delivery object processing order information is generated by the main information and the sub-information.

[0205] The second display unit 906 is used to display detailed information about the user order information.

[0206] Optionally, the designated information type includes a delivery address information type; the third acquisition unit 902 is specifically used to acquire original delivery address information, and acquire subsidiary location information for indicating that the delivery object is placed at a designated location corresponding to the original delivery address information; the third generation unit 903 is specifically used to generate user order information based on the original delivery address information and the subsidiary location information.

[0207] Optionally, the obtaining of original delivery address information includes: obtaining the original delivery address information input by a user; the device also includes: an original delivery address information sending unit, used to send the original delivery address information to the server; a second obtaining unit for subsidiary location information options, used to obtain subsidiary location information options sent by the server that match the address type of the original delivery address information; a subsidiary location information option display unit, used to display the subsidiary location information options; the third obtaining unit 902 is specifically used to obtain the subsidiary location information selected by the user from the subsidiary location information options as the subsidiary location information of the designated location corresponding to the original delivery address information.

[0208] Optionally, the delivery object processing order information is delivery waybill information for the delivery object, the main information is original delivery address information, and the sub-information is subsidiary location information used to instruct the delivery object to be placed at a designated location corresponding to the original delivery address information; the delivery object processing order information is generated by the main information and the sub-information, specifically, the delivery waybill information for the delivery object is generated by the target delivery address information, and the target delivery address information is generated by the original delivery address information and the subsidiary location information.

[0209] Optionally, the second information item includes a remark information item, and the remark information item includes a fill area for indicating that the user fills in and generates sub-information of a specified information type; the third acquisition unit 902 is specifically used to: in response to detecting an editing operation on the fill area of ​​the remark information item, acquire the subsidiary location information.

[0210] Optionally, the second information item includes a contactless delivery information item, and the contactless delivery information item includes multiple candidate location information for describing a specified location; the third acquisition unit 902 is specifically used to: in response to detecting a selection operation for multiple candidate location information in the contactless delivery information item, obtain the selected location information, and use the selected location information as the subsidiary location information.

[0211] Optionally, the designated information type includes the delivery object requirement information type; the third acquisition unit 902 is specifically used to obtain the delivery object specification information of the delivery object selected by the user, and to obtain the delivery object additional requirement information representing the additional requirements proposed by the user to the merchant for the selected delivery object; the third generation unit 903 is specifically used to generate user order information based on the delivery object specification information and the delivery object additional requirement information.

[0212] Optionally, the delivery object processing order information is order information for the merchant's delivery object, the main information is the delivery object specification information of the delivery object selected by the user, and the sub-information is delivery object supplementary requirement information used to represent the supplementary requirements proposed by the user to the merchant for the selected delivery object; the delivery object processing order information is generated by the main information and the sub-information, specifically, the delivery object production order information for the merchant is generated by target requirement information for the delivery object, and the target requirement information for the delivery object is generated by the delivery object specification information and the delivery object supplementary requirement information.

[0213] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing the user to fill in and generate sub-information of a specified information type; the third acquisition unit 902 is specifically used to: in response to detecting an editing operation on the fill-in area of ​​the remark information item, obtain the delivery object's additional requirement information.

[0214] Optionally, the specified information type includes a user contact information type; the third acquisition unit 902 is specifically used to obtain the user contact information of the user to whom the delivery object belongs, and to obtain subsidiary contact requirement information indicating whether the delivery resources need to contact the user during the delivery stage; the third generation unit 903 is specifically used to generate user order information based on the user contact information and the subsidiary contact requirement information.

[0215] Optionally, the delivery object processing order information is target user contact information for the delivery resources, the main information is user contact information of the user to which the delivery object belongs, and the sub-information is subsidiary contact requirement information for indicating whether the delivery resources need to contact the user during the delivery stage; the delivery object processing order information is generated by the main information and the sub-information, specifically, the target user contact information for the delivery resources is generated by the target user contact information for the delivery object, and the target user contact information for the delivery object is generated by the user contact information and the subsidiary contact requirement information.

