A tourism whole-process intelligent management method and system

Abstract

The present application relates to the technical field of tourism process management, and particularly relates to a tourism whole-process intelligent management method and system; each node in a tourism itinerary is split into multiple different tourism events; when a tourism event starts, a guide terminal sends event start information to the management terminal, and broadcasts a verification signal every second preset time interval through its own Bluetooth module; a user terminal in the vicinity will receive the verification signal and send a feedback signal to the management terminal; if the management terminal does not receive the feedback signal sent by the user terminal on time, it indicates that the user terminal corresponding to the tourist is far away from the guide, and there is a risk of getting lost; the management terminal judges whether the itinerary state of the current tourism event is normal based on whether the current time and the current location in the event start information match the tourism itinerary arrangement information.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of tourism process management, and particularly relates to a tourism whole-process intelligent management method and system. BACKGROUND

[0002] With the vigorous development of tourism products, the application of intelligent tourism technology is more and more widely; for example: the tourism product provider establishes a tourism management platform; through the tourism management platform, the transportation, accommodation, scenic spot visiting and other links of the tourism product can be planned and deployed in advance; in the whole tourism process, whether the travel schedule is on time and accurate, and the personal safety of the passengers is the most need to be supervised; but the supervision scheme for the whole process execution of the tourism product and the personal safety situation is relatively lacking. SUMMARY

[0003] The main purpose of the present application is to provide a tourism whole-process intelligent management method and system, which aims to solve the problem that the supervision scheme for the whole process execution of the tourism product and the personal safety situation is relatively lacking.

[0004] The technical scheme provided by the present application is:

[0005] A tourism whole-process intelligent management method applied to a tourism whole-process intelligent management system; the system comprises a management terminal, a guide terminal and a user terminal; the guide terminal and the management terminal are in communication connection; the guide terminal and the user terminal are both provided with a Bluetooth module; the method comprises:

[0006] Before the start of the tourism schedule, the management terminal establishes a corresponding relationship between the guide terminal and the user terminal participating in the tourism schedule;

[0007] When the tourism event starts, the guide terminal sends event start information to the management terminal, and continuously broadcasts a verification signal around itself every first preset time interval through the Bluetooth module of the guide terminal, wherein the event start information comprises a tourism event name, a current time and a current location;

[0008] Whenever the user terminal receives a verification signal from the guide terminal through the Bluetooth module of the user terminal, the user terminal sends a feedback signal to the management terminal;

[0009] The management terminal marks the guide terminal sending the event start information as a first target terminal, marks the user terminal corresponding to the first target terminal as a second target terminal, and obtains tourism schedule arrangement information corresponding to the first target terminal, wherein the tourism schedule arrangement information comprises a plurality of scheduled tourism event names, and scheduled time periods and scheduled location ranges corresponding to each scheduled tourism event name;

[0010] The management terminal determines whether the travel state of the current travel event is normal based on the event start information corresponding to the first target terminal and the travel schedule information.

[0011] The management terminal generates a risk of the passenger getting lost based on the feedback signal from the second target terminal.

[0012] Preferably, the management terminal determines whether the travel state of the current travel event is normal based on the event start information corresponding to the first target terminal and the travel schedule information, including:

[0013] The management terminal acquires a scheduled travel event name corresponding to a scheduled time period and a scheduled range consistent with the travel event name in the event start information, and marks them as a target time period and a target range, respectively;

[0014] When the first condition and the second condition are met simultaneously, the management terminal determines that the travel state of the current travel event is normal, wherein the first condition is that the current location in the event start information is within the target range, and the second condition is that the interval between the current time in the event start information and the start time of the target time period is less than the second preset time length;

[0015] When the first condition is met and the second condition is not met, the management terminal determines that the travel state of the current travel event is abnormal, and the abnormal type is time abnormality;

[0016] When the second condition is met and the first condition is not met, the management terminal determines that the travel state of the current travel event is abnormal, and the abnormal type is location abnormality.

[0017] Preferably, it further includes:

[0018] When the travel event ends, the guide terminal sends event end information to the management terminal, and stops broadcasting the verification signal around through its own Bluetooth module, wherein the event end information includes the travel event name, the current time and the current location;

[0019] After receiving the event end information, the management terminal determines whether the event start information corresponding to the same travel event has been received;

[0020] If yes, the management terminal takes the current time in the event start information as the first time, and takes the current time in the event end information corresponding to the same travel event as the second time;

[0021] The management terminal acquires the overlapping time length between the time period between the first time and the second time and the target time period;

[0022] The management terminal determines whether the travel state of the current travel event is normal based on the coincidence duration, the target time period, the target range, and the event start information and the event end information corresponding to the same travel event.

[0023] Preferably, the management terminal determines whether the travel state of the current travel event is normal based on the coincidence duration, the target time period, the target range, and the event start information and the event end information corresponding to the same travel event, including:

[0024] When the third condition and the fourth condition are met simultaneously, the management terminal determines that the travel state of the current travel event is normal, wherein the third condition is that the current location in the event end information is within the target range, and the fourth condition is that the ratio of the coincidence duration to the duration of the target time period is greater than a preset ratio, and the interval between the current time in the event end information and the end time of the target time period is less than a second preset duration.

[0025] When the third condition is met and the fourth condition is not met, the management terminal determines that the travel state of the current travel event is abnormal, and the abnormal type is time abnormality.

[0026] When the fourth condition is met and the third condition is not met, the management terminal determines that the travel state of the current travel event is abnormal, and the abnormal type is location abnormality.

