Operating personnel distribution method and device, equipment and storage medium

Abstract

The invention provides an operation personnel distribution method and device, equipment and a storage medium, and the method comprises the steps: obtaining to-be-audited assets of each supplier, carrying out the statistics of the number of the to-be-audited assets of each supplier, and calculating the total number of the to-be-audited assets according to the number of the to-be-audited assets of each supplier; obtaining the number of to-be-handled operators and contacted suppliers, and determining the total number of to-be-handled operators according to the number of to-be-handled operators; according to the total number of assets to be audited, the total number of to-be-processed assets and the total number of operators, calculating an average number of to-be-processed Based on the to-be-handled number and the average to-be-handled number of each operator, determining the distributable to-be-handled number of each operator; and allocating the assets to be audited of each supplier to each operator according to the allocatable to-do number of each operator and the connected suppliers. Through the method disclosed by the invention, the to-be-audited assets of the supplier can be automatically and reasonably distributed, so that the asset auditing efficiency can be improved, and the asset auditing cost can be reduced.

Description

Technical Field

[0001] The present disclosure relates to the field of computer technology, and in particular to a method, device, equipment and storage medium for allocating operators. Background Art

[0002] In the supply chain finance business system, the audit of suppliers in the financing assets is crucial. It is necessary to communicate with suppliers, and the work involved includes account opening, certification review, authorization, opening electronic signatures, review of asset documents and corporate qualification documents, contact for contract signing, China Securities Depository and Clearing Corporation review, additional uploaded materials, confirmation of payment accounts, etc. The work is relatively complicated. Supply chain finance projects usually have fixed time, and there are many assets to be audited, and the assets are audited in batches for multiple times. It is necessary to reasonably allocate the work of operating personnel to connect with suppliers to improve the efficiency of asset audits.

[0003] At present, the common strategies for allocating operators are mainly classified into manual and voice robots. In the existing technical solutions, voice robots can replace personnel to do some fixed work, such as being widely used in e-commerce, express delivery, marketing and other businesses, and are mainly used for notification services. However, the supply chain finance business is relatively complex, and the situation of each supplier may be different, requiring personnel to communicate and negotiate with customers based on the actual situation. Therefore, in the supply chain finance business, most of the operators are mainly allocated manually, and the management system and management experience of each company are different, and the allocation strategy is also different. The problem is that the efficiency of asset audit is low and the cost is high. If multiple people contact the same person for the assets of the same supplier, the communication cost with the supplier is high. The asset allocation rules lead to uneven allocation, some people are busy and some are idle, or the asset audit allocation is severely fragmented, and the overall asset audit efficiency is low. Therefore, how to improve the efficiency of asset audit and reduce the cost of asset audit is a technical problem that technicians in this field need to solve urgently. Summary of the invention

[0004] In view of this, the present disclosure proposes a method, device, equipment and storage medium for allocating operating personnel, which can automatically and reasonably allocate the assets to be audited of each supplier based on the number of tasks that can be assigned to each operating personnel and the suppliers that have been contacted, thereby improving the efficiency of asset audits and reducing asset audit costs.

[0005] According to a first aspect of the present disclosure, a method for allocating operating personnel is provided, comprising: Obtain the assets to be reviewed of each supplier, count the number of assets to be reviewed of each supplier, and calculate the total number of assets to be reviewed based on the number of assets to be reviewed of each supplier; Obtain the number of tasks to be done by each operator and the suppliers that have been contacted, and determine the total number of tasks to be done based on the number of tasks to be done by each operator; Calculate the average number of pending tasks based on the total number of pending assets, the total number of pending tasks, and the total number of operating personnel; Determine the allocatable to-do number for each of the operators based on the to-do number of each of the operators and the average to-do number; The assets to be reviewed of each supplier will be allocated to each operating personnel based on the number of tasks that can be assigned to each operating personnel and the suppliers that have been contacted.

[0006] In a possible implementation, when allocating the assets to be reviewed of each supplier to each of the operating personnel according to the allocable to-do items of each operating personnel and the suppliers that have been contacted, the following steps are included: Arrange the number of assets to be reviewed of each supplier in descending order to obtain a supplier asset allocation list; According to the allocable to-do list of each operating personnel and the suppliers they have contacted, the assets to be reviewed of each supplier in the supplier asset allocation list are allocated to each operating personnel in order.

[0007] In a possible implementation, when allocating the assets to be reviewed of each supplier in the supplier asset allocation list to each operator in order according to the allocable to-do list of each operator and the suppliers that have been contacted, it includes: Consider in turn the suppliers contacted by each of the operating personnel, the number of tasks that can be assigned, the number of tasks that have been assigned to each supplier, and the number of suppliers that have been assigned, and perform at least one round of asset allocation for the assets to be reviewed of each supplier in the supplier asset allocation list until all the assets to be reviewed of each supplier in the supplier asset allocation list are allocated to each of the operating personnel.

