Internet-based intelligent science and technology information consultation service method and system

Abstract

The invention discloses an intelligent science and technology information consultation service method and system based on the Internet, and relates to the technical field of Internet consultation, and the method comprises the following steps: obtaining information data related to the intelligent science and technology field through an information collection end, and building a consultation service platform based on the information data; establishing connection between the service platform and the Internet, and updating data in the service platform in real time by using the Internet; the user side enters the service platform to carry out consultation service according to requirements, and the service platform carries out platform indexing according to keywords and user requirements; the service platform sends the index data to the user side through the communication side, and the user side judges the service according to a consultation result; and the service platform analyzes and evaluates the quality and accuracy of the consultation service and the user experience according to the judgment result of the user, and updates the service platform according to the analysis and evaluation result. According to the method, the latest scientific and technological trend and development can be followed, and the problem of information lag is avoided.

Description

Technical Field

[0001] The present invention relates to the field of Internet consulting technology, and in particular to an Internet-based intelligent technology information consulting service method and system. Background Art

[0002] Smart technology information refers to relevant information about the field of smart technology, including knowledge and information on the latest technological developments, innovative technological applications, smart products and solutions. It is a technological field that uses advanced technologies such as artificial intelligence, big data, the Internet of Things, etc. to enable devices, systems or applications to have intelligent capabilities.

[0003] The acquisition and dissemination of intelligent technology information is becoming increasingly important in today's society. By understanding intelligent technology information, people can understand the latest technological trends, innovative applications and field developments, thereby making more informed decisions and plans for individuals, enterprises and society. The dissemination and exchange of intelligent technology information is of great significance to promoting technological innovation and application, and can promote knowledge sharing, technical cooperation and innovative development, thereby promoting social progress and economic growth.

[0004] The main content of science and technology information consultation is to provide enterprises, institutions and related departments with related auxiliary consulting services such as science and technology project application, patent technology and product achievement identification, policy and regulation interpretation, etc. Science and technology consultation is generally divided into common sense consultation and technical consultation. The former focuses on promoting and popularizing scientific common sense, while the latter focuses on solving technical problems, and sometimes it may develop into scientific and technological research. There are tens of thousands of science and technology consulting agencies in urban and rural areas of my country. With the development of the science and technology market, part of science and technology consultation has changed from free services to paid services. With the advancement of science and technology, science and technology consultation has also gradually developed from manual consultation to consulting system.

[0005] At present, the existing consulting system has the defect of information lag in specific application. Due to the rapid development of science and technology, consulting services may not be able to keep up with the latest technological trends and developments in a timely manner, resulting in lagging consulting information, and there is no specific processing operation for information data, which can easily affect the accuracy and reliability of consulting results. Summary of the invention

[0006] In order to solve the above problems, the present invention proposes an Internet-based intelligent technology information consulting service method and system, which can solve the defect of information delay in the existing system.

[0007] In order to achieve the above object, the present invention adopts the following technical solution: In a first aspect, the present invention provides an Internet-based intelligent technology information consulting service method, the service method comprising the following steps: S1. Obtain information data related to the field of intelligent technology through the information collection terminal, and establish a consulting service platform based on the information data; S2. Establish a connection between the service platform and the Internet, and use the Internet to update the data in the service platform in real time; S3. The user enters the service platform to consult services according to their needs, and the service platform indexes the platform according to keywords and user needs; S4. The service platform sends the index data to the user terminal through the communication terminal, and the user terminal judges the service according to the consultation results; S5. The service platform will analyze and evaluate the quality, accuracy and user experience of the consulting services based on the user's evaluation results, and update the service platform based on the analysis and evaluation results.

[0008] As an optional implementation method, the method of acquiring information data related to the field of intelligent technology through the information collection terminal and establishing a consulting service platform based on the information data includes the following steps: S11. Determine the data sources required in the field of intelligent technology, including technology websites, forums, journals and academic papers; S12, determining different information collection terminal collection rules for different data sources, wherein the collection rules include passive data collection, active data collection and centralized data collection; S13. The information collection terminal collects information data through data source synchronization technology, and cleans, standardizes, structures and performs quality control on the collected information data in turn. The information data includes technical guidelines, technical tutorials, market research reports and trend analysis; S14, temporarily storing the information data, and performing data desensitization processing on the processed information data during the storage process; S15. Combine information data with cloud platform system technology to establish a consulting service platform.

[0009] As an optional implementation, temporarily storing the information data and performing data desensitization on the processed information data during the storage process includes the following steps: S141, access information data, sort them according to similarity rules, and search the information vectors in a traversal manner to set the central word as the root meaning; S142, taking the absolute difference operation between each group of information vectors and the sense root one by one to obtain a new vector, sorting the information data according to the new vector, and setting a threshold value for the maximum interval between information vectors; S143, dividing all information data greater than the threshold value into subsets, extracting the attribute types of the information data, forming multiple opposing information subsets, identifying sensitive data sources, and formulating desensitization rules; S144. Design the weight rules for back propagation, use the key information in the sensitive data source as the important measurement reference value, select the weight function, apply the similarity calculation formula to the sensitive data source of the information data, and form a temporary mapping relationship rule model with the static sensitive information data to desensitize the information data; S145. Select a data warehouse to temporarily store the desensitized information data.

