Stably-connected CRM customer management service device

Through the cooperation of design auxiliary components, adaptive components and stable components, the problems of easy loosening and poor adaptability of the plug connector in the CRM customer management service device are solved, and the stability and adaptability of the plug connector are achieved, improving the user experience and efficiency of the equipment.

CN120341614AInactive Publication Date: 2025-07-18JIANGXI YUNYOU NETWORK TECHNOLOGY CO LTD
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Patent Information

Application Number
CN202510558715.7
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2025-04-30
Publication Date
2025-07-18
Estimated Expiration
Not applicable · inactive patent

AI Technical Summary

Technical Problem

The plug connectors of the existing CRM customer management service devices are susceptible to loosening due to external forces, resulting in abnormal data transmission, affecting information integrity and equipment life, and cannot adapt to plugs of different sizes, increasing operational complexity and maintenance costs.

Method used

A CRM customer management service device including auxiliary components, adaptive components and stable components is designed. Through the cooperation of the sleeve components and the gas bag, the plug joints are stabilized and adapted, and the engagement of the arc rack and rotating gear plates and the sliding of the slide rod in the channel are used to adapt to plug joints of different specifications.

Benefits of technology

It realizes the stability and adaptability of the plug connector, reduces the cost of equipment compatibility, improves user experience and work efficiency, and avoids equipment failure and maintenance troubles caused by loosening.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention discloses a firmly-connected CRM customer management service device, and relates to the technical field of CRM customer management service equipment.The firmly-connected CRM customer management service device comprises a customer management service device body, a connecting plug, an auxiliary assembly, a self-adaptive assembly and a stabilizing assembly, and the connecting plug is connected to the customer management service device body in an inserted mode; through the design that the multiple sets of clamping holes are formed in the sleeve piece at equal intervals, the sleeve piece can have the characteristic of being movable in the insertion opening, the design can adapt to connecting plugs of different lengths, and the connecting plugs can still move to be matched with the tail ends of the connecting plugs after being connected to the customer management service device in an inserted mode in specific operation; the tail end of the connecting plug and the connecting line of the connecting plug are wrapped and fixed through the gas bag, the arrangement is different from the complexity of processing work of different modes on connecting plugs of different sizes in the prior art, and the installation adaptability work of power machines of various specifications and sizes can be effectively achieved through one set of equipment.
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Description

Technical Field

[0001] The present invention relates to the technical field of CRM customer management service devices, and particularly to a CRM customer management service device with stable connection. Background Art

[0002] In today's business environment, customer relationship management (CRM) systems are crucial for the development of enterprises; CRM customer management service devices help enterprises better understand customer needs, improve customer satisfaction and sales performance by integrating functions such as customer data, sales management, and service management.

[0003] However, the existing CRM customer management service devices usually adopt traditional plug-in circuit connection methods, which have the following obvious deficiencies in actual use:

[0004] Firstly: The existing CRM customer management service devices usually adopt traditional circuit connection methods such as plugging. This kind of connection is easily affected by external forces and loosens. The loose electrical plug joints will cause abnormal data transmission of the device, affect the integrity and accuracy of customer information, and may also cause device failures, shorten the device life, and increase the enterprise maintenance cost; in addition, the instability brings troubles to the daily operation of the enterprise, requires time and manpower for maintenance and inspection, increases the operation cost and reduces the work efficiency;

[0005] Secondly: In the actual use scenarios of CRM customer management service devices, there will be various types and specifications of devices, and the sizes of the electrical plugs used by these devices are different; for example, some small mobile devices use micro plugs, while some large server devices use larger-sized plugs; however, the existing auxiliary stabilizing devices cannot be adjusted and adapted according to these different-sized plugs; when it is necessary to stabilize different-sized plugs, the corresponding specific devices must be taken out, which not only increases the complexity and tediousness of the operation, but also takes up a large amount of time and space. The staff needs to search for the appropriate auxiliary stabilizing device among many devices, which will lead to low work efficiency. In addition, frequently replacing different auxiliary stabilizing devices will also increase the device wear and maintenance cost.

