Control method, intelligent terminal and storage medium

By responding to the preset conditions on the intelligent terminal, according to the application of the application of the abnormal information of the application, and the reimbursement strategy library is updated, the problem of the lack of iterative renewal strategy library in the existing technology has been solved. The ability of strategy has improved the efficiency of user experience and abnormal processing.

CN119356919APending Publication Date: 2025-01-24CHONGQING TRANSSION TECH LTD
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Patent Information

Application Number
CN202411443484.7
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-10-15
Publication Date
2025-01-24

AI Technical Summary

Technical Problem

The existing technology lacks a repair policy library that can be updated iteratively, and cannot effectively support users to select appropriate repair policies in a timely manner to complete the application's exception handling or repair.

Method used

Provide a control method that responds to meeting the preset conditions, performs the target repair strategy according to the application of the abnormal information of the application, and updates the implementation of the reimbursement strategy to the repair strategy library to support the continuous iteration and update of the repair strategy library.

Benefits of technology

The continuous iteration of the repair strategy library is realized, the user supports the timely selection of the appropriate repair strategy in time, and improves the abnormal processing efficiency and user experience of the application.

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Abstract

The invention provides a control method, an intelligent terminal and a storage medium, the control method can be applied to the intelligent terminal, and the control method comprises the following steps: in response to meeting a preset condition, updating a repair strategy library according to a target repair strategy executed on abnormal information of an application program. According to the technical scheme, the executed repair strategy can be updated to the repair strategy library, so that the scheme for solving the exception of the specific application program in the repair strategy library is added. Therefore, according to the technical scheme of the application, the repair strategy library can support continuous iterative updating, so that a user can timely select a proper repair strategy to complete exception handling or repair of the application program, and the user experience is improved.
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Description

Technical Field

[0001] The present application relates to the field of terminal technology, and in particular to a control method, an intelligent terminal and a storage medium. Background Art

[0002] As the functions of smart terminals (such as mobile phones and tablet computers) continue to increase, more and more applications are installed in the system. When using smart terminals, sometimes you may encounter an abnormality in the application you want to use, which causes the application to fail to run normally. In some implementations, when dealing with abnormal situations of applications, users will perform abnormal repair actions based on their own experience or habits, such as restarting the abnormal application, re-downloading and installing the abnormal application, etc.

[0003] In the process of conceiving and implementing the present application, the inventors found that there are at least the following problems: there is currently a lack of a repair strategy library that can be iteratively updated to support users in timely selecting appropriate repair strategies to complete exception handling or repair of the application.

[0004] The preceding description is intended to provide general background information and does not necessarily constitute prior art. Summary of the invention

[0005] In response to the above technical problems, the present application provides a control method, an intelligent terminal and a storage medium, which can enable the repair strategy library to support continuous iterative updates, so as to support users to select appropriate repair strategies in a timely manner to complete exception handling or repair of the application, thereby improving the user experience.

[0006] The present application provides a control method which can be applied to a smart terminal, comprising: in response to a preset condition being met, updating a repair strategy library according to a target repair strategy executed on abnormal information of an application program.

[0007] Optionally, the preset condition includes at least one of the following: The application fails. Determine and execute target repair strategies based on application exception information; Receive preset operation; The current time meets the preset time period requirements; The terminal usage status is the preset usage status; Complete desensitization control for the target repair strategy.

[0008] Optionally, the step of determining and executing a target repair strategy based on the exception information of the application includes: in response to an exception occurring in the application, obtaining the exception information of the application; determining at least one recommended repair strategy based on a repair strategy library and the exception information of the application, the repair strategy library including a mapping relationship between the exception information and the recommended repair strategy; and determining and executing a target repair strategy from the at least one recommended repair strategy.

[0009] Optionally, after the step of determining and executing a target repair strategy from at least one recommended repair strategy, the method further includes: in response to repeated occurrence of the same exception in the application program, responding according to the target repair strategy executed historically.

[0010] Optionally, the abnormal information includes an abnormal analysis result, and the abnormal analysis result includes at least one of the following: Insufficient application permissions; Operation logic is abnormal; The application version is abnormal; The application interface content displays abnormally; The current subfunction of the application is abnormal.

[0011] Optionally, the recommended target repair strategy in the repair strategy library includes at least one of the following: Output abnormal analysis results; Output guidance information for permission opening; Output application download guidance information for a preset application download platform; Output clearing guidance information for cache data; Output the guidance information for re-login application; Disable abnormal sub-functions in the application.

[0012] Optionally, the repair strategy library is updated according to the target repair strategy executed on the exception information of the application, including: obtaining the target mapping relationship according to the exception information of the application and the target repair strategy; and adding the target mapping relationship to the repair strategy library according to a preset update method.

[0013] Optionally, the preset update method includes at least one of the following: Using big data analysis technology, the target mapping relationship is clustered and analyzed and then added to the repair strategy library; After associating the target mapping relationship with the terminal identifier, add it to the repair strategy library.

[0014] The present application also provides an intelligent terminal, including: a memory and a processor, wherein a computer program is stored in the memory, and when the computer program is executed by the processor, the steps of the control method described in any one of the above items are implemented.

[0015] The present application also provides a storage medium having a computer program stored thereon. When the computer program is executed by a processor, the steps of the control method described in any one of the above items are implemented.

[0016] The present application provides a control method, an intelligent terminal and a storage medium. The control method can be applied to an intelligent terminal, including: in response to meeting a preset condition, updating a repair strategy library according to a target repair strategy executed on the abnormal information of an application. Through the technical solution of the present application, the executed repair strategy can be updated to the repair strategy library to add solutions to solve specific application exceptions in the repair strategy library. In this way, the technical solution of the present application can enable the repair strategy library to support continuous iterative updates, so as to support users to select appropriate repair strategies in a timely manner to complete the exception handling or repair of the application, thereby improving the user experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] The drawings herein are incorporated into the specification and constitute a part of the specification, illustrate embodiments consistent with the present application, and are used together with the specification to explain the principles of the present application. In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings required for use in the description of the embodiments are briefly introduced below. Obviously, for ordinary technicians in this field, other drawings can be obtained based on these drawings without creative labor.

[0018] Figure 1 A schematic diagram of the hardware structure of a mobile terminal for implementing various embodiments of the present application.

[0019] Figure 2 A communication network system architecture diagram provided for an embodiment of the present application.

[0020] Figure 3 This is a scenario diagram of the recommended target repair strategy corresponding to the first type of application crash in this application example.

[0021] Figure 4 This is a scenario diagram of the recommended target repair strategy corresponding to the second type of application crash in the example of this application.