[0027] Preferably, the management terminal generates the lost risk of the passenger based on the feedback signal from the second target terminal, including:

[0028] The management terminal marks the current time in the event start information sent by the first target terminal as a start time;

[0029] If the current time is a time after i first preset durations from the start time, the management terminal acquires the number of feedback signals from the jth second target terminal received at the current time , wherein i and j are positive integers greater than or equal to 1, and i is sequentially accumulated from 1;

[0030] The management terminal determines whether the fifth condition or the sixth condition is met, wherein the fifth condition is: , and the sixth condition is: ;

[0031] If the fifth condition is met, the management terminal marks the second target terminal that meets the fifth condition as an abnormal terminal, and determines that the lost risk of the passenger corresponding to the abnormal terminal is medium risk.

[0032] if the sixth condition is met, the management terminal marks the second target terminal meeting the sixth condition as a dangerous terminal, and determines that the missing risk of the visitor corresponding to the dangerous terminal is high risk, wherein the magnitude of i is 1 each time, after i is accumulated each time, the management terminal acquires the number of feedback signals from the jth second target terminal at the current time , until the management terminal receives the event end information sent by the first target terminal.

[0033] Preferably, further comprising:

[0034] When there is an abnormal terminal, the management terminal sends a warning instruction to the first target terminal corresponding to the abnormal terminal;

[0035] The first target terminal continuously sends a first sound signal of a first predetermined frequency to the surrounding through the loudspeaker of the first target terminal based on the warning instruction;

[0036] After the second target terminal receives the first sound signal with the frequency of the first predetermined frequency, the second target terminal acquires the average value of the sound intensity value of the first sound signal in the past third predetermined time, and marks it as a receiving intensity value;

[0037] The second target terminal sends the receiving intensity value to the guide terminal every third predetermined time;

[0038] The guide terminal judges whether the receiving intensity value from the abnormal terminal is received;

[0039] If yes, the guide terminal stops receiving the receiving intensity value sent by the second target terminal other than the abnormal terminal, sends prompt information to all second target terminals, and stops broadcasting the verification signal to the surrounding, wherein the prompt information is used to prompt the visitor to wait in place;

[0040] During the movement of the guide personnel, the guide terminal receives and displays the numerical value of the latest receiving intensity value from the abnormal terminal in real time through the display module;

[0041] If no, the guide terminal dials a phone call to the abnormal terminal;

[0042] When the guide has found the visitor corresponding to the abnormal terminal, the guide terminal generates a safety instruction and sends it to the management terminal;

[0043] When there is a dangerous terminal, the management terminal sends a search instruction to the first target terminal corresponding to the dangerous terminal;

[0044] The first target terminal calls the dangerous terminal based on the searching instruction.

[0045] Preferably, the method further comprises:

[0046] The guide terminal marks the second target terminal other than the abnormal terminal as a normal terminal;

[0047] The guide terminal emits a second sound signal with a fifth preset duration and a second predetermined frequency every fourth preset duration, wherein the fourth preset duration is greater than the fifth preset duration;

[0048] The abnormal terminal acquires a sound intensity value at the kth sampling time in the second sound signal with the second predetermined frequency received in the past fourth preset duration ;

[0049] The abnormal terminal calculates a first intensity change rate based on The first intensity change rate can reflect the moving trend of the tourist corresponding to the abnormal terminal relative to the guide, and is sent to the guide terminal;

[0050] The normal terminal receives the second sound signal with the second predetermined frequency, and acquires a sound intensity value of the second sound signal received in the past fourth preset duration, wherein The sound intensity value is a sound intensity value at the kth sampling time in the second sound signal received by the qth normal terminal in the past fourth preset duration;

[0051] The normal terminal calculates a second intensity change rate based on The second intensity change rate can reflect the moving trend of the tourist corresponding to the normal terminal relative to the guide, and is sent to the guide terminal;

[0052] The guide terminal determines the risk of losing the tourist corresponding to the abnormal terminal based on the first intensity change rate and the second intensity change rate sent by each normal terminal.

[0053] Preferably, the guide terminal determines the risk of losing the tourist corresponding to the abnormal terminal based on the first intensity change rate and the second intensity change rate sent by each normal terminal, and the method comprises:

[0054] The guide terminal calculates an average intensity change rate based on the second intensity change rate sent by each normal terminal:

[0055] ,

[0056] In the formula, The average intensity change rate is the average intensity change rate; a second intensity change rate corresponding to the qth normal terminal, 1≤q≤Q, Q being the total number of normal terminals;

[0057] when the first intensity change rate and the average intensity change rate are both positive numbers, and the first intensity change rate is smaller than the average intensity change rate, the guide terminal determines that the risk of the abnormal terminal corresponding tourist is high;

[0058] when the first intensity change rate and the average intensity change rate are both negative numbers, and the first intensity change rate is smaller than the average intensity change rate, the guide terminal determines that the risk of the abnormal terminal corresponding tourist is high;

[0059] when the first intensity change rate is negative, and the average intensity change rate is positive, the guide terminal determines that the risk of the abnormal terminal corresponding tourist is high.

[0060] The application further provides a tourism full-process intelligent management system applying the tourism full-process intelligent management method; the system comprises a management terminal, a guide terminal and a user terminal; the guide terminal and the management terminal are in communication connection; the guide terminal and the user terminal are both provided with a Bluetooth module.

[0061] Through the above technical solution, the following beneficial effects can be achieved:

[0062] The tourism full-process intelligent management method provided by the application can solve the problem that the supervision scheme for the full-process execution of the tourism product and the personal safety condition is relatively lacking; first, the guide terminal and the user terminal participating in the current tourism trip are established in a corresponding relationship; the application splits each node in the tourism trip into a plurality of different tourism events; when starting a tourism event, the guide terminal sends event start information to the management terminal, and broadcasts a verification signal every first preset time interval through the Bluetooth module; the user terminal in the vicinity will receive the verification signal, and thus sends a feedback signal to the management terminal; if the management terminal does not receive the feedback signal sent by the user terminal as scheduled, it indicates that the user terminal does not receive the verification signal as scheduled, and thus the user terminal corresponding tourist is far away from the guide, and there is a risk of getting lost; the management terminal generates the risk of the passenger getting lost based on the feedback signal from the second target terminal according to the above principle; in addition, the management terminal judges whether the trip state of the current tourism event is normal based on whether the current time and the current location in the event start information match the tourism trip arrangement information; therefore, the technical solution provided by the application can quickly and accurately supervise the full-process node execution of the tourism product and the personal safety condition of the tourist. BRIEF DESCRIPTION OF DRAWINGS

[0063] To more clearly illustrate the technical solutions in the embodiments of the present invention or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on the structures shown in these drawings without creative effort.

