Clothing stain treatment method, device and equipment and computer storage medium

Abstract

The invention belongs to the technical field of intelligent household appliances, and particularly relates to a clothes stain treatment method and device, equipment and a computer storage medium. When a decontamination instruction sent by a user is obtained, a target stain treatment mode corresponding to clothes information is determined according to the clothes information of the to-be-treated clothes, and then the clothes treatment equipment is controlled to carry out decontamination treatment on the to-be-treated clothes according to the target stain treatment mode. According to the method, the to-be-treated clothes can be treated according to different types of stain information, the defect that the clothes are damaged in the treatment process can be avoided, the personalized cleaning requirement is met, and therefore the use efficiency of the clothes treatment equipment is improved.

Description

Technical Field

[0001] The present application belongs to the technical field of smart home appliances, and specifically relates to a method, device, equipment and computer storage medium for treating stains on clothing. Background Art

[0002] With the continuous improvement of people's living standards and the continuous development of science and technology, clothing processing equipment has become an indispensable household appliance in today's families. At present, after receiving the user's washing intention, the clothing processing equipment usually directly operates according to the user's washing needs and requirements. However, although this method can process the clothes in a timely manner, it is still possible that the clothes are not processed thoroughly during the processing. For example, some stubborn stains may not be completely removed, which will affect the appearance and service life of the clothes.

[0003] In the prior art, although there are many ways for clothes processing equipment to process stains, for example, some clothes processing equipment are equipped with special washing programs, such as pre-washing, soaking and rinsing steps, to ensure that the stains on the clothes can be completely removed during the washing process. However, these fixed washing programs cannot adapt to all different types of stains and clothing information.

[0004] Therefore, how to process different clothing information according to different types of stain information and avoid damage to the clothing during the processing, thereby improving the user experience, is a problem that needs to be solved at present. Summary of the invention

[0005] The present application provides a method, device, equipment and computer storage medium for treating stains on clothing, so as to solve the problem that different clothing information cannot be treated according to different types of stain information, and to avoid the defect that the clothing is damaged during the treatment process.

[0006] In a first aspect, the present application provides a method for treating stains on clothing, comprising:

[0007] Acquiring a stain removal instruction sent by a user, wherein the stain removal instruction is used to instruct to perform stain removal treatment on the clothes to be treated;

[0008] Determining the clothing information of the clothing to be processed according to the decontamination instruction;

[0009] Determining a target stain treatment method corresponding to the clothing information according to the clothing information;

[0010] The clothes processing device is controlled to perform stain removal treatment on the clothes to be processed according to the target stain treatment method.

[0011] Optionally, determining, according to the clothing information, a target stain treatment method corresponding to the clothing information includes:

[0012] Acquire a history database of the clothing treatment device, the history database comprising: a plurality of historical stain treatment methods, and a first association relationship between each historical stain treatment method and clothing information;

[0013] According to the clothing information and the first association relationship, determining whether there is a historical stain treatment method corresponding to the clothing information among multiple historical stain treatment methods;

[0014] If there is a historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods, the historical stain treatment method corresponding to the clothing information is used as the target stain treatment method.

[0015] Optionally, the method further includes:

[0016] If there is no historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods, obtaining at least one commonly used stain treatment method and a second association relationship between each commonly used stain treatment method and the clothing information through the server, wherein the commonly used stain treatment method is different from the historical stain treatment method;

[0017] According to the clothing information and the second association relationship, a target stain treatment method corresponding to the clothing information is determined from the at least one commonly used stain treatment method.

[0018] Optionally, determining a target stain treatment method corresponding to the clothing information from the at least one commonly used stain treatment method according to the clothing information and the second association relationship includes:

[0019] Determining, according to the clothing information and the second association relationship, a preset number of candidate stain treatment methods corresponding to the clothing information from the at least one commonly used stain treatment method;

[0020] Sending the preset number of candidate stain treatment methods to the user respectively, so that the user can select a target stain treatment method from the preset number of candidate stain treatment methods;

[0021] Acquire feedback information sent by the user, and determine the target stain treatment method according to the feedback information.

[0022] Optionally, the feedback information includes first feedback information and second feedback information, and determining the target stain treatment method according to the feedback information includes:

[0023] If the feedback information is first feedback information, determining the target stain treatment method according to the first feedback information, the first feedback information being used to indicate that the user has selected the target stain treatment method from the preset number of candidate stain treatment methods;

[0024] If the feedback information is the second feedback information, a prompt message is sent to the user, the prompt message is used to prompt the user to input a target stain treatment method corresponding to the clothing information, and the second feedback information is used to indicate that the user has not selected the target stain treatment method from the preset number of candidate stain treatment methods;

[0025] Acquire the prompt feedback information sent by the user, and determine the target stain treatment method according to the prompt feedback information.

[0026] Optionally, determining the clothing information of the clothing to be processed according to the decontamination instruction includes:

[0027] determining whether the decontamination instruction includes the clothing information;

[0028] If yes, the clothing information in the decontamination instruction is used as the clothing information of the clothing to be processed;

[0029] If not, sending a query request to the user, wherein the query request is used to inquire about the clothing information of the clothing to be processed;

[0030] The inquiry feedback information sent by the user is obtained, and the clothing information of the clothing to be processed is determined according to the inquiry feedback information.

[0031] Optionally, the clothing information includes: clothing material and clothing type, and determining the target stain treatment method corresponding to the clothing information according to the clothing information includes:

[0032] Determining a target washing treatment method for the clothes to be processed according to the clothes material and the clothes type;

[0033] If the target washing treatment method is a water washing treatment method, determining a target stain treatment method corresponding to the clothing information according to the clothing material and the clothing type;

[0034] The controlling the clothes processing device to perform stain removal treatment on the clothes to be processed according to the target stain treatment method comprises:

[0035] The clothes processing device is controlled to perform a decontamination treatment on the clothes to be processed according to the water washing treatment method and the target stain treatment method.

[0036] In a second aspect, the present application provides a clothing stain treatment device, comprising:

[0037] An acquisition module, used for acquiring a stain removal instruction sent by a user, wherein the stain removal instruction is used for instructing to perform stain removal treatment on the clothes to be treated;

[0038] A determination module, used to determine the clothing information of the clothing to be processed according to the decontamination instruction;

[0039] The determination module is further used to determine a target stain treatment method corresponding to the clothing information according to the clothing information;

[0040] A control module is used to control the clothing treatment device to perform stain removal treatment on the clothing to be treated according to the target stain treatment method.

[0041] Optionally, the acquisition module is further used to acquire a history database of the clothing treatment device, the history database comprising: a plurality of historical stain treatment methods, and a first association relationship between each historical stain treatment method and clothing information;

[0042] The device comprises: a judgment module;

[0043] The judging module is configured to judge whether there is a historical stain treatment method corresponding to the clothing information among a plurality of historical stain treatment methods according to the clothing information and the first association relationship;

[0044] The determination module is specifically configured to use the historical stain treatment method corresponding to the clothing information as the target stain treatment method when there is a historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods.

[0045] Optionally, the acquisition module is further configured to acquire, through the server, at least one commonly used stain treatment method and a second association relationship between each commonly used stain treatment method and the clothing information when there is no historical stain treatment method corresponding to the clothing information in the multiple historical stain treatment methods, wherein the commonly used stain treatment method is different from the historical stain treatment method;

[0046] The determination module is specifically configured to determine, based on the clothing information and the second association relationship, a target stain treatment method corresponding to the clothing information from the at least one commonly used stain treatment method.

