Express delivery cabin lifting service recommendation method, device and equipment and readable storage medium

Abstract

The embodiment of the invention provides an express delivery cabin rising service recommendation method and device, equipment and a readable storage medium. The method comprises the steps of obtaining flight information of a target flight and historical mailing information of an initial user; screening out a target user from the initial users according to the flight information and the historical mailing information; and recommending the express cabin rising business of the target flight to the target user. According to the express delivery in-cabin service recommendation method provided by the invention, after the flight information of the target flight capable of providing the express delivery in-cabin service is obtained, the target user with more likely timeliness demand is screened out from the users according to the flight information and the historical sending information of the users; therefore, when the express delivery cabin rising business of the target flight is recommended to the target users, after the user experiences the timeliness of shipping, the shipping business is more likely to be adopted for dragging in the follow-up process, the recommendation effect of the express delivery cabin rising business is effectively improved, and the user stickiness is improved.

Description

Technical Field

[0001] The embodiments of the present application relate to the field of express transportation technology, and specifically to a method, device, equipment and readable storage medium for recommending express upgrade services. Background Art

[0002] With the continuous development of e-commerce, the volume of express parcels is also increasing day by day. For the express delivery industry, the timeliness of express delivery greatly affects the user's choice of delivery. In order to allow more users to experience the timeliness of shipping and thus choose shipping services in the subsequent delivery process, express delivery companies often choose to provide users with express upgrade services when some shipping flights have empty cabins. Among them, the express upgrade service refers to upgrading the goods that users drag and drop by land transportation to shipping for free, so that users can enjoy better timeliness shipping services and receive goods faster.

[0003] However, the current express upgrade service will provide the activity page of the express upgrade service to all users through application software or mini-program pages, and cannot push it in a targeted manner. As a result, even if most users have experienced the timeliness of shipping through the express upgrade service, they will not choose the shipping service in the subsequent delivery process, and the recommendation effect is not ideal. Summary of the invention

[0004] The embodiments of the present application provide a method, device, equipment and readable storage medium for recommending an express upgrade service, aiming to solve the problem that the recommendation effect of the existing express upgrade service recommendation method is not ideal.

[0005] On the one hand, an embodiment of the present application provides a method for recommending an express upgrade service, including:

[0006] Obtain the flight information of the target flights that can provide express upgrade services, as well as the historical shipping information of the initial user;

[0007] Filtering target users from the initial users according to the flight information and the historical mailing information;

[0008] The express upgrade service of the target flight is recommended to the target user.

[0009] As a feasible embodiment of the present application, the step of selecting a target user from the initial users according to the flight information and the historical mailing information includes:

[0010] Screening out candidate users from the initial users according to the flight address in the flight information and the address information in the historical mailing information;

[0011] Filter out target users from the candidate users based on the statistical features of the candidate users' historical mailing information.

[0012] As a feasible embodiment of the present application, the step of selecting a target user from the candidate users according to the statistical characteristics of the historical mailing information of the candidate users includes:

[0013] According to the shipment type corresponding to each historical express in the historical shipment information of the candidate user, a target express is selected from the historical express;

[0014] According to the quantitative statistical characteristics of the target express deliveries, the target user is screened out from the candidate users.

[0015] As a feasible embodiment of the present application, the step of selecting a target user from the candidate users according to the quantitative statistical characteristics of the target express delivery includes:

[0016] Obtaining the industry type corresponding to the candidate user;

[0017] Determine the shipping ratio corresponding to the target express according to the number of the target express and the number of the historical express;

[0018] According to the relationship between the preset ratio threshold corresponding to the industry type and the mailing ratio, the target user is screened out from the candidate users.

[0019] As a feasible embodiment of the present application, the step of selecting a target user from the candidate users according to the quantitative statistical characteristics of the target express delivery includes:

[0020] Determine the express attribute statistical characteristics corresponding to the candidate user according to the express attribute information of the target express; the express attribute information includes at least one of weight information and volume information;

[0021] The target user is screened out from the candidate users according to the quantitative statistical characteristics of the target express and the statistical characteristics of the express attributes.

[0022] As a feasible embodiment of the present application, the step of recommending the express upgrade service of the target flight to the target user includes:

[0023] Obtaining a business rating corresponding to each of the target users; the business rating is determined based on the historical mailing information;

[0024] The express upgrade service of the target flight is recommended to the target user according to the service rating.

[0025] As a feasible embodiment of the present application, the step of recommending the express upgrade service of the target flight to the target user includes:

[0026] According to the historical mailing address in the historical mailing information of the target user, obtaining the associated flight corresponding to the historical mailing address;

[0027] The express upgrade service of the target flight and the associated flight is recommended to the target user.

[0028] On the other hand, the embodiment of the present application further provides a device for recommending an express upgrade service, including:

[0029] An acquisition module is used to obtain flight information of target flights that can provide express upgrade services, as well as historical shipment information of the initial user;

[0030] A screening module, used to screen out target users from the initial users according to the flight information and the historical mailing information;

[0031] A recommendation module is used to recommend the express upgrade service of the target flight to the target user.

[0032] On the other hand, an embodiment of the present application also provides a computer device, which includes a processor, a memory, and a computer program stored in the memory and executable on the processor, and the processor executes the computer program to implement the above-mentioned express upgrade service recommendation method.

[0033] On the other hand, an embodiment of the present application further provides a computer-readable storage medium, on which a computer program is stored, and the computer program is executed by a processor to implement the above-mentioned express upgrade service recommendation method.

