Intelligent self-service terminal fault emergency method, system and terminal

Abstract

The invention relates to an intelligent self-service terminal fault emergency method and system and a terminal, and belongs to the technical field of self-service, the emergency method comprises the following steps: when the current terminal is in a working mode, judging whether the current terminal has a fault; if yes, a checking instruction for checking other terminals is obtained, and based on the checking instruction, related data of the terminals within the distance of a circle Xm from the current terminal is called according to a pre-obtained whole-plant AWT terminal arrangement general drawing, the related data comprises terminal positions and associated terminal routes, and X is the radius of a circle formed by taking the current terminal as the circle center; and displaying the related data based on a preset display rule. The method has the beneficial effect that the influence on daily work is reduced when the current AWT terminal machine breaks down.

Description

Technical Field

[0001] The present application relates to the technical field of self-service, and in particular to a method, system and terminal for emergency response to failure of an intelligent self-service terminal. Background Art

[0002] AWT terminal is a kind of intelligent self-service terminal. As one of the standardized replication and promotion hardware terminals of China Nuclear Power N1-EAM system, it is mainly used for on-site staff to print and receive work tickets in the production area. Through the use of this terminal, the pressure of work ticket issuance in the operation isolation office can be reduced, the work efficiency of on-site staff can be improved, and the working time cost can be reduced.

[0003] Due to the large daily usage of terminal components and accessories, especially the daily printing volume of more than 1,000 sheets during the overhaul period, terminal failures occur frequently, affecting the overhaul and daily work. Summary of the invention

[0004] In order to reduce the impact on daily work when an AWT terminal fails, the present application provides an intelligent self-service terminal failure emergency response method, system and terminal.

[0005] In the first aspect, the present application provides an emergency method for a fault of an intelligent self-service terminal, which adopts the following technical solution:

[0006] An emergency method for a fault of an intelligent self-service terminal, comprising:

[0007] When the current terminal is in working mode, determine whether the current terminal is faulty;

[0008] If yes, then obtain the viewing instruction for viewing other terminals;

[0009] Based on the viewing instruction, according to the pre-acquired overall layout of the AWT terminals in the whole plant, retrieve the relevant data of the terminals within a radius of Xm from the current terminal, wherein the relevant data includes the terminal location and the associated terminal route, and X is the radius of the circle with the current terminal as the center;

[0010] Based on a preset display rule, the relevant data is displayed.

[0011] By adopting the above technical solution, since the general layout of the AWT terminals of the entire plant is obtained in advance, when the current terminal fails, it is only necessary to obtain the viewing instruction of the nearby terminals, and the relevant data of the terminals within Xm from the current terminal will be retrieved and displayed according to the preset display rules, so that the user can know the location of the nearest terminal in time, thereby reducing the impact on daily work.

[0012] Optionally, before determining whether the current terminal is faulty when the current terminal is in working mode, the process includes:

[0013] Detect whether there is someone at the current terminal;

[0014] If yes, get the dwell time;

[0015] Determine whether the dwell time exceeds a preset time threshold;

[0016] If so, the current terminal switches from standby mode to working mode.

[0017] By adopting the above technical solution, the terminal is in standby mode under normal circumstances, which can save power. Since there may be a user passing by the terminal without using the terminal, the terminal should also be in standby mode at this time. Therefore, the terminal will only switch from standby mode to working mode when there is someone at the terminal and the stay time exceeds the time threshold.

[0018] Optionally, before the current terminal switches from the standby mode to the working mode, the process includes:

[0019] Outputting an identification signal;

[0020] Based on the identity recognition signal, collecting image information at the terminal;

[0021] comparing the image information with image information in a pre-established image library;

[0022] If the two match, the current terminal switches from standby mode to working mode;

[0023] If the two do not match, the current terminal does not respond or output prompt information.

[0024] By adopting the above technical solution, a safety effect can be achieved and irrelevant personnel can be prevented from using the terminal.

[0025] Optionally, before displaying the relevant data based on a preset display rule, the method further includes:

[0026] Determine whether the terminal to be displayed is faulty;

[0027] If so, the relevant data of the faulty terminal is eliminated.