[0010] As an optional implementation method, the combination of information data and cloud platform system technology to establish a consulting service platform includes the following steps: S151. Log in to the cloud platform system to create an information consulting service project, and set up the project and connect it with the information data; S152, setting up online chat, email and telephone multi-channel communication methods for service items according to the classification of information data; S153. Establish an intelligent question-answering system and connect it with the service project through natural language processing technology, and set different management permissions according to different consulting needs to complete the establishment of the platform operation terminal; S154. Design the user interface according to the requirements of the consulting service platform, including the login page, consulting page and personal information management, and connect it with the platform operation terminal to complete the establishment of the overall consulting service platform.

[0011] As an optional implementation, the establishment of a connection between the service platform and the Internet, and the use of the Internet to perform real-time update of data in the service platform includes the following steps: S21. According to the mapping between the hardware address of the service platform and the application layer port, correspond the communication between the Internet and the service platform node; S22, the node data in the Internet is aggregated and transferred to the access service platform through the wireless gateway, and is effectively connected to the Internet platform; S23. After the connection is completed, design the transmission mechanism and transmission encryption means of Internet data to the service platform; S24. Use timed synchronization and timed batch methods to synchronize and update scientific and technological information data on the Internet to the service platform.

[0012] As an optional implementation method, the design of the transmission mechanism and transmission encryption means of Internet data to the service platform after the connection is completed includes the following steps: S231. Design the transmission bandwidth in the transmission process according to the data extraction requirements of the service platform, and select the editable gate array device as the encryption and decryption device in the data transmission process; S232. Use homomorphic encryption algorithm on the designed encryption and decryption device to perform tamper-proof encryption operation on Internet data; S233. For the transmission of scientific and technological information on the Internet through transmission channels, and to determine whether the transmission environment is a trust environment, an intuitive fuzzy set is used to establish a factor set of the evaluation object, and an expert evaluation method is selected to establish a judgment matrix to determine the evaluation set; S234, using the factor set to perform intuitive fuzzy evaluation, forming an intuitive fuzzy evaluation matrix, using intuitive fuzzy operators to perform comprehensive evaluation, and determining the Internet information data transmission environment based on the evaluation results; S235. Design a peer-to-peer transmission mechanism protocol for the current encrypted transmission environment of information data. The transmission mechanism protocol includes two stages: discovery and session. S236, when in the discovery phase, searching for a connectable access device within the effective range of the service platform, selecting an access device based on the evaluation result of the transmission environment, and establishing a connection between the Internet and the service platform transmission parties; S137. When in the session stage, the service platform conducts transmission negotiation with the access device determined in the discovery stage, and determines the trusted access device during the negotiation process. After the trust is confirmed, encrypted transmission of Internet technology information data is performed.

[0013] As an optional implementation, the tamper-proof encryption operation of Internet data using a homomorphic encryption algorithm on the designed encryption and decryption device includes the following steps: S2331, after receiving the transmission request from the service platform on the Internet, relevant data detection is performed, and relevant data is pre-stored in the memory; S2332, establishing effective association rules based on relevant data and combining the lowest range number and the global search and matching algorithm to authenticate the relevant data; S2333. Aggregate relevant data in an end-to-end manner through a homomorphic encryption algorithm, upload the aggregation result to the aggregation node, and repeat the data aggregation operation until the start end obtains the final result of the aggregated data; S2334. After the aggregation of relevant data is completed, blockchain technology is used to perform encryption calculations on the relevant data, and a blockchain structure is constructed for data transmission operations.

[0014] As an optional implementation, after the aggregation of relevant data is completed, blockchain technology is used to perform encryption calculation processing on the relevant data, and the calculation formula for constructing a blockchain structure for data transmission operation is: In the formula, W represents the width of the blockchain, f and t They respectively indicate that there are relevant data sets on the Internet. Specifically, in the above formula, f Indicates the upper limit of the block through which the relevant data is transmitted. tIndicates the lower limit of the block through which the relevant data is transmitted. Indicates the amount of data change per unit time in the transmission key block. The ciphertext representing the relevant data to be transmitted, Represents the plain text of the relevant data to be transmitted, Indicates the amount of data conversion.

[0015] As an optional implementation method, the service platform sends the index data to the user terminal through the communication terminal, and the user terminal judges the service according to the consultation result, including the following steps: S41, the service platform groups the index data to reduce the extra energy consumption caused by the transmission confirmation frame, and determines the optimal number of groups; S42, using a specific flag bit in the frame control field to notify the transmission status, inform the node of the transmission status, and optimize the backoff index of the feedback information packet; S43, fitting the relationship between the transmission rate and the transmission quality by the least square method, and the node adaptively selects the transmission mode according to the current transmission quality; S44. After receiving the index data from the service platform, the user terminal analyzes and understands the index data to determine whether it meets the requirements; S45. Evaluate the satisfaction of the service platform based on the judgment results.