[0064] Figure 1 This is a flowchart illustrating the first embodiment of a smart tourism management method for the entire process proposed in this invention. Detailed Implementation

[0065] It should be understood that the specific embodiments described herein are for illustrative purposes only and are not intended to limit the scope of the invention.

[0066] This invention proposes a smart management method and system for the entire tourism process.

[0067] As attached Figure 1 As shown, in the first embodiment of the intelligent management method for the entire tourism process proposed in this invention, the intelligent management method for the entire tourism process is applied to an intelligent management system for the entire tourism process; the system includes a management terminal, a tour guide terminal, and a user terminal; the tour guide terminal and the management terminal are communicatively connected; the tour guide terminal is carried by the tour guide, and the user terminal is carried by the tourist (e.g., a smartphone); both the tour guide terminal and the user terminal are equipped with a Bluetooth module; this embodiment includes the following steps:

[0068] Step S110: Before the start of the tour, the management terminal establishes a correspondence between the tour guide terminal and the user terminal participating in this tour.

[0069] Step S120: When a tour event begins, the tour guide terminal sends event start information to the management terminal and broadcasts a verification signal to the surrounding area every first preset time interval (e.g., 1 minute) via its own Bluetooth module. The event start information includes the tour event name, the current time, and the current location.

[0070] Specifically, the tourism event names here refer to the names of various tourism events within a tourism itinerary. Typically, a single tourism itinerary includes multiple tourism event names; for example: 1. "Traveling to Scenic Area A by car on February 1, 2025" represents a transportation event (the purpose of this transportation event is to travel to Scenic Area A by car); 2. "Visiting Scenic Area A on February 1, 2025" represents a sightseeing event (this sightseeing event refers to visiting Scenic Area A on February 1, 2025). By breaking down the entire tourism itinerary into multiple tourism events, it is more convenient to comprehensively manage each node of the tourism itinerary.

[0071] Specifically, the guide terminal comprises a touchable display module, the tour event name in the event start information is selected by the guide through the display module of the guide terminal in the form of tabs, the current time is determined by the guide terminal grabbing the clock information of itself, and the current position is determined by the guide terminal through the GPS module of itself.

[0072] Specifically, the Bluetooth module can realize the broadcasting function, and the content, range, rate, etc. of the broadcast are limited by the protocol definition and hardware parameters depending on the specific Bluetooth protocol specification (BLE protocol, Bluetooth Low Energy); in the embodiment, the transmission power of the verification signal corresponding to different tour events is different; the transmission power of the verification signal is generally -20dBm to +4dBm; the coverage range of the verification signal is generally 50-200 meters; the higher the transmission power, the farther the coverage range of the verification signal; on the contrary, the smaller the power, the smaller the coverage range of the verification signal; therefore, for small-range tour events such as eating and drinking, the transmission power of the verification signal broadcast by the guide terminal during the event is small; for relatively large-range tour events such as scenic spot tour, the transmission power of the verification signal broadcast by the guide terminal during the event is large.

[0073] Step S130: whenever the user terminal receives a verification signal from the guide terminal through the Bluetooth module of itself, the user terminal sends a feedback signal to the management terminal.

[0074] Specifically, during the tour event, the user terminal broadcasts and sends a verification signal every first preset time interval, and the user terminal will receive the verification signal nearby, thereby sending a feedback signal to the management terminal; if the management terminal does not receive the feedback signal sent by the user terminal as scheduled, it means that the user terminal does not receive the verification signal as scheduled, and further means that the user terminal corresponding to the tourist is far away from the guide, and there is a risk of losing, and the management terminal can generate the risk of losing the tourist based on the feedback signal from the second target terminal.

[0075] Step S140: the management terminal marks the guide terminal sending the event start information as a first target terminal, marks the user terminal corresponding to the first target terminal as a second target terminal, and obtains the tour itinerary arrangement information corresponding to the first target terminal, wherein the tour itinerary arrangement information comprises a tour group name, a tour group member table, a plurality of scheduled tour event names, and scheduled time periods and scheduled position ranges corresponding to each scheduled tour event name.

[0076] Specifically, the travel arrangement information herein stores the reservation information (including the reservation period and the reservation location range) of all the travel events in the current travel itinerary; for example, taking a bus to A scenic spot on February 1, 2025, the corresponding reservation period of this travel event is from 7:00 to 9:00 on February 1, 2025, and the corresponding reservation location range is the area range including the departure location B and the A scenic spot.

[0077] Step S150: The management terminal determines whether the travel state of the current travel event is normal based on the event start information corresponding to the first target terminal and the travel arrangement information.

[0078] Specifically, the management terminal determines whether the travel is normal based on whether the current time in the event start information matches the reservation period in the travel arrangement information, and whether the current location in the event start information matches the reservation location range in the travel arrangement information, and further determines whether the travel state of the current travel event is normal.

[0079] Step S160: The management terminal generates the lost risk of the passenger based on the feedback signal from the second target terminal.