[0008] In a possible implementation, when allocating assets to be reviewed of each supplier in the supplier asset allocation list in order, considering the suppliers that each operator has contacted, the following steps are included: Traversing each of the suppliers in the supplier asset allocation list in order; For the current supplier traversed, determine whether there is an operator who has contacted the current supplier: if so, take the operator who has contacted the current supplier as the first target operator, and according to the allocatable to-do count of each first target operator, allocate the assets to be reviewed of the current supplier to each first target operator until the allocatable to-do count of each first target operator is zero, and then traverse to the next supplier; if not, directly traverse to the next supplier; The traversal is over, and the first round of allocation of assets to be reviewed is completed.

[0009] In a possible implementation, after each round of allocation of pending assets, the to-do information of each operator and the supplier asset allocation list will be updated according to the asset allocation results of each supplier in each round; The to-do information includes the contacted suppliers, the original to-do quantity, the new to-do quantity, the to-do quantity and the allocable to-do quantity.

[0010] In a possible implementation, considering the allocable to-do count of each operator, allocating the assets to be reviewed of each supplier in the supplier asset allocation list in order includes: Traversing each of the suppliers in the most recently updated supplier asset allocation list in order; For the current supplier traversed, obtain the number of assets to be reviewed of the current supplier, and judge whether there is an operator who can allocate all the assets to be reviewed of the current supplier according to the latest updated allocatable to-do number of each operator: if there is, take the operator who can allocate all the assets to be reviewed of the current supplier as the second target operator, and allocate all the assets to be reviewed of the current supplier to the second target operator with the least allocatable to-do number; if there is no such operator, allocate the assets to be reviewed of the current supplier according to the latest updated allocatable to-do number of each operator, until the allocatable to-do number of each operator is zero, and traverse the next supplier; The traversal is over, and the second round of allocation of assets to be reviewed is completed.

[0011] In a possible implementation, after completing the allocation of the assets to be reviewed for each of the suppliers, the method further includes: optimizing and adjusting the allocation results of the assets to be reviewed for each of the operators.

[0012] According to a second aspect of the present disclosure, there is provided a device for allocating operators, comprising: The module for calculating the total number of assets to be audited is used to obtain the assets to be audited of each supplier, count the number of assets to be audited of each supplier, and calculate the total number of assets to be audited based on the number of assets to be audited of each supplier; The module for calculating the total number of tasks to be done is used to obtain the number of tasks to be done by each operator and the suppliers that have been contacted, and to determine the total number of tasks to be done based on the number of tasks to be done by each operator; An average pending calculation module, used to calculate the average pending number according to the total number of assets to be reviewed, the total number of pending items and the total number of operating personnel; An allocable to-do number calculation module is used to determine the allocable to-do number of each operator based on the to-do number of each operator and the average to-do number; The asset allocation module is used to allocate the assets to be reviewed of each supplier to each of the operating personnel according to the number of tasks that can be allocated to each of the operating personnel and the suppliers that have been contacted.

[0013] According to a third aspect of the present disclosure, there is provided an operator allocation device, comprising: a processor; and a memory for storing processor-executable instructions; wherein the processor is configured to execute the method described in the first aspect of the present disclosure.

[0014] According to a fourth aspect of the present disclosure, a non-volatile computer-readable storage medium is provided, on which computer program instructions are stored, wherein the computer program instructions, when executed by a processor, implement the method described in the first aspect of the present disclosure.

[0015] The present disclosure provides a method, device, equipment and storage medium for allocating operating personnel, the method comprising: obtaining the pending assets of each supplier, and counting the number of pending assets of each supplier, and calculating the total number of pending assets according to the number of pending assets of each supplier; obtaining the number of pending tasks of each operating personnel and the suppliers that have been contacted, and determining the total number of pending tasks according to the number of pending tasks of each operating personnel; calculating the average number of pending tasks according to the total number of pending assets, the total number of pending tasks and the total number of operating personnel; determining the number of pending tasks that can be allocated to each operating personnel based on the number of pending tasks of each operating personnel and the average number of pending tasks; and allocating the pending assets of each supplier to each operating personnel according to the number of pending tasks that can be allocated to each operating personnel and the suppliers that have been contacted. Through the method disclosed in the present disclosure, the pending assets of each supplier can be automatically and reasonably allocated in combination with the number of pending tasks that can be allocated to each operating personnel and the suppliers that have been contacted, thereby improving the efficiency of asset audits and reducing the cost of asset audits.

[0016] Further features and aspects of the present disclosure will become apparent from the following detailed description of exemplary embodiments with reference to the attached drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] The accompanying drawings, which are incorporated in and constitute a part of the specification, illustrate exemplary embodiments, features, and aspects of the disclosure and, together with the description, serve to explain the principles of the disclosure.