[0022] Figure 5 This is a scenario diagram of the recommended target repair strategy corresponding to the third application crash in the example of this application.

[0023] The realization of the purpose, functional features and advantages of this application will be further described in conjunction with the embodiments and with reference to the accompanying drawings. The above-mentioned drawings have shown clear embodiments of this application, which will be described in more detail later. These drawings and textual descriptions are not intended to limit the scope of the concept of this application in any way, but to illustrate the concept of this application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0024] Exemplary embodiments will be described in detail herein, examples of which are shown in the accompanying drawings. When the following description refers to the drawings, the same numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with the present application. Instead, they are merely examples of devices and methods consistent with some aspects of the present application as detailed in the appended claims.

[0025] It should be noted that, in this article, the terms "include", "comprises" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also includes other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, an element defined by the sentence "includes a ..." does not exclude the existence of other identical elements in the process, method, article or device including the element. In addition, components, features, and elements with the same name in different embodiments of the present application may have the same meaning or different meanings, and their specific meanings need to be determined by their explanation in the specific embodiment or further combined with the context of the specific embodiment.

[0026] It should be understood that, although the terms first, second, third, etc. may be used to describe various information in this article, these information should not be limited to these terms. These terms are only used to distinguish the same type of information from each other. For example, without departing from the scope of this article, the first information may also be referred to as the second information, and similarly, the second information may also be referred to as the first information. Depending on the context, the word "if" as used herein can be interpreted as "at the time of" or "when" or "in response to determination". Furthermore, as used in this article, the singular forms "one", "one" and "the" are intended to also include plural forms, unless there is an opposite indication in the context. It should be further understood that the terms "comprising" and "including" indicate that there are the described features, steps, operations, elements, components, projects, kinds, and / or groups, but do not exclude the existence, occurrence or addition of one or more other features, steps, operations, elements, components, projects, kinds, and / or groups. The terms "or", "and / or", "including at least one of the following" etc. used in this application can be interpreted as inclusive, or mean any one or any combination. For example, “comprising at least one of the following: A, B, C” means “any of the following: A; B; C; A and B; A and C; B and C; A and B and C”, and for another example, “A, B or C” or “A, B and / or C” means “any of the following: A; B; C; A and B; A and C; B and C; A and B and C”. An exception to this definition will only occur when a combination of elements, functions, steps or operations are inherently mutually exclusive in some manner.

[0027] It should be understood that, although the various steps in the flowchart in the embodiment of the present application are displayed in sequence according to the indication of the arrows, these steps are not necessarily performed in sequence according to the order indicated by the arrows. Unless there is a clear explanation in this article, the execution of these steps does not have a strict order restriction, and it can be performed in other orders. Moreover, at least a portion of the steps in the figure may include a plurality of sub-steps or a plurality of stages, and these sub-steps or stages are not necessarily performed at the same time, but can be performed at different times, and their execution order is not necessarily performed in sequence, but can be performed in turn or alternately with other steps or at least a portion of the sub-steps or stages of other steps.

[0028] As used herein, the words "if" and "if" may be interpreted as "at the time of" or "when" or "in response to determining" or "in response to detecting", depending on the context. Similarly, the phrases "if it is determined" or "if (stated condition or event) is detected" may be interpreted as "when it is determined" or "in response to determining" or "when detecting (stated condition or event)" or "in response to detecting (stated condition or event)", depending on the context.

[0029] It should be noted that in this article, step codes such as S1 are used for the purpose of expressing the corresponding content more clearly and concisely, and do not constitute a substantial limitation on the sequence.

[0030] It should be understood that the specific embodiments described herein are only used to explain the present application and are not used to limit the present application.

[0031] In the subsequent description, the suffixes such as "module", "component" or "unit" used to represent elements are only used to facilitate the description of the present application, and have no specific meanings. Therefore, "module", "component" or "unit" can be used in a mixed manner.

[0032] The smart terminal may be implemented in various forms. For example, the smart terminal described in this application may include smart terminals such as mobile phones, tablet computers, laptop computers, PDAs, portable media players (PMPs), navigation devices, wearable devices, smart bracelets, pedometers, etc., as well as fixed terminals such as digital TVs and desktop computers.

[0033] The following description will be made by taking a mobile terminal as an example, and those skilled in the art will understand that, in addition to components specifically used for mobile purposes, the construction according to the embodiments of the present application can also be applied to fixed-type terminals.

[0034] See also Figure 1 , which is a schematic diagram of the hardware structure of a mobile terminal for implementing various embodiments of the present application, the mobile terminal 100 may include: RF (Radio Frequency, radio frequency) unit 101, WiFi module 102, audio output unit 103, A / V (audio / video) input unit 104, sensor 105, display unit 106, user input unit 107, interface unit 108, memory 109, processor 110, and power supply 111 and other components. Those skilled in the art can understand that Figure 1 The structure of the mobile terminal shown in the figure does not constitute a limitation on the mobile terminal. The mobile terminal may include more or fewer components than shown in the figure, or combine certain components, or arrange the components differently.

[0035] Combine the following Figure 1 The following is a detailed introduction to the various components of the mobile terminal: The radio frequency unit 101 can be used for receiving and sending signals during information transmission or communication. Specifically, after receiving the downlink information of the base station, it is sent to the processor 110 for processing; in addition, the uplink data is sent to the base station. Generally, the radio frequency unit 101 includes but is not limited to an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, etc. In addition, the radio frequency unit 101 can also communicate with the network and other devices through wireless communication. The above-mentioned wireless communications may use any communication standard or protocol, including but not limited to GSM (Global System of Mobile communication), GPRS (General Packet Radio Service), CDMA2000 (Code Division Multiple Access 2000), WCDMA (Wideband Code Division Multiple Access), TD-SCDMA (Time Division-Synchronous Code Division Multiple Access), FDD-LTE (Frequency Division Duplexing- Long Term Evolution), TDD-LTE (Time Division Duplexing- Long Term Evolution), 5G and 6G, etc.

[0036] WiFi is a short-range wireless transmission technology. Mobile terminals can help users send and receive emails, browse web pages, and access streaming media through WiFi module 102. It provides users with wireless broadband Internet access. Figure 1 The WiFi module 102 is shown, but it is understandable that it is not an essential component of the mobile terminal and can be omitted as needed without changing the essence of the invention.