[0080] The tourism full-process intelligent management method can solve the problem that the supervision scheme for the full-process execution of the tourism product and the personal safety condition is relatively lacking. First, the guide terminal and the user terminal participating in the current travel itinerary are established in a corresponding relationship. The application divides each node in the travel itinerary into a plurality of different travel events. When starting a travel event, the guide terminal sends event start information to the management terminal, and broadcasts a verification signal every first preset time interval through its own Bluetooth module. The user terminal will receive the verification signal nearby, and thus sends a feedback signal to the management terminal. If the management terminal does not receive the feedback signal sent by the user terminal on time, it means that the user terminal does not receive the verification signal on time, and thus the user terminal corresponding to the passenger is far away from the guide, and there is a risk of getting lost. The management terminal generates the lost risk of the passenger based on the feedback signal from the second target terminal according to the above principle. In addition, the management terminal determines whether the travel state of the current travel event is normal based on whether the current time and the current location in the event start information match the travel arrangement information. Therefore, the technical scheme of the application can quickly and accurately supervise the full-process node execution of the tourism product and the personal safety condition of the passenger.

[0081] In a second embodiment of the tourism full-process intelligent management method, based on the first embodiment, step S150 includes the following steps:

[0082] Step S210: The management terminal acquires a scheduled time period and a scheduled range corresponding to the scheduled tour event name consistent with the tour event name in the event start information, and marks them as a target time period and a target range respectively.

[0083] Step S220: When the first condition and the second condition are both satisfied, the management terminal determines that the travel state of the current tour event is normal, wherein the first condition is that the current position in the event start information is within the target range, and the second condition is that the interval between the current time in the event start information and the start time of the target time period is less than a second preset time length (for example, 10 minutes).

[0084] Specifically, when the first condition and the second condition are both satisfied, it means that the difference between the start time of the current tour event and the scheduled time is not large, and the position of the tour guide when the current tour event starts is also within the scheduled target range, so it indicates that the travel state of the current tour event is normal.

[0085] Step S230: When the first condition is satisfied and the second condition is not satisfied, the management terminal determines that the travel state of the current tour event is abnormal, and the abnormal type is time abnormality.

[0086] Step S240: When the second condition is satisfied and the first condition is not satisfied, the management terminal determines that the travel state of the current tour event is abnormal, and the abnormal type is location abnormality.

[0087] In a third embodiment of the tour whole-process intelligent management method proposed in the application, based on the first embodiment, the embodiment further includes the following steps:

[0088] Step S310: When the tour event ends, the tour guide terminal sends event end information to the management terminal, and stops broadcasting the verification signal around through the Bluetooth module of the tour guide terminal, wherein the event end information includes the tour event name, the current time and the current position.

[0089] Specifically, the event end information here is the event end information determined by the tour guide through the tour guide terminal when a certain tour event ends; for example, when the tour in A scenic spot on February 1, 2025 ends, the tour guide terminal sends event end information to the management terminal, and the tour event name in the event end information is the tour in A scenic spot on February 1, 2025; at the same time, the event end information includes the current time and the current position of the tour guide terminal.

[0090] Step S320: After receiving the event end information, the management terminal judges whether the event start information corresponding to the same tour event has been received.

[0091] If yes, step S330 is performed: the management terminal takes the current time in the event start information as the first time, and takes the current time in the event end information corresponding to the same travel event as the second time.

[0092] Step S340: the management terminal acquires the length of time overlap between the first time and the second time and the target time period.

[0093] Specifically, the closer the overlap length is to the predetermined time period, the more the travel event meets the pre-set time requirement, that is, the more normal the travel state of the travel event is.

[0094] Step S350: the management terminal determines whether the travel state of the travel event is normal based on the overlap length, the target time period, the target range, and the event start information and the event end information corresponding to the same travel event.

[0095] Specifically, in the embodiment, the guide terminal sends the event end information to the management terminal when ending the travel event, and the management terminal determines whether the travel state of the travel event is normal based on the overlap length, the target time period, the target range, and the event start information and the event end information corresponding to the same travel event, so that the travel state of the travel event determined is more accurate.

[0096] In a fourth embodiment of the whole-process intelligent management method for tourism provided in the application, based on the second embodiment, step S350 includes the following steps:

[0097] Step S410: when the third condition and the fourth condition are met at the same time, the management terminal determines that the travel state of the travel event is normal, wherein the third condition is that the current position in the event end information is in the target range, and the fourth condition is that the ratio of the overlap length to the length of the target time period is greater than a pre-set ratio (for example, 0.9), and the interval between the current time in the event end information and the end time of the target time period is less than a second pre-set time length.

[0098] Specifically, the closer the overlap length is to the predetermined time period, the more the travel event meets the pre-set time requirement; therefore, when the ratio of the overlap length to the length of the target time period is greater than the pre-set ratio (0.9), and the interval between the current time in the event end information and the end time of the target time period is less than the second pre-set time length, it means that the travel event is more normal in time planning execution; when the current position in the event end information is in the target range, it means that the travel event is more normal in position planning execution.

[0099] Step S420: When the third condition is met and the fourth condition is not met, the management terminal determines that the itinerary state of the current tourism event is abnormal, and the abnormal type is time abnormality.

[0100] Step S430: When the fourth condition is met and the third condition is not met, the management terminal determines that the itinerary state of the current tourism event is abnormal, and the abnormal type is location abnormality.

[0101] In a fifth embodiment of the tourism whole-process intelligent management method provided in the application, based on the first embodiment, step S160 comprises the following steps:

[0102] Step S510: The management terminal marks the current time in the event start information sent by the first target terminal as the start time.

[0103] Step S520: If the current time is a time after the start time by i first preset time lengths, the management terminal acquires the number of feedback signals from the jth second target terminal sent at the current time , wherein i and j are positive integers greater than or equal to 1, and i is sequentially accumulated from 1.

[0104] Step S530: The management terminal determines whether the fifth condition or the sixth condition is met, wherein the fifth condition is: , and the sixth condition is: .

