Mobile terminal loss tracking method and device

Abstract

The invention relates to a mobile terminal loss tracking method and a mobile terminal loss tracking device. A mapping relation between an IMEI number and an IMSI number of each mobile terminal in a startup state is stored in an operator side server; the method comprises the following steps that: when a service order relation platform receives an instruction of finding a terminal triggered by a user (client / 400 telephone / webpage and the like), the platform records an order binding relation between an IMEI (International Mobile Equipment Identity) and an IMSI (International Mobile Subscriber Identity) number and a mobile phone number, the platform sends a search instruction to all operator side servers, and the search instruction comprises the following steps: reporting the IMEI information of the terminal to be lost; the result information returned by the operator side server comprises first information associated with the newest IMSI number / mobile phone number in the newest mapping relation of the loss reporting terminal, the newest position matched with the newest IMSI number / mobile phone number and the like; the platform displays the result information through a client program / webpage / or other forms. According to the method, the lost terminal can be accurately tracked and can be found conveniently.

Description

Technical Field

[0001] The present invention relates to the field of software technology, and in particular to a method and device for tracking a lost mobile terminal. Background Art

[0002] The prior art discloses a method for tracking a lost mobile phone, including: Step 1: When the lost mobile phone is turned on, the lost mobile phone's wifi is turned on by default and automatically searches for nearby wifi that can be connected; or when the lost mobile phone is turned on, the lost mobile phone queries the server regularly; Step 2: If the lost mobile phone wifi searches for wifi or when the lost mobile phone queries the server, it automatically establishes a connection with it. Step 3: If the mobile phone wifi searches for wifi, the lost mobile phone wifi search step is executed, and if the mobile phone queries the server, the lost mobile phone server search step is executed. The above method only realizes the mobile phone recovery through pure software. If it is changed to a distant city, the above solution cannot be realized.

[0003] Therefore, how to effectively and accurately track the lost mobile terminal has become a technical problem that urgently needs to be solved. Summary of the invention

[0004] 1. Technical issues to be resolved

[0005] In view of the above-mentioned shortcomings and deficiencies of the prior art, the present invention provides a method and device for tracking a lost mobile terminal, which solves the defect of tracking a lost mobile phone only by software in the prior art by binding with hardware information.

[0006] (II) Technical solution

[0007] In order to achieve the above object, the main technical solutions adopted by the present invention include:

[0008] In a first aspect, an embodiment of the present invention provides a method for tracking a lost mobile terminal, wherein a mapping relationship between the IMEI and IMSI number of each powered-on mobile terminal and the user's mobile phone number is stored in a server on the operator side; the method comprises:

[0009] When the business subscription relationship platform receives the terminal retrieval instruction triggered by the user, it verifies at least one authentication method with the current user;

[0010] If the verification is successful and the binding information of IMEI, user mobile phone number and user identity information is recorded in the service subscription relationship platform, the service subscription relationship platform sends a search instruction to all operator-side servers, and the search instruction includes: IMEI of the reported lost terminal, and searching for the latest IMSI number and mobile phone number mapped by the IMEI in the mapping relationship of the operator's current network;

[0011] The service subscription relationship platform receives a response message of a search instruction returned by a server on an operator side, wherein the response message is the result information of the search by the server from the mapping relationship, and the result information includes: the latest IMSI number mapped by the IMEI in the mapping relationship and the first information associated with the latest IMSI number, the mobile phone number and / or the location;

[0012] The business ordering relationship platform displays the result information.

[0013] Optionally, the service subscription relationship platform receives a terminal retrieval instruction triggered by a user, including:

[0014] The business ordering relationship platform receives a terminal retrieval instruction initiated by a user triggering a button on the client interface;

[0015] Alternatively, the business subscription relationship platform receives a terminal retrieval instruction initiated by the user by calling a 400 number;

[0016] Alternatively, the business subscription relationship platform receives a terminal retrieval instruction initiated by a user triggering a web page operation;

[0017] Alternatively, the business subscription relationship platform displays the result information, including:

[0018] The business subscription relationship platform displays the result information through a client, a web page or a short message.

