Access method, device and equipment of service function and computer readable storage medium

Abstract

This application discloses a method, apparatus, device, and computer-readable storage medium for accessing service functions, belonging to the field of computer technology. The method includes: displaying a first access page of a first application, the first access page displaying at least one second application bound to the first application and at least one service account for the services provided by the first application; in response to the selection of a target application in the at least one second application and a target service account from the at least one service account, displaying a service entry corresponding to the target service account on the interface of the target application, the service entry being used to provide services within the target application. By providing services to users of the second application through the first application, an effective association is established between the users of the first and second applications, which not only accurately obtains user needs and improves the timeliness and efficiency of services, but also enhances operational accuracy and reduces operating costs.

Description

Technical Field

[0001] This application relates to the field of computer technology, and in particular to a method, apparatus, device, and computer-readable storage medium for accessing service functions. Background Technology

[0002] With the advancement of computer technology, various applications have emerged to meet diverse interaction needs. Examples include Instant Messenger (IM) and applications that offer video interaction capabilities. The functionality of these applications is constantly evolving and becoming more refined, offering an increasing variety of services. How to integrate these services is key to enhancing the user experience.

[0003] For example, IM applications include those for consultation scenarios and those for office scenarios. A first user can register accounts on multiple IM applications. This first user can then provide customer service to a second user on any of these IM applications using their account from that application. When a second user initiates a conversation with the first user on any of the IM applications, the first user can reply to the second user using their account from that specific IM application.

[0004] However, when the first user needs to provide customer service to a second user from multiple IM applications, the first user needs to open each of the aforementioned IM applications to provide customer service, which results in a high time cost, reduces the timeliness of customer service, and is inefficient. Summary of the Invention

[0005] This application provides a method, apparatus, device, and computer-readable storage medium for accessing service functions, which can be used to solve problems in related technologies. The technical solution is as follows:

[0006] On the one hand, embodiments of this application provide a method for accessing service functions, the method including:

[0007] The first access page of the first application is displayed, and the first access page displays at least one second application bound to the first application and at least one service account for the services provided by the first application.

[0008] In response to the selection of a target application in the at least one second application and a target service account in the at least one service account, a service entry corresponding to the target service account is displayed on the interface of the target application, and the service entry is used to provide the service in the target application.

[0009] On the other hand, a service function access device is provided, the device comprising:

[0010] The display module is used to display the first access page of the first application, wherein the first access page displays at least one second application bound to the first application and at least one service account for the services provided by the first application.

[0011] The display module is further configured to, in response to the selection of a target application in the at least one second application and a target service account in the at least one service account, display a service entry corresponding to the target service account on the interface of the target application, the service entry being used to provide the service in the target application.

[0012] In one possible implementation, the display module is further configured to display a second access page of the first application, wherein the second access page displays a first entry point for adding an application and a second entry point for adding a service account;

[0013] The device further includes:

[0014] The first determining module is used to determine the at least one second application based on the first entry point, bind the at least one second application to the first application, and determine the at least one service account based on the second entry point.

[0015] In one possible implementation, the display module is further configured to display a third access page of the first application in response to a second application already bound to the first application. The third access page displays a third entry point for selecting the second application and a second entry point for adding a service account.

[0016] The device further includes:

[0017] The first determining module is used to select at least one second application from the existing bound second applications based on the third entry point; and to determine at least one service account based on the second entry point.

[0018] In one possible implementation, the display module is further configured to display a service page of the first application, the service page displaying a service access option; in response to the service access option being selected, an intermediate page is displayed, the intermediate page displaying an experience entry point for jumping to service access and a service access operation entry point; in response to the service access operation entry point being selected, the first access page of the first application is displayed; in response to the experience entry point being selected, a service access experience page is displayed, the service access experience page displaying the service entry point, and after the service entry point is selected, a service interaction page is displayed.

[0019] In one possible implementation, the first determining module is used to display the service account creation page of the first application, the service account creation page displaying a fourth entry point for adding service account information; obtaining service account information based on the fourth entry point; and obtaining the service account based on the service account information.

[0020] In one possible implementation, the service account creation page also displays a fifth entry point showing the bound second application;

[0021] The display module is also used to display the bound second application based on the fifth entry point.

[0022] In one possible implementation, the service account creation page also displays an entry point for setting the service account's reception rules and an entry point for setting the service account's reception limit.

[0023] The reception rule setting entry is used to set and modify reception rules, and the reception limit setting entry is used to set and modify the maximum number of users that the service account can connect to at the same time.

[0024] In one possible implementation, the display module is further configured to display a service account management page, which displays information about created service accounts and entry points for modifying each piece of information; and to modify any piece of information based on the entry point for modifying any piece of information.

[0025] In one possible implementation, the service account management page also displays a delete control for the service account;

[0026] The device further includes a deletion module, used to delete the corresponding service account in response to the deletion control being selected.

[0027] In one possible implementation, the first determining module is configured to: obtain first identity information of the first application; send a query request to the server of each second application based on the first application; receive the result of the query request returned by the server of the second application, the result of the query request including second identity information of the registered object of the second application; compare the first identity information with the second identity information to obtain a comparison result; and, in response to the comparison result indicating that the first identity information and the second identity information are consistent, bind the second application to the first application.

[0028] In one possible implementation, the display module is further configured to, in response to the comparison result indicating that the first identity information and the second identity information are inconsistent, display a prompt message in the first application, the prompt message being used to indicate that the second application has failed to bind with the first application.

[0029] In one possible implementation, the display module is further configured to, in response to the selection of a target application in the at least one second application and a target service account in the at least one service account, send a verification request to the management object of the target application, wherein the verification request is used by the management object of the second application to confirm the binding relationship between the target application and the target service account; and upon receiving a confirmation response from the management object of the target application, execute the step of displaying the service entry corresponding to the target service account on the interface of the target application.

[0030] In one possible implementation, the display module is further configured to display an access record page, which includes a cancel access control; in response to the cancel access control being selected, the display of the service entry corresponding to the target service account on the interface of the target application is canceled.

[0031] In one possible implementation, the first access page displayed by the display module shows a plurality of second applications bound to the first application. The display order of the plurality of second applications is determined based on the number of active users of the second applications, or based on the number of times the services provided by the first application have been used in the second applications, or based on the number of service accounts associated with each second application.

