A method, system, electronic device, and medium for protecting the safety of car users.

Abstract

This invention discloses a method, system, electronic device, and medium for protecting the safety of car users, comprising the following steps: S1: The user sets safety protection settings for each safety protection scenario; S2: The vehicle's detection device performs vehicle abnormal signal monitoring according to the safety protection settings, and the vehicle sends the abnormal vehicle signal and vehicle information when a malfunction occurs to a preset cloud platform; S3: The cloud platform receives the abnormal vehicle signal and vehicle information sent by the vehicle when a malfunction occurs, and determines the fault type based on the abnormal vehicle signal; S4: The cloud platform obtains the safety protection process corresponding to the safety protection scenario based on the fault type and the vehicle information. Through this invention, when a car malfunctions, signals and vehicle information can be reported according to the user's personalized settings.

Description

Technical Field

[0001] This invention relates to the field of vehicle technology, and in particular to methods, systems, electronic devices, and media for protecting the safety of automobile users. Background Technology

[0002] With the increasing prevalence of automobiles, the need for timely alerts, calls for help, and roadside assistance when problems arise has become a growing concern. Currently, in the event of a collision, especially a serious one resulting in severe injury or loss of consciousness, the driver may be unable to proactively call for help or emergency services, hindering timely medical attention and potentially missing crucial rescue window time. Furthermore, while information and warnings regarding tire pressure, engine coolant temperature, and battery abnormalities are currently only displayed and triggered within the vehicle, long-term absences due to travel or other commitments can lead to situations where tire pressure or battery issues render the vehicle unusable upon future use. Finally, during high-speed driving, abnormal engine coolant temperature can damage the engine and, in severe cases, cause loss of vehicle control, endangering passenger safety.

[0003] However, the handling methods for car user safety protection in the event of a vehicle accident or abnormality are relatively simple and cannot meet the user's customized needs. Summary of the Invention

[0004] In view of the shortcomings of the prior art described above, the present invention provides a method, system, electronic device and medium for protecting the safety of car users. The method for protecting the safety of car users is used to report signals and vehicle information according to the user's personalized settings when a car malfunctions.

[0005] To achieve the above effects, the technical solution of the present invention is as follows:

[0006] In a first aspect, the present invention provides a method for protecting the safety of car users, comprising the following steps:

[0007] S1: Users configure security settings for each security protection scenario;

[0008] S2: The vehicle's detection device performs abnormal signal monitoring according to the safety protection settings, and the vehicle sends the abnormal vehicle signal and vehicle information to the vehicle's preset cloud platform.

[0009] S3: The cloud platform receives the vehicle abnormality signal and vehicle information sent by the vehicle when it malfunctions, and determines the fault type based on the vehicle abnormality signal;

[0010] S4: The cloud platform obtains the security protection process corresponding to the security protection scenario based on the fault type and the vehicle information. If the user has not set a custom exception handling process, the fault of the vehicle will be handled according to the vehicle's preset security protection process.

[0011] If the user sets up a custom exception handling process, the vehicle's fault will be handled according to the security protection process in the custom security protection settings.

[0012] In the above solution, users can personalize the functions on the vehicle side, specifying whether to use them. After configuration, the vehicle is notified to save the personalized settings, or the user-configured information is synchronized to the vehicle the next time the car starts, and the vehicle reports signals based on the configuration. Users can also customize the accident and anomaly handling process. When a signal is uploaded to the cloud, it can be handled according to the customized safety protection process.

[0013] Furthermore, the safety protection scenarios include airbag deployment scenarios, abnormal tire pressure scenarios, abnormal engine coolant temperature scenarios, and abnormal battery depletion scenarios.

[0014] Furthermore, step S2, which describes the vehicle abnormal signal monitoring based on the safety protection settings, specifically involves the following steps: when the user activates the airbag deployment scenario, the vehicle collides, the airbag controller detects the collision signal output, determines whether the user has activated the airbag deployment setting, and if the airbag deployment setting has been activated, then the current vehicle information and collision signal data are packaged and uploaded to the cloud platform.

[0015] When a user activates the abnormal tire pressure scenario, the vehicle begins to check the tire pressure; when the user activates the abnormal engine coolant temperature scenario, the vehicle begins to check the engine coolant temperature; when the user activates the abnormal battery charge scenario, the vehicle begins to check the battery charge. When the vehicle system detects at least one of the above abnormal scenarios, it packages the vehicle abnormal signal and vehicle information and uploads them to the cloud platform.

