Operation condition display system of elevator and operation condition display method of elevator

Abstract

The present application provides an elevator operation status display system and an elevator operation status display method. In the case where a wide-area disaster such as an earthquake occurs, a customer side cannot grasp an elevator whose operation status is being confirmed. The elevator operation status display system is provided with a monitoring device that monitors an operation status of an elevator, a control center device that remotely monitors the elevator by acquiring operation information of the elevator from the monitoring device, and an operation information providing device that acquires operation information of an elevator specified by a customer from the control center device and displays the operation information on a terminal device of the customer, wherein in the case where there is an elevator whose operation information is not acquired from the monitoring device, the control center device registers an operation status of the elevator as status confirmation, and in the case where the operation information of the elevator specified by the customer includes information in the status confirmation, the operation information providing device causes the terminal device to display the operation information of the elevator including the information in the status confirmation.

Description

TECHNICAL FIELD

[0001] The present application relates to an operation status display system for an elevator and an operation status display method for an elevator. BACKGROUND

[0002] In the past, when a disaster such as an earthquake occurs, an earthquake detector of an elevator detects the occurrence of the earthquake. In this case, the elevator starts earthquake regulation operation in accordance with a control instruction from an elevator control device. In the earthquake regulation operation, the car of the elevator is automatically stopped at the nearest floor, and then the door of the car is opened. Then, the elevator becomes a state of suspended operation (stop) after the rescue of the passengers in the car is completed. In the case where the operation is suspended due to the earthquake regulation operation, earthquake recovery work and inspection work for normal operation are performed by a professional technician. Also, in the case where it is confirmed by the professional technician that the elevator can safely perform the usual operation, the operation of the elevator is started again. In addition, in the case where a plurality of elevators are stopped due to a wide-area disaster such as an earthquake, the operation status of each elevator, the recovery scheduled time, and the like are notified from an elevator remote monitoring facility called a monitoring center or a regulation center to the residents, the manager, and the like of the building (hereinafter, also referred to as "customers").

[0003] In Patent Literature 1, a technology is disclosed in which, in the case where a wide-area disaster such as an earthquake occurs, the operation status of the elevator is notified to the user and the manager of the elevator by mail.

[0004] In addition, in Patent Literature 2, a technology is disclosed in which, based on the time when the maintenance personnel of the elevator arrive at the site and start the recovery work, the recovery scheduled time of each object is calculated at the remote monitoring center, and the recovery scheduled time is displayed on the monitoring screen of the remote monitoring center and the screen of the communication terminal held by the maintenance personnel.

[0005] Patent Literature 1: Japanese Patent Application Publication No. 2019-021954

[0006] Patent Literature 2: Japanese Patent Application Publication No. 2007-238202 SUMMARY

[0007] In the case where a wide-area disaster such as an earthquake occurs, depending on the state of the communication line, it is sometimes impossible to confirm the operation status of the elevator at the regulation center. In such a case, it is necessary to make a request for acquisition of operation information from the regulation center to the monitoring device that monitors the operation status of each elevator, and to confirm the operation status of the elevator. However, in the past, the elevator in the state confirmation was not grasped by the customer side.

[0008] An object of the present application is to provide a technology by which, in the case where a wide-area disaster such as an earthquake occurs, for an elevator whose operation status is unknown, the customers can recognize that the operation status of the elevator is being confirmed.

[0009] To solve the above problems, for example, the structure described in the scope of the claimed invention is adopted.

[0010] The present application includes a plurality of means for solving the above problems, one of which is an elevator operation status display system including: a monitoring device that monitors an operation state of an elevator; a control center device that remotely monitors the elevator by acquiring, from the monitoring device, operation information of the elevator including the operation state; and an operation information providing device that acquires, from the control center device, operation information of an elevator designated by a customer and displays the operation information on a terminal device of the customer. In a case where there is an elevator for which operation information is not acquired from the monitoring device, the control center device registers an operation state of the elevator as a state confirmation, and in a case where the operation information of the elevator designated by the customer includes information in the state confirmation, the operation information providing device causes the terminal device to display operation information of the elevator including the information in the state confirmation.

[0011] According to the present application, in a case where a wide-area disaster such as an earthquake occurs, for an elevator whose operation state is unknown, the customer can be made aware that the operation state of the elevator is being confirmed.

[0012] The above problems, structures, and effects other than the above become clear through the following description of the embodiments. BRIEF DESCRIPTION OF DRAWINGS

[0013] Figure 1 is a block diagram showing the overall structure of an elevator operation status display system of the present embodiment.

[0014] Figure 2 is a block diagram showing the hardware structure of the monitoring device, the operation information providing device, the control center device, and the monitoring device of the present embodiment, respectively.

[0015] Figure 3 is a diagram showing an example of the structure of the work progress database.

[0016] Figure 4 is a diagram showing an example of the structure of the operation information database.

[0017] Figure 5 is a diagram showing an example of the structure of the elevator information database.

[0018] Figure 6 is a diagram showing an example of a screen on which the operation status of an elevator managed by a customer in the entire country is displayed on a terminal device when a wide-area disaster such as an earthquake occurs.

[0019] Figure 7 is a diagram showing an example of a screen on which the operation status of an elevator managed by a customer in a specific region is displayed on a terminal device when a wide-area disaster such as an earthquake occurs.

[0020] Figure 8 is a view showing a result of filtering in the screen shown in Figure 7 is a view showing an example in which the operation state of the elevator is displayed on the screen of the terminal device based on the result of filtering in the screen shown in

[0021] Figure 9 is a view showing an example in which the progress of the recovery work after the occurrence of the earthquake is displayed on the screen of the terminal device.

[0022] Figure 10 is a flowchart showing an example of the process performed by the control center device when a wide-area disaster such as an earthquake occurs.

[0023] Explanation of Reference Numerals

[0024] 1...customer, 2...terminal device, 3...operation information providing device, 4...control center device, 5...monitoring device, 7...elevator, 46...elevator information database, 47...operation information acquisition section, 48...operation information collection method switching section, 100...elevator operation status display system. DETAILED DESCRIPTION

[0025] Hereinafter, an embodiment of the present application will be described in detail with reference to the accompanying drawings. In the present specification and drawings, the same reference numerals are assigned to elements having substantially the same functions or structures, and overlapping descriptions will be omitted.

[0026] <Overall structure of the elevator operation status display system>

[0027] Figure 1 is a block diagram showing the overall structure of the elevator operation status display system of the present embodiment.

[0028] As shown in Figure 1 , the elevator operation status display system 100 is provided with a terminal device 2, an operation information providing device 3, a control center device 4, a monitoring device 5, and an elevator control device 6. The operation information providing device 3 provides the terminal device 2 with the operation information of the elevator. In addition, the operation information providing device 3 acquires the operation information of the elevator from the control center device 4 and displays it on the terminal device 2 of the customer 1. The control center device 4 remotely monitors the elevator 7 by acquiring the operation information of the elevator from the monitoring device 5. The monitoring device 5 monitors the operation state of the elevator 7. The elevator control device 6 controls the elevator 7. The terminal device 2 and the operation information providing device 3 are connected in a communicable manner via a high-speed communication line N1 constituted by wireless or wired. The operation information providing device 3 and the control center device 4 are connected in a communicable manner via a high-speed communication line N2 constituted by wireless or wired. The control center device 4 and the monitoring device 5 are connected in a communicable manner via a public line N3 constituted by wireless or wired.

