Interactive financial tool auxiliary device for special crowds

The financial machine auxiliary device addresses usability issues for special populations by incorporating adjustable seating and audio-visual aids, enhancing interaction efficiency and safety.

CN223108407UActive Publication Date: 2025-07-15SHENZHEN BRANCH OF BANK OF COMM CO LTD
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Patent Information

Application Number
CN202421627706.6
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2024-07-10
Publication Date
2025-07-15
Estimated Expiration
2034-07-10

AI Technical Summary

Technical Problem

When used by special groups of people, the stool is prone to move at will, which affects convenience and is not suitable for those with vision and hearing impairments.

Method used

A self-service machine is designed with a limit telescopic stool, headphones, Braille operating buttons and camera monitoring, providing voice feedback and safety reminders for added convenience and security.

Benefits of technology

The limit telescopic stool prevents the stool from being offset, the headset provides volume amplification, the Braille button improves operation convenience, and the camera monitoring prevents password leakage, which improves the convenience and security of special groups of people.

✦ Generated by Eureka AI based on patent content.

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    Figure CN223108407U_ABST
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Abstract

The utility model discloses an interactive financial tool auxiliary device for special crowds, and the device comprises a self-service machine, one side surface of the self-service machine is provided with an electronic interaction screen, one side surface of the self-service machine is provided with a ticket outlet, one side surface of the self-service machine is provided with a card slot, and one side surface of the self-service machine is provided with a cash outlet. One side surface of the self-service machine is provided with a plurality of operation buttons, a signature screen, a loudspeaker and an earphone connecting line, one end of the earphone connecting line is provided with a headphone, and the other end of the earphone connecting line is provided with a loudspeaker. A sign pen connecting line is arranged on the surface of one side of the self-service machine, a sign pen is arranged at one end of the sign pen connecting line, Braille alphabets are carved on the surfaces of the operation buttons, through the design, operation of special personnel can be assisted, interaction content can be completed more easily, and operation convenience and comfort are improved.
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Description

Technical Field

[0001] This application belongs to the technical field of vehicle-mounted ETC, and specifically relates to an auxiliary device for financial machines that can interact with special groups of people. Background Art

[0002] Financial machines refer to various devices and tools used for financial services and transactions. They can include ATMs (Automated Teller Machines), POS machines (Point-of-Sale Terminals), settlement systems, financial transaction software, payment gateways, etc. These machines and devices play an important role in the financial field, providing convenient financial services for customers and supporting various transaction activities. With the continuous development of technology, financial machines are also constantly updated to meet the needs of the financial industry and technological development.

[0003] For example, an ATM machine in publication number CN103258390A includes a housing and a cash outlet. A dust collector and an alarm device are provided inside the housing of the ATM machine. A dust collector is arranged inside the housing of the ATM machine. The timing switch controller turns on the power within the set time, and the micro motor drives the fan blade to rotate to generate a suction effect, so that particles such as dust, dandruff, and powder suspended inside the housing of the ATM machine are separated from the housing and enter the outer shell of the dust collector through small holes. At the same time, the ATM machine of the present invention has strong practicability and can detect the temperature of the ATM machine in real time. When the ATM machine is used for too long, especially in the hot summer, when the temperature of the ATM machine is too high, it can sound an alarm, which is beneficial to the normal operation of the device. Moreover, it can remotely notify the administrator through a one-touch connection mobile phone that the temperature of the ATM machine is too high, and timely handle the fault, avoiding unnecessary losses to both the unit and individuals, contributing to the normal use of the ATM machine and extending the service life of the ATM machine.

[0004] However, this device is only suitable for normal people to use. When special groups of people use it, since the stool cannot be fixed, it may be randomly moved when being collided by others when not in use, thus affecting the convenience during use. Utility Model Content

[0005] The purpose of this application is to provide an auxiliary device for financial machines that can interact with special groups of people in order to solve the above-mentioned problems.