[0105] Specifically, for example, the start time in this embodiment is 9:10 am; if the current time is a time after the start time by 1 10-minute (9:20 am, at which time i=1), the guide terminal is ready to broadcast the second verification signal (i.e., the guide terminal has broadcasted a verification signal once), and the management terminal acquires the number of feedback signals from the jth second target terminal sent at the current time ; under normal circumstances, the number of feedback signals sent by each second target terminal at this time should all be 1.

[0106] Step S540: If the fifth condition is met, the management terminal marks the second target terminal meeting the fifth condition as an abnormal terminal, and determines that the risk of losing the tourist corresponding to the abnormal terminal is medium risk.

[0107] Specifically, for example, if the fifth condition is met, it indicates that the second target terminal meeting the fifth condition has When the second target terminal is missing 1 receiving verification signal, it means that the second target terminal is far away from the guide, and there is a certain risk of getting lost. Therefore, the risk of getting lost of the tourist corresponding to the second target terminal (i.e. the abnormal terminal) is determined as a medium risk.

[0108] Step S550: If the sixth condition is met, the management terminal marks the second target terminal meeting the sixth condition as a dangerous terminal, and determines the risk of getting lost of the tourist corresponding to the dangerous terminal as a high risk, wherein the value of i is increased by 1 each time, and steps S520 to S550 are executed once after each increase of i until the management terminal receives the event end information sent by the first target terminal.

[0109] Specifically, when i = 1, it is impossible that the second target terminal meeting the sixth condition exists. When i is at least equal to 2, if the sixth condition is met, it means that the second target terminal meeting the sixth condition is missing at least 2 receiving verification signals, and the probability of the second target terminal being far away from the guide is further increased, and there is a high risk of getting lost. Therefore, the risk of getting lost of the tourist corresponding to the second target terminal (i.e. the dangerous terminal) is determined as a high risk.

[0110] Specifically, the value of i is increased by 1 each time, and steps S520 to S550 are executed once after each increase of i; that is, as the guide terminal continues to broadcast the verification signal to the surrounding area every first preset time period, the management terminal continuously judges the number of feedback signals sent by the jth second target terminal whether the fifth condition or the sixth condition is met; thereby continuously monitoring the personal safety of the tourists, so as to respond to the abnormal situation of personnel getting lost more quickly.

[0111] In the sixth embodiment of the tourism whole-process intelligent management method, based on the fifth embodiment, the embodiment further includes the following steps:

[0112] Step S601: When the abnormal terminal exists, the management terminal sends a warning instruction to the first target terminal corresponding to the abnormal terminal.

[0113] Step S602: The first target terminal continuously sends a first sound signal of a first predetermined frequency to the surrounding area through the loudspeaker of the first target terminal based on the warning instruction.

[0114] Specifically, the first predetermined frequency is in the range of [40Hz, 60Hz], and the guide terminal determines and sends the first predetermined frequency corresponding to the first sound signal to the corresponding user terminal at the beginning of the tourism event. The value of the first predetermined frequency is relatively low (for example, 50Hz), and the penetration of the first sound signal with a relatively low frequency is stronger, which is more convenient for the sound sensor of the second target terminal to receive.

[0115] Step S603: After the second target terminal receives the first sound signal with the first predetermined frequency (based on the sound sensor of the second target terminal), the average value of the sound intensity value of the first sound signal in the past third preset time length (for example, 3 seconds) is obtained, and is marked as the receiving intensity value.

[0116] Specifically, the size of the receiving intensity value of the second target terminal is inversely related to the distance between the second target terminal and the guide terminal.

[0117] Step S604: The second target terminal sends the receiving intensity value to the guide terminal every third preset time length.

[0118] Step S605: The guide terminal determines whether the receiving intensity value from the abnormal terminal is received.

[0119] If yes, step S606 is performed: the guide terminal stops receiving the receiving intensity value sent by the second target terminal other than the abnormal terminal, sends prompt information to all second target terminals, and stops broadcasting the verification signal to the surrounding, wherein the prompt information is used to prompt tourists to wait in place.

[0120] Specifically, if the guide terminal receives the receiving intensity value from the abnormal terminal, it proves that the abnormal terminal is still near the guide and is not far away, but it may be lost for a short time due to the large number of personnel in the scenic spot; Therefore, the guide terminal stops receiving the receiving intensity value sent by the second target terminal other than the abnormal terminal (i.e., focuses on receiving the receiving intensity value sent by the abnormal terminal), and sends prompt information to the abnormal terminal to remind tourists to wait in place, which is convenient for the guide to find; In this process, the guide terminal also sends prompt information to other second target terminals to remind other tourists to wait in place, so as to avoid the loss again. In addition, the guide terminal stops broadcasting the verification signal to the surrounding, so as to avoid the appearance of new abnormal terminals in the process of finding the tourists corresponding to the abnormal terminal.

[0121] Step S607: During the movement of the guide personnel, the guide terminal receives the latest receiving intensity value from the abnormal terminal in real time and displays the numerical value of the latest receiving intensity value from the abnormal terminal in real time through the display module.

[0122] Specifically, the guide personnel moves to find the tourist corresponding to the abnormal terminal, in the process, the guide terminal receives the latest received strength value from the abnormal terminal in real time and displays the value through the display module in real time, so that the guide personnel judges the distance between the guide personnel and the tourist corresponding to the abnormal terminal based on the value change; for example, when the value of the received strength value becomes larger and larger, it means that the distance between the guide personnel and the tourist corresponding to the abnormal terminal becomes smaller and smaller, which means that the current moving direction is the correct direction, otherwise it is the wrong direction; thus, direction guidance can be provided for the guide personnel to find.

[0123] If not, step S608 is performed: the guide terminal dials a phone to the abnormal terminal.

[0124] Specifically, if the guide terminal does not receive the received strength value from the abnormal terminal, it means that the abnormal terminal is currently far away from the guide, and in order to prevent further loss, a phone is directly dialed to the abnormal terminal to prevent the situation of completely losing.

