Artificial intelligence medical guidance system
By designing an artificial intelligence medical guidance system, using the patient's portable guidance end and self-service end, combined with the real-time data collection and orchestration function of the artificial intelligence processor, the insufficient number of medical guidance and uneven working capabilities in the hospital medical guidance system is solved. The problem has achieved the efficiency of the patient's medical treatment process and the improvement of experience.
Patent Information
- Application Number
- CN202411615934.6
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-11-13
- Publication Date
- 2025-02-11
AI Technical Summary
The existing hospital guidance system has problems such as insufficient number of doctors, uneven work abilities, difficulty in finding patients in the hospital space, cumbersome outpatient procedures, long waiting time, etc., resulting in poor medical experience, delayed treatment time and inefficient hospitals. .
An artificial intelligence medical guidance system was designed, including a patient carrying guide end, a patient self-service end and an artificial intelligence processor. Through real-time data collection and artificial intelligence algorithm orchestration, it provides personalized medical treatment steps and time arrangement to reduce waiting and queue.
It realizes that patients understand the specific steps and time arrangements in the diagnosis and treatment process in real time, reduces waiting and queuing time, improves medical efficiency and patient experience, and reduces the labor intensity and personnel expenses of hospital staff.
Smart Images

Figure CN119418887A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to an artificial intelligence medical guidance service, and more particularly to an artificial intelligence medical guidance system. Background Art
[0002] Currently, the hospital's outpatient department is equipped with a triage desk or a medical guide desk and a self-service server to provide patients with outpatient or inpatient medical guide services. Its main function is to guide patients in outpatient registration, medical treatment, payment, and to facilitate patients in consulting for various examinations. It can improve the medical service environment and enhance the smoothness of hospital visits and hospitalizations.
[0003] In addition, Chinese patent CN 113077879 A discloses an intelligent medical guide system based on user services, which provides an intelligent medical guide system based on user services. Through a data acquisition unit, a conventional estimation unit, a dynamic insertion estimation unit, and an optimization guidance unit, it combines real-time medical data, dynamic medical data, and historical medical data to plan the time and path of the user's waiting time for examination, thereby solving the problems existing in the existing medical guide system.
[0004] However, in reality, the hospital still has poor service effects and chaotic order. Patients and their families spend a lot of time consulting, searching, and waiting for various medical consultations, examinations, and payments. There are long queues at each window, making the problem of difficulty in seeing a doctor more prominent in the hospital. These problems increase or delay the patient's treatment time and extremely poor medical experience. At the same time, they also increase the workload and psychological burden of the patient's family, making the patient and family members miserable, and also reducing the efficiency of the hospital. The main reasons are as follows:
[0005] 1. Hospitals generally only have information desks in outpatient departments, and the number of guides is limited. The number of patients far exceeds the number of guides. One guide often has to deal with multiple patients and their families, so the guide’s workload is very heavy. Moreover, they are unable to communicate with patients in a comprehensive and effective manner, and are even less able to improve the efficiency of answering and guiding.
[0006] 2. The work abilities of medical guides vary, and their familiarity with the work content also varies. Therefore, it is difficult for them to quickly solve the problems encountered by patients and make patients understand the specific steps of seeking medical treatment. They often become impatient and perfunctory, which aggravates the conflict between doctors and patients.
[0007] 3. Large or comprehensive hospitals have different spatial layouts due to their large scale. In addition, new buildings and many new departments, examination and treatment departments are constantly added in the later development, which makes patients often ask and search for designated places in the space. They often shuttle between several floors or upstairs and downstairs to find a certain department, which makes the patients' medical experience quite poor and affects the best examination and treatment time.
[0008] 4. Outpatient registration, payment, admission and discharge procedures are complicated and involve a large number of patients. The staff members have different levels of proficiency, and patients are unclear about the specific procedures and do not know who to consult. As a result, patients and their families are confused, and there are long queues at each window.
[0009] 5. Because there are many patients in outpatient clinics, pharmacies, examinations, testing, and treatment rooms, and the time spent by each patient is different, many patients need to wait in advance, resulting in long queues at various locations, and the time is uncertain, which affects the patient's treatment time and also brings a very poor medical experience.
