Intelligent home-based care cloud service system and method

Abstract

The invention discloses an intelligent home-based care cloud service system and method, and belongs to the technical field of intelligent care. The intelligent home-based care cloud service method comprises the steps that a user terminal sends a medical service request containing a user identification code H and a nursing service request to a cloud server side, and the cloud server side sends a medical service calling request containing the user identification code H to a medical terminal, the medical terminal feeds back a medical service matrix P related to the user identification code H to the cloud server, and the cloud server feeds back the medical service matrix P related to the user identification code H to the user terminal; the cloud server side sends a nursing service calling request containing a user identification code H to the nursing terminal, and the nursing terminal feeds back a nursing service matrix Q related to the user identification code H to the cloud server side and feeds back the nursing service matrix Q to the user terminal. According to the invention, an intelligent old-age care service function of data linkage among the user, the big data platform, the medical institution and the nursing institution is realized.

Description

Technical Field

[0001] The present invention relates to an intelligent home-based elderly care cloud service system and method, belonging to the technical field of intelligent elderly care. Background Art

[0002] With the development of economy and the continuous improvement of medical and health conditions, the mortality rate of population has declined, and the number of elderly people has increased year by year, which has led to the increasingly prominent problem of population aging in my country. How to provide for the elderly has become a serious social problem. Although the current elderly care model of elderly care institutions in my country can alleviate some of the pressure of elderly care, there are still problems such as slow development of elderly care institutions, unmet emotional needs of the elderly, uneven distribution of elderly care resources and unreasonable utilization. Home-based elderly care can solve the above problems to a large extent. It can alleviate the corresponding elderly care pressure of the current elderly care model in my country to a large extent through home-based elderly care, and at the same time can meet the living and ideological needs of the elderly. It has undoubtedly become the most popular elderly care model at present.

[0003] At present, the functions of traditional community home-based elderly care services are relatively simple, and most of them only provide basic daily life services for the elderly in the community. On the one hand, it is impossible to monitor the physical health of the elderly in real time online, and it is difficult to carry out targeted and flexible health management for the elderly with health risks; on the other hand, when the elderly have an emergency, they cannot be informed in time, which may put the elderly in danger at the least, and may endanger their lives in serious cases. Therefore, it is necessary to design an intelligent home-based elderly care cloud service system and method based on elderly care data linkage. The traditional community home-based elderly care service management is not intelligent, flexible, and timely, which leads to low management level of community home-based elderly care and low quality of elderly care services, resulting in low comprehensive elderly care experience for the elderly, and it is difficult to meet the elderly's demand for timely and flexible community home-based elderly care services. Summary of the invention

[0004] The purpose of the present invention is to overcome the technical defects of the prior art, solve the above-mentioned technical problems, and propose an intelligent home-based elderly care cloud service system and method.

[0005] The present invention specifically adopts the following technical solution: a smart home-based elderly care cloud service method, comprising the following steps:

[0006] Step SS1: the user terminal sends a medical service request including a user identification code H to the cloud service end, the cloud service end parses the medical service request sent by the user terminal, obtains the user identification code H in the medical service request, the cloud service end sends a medical service call request including the user identification code H to the medical terminal, the medical terminal parses the medical service call request sent by the cloud service end through the authorization key M, the medical terminal obtains the user identification code H of the medical service call request, and then feeds back a medical service matrix P related to the user identification code H to the cloud service end, and the cloud service end feeds back the medical service matrix P related to the user identification code H to the user terminal;

[0007] Step SS2: The user terminal sends a nursing service request including a user identification code H to the cloud server, the cloud server parses the nursing service request sent by the user terminal, obtains the user identification code H in the nursing service request, the cloud server sends a nursing service call request including the user identification code H to the nursing terminal, the nursing terminal parses the nursing service call request sent by the cloud server through the authorization key M, the nursing terminal obtains the user identification code H of the nursing service call request, and then feeds back the nursing service matrix Q related to the user identification code H to the cloud server, and the cloud server feeds back the nursing service matrix Q related to the user identification code H to the user terminal.

[0008] As a preferred embodiment, the user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

[0009] As a preferred embodiment, the medical service matrix P is where p mn This is the mth set of medical service plan for the nth medical institution.