[0125] Step S609: When the guide has found the tourist corresponding to the abnormal terminal, the guide terminal generates a safety instruction and sends it to the management terminal.

[0126] Specifically, when the guide has found the tourist corresponding to the abnormal terminal, the risk of loss is removed, so the guide terminal generates a safety instruction and sends it to the management terminal.

[0127] Step S610: When there is a dangerous terminal, the management terminal sends a finding instruction to the first target terminal corresponding to the dangerous terminal.

[0128] Step S611: The first target terminal dials a phone to the dangerous terminal based on the finding instruction.

[0129] Specifically, for the tourist corresponding to the dangerous terminal, the risk of loss is higher, and a phone is directly dialed to the dangerous terminal to find the position as soon as possible.

[0130] In a seventh embodiment of the tourism whole-process intelligent management method provided in the application, based on the fifth embodiment, the embodiment further includes the following steps:

[0131] Step S710: The guide terminal marks other second target terminals except the abnormal terminal as normal terminals.

[0132] Step S720: The guide terminal emits a second sound signal with a continuous duration of a fifth preset duration (for example, 5 seconds) and a frequency of a second predetermined frequency every fourth preset duration (for example, 10 seconds), wherein the fourth preset duration is greater than the fifth preset duration.

[0133] Step S730: the abnormal terminal acquires the sound intensity value of the kth sampling moment in the second sound signal received in the past fourth preset time length and having the second predetermined frequency .

[0134] Specifically, the determination manner of the second predetermined frequency, and the value range selection are consistent with the first predetermined frequency in the sixth embodiment.

[0135] Step S740: the abnormal terminal calculates the first intensity change rate capable of reflecting the moving trend of the tourist corresponding to the abnormal terminal relative to the guide, and sends the first intensity change rate to the guide terminal. The first intensity change rate capable of reflecting the moving trend of the tourist corresponding to the abnormal terminal relative to the guide is calculated, and is sent to the guide terminal.

[0136] Specifically, the first intensity change rate can reflect the change of the second sound signal received by the abnormal terminal; when the first intensity change rate is positive, it indicates that the second sound signal received by the abnormal terminal is successively larger, that is, the distance between the guide and the tourist corresponding to the abnormal terminal is gradually reduced, so the probability of the tourist corresponding to the abnormal terminal getting lost is actually not high.

[0137] On the contrary, when the first intensity change rate is negative, it indicates that the second sound signal received by the abnormal terminal is successively smaller, that is, the distance between the guide and the tourist corresponding to the abnormal terminal is gradually increased, so the probability of the tourist corresponding to the abnormal terminal getting lost is increased.

[0138] Step S750: the normal terminal receives the second sound signal with the second predetermined frequency, and acquires the sound intensity value of the second sound signal received in the past fourth preset time length, wherein, is the sound intensity value of the kth sampling moment in the second sound signal received by the qth normal terminal in the past fourth preset time length, q is a positive integer less than or equal to Q, and Q is the total number of normal terminals.

[0139] Step S760: the normal terminal calculates the second intensity change rate capable of reflecting the moving trend of the tourist corresponding to the normal terminal relative to the guide, and sends the second intensity change rate to the guide terminal. The first intensity change rate capable of reflecting the moving trend of the tourist corresponding to the abnormal terminal relative to the guide is calculated, and is sent to the guide terminal.

[0140] Specifically, the second intensity change rate can reflect the change of the second sound signal received by the normal terminal; when the second intensity change rate is positive, it indicates that the second sound signal received by the normal terminal is successively larger, that is, the distance between the guide and the tourist corresponding to the normal terminal is gradually reduced. On the contrary, when the second intensity change rate is negative, it indicates that the second sound signal received by the normal terminal is successively smaller, that is, the distance between the guide and the tourist corresponding to the normal terminal is gradually increased.

[0141] Step S770: The guide terminal determines the risk of getting lost of the tourist corresponding to the abnormal terminal based on the first intensity change rate and the second intensity change rate sent by each normal terminal.

[0142] Specifically, the first intensity change rate can reflect the moving trend between the tourist corresponding to the abnormal terminal and the guide, and the second intensity change rate can reflect the moving trend between the tourist corresponding to the normal terminal and the guide; therefore, the risk of getting lost of the tourist corresponding to the abnormal terminal can be determined based on the first intensity change rate and the second intensity change rate sent by each normal terminal.

[0143] In an eighth embodiment of the tourism whole-process intelligent management method provided in the application, based on the seventh embodiment, the calculation formula of the first intensity change rate is:

[0144] ,

[0145] In the formula, is the first intensity change rate, is the sound intensity value of the kth sampling moment in the second sound signal received by the abnormal terminal in the past fourth preset time length.

[0146] The calculation formula of the second intensity change rate is:

[0147] ,

[0148] In the formula, is the second intensity change rate corresponding to the qth normal terminal; is the sound intensity value of the kth sampling moment in the second sound signal received by the qth normal terminal in the past fourth preset time length.

[0149] The embodiment further includes the following steps:

[0150] Step S770 includes the following steps:

[0151] Step S810: The guide terminal calculates an average intensity change rate based on the second intensity change rates sent by each normal terminal:

[0152] ,

[0153] In the formula, is the average intensity change rate; is the second intensity change rate corresponding to the qth normal terminal, 1≤q≤Q, and Q is the total number of normal terminals.

[0154] Specifically, the average intensity change rate here is the average value of the second intensity change rates corresponding to each normal terminal.

[0155] Step S820: When the first intensity change rate and the average intensity change rate are both positive numbers, and the first intensity change rate is less than the average intensity change rate, the guide terminal determines that the risk of the tourist corresponding to the abnormal terminal is high.