[0037] The audio output unit 103 can convert the audio data received by the RF unit 101 or the WiFi module 102 or stored in the memory 109 into an audio signal and output it as sound when the mobile terminal 100 is in a call signal reception mode, a talk mode, a recording mode, a voice recognition mode, a broadcast reception mode, etc. Moreover, the audio output unit 103 can also provide audio output related to a specific function performed by the mobile terminal 100 (for example, a call signal reception sound, a message reception sound, etc.). The audio output unit 103 may include a speaker, a buzzer, etc.

[0038] The A / V input unit 104 is used to receive audio or video signals. The A / V input unit 104 may include a graphics processor (GPU) 1041 and a microphone 1042, and the graphics processor 1041 processes the image data of a static picture or video obtained by an image capture device (such as a camera) in a video capture mode or an image capture mode. The processed image frame can be displayed on the display unit 106. The image frame processed by the graphics processor 1041 can be stored in the memory 109 (or other storage medium) or sent via the radio frequency unit 101 or the WiFi module 102. The microphone 1042 can receive sound (audio data) via the microphone 1042 in a telephone call mode, a recording mode, a voice recognition mode, and the like, and can process such sound into audio data. The processed audio (voice) data can be converted into a format output that can be sent to a mobile communication base station via the radio frequency unit 101 in the case of a telephone call mode. The microphone 1042 can implement various types of noise elimination (or suppression) algorithms to eliminate (or suppress) noise or interference generated in the process of receiving and sending audio signals.

[0039] The mobile terminal 100 also includes at least one sensor 105, such as a light sensor, a motion sensor, and other sensors. Optionally, the light sensor includes an ambient light sensor and a proximity sensor. Optionally, the ambient light sensor can adjust the brightness of the display panel 1061 according to the brightness of the ambient light, and the proximity sensor can turn off the display panel 1061 and / or the backlight when the mobile terminal 100 is moved to the ear. As a type of motion sensor, the accelerometer sensor can detect the magnitude of acceleration in all directions (generally three axes), and can detect the magnitude and direction of gravity when stationary. It can be used for applications that identify the posture of the mobile phone (such as horizontal and vertical screen switching, related games, magnetometer posture calibration), vibration recognition related functions (such as pedometer, tapping), etc.; as for other sensors that can also be configured on the mobile phone, such as fingerprint sensors, pressure sensors, iris sensors, molecular sensors, gyroscopes, barometers, hygrometers, thermometers, infrared sensors, etc., they will not be repeated here.

[0040] The display unit 106 is used to display information input by the user or information provided to the user. The display unit 106 may include a display panel 1061, which may be configured in the form of a liquid crystal display (LCD), an organic light-emitting diode (OLED), or the like.

[0041] The user input unit 107 can be used to receive input digital or character information, and generate key signal input related to user settings and function control of the mobile terminal. Optionally, the user input unit 107 may include a touch panel 1071 and other input devices 1072. The touch panel 1071, also known as a touch screen, can collect user touch operations on or near it (such as operations performed by users using fingers, styluses, or any other suitable objects or accessories on or near the touch panel 1071), and drive corresponding connection devices according to a pre-set program. The touch panel 1071 may include a touch detection device and a touch controller. Optionally, the touch detection device detects the user's touch orientation, detects the signal brought by the touch operation, and transmits the signal to the touch controller; the touch controller receives the touch information from the touch detection device, converts it into touch point coordinates, and then sends it to the processor 110, and can receive and execute commands sent by the processor 110. In addition, the touch panel 1071 can be implemented in various types such as resistive, capacitive, infrared, and surface acoustic waves. In addition to the touch panel 1071, the user input unit 107 may also include other input devices 1072. Optionally, the other input devices 1072 may include, but are not limited to, one or more of a physical keyboard, a function key (such as a volume control key, a switch key, etc.), a trackball, a mouse, a joystick, etc., which are not specifically limited here.

[0042] Optionally, the touch panel 1071 may cover the display panel 1061. When the touch panel 1071 detects a touch operation on or near it, it transmits the information to the processor 110 to determine the type of touch event. Then, the processor 110 provides corresponding visual output on the display panel 1061 according to the type of touch event. Figure 1 In the figure, the touch panel 1071 and the display panel 1061 are used as two independent components to implement the input and output functions of the mobile terminal. However, in some embodiments, the touch panel 1071 and the display panel 1061 can be integrated to implement the input and output functions of the mobile terminal, which is not limited here.

[0043] The interface unit 108 serves as an interface through which at least one external device can be connected to the mobile terminal 100. For example, the external device may include a wired or wireless headset port, an external power supply (or battery charger) port, a wired or wireless data port, a memory card port, a port for connecting a device with an identification module, an audio input / output (I / O) port, a video I / O port, a headphone port, etc. The interface unit 108 may be used to receive input (e.g., data information, power, etc.) from an external device and transmit the received input to one or more elements within the mobile terminal 100 or may be used to transmit data between the mobile terminal 100 and an external device.

[0044] The memory 109 can be used to store software programs and various data. The memory 109 can mainly include a program storage area and a data storage area. Optionally, the program storage area can store an operating system, an application required for at least one function (such as a sound playback function, an image playback function, etc.), etc.; the data storage area can store data created according to the use of the mobile phone (such as audio data, a phone book, etc.), etc. In addition, the memory 109 can include a high-speed random access memory, and can also include a non-volatile memory, such as at least one disk storage device, a flash memory device, or other volatile solid-state storage devices.

[0045] The processor 110 is the control center of the mobile terminal. It uses various interfaces and lines to connect various parts of the entire mobile terminal. It executes various functions of the mobile terminal and processes data by running or executing software programs and / or modules stored in the memory 109, and calling data stored in the memory 109, so as to monitor the mobile terminal as a whole. The processor 110 may include one or more processing units; preferably, the processor 110 may integrate an application processor and a modem processor. Optionally, the application processor mainly processes the operating system, user interface, and application programs, and the modem processor mainly processes wireless communications. It is understandable that the above-mentioned modem processor may not be integrated into the processor 110.

[0046] The mobile terminal 100 may further include a power supply 111 (such as a battery) for supplying power to various components. Preferably, the power supply 111 may be logically connected to the processor 110 via a power management system, thereby implementing functions such as charging, discharging, and power consumption management through the power management system.

[0047] although Figure 1 Not shown, the mobile terminal 100 may further include a Bluetooth module, etc., which will not be described in detail here.

[0048] In order to facilitate understanding of the embodiments of the present application, the communication network system on which the mobile terminal of the present application is based is described below.

[0049] See also Figure 2 , Figure 2 A communication network system architecture diagram is provided for an embodiment of the present application, wherein the communication network system is an LTE system of universal mobile communication technology, and the LTE system includes a UE (User Equipment) 201, an E-UTRAN (Evolved UMTS Terrestrial Radio Access Network) 202, an EPC (Evolved Packet Core) 203 and an operator's IP service 204, which are connected in sequence for communication.