[0028] By adopting the above technical solution, users are prevented from going to the faulty terminal again, thereby further reducing the impact on daily work.

[0029] Optionally, the emergency method further includes:

[0030] Get the temperature and humidity values ​​in the terminal;

[0031] Determining whether the temperature and humidity values ​​exceed preset temperature and humidity thresholds;

[0032] If so, output a regulation signal;

[0033] Based on the adjustment signal, a heat dissipation and dehumidification action is performed.

[0034] By adopting the above technical solution, the service life of the terminal can be extended.

[0035] In the second aspect, the present application provides a fault emergency system for an intelligent self-service terminal, which adopts the following technical solutions:

[0036] An intelligent self-service terminal fault emergency system, comprising:

[0037] A judgment module, used to judge whether the current terminal is faulty when the current terminal is in working mode;

[0038] The instruction acquisition module is used to acquire the viewing instructions for viewing other terminals when the current terminal is in failure;

[0039] Drawing acquisition module, used to obtain the overall layout of the AWT terminals of the whole plant in advance;

[0040] A calling module, based on the viewing instruction and according to the general layout, calls relevant data of terminals within a radius of Xm from the current terminal;

[0041] The display module displays relevant data based on preset display rules.

[0042] By adopting the above technical solution, since the drawing acquisition module has pre-acquired the general layout of the AWT terminals of the entire plant, when the current terminal fails, the instruction acquisition module only needs to obtain the viewing instruction of viewing nearby terminals, and the retrieval module will retrieve the relevant data of the terminals within Xm from the current terminal, and the display module will display the relevant data according to the preset display rules, so that the user can promptly know the location of the nearest terminal, thereby reducing the impact on daily work.

[0043] In the third aspect, the present application provides an intelligent self-service terminal, which adopts the following technical solutions:

[0044] An intelligent self-service terminal, comprising:

[0045] The machine body has an operating table on its surface, and an input module is installed on the operating table;

[0046] A touch screen, mounted on the body;

[0047] A touch screen stylus, mounted on the body;

[0048] An IC card reader is installed on the body;

[0049] A laser printer, wherein a cavity is provided in the body, the laser printer is slidably connected in the cavity, and a discharge port is also provided on the surface of the body at the operating table, so that a user can take the printed document through the discharge port.

[0050] Optionally, the terminal further includes:

[0051] An infrared sensor is installed on the side wall of the operating table to sense whether there is someone at the terminal;

[0052] The camera is installed on the body and is used to collect image information at the terminal.

[0053] Optionally, the terminal further includes:

[0054] An automatic stapler is installed in the cavity; the machine body is provided with a stapler opening;

[0055] The push-type hidden door is used to open and close the stapler opening. After the push-type hidden door is opened, it can be used as an operating platform for placing books.

[0056] By adopting the above technical solution, the functions of the terminal are further expanded.

[0057] Optionally, the terminal further includes:

[0058] A heat dissipation fan is installed on a side of the body away from the touch screen;

[0059] Dust-proof cotton, installed on a side of the cooling fan away from the machine body;

[0060] A dehumidifier is installed in the cavity; the body is provided with a drainage box opening, and the drainage box opening corresponds to the water tank in the dehumidifier; a baffle is rotatably connected to the body, and the baffle is used to open and close the drainage box opening and limit the water tank.

[0061] By adopting the above technical solution, the terminal can be dehumidified and heat dissipated, thereby extending the service life of the terminal.

[0062] In summary, the present application has at least the following beneficial effects:

[0063] 1. Since the general layout of the AWT terminals in the whole plant is obtained in advance, when the current terminal fails, it is only necessary to obtain the viewing instruction of the nearby terminals, and the relevant data of the terminals within Xm from the current terminal will be retrieved and displayed according to the preset display rules, so that users can know the location of the nearest terminal in time, thereby reducing the impact on daily work.