[0006] Therefore, we have proposed a CRM customer management service device with stable connection to solve the above problems. Summary of the Invention

[0007] In view of this, the technical problem to be solved by the present invention is to provide a CRM customer management service device with stable connection to solve the problems existing in the prior art.

[0008] To achieve the above object, the present invention provides the following technical solution: A CRM customer management service device with stable connection, including: a customer management service device and a plug connector, the plug connector is plugged on the customer management service device, and further includes: an auxiliary component, an adaptive component, and a stabilizing component, the adaptive component and the stabilizing component are covered and arranged by the auxiliary component;

[0009] The auxiliary component is used to assist in fixing the device firmly;

[0010] The adaptive component is used for the adaptation work of different types of plug connectors;

[0011] The stabilizing component is used to stabilize the plug connector after the adaptation and adjustment are completed.

[0012] Preferably, the auxiliary component includes a column cavity sleeve for fixing, the auxiliary component further includes heat dissipation holes equidistantly opened on the column cavity sleeve, and both sides of the bottom of the column cavity sleeve are symmetrically and fixedly connected with wing fixing pieces for fixing the column cavity sleeve.

[0013] Preferably, the adaptive component includes a rotating toothed disc for adjustment, the adaptive component further includes arc-shaped channels equidistantly opened on the rotating toothed disc, and sliding rods are slidably arranged in the arc-shaped channels.

[0014] Preferably, a support piece is arranged above the rotating toothed disc, three support pieces together form an insertion opening in the middle, a circular hole is also opened in the middle of the rotating toothed disc, a guiding channel is formed between adjacent support pieces, a fastening card is slidably connected in the guiding channel, and the fastening card is fixedly connected with the sliding rod.

[0015] Preferably, a sleeve member is horizontally inserted into the insertion opening, clamping holes are equidistantly opened on the sleeve member, and a gas bladder is fixedly connected to the inner wall surface of the sleeve member.

[0016] Preferably, the stabilizing component includes an annular sleeve member fixedly connected to the inner wall of the column cavity sleeve, the stabilizing component further includes an arc-shaped rack for cooperating with the rotating toothed disc, the rotating toothed disc and the arc-shaped rack are both rotatably connected in the annular sleeve member, a connecting nail is fixedly connected to one end of the rotating toothed disc, and the connecting nail fixedly connects the rotating toothed disc and one end of the arc-shaped rack.

[0017] Preferably, a rope is fixedly connected to the end of the arc-shaped rack away from the connecting nail, and adaptor columns A and B are equidistantly and fixedly connected to the surface of the column cavity sleeve, and the other end of the rope is sleeved on adaptor column A.

[0018] Preferably, an inflation port is arranged on the gas bladder.

[0019] Preferably, the adapter columns A and B are arranged at equal distances, and not limited to two columns, namely the adapter column A and the adapter column B, are fixed on the surface of the column cavity sleeve.

[0020] Compared with the prior art, the present invention provides a CRM customer management service device with stable connection, having the following beneficial effects:

[0021] 1. Through the design of multiple groups of clamping holes equidistantly arranged on the sleeve member, the sleeve member can have the characteristic of being movable in the insertion opening. This design can adapt to plug connectors of different lengths. After the plug connector is inserted into the customer management service device in specific operations, it can still be moved and adapted to the tail end of the plug connector, and the gas bladder can wrap and fix the tail end of the plug connector and its own connecting wire. This setting is different from the complexity of the prior art in dealing with plug connectors of different sizes in different ways, effectively realizing the installation adaptability work for power machines of various specifications through a set of equipment.