[0032] On the other hand, a computer device is provided, which includes a processor and a memory, wherein at least one computer program is stored in the memory, and the at least one computer program is loaded and executed by the processor to enable the computer device to perform any of the above-mentioned service functions access method.

[0033] On the other hand, a computer-readable storage medium is also provided, which stores at least one computer program, which is loaded and executed by a processor to enable the computer to perform any of the above-mentioned service functions access method.

[0034] On the other hand, a computer program product or computer program is also provided, which includes computer instructions stored in a computer-readable storage medium. The processor of the computer device reads the computer instructions from the computer-readable storage medium, executes the computer instructions, and causes the computer device to perform any of the aforementioned service functions via an access method.

[0035] The technical solution provided in this application has at least the following beneficial effects:

[0036] The technical solution provided in this application, by displaying a first access page, allows users to select at least one service account for services provided by a first application, as well as a target account for a second application. Upon selection, the service entry corresponding to the target service account is displayed on the target application's interface. This allows the first application to provide services to users of the second application, establishing an effective connection between them. This not only accurately captures user needs and improves service timeliness and efficiency but also enhances operational accuracy and reduces operating costs. Attached Figure Description

[0037] To more clearly illustrate the technical solutions in the embodiments of this application, the accompanying drawings used in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of this application. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0038] Figure 1 This is a schematic diagram of an implementation environment provided in an embodiment of this application;

[0039] Figure 2 This is a flowchart of a service function access method provided in an embodiment of this application;

[0040] Figure 3 This is a schematic diagram of a first access page provided in an embodiment of this application;

[0041] Figure 4 This is a schematic diagram of a second access page provided in an embodiment of this application;

[0042] Figure 5 This is a schematic diagram of a page for adding a second application provided in an embodiment of this application;

[0043] Figure 6 This is a schematic diagram of a page for selecting a second application provided in an embodiment of this application;

[0044] Figure 7This is a schematic diagram of a service account creation page provided in an embodiment of this application;

[0045] Figure 8 This is a schematic diagram of another service account creation page provided in an embodiment of this application;

[0046] Figure 9 This is a schematic diagram of a service account management page provided in an embodiment of this application;

[0047] Figure 10 This is a schematic diagram of a service page of a first application provided in an embodiment of this application;

[0048] Figure 11 This is a schematic diagram of a verification request page provided in an embodiment of this application;

[0049] Figure 12 This is a schematic diagram of a page to be verified provided in an embodiment of this application;

[0050] Figure 13 This is a schematic diagram of a page showing a pending verification status provided in an embodiment of this application;

[0051] Figure 14 This is a schematic diagram of a page for selecting a service account provided in an embodiment of this application;

[0052] Figure 15 This is a schematic diagram of an access record page provided in an embodiment of this application;

[0053] Figure 16 This is a schematic diagram of another access record page provided in an embodiment of this application;

[0054] Figure 17 This is a schematic diagram of another access record page provided in an embodiment of this application;

[0055] Figure 18 This is a schematic diagram of an access device for a service function provided in an embodiment of this application;

[0056] Figure 19 This is a schematic diagram of the structure of a computer device provided in an embodiment of this application;

[0057] Figure 20 This is a schematic diagram of the structure of another computer device provided in an embodiment of this application. Detailed Implementation

[0058] To make the objectives, technical solutions, and advantages of this application clearer, the embodiments of this application will be described in further detail below with reference to the accompanying drawings.

[0059] It should be noted that the terms "first," "second," etc., used in the specification and claims of this application are used to distinguish similar objects and are not necessarily used to describe a specific order or sequence. It should be understood that such data can be interchanged where appropriate so that the embodiments of this application described herein can be implemented in orders other than those illustrated or described herein. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with this application. Rather, they are merely examples of apparatuses and methods consistent with some aspects of this application as detailed in the appended claims.

[0060] This application provides a method for accessing service functions. Please refer to... Figure 1 The diagram illustrates the implementation environment of the method provided in this application embodiment. This implementation environment may include: a first terminal 11, a second terminal 12, a first server 13, and a second server 14.

[0061] In this embodiment, a first application is installed on the first terminal 11, and a second application is installed on the second terminal 12. A first server 13 can act as the backend for the first application and establish a connection with the first terminal 11, and a second server 14 can act as the backend for the second application and establish a connection with the second terminal 12. When the first terminal 11 accesses service functions using the method provided in this embodiment, it can send a request to the first server 13 to access service functions in the second application. The first server 13 can then send this request to the second server 14. The second server 14 can access the service functions of the first application in the second application and can send a result to the second terminal 12 indicating that it has accessed service functions in the second application.

[0062] Optionally, both the first terminal 11 and the second terminal 12 can be smart devices such as mobile phones, tablets, and personal computers. The functions described above for the first terminal 11 and the second terminal 12 can be implemented on a single terminal. Both the first server 13 and the second server 14 can be a single server, a server cluster consisting of multiple servers, or a cloud computing service center.

[0063] Optionally, the first terminal 11 and the second terminal 12 can be any electronic product capable of human-computer interaction with the user through one or more methods such as a keyboard, touchpad, touchscreen, remote control, voice interaction, or handwriting device, such as a PC (Personal Computer), mobile phone, smartphone, PDA (Personal Digital Assistant), wearable device, PPC (Pocket PC), tablet computer, smart car system, smart TV, smart speaker, etc. The first server 13 and the second server 14 can be a single server, a server cluster consisting of multiple servers, or a cloud computing service center. The first server 13 establishes a communication connection with the first terminal 11, and the second terminal 12 establishes a communication connection with the second server 14 through a wired or wireless network.

[0064] Those skilled in the art should understand that the first terminal 11, the second terminal 12, the third server 13, and the fourth server 14 described above are merely examples. Other existing or future terminals or servers that are applicable to this application should also be included within the scope of protection of this application, and are hereby incorporated by reference.

[0065] Based on the above Figure 1 The implementation environment shown in this application provides a method for accessing service functions, taking the application of this method to a terminal as an example. Figure 2 As shown, the method provided in this application embodiment may include the following steps 201 to 202.

[0066] In step 201, the first access page of the first application is displayed, and the first access page displays at least one second application bound to the first application and at least one service account for the services provided by the first application.

