Tax business item distribution system

Abstract

The invention provides a tax business item distribution system, which belongs to the technical field of tax item distribution and approval, is deployed in an intranet computer and an intelligent display terminal of a tax system, and comprises a login module, a to-do item module, an item handling module, an item acceptance module, an item display module, an announcement module and the like. A duty leader and a tax guide person in a tax business hall complete login through the login module by using the intranet tax business computer equipment, check business items needing to be dispatched and dispatch the items through the to-do item module, and forward and distribute the dispatched items again through the item handling module; the personnel in the stock office and the department can know the reminding information of the pushed task at any time through the intelligent display terminal and the adaptive item display module, and the approval of the task to be handled is completed through the item acceptance module. According to the invention, one-time handling of tax businesses can be realized.

Description

Technical Field

[0001] This invention relates to the field of tax-related task assignment and approval technology, and in particular to a tax-related task assignment system. Background Technology

[0002] As efforts to optimize the business environment continue, streamlining tax-related documents, reducing processing time, and improving efficiency have become new requirements for tax services. This aims to provide warm and considerate tax services to every taxpayer, enhance their satisfaction and sense of gain, and promote the comprehensive optimization and improvement of the business environment. Summary of the Invention

[0003] To address the above technical problems, this invention provides a tax business item dispatch system.

[0004] The technical solution of this invention is:

[0005] A tax business item dispatch system is deployed on computers and smart display terminals within the tax system intranet, including a login module, a pending item module, an item processing module, an item acceptance module, an item display module, and an announcement module.

[0006] Using the intranet tax-handling computer, log in through the login module, view the business items to be assigned and assign them through the to-do items module, and forward and distribute the assigned items again through the item processing module.

[0007] Through the smart display terminal and the adapted task display module, you can get reminders of pushed tasks at any time and complete the approval of pending tasks through the task acceptance module.

[0008] Furthermore,

[0009] The to-do list module allows you to view the business items that need to be assigned and to process them. The processing types are divided into forwarding and direct processing.

[0010] The task handling module also allows you to view the progress of assigned tasks.

[0011] The intelligent display terminal interacts with the dispatch system through the task display module, displaying the transferred tasks in real time, reminding personnel to process the tasks through the task acceptance module, and updating the task processing progress on the intelligent display terminal.

[0012] The transferred items are displayed on the smart display terminal in real time, and reminders are given.

[0013] Furthermore,

[0014] The system for handling tax-related business matters also includes an evaluation module. After taxpayers complete the handling of matters through the end module, they can evaluate their satisfaction with the interaction process through the evaluation module on the smart display terminal.

[0015] Furthermore,

[0016] The workflow is as follows:

[0017] Log in to the tax business item dispatch and processing system using the smart display terminal login module, and view the processing status of the items through the item display module;

[0018] Use the intranet-based tax processing computer to complete identity verification through the login module, and view the business items that need to be assigned and forward them through the to-do items module;

[0019] After learning about the assigned tasks through the smart display terminal, users complete identity verification through the login module on the intranet tax-handling computer equipment, then process the tasks through the task acceptance module. Finally, once the task is completed or a stage is completed, the smart display terminal will update the task processing status in real time.

[0020] The beneficial effects of this invention are

[0021] (1) This invention automatically links together the business that needs to be processed through the dispatch system, and quickly completes cross-departmental business through intranet computers and intelligent display terminals, truly enabling taxpayers to handle tax matters conveniently and efficiently.

[0022] (2) This invention realizes the transfer of business approval between different departments and sections through the pending task, thereby improving efficiency. Attached Figure Description

[0023] Figure 1 This is a block diagram of the present invention.

[0024] 1. Login module, 2. To-do list module, 3. Item processing module, 4. Item acceptance module, 5. Item display module, 6. Announcement module, 7. Voice interaction module, 8. Communication module, 9. End module. Detailed Implementation

[0025] To make the objectives, technical solutions, and advantages of the embodiments of the present invention clearer, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings. Obviously, the described embodiments are some embodiments of the present invention, but not all embodiments. All other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative effort are within the scope of protection of the present invention.