[0047] Optionally, the determination module is further configured to determine a preset number of candidate stain treatment methods corresponding to the clothing information from the at least one commonly used stain treatment method according to the clothing information and the second association relationship;

[0048] The device also includes: a sending module;

[0049] The sending module is used to send the preset number of candidate stain treatment methods to the user respectively, so that the user can select a target stain treatment method from the preset number of candidate stain treatment methods;

[0050] The acquisition module is also used to acquire feedback information sent by the user;

[0051] The determination module is specifically used to determine the target stain treatment method according to the feedback information.

[0052] Optionally, the determination module is specifically configured to determine the target stain treatment method according to the first feedback information when the feedback information is first feedback information, and the first feedback information is used to indicate that the user has selected the target stain treatment method from the preset number of candidate stain treatment methods;

[0053] The sending module is further used to send prompt information to the user when the feedback information is the second feedback information, the prompt information is used to prompt the user to input a target stain treatment method corresponding to the clothing information, and the second feedback information is used to indicate that the user has not selected the target stain treatment method from the preset number of candidate stain treatment methods;

[0054] The acquisition module is further used to acquire the prompt feedback information sent by the user;

[0055] The determination module is specifically used to determine the target stain treatment method according to the prompt feedback information.

[0056] Optionally, the judging module is further used to judge whether the decontamination instruction includes the clothing information;

[0057] The determining module is further configured to, when the decontamination instruction includes clothing information, use the clothing information in the decontamination instruction as the clothing information of the clothing to be processed;

[0058] The sending module is further used to send an inquiry request to the user when the decontamination instruction does not contain clothing information, wherein the inquiry request is used to inquire about clothing information of the clothing to be processed;

[0059] The acquisition module is further used to acquire the inquiry feedback information sent by the user;

[0060] The determination module is further used to determine the clothing information of the clothing to be processed according to the inquiry feedback information.

[0061] Optionally, the determination module is specifically used to determine a target washing treatment method for the clothes to be processed according to the clothes material and the clothes type;

[0062] The determination module is specifically configured to determine a target stain treatment method corresponding to the clothing information according to the clothing material and the clothing type when the target washing treatment method is a water washing treatment method;

[0063] The controlling the clothes processing device to perform stain removal treatment on the clothes to be processed according to the target stain treatment method comprises:

[0064] The control module is further used to control the clothing processing equipment to perform a decontamination treatment on the clothing to be processed according to the water washing treatment method and the target stain treatment method.

[0065] In a third aspect, the present application provides a clothing stain treatment device, comprising:

[0066] Memory;

[0067] processor;

[0068] Wherein, the memory stores computer-executable instructions;

[0069] The processor executes the computer-executable instructions stored in the memory to implement the stain treatment method for clothing as described in the first aspect and various possible implementations of the first aspect.

[0070] In a fourth aspect, the present application provides a computer storage medium having computer execution instructions stored thereon, wherein the computer execution instructions are executed by a processor to implement the stain treatment method for clothing as described in the first aspect and various possible implementations of the first aspect.

[0071] The stain treatment method for clothes provided by the present application, when obtaining the stain removal instruction sent by the user, first determines the target stain treatment method corresponding to the clothing information according to the clothing information of the clothes to be treated, and then controls the clothing treatment device to perform stain removal treatment on the clothes to be treated according to the target stain treatment method. This method can not only ensure that the clothes to be treated are treated according to different types of stain information, but also avoid the defect that the clothes are damaged during the treatment process, thereby realizing personalized cleaning needs, thereby improving the use efficiency of the clothing treatment device. BRIEF DESCRIPTION OF THE DRAWINGS

[0072] The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present application and, together with the description, serve to explain the principles of the present application.

[0001] Figure 1The process of the stain treatment method for clothes provided by this application is Figure 1 ;

[0002] Figure 2 The process of the stain treatment method for clothes provided by this application is Figure 2 ;

[0003] Figure 3 The process of the stain treatment method for clothes provided by this application is Figure 3 ;

[0004] Figure 4 It is a structural schematic diagram of the stain treatment device for clothes provided in the present application;

[0005] Figure 5 It is a schematic diagram of the structure of the stain treatment device for clothes provided in this application.

[0073] The above drawings have shown clear embodiments of the present application, which will be described in more detail later. These drawings and text descriptions are not intended to limit the scope of the present application in any way, but to illustrate the concept of the present application to those skilled in the art by referring to specific embodiments. DETAILED DESCRIPTION

[0074] In order to make the purpose, technical solutions and advantages of this application clearer, the technical solutions in this application will be clearly and completely described below in conjunction with the drawings in this application. Obviously, the described embodiments are part of the embodiments of this application, not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of this application.

[0075] The terms "first", "second", "third", "fourth", etc. (if any) in the specification and claims of the present invention and the above-mentioned drawings are used to distinguish similar objects, and are not necessarily used to describe a specific order or sequence. It should be understood that the numbers used in this way can be interchanged where appropriate, so that the embodiments of the present invention described herein can be implemented in sequences other than those illustrated or described herein, for example.

[0076] In the embodiments of the present application, the words "exemplary" or "for example" are used to indicate examples, illustrations or descriptions. Any embodiment or design described as "exemplary" or "for example" in the present application should not be interpreted as being more preferred or more advantageous than other embodiments or designs. Specifically, the use of words such as "exemplary" or "for example" is intended to present related concepts in a specific way.

[0077] With the continuous improvement of people's quality of life and the continuous development of science and technology, clothing processing equipment has become an indispensable household appliance in modern families. When the user inputs the washing intention, the clothing processing equipment usually operates immediately according to the user's washing needs and requirements. However, although this method can achieve instant processing of clothing, the clothing may not be thoroughly processed during the processing. For example, some stubborn stains may not be completely removed, which will not only affect the appearance and service life of the clothing, but also reduce the user's experience of the clothing processing equipment.

[0078] In the prior art, although there are many ways for clothes processing equipment to process stains, for example, some clothes processing equipment are equipped with special washing programs, such as pre-washing, soaking and rinsing steps, to ensure that the stains on the clothes can be completely removed during the washing process. However, these fixed washing programs cannot adapt to all different types of stains and clothing information.

[0079] Therefore, how to process different clothing information according to different types of stain information and avoid damage to the clothing during the processing, thereby improving the user experience, is a problem that needs to be solved at present.

[0080] In view of the above problems, the present application provides a method for treating stains on clothes. When a stain removal instruction sent by a user is obtained, a target stain treatment method corresponding to the clothing information is first determined based on the clothing information of the clothing to be treated, and then the clothing treatment device is controlled to perform stain removal treatment on the clothing to be treated according to the target stain treatment method. This method can not only ensure that the clothing to be treated is treated according to different types of stain information, but also avoid the defect that the clothing is damaged during the treatment process, thereby realizing personalized cleaning needs, thereby improving the use efficiency of the clothing treatment device.

[0081] The technical solution of the present application and how the technical solution of the present application solves the above-mentioned technical problems are described in detail below with specific embodiments. The following specific embodiments can be combined with each other, and the same or similar concepts or processes may not be repeated in some embodiments. The embodiments of the present application will be described below in conjunction with the accompanying drawings.

[0082] Figure 1 The process of the stain treatment method for clothes provided in the embodiment of the present application Figure 1 The execution subject of this embodiment is, for example, a control device of a clothes processing device. Figure 1 The stain treatment method for clothes provided in this embodiment comprises:

[0083] S101: Acquire a stain removal instruction sent by a user, wherein the stain removal instruction is used to instruct to perform stain removal treatment on the clothes to be treated.

[0084] By obtaining the "contamination removal instruction" sent by the user, it can be determined that the user needs to use a clothing treatment device to remove contamination from the clothing.

