Highway non-inductive travel reservation system and method

Abstract

The invention discloses a highway non-inductive travel reservation system and method. The system comprises a traffic service module, a charging service processing module, a data storage and sharing module, a credit management module, a site management module and a user management module. The passing service module is used for providing registration, non-inductive reservation travel opening and fee payment services; the charging service processing module is used for providing non-inductive reservation travel vehicle path restoration and toll calculation services; the data storage and sharing module is used for information synchronization; the credit management module is used for identifying a vehicle default behavior and adjusting a user credit level; the station management module is used for configuring station information of the state and time of the open non-inductive reservation trip; and the user management module is used for supporting business personnel to modify the user information or the user-bound vehicle information. According to the invention, expressway non-inductive reservation travel with good service can be provided, and the travel efficiency and the user experience of the user are improved.

Description

Technical Field

[0001] This application relates to the field of intelligent transportation technology, specifically to a seamless reservation travel system and method for highways. Background Technology

[0002] Highway toll collection systems have always held a pivotal position in the transportation sector, and their development has witnessed continuous technological advancements. From the initially extremely inefficient manual toll collection model to the gradual rise of electronic toll collection, and now to free-flow toll collection becoming a key research area in the transportation industry, each innovation has been significant. The emergence of electronic toll collection has significantly improved toll collection efficiency; free-flow toll collection is expected to further enhance highway traffic efficiency, playing a crucial role in optimizing traffic resource allocation and alleviating traffic congestion.

[0003] In the past, various toll collection methods were common in highway toll systems. One was the CPC card toll collection method, where vehicles received a CPC card at the entrance to record initial information and returned it at the exit to complete the toll settlement. While this method achieved a degree of automation, it still relied on physical cards. The traditional manual toll collection method relied entirely on manual operation by staff, which was labor-intensive and prone to human error. In addition, ETC (Electronic Toll Collection) technology is also relatively widespread. It uses an onboard electronic tag to communicate short-range with the microwave antenna in the ETC lane at the toll station, enabling non-stop, fast toll collection and improving traffic efficiency. Furthermore, some contactless pre-booking technologies exist, allowing users to make reservations in advance and complete part of the toll collection process online.

[0004] However, existing technologies have significant shortcomings. CPC card billing suffers from inconvenience in card retrieval, issues with damaged or lost cards, and low battery power, leading to billing errors and wasted time. Furthermore, existing contactless booking technology is also imperfect, lacking precision and flexibility in booking site management, failing to provide users with timely and accurate suitable booking site options; its fee calculation is not precise enough, potentially resulting in cost discrepancies; and its credit management system is inadequate, making it difficult to effectively regulate user behavior. These deficiencies prevent existing contactless booking technology from providing a satisfactory travel experience, impacting travel efficiency and service quality. Summary of the Invention

[0005] In order to provide a seamless highway reservation system and method for offering excellent service and improving user travel efficiency and user experience, this application provides a seamless highway reservation system and method.

[0006] In a first aspect, this application provides a highway contactless reservation travel system, comprising: a toll service module, a toll processing module, a data storage and sharing module, a credit management module, a station management module, and a user management module; the toll processing module establishes a communication connection with the lane toll system; The passage service module serves as the user operation terminal, providing user registration services for entering user and vehicle information, supporting users to activate seamless reservation travel services, providing passage fee payment services, and providing vehicle travel itinerary message notification services. The toll processing module is used to receive vehicle-related information synchronized by the data storage and sharing module and verification requests uploaded by the lane toll system. Based on the verification requests, it transmits vehicle information for the seamless reservation service to the lane toll system, enabling the lane toll system to query whether a vehicle is a seamless reservation vehicle based on the identified license plate information. Based on the query results, it controls the equipment to release the vehicle and transmits back the license plate recognition information, vehicle entry information, and vehicle exit information. The module also provides route reconstruction and toll calculation services for seamless reservation vehicles based on the license plate recognition information, and uploads the toll to the toll service module so that users can complete payment using the toll service module. The data storage and sharing module establishes communication connections with all other modules to receive and synchronize user information, vehicle information, vehicle entry / exit information, payment information, user credit rating, and site configuration information to modules with corresponding information requirements. The credit management module analyzes vehicle entry / exit information and payment information to identify vehicle default behaviors, including unauthorized passage and unauthorized payment. It adjusts the user's credit rating based on these default behaviors and obtains the adjusted user credit rating to assist the passage service module in determining whether to authorize the user to activate the reservation service. The station management module configures the status and opening hours of each toll station for seamless reservation services, assisting the passage service module in determining whether to allow users to activate reservation services at each toll station. The user management module supports staff in modifying user information or vehicle information linked to user information.

[0007] By adopting the above solution, a system is set up that includes modules such as toll station management, user registration, reservation travel, online billing, online transaction station management, and credit management. This replaces the CPC card billing model, reduces billing errors and time waste, and improves users' travel efficiency. It can also identify vehicle default behavior, complete user credit rating assessment, assist in determining whether to allow users to open reservation travel services, manage the opening status and time of toll stations, and support functions such as information modification, thereby improving the user experience. Preferably, it also includes: a special case handling module; the special case handling module includes: a first special case handling module responsible for handling information input errors caused by the user's own reasons; The first special case handling module is used to monitor the synchronized data in the data storage and sharing module in real time, determine the current seamless reservation travel stage, generate a secondary confirmation instruction to the passage service module when it is determined that the current seamless reservation travel is in the reservation stage, generate an information modification prompt instruction to the passage service module when it is determined that the current seamless reservation travel is in the reservation and pre-passage stage, generate a first user appeal permission instruction to the passage service module when it is determined that the current seamless reservation travel is in the passage / post-passage stage. The passage service module is also used to, upon receiving a secondary confirmation instruction, generate a secondary confirmation prompt window for the received user and vehicle information in stages to support the user in completing the secondary confirmation of some of the entered information; for the received user-entered seamless reservation travel information involving toll station information and reservation time, generate a secondary confirmation prompt window for toll station information and reservation time to support the user in completing the secondary confirmation of some of the entered information; it is also used to generate an information modification prompt window when receiving an information modification prompt instruction to support the user in modifying information within a limited number of times; and it is also used to generate a first user appeal prompt window when receiving a first user appeal permission instruction to support the user in filling in appeal reasons and uploading appeal evidence related to the user's own factors. The toll processing module is also used to receive and verify the appeal reasons and evidence related to the user's own factors. After successful verification, it determines whether the number of appeals received exceeds the preset number of appeals. If it does not exceed the preset number of appeals and is determined to be a non-malicious act, the toll fee is recalculated according to the correct information entered in the appeal information, and a preset information correction fee is added. If it is determined that the number of appeals exceeds the preset number of appeals and is determined to be a malicious act, the larger value between the recalculated toll fee and the original calculated toll fee is taken as the final toll fee.

[0008] By adopting the above solution and setting up a first special case handling module, the passage service module guides users to reconfirm information, modify entered information, or file an appeal based on different stages of the seamless reservation travel process. This allows the toll processing module to recalculate the passage fee based on the appeal, resolving issues of incorrect vehicle-related information caused by the user's own reasons, ensuring billing accuracy, avoiding billing confusion and disputes caused by information errors, and further improving the system's reliability and user experience.