[0016] Furthermore, the collision signals include "frontal collision output", "side collision output (left)", "side collision output (right)", "rear collision output", "low-risk collision output", "EDR trigger output", and "collision output status".

[0017] Furthermore, step S3 specifically involves the cloud platform receiving a vehicle abnormality signal sent by the vehicle when it malfunctions, and determining whether the abnormality signal is an event in the safety protection scenario.

[0018] If it is not a security protection scenario event, ignore it; if it is a security protection scenario event, determine whether the vehicle has enabled the security protection function; if the vehicle has not enabled the security protection function, ignore the vehicle abnormal signal; if the vehicle has enabled the security protection function, determine whether the user has authorized it; if the user has not authorized the security protection function, ignore the vehicle abnormal signal.

[0019] If the user authorizes security protection, then determine whether the user has customized security protection settings.

[0020] Furthermore, the safety protection processes for the abnormal tire pressure scenario, abnormal engine coolant temperature scenario, and abnormal battery charge scenario all include one or more of the following: calling the car owner, sending a text message to the car owner, calling a custom mobile number, sending a text message to a custom mobile number, sending a push message to the car owner's mobile APP, sending a push message to the vehicle terminal, sending a WeChat notification to the car owner, and on-site service from the operator.

[0021] The safety protection process supported by the airbag deployment scenario includes one or more of the following: alarm, call an ambulance, operator rescue, call the car owner, send a text message to the car owner, call a custom mobile number, send a text message to a custom mobile number, send a push message to the car owner's mobile APP, and send a push message to the vehicle terminal.

[0022] Furthermore, step S4 also includes setting the order relationship between security protection processes if the user defines multiple security protection processes, and ensuring that the security protection processes are independent of each other; after the security protection process is completed, the execution result of each process is recorded, and the processing result is followed up with the customer to obtain customer suggestions and optimize the security protection process.

[0023] Secondly, this invention provides a vehicle user safety protection system, including a safety protection scenario setting module, an abnormal signal monitoring module, a fault type judgment module, and a safety protection process setting module; wherein,

[0024] The safety protection scenario setting module is used to store user-defined safety protection settings and control the vehicle according to vehicle commands;

[0025] An abnormal signal monitoring module is used by the vehicle's detection device to perform abnormal signal monitoring of the vehicle according to the safety protection settings. The vehicle sends the abnormal vehicle signal and vehicle information of the malfunction to the vehicle's preset cloud platform.

[0026] The fault type determination module is used by the cloud platform to receive the vehicle abnormal signal and vehicle information sent by the vehicle when it malfunctions, and to determine the fault type based on the vehicle abnormal signal.

[0027] The safety protection process setting module is used by the cloud platform to obtain the safety protection process corresponding to the safety protection scenario based on the fault type and the vehicle information. If the user has not set a custom exception handling process, the fault of the vehicle will be handled according to the vehicle's preset safety protection process; if the user has set a custom exception handling process, the fault of the vehicle will be handled according to the safety protection process in the custom safety protection settings.

[0028] Thirdly, the present invention provides an electronic device including a memory and a processor, wherein the memory stores a computer program and the processor is configured to execute a vehicle user safety protection method through the computer program.

[0029] Fourthly, the present invention provides a computer-readable storage medium comprising a stored computer program, wherein the computer program executes a vehicle user safety protection method when it is run.

[0030] Compared with the prior art, the beneficial effects of the technical solution of the present invention are:

[0031] This invention allows for customized safety protection settings for each safety protection scenario. When a car is involved in a collision, or when there are abnormalities in tire pressure, engine coolant temperature, or battery charge, the system can report abnormal vehicle signals and information based on the user's personalized settings, and handle accidents and abnormalities according to the user's customized safety protection process. Attached Figure Description

[0032] The accompanying drawings are for illustrative purposes only and should not be construed as limiting the invention. To better illustrate this embodiment, some components in the drawings may be omitted, enlarged, or reduced, and do not represent the actual product dimensions. It is understandable to those skilled in the art that some well-known structures and their descriptions may be omitted in the drawings.