[0022] 2. Through the design of the teeth between the arc-shaped rack and the rotating gear disk in the stabilizing component, and the combined use of the sliding rod in the arc-shaped channel, when carrying out the fastening work, the teeth of the rotating gear disk mesh with the arc-shaped rack, and the non-linear sliding of the arc-shaped channel and the sliding rod effectively achieve multi-directional and multi-shaped restrictions. In this case, the stability of the fixation and the fastening effect can be effectively guaranteed, which is different from the prior art that only improves the looseness of the plug connector during vibration by friction. At the same time, the arc-shaped rack can provide power assistance for the rotation of the rotating gear disk to adapt to the plug connector, and this closely related design improves the stability of the overall work.

[0023] 3. Relying on the ingenious design of the rope, the adapter column A and the adapter column B, and combined with the synergistic effect of the gas bladder, the present invention can extremely effectively adapt to plug connectors of various sizes used by different CRM management devices; this design greatly improves the adaptability of this component, enabling it to flexibly respond in a variety of different usage scenarios; at the same time, this design also reduces the cost investment in equipment compatibility, reduces the troubles and losses caused by the mismatch between the fastening equipment and the plug connector, and further improves the overall usage experience and efficiency. BRIEF DESCRIPTION OF THE DRAWINGS

[0024] Figure 1 is a three-dimensional schematic diagram of the main structure of the present invention;

[0025] Figure 2 is a related structure diagram after the column cavity sleeve in the present invention is sectioned;

[0026] Figure 3 is the present invention Figure 2 is an enlarged view of the structure at A in the present invention;

[0027] Figure 4 This is a rear view of the three-dimensional structure of the column cavity sleeve of the present invention;

[0028] Figure 5 For the present invention Figure 4 A magnified view of the structure at B in the middle;

[0029] Figure 6 This is a related structural diagram of another viewing angle after the column cavity sleeve of the present invention is cut;

[0030] Figure 7 This is a structural diagram of the annular ring member, arc-shaped rack, connecting nail, and rope in the present invention;

[0031] Figure 8 This is a disassembled diagram of the main structure of the present invention.

[0032] In the figure:

[0033] 1. Customer management service device; 101. Plug connector;

[0034] 2. Auxiliary components; 201. Column cavity sleeve; 202. Heat dissipation hole; 203. Side wing fixing plate;

[0035] 3. Adaptive component; 301. Rotating toothed disc; 302. Arc groove; 303. Sliding rod; 304. Supporting sheet; 305. Insertion opening; 306. Guide groove; 307. Fastening card; 308. Sleeve piece; 309. Snap-on hole; 310. Gas bag;

[0036] 4. Stabilizing assembly; 401. Annular ring piece; 402. Arc-shaped rack; 403. Connecting nail; 404. Rope; 405. Adapter column A; 406. Adapter column B. DETAILED DESCRIPTION

[0037] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0038] The present invention is further described in detail below based on the accompanying drawings and embodiments.

[0039] Example

[0040] Please refer to Figures 1 to 4 , Figures 6 to 8 As shown:

[0041] To solve the problems mentioned in the technical solution, an embodiment of the present application provides a CRM customer management service device with stable connection, including: a customer management service device 1 and a plug connector 101. The plug connector 101 is plugged on the customer management service device 1, and further includes: an auxiliary component 2, an adaptive component 3, and a stabilizing component 4. The adaptive component 3 and the stabilizing component 4 are covered and arranged by the auxiliary component 2;

[0042] The auxiliary component 2 is used to assist in stabilizing the fixation of the device;

[0043] The adaptive component 3 is used for the adaptation work of different types of plug connectors 101;

[0044] The auxiliary component 2 includes a column cavity sleeve 201 for fixation. The auxiliary component 2 also includes heat dissipation holes 202 equidistantly opened on the column cavity sleeve 201. On both sides of the bottom of the column cavity sleeve 201, there are symmetrically fixed wing fixing pieces 203 for fixing the column cavity sleeve 201.

