Property management method, device, equipment and medium

Abstract

The embodiment of the invention provides a property management method and device, equipment and a medium. The method comprises the following steps: acquiring key frame images of a plurality of image acquisition equipment in a property management space; setting property management space label information according to the key frame image; matching target detection object information for the image acquisition equipment according to the property management space label information; when the target detection object does not meet the preset condition, triggering alarm information; property management tasks of property management personnel in the property management space are obtained; and transferring property management personnel corresponding to the alarm information to process the alarm information according to the property management task. According to the embodiment of the invention, the property management space label information is set for the image acquisition equipment, the target detection object is accurately matched, the alarm information is triggered when the target detection object does not meet the preset condition, and the corresponding property management personnel is notified to process, so that the time and cost of manual patrol are effectively reduced, the response speed and accuracy are improved, and the user experience is improved. Therefore, the property management efficiency and quality are optimized.

Description

Technical Field

[0001] The present invention relates to the technical field of property management, and in particular to a property management method and a property management device. Background Art

[0002] In order to ensure a high level of service for the owners, property management personnel need to closely supervise the completion and quality of security, cleaning, maintenance, greening and customer service. At present, property management mainly relies on the offline spot checks and inspections of administrators, that is, manually discovering and recording problems, and then manually following up to solve them. Although this method can guarantee the quality of service to a certain extent, it also has many shortcomings. First, manual discovery and problem solving are prone to work omissions and service delays, which affect the timeliness and effectiveness of problem handling. Secondly, offline inspections are highly dependent on personal experience and subjective judgment, and different personnel have different standards, which may lead to deviations in evaluation results. In addition, this traditional model greatly consumes manpower and time resources, increases operating costs, and reduces work efficiency. With the expansion of property management scale and technological advancement, this manual-based management model has gradually exposed its limitations and is difficult to meet the needs of modern property management for efficient and accurate services. Summary of the invention

[0003] In view of the above problems, embodiments of the present invention are proposed to provide a property management method, apparatus, device and medium that overcome the above problems or at least partially solve the above problems.

[0004] According to a first aspect of an embodiment of the present invention, there is provided a property management method, the method comprising:

[0005] Acquire key frame images of multiple image acquisition devices in the property management space; set property management space label information for the multiple image acquisition devices according to the key frame images;

[0006] Matching corresponding target detection object information for each image acquisition device according to the property management space tag information of the image acquisition device; the target detection object information includes at least one target detection object;

[0007] When the target detection object does not meet the preset conditions, trigger the alarm information corresponding to the target detection object;

[0008] Acquire the property personnel in the property management space, and assign property tasks to each property personnel according to the job information of the property personnel;

[0009] According to the property tasks of each property staff, the property staff corresponding to the alarm information is mobilized to handle the alarm information.

[0010] Optionally, the method further includes:

[0011] According to the property tasks of each property personnel, setting detection tasks for the image acquisition device;

[0012] Acquire the real-time work information of each property personnel through the detection task;

[0013] The task completion degree of the property personnel is determined based on the real-time work information of the property personnel and the corresponding property tasks.

[0014] Optionally, the method further includes:

[0015] Obtain the number of alarm messages corresponding to the property personnel;

[0016] Each property personnel is evaluated based on the number of alarm messages and property task completion corresponding to each property personnel.

[0017] Optionally, setting property management space label information for multiple image acquisition devices according to the key frame image includes:

[0018] At least one property management space label information is set for the image acquisition device according to the key frame image of the image acquisition device; the property management space label information includes label information of the primary property area, and label information of the secondary property area corresponding to the label information of the primary property area.

[0019] Optionally, setting property management space label information for multiple image acquisition devices according to the key frame image includes:

[0020] Inputting the key frame image into a label generation model, and preprocessing the key frame image through the label generation model to generate label information of the key frame image;

[0021] Property management space label information is set for multiple image acquisition devices according to the label information of the key frame image.

[0022] Optionally, determining the task completion degree of the property personnel according to the real-time work information of the property personnel and the corresponding property tasks includes:

[0023] Determining the property task evaluation index of the property personnel according to the property tasks of the property personnel;

[0024] The task completion degree of the property personnel is determined based on the real-time work information of the property personnel and the corresponding task evaluation indicators.

[0025] Optionally, the evaluating each property staff according to the number of alarm information and property task completion corresponding to each property staff includes:

[0026] Input the number of alarm messages and the degree of completion of property tasks corresponding to each property personnel into the evaluation model;

[0027] Each property personnel is evaluated by using the evaluation model.

[0028] According to a second aspect of an embodiment of the present invention, there is provided a property management device, the device comprising:

[0029] A label setting module is used to obtain key frame images of multiple image acquisition devices in the property management space; and set property management space label information for multiple image acquisition devices according to the key frame images;

[0030] A matching module, used for matching corresponding target detection object information for each image acquisition device according to the property management space tag information of the image acquisition device; the target detection object information includes at least one target detection object;

[0031] An alarm module is used to trigger an alarm message corresponding to the target detection object when the target detection object does not meet a preset condition;

[0032] A task configuration module is used to obtain the property personnel in the property management space and configure a property task for each property personnel according to the job information of the property personnel;

[0033] The personnel mobilization module is used to mobilize the property personnel corresponding to the alarm information to handle the alarm information according to the property tasks of each property personnel.