[0019] Optionally, the method further comprises:

[0020] All operators' servers receive the IMEI and the latest IMSI number of any mobile terminal reported by the mobile terminal when it is turned on;

[0021] The server constructs and stores a mapping relationship based on the received IMEI of the mobile terminal, the latest IMSI number of the mobile terminal, the currently reported time point information, and the mobile phone number of the user to which the latest IMSI number belongs.

[0022] Optionally, before the service subscription relationship platform receives a terminal retrieval instruction triggered by the user, the method further includes:

[0023] The service subscription relationship platform receives the subscription instruction of the anti-loss service triggered by the user, obtains the IMEI number of the mobile terminal corresponding to the subscription instruction and the user's mobile phone number information according to the subscription instruction of the anti-loss service, and displays the upload interface for inputting the holding certificate;

[0024] If the user uploads the purchase voucher and identity information of the mobile terminal corresponding to the order instruction based on the upload interface, the business order relationship platform performs liveness authentication based on the identity information. When the authentication is successful, the mobile terminal IMEI and the user's mobile phone number, user identity information, and liveness authentication information are bound and stored.

[0025] Optionally, before the service subscription relationship platform receives a terminal retrieval instruction triggered by the user, the method further includes:

[0026] The service subscription relationship platform receives a subscription instruction for the anti-loss service triggered by the user, and displays a first interactive interface according to the subscription instruction for the anti-loss service, wherein the first interactive interface includes: a purchase voucher of the mobile terminal, an IMEI number of the mobile terminal, a user's mobile phone number, and input items of user identity information;

[0027] After receiving the information input by the user based on the first interactive interface, the business ordering relationship platform enters the interactive authentication interface so that the user can perform liveness authentication based on the interactive authentication interface.

[0028] After the interactive authentication is completed, the business subscription relationship platform binds and stores the mobile terminal IMEI and the user's mobile phone number, user identity information, and liveness authentication information.

[0029] Optionally, after the service subscription relationship platform binds and stores the mobile terminal IMEI and the user's mobile phone number, user identity information, and liveness authentication information, the method further includes:

[0030] The business subscription relationship platform obtains the verification status of the binding IMEI, user mobile phone number, and user identity information;

[0031] Specifically, the service subscription relationship platform sends a verification instruction to the operator-side server, and the verification instruction includes: whether the terminal IMEI to be verified and the user's mobile phone number and user identity in the binding information are normally online and have communication behavior within a certain period;

[0032] After receiving the verification instruction, the server on the operator side verifies whether the terminal IMEI, user mobile phone number, and user identity to be verified are communicating normally in the operator network;

[0033] If so, feedback that verification is passed is sent to the business ordering relationship platform.

[0034] Optionally, the first information includes: the latest IMSI number mapped by the IMEI, the location of the mobile phone number to which the latest IMSI number belongs, and / or the holding time of the mobile phone number to which the latest IMSI number belongs;

[0035] and / or,

[0036] The server on the operator side stores the mapping relationship between the IMEI, IMSI number, user mobile phone number, user identity information, and / or reporting time point information of all mobile terminals in the operator's turned-on state.

[0037] Optionally, the method further comprises:

[0038] If the interface in which the business ordering relationship platform displays the result information also includes a retrieve button, or the business ordering relationship platform displays a retrieve button, the business ordering relationship platform issues a first retrieve instruction when the user triggers the retrieve button.

[0039] The business subscription relationship platform calls the customer service number of the operator of the mobile phone number to which the latest IMSI number belongs to initiate a connection request to the mobile phone number to which the latest IMSI number belongs, so as to communicate and retrieve the mobile phone number after the connection is established;

[0040] Alternatively, the business subscription relationship platform calls the customer service number of the operator of the mobile phone number to which the latest IMSI number belongs to send a message to the mobile phone number to which the latest IMSI number belongs, and the message includes basic information of the reported user and return information.