[0034] The express upgrade service recommendation method provided in the present application, after obtaining the flight information of the target flight that can provide the express upgrade service, will screen out target users who are more likely to have timeliness requirements from users based on the flight information and the user's historical shipping information, so that when the express upgrade service of the target flight is recommended to these target users, after the users experience the timeliness of shipping, they are more likely to use the shipping service for towing and shipping in the future, which effectively improves the recommendation effect of the express upgrade service and improves user stickiness. BRIEF DESCRIPTION OF THE DRAWINGS

[0035] In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings required for use in the description of the embodiments will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative work.

[0036] Figure 1A schematic diagram of the steps of a method for recommending an express upgrade service provided in an embodiment of the present application;

[0037] Figure 2 A schematic diagram of a process flow for screening target users based on shipping information and flight information provided in an embodiment of the present application;

[0038] Figure 3 A schematic diagram of a process flow for selecting target users based on statistical features of mailing information provided in an embodiment of the present application;

[0039] Figure 4 A schematic diagram of a process flow for screening target users based on mailing ratio provided in an embodiment of the present application;

[0040] Figure 5 A schematic diagram of a process flow for screening users based on express attribute information provided in an embodiment of the present application;

[0041] Figure 6 A schematic diagram of a process flow for recommending an express upgrade service to a target user provided in an embodiment of the present application;

[0042] Figure 7 A schematic diagram of a process flow for recommending associated flights to a target user provided in an embodiment of the present application;

[0043] Figure 8 A schematic diagram of the structure of a device for recommending express upgrade services provided in an embodiment of the present application;

[0044] Fig. 9 A schematic diagram of the structure of a computer device provided in an embodiment of the present application. DETAILED DESCRIPTION

[0045] The following will be combined with the drawings in the embodiments of the present application to clearly and completely describe the technical solutions in the embodiments of the present application. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative work are within the scope of the present invention.

[0046] In the embodiments of the present application, the word "exemplary" is used to mean "used as an example, illustration or description". Any embodiment described as "exemplary" in the embodiments of the present application is not necessarily to be construed as being more preferred or advantageous than other embodiments. The following description is given to enable any technician in the field to implement and use the present invention. In the following description, details are listed for the purpose of explanation. It should be understood that a person of ordinary skill in the art can recognize that the present invention can be implemented without using these specific details. In other examples, well-known structures and processes will not be elaborated in detail to avoid unnecessary details that make the description of the present invention obscure. Therefore, the present invention is not intended to be limited to the embodiments shown, but is consistent with the widest range of principles and features disclosed in the embodiments of the present application.

[0047] To facilitate understanding of the express upgrade service recommendation method provided in the embodiment of the present application, the application scenario of the method is first described. In the field of logistics and transportation, the timeliness of express delivery will greatly affect the user's mailing choice, and in order to allow more users to experience the timeliness of shipping, express delivery companies will provide users with express upgrade services when there are idle empty cabins on some shipping flights, that is, the goods that users drag and send by land transportation will be upgraded to shipping for free, so that users can enjoy shipping services with better timeliness and receive goods faster, for example, through an application software program or through a mini-program page. Push the express upgrade service to users. However, in the process of pushing the above-mentioned express upgrade service, the express upgrade service will be pushed to all users through the application software program or through the mini-program page, and it cannot be pushed to users in a targeted manner, resulting in the final push effect being less than ideal.

[0048] Precisely to solve the above-mentioned problems, the present application provides an express upgrade service recommendation method, device, equipment and readable storage medium. Specifically, the express upgrade service recommendation method is installed in the express upgrade service recommendation device in the form of a computer program, and the express upgrade service recommendation device is arranged in a computer device in the form of a processor. The express upgrade service recommendation device in the computer device executes the steps of the express upgrade service recommendation method provided in the embodiment of the present application by running the computer program corresponding to the express upgrade service recommendation method.

[0049] like Figure 1 As shown, Figure 1 A schematic flow chart of a method for recommending an express upgrade service provided in an embodiment of the present application, specifically comprising steps S110 to S130:

[0050] S110, obtaining flight information of a target flight that can provide the express upgrade service, and historical shipment information of the initial user.

[0051] In the embodiments of the present application, combined with the relevant description of the aforementioned application scenarios, it can be known that the target flight that can provide the express upgrade service generally refers to a flight with idle empty cabins. Since the flight information is usually stored in the express company's delivery system, the target flight can be screened from the delivery system based on the empty cabin information in the flight information. For example, under normal circumstances, a flight whose actual cargo volume in the flight information is less than a certain threshold of the theoretical cargo volume can be determined as a target flight with idle empty cabins. Of course, after determining the target flight, the express upgrade service recommendation device can further read other flight information from the delivery system, such as the flight address, etc.

[0052] Of course, in addition to flight information, the mailing system generally also includes historical mailing information of each user, that is, the mailing information of the express that the user has sent within a certain period of history, such as the type of express, delivery address, contact information of the recipient, weight or volume of the express, etc. In the present application, this information can be used to assist in the screening of users who have greater timeliness requirements. Therefore, the express upgrade service recommendation device will also read the historical mailing information of the initial user from the mailing system.

[0053] S120: Filter out target users from the initial users according to the flight information and the historical mailing information.

[0054] In the embodiment of the present application, considering that the historical mailing information contains some characteristic information of the user's express mailing, it can describe the user's needs and characteristics for express mailing to a certain extent. Therefore, after obtaining the historical mailing information of each user, the express upgrade service recommendation can further screen out the target users who may have more timeliness requirements based on the historical mailing information. Of course, since the target route has a specific transportation route, these target users should also have the possibility of being towed through the target flight. Therefore, in the process of screening target users, flight information is also needed. Specifically, as a feasible embodiment of the present application, candidate users who can meet the requirements of the flight route can be screened out based on the address in the flight information and the address in the historical mailing information, and then further based on the historical mailing information of these candidate users, there are timeliness requirements. That is, they will benefit from the shipping business and are more likely to choose shipping for towing in the future. The specific implementation scheme can be found in the follow-up. Figure 2 and its explanatory contents.