[0067] This application does not limit the first application and the second application. For example, both the first application and the second application can be any application capable of instant messaging, and the first application can communicate with the second application. For example, the first application can provide services such as customer service. In some embodiments, the first access page can be as follows: Figure 3 As shown, in Figure 3 The document shows a second application bound to the first application, and a service account, the second application being the second application A and the service account being the service account B.

[0068] Optionally, before displaying the first access page of the first application, the method further includes: displaying a second access page of the first application, the second access page displaying a first entry point for adding an application and a second entry point for adding a service account; determining at least one second application based on the first entry point, binding the at least one second application to the first application; and determining at least one service account based on the second entry point.

[0069] For example, the second access page can be as follows: Figure 4 As shown, in Figure 4 The screen displays a first entry point 401 and a second entry point 402. When the first entry point 401 is selected, the user is redirected to a page for adding a second application. In some embodiments, the page for adding a second application may be illustrated as follows: Figure 5 As shown. On the "Add Second Application" page, users can enter the name of the second application they want to bind to their service account. After entering the name, users can select... Figure 5 The control in the middle. When Figure 5 Once the confirmation control is selected, you can return to the second access page to continue adding service accounts.

[0070] Optionally, before displaying the first access page of the first application, the method further includes: in response to a second application already bound to the first application, displaying a third access page of the first application, the third access page displaying a third entry for selecting the second application and a second entry for adding a service account; selecting at least one second application from the already bound second applications based on the third entry; and determining at least one service account based on the second entry. Exemplarily, the schematic diagram of the third access page may be the same as that of the second access page; in this case, the first entry for adding an application on the second access page becomes the third entry for selecting the second application.

[0071] In an exemplary embodiment, in response to the selection of a third entry point, a page for selecting a second application can be displayed. This page may display at least one second application already bound to the first application, and a control for going to the bound second application. The user can select the at least one second application on this page. If the user wishes to bind a new second application, they can select the control for going to the bound second application. In an exemplary embodiment, there may be three second applications already bound to the first application, namely second application A, second application B, and second application C. The page for selecting a second application can then be as follows: Figure 6 As shown. After the user has made their selection, they can return to the third access page.

[0072] Optionally, determining at least one service account based on the second entry point includes: displaying a service account creation page of the first application, the service account creation page displaying a fourth entry point for adding service account information; obtaining service account information based on the fourth entry point; and obtaining a service account based on the service account information.

[0073] This application does not limit the content of the service account information; for example, the service account information may include name information and avatar information. Exemplarily, a service account creation page for a first application may be as follows: Figure 7 As shown, in Figure 7 The fourth entry point 701 is displayed. For example, the fourth entry point 701 can be divided into an avatar information display box and a name information display box. Avatar information and name information can be displayed on the service account creation page. In response to... Figure 7 When the profile picture information display box is selected, the profile picture information of the service account can be retrieved and displayed in the profile picture information display box. (In response to...) Figure 7 When the name information display box is selected, the name information of the service account can be obtained and displayed in the name information display box.

[0074] In one possible implementation, multiple service accounts can be created within the same first application. In this case, when a service account is selected on the second access page and the third access page, the user is redirected to a service account selection page, which displays the service accounts that have already been created. In an exemplary embodiment, if two service accounts are created in a first application, namely service account A and service account B, then the service account selection page can be as follows: Figure 14 As shown. Users can select one of the multiple service accounts displayed on the service account selection page as the service account to be used for this binding. After the user selects the service account to be used for this binding, they can be redirected back to the second access page or the third access page.

[0075] Optionally, the service account creation page also displays an entry point for setting the service account's reception rules and an entry point for setting the service account's reception limit; the reception rule setting entry point is used to set and modify reception rules, and the reception limit setting entry point is used to set and modify the maximum number of users that the service account can connect to at the same time.

[0076] Optionally, such as Figure 7As shown, the service account creation page displays an entry point for setting service account reception rules. This entry point can include controls for reception rules and a switch control for prioritizing assignment to the last person received. When a control for a reception rule is selected, the user can set the reception rule. For example, reception rules can include alternate assignment and idle assignment; the user can click on the aforementioned reception rules to set or modify them. Figure 7 As shown, if the "alternate allocation" option is selected, it will be displayed in the corresponding position on the service account creation page. In an exemplary embodiment, the switch control for prioritizing allocation to the last receptionist can be turned on by default. When this switch control is selected, the reception rule for prioritizing allocation to the last receptionist is canceled.

[0077] For example, one or more receptionists can be set up in a service account. When multiple receptionists are set up in a service account, the user can delete any receptionist by selecting it. Additionally, when a user creates multiple service accounts in a first application, the user can delete any receptionist by selecting it, or move the receptionist from one service account to another. This application embodiment does not limit the method by which the user selects any receptionist; for example, the user can select any receptionist by clicking or swiping.

[0078] Optionally, the service account creation page may display an entry for setting the maximum number of users a service account can connect to simultaneously. When this entry is selected, the user can enter the maximum number of users that service account can connect to at the same time. Once the user has finished entering the information, this maximum number can be displayed in the corresponding location on the service account creation page. For example, this maximum number can be 20 people.

[0079] For example, the service account creation page can display an entry point for adding reception staff. When this entry point is selected, the user can choose a member already associated with the first application as a reception member for the service account within the registered first application. Optionally, the service account creation page can display information to prompt the user, such as "Agents will provide services to users using the service account avatar, with a maximum of 100 people configurable." When any member already associated with the first application is selected as a reception member for the service account, after the first application is bound to the aforementioned second application, the member associated with the first application can receive messages sent by users from the second application and can reply to messages sent by users from the second application within the first application using the service account. In one possible implementation, the functions of configuring reception rules, adding reception staff, and setting reception limits can be implemented through a service plugin.

[0080] Optionally, the service account creation page may include a completion control, which, when clicked, completes the creation of the service account.

[0081] In one possible implementation, the service account creation page also displays a fifth entry point showcasing the bound second application; after displaying the service account creation page for the first application, the system further includes: displaying the bound second application based on the fifth entry point. For example, in... Figure 7 As shown, the service account creation page can display a fifth entry point for the bound second application. When the fifth entry point is selected, the bound second application can be selected and displayed on the service account creation page. For example, the second application entered by the user can be the first game. After the user finishes entering the information, the service account creation page can display the following diagram: Figure 8 As shown, in Figure 8 The name of the second application can be displayed in the middle.