[0029] In addition, inFigure 1 In the present embodiment, one terminal device 2, one operation information providing device 3, one control center device 4, one monitoring device 5, one elevator control device 6, and one elevator 7 are shown for convenience of explanation, but the number of each device (2, 3, 4, 5, 6) constituting the operation status display system 100 and the number of elevators 7 are not limited. The control center device 4 is provided in a control center not shown. The control center is provided at a remote location from a building in which the elevators are provided. The region managed by the control center (hereinafter referred to as "managed region") is determined in advance. The managed region of the control center is set within one prefecture, or is set across a plurality of prefectures. In addition, the control center is provided within the managed region, or is provided outside the managed region. The terminal device 2, the operation information providing device 3, the monitoring device 5, the elevator control device 6, and the elevator 7 are each provided a plurality of times in the managed region of the control center.

[0030] <Structure of terminal device>

[0031] The terminal device 2 is a terminal device for confirming the operation status of the elevators 7 of the building managed by the customer 1. The customer 1 is an occupant, a manager, or the like of the building in which the elevators 7 are provided. The terminal device 2 has a display section 21 for displaying the operation status of the elevators 7 provided in the building managed by the customer 1, the progress of recovery work of the elevators at the time of a wide-area disaster such as an earthquake, and the like. The display section 21 is constituted by, for example, a display.

[0032] <Structure of operation information providing device>

[0033] The operation information providing device 3 requests acquisition of various information to the control center device 4, or receives various information transmitted from the control center device 4. In addition, the operation information providing device 3 receives a display request of various information transmitted from the terminal device 2 of the customer 1, or transmits various information to the terminal device 2. Furthermore, the operation information providing device 3 provides the terminal device 2 with operation information of the elevators. For example, in the case where the elevators specified by the customer 1 using the terminal device 2 are the elevators 7 shown in FIG. 1, the operation information providing device 3 provides the terminal device 2 with operation information of the elevators 7. The operation information of the elevators 7 is information including the operation status of the elevators 7. The operation status of the elevators 7 will be described in detail later. In addition, in the case where a wide-area disaster such as an earthquake has occurred, the operation information providing device 3 provides the terminal device 2 with information indicating the recovery progress of the elevators. Figure 1

[0034] ​The operation information providing device 3 is installed, for example, in a cloud (not shown). The operation information providing device 3 includes a display control unit 30 and a communication unit 33. The display control unit 30 generates screen data to be displayed on the terminal device 2 and performs control processing for displaying the screen data on the display unit 21 of the terminal device 2. The communication unit 33 controls communication for sending and receiving data with the terminal device 2 via high-speed communication line N, or for sending and receiving data with the control center device 4 via high-speed communication line N2.

[0035] The display control unit 30 includes a detailed operation information display control unit 31 and an earthquake recovery status display control unit 32. The detailed operation information display control unit 31 performs control processing to display the current operation status related to the elevator 7 designated by customer 1 on the terminal device 2. The detailed operation information display control unit 31 obtains the operation information of elevator 7 from the operation information database 45 of the control center device 4 and generates data for displaying this operation information as visual information on the terminal device 2. In the event that elevator 7 is in a suspended state due to an earthquake, the earthquake recovery status display control unit 32 performs control processing to display the recovery process related to the elevator 7 designated by customer 1 on the terminal device 2. The earthquake recovery status display control unit 32 obtains the recovery process information of elevator 7 from the work progress database 44 of the control center device 4 and generates data for displaying this recovery process information as visual information on the terminal device 2. As described above, the recovery process information indicates the progress of elevator recovery work performed by professional technicians.

[0036] <Structure of the Control Center Device>

[0037] In the control center device 4, not only for Figure 1 The elevator 7 shown is remotely monitored, and multiple elevators managed by the control center are also remotely monitored. The control center device 4 includes: a wide-area disaster occurrence detection unit 40a, a wide-area disaster location determination unit 40b, a work assignment processing unit 41, a work registration information input unit 42, a display unit 43, a work progress database 44, an operation information database 45, an elevator information database 46, an operation information acquisition unit 47, an operation information collection method switching unit 48, and a communication unit 49.

[0038] The Wide-Area Disaster Detection Unit 40a detects the occurrence of wide-area disasters such as earthquakes based on information provided by the meteorological bureau. When the Wide-Area Disaster Detection Unit 40a detects a wide-area disaster, the Wide-Area Disaster Location Determination Unit 40b determines the area where the disaster occurred. Furthermore, the Wide-Area Disaster Location Determination Unit 40b compares the area where the disaster occurred with the management area of ​​the control center, and determines the target area for polling processing based on this comparison result. The polling processing will be explained later.

[0039] The operation request processing section 41 performs processing to request a professional to perform a post-earthquake operation when the operation state of the elevator 7 is the earthquake control operation state or the automatic recovery operation state. The post-earthquake operation includes an inspection operation and the like for recovering the elevator 7 to the normal operation state after an earthquake. The professional is a technician who performs a maintenance inspection operation and the like of the elevator 7. In addition, the request to the professional for the post-earthquake operation can be made via a telephone or the like.

[0040] <Operation state of the elevator>

[0041] Here, the operation state of the elevator 7 will be described in detail.

[0042] The operation state of the elevator 7 has a normal operation state, an earthquake control operation state, an operation suspension state, an automatic diagnosis operation state, and an automatic recovery operation state.

[0043] The normal operation state is a normal operation state. The earthquake control operation state is an operation state applied when an earthquake exceeding a predetermined magnitude (shaking) occurs while the elevator 7 is operating in the normal operation state. When the elevator 7 is shifted from the normal operation state to the earthquake control operation state, the car is automatically stopped at the nearest floor in the hoistway and the door of the car is opened, becoming the operation suspension state. At this time, the door of the lobby is also opened in conjunction with the door of the car at the nearest floor, so that passengers in the car can be rescued. The operation suspension state is a state in which the operation of the elevator 7 is suspended (stopped).

[0044] The automatic diagnosis operation state is applied when the elevator 7 is shifted from the earthquake control operation state to the operation suspension state and after the rescue of passengers is completed in the operation suspension state. The automatic diagnosis operation state is an operation state in which it is automatically diagnosed whether the elevator 7 can operate without any problem after an earthquake. In the automatic diagnosis operation state, the car is raised and lowered at a lower speed than in the normal operation state, and it is diagnosed whether the operation of the elevator 7 is free from any problem. The automatic recovery operation state is an operation state applied when a diagnosis result that the elevator 7 can operate without any problem is obtained based on the automatic diagnosis operation state. The automatic recovery operation state is a temporary recovery operation state until a professional completes an inspection operation and the like and confirms the safety of the elevator 7, that is, until the normal operation state is recovered.