[0010] As a preferred embodiment, the nursing service matrix Q is where q mn This is the mth nursing service plan for the nth nursing institution.

[0011] The present invention also proposes an intelligent home-based elderly care cloud service method, which is executed by a user terminal and includes the following steps: sending a medical service request including a user identification code H to a cloud service end, receiving a medical service response fed back by the cloud service end, and extracting a medical service matrix column P associated with the user identification code H from the fed back medical service response;

[0012] A nursing service request including a user identification code H is sent to a cloud service end, a nursing service response fed back by the cloud service end is received, and a nursing service matrix column Q associated with the user identification code H is extracted from the fed back nursing service response.

[0013] The present invention also proposes a smart home-based elderly care cloud service method, which is executed by a cloud service end and includes the following steps: responding to a medical service request sent by a user terminal, parsing the medical service request sent by the user terminal, obtaining a user identification code H in the medical service request, sending a medical service call request containing the user identification code H to the medical terminal, receiving a medical service matrix P related to the user identification code H fed back by the medical terminal, and sending a medical service response containing the medical service matrix P associated with the user identification code H to the user terminal; responding to a nursing service request sent by the user terminal, parsing the nursing service request sent by the user terminal, obtaining the user identification code H in the nursing service request, sending a nursing service call request containing the user identification code H to the nursing terminal, receiving a nursing service matrix Q related to the user identification code H fed back by the nursing terminal, and sending a nursing service response containing the nursing service matrix Q associated with the user identification code H to the user terminal.

[0014] The present invention also proposes an intelligent home-based elderly care cloud service method, which is executed by a medical terminal and includes the following steps: responding to a medical service call request sent by a cloud service end, parsing the medical service call request sent by the cloud service end through an authorization key M, obtaining a user identification code H of the medical service call request, and feeding back a medical service matrix P related to the user identification code H to the cloud service end.

[0015] The present invention also proposes an intelligent home-based elderly care cloud service method, which is executed by a nursing terminal and includes the following steps: responding to a nursing service call request sent by a cloud service end, parsing the nursing service call request sent by the cloud service end through an authorization key M, obtaining a user identification code H of the nursing service call request, and feeding back a nursing service matrix Q related to the user identification code H to the cloud service end.

[0016] The present invention also proposes an intelligent home-based elderly care cloud service system, comprising:

[0017] The user terminal specifically performs: sending a medical service request including a user identification code H to a cloud service end, receiving a medical service response fed back by the cloud service end, and extracting a medical service matrix column P associated with the user identification code H from the fed back medical service response; sending a nursing service request including a user identification code H to a cloud service end, receiving a nursing service response fed back by the cloud service end, and extracting a nursing service matrix column Q associated with the user identification code H from the fed back nursing service response;

[0018] The cloud service end specifically performs: responding to a medical service request sent by a user terminal, parsing the medical service request sent by the user terminal, obtaining a user identification code H in the medical service request, sending a medical service call request containing the user identification code H to the medical terminal, receiving a medical service matrix P related to the user identification code H fed back by the medical terminal, and sending a medical service response containing the medical service matrix P associated with the user identification code H to the user terminal; responding to a nursing service request sent by the user terminal, parsing the nursing service request sent by the user terminal, obtaining the user identification code H in the nursing service request, sending a nursing service call request containing the user identification code H to the nursing terminal, receiving a nursing service matrix Q related to the user identification code H fed back by the nursing terminal, and sending a nursing service response containing the nursing service matrix Q associated with the user identification code H to the user terminal;

[0019] The medical terminal specifically performs: responding to the medical service call request sent by the cloud server, parsing the medical service call request sent by the cloud server through the authorization key M, obtaining the user identification code H of the medical service call request, and feeding back the medical service matrix P related to the user identification code H to the cloud server

[0020] The nursing terminal specifically performs the following steps: responding to the nursing service call request sent by the cloud server, parsing the nursing service call request sent by the cloud server through the authorization key M, obtaining the user identification code H of the nursing service call request, and feeding back the nursing service matrix Q related to the user identification code H to the cloud server.