[0045] The adaptive component 3 includes a rotating gear disk 301 for adjustment. The adaptive component 3 also includes arc-shaped channels 302 equidistantly opened on the rotating gear disk 301. A sliding rod 303 is slidably arranged in the arc-shaped channels 302. Above the rotating gear disk 301, there is a support piece 304. The three support pieces 304 together form an insertion opening 305 in the middle. A circular hole is also opened in the middle of the rotating gear disk 301. A guiding channel 306 is formed between adjacent support pieces 304. A fastening card 307 is slidably connected in the guiding channel 306. The fastening card 307 is fixedly connected to the sliding rod 303. A sleeve member 308 is horizontally inserted in the insertion opening 305. The sleeve member 308 is equidistantly provided with clamping holes 309. An air bag 310 is fixedly connected to the inner wall surface of the sleeve member 308.

[0046] Among them:

[0047] The auxiliary component 2 mainly provides stable support for the overall device.

[0048] The adaptive component 3 is mainly used to adapt to plug connectors 101 of different sizes, so as to adapt to the fastening requirements of plug connectors 101 of different sizes.

[0049] The sliding rod 303 is slidably adapted to the arc-shaped channel 302.

[0050] The insertion opening 305 is mainly used to align the plug connector 101 during use, that is, the plug connector 101 will be placed in the insertion opening 305 during use.

[0051] The fastening card 307 is slidably adapted in the guiding channel 306.

[0052] The air bag 310 is provided with an inflation port.

[0053] A further embodiment: Please refer toFigure 1 , Figure 4 , Figure 5 , Figure 8 as shown in

[0054] The stabilizing component 4 is used to stabilize the plug 101 after the adaptation and adjustment. The stabilizing component 4 includes an annular ring member 401 fixedly connected to the inner wall of the column cavity sleeve 201. The stabilizing component 4 further includes an arc-shaped rack 402 for cooperating with the rotating gear disk 301. The rotating gear disk 301 and the arc-shaped rack 402 are both rotatably connected in the annular ring member 401. One end of the rotating gear disk 301 is fixedly connected with a connecting pin 403. The connecting pin 403 fixedly connects the rotating gear disk 301 and one end of the arc-shaped rack 402. A rope 404 is fixedly connected to the end of the arc-shaped rack 402 far from the connecting pin 403. The surface of the column cavity sleeve 201 is equidistantly fixedly connected with an adapting column A 405 and an adapting column B 406. The other end of the rope 404 is sleeved on the adapting column A 405.

[0055] Among them:

[0056] The stabilizing component 4 is mainly used for the later-stage fastening and anti-loosening work of the plug 101.

[0057] The arc-shaped rack 402 is meshed and adapted with the external teeth of the rotating gear disk 301.

[0058] The adapting column A 405 and the adapting column B 406 are arranged equidistantly. And not limited to the two columns of the adapting column A 405 and the adapting column B 406, other columns can be added according to the actual situation. Since the working process is the same, the following description is only for the two of the adapting column A 405 and the adapting column B 406.

[0059] The working principle of all the contents in the above embodiments is as follows:

[0060] In the initial state: the fastening card 307 does not abut on the plug 101, and the rope 404 is not hung on the adapting column A 405 or the adapting column B 406.

[0061] The following is the working process of the auxiliary component 2:

[0062] When in use, first press the column cavity sleeve 201 and the flank fixing piece 203 against the fixed position of the relevant equipment, align the plug 101 in the insertion opening 305, and then fix the flank fixing piece 203 on the relevant device of the management server through screws;

[0063] Please refer to the above working process Figure 1 , Figure 4 .