[0018] Figure 1 A flowchart showing a method for allocating operating personnel according to an embodiment of the present disclosure; Figure 2 An example flow chart showing a method for allocating operating personnel according to an embodiment of the present disclosure; Figure 3 A schematic block diagram showing a device for allocating operators according to an embodiment of the present disclosure; Figure 4 A schematic block diagram of an allocation device for operators according to an embodiment of the present disclosure is shown. DETAILED DESCRIPTION

[0019] Various exemplary embodiments, features and aspects of the present disclosure will be described in detail below with reference to the accompanying drawings. The same reference numerals in the accompanying drawings represent elements with the same or similar functions. Although various aspects of the embodiments are shown in the accompanying drawings, the drawings are not necessarily drawn to scale unless otherwise specified.

[0020] The word “exemplary” is used exclusively herein to mean “serving as an example, example, or illustration.” Any embodiment described herein as “exemplary” is not necessarily to be construed as preferred or advantageous over other embodiments.

[0021] In addition, in order to better illustrate the present disclosure, numerous specific details are given in the following specific embodiments. It should be understood by those skilled in the art that the present disclosure can also be implemented without certain specific details. In some examples, methods, means, components and circuits well known to those skilled in the art are not described in detail in order to highlight the subject matter of the present disclosure.

[0022] <Method Example> Figure 1 A flow chart of a method for allocating operating personnel according to an embodiment of the present disclosure is shown. Figure 1 As shown, the method includes steps S1100-S1500. Figure 2 This is an example flow chart of a method for allocating operators according to an embodiment of the present disclosure. Figure 1 and Figure 2 The method disclosed in the present invention is described. Figure 1 As shown, the method comprises the following steps: S1100, obtaining the assets to be reviewed of each supplier, counting the number of assets to be reviewed of each supplier, and calculating the total number of assets to be reviewed based on the number of assets to be reviewed of each supplier, wherein the total number of assets to be reviewed is the sum of the number of assets to be reviewed of each supplier.

[0023] For example, it is necessary to audit the assets of seven suppliers, namely C1, C2, C3, C4, C5, C6 and C7. The number of assets to be audited of each supplier is shown in Table 1. The total number of assets to be audited = 23+34+28+31+8+6+2=132.

[0024] S1200, obtaining the to-do quantity of each operation staff and the suppliers that have been contacted, and determining the total to-do quantity according to the to-do quantity of each operation staff.

[0025] It should be noted here that when the operation staff audits the assets of the supplier, they need to contact and communicate with the supplier. Therefore, the supplier contacted by the operation staff is the supplier audited by the operation staff. In the process of the operation staff auditing the assets of the supplier, the to-do information of each operation staff will be counted according to the supplier, and the supplier contacted by each operation staff will be recorded. In this way, when executing step S1200, the to-do quantity of each operation staff and the supplier contacted can be directly obtained. After obtaining the to-do quantity of each operation staff, the to-do quantity of each operation staff is summed up to obtain the total to-do quantity.

[0026] Continuing with the above embodiment, five operators, P1, P2, P3, P4 and P5, are currently configured to review the assets of suppliers. The number of tasks to be done by each operator and the suppliers they have contacted are shown in Table 2. The calculated total number of tasks to be done = 2 + 5 = 7.

[0027] S1300: Calculate the average number of pending tasks based on the total number of pending assets, the total number of pending tasks, and the total number of operating personnel. Specifically, the calculation formula for the average number of pending tasks is as follows: Average number of pending tasks = rounded to {(total number of assets to be reviewed + total number of pending tasks) / total number of operating personnel} Continuing with the above example, when the total number of assets to be reviewed is 132, the total number of pending items is 7, and the total number of operating personnel is 5, the average number of pending items = rounded {(132+7) / 5} = rounded {27.8} = 27.

[0028] S1400: Determine the allocable to-do number of each operator based on the to-do number of each operator and the average to-do number. Specifically, the allocable to-do number of each operator is equal to the difference between the average to-do number and the to-do number of each operator.

[0029] Continuing with the above embodiment, in the embodiment where the number of to-do items of each operator and the suppliers they have contacted are shown in Table 2, and the average number of to-do items calculated is 27, the number of to-do items that can be allocated to each operator is determined as shown in Table 3.

[0030] S1500, according to the allocable to-do list of each operator and the suppliers they have contacted, the assets to be reviewed of each supplier are allocated to each operator. The specific steps of asset allocation can be as follows: First, the number of assets to be reviewed of each supplier is sorted in descending order to obtain a supplier asset allocation list. Continuing with the above embodiment, when the number of assets to be reviewed of each supplier is as shown in Table 1, the number of assets to be reviewed of each supplier is sorted in descending order to obtain a supplier asset allocation list as shown in Table 4.

[0031] Second, according to the allocable to-do list of each operator and the suppliers they have contacted, the assets to be reviewed of each supplier in the supplier asset allocation list are allocated to each operator in order. Specifically, the suppliers that each operator has contacted, the allocable to-do list, the to-do list of each supplier that has been allocated, and the number of suppliers that have been allocated are considered in turn, and the assets to be reviewed of each supplier in the supplier asset allocation list are allocated to each operator for at least one round in order, until all the assets to be reviewed of each supplier in the supplier asset allocation list are allocated to each operator for processing.

