Simplified enterprise operation management system and method
By creating a personnel management information database and an event process management rule database, compute matching degree and weight, and generate dynamic warning prompt information, the enterprise management process is optimized, the problems of complexity and inefficiency of traditional systems are solved, and more efficient enterprise operations are achieved manage.
Patent Information
- Application Number
- CN202411347766.7
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-09-25
- Publication Date
- 2025-01-14
AI Technical Summary
When traditional enterprise business management information systems handle multi-department needs and complex management scenarios, they can easily lead to the system being too complex and operating inefficient, and cannot meet the needs of all departments, resulting in increased management efficiency and costs.
By creating a personnel management information database, an event process management rule database and a leadership decision-making knowledge database, standardized data on personnel functional attributes, calculating matching degrees and weights, generating dynamic warning prompt information, and conducting process analysis to optimize enterprise management processes.
It simplifies the enterprise management system, improves management efficiency and decision-making accuracy, reduces management costs, enhances the competitiveness and flexibility of the enterprise, and meets the needs of multiple departments.
Smart Images
Figure CN119313284A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of enterprise management, and in particular to a simplified enterprise operation management system and method. Background Art
[0002] In today's highly competitive business environment, the importance of enterprise management information systems has become increasingly prominent. With the rapid development of the global economy and the continuous changes in the market, enterprises are facing more and more challenges. On the one hand, the diversification and personalization of market demand require enterprises to respond quickly and adjust production and sales strategies in a timely manner. On the other hand, the internal management of enterprises has become increasingly complex, involving multiple links such as human resources, finance, procurement, sales, and production. In this case, traditional management methods can no longer meet the development needs of enterprises.
[0003] The enterprise management information system came into being. It uses advanced information technology to integrate and optimize various business links of the enterprise and realize information sharing and circulation. Through this system, enterprises can grasp important information such as market dynamics, customer needs, inventory status, etc. in real time, so as to make more accurate decisions. At the same time, it can also improve the work efficiency of the enterprise, reduce management costs, and enhance the competitiveness of the enterprise.
[0004] Nowadays, with the continuous development of technologies such as big data, artificial intelligence, and cloud computing, the enterprise management information system is also constantly upgrading and improving. It can not only process a large amount of structured data, but also analyze and mine unstructured data, providing enterprises with more comprehensive and in-depth decision support. In addition, the popularity of mobile Internet also enables the enterprise management information system to provide services to enterprise managers anytime and anywhere, further improving the convenience and flexibility of management. When setting up an enterprise management system, there are usually problems such as unclear requirements and poor project management. There may be differences in the needs of different departments. If there is no effective communication and coordination, the system may not be able to meet the needs of all departments, which may also lead to the system being too complex and inefficient. Summary of the invention
[0005] To achieve the above object, the present invention provides the following technical solutions:
[0006] A simplified method for establishing an enterprise management system comprises the following steps: step a, creating a personnel management information base, setting personnel attribute information, position information, and docking relationship set, wherein the personnel management information base comprises an initiation confirmation module, a response confirmation module, and a mapping confirmation module, wherein the initiation confirmation module is used to confirm and store the personnel who initiate the event, and mark the personnel as the initiator, the response confirmation module is used to confirm and store the personnel who respond to the event, and mark the personnel as the docking personnel, and the mapping confirmation module is used to establish a mapping relationship between the initiator and the docking personnel, and establish a data storage unit; step b, creating an event process management rule base, establishing standardized data of personnel's functional attributes, updating the authority of each executor for the current event based on the established standardized data of functional attributes and the personnel's rank relationship table, and establishing a function-based event data authority list for each executor; step c, creating a leadership decision-making knowledge database, calculating the matching degree between each standard position and the personnel through a matching model according to the functional attributes of the personnel in each standard position and the description of the event, setting a weight based on the correlation between the functional attributes of the personnel and the event, and correcting the matching degree through a correction parameter F.
[0007] Furthermore, the correction of the matching degree specifically includes recording the matching degree between the personnel and the event in each standard position as p ij , i is the event number, i = 1, 2, ... n, j is the personnel number, j = 1, 2, ... m; set the matching weight of each standard position and personnel, denoted by F ij , p' is the set matching degree.
[0008] Furthermore, the specific value of the matching degree is mainly set according to the number of events currently occurring in the standard position. For example, if there are 10 events currently occurring, when a person in a standard position participates in 3 events, it can be indicated that there is an association between the standard position and the person, that is, the value of p' is 0.3.