[0045] The work registration information input section 42 accepts information input by a professional who is in charge of a recovery work (hereinafter, also simply referred to as "recovery work") following an earthquake. In addition, the work registration information input section 42 registers information accepted from the professional in the work progress database 44. The professional inputs information registered in the work progress database 44 by operating a terminal (hereinafter, referred to as "technician terminal") possessed by the professional himself or herself. The technician terminal is a portable terminal (portable terminal) such as a smartphone, a PDA, a notebook computer, or the like. Among the information accepted by the work registration information input section 42 from the professional (technician terminal), there are included a scheduled time of an inspection work and a performance time of the inspection work, and the like. The scheduled time of the inspection work includes an inspection start scheduled time and an inspection completion scheduled time. The performance time of the inspection work includes an inspection start performance time and an inspection completion performance time.

[0046] The display section 43 displays a progress status of the recovery work, operation information of the elevator. The operation information of the elevator is information including an operation state of the elevator. The display section 43 is constituted by, for example, a screen of a personal computer provided in the control center, a large display, or the like.

[0047] The work progress database 44 is a database that stores progress information of the recovery work of the elevator 7 in a case where a disaster such as an earthquake has occurred. The progress information of the recovery work includes information input by the professional as described above.

[0048] The operation information database 45 is a database that stores operation information of the elevator 7. In the operation information database 45, the operation information of the elevator 7 received by the communication section 49 is stored together with date and time information of a change in the operation state. The operation information of the elevator 7 is transmitted from the communication section 51 of the monitoring device 5 to the control center device 4 via the public line N3, and the transmitted operation information is received by the communication section 49 of the control center device 4.

[0049] The elevator information database 46 is a database that stores information related to an elevator (hereinafter, also referred to as "elevator information"). The elevator information includes an elevator ID for identifying an elevator, a car corresponding to the elevator ID, a building ID for identifying a building in which the elevator is provided, a building name corresponding to the building ID, a regional management code for grasping and managing a region in which the building is located, connection destination information for connecting to (accessing) a monitoring device that monitors an operation state of the elevator, information of a date and time at which the operation information of the elevator is acquired, and the like.

[0050] The operation information acquisition section 47 performs processing to acquire operation information of elevators managed by the control center device 4 through remote monitoring management. The control center device 4 performs remote monitoring on a plurality of elevators existing in a management region. Therefore, the operation information acquisition section 47 collects operation information of each elevator via the communication section 49. The operation information of the elevator 7 is notified to the control center device 4 from the monitoring device 5 that monitors the operation state of the elevator 7. The timing of the notification can be, for example, a fixed time interval, the timing of a change in the operation state of the elevator 7, or another timing. That is, the timing of the notification is not limited. In addition, in a case where there is an elevator whose operation state is unknown among the elevators that are remotely monitored by the control center device 4, the operation information acquisition section 47 sequentially connects to the monitoring device 5 that monitors the elevator, transmits an instruction to transmit a request for acquisition of operation information to the monitoring device 5 at the connection destination, and thereby acquires operation information of the elevator from the monitoring device 5 at the connection destination.

[0051] The operation information collection method switching section 48 performs processing to switch the collection method of operation information from the first method to the second method in a case where the wide-area disaster occurrence detection section 40a detects occurrence of a wide-area disaster such as an earthquake. The first method is a method to receive and collect operation information of elevators notified from the monitoring device 5 to the control center device 4 via the public line N3 through the communication section 49, that is, a method to collect operation information according to notification from the monitoring device 5. The second method is a method to collect operation information of elevators through polling processing. The polling processing is processing performed by the operation information acquisition section 47. Specifically, the operation information acquisition section 47 sequentially connects to the monitoring device 5 that monitors an elevator whose operation state is unknown, and acquires operation information of the elevator from the monitoring device 5 at the connection destination.

[0052] The communication section 49 controls communication for transmitting and receiving data to and from the operation information providing device 3 via the high-speed communication line N2, or transmitting and receiving data to and from the monitoring device 5 and the technician terminal (not shown) via the public line N3. In addition, the communication section 49 receives operation information of elevators transmitted from the monitoring device 5 via the public line N3, and information transmitted from the technician terminal via the public line N3. In addition, in a case where the collection method of operation information is switched from the above-described first method to the above-described second method, the communication section 49 controls communication for transmitting and receiving data to and from the operation information acquisition section 47 and the monitoring device 5.

[0053] <Structure of Monitoring Device>

[0054] The monitoring device 5 includes a communication section 51, a state monitoring section 52, an automatic diagnosis section 53, and an operation control section 54. The communication section 51 transmits and receives data to and from the control center device 4 via the public line N3. The communication section 51 controls communication for transmitting and receiving data to and from the control center device 4 via the public line N3. In addition, the communication section 51 transmits operation information including the operation state of the elevator 7 monitored by the state monitoring section 52 to the control center device 4 via the public line N3.

[0055] The state monitoring section 52 monitors the operation state of the elevator. As described above, the operation state of the elevator includes the normal operation state, the earthquake control operation state, the operation suspension state, the automatic diagnosis operation state, and the automatic recovery operation state. The state monitoring section 52 monitors which state the operation state of the elevator 7 monitored by the monitoring device 5 is via the elevator control device 6.

[0056] The automatic diagnosis section 53 automatically performs operation diagnosis (automatic diagnosis) after the occurrence of an earthquake, and determines whether the elevator can operate without any problem. The operation diagnosis performed by the automatic diagnosis section 53 is performed in order to shorten the period from the stop of the operation of the elevator 7 due to the occurrence of an earthquake or the like to the resumption of the operation.

[0057] The operation control section 54 controls the operation of the elevator 7 via the elevator control device 6. For example, the operation control section 54 causes the operation state of the elevator 7 to change based on the content of the monitoring by the state monitoring section 52 and the instruction from the control center device 4. In addition, the operation control section 54 performs control for causing the operation state of the elevator to shift from the automatic diagnosis operation state to the automatic recovery operation state in the case where it is determined that the elevator can operate without any problem in the operation diagnosis by the above-described automatic diagnosis section 53.

[0058] <Structure of the Elevator>

[0059] Although not shown, the elevator 7 includes a car, a main rope, a counterweight, a hoisting machine, and the like. The earthquake detector 71 is provided in the elevator 7. The earthquake detector 71 notifies the monitoring device 5 of information indicating that shaking due to an earthquake is detected via the elevator control device 6. In the case where the earthquake detector 71 detects shaking of a fixed magnitude or more, the operation state of the elevator 7 is switched from the normal operation state to the earthquake control operation state based on the control by the elevator control device 6.

[0060] <Hardware Structure of the Computer>

[0061] Next, the hardware structures of the terminal device 2, the operation information providing device 3, the control center device 4, and the monitoring device 5 will be described with reference to FIG. 6. Figure 2 The hardware structures of the terminal device 2, the operation information providing device 3, the control center device 4, and the monitoring device 5 will be described with reference to FIG. 6.

[0062] Figure 2is a block diagram showing a hardware configuration in a case where the computer C constitutes the terminal device 2, the operation information providing device 3, the control center device 4, and the monitoring device 5 of the present embodiment, respectively.