[0010] 6. Because there are many patients in the inpatient department, the number of medical staff is limited, and it is difficult to set up a medical information desk due to the spatial layout. In addition, the hospital implements a shift system in the afternoon, so there is no detailed guidance on which examinations patients should do and where to go. In addition, the laboratory, imaging, nuclear medicine and other examination departments basically do not have medical guides and staff to maintain order, resulting in long queues and waiting times.
[0011] 7. Many hospital outpatient clinics are equipped with self-service servers, but the terminal servers currently only have the functions of registration and payment, and the degree of intelligence is not high. Therefore, every few self-service machines are equipped with a person to provide answers and demonstrations. In addition, the functions of the self-service machines are limited, so the functions of the self-service servers have not played a greater role, but have made patients more confused and at a loss.
[0012] The phenomenon mentioned above is widely present in major hospitals. With the rapid development of artificial intelligence today, we can completely use modern artificial intelligence technology, mobile applications and Internet of Things technology to effectively solve the problems of disorder in hospitals, long waiting times, confusion among patients and their families, etc., improve patients' medical experience, and make medical treatment a comfortable behavior. Summary of the invention
[0013] The embodiment of the present invention provides an artificial intelligence medical guidance system, which enables patients to understand the specific steps and time and location arrangements of the diagnosis and treatment process in real time. There is no need for long waiting and queuing as before, nor is there a need to blindly search for a diagnosis and treatment location. The artificial intelligence of medical treatment is fully realized, and the efficiency of medical treatment is improved.
[0014] In order to achieve the above-mentioned purpose, an embodiment of the present invention provides an artificial intelligence medical guidance system, which is characterized by comprising: a patient-carrying guidance terminal, a patient self-service terminal, an artificial intelligence processor, and an in-place signal receiver.
[0015] The patient-carried guidance end comprises: a guidance end body and a touch screen display, a microphone, a speaker, a camera, a battery, a vital sign sensor, a position signal transmitter, a storage module, a communication module, a vibrator, a charger and an interface arranged inside the guidance end body.
[0016] The touch screen display is used to display diagnosis and treatment, medical consultation text prompts, payment QR code display, report printing QR code display, vital signs index display, medical knowledge text broadcast, and operation interface selection.
[0017] The microphone is used for voice input of patients' emergency help requests, voice consultation for diagnosis and treatment, and voice consultation for guidance.
[0018] The loudspeaker is used to cooperate with the touch screen display to synchronously voice broadcast: clinic visit time and location information, examination and test time and location information, medication collection time and location information, hospitalization time and location information, treatment time and location information, payment reminder information, vital signs information, discharge processing information, refund information, and report printing information.
[0019] The camera is used for patient face recognition, position and scene display during consultation, and position and scene display during emergency.
[0020] The battery is used to supply power to the entire patient guidance terminal. It has a built-in battery and can be charged via a charging cable or wirelessly.
[0021] The vital sign sensor is used to monitor the patient's blood pressure, blood oxygen, blood sugar, heart rate, heart rate vital index, and display it on the display and transmit it to the doctor's computer through the artificial intelligence processor.
[0022] The on-location signal transmitter is used to scan the code and report when the patient arrives at the consulting room, hospital bed, treatment location, examination or testing location to confirm that the patient is in place.
[0023] The storage module is used to store the patient's vital signs index, examination, test reports, expense lists, medical records, and treatment information.
[0024] The communication module is used to transmit information between the patient guidance terminal and the artificial intelligence processor.
[0025] The vibrator is used for the patient to carry the service end to vibrate when reminding the patient, so that the patient will not fail to feel the reminder function.
[0026] The patient self-service terminal includes: a service terminal body part and a touch screen display, a microphone, a speaker, an ID card recognition device, a camera, a patient carrying guide terminal issuing device, a network switch, a printer, and a power supply arranged inside the service terminal body.
[0027] The touch screen display is used for patient identification, consultation department inquiry, registration, receiving patient medical guide terminal, payment, report printing, and expense list when the patient visits the hospital.
