Task processing method and system based on closed-loop digital management

Abstract

The invention discloses a task processing method and system based on closed-loop digital management, and the method comprises the steps: obtaining a strategy, and decomposing the strategy into a plurality of tasks; obtaining an executor set list, and distributing each task to each executor in the executor set list; and obtaining an execution result of each executor, and updating the capability information of the corresponding executor according to each execution result. According to the method, matching between the company task and the executor is carried out through the capability information of the executor, and after the task is differentiated to the corresponding executor, the growth of the executor in task execution is evaluated according to the feedback result of the executor, so that the capability value of the executor in the system is updated; therefore, the feedback result of the executor is utilized, and strategic closed-loop digital management is realized.

Description

Technical Field

[0001] The present invention relates to the field of computer application technology, and in particular to a task processing method, a terminal and a storage medium based on closed-loop digital management. Background Art

[0002] Traditional enterprise management usually relies heavily on the subjective actions of managers. For this reason, existing technologies have proposed a variety of digital management solutions, one of which is to reduce the workload of managers and the other is to standardize the management methods of managers to achieve flat overall management.

[0003] However, the existing digital management methods only simplify the communication process between managers and those being managed, and standardize the interaction between managers and those being managed. The feedback information from executives is not utilized, and closed-loop digital management of the strategy is not achieved. Summary of the invention

[0004] The purpose of the present invention is to provide a task processing method, system, terminal and storage medium based on closed-loop digital management, aiming to improve and solve the problem that the existing technology does not utilize the feedback information of the executors and does not realize the closed-loop digital management of the strategy.

[0005] The technical solution adopted by the present invention to solve the technical problem is as follows:

[0006] The present invention provides a task processing method based on closed-loop digital management, and the task processing method based on closed-loop digital management includes:

[0007] Get the strategy, break down said strategy into tasks;

[0008] Obtain a list of executors, and assign each of the tasks to each executor in the list of executors;

[0009] Obtain the execution results of each executor and update the capability information of the corresponding executor according to each execution result.

[0010] Furthermore, the strategy is decomposed into multiple tasks, specifically including:

[0011] Decompose the strategy into multiple sub-strategies and match each sub-strategy with the department organization;

[0012] Each of the sub-strategies is broken down into a plurality of the tasks.

[0013] Furthermore, after each of the sub-strategies is decomposed into a plurality of the tasks, it further includes:

[0014] Obtain the task difficulty coefficient and task wealth value of each of the tasks, calculate the task difficulty coefficient and task wealth value, and obtain the budget occupancy value of each task.

[0015] Furthermore, the obtaining of the list of executors and assigning each of the tasks to each executor in the list of executors specifically includes:

[0016] Matching each of the tasks with each of the executors to obtain a task matching result;

[0017] Allocate each of the tasks to each of the executors according to the task matching results.

[0018] Furthermore, the executor set list includes capability information of multiple executors;

[0019] The matching of each of the tasks and each of the executors to obtain a task matching result specifically includes:

[0020] Acquire capability requirement information of each of the tasks, and calculate the matching degree between the capability requirement information of each of the tasks and the capability information of each of the executors;

[0021] Each of the tasks and each of the executors are matched according to the matching degree to obtain the task matching result.

[0022] Furthermore, the capability information of the corresponding executor is updated according to each execution result, including:

[0023] According to each execution result, obtaining each completion score corresponding to each execution result;

[0024] According to each of the completion scores, the capability information of the corresponding executors is updated.

[0025] Furthermore, the obtaining of completion scores corresponding to the execution results according to the execution results specifically includes:

[0026] Pushing each of the execution results to the organization leader, the task demander, and the executor's immediate superior, and obtaining the organization leader's satisfaction score, the task demander's satisfaction score, and the immediate superior's satisfaction score for each of the execution results;

[0027] Taking a weighted average of the satisfaction scores of the organization leader, the task demander and the immediate supervisor for each of the execution results, to obtain a weighted average score for each of the execution results;

[0028] The weighted average score of each execution result is multiplied by the task difficulty coefficient to obtain the completion score of each execution result.