[0009] Preferably, the special situation handling module further includes: a second special situation handling module responsible for handling difficulties in vehicle information identification due to external factors, and the second special situation handling module is connected to the data storage and sharing module, the highway meteorological data backend system and the lane toll system; The second special case handling module is used to monitor the synchronized data in the data storage and sharing module in real time, while receiving weather data for the corresponding road section of the contactless reservation travel station entered by the user in the highway meteorological data system, and receiving equipment failure data for the contactless reservation travel station entered by the user in the lane toll system; using a neural network algorithm, combined with weather data and equipment failure data, it predicts the risk of difficulty in identifying vehicle information when passing through the contactless reservation travel station; when the risk of difficulty in identifying user vehicle information is greater than the first risk threshold, and it is determined that the current contactless reservation travel is in the reservation stage, it generates a contactless reservation travel interruption warning message to the passage service module; when the risk of difficulty in identifying user vehicle information is greater than the first risk threshold, and it is determined that the current contactless reservation travel is in the reservation stage, it generates a contactless reservation travel interruption warning message to the passage service module. When the risk threshold is reached, and it is determined that the current seamless reservation travel is in the post-reservation stage, a seamless reservation travel transfer instruction to manual processing is generated and sent to the lane toll system, so that the lane toll system generates a prompt message for manual review of vehicle information; when the risk of difficulty in identifying user vehicle information is no greater than the first risk threshold but greater than the second risk threshold, a multi-source identification instruction is generated and sent to the lane toll system, so that the lane toll system establishes communication with the multi-source vehicle information identification device and obtains multi-source vehicle information identification data to complete vehicle information identification, and simultaneously generates a user appeal prompt instruction to the passage service module; when the risk of difficulty in identifying user vehicle information is no greater than the second risk threshold, a second user appeal permission instruction is generated and sent to the passage service module. The passage service module is also used to receive a seamless reservation interruption warning message, generate a seamless reservation failure message, and send the toll stations involved in the seamless reservation that have difficulty identifying vehicle information to the station management module so that the station management module can manage the station information; when receiving a seamless reservation transfer instruction to manual verification, generate a seamless reservation transfer to manual verification vehicle information prompt message; when receiving a user appeal prompt instruction, generate a user appeal reminder message to support the user in filling in appeal reasons and evidence related to external factors and uploading appeal evidence; when receiving a second user appeal permission instruction, generate a second user appeal prompt window to support the user in filling in appeal reasons and evidence related to external factors and uploading appeal evidence. The toll processing module is also used to receive and verify the appeal reasons and evidence related to external factors, and after successful verification, recalculate the toll according to the correct information entered in the appeal information.

[0010] By adopting the above solution, a second special situation handling module is set up to analyze whether there is a risk of difficulty in vehicle information identification by combining weather data and equipment failure data. Based on the magnitude of the identification difficulty risk and the stage of seamless reservation travel of the vehicle, the module can effectively deal with the problem of difficulty in vehicle information identification caused by external factors by adaptively generating reservation failure notifications, performing multi-source identification, and allowing users to appeal, thereby improving system stability and user experience.

[0011] Preferably, the special situation handling module further includes a third special situation handling module responsible for handling multiple passage media for one vehicle, and the third special situation handling module is connected to the data storage and sharing module and the lane toll system; The third special case handling module is used to receive the toll medium of vehicles passing through each station uploaded by the lane toll system in real time. The communication medium includes CPC card passage, ETC passage and contactless reservation travel. It determines whether there is a conflict between the toll mediums of each station. If a conflict is found, it generates a passage mode with contactless reservation travel as the highest priority. At the same time, it generates a CPC card recycling or clearing of the currently used ETC information prompt for the lower priority passage mode and sends it to the lane toll system so that the lane toll system displays the CPC card recycling or clearing of the currently used ETC information prompt. It also sends it to the passage service module so that the passage service module displays the CPC card recycling or clearing of the currently used ETC information prompt.

[0012] By adopting the above scheme, a third special case handling module is set up to receive the toll medium of vehicles passing through each station in real time uploaded by the lane toll system, and determine whether there are any conflicts. When there are conflicts, the contactless reservation travel information is used as the highest priority to control the device to release the vehicle, which solves the problem of traffic conflicts caused by multiple toll mediums for one vehicle and improves vehicle traffic efficiency. At the same time, a prompt is generated to recycle or clear the ETC information of this passage, so that the lane toll system and the passage service module can display the prompt.

[0013] Preferably, the special circumstances handling module further includes: a fourth special circumstances handling module responsible for handling seamless reservation travel involving typical users or temporary vehicles, and the fourth special circumstances handling module is connected to the data storage and sharing module, the third-party car rental platform backend system, and the lane toll system; the typical users include users who frequently switch vehicle information; the temporary vehicles include rented temporary vehicles; The passage service module is also used to provide a temporary vehicle seamless reservation travel option. When a user clicks on the temporary vehicle seamless reservation travel option, a temporary vehicle seamless reservation travel instruction is generated and sent to the fourth special situation handling module. The fourth special case handling module is used to obtain historical user selection information for seamless reservation travel under the same user information, statistically analyze whether the user has frequently switched vehicle information based on the user's historical selection information for seamless reservation travel, and determine whether the user is a user who frequently switches vehicle information; if the user is determined to be a user who frequently switches vehicle information, the module obtains vehicle information with a historical switching frequency greater than a preset frequency as the corresponding user's recommended vehicle information for seamless reservation travel and sends it to the data storage and sharing module; it is also used to establish a real-time communication connection with the backend system of the third-party car rental platform when receiving a temporary vehicle seamless reservation travel instruction. The access service module is also used to, based on the received user seamless booking recommendation vehicle information, search for the corresponding user seamless booking recommendation vehicle information in the data storage and sharing module from the received entered user information, and directly generate seamless booking recommendation vehicle information entry options for users to directly select and enter vehicle information; it is also used to, based on the received entered user information, search for the corresponding user rental vehicle information in the backend system of a third-party car rental platform, and directly generate seamless booking rental vehicle information entry options for users to directly select and enter rental vehicle information.

[0014] By adopting the above solution, a fourth special case handling module is added to provide special seamless reservation travel services for typical users and temporary vehicles. For typical users who frequently switch vehicle information, suitable vehicle information can be automatically recommended for entry; for users who temporarily rent vehicles, rental vehicle information can be quickly obtained from third-party car rental platforms for entry, making it convenient for different types of users to open seamless reservation travel services, improving user experience and system applicability.

[0015] Preferably, the credit management module is used to analyze vehicle entry / exit information and payment information, identify vehicles that have violated traffic regulations, and complete user credit rating assessment based on the violations. During the process of obtaining user credit rating, it monitors and acquires vehicle entry / exit information, determines whether the current garage is near a provincial border or has crossed a provincial border; if it determines that the vehicle is near a provincial border, it generates a warning instruction for cross-provincial traffic violations to the passage service module; if it determines that the vehicle has crossed a provincial border, it generates a cross-provincial traffic violation instruction to the toll processing module, and counts the number of times the user has crossed a provincial border, sets a corresponding disabling period for seamless reservation travel, and sends it to the passage service module. The passage service module is also used to receive user's cross-provincial passage violation warning instruction, generate user's cross-provincial passage violation warning prompt information, and generate notification information for the user to drive back in time or exit the highway at the nearest exit and re-collect the card to leave the province; it is also used to display the period during which the contactless reservation travel is prohibited to the user. The toll processing module is also used to receive a user's cross-province default passage instruction, obtain vehicle entry / exit information, query the corresponding out-of-province exit toll amount, compare the out-of-province exit toll amount with the in-province exit toll amount, determine whether there is a difference in amount, calculate the supplementary payment amount if there is a difference in amount, and generate a supplementary payment order to the passage service module. The access service module is also used to display supplementary payment orders to users.