[0021] Beneficial effects achieved by the present invention: The present invention aims at how to design an intelligent home-based elderly care cloud service system and method based on elderly care data linkage, so as to solve the problems that the traditional community home-based elderly care service management is not intelligent, flexible and timely, which leads to low management level of community home-based elderly care and low quality of elderly care services, resulting in low comprehensive elderly care experience for the elderly, and it is difficult to meet the technical needs of the elderly for timely and flexible community home-based elderly care services. Through an intelligent home-based elderly care cloud service method and system, a medical service request containing a user identification code H is sent to a cloud service end through a user terminal, and the cloud service end parses the medical service request sent by the user terminal to obtain the user identification code H in the medical service request, and the cloud service end sends a medical service call request containing the user identification code H to the medical terminal, and the medical terminal parses the medical service call request sent by the cloud service end through an authorization key M, and the medical terminal obtains the user identification code H of the medical service call request, and then feeds back a medical service matrix P related to the user identification code H to the cloud service end, and the cloud service end sends the medical service matrix P related to the user identification code H to the cloud service end. The cloud server feeds back the nursing service matrix Q related to the user identification code H to the user terminal; sends a nursing service request including a user identification code H to the cloud server through the user terminal, the cloud server parses the nursing service request sent by the user terminal, obtains the user identification code H in the nursing service request, the cloud server sends a nursing service call request including the user identification code H to the nursing terminal, the nursing terminal parses the nursing service call request sent by the cloud server through the authorization key M, the nursing terminal obtains the user identification code H of the nursing service call request, and then feeds back the nursing service matrix Q related to the user identification code H to the cloud server, the cloud server feeds back the nursing service matrix Q related to the user identification code H to the user terminal, realizes the intelligent elderly care service function of data linkage between users, big data platforms, medical institutions and nursing institutions, and thoroughly solves the problems of low intelligence, insufficient flexibility and poor timeliness of traditional community home-based elderly care service management, which leads to low management level of community home-based elderly care and low quality of elderly care services, resulting in low comprehensive elderly care experience for the elderly, and it is difficult to meet the technical needs of the elderly for timely and flexible community home-based elderly care services. BRIEF DESCRIPTION OF THE DRAWINGS

[0022] Figure 1 It is a schematic diagram of the principle topology of an intelligent home-based elderly care cloud service method of the present invention.

[0023] Figure 2 It is a topological diagram of a smart home-based elderly care cloud service system of the present invention. DETAILED DESCRIPTION

[0024] The present invention will be further described below in conjunction with the accompanying drawings. The following embodiments are only used to more clearly illustrate the technical solution of the present invention, and cannot be used to limit the protection scope of the present invention.

[0025] Example 1: Figure 1 As shown, the present invention proposes a smart home-based elderly care cloud service method, comprising the following steps:

[0026] Step SS1: the user terminal sends a medical service request including a user identification code H to the cloud service end, the cloud service end parses the medical service request sent by the user terminal, obtains the user identification code H in the medical service request, the cloud service end sends a medical service call request including the user identification code H to the medical terminal, the medical terminal parses the medical service call request sent by the cloud service end through the authorization key M, the medical terminal obtains the user identification code H of the medical service call request, and then feeds back a medical service matrix P related to the user identification code H to the cloud service end, and the cloud service end feeds back the medical service matrix P related to the user identification code H to the user terminal;

[0027] Step SS2: The user terminal sends a nursing service request including a user identification code H to the cloud server, the cloud server parses the nursing service request sent by the user terminal, obtains the user identification code H in the nursing service request, the cloud server sends a nursing service call request including the user identification code H to the nursing terminal, the nursing terminal parses the nursing service call request sent by the cloud server through the authorization key M, the nursing terminal obtains the user identification code H of the nursing service call request, and then feeds back the nursing service matrix Q related to the user identification code H to the cloud server, and the cloud server feeds back the nursing service matrix Q related to the user identification code H to the user terminal.

[0028] Optionally, the user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

[0029] Optionally, the medical service matrix P is where p mn This is the mth set of medical service plan for the nth medical institution.

[0030] Optionally, the nursing service matrix Q is where q mn This is the mth nursing service plan for the nth nursing institution.