[0050] Optionally, UE201 may be the above-mentioned terminal 100, which will not be described in detail here.

[0051] E-UTRAN 202 includes eNodeB 2021 and other eNodeBs 2022 , etc. Optionally, eNodeB 2021 may be connected to other eNodeBs 2022 via a backhaul (eg, an X2 interface), and eNodeB 2021 is connected to EPC 203 , and eNodeB 2021 may provide UE 201 with access to EPC 203 .

[0052] EPC203 may include MME (Mobility Management Entity) 2031, HSS (Home Subscriber Server) 2032, other MMEs 2033, SGW (Serving GateWay) 2034, PGW (PDN Gate Way) 2035, and PCRF (Policy and Charging Rules Function) 2036. Optionally, MME 2031 is a control node that processes signaling between UE 201 and EPC 203, and provides bearer and connection management. HSS 2032 is used to provide some registers to manage functions such as a home location register (not shown in the figure), and store some user-specific information such as service features and data rates. All user data can be sent through SGW2034. PGW2035 can provide IP address allocation and other functions for UE 201. PCRF2036 is the policy and charging control policy decision point for service data flow and IP bearer resources. It selects and provides available policy and charging control decisions for the policy and charging execution function unit (not shown in the figure).

[0053] The IP service 204 may include the Internet, an intranet, an IMS (IP Multimedia Subsystem) or other IP services.

[0054] Although the above introduction takes the LTE system as an example, those skilled in the art should know that the present application is not only applicable to the LTE system, but also to other wireless communication systems, such as GSM, CDMA2000, WCDMA, TD-SCDMA, 5G and future new network systems (such as 6G), etc., without limitation here.

[0055] Based on the above-mentioned mobile terminal hardware structure and communication network system, various embodiments of the present application are proposed.

[0056] The control method of the embodiment of the present application can be applied to a smart terminal (such as a mobile phone), and includes the following steps: In response to the preset condition being met, the repair strategy library is updated according to the target repair strategy executed on the abnormal information of the application program.

[0057] Optionally, the application program refers to software running on the smart terminal, which is used to provide various services and functions. These application programs can be obtained by pre-installation, downloading, etc., and run on the smart terminal.

[0058] Optionally, the application may have a graphical user interface (GUI) that allows the user to interact with the application and meet the user's specific needs.

[0059] Optionally, applications can be divided into multiple types, including native applications (Native App), web applications (WebApp), hybrid applications (Hybrid App), and third-party applications, each type has its specific development technology and application scenarios.

[0060] Alternatively, a native application is an application developed based on the operating system of a smart terminal (such as iOS or Android), and is developed using the native programming language and tools of the operating system. For example, iOS applications usually use Swift or Objective-C, while Android applications use Java or Kotlin.

[0061] Optionally, a Web application is an application developed based on Web technologies (HTML, CSS, JavaScript) and runs in the user's browser without downloading and installing.

[0062] Alternatively, hybrid applications combine the advantages of native applications and Web applications, usually embedding a lightweight browser in a native application to implement web-based partial functions.

[0063] Optionally, the third-party application may be built based on Web technologies (such as HTML, CSS, and JavaScript), or may be an official application developed by other non-operating systems or official applications developed by smart terminals.

[0064] Optionally, the preset condition may represent various information of the update control of the repair strategy library that triggers the abnormality of the application program after being processed or repaired according to the target repair strategy.

[0065] Optionally, the preset condition includes at least one of the following: The application fails. Determine and execute target repair strategies based on application exception information; Receive preset operation; The current time meets the preset time period requirements; The terminal usage status is the preset usage status; Complete desensitization control for the target repair strategy.

[0066] Optionally, the abnormality of the application may indicate that the application cannot be used normally. Common manifestations of the abnormality of the application may include at least one of the following: (1) Interface displays related abnormalities: The interface freezes or becomes unresponsive (this can be used to obtain abnormal analysis results, such as exhaustion of system resources supporting the interface display, conflicts with other running software, etc.): the application interface (or operation interface) of the application suddenly stops responding to mouse, keyboard or touch operations, and the screen freezes; The application interface content displays errors or garbled characters (this can be used to obtain abnormal analysis results, such as abnormal application interface content display, graphic rendering logic errors, etc.): text, graphics and other displayed content appear garbled, have wrong colors, are deformed, or some elements are missing; Interface flickering or jittering (this can be used to obtain abnormal analysis results, such as abnormal display driver of the application interface, excessive shortage of system resources supporting interface display, abnormal display settings, etc.): the application interface on the screen keeps flickering, jumping or jittering, affecting normal use; (2) Exceptions related to function execution: Function cannot be started (this can be used to obtain abnormal analysis results, such as abnormal operation logic, abnormal application version, insufficient application permissions, abnormal current sub-function of the application, etc.): When clicking a specific function button or menu option in the application, there is no response, the function cannot be started normally, or the application cannot be started; Function execution error (from which abnormal analysis results can be obtained, such as abnormal operation logic, abnormal application version, etc.): After executing a specific function, the result does not meet the expectation, such as calculation error, data processing error, etc.; Frequent crashes (which can be used to obtain abnormal analysis results, such as abnormal operation logic, abnormal application version, memory leak (the program continues to occupy memory without releasing it), memory access out of bounds (accessing memory areas that do not belong to the program), etc.): the application is suddenly closed during use, and an error prompt window appears, and it may happen repeatedly; (3) Data-related anomalies: Data loss (which can be used to obtain abnormal analysis results, such as storage device abnormalities, data storage logic errors, virus attacks, etc.): data in the application disappears inexplicably, such as document content loss, saved settings loss, etc.; Data corruption (which can be used to obtain abnormal analysis results, such as storage device abnormalities, data storage logic errors, virus attacks, data corruption, etc.): the stored data cannot be read normally or errors occur, such as images cannot be opened, document formats are damaged, etc.; Data inconsistency (based on which exception analysis results can be obtained, such as data synchronization exceptions, cache exceptions, data processing logic errors, concurrent access exceptions, etc.): The data displayed in different parts is inconsistent or does not match the actual situation.

[0067] (4) Abnormalities prompted by the system: Error pop-up window (from which abnormal analysis results can be obtained, such as application compatibility issues, known false triggers, etc.): a window containing error code and error information pops up to prompt the user that there is a problem with the application; Log record exceptions (which can be used for analysis to obtain various exception analysis results): A large number of error records appear in the application's log file, which can be used to analyze the problem; System warnings (which can be used to obtain abnormal analysis results, such as excessive resource usage, irregular system calls, application compatibility issues, etc.): The operating system may issue warnings to indicate that the application has abnormal behavior, such as occupying too many resources.