[0016] By adopting the above scheme, timely warnings of cross-provincial travel violations can be issued to vehicles near provincial borders to prevent users from traveling illegally. For violations of driving outside the provincial border, a period of restriction on contactless reservation travel can be set to constrain users, and the amount of supplementary payment can be calculated and made to users pay the fees. This helps to regulate users' cross-provincial travel behavior and ensure the accuracy and reasonableness of toll collection.

[0017] Preferably, the credit management module is used to analyze vehicle entry / exit information and payment information, identify vehicles that have defaulted on payments, and complete user credit rating assessment based on the default behavior of vehicles that have defaulted on payments. During the process of obtaining user credit rating, the module monitors and obtains user payment information and vehicle entry / exit information, and determines whether the payment has been completed within a preset time after the current vehicle leaves the toll station. If the payment has not been completed within the first preset time after the current vehicle leaves the toll station, the current vehicle is added to the payment failure list, and an instruction to prohibit the continued provision of contactless reservation travel services is generated and sent to the passage service module. The passage service module is also used to initiate a deduction request at a preset interval within a second preset time after the current vehicle leaves the toll station when it receives an instruction to prohibit the continued provision of contactless reservation travel services. After detecting successful deduction, the module will synchronize the successful deduction result to the credit management module. If the deduction fails after the second preset time after the current vehicle leaves the toll station, a text message notification of unpaid fees will be generated. If the deduction fails after the third preset time after the current vehicle leaves the toll station, a blacklist request instruction will be generated and sent to the credit management module based on the users and vehicles that have been notified by text message and have not yet paid the fees. The credit management module is also used to remove the vehicle from the list of failed deductions upon receiving a successful deduction result; it is also used to add users and vehicles that have been notified by SMS but have not yet paid the fees to the blacklist upon receiving a blacklist request instruction, and to remove them from the blacklist upon receiving supplementary payment information.

[0018] By adopting the above scheme, we can effectively identify vehicle payment defaults and complete user credit rating assessments. When users fail to pay on time, we can take various measures to prompt payment, such as initiating multiple deduction requests, sending SMS notifications, and blacklisting users and vehicles that still fail to pay. This will ensure fee collection, regulate user payment behavior, and maintain the normal charging order of the system.

[0019] Secondly, this application provides a method for contactless reservation travel on highways using the above-mentioned system, including: Configure the opening status and time of the contactless reservation passage service at each toll station on the highway; Receive user registration information and user activation information for the seamless booking travel service; Check whether vehicles entering / exiting the toll station meet the requirements for contactless reservation travel. For vehicles that meet the requirements, release them and calculate the toll. Push the toll information to the user and send notifications of vehicle entry and exit information. Analyze vehicle entry / exit information and payment information to identify vehicle default behaviors, including unauthorized passage and unauthorized payment, and adjust the user's credit rating based on the vehicle default behavior to obtain the adjusted user credit rating.

[0020] By adopting the above solution, users can conveniently complete the activation and payment of the contactless reservation travel service, realize contactless passage on highways, improve travel efficiency, and at the same time manage toll stations that support contactless reservation travel, identify and assess users' default behavior and credit, and ensure the normal operation of the system.

[0021] Thirdly, this application provides a computer-readable storage medium including a stored computer program, wherein the computer program, when running, controls the device where the computer-readable storage medium is located to perform the method described above.

[0022] Fourthly, this application provides a computer device, the computer device including a memory, a processor and a program stored in the memory and executable thereon, the program being executed by the processor to implement the steps of the method described above.

[0023] In summary, this application has the following beneficial effects: 1. By setting up modules such as the passage service module, toll processing module, data storage and sharing module, credit management module, station management module, and user management module, functions such as user registration, seamless reservation travel activation service, timely synchronization and accurate identification of vehicle information, route reconstruction billing, and credit rating assessment and management are realized. This improves user travel efficiency, meets multiple user travel needs, and enhances user satisfaction. 2. Considering special circumstances that may arise during the user's seamless booking process, different special situation handling modules are set up to deal with corresponding abnormal situations, resolve the problem of incorrect vehicle information caused by user's own reasons or external factors, and ensure the accuracy of billing; solve the traffic conflict problem caused by one vehicle using multiple modes of transportation, and improve vehicle traffic efficiency; and address the seamless booking needs of users who frequently switch vehicles and users of temporary vehicles (rental vehicles), further enhancing the user experience. 3. Utilize the credit management module to analyze whether there are any breaches of contract such as cross-province travel or failure to pay on time, adjust the vehicle credit rating in a timely manner, and restrict reservations based on the corresponding credit rating to encourage users to correct their breaches of contract in a timely manner, thereby ensuring the normal operation of the highway contactless reservation travel system. Attached Figure Description

[0024] Figure 1 This is a schematic diagram of the basic structure of the highway contactless reservation travel system described in a specific embodiment; Figure 2 This is a schematic diagram of an advanced structure for the highway contactless reservation travel system described in a specific embodiment, taking into account special circumstances. Figure 3 This is a flowchart of the highway contactless reservation travel method described in a specific embodiment; Figure 4 This is the process architecture of the highway seamless reservation travel method described in a specific embodiment. Detailed Implementation

[0025] To make the objectives, technical solutions, and advantages of this application clearer, the following detailed description is provided in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative and not intended to limit the scope of this application.

[0026] like Figure 1 As shown in the illustration, this application discloses a highway seamless reservation travel system, specifically including the following modules: a passage service module 1, a toll processing module 2, a data storage and sharing module 3, a credit management module 4, a station management module 5, and a user management module 6. These modules all establish communication connections with the data storage and sharing module 3 to achieve synchronous data transmission and information exchange. The toll processing module 2 also establishes a communication connection with the lane toll system 7. These modules form an organic whole, enabling functions such as user registration, seamless reservation travel service activation, payment, trip notification, toll processing, data storage and sharing, credit management, station management, and user information modification, thereby improving the efficiency and service quality of highway traffic. The functions and implementation of each module will be described in detail below: The passage service module 1 serves as a user operation terminal, allowing users to download or use it in the form of an APP or mini-program. It offers various display and operation options, pages, and windows, including: a user registration unit 11, a service activation unit 12, a passage fee payment unit 13, and a message notification unit 14.

[0027] The user registration unit 11 is used to provide user registration services that allow the input of user information and vehicle information, and to verify user registration information. For example, it provides a user registration information page and information input options, receives manually entered information such as ID card number, mobile phone number, and driver's license to complete the input of user information, receives manually entered information such as license plate number and vehicle model to complete the input of vehicle information, and completes the binding registration of user and vehicle by verifying the driver's license information uploaded by the user. Of course, in addition to manual input, the information input unit can also support importing information from other devices or platforms to improve input efficiency. The service activation unit 12 is used to support users in activating the seamless reservation travel service, including: providing users with service options such as authorizing the activation of the reservation travel service and authorizing payment deduction, such as: providing an authorization page for activating seamless reservation and an authorization page for payment deduction; determining whether a user can use the seamless reservation travel service based on the entered user information, vehicle information, and seamless reservation travel service rules; and authorizing the activation of the reservation travel service and payment deduction service for qualified users. It is also used to continue providing users with options to enter reservation station information after the authorized user has activated the seamless reservation travel service, receiving the user's input or selection of the entry and exit stations, reservation time, and route information for the seamless reservation, so that the user can use the activated seamless reservation travel service. Among them, the toll payment unit 13 is used to provide toll payment services, such as completing toll payment by initiating toll deduction to users or pushing payment orders; The message notification unit 14 is used to provide notification services such as vehicle travel information or other messages. It generally receives messages pushed by the data storage and sharing module and pushes corresponding vehicle travel notifications, payment notifications and credit change notifications to users.