[0032] In a possible implementation, when allocating assets to be reviewed of each supplier in the supplier asset allocation list in order, considering the suppliers that each operation personnel has contacted, the following steps may be included: Traverse each supplier in the supplier asset allocation list in order. Specifically, traverse each supplier in the supplier asset allocation list in order from most to least. For the current supplier traversed, determine whether there is an operator who has contacted the current supplier: if so, the operator who has contacted the current supplier is used as the first target operator, and according to the allocatable to-do number of each first target operator, the assets to be reviewed of the current supplier are allocated to each first target operator until the allocatable to-do number of each first target operator is zero, and then traverse the next supplier; if not, directly traverse the next supplier. The traversal is completed, that is, the first round of allocation of assets to be reviewed is completed. Among them, when allocating the assets to be reviewed of the current supplier to each first target operator according to the allocatable to-do number of each first target operator, the assets to be reviewed of the current supplier are allocated in order from least to most according to the allocatable to-do number of the first target operator.

[0033] It should be noted here that after the first round of allocation of pending assets is completed, the unallocated pending assets of each supplier are counted, and the unallocated pending assets of each supplier are sorted in descending order from large to small, so as to update the supplier asset allocation list and perform the second round of asset allocation based on the updated supplier asset allocation list.

[0034] Continuing with the above embodiment, for the supplier asset allocation list shown in Table 4, each supplier is traversed in order from left to right: When traversing to supplier C2, according to Table 3, operators P2 and P3 have contacted supplier C2, so operators P2 and P3 are the first target operators corresponding to supplier C2. Among them, the number of to-dos that can be assigned to P2 is 25, and the number of to-dos that can be assigned to P3 is 22. The assets to be reviewed of supplier C2 are allocated in the order of P2 first and then P3. Specifically, when allocating P2, the number of assets to be reviewed of supplier C2 is greater than the number of to-dos that can be assigned to P2, so the assets to be reviewed of supplier C2 are allocated according to the number of to-dos that can be assigned to P2. The number of to-dos that can be assigned to P2 is 25, so the 25 assets to be reviewed of supplier C2 are allocated to P2. At this time, the number of to-dos of P2 is 27, including: 2 assets to be reviewed of supplier C2 in the original to-do (recorded as 2 (C2)) and the newly allocated 25 assets to be reviewed of supplier C2 (recorded as 25 (C2)), and the number of to-dos that can be assigned is 0. At this point, supplier C2 still has 34-25=9 unallocated assets to be reviewed. At this time, the remaining 9 assets to be reviewed are further allocated to P3. Since the number of assets to be reviewed by supplier C2 is less than the number of tasks that can be allocated to P3, the remaining 9 assets to be reviewed are directly allocated to P3. At this time, the number of tasks to be completed by P3 is 5+9=14, including: 5 assets to be reviewed from supplier C4 in the original task list (recorded as 5 (C4)) and 9 newly allocated assets to be reviewed from supplier C2 (recorded as 9 (C2)). The number of tasks that can be allocated is 13. At this time, the task list of each operator is shown in Table 5.

[0035] Next, we start to traverse the supplier C4 in the supplier asset allocation list. When we traverse to supplier C4, according to Table 5, we know that only operator P3 has contacted supplier C4, so operator P3 is the first target operator corresponding to supplier C4. Since the number of assets to be reviewed of supplier C4, 31, is less than the number of allocable pending tasks of P3, 13, the assets to be reviewed of supplier C4 are allocated according to the number of allocable pending tasks of P3, that is, the 13 assets to be reviewed of supplier C4 are allocated to operator P3. At this time, the number of pending tasks of P3 is 14+13=27, including: 5 assets to be reviewed of supplier C4 in the original pending tasks (recorded as 5(C4)), 9 newly allocated assets to be reviewed of supplier C2 (recorded as 9(C2)), and 13 newly allocated assets to be reviewed of supplier C4 (recorded as 13(C4)), and the number of allocable agents is 0. So far, the number of allocable pending tasks of each first target operator who has contacted supplier C4 is 0, and we continue to traverse the next supplier. At this time, the number of unallocated assets to be reviewed by supplier C4 is 18. The to-do information table of each operator is shown in Table 6.

[0036] Next, we traverse supplier C3 in order. Since there is no operator who has contacted supplier C3, we directly traverse the next supplier C1. The traversal process of C5, C6 and C7 is the same as that of C3, so we will not repeat it here. It can be seen that in the first round of asset allocation, the assets to be reviewed of suppliers with no operator who has contacted will not be allocated.