[0055] S130, recommending the express upgrade service of the target flight to the target user.

[0056] In the embodiment of the present application, after the target users with timeliness requirements and meeting the transportation route requirements of this flight are screened out, the express upgrade service recommendation device will push the express upgrade service of the flight to the target users. After experiencing the timeliness of shipping, these users with timeliness requirements are often more likely to use shipping as a type of shipment in subsequent shipments, which improves the recommendation effect of the express upgrade service. It should be noted that the above process of determining the target users is based on historical shipment information, and does not require users who currently have shipment behavior. In other words, regardless of whether the user currently has shipment behavior, the express upgrade service recommendation device will recommend the express upgrade service to the target user.

[0057] Of course, considering that the screened target users often include multiple ones, therefore, in the process of pushing the express upgrade service of the target flight to the target user, the express upgrade service recommendation device may consider determining the business rating of the target user based on the historical shipping information simultaneously during the process of screening the target user. Specifically, the business rating refers to the description of the possibility that the user tends to use shipping as the shipping type. The higher the business rating, the more likely the user is to have a timeliness requirement. After experiencing shipping, the user is more likely to use shipping as the shipping type. Conversely, the lower the business rating, the less likely the user is to have a timeliness requirement. After experiencing shipping, the user is less likely to use shipping as the shipping type. Through the above scheme, the express upgrade service can be pushed to a certain number of target users with higher business ratings when idle cabin resources are limited. For the specific implementation scheme, please refer to the follow-up. Figure 6 and its explanatory contents.

[0058] Of course, in addition to recommending the target service of the target flight to the target user, other destinations that the target user may need to send mail to can also be determined based on the address information in the target user's historical mailing information. Therefore, the express upgrade service recommendation device can further obtain other associated flights with idle cabins corresponding to the mailing address, and push the associated flights to the target user. For specific implementation solutions, please refer to Figure 7 and its explanatory contents.

[0059] In addition, in the process of recommending the express upgrade service of the target flight to the target user, considering that there may be multiple flights with idle empty cabin resources, the express upgrade service recommendation device will repeat the above process based on each target flight, so as to determine the target users corresponding to each target flight that need to be pushed. Of course, no matter how many target flights there are, the express upgrade service recommendation device can always determine the target users corresponding to each target flight that need to be pushed, that is, after establishing the push relationship between the flight and the user, by aggregating the flight information and the user information, and push all the target flights that have a recommendation relationship to the corresponding user through the mini program or client.

[0060] The express upgrade service recommendation method provided in the present application, after obtaining the flight information of the target flight that can provide the express upgrade service, will screen out target users who are more likely to have timeliness requirements from users based on the flight information and the user's historical shipping information, so that when the express upgrade service of the target flight is recommended to these target users, after the users experience the timeliness of the shipping service, they are more likely to use the shipping service for towing in the future, which effectively improves the recommendation effect of the express upgrade service and improves user stickiness.

[0061] like Figure 2 As shown, Figure 2 A schematic flow chart of a step of screening target users based on mailing information and flight information provided in an embodiment of the present application, specifically, comprising steps S210 to S220:

[0062] S210: Screen candidate users from the initial users according to the flight address in the flight information and the address information in the historical mailing information.

[0063] In the embodiment of the present application, since the flights providing express delivery and towing usually have specific transportation routes, that is, the flight address in the flight information is usually fixed, including the flight starting address and the flight arrival address, and if the user has the need to tow the package through the flight, it is at least necessary to ensure that the user can send the package through the flight starting address, and considering that shipping is usually implemented by large-scale shipping transfer stations, which usually radiate to a certain surrounding area, therefore, as a most common feasible implementation scheme, only the flight starting address can be selected as the screening condition, and the users whose sending addresses in the shipping information are within the radiation area of ​​the shipping transfer station corresponding to the flight starting address are determined as candidate users.

[0064] Of course, in addition to the aforementioned selection condition of only using the flight starting address as the screening condition, it is considered that in actual applications, some users may have fixed addresses for mailing. That is to say, when the user's receiving address is not in the radiation area of ​​the shipping transfer station corresponding to the flight arrival address, it indicates that this user is only likely to use this target flight for towing. Therefore, as another feasible implementation scheme of this application, the flight starting address and flight arrival address can also be selected as screening conditions to determine the users whose sending addresses in the mailing information are in the radiation area of ​​the shipping transfer station corresponding to the flight starting address, and whose receiving addresses are in the radiation area of ​​the shipping transfer station corresponding to the flight arrival address as candidate users.

[0065] It can be seen that in the technical solution provided by the present application, it is feasible to select the initial users based on the flight starting address or based on the flight starting address and the flight arrival address, and the selection can be made based on actual needs. Of course, as another feasible implementation scheme, the following implementation scheme can be selected, that is, first based on the flight starting address as a screening condition, filter out users whose departure addresses are within the radiation area of ​​the shipping transfer station corresponding to the flight starting address, and then by counting the mail flow of these users, if the mail flow of some users is concentrated in a few receiving addresses, these users will be further screened based on the flight arrival address as a screening condition. On the contrary, if some users have more different mail flow directions, that is, there is a possibility of mailing to various places, then these users can be directly determined as candidate users, without the need to use the flight arrival address as a screening condition for screening. Specifically, judging whether the mail flow of users is concentrated in a few receiving addresses can be based on the proportion of the number of mails sent to these receiving addresses. The embodiments of the present application will not be repeated here.