[0029] In addition, to achieve the above-mentioned purpose, the present invention further provides a task processing system based on closed-loop digital management, the task processing system based on closed-loop digital management comprising:

[0030] A strategy decomposition module, used for obtaining a strategy and decomposing the strategy into a plurality of tasks;

[0031] A task assignment module is used to obtain a list of executors and assign each task to each executor in the list of executors;

[0032] The execution feedback module is used to obtain the execution results of each executor and update the corresponding executor's capability information according to each execution result.

[0033] In addition, to achieve the above-mentioned purpose, the present invention also provides a terminal, which includes: a memory, a processor, and a task processing program based on closed-loop digital management stored in the memory and executable on the processor, wherein the task processing program based on closed-loop digital management, when executed by the processor, controls the terminal to implement the steps of the task processing method based on closed-loop digital management as described above.

[0034] In addition, to achieve the above-mentioned purpose, the present invention also provides a storage medium, which stores a task processing program based on closed-loop digital management. When the task processing program based on closed-loop digital management is executed by a processor, the steps of the task processing method based on closed-loop digital management as described above are implemented.

[0035] The present invention adopts the above technical solution to achieve the following effects:

[0036] The present invention matches company tasks with executors through the executor's capability information, and after assigning tasks to corresponding executors, evaluates the executor's personal growth in task execution based on the executor's feedback, thereby updating the executor's capability value in the system to realize the utilization of the executor's feedback and achieve closed-loop digital management of the strategy. BRIEF DESCRIPTION OF THE DRAWINGS

[0037] Figure 1 is a flowchart of the steps of a task processing method based on closed-loop digital management in a preferred embodiment of the present invention;

[0038] Figure 2 It is a structural diagram of a task processing system based on closed-loop digital management in a preferred embodiment of the present invention;

[0039] Figure 3 It is a schematic diagram of the operating environment of a preferred embodiment of the terminal of the present invention. DETAILED DESCRIPTION

[0040] In order to make the purpose, technical solution and advantages of the present invention clearer and more specific, the present invention is further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not used to limit the present invention.

[0041] Embodiment 1

[0042] Please refer to Figure 1 , Embodiment 1 of the present invention is a task processing method based on closed-loop digital management, which comprises the steps of:

[0043] S1. Obtain a strategy and decompose the strategy into multiple tasks.

[0044] In this embodiment, acquiring strategy specifically means acquiring the formulated strategic direction, strategic goals, budget and North Star indicators, where the strategic direction and strategic goals, as the name implies, are the goals and specific implementation directions to be achieved by the overall strategy, the budget is the investment required to implement the strategy, which includes personnel budget, capital budget and other investment budgets, the North Star indicator is also called the only key indicator, which is a specific indicator used to measure whether the strategic goals are achieved, where the strategic goals include year, responsible organization, responsible person, target items, target number, etc., the strategic direction includes year, organization, strategic description, etc. For example, if a company's strategic goal is to expand its scale, then the North Star indicator can be an indicator related to the expansion scale, such as revenue scale or profit scale, according to actual needs. Its strategic direction in a certain year can be to open more stores so as to better expand the revenue scale in subsequent years. If the formula strategy is to increase revenue, the North Star indicator can be how much revenue will be achieved, which can be broken down into multiple years. For example, the overall strategy is 1.8 billion, the current situation is 1.2 billion, and it will be completed in three years. Then the indicators for each year can be 1.4 billion, 1.6 billion and 1.8 billion.