[0216] Optionally, the second information item includes a remark information item, and the remark information item includes a fill-in area for instructing the user to fill in and generate sub-information of a specified information type; the third acquisition unit 902 is specifically used to: in response to detecting an editing operation on the fill-in area of ​​the remark information item, acquire the subsidiary contact requirement information.

[0217] Optionally, the second information item includes a contactless delivery information item, and the contactless delivery information item includes first subsidiary contact requirement information and second subsidiary contact requirement information, the first subsidiary contact requirement information is used to indicate that the delivery resources need to contact the user during the delivery stage, and the second subsidiary contact requirement information is used to indicate that the delivery resources do not need to contact the user during the delivery stage; the third acquisition unit 902 is specifically used to: in response to detecting a selection operation for the first subsidiary contact requirement information, or in response to detecting a selection operation for the second subsidiary contact requirement information, obtain the subsidiary contact requirement information.

[0218] Fifth embodiment

[0219] In the fifth embodiment of the present application, a method for processing waybill information is provided, which is applied to a distribution resource end used by distribution resources. The specific process is as follows: Fig.10 As shown, it is a flowchart of a waybill information processing method provided in the fifth embodiment of the present application. Fig.10 The waybill information processing method shown includes: steps S1001 to S1003.

[0220] like Fig.10 As shown, in step S1001, the waybill details information for the delivery object sent by the server is obtained, and the waybill details information includes the target delivery address information for the user order information, and the target delivery address information includes the original delivery address information of the user order information, and the subsidiary location information for indicating that the delivery object corresponding to the user order information is placed at the designated location corresponding to the original delivery address information.

[0221] like Fig.10 As shown, in step S1002, the waybill details information is displayed.

[0222] Optionally, it also includes: obtaining a first prompt message for prompting the delivery object to complete the delivery, and returning a feedback message to the server to indicate that the delivery object has been successfully delivered to the target delivery address.

[0223] Optionally, displaying the waybill details information includes: displaying the waybill details information through an address display page; obtaining the first prompt message for prompting the delivery object to complete the delivery includes: in response to detecting a trigger operation for the entry information confirming delivery in the address display page, obtaining the first prompt message for prompting the delivery object to complete the delivery.

[0224] Optionally, the waybill details information also includes target user contact information for the delivery resource, and the target user contact information includes the user contact information in the user order information, and supplementary contact requirement information indicating whether the delivery resource needs to contact the user during the delivery stage.

[0225] Optionally, the subsidiary contact requirement information includes: first subsidiary contact requirement information for indicating that the distribution resource needs to contact the user during the distribution stage; the method also includes: obtaining a first request message for requesting to contact the user, and sending a second request message to the server for indicating that the distribution resource requests to contact the user.

[0226] Optionally, displaying the waybill details information includes: displaying the waybill details information through an address display page; obtaining a first request message for requesting contact with a user includes: obtaining a first request message for requesting contact with a user in response to detecting a trigger operation for entry information for telephone contact in the address display page.

[0227] Sixth embodiment

[0228] Corresponding to the embodiment corresponding to the application scenario of the order information processing method provided in this application and the waybill information processing method provided in the fifth embodiment, the sixth embodiment of this application provides a waybill information processing device. Fig.11 As shown, it is a schematic diagram of a waybill information processing device according to the sixth embodiment of the present application. Since the device embodiment is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment. The device embodiment described below is only illustrative.

[0229] The sixth embodiment of the present application provides a delivery address information device, the device comprising:

[0230] The fourth acquisition unit 1101 is used to obtain the waybill details information for the delivery object sent by the server, the waybill details information includes the target delivery address information for the user order information, the target delivery address information includes the original delivery address information of the user order information, and the subsidiary location information used to indicate that the delivery object corresponding to the user order information is placed at the designated location corresponding to the original delivery address information.

[0231] The third display unit 1102 is used to display the detailed information of the waybill.