[0028] The toll collection processing module 2 receives vehicle information synchronized from modules such as the passage service module 1, station management module 5, and credit management module 4 through the data storage and sharing module 3, and transmits it to the lane toll collection system so that the lane toll collection system can obtain vehicle query information. It also provides capabilities such as route reconstruction and toll calculation for vehicles using contactless reservation services, and synchronizes vehicle entry / exit toll station data to the passage service module. Specifically, it includes: a vehicle information synchronization unit 21, a vehicle toll calculation unit 22, and a passage data sharing unit 23.

[0029] Among them, the vehicle information synchronization unit 21 is used to receive vehicle-related information synchronized by the data storage and sharing module, and transmit vehicle information that has enabled contactless reservation service to the lane toll system 7 according to the verification request uploaded by the lane toll system 7. This allows the lane toll system 7 to verify whether the current vehicle is a contactless reservation vehicle and related information based on the vehicle license plate recognition information it identifies and the vehicle information that has enabled contactless reservation service. If the query result indicates that the current vehicle is a contactless reservation vehicle, the system controls the toll station equipment to release the vehicle and sends back the vehicle license plate recognition information and vehicle entry / exit information obtained from the toll station gantry. Among them, the toll-charging unit 22 is used to provide route restoration and toll calculation services for vehicles making contactless reservations based on vehicle license plate recognition information, so that the lane toll system can generate transaction records and upload the calculated toll to the toll service module so that users can complete the payment using the toll service module 1. Among them, the passage data sharing unit 23 is used to receive vehicle entry information or vehicle exit information uploaded by the lane toll system, so that the passage service module can push entry and exit notifications to users to ensure the integrity of information throughout the passage process. The data storage and sharing module 3 establishes communication connections with all other modules to receive data from them and synchronize user information, vehicle information, vehicle entry / exit information, user payment information, user credit rating, and station configuration information to modules with corresponding information needs, ensuring data consistency and timeliness among modules. For example, it sends vehicle entry / exit information, user payment information, user credit rating, and station configuration information to the passage service module 1, user information, vehicle information, and user credit rating to the toll processing module 2, and user information, vehicle information, vehicle entry / exit information, user payment information, and station configuration information to the credit management module 4.

[0030] The credit management module 4 is used to analyze vehicle passage records, analyze vehicle default behavior and perform credit management, specifically including: default management unit 41 and status list management 42; Among them, the default management unit 41 is used to analyze vehicle entry / exit information and payment information, identify vehicle default behaviors including default passage and default payment, and send the vehicle default behavior to the status list management 42. Among them, the status list management 42 is used to adjust the user's credit rating based on the vehicle's default behavior, obtain the adjusted user credit rating, and assist the passage service module 1 in determining whether to authorize the user to open the reservation travel service. For example, if the adjusted user credit rating is lower than the preset credit rating, the user will be prohibited from opening the reservation travel service. Specifically, user credit rating adjustment rules are set in advance according to the type of vehicle default behavior, and the user credit rating is adjusted according to the adjustment rules.

[0031] The site management module 5 is used to configure site information, including the status and opening time of each toll station, to assist the passage service module 1 in determining whether to allow users to activate the reservation service of each toll station. When the site for which the user enters the contactless reservation service is not open or is not open, a prompt message is generated indicating that the site for which the contactless reservation service is entered does not support contactless reservation service.

[0032] The user management module is used to support business personnel in modifying user information or user-bound vehicle information. When vehicle information cannot be identified, the module corrects the information based on the manually reviewed user information or user-bound vehicle information uploaded by business personnel through the lane toll system, thus assisting in completing seamless reservation travel.

[0033] By using the above system, the collaborative work of various modules enables the function of seamless reservation travel on highways, which improves users' travel efficiency and user experience compared with existing technologies.

[0034] In a specific implementation, considering that in the actual process of applying the contactless reservation system for highway users, some special situations often arise, such as: problems with the information entered due to the user's own reasons (inconsistent vehicle information), multiple mediums for one vehicle (the user at the entrance has already received or used other mediums for travel); or due to external weather or equipment reasons, the user's previous trip was not completed in time or the license plate recognition was incorrect, making it impossible to determine in time whether the current vehicle is a vehicle for contactless reservation; in order to effectively deal with these special situations and ensure the smooth operation of toll collection, a series of special situation handling modules need to be developed.

[0035] like Figure 2 As shown, the system also includes a special case handling module 8, which includes: a first special case handling module 81, a second special case handling module 82, a third special case handling module 83, a fourth special case handling module 84, and other special case handling modules 85. First, the module for handling the first special case is explained in detail below: The first special case handling module 81 is mainly responsible for handling special cases where users enter incorrect information due to their own reasons. Most of these special cases occur when users are unaware of the error. This module is designed with prevention as its primary focus, employing a multi-stage fault-tolerant modification approach and clearly defining responsibilities. Specifically, it includes: The first special case handling module 81 is used to monitor the synchronized data in the data storage and sharing module in real time, determine the current seamless reservation travel stage, and generate a secondary confirmation instruction to the passage service module to prevent input errors when it is determined that the current seamless reservation travel is in the reservation stage. When it is determined that the current seamless reservation travel is in the stage before passage after reservation, it reminds users of possible input errors again and generates an information modification prompt instruction to the passage service module. When it is determined that the current seamless reservation travel is in the stage of passage / after passage, it reminds users to file an error appeal and generates a first user appeal permission instruction to the passage service module. Accordingly, to assist in handling special circumstances, the passage service module 1 is also used to, upon receiving a secondary confirmation instruction, generate, in stages, a secondary confirmation prompt window for the received user information and vehicle information, including user information and vehicle information bound to the user information, and support the user in completing the secondary confirmation and modification of the entered user information; for the received user-entered seamless reservation travel information involving toll station information and reservation time, generate a secondary confirmation prompt window for toll station information and reservation time, and support the user in completing the secondary confirmation and modification of the entered reservation toll station and reservation time; it is also used to generate an information modification prompt window when receiving an information modification prompt instruction to support the user in modifying information within a limited number of times; and it is also used to generate a first user appeal prompt window when receiving a first user appeal permission instruction, and support the user in filling in appeal reasons and evidence related to the user's own factors and uploading appeal evidence, such as: if the reserved vehicle information is filled in incorrectly, uploading the vehicle purchase contract; and provide appeal processing progress tracking.

[0036] Correspondingly, to assist in handling special circumstances, the charging service processing module 2 is also used to receive and verify the appeal reasons and evidence related to the user's own factors. After successful verification, the fee is recalculated. To avoid malicious appeals, the charging service processing module 2 is also used to determine whether the number of appeals received exceeds the preset number of appeals. If the number of appeals does not exceed the preset number and is determined to be a non-subjective malicious act, the toll fee is recalculated according to the correct information entered in the appeal information, and a certain information correction fee is added, and a fee detail is generated. If the number of appeals exceeds the preset number and is determined to be a subjective malicious act, the larger value between the recalculated toll fee and the original calculated toll fee is taken as the final toll fee, and the information that the user's subjective malicious act is determined is sent to the credit management module.