[0033] Figure 1 This is a flowchart illustrating the vehicle user safety protection method provided in an embodiment of the present invention;

[0034] Figure 2 This is a schematic diagram of the vehicle anomaly process provided in an embodiment of the present invention;

[0035] Figure 3 This is a schematic diagram of the process for determining the fault type based on abnormal vehicle signals provided in an embodiment of the present invention;

[0036] Figure 4 This is a schematic diagram of a custom multiple security protection process provided in an embodiment of the present invention;

[0037] Figure 5This is a schematic diagram illustrating the process by which vehicle manufacturers set up different vehicle models and series, as provided in an embodiment of the present invention. Detailed Implementation

[0038] The embodiments of the present invention will be described below with reference to the accompanying drawings and preferred embodiments. Those skilled in the art can easily understand other advantages and effects of the present invention from the content disclosed in this specification. The present invention can also be implemented or applied through other different specific embodiments, and various details in this specification can also be modified or changed based on different viewpoints and applications without departing from the spirit of the present invention. It should be understood that the preferred embodiments are only for illustrating the present invention and not for limiting the scope of protection of the present invention.

[0039] It should be noted that the illustrations provided in the following embodiments are only schematic representations of the basic concept of the present invention. Therefore, the drawings only show the components related to the present invention and are not drawn according to the actual number, shape and size of the components in the actual implementation. In the actual implementation, the form, quantity and proportion of each component can be arbitrarily changed, and the layout of the components may also be more complex.

[0040] This embodiment proposes a method for protecting the safety of car users. Please refer to [link / reference]. Figure 1 This includes the following steps:

[0041] S1: Users configure security settings for each security protection scenario;

[0042] The safety protection scenarios include airbag deployment, abnormal tire pressure, abnormal engine coolant temperature, and abnormal battery charge. Airbag deployment, tire pressure, engine coolant temperature, and battery charge can all be detected via the vehicle's internal integrated circuit bus.

[0043] In this embodiment, after step S1, the following steps are also included: after the custom safety protection settings are completed, the vehicle is notified to update the user's safety protection scenario configuration; the vehicle collects and reports signals according to the user's safety protection settings; after the user sets up the safety protection for each safety protection scenario, the user fills in the emergency contact information, including phone number, relationship, etc.

[0044] In this embodiment, users can customize security protection settings for each security protection scenario on their mobile terminals. The customized security protection settings are achieved through human-computer interaction via the touch screen of the mobile terminals.

[0045] S2: The vehicle detection device performs vehicle abnormal signal monitoring according to the safety protection settings. The vehicle sends the abnormal vehicle signal and vehicle information to the vehicle's preset cloud platform. If the vehicle does not have a fault, the vehicle monitoring continues.

[0046] Specifically, the vehicle's abnormal signal monitoring according to the safety protection settings involves the following steps: when the user activates the airbag deployment scenario and the vehicle collides, the airbag controller detects the collision signal output and determines whether the user has activated the airbag deployment setting. If the airbag deployment setting has been activated, the current vehicle information and collision signal data are packaged and uploaded to the cloud platform.

[0047] When a user activates the abnormal tire pressure scenario, the vehicle begins to check the tire pressure; when the user activates the abnormal engine coolant temperature scenario, the vehicle begins to check the engine coolant temperature; when the user activates the abnormal battery charge scenario, the vehicle begins to check the battery charge. When the vehicle system detects at least one of the above abnormal scenarios, it packages the vehicle abnormal signal and vehicle information and uploads them to the cloud platform.

[0048] The collision signals include "frontal collision output", "side collision output (left)", "side collision output (right)", "rear collision output", "low-risk collision output", "EDR trigger output", and "collision output status".

[0049] In this embodiment, vehicle information includes vehicle identification number (VIN), vehicle speed, GPS data, etc. The collision signal is used to determine the severity of the accident (major, medium, or minor).

[0050] Based on the identified specific safety protection scenario, the user-defined accident and anomaly handling process is retrieved. Users can configure the subsequent handling of accidents and anomalies according to their own needs and the specific accident and anomaly situation. For example, for abnormal tire pressure, users can define to send a text message to the user or a custom mobile phone number, or configure to send a message push to a mobile terminal, or configure a custom 4S store to make a phone call for care, or all of the above can be configured by the user.

[0051] S3: The cloud platform receives the vehicle abnormality signal and vehicle information sent by the vehicle when it malfunctions, and determines the fault type based on the vehicle abnormality signal; such as... Figure 3 Specifically, the cloud platform receives the vehicle abnormality signal sent by the vehicle when it malfunctions, and determines whether the abnormality signal is an event in the safety protection scenario.

[0052] If it is not a safety protection scenario event, ignore it; if it is a safety protection scenario event, determine whether the vehicle's safety protection function is enabled.