[0085] The method of obtaining the decontamination instruction sent by the user may be, for example, obtained from a user terminal corresponding to the clothing processing device, from a control panel of the clothing processing device, or from a voice module in the clothing processing device. This application does not impose any special restrictions on this.

[0086] For example, when a user wants to clean coffee stains on a shirt, the user can send a voice command to the clothing processing device, "I want to clean the coffee stains on my shirt", and the clothing processing device will then receive the voice command sent by the user.

[0087] S102: Determine the clothing information of the clothing to be processed according to the decontamination instruction.

[0088] The purpose of determining the clothing information of the clothes to be treated through the stain removal instruction is to better understand the information such as the clothing material, clothing type and washing requirements of the clothes to be treated, so as to select the correct stain treatment method.

[0089] It can be understood that when the clothing information of the clothes to be processed is determined, the clothing processing device can better understand the characteristics of the clothes to be processed, so that the clothing processing device can select a suitable clothing processing method according to the clothing information, thereby avoiding damage to the clothes and achieving the best clothing processing effect.

[0090] Since different types of clothes to be processed usually have different clothing characteristics, such as clothing material, clothing type, and washing requirements, each type of clothing has its own unique processing method. Therefore, in order to better understand the processing method of clothes, the clothing processing device needs to obtain the clothing information of each piece of clothing to be processed so as to select the correct processing method.

[0091] For example, when the clothing to be treated is a sweater, it is usually made of animal fibers such as wool, and animal fibers generally require the use of mild softener and cold water when washing, and it is also necessary to avoid using a dryer for drying, and regular washing is required to keep the sweater soft and clean; when the clothing to be treated is a shirt, it is usually made of natural fibers such as cotton, silk or linen, and when the clothing material is cotton, it can be washed using clothing treatment equipment, but when the clothing material is a silk or linen shirt, it needs to be hand washed to avoid damage to the clothing, and regular washing is required to keep the shirt smooth and clean; when the clothing to be treated is jeans, it is usually made of cotton denim or synthetic fibers, and can usually be washed using clothing treatment equipment, but mild detergents and cold water are required to avoid damage to the clothing during the treatment process.

[0092] S103: Determine a target stain treatment method corresponding to the clothing information according to the clothing information.

[0093] The purpose of determining the target stain treatment method corresponding to the clothing information through clothing information is to select a stain treatment method that better matches the clothing to be treated, so as to maximize the protection of the clothing to be treated and remove stains on the surface of the clothing to be treated, thereby achieving the best washing effect.

[0094] Different clothing information has different target stain treatment methods. Because each type of clothing has its own specific washing requirements, for example, some clothing may have specific washing method requirements for certain stains, while other clothing may require different treatment methods. Therefore, selecting the target stain treatment method corresponding to the clothing information according to different types of clothing information is an essential step to prevent the clothing to be treated from being damaged during the treatment process.

[0095] For example, when the material of the clothes to be processed is cotton, if the stains on the clothes to be processed are oil stains or food residues, you can first choose to use detergent and warm water for pre-treatment, and then use the clothing processing equipment to process; if the stains on the clothes to be processed are ink or lipstick, you can first choose to use alcohol or acetic acid for pre-treatment, and then use the clothing processing equipment to process.

[0096] When the material of the clothes to be treated is wool, if the stains on the clothes to be treated are oil stains or food residues, you can first choose to use cold water and detergent for pre-treatment, and then use the clothing treatment equipment for treatment; if the stains on the clothes to be treated are ink or lipstick, you can first choose to use warm water and detergent for pre-treatment, and then use the clothing treatment equipment for treatment.

[0097] S104: Control the clothes processing device to perform stain removal treatment on the clothes to be processed according to the target stain treatment method.

[0098] After determining the target stain treatment method suitable for the clothes to be treated, the clothing treatment equipment can be controlled to perform stain removal treatment on the clothes to be treated according to the target stain treatment method to ensure that the clothes can be thoroughly cleaned during the treatment process while avoiding damage to the clothes to be treated, thereby meeting the personalized cleaning needs of the clothes to be treated according to different clothing information and stain information.

[0099] In this step, for example, a target stain treatment method for the clothes to be treated may be determined first, and then the clothes treatment device may be controlled to perform stain removal treatment on the clothes to be treated according to the determined target stain treatment method.

[0100] For example, if there is an ink stain on a white shirt, the target stain treatment method suitable for this type of clothing can be determined as pre-treatment first, and then stain removal using a standard washing program. Therefore, the user needs to pre-treat the white shirt first, for example, repeatedly wipe the ink with toothpaste or alcohol, and after the treatment is completed, put the white shirt into the clothing treatment device, and finally control the clothing treatment device to perform stain removal according to the standard washing program.

[0101] Optionally, when the clothing information includes clothing material and clothing type, the specific implementation process of determining the target stain treatment method corresponding to the clothing information according to the clothing information may be, for example: determining the target washing treatment method for the clothing to be treated according to the clothing material and the clothing type; if the target washing treatment method is a water washing treatment method, determining the target stain treatment method corresponding to the clothing information according to the clothing material and the clothing type; controlling the clothing treatment device to perform contamination removal treatment on the clothing to be treated according to the target stain treatment method, includes: controlling the clothing treatment device to perform contamination removal treatment on the clothing to be treated according to the water washing treatment method and the target stain treatment method.

[0102] When the clothing information of the clothes to be processed is obtained, the clothing information can be analyzed and processed first, and then the target washing treatment method of the clothes to be processed can be determined based on the corresponding results of the analysis, that is, based on the clothing type and clothing material of the clothes to be processed.

[0103] The purpose of judging whether the target washing treatment mode of the laundry to be processed is a water washing treatment mode is to determine whether the laundry to be processed can be put into water for washing.

[0104] Since different clothing materials and clothing types require different washing treatments, some clothing may not be suitable for water washing. If you still wash these clothing using the water washing method, it may cause damage or cause them to lose their original clothing properties.

[0105] If the target washing treatment method of the clothes to be processed is a water washing treatment method, it means that the clothes to be processed can be put into water for washing. At this time, the target stain treatment method corresponding to the clothing information can be determined according to the material and type of the clothes.

[0106] If the target washing method for the clothes to be processed is not a water washing method, it means that the clothes to be processed cannot be put into water for washing. At this time, the parameter information of the clothes processing equipment can be obtained, and it can be determined whether the parameter information of the clothes processing equipment has an air washing program.

[0107] Optionally, after determining that the target washing treatment method for the clothes to be processed is not suitable for treatment by water washing, it can be determined whether the parameter information of the clothes processing equipment contains an air washing program to avoid damage to the clothes to be processed and ensure that the clothes to be processed can be cleaned in time.

[0108] If the parameter information of the clothing processing equipment includes an air washing program, it indicates that the clothes to be processed can be decontaminated using the air washing program. At this time, a first prompt message can be sent to the user. The first prompt message is used to remind the user that the clothes can be decontaminated by pretreatment first, and then decontaminated by the air washing program.

[0109] If the parameter information of the clothing processing equipment does not have an air washing program, it means that the clothes to be processed cannot be decontaminated using the air washing program. At this time, a second prompt message can be sent to the user. The second prompt message is used to remind the user that home washing is not allowed and professional decontamination treatment methods are required for decontamination.

[0110] The stain treatment method for clothes provided in the embodiment of the present application obtains the stain removal instruction sent by the user, determines the clothing information of the clothes to be treated according to the stain removal instruction, and then determines the target stain treatment method corresponding to the clothing information, thereby controlling the clothing treatment device to perform stain removal treatment on the clothes to be treated according to the target stain treatment method. This method not only meets the treatment requirements of different users for different clothes and stains, but also avoids the defect that the clothing material is damaged during the treatment process, thereby improving the user's experience and satisfaction with the clothing treatment device.