[0068] Optionally, the technical solution of this embodiment can directly determine whether the preset conditions are met when an exception is detected in the application, so that the repair policy library can be iteratively updated when a target repair policy executed for the exception is subsequently detected; or, when an exception is detected in the application, it can be combined with other triggering factors of the update control of the repair policy library (for example, at least one of the received user operations, current time, terminal usage status, execution status of desensitization control, etc.) to jointly determine whether the preset conditions are met, and when it is determined that the preset conditions are met, the repair policy library can be iteratively updated when the target repair policy executed for the exception is subsequently detected. In this way, the technical solution of this embodiment can accurately predict the need for update control or the triggering timing of the repair policy library based on multiple triggering factors.

[0069] Optionally, the preset operation may be associated with a function of updating the executed repair strategy to the repair strategy library. Optionally, receiving the preset operation may represent receiving a user demand for updating control of the repair strategy library.

[0070] Optionally, the technical solution of this embodiment can directly determine whether the preset conditions are met when a preset operation is received, so that the repair policy library can be iteratively updated subsequently through the repair policies executed by the smart terminal; or, when a preset operation is received, it can be combined with other triggering factors of the update control of the repair policy library (for example, at least one of the current time, terminal usage status, execution status of desensitization control, etc.) to jointly determine whether the preset conditions are met, and when it is determined that the preset conditions are met, the repair policy library can be iteratively updated subsequently through the repair policies executed by the smart terminal. In this way, the technical solution of this embodiment can accurately predict the need for update control or trigger timing of the repair policy library based on multiple triggering factors.

[0071] Optionally, the preset time period requirement may be any time period set by a user, or at least one of a plurality of time periods into which 24 hours of a day are divided according to a preset division rule.

[0072] Optionally, the preset time period requirement may represent an idle time period identified based on big data or an idle time period set by the user, for example, 1 to 3 a.m., 7 to 8 a.m., etc. In this way, the technical solution of this embodiment can avoid occupying computing power during working hours or busy hours when implementing new updates to the repair strategy library, thereby ensuring the user experience of using smart terminals during working hours or busy hours.

[0073] Optionally, the technical solution of this embodiment can directly determine that the preset conditions are met when it is detected that the current time meets the preset time period requirements, so that the repair policy library can be iteratively updated subsequently through the repair policies executed by the smart terminal; or, when it is detected that the current time meets the preset time period requirements, it can be combined with other triggering factors of the update control of the repair policy library (for example, at least one of the received user operations, terminal usage status, execution status of desensitization control, etc.) to jointly determine whether the preset conditions are met, and when it is determined that the preset conditions are met, the repair policy library can be iteratively updated subsequently through the repair policies executed by the smart terminal. In this way, the technical solution of this embodiment can accurately predict the need for update control or trigger timing of the repair policy library based on multiple triggering factors.

[0074] Optionally, the preset usage state includes an idle state of the terminal, or a normal usage state of an application program that has completed repair.

[0075] Optionally, the terminal idle state corresponds to a situation where the terminal computing power is sufficient and the user has low demand for the smart terminal, such as a standby state with the screen off or a charging state. In this way, the technical solution of this embodiment reduces the impact on the user's use of the smart terminal when implementing new updates to the repair strategy library, thereby improving the user experience.

[0076] Optionally, the technical solution of this embodiment can trigger the update control of the repair policy library when the repaired application is in normal use, thereby facilitating the addition of effective repair policies to the repair policy library, thereby obtaining a high-quality repair policy library.

[0077] Optionally, the technical solution of this embodiment can directly determine that the preset conditions are met when it is detected that the terminal usage status is a preset usage status, so that the repair policy library can be iteratively updated subsequently through the repair policies executed by the smart terminal; or, when it is detected that the terminal usage status is the preset usage status, it can be combined with other triggering factors of the update control of the repair policy library (for example, at least one of the received user operations, the current time, the execution status of the desensitization control, etc.) to jointly determine whether the preset conditions are met, and when it is determined that the preset conditions are met, the repair policy library can be iteratively updated subsequently through the repair policies executed by the smart terminal. In this way, the technical solution of this embodiment can accurately predict the need for update control or the triggering timing of the repair policy library based on multiple triggering factors.

[0078] Optionally, desensitization control is performed on the target repair strategy, which may be characterized by removing the privacy data in the target repair strategy and / or removing the privacy data in the abnormal information corresponding to the target repair strategy. In this way, the technical solution of this embodiment can support the creation of a high-quality repair strategy library while ensuring its own information security.

[0079] Optionally, the technical solution of this embodiment can directly determine that the preset conditions are met when it is detected that the execution status of the desensitizing control is to complete the desensitizing control of the target repair policy, so that the repair policy library can be iteratively updated subsequently through the repair policy executed by the smart terminal; or, when it is detected that the execution status of the desensitizing control is to complete the desensitizing control of the target repair policy, it can be combined with other triggering factors of the update control of the repair policy library (for example, at least one of the received user operation, current time, terminal usage status, etc.) to jointly determine whether the preset conditions are met, and when it is determined that the preset conditions are met, the repair policy library can be iteratively updated subsequently through the repair policy executed by the smart terminal. In this way, the technical solution of this embodiment can accurately predict the need for update control or trigger timing of the repair policy library based on multiple triggering factors.

[0080] Optionally, the exception information of the application may include key data information and / or exception analysis results that help analyze and diagnose the root cause of the problem.

[0081] Optionally, the key data information may include at least one of the location where the exception occurred, the time when the exception occurred, the exception code, the function identification information of the crash, the error description text, the impact scope, etc.

[0082] Optionally, the function identification information includes, for example, the full class name, method name and / or file name, etc.; optionally, the method name can indicate the program segment used to execute each sub-function of the application; optionally, the full class name can include the class name and / or package name, and the sub-function affected by the application crash can be determined by the class name and / or package name.

[0083] Optionally, the exception code can point to a known specific error condition, such as a specific error number defined by some software frameworks that may indicate a database connection failure, insufficient memory, file permission issues, etc. Developers can usually quickly determine the general problem area based on the error code. For example, the error code "404" in a web application usually means that the requested resource was not found.

[0084] Optionally, the error description text provides a more detailed description of the nature of the error, such as "Unable to connect to server" clearly indicates that the problem is with the network connection; "File read error" indicates that there was a problem reading a file. For example, "Out of memory error" directly indicates that the program used more memory than the limit allocated to it by the system during execution.