[0064] The following is the working process of the adaptive component 3:

[0065] In use, the insertion joint 101 is inserted through the gas bag 310 in the sleeve member 308 and then to the other end of the gas bag 310, as Figure 2 shown. Then, gas is injected into the gas bag 310 through the inflation port on the gas bag 310, so that the gas wraps and fixes the insertion joint 101 inserted therein. The tail of the insertion joint 101 is restricted at one end of the gas bag 310 and cannot be pulled outwards;

[0066] Furthermore, after the gas bag 310 is filled through the inflation port provided thereon, the adaptive adjustment of the sleeve member 308 begins. First, the position of the sleeve member 308 in the insertion port 305 is adjusted so that the insertion joint 101 can be completely inserted into the customer management service device 1. Then, the operator pulls the rope 404, and the rope 404 will drive the arc-shaped rack 402 to move in the annular sleeve member 401. Further, reference can be made to Figure 6 . When the arc-shaped rack 402 is pulled, the arc-shaped rack 402 will drive the rotating gear disk 301 to rotate. At this time, the sliding rod 303 in the arc-shaped channel 302 opened on the rotating gear disk 301 will slide in the arc-shaped channel 302. Since it is known that the sliding rod 303 is fixedly connected to the fastening card 307, and the fastening card 307 slides in the guiding channel 306 composed of the supporting pieces 304. At this time, the sliding rod 303 sliding in the arc-shaped channel 302 will drive the fastening card 307 to move towards the insertion joint 101 in the insertion port 305 under the restriction of the guiding channel 306 until it is inserted into the clamping hole 309 opened on the sleeve member 308, thus completing the adaptive adjustment;

[0067] Furthermore, through the design of equidistantly arranging multiple groups of clamping holes 309 on the sleeve member 308, the sleeve member 308 can have the characteristic of being movable in the insertion port 305. This design can adapt to insertion joints 101 of different lengths. In specific operations, after the insertion joint 101 is inserted into the customer management service device 1, it can still be moved to fit the tail end of the insertion joint 101, and the gas bag 310 can wrap and fix the tail end of the insertion joint 101 and its own connecting wire. This setting is different from the complexity of the prior art in dealing with insertion joints 101 of different sizes in different ways, and effectively realizes the installation adaptability work of power machines of various specifications through a set of equipment.

[0068] Please refer to Figure 2 、 Figure 3 、 Figures 6 to 8 .

[0069] The following is the working process of the stabilizing component 4:

[0070] Further, after the adaptive component 3 is adaptively inserted into the clamping hole 309 opened on the sleeve part 308, the operator can buckle the originally pulled rope 404 onto the adapter post A 405, thereby completing the restriction on the arc-shaped rack 402, that is, preventing the arc-shaped rack 402 from moving;

[0071] Further, through the design of the teeth between the arc-shaped rack 402 and the rotating gear disk 301 in the stabilizing component 4 of the present invention, and the coordinated use of the sliding rod 303 in the arc-shaped channel 302, when carrying out the fastening work, the teeth of the rotating gear disk 301 mesh with the arc-shaped rack 402, and the non-linear sliding of the arc-shaped channel 302 and the sliding rod 303 effectively achieves multi-directional and multi-shaped restrictions. In this case, the stability of the fixation and the fastening effect can be effectively ensured, which is different from the prior art that only improves the looseness of the plug joint 101 during vibration by friction. At the same time, the arc-shaped rack 402 can provide power assistance for the rotation of the rotating gear disk 301 to adapt the plug joint 101. This closely related design improves the stability of the overall work.

[0072] Furthermore, relying on the ingenious design of the rope 404, the adapter post A 405 and the adapter post B 406, and combined with the synergistic effect of the gas bag 310, the present invention can extremely effectively adapt to various sizes of plug joints 101 used by different CRM management devices; this design greatly improves the adaptability of this component, enabling it to flexibly respond in a variety of different usage scenarios; at the same time, this design also reduces the cost investment in equipment compatibility, reduces the troubles and losses caused by the mismatch between the fastening equipment and the plug joint 101, and further improves the overall usage experience and efficiency.

[0073] Please refer to the above working process Figure 1 、 Figure 4 、 Figure 5 、 Figure 8 。

[0074] It should be noted that in this article, relational terms such as first and second are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any actual relationship or order between these entities or operations. Moreover, the term "comprising", "including" or any other variant thereof is intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements not only includes those elements, but also includes other elements not expressly listed, or further includes elements inherent to this process, method, article or device. Without further limitation, an element defined by the statement "including a..." does not exclude the existence of additional identical elements in the process, method, article or device including the element.