[0064] 2. Since there may be a user passing by the terminal without using it, the terminal should also be in standby mode at this time. Therefore, only when there is someone at the terminal and the duration of stay exceeds the time threshold, the terminal will switch from standby mode to working mode, thereby saving power.

[0065] 3. The purpose of determining whether the terminal to be displayed is faulty is to prevent the user from going to the faulty terminal again, thereby further reducing the impact on daily work. BRIEF DESCRIPTION OF THE DRAWINGS

[0066] Figure 1 It is a flowchart of an implementation method of Example 1 of the present application;

[0067] Figure 2 It is a flowchart of the steps that need to be executed before S110;

[0068] Figure 3 It is a flowchart of the steps that need to be executed before executing S104;

[0069] Figure 4 It is a flowchart of a specific step of S130;

[0070] Figure 5 It is a flowchart of another implementation method of the method embodiment of the present application;

[0071] Figure 6 This is a structural block diagram of an implementation method of the first embodiment of the system of the present application;

[0072] Figure 7 It is a structural block diagram of an implementation method of mode conversion of the system embodiment of the present application;

[0073] Figure 8 It is a structural block diagram of another implementation method of mode conversion of the system embodiment of the present application;

[0074] Fig. 9 It is a structural block diagram of another implementation method of the system embodiment of the present application;

[0075] Fig.10 It is a schematic diagram of the overall structure of the terminal of this application;

[0076] Fig.11 is a schematic diagram showing the internal structure of the terminal;

[0077] Fig.12 It is a schematic diagram of the structure of the terminal side view and rear view;

[0078] Fig.13 This is a schematic diagram of the structure of the cooling fan and dustproof cotton on the terminal.

[0079] Description of reference numerals: 101, judgment module; 102, instruction acquisition module; 103, drawing acquisition module; 104, retrieval module; 105, display module; 106, detection module; 107, timing module; 108, mode conversion module; 109, signal output module; 110, image acquisition module; 111, comparison module; 112, data elimination module; 113, temperature and humidity value acquisition module; 114, heat dissipation and dehumidification module; 1, camera; 2, touch screen; 3, IC card reader; 4, Touch screen stylus; 5. Input module; 6. Infrared sensor; 7. Printer; 8. Automatic stapler; 9. Storage box; 10. Dehumidifier; 11. AWT host PC module; 12. Extended USB and power button; 13. Cooling fan; 14. Speaker; 15. Lightning protection module; 16. Cabinet power supply and network interface; 20. Body; 21. Cavity; 22. Operating table; 23. Guide rod; 24. Sliding frame; 25. Placement cavity; 27. Rear door; 28. Baffle; 29. ​​Push-type hidden door. DETAILED DESCRIPTION

[0080] To make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the following will be combined with the appended drawings of the embodiments of the present invention. Figure 1 -Attached Fig.12 , the technical solutions in the embodiments of the present invention are clearly and completely described. Obviously, the described embodiments are part of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0081] An embodiment of the present application discloses an emergency response method for a fault of an intelligent self-service terminal. Figure 1 As an implementation of the emergency method, the emergency method may include S110-S140:

[0082] S110, when the current terminal is in working mode, determining whether the current terminal is faulty;

[0083] Specifically, the status information of the terminal may be obtained, and whether the terminal is faulty may be determined based on the status information. If the status information is normal, the terminal is normal; if the status information is faulty, the terminal is faulty.

[0084] S120, if yes, obtaining a viewing instruction for viewing other terminals;

[0085] Specifically, the operation may be performed through a touch screen on the terminal, or a conversation may be conducted according to a voice module built into the terminal to obtain the viewing instruction through voice recognition.

[0086] S130, based on the viewing instruction, retrieve the relevant data of the terminals within a radius of Xm from the current terminal according to the pre-acquired overall layout of the AWT terminals in the whole plant;

[0087] Specifically, the relevant data includes the terminal location, the associated terminal route, the terminal status, the paper remaining, the ink cartridge remaining, etc. X is the radius of a circle with the current terminal as the center, and is a natural number greater than 0.

[0088] S140, displaying relevant data based on preset display rules.

