Online shopping mall management system

By introducing the merchant management center's processing mechanism for quality inspection and user feedback by the merchant management center in the online mall management system, the problem of insufficient transparency of the products and products required by the existing online mall is solved, and the user's trust and Improved operational efficiency.

CN119494702APending Publication Date: 2025-02-21WUXI YINGRUI DATA SOFTWARE CO LTD
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Patent Information

Application Number
CN202411542287.0
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-10-31
Publication Date
2025-02-21

AI Technical Summary

Technical Problem

The existing online malls cannot provide the products needed by users in a timely manner based on user's online feedback, and cannot purchase them through tourists. The source of products and quality inspection results are insufficient, resulting in users' concerns about product safety and trustworthiness.

Method used

Design an online mall management system to conduct quality inspections on goods sent by producers through the merchant management center, and decide on the listing of goods to the shopping mall based on the quality inspection results. The user management center can know the source of the product and the quality inspection results. Users can report that the products are not listed through the message management unit. The system will conduct statistics and processing based on the feedback information to ensure that users can obtain the required products.

Benefits of technology

It enables users to obtain the required products based on online feedback, improves the transparency and user trust of the products, ensures the safety and quality of the products, and enhances the user experience of the online mall and the operation efficiency of the mall.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention provides an online shopping mall management system, which comprises a producer used for providing goods and commodities needing to be purchased, a merchant management center used for purchasing the required goods and commodities from the producer, signing a goods order, then putting goods and commodity information on a shopping mall, and locking the goods and commodities put on the goods and commodities on the goods and commodities put on the goods and commodities on the goods and commodities on the goods and commodities on the goods and commodities on the goods and commodities; the warehouse management center is used for carrying out acceptance check and storage on the goods received by the producer, and carrying out order delivery according to the order of the user management center; the user management center is used for selecting and purchasing required commodities from the shopping mall; the shopping mall comprises a commodity adding unit, a commodity managing unit, a commodity searching unit, an order management unit and a message management unit; the commercial tenant management center carries out quality inspection on a single commodity submitted by a producer for inspection, it is judged that the commodity is put on a shopping mall according to the quality inspection result, a user management center can know the source of the commodity and the quality inspection result of the commodity, and the commercial tenant management center tracks the commodity delivered by the producer after the quality inspection is completed.
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Description

Technical Field

[0001] The present invention relates to an online shopping mall management system, and in particular to the field of online shopping mall management. Background Art

[0002] Online mall management is the core part of e-commerce operation, involving work at multiple levels, aiming to ensure the mall's efficient and smooth operation, while providing a good user experience, promoting sales and customer loyalty; online malls are virtual malls that use e-commerce to achieve the purchase and sale of goods, which can increase the circulation speed of goods and reduce labor costs. However, online malls in the prior art are connected to users, and users can only purchase goods based on the goods provided by the mall. If the goods required by the user do not appear, they need to choose other purchase channels. It is impossible to count the information of the feedback goods based on the online feedback of the goods required by the user, so that the user can obtain the feedback goods when the set number of goods is reached. In addition, identity verification is required when purchasing goods in online malls, and goods cannot be purchased as visitors. In addition, users cannot know the source of goods and the inspection of goods, so that the safety of goods cannot be trusted by users. If there is a lack of goods in the mall, the missing goods cannot be fed back to the merchant, and the missing goods cannot be sent to the user through the merchant. Summary of the invention

[0003] Purpose of the invention: To propose an online shopping mall management system to solve the above problems existing in the prior art.

[0004] Technical solution: An online shopping mall management system, including:

[0005] Producers, who provide the goods and commodities that need to be purchased,

[0006] The merchant management center purchases the required goods from the producers and signs the goods order, then puts the goods information on the shopping mall and locks the goods on the shelves;

[0007] The warehouse management center inspects and stores the goods delivered by the producers, and ships out the goods according to the orders from the user management center;

[0008] User management center, to purchase the required goods from the shopping mall;

[0009] The shopping mall includes adding products, managing products, searching products, order management unit and message management unit.

[0010] In a further embodiment, after the merchant management center signs the purchase order, the producer sends a single commodity to the merchant management center, and the merchant management center conducts quality inspection on the commodity. If the commodity fails to meet the quality inspection requirements, the quality inspection result is fed back to the producer and the order for the commodity is cancelled. If the commodity passes the inspection, a qualified supply chain is established, and the total purchase amount is determined based on the total amount of the producer. The commodity is then distributed according to the original order, and the lock on the commodity in the shopping mall is released. The merchant management center tracks the order and obtains the transportation location information, inspects the arrived commodities and puts them into storage, waiting for the order to be placed out of the warehouse.

