Management system, integrated system, management method and program

Abstract

To perform a determination relating to an event on the basis of various information.SOLUTION: A management system 50 comprises an acquisition section and an output section. The acquisition section acquires eyewitness information D1 from a first terminal A1 which is held by a user P1 of a facility 90. The eyewitness information D1 includes information relating to an event in the facility 90 or eyewitness of occurrence of an event related phenomenon relating to the event. On the basis of the eyewitness information D1, the output section outputs occurrence information D10 relating to the occurrence of the event to an external device A100.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to a management system, an integrated system, a management method, and a program. [Background technology]

[0002] Patent Document 1 discloses a support system connected to an automatic alarm facility.

[0003] When the automatic alarm equipment detects an abnormality, it causes the alarm device to issue a first-stage alarm and send out an abnormality signal including information on the location of the abnormality, and after a specified period of time, it transitions to a second-stage alarm.

[0004] The support system includes a support device and a plurality of terminals that communicate with the support device via a communication line. The support device has a selection unit, a request unit, a decision unit, and a support unit. The selection unit selects one or more terminals when an abnormality signal is received. The request unit causes the display unit of the selected terminal to display a message requesting confirmation of the abnormality within a predetermined time. The decision unit decides whether or not an abnormality exists based on responses from the terminals to the request until the predetermined time has elapsed. The instruction unit instructs the automatic alarm equipment to immediately execute or stop transitioning to a second stage alarm based on the decision.

[0005] When the receiver of the automatic alarm system receives an abnormality confirmation signal from the support device instructing it to immediately transition to a second stage alarm, it issues a second stage alarm even before the specified time has elapsed. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] JP 2016-173854 A Summary of the Invention [Problem to be solved by the invention]

[0007] In a system equipped with the automatic alarm equipment described in Patent Document 1, it is sometimes desirable to be able to make a judgment regarding an event, such as an abnormality, based on various information related to the occurrence of the event.

[0008] The present disclosure has been made in consideration of the above-mentioned problems, and aims to provide a management system, an integrated system, a management method, and a program that enable decisions regarding events to be made based on various information. [Means for solving the problem]

[0009] A management system according to an embodiment of the present disclosure includes an acquisition unit and an output unit. The acquisition unit acquires eyewitness information from a first terminal carried by a user of a facility. The eyewitness information includes information regarding a witnessing of an occurrence of an event at the facility or an event-related event related to the event. The output unit outputs occurrence information regarding the occurrence of the event to an external device based on the eyewitness information.

[0010] An integrated system according to one aspect of the present disclosure includes the management system and an event detection system, the event detection system being installed in the facility and detecting the occurrence of the event in the facility.

[0011] A management system according to an embodiment of the present disclosure includes an acquisition unit and an output unit. The acquisition unit acquires performance information from a first terminal carried by a user of a facility. The performance information includes information related to performance of an event that has occurred at the facility. The output unit outputs review information related to the event to an external device based on the performance information.

[0012] A management method according to an aspect of the present disclosure includes an acquisition step and an output step. The acquisition step includes acquiring eyewitness information from a first terminal carried by a user of a facility. The eyewitness information includes information regarding a witnessing of an occurrence of an event at the facility or an event-related event related to the event. The output step includes outputting occurrence information regarding the occurrence of the event to an external device based on the eyewitness information.

[0013] A management method according to an aspect of the present disclosure includes an acquisition step and an output step. The acquisition step includes acquiring performance information from a first terminal carried by a user of a facility. The performance information includes information related to performance of an event that has occurred at the facility. The output step includes outputting review information related to the event to an external device based on the performance information.

[0014] A program according to one embodiment of the present disclosure is a program for causing one or more processors to execute the management method. Effect of the Invention

[0015] Advantageously, the present disclosure enables a decision regarding an event to be made based on a variety of information. [Brief description of the drawings]