[0026] like Figure 1 As shown, this invention proposes a tax business item dispatch system, which is deployed on a tax intranet computer 1 and an intelligent display terminal 2. The tax intranet computer 1 and the intelligent display terminal 2 respectively have a login module 1, a pending item module 2, an item processing module 3, an item acceptance module 4, an item display module 5, an announcement module 6, a voice interaction module 7, a communication module 8, and an end module 9.

[0027] The smart display terminal 2 used will log in through the login module 1 and display the status of the matter through the matter display module 5.

[0028] Using the intranet tax-handling computer device 1, identity verification is completed through the login module 1, and the pending items module 2 is used to view the business items that need to be assigned and to forward the items for processing.

[0029] After learning about the assigned tasks through the intelligent display terminal 2, users complete identity verification through the login module 1 on the intranet tax service computer device 1, and then process the tasks through the task acceptance module 3. Once the task is completed or a phase is completed, the intelligent display terminal 2 will update the task processing status in real time.

[0030] To better handle business matters, the Item Handling Module 2 allows items that require multiple transfers to be assigned to subsequent approval personnel.

[0031] To further optimize business processing, tasks can also be transferred to other personnel through the to-do list module 1. Transferred tasks will also be displayed in real-time on the smart display terminal 2, reminding relevant personnel.

[0032] It should be added that, in order to improve the satisfaction of tax personnel in handling business, the system for dispatching and handling business matters also includes an evaluation module. After taxpayers finish handling matters through the end module, they can use the evaluation module to evaluate their satisfaction with the interaction process.

[0033] The above description is merely a preferred embodiment of the present invention and is used only to illustrate the technical solution of the present invention, and is not intended to limit the scope of protection of the present invention. Any modifications, equivalent substitutions, improvements, etc., made within the spirit and principles of the present invention are included within the scope of protection of the present invention.

Claims

1. A tax business item dispatch system, characterized in that, The system is deployed on the tax intranet computers and smart display terminals, and includes a login module, a to-do items module, an item processing module, an item acceptance module, an item display module, and an announcement module; Log in via the login module; View and assign business tasks that need to be done through the to-do list module; The task handling module allows for the redistribution of assigned tasks. Through the smart display terminal and the adapted task display module, you can get reminders for pushed tasks at any time; The approval of pending tasks can be completed through the task acceptance module.

2. The system according to claim 1, characterized in that, Use the computer equipment on the intranet for tax processing to complete identity verification through the login module.

3. The system according to claim 1, characterized in that, The to-do list module allows you to view the business items that need to be assigned and to process them. The processing types are divided into forwarding and direct processing.

4. The system according to claim 3, characterized in that, The task handling module also allows you to view the progress of assigned tasks.

5. The system according to claim 1, characterized in that, The intelligent display terminal interacts with the dispatch system through the task display module, displaying the transferred tasks in real time, reminding personnel to process the tasks through the task acceptance module, and updating the task processing progress on the intelligent display terminal.

6. The system according to claim 1, characterized in that, The transferred items are displayed on the smart display terminal in real time, and reminders are given.

7. The system according to claim 1, characterized in that, The system for handling tax-related business matters also includes an evaluation module. After taxpayers complete the handling of matters through the end module, they can evaluate their satisfaction with the interaction process through the evaluation module on the smart display terminal.

8. The system according to claim 1, characterized in that, The workflow is as follows: Log in to the tax business item dispatch and processing system using the smart display terminal login module, and view the processing status of the items through the item display module; Use the intranet-based tax processing computer to complete identity verification through the login module, and view the business items that need to be assigned and forward them through the to-do items module; After learning about the assigned tasks through the smart display terminal, users complete identity verification through the login module on the intranet tax-handling computer equipment, then process the tasks through the task acceptance module. Finally, once the task is completed or a stage is completed, the smart display terminal will update the task processing status in real time.

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