[0082] For example, the service account information is obtained based on the fourth entry point. After obtaining the service account based on the service account information, the process further includes: displaying a service account management page, which displays information about the created service accounts and entry points for modifying each piece of information; and modifying any piece of information based on any entry point for modifying any piece of information.

[0083] In one possible implementation, a schematic diagram of the service account management page can be as follows: Figure 9 As shown. In Figure 9The system can display information about created service accounts, such as avatar, name, the second application selected for display, reception personnel, reception rules, reception limit, and whether priority is given to the last reception personnel. Optionally, the service account management page can display the service account's ID (Identity). This ID is automatically generated after the corresponding service account is created. This application embodiment does not limit the method for generating the service account's ID; different service accounts can have slightly different IDs.

[0084] Optionally, the second application, reception staff, reception rules, and reception limit selected by the service account can each correspond to a modification control. When any modification control is selected, the content corresponding to that selected control can be modified. For example, the current reception rule is a round-robin allocation; when the modification control corresponding to the reception rule is selected, the round-robin allocation can be changed to other allocation rules such as idle allocation.

[0085] in addition, Figure 9 The system can display a toggle control that corresponds to the function of prioritizing information assigned to the last person who served that user. When this toggle control is turned on, information received from a user in the second application can be prioritized for assignment to the last person who served that user. When this toggle control is turned off, information received from a user in the second application will not be prioritized for assignment to the last person who served that user.

[0086] For example, the service account management page also displays a delete control for the service account; in response to the delete control being selected, the corresponding service account is deleted.

[0087] In an exemplary embodiment, an existing service account can be deleted, and the deletion control for deleting an account can be as follows: Figure 9 The deletion of account 901 is shown in the diagram. If the service account is already bound to at least one second application, when the delete account control is selected, a first pop-up window can be displayed, showing the message "This service account is already bound to at least one second application," along with confirmation and cancellation controls. If the service account is not bound to any second application, when the delete account control is selected, a second pop-up window can be displayed, showing the message "After deletion, the user will be unable to initiate inquiries," along with confirmation and cancellation controls.

[0088] Optionally, before displaying the first access page of the first application, the method further includes: displaying the service page of the first application, which displays a service access option; in response to the service access option being selected, displaying an intermediate page, which displays an experience entry point for jumping to service access and a service access operation entry point; in response to the service access operation entry point being selected, performing the operation of displaying the first access page; in response to the experience entry point being selected, displaying a service access experience page, which displays a service entry point, and displaying a service interaction page after the service entry point is selected.

[0089] In an exemplary embodiment, Figure 10 This diagram illustrates a service page of a first-class application. Figure 10 In the first application's service page, the service access operation entry is displayed, for example... Figure 10 The entry point corresponding to "Start Access" in the text, this service page also displays a redirect to an experience entry point for service access, for example... Figure 10 The entry point corresponding to "Go to the first application to experience" is shown in the document. This application does not limit the display of the service interaction page. For example, the display of the service interaction page can be used to show a diagram of information interaction between the user of the service account and the user of the second application after the service account is bound to the second application.

[0090] For example, binding at least one second application to a first application includes: obtaining first identity information of the first application; sending a query request to the server of each second application based on the first application; receiving the result of the query request returned by the server of the second application, the result of the query request including second identity information of the registered object of the second application; comparing the first identity information with the second identity information to obtain a comparison result; and binding the second application to the first application in response to the comparison result indicating that the first identity information and the second identity information are consistent.

[0091] This application embodiment does not limit the query request. For example, the query request is used to check if the second application exists, and the server of the second application can return the query result to the server of the first application. In response to the existence of the second application, the query result includes the second identity information of the registered object of the second application; in response to the non-existence of the second application, the query result includes information indicating that the second application does not exist. This application embodiment does not limit the first identity information; for example, the first identity information may include the identity identifier of the first application. This application embodiment also does not limit the second identity information; for example, the second identity information may include the identity identifier of the registered object of the second application. For example, if the identity identifier of the first application included in the first identity information is consistent with the identity identifier of the registered object of the second application included in the second identity information, then the second application can be bound to the first application.

[0092] In one possible implementation, after the second application is bound to the first application, the first application bound to it can be displayed in the second application, and the second application bound to it can be displayed in the first application. For example, a first application can be bound to one or more second applications, and a second application can be bound to one or more first applications. In some embodiments, if a first application is bound to multiple second applications, then multiple second applications can be displayed on the first access page of the first application. This application does not limit the display order of the multiple second applications. For example, the display order of the multiple second applications can be determined based on the number of active users of the second application, such as DAU (Daily Active Users) or MAU (Monthly Active Users). Optionally, the display order of the multiple second applications can also be determined based on the number of service accounts associated with the second application, or based on the number of times the services provided by the first application have been used in the second application.

[0093] Optionally, the method further includes: in response to a comparison result indicating that the first identity information and the second identity information are inconsistent, displaying a prompt message in the first application, the prompt message indicating that the second application failed to bind with the first application.

[0094] In an exemplary embodiment, the method further includes: in response to the selection of a target application in at least one second application and a target service account in at least one service account, sending a verification request to the management object of the target application, wherein the verification request is used by the management object of the second application to confirm the binding relationship between the target application and the target service account; receiving a confirmation response from the management object of the target application, and displaying the service entry corresponding to the target service account on the interface of the target application.

[0095] This application does not limit the form of the verification request described above. For example, a verification request can be made by generating a QR code. In some embodiments, when a target application in at least one second application and a target service account in at least one service account are selected, the user can be redirected to a verification request page. A schematic diagram of a verification request page can be shown below. Figure 11 As shown. In Figure 11 In this process, a QR code can be generated, which the user can send to the management object of the second application to be bound. The management object can then verify the user's identity by scanning the QR code. This application embodiment does not limit the method of generating the QR code; for example, the QR code can be generated randomly. Exemplarily, in... Figure 11 In the first application, the user can send the QR code to the second application by selecting the control to send it. Furthermore, the user can save the QR code to the photo album of the terminal where the first application is located by selecting the control to save it to the album.