[0075] Although embodiments of the present invention have been shown and described, it will be understood by those of ordinary skill in the art that various changes, modifications, substitutions and variations can be made to these embodiments without departing from the principles and spirit of the present invention, and the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A CRM customer management service device with stable connection, comprising: A customer management service device (1) and a plug (101), the plug (101) being plugged onto the customer management service device (1), characterized in that it further comprises: an auxiliary component (2), an adaptive component (3), and a stabilizing component (4), the adaptive component (3) and the stabilizing component (4) being covered and arranged by the auxiliary component (2); The auxiliary component (2) is used to assist in stabilizing the fixation of the device; The adaptive component (3) is used for the adaptation work of different types of plugs (101); The stabilizing component (4) is used to stabilize the plug (101) after the adaptation and adjustment are completed.

2. The CRM customer management service device with stable connection according to claim 1, characterized in that: The auxiliary component (2) includes a column cavity sleeve (201) for fixation, and the auxiliary component (2) further includes heat dissipation holes (202) equidistantly opened on the column cavity sleeve (201), and both sides of the bottom of the column cavity sleeve (201) are symmetrically fixedly connected with wing fixing pieces (203) for fixing the column cavity sleeve (201).

3. A CRM customer management service device with stable connection according to claim 1, characterized in that: The adaptive component (3) includes a rotating gear disk (301) for adjustment, and the adaptive component (3) further includes arc-shaped channels (302) equidistantly opened on the rotating gear disk (301), and a sliding rod (303) is slidably arranged in the arc-shaped channels (302).

4. A CRM customer management service device with stable connection according to claim 3, characterized in that: A support piece (304) is arranged above the rotating gear disk (301), and an insertion opening (305) is jointly formed in the middle of the three support pieces (304). A circular hole is also opened in the middle of the rotating gear disk (301). A guiding channel (306) is formed between adjacent support pieces (304), and a fastening card (307) is slidably connected in the guiding channel (306), and the fastening card (307) is fixedly connected with the sliding rod (303).

5. A CRM customer management service device with stable connection according to claim 4, characterized in that: A sleeve member (308) is horizontally inserted into the insertion opening (305), and clamping holes (309) are equidistantly opened on the sleeve member (308), and a gas bladder (310) is fixedly connected to the inner wall surface of the sleeve member (308).

6. The CRM customer management service device with stable connection according to claim 2, characterized in that: The stabilizing component (4) includes an annular sleeve member (401) fixedly connected to the inner wall of the column cavity sleeve (201), and the stabilizing component (4) further includes an arc-shaped rack (402) for cooperating with the rotating gear disk (301) to work. The rotating gear disk (301) and the arc-shaped rack (402) are both rotatably connected in the annular sleeve member (401). One end of the rotating gear disk (301) is fixedly connected with a connecting nail (403), and the connecting nail (403) fixedly connects the rotating gear disk (301) with one end of the arc-shaped rack (402).

7. The CRM customer management service device with stable connection according to claim 6, characterized in that: One end of the arc-shaped rack (402) far from the connecting nail (403) is fixedly connected with a rope (404). The surface of the column cavity sleeve (201) is equidistantly fixedly connected with an adaptation column A (405) and an adaptation column B (406), and the other end of the rope (404) is sleeved on the adaptation column A (405).

8. A CRM customer management service device with stable connection according to claim 5, characterized in that: An inflation port is arranged on the gas bladder (310).

9. A CRM customer management service device with stable connection according to claim 7, characterized in that: The adaptation column A (405) and the adaptation column B (406) are arranged at equal intervals, and the surface of the column cavity sleeve (201) is fixed with not only two columns such as the adaptation column A (405) and the adaptation column B (406).