Network service application operation and maintenance alarm system

Abstract

The invention provides a network service application operation and maintenance alarm system, which relates to the technical field of network operation and maintenance and comprises a comprehensive monitoring module, a service management module, an alarm management module, an alarm analysis module, a service topology management module, a report management module and a user management module. According to the method, the overall operation state of the network service application can be monitored in real time, when a fault or abnormity is monitored, the position of the fault or abnormity is accurately positioned through the fault analysis model, and potential risks and influence ranges are analyzed, studied and judged. And an accurate conclusion is obtained through the fault analysis model, and an alarm notification is sent to operation and maintenance personnel in time, so that the operation and maintenance management personnel are helped to perform better management and efficient and stable operation of business applications is ensured.

Description

Technical Field

[0001] The present invention relates to the technical field of network operation and maintenance, and more specifically, to a network business application operation and maintenance alarm system. Background Art

[0002] With the advent of the Internet era, the rapid development of the network, the rapid improvement of informatization, and the gradual deepening of digital industrialization, all walks of life have gradually developed their own business application platform systems. A complete system runs on a series of software and hardware services. Enterprises usually establish monitoring systems to operate and maintain business systems, networks, and hardware. However, when faced with sudden failures or security threats, the existing monitoring systems are often unable to promptly and accurately discover and locate problems and determine the scope of the problem. There is also a lack of an accurate comprehensive alarm mechanism for the overall business (software, network, hardware). Due to the lack of intelligent real-time analysis and early warning mechanisms, operation and maintenance personnel cannot predict potential problems in advance.

[0003] Therefore, it is an urgent need to develop an operation and maintenance alarm system with real-time monitoring, intelligent analysis, automatic alarm and other functions of the overall business, so as to improve the reliability and stability of business application operation and ensure the efficient operation of network business applications. Summary of the invention

[0004] The purpose of the present invention is to provide a network business application operation and maintenance alarm system, which can monitor the overall operation status of network business applications (software, network, hardware) in real time. When a fault or anomaly is detected, the fault or anomaly is accurately located through the fault analysis model, and the potential risks and impact range are analyzed and judged. Accurate conclusions are obtained through the fault analysis model, and alarm notifications are sent to operation and maintenance personnel in a timely manner, aiming to help operation and maintenance managers better manage and ensure efficient and stable operation of business applications.

[0005] To achieve the above object, the present invention adopts the following technical solution:

[0006] A network business application operation and maintenance alarm system comprises: a comprehensive monitoring module, a business management module, an alarm management module, an alarm analysis module, a business topology management module, a report management module and a user management module.

[0007] The comprehensive monitoring module is used to collect real-time operation data of network business applications, including key indicators such as CPU usage, memory occupancy, disk, network status, network delay, request response time, etc.

[0008] The business management module is used to provide users with a human-computer interaction interface to perform operations such as operation and maintenance control, operation and maintenance strategy creation and issuance, etc. on the managed business applications.

[0009] The alarm management module is used to monitor the operating status and data of business applications in real time, generate alarm information of different levels according to the monitoring results, and send the alarm information to management personnel in real time.

[0010] The alarm analysis module is used to receive the generated alarm data and, based on the set alarm analysis model, conduct a comprehensive judgment and analysis on the alarm, analyze the abnormality or potential fault, locate the fault location, and accurately determine the impact range of the fault.

[0011] The business topology management module is used to display business system details, maintain basic information of the business system, and generate a comprehensive business topology map based on the business system information to display the connection relationship between the software and hardware devices of the business application.

[0012] The report management module is used to collect statistics and analyze the alarm information of business applications, and to record and analyze abnormal conditions and maintenance conditions of business applications.

[0013] The user management module manages and maintains user rights according to different roles, and keeps daily records of user logins and operating behaviors.

[0014] Furthermore, the comprehensive monitoring module is used to monitor the operating status of business applications and network equipment (routers, switches, etc.), servers, databases, middleware and other equipment in real time, and obtain relevant performance indicator data, and timely discover performance monitoring anomalies in combination with alarm rule configuration, and push alarm information to relevant personnel.