[0232] Optionally, it also includes: a second obtaining unit, used to obtain a first prompt message for prompting the delivery object to complete the delivery; a feedback unit, used to return to the server a feedback message indicating that the delivery object has been successfully delivered to the target delivery address.

[0233] Optionally, the third display unit 1102 is specifically used to: display the waybill details information through the address display page; the second acquisition unit is specifically used to: in response to detecting a trigger operation for the entry information confirming delivery in the address display page, obtain a first prompt message for prompting the delivery object to complete the delivery.

[0234] Optionally, the waybill details information also includes target user contact information for the delivery resource, and the target user contact information includes the user contact information in the user order information, and supplementary contact requirement information indicating whether the delivery resource needs to contact the user during the delivery stage.

[0235] Optionally, the subsidiary contact requirement information includes: first subsidiary contact requirement information used to indicate that the distribution resources need to contact the user during the distribution stage; the device also includes: a third obtaining unit, used to obtain a first request message for requesting to contact the user; a third sending unit, used to send a second request message to the server end for indicating that the distribution resource requests to contact the user.

[0236] Optionally, the third display unit 1102 is specifically used to: display the waybill details information through the address display page; the third acquisition unit is specifically used to obtain a first request message for requesting contact with the user in response to detecting a trigger operation for the entry information of the telephone contact in the address display page.

[0237] Seventh embodiment

[0238] Corresponding to the above method of the present application, the seventh embodiment of the present application further provides an electronic device. Fig.12 As shown, Fig.12This is a schematic diagram of an electronic device provided in the third embodiment of the present application. The electronic device includes: at least one processor 1201, at least one communication interface 1202, at least one memory 1203 and at least one communication bus 1204; optionally, the communication interface 1202 can be an interface of a communication module, such as an interface of a GSM module; the processor 1201 may be a processor CPU, or an application specific integrated circuit ASIC (Application Specific Integrated Circuit), or one or more integrated circuits configured to implement an embodiment of the present invention. The memory 1203 may include a high-speed RAM memory, and may also include a non-volatile memory (non-volatile memory), such as at least one disk storage. Among them, the memory 1203 stores a program, and the processor 1201 calls the program stored in the memory 1203 to execute the above method.

[0239] Eighth embodiment

[0240] Corresponding to the above method of the present application, the eighth embodiment of the present application further provides a computer storage medium. The computer storage medium stores a computer program, and the computer program is run by a processor to execute the above method.

[0241] Although the present application is disclosed as above in the form of a preferred embodiment, it is not intended to limit the present application. Any technical personnel in this field may make possible changes and modifications without departing from the spirit and scope of the present application. Therefore, the scope of protection of the present application shall be based on the scope defined by the claims of the present application.

[0242] In a typical configuration, a computing device includes one or more processors (CPU), input / output interfaces, network interfaces, and memory. The memory may include non-permanent storage in a computer-readable medium, random access memory (RAM) and / or non-volatile memory in the form of read-only memory (ROM) or flash RAM. Memory is an example of a computer-readable medium.

[0243] 1. Computer-readable media includes permanent and non-permanent, removable and non-removable media that can be used to store information by any method or technology. Information can be computer-readable instructions, data structures, program modules or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), flash memory or other memory technology, compact disk read-only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices or any other non-transmission media that can be used to store information that can be accessed by a computing device. As defined in this article, computer-readable media does not include non-transitory media such as modulated data signals and carrier waves.

[0244] 2. Those skilled in the art should understand that the embodiments of the present application can be provided as methods, systems or computer program products. Therefore, the present application can take the form of a complete hardware embodiment, a complete software embodiment or an embodiment combining software and hardware. Moreover, the present application can take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

Claims

1. A method for processing order information, characterized in that: Applied to the server, the method includes: Get the user order information sent by the user end; Acquire primary information of a specified information type from a first information item of the user order information, and acquire secondary information of the specified information type from a second information item of the user order information; wherein the first information item includes multiple types of information, and the second information item includes requirement information respectively proposed by the user for multiple types of information; Generate full information of the specified information type according to the main information and the secondary information; Generating the delivery object processing order information according to the full information of the specified information type, including: determining the processing object to which the full information of the specified information type belongs according to the specified information type, and generating the delivery object processing order information required to be processed by the processing object according to the full information of the specified information type; The delivery object processing order information is sent to a delivery object processing end, and the delivery object processing end is the delivery object processing end used by the processing object.