[0037] Secondly, the second special case handling module is explained in detail below: The special situation handling module 82 is mainly responsible for handling special situations where vehicle-related information identification is difficult due to external factors. The second special situation handling module 82 establishes communication connections with the data storage and sharing module 3, the highway meteorological data backend system 9, and the lane toll collection system 7. Most of these special situations are caused by external factors such as bad weather, toll station camera malfunctions, and communication equipment terminals. This handling module is designed with an active container and multi-source data to assist in vehicle information identification, specifically including: The second special situation handling module 82 is used to monitor the synchronous data in the data storage and sharing module in real time, while receiving the weather data of the road section corresponding to the contactless reservation travel station entered by the user in the highway meteorological data system 9, and receiving the equipment failure data of the contactless reservation travel station entered by the user in the lane toll system. A vehicle information identification risk prediction model is constructed using a neural network algorithm. This model combines weather data and equipment failure data to predict the risk of difficulty in identifying vehicle information at toll station locations. The vehicle information identification risk prediction model is generated through training using historical weather data, equipment failure data, and numerical values ​​indicating the risk of difficulty in identifying vehicle information at toll station locations. To improve vehicle information identification, the second special situation handling module 82 is further configured to: when the risk of difficulty in identifying user vehicle information exceeds the first risk threshold, and it is determined that the current contactless reservation travel is in the reservation stage, inform the user in advance of the risk of execution failure of contactless reservation travel, and generate a contactless reservation travel interruption warning message to the passage service module accordingly; when the risk of difficulty in identifying user vehicle information exceeds the first risk threshold, and it is determined that the current contactless reservation travel is in the post-reservation stage, inform the user in advance of the risk of execution failure of contactless reservation travel, requiring manual review and assistance for passage, and generate a contactless reservation travel manual transfer instruction to the lane toll system accordingly, so that the lane... The toll collection system generates a prompt message for manual review of vehicle information and synchronizes it to the passage service module. When the risk of difficulty in identifying user vehicle information is no greater than the first risk threshold but greater than the second risk threshold (the first risk threshold is greater than the second risk threshold), a multi-source identification instruction is generated to the lane toll collection system. This enables the lane toll collection system to establish communication with multi-source vehicle information identification equipment (such as cameras installed at toll stations) and acquire multi-source vehicle information identification data, completing vehicle information fusion identification. At the same time, a user appeal prompt instruction is generated to the passage service module. When the risk of difficulty in identifying user vehicle information is no greater than the second risk threshold, a second user appeal permission instruction is generated to the passage service module. Correspondingly, to assist in handling special situations, the passage service module 1 is also used to receive a seamless reservation interruption warning message, generate a current seamless reservation travel reservation failure message explaining that the reservation failure is due to the existence of toll stations with difficulties in vehicle information identification, and send the toll stations involved in the current seamless reservation travel with difficulties in vehicle information identification to the station management module so that the station management module can manage station information; it is also used to generate a seamless reservation travel to manual review vehicle information prompt message when receiving a seamless reservation travel to manual review instruction, so that manual correction of vehicle information such as license plate and vehicle type is possible; it is also used to generate a user appeal reminder message when receiving a user appeal prompt instruction to support the user in filling in appeal reasons and evidence related to external factors and uploading appeal evidence, and to provide appeal processing progress tracking; and to generate a second user appeal prompt window when receiving a second user appeal permission instruction to support the user in filling in appeal reasons and evidence related to external factors and uploading appeal evidence, and to provide appeal processing progress tracking. Correspondingly, in order to assist in handling special circumstances, the toll processing module 2 is also used to receive and verify the appeal reasons and evidence related to external factors. If the verification is successful, it indicates that the vehicle information identification error was indeed caused by external reasons, which led to the corresponding toll calculation error. The toll is then recalculated directly according to the correct information entered in the appeal information.

[0038] Furthermore, to address the issue of the lane toll system failing to accurately identify a vehicle as a contactless reservation vehicle due to network communication methods, and to assist in handling special circumstances, the passage service module 1 is also used to simultaneously generate an electronic pass card number and QR code associated with vehicle information when a user who has completed the contactless reservation service activation uses the contactless reservation application; the second special circumstances handling module 82 is also used to generate an initial electronic pass card instruction to replace the multi-source identification instruction to the passage service module 1 and the lane toll system 7 when the risk of difficulty in identifying user vehicle information is no greater than a first risk threshold but greater than a second risk threshold, so that the passage service module 1 generates a prompt message to display the electronic pass card number and QR code, and the lane toll system 7 generates a prompt message for scanning the code to manually verify the vehicle information, and receives the manual verification of the vehicle information to re-determine that the current vehicle is a contactless reservation vehicle.

[0039] Then, the third special case handling module is explained in detail as follows: The third special situation handling module 83 is mainly responsible for handling special situations involving multiple modes of transportation for a single vehicle. The third special situation handling module 83 establishes communication connections with the data storage and sharing module 3 and the lane toll system 7. Among these, multiple modes of transportation for a single vehicle may include CPC card passage, ETC passage, and contactless reservation travel. The module is designed with multiple priority sequences for different modes of transportation to select one mode of transportation.

[0040] The third special situation handling module 83 is used to receive the toll medium information of vehicles passing through each station uploaded by the lane toll system 7 in real time. The communication medium information includes CPC card passage, ETC passage, and contactless reservation travel. It determines whether there is a conflict between the toll mediums at each station (i.e., multiple toll mediums exist). Once a vehicle is detected to collect a CPC card or use ETC when passing through the current contactless reservation travel station, it is determined that there is a toll medium conflict. If a toll medium conflict is determined, contactless reservation travel is generated as the highest priority passage method. At the same time, for passage methods with lower priority, CPC card recycling or clearing of the currently used ETC information is generated and sent to the lane toll system. This allows the lane toll system to display the CPC card recycling or clearing of the currently used ETC information and simultaneously send it to the passage service module. This allows the passage service module to display the upcoming CPC card recycling or clearing of the currently used ETC information, helping the user to know the handling method for the current special situation.

[0041] Next, the fourth special case handling module will be explained in detail as follows: The fourth special situation handling module 84 is mainly responsible for handling special situations involving seamless reservation travel for typical users or temporary vehicles. The fourth special situation handling module 84 establishes communication connections with the data storage and sharing module 3, the third-party car rental platform backend system 10, and the lane toll system 7. Among them, the typical users include users who frequently switch vehicle information; the temporary vehicles include rented temporary vehicles. Accordingly, to assist in handling special circumstances, the passage service module 1 is also used to provide a temporary vehicle seamless reservation travel request option. When a user clicks on the temporary vehicle seamless reservation travel request option, a temporary vehicle seamless reservation travel instruction is generated and sent to the fourth special circumstances handling module 84. The fourth special case handling module 84 is used to obtain historical user selection information for seamless reservation travel under the same user information, statistically analyze whether the user has frequently switched vehicle information based on the user's historical selection information for seamless reservation travel, and determine whether the user is a user who frequently switches vehicle information; if the user is determined to be a user who frequently switches vehicle information, then the vehicle information with a historical switching frequency greater than a preset frequency is obtained as the corresponding user's recommended vehicle information for seamless reservation travel and sent to the data storage and sharing module; it is also used to establish a real-time communication connection with the backend system of the third-party car rental platform when receiving a temporary vehicle seamless reservation travel instruction; Accordingly, to assist in handling special situations, the passage service module 1 is also used to, based on the received user seamless reservation travel recommended vehicle information, search for the corresponding user seamless reservation travel recommended vehicle information in the data storage and sharing module from the received entered user information, and directly generate seamless reservation travel recommended vehicle information entry options for users to directly select and enter vehicle information; it is also used to, based on the received entered user information, search for the corresponding user rental vehicle information in the third-party car rental platform's backend system, and directly generate seamless reservation travel rental vehicle information entry options for users to directly select and enter rental vehicle information.