[0041] In a second aspect, an embodiment of the present invention further provides a service subscription device for tracking a lost mobile terminal, wherein a mapping relationship between the IMEI and IMSI number of each powered-on mobile terminal and the user's mobile phone number is stored in a server on the operator side; the device comprises:

[0042] A receiving unit, configured to perform at least one authentication method verification with the current user when receiving a terminal retrieval instruction triggered by the user;

[0043] The sending unit is used to send a search instruction to all operator-side servers if the verification is passed and the binding information of IMEI, user mobile phone number and user identity information is recorded in the service subscription device. The search instruction includes: the IMEI of the reported lost terminal, and the latest IMSI number and mobile phone number mapped by the IMEI in the mapping relationship of the operator's current network;

[0044] A result information acquisition unit is used to receive response information of a search instruction returned by a server on an operator side, where the response information is result information of the search by the server from the mapping relationship, and the result information includes: the latest IMSI number mapped by the IMEI in the mapping relationship and the first information associated with the latest IMSI number, mobile phone number and / or location;

[0045] A display unit is used to display the result information.

[0046] In a third aspect, an embodiment of the present invention further provides a computer-readable storage medium, characterized in that: the computer-readable storage medium stores a computer program, and the computer program is configured to implement the steps of any one of the methods in the first aspect when called by a processor.

[0047] (III) Beneficial effects

[0048] When a mobile terminal is lost and found by a finder, the method in this embodiment can be started by installing a new SIM card in the mobile terminal. The finder's personal information such as contact information can be obtained with the help of the server on the operator side, and then the connection between the owner (i.e. the user who reported the loss) and the finder can be established, so that the lost mobile terminal can be smoothly returned to the owner.

[0049] In particular, in this embodiment, the owner (i.e., the user who reported the loss) actively triggers the client program (such as the service subscription relationship platform) to track the lost mobile terminal, rather than the existing server or software search method. Regardless of whether the lost mobile terminal is flashed or not, the solution of the present invention can track the lost mobile terminal.

[0050] Furthermore, the method of this embodiment provides a communication and retrieval channel, so that even if the mobile terminal is lost or stolen, it can be actively communicated and retrieved, effectively avoiding property loss and information leakage of the user. BRIEF DESCRIPTION OF THE DRAWINGS

[0051] Figure 1 A flowchart of a method for tracking a lost mobile terminal provided by an embodiment of the present invention;

[0052] Figure 2 A schematic flow chart of a method for tracking a lost mobile terminal provided by another embodiment of the present invention;

[0053] Figure 3 Schematic diagram of the process of connecting a mobile phone to a carrier;

[0054] Figure 4 A schematic diagram of the structure of a device for tracking a lost mobile terminal provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0055] In order to better explain the present invention and facilitate understanding, the present invention is described in detail below through specific implementation modes in conjunction with the accompanying drawings.

[0056] The present invention relates to a method and device for tracking a lost mobile terminal. A server on an operator side stores a mapping relationship between hardware information (including IMEI) and IMSI number, a mobile phone number of a user to which the IMSI number belongs, and user identity information of each mobile terminal in a powered-on state. The method comprises: when a service subscription relationship platform receives a user-triggered (client / 400 phone / webpage, etc.) command to retrieve a terminal, a real-name verification is initiated; if the verification is passed and the subscription binding relationship between hardware (IMEI) and IMSI number and mobile phone number is recorded in the service subscription relationship platform, the service subscription relationship platform sends a search instruction to all operator side servers, the search instruction is a search instruction including the hardware information of the lost terminal, the original mobile phone number of the lost terminal, and the identity information of the lost user, and searches for the latest IMSI number and mobile phone number mapped by the hardware information in the operator network mapping relationship; receiving response information of the search instruction returned by the server, the response information is the result information of the server searching from the mapping relationship, including: the latest IMSI number mapped by the hardware information in the mapping relationship and the first information associated with the latest IMSI number, mobile phone number, location, etc.; the service subscription relationship platform displays the result information through a client program / webpage / or other forms. The above method can accurately track the lost terminal and facilitate its retrieval.

[0057] In order to better understand the specific solutions of the embodiments of the present invention, the following detailed description is continued with reference to the accompanying drawings.