[0037] After the first round of asset allocation, the number of assets to be reviewed remaining for supplier C2 is 0, the number of assets to be reviewed remaining for supplier C4 is 18, and the number of assets to be reviewed for other suppliers remains unchanged. Based on the allocation result, the assets to be reviewed of each supplier are re-sorted in descending order to update the supplier asset allocation list. The updated supplier asset allocation list is shown in Table 7: After each round of pending asset allocation, the to-do information of each operator and the supplier asset allocation list will be updated according to the asset allocation results of each supplier in each round. The specific update process is as mentioned above and will not be repeated here. Among them, the to-do information of each operator includes the suppliers contacted, the original to-do quantity, the new to-do quantity, the to-do quantity, and the to-do quantity that can be allocated.

[0038] After completing the first round of asset allocation, proceed to the second round of asset allocation. That is, consider the allocable to-do count of each operator and allocate the assets to be reviewed of each supplier in the supplier asset allocation list in order. The specific steps are as follows: Traverse the suppliers in the latest updated supplier asset allocation list in order. Specifically, traverse the suppliers in the latest updated supplier asset allocation list in order of the number of assets to be reviewed from most to least. For the current supplier traversed, obtain the number of assets to be reviewed of the current supplier, and judge whether there is an operator who can allocate all the assets to be reviewed of the current supplier according to the latest updated allocatable to-do number of each operator: if there is, the operator who can allocate all the assets to be reviewed of the current supplier is taken as the second target operator, and all the assets to be reviewed of the current supplier are allocated to the second target operator with the least allocatable to-do number, and traverse the next supplier; if there is no such operator, allocate the assets to be reviewed of the current supplier according to the latest updated allocatable to-do number of each operator, until the allocatable to-do number of each operator is zero. The traversal is completed, and the second round of allocation of assets to be reviewed is completed. Among them, when allocating the assets to be reviewed of the current supplier according to the latest updated allocatable to-do number of each operator, the assets to be reviewed of the current supplier are allocated in order from most to least in the order of the allocatable to-do number of each operator.

[0039] Continuing with the above embodiment, for the updated supplier asset allocation list 7, each supplier is traversed in order from left to right to perform a second round of asset allocation.

[0040] Traverse supplier C3 and allocate the assets to be reviewed of supplier C3: there are 28 assets to be reviewed of supplier C3. Currently, there is no operator who can allocate all the assets to be reviewed of supplier C3. Therefore, the operator with the most to-do items to be allocated is selected to allocate the assets to be reviewed of supplier C3. As shown in Table 6, at this time, the number of to-do items that operators P1, P4 and P5 can allocate is the same. Therefore, operator P1 with a higher ranking is selected to allocate the assets to be reviewed of supplier C3. Specifically, the 27 assets to be reviewed of supplier C3 are allocated to operator P1. At this time, the number of to-do items of P1 is 27, all of which are the newly allocated 27 assets to be reviewed of supplier C3 (recorded as 27 (C3)), and the number of to-do items that can be allocated is 0. After the 27 assets to be reviewed are allocated to P1, the number of unallocated assets to be reviewed of supplier C3 is 1. After executing this step, the to-do information table of the operator is shown in Table 8.

[0041] Traverse supplier C1 and allocate the assets to be reviewed of supplier C1: there are 23 assets to be reviewed of supplier C1, as shown in Table 8. Operators P4 and P5 can allocate all assets to be reviewed of supplier C1. Operators P4 and P5 are used as the second target operators who can allocate all assets to be reviewed of supplier C1. Since the number of tasks that operators P4 and P5 can allocate is the same, operator P4 with a higher ranking is selected to allocate the assets to be reviewed of supplier C1. Specifically, all 23 assets to be reviewed of supplier C1 are allocated to operator P4. At this time, the number of tasks that P4 has to complete is 23, which are all newly allocated 23 assets to be reviewed of supplier C1 (recorded as 23 (C1)), and the number of tasks that can be allocated is 4. After the 23 assets to be reviewed are allocated to P4, the number of unallocated assets to be reviewed of supplier C1 is 0. After executing this step, the to-do information table of operators is shown in Table 9.

[0042] Table 9 Traverse supplier C4 and allocate the assets to be reviewed of supplier C4: there are 18 assets to be reviewed of supplier C4. According to Table 9, only operator P5 can allocate all the assets to be reviewed of supplier C4. Therefore, all 18 assets to be reviewed of supplier C4 are directly allocated to operator P5. At this time, P5 has 18 pending tasks, which are all newly allocated 18 assets to be reviewed of supplier C4 (recorded as 18 (C4)), and the number of tasks that can be allocated is 9. After all 18 pending assets are allocated to P5, the number of unallocated pending assets of supplier C4 is 0. After executing this step, the pending information table of the operator is shown in Table 10.