[0031] Embodiment 2: The present invention also proposes a smart home-based elderly care cloud service method, which is executed by a user terminal and includes the following steps: sending a medical service request including a user identification code H to a cloud service end, receiving a medical service response fed back by the cloud service end, and extracting a medical service matrix column P associated with the user identification code H from the fed back medical service response;

[0032] A nursing service request including a user identification code H is sent to a cloud service end, a nursing service response fed back by the cloud service end is received, and a nursing service matrix column Q associated with the user identification code H is extracted from the fed back nursing service response.

[0033] Optionally, the user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

[0034] Optionally, the medical service matrix P is where p mn This is the mth set of medical service plan for the nth medical institution.

[0035] Optionally, the nursing service matrix Q is where q mn This is the mth nursing service plan for the nth nursing institution.

[0036] Embodiment 3: The present invention also proposes a smart home-based elderly care cloud service method, which is executed by a cloud service end and includes the following steps: responding to a medical service request sent by a user terminal, parsing the medical service request sent by the user terminal, obtaining a user identification code H in the medical service request, sending a medical service call request containing the user identification code H to the medical terminal, receiving a medical service matrix P related to the user identification code H fed back by the medical terminal, and sending a medical service response containing the medical service matrix P associated with the user identification code H to the user terminal; responding to a nursing service request sent by the user terminal, parsing the nursing service request sent by the user terminal, obtaining the user identification code H in the nursing service request, sending a nursing service call request containing the user identification code H to the nursing terminal, receiving a nursing service matrix Q related to the user identification code H fed back by the nursing terminal, and sending a nursing service response containing the nursing service matrix Q associated with the user identification code H to the user terminal.

[0037] Optionally, the user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

[0038] Optionally, the medical service matrix P is where p mn This is the mth set of medical service plan for the nth medical institution.

[0039] Optionally, the nursing service matrix Q is where q mn This is the mth nursing service plan for the nth nursing institution.

[0040] Example 4: The present invention also proposes a smart home-based elderly care cloud service method, which is executed by a medical terminal and includes the following steps: responding to a medical service call request sent by a cloud service end, parsing the medical service call request sent by the cloud service end through an authorization key M, obtaining a user identification code H of the medical service call request, and feeding back a medical service matrix P related to the user identification code H to the cloud service end.

[0041] Optionally, the user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

[0042] Optionally, the medical service matrix P is where p mn This is the mth set of medical service plan for the nth medical institution.

[0043] Example 5: The present invention also proposes an intelligent home-based elderly care cloud service method, which is executed by a nursing terminal and includes the following steps: responding to a nursing service call request sent by a cloud service end, parsing the nursing service call request sent by the cloud service end through an authorization key M, obtaining a user identification code H of the nursing service call request, and feeding back a nursing service matrix Q related to the user identification code H to the cloud service end.

[0044] Optionally, the user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

[0045] Optionally, the nursing service matrix Q is where q mn This is the mth nursing service plan for the nth nursing institution.

[0046] Example 6: Figure 2 As shown, the present invention also proposes an intelligent home-based elderly care cloud service system, comprising:

[0047] The user terminal specifically performs: sending a medical service request including a user identification code H to a cloud service end, receiving a medical service response fed back by the cloud service end, and extracting a medical service matrix column P associated with the user identification code H from the fed back medical service response; sending a nursing service request including a user identification code H to a cloud service end, receiving a nursing service response fed back by the cloud service end, and extracting a nursing service matrix column Q associated with the user identification code H from the fed back nursing service response;

[0048] The cloud service end specifically performs: responding to a medical service request sent by a user terminal, parsing the medical service request sent by the user terminal, obtaining a user identification code H in the medical service request, sending a medical service call request containing the user identification code H to the medical terminal, receiving a medical service matrix P related to the user identification code H fed back by the medical terminal, and sending a medical service response containing the medical service matrix P associated with the user identification code H to the user terminal; responding to a nursing service request sent by the user terminal, parsing the nursing service request sent by the user terminal, obtaining the user identification code H in the nursing service request, sending a nursing service call request containing the user identification code H to the nursing terminal, receiving a nursing service matrix Q related to the user identification code H fed back by the nursing terminal, and sending a nursing service response containing the nursing service matrix Q associated with the user identification code H to the user terminal;

[0049] The medical terminal specifically performs: responding to the medical service call request sent by the cloud server, parsing the medical service call request sent by the cloud server through the authorization key M, obtaining the user identification code H of the medical service call request, and feeding back the medical service matrix P related to the user identification code H to the cloud server

[0050] The nursing terminal specifically performs the following steps: responding to the nursing service call request sent by the cloud server, parsing the nursing service call request sent by the cloud server through the authorization key M, obtaining the user identification code H of the nursing service call request, and feeding back the nursing service matrix Q related to the user identification code H to the cloud server.