[0058] The embodiment of the present invention provides a method for tracking a lost mobile terminal. Figure 1 As shown, in this embodiment, the server on the operator side stores the mapping relationship between the IMEI and IMSI number of each mobile terminal in the power-on state and the user's mobile phone number; the method of this embodiment may include the following steps:

[0059] 101. When the business subscription relationship platform receives a terminal retrieval instruction triggered by a user, it verifies at least one authentication method with the current user.

[0060] In a specific application, the business subscription relationship platform receives a terminal retrieval instruction initiated by a user triggering a client interface button; or, the business subscription relationship platform receives a terminal retrieval instruction initiated by a user dialing a 400 number; or, the business subscription relationship platform receives a terminal retrieval instruction initiated by a user triggering a web page operation, and so on. This embodiment does not limit them and is only for illustrative purposes.

[0061] For example, when the business ordering relationship platform receives an instruction to retrieve the terminal, it can first initiate face recognition, and then initiate authentication of the user's ID card information to implement verification of at least one liveness authentication method.

[0062] In other embodiments, a combination of fingerprint or face authentication may be used.

[0063] 102. If the verification is successful and the binding information of IMEI, user mobile phone number and user identity information is recorded in the service subscription relationship platform, the service subscription relationship platform sends a search instruction to all operator-side servers, and the search instruction includes: the IMEI of the reported lost terminal, and searching for the latest IMSI number and mobile phone number mapped by the IMEI in the mapping relationship of the operator network.

[0064] For example, the IMEI of this embodiment may be the hardware information of the mobile terminal. In a specific application, the search instruction may also include: identity information of the user who reported the loss, etc. The content of the search instruction may be set according to actual needs, and this embodiment does not limit it.

[0065] In other embodiments, the service subscription relationship platform may also record the terminal serial number, MEID number, and PESN number of the mobile terminal, which is not limited in this embodiment.

[0066] 103. The service subscription relationship platform receives response information of the search instruction returned by the server on the operator side, where the response information is the result information of the search by the server from the mapping relationship, and the result information includes: the latest IMSI number mapped by the IMEI in the mapping relationship and the first information, where the first information is the mobile phone number and / or location information associated with the latest IMSI number;

[0067] 104. The service subscription relationship platform displays the result information. For example, the service subscription relationship platform may display the result information via a client, a web page, or a short message.

[0068] When the method in this embodiment is started by a finder who installs a new SIM card (i.e., a new mobile phone number) in the mobile terminal after the mobile terminal is lost, the finder's personal information such as contact information can be obtained with the help of the server on the operator side, and then the connection between the owner (i.e., the user who reported the loss) and the finder can be established, so that the lost mobile terminal can be smoothly returned to the owner.

[0069] In this embodiment, the server on the operator side may be a cloud server. Regardless of whether the lost mobile terminal has been flashed, the contact information of the new user of the mobile terminal can be obtained through the cloud server, thereby ensuring the accuracy of tracking.

[0070] In practical applications, before the above step 101, the method of this embodiment may further include the following step 100:

[0071] 100. The server on the operator side receives the IMEI of the mobile terminal and the latest IMSI number of the mobile terminal reported by any mobile terminal when it is turned on;

[0072] The server constructs and stores a mapping relationship based on the received IMEI of the mobile terminal, the latest IMSI number of the mobile terminal, the currently reported time point information, and the mobile phone number of the user to which the latest IMSI number belongs.

[0073] The server on the operator side in this embodiment includes information of all operators such as China Telecom, China Unicom, and China Mobile.

[0074] In this embodiment, the binding information stored in the service subscription relationship platform may include: a mobile terminal IMEI and an IMSI number, the mobile phone number of the user to which the IMSI number belongs, user identity information, and liveness authentication information;

[0075] Alternatively, a mobile terminal IMEI and two IMSI numbers, a user's mobile phone number to which each IMSI number belongs, a user identity information, and a liveness authentication information. The method of this embodiment can quickly and effectively track a lost mobile terminal, making it more convenient and portable for users. In addition, the method of this embodiment can also ensure the security of user operations. Through verification of at least two authentication methods, the security of information on the operator side can be ensured to prevent the information from being used maliciously.

