Sales management system

Abstract

The invention is suitable for the technical field of sales platforms, and provides a sales management system, which comprises a client and a server, and is characterized in that the client comprises a registration unit, a query unit and a problem feedback unit; the registration unit is used for receiving order information input by salespersons and sending the order information to the server, and the server generates sales orders of the salespersons according to pre-stored product information and the order information; the query unit is used for receiving order query information input by sales personnel and sending an order query request to the server according to the order query information, and the server calls all sales orders of the sales personnel based on the order query request and returns the sales orders to the client; and the problem feedback unit is used for receiving product problem information input by the salesman and sending the product problem information to the server, and the server sends the product problem information to the after-sales server. According to the invention, the sales condition can be comprehensively managed, and enterprises are helped to know the product market in real time.

Description

Technical Field

[0001] The present application belongs to the technical field of sales management platforms, and in particular, relates to a sales management system. Background Art

[0002] Product sales are a very important part for enterprises. Through sales, enterprises can increase sales and market share, achieve economies of scale and reduce production costs. Through sales, the added value of products or services can be increased, and the selling price and profit margin can be increased. Good sales performance can help enterprises obtain more resources and investment, and further expand production scale and market share.

[0003] Sales is a very complex part of business operations, because sales personnel can include employees within the company, as well as dealers that cooperate with the company, etc., involving many people. If the company's products are also diversified, and there are many products involved, this requires the company to reasonably and standardizedly control sales as a whole, so as to effectively manage the sales team, grasp the overall market sales of products, and avoid some potential market risks. However, there is currently a lack of a convenient management system, which makes it impossible to comprehensively manage sales. Summary of the invention

[0004] The embodiment of the present application provides a sales management system that can solve the problem of being unable to comprehensively manage sales situations.

[0005] The embodiment of the present application provides a sales management system, including a client and a server, wherein the client includes a registration unit, a query unit, and a problem feedback unit;

[0006] A registration unit, used to receive order information input by the salesperson and send the order information to the server, which generates a sales order for the salesperson based on pre-stored product information and order information;

[0007] A query unit, used to receive order query information input by the salesperson, and send an order query request to the server according to the order query information. The server retrieves all sales orders of the salesperson based on the order query request and returns the sales orders to the client;

[0008] The problem feedback unit is used to receive product problem information input by the salesperson and send the product problem information to the server, and the server sends the product problem information to the after-sales service end.

[0009] Optionally, the order information includes a photo of the salesperson and the product, an image of the product, and an image of the product packaging; the product information includes product identification information;

[0010] Generate sales orders for sales personnel based on pre-stored product information and order information, including:

[0011] Match the image of the product and the image of the product packaging with the identification information pre-stored by the server to determine the identification information corresponding to the product;

[0012] Compare the group photo with the images of all sales personnel pre-stored on the server to determine the identity information of the sales personnel;

[0013] A sales order of the salesperson is generated based on the salesperson's identity information and the identification information corresponding to the product; the sales order includes the salesperson's identity information and the identification information of the product.

[0014] Optionally, after the step of determining the salesperson's identity information, the server returns the salesperson's identity information and the identification information corresponding to the product to the client, and after receiving the confirmation instruction sent by the client, enters the step of generating a sales order for the salesperson based on the salesperson's identity and the identification information corresponding to the product.

[0015] Optionally, the server generates and records reward points for the sales order according to pre-stored point reward rules.

[0016] Optionally, the client further includes a reward query unit, which is used to receive a reward query request input by the salesperson and send the reward query request to the server, and the server returns a points query result to the client according to the reward query request.

[0017] Optionally, the client further includes a registration unit, which is used to receive registration information input by the salesperson and send the registration information to the server, which is used to store the registration information.

[0018] Optionally, the registration information includes the salesperson's identity information, contact information, and information about the salesperson's organization.

[0019] Optionally, the client further includes a logout unit, which is used to receive a logout request input by the salesperson and control the salesperson's account to log out of the sales management system based on the logout request.

[0020] Optionally, the client further includes a logout unit, which is used to receive a logout request input by the salesperson and log out the salesperson's account from the sales management system based on the logout request.