[0011] In a further embodiment, adding goods updates the newly signed goods in the merchant management center to the shopping mall, managing goods sets the goods on sale and at a special price, and deletes the sold-out goods from the shopping mall;

[0012] If the goods and commodities required by the user management center are not available on the shopping mall, the user management center will feedback the required goods and commodities to the message management unit, and the message management unit will query and browse the feedback information, block the names of commodities that are not suitable for listing on the shopping mall, mark the commodities with reasonable messages, and the merchant management center will send the processing results of the marked commodities to the user management center.

[0013] In a further embodiment, the message management unit counts the number of products recorded in the message, and when the set number is reached, the merchant management center receives the goods and commodities that the message management unit needs to put on the shelves, and the merchant management center feeds back the required goods and commodities to the producer, and the producer supplies the merchant management center according to the required goods and commodities; the merchant management center adds new goods and commodities based on the feedback information of the message management unit and provides proof information that cannot be provided due to missing goods and commodities.

[0014] In a further embodiment, the product search first performs a product search based on the text content of the desired product filled in by the user management center.

[0015] Check whether the searched product meets the requirements of the user management center. If not, the name of the product filled in by the shopping mall is fed back to the message management unit for review and record. If it meets the requirements, click on the product to view detailed information and add it to the shopping cart;

[0016] Confirm whether the order information in the shopping cart is correct. If so, delete the item. If not, submit the order and then pay for the items in the shopping cart.

[0017] After the payment is completed, the order will be checked in the order management, and the orders that have been confirmed to be settled will be shipped. The warehouse management center receives the shipping order information and packs the goods according to the order information. The warehouse management center will feedback the goods that are missing or waiting to be transported to the producer. The producer will pack the goods needed by the user management center based on the feedback information from the warehouse management center and send them to the user management center that made the payment.

[0018] In a further embodiment, the user management center includes visitors, registered users and member users, and the registered users, visitors and member users browse the goods and commodity information in the shopping mall;

[0019] Registered users and member users first log in to the shopping mall, then add the required goods and commodities to the shopping cart, select the filled-in address, and then pay. When the registered users and member users receive the goods and commodities, the payment amount will be converted into points for the next purchase of goods and commodities; registered users and member users post messages and feedback information about unlisted goods to the message board management unit, and the feedback progress is displayed;

[0020] Visitors do not need to log in, they can directly enter the shopping mall, add the required goods to the shopping cart, fill in the address, and then pay. When the visitor receives the goods, the purchase information will be cleared.

[0021] In a further embodiment, when the user management center confirms that there are new visitors who need to be added, it first confirms the personnel information content, then logs in to the background management module, enters the user management sub-function module, and then confirms whether the information already exists. If it already exists, detailed personal information confirmation and verification are performed. If the user information is old information, it needs to be updated, and it is directly updated to the latest information; if it does not exist, the user information is directly added.

[0022] Beneficial effects: The present invention proposes an online shopping mall management system, which conducts quality inspection on individual goods and commodities sent by producers through a merchant management center, determines whether the goods are put on the shelves of a shopping mall according to the quality inspection results, and enables a user management center to learn the source of the goods and the quality inspection results of the goods. After the quality inspection is completed, the merchant management center tracks the goods delivered by the producer, inspects the delivered goods and puts them into storage, and waits for them to be shipped out. The user management center feeds back the goods that are not put on the shelves to a message management unit, and the message management unit queries and browses the message information, blocks the names of goods that are not suitable for being put on the shelves of a shopping mall, and marks the goods with reasonable messages. The merchant management center sends the marked goods processing results to the user management center, and the merchant management center feeds back the required goods and commodities to the producer, and the producer supplies the merchant management center according to the required goods and commodities; the management center receives the delivery order information, packs the goods and commodities according to the order information, and the producer packs the goods and commodities required by the user management center according to the feedback information of the warehouse management center, and sends them to the user management center for payment at the same time. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] Figure 1 It is a flow chart of mall management of the present invention.

[0024] Figure 2 It is a flow chart of the goods quality inspection of the present invention.

[0025] Figure 3 The product of the present invention lacks a feedback flow chart.

[0026] Figure 4 The commodity of the present invention lacks a quantity statistics flow chart.

