Intelligent interaction system for commemorative field

By designing an intelligent interactive system in the memorial site, the problem of untimely update of information in the existing guide services and the reliance on manpower is solved, efficient service management and visitors' interaction are achieved, and the management and visiting experience of the memorial site are improved.

CN119493469APending Publication Date: 2025-02-21WENZHOU INST UNIV OF CHINESE ACAD OF SCI
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Patent Information

Application Number
CN202311032202.X
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2023-08-15
Publication Date
2025-02-21

AI Technical Summary

Technical Problem

The existing memorial venue's guide service has the problem that the image and audio-visual information cannot be updated in time, which makes it difficult for visitors to obtain a good interactive experience. The service quality depends on the level of the tour guide, consumes a lot of human resources, and cannot be promoted on a large scale.

Method used

Design an intelligent interactive system, including display devices, voice interaction terminals, image acquisition devices, work sites and network sites, and realize multi-function management through remote communication connections, including network site management, content information management, user management and statistical analysis management. The system can update tour guide information in real time, monitor passenger flow and perform corresponding operations, and provide functions such as emergency call response and service feedback.

Benefits of technology

Through the intelligent interactive system, close interaction with visitors is achieved, service quality is improved, the management and maintenance of commemorative sites are improved, and visitors' awareness and understanding of commemorative sites are improved.

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Abstract

The embodiment of the invention relates to the technical field of intelligent equipment, in particular to an intelligent interaction system for a commemorative field. The intelligent interaction system comprises a display device used for displaying image information; the voice interaction terminal is used for collecting and playing voice information; the image acquisition equipment is arranged on the rotatable equipment bracket and can acquire image information at different angles; a work station; the network site can be accessed by a user terminal and is provided with a plurality of different functional pages; wherein the working site is in remote communication, is connected to the display equipment, the voice interaction terminal and the image acquisition equipment, and is configured to provide network site management; and a content information management function and a statistical analysis management function. The method can effectively improve the service quality, helps to improve the management and maintenance of the commemorative place, and improves the cognition and understanding of visitors for the commemorative place.
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Description

[Technical field]

[0001] The present invention relates to the technical field of intelligent equipment, and in particular to an intelligent interactive system for memorial sites. [Background technology]

[0002] Memorial sites or memorial facilities refer to places and facilities with specific memorial significance or value, such as specific ancient buildings, cemeteries where historical figures are buried, or tourist attractions.

[0003] Existing memorial sites usually provide pre-recorded images or audio information to help visitors have a better tour. Some scenic spots or memorial sites also provide additional tour guides or similar guided tour services to provide visitors with a better tour experience.

[0004] However, under these traditional guided tour methods, it is difficult for visitors to obtain a good interactive experience because the images and audio-visual information cannot be updated in a timely manner. In addition, the actual experience of guided tour services is also largely determined by the level of the tour guides themselves, which requires a lot of human resources and cannot be widely promoted. [Summary of the invention]

[0005] The embodiment of the present invention aims to provide an intelligent interactive system for memorial sites, aiming to solve one or more defects existing in existing guide services.

[0006] On the one hand, an embodiment of the present invention provides the following technical solution: an intelligent interactive system for memorial sites. The system includes: a display device: the display device is used to display image information; a voice interaction terminal: the voice interaction terminal is used to collect and play voice information; at least one image acquisition device: the image acquisition device is arranged on a rotatable device bracket and can collect image information at different angles; a work station: the work station is remotely connected to the display device, the voice interaction terminal and the image acquisition device; at least one website: the website is accessible to user terminals and has several different function pages; wherein the work station is configured to provide one or more of the following functions: website management; user management; content information management; and statistical analysis management.

[0007] Optionally, the functions of the website management specifically include: receiving user data information from the user terminal; the user data information includes: user registration information, website content and website settings; processing and storing the user data information; user needs; meeting services for users; analyzing and providing management decision information corresponding to the user data information; providing editing functions of the website, and feedback information corresponding to the editing operations.

[0008] Optionally, the functions of the content information management specifically include: receiving and processing content data information from the user terminal; providing the processed content data information to the website so that the processed content data information can be displayed; and acquiring interactive information corresponding to the processed content data information.