[0006] The technical solution adopted in this application is as follows: A financial machine auxiliary device for interaction with special populations, including a self-service machine, a signature pen, and a head-mounted earphone. On one side surface of the self-service machine, there is an electronic interaction screen. On one side surface of the self-service machine, there is a ticket outlet, a card slot, a cash withdrawal port, and several operation buttons are installed. On one side surface of the self-service machine, there is a signature screen, and an external speaker is installed. The external speaker is electrically connected to the signature screen. On one side surface of the self-service machine, there is a headphone connection line, and at one end of the headphone connection line, there is a head-mounted earphone. The head-mounted earphone is electrically connected to the signature screen. On one side surface of the self-service machine, there is a signature pen connection line, and at one end of the signature pen connection line, there is a signature pen. Through the above design, the operation of special personnel can be assisted, making it easier for them to complete the interaction content and improving the convenience and comfort of the operation;

[0007] A placement opening is provided below the self-service machine. Inside the placement opening, there is a limit telescopic stool, and a limit telescopic rod is provided on the surface of the placement opening. At the end of the side of the limit telescopic rod opposite to the self-service machine, there is a limit mounting plate fixedly installed. At the position on the surface of the limit telescopic stool opposite to the limit mounting plate, there is an adaptation mounting hole, and the limit mounting plate is fixed inside the adaptation mounting hole. At the same time, under the limiting action of the limit telescopic rod, the limit telescopic stool can only move along a fixed direction and will not easily shift during idleness, thus minimizing the occurrence of tripping others. At the same time, under the limiting action of the limit telescopic rod, the limit telescopic stool can be better stored, thereby improving the convenience of the overall device.

[0008] Preferably, a hook is provided on one side surface of the self-service machine, and the head-mounted earphone is hung on the surface of the hook. By hanging the head-mounted earphone on the hook, it is convenient to pick up and store, improving convenience.

[0009] Preferably, a pen holder is provided on one side surface of the self-service machine, and the signature pen is inserted into the pen holder to store the signature pen and prevent it from being lost or damaged.

[0010] Preferably, Braille is engraved on the surface of the operation button. For special populations with poor eyesight, they can operate correctly through Braille, improving the convenience of use.

[0011] Preferably, a limit telescopic stool is placed inside the lower end of the self-service machine. For special populations with poor legs and feet, they can sit down on the limit telescopic stool, improving the comfort of use.

[0012] Preferably, a hydraulic base is installed on the upper surface of the limit telescopic stool. A telescopic rod is inserted into the upper end interior of the hydraulic base. A stool surface is arranged at the upper end of the telescopic rod. A plurality of universal wheels are installed on the lower surface of the limit telescopic stool. The height of the stool surface can be adjusted by driving the telescopic rod through the hydraulic base according to the height, improving the convenience of use.

[0013] Preferably, a camera is installed on the upper end of the self-service machine. The surrounding of the operator can be monitored through the camera. If someone enters this range, the operator will be reminded through the external speaker, avoiding password leakage and improving the safety during operation.

[0014] Preferably, a groove corresponding to the cash withdrawal port is opened on one side surface of the self-service machine, which can collect the banknotes spit out from the cash withdrawal port, prevent them from spilling, and improve safety.

[0015] In summary, due to the adoption of the above technical solutions, the beneficial effects of this application are:

[0016] In this application, when in use, the head-mounted earphone is carried on the head of the operator. For incorrect password input, a feedback prompt sound of incorrect password is given; for correct password input, a feedback prompt sound of correct password is given. Through the two volume output methods of external speaker and head-mounted earphone, the head-mounted earphone has a volume amplification function, which can reduce the communication cost caused by unclear hearing and further improve the service efficiency;

[0017] At the same time, the limit telescopic stool can only move along a fixed direction under the limiting action of the limit telescopic rod. It will not easily shift when idle, thus minimizing the occurrence of tripping others. At the same time, under the limiting action of the limit telescopic rod, the limit telescopic stool can be better stored, thereby improving the convenience of the overall device. BRIEF DESCRIPTION OF THE DRAWINGS

[0018] Figure 1 It is a schematic diagram of the overall structure of the auxiliary device in this application;

[0019] Figure 2 It is for Figure 1 the enlarged view of A in this application;

[0020] Figure 3 It is for Figure 1 the enlarged view of B in this application;

[0021] Figure 4 It is a schematic diagram of the planar structure of the limit telescopic stool in this application;

[0022] Figure 5 It is a schematic diagram of the front structure of the limiting device in this application.