[0027] Figure 5 It is a flow chart of the operation of the shopping mall of the present invention. DETAILED DESCRIPTION

[0028] The applicant believes that the online shopping mall in the prior art is connected to users, and users can only make purchases based on the products provided by the mall. If the products the user needs do not appear, they need to choose other purchasing methods. It is impossible to collect statistics on the feedback information of the products based on the online feedback of the users' needs, and enable users to obtain the feedback products when the set number of products is reached. In addition, identity verification is required when purchasing products in the online shopping mall, and products cannot be purchased as a visitor.

[0029] In order to solve the problems existing in the prior art, the present invention uses an online shopping mall management system to conduct quality inspection on the producers' goods through the merchant management center, and determines the listing of the goods based on the quality inspection results, so that the user management center can know the source of the goods and the quality inspection results of the goods.

[0030] The present invention will be further described in detail below through embodiments and in conjunction with the accompanying drawings.

[0031] In this application, an online shopping mall management system is proposed, including:

[0032] Producers, who provide the goods and commodities that need to be purchased,

[0033] The merchant management center purchases the required goods from the producer and signs the goods order, then puts the goods information on the shopping mall and locks the goods on the shelf; after the merchant management center signs the purchase order, the producer sends a single commodity to the merchant management center, the merchant management center conducts quality inspection on the goods, if the goods do not meet the quality inspection requirements, the quality inspection results are fed back to the producer and the order for the goods is cancelled. If they meet the requirements, a qualified supply chain is established, and the total purchase amount is determined based on the total amount of the producer, and then the goods are delivered according to the original order, and the lock on the goods in the shopping mall is released. The merchant management center tracks the order and obtains the transportation location information, inspects the arrived goods and puts them into storage, waiting for the order to be placed and shipped out.

[0034] The warehouse management center inspects and stores the goods delivered by the producers, and ships out the goods according to the orders from the user management center;

[0035] User management center, where users can choose the goods they need from the shopping mall; the user management center includes visitors, registered users and member users, who can browse the goods and commodity information in the shopping mall;

[0036] Registered users and member users first log in to the shopping mall, then add the required goods and commodities to the shopping cart, select the filled-in address, and then pay. When the registered users and member users receive the goods and commodities, the payment amount will be converted into points for the next purchase of goods and commodities; registered users and member users post messages and feedback information about unlisted goods to the message board management unit, and the feedback progress is displayed;

[0037] Visitors do not need to log in, they can directly enter the shopping mall, add the required goods to the shopping cart, fill in the address, and then pay. When the visitor receives the goods, the purchase information will be cleared.

[0038] When the user management center confirms that there are new visitors who need to be added, first confirm the personnel information content, then log in to the background management module, enter the user management sub-function module, and then confirm whether the information already exists. If it already exists, perform detailed personal information confirmation and verification. If the user information is old information, it needs to be updated and directly updated to the latest information; if it does not exist, directly add the user information.

[0039] The shopping mall includes adding goods, managing goods, searching goods, order management units and message management units. Adding goods will update the newly signed goods of the merchant management center to the shopping mall. Managing goods will set special sales and special price goods, and delete sold-out goods from the shopping mall. If the goods required by the user management center are not available in the shopping mall, the user management center will feedback the required goods to the message management unit. The message management unit will query the browsing history of the feedback information, block the names of goods that are not suitable for listing in the shopping mall, and mark the goods with reasonable messages. The merchant management center will send the processing results of the marked goods to the user management center.

[0040] Product search starts with the text content of the required goods filled in by the user management center to query the goods.

[0041] Check whether the searched product meets the requirements of the user management center. If not, the name of the product filled in by the shopping mall is fed back to the message management unit for review and record. If it meets the requirements, click on the product to view detailed information and add it to the shopping cart;

[0042] Confirm whether the order information in the shopping cart is correct. If so, delete the item. If not, submit the order and then pay for the items in the shopping cart.

[0043] After the payment is completed, the order will be checked in the order management, and the orders that have been confirmed to be settled will be shipped. The warehouse management center receives the shipping order information and packs the goods according to the order information. The warehouse management center will feedback the goods that are missing or waiting to be transported to the producer. The producer will pack the goods needed by the user management center based on the feedback information from the warehouse management center and send them to the user management center that made the payment.