[0045] After obtaining the strategy, it is necessary to decompose the strategy according to the strategic direction, strategic goals and North Star indicators. First, the overall strategy needs to be decomposed into different sub-strategies that each organization is responsible for, and the organization and sub-strategies need to be matched, as well as the relevant resources allocated to different sub-strategies. For example, in the direction of opening more stores, the human resources department needs to ensure the recruitment of store clerks and the training of store managers, the business department needs to conduct field investigations, select store sites, and communicate to rent stores, the finance department needs to make plans and provide different budgets for different stores, and the management department needs to build a good organizational structure to accommodate larger-scale stores, and so on.

[0046] The sub-strategy includes the sub-strategy content, sub-strategy indicator values ​​and sub-strategy budget values ​​of the sub-strategy. The sub-strategy content includes the year, organization and strategy description. The strategy description is the specific implementation description. For example, for sales tasks, it includes the objects to be visited, the sales methods, etc. For store expansion, it includes the city scope of the store inspection, the requirements of the store, etc. The sub-strategy indicator values ​​include the year, responsible organization, responsible person, target items, target number and related company strategy. Among them, the responsible organization and responsible person are the organization that implements the sub-strategy specifically and the strategic person in charge of the overall implementation plan. The target items and target number are the specific indicators of the sub-strategy, such as the number of store inspections. The related company strategy is other sub-strategies related to the sub-strategy. For example, store expansion is related to multiple departments such as personnel and finance, and sales are related to multiple departments such as procurement (advertising) and finance.

[0047] In this embodiment, each sub-strategy is set to have viewing permissions for the matched organization and employees within the organization, and editing permissions are set for the corresponding authorized employees, so that employees can understand the specific way to complete the task, so that the way to complete the task can better benefit the sub-strategy. Editing permissions help to provide timely feedback and modifications to changing situations, which can not only adjust unreasonable places when creating sub-strategies, but also better adapt to the ever-changing actual situation.

[0048] After obtaining the sub-strategy, the organization needs to further decompose the sub-strategy into tasks and assign the tasks to the corresponding executors. In this embodiment, the tasks include task difficulty, task index value, task wealth value, etc. Among them, the task index value is a decomposition of the sub-strategy index value. The task difficulty is based on the specific task type and object. For example, for a sales visit task, the difficulty of the task is set according to the difficulty of the customer's historical tasks and the feedback of the executors of the historical figures, and the difficulty is appropriately reduced for long-term cooperative customers.

[0049] In this embodiment, tasks are divided into four levels, S, A, B and C. Tasks of different levels have different wealth values, and tasks of the same task wealth value, but different levels occupy different sub-strategic budgets. Specifically, the department budget occupied by a task is the product of the task wealth value and the difficulty coefficient. In this embodiment, the difficulty coefficient of an S-level task is 1.5, the difficulty coefficient of an A-level task is 1.3, the difficulty coefficient of a B-level task is 1.2, and the difficulty coefficient of a C-level task is 1. This is because the higher the difficulty of a task, the more variables it has, and the greater the possibility of exceeding the budget, so sufficient room needs to be left.

[0050] Tasks can also be created by the organization head or ordinary employees. Ordinary employees can only create auxiliary tasks, and the task wealth value of auxiliary tasks is 0. The organization head can create regular tasks, and the regular task wealth value is within the sub-strategic budget value, and manually assign tasks.

[0051] S2. Obtain a list of executors, and assign each of the tasks to each executor in the list of executors.

[0052] In this embodiment, the executor set list includes the name information and ability information of each executor, wherein the ability information is divided into management ability information and professional ability information, and each information is divided into multiple sub-dimensional information. For example, professional ability may include communication ability, departmental professional ability, adaptability, etc. In this embodiment, tasks are assigned to executors based on the ability information of each executor.

[0053] Specifically, in this embodiment, the task sets a specific ability requirement value based on the task indicator value and the task difficulty. For example, the ability value requirement coefficient of each ability can be given according to the specific task type, and the total ability value requirement can be given according to the task difficulty on this basis. The total ability value requirement and the ability value requirement coefficient are multiplied to obtain the final ability value distribution requirement for each ability.