[0043] Table 10 Traverse supplier C5 and allocate the assets to be reviewed of supplier C5: there are 8 assets to be reviewed of supplier C5. According to Table 10, only operator P5 can allocate all the assets to be reviewed of supplier C5. Therefore, all 6 assets to be reviewed of supplier C5 are directly allocated to operator P5. At this time, the number of to-do items of P5 is 26, including the newly allocated 18 assets to be reviewed of supplier C4 (recorded as 18 (C4)) and the newly allocated 8 assets to be reviewed of supplier C5 (recorded as 8 (C5)). The number of to-do items that can be allocated is 1. After all 8 assets to be reviewed are allocated to P5, the number of unallocated assets to be reviewed of supplier C5 is 0. After executing this step, the to-do information table of the operator is shown in Table 11.

[0044] Table 11 Traverse supplier C6 and allocate the assets to be reviewed of supplier C6: supplier C6 has 6 assets to be reviewed. According to Table 11, no operator can currently allocate all the assets to be reviewed of supplier C6. Therefore, 4 assets to be reviewed of supplier C6 are allocated to P4, and 1 asset to be reviewed is allocated to P5. At this time, P4 has 27 pending items, including 23 newly allocated assets to be reviewed of supplier C1 (recorded as 23 (C1)) and 4 newly allocated assets to be reviewed of supplier C6 (recorded as 4 (C6)). The number of available assets to be reviewed is 0. P5 has 27 pending items, including 18 newly allocated assets to be reviewed of supplier C4 (recorded as 18 (C4)), 8 newly allocated assets to be reviewed of supplier C5 (recorded as 8 (C5)) and 1 newly allocated asset to be reviewed of supplier C6 (recorded as 1 (C6)). The number of available assets to be reviewed is 0. At this time, supplier C6 has 1 pending asset remaining that has not been allocated. After completing this step, the operator's to-do information table is shown in Table 12.

[0045] Table 12 At this time, the number of allocable pending items of each operator is 0, and the second round of asset allocation is over. After the second round of asset allocation, the number of assets to be reviewed remaining for supplier C3 is 1, the number of assets to be reviewed remaining for supplier C6 is 1, the number of assets to be reviewed remaining for supplier C7 is 2, and the number of assets to be reviewed for other suppliers is 0. Based on the results of this round of allocation, the pending assets of each supplier are re-sorted in descending order to update the supplier asset allocation list. The updated supplier asset allocation list is shown in Table 13: Table 13 After completing the second round of asset allocation, proceed to the third round of asset allocation. That is, consider the number of pending assets of each supplier that has been allocated by each operator, and allocate assets to be reviewed for each supplier in the latest updated supplier asset allocation list in order. The specific steps include: Traverse the suppliers in the latest updated supplier asset allocation list in order. Specifically, traverse the suppliers in the supplier asset allocation list in order from the largest to the smallest number of assets to be reviewed. For the current supplier traversed, determine whether there is an operator who has contacted the current supplier: if so, use the operator who has contacted the current supplier as the third target operator, and allocate one of the assets to be reviewed of the current supplier to the third target operator with the largest number of pending assets. If not, directly traverse the next supplier, traverse the results, and complete the third round of asset allocation.

[0046] Continuing with the above embodiment, for the latest updated supplier asset allocation list 13, each supplier is traversed in order from left to right: When traversing to supplier C7, according to the latest updated to-do information table of operators as shown in Table 12, there is no operator who has contacted supplier C7 among the operators, so the next supplier is traversed directly.

[0047] When traversing to supplier C3, according to the latest updated to-do information table of operators as shown in Table 12, only operator P1 has contacted supplier C3 and directly allocated one of supplier C3's pending assets to operator P1. So far, the number of unallocated pending assets of supplier C3 is 0.

[0048] When traversing to supplier C6, according to the latest updated to-do information table of the operator, as shown in Table 12, operators P4 and P5 have contacted supplier C6 and assigned one of supplier C6's pending assets to operator P4, who has the largest number of supplier C6's pending assets. So far, the number of unassigned pending assets of supplier C6 is 0.

[0049] The traversal is over, and the third round of asset allocation is completed.

[0050] After completing the third round of asset allocation, the operator's to-do information list is shown in Table 14.

[0051] After completing the third round of asset allocation, if there are still suppliers' pending assets that have not been allocated, the fourth round of asset allocation will be carried out, that is, considering the number of suppliers that have been allocated by each operator, the pending assets of each supplier in the latest updated supplier asset allocation list will be allocated in order. Specifically, the fourth round is for operators who have not been allocated new pending assets in the third round. When performing this round of allocation, the supplier's assets will be allocated to the operator who has handled the largest number of suppliers first.

[0052] In the above embodiment, after the third round of asset allocation, only two assets of supplier C7 are not allocated, and in the third round of asset allocation, operators P2, P3 and P5 have not allocated new assets to be reviewed. According to Table 14, the number of suppliers that operators P2, P3 and P5 have allocated is 1, 2 and 3 respectively. Therefore, when allocating the two assets to be reviewed of supplier C7, one is first allocated to operator P5 and the other is allocated to operator P3. At this point, all the assets to be reviewed of all suppliers have been allocated. At this point, the to-do information table of the operators is shown in Table 15.