[0156] Specifically, when the first intensity change rate and the average intensity change rate are both positive numbers, and the first intensity change rate is less than the average intensity change rate; it is indicated that the moving trend of the tourist corresponding to the abnormal terminal and the tourist corresponding to the normal terminal is close to the guide, but the close speed of the abnormal terminal is less than the average close speed of the other normal terminals, so it is determined that the tourist corresponding to the abnormal terminal indeed has the risk of getting lost, and it is determined that the risk of the tourist corresponding to the abnormal terminal is high.

[0157] Step S830: When the first intensity change rate and the average intensity change rate are both negative numbers, and the first intensity change rate is less than the average intensity change rate, the guide terminal determines that the risk of the tourist corresponding to the abnormal terminal is high.

[0158] Specifically, when the first intensity change rate and the average intensity change rate are both negative numbers, and the first intensity change rate is less than the average intensity change rate; it is indicated that the moving trend of the tourist corresponding to the abnormal terminal and the tourist corresponding to the normal terminal is away from the guide, but the away speed of the abnormal terminal is greater than the average away speed of the other normal terminals, so it is determined that the tourist corresponding to the abnormal terminal indeed has the risk of getting lost, and it is determined that the risk of the tourist corresponding to the abnormal terminal is high.

[0159] Step S840: When the first intensity change rate is negative and the average intensity change rate is positive, the guide terminal determines that the risk of the tourist corresponding to the abnormal terminal is high.

[0160] Specifically, when the first intensity change rate is negative and the average intensity change rate is positive; it is indicated that the moving trend of the tourist corresponding to the abnormal terminal is away from the guide, and the moving trend of the tourist corresponding to the normal terminal is close to the guide; therefore, it is determined that the tourist corresponding to the abnormal terminal indeed has the risk of getting lost, and it is determined that the risk of the tourist corresponding to the abnormal terminal is high.

[0161] The application also provides a tourism whole-process intelligent management system, which applies the tourism whole-process intelligent management method; the system comprises a management terminal, a guide terminal and a user terminal; the guide terminal and the management terminal are in communication connection; the guide terminal and the user terminal are both provided with a Bluetooth module.

[0162] The above-mentioned application embodiment serial numbers are only for description, and do not represent the advantages and disadvantages of the embodiments.

[0163] The embodiments of the present application are described above with reference to the accompanying drawings, but the present application is not limited to the above-described specific embodiments, and the above-described specific embodiments are merely illustrative, but not restrictive, and a person of ordinary skill in the art can make many forms under the inspiration of the present application without departing from the purpose of the present application and the scope protected by the claims, and these all belong to the protection of the present application.

Claims

1. A smart management method for the entire tourism process, characterized in that, An intelligent management system for the entire tourism process is applied; the system includes a management terminal, a tour guide terminal, and a user terminal; the tour guide terminal and the management terminal are communicatively connected; both the tour guide terminal and the user terminal are equipped with Bluetooth modules; the method includes: Before the start of the tour, the management terminal will establish a corresponding relationship between the tour guide terminal and the user terminal participating in this tour. When a tour event begins, the tour guide terminal sends event start information to the management terminal and continuously broadcasts a verification signal to the surrounding area every first preset time interval via its own Bluetooth module. The event start information includes the tour event name, the current time, and the current location. Whenever the user terminal receives a verification signal from the tour guide terminal via its own Bluetooth module, the user terminal sends a feedback signal to the management terminal. The management terminal marks the tour guide terminal that sends the event start information as the first target terminal, marks the user terminal corresponding to the first target terminal as the second target terminal, and obtains the travel itinerary information corresponding to the first target terminal. The travel itinerary information includes multiple scheduled travel event names, as well as the scheduled time period and scheduled location range corresponding to each scheduled travel event name. The management terminal determines whether the travel status of this travel event is normal based on the event start information and travel itinerary arrangement information corresponding to the first target terminal; The management terminal generates the risk of passenger loss based on feedback signals from the second target terminal; The management terminal generates a passenger loss risk based on feedback signals from the second target terminal, including: The management terminal marks the current time in the event start information sent by the first target terminal as the start time; If the current time is i times the first preset duration after the start time, the management terminal obtains the number of feedback signals received from the j-th second target terminal at the current time. , where i and j are both positive integers greater than or equal to 1, and i is incremented sequentially starting from 1; The management terminal judges Does it meet the fifth or sixth condition? The fifth condition is: The sixth condition is: ; If the fifth condition is met, it means that the second target terminal that meets the fifth condition corresponds to... If the value is 0, the management terminal will mark the second target terminal that meets the fifth condition as an abnormal terminal, and determine that the risk of the tourist corresponding to the abnormal terminal getting lost is medium risk; If the sixth condition is met, the management terminal marks the second target terminal that meets the sixth condition as a dangerous terminal, and determines that the risk of the tourist getting lost corresponding to the dangerous terminal is high. Here, the increment of i is 1 each time, and after each increment of i, the following is executed: if the current time is i times the first preset duration after the start time, the management terminal obtains the number of feedback signals received from the j-th second target terminal at the current time. The process continues until the management terminal receives an event termination message from the first target terminal. The steps include: if the sixth condition is met, the management terminal marks the second target terminal that meets the sixth condition as a dangerous terminal, and determines that the risk of the tourist corresponding to the dangerous terminal getting lost is high.

2. The intelligent management method for the entire tourism process according to claim 1, characterized in that, The management terminal determines whether the travel event's status is normal based on the event start information and travel itinerary information corresponding to the first target terminal, including: The management terminal obtains the scheduled time period and scheduled range corresponding to the scheduled tourism event name that is consistent with the tourism event name in the event start information, and marks them as the target time period and target range respectively; When the first condition and the second condition are met simultaneously, the management terminal determines that the itinerary status of this tourism event is normal. The first condition is that the current location in the event start information is within the target range, and the second condition is that the interval between the current time in the event start information and the start time of the target time period is less than the second preset duration. When the first condition is met and the second condition is not met, the management terminal determines that the itinerary status of this tourism event is abnormal, and the abnormality type is time abnormality. When the second condition is met and the first condition is not met, the management terminal determines that the itinerary status of this tourism event is abnormal, and the abnormality type is location abnormality.