[0009] Furthermore, it also includes statistics and digital processing of work data generated in different standard positions, obtaining daily reports of corresponding positions, recording and updating the work completion status of the standard position according to the daily reports, and generating dynamic early warning prompt information; performing differentiated completion status calculations on standard position work objectives, department business objectives and company business objectives, obtaining the overall business objective status assessment results including the standard position work objective status table, department business objective status table and company business objective status table, and providing dynamic early warning prompt information.
[0010] Furthermore, when evaluating the target achievement status of standard positions, the event completion sub-items of different standard positions are obtained. According to the number of event completion sub-items of different standard positions per day, the sub-event completion formula is used to calculate the event completion sub-items. and total event completion formula Calculate and obtain the daily event completion degree TF corresponding to the standard positions respectively ij and overall event completion TZ ij ; Among them, X ij is the number of sub-items of events completed per day for different standard positions, i is a different standard position, i=1,2,3,...n, j is a different event for the standard position, j=1,2,3,...m, X0 is the total number of event sub-items for different events for different standard positions, N ij is the total number of days that different events of different standard positions last; obtain the daily event completion degree and the overall event completion degree corresponding to different events of different standard positions, and sort and combine them in the order of standard position numbers to obtain the standard position work target status table.
[0011] Furthermore, it also includes setting tag names for different events currently occurring, identifying the tag names of the events and obtaining the weights S of the events. ij , obtain the start time and estimated duration corresponding to the failed event, and obtain the elapsed time PT of different events according to the real time ij and the remaining available total time LT ij , get the corresponding overall event completion degree TZ ij , through the following formula Calculate the progress status coefficient JD corresponding to different events ij According to the numerical value of the progress status coefficient, all the progress status coefficients and the corresponding events are arranged in descending order and filtered and classified to obtain normal progress status events, slightly abnormal progress status events and severely abnormal progress status events.
[0012] Furthermore, the event process management rule base includes: acquiring features of the output results of each step in the entire enterprise process at the current moment, obtaining an initial feature set of the output results of each step at the current moment, and correcting the initial feature set of the output results of each step at the current moment to obtain a corrected feature set of the output results of each step at the current moment; obtaining the quality coefficient of the output results of each step at the current moment based on the preset standard feature set of the output results of each step and the corrected feature set of the output results of each step at the current moment; acquiring basic information of each step at the current moment, and obtaining the horizontal coefficient of each step at the current moment based on the basic information of each step at the current moment, and calculating the quality index of each step at the current moment based on the horizontal coefficient of each step at the current moment, the quality coefficient of the output results and the basic information; obtaining the consumption index and output index of each step at the current moment based on the basic information of each step at the current moment, and constructing a process analysis matrix of the entire enterprise process at the current moment based on the consumption index, output index and quality index of each step at the current moment; analyzing the correction method of each step in the entire enterprise process at the current moment based on the process analysis matrix of the entire enterprise process at the current moment, and obtaining the process management correction result of each step in the entire enterprise process.
[0013] Furthermore, the quality index is calculated as follows:
[0014]
[0015] Among them, L i is the horizontal coefficient of the i-th step at the current moment, O i is the quality coefficient of the output result of the i-th step at the current moment, T i is the standard time value of the i-th step at the current moment, P i is the number of employees participating in the i-th step at the current moment, Q i is the quality indicator of the i-th step at the current moment.
[0016] Furthermore, it also includes extracting the identification task information of the target position corresponding to the current event, the identification task information including the event subject, the target processing time limit, the number of identification event categories and the number of identification locations for each identification event category; allocating the current events to be identified, recording the identification personnel assigned to the events to be identified as tracking personnel, and recording the assigned events to be identified for each tracking personnel.
[0017] Furthermore, the progress of event identification of each tracking personnel is tracked according to the set monitoring interval, and the progress information of tracking event identification of each tracking personnel is recorded; the event allocation adjustment judgment condition is set, if a tracking personnel meets the event allocation adjustment judgment condition, the event allocation adjustment plan is confirmed, if all tracking personnel do not meet the event allocation adjustment judgment condition, then the progress of event identification of each tracking personnel is tracked again according to the set monitoring interval, and the progress information of tracking event identification of each tracking personnel is recorded. BRIEF DESCRIPTION OF THE DRAWINGS
[0018] Figure 1 A schematic diagram of a simplified business operation and management system of the present invention; DETAILED DESCRIPTION
[0019] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.