[0111] Figure 2 The process of the stain treatment method for clothes provided in the embodiment of the present application Figure 2 The execution subject of this embodiment is, for example, a control device of a clothes processing device. Figure 2 As shown, this embodiment is Figure 1 Based on the embodiment, the stain treatment method for clothes is described in detail. The stain treatment method for clothes provided in this embodiment includes:

[0112] S201: Acquire a stain removal instruction sent by a user, wherein the stain removal instruction is used to instruct to perform stain removal treatment on the clothes to be treated.

[0113] Step S201 is similar to the above-mentioned step S101 and will not be described in detail here.

[0114] S202: Determine whether the decontamination instruction includes the clothing information; if so, execute step S203; if not, execute step S204.

[0115] The purpose of determining whether the decontamination instruction includes clothing information is to ensure that the clothing processing device can immediately select a suitable washing method according to the clothing information of the clothing to be processed, so as to improve the washing efficiency of the clothing processing device.

[0116] It can be understood that when the clothing processing device receives the stain removal instruction sent by the user, the clothing processing device will first parse and process the stain removal instruction, for example, parsing parameter information such as the clothing material, clothing type, stain type, and stain contamination time of the clothing to be processed, so as to determine the stain treatment method corresponding to the parameter information based on the parameter information.

[0117] If the decontamination instruction includes clothing information, it means that the clothing processing device can immediately select a suitable washing method and program according to the clothing information of the clothing to be processed. At this time, the clothing information in the decontamination instruction needs to be used as the clothing information of the clothing to be processed.

[0118] If the stain removal instruction includes clothing information, it means that the clothing treatment device does not need to obtain the clothing information of the current clothing to be treated through other additional methods, but selects the appropriate stain treatment method based on the clothing information provided by the user. For example, the user sends a voice instruction to the clothing treatment device, "How to wash the shirt with ink on it?", so the clothing treatment device will determine that the clothing to be treated is a shirt and the stain to be treated is ink based on the voice instruction sent by the user, and then the clothing treatment device will recommend to the user according to the characteristics of the device, "The shirt is suitable for the air washing program, and the washing effect will be better under ink pretreatment. The pretreatment method, for example, can be to repeatedly wipe the ink area with toothpaste or alcohol, and finally put the shirt into the clothing treatment device for treatment after the pretreatment is completed."

[0119] If the decontamination instruction does not include clothing information, it means that the clothing processing device cannot immediately select a suitable washing method and program according to the clothing information of the clothing to be processed. At this time, it is necessary to send an inquiry request to the user.

[0120] If the decontamination instruction does not contain clothing information, it means that the clothing processing device needs to obtain the clothing information of the current clothing to be processed through other additional methods. For example, the user sends a voice command to the clothing processing device "I want to wash a sweater", so the clothing processing device needs to first determine whether there is stain information on the sweater, and then recommend to the user based on the clothing information and stain information that "the sweater is suitable for air washing, and the washing effect will be better after oil stain pretreatment. The pretreatment method, for example, can be to repeatedly wipe the oil stain with detergent, and finally put the sweater into the clothing processing device for processing after the pretreatment is completed."

[0121] S203: Using the clothing information in the decontamination instruction as the clothing information of the clothing to be processed.

[0122] S204: Sending a query request to the user, wherein the query request is used to inquire about clothing information of the clothing to be processed.

[0123] The purpose of sending the inquiry request to the user is to obtain the clothing information of the clothing to be processed, so as to determine the stain treatment method corresponding to the clothing information, thereby avoiding multiple treatments.

[0124] The method of sending the inquiry request to the user may be, for example, to inquire by controlling the voice module of the clothing processing device, or to inquire by SMS or newsletter, or to inquire by controlling the user terminal corresponding to the clothing processing device. This application does not impose any special restrictions on this.

[0125] For example, when it is determined that the stain removal instruction sent by the user does not contain the clothing information of the clothes to be processed, the voice module of the clothing processing device can be used to control the user to send a message "What is the clothing material, clothing type and stain information of the clothes you need to process?".

[0126] S205: Acquire the inquiry feedback information sent by the user, and determine the clothing information of the clothing to be processed according to the inquiry feedback information.

[0127] The inquiry feedback information is used to indicate the user's reply to the inquiry of the clothing care device.

[0128] By asking the user and receiving the user's feedback to obtain the user's reply to the inquiry content, the clothing processing device can not only understand the user's answer to the inquiry request, but also decide the next specific operation according to the user's reply content.

[0129] The method of obtaining the inquiry feedback information sent by the user may be, for example, obtained from a user terminal corresponding to the clothing processing device, from a control panel of the clothing processing device, or from a voice module in the clothing processing device. This application does not impose any special restrictions on this.

[0130] Specifically, the specific implementation steps for determining the clothing information of the clothes to be processed based on the inquiry feedback information may, for example, be: judging whether the feedback information is the first feedback information; if so, using the feedback information as the clothing information of the clothes to be processed; if not, judging whether the feedback information is the second feedback information; if so, sending an inquiry request to the user again; if not, when determining that the feedback information is the third feedback information, obtaining the clothing information of the clothes to be processed through the server.

[0131] The first feedback information is used to indicate that the user's reply content is the clothing information of the clothing to be processed; the second feedback information is used to indicate that the user's reply content is other content; and the third feedback information is used to indicate that the user's reply content is unknown.

[0132] The purpose of determining whether the feedback information is the first feedback information is to ensure whether the content of the user's current reply matches the content of the inquiry of the clothes processing device, so as to control the clothes processing device to perform different operations.

[0133] If the feedback information is the first feedback information, it indicates that the content of the user's current reply matches the content of the inquiry of the clothing processing device. At this time, the feedback information can be used as the clothing information of the clothing to be processed. For example, the user's feedback information is "the clothing material is cotton, the clothing type is down jacket, and the stain information is oil stain"

[0134] If the feedback information is not the first feedback information, it indicates that the content of the user's current reply does not match the content of the laundry processing device's inquiry. At this time, it can be determined whether the feedback information is the second feedback information. For example, the user's feedback information is: "Wait a moment, I need to think about it?"

[0135] If the feedback information sent by the user is the clothing information of the clothes to be processed, the clothing processing device can be controlled to process the clothes to be processed according to the content of the user's feedback; if the feedback information sent by the user is not the clothing information of the clothes to be processed, then in order to further confirm with the user, it is also necessary to determine whether the user's feedback information is the second feedback information.

[0136] The purpose of judging whether the feedback information is the second feedback information is to determine whether the user needs to reply to the request content again.

[0137] If the feedback information is the second feedback information, it indicates that the user needs to reply to the request content again, so the inquiry request can be sent to the user again.

[0138] Understandably, sometimes users may not fully understand or value the first query, or they may not have enough time or information to answer the query. By resending the query request, you can give users more time to think and prepare a response, and improve user engagement and feedback quality.

[0139] If the feedback information is not the second feedback information, it indicates that the user does not need to reply to the request content again. At this time, when it is determined that the user's feedback content is the third feedback information, the clothing information of the clothing to be processed is obtained through the server.

[0140] Since the user has indicated that he does not know the clothing information of the clothing that currently needs to be processed, obtaining clothing information matching the clothing to be processed through the server can not only increase the accuracy of the clothing information, but also improve the user's experience of using the clothing processing device.