[0023] Markings in the figure: 1. Self-service machine; 2. Electronic interaction screen; 3. Camera; 4. Ticket outlet; 5. Card insertion slot; 6. Cash withdrawal port; 7. Groove; 8. Limit telescopic stool; 9. Signature screen; 10. Pen holder; 11. Signature pen; 12. Signature pen connection line; 13. External speaker; 14. Headphone connection line; 15. Head-mounted headphones; 16. Hook; 17. Braille; 18. Operation button; 19. Stool surface; 20. Telescopic rod; 21. Hydraulic base; 22. Universal wheel; 23. Adaptation mounting hole; 24. Limit telescopic rod; 25. Limit mounting plate. Detailed implementation manner

[0024] To make the objectives, technical solutions, and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, rather than all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application.

[0025] Refer to Figures 1 to 4 , a financial machine auxiliary device for interaction with special populations, including a self-service machine 1, a signature pen 11, and head-mounted headphones 15. An electronic interaction screen 2 is provided on one side surface of the self-service machine 1. A ticket outlet 4 is provided on one side surface of the self-service machine 1. A card insertion slot 5 is provided on one side surface of the self-service machine 1. A cash withdrawal port 6 is provided on one side surface of the self-service machine 1. A number of operation buttons 18 are installed on one side surface of the self-service machine 1. A signature screen 9 is provided on one side surface of the self-service machine 1. An external speaker 13 is installed on one side surface of the self-service machine 1. The external speaker 13 is electrically connected to the signature screen 9. A headphone connection line 14 is provided on one side surface of the self-service machine 1. One end of the headphone connection line 14 is provided with head-mounted headphones 15. The head-mounted headphones 15 are electrically connected to the signature screen 9. A signature pen connection line 12 is provided on one side surface of the self-service machine 1. One end of the signature pen connection line 12 is provided with a signature pen 11. Through the above design, the operation of special personnel can be assisted, making it easier for them to complete the interaction content and improving the convenience and comfort of the operation.

[0026] There is a placement opening at the bottom of the self-service machine 1. A limit telescopic stool 8 is arranged inside the placement opening, and a limit telescopic rod 24 is arranged on the surface of the placement opening. A limit mounting plate 25 is fixedly installed at the end of the side of the limit telescopic rod 24 opposite to the self-service machine 1. An adaptation mounting hole 23 is opened at the position on the surface of the limit telescopic stool 8 opposite to the limit mounting plate 25, and the limit mounting plate 25 is fixed inside the adaptation mounting hole 23. At the same time, the limit telescopic stool 8 can only move along a fixed direction under the limiting action of the limit telescopic rod 24 and will not easily shift during idleness, thus minimizing the occurrence of tripping others. At the same time, under the limiting action of the limit telescopic rod 24, the limit telescopic stool 8 can be better stored, thereby improving the convenience of the overall device.

[0027] A hook 16 is arranged on one side surface of the self-service machine 1, and the head-mounted earphone 15 is hung on the surface of the hook 16. The head-mounted earphone 15 is hung through the hook 16, which is convenient for taking and storing and improves the convenience.

[0028] A pen holder 10 is arranged on one side surface of the self-service machine 1, and the signature pen 11 is inserted inside the pen holder 10 to store the signature pen 11 and prevent it from being lost or damaged.

[0029] Braille 17 is engraved on the surface of the operation button 18. For special people with poor eyesight, the correct operation can be carried out through the braille 17, which improves the convenience of use.

[0030] The limit telescopic stool 8 is placed inside the lower end of the self-service machine 1. For special people with poor legs and feet, they can sit down through the limit telescopic stool 8, which improves the comfort of use.

[0031] A hydraulic base 21 is installed on the upper surface of the limit telescopic stool 8. A telescopic rod 20 is inserted inside the upper end of the hydraulic base 21. A stool surface 19 is arranged at the upper end of the telescopic rod 20. A plurality of universal wheels 22 are installed on the lower surface of the limit telescopic stool 8. The height of the stool surface 19 can be adjusted by driving the telescopic rod 20 through the hydraulic base 21 according to the height, which improves the convenience of use.

[0032] A camera 3 is installed at the upper end of the self-service machine 1. The surrounding of the operator can be monitored through the camera 3. If someone enters this range, the operator will be reminded through the external speaker 13 to avoid password leakage and improve the safety during operation.