[0054] After that, the task is assigned to the appropriate executor. Specifically, it can be based on the ability value requirement coefficient of each ability, and the sub-dimensional information of each ability of the executor is weighted and summed to obtain the matching score of all executors and tasks, and then the task is assigned to the executor with the highest matching degree. It can also be based on the total ability value requirement and the sum of the sub-dimensional information of each ability of the executor. The executor whose total value is greater than the total ability value requirement is selected, or the two can be combined. The total value is first screened according to the total ability value requirement, and the executor whose total value is greater than the total ability value requirement is selected. Then, according to the ability value requirement coefficient of each ability, the sub-dimensional information of each ability of the executor who meets the requirements is weighted and summed to obtain the matching score of the executor who meets the requirements, and then selected from them. To avoid executors with insufficient ability from performing tasks with too high difficulty. In other optional embodiments, a specific level can also be set for each executor. When matching tasks and executors, the task difficulty can be associated with the level, and only executors whose levels meet the task difficulty requirements are selected.

[0055] S3. Obtain the execution results of each executor, and update the capability information of the corresponding executor according to each of the execution results.

[0056] During the execution of the task, the entire strategic execution process is digitally monitored, and the process is monitored and analyzed, risks are automatically discovered, and indicators are inspected and adjusted through digital dashboards.

[0057] In this embodiment, when the task is completed, the executor returns the execution result, which includes information such as the title, related indicators, executor, completion time, task wealth value and task difficulty. Afterwards, the executor's completion score is obtained based on the execution result, and then the executor's ability information is updated based on the executor's score. In an optional embodiment, the executor can also be given experience points based on the executor's score. When the executor's experience value reaches a threshold, the executor's level is upgraded.

[0058] Specifically, the completion score of the executor is obtained according to the execution result. The score of the corresponding executor can be obtained according to the difficulty and completion status of the task, such as the product of the indicator achievement rate and the task difficulty coefficient, or the score can be obtained by evaluation by a dedicated person. Specifically, the execution result can be pushed to the organization head, the task demander, and the executor's immediate superior, and the organization head, the task demander, and the executor's immediate superior will give satisfaction scores respectively. The satisfaction scores of the three are then weighted averaged to obtain a weighted average satisfaction score, and the product of the weighted average satisfaction score and the task difficulty coefficient is used as the completion score.

[0059] Afterwards, the ability value of the corresponding executor is updated. The ability increase value can be calculated based on the completion score, and the ability increase value can be allocated to the sub-dimensional information of each ability of the executor according to the demand coefficient of the task for each ability. The corresponding superior can also manually adjust the ability value of the corresponding executor according to the completion score and task difficulty.

[0060] Embodiment 2

[0061] See also Figure 2 Based on the above method, the present invention also provides a task processing system based on closed-loop digital management, the task processing system based on closed-loop digital management comprising:

[0062] A strategy decomposition module 51 is used to obtain a strategy and decompose the strategy into multiple tasks;

[0063] Furthermore, the strategy is decomposed into multiple tasks, specifically including:

[0064] Decompose the strategy into multiple sub-strategies and match each sub-strategy with the department organization;

[0065] Each of the sub-strategies is broken down into a plurality of the tasks.

[0066] Furthermore, after each of the sub-strategies is decomposed into a plurality of the tasks, it further includes:

[0067] Obtain the task difficulty coefficient and task wealth value of each of the tasks, calculate the task difficulty coefficient and task wealth value, and obtain the budget occupancy value of each task.

[0068] The task assignment module 52 is used to obtain a list of executors and assign each task to each executor in the list of executors;

[0069] Furthermore, the obtaining of the list of executors and assigning each of the tasks to each executor in the list of executors specifically includes:

[0070] Matching each of the tasks with each of the executors to obtain a task matching result;

[0071] Allocate each of the tasks to each of the executors according to the task matching results.