[0020] The present invention is described in detail below with reference to the accompanying drawings. The simplified enterprise management system and method of the present invention comprises the following steps:
[0021] Step a, creating a personnel management information database, setting personnel attribute information, position information, and docking relationship set, the personnel management information database includes an initiation confirmation module, a response confirmation module, and a mapping confirmation module, the initiation confirmation module is used to confirm and store the person who initiates the event, and mark the person as the initiator, the response confirmation module is used to confirm and store the person who responds to the event, and mark the person as the docking person, the mapping confirmation module is used to establish a mapping relationship between the initiator and the docking person, and establish a data storage unit;
[0022] Step b, creating an event process management rule base, establishing standardized data of personnel's functional attributes, updating the authority of each executive personnel for the current event based on the established standardized data of functional attributes and the personnel's rank relationship table, and establishing a function-based event data authority list for each executive personnel;
[0023] Step c, create a leadership decision-making knowledge database, calculate the matching degree between each standard position and the personnel according to the functional attributes of the personnel in each standard position and the description of the event through the matching model, set the weight based on the correlation between the functional attributes of the personnel and the event, and correct the matching degree through the correction parameter F.
[0024] The modification of the matching degree specifically includes recording the matching degree between personnel and events in each standard position as pij , i is the event number, i = 1, 2, ... n, j is the personnel number, j = 1, 2, ... m; set the matching weight of each standard position and personnel, denoted by F ij , p' is the set matching degree.
[0025] The specific value of the matching degree is mainly set according to the number of events currently occurring in the standard position. For example, if there are 10 events currently occurring, when a person in a standard position participates in 3 events, it can be indicated that there is a correlation between the standard position and the person, that is, the value of p' is 0.3.
[0026] It also includes statistics and digital processing of work data generated in different standard positions, obtaining daily reports of corresponding positions, recording and updating the work completion status of the standard position based on the daily reports, and generating dynamic early warning prompt information; performing differentiated completion status calculations on standard position work objectives, department business objectives and company business objectives, obtaining the overall business objective status assessment results including the standard position work objective status table, department business objective status table and company business objective status table, and providing dynamic early warning prompt information.
[0027] When evaluating the target achievement status of standard positions, obtain the event completion sub-items of different standard positions, and use the sub-event completion formula according to the number of event completion sub-items of different standard positions per day. and total event completion formula Calculate and obtain the daily event completion degree TF corresponding to the standard positions respectively ij and overall event completion TZ ij ; Among them, X ij is the number of sub-items of events completed per day for different standard positions, i is a different standard position, i=1,2,3,...n, j is a different event for the standard position, j=1,2,3,...m, X0 is the total number of event sub-items for different events for different standard positions, N ij is the total number of days that different events of different standard positions last; obtain the daily event completion degree and the overall event completion degree corresponding to different events of different standard positions, and sort and combine them in the order of standard position numbers to obtain the standard position work target status table.
[0028] It also includes setting tag names for different events currently occurring, identifying the tag names of the events and obtaining the weights S of the events. ij , obtain the start time and estimated duration corresponding to the failed event, and obtain the elapsed time PT of different events according to the real time ij and the remaining available total time LT ij , get the corresponding overall event completion degree TZij , through the following formula Calculate the progress status coefficient JD corresponding to different events ij According to the numerical value of the progress status coefficient, all the progress status coefficients and the corresponding events are arranged in descending order and filtered and classified to obtain normal progress status events, slightly abnormal progress status events and severely abnormal progress status events.
[0029] In an embodiment of the present invention, the set process includes six parts and two levels, and the six parts include job title and number, job goal, pre-job preparation, main process, abnormal situation handling and job identification. The following examples are given specifically: 1) Job title and number. The job title adopts a verb-object structure or a subject-predicate structure. For example: welcoming, cashiering, shipping. The job number is divided into 3 sections, the first letter of the enterprise / the first letter of the department / the sequential number. For example, the customer reception process of the investment promotion department of Xiaotianxiang Company, the job title: customer reception process, job number: XTX-ZSB-001. 2) Job goal. Including quality goals, time goals, and cost goals. It is the output of the job, and you can write "what process or means are used to achieve what purpose". 3) Pre-job preparation. All the preparations needed to facilitate the operation of the main process, including: environmental preparation, tool preparation, material preparation, and personal preparation. For example: the pre-job preparation of a production enterprise includes: wearing labor protection, equipment inspection, material preparation, and raw material preparation. The pre-job preparation of a salesperson includes: collecting customer information, making appointments with customers, and self-preparation. 4) Main process. Including starting point, process, and job end point. 5) Exception handling. Prepare methods in advance for situations that do not occur frequently. 6) Job appraisal. The appraisal and tracking of trainees after learning the process is the implementation of the process.