[0021] Optionally, the registration unit is also used to receive product promotion image data input by the salesperson and send the product promotion image data to the server. The server reviews the product promotion image data and sends reward points to the salesperson's account after the review is passed.

[0022] The above solution of the present application has the following beneficial effects:

[0023] In an embodiment of the present application, after completing product sales, the salesperson enters the order information through the client, and the server generates a sales order based on the pre-stored product information and order information, thereby realizing the management of the sales product; when the salesperson needs to query the relevant order information, the client sends an order query request to the server, so that the server returns the relevant sales order to the client, thereby realizing the management of sales query; at the same time, the salesperson can also feedback product problems to the server through the client, so that the server notifies the after-sales service to handle the product problems, thereby realizing the management of sales and after-sales. This application comprehensively manages the sales situation from multiple aspects such as sales products, sales inquiries, and sales and after-sales, thereby helping enterprises to understand the product market in real time, so that enterprises can make correct market judgments based on market feedback.

[0024] Other beneficial effects of the present application will be described in detail in the subsequent specific implementation section. BRIEF DESCRIPTION OF THE DRAWINGS

[0025] In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0026] Figure 1 A schematic diagram of the structure of a sales management system provided in one embodiment of the present application Figure 1 ;

[0027] Figure 2 A schematic diagram of the structure of a sales management system provided in one embodiment of the present application Figure 2 . DETAILED DESCRIPTION

[0028] In the following description, specific details such as specific system structures, technologies, etc. are provided for the purpose of illustration rather than limitation, so as to provide a thorough understanding of the embodiments of the present application. However, it should be clear to those skilled in the art that the present application may also be implemented in other embodiments without these specific details. In other cases, detailed descriptions of well-known systems, devices, circuits, and methods are omitted to prevent unnecessary details from obstructing the description of the present application.

[0029] It should be understood that when used in the present specification and the appended claims, the term "comprising" indicates the presence of described features, wholes, steps, operations, elements and / or components, but does not exclude the presence or addition of one or more other features, wholes, steps, operations, elements, components and / or combinations thereof.

[0030] It should also be understood that the term “and / or” used in the specification and appended claims refers to any and all possible combinations of one or more of the associated listed items, and includes these combinations.

[0031] As used in the specification and appended claims of this application, the term "if" can be interpreted as "when" or "uponce" or "in response to determining" or "in response to detecting", depending on the context. Similarly, the phrase "if it is determined" or "if [described condition or event] is detected" can be interpreted as meaning "uponce it is determined" or "in response to determining" or "uponce [described condition or event] is detected" or "in response to detecting [described condition or event]", depending on the context.

[0032] In addition, in the description of the present application specification and the appended claims, the terms "first", "second", "third", etc. are only used to distinguish the descriptions and cannot be understood as indicating or implying relative importance.

[0033] References to "one embodiment" or "some embodiments" etc. described in the specification of this application mean that one or more embodiments of the present application include specific features, structures or characteristics described in conjunction with the embodiment. Therefore, the statements "in one embodiment", "in some embodiments", "in some other embodiments", "in some other embodiments", etc. that appear in different places in this specification do not necessarily refer to the same embodiment, but mean "one or more but not all embodiments", unless otherwise specifically emphasized in other ways. The terms "including", "comprising", "having" and their variations all mean "including but not limited to", unless otherwise specifically emphasized in other ways.

[0034] In view of the current problem of being unable to comprehensively manage sales, the embodiment of the present application provides a sales management system. In actual applications, after completing product sales, the salesperson enters the order information through the client, and the server generates a sales order based on the pre-stored product information and order information, thereby realizing the management of sales products; when the salesperson needs to query relevant order information, the client sends an order query request to the server, so that the server returns the relevant sales order to the client, thereby realizing the management of sales inquiries; at the same time, the salesperson can also feedback product problems to the server through the client, so that the server notifies the after-sales service to handle product problems, thereby realizing the management of sales and after-sales. This application comprehensively manages sales from multiple aspects such as sales products, sales inquiries, and sales and after-sales, thereby helping enterprises to understand the product market in real time, so that enterprises can make correct market judgments based on market feedback.