[0141] Acquiring the clothing information of the clothing to be processed through the server can be understood as acquiring the clothing information of the clothing to be processed stored in the server by communicating or connecting with the server. The clothing information may include various detailed information such as clothing type, size, color, material, and washing method. When the clothing processing device determines that the user's feedback information is unknown, it will usually immediately query the clothing information related to the clothing to be processed through the server so that the clothing processing device can select the stain treatment method corresponding to the clothing information.

[0142] S206: Acquire a history database of the clothing treatment device, wherein the history database includes: a plurality of historical stain treatment methods, and a first association relationship between each historical stain treatment method and clothing information.

[0143] By acquiring the historical database of clothing treatment equipment, the user's past habits or preferences for handling clothing when using the clothing treatment equipment can be obtained, that is, the user's selection of different stain treatment methods and the correlation between these methods and clothing information.

[0144] Because the historical database records the historical data of users' use of clothing treatment equipment in the past, including stain types, stain treatment methods, treatment results, etc., by obtaining the historical database of the clothing treatment equipment, the stain treatment method corresponding to the clothing information can be obtained, so as to achieve efficient cleaning of the clothing to be treated by the clothing treatment equipment, thereby saving the user's processing time and improving the user's usage efficiency.

[0145] The historical database of the laundry processing device may be obtained, for example, from a user terminal corresponding to the laundry processing device, or from a data storage device of the laundry processing device. This application does not impose any special restrictions on this.

[0146] Different historical stain treatment methods have different association relationships with clothing information. For example, when the historical stain treatment method is the first type, the association relationship with the clothing information can be called A1; when the historical stain treatment method is the second type, the association relationship with the clothing information can be called A2; when the historical stain treatment method is the third type, the association relationship with the clothing information can be called A3.

[0147] For example, the historical database may contain oil stain A corresponding to the clothing type of sweater and clothing material of cotton, and the corresponding treatment method is professional detergent and air washing program, which corresponds to the first historical stain treatment method (A1); oil stain B corresponds to the clothing type of jeans and clothing material of synthetic fiber, and the corresponding treatment method is soaking in warm salt water and professional detergent, which corresponds to the second historical stain treatment method (A2); oil stain C corresponds to the clothing type of shirt and clothing material of silk, and the corresponding treatment method is applying toothpaste, professional detergent and standard washing program, which corresponds to the third historical stain treatment method (A3).

[0148] S207: judging whether there is a historical stain treatment method corresponding to the clothing information among multiple historical stain treatment methods according to the clothing information and the first association relationship; if so, executing step S208; if not, executing step S209.

[0149] The purpose of judging whether there is a historical stain treatment method corresponding to the clothing information among multiple historical stain treatment methods according to the clothing information of the clothing to be treated and the first association relationship is to determine whether the clothing treatment device has a treatment method matching the current clothing information.

[0150] Since different clothing information corresponds to different stain treatment methods, when the clothing information of the clothing to be processed is determined, historical clothing information corresponding to the clothing information can be found from the historical database based on the clothing information, and then based on the first association between the historical clothing information and the historical stain treatment methods, a stain treatment method that matches the clothing information of the clothing to be processed can be jointly determined.

[0151] If there is a historical stain treatment method corresponding to the clothing information among multiple historical stain treatment methods, it means that there is a stain treatment method matching the current clothing information in the clothing treatment device. Therefore, the historical stain treatment method corresponding to the clothing information can be used as the target stain treatment method.

[0152] For example, the clothing information of the current clothing to be processed is "clothing material is cotton, clothing type is sweater, and stain information is oil stain", and by searching the historical database, the stain treatment method for "clothing type is sweater and clothing material is cotton" is found, and then through further determination, it is found that the stain treatment method corresponding to "oil stains" is "professional detergent and air washing program". At this time, it can be determined that the stain treatment method of the current clothing to be processed is "professional detergent and air washing program".

[0153] If there is no historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods, it means that there is no stain treatment method matching the current clothing information in the clothing treatment device. At this time, at least one commonly used stain treatment method and a second association relationship between each commonly used stain treatment method and the clothing information can be obtained through the server.

[0154] For example, the clothing information of the current clothing to be processed is "clothing material is cotton, clothing type is down jacket, and stain information is oil stain", while the historical database only records the stain treatment method for clothing type "sweater" and clothing material "cotton", but does not record the stain treatment method for clothing type "down jacket". Therefore, in order to obtain the stain treatment method for down jackets, it is necessary to obtain at least one commonly used stain treatment method through the server.

[0155] S208: Using the historical stain treatment method corresponding to the clothing information as the target stain treatment method.

[0156] S209: Obtaining, through the server, at least one commonly used stain treatment method and a second association relationship between each commonly used stain treatment method and clothing information.

[0157] Among them, the common stain methods are used to indicate the treatment methods that can usually be used for different clothing information.

[0158] The purpose of obtaining at least one commonly used stain treatment method through the server is to ensure that the server can provide at least one stain treatment method for the clothes to be treated.

[0159] It can be understood that since the server usually stores commonly used stain treatment methods for a variety of clothing information, that is, it stores the associated information between different types of clothing information and commonly used stain treatment methods, by querying the commonly used stain treatment methods corresponding to the clothing information, the commonly used stain treatment methods corresponding to the characteristics of the clothing information and stain information can be obtained from the server.

[0160] There are different associations between different commonly used stain treatment methods and clothing information. For example, when the commonly used stain treatment method is the first one, the association relationship between it and the clothing information can be called B1; when the commonly used stain treatment method is the second one, the association relationship between it and the clothing information can be called B2; when the commonly used stain treatment method is the third one, the association relationship between it and the clothing information can be called B3; when the commonly used stain treatment method is the fourth one, the association relationship between it and the clothing information can be called B4.

[0161] For example, if the clothing information of the current clothing to be processed is "clothing material is cotton, clothing type is down jacket, and stain information is oil stain", then the server can find 4 solutions that match the clothing information, namely: "B1: dry cleaning and standard detergent", "B2: standard wash, standard detergent and standard care agent", "B3: pretreatment, soft wash and standard detergent" and "B4: air wash and standard detergent".

[0162] S210: Determine the target stain treatment method corresponding to the clothing information from the at least one commonly used stain treatment method according to the clothing information and the second association relationship.

[0163] The purpose of determining a target stain treatment method corresponding to the clothing information from at least one common stain treatment method based on the clothing information of the clothing to be treated and the second association relationship is to provide a most suitable common stain treatment method for the clothing to be treated.

[0164] It is understandable that different clothing information and stain information may require different processing methods to achieve the best processing effect, and the common stain processing methods obtained through the server may include a variety of common stain processing methods for clothing information and stain information. Therefore, by determining the target stain processing method corresponding to the clothing information, a more appropriate common stain processing method can be obtained, thereby ensuring that the stains are effectively processed, thereby avoiding unnecessary damage to the clothing or damage to the quality of the clothing.

[0165] For example, when the server has found that there are 4 common stain treatment methods that can process the stain information in the clothing information, the user can further determine and choose the stain treatment method that best suits his or her use from a variety of common stain treatment methods, that is, the user finally chooses "B2: standard wash, standard detergent and standard care agent".

[0166] S211: Control the clothes processing device to perform stain removal treatment on the clothes to be processed according to the target stain treatment method.

[0167] Step S211 is similar to the above-mentioned step S104 and will not be described again here.

[0168] The stain treatment method for clothes provided in this embodiment determines the clothing information of the clothes to be treated in a variety of ways, and then determines the target stain treatment method corresponding to the clothing information in a variety of ways, thereby controlling the clothing treatment device to perform stain removal treatment on the clothes to be treated according to the target stain treatment method. This method not only reduces the time of repeated treatment and ineffective treatment by determining and controlling the target stain treatment method, but also meets the personalized cleaning needs of users, thereby improving the user's experience and satisfaction with the clothing treatment device.