[0051] Optionally, the user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

[0052] Optionally, the medical service matrix P is where p mn This is the mth set of medical service plan for the nth medical institution.

[0053] Optionally, the nursing service matrix Q is where q mn This is the mth nursing service plan for the nth nursing institution.

[0054] Those skilled in the art will appreciate that the embodiments of the present application may be provided as methods, systems, or computer program products. Therefore, the present application may adopt the form of a complete hardware embodiment, a complete software embodiment, or an embodiment in combination with software and hardware. Moreover, the present application may adopt the form of a computer program product implemented in one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) that include computer-usable program code.

[0055] The present application is described with reference to the flowcharts and / or block diagrams of the methods, devices (systems), and computer program products according to the embodiments of the present application. It should be understood that each process and / or box in the flowchart and / or block diagram, as well as the combination of the processes and / or boxes in the flowchart and / or block diagram, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, a special-purpose computer, an embedded processor, or other programmable data processing device to generate a machine, so that the instructions executed by the processor of the computer or other programmable data processing device generate instructions for implementing the processes in the flowchart and / or block diagram. Figure 1 A process or multiple processes and / or boxes Figure 1 These computer program instructions can also be stored in a computer-readable memory that can guide a computer or other programmable data processing device to work in a specific way, so that the instructions stored in the computer-readable memory produce a product including an instruction device, which implements the functions specified in the process. Figure 1 A process or multiple processes and / or boxes Figure 1 These computer program instructions can also be loaded onto a computer or other programmable data processing device, so that a series of operation steps are executed on the computer or other programmable device to produce a computer-implemented process, so that the instructions executed on the computer or other programmable device provide for implementing the process in the process. Figure 1 A process or multiple processes and / or boxes Figure 1 The steps for the functions specified in one or more boxes.

[0056] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention rather than to limit it. Although the present invention has been described in detail with reference to the above embodiments, ordinary technicians in the relevant field should understand that the specific implementation methods of the present invention can still be modified or replaced by equivalents. Any modification or equivalent replacement that does not depart from the spirit and scope of the present invention should be covered within the scope of protection of the claims of the present invention.

Claims

1. A smart home-based elderly care cloud service method, characterized in that: The steps include: Step SS1: the user terminal sends a medical service request including a user identification code H to the cloud service end, the cloud service end parses the medical service request sent by the user terminal, obtains the user identification code H in the medical service request, the cloud service end sends a medical service call request including the user identification code H to the medical terminal, the medical terminal parses the medical service call request sent by the cloud service end through the authorization key M, the medical terminal obtains the user identification code H of the medical service call request, and then feeds back a medical service matrix P related to the user identification code H to the cloud service end, and the cloud service end feeds back the medical service matrix P related to the user identification code H to the user terminal; Step SS2: The user terminal sends a nursing service request including a user identification code H to the cloud server, the cloud server parses the nursing service request sent by the user terminal, obtains the user identification code H in the nursing service request, the cloud server sends a nursing service call request including the user identification code H to the nursing terminal, the nursing terminal parses the nursing service call request sent by the cloud server through the authorization key M, the nursing terminal obtains the user identification code H of the nursing service call request, and then feeds back the nursing service matrix Q related to the user identification code H to the cloud server, and the cloud server feeds back the nursing service matrix Q related to the user identification code H to the user terminal.

2. According to claim 1, a smart home-based elderly care cloud service method is characterized in that: The user identification code H is a serial number associated with the user's ID number, and the authorization key M is a password retained by the user during registration that is compatible with the user identification code H, or a randomly generated QR code authorized by the user.