[0066] S220: Filter out target users from the candidate users according to statistical features of the candidate users' historical mailing information.

[0067] In the embodiment of the present application, after the candidate users corresponding to the flight information of the target flight, that is, the candidate users who have the possibility of being shipped via this target flight, are determined, the express upgrade service recommendation device will further use the statistical characteristics of the historical shipping information of these candidate users to determine the target users who are more likely to have timeliness requirements for subsequent express upgrade service recommendations.

[0068] Specifically, considering that under normal circumstances, the target users are users who have timeliness requirements, that is, users who are more likely to choose shipping services with higher timeliness after experiencing the timeliness of shipping. In other words, the statistical features of the historical shipping information used must at least be able to reflect the user's timeliness requirements to a certain extent. Therefore, as a feasible embodiment of the present application, the statistical features can be the statistical features of the number of express deliveries that require timeliness. For specific implementation schemes, please refer to the subsequent Figure 3 and its explanatory contents.

[0069] like Figure 3 As shown, Figure 3 A schematic flow chart of a step of screening target users based on statistical features of mailing information provided in an embodiment of the present application, specifically, comprising steps S310 to S320:

[0070] S310, selecting a target express from the historical express according to the shipping type corresponding to each historical express in the historical shipping information of the candidate user.

[0071] In the embodiment of the present application, the mail types corresponding to express delivery usually refer to mail types such as ordinary express, express delivery, and shipping. Considering that the target users who choose express delivery usually pay attention to the timeliness of express delivery, the express upgrade service recommendation device can select express delivery with express delivery type from the historical express delivery as the target express delivery according to the mail types corresponding to historical express delivery. The number of such target express delivery can reflect the user's demand for the timeliness of express delivery to a certain extent.

[0072] S320, selecting a target user from the candidate users according to the quantitative statistical characteristics of the target express.

[0073] In an embodiment of the present application, after the express delivery with express delivery type is selected as the target express delivery as mentioned above, the express upgrade service recommendation device will find the target users with higher express delivery timeliness requirements based on the quantitative statistical characteristics of such target express delivery. For example, as a feasible embodiment of the present application, the target users can be screened based on the number of target express delivery and the size of the preset quantity threshold. For example, the users whose number of express delivery with express delivery type exceeds 100 in a month are determined as target users. Of course, in addition to the quantity provided above, the quantity ratio can be further selected as the quantitative statistical feature. For example, the target users can be screened based on the relationship between the quantity ratio of the target express delivery and the preset ratio threshold. For example, the users whose number of express delivery with express delivery type exceeds 30% in a month are determined as target users. Among them, the specific quantity threshold and ratio threshold can be pre-set. Of course, as a feasible embodiment of the present application, it can also be dynamically set based on actual needs, such as based on the industry type of the user. The specific implementation scheme can be referred to in the subsequent Figure 4 and its explanatory contents.

[0074] Of course, it should be noted that in the process of screening out target users, the business level of each target user can be further determined based on historical mailing information, that is, the possibility of the user's tendency to adopt shipping as the mailing type can be determined, so that in the subsequent process of recommending the express upgrade service of the target flight to the target user, the express upgrade service of the target flight can be recommended to users with higher business levels, that is, users who are more likely to adopt shipping as the mailing type in the future. Specifically, as a feasible embodiment of the present application, the higher the number of target express deliveries, or the higher the proportion of the number of target express deliveries, the greater the demand for express delivery timeliness that the user has. After experiencing the express upgrade service, the user is more likely to adopt shipping as the mailing type in the future, and the business level of the user can be set higher.

[0075] like Figure 4 As shown, Figure 4 A schematic flow chart of a step of screening target users based on the mailing ratio provided in an embodiment of the present application, specifically, comprising steps S410 to S430:

[0076] S410: Obtain the industry type corresponding to the candidate user.

[0077] In the embodiment of the present application, the industry type corresponding to the candidate user can also reflect the user's demand for express delivery timeliness to a certain extent. For example, users in the catering industry have a higher demand for express delivery timeliness, while users in the commerce industry have a relatively low demand for express delivery timeliness. Therefore, after obtaining the user's authorization, the express upgrade service recommendation device can read the user's industry type from the mailing system. Of course, even if the express upgrade service recommendation device cannot directly obtain the user's industry type, it can also determine the candidate user's industry type based on the express type corresponding to each historical express in the candidate user's historical mailing information, and it will not affect the implementation of the technical solution of the present application.

[0078] S420, determining the shipment ratio corresponding to the target express delivery according to the number of the target express delivery and the number of the historical express delivery.

[0079] In the embodiment of the present application, in addition to obtaining the industry type corresponding to the candidate user, the express upgrade service recommendation device can further calculate the ratio of the number of target express deliveries of the aforementioned express type to the number of all historical express deliveries mailed by the user, thereby obtaining the corresponding delivery ratio of the target express deliveries.

[0080] S430, selecting a target user from the candidate users according to the relationship between a preset ratio threshold corresponding to the industry type and the mailing ratio.