[0169] Figure 3 The process of the stain treatment method for clothes provided in the embodiment of the present application Figure 3 The execution subject of this embodiment is, for example, a control device of a clothes processing device. Figure 3 As shown, this embodiment is Figure 2 Based on the embodiment, determining the target stain treatment method corresponding to the clothing information from the at least one common stain treatment method according to the clothing information and the second association relationship is described in detail. The stain treatment method for clothing provided in this embodiment includes:

[0170] S301: Determine a preset number of candidate stain treatment methods corresponding to the clothing information from the at least one commonly used stain treatment method according to the clothing information and the second association relationship.

[0171] The preset number may be 3, for example.

[0172] When the association between the clothing information and at least one commonly used stain treatment method is determined, a preset number of candidate stain treatment methods corresponding to the clothing information can be determined from the at least one commonly used stain treatment method.

[0173] The purpose of determining a preset number of candidate stain treatment methods corresponding to the clothing information is to provide the user with a variety of stain treatment methods that can be used.

[0174] It is understandable that different users and their families have different stain removal habits, and the common stain treatment methods obtained through the server are determined based on the public's stain removal habits. If users and their families are asked to directly treat the clothes according to the common stain treatment methods recommended by the server, it may cause inconvenience to the users and their families, thereby affecting the users' and their families' satisfaction with the clothing treatment equipment.

[0175] The specific implementation method of determining a preset number of candidate stain treatment methods corresponding to the clothing information from at least one commonly used stain treatment method can be, for example, determined by referring to historical stain treatment methods, or can be determined based on the time when each commonly used stain treatment method is obtained. Here, the process of determining the candidate stain treatment method is described in detail by taking the historical stain treatment method as an example.

[0176] First, the historical usage habits of the user and the user's family are determined based on historical stain treatment methods and at least one commonly used stain treatment method, and then a plurality of candidate stain treatment methods that match the historical usage habits of the user and the user's family are determined according to a preset number.

[0177] It can be understood that since the historical stain treatment method is determined based on the historical usage habits of the user and the user's family, when determining multiple candidate stain treatment methods, by referring to the historical usage habits of the user and the user's family, a stain treatment method that is more suitable for the user and the user's family can be recommended to them.

[0178] For example, if the server has determined four common stain treatment methods, namely: "B1: dry cleaning and standard detergent", "B2: standard wash, standard detergent and standard care agent", "B3: pretreatment, soft wash and standard detergent" and "B4: air wash and standard detergent", then it can also select three candidate stain treatment methods from the four common stain treatment methods according to the preset quantity and the historical usage habits of the user and the user's family, namely "B1: dry cleaning and standard detergent", "B2: standard wash, standard detergent and standard care agent" and "B3: pretreatment, soft wash and standard detergent".

[0179] S302: Sending the preset number of candidate stain treatment methods to the user respectively, so that the user can select the target stain treatment method from the preset number of candidate stain treatment methods.

[0180] The order of sending the preset number of candidate stain treatment methods can be, for example, based on the time when each candidate stain treatment method is obtained, or can be sent with reference to historical stain treatment methods. This application does not impose any special restrictions on this. Here, the process of sending the preset number of candidate stain treatment methods is described in detail with reference to historical stain treatment methods.

[0181] First, the historical usage habits of the user and the user's family are determined based on the historical stain treatment methods and at least one commonly used stain treatment method, and then a plurality of candidate stain treatment methods that match the historical usage habits of the user and the user's family are determined according to a preset number. Finally, the plurality of candidate stain treatment methods are sent to the user respectively in the determined order.

[0182] It can be understood that since the preset number of candidate stain treatment methods are determined based on the historical usage habits of the user and the user's family, the multiple candidate stain treatment methods determined are graded according to the historical usage habits of the user and the user's family, so that the stain treatment methods that have been used multiple times by the user and the user's family can be sent to the user one by one, thereby ensuring that the user selects the target stain treatment method that meets the current family conditions.

[0183] Specifically, the specific implementation method of sending the preset number of candidate stain treatment methods to the user respectively may be, for example: generating a first candidate prompt information based on the first candidate stain treatment method, and sending the first candidate prompt information to the user; judging whether the first candidate prompt information is selected by the user; if not, generating a second candidate prompt information based on the second candidate stain treatment method, and sending the second candidate prompt information to the user; judging whether the second candidate prompt information is selected by the user, if not, generating a third candidate prompt information based on the third candidate stain treatment method, and sending the third candidate prompt information to the user, and when the third candidate prompt information is selected by the user, using the third candidate stain treatment method as the target stain treatment method.

[0184] Among them, the first candidate prompt information is used to prompt the user to select the first candidate stain treatment method as the target stain treatment method; the second candidate prompt information is used to prompt the user to select the second candidate stain treatment method as the target stain treatment method; and the third candidate prompt information is used to prompt the user to select the third candidate stain treatment method as the target stain treatment method.

[0185] The purpose of judging whether the first candidate prompt information is selected by the user is to determine whether the first candidate stain treatment method is selected by the user.

[0186] If the first candidate prompt information is selected by the user, it indicates that the first candidate stain treatment method is selected by the user. At this time, it can be determined that the target stain treatment method is the first candidate stain treatment method.

[0187] If the first candidate prompt information is not selected by the user, it indicates that the first candidate stain treatment method is not selected by the user. At this time, the second candidate prompt information can be generated according to the second candidate stain treatment method and sent to the user.

[0188] When the second candidate prompt information is sent to the user, it should also be determined whether the second candidate prompt information is selected by the user to determine whether the second candidate stain treatment method is selected by the user.

[0189] If the second candidate prompt information is selected by the user, it indicates that the second candidate stain treatment method is selected by the user, and also indicates that the first candidate stain treatment method is not selected by the user. At this time, it can be determined that the target stain treatment method is the second candidate stain treatment method.

[0190] If the second candidate prompt information is not selected by the user, it indicates that the second candidate stain treatment method is not selected by the user. At this time, the third candidate prompt information can be generated according to the third candidate stain treatment method and sent to the user.

[0191] When the third candidate prompt information is sent to the user, it should also be determined whether the third candidate prompt information is selected by the user to determine whether the third candidate stain treatment method is selected by the user.

[0192] If the third candidate prompt information is selected by the user, it indicates that the third candidate stain treatment method is selected by the user, and also indicates that the second candidate stain treatment method is not selected by the user. At this time, it can be determined that the target stain treatment method is the third candidate stain treatment method.

[0193] If the third prompt information is not selected by the user, it indicates that the third candidate stain treatment method is not selected by the user, and also indicates that none of the candidate stain treatment methods generated according to the preset number are selected by the user. At this time, a prompt information is sent to the user.

[0194] S303: Acquire feedback information sent by the user, where the feedback information includes first feedback information and second feedback information.

[0195] The feedback information is used to indicate the sum of multiple feedback information. The first feedback information is used to indicate that the user has selected the target stain treatment method from a preset number of candidate stain treatment methods. The second feedback information is used to indicate that the user has not selected the target stain treatment method from a preset number of candidate stain treatment methods.

[0196] By obtaining the feedback information sent by the user, it can be determined whether the user has selected a suitable target stain treatment method.

[0197] The feedback information sent by the user may be obtained, for example, from a user terminal corresponding to the clothing processing device, from a control panel of the clothing processing device, or from a voice module in the clothing processing device. This application does not impose any special restrictions on this.