[0028] The microphone and speaker are used for consultation between patients and manual customer service and for voice prompts during operations.
[0029] The ID card recognition device and camera are used to confirm the identity of the patient.
[0030] The patient carrying guide end distributing device is used to distribute the patient carrying guide end to the patient after the patient registers.
[0031] The network switch is used for exchanging network information between the patient self-service terminal and the artificial intelligence processor.
[0032] The printer is used for patients to print paper versions of test and examination reports, expense lists, discharge notes, medical records and other paper reports.
[0033] The artificial intelligence processor includes: a data acquisition module, a data storage and management module, an artificial intelligence algorithm module, a knowledge base module, a communication module, and a security and privacy protection module.
[0034] The data acquisition module is used to collect information from hospital management information system (HMIS), clinical information system (CIS), electronic medical record system (EMR), laboratory information management system (LIS), medical image archiving and communication system (PACS), clinical decision support system (CDSS)
[0035] The data storage and management module is used to safely store and manage patient and hospital data.
[0036] The artificial intelligence algorithm module is used to use machine learning and deep learning algorithms to arrange the patient's office visit time and location information, examination and test time and location information, medication time and location information, hospitalization time and location information, treatment time and location information, payment reminder information, vital signs information, discharge processing information, refund information, and report printing information.
[0037] The knowledge base module is used to contain rich medical knowledge, clinical experience, and hospital information, and to provide professional health knowledge support for patient registration, diagnosis department determination, and personal conditioning of the disease.
[0038] The communication module is used for data exchange and integration with the patient carrying guidance terminal, the patient self-service terminal and the in-position signal receiver.
[0039] The security and privacy protection module: ensures the security and privacy of patient data.
[0040] Each module plays an important role in the medical guide system, and together they provide patients with efficient and accurate medical services.
[0041] The present invention enables patients to understand the specific steps and time arrangements of the diagnosis and treatment process in real time, without the need for long waiting and queuing, and fully realizes the artificial intelligence of medical treatment, improving the efficiency of medical treatment. It not only greatly improves the patient's experience and comfort during the diagnosis and treatment process, but also reduces the labor intensity of hospital staff and reduces the personnel expenses of setting up more positions in the hospital. BRIEF DESCRIPTION OF THE DRAWINGS
[0042] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.
[0043] Figure 1 A structural schematic diagram of an artificial intelligence medical guidance system is provided for an embodiment of the present invention.
[0044] Figure 2 It is a schematic diagram of the structure of the indexing end carried by a patient according to an embodiment of the present invention.
[0045] Figure 3 It is a structural schematic diagram of the patient self-service terminal according to an embodiment of the present invention.
[0046] Figure 4 Schematic diagram of the structure of an artificial intelligence processor according to an embodiment of the present invention. DETAILED DESCRIPTION
[0047] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.
[0048] Figure 1 The present invention provides a schematic diagram of the structure of an artificial intelligence medical guidance system. Figure 1 , Figure 2 , Figure 3 and Figure 4 shown.
[0049] Figure 1The artificial intelligence medical guidance system 101 includes: a patient-carrying guidance terminal 102, a patient self-service terminal 103, a positioning signal receiver 104, and an artificial intelligence processor 105.
[0050] First, the patient passes Figure 3 The patient uses the ID card recognition device 121 and the camera 122 on the patient self-service terminal 103 to perform identity recognition and authentication, and then describes the condition through the touch screen display 118 or the microphone 119 to complete the registration of the relevant department. Then the patient self-service terminal 103 will issue the patient carrying guide terminal 102 through the patient carrying terminal issuing device. The patient completes the registration task and obtains the patient carrying guide terminal 102.
[0051] Figure 2 The patient-carrying guidance terminal 102 is connected to the artificial intelligence processor 105 through the hospital's wireless LAN. The artificial intelligence processor 105 reads the data in the hospital information system. The artificial intelligence processor 105 calculates and arranges and adjusts the patient's medical treatment steps in real time, and transmits the patient's next medical treatment information signal to the patient-carrying guidance terminal 102, and guides the patient's medical treatment steps through the vibration of the vibrator 115, the touch screen display 106 in text form, and the speaker 108 in the form of voice broadcast.