[0016] In a second aspect, the present invention also provides an Internet-based intelligent science and technology information consulting service system, which includes: a data collection and construction module, a connection update module, a request consultation index module, a result sending and service evaluation module, and an analysis and evaluation module; Wherein, the data collection and construction module is connected to the connection update module, the connection update module is connected to the request consultation index module, the request consultation index module is connected to the result sending and service evaluation module, and the result sending and service evaluation module is connected to the analysis and evaluation module; The data collection and construction module is used to obtain information data related to the field of intelligent technology through the information collection terminal, and establish a consulting service platform based on the information data; The connection update module is used to establish a connection between the service platform and the Internet, and use the Internet to perform real-time update of data in the service platform; The request consultation index module is used for the user to enter the service platform to obtain consultation services according to needs, and the service platform performs platform indexing according to keywords and user needs; The result sending and service evaluation module is used for the service platform to send the index data to the user terminal through the communication terminal, and the user terminal evaluates the service according to the consultation results; The analysis and evaluation module is used for the service platform to analyze and evaluate the quality, accuracy and user experience of the consulting service based on the user's evaluation results, and to update the service platform based on the analysis and evaluation results.

[0017] One or more technical solutions provided in the embodiments of the present invention have at least the following technical effects or advantages: 1. The present invention proposes an Internet-based intelligent technology information consulting service method and system. First, information data is acquired and processed through the information collection terminal, and a consulting service platform is established based on the information data. At the same time, the consulting platform is connected to the Internet to ensure the timeliness of information data during consultation, to ensure that the latest technology trends and developments can be followed, and to avoid information lags. The user end indexes the needs within the consulting platform according to its own needs, and adjusts the consulting platform according to the index results, thereby ensuring the accuracy and reliability of the consulting results.

[0018] 2. The present invention desensitizes the data after data collection is completed, so that sensitive information can be removed or replaced through desensitization to protect the privacy and security of the data and prevent unauthorized access and abuse. Secondly, through desensitization, it can ensure that data processing complies with relevant compliance requirements, avoid violations of legal provisions, reduce legal risks, and at the same time reduce the risks of data sharing and increase the availability and shareability of data.

[0019] 3. The present invention connects the consulting platform to the Internet. The consulting platform can obtain the latest information and data on the Internet in real time, so that the consulting platform can provide users with the latest and accurate information to meet the user's demand for immediacy. At the same time, by connecting to the Internet, the consulting platform can timely update and adjust the service content provided. Connection to the Internet enables the consulting platform to interact with users in real time and make personalized adjustments based on user feedback and needs. Furthermore, the consulting platform is connected to the Internet to achieve real-time updates, which can provide the latest and accurate information, expand information sources, adapt to changes in market demand, provide interactive and personalized services, and improve the platform's operations and user experience through data analysis. BRIEF DESCRIPTION OF THE DRAWINGS

[0020] The accompanying drawings in the specification, which constitute a part of the present invention, are used to provide a further understanding of the present invention. The exemplary embodiments of the present invention and their descriptions are used to explain the present invention and do not constitute improper limitations on the present invention.

[0021] Figure 1 It is a flow chart of an Internet-based intelligent technology information consulting service method according to an embodiment of the present invention; Figure 2 It is a principle block diagram of an Internet-based intelligent technology information consulting service system according to an embodiment of the present invention.

[0022] In the figure: 1. Data collection and construction module; 2. Connection update module; 3. Request consultation index module; 4. Result sending and service evaluation module; 5. Analysis and evaluation module. DETAILED DESCRIPTION

[0023] The present invention will be further described below in conjunction with the accompanying drawings and embodiments.

[0024] It should be noted that the following detailed descriptions are exemplary and are intended to provide further explanation of the present invention. Unless otherwise specified, all technical and scientific terms used in the present invention have the same meanings as those commonly understood by those skilled in the art to which the present invention belongs.

[0025] It should be noted that the terms used herein are only for describing specific embodiments, and are not intended to limit exemplary embodiments according to the present invention. As used herein, unless the context clearly indicates otherwise, the singular form is also intended to include the plural form. In addition, it should be understood that the terms "include" and "have" and any of their variations are intended to cover non-exclusive inclusions, for example, a process, method, system, product or device comprising a series of steps or units is not necessarily limited to those steps or units clearly listed, but may include other steps or units that are not clearly listed or inherent to these processes, methods, products or devices.

[0026] In the absence of conflict, the embodiments of the present invention and the features of the embodiments may be combined with each other.

[0027] See also Figure 1 The present invention provides an Internet-based intelligent technology information consulting service method, which includes the following steps: S1. Obtain information data related to the field of intelligent technology through the information collection terminal, and establish a consulting service platform based on the information data.