[0053] Table 15 In a possible implementation, after completing the allocation of pending assets of each supplier, it also includes: optimizing and adjusting the pending asset allocation results of each operator. Specifically, if an operator has more than 2 suppliers with a pending number of 1, then try to exchange the supplier's 1 pending item with other operators.

[0054] Continuing with the above embodiment, as shown in Table 15, the number of suppliers' 1 asset in P5 is 2, and optimization is performed. 1 asset of C7 of P3 is exchanged with 1 asset of C6 of P5. The final allocation plan is shown in Table 16: Table 16 The present disclosure provides a method for allocating operating personnel, including: obtaining the pending assets of each supplier, and counting the number of pending assets of each supplier, and calculating the total number of pending assets according to the number of pending assets of each supplier; obtaining the number of pending tasks of each operating personnel and the suppliers that have been contacted, and determining the total number of pending tasks according to the number of pending tasks of each operating personnel; calculating the average number of pending tasks according to the total number of pending assets, the total number of pending tasks and the total number of operating personnel; determining the number of pending tasks that can be allocated to each operating personnel based on the number of pending tasks of each operating personnel and the average number of pending tasks; and allocating the pending assets of each supplier to each operating personnel according to the number of pending tasks that can be allocated to each operating personnel and the suppliers that have been contacted. Through the method disclosed in the present disclosure, the pending assets of each supplier can be automatically and reasonably allocated in combination with the number of pending tasks that can be allocated to each operating personnel and the suppliers that have been contacted, thereby improving the audit efficiency of assets and reducing the cost of asset audits.

[0055] <Device Example> Figure 3 FIG. 1 is a schematic block diagram of a device for allocating operators according to an embodiment of the present disclosure. Figure 3 As shown, the device 100 includes: The total number of assets to be reviewed calculation module 110 is used to obtain the assets to be reviewed of each supplier, count the number of assets to be reviewed of each supplier, and calculate the total number of assets to be reviewed based on the number of assets to be reviewed of each supplier; The module 120 for calculating the total number of tasks to be completed is used to obtain the number of tasks to be completed by each operator and the suppliers that have been contacted, and to determine the total number of tasks to be completed based on the number of tasks to be completed by each operator; The average pending calculation module 130 is used to calculate the average pending number according to the total number of assets to be reviewed, the total number of pending items, and the total number of operating personnel; The allocable to-do number calculation module 140 is used to determine the allocable to-do number of each operator based on the to-do number of each operator and the average to-do number; The asset allocation module 150 is used to allocate the assets to be reviewed of each supplier to each operation personnel according to the number of tasks that can be allocated to each operation personnel and the suppliers that have been contacted.

[0056] <Equipment Embodiment> Figure 4 A schematic block diagram of an allocation device for operators according to an embodiment of the present disclosure is shown. Figure 4 As shown, the operator allocation device 200 includes: a processor 210 and a memory 220 for storing executable instructions of the processor 210. The processor 210 is configured to implement any of the above-mentioned operator allocation methods when executing the executable instructions.

[0057] Here, it should be noted that the number of processors 210 may be one or more. Meanwhile, in the operator allocation device 200 of the embodiment of the present disclosure, an input device 230 and an output device 240 may also be included. The processor 210, the memory 220, the input device 230 and the output device 240 may be connected via a bus or in other ways, which are not specifically limited here.

[0058] The memory 220 is a computer-readable storage medium that can be used to store software programs, computer executable programs, and various modules, such as the program or module corresponding to the operator allocation method of the embodiment of the present disclosure. The processor 210 executes various functional applications and data processing of the operator allocation device 200 by running the software program or module stored in the memory 220.

[0059] The input device 230 may be used to receive input numbers or signals. The signals may be key signals related to user settings and function control of the device / terminal / server. The output device 240 may include display devices such as display screens.

[0060] <Storage Medium Embodiment> According to a fourth aspect of the present disclosure, a non-volatile computer-readable storage medium is also provided, on which computer program instructions are stored. When the computer program instructions are executed by the processor 210, any of the above-mentioned methods for allocating operating personnel is implemented.

[0061] The embodiments of the present disclosure have been described above, and the above description is exemplary, not exhaustive, and is not limited to the disclosed embodiments. Many modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the described embodiments. The selection of terms used herein is intended to best explain the principles of the embodiments, practical applications, or technical improvements to the technology in the market, or to enable other persons of ordinary skill in the art to understand the embodiments disclosed herein.