[0052] When the patient is unclear about the consultation procedures, the patient can also activate the microphone 107 and the speaker 108 on the patient-carrying guidance terminal 102 to communicate with the manual customer service.
[0053] When the patient arrives at the designated location, the patient carries the indicator terminal 102 and transmits a signal to the department's location signal receiver 104 through the location signal transmitter 112 thereon, and the patient reports success and is prompted to enter the relevant department for treatment.
[0054] After the consultation, the patient carries the guidance terminal 102 to prompt the patient to proceed to the next step, guide the patient to the time and place of subsequent treatment steps such as taking medicine or testing, examination or admission to the hospital, and automatically sense that the patient is in place.
[0055] At the same time, patients can generate payment reminders through the patient-carrying guidance terminal, and make various payments by scanning the QR code generated on the patient-carrying guidance terminal with their mobile phones.
[0056] Installed on the patient's carrying index end 102, such as Figure 2 The storage module 113 shown is used to store information such as patient tests, examinations, treatments, and medication use, so as to facilitate doctors to understand the patient's medical history during the patient's current hospitalization or the next treatment.
[0057] After the patient is examined or tested, or when the doctor directly recommends hospitalization, the vibrator 115, touch screen display 106 and speaker 108 of the guidance end 102 carried by the patient will remind the patient, and after receiving the reminder, the patient will go directly to the designated department and bed for hospitalization.
[0058] After the patient is hospitalized, the artificial intelligence processor 105 reads the information in the hospital information system, and through real-time calculations, arranges and adjusts the patient's medication, examination, testing, treatment and other information for hospitalization and treatment, and transmits it to the patient's portable guidance terminal 102 in real time through the hospital wireless network, prompting the patient's specific steps for hospitalization and treatment.
[0059] After the patient's hospitalization and treatment is completed, the patient's portable guidance terminal 102 will remind the patient of the discharge time. The patient will check out and be discharged through the portable guidance terminal. The discharge fee details, discharge details, and medication details are all stored in the storage module 113 of the patient's portable guidance terminal. The patient can retrieve relevant information in real time, and can also download the electronic version on the mobile phone or scan the code on the patient's self-service terminal 103 to print it out through the printer above.
[0060] The present invention enables patients to understand the specific steps and time and location arrangements of the diagnosis and treatment process in real time, without the need for long waiting and queuing, and fully realizes the artificial intelligence of medical treatment, improving the efficiency of medical treatment. It not only greatly improves the patient's experience and comfort during the diagnosis and treatment process, but also reduces the labor intensity of hospital staff, improves the efficiency of the hospital, and reduces the personnel expenses of setting up more positions in the hospital.
[0061] In addition, the present invention is suitable for use by patients visiting hospitals for outpatient and inpatient medical treatment. Patients carrying the guidance end of the system can make the entire medical treatment process smoother, more convenient and clearer, avoiding problems such as waiting and queuing, and solving the problem of difficulty in medical treatment.
[0062] Finally, the system can also monitor the patient's blood pressure, blood sugar, blood oxygen, heart beat, heart rate and other vital signs, and transmit them to the doctor's computer so that the doctor can promptly understand the patient's real-time condition. Patients using the system's patient service guidance terminal can also use voice to inquire about relevant diagnosis and treatment information and call for help in emergency and sudden situations in the hospital.
[0063] In addition, the patient-portable guidance terminal of the system can also store the patient's previous medical records and treatment information, so that the patient can retrieve all previous treatment information in time when visiting other hospitals, which is convenient for the patient to seek medical treatment in the future and avoids repeated examinations.
[0064] Finally, the patient service terminal can also be used daily by the patient after discharge from the hospital to monitor their own health indexes such as blood pressure, blood sugar, blood oxygen, heart beat, heart rate, etc., to keep abreast of their health status, and can also be used for emergency calls outside the hospital in case of sudden illness.