2. The method according to claim 1, characterized in that: The specified information type includes a delivery address information type; The acquiring main information of a specified information type from the first information item of the user order information, and acquiring sub-information of the specified information type from the second information item of the user order information, comprises: The original delivery address information is acquired from the first information item, and the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information is acquired from the second information item.

3. The method according to claim 2, characterized in that Also includes: Obtaining the original delivery address information input by the user and sent by the user terminal; Determine the address type of the original delivery address information according to the original delivery address information; Obtaining ancillary location information options matching the address type of the original delivery address information; Sending the auxiliary location information option to the user terminal; The subsidiary location information of the designated location corresponding to the original delivery address information is the subsidiary location information selected by the user from the subsidiary location information options.

4. The method according to claim 2, characterized in that: The generating of the full information of the designated information type according to the main information and the sub-information includes: setting the original delivery address information and the subsidiary location information in the same information element to generate the target delivery address information.

5. The method according to claim 4, characterized in that The generating of the delivery object processing order information according to the full information of the specified information type includes: generating delivery waybill information for the delivery object according to the target delivery address information; The sending of the delivery object processing order information to the delivery object processing end includes: sending the delivery waybill information for the delivery object to the delivery resource end used by the delivery resource.

6. The method according to claim 2, characterized in that The second information item includes a remark information item; The acquiring, from the second information item, the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: The first sub-information for the delivery address is obtained from the remark information item, and the first sub-information for the delivery address is used as the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information.

7. The method according to claim 6, characterized in that The first subsidiary information for the delivery address is the original location description information related to the location information in the remark information item, the original location description information is unstructured location information, and the subsidiary location information of the designated location corresponding to the original delivery address information is structured location information used to describe the designated location; The method further includes converting the unstructured location information into the structured location information.

8. The method according to claim 7, characterized in that The converting the unstructured location information into the structured location information comprises: According to the semantic description information corresponding to the unstructured position information, querying the target structured position information corresponding to the semantic description information from a database pre-storing structured position information; The target structured position information is used as structured position information corresponding to the unstructured position information.

9. The method according to claim 2, characterized in that: The second information item includes a contactless delivery information item; The acquiring, from the second information item, the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: The second sub-information for the delivery address is acquired from the contactless delivery information item as the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information.

10. The method according to claim 9, characterized in that The contactless delivery information item includes a plurality of candidate structured location information for describing a designated location; The step of acquiring the second subsidiary information for the delivery address from the contactless delivery information item as subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information includes: The selected structured location information in the contactless delivery information item is obtained, and the selected structured location information is used as the subsidiary location information.

11. The method according to claim 10, characterized in that Also includes: Sending a contactless delivery information item including a plurality of candidate structured location information to a user terminal; The obtaining of the selected structured location information in the contactless delivery information item includes: The selected candidate structured location information for the multiple candidate structured location information is obtained and returned by the user end.

12. The method according to claim 2, characterized in that: The second information item includes a remark information item and a contactless delivery information item; The acquiring, from the second information item, the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: Acquire first sub-information for the delivery address from the remark information item, and acquire second sub-information for the delivery address from the contactless delivery information item; Based on the first sub-information and the second sub-information, additional location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information is generated.

13. The method according to claim 12, characterized in that The generating, according to the first sub-information and the second sub-information, the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information comprises: Acquire first distance information between the first sub-information and the original delivery address information, and acquire second distance information between the second sub-information and the original delivery address information; If the first distance information is smaller than the second distance information, the first sub-information is used as the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information.