[0072] Furthermore, the executor set list includes capability information of multiple executors;

[0073] The matching of each of the tasks and each of the executors to obtain a task matching result specifically includes:

[0074] Acquire capability requirement information of each of the tasks, and calculate the matching degree between the capability requirement information of each of the tasks and the capability information of each of the executors;

[0075] Each of the tasks and each of the executors are matched according to the matching degree to obtain the task matching result.

[0076] The execution feedback module 53 is used to obtain the execution results of each executor and update the capability information of the corresponding executor according to each execution result.

[0077] Furthermore, the capability information of the corresponding executor is updated according to each execution result, including:

[0078] According to each execution result, obtaining each completion score corresponding to each execution result;

[0079] According to each of the completion scores, the capability information of the corresponding executors is updated.

[0080] Furthermore, the obtaining of completion scores corresponding to the execution results according to the execution results specifically includes:

[0081] Pushing each of the execution results to the organization leader, the task demander, and the executor's immediate superior, and obtaining the organization leader's satisfaction score, the task demander's satisfaction score, and the immediate superior's satisfaction score for each of the execution results;

[0082] Taking a weighted average of the satisfaction scores of the organization leader, the task demander and the immediate supervisor for each of the execution results, to obtain a weighted average score for each of the execution results;

[0083] The weighted average score of each execution result is multiplied by the task difficulty coefficient to obtain the completion score of each execution result.

[0084] Embodiment 3

[0085] See also Figure 3 Based on the above method, the present invention also provides a terminal, which includes: a memory 10, a processor 20, and a task processing program based on closed-loop digital management stored in the memory 10 and executable on the processor 20. When the task processing program based on closed-loop digital management is executed by the processor 20, the terminal is controlled to implement the steps of the task processing method based on closed-loop digital management as described above.

[0086] In some embodiments, the memory 10 may be an internal storage unit of the terminal, such as a hard disk or memory of the terminal. In other embodiments, the memory 10 may also be an external storage device of the terminal, such as a plug-in hard disk, a smart memory card (Smart Media Card, SMC), a secure digital (Secure Digital, SD) card, a flash card (Flash Card), etc. equipped on the terminal. Further, the memory 10 may also include both an internal storage unit of the terminal and an external storage device. The memory 10 is used to store application software and various types of data installed on the terminal, such as the program code of the installation terminal. The memory 10 may also be used to temporarily store data that has been output or is to be output. In one embodiment, a task processing program based on closed-loop digital management is stored on the memory 10, and the task processing program based on closed-loop digital management can be executed by the processor 20, thereby realizing the task processing method based on closed-loop digital management in the present application.

[0087] In some embodiments, the processor 20 may be a central processing unit (CPU), a microprocessor or other data processing chip, used to run the program code or process data stored in the memory 10, such as executing the task processing method based on closed-loop digital management.

[0088] Embodiment 4

[0089] This embodiment provides a storage medium, which stores a task processing program based on closed-loop digital management. When the task processing program based on closed-loop digital management is executed by a processor, the steps of the task processing method based on closed-loop digital management as described above are implemented.

[0090] In summary, the present invention matches company tasks with executors through the executor's capability information, and after assigning tasks to corresponding executors, evaluates the executor's personal growth in task execution based on the executor's feedback results, thereby updating the executor's capability value in the system to realize the utilization of the executor's feedback results and achieve closed-loop digital management of the strategy.

[0091] It should be noted that, in this article, the terms "include", "comprises" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or terminal including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or terminal. In the absence of further restrictions, an element defined by the sentence "comprises a ..." does not exclude the presence of other identical elements in the process, method, article or terminal including the element.

[0092] Of course, those skilled in the art can understand that all or part of the processes in the above-mentioned embodiments can be implemented by instructing related hardware (such as a processor, a controller, etc.) through a computer program, and the program can be stored in a computer-readable storage medium, and the program can include the processes of the above-mentioned method embodiments when executed. The storage medium can be a memory, a disk, an optical disk, etc.