[0053] If the vehicle's safety protection function is not enabled, the abnormal vehicle signal is ignored; if the vehicle's safety protection function is enabled, it is determined whether the user has authorized it. If the user has not authorized the safety protection function, the abnormal vehicle signal is ignored.

[0054] If the user authorizes security protection, then determine whether the user has customized security protection settings.

[0055] In this specific example, such as Figure 2 The system determines the fault type based on abnormal vehicle signals by: determining whether the user has activated the airbags; if so, setting a one-minute timer to collect current vehicle information, speed, GPS information, collision signals, and other data, and uploading them to the cloud platform once per second; stopping the upload after one minute; and collecting and uploading vehicle abnormal signals and information to the cloud platform when abnormal tire pressure, high engine coolant temperature, or low battery power are detected.

[0056] S4: The cloud platform obtains the security protection process corresponding to the security protection scenario based on the fault type and the vehicle information. If the user has not set a custom exception handling process, the fault of the vehicle will be handled according to the vehicle's preset security protection process.

[0057] If the user sets up a custom exception handling process, the vehicle's fault will be handled according to the security protection process in the custom security protection settings.

[0058] The safety protection processes for abnormal tire pressure, abnormal engine coolant temperature, and abnormal battery charge all include one or more of the following: calling the car owner, sending a text message to the car owner, calling a custom mobile number, sending a text message to a custom mobile number, sending a push message to the car owner's mobile APP, sending a push message to the vehicle terminal, sending a WeChat notification to the car owner, and on-site service from the operator.

[0059] The safety protection process supported by the airbag deployment scenario includes one or more of the following: alarm, call an ambulance, operator rescue, call the car owner, send a text message to the car owner, call a custom mobile number, send a text message to a custom mobile number, send a push message to the car owner's mobile APP, and send a push message to the vehicle terminal.

[0060] Users can customize their phone numbers, contact phone numbers, and carrier phone numbers.

[0061] In this embodiment, an example is given for the airbag deployment scenario. Users can set up subsequent processing procedures such as first triggering an alarm, contacting emergency contacts, making a phone call, or calling the operator for rescue.

[0062] like Figure 4 Step S4 also includes setting the order relationship between security protection processes if the user defines multiple security protection processes, and ensuring that the security protection processes are independent of each other; after the security protection process is completed, the execution result of each process is recorded, and the processing result is followed up with the customer to obtain customer suggestions and optimize the security protection process.

[0063] For example, you can configure it so that once one security process executes successfully, other security processes in the same group will not be processed; alternatively, you can set multiple security processes in the same group, specify the execution order, and each security process will be independent and triggered. The order of execution between security processes is determined by the user-defined sequence.

[0064] In this embodiment, as Figure 5 The safety protection scenario is only set for vehicle models that have this function set at the factory. Vehicle manufacturers can choose different models and set different safety protection processes, so that different models and sets have different safety protection processes for users to choose from, thereby obtaining the safety protection scenario obtained by sorting out the failure situation during the vehicle development stage.

[0065] In this embodiment, the present invention also provides a vehicle user safety protection system, including a safety protection scenario setting module, an abnormal signal monitoring module, a fault type judgment module, and a safety protection process setting module; wherein,

[0066] The safety protection scenario setting module is used to store user-defined safety protection settings and control the vehicle according to vehicle commands;

[0067] An abnormal signal monitoring module is used by the vehicle's detection device to perform abnormal signal monitoring of the vehicle according to the safety protection settings. The vehicle sends the abnormal vehicle signal and vehicle information of the malfunction to the vehicle's preset cloud platform.

[0068] The fault type determination module is used by the cloud platform to receive the vehicle abnormal signal and vehicle information sent by the vehicle when it malfunctions, and to determine the fault type based on the vehicle abnormal signal.

[0069] The safety protection process setting module is used by the cloud platform to obtain the safety protection process corresponding to the safety protection scenario based on the fault type and the vehicle information. If the user has not set a custom exception handling process, the fault of the vehicle will be handled according to the vehicle's preset safety protection process; if the user has set a custom exception handling process, the fault of the vehicle will be handled according to the safety protection process in the custom safety protection settings.

[0070] In this embodiment, the present invention also provides an electronic device, including: one or more processors; and a storage device for storing one or more programs, which, when executed by the one or more processors, enable a vehicle to implement the vehicle user safety protection method as described in any of the above embodiments.