[0034] Optionally, the device further comprises:

[0035] A detection module, used to set detection tasks for the image acquisition device according to the property tasks of each property personnel;

[0036] A first acquisition module, used for acquiring the real-time work information of each property staff through the detection task;

[0037] The determination module is used to determine the task completion degree of the property personnel based on the real-time work information of the property personnel and the corresponding property tasks.

[0038] Optionally, the device further comprises:

[0039] The second acquisition module is used to obtain the number of alarm information corresponding to the property personnel;

[0040] The evaluation module is used to evaluate each property personnel according to the number of alarm messages and the completion degree of property tasks corresponding to each property personnel.

[0041] Optionally, the label setting module includes:

[0042] The first setting submodule is used to set at least one property management space label information for the image acquisition device according to the key frame image of the image acquisition device; the property management space label information includes label information of the primary property area, and label information of the secondary property area corresponding to the label information of the primary property area.

[0043] Optionally, the label setting module includes:

[0044] An information generation submodule, used for inputting the key frame image into a label generation model, and generating label information of the key frame image after preprocessing the key frame image through the label generation model;

[0045] The second setting submodule is used to set property management space label information for multiple image acquisition devices according to the label information of the key frame image.

[0046] Optionally, the determining module includes:

[0047] A first determination submodule is used to determine the property task evaluation index of the property personnel according to the property tasks of the property personnel;

[0048] The second determination submodule is used to determine the task completion degree of the property personnel according to the real-time work information of the property personnel and the corresponding task evaluation indicators.

[0049] Optionally, the evaluation module includes:

[0050] An input submodule, used to input the number of alarm messages and the degree of completion of property tasks corresponding to each property personnel into the evaluation model;

[0051] The evaluation submodule is used to evaluate each property personnel through the evaluation model.

[0052] According to a third aspect of the present invention, there is provided an electronic device comprising: a processor, a memory, and a computer program stored in the memory and capable of running on the processor, wherein the computer program implements the steps of the property management method as described in any one of the above items when executed by the processor.

[0053] According to a fourth aspect of the present invention, there is provided a computer-readable storage medium storing a computer program, wherein the computer program, when executed by a processor, implements the steps of the property management method as described in any one of the above items.

[0054] The technical solution provided by the embodiments of the present invention may have the following beneficial effects:

[0055] The embodiment of the present invention provides a property management method, which obtains key frame images of multiple image acquisition devices in a property management space; sets property management space label information according to the key frame images; matches target detection object information for the image acquisition device according to the property management space label information; triggers alarm information when the target detection object does not meet preset conditions; obtains the property tasks of property personnel in the property management space; and mobilizes the property personnel corresponding to the alarm information to handle the alarm information according to the property tasks. The embodiment of the present invention sets property management space label information for the image acquisition device, thereby accurately matching the target detection object, triggering the alarm information when the target detection object does not meet the preset conditions, and notifying the corresponding property personnel to handle it, effectively reducing the time and cost of manual inspections, improving response speed and accuracy, and thus optimizing property management efficiency and quality. BRIEF DESCRIPTION OF THE DRAWINGS

[0056] Figure 1 is a flow chart of steps of a property management method provided by an embodiment of the present invention;

[0057] Figure 2 is a flowchart of another property management method provided by an embodiment of the present invention;

[0058] Figure 3 is a management scenario schematic diagram of a property management method provided by an embodiment of the present invention;

[0059] Figure 4 is a schematic diagram of a management scenario of another property management method provided by an embodiment of the present invention;

[0060] Figure 5 is a schematic diagram of a management scenario of another property management method provided by an embodiment of the present invention;

[0061] Figure 6 is a flowchart of another property management method provided by an embodiment of the present invention;

[0062] Figure 7 It is a structural block diagram of a property management device provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0063] In order to make the above-mentioned objects, features and advantages of the present invention more obvious and easy to understand, the present invention is further described in detail below with reference to the accompanying drawings and specific embodiments.

[0064] One of the core concepts of an embodiment of the present invention is to set property management space label information for the image acquisition device, thereby accurately matching the target detection object, triggering an alarm message when the target detection object does not meet the preset conditions, and notifying the corresponding property personnel to handle it, thereby effectively reducing the time and cost of manual inspections, improving response speed and accuracy, and thus optimizing property management efficiency and quality.

[0065] Reference Figure 1 , shows a flow chart of the steps of a property management method provided by an embodiment of the present invention, and the method may specifically include the following steps:

[0066] Step 101, obtaining key frame images of multiple image acquisition devices in a property management space; and setting property management space label information for the multiple image acquisition devices according to the key frame images;

[0067] By extracting keyframe images from multiple image acquisition devices, the status of each important moment can be captured to ensure the integrity and accuracy of monitoring data. Keyframe images are representative static images in the video stream, which contain the main changes in the scene, such as people entering and exiting, vehicle movement, or abnormal behavior. Using these images for analysis can help the system quickly identify events that need attention, thereby triggering the alarm mechanism in time and dispatching relevant personnel to deal with the problem, greatly improving the response speed and service efficiency.