[0016] [Figure 1] FIG. 1 is a system configuration diagram of an integrated system according to an embodiment. [Diagram 2] FIG. 2 is a block diagram of a management system included in the integrated system. [Diagram 3] FIG. 3 is a block diagram of a sensor included in the integrated system. [Figure 4] FIG. 4 is a block diagram of a receiver included in the integrated system. [Diagram 5] FIG. 5 is a block diagram of a display system included in the integrated system. [Figure 6]FIG. 6 is a diagram showing an example of a screen displayed on a display unit of the display system. [Figure 7] FIG. 7 is a block diagram of a first terminal used with the integrated system. [Figure 8] FIG. 8 is a flowchart of a management method executed by a management system included in the integrated system. [Figure 9] FIG. 9 is a flowchart of a management method executed by a management system included in the integrated system. [Figure 10] FIG. 10 is a system configuration diagram of the integrated system of the first modified example. [Figure 11] FIG. 11 is a block diagram of a receiver included in the above integrated system. [Figure 12] FIG. 12 is a block diagram of a management system included in the integrated system. [Figure 13] FIG. 13 is a system configuration diagram of an event detection system according to the second modification. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0017] Each drawing described in the following embodiments is a schematic drawing, and the size and thickness ratios of each component in each drawing do not necessarily reflect the actual dimensional ratios.

[0018] (1) Overview The integrated system 100 (see FIG. 1) of this embodiment is a system for dealing with events that may occur in a facility 90 such as an office building. In the present disclosure, an "event that may occur in the facility 90" may be an abnormal state of the facility 90 that may cause damage to the facility 90, for example, a disaster that may occur in the facility 90. In the present disclosure, a "disaster" is, for example, a fire. However, the "disaster" is not limited to this, and may be a gas leak, an earthquake, flooding, or the like. In addition, the facility 90 may be an office building, a theater, a movie theater, a public hall, an amusement park, a complex, a restaurant, a department store, a school, a hotel, an inn, a hospital, a nursing home, a kindergarten, a library, a museum, an art museum, an underground shopping mall, a station, an airport, or an apartment building.

[0019] As shown in FIG. 1, the integrated system 100 includes an event detection system 10 and a management system 50.

[0020] The event detection system 10 is installed in a facility 90. The event detection system 10 detects the occurrence of an event in the facility 90. The event detection system 10 of this embodiment is particularly an automatic fire alarm system 20 that is installed in the facility 90. The automatic fire alarm system 20 detects the occurrence of a fire as an event in the facility 90.

[0021] For example, when the automatic fire alarm system 20 serving as the event detection system 10 detects the occurrence of a fire as an event, it notifies users P1 and the like of the facility 90 of the occurrence of the fire.

[0022] Incidentally, when an event (fire) occurs in a facility 90, a user P1 of the facility 90 may be in the vicinity. In addition, the user P1 who is in the vicinity of the location where the event (fire) occurred may have a first terminal A1 such as a mobile terminal. In that case, the user P1 may be able to obtain eyewitness information D1 regarding the witnessing of the occurrence of the event (for example, a photo of the location where the event occurred) using the first terminal A1.

[0023] In the integrated system 100 of this embodiment, as shown in Fig. 2, the management system 50 includes an acquisition unit 531 that acquires the sighting information D1 from the first terminal A1. Therefore, the management system 50 can acquire the sighting information D1 from the first terminal A1. That is, the management system 50 of this embodiment can acquire information from the user P1 of the facility 90, which was difficult to acquire with the conventional automatic fire alarm system.

[0024] 2, the management system 50 includes an output unit 534 that outputs occurrence information D10 regarding the occurrence of an event (fire) to the external device A100 based on the witness information D1. Therefore, the external device A100 can acquire the occurrence information D10 based on the witness information D1. Therefore, a person who holds or manages the external device A100 can make a decision regarding the event based on the occurrence information D10 acquired by the external device A100.

[0025] In short, the management system 50 and integrated system 100 of this embodiment have the advantage that they enable a person who holds or manages the external device A100 to make a decision regarding an event based on various information.

[0026] (2) Details (2.1) Overall Structure The integrated system 100 of this embodiment will be described in more detail below with reference to FIGS.

[0027] As described above, the integrated system 100 includes the event detection system 10 and the management system 50. Moreover, the integrated system 100 of the present embodiment further includes the display system 30. Note that it is not essential that the integrated system 100 includes the display system 30, and the display system 30 does not have to be included in the integrated system 100.

[0028] As shown in FIG. 1, the management system 50 of the integrated system 100 can be connected to a first terminal A1 held by a user P1 of the facility 90 through a communication network NT1. The communication network NT1 may include the Internet. The communication network NT1 may be configured not only of a network conforming to a single communication protocol, but also of a plurality of networks conforming to different communication protocols. The communication protocol may be selected from various well-known wired and wireless communication standards. Although simplified in FIG. 1, the communication network NT1 may include data communication devices such as a repeater hub, a switching hub, a bridge, a gateway, and a router.