Claims

1. A method for allocating operating personnel, characterized in that: include: Obtain the assets to be reviewed of each supplier, count the number of assets to be reviewed of each supplier, and calculate the total number of assets to be reviewed based on the number of assets to be reviewed of each supplier; Obtain the number of tasks to be done by each operator and the suppliers that have been contacted, and determine the total number of tasks to be done based on the number of tasks to be done by each operator; Calculate the average number of pending tasks based on the total number of pending assets, the total number of pending tasks, and the total number of operating personnel; Determine the allocatable to-do number for each of the operators based on the to-do number of each of the operators and the average to-do number; The assets to be reviewed of each supplier will be allocated to each operating personnel based on the number of tasks that can be assigned to each operating personnel and the suppliers that have been contacted.

2. The method according to claim 1, characterized in that When allocating the assets to be reviewed of each supplier to each of the above-mentioned operating personnel based on the allocable to-do list of each of the above-mentioned operating personnel and the suppliers that have been contacted, it includes: Arrange the number of assets to be reviewed of each supplier in descending order to obtain a supplier asset allocation list; According to the allocable to-do list of each operating personnel and the suppliers they have contacted, the assets to be reviewed of each supplier in the supplier asset allocation list are allocated to each operating personnel in order.

3. The method according to claim 2, characterized in that When allocating the assets to be reviewed of each supplier in the supplier asset allocation list to each operator in order according to the allocable to-do list of each operator and the suppliers that have been contacted, it includes: Consider in turn the suppliers contacted by each of the operating personnel, the number of tasks that can be assigned, the number of tasks that have been assigned to each supplier, and the number of suppliers that have been assigned, and perform at least one round of asset allocation for the assets to be reviewed of each supplier in the supplier asset allocation list until all the assets to be reviewed of each supplier in the supplier asset allocation list are allocated to each of the operating personnel.

4. The method according to claim 3, characterized in that When allocating the assets to be reviewed of each supplier in the supplier asset allocation list in order, considering the suppliers that the operators have contacted, the following steps are included: Traversing each of the suppliers in the supplier asset allocation list in order; For the current supplier traversed, determine whether there is an operator who has contacted the current supplier: if so, take the operator who has contacted the current supplier as the first target operator, and according to the allocatable to-do count of each first target operator, allocate the assets to be reviewed of the current supplier to each first target operator until the allocatable to-do count of each first target operator is zero, and then traverse to the next supplier; if not, directly traverse to the next supplier; The traversal is over, and the first round of allocation of assets to be reviewed is completed.

5. The method according to claim 3, characterized in that: After each round of allocation of pending assets, the to-do information of each operator and the asset allocation list of the supplier will be updated according to the asset allocation results of each supplier in each round; The to-do information includes the contacted suppliers, the original to-do quantity, the new to-do quantity, the to-do quantity and the allocable to-do quantity.

6. The method according to claim 5, characterized in that Considering the allocable to-do count of each operator, the assets to be reviewed of each supplier in the supplier asset allocation list are allocated in order, including: Traversing each of the suppliers in the most recently updated supplier asset allocation list in order; For the current supplier traversed, obtain the number of assets to be reviewed of the current supplier, and judge whether there is an operator who can allocate all the assets to be reviewed of the current supplier according to the latest updated allocatable to-do number of each operator: if there is, take the operator who can allocate all the assets to be reviewed of the current supplier as the second target operator, and allocate all the assets to be reviewed of the current supplier to the second target operator with the least allocatable to-do number; if there is no such operator, allocate the assets to be reviewed of the current supplier according to the latest updated allocatable to-do number of each operator, until the allocatable to-do number of each operator is zero, and traverse the next supplier; The traversal is over, and the second round of allocation of assets to be reviewed is completed.

7. The method according to claim 1, characterized in that After completing the allocation of the assets to be reviewed of each of the suppliers, it also includes: optimizing and adjusting the allocation results of the assets to be reviewed of each of the operators.

8. A device for allocating operating personnel, characterized in that: include: The module for calculating the total number of assets to be audited is used to obtain the assets to be audited of each supplier, count the number of assets to be audited of each supplier, and calculate the total number of assets to be audited based on the number of assets to be audited of each supplier; The module for calculating the total number of tasks to be done is used to obtain the number of tasks to be done by each operator and the suppliers that have been contacted, and to determine the total number of tasks to be done based on the number of tasks to be done by each operator; An average pending calculation module, used to calculate the average pending number according to the total number of assets to be reviewed, the total number of pending items and the total number of operating personnel; An allocable to-do number calculation module is used to determine the allocable to-do number of each operator based on the to-do number of each operator and the average to-do number; The asset allocation module is used to allocate the assets to be reviewed of each supplier to each of the operating personnel according to the number of tasks that can be allocated to each of the operating personnel and the suppliers that have been contacted.

9. A device for allocating operating personnel, characterized in that: include: processor; a memory for storing processor-executable instructions; Wherein, the processor is configured to implement the method described in any one of claims 1 to 7 when executing the executable instructions.

10. A non-volatile computer-readable storage medium having computer program instructions stored thereon, characterized in that: When the computer program instructions are executed by a processor, the method according to any one of claims 1 to 7 is implemented.

Images