[0068] Setting property management space label information for image acquisition devices means annotating the location, function and coverage of each camera in detail. This label management enables the system to automatically match corresponding detection rules and target objects according to different spatial attributes (such as public areas, post areas, traffic areas, parking lots, buildings, and key areas). For example, image acquisition equipment in parking lots can be set to specifically monitor vehicle parking conditions; while equipment at entrances and exits focuses more on pedestrian flow statistics and identity verification. Accurate matching helps to improve the pertinence of algorithm detection, reduce false alarm rates, and better meet the security management needs of different areas.

[0069] Traditionally, property management relies on manual inspections and patrols to find problems, which is not only time-consuming and labor-intensive, but also prone to omissions. However, by acquiring keyframe images and setting label information in an automated way, the reliance on manpower can be significantly reduced. The system can automatically complete most of the basic work, such as anomaly detection and alarm triggering, allowing property management personnel to focus on more complex and important tasks. This not only saves a lot of human resources, but also improves overall work efficiency and achieves a more scientific and reasonable resource allocation.

[0070] Reference Figure 2, showing the steps of matching the detection object for the image acquisition device according to the label information, first obtaining the key frame image of the image acquisition device, summarizing the information in the image by identifying the key frame image, determining the spatial label information of the property management according to the summarization result, and then labeling the image acquisition device, and matching the detection object for the image acquisition device according to the label information.

[0071] Reference Figure 3 , shows a schematic diagram of the management scenario of the image acquisition device, displays the information of multiple image acquisition devices in the terminal system, and displays the serial number column, monitoring screen column, device name column, location column, device type column, status column, whether it is ladder control column, regional control column and operation column of the image acquisition device. The serial number column shows the arrangement serial number of the image acquisition device; the monitoring screen column shows the monitoring screen information of the image acquisition device, and the monitoring screen of the corresponding image acquisition device can be enlarged by clicking the monitoring screen information; the device name column shows the name of the image acquisition device, such as the southeast side of Building 12 facing north; the location column shows the location of the image acquisition device, such as public place-North Square; the device type column shows the device type of the image acquisition device, such as high-definition; the status bar shows the status information of the image acquisition device, such as online; the whether it is ladder control column shows the ladder control status of the image acquisition device; the regional control column shows the control status of the image acquisition device, for example, when there are 2 controls, the alarm of key areas and the occupation of fire passages can be displayed; in the operation bar, you can view the control information corresponding to more image acquisition devices, edit the control quantity, and click more to view the control screen.

[0072] Reference Figure 4 , shows another schematic diagram of the management scenario of image acquisition equipment. A search box is set in the device list column. The device corresponding to the name can be searched by entering the device name in the search box. A selection box is set below the search box to select the device location and area type to limit the searched device information. The device information is displayed below the selection box. The displayed device information may include the device name, area control information and location information. Clicking on the device information can enlarge the monitoring area. The specific control area is displayed in the form of a graphic on the right. The control information of the device can be added according to the displayed control area.

[0073] Step 102, matching corresponding target detection object information for each image acquisition device according to the property management space tag information of the image acquisition device; the target detection object information includes at least one target detection object;

[0074] By setting detailed property management space tag information for each image acquisition device, the specific location of the device and its coverage (such as public areas, post areas, traffic areas, parking lots, buildings or key areas) can be clearly identified. Based on these tag information, the system can accurately identify which objects and behavior patterns need to be focused on, and set the corresponding detection algorithm for the image acquisition device. The control in the figure indicates the target points related to the target detection object information that the image acquisition device needs to detect. The target point information can be added or reduced. For example, the camera in the parking lot can be set to specifically monitor the entry and exit of vehicles and parking conditions; while the equipment at the entrance and exit focuses more on pedestrian flow statistics and identity authentication. This highly targeted configuration ensures the effective use of monitoring resources and avoids unnecessary data redundancy. Including at least one target detection object for the target detection object information means that the system can automatically filter and focus on specific types of activities or individuals according to preset conditions.

[0075] Step 103, when the target detection object does not meet the preset condition, triggering the alarm information corresponding to the target detection object;

[0076] By setting specific preset conditions for target detection objects in different areas (such as security guards, trash cans, street lights, etc.) (for example, security guards must not leave their posts during working hours, trash cans are full of overflowing thresholds, street lights should be automatically turned on at night, etc.), the system can monitor in real time whether these objects meet the expected behavioral norms or working status. Once it is found that the target detection object deviates from the preset conditions, such as security guards leaving their posts during working hours, trash cans overflowing at garbage disposal points, or street lights in unit corridors not lighting properly, the system will immediately trigger an alarm message. This instant response capability enables property management personnel to take action at the first time to prevent the situation from deteriorating and ensure the safety and stability of the community.

[0077] The mechanism for triggering alarm information has greatly enhanced the security of property management. Traditional security management relies on manual inspections and monitoring, which is prone to negligence or delays. The automated alarm system can identify anomalies within milliseconds and quickly notify relevant personnel to intervene. For example, during the daytime working hours, if the security guard in the monitoring room or at the gate leaves his post, the system will immediately sound an alarm, prompting other security personnel to go to the scene to verify the situation and take necessary measures. This not only speeds up the handling of emergencies, but also reduces the probability of potential safety hazards, providing owners with more reliable security protection.