[0076] like Figures 1 to 3 As shown, this embodiment also provides a method for tracking a lost mobile terminal. The method of this embodiment may also include the following steps:

[0077] 201. The service subscription relationship platform receives a subscription instruction for an anti-loss service triggered by a user, and displays a first interactive interface according to the subscription instruction for the anti-loss service, wherein the first interactive interface includes: a purchase voucher of the mobile terminal, an IMEI number of the mobile terminal, and input items of a user's mobile phone number and user identity information;

[0078] 202. After receiving the information input by the user based on the first interactive interface, the business subscription relationship platform performs an interactive authentication interface, so that the user performs liveness authentication based on the interactive authentication interface;

[0079] 203. After the interactive authentication is completed, the service subscription relationship platform binds and stores the IMEI and IMSI number of the mobile terminal, the user's mobile phone number, the user's identity information, and the liveness authentication information.

[0080] For example, to ensure better binding behavior and prevent binding errors, in this embodiment, the service subscription relationship platform sends a verification instruction to the operator-side server, and the verification instruction includes: whether the IMEI terminal and the user mobile phone number and user identity in the binding information are normally online and have communication behavior within a certain period;

[0081] After receiving the verification instruction, the server on the operator side verifies whether the IMEI, the user's mobile phone number, and the user's identity in the subscription relationship within the verification period are communicating normally in the operator's network;

[0082] If the verification is passed, that is, the IMEI, user mobile phone number, and user identity in the subscription relationship are in normal communication and matching status in the operator's network, then the feedback verification is passed. If the verification is passed, the binding will take effect, otherwise the binding will not take effect.

[0083] That is to say, in actual use, the service subscription relationship platform also needs to verify the use of the network based on the IMEI and IMSI number, the user's mobile phone number and the server of the operator to which the mobile phone number belongs, such as the verification period and whether the verification is true. If the verification period exceeds three months, the verification is confirmed to be true. Figure 2 In step 14, the user's mobile phone number, identity information and terminal network usage are verified. The operator can verify the IMEI and IMSI number sent by the service subscription platform and the user's mobile phone number with the help of the user's account opening level information and the current real-time network activation information. If the verification is the same, it is considered that the verification is successful.

[0084] In actual applications, any mobile phone needs to report IMSI and IMEI when it is turned on and connected to the network. In addition, when a user uses any new mobile phone number, he needs to open an account and register it on the operator side, which requires saving identity information.

[0085] 204. When the terminal is lost, when the business subscription relationship platform receives a terminal recovery instruction triggered by the user, it verifies at least one authentication method with the current user.

[0086] 205. If the verification is successful and the binding information of IMEI and IMSI number, user mobile phone number and user identity information is recorded in the service subscription relationship platform;

[0087] 206. The service subscription relationship platform sends a search instruction to all operator-side servers, wherein the search instruction includes: the IMEI of the reported terminal, identity information of the reported user, and information on the latest IMSI number and mobile phone number mapped to the IMEI in the mapping relationship of the operator network.

[0088] In this embodiment, the service subscription relationship platform can send a search instruction to all operator-side servers, and then receive a response information fed back by a server of an operator that has found the result information. In a possible implementation, assuming that there is only one operator, or the information of all operators is managed by a server on the operator side, there is no need to transfer operators. In another optional implementation, assuming that there are three operators, the search instruction of 206 can be sent to an operator A-side server. At this time, the operator A server can first query whether the IMEI number has been activated in the network of this operator A server. If not, the operator A can forward the search instruction to the operator B-side server, and the operator B-side server queries whether the IMEI number has been activated in the network of this operator B side. If there is no such IMEI number in the operator B-side server, the search instruction can be transferred to the operator C, and traversed in this way. The historical data and current data of the mobile phone with the IMEI number turned on and connected to the network can be found in operators A, B, and C. Then, step 207 is executed through the historical data and the current data to obtain the final result information.

[0089] 207. The operator-side server searches for the latest IMSI number and the first information mapped to the IMEI in the mapping relationship based on the search instruction. The first information is the mobile phone number and / or location information associated with the latest IMSI number.