3. The intelligent management method for the entire tourism process according to claim 2, characterized in that, Also includes: When a tour event ends, the tour guide terminal sends an event end information to the management terminal and stops broadcasting verification signals to the surrounding area via its own Bluetooth module. The event end information includes the tour event name, current time, and current location. After receiving the event end information, the management terminal determines whether it has received the event start information corresponding to the same tourism event; If so, the management terminal will take the current time in the event start information as the first time and the current time in the event end information corresponding to the same tourism event as the second time. The management terminal obtains the overlap duration between the time period between the first moment and the second moment and the target time period; The management terminal determines whether the itinerary status of the current tourism event is normal based on the overlap duration, target time period, target range, and the event start and end information corresponding to the same tourism event.

4. The intelligent management method for the entire tourism process according to claim 3, characterized in that, The management terminal determines whether the itinerary status of the current tourism event is normal based on the overlap duration, target time period, target range, and the event start and end information corresponding to the same tourism event, including: When the third and fourth conditions are met simultaneously, the management terminal determines that the itinerary status of this tourism event is normal. The third condition is that the current location in the event end information is within the target range. The fourth condition is that the ratio of the overlap duration to the duration of the target time period is greater than a preset ratio, and the interval between the current time in the event end information and the end time of the target time period is less than the second preset duration. When the third condition is met and the fourth condition is not met, the management terminal determines that the itinerary status of this tourism event is abnormal, and the abnormality type is time abnormality. When the fourth condition is met and the third condition is not met, the management terminal determines that the trip status of this tourism event is abnormal, and the abnormality type is location abnormality.

5. The intelligent management method for the entire tourism process according to claim 1, characterized in that, Also includes: When an abnormal terminal is present, the management terminal sends a warning command to the first target terminal corresponding to the abnormal terminal; Based on the warning instruction, the first target terminal continuously emits a first sound signal of a first predetermined frequency to the surrounding area through its own speaker. After the second target terminal receives the first sound signal with a frequency of a first predetermined frequency, it obtains the average value of the sound intensity value of the first sound signal within the past third preset time period and marks it as the received intensity value. The second target terminal will send the received intensity value to the tour guide terminal every third preset time interval; The tour guide terminal determines whether it has received a reception strength value from the abnormal terminal; If so, the tour guide terminal stops receiving reception strength values ​​from other second target terminals besides the abnormal terminal, sends a prompt message to all second target terminals, and stops broadcasting verification signals to the surrounding area. The prompt message is used to remind tourists to wait in place. During the tour guide's movement, the tour guide terminal receives and displays the latest reception strength value from the abnormal terminal in real time through the display module; If not, the tour guide terminal makes a phone call to the abnormal terminal; When the tour guide has located the tourist corresponding to the abnormal terminal, the tour guide terminal generates a security command and sends it to the management terminal. When a dangerous terminal is present, the management terminal sends a search command to the first target terminal corresponding to the dangerous terminal. The first target terminal makes a phone call to the dangerous terminal based on the search instruction.

6. The intelligent management method for the entire tourism process according to claim 1, characterized in that, Also includes: The tour guide terminal marks other second target terminals, except for abnormal terminals, as normal terminals; The tour guide terminal emits a second sound signal to the surroundings every fourth preset duration, with a duration of a fifth preset duration and a frequency of a second predetermined frequency, wherein the fourth preset duration is longer than the fifth preset duration; The abnormal terminal obtains the sound intensity value at the k-th sampling moment from a second sound signal with a second predetermined frequency received within the past fourth preset time period. ; The abnormal terminal is based on Calculate the first intensity change rate that reflects the movement trend of the tourist relative to the tour guide corresponding to the abnormal terminal, and send it to the tour guide terminal; The normal terminal receives a second sound signal at a second predetermined frequency and obtains the sound intensity value of the second sound signal received within a fourth predetermined time period, wherein... The sound intensity value at the k-th sampling moment in the second sound signal received by the q-th normal terminal within the past fourth preset time period; The normal terminal is based on Calculate the second intensity rate of change that reflects the movement trend of tourists relative to the tour guide corresponding to the normal terminal, and send it to the tour guide terminal; The tour guide terminal determines the risk of tourists getting lost corresponding to abnormal terminals based on a first intensity change rate and a second intensity change rate sent by each normal terminal.

7. The intelligent management method for the entire tourism process according to claim 6, characterized in that, The tour guide terminal determines the risk of tourists getting lost corresponding to abnormal terminals based on a first intensity change rate and a second intensity change rate sent by each normal terminal, including: The tour guide terminal calculates the average intensity change rate based on the second intensity change rate sent by each normal terminal: ， In the formula, The average rate of change of intensity; Let Q be the second intensity change rate corresponding to the qth normal terminal, 1≤q≤Q, where Q is the total number of normal terminals; When both the first intensity change rate and the average intensity change rate are positive, and the first intensity change rate is less than the average intensity change rate, the tour guide terminal determines that the risk of the tourist corresponding to the abnormal terminal getting lost is high. When both the first intensity change rate and the average intensity change rate are negative, and the first intensity change rate is less than the average intensity change rate, the tour guide terminal determines that the risk of the tourist corresponding to the abnormal terminal getting lost is high. When the first intensity change rate is negative and the average intensity change rate is positive, the tour guide terminal determines that the risk of the tourist corresponding to the abnormal terminal getting lost is high.

8. A smart management system for the entire tourism process, characterized in that, The system employs the intelligent management method for the entire tourism process as described in any one of claims 1-7; the system includes a management terminal, a tour guide terminal, and a user terminal; the tour guide terminal and the management terminal are communicatively connected; both the tour guide terminal and the user terminal are equipped with a Bluetooth module.

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