[0078] In addition, each time an alarm is triggered, the system will record the detailed events and processing results, forming valuable data assets. By deeply mining these data, property managers can summarize common problem types, frequency of occurrence, and scope of impact, so as to adjust management strategies and service processes in a targeted manner. For example, if trash cans frequently overflow in a certain area, it means that the frequency of garbage cleaning in that area may be insufficient and the number of cleanings needs to be increased; or according to the time distribution map of street light failures, the maintenance shifts can be reasonably arranged. The data accumulated over a long period of time can also support property companies to conduct trend analysis on a larger scale, helping them to better understand customer needs and formulate long-term development plans.

[0079] An efficient alarm trigger mechanism is directly related to the owners' recognition of property management services. A security management system that responds quickly and handles things properly can make owners feel at ease and satisfied, thereby enhancing their trust and support for the property management team. Especially in the face of emergencies, such as fire, theft or other crisis events, timely and effective response measures are often one of the key indicators for evaluating the level of property management. Therefore, establishing a sound alarm trigger system is not only a reflection of technological progress, but also an important means of maintaining good community relations. For example, when the street lights in the unit corridor cannot be illuminated, the system can quickly arrange maintenance after triggering an alarm to ensure the safety of residents' night travel. Such service quality will naturally win the praise of the owners.

[0080] Step 104, obtaining the property personnel in the property management space, and assigning a property task to each property personnel according to the job type information of the property personnel;

[0081] By systematically obtaining information about all property personnel in the property management space, including but not limited to name, position, skills, expertise, and working hours, the property management party can make detailed allocations of the work content of each employee. By matching this information with specific types of work (such as security, cleaning, maintenance, landscaping, and customer service), the scope of responsibility and work tasks of each property personnel can be clarified. For example, security guards are responsible for security inspections of the monitoring room and gates; cleaners are responsible for cleaning and maintenance of public areas and garbage disposal points; and maintenance personnel focus on handling facility failures and emergency repairs. This clear division of labor ensures that each task has a dedicated person in charge, reduces the phenomenon of shirking work due to unclear responsibilities, and improves work efficiency and service quality.

[0082] Traditional property management often relies on fixed shifts or temporary deployment, which can easily lead to waste or insufficient human resources. However, through the intelligent task configuration mechanism, the arrangement of each property staff can be adjusted according to actual needs, so that the workload of each property staff is kept at a reasonable level. For example, security forces can be increased during peak hours to cope with dense crowds; and patrol frequency can be appropriately reduced during non-peak hours to avoid idle manpower. In addition, based on the professional skill requirements of specific types of work, reasonable allocation of tasks can also improve the professionalism and accuracy of work and reduce losses caused by improper operation. This not only improves the efficiency of resource utilization, but also reduces unnecessary operating costs.

[0083] Modern property management systems usually integrate a variety of intelligent devices and technical means, such as image acquisition devices, sensor networks, etc., which can monitor various status changes in the property management space in real time. Based on this data, the system can automatically identify tasks that need to be handled immediately and quickly notify the corresponding property staff to go to the scene to solve them. For example, when a trash can is overflowing, the system will trigger an alarm and send the nearest cleaner to clean it up; or when a street light in the unit corridor is found to be faulty, maintenance personnel will be arranged to repair it in time. This ability to respond quickly not only speeds up problem solving, but also enhances the owners' trust in property management.

[0084] After each task is completed, the system will record detailed execution status and result feedback to form a huge database. Through in-depth analysis of these data, property managers can summarize the working modes, common problems and solutions of different types of work, so as to continuously optimize the task configuration strategy. For example, if a certain type of facility often fails, it means that it may be necessary to strengthen daily maintenance or replace more durable products; or adjust the cleaning frequency according to the work efficiency of the cleaners. The data accumulated over a long period of time can also support property companies in trend forecasting and strategic planning, helping them to better understand customer needs and set long-term development goals.

[0085] Step 105, according to the property tasks of each property staff, mobilize the property staff corresponding to the alarm information to handle the alarm information.

[0086] When the system detects that the target detection object does not meet the preset conditions and triggers an alarm message, it immediately mobilizes the property personnel who are most suitable for handling the incident to go to the scene, which can ensure that the problem is solved in a timely and effective manner. For example, if the security guard in the monitoring room or gate is away from his post, the system will notify other nearby security personnel to quickly fill in; when the trash can at the garbage disposal point is overflowing, the cleaner will be dispatched to clean it up; if there is a problem with the street lights in the unit corridor, the maintenance personnel will be arranged to repair it. This scheduling mechanism based on task allocation enables property management to respond quickly to various abnormal situations, avoid the escalation of the situation, and ensure the safety and order of the community.

[0087] It can also record the number of alarm messages corresponding to the property staff. When the system detects an abnormal situation and triggers an alarm, it immediately assigns the corresponding property staff to handle it, ensuring that the problem is solved quickly and professionally. By recording the number of alarm processing times, management can evaluate the work quality and response speed of property staff and identify employees with outstanding performance or those who need improvement. This data-based evaluation mechanism not only promotes the rational allocation and use of resources, but also improves the overall service level and owner satisfaction. At the same time, transparent records help to establish a fair performance appraisal system and motivate property staff to perform their duties more actively, thereby building an efficient, safe and orderly community environment.

[0088] In one embodiment, step 101 may include the following sub-steps:

[0089] Sub-step S11, setting at least one property management space label information for the image acquisition device according to the key frame image of the image acquisition device; the property management space label information includes label information of the primary property area, and label information of the secondary property area corresponding to the label information of the primary property area.