[0081] In the embodiment of the present application, based on the aforementioned determination of the industry type corresponding to the candidate user, the express upgrade service recommendation device will further screen out target users whose mailing ratio is greater than the preset ratio threshold from the candidate users by comparing the size relationship between the mailing ratio and the preset ratio threshold corresponding to the industry type. Specifically, the corresponding relationship between the industry type and the preset ratio threshold is as follows: for industry types with relatively higher requirements for express delivery timeliness, the corresponding preset ratio threshold can be set smaller, so as to facilitate the express upgrade service recommendation device to screen out more target users. Conversely, for industry types with relatively lower requirements for express delivery timeliness, the corresponding preset ratio threshold can be set higher. In other words, the preset ratio threshold is usually inversely proportional to the demand for express delivery timeliness corresponding to the industry type. The specific corresponding relationship can be pre-stored in the database, and the embodiment of the present application will not be repeated here.

[0082] Of course, as another optional embodiment of the present application, considering that the empty cabin resources of the flight are limited, therefore, in order to ensure that as many users as possible can enjoy the express upgrade service, in addition to the quantitative statistical features provided above, in the process of screening out target users from candidate users, screening can also be performed based on the statistical features of the express attribute information. For specific implementation schemes, please refer to the subsequent Figure 5 and its explanatory contents.

[0083] like Figure 5 As shown, Figure 5 A schematic flow chart of a step of screening users based on express attribute information provided in an embodiment of the present application, specifically, comprising steps S510 to S520:

[0084] S510, determining the express attribute statistical features corresponding to the candidate user according to the express attribute information of the target express.

[0085] In the embodiments of the present application, the express delivery attribute information of the express delivery generally refers to express delivery information such as express delivery weight and express delivery volume. Under normal circumstances, the higher the express delivery weight and the larger the express delivery volume, the more shipping resources it occupies. Therefore, the express delivery attribute information of the target express delivery can be counted to obtain the express delivery attribute statistical characteristics corresponding to the candidate user. Specifically, the express delivery attribute statistical characteristics can be the weight average or the volume average. Of course, it is also feasible to use other statistical characteristics, which will not be repeated in the embodiments of the present application. However, in any case, the express delivery attribute statistical characteristics can, to a certain extent, describe the resources that the candidate user usually needs to occupy when mailing the express delivery.

[0086] S520: Filter out a target user from the candidate users according to the statistical characteristics of the quantity of the target express and the statistical characteristics of the express attributes.

[0087] Different from the aforementioned method of selecting target users from candidate users based on the quantitative statistical characteristics of the target express, the target users selected from candidate users based on the quantitative statistical characteristics usually only consider the timeliness requirements of the users, that is, the target users selected by the aforementioned scheme are only some users with higher timeliness requirements. In order to ensure that as many users as possible can enjoy the express upgrade service, in the embodiment of the present application, the candidate users are selected based on the quantitative statistical characteristics of the target express and the statistical characteristics of the express attribute. The target users obtained refer to a type of users who not only meet the timeliness requirements, but also meet the requirements of the resources occupied when mailing the express. For example, in combination with the aforementioned related description, the higher the express weight and the larger the express volume, the more shipping resources it occupies. At this time, priority can be given to recommending to users who occupy less shipping resources. For example, as a feasible embodiment of the present application, only users whose express attribute statistical characteristics, such as the average weight or the average volume is less than the preset attribute threshold value may be determined as target users. For example, users whose average mailing weight is less than 10kg may be determined as target users. Of course, the specific attribute threshold value can be pre-set, and of course it can also be set based on actual needs. For example, in contrast to the aforementioned Figure 3 The proportion thresholds in the provided embodiments are similar and can be set based on the industry type corresponding to the candidate users, and the embodiments of the present application will not be elaborated here.

[0088] Of course, the above is only to ensure that as many users as possible can enjoy the express upgrade service, by comparing the express attribute statistical characteristics of the candidate users with the preset threshold value to screen the candidate users. In fact, as another feasible implementation scheme, the express attribute statistical characteristics of the candidate users can also be further used to compare with the idle cabin resources of the target flight to determine whether the user is the target user of the target flight. For example, when there are more idle cabin resources of a target flight, it can be considered to take more resources, that is, the candidate users with higher weight average or volume average in the express attribute statistical characteristics as the target users. On the contrary, when there are fewer idle cabin resources of a target flight, it can be considered to take fewer resources, that is, the candidate users with lower weight average or volume average in the express attribute statistical characteristics as the target users.

[0089] Of course, no matter which implementation scheme is adopted, the target users selected based on the quantitative statistical characteristics and express attribute statistical characteristics of the target express in the embodiment of the present application, compared with the target users selected only based on the quantitative statistical characteristics mentioned above, not only need to meet the requirements of express timeliness, but also the express delivery they mail also needs to meet the requirements of idle cabin resources of the target flight.

[0090] like Figure 6 As shown, Figure 6 A schematic flow chart of steps for recommending an express upgrade service to a target user provided in an embodiment of the present application, specifically, comprising steps S610 to S620:

[0091] S610: Obtain a service rating corresponding to each target user.

[0092] In the embodiment of the present application, combined with the relevant description of the aforementioned step S320, it can be known that the business rating can be determined based on the historical mailing information, which describes the possibility that the user tends to adopt the shipping type of mailing. For example, the more the number of target express in the historical mailing information, or the higher the proportion of the number of target express, it indicates that the user has a better demand for express delivery timeliness. After experiencing the shipping service, there will be a higher possibility of choosing the shipping service in the subsequent mailing process, and the business rating of the target user can be set higher. Alternatively, the statistical characteristics of the user's express delivery attributes indicate that the less resources the user occupies for mailing express, or the more in line with the idle cabin resources of the flight, the higher the business rating can also be set for the user. Of course, the final business rating can be obtained by weighting the business ratings set by considering different aspects, and the embodiment of the present application will not be repeated here.

[0093] S620: Recommending the express upgrade service of the target flight to the target user according to the service rating.