14. The method according to claim 12, characterized in that The generating, according to the first sub-information and the second sub-information, the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information comprises: Acquire a first historical usage count of the address information corresponding to the first secondary information by the user, and acquire a second historical usage count of the address information corresponding to the second secondary information by the user; If the first historical usage count is less than the second historical usage count, the second subsidiary information is used as subsidiary location information for instructing to place the delivery object at a designated location corresponding to the original delivery address information.

15. The method according to claim 12, characterized in that The generating, according to the first sub-information and the second sub-information, the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information comprises: obtaining a first number of times the first sub-information is selected as the historical attached location information of other users, and obtaining a second number of times the second sub-information is selected as the historical attached location information of other users; If the first selection number is less than the second selection number, the second sub-information is used as the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information.

16. The method according to claim 2, characterized in that The second information item includes other information items in the user order information other than the first information item; The acquiring, from the second information item, the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: Traversing other information items other than the first information item in the user order information, and acquiring sub-information for the delivery address from the other information items; Based on the sub-information for the delivery address, additional location information is generated for instructing to place the delivery object at a designated location corresponding to the original delivery address information.

17. The method according to claim 1, characterized in that The specified information type includes the delivery object requirement information type; The acquiring main information of a specified information type from the first information item of the user order information, and acquiring sub-information of the specified information type from the second information item of the user order information, comprises: The delivery object specification information of the delivery object selected by the user is obtained from the delivery object information of the first information item, and the delivery object additional requirement information indicating the additional requirement proposed by the user to the merchant for the selected delivery object is obtained from the second information item.

18. The method according to claim 17, characterized in that The generating, according to the main information and the secondary information, full information of the specified information type includes: The delivery object specification information and the delivery object attached requirement information are combined to generate target requirement information for the delivery object.

19. The method according to claim 18, characterized in that The generating of the delivery object processing order information according to the full information of the specified information type includes: generating the delivery object making order information for the merchant according to the target requirement information for the delivery object; The sending of the delivery object processing order information to the delivery object processing terminal includes: sending the delivery object making order information for the merchant to the merchant terminal used by the merchant.

20. The method according to claim 17, characterized in that The second information item includes a remark information item; The acquiring, from the second information item, the delivery object supplementary requirement information indicating the supplementary requirement proposed by the user to the merchant for the selected delivery object includes: The delivery object additional requirement information for indicating the additional requirement proposed by the user to the merchant for the selected delivery object is obtained from the remark information item.

21. The method according to claim 20, characterized in that The acquiring, from the remark information item, the delivery object supplementary requirement information indicating the supplementary requirement proposed by the user to the merchant for the selected delivery object includes: Acquire original additional requirement description information for the delivery object from the remark information item, wherein the original additional requirement description information is unstructured additional requirement information, and perform structured processing on the unstructured additional requirement information to obtain structured additional requirement information; The structured attachment request information is used as the delivery object attachment request information.

22. The method according to claim 21, characterized in that The step of structuring the unstructured subsidiary requirement information to obtain the structured subsidiary requirement information includes: According to the semantic description information corresponding to the unstructured additional requirement information, a plurality of candidate structured additional requirement information preset for the delivery object is queried to obtain structured additional requirement information corresponding to the unstructured additional requirement information.

23. The method according to claim 1, characterized in that The specified information type includes user contact information type; The acquiring main information of a specified information type from the first information item of the user order information, and acquiring sub-information of the specified information type from the second information item of the user order information, comprises: The user contact information of the user to whom the delivery object belongs is obtained from the first information item, and the additional contact requirement information indicating whether the delivery resource needs to contact the user during the delivery stage is obtained from the second information item.

24. The method according to claim 23, characterized in that The generating, according to the main information and the secondary information, full information of the specified information type includes: Target user contact information for a delivery object is generated based on the user contact information and the additional contact request information.