[0090] By analyzing the key frame images captured by the image acquisition device, the specific location and scene features covered by each camera can be accurately identified. Based on these key frame images, detailed property management space label information is set for each image acquisition device, including primary property areas (such as public areas, parking lots, buildings, etc.) and secondary property areas (such as community roads, garbage areas, gardens, lawns, leisure squares, etc. in public areas). This multi-level labeling system enables the system to accurately match the functional requirements and detection rules of each camera. For example, the camera in the parking lot can be set to specifically monitor vehicle entry and exit and parking; while the equipment in the lobby on the first floor of a building focuses more on pedestrian flow statistics and identity verification. This highly targeted configuration ensures the effective use of monitoring resources and avoids unnecessary data redundancy.

[0091] After setting label information for the target detection object, the system can automatically filter and focus on specific types of activities or individuals according to preset conditions. For example, when the primary property area is "parking lot" and the secondary property area is "parking lot exit", the system can pay special attention to the entry and exit of vehicles and immediately trigger the alarm mechanism when abnormal behavior (such as long stay or unauthorized entry) is found. This approach not only improves the response speed of abnormal events, but also reduces the need for manual intervention, making property management more efficient. In addition, through intelligent classification, different types of events can also be prioritized to ensure that emergencies are given priority.

[0092] Reference Figure 5 , which shows a scene diagram of a security patrol route. The figure shows the layout information of the community, including roads and multiple buildings. Image acquisition equipment is installed in the buildings, and multiple patrol points of the security guards are marked in the form of graphics in the buildings.

[0093] Sub-step S12, inputting the key frame image into a label generation model, and generating label information of the key frame image after preprocessing the key frame image by the label generation model;

[0094] Sub-step S13, setting property management space label information for multiple image acquisition devices according to the label information of the key frame image.

[0095] Traditional manual labeling relies on human judgment and is easily affected by subjective factors, resulting in inconsistent label information or missing important details. By introducing a label generation model, advanced machine learning algorithms can be used to automatically analyze and annotate keyframe images. These models are trained with a large amount of data and can identify various features in images, such as object types, positional relationships, behavioral patterns, etc., and automatically generate accurate label information. This automated approach ensures the consistency and accuracy of labels and reduces the possibility of human error. The label generation model can not only generate basic label information for each keyframe image (such as primary property area), but can also be further subdivided into more specific secondary property area labels (such as specific floors, room numbers). Based on this detailed label information, the system can intelligently match the functional requirements and detection rules of each image acquisition device.

[0096] In one embodiment, the method also includes: setting a detection task for the image acquisition device according to the property tasks of each property personnel; obtaining the real-time work information of each property personnel through the detection task; and determining the task completion degree of the property personnel according to the real-time work information of the property personnel and the corresponding property tasks.

[0097] The detection tasks include the face detection task of the property staff, the detection task of the length of time the property staff stays in the property management space, and the detection task of the work content of the property staff in the property management space. The image acquisition device automatically cycles the detection within the set time according to the detection task.

[0098] According to the specific tasks of each property staff (such as security patrol, cleaning, maintenance and repair, etc.), set corresponding detection tasks for the relevant image acquisition equipment. For example, for security personnel responsible for security work in a certain area, the system will set the key monitoring period and key positions of the camera in the area; for cleaners, you can set key monitoring areas such as garbage disposal points and public areas, and after the cleaner arrives at the designated point, it is determined whether the cleaning task is completed. After detecting the cleaning screen, the timing is started. If the setting condition is 2 minutes, the stay time reaches 2 minutes before it is considered that the cleaner has completed the cleaning task at this point. If the cleaner is just passing by and the stay time does not meet the standard, it is determined that the work at this point is not completed, which will affect the final task completion rate. This task-based configuration ensures the effective use of monitoring resources and avoids unnecessary data redundancy. At the same time, it also makes the work content of each property staff more clear and targeted.

[0099] Through the above detection tasks, the image acquisition equipment can continuously capture the real-time work status of property personnel. For example, the camera can record whether the security patrol route covers all the predetermined areas and whether the cleaner arrives at the designated location on time to perform cleaning operations. The system can also combine other sensor data (such as access control systems, infrared detectors) to verify whether the actual behavior of property personnel meets the established task requirements. This method not only provides an objective work record, but also reduces the frequency of manual inspections and the errors caused by subjective judgment, ensuring the comprehensiveness and accuracy of monitoring.

[0100] Based on the real-time work information obtained, the system can quantitatively evaluate the task completion of each property staff member. For example, by analyzing the degree of match between the security patrol path and the scheduled route, the time distribution of the cleaning staff in the cleaning area, and other data, the completion of a specific task can be calculated. For tasks that are not completed on time or according to standards, the system can generate reminders or alarm information to prompt relevant personnel to adjust their work plans in a timely manner. In addition, the data accumulated over a long period of time can also be used for performance appraisal, helping management identify employees with outstanding performance or those who need improvement, so as to formulate more reasonable training and development plans.

[0101] In one embodiment, the determining of the task completion degree of the property personnel based on the real-time work information of the property personnel and the corresponding property tasks includes: determining the property task evaluation index of the property personnel based on the property tasks of the property personnel; determining the task completion degree of the property personnel based on the real-time work information of the property personnel and the corresponding task evaluation index.