[0028] In this embodiment, the process of acquiring information data related to the field of intelligent technology through the information collection terminal and establishing a consulting service platform based on the information data includes the following steps: S11. Determine the data sources required in the field of intelligent technology, including technology websites, forums, journals and academic papers; S12, determining different information collection terminal collection rules for different data sources, wherein the collection rules include passive data collection, active data collection and centralized data collection; S13. The information collection terminal collects information data through data source synchronization technology, and cleans, standardizes, structures and quality controls the collected information data in turn. The information data includes technical guidelines, technical tutorials, market research reports and trend analysis.

[0029] Specifically, the information collection end collects information data through data source synchronization technology, and sequentially cleans, standardizes, structures and performs quality control processing on the collected information data, which may include the following steps: Clean the collected raw data to remove duplicate data, missing data, erroneous data, etc. to ensure the accuracy and completeness of the data.

[0030] Standardize the cleaned data and unify the data format, unit, naming conventions, etc. to facilitate subsequent data processing and analysis.

[0031] Organize and store standardized data according to a certain structure, such as storing data in tables, databases, etc., to facilitate subsequent query and analysis.

[0032] Perform quality control on structured data, including inspection and correction of data integrity, consistency, legality, etc., to ensure that data quality meets requirements.

[0033] S14. Temporarily store the information data, and perform data desensitization on the processed information data during the storage process.

[0034] Specifically, temporarily storing the information data and performing data desensitization on the processed information data during the storage process includes the following steps: S141, access information data, sort them according to similarity rules, and search the information vectors in a traversal manner to set the central word as the root meaning; S142, taking the absolute difference operation between each group of information vectors and the sense root one by one to obtain a new vector, sorting the information data according to the new vector, and setting a threshold value for the maximum interval between information vectors.

[0035] Specifically, the new vector obtained by taking the absolute difference operation between each group of information vectors and the sense root one by one is: In the formula, represents the new vector, Indicates i The weight vector of the group information vector, Indicates i The semantic root of the group information vector.

[0036] S143, dividing all information data greater than the threshold value into subsets, extracting the attribute types of the information data, forming multiple opposing information subsets, identifying sensitive data sources, and formulating desensitization rules; S144. Design the weight rules for back propagation, use the key information in the sensitive data source as the important measurement reference value, select the weight function, apply the similarity calculation formula to the sensitive data source of the information data, and form a temporary mapping relationship rule model with the static sensitive information data to desensitize the information data; S145. Select a data warehouse to temporarily store the desensitized information data.

[0037] S15. Combine information data with cloud platform system technology to establish a consulting service platform.

[0038] Specifically, the combination of information data and cloud platform system technology to establish a consulting service platform includes the following steps: S151. Log in to the cloud platform system to create an information consulting service project, and set up the project and connect it with the information data; S152, setting up online chat, email and telephone multi-channel communication methods for service items according to the classification of information data; S153. Establish an intelligent question-answering system and connect it with the service project through natural language processing technology, and set different management permissions according to different consulting needs to complete the establishment of the platform operation terminal; S154. Design the user interface according to the requirements of the consulting service platform, including the login page, consulting page and personal information management, and connect it with the platform operation terminal to complete the establishment of the overall consulting service platform.

[0039] S2. Establish a connection between the service platform and the Internet, and use the Internet to update the data in the service platform in real time.

[0040] In this embodiment, the establishment of a connection between the service platform and the Internet and the use of the Internet to perform real-time update of data in the service platform include the following steps: S21. According to the mapping between the hardware address of the service platform and the application layer port, the communication between the Internet and the service platform node is matched.

[0041] Specifically, according to the mapping of the hardware address of the service platform and the application layer port, the communication between the Internet and the service platform node corresponds to the following: Hardware address (MAC address): Each network device has a unique hardware address, also called a MAC address, which is assigned by the device manufacturer and is used to uniquely identify the device within a local area network. In Internet communications, the MAC address is used at the data link layer to directly transmit data within a local area network.

[0042] IP address: IP address is the most commonly used address in Internet communication and is used to uniquely identify a device on the network.

[0043] Port number: The port number is used to identify the communication interface of an application or service on a device. In Internet communication, the port number is used to determine which application or service a data packet should be sent to.

[0044] The corresponding relationship of communication is as follows: When the source device sends a data packet to the target device, the data packet contains the IP address and port number of the target device.

[0045] The router forwards the data packet to the network where the destination device is located based on the destination IP address of the data packet.

[0046] After the target device receives the data packet, it hands it over to the corresponding application or service for processing based on the target port number.

[0047] Through the correspondence between hardware addresses, IP addresses and port numbers, devices on the Internet can communicate and transmit data accurately. This correspondence is the basis of network communication and ensures that data can reach the target device and application correctly.

[0048] S22. The node data in the Internet is aggregated and transferred to the access service platform through the wireless gateway to achieve effective connection with the Internet platform.

[0049] Specifically, in the Internet, the node data is aggregated and transferred to the access service platform through the wireless gateway, and the process of establishing an effective connection with the Internet platform is as follows: Wireless gateway: A wireless gateway is a device that connects wireless networks and wired networks. It converts node data in the wireless network into the data format of the wired network by receiving and sending wireless signals. At the same time, the wireless gateway is responsible for aggregating and processing data packets sent by devices connected to the wireless network.