25. The method according to claim 24, characterized in that The generating of the delivery object processing order information according to the full information of the specified information type includes: generating the target user contact information for the delivery resource according to the target user contact information for the delivery object; The sending of the delivery object processing order information to the delivery object processing terminal includes: sending the target user contact information for the delivery resource to the delivery resource terminal used by the delivery resource.

26. The method according to claim 23, characterized in that The subsidiary contact requirement information includes: First subsidiary contact request information for indicating that the distribution resource needs to contact the user during the distribution phase; or, The second supplementary contact requirement information is used to indicate that the delivery resource does not need to contact the user during the delivery phase.

27. The method according to claim 23, characterized in that The second information item includes a remark information item and / or a contactless delivery information item; The acquiring the secondary information of the specified information type from the second information item of the user order information includes any one of the following methods: Acquire the subsidiary contact requirement information from the remark information item; The ancillary contact requirement information is acquired from the contactless delivery information item.

28. A method for processing order information, characterized in that: Applied to a user terminal used by a target user, the method comprises: Displaying a first page for generating user order information, the first page including a first information item for generating primary information of a specified information type and a second information item for generating secondary information of a specified information type; wherein the first information item includes multiple types of information, and the second information item includes requirement information respectively proposed by the user for the multiple types of information; Acquire the main information and the secondary information; Generate user order information according to the main information and the sub-information; Sending the user order information to the server; Obtaining detailed information of the user order information returned by the server, and acquiring delivery object processing order information from the detailed information, wherein the delivery object processing order information is generated by the main information and the sub-information; Display detailed information about the user's order information.

29. The method according to claim 28, characterized in that The specified information type includes a delivery address information type; The obtaining of the primary information and the secondary information includes: obtaining original delivery address information, and obtaining subsidiary location information for indicating that the delivery object is placed at a designated location corresponding to the original delivery address information; The generating of user order information according to the main information and the sub-information includes: generating user order information according to the original delivery address information and the subsidiary location information.

30. The method according to claim 29, characterized in that The obtaining of the original delivery address information includes: obtaining the original delivery address information input by the user; The method further includes: sending the original delivery address information to the server; obtaining the subsidiary location information options sent by the server that match the address type of the original delivery address information; and displaying the subsidiary location information options; The obtaining of the subsidiary location information for indicating that the delivery object is placed at the designated location corresponding to the original delivery address information includes: obtaining the subsidiary location information selected by the user from the subsidiary location information options as the subsidiary location information of the designated location corresponding to the original delivery address information.

31. The method according to claim 29, characterized in that The delivery object processing order information is the delivery waybill information for the delivery object, the main information is the original delivery address information, and the sub-information is the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information; The delivery object processing order information is generated by the main information and the sub-information. Specifically, the delivery waybill information for the delivery object is generated by the target delivery address information, and the target delivery address information is generated by the original delivery address information and the attached location information.

32. The method according to claim 29, characterized in that The second information item includes a remark information item, and the remark information item includes a filling area for instructing a user to fill in and generate sub-information of a specified information type; The acquiring of the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information includes: In response to detecting an editing operation on a fill area of ​​the memo information item, the attached position information is acquired.

33. The method according to claim 29, characterized in that The second information item includes a contactless delivery information item, wherein the contactless delivery information item includes a plurality of candidate location information for describing a designated location; The acquiring of the subsidiary location information for instructing to place the delivery object at the designated location corresponding to the original delivery address information includes: In response to detecting a selection operation on a plurality of candidate location information in the contactless delivery information item, the selected location information is obtained and used as the subsidiary location information.

34. The method according to claim 28, characterized in that The specified information type includes the delivery object requirement information type; The obtaining of the main information and the sub-information includes: obtaining delivery object specification information of the delivery object selected by the user, and obtaining delivery object additional requirement information indicating additional requirements proposed by the user to the merchant for the selected delivery object; The generating of user order information according to the main information and the sub-information includes: generating user order information according to the delivery object specification information and the delivery object additional requirement information.