[0044] The message management unit counts the number of products recorded in the message. When the set number is reached, the merchant management center receives the goods and commodities that the message management unit needs to put on the shelves. The merchant management center feeds back the required goods and commodities to the producer, and the producer supplies the merchant management center according to the required goods and commodities; the merchant management center adds new goods and commodities based on the feedback information of the message management unit and provides certification information that cannot be provided due to missing goods and commodities.

[0045] As described above, although the present invention has been shown and described with reference to specific preferred embodiments, it should not be construed as limiting the invention itself, and various changes in form and details may be made thereto without departing from the spirit and scope of the invention as defined in the appended claims.

Claims

1. An online shopping mall management system, characterized in that: include: Producers, who provide the goods and commodities that need to be purchased, The merchant management center purchases the required goods from the producers and signs the goods order, then puts the goods information on the shopping mall and locks the goods on the shelves; The warehouse management center inspects and stores the goods delivered by the producers, and ships out the goods according to the orders from the user management center; User management center, to purchase the required goods from the shopping mall; The shopping mall includes adding products, managing products, searching products, order management unit and message management unit.

2. An online shopping mall management system according to claim 1, characterized in that: After the merchant management center signs the purchase order, the producer sends a single commodity to the merchant management center, which conducts quality inspection on the commodity. If the commodity fails to meet the quality inspection requirements, the quality inspection result will be fed back to the producer and the order for the commodity will be cancelled. If the commodity passes the inspection, a qualified supply chain will be established, and the total purchase amount will be determined based on the total amount of the producer. The commodity will then be distributed according to the original order and the lock on the commodity in the shopping mall will be released. The merchant management center will track the order and obtain the transportation location information, inspect the arrived goods and put them into storage, waiting for the order to be placed and shipped out.

3. An online shopping mall management system according to claim 1, characterized in that: Add products to update the newly signed goods in the merchant management center to the shopping mall, manage products to set special sales and special price goods, and delete the sold-out goods from the shopping mall; If the goods and commodities required by the user management center are not available on the shopping mall, the user management center will feedback the required goods and commodities to the message management unit, and the message management unit will query and browse the feedback information, block the names of commodities that are not suitable for listing on the shopping mall, mark the commodities with reasonable messages, and the merchant management center will send the processing results of the marked commodities to the user management center.

4. An online shopping mall management system according to claim 1, characterized in that: The message management unit counts the number of products recorded in the message. When the set number is reached, the merchant management center receives the goods and commodities that the message management unit needs to put on the shelves. The merchant management center feeds back the required goods and commodities to the producer, and the producer supplies the merchant management center according to the required goods and commodities; the merchant management center adds new goods and commodities based on the feedback information of the message management unit and provides certification information that cannot be provided due to missing goods and commodities.

5. An online shopping mall management system according to claim 1, characterized in that: Product search starts with the text content of the required goods filled in by the user management center to query the goods. Check whether the searched product meets the requirements of the user management center. If not, the name of the product filled in by the shopping mall is fed back to the message management unit for review and record. If it meets the requirements, click on the product to view detailed information and add it to the shopping cart; Confirm whether the order information in the shopping cart is correct. If so, delete the item. If not, submit the order and then pay for the items in the shopping cart. After the payment is completed, the order will be checked in the order management, and the orders that have been confirmed to be settled will be shipped. The warehouse management center receives the shipping order information and packs the goods according to the order information. The warehouse management center will feedback the goods that are missing or waiting to be transported to the producer. The producer will pack the goods needed by the user management center based on the feedback information from the warehouse management center and send them to the user management center that made the payment.

6. An online shopping mall management system according to claim 1, characterized in that: The user management center includes visitors, registered users and member users. Registered users, visitors and member users browse the goods and commodity information in the shopping mall; Registered users and member users first log in to the shopping mall, then add the required goods and commodities to the shopping cart, select the filled-in address, and then pay. When the registered users and member users receive the goods and commodities, the payment amount will be converted into points for the next purchase of goods and commodities; registered users and member users post messages and feedback information about unlisted goods to the message board management unit, and the feedback progress is displayed; Visitors do not need to log in, they can directly enter the shopping mall, add the required goods to the shopping cart, fill in the address, and then pay. When the visitor receives the goods, the purchase information will be cleared.

7. An online shopping mall management system according to claim 1, characterized in that: When the user management center confirms that there are new visitors who need to be added, first confirm the personnel information content, then log in to the background management module, enter the user management sub-function module, and then confirm whether the information already exists. If it already exists, perform detailed personal information confirmation and verification. If the user information is old information, it needs to be updated and directly updated to the latest information; if it does not exist, directly add the user information.