Service provision system and service provision device

By installing parts information acquisition, anomaly confirmation, and service decision-making functions in vehicles, the system automatically confirms and provides appropriate services, solving the problem of passengers having difficulty selecting services and improving vehicle operation performance and traffic safety.

CN122071231APending Publication Date: 2026-05-22HONDA MOTOR CO LTD
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Patent Information

Application Number
CN202511615654.X
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Priority Date
2024-11-22
Filing Date
2025-11-06
Publication Date
2026-05-22

AI Technical Summary

Technical Problem

In the event of vehicle malfunctions, passengers may find it difficult to choose the appropriate service options, which limits traffic safety and the development of sustainable transportation systems.

Method used

By setting up a parts information acquisition department, an anomaly confirmation department, a service decision department, and a service provision department in the vehicle, anomalies are automatically confirmed and appropriate services are determined and provided.

Benefits of technology

Passengers can more easily access appropriate services, improving vehicle handling performance and traffic safety, and promoting the development of sustainable transportation systems.

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Abstract

A service providing system and a service providing apparatus are provided. When an abnormality occurs in a vehicle (1), an occupant (P) can easily accept an appropriate service. A service provision system is provided with: an accessory information acquisition unit (111) that acquires accessory information relating to an accessory installed in a vehicle; an abnormality confirmation unit (113) that confirms whether or not an abnormality has occurred in the accessory on the basis of the accessory information; a service determination unit (114) that determines a service corresponding to the abnormality confirmed by the abnormality confirmation unit (113) from among services for a plurality of abnormalities; and a service provision unit (115) that provides the service determined by the service determination unit (114) to an occupant (P) of the vehicle.
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