[0063] The computer C is provided with a CPU (Central Processing Unit) Cl, a ROM (Read Only Memory) C2, and a RAM (Random Access Memory) C3 connected to a bus C8, respectively. Further, the computer C is provided with a nonvolatile memory C4, a network interface C5, an input device C6, and a display device C7 connected to the bus C8, respectively. Note that, in the present embodiment, an example in which the computer C is provided with the input device C6 and the display device C7 is shown, but the present application is not limited thereto. For example, the operation information providing device 3 and / or the monitoring device 5 can also be constituted by a computer C not provided with the input device C6 and / or the display device C7. Figure 2

[0064] A program code of software for realizing various functions provided by the computer C is stored in the ROM C2, and the CPU Cl reads out a predetermined program code from the ROM C2 to the RAM C3 and executes it. At this time, variables, parameters, and the like generated in the course of the arithmetic processing by the CPU Cl are also temporarily written to the RAM C3.

[0065] The nonvolatile memory C4 is constituted by, for example, a HDD (Hard disk drive), a SSD (Solid State Drive), a flexible disk, an optical disk, a magneto-optical disk, a CD-ROM, a CD-R, a magnetic tape, a nonvolatile memory, or the like. In the nonvolatile memory C4, in addition to an OS (Operating System) and various parameters, various programs for causing the computer C to function are also recorded.

[0066] The network interface C5 is constituted by, for example, a NIC (Network Interface Card) or the like. The computer C can transmit and receive various data via a LAN (Local Area Network), a dedicated line, or the like connected to a terminal of the network interface C5.

[0067] The input device C6 is constituted by, for example, an operation device such as a keyboard or a mouse, and a user can perform a predetermined operation input or instruction to the computer C. The display device C7 is constituted by, for example, a liquid crystal display, an organic EL display, or the like, and displays information such as a result of processing by the computer C on a display screen and reports it to the user.

[0068] ​In the present embodiment, the display control section 30 in the operation information providing apparatus 3 is realized by the function of the CPU C1, and the communication section 33 is included in the network interface C5. Further, the wide-area disaster occurrence detection section 40a, the wide-area disaster region determination section 40b, the work commission processing section 41, the work registration information input section 42, the operation information acquisition section 47, and the operation information collection method switching section 48 in the control center apparatus 4 are each realized by the function of the CPU C1, and the work progress database 44, the operation information database 45, and the elevator information database 46 are constructed in the nonvolatile memory C4. Further, the display section 43 in the control center apparatus 4 is included in the display apparatus C7, and the communication section 49 is included in the network interface C5. Further, the communication section 51 in the monitoring apparatus 5 is included in the network interface C5, and the state monitoring section 52, the automatic diagnosis section 53, and the operation control section 54 are each realized by the function of the CPU C1.

[0069] <Structure of the work progress database>

[0070] Next, the structure of the work progress database 44 of the control center apparatus 4 will be described.

[0071] Figure 3 is a diagram showing an example of the structure of the work progress database 44.

[0072] As shown in Figure 3 , the work progress database 44 has a field 501 of "No.", a field 502 of "Elevator ID", a field 503 of "Recovery management", and a field 504 of "Date and time".

[0073] A continuous number is assigned to the field 501 of "No.". Specifically, in the work progress database 44, a record in which the latest information is stored is assigned a number of "1", and the earlier the date and time in which data is stored in each record, the larger the number is assigned. Therefore, in Figure 3 , the data stored in the record of No. 5 is the earliest data, and the data stored in the record of No. 1 is the latest data. On the other hand, in the field 502 of "Elevator ID", ID information indicating identification information unique to an elevator is stored. The elevator ID is composed of, for example, half-width alphanumeric characters. Further, in Figure 3 , the elevator IDs stored in the field 502 of "Elevator ID" are all the same ID information, because only the work progress data of one elevator is shown. In the work progress database 44, the work progress data of a plurality of elevators remotely monitored by the control center apparatus 4 is stored for each elevator.

[0074] In the "recovery management" field 503, information indicating the progress status of the recovery work (inspection work) of the elevator (hereinafter, also referred to as "recovery progress information") is stored, and in the "date / time" field 504, information of the date / time related to the recovery work of the elevator is stored. For example, in the "recovery management" field 503 and the "date / time" field 504 of the record No. 5 515, "work commission" and the date / time thereof are stored. The "work commission" and the date / time thereof are stored when the work commission processing section 41 performs the commission processing of the recovery work by the professional technician. Further, in the "recovery management" field 503 and the "date / time" field 504 of the record No. 4 514, "inspection start scheduled" and the date / time thereof are stored. The "inspection start scheduled" and the date / time thereof are stored when the work registration information input section 42 accepts the start scheduled time of the recovery work (inspection work) input by the professional technician operating the technician terminal upon accepting the commission of the recovery work. Further, in the "recovery management" field 503 and the "date / time" field 504 of the record No. 3 513, "inspection start actual" and the date / time thereof are stored. The "inspection start actual" and the date / time thereof are stored when the work registration information input section 42 accepts the start time of the recovery work (inspection work) input by the professional technician operating the technician terminal. Further, in the "recovery management" field 503 and the "date / time" field 504 of the record No. 2 512, "inspection end scheduled" and the date / time thereof are stored. The "inspection end scheduled" and the date / time thereof are stored when the work registration information input section 42 accepts the end scheduled time of the recovery work (inspection work) input by the professional technician operating the technician terminal. Further, in the "recovery management" field 503 and the "date / time" field 504 of the record No. 1 511, "inspection end actual" and the date / time thereof are stored. The "inspection end actual" and the date / time thereof are stored when the work registration information input section 42 accepts the end time of the recovery work (inspection work) input by the professional technician operating the technician terminal.

[0075] <Structure of the operation information database>

[0076] Next, the structure of the operation information database 45 of the control center device 4 will be described.

[0077] Figure 4 is a diagram showing an example of the structure of the operation information database.

[0078] As Figure 4As shown, the operation information database 45 has a field 401 of "No.", a field 402 of "Elevator ID", a field 403 of "Operation State", and a field 404 of "Date and Time". As to the field 401 of "No." and the field 402 of "Elevator ID", the same as described above with reference to the above-mentioned Figure 3

[0079] The registration of information to the operation information database 45 is performed by the operation information acquisition section 47. The operation information acquisition section 47 registers the operation information of the elevators 7 acquired from the monitoring devices 5 to the operation information database 45. At this time, the information indicating the operation state of the elevators is stored in the field 403 of "Operation State", and the information confirming the date and time of the operation state of the elevators is stored in the field 404 of "Date and Time". For example, in the case where a new elevator is set, or in the case where the setting of an elevator is updated, the information of the start of formal operation is transmitted from the monitoring device 5 to the control center device 4 at the time point when the elevator can be normally operated. Then, in the operation information database 45 of the control center device 4, as shown in the record 416 of No. 6, the ID information of the corresponding elevator is stored in the field 402 of "Elevator ID", "Normal Operation" is stored as the operation state of the corresponding elevator in the field 403 of "Operation State", and the date and time when the operation state of the corresponding elevator becomes the normal operation is stored in the field 404 of "Date and Time".