[0089] Specifically, the display rule may be "displaying relevant data of three terminals that are located from near to far from the current terminal".

[0090] In addition, refer to Figure 2 Before executing S110, you need to execute S101-S104:

[0091] S101, detecting whether there is someone at the current terminal;

[0092] Specifically, a human infrared sensor is installed on the terminal, and whether there is a person at the current terminal can be detected through the human infrared sensor.

[0093] S102, if yes, obtain the dwell time;

[0094] Specifically, when a person is detected, the timing module 107 counts the time to obtain the dwell time, and determines whether the dwell time exceeds a time threshold. If so, it indicates that the terminal needs to be used.

[0095] S103, determining whether the dwell time exceeds a preset time threshold;

[0096] S104: If yes, the current terminal switches from the standby mode to the working mode.

[0097] In addition, refer to Figure 3 In order to prevent irrelevant personnel from using the terminal, before the current terminal switches from standby mode to working mode, S1031-S1035 need to be executed:

[0098] S1031, outputting an identity recognition signal;

[0099] S1032, collecting image information at the terminal based on the identity recognition signal;

[0100] S1033, comparing the image information with image information in a pre-established image library;

[0101] S1034, if the two can match, the current terminal changes from the standby mode to the working mode;

[0102] S1035: If the two do not match, the current terminal does not respond or output a prompt message.

[0103] Specifically, after determining that the dwelling time exceeds the preset time threshold, an identity recognition signal is sent to the image acquisition module 110 (such as a camera, etc.) installed on the terminal. The camera collects image information at the terminal and compares the image information with the image information in the pre-established image library to determine whether it is a relevant person. If they match, it means that it is a relevant person, and the terminal switches from standby mode to working mode.

[0104] In addition, in other embodiments, after the identity recognition signal is output, a prompt of "Verify Identity Information" will be displayed on the touch screen. The user can read the identity card through the IC card reader. If the identity card matches the information in the pre-established identity information database, the verification is successful and the terminal switches from standby mode to working mode.

[0105] In addition, refer to Figure 4 , before S140, it is also necessary to perform steps S131-S132:

[0106] S131, determining whether the terminal to be displayed is faulty;

[0107] S132: If yes, remove the relevant data of the faulty terminal.

[0108] Specifically, if relevant data of three terminals are displayed and one of them is faulty, the data of the faulty terminal will be deleted and the relevant data of another terminal will be supplemented. If two terminals are faulty, the data of the faulty terminal will be deleted and the relevant data of the two terminals will be supplemented. When supplementing, just arrange it in order from near to far according to the distance from the current terminal.

[0109] In other embodiments, in addition to determining whether the terminal to be displayed is faulty, it is also possible to determine whether the number of people waiting at the terminal to be displayed exceeds the personnel threshold. If so, the estimated waiting time can be obtained based on historical data; for example, when there are 2 people, the waiting time is 20 minutes, when there are 3 people, the waiting time is 30 minutes, etc.; then based on the location of the newly supplemented terminal, the estimated route time of the user from the current terminal to the newly supplemented terminal is obtained. If the estimated route time is greater than the estimated waiting time, the terminal is still displayed. If the estimated route time is not greater than the estimated waiting time, the relevant data of the terminal is removed and the data of the newly supplemented terminal is displayed. The method for determining whether the number of waiting people exceeds the personnel threshold can be: identifying the number of features of the human head in the image information collected at the terminal to determine.

[0110] As another implementation method of the emergency method, refer to Figure 5 The emergency method may further include S210-S240:

[0111] S210, obtaining temperature and humidity values ​​in the terminal;

[0112] S220, determining whether the temperature and humidity values ​​exceed a preset temperature and humidity threshold;

[0113] S230, if yes, outputting an adjustment signal;

[0114] S240, performing heat dissipation and dehumidification actions based on the adjustment signal.

[0115] Specifically, a digital display dehumidifier can be installed in the terminal. The digital display dehumidifier can detect the temperature and humidity in the terminal, and perform heat dissipation and dehumidification actions when the temperature and humidity values ​​exceed a threshold.