[0090] Correspondingly, the service subscription relationship platform receives the response information of the search instruction returned by the server on the operator side, and the response information is the result information of the search by the server from the mapping relationship, and the result information includes: the latest IMSI number mapped by the IMEI in the mapping relationship and the first information.

[0091] For example, the first information may also include: the location of the mobile phone number to which the latest IMSI number belongs, and the holding time of the mobile phone number to which the latest IMSI number belongs, etc. The first information is set according to actual needs and is not limited in this embodiment.

[0092] The server on the operator side stores the mapping relationship between the IMEI and IMSI numbers of all mobile terminals in the operator's turned-on state, the user's mobile phone number, and the reporting time point information.

[0093] 208. The business ordering relationship platform displays the result information.

[0094] 209. If the interface in which the business ordering relationship platform displays the result information also includes a retrieve button or the business ordering relationship platform displays a retrieve button, the business ordering relationship platform issues a first retrieve instruction when the user triggers the retrieve button.

[0095] The business subscription relationship platform calls the customer service number of the operator to which the mobile phone number to which the latest IMSI number belongs to initiates a connection request to the mobile phone number to which the latest IMSI number belongs, so as to communicate and retrieve the mobile phone number after the connection is established;

[0096] Alternatively, the business subscription relationship platform calls the customer service number of the operator to which the mobile phone number to which the latest IMSI number belongs to send a message to the mobile phone number to which the latest IMSI number belongs, and the message includes basic information of the reported user and return information.

[0097] In this embodiment, the owner actively triggers the service subscription relationship platform to track, rather than tracking by searching in the existing server or software. Regardless of whether the lost mobile terminal is flashed or not, the solution of the present invention can track the lost mobile terminal.

[0098] Furthermore, the method of this embodiment provides a communication and retrieval channel, so that even if the mobile terminal is lost or stolen, it can be actively communicated and retrieved, effectively avoiding property loss and information leakage of the user.

[0099] like Figure 4 As shown, Figure 4 The schematic diagram of the structure of a mobile terminal lost tracking device provided by an embodiment of the present invention is shown. The mapping relationship between the IMEI and IMSI number of each mobile terminal in the powered-on state, the user's mobile phone number, and the user's identity information is stored in the server on the operator side. A mobile terminal lost tracking device of this embodiment includes:

[0100] A receiving unit, configured to perform at least one authentication method verification with the current user when receiving a terminal retrieval instruction triggered by the user;

[0101] The sending unit is used to send a search instruction to all operator-side servers if the verification is passed and the binding information of the IMEI and IMSI number, the user's mobile phone number, and the user's identity information is recorded in the service subscription device. The search instruction includes: the IMEI of the reported lost terminal, and searching for the latest IMSI number and mobile phone number mapped by the IMEI in the mapping relationship of the operator network;

[0102] A result information acquisition unit, used for the service subscription device to receive a response information of a search instruction returned by a server on the operator side, the response information is the result information of the server searching from the mapping relationship, and the result information includes: the latest IMSI number mapped by the IMEI in the mapping relationship and the first information associated with the latest IMSI number, mobile phone number and / or location;

[0103] A display unit is used to display the result information.

[0104] The device of this embodiment is that the owner actively triggers the client program to track, rather than the existing server or software method to track. Regardless of whether the lost mobile terminal is flashed or not, the lost mobile terminal can be tracked.

[0105] In addition, an embodiment of the present invention further provides an electronic device, which includes a memory and a processor, and a computer program stored in the memory, wherein the computer program is configured to implement the above-mentioned Figures 1 to 3 The steps of the method.

[0106] Furthermore, an embodiment of the present invention further provides a computer-readable storage medium, wherein the computer-readable storage medium stores a computer program, wherein the computer program is configured to be called by a processor. Figure 1 or Figure 2 The steps of the method are described.

[0107] This embodiment provides a channel for active communication and retrieval, so that even if the mobile terminal is lost or stolen, active communication and retrieval can be performed, effectively avoiding property loss and information leakage of the user.