[0050] Access service platform: The access service platform is a central node responsible for receiving and processing data packets from the wireless gateway. It can be a server or cloud service platform with the ability to process and store data.

[0051] Data forwarding: The wireless gateway forwards the aggregated data packets to the access service platform, which sends the data packets to the Internet platform through the wired network, usually involving encapsulating the data packets into the format of the network protocol, such as the TCP / IP protocol.

[0052] Internet platform: The Internet platform is the final destination of the data, which can be a server, cloud service platform or other network equipment. The Internet platform receives data packets from the access service platform and processes them accordingly based on the content of the data.

[0053] Connection establishment: Through the above steps, the node data on the wireless gateway is successfully connected to the Internet platform through the access service platform, achieving effective connection with the Internet.

[0054] S23. After the connection is completed, design the transmission mechanism and transmission encryption method of Internet data to the service platform.

[0055] Specifically, the design of the transmission mechanism and transmission encryption means of Internet data to the service platform after the connection is completed includes the following steps: S231. Design the transmission bandwidth in the transmission process according to the data extraction requirements of the service platform, and select the editable gate array device as the encryption and decryption device in the data transmission process; S232. Use homomorphic encryption algorithm on the designed encryption and decryption equipment to perform tamper-proof encryption operations on Internet data.

[0056] The method of using a homomorphic encryption algorithm on the designed encryption and decryption device to perform tamper-proof encryption of Internet data includes the following steps: S2321. After receiving the transmission request from the service platform on the Internet, relevant data detection is performed and relevant data is pre-stored in the memory; S2322, establishing effective association rules based on relevant data and combining the lowest range number and the global search and matching algorithm to authenticate the relevant data; S2323, aggregate the relevant data in an end-to-end manner through a homomorphic encryption algorithm, upload the aggregation result to the aggregation node, and repeat the data aggregation operation until the start end obtains the final result of the aggregated data; S2324. After the aggregation of relevant data is completed, blockchain technology is used to perform encryption calculation processing on the relevant data, and a blockchain structure is constructed for data transmission operations.

[0057] It should be noted that, assuming that there is a relevant data set on the Internet f and t ,but f and t The corresponding data set adopts the intra-item information expression method. For items in the collection that have f and t The number of items in the relevant data.

[0058] like U Represents the total number of data, then f ,t The probability of co-occurrence, i.e., confidence The calculation formula is: According to the above formula, the results are constructed f and t The association rule of for f The corresponding item collection contains f The number of relevant data in f and t The association rules between The calculation formula is: Among them, after the aggregation of relevant data is completed, the blockchain technology is used to perform encryption calculation processing on the relevant data, and the calculation formula for constructing the blockchain structure for data transmission operation is: In the formula, W represents the width of the blockchain, f Indicates the upper limit of the block through which the relevant data is transmitted. t Indicates the lower limit of the block through which the relevant data is transmitted. Indicates the amount of data change per unit time in the transmission key block. The ciphertext representing the relevant data to be transmitted, Represents the plain text of the relevant data to be transmitted, Indicates the amount of data conversion.

[0059] Among them, the width of the blockchain W The calculation formula is: In the formula, Indicates the main block of the relevant data transmission chain, x and y Represent the horizontal and vertical coordinates respectively, B represents the entire block set, represents the free block set, Represents the set of surviving blocks.

[0060] S233. Regarding the transmission of scientific and technological information on the Internet through transmission channels, and judging whether the transmission environment is a trusted environment, intuitive fuzzy sets are used to establish a collection of factors for the evaluation object, and expert evaluation methods are selected to establish a judgment matrix to determine the collection of evaluations.

[0061] S234, using the factor set to perform intuitive fuzzy evaluation, forming an intuitive fuzzy evaluation matrix, using intuitive fuzzy operators to perform comprehensive evaluation, and determining the Internet information data transmission environment based on the evaluation results; S235. Design a peer-to-peer transmission mechanism protocol for the current encrypted transmission environment of information data. The transmission mechanism protocol includes two stages: discovery and session. S236, when in the discovery phase, searching for a connectable access device within the effective range of the service platform, selecting an access device based on the evaluation result of the transmission environment, and establishing a connection between the Internet and the service platform transmission parties; S137. When in the session stage, the service platform conducts transmission negotiation with the access device determined in the discovery stage, and determines the trusted access device during the negotiation process. After the trust is confirmed, encrypted transmission of Internet technology information data is performed.

[0062] S24. Use timed synchronization and timed batch methods to synchronize and update scientific and technological information data on the Internet to the service platform.

[0063] S3. The user enters the service platform to obtain consulting services based on their needs, and the service platform indexes the platform based on keywords and user needs.

[0064] Specifically, when a user enters the service platform and seeks consulting services based on demand, the service platform may index the platform based on keywords and user needs to provide corresponding services and content, which may include the following steps: User demand input: Users enter keywords of consulting needs, problem descriptions, or select relevant subject areas on the service platform.