[0029] (2.2) Event Detection System The event detection system 10 is installed in a facility 90 and detects the occurrence of an event in the facility 90. As described above, the event detection system 10 of this embodiment is an automatic fire alarm system 20, which detects the occurrence of a fire as an event. Here, the automatic fire alarm system 20 detects and notifies the occurrence of a fire in the facility 90 based on the detection result of a sensor 2 installed in the facility 90.

[0030] The automatic fire alarm system 20 of the present embodiment is, for example, an R-type (Record-type) system. However, the automatic fire alarm system 20 is not limited to this, and may be a P-type (Proprietary-type) system.

[0031] As shown in FIG. 1, the automatic fire alarm system 20 includes a receiver 1 and a plurality of sensors 2.

[0032] (2.2.1) Sensor Each of the multiple sensors 2 is installed in a facility 90. The multiple sensors 2 are installed in different locations in the facility 90. The multiple sensors 2 are connected to a receiver 1.

[0033] 3, the sensor 2 includes a communication unit 21 which is a communication interface. The sensor 2 is connected to the receiver 1 via the communication unit 21.

[0034] Each of the multiple detectors 2 detects the occurrence of an event in the facility 90. As shown in FIG. 3, the detector 2 includes a sensor 22 that detects a physical quantity related to the occurrence of an event. The event that the detector 2 detects is, for example, a fire. The physical quantity detected by the sensor 22 of the detector 2 is, for example, heat (temperature), smoke (fine particle) concentration, ultraviolet intensity, infrared intensity, etc. That is, each of the multiple detectors 2 is, for example, a fire detector. The fire detector may be a heat detector, a smoke detector, a flame detector, a composite detector, etc. The detector 2 may further include a sensor 22 for detecting events other than a fire, such as a gas leak, an earthquake, or flooding.

[0035] As shown in Fig. 3, the sensor 2 further includes a processing unit 23. The processing unit 23 controls the operation of the sensor 2. The processing unit 23 can be realized, for example, by a computer system including one or more processors (microprocessors) and one or more memories. The one or more processors execute one or more programs stored in one or more memories to function as the processing unit 23. The programs are pre-recorded in the memory of the processing unit 23 here, but may be provided via a telecommunications line such as the Internet, or recorded on a non-transitory recording medium such as a memory card.

[0036] The processing unit 23 judges whether or not an event (fire) has occurred in the facility 90, based on the physical quantity detected by the sensor 22. The processing unit 23 compares the physical quantity detected by the sensor 22, or the amount of change therein (amount of change per unit time), with a judgment threshold stored in memory. For example, when the physical quantity or the amount of change therein exceeds the judgment threshold, the processing unit 23 judges that a fire has occurred.

[0037] When the processing unit 23 determines that a fire has occurred in the facility 90, the detector 2 transmits a fire signal (a signal notifying the occurrence of a fire) to the receiver 1 via the communication unit 21.

[0038] As described above, the processing unit 23 judges the occurrence of a fire based on the physical quantity detected by the sensor 22. Therefore, the processing unit 23 may judge that a fire has occurred even when the physical quantity (e.g., smoke concentration) exceeds the judgment threshold due to a factor other than a fire, such as a cigarette. In that case, a fire signal is transmitted from the detector 2 to the receiver 1 even though a fire has not actually occurred in the facility 90. In the automatic fire alarm system 20, the judgment of whether or not a fire has actually occurred in the facility 90 (whether or not the fire signal is caused by an actual fire) is confirmed by the receiver 1 in response to an operation on the receiver 1 by the manager P2 of the automatic fire alarm system 20, for example.

[0039] (2.2.2) Receiver The receiver 1 is installed, for example, in a management room (disaster prevention center) for managing disaster prevention-related tasks for the facility 90, and is operated by a manager P2 of the facility 90. The receiver 1 is connected to a plurality of sensors 2. Some of the plurality of sensors 2 may be connected to the receiver 1 via, for example, one or more repeaters and / or isolators.

[0040] The receiver 1 communicates with the multiple sensors 2, for example, by an R-type communication method. The receiver 1 communicates with the sensors 2, for example, by a time division multiplex transmission method. As a communication protocol for the time division multiplex transmission method, for example, the NMAST (registered trademark) communication standard can be adopted. Unique address information is assigned to the receiver 1 and the multiple sensors 2. The receiver 1 can communicate with the multiple sensors 2 based on the address information.