[0094] In an embodiment of the present application, after determining the service rating corresponding to the target user, the express upgrade service recommendation device will, based on the service ratings corresponding to different target users, prioritize the target service of the target flight to some target users with higher service ratings when idle cabin resources of the flight are limited, for example, when idle cabin resources of the flight are less than a certain threshold, thereby further improving the effect of the service recommendation.

[0095] like Figure 7 As shown, Figure 7 A schematic flow chart of a step of recommending associated flights to a target user provided in an embodiment of the present application, specifically, comprising steps S710 to S720:

[0096] S710: Acquire, according to the historical mailing address in the historical mailing information of the target user, an associated flight corresponding to the historical mailing address.

[0097] In the embodiment of the present application, in addition to recommending the target flight to the target user, the express upgrade service recommendation device will also determine other destinations that the target user may have with shipping needs based on the historical shipping addresses in the historical shipping information of the target user, thereby facilitating further acquisition of other associated flights with empty cabin resources associated with the destination. Specifically, an associated flight refers to a flight whose destination in the flight route is the same as the address information in the historical shipping information, which has empty cabin resources and can provide express upgrade services.

[0098] S720: Recommend the target service of the target flight and the express upgrade service of the associated flight to the target user.

[0099] In the embodiment of the present application, different from step S130, the express upgrade service recommendation device will recommend the express upgrade services of the target flight and the associated flights to the target user at the same time, thereby further improving the possibility of the user experiencing the express upgrade service.

[0100] To facilitate understanding of the complete implementation scheme of the express upgrade service recommendation method provided in the embodiment of the present application, the following will be combined with the aforementioned Figure 1 to Figure 7 The content provided provides a complete implementation process of a method for recommending express upgrade services, which specifically includes the following steps:

[0101] 1) Filter out target flights with empty cabin resources from the express delivery system and extract the flight information of the flight, including the starting and ending addresses and transportation time;

[0102] 2) Obtain the users who are currently sending parcels and the corresponding shipping information, and compare the address information in the shipping information with the address in the flight information to find the candidate users who can enjoy the express upgrade service;

[0103] 3) Read the candidate user's historical shipping information from the express delivery system, including the shipping type, express delivery attribute information, address information, etc. corresponding to the user's historical express delivery;

[0104] 4) Count the express deliveries of a specific type, for example, count the number of express deliveries of express delivery type, and calculate the corresponding proportion of these express deliveries;

[0105] 5) Determine the industry type of the candidate user based on the express delivery type in historical express delivery, or directly read the user's industry type from the express delivery system and determine the proportion threshold of the industry type;

[0106] 6) Determine as target users the users whose number of specific couriers in the historical mailing information is greater than the ratio threshold and whose average value of couriers attribute information is greater than the attribute threshold. For example, determine as target users the users whose couriers of more than 30% use the express type and whose average weight of couriers is less than 10 kg. Use the above information to rate these target users and obtain the corresponding business ratings of the target users. For example, the higher the number of couriers or the lower the average value of couriers attribute information, the higher the corresponding business rating is set.

[0107] 7) recommending the express upgrade service of the target flight to each user in the order of their service rating, for example, preferentially recommending the express upgrade service of the target flight to users with higher service ratings;

[0108] 8) For each target user, based on the address information in the target user's historical mailing information, select other associated flights with corresponding address information and empty cabin resources from the express delivery system;

[0109] 9) While the express upgrade service of the target flight is pushed to the target user, the associated flights are also pushed to the target user simultaneously, and the user can make a choice based on his or her own needs.

[0110] In order to better implement the express upgrade service recommendation method provided in the embodiment of the present application, on the basis of the express upgrade service recommendation method, the embodiment of the present application also provides an express upgrade service recommendation device. Figure 8 As shown, Figure 8 A schematic diagram of the structure of a device for recommending an express upgrade service provided in an embodiment of the present application. Specifically, the device for recommending an express upgrade service includes:

[0111] The acquisition module 810 is used to acquire the flight information of the target flight that can provide the express upgrade service, and the historical shipping information of the initial user;

[0112] A screening module 820, configured to screen target users from the initial users according to the flight information and the historical mailing information;

[0113] The recommendation module 830 is used to recommend the express upgrade service of the target flight to the target user.

[0114] As a feasible embodiment of the present application, the screening module 820 is also used to screen out candidate users from the initial users based on the flight address in the flight information and the address information in the historical mailing information; and to screen out target users from the candidate users based on the statistical characteristics of the historical mailing information of the candidate users.

[0115] As a feasible embodiment of the present application, the screening module 820 is also used to screen out target express from the historical express according to the shipping type corresponding to each historical express in the historical shipping information of the candidate user; and screen out the target user from the candidate users according to the quantitative statistical characteristics of the target express.

[0116] As a feasible embodiment of the present application, the screening module 820 is also used to obtain the industry type corresponding to the candidate user; determine the mailing ratio corresponding to the target express according to the number of the target express and the number of the historical express; and screen out the target user from the candidate users according to the relationship between the preset ratio threshold corresponding to the industry type and the mailing ratio.

[0117] As a feasible embodiment of the present application, the screening module 820 is also used to determine the express attribute statistical characteristics corresponding to the candidate user based on the express attribute information of the target express; the express attribute information includes at least one of weight information and volume information; based on the quantity statistical characteristics of the target express and the express attribute statistical characteristics, the target user is screened out from the candidate users.

[0118] As a feasible embodiment of the present application, the recommendation module 830 is also used to obtain the business rating corresponding to each of the target users; the business rating is determined based on the historical shipping information; and the express upgrade service of the target flight is recommended to the target user based on the business rating.