[0015] The comprehensive monitoring module also includes the extraction of accurate monitoring information for different types of business applications, comprehensive monitoring indicator data and alarm rules, and intelligent analysis of various types of performance parameters and alarm factors to provide timely alarms for operational risks, faults and abnormal situations.

[0016] The monitoring results of comprehensive monitoring are divided into normal, abnormal, and fault. Abnormal and faulty states indicate that the system may have a fault and needs to be processed. The administrator can set alarm conditions and sending methods for abnormal or faulty states. When the monitoring result is abnormal or faulty, the alarm module is started. The alarm module determines whether an alarm is required based on the alarm rules. If an alarm is required, the alarm information is sent according to the preset alarm method.

[0017] Furthermore, the business management module includes a business alarm combination template, configuration template name, alarm description, alarm level, trigger rules, etc., can add monitoring objects, support importing important business alarm indicators, and can modify and delete the created business alarm templates.

[0018] The business management module also includes creating a business system, configuring basic information of the business system: business name, affiliated department, alarm template, affiliated business tree, and selecting to add monitoring objects.

[0019] The business management module displays various business systems in a business tree structure, and can edit, add, delete, and view business system overviews, including business objects included in the business system and alarm information records issued by the business system.

[0020] The business management module provides an intuitive large-screen panoramic wall for business, which can view the overall health of the business system, alarm information lists, access trends, comparative analysis of business object types, comparative analysis of alarm information levels, etc., so as to have a macro grasp of the overall operation of the business system. It supports custom configuration of the large-screen panoramic wall for business and adding business systems.

[0021] Furthermore, the alarm management module classifies real-time alarms according to alarm levels, distinguishes different levels with different colors, and displays alarm information and details; it supports real-time alarm statistics according to time dimension and alarm level.

[0022] The alarm management module supports the classification of historical alarms by all alarms, whether the alarms are confirmed, and alarms of different devices, displays basic information of alarms, alarm notifications, and provides common knowledge base solutions.

[0023] The alarm management module converts the alarm information into a work order and distributes the work order to the maintenance personnel; supports flexible notification configuration and notifies the maintenance personnel by email, SMS, and WeChat; and can query the alarm notification record according to the alarm title, receiving method, and receiving personnel.

[0024] Furthermore, the alarm analysis module sets alarm templates, sets alarm levels of different degrees (urgent, serious, minor, warning, information), and trigger rules for alarm indicators, selects required resource categories (operating system, middleware, network equipment, etc.), imports multiple system preset alarm indicators, and performs refined screening of alarm information, only obtaining alarms that users are concerned about, and accurately alerting system failures.

[0025] Furthermore, the business topology management module provides business system details and basic information of the business system, including resource name, resource type, resource IP, host status, collection status, and alarm log.

[0026] The business topology management module can generate a comprehensive network topology map based on business system information, display the device connection relationship, edit the network topology map, and dynamically display the alarm status of each node in the topology map.

[0027] Furthermore, the report management module classifies and counts according to the alarm level, displays the total number of alarms, closed alarms, and unrestored alarms, supports the generation of daily, weekly, and monthly reports, provides historical daily, weekly, and monthly report query functions, alarm statistical trends, and provides report export functions.

[0028] Furthermore, the user management module includes management functions such as user addition, modification, deletion, and role assignment, so as to enable users to manage user and authority configurations.

[0029] In order to optimize the system architecture, the present invention adopts B / S architecture design, uses Vue framework for the front end, and builds the back end based on SpringBoot framework. The system adopts modular structure to divide functional modules to ensure that the system has good maintainability, scalability and flexibility.

[0030] As a preferred embodiment of the present invention, in order to achieve efficient and comprehensive monitoring functions, the system preferably adopts a monitoring solution with multi-protocol support and flexible expansion capabilities. The solution supports multiple data collection methods, including SNMP, Agent, IPMI, JMX, ODBC and other protocols, and can adapt to diverse environmental requirements. The solution can monitor resources such as servers, operating systems, network devices, databases, middleware, storage devices and virtualization, and provide group management functions to achieve multi-level and multi-dimensional monitoring.