[0009] Optionally, the functions of the statistical analysis management specifically include: receiving and processing site data information from different data sources; analyzing the processed site data information, obtaining one or more analysis results and displaying the analysis results; and storing the site data information.

[0010] Optionally, the workstation is specifically used to: control the image acquisition device to acquire multiple frames of image information at a preset frequency; calculate and determine the passenger flow of the memorial site based on the multiple frames of image information; and perform corresponding operations in response to changes in the passenger flow; wherein the operations are selected from one or more of the following: when the passenger flow is greater than or equal to a preset upper warning limit, perform a visitor number restriction operation; when the passenger flow is less than or equal to a preset lower warning limit, perform a visitor number promotion operation; when the passenger flow reaches a preset maintenance period, perform a corresponding maintenance operation.

[0011] Optionally, calculating and determining the passenger flow of the memorial site based on the multiple frames of image information specifically includes: acquiring image information of an area of ​​interest; identifying a target object in the image information through a preset image detection algorithm; the target object is a person or at least a part of a person's organ; counting the number of people passing through the area of ​​interest per unit time; and counting the total number of people in each area of ​​interest.

[0012] Optionally, the workstation is specifically used to: receive emergency call information from the voice interaction terminal, and issue corresponding emergency rescue instructions in response to the emergency call information; receive and store service feedback information from the voice interaction terminal.

[0013] Optionally, the work site is specifically used to: continuously update the tour guide information related to the memorial site; and display the tour guide information through the display device and / or the voice interaction device.

[0014] Optionally, the work site is specifically used to provide service data for the work of the functional management department within its authority.

[0015] Optionally, the workstation is specifically used to: form at least one digital virtual character and digital virtual scene related to the memorial site through the display device and the voice interaction device, and support interaction between the digital virtual character and visitors.

[0016] The intelligent interactive system of the embodiment of the present invention can combine image and sound information to achieve close interaction with visitors, thereby effectively improving service quality, helping to improve the management and maintenance of memorial sites, and enhancing visitors' cognition and understanding of memorial sites.

Brief Description of the Drawings

[0017] One or more embodiments are exemplarily described by pictures in the corresponding drawings, and these exemplified descriptions do not constitute limitations on the embodiments. Elements with the same reference numerals in the drawings represent similar elements, and unless otherwise stated, the figures in the drawings do not constitute proportional limitations.

[0018] Figure 1 is a schematic diagram of an intelligent interactive system according to an embodiment of the present invention;

[0019] Figure 2A A schematic diagram of a network site management function of a work site according to an embodiment of the present invention;

[0020] Figure 2B A schematic diagram of a content management function of a workstation according to an embodiment of the present invention;

[0021] Figure 2C A schematic diagram of a statistical analysis management function of a workstation according to an embodiment of the present invention;

[0022] Figure 3 A schematic diagram of a passenger flow control method provided by an embodiment of the present invention;

[0023] Figure 4 A schematic diagram of a memorial site provided in an embodiment of the present invention. [Specific implementation method]

[0024] In order to facilitate the understanding of the present invention, the present invention is described in more detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that when an element is described as "fixed to" another element, it can be directly on another element or there can be one or more centered elements therebetween. When an element is described as "connected" to another element, it can be directly connected to another element or there can be one or more centered elements therebetween. The orientation or positional relationship indicated by the terms "upper", "lower", "inner", "outer", "bottom" etc. used in this specification is based on the orientation or positional relationship shown in the accompanying drawings, only for the convenience of describing the present invention and simplifying the description, rather than indicating or implying that the device or element referred to must have a specific orientation, be constructed and operated in a specific orientation, and therefore cannot be understood as a limitation of the present invention. In addition, the terms "first", "second", "third", etc. are only used for descriptive purposes and cannot be understood as indicating or implying relative importance.

[0025] Unless otherwise defined, all technical and scientific terms used in this specification have the same meaning as those commonly understood by those skilled in the art of the present invention. The terms used in this specification and in the specification of the present invention are only for the purpose of describing specific embodiments and are not intended to limit the present invention. The term "and / or" used in this specification includes any and all combinations of one or more of the related listed items.

[0026] In addition, the technical features involved in different embodiments of the present invention described below can be combined with each other as long as they do not conflict with each other.