[0085] Optionally, the location where the anomaly occurs may be characterized by at least one of the following ways: (1) File name and line number. If the exception information contains the file name and line number where the error occurred, you can quickly locate the specific code location for debugging and repair. For example, "error in main.py at line 50" indicates that the problem occurred at line 50 of the file named "main.py". (2) Module or component name: Indicates in which module or component of the application the problem occurs, which helps narrow the scope of the problem. For example, "the exception occurs in the database access module" indicates that the problem is related to the code of the database interaction part.

[0086] Optionally, the impact range may include at least one of the following situations: (1) Functions or operations involved: Describe which specific functions or operations of the application are affected by the exception, such as "login function abnormality" or "file upload failure", etc., to facilitate identification of the specific impact of the exception on the use of the application. For example, "report generation function abnormality" means that the specific function of generating reports in the application is affected; (2) System resource usage: Some key data information may mention the application's usage of system resources (such as CPU, memory, disk space, etc.), which can help determine whether the exception is caused by insufficient resources. For example, "Excessive memory usage causes program crash" indicates that the problem is related to excessive use of memory resources.

[0087] Optionally, the abnormal information can be obtained by analyzing the log and monitoring data.

[0088] Optionally, when an application program is abnormal, one or more technical means may be used to detect specific abnormal information. The technical means for detecting specific abnormal information include but are not limited to at least one of the following: (1) Log analysis: By analyzing the application's log information, patterns that do not match expected behavior can be found, thereby identifying anomalies. Log analysis techniques include supervised learning, unsupervised learning, and deep learning methods; (2) Machine learning and deep learning: Use machine learning algorithms (such as Isolation Forest, DBSCAN, LOF local outlier factor) and deep learning models (such as self-attention mechanism and encoder-decoder) to detect anomalies. These methods can extract features from historical data and monitor key performance indicators in real time; (3) Call chain query: In the application monitoring service, the call chain query can be used to diagnose the exception type. The call chain query can display the call chain information related to the exception type to help developers locate the problem; (4) Application event tracking: In certain operating systems (such as Hongmeng), application event tracking can be used to obtain the last application exception information, including application crash, application freeze, and system killing.

[0089] Optionally, the smart terminal in the technical solution of this embodiment may be built with a smart identification module, which can implement at least one of the above-mentioned technical means for detecting abnormal information. Optionally, the smart identification module can focus on monitoring and early warning of stability and compatibility issues of applications in smart terminals, and it combines other systems to count, aggregate and close the loop of application-related problems. In addition, the smart identification module can fully obtain key log information to assist in solving and locating the root cause of the problem, so as to facilitate abnormal repair based on this, so as to reduce the frequency of abnormal occurrence, thereby improving the APR rate (application retention rate) and FFR rate (first open rate) of the application, and ultimately improving the user experience in the process of using the smart terminal.

[0090] Optionally, the step of determining and executing a target repair strategy based on the exception information of the application may include: in response to an exception occurring in the application, obtaining the exception information of the application; determining at least one recommended repair strategy based on a repair strategy library and the exception information of the application, the repair strategy library including a mapping relationship between the exception information and the recommended repair strategies; and determining and executing a target repair strategy from the at least one recommended repair strategy.

[0091] The technical solution of this embodiment can determine the recommended repair strategy that accurately matches the application's exception information and / or at least one recommended repair strategy that roughly matches the application's exception information from the repair strategy library by exact matching or fuzzy matching after the application's exception information is received, so as to timely and conveniently select and execute the target repair strategy from at least one recommended repair strategy to achieve the processing or repair of the exception or guide the user to perform the exception processing or repair operation. In this way, compared with some current implementations (when an application has an exception, the user can only see a simple and superficial exception prompt), the technical solution of this embodiment can enable the smart terminal to solve the application's exception by itself or guide the user to solve the application's exception, thereby improving the user experience.

[0092] Optionally, a recommended repair strategy that precisely matches the exception information of the application is determined from the repair strategy library by an exact matching method. For example, based on the exception information of the currently acquired application, after traversing the repair strategy library, if an exception information that is exactly the same is found, then the recommended repair strategy corresponding to the exception information is the exact matching recommended repair strategy.

[0093] Optionally, a recommended repair strategy that precisely matches the exception information of the application is determined from the repair strategy library through fuzzy matching. For example, characteristic parameters (such as the exception analysis results and exception types in the exception information) are determined based on the exception information of the application currently obtained. After traversing the repair strategy library, when one or more exception information including the characteristic parameters are found, the recommended repair strategy corresponding to each exception information can be a recommended repair strategy that roughly matches the exception information of the application.

[0094] Optionally, a method for obtaining exception information of an application, for example: (1) By integrating the breakpad tool in the application, when an exception occurs in the application (such as a crash), the breakpad tool integrated in the application can be used to capture the exception information of the application; (2) When the application is running, call the Looper.loop() function to implement cyclic monitoring of the running status of the application's main thread program. After detecting that the main thread program crashes, call the try catch() function in time to capture the exception information of the main thread program.

[0095] Optionally, after the step of determining and executing the target repair strategy from at least one recommended repair strategy, the step may include: in response to the same exception repeatedly occurring in the application, responding according to the target repair strategy executed historically. In this way, when the technical solution of this embodiment detects that the same exception repeatedly occurs in the application, it can automatically respond with the target repair strategy executed historically, so that the user can continue to use it normally, thereby improving the efficiency of exception handling or repair.

[0096] Optionally, the abnormal information includes an abnormal analysis result. Optionally, the abnormal analysis result may represent an abnormal determination conclusion obtained by analyzing key data information of the application program in which the abnormality occurs.

[0097] Optionally, the abnormal analysis result includes but is not limited to at least one of the following: Insufficient application permissions; Operation logic is abnormal; The application version is abnormal; The application interface content displays abnormally; The current subfunction of the application is abnormal.

[0098] Optionally, the repair strategy library may represent a set of mapping relationships between abnormal information and recommended repair strategies.

[0099] Optionally, the recommended repair strategy may represent an exception handling logic or an exception repair logic that can be executed by the smart terminal itself, and / or a prompt control logic that guides user operations.

[0100] Optionally, the recommended target repair strategy in the repair strategy library includes but is not limited to at least one of the following: Output abnormal analysis results; Output guidance information for permission opening; Output application download guidance information for a preset application download platform; Output clearing guidance information for cache data; Output the guidance information for re-login application; Disable abnormal sub-functions in the application.