[0071] In an exemplary embodiment of the present invention, a computer system suitable for implementing the electronic device of the present invention includes a Central Processing Unit (CPU), which can perform various appropriate actions and processes according to a program stored in read-only memory (ROM) or a program loaded from storage into random access memory (RAM), such as performing the methods described in the above embodiments. Various programs and data required for system operation are also stored in the RAM. The CPU, ROM, and RAM are interconnected via a bus. Input / output (I / O) interfaces are also connected to the bus.

[0072] The following components are connected to the I / O interface: input sections including keyboards, mice, etc.; output sections including cathode ray tubes (CRTs), liquid crystal displays (LCDs), and speakers; storage sections including hard drives; and communication sections including network interface cards such as LAN (Local Area Network) cards and modems. The communication sections perform communication processing via networks such as the Internet. Drives are also connected to the I / O interface as needed. Removable media, such as disks, optical discs, magneto-optical discs, semiconductor memories, etc., are installed on the drive as needed so that computer programs read from them can be installed into the storage section as required.

[0073] In particular, according to embodiments of the present invention, the processes described above with reference to the flowcharts can be implemented as computer software programs. For example, embodiments of the present invention include a computer program product comprising a computer program carried on a computer-readable medium, the computer program containing computer programs for performing the methods shown in the flowcharts. In such embodiments, the computer program can be downloaded and installed from a network via a communication component, and / or installed from a removable medium. When the computer program is executed by a central processing unit (CPU), it performs various functions defined in the system of the present invention.

[0074] It should be noted that although several modules or units of the device for performing actions have been mentioned in the detailed description above, this division is not mandatory. In fact, according to embodiments of the present invention, the features and functions of two or more modules or units described above can be embodied in one module or unit. Conversely, the features and functions of one module or unit described above can be further divided and embodied by multiple modules or units.

[0075] In this embodiment, the present invention also provides a computer-readable storage medium storing a computer program that, when executed by a computer's processor, causes the computer to perform the vehicle user safety protection method provided in any of the foregoing embodiments. This computer-readable storage medium may be included in the electronic device described in the above embodiments, or it may exist independently and not incorporated into the electronic device.

[0076] Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments described herein can be implemented by software or by combining software with necessary hardware. Therefore, the technical solutions according to the embodiments of the present invention can be embodied in the form of a software product, which can be stored in a non-volatile storage medium (such as a CD-ROM, USB flash drive, portable hard drive, etc.) or on a network, including several instructions to cause a computing device (such as a personal computer, server, touch terminal, or network device, etc.) to execute the method according to the embodiments of the present invention.

[0077] Obviously, the above embodiments of the present invention are merely examples for clearly illustrating the present invention, and are not intended to limit the implementation of the present invention. Those skilled in the art can make other variations or modifications based on the above description. It is neither necessary nor possible to exhaustively describe all embodiments here. Any modifications, equivalent substitutions, and improvements made within the spirit and principles of the present invention should be included within the scope of protection of the claims of the present invention.

Claims

1. A method for protecting the safety of car users, characterized in that, Includes the following steps: S1: Users configure security settings for each security protection scenario; S2: According to the safety protection settings, the vehicle abnormal signal monitoring is performed, and the vehicle sends the abnormal vehicle signal and vehicle information of the malfunction to the vehicle's preset cloud platform; S3: The cloud platform receives the vehicle abnormality signal and vehicle information sent by the vehicle when it malfunctions, and determines the fault type based on the vehicle abnormality signal; S4: The cloud platform obtains the security protection process corresponding to the security protection scenario based on the fault type and the vehicle information. If the user has not set a custom exception handling process, the fault of the vehicle will be handled according to the vehicle's preset security protection process. If the user sets up a custom exception handling process, the vehicle's fault will be handled according to the security protection process in the custom security protection settings. The safety protection scenarios include airbag deployment, abnormal tire pressure, abnormal engine coolant temperature, and abnormal battery depletion. The safety protection processes for abnormal tire pressure, abnormal engine coolant temperature, and abnormal battery charge all include one or more of the following: calling the car owner, sending a text message to the car owner, calling a custom mobile number, sending a text message to a custom mobile number, sending a push notification to the car owner's mobile app, sending a push notification to the vehicle terminal, sending a WeChat notification to the car owner, and on-site service from the operator. The safety protection process supported by the airbag deployment scenario includes one or more of the following: alarm, call an ambulance, operator rescue, call the car owner, send a text message to the car owner, call a custom mobile number, send a text message to a custom mobile number, send a push message to the car owner's mobile APP, and send a push message to the vehicle terminal.