[0031] As a preferred embodiment of the present invention, the alarm information interface provides an operation and maintenance knowledge base, including alarm cause analysis and solutions, and can be commented on to increase the humanized interaction mode.

[0032] Compared with the prior art, the network business application operation and maintenance alarm system of the present invention has the following advantages: high efficiency and rationality, easy management, and the ability to effectively organize and synchronize various data and display them. When an abnormal situation occurs, the system will automatically locate the abnormal situation through the fault analysis model and issue an alarm and the scope of impact, which can greatly shorten the problem location and resolution time, reduce the risk of business interruption, and improve the stability of business system operation and user experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0033] Figure 1 The present invention provides a business application alarm operation flow chart of a network business application operation and maintenance alarm system.

[0034] Figure 2 A business application alarm logic diagram of a network business application operation and maintenance alarm system of the present invention. DETAILED DESCRIPTION

[0035] The preferred embodiments of the present invention are described below in conjunction with the accompanying drawings. It should be understood that the preferred embodiments described herein are only used to illustrate and explain the present invention, are only part of the embodiments of the present invention, but not all of the embodiments, and are not used to limit the present invention.

[0036] Example

[0037] It should be noted that the various devices monitored by the system, such as operating systems, middleware, network devices, databases, servers, etc., are objects that have been monitored in the system. A network business application operation and maintenance alarm system, the specific process is as follows:

[0038] S1: Create a host, configure host information, and perform SNMP configuration, including monitoring type (IP, DNS), port, SNMP version, community word, etc., and support batch acquisition.

[0039] S2: Create a business alarm configuration template, fill in the template name, alarm level (1 information, 2 warning, 3 minor, 4 serious, 5 emergency) single selection, select alarm indicator (select the indicator information under the corresponding template according to the monitoring type) multiple selection, and customize the business alarm description information.

[0040] S3: Create a business application system, business name, affiliation, department, alarm template (the template created above), and host objects included. The host object alarm under the business matches the template host indicator itemid. If there is a template containing indicator alarm, send the corresponding level and description alarm of the template to the unified alarm management module.

[0041] S4: Alarm recovery (there are no alarms for all monitored objects under the business, and the business returns to normal).

[0042] In this step, the information collection data is accessed, and this step supports collection methods such as SNMP protocol, IPMI protocol, XML active reporting and passive reporting, and is responsible for collecting a series of parameters such as the CPU, disk, network card, server sensor, application layer information, etc. of the collection capability system.

[0043] In step S2, it supports configuration of alarm rule expressions, can dynamically configure richer alarm rules, and provides dynamic expression configuration, and can establish alarm expressions according to the configured alarm indicator table. For example:

[0044] Immediate alarm: when receiving a meter alarm, the business will be alerted immediately.

[0045] Simultaneous alarms are issued, and indicators are related. When indicators have alarms at the same time, an alarm is issued to the business.

[0046] Duration: When an alarm exceeds the specified duration, an alarm is issued to the business.

[0047] Assume that an enterprise's database monitoring has set up two indicators, CPU usage and memory usage, and the user has created corresponding alarm templates. When the CPU usage exceeds 80%, an emergency alarm is triggered. If the memory usage also exceeds 75%, the system will issue a higher priority joint alarm to prompt the operation and maintenance team to intervene. Once the CPU and memory usage return to normal levels, the system will automatically record the recovery event, update the business status and notify relevant personnel.