[0027] "Memorial site" refers to certain specific places or buildings with sightseeing value. Because of its specific significance, it can attract many visitors to visit and tour. The specific implementation of the memorial site is not limited in the present invention. It can be a tourist scenic spot, a historical site, or a residence or mausoleum of a historical figure.

[0028] Figure 1 A schematic diagram of an intelligent interactive system provided by an embodiment of the present invention. In the present invention, the intelligent interactive system should be understood as a platform that integrates multiple functions that meet actual usage needs. For example, it can be composed of multiple devices that are connected to each other and are used to perform different functions.

[0029] like Figure 1 As shown, the intelligent interaction system may include: a display device 100, a voice interaction terminal 200, an image acquisition device 300, a work station 400 and a network station 500.

[0030] The display device 100 is any suitable type of electronic device that can be used to play and display image information to others, for example, any terminal including a display screen (such as a smart phone, a television, a projector, a tablet computer or AR glasses). Preferably, the display device 100 can be a large-size display screen that is waterproof, dustproof and heat-resistant, so as to reliably provide visitors with a good viewing experience. In other embodiments, the large-size display screen can also be housed in a specific protective frame to further improve the protective performance.

[0031] The voice interaction terminal 200 is an electronic device dedicated to collecting and playing voice information, such as an intercom terminal, a speaker, and a microphone, etc. In some embodiments, at least a portion of the voice interaction terminal can be integrated into the display device 100, for example, a speaker can be configured in the display device.

[0032] The image acquisition device 300 is any suitable type of electronic device that collects image information by configuring a shooting lens thereon, such as a video camera, a sports camera, or a camera. It can be set or fixed on a rotatable device bracket (e.g., a rotating pan / tilt head) so that the orientation of the shooting lens can be changed to collect image information at different angles. It should be understood that the specific number of the image acquisition device 300 can be determined according to the actual needs (such as the size of the shooting area and the coverage of the viewing angle), which will not be elaborated here.

[0033] In this embodiment, the aforementioned display device 100, voice interaction terminal 200 and image acquisition device 300 are devices that directly interact with visitors, and thus they can be referred to as "front-end devices". Accordingly, devices that are relatively far away and do not interact with visitors, such as workstation 400, can be referred to as "back-end devices".

[0034] The workstation 400 is the control center of the entire intelligent interactive system. It can be any suitable type of electronic computing platform (such as a processor or server) with certain logical computing capabilities. The workstation 400 will achieve data information transmission between each other through communication connections with other devices (such as display devices, voice interaction terminals and image acquisition devices) and provide a number of different functions, such as network site management, content information management, user management, and statistical analysis management. Specifically, the workstation 400 can be a remotely deployed cloud server or a locally deployed computer or workstation. It can access a large number of terminal devices at the same time and keep the connection and synchronization between terminal devices at any time.

[0035] The website 500 is a node for user terminals to access, and can be implemented with the support of the workstation 400. It has a plurality of different function pages. These function pages can jump to each other, and display various content information in a set form, providing visitors with rich interactions. In some embodiments, in addition to the function pages displayed to visitors, the website 500 can also be provided with a database. The database can store the content information that the function pages need to display, and cooperate with the workstation 400 to support the normal operation of the website 500.

[0036] Specifically, the website 500 can be logged in by a browser, and visitors can access the website 500 by accessing a specific website through a browser through their own user terminal. Alternatively, the website 500 can also be in the form of a mobile application. The mobile application is installed and deployed locally on the user terminal. Visitors can access and access the website 500 by launching the mobile application on the user terminal. The user terminal 600 can be any suitable type of electronic device according to the actual needs, including but not limited to personal computers, smart phones, and smart wearable devices.

[0037] It should be noted that the devices constituting the intelligent interactive system may be increased or decreased accordingly according to the needs of the actual application. For example, it may also include an input keyboard, a mouse and a touch screen to collect instructions or feedback information issued by visitors.

[0038] To fully describe the present invention, the following FIG. 2A to FIG. 2C , describes in detail the data information flow and control methods of the intelligent interactive system when implementing website management, content information management, user management and statistical analysis management.

[0039] About Network Site Management:

[0040] Website management refers to functions related to the maintenance and management of website 500. Figure 2A As shown, the specific control method is as follows:

[0041] First, user data information is received from the user terminal 600. The user data information refers to some data information related to the visitor personally and submitted by the visitor, which may include but is not limited to: user registration information, website content and website settings.