[0080] In addition, after the above-mentioned record 416 of No. 6 is stored in the operation information database 45, if a wide-area disaster such as an earthquake occurs, a new record is sequentially stored in the operation information database 45 in time series. Specifically, in the case where a wide-area disaster such as an earthquake occurs, in the case where the confirmation of the operation state of the elevator in which the ID information is stored is not acquired in the field 402 of "Elevator ID", as shown in the record 415 of No. 5, "State Confirmation" is stored as the operation state of the corresponding elevator in the field 403 of "Operation State", and the date and time when the state confirmation of the corresponding elevator is performed is stored in the field 404 of "Date and Time". That is, the operation information acquisition section 47 registers the operation state of the elevator in which the operation information is not acquired from the monitoring device 5 as "State Confirmation". "State Confirmation" is information indicating that the operation state of the corresponding elevator is being confirmed.

[0081] ​As a situation in which the running state of the elevator is not confirmed, for example, consider a situation in which, although the monitoring device 5 transmits the running information of the elevator 7 to the control center device 4, for some reason, such as congestion of the line, etc., the running information of the elevator 7 is not acquired at the control center device 4. If such a situation occurs, for the elevator whose running state is not confirmed, the running information acquisition section 47 reads out the connection destination information from the elevator information database 46, connects to the monitoring device 5 indicated by the connection destination information, and executes processing to acquire the running information of the corresponding elevator. This processing is performed until the acquisition of the running information is completed for all elevators whose running states are unknown in the management region of the control center device 4. Further, in a case where the running information of an arbitrary elevator is acquired through this processing, the running information acquisition section 47 stores the running state of the elevator included in the acquired running information in the field 403 of "running state", and stores the date and time at which the running information was acquired in the field 404 of "date and time". Thus, a record including the latest running state of the elevator is additionally stored in the running information database 45. That is, the running information acquisition section 47, in a case where the running information of the elevator registered as a state confirmation in the running information database 45 is acquired from the monitoring device 5, updates the running state of the corresponding elevator by additionally storing the latest running information of the corresponding elevator in the running information database 45.

[0082] For example, with respect to the elevator registered as a state confirmation, thereafter, in a case where confirmation is made that the running state of the elevator has changed from the earthquake control operation state to the operation suspension state, as shown in the record 414 of No. 4, "earthquake control (suspension)" is stored in the field 403 of "running state" as the running state of the corresponding elevator, and the date and time at which it was confirmed that the running state of the corresponding elevator was the operation suspension state is stored in the field 404 of "date and time". Normally, the running information of the elevator 7 is transmitted from the communication section 51 of the monitoring device 5 to the communication section 49 of the control center device 4 via the public line N3 in real time or at a timing close to real time. However, in a case where a communication failure, etc. has occurred in the public line N3, or in a case where a failure of the monitoring device 5, damage of the associated equipment, etc. has occurred, in the control center device 4, it is not always possible to acquire the running information of the elevator 7. In this case, in the control center device 4, the elevator 7 is recognized as an elevator whose running state is unknown.

[0083] After that, in the case where the operation state of the elevator is changed from the operation suspension state to the automatic diagnosis operation state, as shown in the record No. 3 of 413, in the field 403 of "operation state", "automatic diagnosis" is stored as the operation state of the corresponding elevator, and in the field 404 of "date and time", the date and time at which it is confirmed that the operation state of the corresponding elevator is the automatic diagnosis operation state is stored. In the case where the automatic diagnosis operation is performed by the automatic diagnosis section 53 of the monitoring device 5, the operation state of the elevator 7 becomes the automatic diagnosis operation state.

[0084] After that, in the case where the operation state of the elevator is changed from the automatic diagnosis operation state to the automatic recovery operation state, as shown in the record No. 2 of 412, in the field 403 of "operation state", "automatic recovery" is stored as the operation state of the corresponding elevator, and in the field 404 of "date and time", the date and time at which it is confirmed that the operation state of the corresponding elevator is the automatic recovery operation state is stored. The operation state of the elevator 7 can be automatically recovered and operated based on the automatic diagnosis result of the automatic diagnosis section 53 of the monitoring device 5, and in the case where the automatic recovery operation of the elevator 7 is performed by the operation control section 54 of the monitoring device 5, it becomes the automatic recovery operation state. However, in the case where the result of the automatic diagnosis by the automatic diagnosis section 53 is judged as being unable to perform the automatic recovery operation, although not shown, in the field 403 of "operation state", "earthquake regulation (stop)" is stored as the operation state of the corresponding elevator, and in the field 404 of "date and time", the date and time at which it is confirmed that the operation state of the corresponding elevator is the operation suspension state is stored.

[0085] After that, in the case where the operation state of the elevator is changed from the automatic recovery operation state to the normal operation, as shown in the record No. 1 of 411, in the field 403 of "operation state", "normal operation" is stored as the operation state of the corresponding elevator, and in the field 404 of "date and time", the date and time at which it is confirmed that the operation state of the corresponding elevator is the normal operation state is stored. In the case where the operation state of the elevator 7 becomes the normal operation state in the case where the professional technician arrives at the site, the inspection of the recovery work is completed, and the normal operation of the elevator 7 is started again, it becomes the normal operation state.

[0086] <Structure of the Elevator Information Database>

[0087] Next, the structure of the elevator information database 46 of the regulation center device 4 will be described.

[0088] Figure 5 is a diagram showing an example of the structure of the elevator information database 46.

[0089] As Figure 5As shown, the elevator information database 46 has a field 701 of "elevator ID", a field 702 of "number of machine", a field 703 of "building ID", a field 704 of "building name", a field 705 of "regional management code",..., a field 706 of "connection destination information", and a field 707 of "date and time of acquisition of operation information". As for the field 701 of "elevator ID", the same as described above with reference to the database 41 is stored. Figure 3 The same as described above with reference to the database 41 is stored.

[0090] In the field 702 of "number of machine", the number indicating the number of machine of the corresponding elevator is stored. In the field 703 of "building ID", the ID information for identifying the building in which the corresponding elevator is installed is stored, and in the field 704 of "building name", the name of the building in which the corresponding elevator is installed is stored. In the field 705 of "regional management code", the code information for determining the region in which the corresponding elevator is installed is stored. In the field 706 of "connection destination information", the information for connecting to the monitoring device 5 that monitors the corresponding elevator is stored. In the field 707 of "date and time of acquisition of operation information", the date and time at which the operation information of the corresponding elevator is acquired is stored.

[0091] <Structure of display screen of terminal device>

[0092] Next, the structure of the screen displayed by the display section 21 of the terminal device 2 will be described.

[0093] Figure 6 is a drawing showing an example of a screen in which the operation status of the elevators managed by the customer 1 nationwide is displayed on the terminal device 2 when a wide-area disaster such as an earthquake occurs.