[0048] Finally, it should be noted that the above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art can still modify the technical solutions described in the aforementioned embodiments or replace some of the technical features therein by equivalents. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A network business application operation and maintenance alarm system, characterized in that: include: Comprehensive monitoring module, business management module, alarm management module, alarm analysis module, business topology management module, report management module and user management module; The comprehensive monitoring module is used to collect real-time operation data of network business applications, including CPU usage, memory usage, disk, network status, network delay, request response time and other key indicators; The business management module is used to provide users with a human-computer interaction interface to perform operation and maintenance control, operation and maintenance strategy creation, and distribution operations on the managed business applications; The alarm management module is used to monitor the operating status and data of business applications in real time, generate alarm information of different levels according to the monitoring results, and send the alarm information to the management personnel in real time; The alarm analysis module is used to receive the generated alarm data and, based on the set alarm analysis model, conduct a comprehensive judgment and analysis on the alarm, analyze the abnormality or potential fault, locate the fault location, and accurately determine the impact range of the fault; The business topology management module is used to display business system details, maintain basic information of the business system, and generate a comprehensive business topology map based on the business system information to display the connection relationship between the software and hardware devices of the business application; The report management module is used to collect statistics and analyze the alarm information of business applications, and record and analyze the abnormal conditions and maintenance conditions of business applications; The user management module manages and maintains user rights according to different roles, and keeps daily records of user logins and operating behaviors.

2. A network business application operation and maintenance alarm system according to claim 1, characterized in that: The comprehensive monitoring module is used to monitor the operating status of business applications and network equipment, servers, databases, middleware and other equipment in real time, obtain relevant performance indicator data, and promptly discover performance monitoring anomalies in combination with alarm rule configuration, and push alarm information to relevant personnel.

3. The integrated monitoring module according to claim 2, characterized in that: Extract accurate monitoring information for different types of business applications, integrate monitoring indicator data and alarm rules, intelligently analyze various types of performance parameters and alarm factors, and issue timely alarms for operational risks, faults and abnormal situations.

4. According to claim 3, the monitoring results of the comprehensive monitoring are divided into normal, abnormal, and fault. Abnormal and fault states indicate that the system may have a fault and needs to be processed. The administrator can set alarm conditions and sending methods for abnormal or fault states; when the monitoring result is abnormal or fault state, the alarm module is started, and the alarm module determines whether an alarm is required according to the alarm rules. If an alarm is required, the alarm information is sent according to the preset alarm method.

5. According to claim 1, a network business application operation and maintenance alarm system is characterized in that: The business management module includes business alarm combination templates, configuration template name, alarm description, alarm level, trigger rules, the ability to add monitoring objects, support the import of important business alarm indicators, and the ability to modify and delete created business alarm templates.

6. According to claim 5, the business management module provides an intuitive large-screen panoramic wall for viewing the overall health of the business system, alarm information lists, access trends, business object type comparison analysis, alarm information level comparison analysis, and a macro grasp of the overall operation of the business system.

7. According to claim 1, a network business application operation and maintenance alarm system is characterized in that: The alarm management module converts alarm information into work orders and distributes them to maintenance personnel. It supports flexible notification configuration and notifies maintenance personnel via email, SMS, and WeChat. It can query alarm notification records based on alarm title, receiving method, and receiving personnel.

8. According to claim 1, a network business application operation and maintenance alarm system is characterized in that: The alarm analysis module sets alarm templates, sets alarm levels of different degrees (urgent, serious, minor, warning, information), and trigger rules for alarm indicators, selects the required resource classification (operating system, middleware, network equipment), and imports a variety of system preset alarm indicators. It can perform fine-grained screening of alarm information, obtain only the alarms that users are concerned about, and can provide accurate alarms for system failures.

9. A network business application operation and maintenance alarm system according to any one of claims 1 to 8, characterized in that: The system operates as follows: S1: Create a host, configure host information and monitoring configuration, and monitor in multiple ways: monitor via SNMP (IP, port, SNMP version, community word, etc., support batch acquisition), monitor via Agent (IP, port, DNS); S2: Create a business alarm configuration template, fill in the template name, alarm level, select alarm indicators, and customize business alarm description information; S3: Create a business application system, business name, affiliation, department, alarm template, and included host objects; the host object alarm under the business matches the template host indicator itemid. If the template contains an indicator alarm, send the template corresponding level and description alarm to the unified alarm management module; S4: Alarm is restored. There are no alarms for all monitored objects under the business, and the business returns to normal.

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