[0042] Then, the workstation 400 processes the user data information and stores the processed user data information. The processing method may include but is not limited to: data verification, data screening and data form conversion. The storage of data can be achieved through the database of the website or other specific storage locations. On the one hand, the above processing method can ensure the accuracy and completeness of the user data information. On the other hand, the user data information stored in the database can be used to update the content of the function page, manage user information and set the parameters of the website. The workstation 400 can also be used to process and store user needs other than user data information, and provide users with corresponding services through the website 500 to meet the needs of different users. These user needs may include but are not limited to the playback / recording of specific audio and video.

[0043] Thirdly, the workstation 400 can also analyze and provide management decision information corresponding to the user data information. Management decision information refers to relevant information generated by the workstation based on the processed user data information to help the backend administrator to make further management and decisions. These management decision information may include statistical reports and user feedback information statistics. The specific analysis method and display method selected for use can be determined according to the actual needs and are not limited here.

[0044] Finally, the editing function of the website and the feedback information corresponding to the editing operation are provided. The editing function means that the workstation can provide the background administrator with the website editing service, so that the editing operation is reflected in the database of the website. The background administrator can add, edit and delete certain content of the website, manage user permissions or set website parameters, etc. The feedback information is the data information provided by the website to help the background administrator understand the specific operation of the website and the feedback from visitors during use.

[0045] Specifically, in the process of the workstation managing the website, the data provided by the user terminal can be processed and stored by the workstation, and the management and maintenance of the website can be achieved through the operation of the backend administrator.

[0046] About content information management:

[0047] Content information management refers to functions related to editing and updating content information displayed by intelligent interactive systems. Figure 2B As shown, the specific control method is as follows:

[0048] First, the workstation 400 receives and processes content data information from the user terminal 600. The content data information can be in any suitable data format, such as text, pictures or videos submitted by visitors through the user terminal. The received content data information can be further classified, labeled, reviewed and formatted to meet the program requirements of the website.

[0049] Then, the processed content data information is provided to the website through the database so that the processed content data information can be displayed. Specifically, the processed content data information can be provided to the database. A communication connection is established between the website and the database, and the content data information can be obtained from the database and displayed.

[0050] For example, in response to the user terminal's access and request operations to the website, the website calls the content data information from the database and performs corresponding display and interaction.

[0051] Finally, the interactive information corresponding to the processed content data information is obtained. The interactive information refers to the data information formed by the comments, likes or sharing operations performed by visitors on the function page through the user terminal and other devices. Specifically, the interactive information can be collected and sent to the work station 400 for processing and recording, so as to facilitate further statistics and analysis later.

[0052] Specifically, in the process of providing content management functions, the data information submitted by visitors is provided to the work site, provided to the database after processing, and then called from the database to achieve display and interaction.

[0053] About statistical analysis management:

[0054] Statistical analysis management is to analyze data and statistics to assist in a series of subsequent management functions of memorial sites. Figure 2C As shown, the specific control method is as follows:

[0055] First, site data information from different data sources is received and processed. Site data information refers to data information related to memorial site management, which can be a variety of different information and come from different data sources. For example, it can be image information from the image acquisition device 300, including passenger flow data of the memorial site. The collected site data information can be cleaned, integrated, converted, etc. by the workstation 400 to ensure the accuracy and consistency of the data, while improving the availability and analyzability of the data.

[0056] Then, the processed site data information is analyzed to obtain one or more analysis results and display the analysis results. The specific analysis method and the form of the analysis results can be set according to the actual needs, and are not specifically limited here. For example, the specific analysis results can be displayed through data visualization and report presentation to help managers better understand the specific situation of the memorial site, or relevant service data can be provided for the work of functional management departments within their authority. These service data can include relevant information such as the flow of people within a specific time area, so that the transportation department can complete the work of diversion and guidance in a timely manner.

[0057] Finally, the site data information and the analysis results are stored. The analysis results and the corresponding original site data information can be saved to a specific storage location (eg, a database) for subsequent query and analysis.