[0119] As a feasible embodiment of the present application, the recommendation module 830 is also used to obtain the associated flight corresponding to the historical mailing address according to the historical mailing address in the historical mailing information of the target user; and recommend the express upgrade service of the target flight and the associated flight to the target user.

[0120] The specific definition of the express upgrade service recommendation device can be found in the definition of the express upgrade service recommendation method mentioned above, which will not be repeated here. Each module in the above-mentioned express upgrade service recommendation device can be implemented in whole or in part by software, hardware and a combination thereof. Each of the above-mentioned modules can be embedded in or independent of the processor in the computer device in the form of hardware, or can be stored in the memory of the computer device in the form of software, so that the processor can call and execute the operations corresponding to each of the above modules. Specifically, Fig. 9 As shown, Fig. 9 A schematic diagram of the structure of a computer device provided in an embodiment of the present application.

[0121] Specifically, the computer device may include one or more processing cores of the processor 901, one or more storage media of the memory 902, a power supply 903, and an input unit 904. Those skilled in the art will understand that Fig. 9 The computer device structure shown in the figure does not constitute a limitation on the computer device, and may include more or fewer components than shown in the figure, or combine certain components, or arrange the components differently. Among them:

[0122] The processor 901 is the control center of the computer device, which uses various interfaces and lines to connect the various parts of the entire computer device, and executes various functions of the computer device and processes data by running or executing software programs and / or modules stored in the memory 902, and calling the data stored in the memory 902, so as to monitor the computer device as a whole. Optionally, the processor 901 may include one or more processing cores; preferably, the processor 901 may integrate an express upgrade service recommender and a modem processor, wherein the express upgrade service recommender mainly processes the operating system, user interface and application programs, etc., and the modem processor mainly processes wireless communications. It is understandable that the above-mentioned modem processor may not be integrated into the processor 901.

[0123] The memory 902 can be used to store software programs and modules. The processor 901 executes various functional applications and data processing by running the software programs and modules stored in the memory 902. The memory 902 may mainly include a program storage area and a data storage area, wherein the program storage area may store an operating system, an application required for at least one function (such as a sound playback function, an image playback function, etc.), etc.; the data storage area may store data created according to the use of the computer device, etc. In addition, the memory 902 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one disk storage device, a flash memory device, or other volatile solid-state storage devices. Accordingly, the memory 902 may also include a memory controller to provide the processor 901 with access to the memory 902.

[0124] The computer device also includes a power supply 903 for supplying power to various components. Preferably, the power supply 903 can be logically connected to the processor 901 through a power management system, so as to manage charging, discharging, and power consumption through the power management system. The power supply 903 can also include any components such as one or more DC or AC power supplies, recharging systems, power failure detection circuits, power converters or inverters, and power status indicators.

[0125] The computer device may further include an input unit 904, which may be used to receive input digital or character information and generate keyboard, mouse, joystick, optical or trackball signal input related to user settings and function control.

[0126] Although not shown, the computer device may further include a display unit, etc., which will not be described in detail herein. Specifically in this embodiment, the processor 901 in the computer device will load the executable files corresponding to the processes of one or more application programs into the memory 902 according to the following instructions, and the processor 901 will run the application programs stored in the memory 902, thereby executing the following steps:

[0127] Obtain the flight information of the target flights that can provide express upgrade services, as well as the historical shipping information of the initial user;

[0128] Filtering target users from the initial users according to the flight information and the historical mailing information;

[0129] The express upgrade service of the target flight is recommended to the target user.

[0130] Furthermore, when the processor runs the application stored in the memory, the following steps may be performed: based on the flight address in the flight information and the address information in the historical mailing information, candidate users may be screened out from the initial users; based on the statistical characteristics of the historical mailing information of the candidate users, target users may be screened out from the candidate users.

[0131] Furthermore, when the processor runs the application stored in the memory, the following steps may be performed: based on the shipping type corresponding to each historical express in the historical shipping information of the candidate user, a target express is screened out from the historical express; based on the quantitative statistical characteristics of the target express, a target user is screened out from the candidate users.

[0132] Furthermore, when the processor runs the application stored in the memory, the following steps may be performed: obtaining the industry type corresponding to the candidate user; determining the mailing ratio corresponding to the target express according to the number of the target express and the number of the historical express; and screening out the target user from the candidate users according to the relationship between the preset ratio threshold corresponding to the industry type and the mailing ratio.

[0133] Furthermore, when the processor runs the application stored in the memory, the following steps may also be executed: determining the express attribute statistical characteristics corresponding to the candidate user based on the express attribute information of the target express; the express attribute information includes at least one of weight information and volume information; and screening out the target user from the candidate users based on the quantity statistical characteristics of the target express and the express attribute statistical characteristics.

[0134] Furthermore, when the processor runs the application stored in the memory, the following steps may also be performed: obtaining a business rating corresponding to each of the target users; the business rating is determined based on the historical mailing information; and the express upgrade service of the target flight is recommended to the target user based on the business rating.

[0135] Furthermore, when the processor runs the application stored in the memory, the following steps may also be performed: obtaining the associated flight corresponding to the historical mailing address according to the historical mailing address in the historical mailing information of the target user; and recommending the express upgrade service of the target flight and the associated flight to the target user.

[0136] To this end, an embodiment of the present application provides a computer-readable storage medium, which may include: a read-only memory (ROM), a random access memory (RAM), a disk or an optical disk, etc. A computer program is stored on the computer-readable storage medium, and when the computer program is executed by a processor, the following steps are implemented:

[0137] Obtain the flight information of the target flights that can provide express upgrade services, as well as the historical shipping information of the initial user;

[0138] Filtering target users from the initial users according to the flight information and the historical mailing information;

[0139] The express upgrade service of the target flight is recommended to the target user.