[0116] The implementation principle of this embodiment is:

[0117] The current terminal detects whether there is someone. If so, the dwell time is obtained and it is determined whether the dwell time exceeds a preset time threshold. If so, an identity recognition signal is output to collect image information at the terminal and compare the image information with the image information in the image library. If the two match, the current terminal switches from standby mode to working mode.

[0118] Determine whether the current terminal is faulty. If so, obtain the viewing instruction for viewing other terminals, and based on the viewing instruction, retrieve the relevant data of the terminals within a radius of Xm from the current terminal according to the AWT terminal layout general diagram, and then display the relevant data based on the display rules.

[0119] Based on the above method embodiment, the second embodiment of the present application discloses a fault emergency system for an intelligent self-service terminal. Figure 6 As an implementation of the emergency system, the emergency system may include:

[0120] The judging module 101 is used to judge whether the current terminal is faulty when the current terminal is in working mode;

[0121] The instruction acquisition module 102 is used to acquire the viewing instruction of other terminals when the current terminal is in failure;

[0122] A drawing acquisition module 103 is used to obtain in advance the overall layout of the AWT terminals of the entire plant;

[0123] The retrieving module 104 retrieves the relevant data of the terminals within a radius Xm from the current terminal according to the layout diagram based on the viewing instruction;

[0124] The display module 105 displays relevant data based on preset display rules.

[0125] Reference Figure 7As another embodiment of the emergency system, the emergency system may further include:

[0126] Detection module 106, used to detect whether there is someone at the current terminal;

[0127] The timing module 107 is used to count the time when someone is at the current terminal and obtain the dwelling time;

[0128] The judging module 101 judges whether the dwelling time exceeds a preset time threshold;

[0129] The mode conversion module 108 is used to convert the terminal from the standby mode to the working mode when the dwell time exceeds a time threshold.

[0130] Reference Figure 8 As another embodiment of the emergency system, the emergency system may further include:

[0131] A signal output module 109, used to output an identity recognition signal;

[0132] An image acquisition module 110, which acquires image information at the terminal based on the identity recognition signal;

[0133] A comparison module 111 is used to compare the image information with the image information in a pre-established image library;

[0134] The mode conversion module 108 converts the terminal from the standby mode to the working mode when the image information matches.

[0135] In addition, the emergency system may further include a data elimination module 112 for eliminating relevant data of a faulty terminal when the determination module 101 determines that a terminal to be displayed is faulty.

[0136] Reference Fig. 9 As another embodiment of the emergency system, the emergency system may further include:

[0137] The temperature and humidity value acquisition module 113 is used to obtain the temperature and humidity values ​​in the terminal;

[0138] The judging module 101 judges whether the temperature and humidity value exceeds a preset temperature and humidity threshold value. If so, the signal output module 109 outputs an adjustment signal;

[0139] The heat dissipation and dehumidification module 114 receives and responds to the adjustment signal to perform heat dissipation and dehumidification work.

[0140] The implementation principle of this embodiment is:

[0141] The detection module 106 detects whether there is someone at the current terminal. If so, the timing module 107 obtains the dwelling time. The judgment module 101 determines whether the dwelling time exceeds a preset time threshold. If so, the signal output module 109 outputs an identity recognition signal. The image acquisition module 110 acquires image information at the terminal. The comparison module 111 compares the image information with the image information in the image library. If the two match, the mode conversion module 108 causes the current terminal to switch from the standby mode to the working mode.

[0142] The judgment module 101 judges whether the current terminal is faulty. If so, the instruction acquisition module 102 obtains the viewing instruction of other terminals. The calling module 104 calls the relevant data of the terminals within a radius of Xm from the current terminal based on the viewing instruction and the AWT terminal layout diagram. Then the display module 105 displays the relevant data based on the display rules.