[0102] For each property staff member's specific tasks (such as security patrols, housekeeping and cleaning, warranty and repair, etc.), a set of reasonable evaluation indicators should be clearly defined. These indicators should be specific, quantifiable, and able to fully reflect all aspects of the task. For example, for security personnel, evaluation indicators may include patrol route coverage, response speed, abnormal situation handling capabilities, etc.; for cleaners, standards such as cleaning frequency, area cleanliness, and timeliness of garbage removal can be set. By formulating detailed evaluation indicators for different types of property tasks, it ensures that each employee's work goals are clear and reduces the impact of ambiguity and subjective judgment.

[0103] Using image acquisition devices and other sensors (such as access control systems, infrared detectors, etc.), the system can continuously capture the real-time work status of property personnel. For example, the camera records the actual path and time of the security patrol, and the infrared detector verifies whether the cleaner arrives at the designated location on time to perform the cleaning operation. This real-time monitoring provides an objective work record, reduces the frequency and subjective errors of manual inspections, and ensures the authenticity and accuracy of the data. In addition, combined with the Internet of Things technology, more dimensional data can be collected, such as environmental parameters such as temperature and humidity, to further enrich the evaluation basis.

[0104] Based on the real-time work information obtained and the pre-set task evaluation indicators, the system can quantitatively evaluate the task completion of each property staff. By continuously tracking the task completion of property staff, the system can dynamically adjust the staff arrangement according to the actual situation, so that the workload of each property staff is kept at a reasonable level.

[0105] Reference Figure 6 , shows a flowchart of the steps for evaluating property management personnel. By setting labels on image acquisition devices and then setting detection objects according to the labels, quality management of property management spaces and task supervision of property personnel in property management spaces are carried out. Property personnel are evaluated based on quality management alarm information and the property personnel's property task completion.

[0106] In one embodiment, the method further includes obtaining the number of alarm messages corresponding to the property personnel; and evaluating each property personnel according to the number of alarm messages corresponding to each property personnel and the degree of completion of property tasks.

[0107] The system monitors various status changes in the property management space in real time through image acquisition equipment. When an abnormal situation is detected and an alarm is triggered, the system will record the relevant alarm information and the corresponding property personnel. In addition to the number of alarm information, the system will also quantitatively evaluate the task completion of the property personnel based on the real-time work information of the property personnel and the pre-set task evaluation indicators.

[0108] Combining the number of alarms with task completion to form a comprehensive evaluation mechanism can more comprehensively and accurately reflect the work performance of each property staff member. The number of alarms reflects the frequency and complexity of problems encountered by employees at work, while task completion reflects their problem-solving ability and work efficiency. The combination of the two can not only measure the basic work quality of employees, but also evaluate their ability to respond and sense of responsibility when faced with emergencies. For example, if a security guard has frequent alarms and low task completion, it indicates that the employee may have problems with insufficient skills or lack of responsibility.

[0109] In one embodiment, each property personnel is evaluated based on the number of alarm messages and the degree of property task completion corresponding to each property personnel, including: inputting the number of alarm messages and the degree of property task completion corresponding to each property personnel into an evaluation model; and evaluating each property personnel through the evaluation model.

[0110] The evaluation model is based on advanced algorithms and technologies (such as machine learning, data analysis, etc.), and can automatically analyze and process a large amount of alarm information and task completion data. Through preset weights and rules, the model can comprehensively consider multiple factors, such as alarm type, urgency, task difficulty, etc., to obtain more accurate and fair evaluation results. For example, an employee who frequently handles alarms but has a high degree of task completion may be rated as having strong emergency response capabilities; conversely, if alarms are frequent and task completion is low, it indicates that the employee may have problems with insufficient skills or a weak sense of responsibility. This intelligent evaluation method not only improves the accuracy and efficiency of the evaluation, but also reduces the possibility of human intervention, ensuring the fairness and transparency of the evaluation process.

[0111] The evaluation model can not only output the final evaluation score or grade, but also provide a detailed feedback report to point out the strengths and weaknesses of each property staff. Based on this feedback, management can develop personalized training and development plans for employees to help them improve their professional skills and service levels. For example, for areas with more alarm information, additional safety training can be arranged; for employees with lower task completion, targeted work guidance and support can be provided. This approach not only promotes the personal growth of employees, but also improves the service quality of the entire team. In addition, the property management system can set up multiple functional models to perform corresponding property management based on the information collected by the image acquisition device. Through continuous evaluation of property personnel, the system can dynamically adjust personnel arrangements according to actual conditions to keep the workload of each property staff at a reasonable level.

[0112] The embodiment of the present invention provides a property management method, which obtains key frame images of multiple image acquisition devices in a property management space; sets property management space label information according to the key frame images; matches target detection object information for the image acquisition device according to the property management space label information; triggers alarm information when the target detection object does not meet preset conditions; obtains the property tasks of property personnel in the property management space; and mobilizes the property personnel corresponding to the alarm information to handle the alarm information according to the property tasks. The embodiment of the present invention sets property management space label information for the image acquisition device, thereby accurately matching the target detection object, triggering the alarm information when the target detection object does not meet the preset conditions, and notifying the corresponding property personnel to handle it, effectively reducing the time and cost of manual inspections, improving response speed and accuracy, and thus optimizing property management efficiency and quality.