[0140] Furthermore, when the computer program is processed and executed, the following steps can also be implemented: based on the shipping type corresponding to each historical express in the historical shipping information of the candidate user, the target express is screened out from the historical express; based on the quantitative statistical characteristics of the target express, the target user is screened out from the candidate users.

[0141] Furthermore, when the computer program is processed and executed, the following steps can also be implemented: obtaining the industry type corresponding to the candidate user; determining the mailing ratio corresponding to the target express according to the number of the target express and the number of the historical express; and screening out the target user from the candidate users according to the relationship between the preset ratio threshold corresponding to the industry type and the mailing ratio.

[0142] Furthermore, when the computer program is processed and executed, the following steps can also be implemented: determining the express attribute statistical characteristics corresponding to the candidate user based on the express attribute information of the target express; the express attribute information includes at least one of weight information and volume information; based on the quantity statistical characteristics of the target express and the express attribute statistical characteristics, screening out the target user from the candidate users.

[0143] Furthermore, when the computer program is processed and executed, the following steps can also be implemented: obtaining a business rating corresponding to each of the target users; the business rating is determined based on the historical shipping information; and the express upgrade service of the target flight is recommended to the target user based on the business rating.

[0144] Furthermore, when the computer program is processed and executed, the following steps can also be implemented: according to the historical mailing address in the historical mailing information of the target user, the associated flight corresponding to the historical mailing address is obtained; and the express upgrade service of the target flight and the associated flight is recommended to the target user.

[0145] In the above embodiments, the description of each embodiment has its own emphasis. For parts that are not described in detail in a certain embodiment, please refer to the detailed description of other embodiments above, and will not be repeated here.

[0146] In specific implementation, the above units or structures can be implemented as independent entities, or can be arbitrarily combined to be implemented as the same or several entities. The specific implementation of the above units or structures can refer to the previous method embodiments, which will not be repeated here.

[0147] The specific implementation of the above operations can be found in the previous embodiments, which will not be described in detail here.

[0148] The above is a detailed introduction to a method for recommending an express upgrade service provided in an embodiment of the present application. Specific examples are used herein to illustrate the principles and implementation methods of the present invention. The description of the above embodiments is only used to help understand the method of the present invention and its core idea. At the same time, for those skilled in the art, according to the idea of ​​the present invention, there will be changes in the specific implementation method and scope of application. In summary, the content of this specification should not be understood as a limitation on the present invention.

Claims

1. A method for recommending express upgrade services, characterized in that: include: Obtain the flight information of the target flights that can provide express upgrade services, as well as the historical shipping information of the initial user; Filtering target users from the initial users according to the flight information and the historical mailing information; The express upgrade service of the target flight is recommended to the target user.

2. The express upgrade service recommendation method according to claim 1, characterized in that: The step of selecting target users from the initial users according to the flight information and the historical mailing information includes: Screening out candidate users from the initial users according to the flight address in the flight information and the address information in the historical mailing information; Filter out target users from the candidate users based on the statistical features of the candidate users' historical mailing information.

3. The express upgrade service recommendation method according to claim 2, characterized in that: The step of selecting a target user from the candidate users according to the statistical characteristics of the historical mailing information of the candidate users includes: According to the shipment type corresponding to each historical express in the historical shipment information of the candidate user, a target express is selected from the historical express; According to the quantitative statistical characteristics of the target express deliveries, the target user is screened out from the candidate users.

4. The express upgrade service recommendation method according to claim 3, characterized in that: The step of selecting a target user from the candidate users according to the quantitative statistical characteristics of the target express delivery includes: Obtaining the industry type corresponding to the candidate user; Determine the shipping ratio corresponding to the target express according to the number of the target express and the number of the historical express; According to the relationship between the preset ratio threshold corresponding to the industry type and the mailing ratio, the target user is screened out from the candidate users.

5. The express upgrade service recommendation method according to claim 3, characterized in that: The step of selecting a target user from the candidate users according to the quantitative statistical characteristics of the target express delivery includes: Determine the express attribute statistical characteristics corresponding to the candidate user according to the express attribute information of the target express; the express attribute information includes at least one of weight information and volume information; The target user is screened out from the candidate users according to the quantitative statistical characteristics of the target express and the statistical characteristics of the express attributes.

6. The express upgrade service recommendation method according to claim 1, characterized in that: The recommending the express upgrade service of the target flight to the target user comprises: Obtaining a business rating corresponding to each of the target users; the business rating is determined based on the historical mailing information; The express upgrade service of the target flight is recommended to the target user according to the service rating.

7. The express upgrade service recommendation method according to any one of claims 1 to 6, characterized in that: The recommending the express upgrade service of the target flight to the target user comprises: According to the historical mailing address in the historical mailing information of the target user, obtaining the associated flight corresponding to the historical mailing address; The express upgrade service of the target flight and the associated flight is recommended to the target user.

8. A device for recommending express upgrade services, characterized in that: include An acquisition module is used to obtain flight information of target flights that can provide express upgrade services, as well as historical shipment information of the initial user; A screening module, used to screen out target users from the initial users according to the flight information and the historical mailing information; A recommendation module is used to recommend the express upgrade service of the target flight to the target user.

9. A computer device, characterized in that: The computer device includes a processor, a memory, and a computer program stored in the memory and executable on the processor, and the processor executes the computer program to implement the express upgrade service recommendation method according to any one of claims 1 to 7.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and the computer program is executed by a processor to implement the express upgrade service recommendation method according to any one of claims 1 to 7.

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