[0143] The third embodiment of the present application also provides an intelligent self-service terminal, in which the above emergency system is built. Fig.10 As an implementation of the terminal, the terminal may include:

[0144] The body 20 has an operating table 22 formed on its surface, an input module 5 is mounted on the operating table 22, and a cavity 21 is formed in the body 20;

[0145] A touch screen 2, mounted on the body 20;

[0146] A touch screen stylus 4 is installed on the body 20;

[0147] IC card reader 3, mounted on the body 20;

[0148] The laser printer 7 is slidably connected in the cavity 21, and the body 20 at the operating table 22 is also provided with a discharge port so that the user can take the printed document through the discharge port.

[0149] It should be specifically explained that the input module 5 can be an industrial metal keyboard and touch pad. The IC card reader 3 and the touch screen stylus 4 are placed above the operating table 22 and on both sides of the machine body 20. The sliding mode of the laser printer 7 can be as follows:

[0150] A guide rod 23 is fixedly connected to the top wall of the cavity 21, and a sliding frame 24 is fixedly connected to the bottom of the laser printer 7. The sliding frame 24 has a sliding groove, and the guide rod 23 is slidably connected to the sliding frame 24 through the sliding groove. When loading paper into the printer 7, the printer 7 can be pulled out of the cavity 21.

[0151] In addition, a storage box 9 is fixedly connected to the bottom wall of the cavity 21 for placing spare paper of the printer 7. A front door (not shown) is rotatably connected to the body 20, and the front door is used to open and close the cavity 21, and a password lock is installed on the front door.

[0152] In order to maintain the touch screen 2 and the terminal host, a placement cavity 25 is opened on the side wall of the body 20 facing away from the touch screen 2. The host is snapped into the placement cavity 25. A back door 27 is rotatably connected to the side wall of the body 20. The back door 27 is used to open and close the placement cavity 25. A password lock is installed on the back door 27.

[0153] The terminal may also include an infrared sensor 6 and a camera 1, wherein the infrared sensor 6 is installed on the side wall of the operating table 22 for sensing whether there is someone at the terminal, and the camera 1 is rotatably connected to the body 20, can be adjusted in angle, and is located above the touch screen 2 for collecting image information at the terminal.

[0154] In addition, in order to dissipate heat and dehumidify the terminal, a dehumidifier 10 is fixedly connected to the bottom wall of the cavity 21, a drainage box port is opened on the side wall of the body 20, and a baffle 28 is rotatably connected to the body 20. The baffle 28 rotates from front to back to open and close the drainage box port and limit the water tank on the dehumidifier 10. The water tank on the dehumidifier 10 is placed in the cavity 21. A heat dissipation port is opened on the side of the body 20 away from the touch screen 2, and a heat dissipation fan 13 and dustproof cotton 17 are sequentially installed in the heat dissipation port by bolts.

[0155] In addition, in order to further expand the functions of the terminal, an automatic stapler 8 is installed in the cavity 21 by bolts, and a stapler port is opened on one side wall of the body 20, and the stapler port and the drainage box port are located on the same side. A push-type hidden door 29 is rotatably connected to the side wall of the body 20, and the push-type hidden door 29 is used to open and close the stapler port. The push-type hidden door 29 rotates up and down, and after opening, it can be temporarily used as an operating platform for placing documents to be stapled. A magnetic sticker is fixedly connected to the side wall of the cavity 21 below the automatic stapler 8, and the magnetic sticker can absorb foreign matter, especially waste staples, to ensure the safety of the site without foreign matter.

[0156] In this application, the front refers to a side of the touch screen 2 , and the back refers to a side away from the touch screen 2 .

[0157] The above are all preferred embodiments of the present application, and are not intended to limit the protection scope of the present application in sequence. Any feature disclosed in this specification (including the abstract and drawings), unless otherwise stated, can be replaced by other equivalent or alternative features with similar purposes. That is, unless otherwise stated, each feature is only an example of a series of equivalent or similar features.

Claims

1. An emergency method for intelligent self-service terminal failure, characterized in that: include: When the current terminal is in working mode, determine whether the current terminal is faulty; If yes, then obtain the viewing instruction for viewing other terminals; Based on the viewing instruction, according to the pre-acquired overall layout of the AWT terminals in the whole plant, retrieve the relevant data of the terminals within a radius of Xm from the current terminal, wherein the relevant data includes the terminal location and the associated terminal route, and X is the radius of the circle with the current terminal as the center; Based on a preset display rule, the relevant data is displayed.