[0094] Figure 6 The display screen shown is a screen in which the operation status of the elevators managed by the customer 1 is displayed. In this display screen, the number of elevators in earthquake stop response, the number of elevators in operation status confirmation, and the total number of elevators nationwide managed by the customer 1 are displayed in a display field 101. The elevators in earthquake stop response are elevators that have stopped operating due to the occurrence of an earthquake and are in the process of recovery response. The elevators in operation status confirmation are elevators whose operation status has become unknown due to the occurrence of an earthquake and are in the process of confirmation of the operation status. In a display field 102, the number of elevators in earthquake stop response, the number of elevators in operation status confirmation, and the total number of elevators in each region (Hokkaido, Tohoku, Kanto, Chubu, Kansai, China, Shikoku, Kyushu) of Japan are displayed. Further, for the regions in which no earthquake has occurred, a message indicating the same is displayed. Further, the operation status of the elevators in Shikoku and Kyushu is displayed, for example, by scrolling the screen.

[0095] In the display screen shown in Fig. 10, the operation status of the elevators nationwide is displayed in the display field 101, and the operation status of the elevators in each region of Japan is displayed in the display field 102. Figure 6The screen shown in Fig. 10 is displayed on the terminal device 2. In this case, the customer 1 confirms the detailed information of the specific region desired by the customer 1, i.e., the Kanto region, and selects the detailed information confirmation button 103 within the screen by a touch operation. Figure 6 The detailed information confirmation button 103 is provided within the frame showing the elevator operation status of each region. Then, when the customer 1 selects the detailed information confirmation button 103, the display screen of the terminal device 2 is switched from the screen shown in Fig. 10 to the screen shown in Fig. 11. Figure 6 Figure 7

[0096] Figure 7 Fig. 12 is a diagram showing an example in which the operation status of the elevator of the specific region (the Kanto region in the legend) managed by the customer 1 is displayed on the screen of the terminal device 2 when a wide-area disaster such as an earthquake occurs.

[0097] In the display screen shown in Fig. 12, the operation status of the elevator of the Kanto region selected by the customer 1 through the detailed information confirmation button 103 (see Fig. 10) is displayed on the upper section of the screen. In addition, a building name input field 201, an address input field 202, an operation status input field 203, and a filter button 204 are provided on the lower section of the screen. In the building name input field 201, the name of the building in which the elevator whose operation status the customer 1 wants to confirm is input, and in the address input field 202, the address of the building is input. In addition, in the operation status input field 203, "in earthquake stop response", "in automatic recovery operation", "in operation status confirmation", and the like are displayed by a drop-down list, and the customer 1 can select the operation status to be displayed from among them. The filter button 204 is an input button for instructing the execution of the filter display. Actually, when the customer 1 selects the filter button 204 by a touch operation or the like, the display screen of the terminal device 2 is switched from the screen shown in Fig. 12 to the screen shown in Fig. 13. In addition, in the case where the filter button 204 is selected without inputting anything in each input field, the filter display is executed with respect to all the elevators of the corresponding region. Figure 7 Figure 6 Figure 7 Figure 8 Fig. 13 is a diagram showing an example in which the operation status of the elevator is displayed on the screen of the monitoring device 5 based on the result of the filtering in the screen shown in Fig. 12.

[0098] Figure 8 Fig. 14 is a diagram showing an example in which the content (data) displayed in the screen shown in Fig. 13 is automatically updated at predetermined time intervals under the control of the detailed operation information display control section 31. Figure 7 Figure 8

[0099] Figure 8 ​​​​​​​The data shown in FIG. 9 is data provided from the operation information providing apparatus 3 to the terminal apparatus 2 via the high-speed communication line Nl and displayed on the display section 21. At this time, the detailed operation information display control section 31 of the operation information providing apparatus 3 acquires the operation information of the elevator that is the object of the above-described filtered display from the operation information database 45 of the control center apparatus 4. In addition, the detailed operation information display control section 31 generates display data based on the acquired operation information of the elevator, and transmits the display data to the terminal apparatus 2 via the communication section 33. On the other hand, the terminal apparatus 2 receives the display data transmitted from the operation information providing apparatus 3 and displays the display data on the display section 21 when the filter button 204 shown in FIG. 8 is selected. Hereinafter, specific examples will be described. Figure 7

[0100] For example, in a case where the operation state of the elevator 7 becomes the operation suspension state through the earthquake control operation, in the latest record of this elevator, as shown in the record 414, "earthquake control (suspension)" is recorded in the field 403 of "operation state". In this case, with respect to this elevator, "in earthquake stop response" is displayed in the operation state display field 301 shown in FIG. 7. Figure 4 Figure 8

[0101] Next, in a case where the operation state of the elevator 7 is changed from the operation suspension state to the automatic diagnosis operation state, in the latest record of this elevator, as shown in the record 413, "automatic diagnosis" is recorded in the field 403 of "operation state". In this case, with respect to this elevator, "in automatic diagnosis operation" is displayed in the operation state display field 304 shown in FIG. 8. Figure 4 Figure 8

[0102] Next, in a case where the automatic diagnosis operation of the elevator 7 is ended and it is judged that the automatic recovery operation can be performed, in the latest record of this elevator, as shown in the record 412, "automatic recovery" is recorded in the field 403 of "operation state". In this case, with respect to this elevator, "in automatic recovery operation" is displayed in the operation state display field 303 shown in FIG. 7. Figure 4 Figure 8

[0103] In addition, in a case where the operation information of the elevator 7 cannot be acquired, that is, in a case where the operation state of the elevator 7 is unknown, in the latest record of this elevator, as shown in the record 415, "state confirmation" is recorded in the field of "operation state". In this case, with respect to this elevator, "in operation state confirmation" is displayed in the operation state display field 302 shown in FIG. 8. Figure 4 Figure 8

[0104] ​​​​​​​​​Next, in a case where the recovery inspection operation of the elevator 7 by the professional technician ends and the elevator 7 becomes in the normal operation state, in the latest record of the elevator, as shown in the record 411, "normal operation" is recorded in the field 403 of "operation state". In this case, with respect to the elevator, "normal operation" is displayed in the operation state display bar 305 shown in Figure 4 . In this case, with respect to the elevator, "normal operation" is displayed in the operation state display bar 305 shown in Figure 8 .

[0105] In addition, in the screen of Figure 8 , with respect to the elevator displayed in the operation state display bar 301 as "in earthquake stop response", and the elevator displayed in the operation state display bar 303 as "in automatic recovery operation", the progress of the recovery operation after the earthquake can be confirmed in the screen of Figure 9 . In addition, Figure 9 indicates a screen displayed in a case where the customer 1 selects the operation state display bar 301 by a touch operation or the like in the screen of Figure 8 . Figure 9 The contents (data) displayed in the screen of are automatically updated at predetermined time intervals under the control of the earthquake recovery state display control section 32, for example.

[0106] First, in a case where the operation state of the elevator is registered in the operation information database 45 in the manner of "earthquake regulation (suspension)" or "automatic recovery", the operation commission processing section 41 of the regulation center device 4 performs processing of commissioning the professional technician to perform the recovery operation of the corresponding elevator. Thereafter, if the professional technician who accepted the operation commission operates the technician terminal to input information relating to the progress of the recovery operation, the operation registration information input section 42 accepts the information and registers it to the operation progress database 44. Thus, in the operation progress database 44, the records 511 to 515 are registered in chronological order in accordance with the order in which the operation registration information input section 42 accepted the input from the technician terminal of the professional technician (refer to Figure 3 ).