[0058] Those skilled in the art can understand that the above intelligent interactive system can provide a variety of different applications, and thus produce many positive effects on sightseeing. For example, it helps to achieve passenger flow control, helps to provide better guide services, and timely rescue in emergency situations. In order to fully illustrate the inventive concept of the intelligent interactive system provided by the embodiment of the present invention, the actual operation process of the intelligent interactive system is described in detail below in conjunction with the specific application of passenger flow control at the memorial site.

[0059] Figure 3 Flow chart of the passenger flow control method provided by the embodiment of the present invention. Figure 3 As shown, the method may include the following steps:

[0060] S301, controlling an image acquisition device to acquire multiple frames of image information at a preset frequency.

[0061] S302: Calculate and determine the passenger flow of the memorial site based on the multiple frames of image information.

[0062] The passenger flow is a data item used to measure the number of visitors to a memorial site at a specific time (e.g., a certain period of time). It can be represented by a variety of different data items, such as the passenger flow per unit time or the passenger flow density at a certain moment.

[0063] Specifically, first, image information of the area of ​​interest can be obtained. Among them, the area of ​​interest can be one or more area locations within the memorial site. In other embodiments, it can also be called a crowd monitoring point. Then, a target object is identified in the image information through a preset image detection algorithm. Among them, the target object is a person or at least a part of a person's organ (such as a face), and it only needs to be able to recognize and distinguish different people. The specific image detection algorithm selected for use can be determined according to the needs of the actual situation and is not limited here. Finally, the number of people passing through the area of ​​interest per unit time and the sum of the number of people in each area of ​​interest are counted to obtain the above-mentioned flow of people and crowd density.

[0064] S303: Execute corresponding operations in response to changes in passenger flow.

[0065] Among them, the corresponding operations may include: when the passenger flow is greater than or equal to the preset upper warning limit, executing the visitor number restriction operation; when the passenger flow is less than or equal to the preset lower warning limit, executing the visitor number promotion operation; and when the passenger flow reaches the preset maintenance cycle, executing the corresponding maintenance operation.

[0066] Specifically, visitor number restrictions can be implemented in a variety of ways, such as increasing ticket prices, limiting visiting hours, setting up a reservation system, and setting tour routes.

[0067] Among them, the ticket price can play a role in limiting the number of visitors. It is understandable that the higher the ticket price, the fewer visitors will visit. Moreover, the ticket price can also be used to supplement the cost of maintaining the memorial site. Limiting the visiting time refers to setting the visiting time of visitors, thereby reducing the number of visitors and avoiding crowding and excessive visits. For example, only a certain number of visitors are allowed to visit every day, or only a certain number of visitors are allowed to visit each time period. Setting up a reservation system refers to setting up an additional online reservation system or telephone reservation system. This method can control the number of visitors and the visiting time, and avoid crowding and excessive visits. Setting a tour route refers to setting up clear tour routes and guide signs in the memorial site, which can control the flow of visitors and disperse the gathering of visitors, thereby effectively alleviating crowding and gathering, and also help protect the safety and stability of the facilities of the memorial site.

[0068] In some embodiments, an upper limit on the number of visitors can be directly set. After exceeding the upper limit, the workstation can issue a warning notification to prohibit other visitors from continuing to enter. The upper limit can be set according to actual needs, for example, the number of visitors is determined according to the area and capacity of the memorial site.

[0069] Figure 4 A schematic diagram of a specific example of passenger flow management provided by an embodiment of the present invention. Figure 4 The memorial site is a circular plaza as an example. The multiple entrances and exits of the circular plaza can be set as follows: Figure 4 The region of interest is shown.

[0070] During the opening hours of the memorial site, the total number of people inside the circular plaza is constantly updated by continuously monitoring the flow of people in the above-mentioned multiple areas of interest, and corresponding measures are taken according to different total number results.

[0071] For example, when the total number of people reaches the first threshold, the narrower entrances and exits on the left and right sides can be appropriately closed to avoid confusion. Secondly, when the total number of people continues to accumulate and further reaches the second threshold, the direction of the flow of people in and out of the channels can be controlled, for example, only allowing visitors to enter from the top and exit from the bottom. Finally, when the total number of people continues to increase and further reaches the upper threshold, people can be forcibly prohibited from entering, and only visitors can be allowed to leave from the upper and lower channels.