[0042] Finally, the fifth special case handling module is explained in detail below: The fifth special case handling module 85 is mainly responsible for handling situations where a user's previous trip has not ended due to external factors, such as communication equipment failure. After marking the situation, it pushes the transaction reconciliation and status synchronization. It also establishes communication connections with the data storage and sharing module 3 and the lane toll system 7. The fifth special situation handling module 85 is used to receive vehicle information identified by the lane toll system 7 and query the information stored in the background that the vehicle's last seamless reservation trip has not ended, generate corresponding transaction reconciliation and status synchronization information and send it to the data storage and sharing module 3, and generate the CPC passage instruction to be issued to the passage service module 1. Accordingly, to assist in handling special situations, the passage service module 1 is used to receive the CPC passage instruction issued this time, generate the corresponding CPC passage prompt information, and interrupt the user's input of seamless reservation travel information; the data storage and sharing module 3 is used to synchronize the current vehicle information and the information of the last seamless reservation travel process (such as payment information) to the toll business processing module, and then synchronize it to the lane toll system, so that the lane toll system can change the information that the vehicle's last seamless reservation travel has not ended.

[0043] In a specific embodiment, considering that current contactless travel booking apps or mini-programs are set up on a provincial / municipal basis, cross-provincial travel situations may cause contactless booking to fail to reflect actual travel information, resulting in billing errors; in order to conduct more accurate credit management to address this violation, the system specifically includes: The credit management module 4 is used to analyze vehicle entry / exit information and payment information, identify vehicles that have violated traffic regulations, and complete user credit rating assessment based on the violations. During the process of obtaining user credit rating, it monitors and obtains vehicle entry / exit information, determines whether the current garage is near or outside the provincial border, generates a warning instruction for cross-provincial traffic violations to the passage service module 1 when the vehicle is near the provincial border, and generates a cross-provincial traffic violation instruction for cross-provincial traffic violations to the toll processing module 2 when the vehicle has crossed the provincial border. It also counts the number of times the user has crossed the provincial border, sets the corresponding non-disabled period for seamless reservation travel, and sends it to the passage service module 1. The passage service module 1 is also used to receive user's cross-provincial passage violation warning instruction, generate user's cross-provincial passage violation warning prompt information, and generate notification information for the user to drive back in time or exit the highway at the nearest exit and re-collect a card to leave the province; it is also used to display the non-disabled period of contactless reservation travel to the user; the toll business processing module 2 is also used to obtain vehicle entry / exit information when receiving user's cross-provincial violation passage instruction, query the toll amount of the corresponding out-of-province exit when leaving the provincial border, compare the out-of-province exit toll amount with the domestic exit toll amount, determine whether there is a difference in amount, calculate the supplementary payment amount if there is a difference in amount, and generate a supplementary payment order to the passage service module 1; the passage service module 1 is also used to display the supplementary payment order to the user and prompt the user to pay the supplementary fee.

[0044] In a specific embodiment, considering situations such as failed payment after the seamless booking process ends, and in order to conduct more accurate credit management for this violation, the system specifically includes: The credit management module 4 is used to analyze vehicle entry / exit information and payment information, identify vehicles that have defaulted on payments, and complete user credit rating assessment based on the default behavior of vehicles that have defaulted on payments. During the process of obtaining user credit rating, the module monitors and obtains user payment information and vehicle entry / exit information, and determines whether the current vehicle has completed payment within a preset time after leaving the toll station. If the current vehicle has not completed payment within the first preset time (3 minutes) after leaving the toll station, the module adds the current vehicle to the list of failed deductions and generates an instruction to prohibit the continued provision of contactless reservation travel services to the passage service module. The passage service module 1 is also used to initiate a deduction request within a preset time interval (2h) after the current vehicle leaves the toll station within a second preset time period (7 days) after receiving an instruction to prohibit the continued provision of contactless reservation travel services. After detecting successful deduction, the module will synchronize the successful deduction result to the credit management module 4. If the deduction fails after the second preset time after the current vehicle leaves the toll station, a text message notification of unpaid fees will be generated. If the deduction fails after the third preset time (15 days) after the current vehicle leaves the toll station, a blacklist request instruction will be generated to the credit management module 4 based on the users and vehicles that have been notified by text message and have not yet paid the fees. The credit management module 4 is also used to remove the vehicle from the list of failed deductions upon receiving a successful deduction result; it is also used to add users and vehicles that have been notified by SMS but have not yet paid the fees to the blacklist when a blacklist request instruction is received, and to remove them from the blacklist after receiving the supplementary payment information.

[0045] like Figure 3 As shown in the figure, this application discloses a method for contactless reservation travel on highways, the specific steps of which include: S1. Configure the opening status and time of the contactless reservation passage service at each toll station on the highway.

[0046] Specifically, the toll stations for contactless reservation travel can be added using the site management module. After the addition is completed, the opening status and opening time of each toll station configured in the site management module will be synchronized to the passage service module.

[0047] S2. Receive user registration information and user activation information for seamless booking travel services.

[0048] Specifically, such as Figure 4 As shown, the system uses the access service module to receive the registration information entered by the user, including user information and vehicle information (bound to the user information); based on the entered user information, vehicle information and the rules of the seamless reservation travel service, it determines whether the user can use the seamless reservation travel service. If the user meets the conditions, the system authorizes the activation of the reservation travel service and signs up for the payment deduction service, thus completing the activation of the seamless reservation travel service. The system utilizes the access service module to synchronize user information for seamless reservation travel services and vehicle information bound to user information to the toll processing module via the data storage and sharing module. It also utilizes the access service module to obtain the reservation station information and reservation time information for seamless reservation travel entered by users and synchronizes them to the toll processing module via the data storage and sharing module.

[0049] S3. Check whether vehicles entering / exiting the toll station meet the requirements for contactless reservation travel. For vehicles that meet the requirements, release them and calculate the toll. Push the fee information to the user and send vehicle entry and exit information notifications.

[0050] like Figure 4As shown, when a user who has activated the contactless reservation service drives to the toll station entrance lane, the toll processing module receives a reservation vehicle verification request from the lane toll system and returns contactless reservation vehicle information. The lane toll system obtains the contactless reservation vehicle information and, combined with its own vehicle license plate information, determines that the vehicle is a contactless reservation vehicle and has successfully completed an entrance cardless transaction. Based on the query results, the system assists in controlling the equipment to allow passage. After the vehicle passes through, the toll processing module receives the vehicle entry information uploaded by the lane toll system and synchronizes it to the passage service module.

[0051] When a user who has activated the contactless reservation service arrives at the toll station exit lane, the toll processing module receives a reservation vehicle verification request from the lane toll system and returns contactless reservation vehicle information. The lane toll system obtains this information and, combined with its own license plate recognition, determines whether the vehicle is a contactless reservation vehicle and whether a successful cardless entry transaction has been completed. The toll processing module then uses the license plate recognition information to provide route reconstruction and toll calculation services for the contactless reservation vehicle, uploading the toll to the toll service module so the user can complete payment. Payment information is then obtained and sent back to the lane toll system, enabling the lane toll system to obtain payment information and assist in vehicle release. After the vehicle passes through, the toll processing module receives the vehicle exit information uploaded by the lane toll system and synchronizes it to the toll service module.