[0101] Optionally, the exception analysis result is output, for example, the exception analysis result is displayed through a terminal interface, and / or the exception analysis result and / or its related information is sent to an application open end, etc.

[0102] Optionally, output guidance information for permission opening, for example, display at least one prompt information guiding the user to perform permission setting operation through the terminal interface, or actively perform permission setting control in the foreground or background according to the permission opening guidance information.

[0103] Optionally, application download guidance information for a preset application download platform is output, for example, at least one reminder message is displayed through a terminal interface to guide the user to enter the preset application download platform and download the target application, or the foreground or background actively executes to enter the preset application download platform and download the target application according to the application download guidance information.

[0104] Optionally, guidance information for clearing cached data is output, for example, at least one reminder message is displayed through a terminal interface to guide the user to locate the target cached data and / or delete the target cached data, or the target cached data is actively located and / or deleted in the foreground or background according to the guidance information for clearing cached data.

[0105] Optionally, guidance information for re-logging into the application is output, for example, at least one reminder information guiding the user to re-login to the application is displayed through the terminal interface, or the application is actively re-logged into the foreground or background according to the guidance information for re-logging into the application.

[0106] Optionally, the technical solution of this embodiment can increase interaction or reminder strategies through various guidance information, promote exception handling or repair of the application, ensure more stable operation of the application, and improve user experience.

[0107] See also Figure 3 , Example 1 Recommended target repair strategy for the first type of application crash: In the scenario of application crash (such as flash back, error), when the abnormal analysis result detected is that the application permissions are insufficient, a guidance prompt message will pop up on the current interface or desktop to guide the user to set permissions.

[0108] See also Figure 4 , the recommended target repair strategy corresponding to the second type of application crash is shown as follows: in the scenario where the application crashes (such as flash back, error) or the operation is unresponsive, when the abnormal analysis result detected is at least one of the three: operation logic abnormality, application version abnormality, and data storage logic error, a guidance prompt message for entering the details page of the XXX application and a guidance prompt message for entering the storage details page of the XXX application are popped up on the current interface or desktop.

[0109] See also Figure 5 , the recommended target repair strategy for the third type of application crash is as follows: In the scenario where the application crashes (such as flash back, error), when the abnormal analysis result detected is an abnormal application version, a prompt "Some functions of the XXX application are not supported; it is recommended that you download the Lite or Go version of the application" will pop up on the current interface or desktop.

[0110] Optionally, the repair strategy library is updated according to the target repair strategy executed on the abnormal information of the application, including: obtaining the target mapping relationship according to the abnormal information of the application and the target repair strategy; adding the target mapping relationship to the repair strategy library according to the preset update method. In this way, the target mapping relationship obtained in the technical solution of this embodiment includes detailed abnormal information corresponding to an application, and adding the target mapping relationship to the repair strategy library can improve the subsequent accurate matching rate after the repair strategy library is iteratively updated.

[0111] Optionally, the preset update method may represent various information processing methods before adding the target mapping relationship to the repair strategy library, so as to ensure that the repair strategy library can achieve the expected purpose after the update iteration.

[0112] Optionally, the preset update method includes but is not limited to at least one of the following: Using big data analysis technology, the target mapping relationship is clustered and analyzed and then added to the repair strategy library; After associating the target mapping relationship with the terminal identifier, add it to the repair strategy library.

[0113] Optionally, the target mapping relationship is clustered and analyzed using big data analysis technology and then added to the repair strategy library. For example, the target mapping relationship is transmitted back to the big data cloud service system. The big data cloud service system organizes and intelligently screens the received target mapping relationship through AI automated clustering and / or expert manual confirmation to further determine or adjust the abnormal information in the target mapping relationship and / or the content of the target repair strategy. After ensuring the rationality of the abnormal information in the target mapping relationship and / or the target repair strategy, the determined or adjusted target mapping relationship is added to the repair strategy library.

[0114] Optionally, the repair strategy library can be configured in the cloud service system and / or locally. Optionally, after the cloud service system obtains the new mapping relationship, it can be sent to the smart terminal (eg, the smart identification module of the smart terminal) at an appropriate time.

[0115] Optionally, the terminal identifier can represent a specific smart terminal or a specific model of smart terminal. In this way, the technical solution of this embodiment can update and iterate the recommended repair strategy corresponding to the specific smart terminal or the specific model of smart terminal in the repair strategy library, so that when the specific smart device or the specific model of smart terminal has an abnormality corresponding to the repair strategy library, the mapping relationship corresponding to the specific smart device or the specific model of smart terminal can be directly called from the repair strategy library to achieve timely and accurate abnormal processing or repair of the abnormality of the specific smart device or the specific model of smart terminal.

[0116] Optionally, after associating the target mapping relationship with the terminal identifier, it is added to the repair strategy library. For example, after associating the target mapping relationship with the terminal model of the smart terminal, it is added to the repair strategy library of the cloud service system to meet cloud sharing requirements.

[0117] The control method provided in this embodiment can be applied to smart terminals, including: in response to meeting preset conditions, updating the repair strategy library according to the target repair strategy executed on the abnormal information of the application. Through the technical solution of this embodiment, the executed repair strategy can be updated to the repair strategy library to add solutions to solve specific application exceptions in the repair strategy library. In this way, the technical solution of this embodiment can enable the repair strategy library to support continuous iterative updates, so as to support users to select appropriate repair strategies in time to complete the exception handling or repair of the application, thereby improving the user experience.

[0118] Optionally, the technical solution of this embodiment can enable the system of the smart terminal to collect various exceptions or compatibility-related information when an exception occurs in the application (for example, an abnormal crash occurs or a compatibility function cannot be completed, etc.), and save the collected information to its own intelligent recognition module after preliminary collection and screening, and analyze and identify the saved information through the intelligent recognition module to obtain the aforementioned exception information, and upload the exception information to the cloud service system, so that the cloud service system determines and feeds back at least one recommended repair strategy matching the exception information to the intelligent recognition module through a repair strategy library built based on AI automated clustering and / or expert manual confirmation, so that after the compatibility of at least one recommended repair strategy is identified through the intelligent recognition module, in response to the target repair strategy determined from at least one recommended repair strategy, the cloud service system prompts the user with guidance information and / or triggers the exception repair or processing plan to repair the exception in a timely manner.

[0119] An embodiment of the present application further provides an intelligent terminal, including a memory and a processor, wherein a computer program is stored in the memory, and when the computer program is executed by the processor, the steps of the control method in any of the above embodiments are implemented.