2. The method for protecting the safety of car users according to claim 1, characterized in that, The specific steps of step S2, which involve monitoring abnormal vehicle signals according to the safety protection settings, are as follows: when the user activates the airbag deployment scenario, the vehicle collides, the airbag controller detects the collision signal output, determines whether the user has activated the airbag deployment setting, and if the airbag deployment setting has been activated, the current vehicle information and collision signal data are packaged and uploaded to the cloud platform. When a user activates the abnormal tire pressure scenario, the vehicle begins to check the tire pressure; when the user activates the abnormal engine coolant temperature scenario, the vehicle begins to check the engine coolant temperature; when the user activates the abnormal battery charge scenario, the vehicle begins to check the battery charge. When the vehicle system detects at least one of the above abnormal scenarios, it packages the vehicle abnormal signal and vehicle information and uploads them to the cloud platform.

3. The method for protecting the safety of car users according to claim 2, characterized in that, The collision signals include "frontal collision output", "left side collision output", "right side collision output", "rear collision output", "low-risk collision output", "EDR trigger output", and "collision output status".

4. The method for protecting the safety of car users according to claim 1, characterized in that, Step S3 specifically involves the cloud platform receiving a vehicle abnormality signal sent by the vehicle when it malfunctions, and determining whether the abnormality signal is an event in the safety protection scenario. If it is not a security protection scenario event, then ignore it; If it is a safety protection scenario event, determine whether the vehicle's safety protection function is enabled; If the vehicle's safety protection function is not enabled, the abnormal vehicle signal is ignored; if the vehicle's safety protection function is enabled, it is determined whether the user has authorized it. If the user has not authorized the safety protection function, the abnormal vehicle signal is ignored. If the user authorizes security protection, then determine whether the user has customized security protection settings.

5. The method for protecting the safety of car users according to claim 1, characterized in that, Step S4 also includes setting the order relationship between security protection processes if the user defines multiple security protection processes, and the security protection processes are independent of each other; After the security protection process is completed, the execution results of each process are recorded, and the customer is contacted to follow up on the processing results, obtain customer suggestions, and optimize the security protection process.

6. A car user safety protection system, characterized in that, This includes a security protection scenario setting module, an abnormal signal monitoring module, a fault type judgment module, and a security protection process setting module; among which, The safety protection scenario setting module is used to store user-defined safety protection settings and control the vehicle according to vehicle commands; The abnormal signal monitoring module is used to perform vehicle abnormal signal monitoring according to the safety protection settings. The vehicle sends the abnormal vehicle signal and vehicle information of the malfunction to the vehicle's preset cloud platform. The fault type determination module is used by the cloud platform to receive the vehicle abnormal signal and vehicle information sent by the vehicle when it malfunctions, and to determine the fault type based on the vehicle abnormal signal. The safety protection process setting module is used by the cloud platform to obtain the safety protection process corresponding to the safety protection scenario based on the fault type and the vehicle information. If the user has not set a custom exception handling process, the fault of the vehicle will be handled according to the vehicle's preset safety protection process; if the user has set a custom exception handling process, the fault of the vehicle will be handled according to the safety protection process in the custom safety protection settings. The safety protection scenarios include airbag deployment, abnormal tire pressure, abnormal engine coolant temperature, and abnormal battery depletion. The safety protection processes for abnormal tire pressure, abnormal engine coolant temperature, and abnormal battery charge all include one or more of the following: calling the car owner, sending a text message to the car owner, calling a custom mobile number, sending a text message to a custom mobile number, sending a push notification to the car owner's mobile app, sending a push notification to the vehicle terminal, sending a WeChat notification to the car owner, and on-site service from the operator. The safety protection process supported by the airbag deployment scenario includes one or more of the following: alarm, call an ambulance, operator rescue, call the car owner, send a text message to the car owner, call a custom mobile number, send a text message to a custom mobile number, send a push message to the car owner's mobile APP, and send a push message to the vehicle terminal.

7. An electronic device comprising a memory and a processor, characterized in that, The memory stores a computer program, and the processor is configured to execute the vehicle user safety protection method according to any one of claims 1-5 through the computer program.

8. A computer-readable storage medium, characterized in that, The computer-readable storage medium includes a stored computer program, wherein the computer program, when executed, performs the vehicle user safety protection method according to any one of claims 1-5.

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