[0065] Platform indexing: The service platform indexes and matches the content on the platform based on the keywords and demand information entered by the user, which specifically involves using search engines or keyword-based algorithms to identify content related to user needs.

[0066] The service platform recommends relevant consulting services, articles, question answers and other content to users based on the results of the platform index.

[0067] Users select consulting services of interest or view related content based on the content recommended by the service platform.

[0068] Consulting service provision: If the user chooses consulting services, the service platform provides corresponding consulting services, such as online chat, video conferencing, telephone consultation, etc.

[0069] S4. The service platform sends the index data to the user end through the communication end, and the user end judges the service based on the consultation results.

[0070] In this embodiment, the service platform sends the index data to the user terminal through the communication terminal, and the user terminal judges the service according to the consultation result, including the following steps: S41, the service platform groups the index data to reduce the extra energy consumption caused by the transmission confirmation frame, and determines the optimal number of groups; S42, using a specific flag bit in the frame control field to notify the transmission status, inform the node of the transmission status, and optimize the backoff index of the feedback information packet; S43, fitting the relationship between the transmission rate and the transmission quality by the least square method, and the node adaptively selects the transmission mode according to the current transmission quality; S44. After receiving the index data from the service platform, the user terminal analyzes and understands the index data to determine whether it meets the requirements; S45. Evaluate the satisfaction of the service platform based on the judgment results.

[0071] S5. The service platform will analyze and evaluate the quality, accuracy and user experience of the consulting services based on the user's evaluation results, and update the service platform based on the analysis and evaluation results.

[0072] Specifically, the service platform may analyze and evaluate the quality, accuracy and user experience of the consulting service based on the user's evaluation results, and update and improve the service platform based on the evaluation results, which may include the following steps: User feedback collection: The service platform can set up feedback channels to encourage users to provide evaluation and feedback on consulting services. Users can provide feedback to the platform on their experience and satisfaction with consulting services through ratings, comments, questionnaires, etc.

[0073] Data analysis: The service platform will analyze the collected user feedback data, including ratings, comment content, user opinions, etc. By organizing and compiling the data, it can draw the user's overall evaluation of the consulting service and analyze the key issues.

[0074] Quality and accuracy assessment: Based on user evaluations and feedback, the service platform can evaluate the quality and accuracy of consulting services, which may include assessments of professional capabilities and accuracy of consulting content.

[0075] User experience evaluation: In addition to quality and accuracy, the service platform can also evaluate the user's overall experience of consulting services, including the ease of use of the user interface, response speed, service process and other aspects.

[0076] Updates and improvements: Based on the evaluation results, the service platform can be updated and improved to address existing problems and deficiencies, including optimizing the platform's functions and interface, improving user experience, etc.

[0077] See also Figure 2, the present invention also provides an intelligent science and technology information consulting service system based on the Internet, the service system includes: a data collection and construction module 1, a connection update module 2, a request consultation index module 3, a result sending and service evaluation module 4 and an analysis and evaluation module 5; Among them, the data collection and construction module 1 is connected to the connection update module 2, the connection update module 2 is connected to the request consultation index module 3, the request consultation index module 3 is connected to the result sending and service evaluation module 4, and the result sending and service evaluation module 4 is connected to the analysis and evaluation module 5; The data collection and construction module 1 is used to obtain information data related to the field of intelligent technology through the information collection terminal, and establish a consulting service platform based on the information data; The connection update module 2 is used to establish a connection between the service platform and the Internet, and use the Internet to perform real-time update of data in the service platform; The request consultation index module 3 is used for the user to enter the service platform to obtain consultation services according to needs, and the service platform performs platform indexing according to keywords and user needs; The result sending and service evaluation module 4 is used for the service platform to send the index data to the user terminal through the communication terminal, and the user terminal evaluates the service according to the consultation results; The analysis and evaluation module 5 is used for the service platform to analyze and evaluate the quality, accuracy and user experience of the consulting service according to the evaluation results of the users, and to update the service platform according to the analysis and evaluation results.

[0078] In summary, with the aid of the above technical solution of the present invention, the present invention proposes an Internet-based intelligent technology information consulting service method and system. First, the information data is acquired and processed through the information collection terminal, and a consulting service platform is established based on the information data. At the same time, the consulting platform is connected to the Internet to ensure the timeliness of the information data during the consultation, to ensure that the latest technology trends and developments can be followed, and to avoid the problem of information lag. The user terminal indexes the needs within the consulting platform according to its own needs, and adjusts the consulting platform according to the index results, thereby ensuring the accuracy and reliability of the consulting results. The present invention performs desensitization processing on the data after the data collection is completed, so that through the desensitization processing, sensitive information can be removed or replaced to protect the privacy and security of the data and prevent unauthorized access and abuse. Secondly, through the desensitization processing, it can be ensured that the data processing meets the relevant compliance requirements, avoids violations of legal provisions, reduces legal risks, and at the same time reduces the risk of data sharing and increases the availability and shareability of data. The present invention connects the consulting platform to the Internet. The consulting platform can obtain the latest information and data on the Internet in real time, so that the consulting platform can provide users with the latest and accurate information to meet the users' needs for immediacy. At the same time, by connecting to the Internet, the consulting platform can timely update and adjust the service content provided. Connection to the Internet enables the consulting platform to interact with users in real time and make personalized adjustments based on user feedback and needs. Furthermore, the consulting platform is connected to the Internet to achieve real-time updates, which can provide the latest and accurate information, expand information sources, adapt to changes in market demand, provide interactive and personalized services, and improve the platform's operations and user experience through data analysis.