35. The method according to claim 34, characterized in that The delivery object processing order information is the order information for the delivery object of the merchant, the main information is the delivery object specification information of the delivery object selected by the user, and the sub-information is the delivery object additional requirement information for indicating the additional requirements proposed by the user to the merchant for the selected delivery object; The delivery object processing order information is generated by the main information and the sub-information. Specifically, the delivery object production order information for the merchant is generated by the target requirement information for the delivery object, and the target requirement information for the delivery object is generated by the delivery object specification information and the delivery object ancillary requirement information.

36. The method according to claim 34, characterized in that The second information item includes a remark information item, and the remark information item includes a filling area for instructing a user to fill in and generate sub-information of a specified information type; The obtaining of the delivery object supplementary requirement information indicating the supplementary requirement proposed by the user to the merchant for the selected delivery object includes: In response to detecting an editing operation on a fill area of ​​the remark information item, the delivery object attachment request information is acquired.

37. The method according to claim 28, characterized in that The specified information type includes user contact information type; The obtaining of the primary information and the secondary information includes: obtaining user contact information of the user to which the delivery object belongs, and obtaining subsidiary contact requirement information indicating whether the delivery resource needs to contact the user during the delivery stage; The generating the user order information according to the main information and the sub-information includes: generating the user order information according to the user contact information and the subsidiary contact requirement information.

38. The method according to claim 37, characterized in that The delivery object processing order information is the target user contact information for the delivery resource, the primary information is the user contact information of the user to which the delivery object belongs, and the secondary information is the subsidiary contact requirement information for indicating whether the delivery resource needs to contact the user during the delivery stage; The delivery object processing order information is generated by the main information and the sub-information. Specifically, the target user contact information for the delivery resource is generated by the target user contact information for the delivery object, and the target user contact information for the delivery object is generated by the user contact information and the subsidiary contact request information.

39. The method according to claim 37, characterized in that The second information item includes a remark information item, and the remark information item includes a filling area for instructing a user to fill in and generate sub-information of a specified information type; The obtaining of the auxiliary contact requirement information indicating whether the distribution resource needs to contact the user during the distribution phase includes: In response to detecting an editing operation on a fill area of ​​the note information item, the subsidiary contact requirement information is acquired.

40. The method according to claim 37, characterized in that The second information item includes a contactless delivery information item, the contactless delivery information item includes first subsidiary contact requirement information and second subsidiary contact requirement information, the first subsidiary contact requirement information is used to indicate that the delivery resource needs to contact the user during the delivery stage, and the second subsidiary contact requirement information is used to indicate that the delivery resource does not need to contact the user during the delivery stage; The obtaining of the auxiliary contact requirement information indicating whether the distribution resource needs to contact the user during the distribution phase includes: In response to detecting a selection operation on the first subsidiary contact requirement information, or in response to detecting a selection operation on the second subsidiary contact requirement information, the subsidiary contact requirement information is acquired.

41. A waybill information processing method, characterized in that: Applied to the distribution resource end for use of distribution resources, the method comprises: Obtain detailed waybill information for the delivery object sent by the server, the detailed waybill information including target delivery address information for the user order information, the target delivery address information including the original delivery address information of the user order information, and the subsidiary location information for indicating that the delivery object corresponding to the user order information is placed at the designated location corresponding to the original delivery address information; Displaying detailed information of the waybill; The target delivery address information is obtained in the following manner: Get the user order information sent by the user end; Acquire original delivery address information from the first information item of the user order information, and acquire subsidiary location information for indicating that the delivery object is to be placed at a designated location corresponding to the original delivery address information from the second information item of the user order information; The original delivery address information and the attached location information are set in the same information element to generate the target delivery address information.

42. The method according to claim 41, characterized in that Also includes: A first prompt message for prompting the delivery object to complete delivery is obtained, and a feedback message for indicating that the delivery object has been successfully delivered to the target delivery address is returned to the service end.