[0113] It should be noted that, for the sake of simplicity, the method embodiments are described as a series of action combinations, but those skilled in the art should be aware that the embodiments of the present invention are not limited by the order of the actions described, because according to the embodiments of the present invention, certain steps can be performed in other orders or simultaneously. Secondly, those skilled in the art should also be aware that the embodiments described in the specification are all preferred embodiments, and the actions involved are not necessarily required by the embodiments of the present invention.

[0114] Reference Figure 7 , shows a structural block diagram of a property management device provided by an embodiment of the present invention, which may specifically include the following modules:

[0115] The label setting module 701 is used to obtain key frame images of multiple image acquisition devices in the property management space; and set property management space label information for multiple image acquisition devices according to the key frame images;

[0116] A matching module 702, configured to match corresponding target detection object information for each image acquisition device according to the property management space tag information of the image acquisition device; the target detection object information includes at least one target detection object;

[0117] The alarm module 703 is used to trigger the alarm information corresponding to the target detection object when the target detection object does not meet the preset conditions;

[0118] The task configuration module 704 is used to obtain the property personnel in the property management space and configure a property task for each property personnel according to the job information of the property personnel;

[0119] The personnel dispatching module 705 is used to dispatch the property personnel corresponding to the alarm information to handle the alarm information according to the property tasks of each property personnel.

[0120] In one embodiment, the device further comprises:

[0121] A detection module, used to set detection tasks for the image acquisition device according to the property tasks of each property personnel;

[0122] A first acquisition module, used for acquiring the real-time work information of each property staff through the detection task;

[0123] The determination module is used to determine the task completion degree of the property personnel based on the real-time work information of the property personnel and the corresponding property tasks.

[0124] In one embodiment, the device further comprises:

[0125] The second acquisition module is used to obtain the number of alarm information corresponding to the property personnel;

[0126] The evaluation module is used to evaluate each property personnel according to the number of alarm messages and the completion degree of property tasks corresponding to each property personnel.

[0127] In one embodiment, the label setting module includes:

[0128] The first setting submodule is used to set at least one property management space label information for the image acquisition device according to the key frame image of the image acquisition device; the property management space label information includes label information of the primary property area, and label information of the secondary property area corresponding to the label information of the primary property area.

[0129] In one embodiment, the label setting module includes:

[0130] An information generation submodule, used for inputting the key frame image into a label generation model, and generating label information of the key frame image after preprocessing the key frame image through the label generation model;

[0131] The second setting submodule is used to set property management space label information for multiple image acquisition devices according to the label information of the key frame image.

[0132] In one embodiment, the determining module includes:

[0133] A first determination submodule is used to determine the property task evaluation index of the property personnel according to the property tasks of the property personnel;

[0134] The second determination submodule is used to determine the task completion degree of the property personnel according to the real-time work information of the property personnel and the corresponding task evaluation indicators.

[0135] In one embodiment, the evaluation module comprises:

[0136] An input submodule, used to input the number of alarm messages and the degree of completion of property tasks corresponding to each property personnel into the evaluation model;

[0137] The evaluation submodule is used to evaluate each property personnel through the evaluation model.

[0138] As for the device embodiment, since it is basically similar to the method embodiment, the description is relatively simple, and the relevant parts can be referred to the partial description of the method embodiment.

[0139] The embodiment of the present invention provides a property management method, which obtains key frame images of multiple image acquisition devices in a property management space; sets property management space label information according to the key frame images; matches target detection object information for the image acquisition device according to the property management space label information; triggers alarm information when the target detection object does not meet preset conditions; obtains the property tasks of property personnel in the property management space; and mobilizes the property personnel corresponding to the alarm information to handle the alarm information according to the property tasks. The embodiment of the present invention sets property management space label information for the image acquisition device, thereby accurately matching the target detection object, triggering the alarm information when the target detection object does not meet the preset conditions, and notifying the corresponding property personnel to handle it, effectively reducing the time and cost of manual inspections, improving response speed and accuracy, and thus optimizing property management efficiency and quality.

[0140] An embodiment of the present invention further provides an electronic device, including:

[0141] It includes a processor, a memory, and a computer program stored in the memory and capable of running on the processor. When the computer program is executed by the processor, the various processes of the above-mentioned property management method embodiment are implemented and the same technical effect can be achieved. To avoid repetition, it will not be repeated here.

[0142] An embodiment of the present invention also provides a computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, the various processes of the above-mentioned property management method embodiment are implemented and the same technical effect can be achieved. To avoid repetition, it will not be repeated here.

[0143] The various embodiments in this specification are described in a progressive manner, and each embodiment focuses on the differences from other embodiments. The same or similar parts between the various embodiments can be referenced to each other.

[0144] It will be appreciated by those skilled in the art that the embodiments of the present invention may be provided as methods, devices, or computer program products. Therefore, the embodiments of the present invention may take the form of a complete hardware embodiment, a complete software embodiment, or an embodiment combining software and hardware. Moreover, the embodiments of the present invention may take the form of a computer program product implemented on one or more computer-usable storage media (including but not limited to disk storage, optical storage, etc.) containing computer-usable program codes.