[0072] It should be noted that, in addition to realizing the monitoring and management of passenger flow, the intelligent interactive system provided by the embodiment of the present invention can also provide other more application scenarios to realize richer functions.

[0073] Embodiment 1:

[0074] The intelligent interactive system can receive emergency call information from the voice interactive terminal, and respond to the emergency call information and issue corresponding emergency rescue instructions, thereby greatly improving the timeliness and safety of handling emergencies.

[0075] For example, the intelligent interactive system can also be equipped with an emergency call button. In an emergency situation (such as someone falling into the water, someone falling, or a conflict between people), visitors or other on-site personnel can use the emergency call button to call for help and rescue, and the timely issuance of emergency rescue instructions will enable relevant functional departments such as the fire department, police, or ambulance station to rush to the scene in a timely manner.

[0076] Embodiment 2:

[0077] The intelligent interactive system can also receive and store service feedback information from the voice interactive terminal. In this way, visitors' feedback and complaints about specific services can be recorded to help improve the service quality of the memorial site.

[0078] Embodiment 3:

[0079] The workstation of the intelligent interactive system can continuously update the tour guide information related to the memorial site, and display the tour guide information through the display device and / or voice interactive device. The tour guide information can contain data information related to the memorial site in multiple different aspects, including but not limited to characteristics, features, geographical history, life experiences of people, relevant social, political and humanistic information, and related materials for comparison and extension.

[0080] By continuously updating the tour guide information, visitors' understanding and cognition of the memorial site can be effectively improved. Moreover, rich tour guide information can provide excellent tour guide services and provide visitors with a more comprehensive and good visiting experience.

[0081] Embodiment 4:

[0082] The intelligent interactive system can form at least one digital virtual character and digital virtual scene related to the memorial site through a display device and a voice interactive device, and support the interaction between the digital virtual character and visitors. For example, through the digital virtual character and the digital virtual scene, the research data of a specific well-known scientific task can be presented, and the scenes of its work and experiments can be reproduced.

[0083] The application scenarios provided in the above-mentioned embodiments 1 to 4 can be arbitrarily combined according to the needs of actual conditions to form more different embodiments without being limited to independent implementation.

[0084] When the memorial site is a cemetery or graveyard, the intelligent interactive system can store relevant images and audio information of the buried person. On the one hand, visitors can select the images and audio information they want to play on the function page through the user terminal, and play them through the aforementioned display device and / or voice interactive terminal. Of course, visitors can also play them directly on the user terminal so that they can play them at any place and time. On the other hand, the workstation can also control the aforementioned display device and / or voice interactive terminal to play the above-mentioned stored images and audio information in order according to the set rules.

[0085] In other embodiments, the on-site image information captured by the image capture device can also be transmitted to other front-end devices or user terminals connected to the work site for display and recording, so as to facilitate personal commemorative review and record of visitors.

[0086] When the memorial site is a historical site, the intelligent interactive system can provide excellent tour guide services, explain the past and present of the site to visitors, and take people to appreciate the life, society, politics and culture of the time, and monitor the specific conditions of passenger flow and facility working conditions in real time. In the case of high passenger flow pressure, prompt information is issued to remind visitors to change routes in time to avoid congestion and improve the quality of tourism.

[0087] In addition, the intelligent interactive system can also determine the maintenance time of related facilities according to the passenger flow, provide an intercom system to promptly resolve emergencies, and facilitate visitors to express their travel impressions and feedback.

[0088] Those of ordinary skill in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, computer software, or a combination of the two. In order to clearly illustrate the interchangeability of hardware and software, the composition and steps of each example have been generally described in terms of function in the above description. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Those skilled in the art may use different methods to implement the described functions for each specific application, but such implementation should not be considered to be beyond the scope of the present invention. The computer software may be stored in a computer-readable storage medium, and when the program is executed, it may include the processes of the embodiments of the above methods. Among them, the storage medium may be a disk, an optical disk, a read-only storage memory, or a random access memory, etc.

[0089] In summary, the intelligent interactive system provided by the embodiment of the present invention can ensure that the memorial site can maintain a large number of audio and video displays at any time through the display device and the voice interaction terminal, and support the updating and editing of these displayed audio and video.