[0065] The preferred embodiments of the present invention disclosed above are only used to help illustrate the present invention. The preferred embodiments do not describe all the details in detail, nor do they limit the invention to the specific implementation methods described. Obviously, many modifications and changes can be made according to the content of this specification. This specification selects and specifically describes these embodiments in order to better explain the principles and practical applications of the present invention, so that those skilled in the art can understand and use the present invention well. The present invention is limited only by the claims and their full scope and equivalents.
Claims
1. An artificial intelligence medical guidance system, characterized in that ,include: Patient carrying guidance terminal, patient self-service terminal, positioning signal receiver, artificial intelligence processor; The patient-carried guide terminal includes: a guide terminal body and a touch screen display, a microphone, a speaker, a camera, a battery, a vital sign sensor, a position signal transmitter, a storage module, a communication module, a vibrator, a charger and an interface arranged inside the guide terminal body; The touch screen display is used to display diagnosis and treatment, medical consultation text prompts, payment QR code display, report printing QR code display, vital sign index display, medical knowledge text display, and operation interface selection; The speaker is used to cooperate with the touch screen display to synchronously broadcast the following information: clinic visit time and location information, examination and test time and location information, medication collection time and location information, hospitalization time and location information, treatment time and location information, payment reminder information, vital signs information, admission and discharge information, refund information, and report printing information; The microphone is used for voice output during consultations with patients and manual customers and emergency calls; The camera is used for patient face recognition, location and scene observation during consultation, and location and scene display during emergency. The vital sign sensor is used to monitor the patient's blood pressure, blood oxygen, blood sugar, heart rate, heart rate vital index, and is displayed on a display and transmitted to the doctor's computer through an artificial intelligence processor; The in-place signal transmitter is used to report when the patient arrives at the consulting room, hospital bed, treatment location, examination or testing location, to confirm that the patient is in place; The storage module is used to store the patient's vital signs index, examination, test reports, expense lists, medical records, discharge details, medication details, and treatment information; The wireless communication module is used for mutual transmission of information between the patient-carried guidance terminal and the artificial intelligence processor.
2. The patient self-service terminal includes: The server body itself and the touch screen display, microphone, speaker, ID card recognition device, camera, patient-carried guide terminal issuing device, network switch, printer, and power supply arranged inside the server body; The touch screen display is used for: identification, diagnosis department determination and inquiry, registration, collection of patient carrying guide terminal, payment, printing of reports, and expense list when patients visit the hospital; The microphone and speaker are used for voice communication between the patient and the artificial intelligence processor and the manual customer service; The ID card recognition device and camera are used to confirm the patient's identity; The medical guide terminal distributing device is used to distribute the patient carrying guide terminal to the patient after the patient registers; The network switch is used for exchanging network information between the patient self-service terminal and the artificial intelligence processor.
3. The artificial intelligence processor comprises: Data acquisition module, data storage and management module, artificial intelligence algorithm module, knowledge base module, communication module, security and privacy protection module; The data acquisition module is used to collect information from hospital management information system (HMIS), clinical information system (CIS), electronic medical record system (EMR), laboratory information management system (LIS), medical image archiving and communication system (PACS), and clinical decision support system (CDSS); The data storage and management module is used to safely store and manage patient and hospital data and information; The artificial intelligence algorithm module is used to use machine learning and deep learning algorithms to arrange the information collected by the data collection module in real time, and arrange the patient's consultation time and location information, examination and test time and location information, medication time and location information, hospitalization time and location information, treatment time and location information, payment reminder information, vital signs information, discharge processing information, refund information, and report printing information. The artificial intelligence algorithm module is the core part of the entire system; The knowledge base module is used to contain rich medical knowledge, clinical experience, and hospital information, and to provide professional health knowledge support for patient registration, diagnosis department determination, and personal conditioning of the condition; The communication module is used to exchange and integrate data with the artificial intelligence and other units of the system and other medical equipment or systems in the hospital; The security and privacy protection module: ensures the security and privacy of patient data; Each module plays an important role in the medical guide system, and together they provide patients with efficient and accurate medical services.
Citation Information
Patent Citations
Intelligent medical guide system based on user service
CN113077879A