[0120] An embodiment of the present application further provides a storage medium having a computer program stored thereon. When the computer program is executed by a processor, the steps of the control method in any of the above embodiments are implemented.

[0121] In the embodiments of the smart terminal and storage medium provided in the present application, all technical features of any of the above-mentioned control method embodiments may be included, and the expanded and explained contents of the specification are basically the same as those of the embodiments of the above-mentioned methods, and will not be repeated here.

[0122] The embodiment of the present application further provides a computer program product, which includes a computer program code. When the computer program code runs on a computer, the computer executes the methods in the above various possible implementation modes.

[0123] An embodiment of the present application also provides a chip, including a memory and a processor, the memory is used to store a computer program, and the processor is used to call and run the computer program from the memory, so that a device equipped with the chip executes the methods in various possible implementation modes as described above.

[0124] It is understood that the above scenarios are only examples and do not constitute a limitation on the application scenarios of the technical solutions provided in the embodiments of the present application. The technical solutions of the present application can also be applied to other scenarios. For example, it is known to those skilled in the art that with the evolution of the system architecture and the emergence of new business scenarios, the technical solutions provided in the embodiments of the present application are also applicable to similar technical problems.

[0125] The serial numbers of the above-mentioned embodiments of the present application are for description only and do not represent the advantages or disadvantages of the embodiments.

[0126] The steps in the method of the embodiment of the present application can be adjusted in order, combined and deleted according to actual needs.

[0127] The units in the device of the embodiment of the present application can be merged, divided and deleted according to actual needs.

[0128] In the present application, the same or similar terminology concepts, technical solutions and / or application scenario descriptions are generally described in detail only the first time they appear. When they appear again later, they are generally not repeated for the sake of brevity. When understanding the technical solutions and other contents of the present application, for the same or similar terminology concepts, technical solutions and / or application scenario descriptions that are not described in detail later, reference can be made to the previous related detailed descriptions.

[0129] In the present application, the description of each embodiment has its own emphasis. For parts that are not described or recorded in detail in a certain embodiment, reference can be made to the relevant descriptions of other embodiments.

[0130] The various technical features of the technical solution of the present application can be arbitrarily combined. In order to make the description concise, not all possible combinations of the various technical features in the above embodiments are described. However, as long as there is no contradiction in the combination of these technical features, they should be considered to be within the scope of the present application.

[0131] Through the description of the above implementation methods, those skilled in the art can clearly understand that the above-mentioned embodiment methods can be implemented by means of software plus a necessary general hardware platform, and of course by hardware, but in many cases the former is a better implementation method. Based on such an understanding, the technical solution of the present application, or the part that contributes to the prior art, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, magnetic disk, optical disk) as above, and includes a number of instructions for a terminal device (which can be a mobile phone, a computer, a server, a controlled terminal, or a network device, etc.) to execute the method of each embodiment of the present application.

[0132] In the above embodiments, it can be implemented in whole or in part by software, hardware, firmware or any combination thereof. When implemented using software, it can be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on the computer, the process or function according to the embodiment of the present application is generated in whole or in part. The computer can be a general-purpose computer, a special-purpose computer, a computer network, or other programmable devices. The computer instructions can be stored in a storage medium, or transmitted from one storage medium to another storage medium. For example, the computer instructions can be transmitted from a website site, a computer, a server or a data center to another website site, a computer, a server or a data center by wired (e.g., coaxial cable, optical fiber, digital subscriber line) or wireless (e.g., infrared, wireless, microwave, etc.) mode. The storage medium can be any available medium that a computer can access or a data storage device such as a server or a data center that includes one or more available media integrated. The available medium can be a magnetic medium (e.g., a floppy disk, a storage disk, a tape), an optical medium (e.g., a DVD), or a semiconductor medium (e.g., a solid-state storage disk Solid State Disk (SSD)), etc.

[0133] The above are only preferred embodiments of the present application, and are not intended to limit the patent scope of the present application. Any equivalent structure or equivalent process transformation made using the contents of the present application specification and drawings, or directly or indirectly applied in other related technical fields, are also included in the patent protection scope of the present application.

Claims

1. A control method, characterized in that: include: In response to the preset condition being met, the repair strategy library is updated according to the target repair strategy executed on the abnormal information of the application program.

2. The control method according to claim 1, characterized in that: The preset conditions include at least one of the following: The application fails. Determine and execute target repair strategies based on application exception information; Receive preset operation; The current time meets the preset time period requirements; The terminal usage status is the preset usage status; Desensitization control is completed for the target repair strategy.

3. The control method according to claim 2, characterized in that: Based on the application exception information, determine and execute the steps of the target repair strategy, including: In response to an exception in the application, obtaining exception information of the application; Determining at least one recommended repair strategy according to a repair strategy library and abnormal information of the application program, wherein the repair strategy library includes a mapping relationship between abnormal information and recommended repair strategies; A target repair strategy is determined and executed from at least one recommended repair strategy.

4. The control method according to claim 3, characterized in that: After the step of determining and executing a target repair strategy from at least one recommended repair strategy, the method includes: In response to repeated occurrences of the same exception in the application, respond based on the targeted repair strategy executed historically.

5. The control method according to claim 3, characterized in that: The abnormal information includes the abnormal analysis result, which includes at least one of the following: Insufficient application permissions; Operation logic is abnormal; The application version is abnormal; The application interface content displays abnormally; The current subfunction of the application is abnormal.

6. The control method according to claim 4, characterized in that: The recommended target repair strategy in the repair strategy library includes at least one of the following: Output abnormal analysis results; Output guidance information for permission opening; Output application download guidance information for a preset application download platform; Output clearing guidance information for cache data; Output the guidance information for re-login application; Disable abnormal sub-functions in the application.

7. The control method according to claim 1, characterized in that: Update the repair strategy library based on the target repair strategy executed on the application exception information, including: Obtain the target mapping relationship based on the application's exception information and target repair strategy; According to the preset update method, the target mapping relationship is added to the repair strategy library.

8. The control method according to claim 7, characterized in that: The preset update method includes at least one of the following: Using big data analysis technology, the target mapping relationship is clustered and analyzed and then added to the repair strategy library; After associating the target mapping relationship with the terminal identifier, add it to the repair strategy library.

9. An intelligent terminal, characterized in that: include: A memory and a processor, wherein a computer program is stored in the memory, and when the computer program is executed by the processor, the steps of the control method according to any one of claims 1 to 8 are implemented.

10. A storage medium, characterized in that: The storage medium stores a computer program, which, when executed by a processor, implements the steps of the control method according to any one of claims 1 to 8.

Citation Information

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