[0093] It should be understood that the application of the present invention is not limited to the above examples. For ordinary technicians in this field, improvements or changes can be made based on the above description. All these improvements and changes should fall within the scope of protection of the claims attached to the present invention.

Claims

1. A task processing method based on closed-loop digital management, characterized in that: The task processing method based on closed-loop digital management includes: Get the strategy, break down said strategy into tasks; Obtain a list of executors, and assign each of the tasks to each executor in the list of executors; The execution results of each executor are obtained, and the capability information of the corresponding executor is updated according to each of the execution results.

2. A task processing method based on closed-loop digital management according to claim 1, characterized in that: The strategy is broken down into multiple tasks, including: Decompose the strategy into multiple sub-strategies and match each sub-strategy with the department organization; Each of the sub-strategies is broken down into a plurality of the tasks.

3. The task processing method based on closed-loop digital management according to claim 2 is characterized in that: Each of the sub-strategies is broken down into a plurality of tasks, which then include: Obtain the task difficulty coefficient and task wealth value of each of the tasks, calculate the task difficulty coefficient and task wealth value, and obtain the budget occupancy value of each task.

4. The task processing method based on closed-loop digital management according to claim 1, characterized in that: The obtaining of the list of executors and assigning each of the tasks to each executor in the list of executors specifically includes: Matching each of the tasks with each of the executors to obtain a task matching result; Allocate each of the tasks to each of the executors according to the task matching results.

5. The task processing method based on closed-loop digital management according to claim 4 is characterized in that: The executor set list includes capability information of multiple executors; The matching of each of the tasks and each of the executors to obtain a task matching result specifically includes: Acquire capability requirement information of each of the tasks, and calculate the matching degree between the capability requirement information of each of the tasks and the capability information of each of the executors; Each of the tasks and each of the executors are matched according to the matching degree to obtain the task matching result.

6. The task processing method based on closed-loop digital management according to claim 1 is characterized in that: The updating of the capability information of the corresponding executor according to each execution result specifically includes: According to each execution result, obtaining each completion score corresponding to each execution result; According to each of the completion scores, the capability information of the corresponding executors is updated.

7. The task processing method based on closed-loop digital management according to claim 6 is characterized in that: The obtaining, according to each execution result, each completion score corresponding to each execution result specifically includes: Push each of the execution results to the person in charge of the organization, the party requiring the task, and the direct subordinates of the executor, and obtain the satisfaction score of the person in charge of the organization, the satisfaction score of the party requiring the task, and the satisfaction score of the direct superior for each of the execution results; Taking a weighted average of the satisfaction scores of the organization leader, the task demander and the immediate supervisor for each of the execution results, to obtain a weighted average score for each of the execution results; The weighted average score of each execution result is multiplied by the task difficulty coefficient to obtain the completion score of each execution result.

8. A task processing system based on closed-loop digital management, characterized in that: The task processing system based on closed-loop digital management includes: A strategy decomposition module, used for obtaining a strategy and decomposing the strategy into a plurality of tasks; A task assignment module, used to obtain a list of executors, and assign each task to each executor in the list of executors; The execution feedback module is used to obtain the execution results of each executor and update the capability information of the corresponding executor according to each of the execution results.

9. A terminal, characterized in that: The terminal includes: a memory, a processor, and a task processing program based on closed-loop digital management stored in the memory and executable on the processor. When the task processing program based on closed-loop digital management is executed by the processor, the terminal is controlled to implement the steps of the task processing method based on closed-loop digital management as described in any one of claims 1 to 7.

10. A storage medium, characterized in that: The storage medium stores a task processing program based on closed-loop digital management, and when the task processing program based on closed-loop digital management is executed by the processor, the steps of the task processing method based on closed-loop digital management as described in any one of claims 1 to 7 are implemented.

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