[0052] The above scenarios primarily apply to users who have already authorized and signed up for the automatic payment deduction service. The lane toll system determines whether the vehicle is a reserved vehicle and supports the deduction service based on vehicle query information, and directly issues a gate-raising command, allowing the vehicle to pass without a card. After the vehicle passes, the toll processing module uploads the toll fee to the toll service module, enabling the user to complete direct deduction payment using the toll service module. However, there are also users who have only activated the seamless reservation travel service but have not authorized and signed up for the automatic payment deduction service. In this case, the lane toll system determines whether the vehicle is a reserved vehicle and does not support the deduction service based on vehicle query information. The lane toll system obtains the vehicle's billing information from the toll processing module, which uploads the toll fee to the toll service module. The toll service module then pushes a payment order to the user. The toll service module transmits the payment information through various modules and back to the lane toll system, allowing the lane toll system to receive the query and payment results and control the device to release the vehicle.

[0053] S4. Analyze vehicle entry / exit information and payment information to identify vehicle default behaviors, including default passage and default payment, and adjust the user's credit rating based on the vehicle default behavior to obtain the adjusted user credit rating.

[0054] Specifically, the credit management module analyzes vehicle entry / exit information and payment information to identify vehicle default behaviors, including defaulted passage and defaulted payment. Based on the vehicle default behavior, the user's credit rating is adjusted, and the adjusted user credit rating is obtained and synchronized to the passage service module.

[0055] In a specific embodiment, step S3 of the method, during the process of releasing and calculating charges for vehicles using contactless reservation services, further includes: determining whether there are any special circumstances and handling them accordingly, in order to assist in completing the release and charge calculation for vehicles using contactless reservation services.

[0056] This application also discloses a computer-readable storage medium.

[0057] Specifically, the computer-readable storage medium stores a computer program that can be loaded by a processor and executed, such as the aforementioned highway contactless reservation travel method. The computer-readable storage medium includes, for example, various media capable of storing program code, such as USB flash drives, portable hard drives, read-only memory (ROM), random access memory (RAM), magnetic disks, or optical disks.

[0058] This application also discloses a computer device.

[0059] Specifically, the computer device includes a memory and a processor, with the memory storing a computer program that can be loaded by the processor and executed to implement the aforementioned seamless highway reservation travel method.

[0060] The above are all preferred embodiments of this application and are not intended to limit the scope of protection of this application. Any feature disclosed in this specification (including the abstract and drawings) may be replaced by other equivalent or similar features unless specifically stated otherwise. That is, unless specifically stated otherwise, each feature is only one example of a series of equivalent or similar features.

Claims

1. A seamless reservation travel system for highways, characterized in that, include: The system includes a toll collection service module, a toll processing module, a data storage and sharing module, a credit management module, a site management module, and a user management module. The toll processing module establishes a communication connection with the lane toll system; The passage service module serves as the user operation terminal, providing user registration services for entering user and vehicle information, supporting users to activate seamless reservation travel services, providing passage fee payment services, and providing vehicle travel itinerary message notification services. The toll processing module is used to receive vehicle-related information synchronized by the data storage and sharing module and verification requests uploaded by the lane toll system. Based on the verification requests, it transmits vehicle information for the seamless reservation service to the lane toll system, enabling the lane toll system to query whether a vehicle is a seamless reservation vehicle based on the identified license plate information. Based on the query results, it controls the equipment to release the vehicle and transmits back the license plate recognition information, vehicle entry information, and vehicle exit information. The module also provides route reconstruction and toll calculation services for seamless reservation vehicles based on the license plate recognition information, and uploads the toll to the toll service module so that users can complete payment using the toll service module. The data storage and sharing module establishes communication connections with all other modules to receive and synchronize user information, vehicle information, vehicle entry / exit information, payment information, user credit rating, and site configuration information to modules with corresponding information requirements. The credit management module is used to analyze vehicle entry / exit information and payment information, identify vehicle default behaviors including default passage and default payment, and adjust the user's credit rating based on the vehicle default behavior to obtain the adjusted user credit rating, so as to assist the passage service module in determining whether to authorize the user to open the reservation travel service. The site management module is used to configure the status and opening time of each toll station for whether it is open for contactless reservation travel, so as to assist the passage service module in determining whether to allow users to open the reservation travel service of each toll station. The user management module is used to support business personnel in modifying user information or vehicle information bound to user information.

2. The highway contactless reservation travel system according to claim 1, characterized in that, Also includes: Special case handling module; The special case handling module includes: a first special case handling module responsible for handling errors in information input caused by the user's own reasons; The first special case handling module is used to monitor the synchronized data in the data storage and sharing module in real time, determine the current seamless reservation travel stage, generate a secondary confirmation instruction to the passage service module when it is determined that the current seamless reservation travel is in the reservation stage, generate an information modification prompt instruction to the passage service module when it is determined that the current seamless reservation travel is in the reservation and pre-passage stage, generate a first user appeal permission instruction to the passage service module when it is determined that the current seamless reservation travel is in the passage / post-passage stage. The passage service module is also used to, upon receiving a secondary confirmation instruction, generate a secondary confirmation prompt window for the received user and vehicle information in stages to support the user in completing the secondary confirmation of some of the entered information; for the received user-entered seamless reservation travel information involving toll station information and reservation time, generate a secondary confirmation prompt window for toll station information and reservation time to support the user in completing the secondary confirmation of some of the entered information; it is also used to generate an information modification prompt window when receiving an information modification prompt instruction to support the user in modifying information within a limited number of times; and it is also used to generate a first user appeal prompt window when receiving a first user appeal permission instruction to support the user in filling in appeal reasons and uploading appeal evidence related to the user's own factors. The toll processing module is also used to receive and verify the appeal reasons and evidence related to the user's own factors. After successful verification, it determines whether the number of appeals received exceeds the preset number of appeals. If it does not exceed the preset number of appeals and is determined to be a non-malicious act, the toll fee is recalculated according to the correct information entered in the appeal information, and a preset information correction fee is added. If it is determined that the number of appeals exceeds the preset number of appeals and is determined to be a malicious act, the larger value between the recalculated toll fee and the original calculated toll fee is taken as the final toll fee.

3. The highway contactless reservation travel system according to claim 2, characterized in that, The special situation handling module also includes a second special situation handling module responsible for handling difficulties in vehicle information identification due to external factors, and the second special situation handling module is connected to the data storage and sharing module, the highway meteorological data backend system and the lane toll system. The second special case handling module is used to monitor the synchronized data in the data storage and sharing module in real time, while receiving weather data for the corresponding road section of the contactless reservation travel station entered by the user in the highway meteorological data system, and receiving equipment failure data for the contactless reservation travel station entered by the user in the lane toll system; using a neural network algorithm, combined with weather data and equipment failure data, it predicts the risk of difficulty in identifying vehicle information when passing through the contactless reservation travel station; when the risk of difficulty in identifying user vehicle information is greater than the first risk threshold, and it is determined that the current contactless reservation travel is in the reservation stage, it generates a contactless reservation travel interruption warning message to the passage service module; when the risk of difficulty in identifying user vehicle information is greater than the first risk threshold, and it is determined that the current contactless reservation travel is in the reservation stage, it generates a contactless reservation travel interruption warning message to the passage service module. When the risk threshold is reached, and it is determined that the current seamless reservation travel is in the post-reservation stage, a seamless reservation travel transfer instruction to manual processing is generated and sent to the lane toll system, so that the lane toll system generates a prompt message for manual review of vehicle information; when the risk of difficulty in identifying user vehicle information is no greater than the first risk threshold but greater than the second risk threshold, a multi-source identification instruction is generated and sent to the lane toll system, so that the lane toll system establishes communication with the multi-source vehicle information identification device and obtains multi-source vehicle information identification data to complete vehicle information identification, and simultaneously generates a user appeal prompt instruction to the passage service module; when the risk of difficulty in identifying user vehicle information is no greater than the second risk threshold, a second user appeal permission instruction is generated and sent to the passage service module. The passage service module is also used to receive a seamless reservation interruption warning message, generate a seamless reservation failure message, and send the toll stations involved in the seamless reservation that have difficulty identifying vehicle information to the station management module so that the station management module can manage the station information; when receiving a seamless reservation transfer instruction to manual verification, generate a seamless reservation transfer to manual verification vehicle information prompt message; when receiving a user appeal prompt instruction, generate a user appeal reminder message to support the user in filling in appeal reasons and evidence related to external factors and uploading appeal evidence; when receiving a second user appeal permission instruction, generate a second user appeal prompt window to support the user in filling in appeal reasons and evidence related to external factors and uploading appeal evidence. The toll processing module is also used to receive and verify the appeal reasons and evidence related to external factors, and after successful verification, recalculate the toll according to the correct information entered in the appeal information.