[0096] Optionally, when the managed object of the second application has not yet been verified, a page to be verified can be displayed in the first application. For example, a schematic diagram of the page to be verified could be as follows: Figure 12 As shown. Figure 12 In the second application, text information to be verified is displayed on the right side. When this text information is selected, the user is redirected to a page indicating the pending verification status. This page displays a control to cancel access and information about the pending verification status. For example, a diagram of the pending verification status page could be shown below. Figure 13 As shown. In Figure 13 The page also displays a QR code and a "Save to Album" control, which allows you to save the QR code to your photo album. Additionally, the page displaying the verification status also shows a "Send to Second Application" control, which allows you to send the QR code to a second application.

[0097] In step 202, in response to the selection of a target application in at least one second application and a target service account in at least one service account, a service entry corresponding to the target service account is displayed on the interface of the target application. The service entry is used to provide services in the target application.

[0098] For example, a user of the second application can send information to the target application through this service entry point. After the user of the second application sends information to the target application through this service entry point, the information can be sent to the service account in the first application through the target application. Furthermore, the service account in the first application can reply to the information in the first application and can send the reply information to the user in the second application through the first application. This application does not limit the method of associating the first application and the second application. For example, the first application and the second application can each install corresponding service plugins, and the first application and the second application can be associated through these corresponding service plugins.

[0099] In one possible implementation, after the service entry corresponding to the target service account is displayed on the target application's interface, the method further includes: displaying an access record page, which includes a cancel access control; and canceling the display of the service entry corresponding to the target service account on the target application's interface in response to the cancel access control being selected. In an exemplary embodiment, after the service account successfully connects with the second application, the access record page can be displayed in the first application. For example, the access record page can be as follows: Figure 15 As shown, in Figure 15 The page can display the second application and the service account that has connected to it. If the second application is selected on the access records page, a control to cancel access can be displayed, for example, see [link to access records page]. Figure 16 The other access record page shown here has a control for canceling access, which can be displayed as follows: Figure 16 As shown. Access can be cancelled using the cancellation control. If a service account is selected on the successful access page, a control to change the service account can be displayed, for example, see [link to relevant documentation]. Figure 17 The other access record page shown here has a control for changing the service account, which can be used as follows: Figure 17 As shown. This control allows you to change the service account.

[0100] The technical solution provided in this application, by displaying a first access page, allows selection of at least one service account for the services provided by a first application and a target account for a second application. After selection, the service entry corresponding to the target service account is displayed on the target application's interface. Therefore, the services provided by the first application can be accessed through the target account of the second application. This allows the first application to provide services to users of the second application, establishing an effective connection between the users of the first and second applications. This not only accurately captures user needs and improves service timeliness and efficiency but also enhances operational accuracy and reduces operating costs.

[0101] Furthermore, binding at least one second application to the first application only after successful identity verification enhances security. The service entry point can be removed by canceling the access control, making service access more flexible. The service account can be deleted by deleting the deletion control, better meeting diverse service configuration needs.

[0102] See Figure 18 This application provides a service function access device, which includes:

[0103] Display module 1801 is used to display the first access page of the first application, wherein the first access page displays at least one second application bound to the first application and at least one service account for the services provided by the first application.

[0104] The display module 1801 is further configured to, in response to the selection of a target application in at least one second application and a target service account in at least one service account, display a service entry corresponding to the target service account on the interface of the target application, the service entry being used to provide services in the target application.

[0105] In one possible implementation, the display module 1801 is also used to display the second access page of the first application, the second access page displaying the first entry point for adding the application and the second entry point for adding the service account;

[0106] The device also includes:

[0107] The first determining module is used to determine at least one second application based on the first entry point, bind the at least one second application to the first application, and determine at least one service account based on the second entry point.

[0108] In one possible implementation, the display module 1801 is further configured to display a third access page of the first application in response to a second application already bound to the first application. The third access page displays a third entry point for selecting the second application and a second entry point for adding a service account.

[0109] The device also includes:

[0110] The first determining module is used to select at least one second application from the existing bound second applications based on the third entry point; and to determine at least one service account based on the second entry point.

[0111] In one possible implementation, the display module 1801 is further configured to display a service page of the first application, the service page displaying a service access option; in response to the service access option being selected, an intermediate page is displayed, the intermediate page displaying an experience entry point for jumping to service access and a service access operation entry point; in response to the service access operation entry point being selected, the first access page of the first application is displayed; in response to the experience entry point being selected, a service access experience page is displayed, the service access experience page displaying a service entry point, and after the service entry point is selected, a service interaction page is displayed.

[0112] In one possible implementation, the first determining module is used to display the service account creation page of the first application, which displays a fourth entry point for adding service account information; the service account information is obtained based on the fourth entry point, and the service account is obtained based on the service account information.

[0113] In one possible implementation, the service account creation page also displays a fifth entry point showing the bound second application;

[0114] Display module 1801 is also used to display the bound second application based on the fifth entry.

[0115] In one possible implementation, the service account creation page also displays an entry point for setting the service account's reception rules and an entry point for setting the service account's reception limit.

[0116] The reception rules settings entry is used to set and modify reception rules, while the reception limit settings entry is used to set and modify the maximum number of users that a service account can connect to simultaneously.

[0117] In one possible implementation, the display module 1801 is also used to display a service account management page, which displays information about created service accounts and entry points for modifying each piece of information; any piece of information can be modified based on the entry point for modifying any piece of information.

[0118] In one possible implementation, the service account management page also displays a delete control for the service account; the device also includes:

[0119] The delete module is used to delete the corresponding service account in response to the deletion control being selected.

[0120] In one possible implementation, a first determining module is configured to: obtain first identity information of a first application; send a query request to the server of each second application based on the first application; receive the result of the query request returned by the server of the second application, the result of the query request including second identity information of the registered object of the second application; compare the first identity information with the second identity information to obtain a comparison result; and bind the second application to the first application in response to the comparison result indicating that the first identity information and the second identity information are consistent.

[0121] In one possible implementation, the display module 1801 is further configured to display a prompt message in the first application in response to a comparison result indicating that the first identity information and the second identity information are inconsistent. The prompt message is used to indicate that the second application has failed to bind with the first application.