[0108] It will be appreciated by those skilled in the art that embodiments of the present invention may be provided as methods, systems or computer program products. Therefore, the present invention may take the form of a complete hardware embodiment, a complete software embodiment, or an embodiment combining software and hardware. Furthermore, the present invention may take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

[0109] The present invention is described with reference to the flowcharts and / or block diagrams of the methods, devices (systems) and computer program products according to the embodiments of the present invention. It should be understood that each process and / or box in the flowchart and / or block diagram, as well as the combination of the processes and / or boxes in the flowchart and / or block diagram, can be implemented by computer program instructions.

[0110] It should be noted that in the claims, any reference numerals placed between brackets shall not be construed as limiting the claims. The word "comprising" does not exclude the presence of components or steps not listed in the claims. The word "a" or "an" preceding a component does not exclude the presence of a plurality of such components. The invention may be implemented by means of hardware comprising several different components and by means of a suitably programmed computer. In the claims enumerating several means, several of these means may be embodied by the same hardware. The use of the words first, second, third, etc., is for convenience of expression only and does not indicate any order. These words may be understood as part of the component name.

[0111] In addition, it should be noted that, in the description of this specification, the description of the terms "one embodiment", "some embodiments", "embodiment", "example", "specific example" or "some examples" etc. means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present invention. In this specification, the schematic representations of the above terms do not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described may be combined in any one or more embodiments or examples in a suitable manner. In addition, those skilled in the art may combine and combine the different embodiments or examples described in this specification and the features of the different embodiments or examples, unless they are contradictory.

[0112] Although the preferred embodiments of the present invention have been described, those skilled in the art may make other changes and modifications to these embodiments after knowing the basic creative concept. Therefore, the claims should be interpreted as including the preferred embodiments and all changes and modifications falling within the scope of the present invention.

[0113] Obviously, those skilled in the art can make various modifications and variations to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention should also include these modifications and variations.

Claims

1. A method for tracking a lost mobile terminal, characterized in that: The server on the operator side stores the mapping relationship between the IMEI and IMSI number of each mobile terminal in the power-on state and the user's mobile phone number; the method includes: When the business subscription relationship platform receives the terminal retrieval instruction triggered by the user, it verifies at least one authentication method with the current user; If the verification is successful and the binding information of IMEI, user mobile phone number and user identity information is recorded in the service subscription relationship platform, the service subscription relationship platform sends a search instruction to all operator-side servers, and the search instruction includes: IMEI of the reported lost terminal, and searching for the latest IMSI number and mobile phone number information mapped by the IMEI in the mapping relationship of the operator's current network; The service subscription relationship platform receives response information of a search instruction returned by a server on an operator side, and the response information is the result information of the search by the server from the mapping relationship, and the result information includes: the latest IMSI number mapped by the IMEI in the mapping relationship and the first information, and the first information is the mobile phone number and / or location information associated with the latest IMSI number; The business ordering relationship platform displays the result information.

2. The method according to claim 1, characterized in that: The business ordering relationship platform receives the terminal retrieval instruction triggered by the user, including: The business ordering relationship platform receives a terminal retrieval instruction initiated by a user triggering a button on the client interface; Alternatively, the business subscription relationship platform receives a terminal retrieval instruction initiated by the user by calling a 400 number; Alternatively, the business subscription relationship platform receives a terminal retrieval instruction initiated by a user triggering a web page operation; Alternatively, the business subscription relationship platform displays the result information, including: The business subscription relationship platform displays the result information through a client, a web page or a short message.

3. The method according to claim 1, characterized in that: The method further comprises: All operators' servers receive the IMEI and the latest IMSI number of any mobile terminal reported by the mobile terminal when it is turned on; The server constructs and stores a mapping relationship based on the received IMEI of the mobile terminal, the latest IMSI number of the mobile terminal, the currently reported time point information, and the mobile phone number of the user to which the latest IMSI number belongs.