43. The method according to claim 42, characterized in that The displaying of the waybill details information includes: displaying the waybill details information through an address display page; The obtaining of a first prompt message for prompting the delivery object to complete delivery includes: In response to detecting a trigger operation for entry information for confirming delivery in the address display page, a first prompt message for prompting the delivery object to complete delivery is obtained.

44. The method according to claim 41, characterized in that The waybill details information also includes target user contact information for the delivery resource, and the target user contact information includes the user contact information in the user order information and supplementary contact requirement information indicating whether the delivery resource needs to contact the user during the delivery stage.

45. The method according to claim 44, characterized in that The subsidiary contact method requirement information includes: first subsidiary contact requirement information for indicating that the distribution resource needs to contact the user during the distribution stage; The method further comprises: A first request message for requesting to contact a user is obtained, and a second request message for requesting to contact a user for a distribution resource is sent to the server.

46. ​​The method according to claim 45, characterized in that The displaying of the waybill details information includes: displaying the waybill details information through an address display page; The obtaining of a first request message for requesting to contact a user comprises: In response to detecting a trigger operation for the entry information of the telephone contact in the address display page, a first request message for requesting to contact the user is obtained.

47. An order information processing device, characterized in that: Applied to the server, the device comprises: A first acquisition unit, used to acquire user order information sent by a user terminal; A second acquisition unit is used to acquire primary information of a specified information type from a first information item of the user order information, and to acquire secondary information of the specified information type from a second information item of the user order information; wherein the first information item includes multiple types of information, and the second information item includes requirement information respectively proposed by the user for multiple types of information; A first generating unit, configured to generate full information of the specified information type according to the main information and the secondary information; A second generating unit is used to generate the delivery object processing order information according to the full information of the specified information type, including: determining the processing object to which the full information of the specified information type belongs according to the specified information type, and generating the delivery object processing order information required to be processed by the processing object according to the full information of the specified information type; The first sending unit is used to send the delivery object processing order information to the delivery object processing end, and the delivery object processing end is the delivery object processing end used by the processing object.

48. An order information processing device, characterized in that: Applied to a user terminal used by a target user, the device comprises: A first display unit is used to display a first page for generating user order information, wherein the first page includes a first information item for generating main information of a specified information type and a second information item for generating sub-information of a specified information type; wherein the first information item includes multiple types of information, and the second information item includes requirement information respectively proposed by the user for the multiple types of information; A third acquiring unit, used to acquire the main information and the secondary information; A third generating unit, configured to generate user order information according to the primary information and the secondary information; A second sending unit, used to send the user order information to a server; A first obtaining unit is used to obtain detailed information of the user order information returned by the server, and obtain the delivery object processing order information from the detailed information, wherein the delivery object processing order information is generated by the main information and the sub-information; The second display unit is used to display detailed information about the user's order information.

49. A waybill information processing device, characterized in that: A distribution resource end used for distribution resources, the device comprising: a fourth acquisition unit, configured to acquire detailed waybill information for a delivery object sent by the server, wherein the detailed waybill information includes target delivery address information for user order information, wherein the target delivery address information includes original delivery address information of the user order information, and subsidiary location information for indicating that the delivery object corresponding to the user order information is placed at a designated location corresponding to the original delivery address information; A third display unit is used to display the detailed information of the waybill; The target delivery address information is obtained in the following manner: Get the user order information sent by the user end; Acquire original delivery address information from the first information item of the user order information, and acquire subsidiary location information for indicating that the delivery object is to be placed at a designated location corresponding to the original delivery address information from the second information item of the user order information; The original delivery address information and the attached location information are set in the same information element to generate the target delivery address information.

50. An electronic device, characterized in that: include: processor; as well as A memory for storing a computer program, wherein after the electronic device is powered on and the computer program is run by the processor, the method described in any one of claims 1 to 46 is executed.

51. A storage medium, characterized in that The storage medium stores a computer program, and the computer program is executed by a processor to perform the method described in any one of claims 1-46.

Citation Information

Patent Citations

  • Order processing method and device based on intelligent cabinet and electronic equipment

    CN112465179A