[0122] In one possible implementation, the display module 1801 is further configured to, in response to the selection of a target application in at least one second application and a target service account in at least one service account, send a verification request to the management object of the target application, wherein the verification request is used by the management object of the second application to confirm the binding relationship between the target application and the target service account; receive a confirmation response from the management object of the target application, and execute the display of the service entry corresponding to the target service account on the interface of the target application.

[0123] In one possible implementation, the display module 1801 is further configured to display an access record page, which includes a cancel access control; in response to the cancel access control being selected, the display of the service entry corresponding to the target service account on the target application's interface is canceled.

[0124] In one possible implementation, the first access page displayed by the display module 1801 displays multiple second applications bound to the first application. The display order of the multiple second applications is determined based on the number of active users of the second applications, or based on the number of times the services provided by the first application have been used in the second applications, or based on the number of service accounts associated with each second application.

[0125] The technical solution provided in this application, by displaying a first access page, allows users to select at least one service account for services provided by a first application, as well as a target account for a second application. Upon selection, the service entry corresponding to the target service account is displayed on the target application's interface. This allows the first application to provide services to users of the second application, establishing an effective connection between them. This not only accurately captures user needs and improves service timeliness and efficiency but also enhances operational accuracy and reduces operating costs.

[0126] Furthermore, binding at least one second application to the first application only after successful identity verification enhances security. The service entry point can be removed by canceling the access control, making service access more flexible. The service account can be deleted by deleting the deletion control, better meeting diverse service configuration needs.

[0127] It should be noted that the apparatus provided in the above embodiments is only illustrated by the division of the above functional modules. In practical applications, the above functions can be assigned to different functional modules as needed, that is, the internal structure of the device can be divided into different functional modules to complete all or part of the functions described above. In addition, the apparatus and method embodiments provided in the above embodiments belong to the same concept, and their specific implementation process can be found in the method embodiments, which will not be repeated here.

[0128] Figure 19 This is a schematic diagram of the structure of a computer device provided in an embodiment of this application. The computer device can be a server, and the server can vary significantly due to differences in configuration or performance. It may include one or more processors 1901 and one or more memories 1902. The processor 1901 is, for example, a CPU (Central Processing Unit). The one or more memories 1902 store at least one computer program, which is loaded and executed by the one or more processors 1901 to enable the server to implement the access methods for the service functions provided in the various method embodiments described above. Of course, the server may also have wired or wireless network interfaces, a keyboard, and input / output interfaces for input and output. The server may also include other components for implementing device functions, which will not be elaborated here.

[0129] Figure 20This is a schematic diagram of the structure of a computer device provided in an embodiment of this application. The device can be a terminal, such as a smartphone, tablet computer, MP3 (Moving Picture Experts Group Audio Layer III) player, MP4 (Moving Picture Experts Group Audio Layer IV) player, laptop computer, or desktop computer. The terminal may also be referred to as user equipment, portable terminal, laptop terminal, desktop terminal, or other names.

[0130] Typically, a terminal includes a processor 2001 and a memory 2002.

[0131] Processor 2001 may include one or more processing cores, such as a quad-core processor, an octa-core processor, etc. Processor 2001 may be implemented using at least one hardware form selected from DSP (Digital Signal Processing), FPGA (Field-Programmable Gate Array), and PLA (Programmable Logic Array). Processor 2001 may also include a main processor and a coprocessor. The main processor, also known as the CPU, is used to process data in the wake-up state; the coprocessor is a low-power processor used to process data in the standby state. In some embodiments, processor 2001 may integrate a GPU (Graphics Processing Unit), which is responsible for rendering and drawing the content required to be displayed on the screen. In some embodiments, processor 2001 may also include an AI (Artificial Intelligence) processor, which is used to handle computational operations related to machine learning.

[0132] The memory 2002 may include one or more computer-readable storage media, which may be non-transitory. The memory 2002 may also include high-speed random access memory and non-volatile memory, such as one or more disk storage devices or flash memory devices. In some embodiments, the non-transitory computer-readable storage media in the memory 2002 are used to store at least one instruction, which is executed by the processor 2001 to enable the terminal to implement the access method for the service functions provided in the method embodiments of this application.

[0133] In some embodiments, the terminal may also optionally include: a peripheral device interface 2003 and at least one peripheral device. The processor 2001, memory 2002, and peripheral device interface 2003 can be connected via a bus or signal line. Each peripheral device can be connected to the peripheral device interface 2003 via a bus, signal line, or circuit board. Specifically, the peripheral device includes at least one of: a radio frequency circuit 2004, a display screen 2005, a camera assembly 2006, an audio circuit 2007, and a power supply 2008.

[0134] Peripheral device interface 2003 can be used to connect at least one I / O (Input / Output) related peripheral device to processor 2001 and memory 2002. In some embodiments, processor 2001, memory 2002 and peripheral device interface 2003 are integrated on the same chip or circuit board; in some other embodiments, any one or two of processor 2001, memory 2002 and peripheral device interface 2003 can be implemented on separate chips or circuit boards, which is not limited in this embodiment.

[0135] The radio frequency (RF) circuit 2004 is used to receive and transmit RF (Radio Frequency) signals, also known as electromagnetic signals. The RF circuit 2004 communicates with communication networks and other communication devices via electromagnetic signals. The RF circuit 2004 converts electrical signals into electromagnetic signals for transmission, or converts received electromagnetic signals back into electrical signals. Optionally, the RF circuit 2004 includes: an antenna system, an RF transceiver, one or more amplifiers, a tuner, an oscillator, a digital signal processor, a codec chipset, a user identity module card, etc. The RF circuit 2004 can communicate with other terminals through at least one wireless communication protocol. This wireless communication protocol includes, but is not limited to: metropolitan area networks (MANs), various generations of mobile communication networks (2G, 3G, 4G, and 5G), wireless local area networks (WLANs), and / or WiFi (Wireless Fidelity) networks. In some embodiments, the RF circuit 2004 may also include circuitry related to NFC (Near Field Communication), which is not limited in this application.