[0107] In Figure 9 , with respect to the elevator in "in earthquake stop response", the progress of the recovery operation is displayed in the display bar 601. Specifically, the progress of each recovery operation ("accepted", "in movement", "in inspection", "recovery completed") and the date and time at that time are displayed in the display bar 601. In addition, Figure 9 the screen is a screen displayed in a case where the professional technician is commissioned to perform the recovery operation, and the professional technician who accepted the commission is moving to the site.

[0108] The "Accepted" display switches to a "Accepted" status when the work assignment processing department 41 assigns a restoration task to a professional technician and registers this information in the work progress database 44. The "Moving" display switches to a "Moving" status when the work registration information input department 42 receives the scheduled start time of the restoration task (inspection task) from the professional technician and registers this information in the work progress database 44. The "Inspecting" display switches to a "Inspecting" status when the work registration information input department 42 receives the start time of the restoration task (inspection task) from the professional technician and registers this information in the work progress database 44. The "Restoration Completed" display switches to a "Restoration Completed" status when the work registration information input department 42 receives the scheduled end time of the restoration task (inspection task) from the professional technician and registers this information in the work progress database 44. Thus, customer 1 can use the terminal device 2 to roughly simultaneously check the latest operating status and restoration status of each elevator under their management. Furthermore, regarding... Figure 9 The progress of each recovery operation displayed in the display bar 601 can be displayed in any way as long as the customer 1 who observes the progress can distinguish between completed and incomplete operations.

[0109] <Handling of Control Center Equipment>

[0110] Next, refer to Figure 10 The flowchart illustrates an example of the handling performed by the control center device 4 in the event of a widespread disaster such as an earthquake.

[0111] First, as described above, after an earthquake, the wide-area disaster detection unit 40a detects the occurrence of a wide-area disaster such as an earthquake based on information from the meteorological bureau, and the wide-area disaster area determination unit 40b determines the area where the wide-area disaster occurred based on the meteorological bureau's information. Furthermore, when the earthquake detector 71 of the elevator 7 detects shaking caused by the earthquake, the elevator 7's operating state changes from normal operation to earthquake control operation state under the control of the elevator control device 6 and the operation control unit 54. At this time, the status monitoring unit 52 of the monitoring device 5 sends the elevator 7's operating information after earthquake detection to the control center device 4 via the communication unit 51. Then, based on the elevator 7's status, the monitoring device 5 sends operating information to the control center device 4 indicating whether the elevator 7's operating state is automatic diagnostic operation state or automatic recovery operation state. In contrast, after the wide-area disaster detection unit 40a detects the occurrence of a wide-area disaster such as an earthquake, the control center device 4 receives the elevator 7's operating information sent from the monitoring device 5 via the communication unit 49, and the operating information acquisition unit 47 records the received operating information in the operating information database 45 (step S1).

[0112] Here, when it is impossible to connect the communication unit 51 of the monitoring device 5 to the communication unit 49 of the control center device 4 due to congestion on the public line N3 after an earthquake, the elevator operation information cannot sometimes be obtained from the control center device 4. Therefore, in this embodiment, the elevator operation information collection method in the control center device 4 is switched by the operation information collection method switching unit 48 (step S2). Specifically, the operation information collection method switching unit 48 switches from the method of receiving notifications of elevator operation information from the monitoring device 5 to a polling process that sequentially connects to the monitoring devices 5 of elevators whose operation status is unknown. After step S3, operation information is collected through the polling process. Then, in the polling process, if elevator operation information is sent from the monitoring device 5 at the connection destination, the operation information acquisition unit 47 acquires the operation information and registers it in the operation information database 45. By switching the operation information collection method in this way, the operation information of elevators whose operation status was previously unknown can be obtained at the time when congestion on the public line N3 is eliminated.

[0113] Next, the operation information acquisition unit 47 determines whether there are elevators for which operation information has not been obtained, in other words, whether there are elevators with unknown operation status (step S3). Specifically, the operation information acquisition unit 47 performs the following processing. First, for the target area for polling, the operation information acquisition unit 47 compares the wide-area disaster occurrence area determined by the wide-area disaster area determination unit 40b based on information from the meteorological bureau with the management area managed by the control center. In the comparison result, the management area included in the wide-area disaster occurrence area is determined as the target area for polling. In addition, for elevators with unknown operation status, the operation information acquisition unit 47 first extracts from the elevator information database 46 the area management code (see reference) that stores the management area assigned to the target area for polling determined by the wide-area disaster area determination unit 40b. Figure 5 Elevator information with consistent code information. Furthermore, the operation information acquisition unit 47 extracts the operation information acquisition date and time (refer to...) from the elevator information database 46. Figure 5 Records older than the date and time of the earthquake are retrieved as elevators with unknown operating status. For example, if an earthquake occurred at "13:00 on November 7, 2021," and the method for collecting operating information is switched to polling at "13:30" on the same day, Figure 5 The structural example shown, with records 708 and 709, corresponds to records of elevators with unknown operating status. Thus, in the case of an elevator with an unknown operating status, the operation information acquisition unit 47... Figure 4In the structure example of the operation information database 45 shown, "state confirmation in progress" is registered in the "operation state" field 403 of the corresponding elevator (step S4). That is, the operation information acquisition section 47 registers the operation state of the elevator for which operation information has not been acquired from the monitoring device 5 as state confirmation in progress. In addition, in the case where there is no elevator whose operation state is unknown, the operation information acquisition section 47 proceeds to step S9.

[0114] Next, the operation information acquisition section 47 connects to the monitoring device 5 that monitors the elevator whose operation state is unknown, and requests the monitoring device 5 to acquire operation information (step S5). The connection destination information for connecting to the monitoring device 5 is included in the elevator information extracted from the elevator information database 46, so the operation information acquisition section 47 can connect to the monitoring device 5 based on the connection destination information. On the other hand, the monitoring device 5 at the connection destination transmits the operation information of the elevator 7 to the regulation center device 4 as a response to the acquisition request transmitted from the regulation center device 4. However, depending on the communication state of the public line N3 and the state of the monitoring device 5, there are cases where the acquisition request is not transmitted from the regulation center device 4 to the monitoring device 5, and cases where the operation information is not transmitted from the monitoring device 5 to the regulation center device 4.

[0115] Next, the operation information acquisition section 47 determines whether or not the operation information of the elevator has been acquired from the monitoring device 5 at the connection destination (step S6). Then, in the case where the operation information of the elevator has been acquired, step S7 is entered, and in the case where the operation information of the elevator has not been acquired, step S8 is entered.

[0116] In step S7, the operation information acquisition section 47 updates the operation information of the elevator based on the operation information of the elevator acquired from the monitoring device 5, in the "operation state" field 403 of the corresponding elevator in the operation information database 45. Figure 4 In the structure example of the operation information database 45 shown, one of "normal operation", "earthquake regulation (suspension)", "automatic diagnosis", and "automatic recovery" is registered in the "operation state" field 403 of the corresponding elevator, and the date and time at which the operation state of the elevator was confirmed is registered in the "date and time" field 404. That is, the operation information acquisition section 47 updates the operation state of the elevator for which operation information has been acquired from the monitoring device 5 to the latest state.