[0030]
[0031]
[0032] Table 1 Process setting example 1 of the present invention
[0033] The event process management rule base includes: acquiring features of the output results of each step in the entire enterprise process at the current moment, obtaining the initial feature set of the output results of each step at the current moment, and correcting the initial feature set of the output results of each step at the current moment to obtain the corrected feature set of the output results of each step at the current moment; obtaining the quality coefficient of the output results of each step at the current moment based on the preset standard feature set of the output results of each step and the corrected feature set of the output results of each step at the current moment; acquiring the basic information of each step at the current moment, and obtaining the horizontal coefficient of each step at the current moment based on the basic information of each step at the current moment, and calculating the quality index of each step at the current moment based on the horizontal coefficient of each step at the current moment, the quality coefficient of the output results and the basic information; obtaining the consumption index and output index of each step at the current moment based on the basic information of each step at the current moment, and constructing the process analysis matrix of the entire enterprise process at the current moment based on the consumption index, output index and quality index of each step at the current moment; analyzing the correction method of each step in the entire enterprise process at the current moment based on the process analysis matrix of the entire enterprise process at the current moment, and obtaining the process management correction result of each step in the entire enterprise process.
[0034] The quality index is calculated as follows:
[0035]
[0036] Among them, L i is the horizontal coefficient of the i-th step at the current moment, O i is the quality coefficient of the output result of the i-th step at the current moment, T i is the standard time value of the i-th step at the current moment, P i is the number of employees participating in the i-th step at the current moment, Q i is the quality indicator of the i-th step at the current moment.
[0037] It also includes extracting the identification task information of the target position corresponding to the current event, the identification task information including the event subject, the target processing time limit, the number of identification event categories and the number of identification locations for each identification event category; allocating the current events to be identified, recording the identification personnel assigned to the events to be identified as tracking personnel, and recording the assigned events to be identified for each tracking personnel.
[0038] Track the progress of event identification of each tracker according to the set monitoring interval, and record the progress information of tracking event identification of each tracker; set the event allocation adjustment judgment condition. If a tracker meets the event allocation adjustment judgment condition, confirm the event allocation adjustment plan. If all trackers do not meet the event allocation adjustment judgment condition, track the progress of event identification of each tracker according to the set monitoring interval, and record the progress information of tracking event identification of each tracker.
[0039] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.
Claims
1. A simplified method for establishing an enterprise management system, characterized in that: Step a, creating a personnel management information database, setting personnel attribute information, position information, and docking relationship set, the personnel management information database includes an initiation confirmation module, a response confirmation module, and a mapping confirmation module, the initiation confirmation module is used to confirm and store the person who initiates the event, and mark the person as the initiator, the response confirmation module is used to confirm and store the person who responds to the event, and mark the person as the docking person, the mapping confirmation module is used to establish a mapping relationship between the initiator and the docking person, and establish a data storage unit; Step b, creating an event process management rule base, establishing standardized data of personnel's functional attributes, updating the authority of each executive personnel for the current event based on the established standardized data of functional attributes and the personnel's rank relationship table, and establishing a function-based event data authority list for each executive personnel; Step c, create a leadership decision-making knowledge database, calculate the matching degree between each standard position and the personnel according to the functional attributes of the personnel in each standard position and the description of the event through the matching model, set the weight based on the correlation between the functional attributes of the personnel and the event, and correct the matching degree through the correction parameter F.
2. The simplified method for establishing a business management system according to claim 1, characterized in that: The modification of the matching degree specifically includes recording the matching degree between personnel and events in each standard position as p ij ,i is the event number, i=1,2,...n, j is the personnel number, j=1,2,...m; Set the matching weight of each standard position and personnel, denoted as F ij , p' is the set matching degree.
3. The simplified method for establishing a business management system according to claim 2, characterized in that: The specific value of the matching degree is mainly set according to the number of events currently occurring in the standard position. For example, if there are 10 events currently occurring, when a person in a standard position participates in 3 events, it can be indicated that there is a correlation between the standard position and the person, that is, the value of p' is 0.
3.