[0035] The sales management system provided by this application is exemplarily described below in conjunction with specific embodiments.

[0036] like Figure 1 As shown, the sales management system provided in the embodiment of the present application includes a client and a server, and the client includes a registration unit, a query unit and a problem feedback unit.

[0037] The above-mentioned client can be understood as the terminal equipment used by sales personnel, such as computers, smart phones, tablet computers, etc.; the above-mentioned server can be understood as the terminal equipment used by enterprise managers, such as computers, servers, tablet computers, etc.

[0038] The registration unit is used to receive the order information input by the salesperson and send the order information to the server. The server generates a sales order for the salesperson based on the pre-stored product information and order information.

[0039] The above order information includes photos of the salesperson and the product, images of the product, images of the product packaging, etc. The product information pre-stored on the server includes product identification information, which can be a serial number or a serial number (SN) code, image, etc., and the storage format is not limited.

[0040] In some embodiments of the present application, the server may specifically match the image of the product and the image of the product packaging with the identification information pre-stored by the server to determine the identification information corresponding to the product, and compare the photo with the images of all sales staff pre-stored by the server (which may be images stored during the registration phase) to determine the identity information of the sales staff. Then, the server returns the sales staff's identity information and the identification information corresponding to the product to the client, and generates a sales order for the sales staff based on the sales staff's identity information and the identification information corresponding to the product after receiving the confirmation instruction sent by the client; the sales order includes the sales staff's identity information and the product's identification information.

[0041] Specifically, the server can extract the product identification information from the product image and the product packaging image through image recognition technology, and compare the extracted identification information with the pre-stored identification information. If the extracted identification information exists in the pre-stored information, the extracted identification information is determined as the identification information corresponding to the product, otherwise the order information is refused to be entered. Similarly, the server can compare the face image in the group photo with the pre-stored faces of each salesperson through face recognition technology to identify the identity information of the salesperson in the group photo (it can be understood that the server stores other identity information such as name, gender, age, residential address, etc. while storing the image of each salesperson). After identifying the identity information and the identification information corresponding to the product, the salesperson's identity information and the identification information corresponding to the product are returned to the client (for example, the salesperson's name, product model, serial number, etc. are returned). After the salesperson confirms, a sales order including the salesperson's identity information and the product's identification information is generated and stored. Of course, the sales order can also include information such as order transaction time and order transaction address (this information can be obtained from the order information entered by the salesperson).

[0042] To motivate sales personnel, corresponding bonus points may be given based on the sales amount, for example, the higher the sales amount, the more bonus points. Specifically, after generating a sales order, the server may generate and record the bonus points for the sales order according to a pre-stored bonus rule (for example, the higher the sales amount, the more bonus points).

[0043] In some embodiments of the present application, the above-mentioned registration unit is also used to receive product promotion image data input by the salesperson and send the product promotion image data to the server. The server reviews the product promotion image data and sends reward points to the salesperson's account after the review is passed.

[0044] Specifically, the above-mentioned product promotion image data can be data such as videos, photos, promotional screenshots of self-media platforms, etc. published by sales personnel on self-media platforms. After receiving the product promotion image data, the server will confirm whether the product in the product promotion image data is a product with stored identification information (that is, whether it is a product of the company) and whether the promoter is a salesperson based on image recognition technology. If so, the review is passed and reward points are sent to the salesperson’s account. Otherwise, the review fails. Exemplarily, it can be stipulated that each product promotion image data is rewarded with a certain number of points. Of course, for ease of management, the point reward for this type of product promotion image data can also be generated in the form of an order, keeping it consistent with the actual sales order format.

[0045] The query unit is used to receive the order query information input by the salesperson and send an order query request to the server based on the order query information. The server retrieves all sales orders of the salesperson based on the order query request and returns the sales order to the client.

[0046] In actual applications, sales orders can be returned to the client in the form of an order list, including order transaction time, order reward points, product serial number, product model, etc. It is understandable that sales orders within a time period, such as sales orders in the past week or the past month, can also be queried by entering the query time in the above order query information.