[0145] The embodiments of the present invention are described with reference to the flowcharts and / or block diagrams of the methods, terminal devices (systems), and computer program products according to the embodiments of the present invention. It should be understood that each process and / or block in the flowchart and / or block diagram, as well as the combination of the processes and / or blocks in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing terminal device to generate a machine, so that the instructions executed by the processor of the computer or other programmable data processing terminal device generate instructions for implementing the processes in the flowchart and / or block diagram. Figure 1 A process or multiple processes and / or boxes Figure 1 A device that provides the functions specified in a block or multiple blocks.

[0146] These computer program instructions may also be stored in a computer-readable memory capable of directing a computer or other programmable data processing terminal device to operate in a specific manner, so that the instructions stored in the computer-readable memory produce a manufactured product including an instruction device, which implements the process Figure 1 A process or multiple processes and / or boxes Figure 1 A function specified in one or more boxes.

[0147] These computer program instructions can also be loaded onto a computer or other programmable data processing terminal device so that a series of operating steps are executed on the computer or other programmable terminal device to produce a computer-implemented process, thereby providing instructions for executing on the computer or other programmable terminal device to implement the process. Figure 1 A process or multiple processes and / or boxes Figure 1 The steps for the functions specified in one or more boxes.

[0148] Although the preferred embodiments of the present invention have been described, those skilled in the art may make additional changes and modifications to these embodiments once they have learned the basic creative concept. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments and all changes and modifications that fall within the scope of the embodiments of the present invention.

[0149] Finally, it should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or terminal device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or terminal device. In the absence of further restrictions, the elements defined by the sentence "comprise a ..." do not exclude the existence of other identical elements in the process, method, article or terminal device including the elements.

[0150] The above is a detailed introduction to a property management method and a property management device provided by the present invention. Specific examples are used in this article to illustrate the principles and implementation methods of the present invention. The description of the above embodiments is only used to help understand the method of the present invention and its core idea; at the same time, for those skilled in the art, according to the idea of ​​the present invention, there will be changes in the specific implementation methods and application scopes. In summary, the content of this specification should not be understood as a limitation on the present invention.

Claims

1. A property management method, characterized in that: The method comprises: Acquire key frame images of multiple image acquisition devices in the property management space; set property management space label information for the multiple image acquisition devices according to the key frame images; Matching corresponding target detection object information for each image acquisition device according to the property management space tag information of the image acquisition device; the target detection object information includes at least one target detection object; When the target detection object does not meet the preset conditions, trigger the alarm information corresponding to the target detection object; Acquire the property personnel in the property management space, and assign property tasks to each property personnel according to the job information of the property personnel; According to the property tasks of each property staff, the property staff corresponding to the alarm information is mobilized to handle the alarm information.

2. The property management method according to claim 1, characterized in that: The method further comprises: According to the property tasks of each property personnel, setting detection tasks for the image acquisition device; Acquire the real-time work information of each property personnel through the detection task; The task completion degree of the property personnel is determined based on the real-time work information of the property personnel and the corresponding property tasks.

3. The property management method according to claim 2, characterized in that: The method further comprises: Obtain the number of alarm messages corresponding to the property personnel; Each property personnel is evaluated based on the number of alarm messages and property task completion corresponding to each property personnel.

4. The property management method according to claim 1, characterized in that: The step of setting property management space label information for a plurality of image acquisition devices according to the key frame image includes: At least one property management space label information is set for the image acquisition device according to the key frame image of the image acquisition device; the property management space label information includes label information of the primary property area, and label information of the secondary property area corresponding to the label information of the primary property area.

5. The property management method according to claim 1, characterized in that: The step of setting property management space label information for a plurality of image acquisition devices according to the key frame image comprises: Inputting the key frame image into a label generation model, and preprocessing the key frame image through the label generation model to generate label information of the key frame image; Property management space label information is set for multiple image acquisition devices according to the label information of the key frame image.

6. The property management method according to claim 2, characterized in that: Determining the task completion degree of the property personnel according to the real-time work information of the property personnel and the corresponding property tasks includes: Determining the property task evaluation index of the property personnel according to the property tasks of the property personnel; The task completion degree of the property personnel is determined based on the real-time work information of the property personnel and the corresponding task evaluation indicators.

7. The property management method according to claim 3, characterized in that: The step of evaluating each property personnel according to the number of alarm messages and property task completion corresponding to each property personnel includes: Input the number of alarm messages and the degree of completion of property tasks corresponding to each property personnel into the evaluation model; Each property personnel is evaluated by using the evaluation model.

8. A property management device, characterized in that: The device comprises: A label setting module is used to obtain key frame images of multiple image acquisition devices in the property management space; and set property management space label information for multiple image acquisition devices according to the key frame images; A matching module, used for matching corresponding target detection object information for each image acquisition device according to the property management space tag information of the image acquisition device; the target detection object information includes at least one target detection object; An alarm module is used to trigger an alarm message corresponding to the target detection object when the target detection object does not meet a preset condition; A task configuration module is used to obtain the property personnel in the property management space and configure a property task for each property personnel according to the job information of the property personnel; The personnel mobilization module is used to mobilize the property personnel corresponding to the alarm information to handle the alarm information according to the property tasks of each property personnel.

9. An electronic device, characterized in that: include: A processor, a memory, and a computer program stored in the memory and capable of running on the processor, wherein the computer program, when executed by the processor, implements the steps of the property management method as described in any one of claims 1 to 7.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the steps of the property management method according to any one of claims 1 to 7 are implemented.

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