[0079] Those skilled in the art will appreciate that the units, i.e., algorithm steps, of the various examples described in conjunction with this embodiment can be implemented in electronic hardware or in a combination of computer software and electronic hardware. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered to be beyond the scope of this application.

[0080] Although the above describes the specific implementation mode of the present invention in conjunction with the accompanying drawings, it is not intended to limit the scope of protection of the present invention. Those skilled in the art should understand that various modifications or variations that can be made by those skilled in the art on the basis of the technical solution of the present invention without creative work are still within the scope of protection of the present invention.

Claims

1. An Internet-based intelligent technology information consulting service method, characterized in that: The service method includes the following steps: S1. Obtain information data related to the field of intelligent technology through the information collection terminal, and establish a consulting service platform based on the information data; S2. Establish a connection between the service platform and the Internet, and use the Internet to update the data in the service platform in real time; S3. The user enters the service platform to consult services according to their needs, and the service platform indexes the platform according to keywords and user needs; S4. The service platform sends the index data to the user terminal through the communication terminal, and the user terminal judges the service according to the consultation results; S5. The service platform will analyze and evaluate the quality, accuracy and user experience of the consulting services based on the user's evaluation results, and update the service platform based on the analysis and evaluation results.

2. According to claim 1, the method for providing intelligent technology information consulting services based on the Internet is characterized in that: The method of acquiring information data related to the field of intelligent technology through the information collection terminal and establishing a consulting service platform based on the information data includes the following steps: S11. Determine the data sources required in the field of intelligent technology, including technology websites, forums, journals and academic papers; S12, determining different information collection terminal collection rules for different data sources, wherein the collection rules include passive data collection, active data collection and centralized data collection; S13. The information collection terminal collects information data through data source synchronization technology, and cleans, standardizes, structures and performs quality control on the collected information data in turn. The information data includes technical guidelines, technical tutorials, market research reports and trend analysis; S14, temporarily storing the information data, and performing data desensitization processing on the processed information data during the storage process; S15. Combine information data with cloud platform system technology to establish a consulting service platform.

3. The method for providing intelligent technology information consulting services based on the Internet according to claim 2, characterized in that: The temporary storage of information data and the data desensitization of the processed information data during the storage process include the following steps: S141, access information data, sort them according to similarity rules, and search the information vectors in a traversal manner to set the central word as the root meaning; S142, taking the absolute difference operation between each group of information vectors and the sense root one by one to obtain a new vector, sorting the information data according to the new vector, and setting a threshold value for the maximum interval between information vectors; S143, dividing all information data greater than the threshold value into subsets, extracting the attribute types of the information data, forming multiple opposing information subsets, identifying sensitive data sources, and formulating desensitization rules; S144. Design the weight rules for back propagation, use the key information in the sensitive data source as the important measurement reference value, select the weight function, apply the similarity calculation formula to the sensitive data source of the information data, and form a temporary mapping relationship rule model with the static sensitive information data to desensitize the information data; S145. Select a data warehouse to temporarily store the desensitized information data.

4. The method for providing intelligent technology information consulting services based on the Internet according to claim 3, characterized in that: The combination of information data and cloud platform system technology to establish a consulting service platform includes the following steps: S151. Log in to the cloud platform system to create an information consulting service project, and set up the project and connect it with the information data; S152, setting up online chat, email and telephone multi-channel communication methods for service items according to the classification of information data; S153. Establish an intelligent question-answering system and connect it with the service project through natural language processing technology, and set different management permissions according to different consulting needs to complete the establishment of the platform operation terminal; S154. Design the user interface according to the requirements of the consulting service platform, including the login page, consulting page and personal information management, and connect it with the platform operation terminal to complete the establishment of the overall consulting service platform.

5. The method for providing intelligent technology information consulting services based on the Internet according to claim 1, characterized in that: The establishment of a connection between the service platform and the Internet and the use of the Internet to perform real-time updating of data in the service platform include the following steps: S21. According to the mapping between the hardware address of the service platform and the application layer port, correspond the communication between the Internet and the service platform node; S22, the node data in the Internet is aggregated and transferred to the access service platform through the wireless gateway, and is effectively connected to the Internet platform; S23. After the connection is completed, design the transmission mechanism and transmission encryption means of Internet data to the service platform; S24. Use timed synchronization and timed batch methods to synchronize and update scientific and technological information data on the Internet to the service platform.