[0047] In some embodiments of the present application, the query unit may further include a redemption subunit and a redemption record query subunit. The triggering condition of the redemption subunit may be set, such as being triggered only when the points exceed a certain threshold (such as 100 points). After the user triggers the points redemption, the server returns the corresponding redemption information. After the user confirms the redemption, the server writes the redemption into the redemption record table of the user (i.e., the salesperson). When the user triggers the redemption record query subunit, the server returns the redemption record list information, including the redemption time, product serial number, and redemption information (for example, if the redemption is a shopping card, the amount, account number, and password of the shopping card can be displayed).

[0048] The problem feedback unit is used to receive product problem information input by the salesperson and send the product problem information to the server, which sends the product problem information to the after-sales service end. The after-sales service end can be a terminal device used by the after-sales service personnel, such as a computer, a smart phone, a tablet computer, etc.

[0049] The above-mentioned product problem information includes product pictures or videos, product problem description (such as frequent printer paper jams), salesperson's name, contact information, and product identification information (serial number, model, etc.). After the server sends the product problem information to the after-sales service end, the after-sales service personnel will follow up and handle it.

[0050] In some embodiments of the present application, Figure 2 As shown, the client also includes a reward query unit, a registration unit, a logout unit and a deregistration unit. It should be noted that each unit of the client can be displayed to the salesperson in the form of a small program.

[0051] The reward query unit is used to receive the reward query request input by the salesperson and send the reward query request to the server. The server returns the points query result to the client according to the reward query request.

[0052] The above reward query request can be used to query the reward points for a certain day, or query the reward points for a certain model of product, etc. Specifically, the server will return the points query result to the client according to the specific query request.

[0053] The registration unit is used to receive the registration information input by the salesperson and send the registration information to the server, which is used to store the registration information. The registration information includes the salesperson's identity information (such as name, gender, photo, etc.), contact information (such as mobile phone number) and information about the salesperson's unit (such as the company name of the dealer).

[0054] The server can confirm whether the salesperson is a legitimate person (confirm whether he is a salesperson or distributor of the company) based on the above registration information. At the same time, the server can also obtain the mobile phone number bound to WeChat used by the salesperson when registering through the WeChat server, and store the mobile phone number together with the salesperson's registration information. When a registered salesperson logs in for the second time, the process of entering the login information can be omitted. The salesperson only needs to trigger the login instruction, and the login unit receives the user's login trigger instruction and sends a login request to the server. After receiving the login request, the server matches the mobile phone number corresponding to the WeChat used when logging in. If the mobile phone numbers are consistent, the login is allowed.

[0055] The logout unit is used to receive a logout request input by the salesperson, and control the salesperson's account to log out of the sales management system based on the logout request.

[0056] The deregistration unit is used to receive a deregistration request input by the salesperson, and deregister the salesperson's account from the sales management system based on the deregistration request. The salesperson needs to re-register the next time he logs in.

[0057] To facilitate understanding, the following uses a mini program as an example to illustrate the use of the sales management system provided in the embodiment of the present application, which may include: login, registration, enquiry, reward enquiry, after-sales channel, and like upload.

[0058] Login: Search for the mini program and enter the mini program's homepage - the login page. After agreeing to the user agreement and privacy policy, you can click the login button to obtain the user's (i.e. salesperson's) mobile phone number to log in. If the user has not registered, enter the registration page. If the user has registered, you can directly verify the mobile phone number to enter the function homepage.

[0059] Registration: For salesperson registration, you need to fill in the salesperson's name, the company the salesperson belongs to, and a frontal photo of the salesperson to submit the registration. After the salesperson submits the registration, the administrator needs to approve it in the background management before he can use the sales management system applet.

[0060] Registration: used for sales staff to upload sales information and generate orders. Sales staff are required to upload a photo of their face and information page (order information), a photo of the device packaging box, the device serial number and the device model.