[0090] The front desk equipment can be connected to the workstation through remote communication such as wireless network, and then connected to the user terminal through the workstation, so as to realize real-time interaction with visitors by transmitting images, sounds, text information and real-time viewing of status information.

[0091] In addition, the workstation can also provide artificial intelligence services to automatically process the transmitted images, sounds, and text information before transmission to facilitate user use. In particular, display devices and voice interaction terminals can use artificial intelligence technology to continuously update the displayed content to achieve the purpose of display.

[0092] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit them. Under the concept of the present invention, the technical features in the above embodiments or different embodiments may also be combined, the steps may be implemented in any order, and there are many other changes in different aspects of the present invention as described above, which are not provided in detail for the sake of simplicity. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they may still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein. However, these modifications or replacements do not deviate the essence of the corresponding technical solutions from the scope of the technical solutions of the embodiments of the present invention.

Claims

1. An intelligent interactive system for memorial sites, characterized in that: include: Display device: The display device is used to display image information; Voice interaction terminal: The voice interaction terminal is used to collect and play voice information; At least one image acquisition device: the image acquisition device is arranged on a rotatable device bracket and can acquire image information at different angles; Workstation: the workstation is remotely connected to the display device, the voice interaction terminal and the image acquisition device; At least one website: the website is accessible to a user terminal and has a plurality of different function pages; The workstation is configured to provide one or more of the following functions: Web site management; User management; Content information management; and Statistical analysis management.

2. The intelligent interactive system according to claim 1, characterized in that: The functions of the network site management specifically include: Receiving user data information from the user terminal; the user data information includes: user registration information, website content and website settings; Process and store the user data information; user needs; meet the service needs of users; Analyze and provide management decision information corresponding to the user data information; An editing function of the website is provided, as well as feedback information corresponding to the editing operation.

3. The intelligent interactive system according to claim 1, characterized in that: The functions of content information management specifically include: Receiving and processing content data information from the user terminal; Providing the processed content data information to the website so that the processed content data information is displayed; Acquire interaction information corresponding to the processed content data information.

4. The intelligent interactive system according to claim 1, characterized in that: The functions of the statistical analysis management specifically include: Receiving and processing site data information from different data sources; analyzing the processed site data information, obtaining one or more analysis results and displaying the analysis results; The venue data information is stored.

5. The intelligent interactive system according to claim 4, characterized in that: The workstation is specifically used for: Controlling the image acquisition device to acquire multiple frames of image information at a preset frequency; Calculating and determining the passenger flow of the memorial site according to the multiple frames of image information; In response to the change in the passenger flow, executing a corresponding operation; The operation is selected from one or more of the following: When the passenger flow is greater than or equal to the preset warning upper limit, executing the visitor quantity restriction operation; When the passenger flow is less than or equal to the preset lower warning limit, performing a visitor quantity promotion operation; When the passenger flow reaches a preset maintenance period, a corresponding maintenance operation is performed.

6. The intelligent interactive system according to claim 5, characterized in that: The calculating and determining the passenger flow of the memorial site according to the multiple frames of image information specifically includes: Obtain image information of the region of interest; Using a preset image detection algorithm, a target object is identified in the image information; the target object is a person or at least a part of a person's organ; Counting the number of people passing through the area of ​​interest per unit time; and Count the total number of people in each area of ​​interest.

7. The intelligent interactive system according to claim 5, characterized in that: The visitor quantity restriction operation includes one or more of the following operations: Increase ticket prices; Limit visiting hours; Setting up a reservation system; and Set up a tour route.

8. The intelligent interactive system according to claim 1, characterized in that: The workstation is specifically used for: Receiving emergency call information from the voice interaction terminal, and issuing corresponding emergency rescue instructions in response to the emergency call information; Receive and store service feedback information from the voice interaction terminal.

9. The intelligent interactive system according to claim 1, characterized in that: The workstation is specifically used for one or more of the following functions: Continuously update the tour guide information related to the memorial site; Displaying the tour guide information through the display device and / or the voice interaction device; Provide service data for the work of functional management departments within the scope of authority.

10. The intelligent interactive system according to claim 1, characterized in that: The workstation is specifically used for: Through the display device and the voice interaction device, at least one digital virtual character and a digital virtual scene related to the memorial site are formed, and the interaction between the digital virtual character and visitors is supported.