2. The method for emergency response to failure of an intelligent self-service terminal according to claim 1, characterized in that: The method of determining whether the current terminal is faulty when the current terminal is in the working mode includes: Detect whether there is someone at the current terminal; If yes, get the dwell time; Determine whether the dwell time exceeds a preset time threshold; If so, the current terminal switches from standby mode to working mode.

3. The method for emergency response to failure of an intelligent self-service terminal according to claim 2, characterized in that: Before the current terminal switches from the standby mode to the working mode, the method includes: Outputting an identification signal; Based on the identity recognition signal, collecting image information at the terminal; comparing the image information with image information in a pre-established image library; If the two match, the current terminal switches from standby mode to working mode; If the two do not match, the current terminal does not respond or output prompt information.

4. The method for emergency response to failure of an intelligent self-service terminal according to claim 1, characterized in that: Before displaying the relevant data based on the preset display rule, the method includes: Determine whether the terminal to be displayed is faulty; If so, the relevant data of the faulty terminal is eliminated.

5. The method for emergency response to failure of an intelligent self-service terminal according to claim 1, characterized in that: The emergency measures also include: Get the temperature and humidity values ​​in the terminal; Determining whether the temperature and humidity values ​​exceed preset temperature and humidity thresholds; If so, output a regulation signal; Based on the adjustment signal, a heat dissipation and dehumidification action is performed.

6. An intelligent self-service terminal fault emergency system, characterized in that: include: A judgment module (101), used for judging whether the current terminal is faulty when the current terminal is in working mode; An instruction acquisition module (102), used to acquire viewing instructions for viewing other terminals when the current terminal fails; A drawing acquisition module (103) is used to pre-acquire the overall layout of the AWT terminals of the entire plant; A retrieval module (104), based on the viewing instruction and in accordance with the general layout, retrieves relevant data of terminals within a radius Xm from the current terminal, wherein the relevant data includes the terminal location and the associated terminal route, where X is the radius of a circle with the current terminal as the center; The display module (105) displays the relevant data based on a preset display rule.

7. An intelligent self-service terminal, characterized in that: The terminal according to any one of claims 1 to 5 comprises: A machine body (20) is provided with an operating table (22) on its surface, and an input module (5) is installed on the operating table (22); A touch screen (2) mounted on the machine body (20); A touch screen stylus (4) mounted on the machine body (20); An IC card reader (3) mounted on the machine body (20); A laser printer (7), wherein a cavity (21) is provided in the body (20), the laser printer (7) is slidably connected in the cavity (21), and a discharge port is also provided on the surface of the body (20) at the operating table (22), so that a user can take out a printed document through the discharge port.

8. The intelligent self-service terminal according to claim 7, characterized in that: The terminal further includes: An infrared sensor (6) is installed on the side wall of the operating table (22) and is used to sense whether there is someone at the terminal; A camera (1) is mounted on the body (20) and is used to collect image information at the terminal.

9. The intelligent self-service terminal according to claim 8, characterized in that: The terminal further includes: An automatic stapler (8) is installed in the cavity (21); the machine body (20) is provided with a stapler opening; The push-type hidden door (29) is used to open and close the stapler opening. After the push-type hidden door (29) is opened, it can be used as an operating platform for placing books.

10. The intelligent self-service terminal according to claim 9, characterized in that: include: The terminal further includes: A heat dissipation fan (13) is installed on a side of the machine body (20) facing away from the touch screen (2); Dust-proof cotton, installed on a side of the heat dissipation fan (13) away from the machine body (20); The dehumidifier (10) is installed in the cavity (21); the body (20) is provided with a drainage box opening, and the drainage box opening corresponds to the water tank in the dehumidifier (10); a baffle (28) is rotatably connected to the body (20), and the baffle (28) is used to open and close the drainage box opening and limit the water tank.

Images