[0117] On the other hand, in step S8, the operation information acquisition section 47 updates the date and time registered in the "date and time" field 404 of the corresponding elevator while maintaining the "operation state" field 403 of the corresponding elevator as "state confirmation in progress". Figure 4 In the structure example of the operation information database 45 shown, the date and time registered in the "date and time" field 404 is updated while maintaining the "operation state" field 403 of the corresponding elevator as "state confirmation in progress".

[0118] Next, the control center device 4 performs the following processing: It displays the elevator operation information collected by the operation information acquisition unit 47 from the monitoring device 5 within the managed area on the display unit 43 of the control center device 4; on the other hand, it displays the operation information of the elevator managed by customer 1... Figures 6-8 The content shown is displayed on the display unit 21 of the terminal device 2 (step S9). Specifically, when the operating status of the elevator specified by customer 1 through operating the terminal device 2 is displayed on the display unit 21, the detailed operating information display control unit 31 of the operating information providing device 3 needs to obtain the data required for the display from the operating information database 45 of the control center device 4. Therefore, the detailed operating information display control unit 31 requests the corresponding elevator operating information from the control center device 4. In response to this request, the control center device 4 reads the data required for display from the operating information database 45 and sends it to the operating information providing device 3. Then, the detailed operating information display control unit 31 obtains the data sent from the control center device 4 via the communication unit 33. Furthermore, the detailed operating information display control unit 31 generates display data based on the obtained data and sends the display data to the terminal device 2. Thus, in step S9, if the operating information of the elevator specified by customer 1 includes information in the status confirmation, the operating information providing device 3 causes the terminal device 2 to display the operating information of the elevator containing the status confirmation information. Furthermore, when the operation information providing device 3 updates the operation status of the elevator registered in the operation information database 45 as being under status confirmation, the terminal device 2 displays the elevator's operation information, including the updated operation status. This allows customer 1's terminal device 2 to display the latest elevator operation information.

[0119] Next, the operation information acquisition unit 47 determines whether the operation status of all elevators in the target area has reached "normal operation status" (step S10). The elevator operation status reaches "normal operation status" when professional technicians have completed the elevator restoration work. If the operation information acquisition unit 47 determines "yes" in step S10, it ends the collection and processing of operation information through polling; if the determination "no" is made in step S10, it returns to step S3 above and performs a series of processes again.

[0120] As explained above, in the present embodiment, in a case where the operation state of any elevator is not confirmed due to congestion of the line accompanying the occurrence of a wide-area disaster such as an earthquake, or the like, the terminal device 2 can be caused to display information indicating that the operation state of the elevator is being confirmed. Thereby, in a case where there is an elevator in the state of conforming in the state confirmation among the elevators managed by the customer 1, the customer 1 can be made aware that the operation state of the elevator is being confirmed. In addition, for the elevators of which the operation state is unknown, through the polling processing in which the monitoring devices 5 are sequentially connected from the regulation center device 4, the operation information of the elevators can be collected. Therefore, more accurate operation information of the elevators can be provided to the customer 1.

[0121]

[0122] Further, the present application is not limited to the above-described embodiments, and includes various modifications. For example, in the above-described embodiments, the explanation has been made in detail in order to easily understand the contents of the present application, but the present application is not limited to necessarily having all the structures explained in the above-described embodiments. In addition, a part of the structure of an embodiment can be replaced with the structure of another embodiment. In addition, the structure of another embodiment can be added to the structure of an embodiment. In addition, a part of the structure of each embodiment can be deleted, or other structure can be added, or replaced with other structure.

[0123] For example, in the elevator operation status display system 100 shown in FIG. 1, an example in which the operation information providing device 3 is provided in the cloud is shown, but is not limited thereto, and the operation information providing device 3 can be provided in the regulation center device 4. Figure 1 In the elevator operation status display system 100 shown in FIG. 1, an example in which the operation information providing device 3 is provided in the cloud is shown, but is not limited thereto, and the operation information providing device 3 can be provided in the regulation center device 4.​

Claims

1. An operation condition display system of an elevator, comprising: a monitoring device that monitors an operation state of an elevator; a control center device that remotely monitors the elevator by acquiring, from the monitoring device, operation information of the elevator including the operation state; and an operation information providing device that acquires, from the control center device, operation information of an elevator specified by a customer and displays the operation information on a terminal device of the customer, characterized in that, in a case where there is an elevator for which the operation information is not acquired from the monitoring device, the control center device registers an operation state of the elevator in a state confirmation, and in a case where the operation information of the elevator specified by the customer includes information in the state confirmation, the operation information providing device causes the terminal device to display operation information of the elevator including the information in the state confirmation.

2. The operation condition display system of an elevator according to claim 1, characterized in that, in a case where operation information of an elevator registered in the state confirmation is acquired from the monitoring device, the control center device updates an operation state of the elevator, and the operation information providing device causes the terminal device to display operation information of the elevator including the updated operation state.

3. The operation condition display system of an elevator according to claim 1, characterized in that the control center device comprises an operation information acquiring section that, in a case where there is an elevator for which the operation information is not acquired from the monitoring device, sequentially connects to the monitoring device of the elevator and acquires operation information of the elevator from the monitoring device of the connection destination.

4. The operation condition display system of an elevator according to claim 3, characterized in that the control center device comprises an elevator information database that stores elevator information including connection destination information for connection to the monitoring device, and in a case where there is an elevator for which the operation information is not acquired, the operation information acquiring section extracts connection destination information for connection to the monitoring device of the elevator from the elevator information database.

5. The operation condition display system of an elevator according to claim 1, characterized in that the control center device comprises an operation information collection method switching section that, in a case where occurrence of an earthquake is detected, switches a collection method of operation information of an elevator from a first method to a second method, the first method being a method of collecting the operation information by notification from the monitoring device, and the second method being a method of collecting the operation information by polling processing.

6. An operation condition display method of an elevator, the method using: a monitoring device that monitors an operation state of an elevator; and a control center device that remotely monitors the elevator by acquiring, from the monitoring device, operation information of the elevator including the operation state, and an operation information providing device that acquires, from the control center device, operation information of an elevator specified by a customer and displays the operation information on a terminal device of the customer, the method characterized by comprising: a step of, in the control center device, in a case where there is an elevator for which the operation information is not acquired from the monitoring device, registering an operation state of the elevator in a state confirmation; and a step of, in a case where the operation information of the elevator specified by the customer includes information in the state confirmation, causing the terminal device to display operation information of the elevator including the information in the state confirmation. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ a control center device that remotely monitors the elevator by acquiring from the monitoring device operation information of the elevator including the operation state; ​ ​ ​ ​ ​ In the operation information providing apparatus, in a case where the information in the state confirmation is included in the operation information of the elevator designated by the customer, the operation information of the elevator including the information in the state confirmation is displayed on the terminal apparatus.

Images