4. The simplified method for establishing a business management system according to claim 3 is characterized by: It also includes statistical and digital processing of work data generated in different standard positions, obtaining daily reports of corresponding positions, recording and updating the work completion status of the standard position according to the daily reports, and generating dynamic early warning prompt information; Perform differentiated completion status calculations on standard job objectives, departmental business objectives, and company business objectives, obtain the overall business objective status assessment results that include a standard job objective status table, a departmental business objective status table, and a company business objective status table, and provide dynamic early warning prompt information.
5. The simplified method for establishing a business management system according to claim 4, characterized in that: When evaluating the target achievement status of standard positions, obtain the event completion sub-items of different standard positions, and use the sub-event completion formula according to the number of event completion sub-items of different standard positions per day. and total event completion formula Calculate and obtain the daily event completion degree TF corresponding to the standard positions respectively ij and overall event completion TZ ij ; Among them, X ij is the number of sub-items of events completed per day for different standard positions, i is a different standard position, i=1,2,3,...n, j is a different event for the standard position, j=1,2,3,...m, X0 is the total number of event sub-items for different events for different standard positions, N ij The total number of days that different events last for different standard positions; The daily event completion degree and overall event completion degree corresponding to different events of different standard positions are obtained and sorted and combined in the order of standard position numbers to obtain the standard position work target status table.
6. The simplified method for establishing a business management system according to claim 5, characterized in that: It also includes setting tag names for different events currently occurring, identifying the tag names of the events and obtaining the weights S of the events. ij , obtain the start time and estimated duration corresponding to the failed event, and obtain the elapsed time PT of different events according to the real time ij and the remaining available total time LT ij , get the corresponding overall event completion degree TZ ij , through the formula Calculate the progress status coefficient JD corresponding to different events ij ; According to the values of the progress status coefficients, all the progress status coefficients and the corresponding events are arranged in descending order and screened and classified to obtain normal progress status events, slightly abnormal progress status events and severely abnormal progress status events.
7. The simplified method for establishing a business management system according to claim 6, characterized in that: The event process management rule base includes acquiring features of the output results of each step in the entire enterprise process at the current moment, obtaining an initial feature set of the output results of each step at the current moment, and correcting the initial feature set of the output results of each step at the current moment to obtain a corrected feature set of the output results of each step at the current moment; Obtaining a quality coefficient of the output result of each step at the current moment based on a preset standard feature set of the output result of each step and a modified feature set of the output result of each step at the current moment; Obtain the basic information of each step at the current moment, and obtain the level coefficient of each step at the current moment based on the basic information of each step at the current moment, and calculate the quality index of each step at the current moment based on the level coefficient of each step at the current moment, the quality coefficient of the output result and the basic information; Based on the basic information of each step at the current moment, the consumption index and output index of each step at the current moment are obtained, and based on the consumption index, output index and quality index of each step at the current moment, the process analysis matrix of the entire enterprise process at the current moment is constructed; Based on the process analysis matrix of the entire enterprise process at the current moment, the correction method of each step in the entire enterprise process at the current moment is analyzed to obtain the process management correction result of each step in the entire enterprise process.
8. The simplified method for establishing a business management system according to claim 7, characterized in that: The quality index is calculated as follows: Among them, L i is the horizontal coefficient of the i-th step at the current moment, O i is the quality coefficient of the output result of the i-th step at the current moment, T i is the standard time value of the i-th step at the current moment, P i is the number of employees participating in the i-th step at the current moment, Q i is the quality indicator of the i-th step at the current moment.
9. The simplified method for establishing a business management system according to claim 8, characterized in that: It also includes extracting identification task information of the target position corresponding to the current event, wherein the identification task information includes the event subject, the target processing time limit, the number of identification event categories, and the number of identification locations for each identification event category; The current events to be identified are allocated, the identified personnel allocated to the events to be identified are recorded as tracking personnel, and the allocated events to be identified of the tracking personnel are recorded.
10. The simplified method for establishing a business management system according to claim 9, characterized in that: Track the progress of the event identification of each tracking person according to the set monitoring interval, and record the tracking event identification progress information of each tracking person; Set the event allocation adjustment judgment conditions. If a tracker meets the event allocation adjustment judgment conditions, confirm the event allocation adjustment plan. If all trackers do not meet the event allocation adjustment judgment conditions, re-track the event identification progress of each tracker according to the set monitoring interval time, and record the tracking event identification progress information of each tracker.