6. The method for providing intelligent technology information consulting services based on the Internet according to claim 5, characterized in that: The design of the transmission mechanism and transmission encryption means of Internet data to the service platform after the connection is completed includes the following steps: S231. Design the transmission bandwidth in the transmission process according to the data extraction requirements of the service platform, and select the editable gate array device as the encryption and decryption device in the data transmission process; S232. Use homomorphic encryption algorithm on the designed encryption and decryption device to perform tamper-proof encryption operation on Internet data; S233. For the transmission of scientific and technological information on the Internet through transmission channels, and to determine whether the transmission environment is a trust environment, an intuitive fuzzy set is used to establish a factor set of the evaluation object, and an expert evaluation method is selected to establish a judgment matrix to determine the evaluation set; S234, using the factor set to perform intuitive fuzzy evaluation, forming an intuitive fuzzy evaluation matrix, using intuitive fuzzy operators to perform comprehensive evaluation, and determining the Internet information data transmission environment based on the evaluation results; S235. Design a peer-to-peer transmission mechanism protocol for the current encrypted transmission environment of information data. The transmission mechanism protocol includes two stages: discovery and session. S236, when in the discovery phase, searching for a connectable access device within the effective range of the service platform, selecting an access device based on the evaluation result of the transmission environment, and establishing a connection between the Internet and the service platform transmission parties; S137. When in the session stage, the service platform conducts transmission negotiation with the access device determined in the discovery stage, and determines the trusted access device during the negotiation process. After the trust is confirmed, encrypted transmission of Internet technology information data is performed.

7. The method for providing intelligent technology information consulting services based on the Internet according to claim 6, characterized in that: The tamper-proof encryption operation of Internet data using a homomorphic encryption algorithm on the designed encryption and decryption device includes the following steps: S2321. After receiving the transmission request from the service platform on the Internet, relevant data detection is performed and relevant data is pre-stored in the memory; S2322, establishing effective association rules based on relevant data and combining the lowest range number and the global search and matching algorithm to authenticate the relevant data; S2323, aggregate the relevant data in an end-to-end manner through a homomorphic encryption algorithm, upload the aggregation result to the aggregation node, and repeat the data aggregation operation until the start end obtains the final result of the aggregated data; S2324. After the aggregation of relevant data is completed, blockchain technology is used to perform encryption calculation processing on the relevant data, and a blockchain structure is constructed for data transmission operations.

8. The method for providing intelligent technology information consulting services based on the Internet according to claim 7, characterized in that: After the aggregation of relevant data is completed, blockchain technology is used to perform encryption calculation processing on the relevant data, and the calculation formula for constructing a blockchain structure for data transmission operation is as follows: In the formula, W represents the width of the blockchain, f Indicates the upper limit of the block through which the relevant data is transmitted. t Indicates that the relevant data transmission passes the lower limit of the block, Indicates the amount of data change per unit time in the transmission key block. The ciphertext representing the relevant data to be transmitted, Represents the plain text of the relevant data to be transmitted, Indicates the amount of data conversion.

9. The method for providing intelligent technology information consulting services based on the Internet according to claim 1, characterized in that: The service platform sends the index data to the user terminal through the communication terminal, and the user terminal judges the service according to the consultation result, including the following steps: S41, the service platform groups the index data to reduce the extra energy consumption caused by the transmission confirmation frame, and determines the optimal number of groups; S42, using a specific flag bit in the frame control field to notify the transmission status, inform the node of the transmission status, and optimize the backoff index of the feedback information packet; S43, fitting the relationship between the transmission rate and the transmission quality by the least square method, and the node adaptively selects the transmission mode according to the current transmission quality; S44. After receiving the index data from the service platform, the user terminal analyzes and understands the index data to determine whether it meets the requirements; S45. Evaluate the satisfaction of the service platform based on the judgment results.

10. An Internet-based intelligent technology information consulting service system, used to implement the Internet-based intelligent technology information consulting service method according to any one of claims 1 to 9, characterized in that: The service system includes: data collection and construction module, connection update module, request consultation index module, result sending and service evaluation module and analysis and evaluation module; The data collection and construction module is connected to the connection update module, the connection update module is connected to the request consultation index module, the request consultation index module is connected to the result sending and service evaluation module, and the result sending and service evaluation module is connected to the analysis and evaluation module; The data collection and construction module is used to obtain information data related to the field of intelligent technology through the information collection terminal, and establish a consulting service platform based on the information data; The connection update module is used to establish a connection between the service platform and the Internet, and use the Internet to perform real-time update of data in the service platform; The request consultation index module is used for the user to enter the service platform to obtain consultation services according to needs, and the service platform performs platform indexing according to keywords and user needs; The result sending and service evaluation module is used for the service platform to send the index data to the user terminal through the communication terminal, and the user terminal evaluates the service according to the consultation results; The analysis and evaluation module is used for the service platform to analyze and evaluate the quality, accuracy and user experience of the consulting service based on the user's evaluation results, and to update the service platform based on the analysis and evaluation results.

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