[0136] Display screen 2005 is used to display a UI (User Interface). This UI may include graphics, text, icons, video, and any combination thereof. When display screen 2005 is a touch display screen, it also has the ability to collect touch signals on or above its surface. These touch signals can be input as control signals to processor 2001 for processing. In this case, display screen 2005 can also be used to provide virtual buttons and / or a virtual keyboard, also known as soft buttons and / or a soft keyboard. In some embodiments, display screen 2005 can be a single screen, located on the front panel of the terminal; in other embodiments, display screen 2005 can be at least two screens, respectively located on different surfaces of the terminal or in a folded design; in other embodiments, display screen 2005 can be a flexible display screen, located on a curved or folded surface of the terminal. Furthermore, display screen 2005 can also be configured as a non-rectangular, irregular shape, i.e., a non-rectangular screen. Display screen 2005 can be made of materials such as LCD (Liquid Crystal Display) or OLED (Organic Light-Emitting Diode).

[0137] The camera assembly 2006 is used to acquire images or videos. Optionally, the camera assembly 2006 includes a front-facing camera and a rear-facing camera. Typically, the front-facing camera is located on the front panel of the terminal, and the rear-facing camera is located on the back of the terminal. In some embodiments, there are at least two rear-facing cameras, which are any one of a main camera, a depth-sensing camera, a wide-angle camera, and a telephoto camera, to achieve background blurring by fusion of the main camera and the depth-sensing camera, panoramic shooting by fusion of the main camera and the wide-angle camera, VR (Virtual Reality) shooting, or other fusion shooting functions. In some embodiments, the camera assembly 2006 may also include a flash. The flash can be a single-color temperature flash or a dual-color temperature flash. A dual-color temperature flash refers to a combination of a warm-light flash and a cool-light flash, which can be used for light compensation at different color temperatures.

[0138] The audio circuit 2007 may include a microphone and a speaker. The microphone is used to collect sound waves from the user and the environment, converting the sound waves into electrical signals that are input to the processor 2001 for processing, or input to the radio frequency circuit 2004 for voice communication. For stereo sound acquisition or noise reduction purposes, multiple microphones may be used, each positioned at a different location on the terminal. The microphone may also be an array microphone or an omnidirectional microphone. The speaker is used to convert electrical signals from the processor 2001 or the radio frequency circuit 2004 into sound waves. The speaker may be a conventional diaphragm speaker or a piezoelectric ceramic speaker. When the speaker is a piezoelectric ceramic speaker, it can convert electrical signals not only into audible sound waves but also into inaudible sound waves for purposes such as distance measurement. In some embodiments, the audio circuit 2007 may also include a headphone jack.

[0139] The power supply 2008 is used to power the various components in the terminal. The power supply 2008 can be AC ​​power, DC power, a disposable battery, or a rechargeable battery. When the power supply 2008 includes a rechargeable battery, the rechargeable battery can support wired or wireless charging. The rechargeable battery can also be used to support fast charging technology.

[0140] In some embodiments, the terminal further includes one or more sensors 2009. The one or more sensors 2009 include, but are not limited to: an accelerometer 2010, a gyroscope 2011, a pressure sensor 2012, an optical sensor 2013, and a proximity sensor 2014.

[0141] Accelerometer 2010 can detect the magnitude of acceleration along the three coordinate axes of a coordinate system established by the terminal. For example, accelerometer 2010 can be used to detect the components of gravitational acceleration along the three coordinate axes. Processor 2001 can control display screen 2005 to display the user interface in either a landscape or portrait view based on the gravitational acceleration signal acquired by accelerometer 2010. Accelerometer 2010 can also be used for games or for acquiring user motion data.

[0142] The gyroscope sensor 2011 can detect the terminal's orientation and rotation angle. The gyroscope sensor 2011, in conjunction with the accelerometer sensor 2010, can collect the user's 3D movements on the terminal. Based on the data collected by the gyroscope sensor 2011, the processor 2001 can perform the following functions: motion sensing (e.g., changing the UI based on the user's tilt), image stabilization during shooting, game control, and inertial navigation.

[0143] The pressure sensor 2012 can be installed on the side bezel of the terminal and / or on the lower layer of the display screen 2005. When the pressure sensor 2012 is installed on the side bezel of the terminal, it can detect the user's grip signal on the terminal, and the processor 2001 can perform left / right hand recognition or quick operation based on the grip signal collected by the pressure sensor 2012. When the pressure sensor 2012 is installed on the lower layer of the display screen 2005, the processor 2001 can control the operable controls on the UI interface based on the user's pressure operation on the display screen 2005. The operable controls include at least one of button controls, scroll bar controls, icon controls, and menu controls.

[0144] The optical sensor 2013 is used to collect ambient light intensity. In one embodiment, the processor 2001 can control the display brightness of the display screen 2005 based on the ambient light intensity collected by the optical sensor 2013. Specifically, when the ambient light intensity is high, the display brightness of the display screen 2005 is increased; when the ambient light intensity is low, the display brightness of the display screen 2005 is decreased. In another embodiment, the processor 2001 can also dynamically adjust the shooting parameters of the camera assembly 2006 based on the ambient light intensity collected by the optical sensor 2013.

[0145] The proximity sensor 2014, also known as a distance sensor, is typically installed on the front panel of a terminal. The proximity sensor 2014 is used to detect the distance between the user and the front of the terminal. In one embodiment, when the proximity sensor 2014 detects that the distance between the user and the front of the terminal is gradually decreasing, the processor 2001 controls the display screen 2005 to switch from a screen-on state to a screen-off state; when the proximity sensor 2014 detects that the distance between the user and the front of the terminal is gradually increasing, the processor 2001 controls the display screen 2005 to switch from a screen-off state to a screen-on state.

[0146] Those skilled in the art will understand that Figure 20 The structure shown does not constitute a limitation on the computer device and may include more or fewer components than shown, or combine certain components, or use different component arrangements.

[0147] In an exemplary embodiment, a computer device is also provided, comprising a processor and a memory, wherein at least one computer program is stored in the memory. The at least one computer program is loaded and executed by one or more processors to enable the computer device to implement the access method for any of the aforementioned service functions.

[0148] In an exemplary embodiment, a computer-readable storage medium is also provided, which stores at least one computer program, which is loaded and executed by the processor of a computer device to enable the computer to implement the access method for any of the above-described service functions.

[0149] In one possible implementation, the aforementioned computer-readable storage medium may be a read-only memory (ROM), a random access memory (RAM), a compact disc read-only memory (CD-ROM), magnetic tape, floppy disk, and optical data storage device, etc.