4. The method according to claim 1, characterized in that: Before the service subscription relationship platform receives the terminal retrieval instruction triggered by the user, the method further includes: The service subscription relationship platform receives the subscription instruction of the anti-loss service triggered by the user, obtains the IMEI number of the mobile terminal corresponding to the subscription instruction and the user's mobile phone number information according to the subscription instruction of the anti-loss service, and displays the upload interface for inputting the holding certificate; If the user uploads the purchase voucher and identity information of the mobile terminal corresponding to the order instruction based on the upload interface, the business order relationship platform performs liveness authentication based on the identity information. When the authentication is successful, the mobile terminal IMEI and the user's mobile phone number, user identity information, and liveness authentication information are bound and stored.

5. The method according to claim 1, characterized in that: Before the service subscription relationship platform receives the terminal retrieval instruction triggered by the user, the method further includes: The service subscription relationship platform receives a subscription instruction for the anti-loss service triggered by the user, and displays a first interactive interface according to the subscription instruction for the anti-loss service, wherein the first interactive interface includes: a purchase voucher of the mobile terminal, an IMEI number of the mobile terminal, a user's mobile phone number, and input items of user identity information; After receiving the information input by the user based on the first interactive interface, the business ordering relationship platform enters the interactive authentication interface so that the user can perform liveness authentication based on the interactive authentication interface. After the interactive authentication is completed, the business subscription relationship platform binds and stores the mobile terminal IMEI and the user's mobile phone number, user identity information, and liveness authentication information.

6. The method according to claim 4 or 5, characterized in that: After the service subscription relationship platform binds and stores the mobile terminal IMEI and the user's mobile phone number, user identity information, and liveness authentication information, the method further includes: The business subscription relationship platform obtains the verification status of the binding IMEI, user mobile phone number, and user identity information; Specifically, the service subscription relationship platform sends a verification instruction to the operator-side server, and the verification instruction includes: whether the terminal IMEI to be verified and the user's mobile phone number and user identity in the binding information are normally online and have communication behavior within a certain period; After receiving the verification instruction, the server on the operator side verifies whether the terminal IMEI, user mobile phone number, and user identity to be verified are communicating normally in the operator network; If so, feedback that verification is passed is sent to the business ordering relationship platform.

7. The method according to claim 1, characterized in that: The first information includes: the location of the mobile phone number to which the latest IMSI number belongs, and / or the holding time of the mobile phone number to which the latest IMSI number belongs; and / or, The server on the operator side stores the mapping relationship between the IMEI, IMSI number, user mobile phone number, user identity information, and / or reporting time point information of all mobile terminals in the operator's turned-on state.

8. The method according to claim 1, characterized in that: The method further comprises: If the interface in which the business ordering relationship platform displays the result information also includes a retrieve button, or the business ordering relationship platform displays a retrieve button, the business ordering relationship platform issues a first retrieve instruction when the user triggers the retrieve button. The business subscription relationship platform calls the customer service number of the operator of the mobile phone number to which the latest IMSI number belongs to initiate a connection request to the mobile phone number to which the latest IMSI number belongs, so as to communicate and retrieve the mobile phone number after the connection is established; Alternatively, the business subscription relationship platform calls the customer service number of the operator of the mobile phone number to which the latest IMSI number belongs to send a message to the mobile phone number to which the latest IMSI number belongs, and the message includes basic information of the reported user and return information.

9. A service subscription device for tracking a lost mobile terminal, characterized in that: The server on the operator side stores the mapping relationship between the IMEI and IMSI number of each mobile terminal in the power-on state and the user's mobile phone number; the device includes: A receiving unit, configured to perform at least one authentication method verification with the current user when receiving a terminal retrieval instruction triggered by the user; The sending unit is used to send a search instruction to all operator-side servers if the verification is passed and the binding information of IMEI, user mobile phone number and user identity information is recorded in the service subscription device. The search instruction includes: the IMEI of the reported lost terminal, and the latest IMSI number and mobile phone number mapped by the IMEI in the mapping relationship of the operator's current network; A result information acquisition unit is used to receive response information of a search instruction returned by a server on an operator side, where the response information is result information of the search by the server from the mapping relationship, and the result information includes: the latest IMSI number mapped by the IMEI in the mapping relationship and the first information associated with the latest IMSI number, mobile phone number and / or location; A display unit is used to display the result information.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and the computer program is configured to implement the steps of any one of claims 1-8 when called by a processor.

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