4. The highway contactless reservation travel system according to claim 2, characterized in that, The special situation handling module also includes a third special situation handling module responsible for handling multiple passage media for one vehicle, and the third special situation handling module is connected to the data storage and sharing module and the lane toll system; The third special case handling module is used to receive the toll medium of vehicles passing through each station uploaded by the lane toll system in real time. The communication medium includes CPC card passage, ETC passage and contactless reservation travel. It determines whether there is a conflict between the toll mediums of each station. If a conflict is found, it generates a passage mode with contactless reservation travel as the highest priority. At the same time, it generates a CPC card recycling or clearing of the currently used ETC information prompt for the lower priority passage mode and sends it to the lane toll system so that the lane toll system displays the CPC card recycling or clearing of the currently used ETC information prompt. It also sends it to the passage service module so that the passage service module displays the CPC card recycling or clearing of the currently used ETC information prompt.

5. The highway contactless reservation travel system according to claim 2, characterized in that, The special circumstances handling module also includes a fourth special circumstances handling module responsible for handling seamless reservation travel involving typical users or temporary vehicles, and the fourth special circumstances handling module is connected to the data storage and sharing module, the third-party car rental platform backend system, and the lane toll system; the typical users include users who frequently switch vehicle information; the temporary vehicles include rented temporary vehicles; The passage service module is also used to provide a temporary vehicle seamless reservation travel option. When a user clicks on the temporary vehicle seamless reservation travel option, a temporary vehicle seamless reservation travel instruction is generated and sent to the fourth special situation handling module. The fourth special case handling module is used to obtain historical user selection information for seamless reservation travel under the same user information, statistically analyze whether the user has frequently switched vehicle information based on the user's historical selection information for seamless reservation travel, and determine whether the user is a user who frequently switches vehicle information; if the user is determined to be a user who frequently switches vehicle information, the module obtains vehicle information with a historical switching frequency greater than a preset frequency as the corresponding user's recommended vehicle information for seamless reservation travel and sends it to the data storage and sharing module; it is also used to establish a real-time communication connection with the backend system of the third-party car rental platform when receiving a temporary vehicle seamless reservation travel instruction. The access service module is also used to, based on the received user seamless booking recommendation vehicle information, search for the corresponding user seamless booking recommendation vehicle information in the data storage and sharing module from the received entered user information, and directly generate seamless booking recommendation vehicle information entry options for users to directly select and enter vehicle information; it is also used to, based on the received entered user information, search for the corresponding user rental vehicle information in the backend system of a third-party car rental platform, and directly generate seamless booking rental vehicle information entry options for users to directly select and enter rental vehicle information.

6. The highway contactless reservation travel system according to claim 1, characterized in that, The credit management module is used to analyze vehicle entry / exit information and payment information, identify vehicles that have violated traffic regulations, and complete user credit rating assessment based on these violations. During the process of obtaining user credit ratings, it monitors and acquires vehicle entry / exit information, determines whether the current garage is near or outside a provincial border, generates a cross-provincial traffic violation warning for the user when the vehicle is near a provincial border, and generates a cross-provincial traffic violation instruction for the user when the vehicle has crossed a provincial border, sending it to the toll processing module. It also counts the number of times the user has crossed provincial borders, sets corresponding restrictions on seamless reservation travel periods, and sends these restrictions to the toll processing module. The passage service module is also used to receive user's cross-provincial passage violation warning instruction, generate user's cross-provincial passage violation warning prompt information, and generate notification information for the user to drive back in time or exit the highway at the nearest exit and re-collect the card to leave the province; it is also used to display the period during which the contactless reservation travel is prohibited to the user. The toll processing module is also used to receive a user's cross-province default passage instruction, obtain vehicle entry / exit information, query the corresponding out-of-province exit toll amount, compare the out-of-province exit toll amount with the in-province exit toll amount, determine whether there is a difference in amount, calculate the supplementary payment amount if there is a difference in amount, and generate a supplementary payment order to the passage service module. The access service module is also used to display supplementary payment orders to users.

7. The highway contactless reservation travel system according to claim 1, characterized in that, The credit management module is used to analyze vehicle entry / exit information and payment information, identify vehicles that have defaulted on payments, and complete user credit rating assessment based on the default behavior of vehicles that have defaulted on payments. During the process of obtaining user credit rating, the module monitors and obtains user payment information and vehicle entry / exit information, and determines whether the current vehicle has completed payment within a preset time after leaving the toll station. If the current vehicle has not completed payment within the first preset time after leaving the toll station, the current vehicle is added to the payment failure list, and an instruction to prohibit the continued provision of contactless reservation travel services is generated and sent to the passage service module. The passage service module is also used to initiate a deduction request at a preset interval within a second preset time after the current vehicle leaves the toll station when it receives an instruction to prohibit the continued provision of contactless reservation travel services, and to synchronize the deduction success result to the credit management module after detecting successful deduction. If the payment fails to be deducted after the second preset time after the vehicle leaves the toll station, an SMS notification of the risk of unpaid fees will be generated. If the payment fails to be deducted three preset times after the current vehicle leaves the toll station, a blacklist request instruction will be generated for the credit management module based on the users and vehicles that have been notified by SMS and whose fees have not yet been paid. The credit management module is also used to remove the vehicle from the list of failed deductions upon receiving a successful deduction result; it is also used to add users and vehicles that have been notified by SMS but have not yet paid the fees to the blacklist upon receiving a blacklist request instruction, and to remove them from the blacklist upon receiving supplementary payment information.

8. A method for seamless highway reservation travel using the system described in any one of claims 1 to 7, characterized in that, include: Configure the opening status and time of the contactless reservation passage service at each toll station on the highway; Receive user registration information and user activation information for the seamless booking travel service; Check whether vehicles entering / exiting the toll station meet the requirements for contactless reservation travel. For vehicles that meet the requirements, release them and calculate the toll. Push the toll information to the user and send notifications of vehicle entry and exit information. Analyze vehicle entry / exit information and payment information to identify vehicle default behaviors, including unauthorized passage and unauthorized payment, and adjust the user's credit rating based on the vehicle default behavior to obtain the adjusted user credit rating.

9. A computer-readable storage medium, characterized in that, The computer-readable storage medium includes a stored computer program, wherein, when the computer program is executed, it controls the device on which the computer-readable storage medium is located to perform the method as described in any one of claims 1 to 7.

10. A computer device, characterized in that, The computer device includes a memory, a processor, and a program stored in and executable on the memory, the program being executed by the processor to implement the steps of the method as described in any one of claims 1 to 7.

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