[0150] In an exemplary embodiment, a computer program product or computer program is also provided, which includes computer instructions stored in a computer-readable storage medium. A processor of a computer device reads the computer instructions from the computer-readable storage medium and executes the computer instructions, causing the computer device to perform any of the above-described service function access methods.

[0151] It should be understood that "multiple" as used in this article refers to two or more. "And / or" describes the relationship between related objects, indicating that three relationships can exist. For example, A and / or B can represent: A alone, A and B simultaneously, or B alone. The character " / " generally indicates that the preceding and following related objects have an "or" relationship.

[0152] The above description is merely an exemplary embodiment of this application and is not intended to limit this application. Any modifications, equivalent substitutions, improvements, etc., made within the principles of this application should be included within the protection scope of this application.

Claims

1. A method for accessing service functions, characterized in that, The method includes: The first access page of the first application is displayed, and the first access page displays at least one second application bound to the first application and at least one service account for the services provided by the first application. In response to the selection of a target application in the at least one second application and a target service account in the at least one service account, a verification request is sent to the management object of the target application. The verification request is used by the management object of the second application to confirm the binding relationship between the target application and the target service account. Upon receiving a confirmation response from the management object of the target application, the service entry corresponding to the target service account is displayed on the interface of the target application. The service entry is used to enable the services provided by the first application to access the target application through the target service account, so as to provide the services in the target application.

2. The method according to claim 1, characterized in that, Before displaying the first access page of the first application, the method further includes: The second access page of the first application is displayed, and the second access page displays a first entry point for adding an application and a second entry point for adding a service account; Based on the first entry point, at least one second application is determined, and the at least one second application is bound to the first application; The at least one service account is determined based on the second entry point.

3. The method according to claim 1, characterized in that, Before displaying the first access page of the first application, the method further includes: In response to the first application having an already bound second application, a third access page for the first application is displayed, which displays a third entry point for selecting the second application and a second entry point for adding a service account; Based on the third entry point, select at least one second application from the already bound second application; The at least one service account is determined based on the second entry point.

4. The method according to claim 1, characterized in that, Before displaying the first access page of the first application, the method further includes: The service page of the first application is displayed, and the service page displays service access options; In response to the selection of the service access option, an intermediate page is displayed, which shows an experience entry point to jump to the service access and a service access operation entry point; In response to the selection of the service access operation entry, the first access page displaying the first application is executed; In response to the selection of the experience entry point, a service access experience page is displayed, on which the service entry point is displayed. After the service entry point is selected, a service interaction page is displayed.

5. The method according to claim 2, characterized in that, The determination of the at least one service account based on the second entry point includes: The service account creation page of the first application is displayed, and the service account creation page displays a fourth entry point for adding service account information; The service account information is obtained based on the fourth entry point, and the service account is obtained based on the service account information.

6. The method according to claim 5, characterized in that, The service account creation page also displays a fifth entry point showing the bound second application; After displaying the service account creation page of the first application, the method further includes: The bound second application is displayed based on the fifth entry point.

7. The method according to claim 5, characterized in that, The service account creation page also displays the entry point for setting the service account's reception rules and the entry point for setting the service account's reception limit; The reception rule setting entry is used to set and modify reception rules, and the reception limit setting entry is used to set and modify the maximum number of users that the service account can connect to at the same time.

8. The method according to claim 5, characterized in that, The process of obtaining service account information based on the fourth entry point, and then obtaining the service account based on the service account information, further includes: The service account management page is displayed, which shows information about the created service accounts and entry points for modifying each piece of information. Modify any information based on the modification entry point for any information.

9. The method according to claim 8, characterized in that, The service account management page also displays a deletion control for the service account; Following the display service account management page, it also includes: In response to the deletion control being selected, the corresponding service account is deleted.

10. The method according to claim 2, characterized in that, The binding of the at least one second application to the first application includes: Obtain the first identity information of the first application; The first application sends query requests to the server of each second application. The query request result returned by the server of the second application is received, and the result of the query request includes the second identity information of the registered object of the second application; The first identity information is compared with the second identity information to obtain the comparison result; In response to the comparison result indicating that the first identity information matches the second identity information, the second application is bound to the first application.

11. The method according to claim 10, characterized in that, The method further includes: In response to the comparison result indicating that the first identity information and the second identity information are inconsistent, a prompt message is displayed in the first application, the prompt message being used to indicate that the second application has failed to bind with the first application.

12. The method according to claim 1, characterized in that, After displaying the service entry corresponding to the target service account on the interface of the target application, the method further includes: Display the access record page, which includes a cancel access control; In response to the selection of the cancel access control, the display of the service entry corresponding to the target service account on the interface of the target application is canceled.

13. The method according to any one of claims 1 to 12, characterized in that, The first access page displays multiple second applications bound to the first application. The display order of the multiple second applications is determined based on the number of active users of the second application, or based on the number of times the second application has used the services provided by the first application, or based on the number of service accounts associated with each second application.

14. A service access device, characterized in that, The device includes: The display module is used to display the first access page of the first application, wherein the first access page displays at least one second application bound to the first application and at least one service account for the services provided by the first application. The display module is further configured to, in response to the selection of a target application in the at least one second application and a target service account in the at least one service account, send a verification request to the management object of the target application, wherein the verification request is used by the management object of the second application to confirm the binding relationship between the target application and the target service account; The display module is further configured to, upon receiving a confirmation response from the management object of the target application, display a service entry corresponding to the target service account on the interface of the target application. The service entry is configured to enable the services provided by the first application to access the target application through the target service account, so as to provide the services in the target application.

15. A computer device, characterized in that, The computer device includes a processor and a memory, the memory storing at least one computer program, which is loaded and executed by the processor to enable the computer device to implement the access method for the service functions as described in any one of claims 1 to 13.

16. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores at least one computer program, which is loaded and executed by a processor to enable the computer to implement the access method for the service functions as described in any one of claims 1 to 13.

17. A computer program product, characterized in that, The computer program product includes computer instructions stored in a computer-readable storage medium. A processor of a computer device reads the computer instructions from the computer-readable storage medium and executes the computer instructions, causing the computer device to perform the access method for the service function as described in any one of claims 1 to 13.

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