[0198] If the feedback information is the first feedback information, it indicates that the user has selected a suitable target stain treatment method. At this time, the target stain treatment method can be determined according to the first feedback information.

[0199] If the feedback information is the second feedback information, it indicates that the user has not selected a suitable target stain treatment method. At this time, a prompt message is sent to the user.

[0200] It can be understood that if the user's feedback information is "confirm", it means that the user allows the candidate stain treatment method corresponding to the prompt information to be used as the target stain treatment method; if the user's feedback information is "cancel", it means that the user does not allow the candidate stain treatment method corresponding to the prompt information to be used as the target stain treatment method.

[0201] S304: If the feedback information is first feedback information, determine the target stain treatment method according to the first feedback information.

[0202] Specifically, the method of determining the target stain treatment method according to the first feedback information may include, for example:

[0203] 1) If the feedback information corresponding to the first feedback information is determined based on the first candidate stain treatment method, then the target stain treatment method may be determined to be the first candidate stain treatment method.

[0204] 2) If the feedback information corresponding to the first feedback information is determined based on the second candidate stain treatment method, then the target stain treatment method may be determined to be the second candidate stain treatment method.

[0205] 3) If the feedback information corresponding to the first feedback information is determined based on the third candidate stain treatment method, then the target stain treatment method may be determined to be the third candidate stain treatment method.

[0206] S305: If the feedback information is the second feedback information, sending a prompt message to the user.

[0207] The prompt information is used to prompt the user to input a target stain treatment method corresponding to the clothing information.

[0208] When it is determined that a preset number of candidate stain treatment methods have not been selected by the user, in order to ensure that the clothing treatment device can process the to-be-treated clothing in a timely manner, a prompt message needs to be sent to the user so that the user can input the information by himself.

[0209] S306: Acquire the prompt feedback information sent by the user, and determine the target stain treatment method according to the prompt feedback information.

[0210] The prompt feedback information is used to indicate the feedback content currently input by the user.

[0211] By acquiring the prompt feedback information sent by the user, it can be determined that the user wants the clothing treatment device to perform stain removal treatment on the clothing to be treated according to the current stain treatment method.

[0212] It can be understood that when the user sends prompt feedback information to the clothing processing device through some means (such as voice commands, text input, etc.), it means that the user hopes that the clothing processing device will process the clothes according to the current stain treatment method. After the clothing processing device receives the user's prompt feedback information, it will continue to process the clothes according to the current treatment method, thereby ensuring that the clothing processing device can respond to the user's needs more intelligently, thereby meeting the user's personalized usage needs.

[0213] The prompt feedback information sent by the user may be obtained, for example, from a user terminal corresponding to the clothing processing device, from a control panel of the clothing processing device, or from a voice module in the clothing processing device. This application does not impose any special restrictions on this.

[0214] The stain treatment method for clothes provided in this embodiment first determines a preset number of candidate stain treatment methods corresponding to the clothing information, then sends the preset number of candidate stain treatment methods to the user, and finally determines the target stain treatment method corresponding to the clothing information based on the user's feedback information. By determining the target stain treatment method corresponding to the clothing information, the method realizes the use of appropriate stain removal treatment methods according to stains of different types of clothing, thereby improving the user's experience and satisfaction with the clothing treatment device, thereby improving the use efficiency of the clothing treatment device.

[0215] Figure 4 This is a schematic diagram of the structure of the stain treatment device for clothes provided in this application. Figure 4 As shown, the present application provides a stain treatment device for clothing, and the stain treatment device 400 for clothing includes:

[0216] An acquisition module 401 is used to acquire a stain removal instruction sent by a user, wherein the stain removal instruction is used to instruct to perform stain removal treatment on the clothes to be treated;

[0217] A determination module 402, configured to determine the clothing information of the clothing to be processed according to the decontamination instruction;

[0218] The determination module 402 is further used to determine a target stain treatment method corresponding to the clothing information according to the clothing information;

[0219] The control module 403 is used to control the clothing treatment device to perform stain removal treatment on the clothing to be treated according to the target stain treatment method.

[0220] Optionally, the acquisition module 401 is further used to acquire a history database of the clothing treatment device, the history database comprising: a plurality of historical stain treatment methods, and a first association relationship between each historical stain treatment method and clothing information;

[0221] The device comprises: a judgment module 404;

[0222] The judging module 404 is used to judge whether there is a historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods according to the clothing information and the first association relationship;

[0223] The determination module 402 is specifically configured to use the historical stain treatment method corresponding to the clothing information as the target stain treatment method when there is a historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods.

[0224] Optionally, the acquisition module 401 is further configured to acquire, through a server, at least one commonly used stain treatment method and a second association relationship between each commonly used stain treatment method and the clothing information when there is no historical stain treatment method corresponding to the clothing information in the multiple historical stain treatment methods, wherein the commonly used stain treatment method is different from the historical stain treatment method;

[0225] The determination module 402 is specifically configured to determine, based on the clothing information and the second association relationship, a target stain treatment method corresponding to the clothing information from the at least one commonly used stain treatment method.

[0226] Optionally, the determination module 402 is further configured to determine a preset number of candidate stain treatment methods corresponding to the clothing information from the at least one commonly used stain treatment method according to the clothing information and the second association relationship;

[0227] The device further comprises: a sending module 405;

[0228] The sending module 405 is used to send the preset number of candidate stain treatment methods to the user respectively, so that the user can select a target stain treatment method from the preset number of candidate stain treatment methods;

[0229] The acquisition module 401 is also used to acquire feedback information sent by the user;

[0230] The determination module 402 is specifically configured to determine the target stain treatment method according to the feedback information.

[0231] Optionally, the determination module 402 is specifically configured to determine the target stain treatment method according to the first feedback information when the feedback information is first feedback information, and the first feedback information is used to indicate that the user has selected the target stain treatment method from the preset number of candidate stain treatment methods;

[0232] The sending module 405 is further configured to send a prompt message to the user when the feedback information is the second feedback information, wherein the prompt message is configured to prompt the user to input a target stain treatment method corresponding to the clothing information, and the second feedback information is configured to indicate that the user has not selected the target stain treatment method from the preset number of candidate stain treatment methods;

[0233] The acquisition module 401 is further used to acquire the prompt feedback information sent by the user;

[0234] The determination module 402 is specifically configured to determine the target stain treatment method according to the prompt feedback information.

[0235] Optionally, the judging module 404 is further configured to judge whether the decontamination instruction includes the clothing information;

[0236] The determining module 402 is further configured to, when the decontamination instruction includes clothing information, use the clothing information in the decontamination instruction as clothing information of the clothing to be processed;

[0237] The sending module 405 is further configured to send a query request to the user when the decontamination instruction does not contain clothing information, wherein the query request is used to inquire about clothing information of the clothing to be processed;

[0238] The acquisition module 401 is further used to acquire the inquiry feedback information sent by the user;

[0239] The determining module 402 is further configured to determine the clothing information of the clothing to be processed according to the inquiry feedback information.

[0240] Optionally, the determination module 402 is specifically configured to determine a target washing treatment method for the clothes to be processed according to the clothes material and the clothes type;

[0241] The determination module 402 is specifically configured to determine a target stain treatment method corresponding to the clothing information according to the clothing material and the clothing type when the target washing treatment method is a water washing treatment method;

[0242] The controlling the clothes processing device to perform stain removal treatment on the clothes to be processed according to the target stain treatment method comprises:

[0243] The control module 403 is further used to control the clothing processing equipment to perform a decontamination treatment on the clothing to be processed according to the water washing treatment method and the target stain treatment method.