3. According to claim 1, a smart home-based elderly care cloud service method is characterized in that: The medical service matrix P is where p mn This is the mth set of medical service plan for the nth medical institution.

4. According to claim 1, a smart home-based elderly care cloud service method is characterized in that: The nursing service matrix Q is where q mn This is the mth nursing service plan for the nth nursing institution.

5. A smart home-based elderly care cloud service method, executed by a user terminal, characterized in that: The method comprises the following steps: sending a medical service request including a user identification code H to a cloud service end, receiving a medical service response fed back by the cloud service end, and extracting a medical service matrix column P associated with the user identification code H from the fed back medical service response; A nursing service request including a user identification code H is sent to a cloud service end, a nursing service response fed back by the cloud service end is received, and a nursing service matrix column Q associated with the user identification code H is extracted from the fed back nursing service response.

6. A smart home-based elderly care cloud service method, executed by a cloud service end, characterized in that: The method comprises the following steps: responding to a medical service request sent by a user terminal, parsing the medical service request sent by the user terminal, obtaining a user identification code H in the medical service request, sending a medical service call request containing the user identification code H to the medical terminal, receiving a medical service matrix P related to the user identification code H fed back by the medical terminal, and sending a medical service response containing the medical service matrix P associated with the user identification code H to the user terminal; responding to a nursing service request sent by the user terminal, parsing the nursing service request sent by the user terminal, obtaining the user identification code H in the nursing service request, sending a nursing service call request containing the user identification code H to the nursing terminal, receiving a nursing service matrix Q related to the user identification code H fed back by the nursing terminal, and sending a nursing service response containing the nursing service matrix Q associated with the user identification code H to the user terminal.

7. A smart home-based elderly care cloud service method, executed by a medical terminal, characterized in that: The method comprises the following steps: responding to a medical service call request sent by a cloud service end, parsing the medical service call request sent by the cloud service end through an authorization key M, obtaining a user identification code H of the medical service call request, and feeding back a medical service matrix P related to the user identification code H to the cloud service end.

8. An intelligent home-based elderly care cloud service method, executed by a nursing terminal, characterized in that: The method comprises the following steps: responding to a nursing service call request sent by a cloud service end, parsing the nursing service call request sent by the cloud service end through an authorization key M, obtaining a user identification code H of the nursing service call request, and feeding back a nursing service matrix Q related to the user identification code H to the cloud service end.

9. An intelligent home-based elderly care cloud service system, characterized in that: include: The user terminal specifically performs: sending a medical service request including a user identification code H to a cloud service end, receiving a medical service response fed back by the cloud service end, and extracting a medical service matrix column P associated with the user identification code H from the fed back medical service response; sending a nursing service request including a user identification code H to a cloud service end, receiving a nursing service response fed back by the cloud service end, and extracting a nursing service matrix column Q associated with the user identification code H from the fed back nursing service response; The cloud service end specifically performs: responding to a medical service request sent by a user terminal, parsing the medical service request sent by the user terminal, obtaining a user identification code H in the medical service request, sending a medical service call request containing the user identification code H to the medical terminal, receiving a medical service matrix P related to the user identification code H fed back by the medical terminal, and sending a medical service response containing the medical service matrix P associated with the user identification code H to the user terminal; responding to a nursing service request sent by the user terminal, parsing the nursing service request sent by the user terminal, obtaining the user identification code H in the nursing service request, sending a nursing service call request containing the user identification code H to the nursing terminal, receiving a nursing service matrix Q related to the user identification code H fed back by the nursing terminal, and sending a nursing service response containing the nursing service matrix Q associated with the user identification code H to the user terminal; The medical terminal specifically executes: in response to the medical service call request sent by the cloud server, the medical service call request sent by the cloud server is parsed through the authorization key M, the user identification code H of the medical service call request is obtained, and the medical service matrix P related to the user identification code H is fed back to the cloud server. The nursing terminal specifically executes: in response to the nursing service call request sent by the cloud server, the nursing service call request sent by the cloud server is parsed through the authorization key M, the user identification code H of the nursing service call request is obtained, and the nursing service matrix Q related to the user identification code H is fed back to the cloud server.

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