[0033] A groove 7 corresponding to the cash withdrawal port 6 is opened on one side surface of the self-service machine 1, and the banknotes spit out from the cash withdrawal port 6 can be collected to prevent them from being scattered and improve the safety.

[0034] The implementation principle of the embodiment of the auxiliary device for a financial machine that can interact with special people in this application is:

[0035] When in use, the head-mounted earphone 15 is carried on the operator's head. The content in the signature screen 9 can be received through the head-mounted earphone 15, and information can be filled in through voice input. At the same time, the password is input through the operation button 18. For incorrect password input, a prompt tone of "password incorrect" is given; for correct password input, a prompt tone of "password correct" is given. There are two volume output methods to choose from, namely external speaker 13 and head-mounted earphone 15. The head-mounted earphone 15 has a volume amplification function, which can reduce the communication cost caused by unclear hearing and further improve service efficiency. In addition, for special groups with poor eyesight, correct operation can be carried out through Braille 17, improving the convenience of use.

[0036] The above embodiments are only used to illustrate the technical solutions of the present application, rather than to limit them; although the present application has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that they can still modify the technical solutions recorded in the foregoing embodiments, or perform equivalent replacements for some of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present application.

Claims

1. An auxiliary device for an interactive financial machine for special groups, comprising a self-service machine (1), a signature pen (11), and a head-mounted earphone (15). It is characterized in that: an electronic interaction screen (2) is arranged on one side surface of the self-service machine (1), a ticket outlet (4) is opened on one side surface of the self-service machine (1), a card slot (5) is opened on one side surface of the self-service machine (1), a cash withdrawal port (6) is opened on one side surface of the self-service machine (1), a plurality of operation buttons (18) are installed on one side surface of the self-service machine (1), a signature screen (9) is arranged on one side surface of the self-service machine (1), an external speaker (13) is installed on one side surface of the self-service machine (1), the external speaker (13) is electrically connected to the signature screen (9), and a headphone connecting line (14) is arranged on one side surface of the self-service machine (1). A placement opening is opened below the self-service machine (1), a limit telescopic stool (8) is arranged inside the placement opening, and a limit telescopic rod (24) is arranged on the surface of the placement opening. A limit mounting plate (25) is fixedly installed at the end of the side of the limit telescopic rod (24) opposite to the self-service machine (1). An adaptation mounting hole (23) is opened at the position on the surface of the limit telescopic stool (8) opposite to the limit mounting plate (25), and the limit mounting plate (25) is fixed inside the adaptation mounting hole (23).

2. The auxiliary device for a financial machine with interaction function for special populations according to claim 1, wherein: A hook (16) is arranged on one side surface of the self-service machine (1), and the head-mounted earphone (15) is hung on the surface of the hook (16).

3. The auxiliary device for a financial machine with interaction function for special population according to claim 1, characterized in that: A pen holder (10) is arranged on one side surface of the self-service machine (1), and the signature pen (11) is inserted into the pen holder (10).

4. The auxiliary device for a financial machine with interactivity for special populations according to claim 1, wherein: Braille (17) is engraved on the surface of the operation button (18).

5. The auxiliary device for a financial machine with interactivity for special populations according to claim 1, wherein: One end of the headphone connecting line (14) is provided with a head-mounted earphone (15), the head-mounted earphone (15) is electrically connected to the signature screen (9), a signature pen connecting line (12) is arranged on one side surface of the self-service machine (1), and one end of the signature pen connecting line (12) is provided with a signature pen (11).

6. The auxiliary device for a financial machine capable of interaction with special groups according to claim 5, characterized in that: A hydraulic base (21) is installed on the upper surface of the limit telescopic stool (8), a telescopic rod (20) is inserted into the upper end interior of the hydraulic base (21), a stool surface (19) is arranged at the upper end of the telescopic rod (20), and a plurality of universal wheels (22) are installed on the lower surface of the limit telescopic stool (8).

7. The auxiliary device for a financial machine with interactivity for special populations according to claim 1, wherein: A camera (3) is installed at the upper end of the self-service machine (1).

8. The auxiliary device for a financial machine with interaction function for special populations according to claim 1, characterized in that: A groove (7) corresponding to the cash withdrawal port (6) is opened on one side surface of the self-service machine (1).

Citation Information

Patent Citations

  • ATM

    CN103258390A