[0006] Figure 5 This is a schematic diagram of the structure of the stain treatment device for clothes provided in this application. Figure 5 As shown, the present application provides a clothing stain treatment device, and the clothing stain treatment device 500 includes: a receiver 501, a transmitter 502, a processor 503 and a memory 504.

[0007] Receiver 501, used for receiving instructions and data;

[0008] A transmitter 502, used for sending instructions and data;

[0009] Memory 504, used to store computer-executable instructions;

[0010] The processor 503 is used to execute the computer-executable instructions stored in the memory 504 to implement the various steps performed by the stain treatment method for clothes in the above embodiment. For details, please refer to the relevant description in the above embodiment of the stain treatment method for clothes.

[0011] Optionally, the memory 504 may be independent or integrated with the processor 503 .

[0012] When the memory 504 is independently provided, the electronic device further includes a bus for connecting the memory 504 and the processor 503 .

[0013] The present application also provides a computer-readable storage medium, in which computer-executable instructions are stored. When a processor executes the computer-executable instructions, a clothing stain treatment method as performed by the clothing stain treatment device described above is implemented.

[0244] It will be appreciated by those skilled in the art that all or some of the steps, systems, and functional modules / units in the methods disclosed above may be implemented as software, firmware, hardware, and appropriate combinations thereof. In hardware implementations, the division between the functional modules / units mentioned in the above description does not necessarily correspond to the division of physical components; for example, a physical component may have multiple functions, or a function or step may be performed by several physical components in cooperation. Some or all physical components may be implemented as software executed by a processor, such as a central processing unit, a digital signal processor, or a microprocessor, or implemented as hardware, or implemented as an integrated circuit, such as an application-specific integrated circuit. Such software may be distributed on a computer-readable medium, which may include a computer storage medium (or non-transitory medium) and a communication medium (or temporary medium). As known to those skilled in the art, the term computer storage medium includes volatile and non-volatile, removable and non-removable media implemented in any method or technology for storing information (such as computer-readable instructions, data structures, program modules, or other data). Computer storage media include, but are not limited to, RAM, ROM, EEPROM, flash memory or other memory technology, CD-ROM, digital versatile disks (DVD) or other optical disk storage, magnetic cassettes, magnetic tapes, magnetic disk storage or other magnetic storage devices, or any other medium that can be used to store the desired information and can be accessed by a computer. In addition, it is well known to those of ordinary skill in the art that communication media typically contain computer-readable instructions, data structures, program modules, or other data in a modulated data signal such as a carrier wave or other transport mechanism, and may include any information delivery media.

[0245] So far, the technical solution of the present application has been described in conjunction with the preferred embodiments shown in the accompanying drawings. However, it is easy for those skilled in the art to understand that the protection scope of the present application is obviously not limited to these specific embodiments, and the above embodiments are only used to illustrate the technical solution of the present application rather than to limit it. Although the present application has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or replace some or all of the technical features therein by equivalents. However, these modifications or replacements do not cause the essence of the corresponding technical solutions to deviate from the scope of the technical solutions of the embodiments of the present application.

Claims

1. A method for treating stains on clothing, characterized in that: include: Acquiring a stain removal instruction sent by a user, wherein the stain removal instruction is used to instruct to perform stain removal treatment on the clothes to be treated; Determining the clothing information of the clothing to be processed according to the decontamination instruction; Determining a target stain treatment method corresponding to the clothing information according to the clothing information; The clothes processing device is controlled to perform stain removal treatment on the clothes to be processed according to the target stain treatment method.

2. The method according to claim 1, characterized in that The step of determining a target stain treatment method corresponding to the clothing information according to the clothing information includes: Acquire a history database of the clothing treatment device, the history database comprising: a plurality of historical stain treatment methods, and a first association relationship between each historical stain treatment method and clothing information; According to the clothing information and the first association relationship, determining whether there is a historical stain treatment method corresponding to the clothing information among multiple historical stain treatment methods; If there is a historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods, the historical stain treatment method corresponding to the clothing information is used as the target stain treatment method.

3. The method according to claim 2, characterized in that The method further comprises: If there is no historical stain treatment method corresponding to the clothing information among the multiple historical stain treatment methods, obtaining at least one commonly used stain treatment method and a second association relationship between each commonly used stain treatment method and the clothing information through the server, wherein the commonly used stain treatment method is different from the historical stain treatment method; According to the clothing information and the second association relationship, the target stain treatment method corresponding to the clothing information is determined from the at least one commonly used stain treatment method.

4. The method according to claim 3, characterized in that The step of determining the target stain treatment method corresponding to the clothing information from the at least one commonly used stain treatment method according to the clothing information and the second association relationship includes: Determining, according to the clothing information and the second association relationship, a preset number of candidate stain treatment methods corresponding to the clothing information from the at least one commonly used stain treatment method; Sending the preset number of candidate stain treatment methods to the user respectively, so that the user can select the target stain treatment method from the preset number of candidate stain treatment methods; Acquire feedback information sent by the user, and determine the target stain treatment method according to the feedback information.

5. The method according to claim 4, characterized in that The feedback information includes first feedback information and second feedback information, and determining the target stain treatment method according to the feedback information includes: If the feedback information is first feedback information, determining the target stain treatment method according to the first feedback information, the first feedback information being used to indicate that the user has selected the target stain treatment method from the preset number of candidate stain treatment methods; If the feedback information is the second feedback information, a prompt message is sent to the user, the prompt message is used to prompt the user to input the target stain treatment method corresponding to the clothing information, and the second feedback information is used to indicate that the user has not selected the target stain treatment method from the preset number of candidate stain treatment methods; Acquire the prompt feedback information sent by the user, and determine the target stain treatment method according to the prompt feedback information.

6. The method according to claim 1, characterized in that The step of determining the clothing information of the clothing to be processed according to the decontamination instruction includes: determining whether the decontamination instruction includes the clothing information; If yes, the clothing information in the decontamination instruction is used as the clothing information of the clothing to be processed; If not, sending a query request to the user, wherein the query request is used to inquire about the clothing information of the clothing to be processed; The inquiry feedback information sent by the user is obtained, and the clothing information of the clothing to be processed is determined according to the inquiry feedback information.

7. The method according to claim 1, characterized in that The clothing information includes: clothing material and clothing type, and determining the target stain treatment method corresponding to the clothing information according to the clothing information includes: Determining a target washing treatment method for the clothes to be processed according to the clothes material and the clothes type; If the target washing treatment method is a water washing treatment method, determining a target stain treatment method corresponding to the clothing information according to the clothing material and the clothing type; The controlling the clothes processing device to perform stain removal treatment on the clothes to be processed according to the target stain treatment method comprises: The clothes processing device is controlled to perform a decontamination treatment on the clothes to be processed according to the water washing treatment method and the target stain treatment method.

8. A stain treatment device for clothing, characterized in that: include: An acquisition module, used for acquiring a stain removal instruction sent by a user, wherein the stain removal instruction is used for instructing to perform stain removal treatment on the clothes to be treated; A determination module, used to determine the clothing information of the clothing to be processed according to the decontamination instruction; The determination module is further used to determine a target stain treatment method corresponding to the clothing information according to the clothing information; A control module is used to control the clothing treatment device to perform stain removal treatment on the clothing to be treated according to the target stain treatment method.

9. A stain treatment device for clothing, characterized in that: include: Memory; processor; Wherein, the memory stores computer-executable instructions; The processor executes the computer-executable instructions stored in the memory to implement the stain treatment method for clothing as described in any one of claims 1-7.

10. A computer storage medium, characterized in that: The computer storage medium stores computer executable instructions, which, when executed by a processor, are used to implement the stain treatment method for clothing as described in any one of claims 1-7.

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