[0061] Query: Click the query list to enter the order details page, where you can get all the orders and points rewards of the salesperson. On this page, click the "Details" button to view the details of the order. When the points exceed 100, you can click "Points Redemption" and use the points redemption function to redeem a 100-yuan JD card; click "Redemption Record" to view the status of all the JD cards you have redeemed. Click details on the redemption record page to view the account and password of the redeemed JD card.

[0062] Reward query: The reward query page can query the red envelope rewards for the device model sold on that day, and point rewards will be issued when the sales order is successfully submitted.

[0063] After-sales channel: The quick after-sales channel is a channel for sales to quickly feedback equipment problems. Sales personnel are required to submit photos or videos of product (such as printer) problems, describe the problem of the equipment, enter the salesperson information, the name of the returner, the contact number, the SN and serial number of the device and the model, click Confirm Return to submit the form, and the after-sales personnel will be notified to handle and follow up.

[0064] Like and upload: Upload videos that users like in their Moments. After upload, sales staff will be awarded points after manual review.

[0065] In summary, this application comprehensively manages sales from multiple aspects such as product sales, sales inquiries, sales after-sales, and sales incentives, thereby helping companies understand the product market in real time so that companies can make correct market judgments based on market feedback.

[0066] The above is a preferred embodiment of the present application. It should be pointed out that for ordinary technicians in this technical field, several improvements and modifications can be made without departing from the principles described in the present application. These improvements and modifications should also be regarded as the scope of protection of the present application.

Claims

1. A sales management system, characterized in that: It includes a client and a server, wherein the client includes a registration unit, a query unit and a problem feedback unit; The registration unit is used to receive the order information input by the salesperson and send the order information to the server, and the server generates a sales order for the salesperson according to the pre-stored product information and the order information; The query unit is used to receive order query information input by the salesperson, and send an order query request to the server according to the order query information. The server retrieves all sales orders of the salesperson based on the order query request and returns the sales order to the client; The problem feedback unit is used to receive product problem information input by the salesperson and send the product problem information to the server, and the server sends the product problem information to the after-sales service end.

2. The sales management system according to claim 1, characterized in that: The order information includes a photo of the salesperson and the product, an image of the product, and an image of the product packaging; the product information includes product identification information; The generating of the sales order of the salesperson according to the pre-stored product information and the order information comprises: Matching the image of the product and the image of the product packaging with the identification information pre-stored by the server to determine the identification information corresponding to the product; Compare the group photo with the images of all sales personnel pre-stored on the server to determine the identity information of the sales personnel; A sales order for the salesperson is generated based on the identity information of the salesperson and the identification information corresponding to the product; the sales order includes the identity information of the salesperson and the identification information of the product.

3. The sales management system according to claim 2, characterized in that: After the step of determining the identity information of the salesperson, the server returns the identity information of the salesperson and the identification information corresponding to the product to the client, and after receiving the confirmation instruction sent by the client, enters the step of generating a sales order for the salesperson based on the identity of the salesperson and the identification information corresponding to the product.

4. The sales management system according to claim 1, characterized in that: The server generates and records the reward points for the sales order according to the pre-stored reward points rules.

5. The sales management system according to claim 1, characterized in that: The client also includes a reward query unit, which is used to receive a reward query request input by a salesperson and send the reward query request to the server. The server returns a points query result to the client according to the reward query request.

6. The sales management system according to claim 1, characterized in that: The client also includes a registration unit, which is used to receive registration information input by the salesperson and send the registration information to the server, and the server is used to store the registration information.

7. The sales management system according to claim 6, characterized in that: The registration information includes the salesperson's identity information, contact information, and information about the salesperson's unit.

8. The sales management system according to claim 1, characterized in that: The client also includes a logout unit, which is used to receive a logout request input by a salesperson and control the salesperson's account to log out of the sales management system based on the logout request.

9. The sales management system according to claim 1, characterized in that: The client further includes a logout unit, which is used to receive a logout request input by a salesperson and log out the salesperson's account from the sales management system based on the logout request.

10. The sales management system according to claim 1, characterized in that: The registration unit is also used to receive product promotion image data input by the salesperson and send the product promotion image data to the server. The server reviews the product promotion image data and sends reward points to the salesperson's account after the review is passed.

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