[0041] As shown in FIG. 4, the receiver 1 includes a first communication unit 11, a second communication unit 12, a display unit 14, an operation unit 15, an audio input unit 16, an audio output unit 17, a processing unit 18, and a memory unit 19.

[0042] The first communication unit 11 is a communication interface. The first communication unit 11 is connected to a plurality of sensors 2.

[0043] The second communication unit 12 is a communication interface and is connected to the display system 30 and the notification device 4.

[0044] The display unit 14 includes, for example, a liquid crystal panel display, an indicator lamp, a 7-segment display, etc. The display unit 14 is capable of displaying various information. For example, the display unit 14 displays the location in the facility 90 where the detector 2 that transmitted the fire signal to the receiver 1 is installed, information related to the fire alarm, etc.

[0045] The operation unit 15 includes various devices that accept input operations from the manager P2 of the automatic fire alarm system 20. The operation unit 15 includes, for example, various switches (button switches, dip switches, etc.), a touch panel display integrated with the display of the display unit 14, etc.

[0046] The voice input unit 16 receives input of sounds from the surrounding environment. The voice input unit 16 includes, for example, a microphone, and receives input of a voice uttered by the manager P2 of the automatic fire alarm system 20. The voice input to the voice input unit 16 is output to, for example, a local sound device 41 or the like.

[0047] The sound output unit 17 includes, for example, a speaker, and outputs various sounds. For example, the sound output unit 17 outputs a sound (artificial voice, beep, etc.) recorded in a memory in response to a predetermined condition (for example, in response to receiving a fire signal from the detector 2).

[0048] The memory unit 19 is used to store information used by the processing unit 18. The memory unit 19 includes one or more storage devices. The storage device is, for example, a random access memory (RAM) or an electrically erasable programmable read only memory (EEPROM). The memory unit 19 stores, for example, display information (hereinafter also referred to as "first fire alarm information") that is output to the display system 30 in response to a fire signal from the detector 2. The memory unit 19 also stores, for example, display information (hereinafter also referred to as "second fire alarm information") that is output to the display system 30 when the processing unit 18 determines that a fire has occurred. The first fire alarm information and the second fire alarm information may be the same or different.

[0049] The processing unit 18 controls the operation of the receiver 1. The processing unit 18 can be realized, for example, by a computer system including one or more processors (microprocessors) and one or more memories. The one or more processors execute one or more programs stored in one or more memories, thereby functioning as the processing unit 18. Here, the programs are pre-recorded in the memory of the processing unit 18, but they may also be provided via a telecommunications line such as the Internet, or recorded on a non-transitory recording medium such as a memory card.

[0050] 4, the processing unit 18 includes an acquisition unit 181, a determination unit 182, and an output unit 183. In other words, the processing unit 18 has the functions of the acquisition unit 181, the determination unit 182, and the output unit 183.

[0051] When the detector 2 transmits a fire signal, the acquisition unit 181 causes the first communication unit 11 to receive the fire signal.

[0052] As described above, in the automatic fire alarm system 20, even if the processing unit 23 of the detector 2 transmits a fire signal, the fire signal may be due to a false detection by the detector 2 caused by, for example, cigarette smoke. Therefore, the determination as to whether or not a fire has actually occurred in the facility 90 is determined according to the operation of the receiver 1 by the manager P2 of the automatic fire alarm system 20. Note that, in order for the manager P2 to determine whether or not a fire signal is due to an actual fire, the manager P2 basically needs to go to the place (site) where the detector 2 is installed or contact someone near the site by phone or the like to check the situation at the site.

[0053] The determination unit 182 performs a process (determination process) for determining that a fire has broken out in the facility 90. The determination unit 182 determines that a fire has broken out in the facility 90 when a determination condition is satisfied.

[0054] The confirmation condition includes that the manager P2 performs an appropriate operation (first confirmation condition) on the operation unit 15. For example, the operation unit 15 is provided with a confirmation operation unit (a confirmation button), and the first confirmation condition includes that the confirmation operation unit is operated (the confirmation button is pressed) in a state in which a fire signal is being transmitted from the detector 2.

[0055] The confirmation condition includes continuously receiving a fire signal from the detector 2 for a predetermined accumulation time (second confirmation condition). The accumulation time can be set within a range of more than 5 seconds and less than 60 seconds, for example.

[0056] When at least one of the first confirmation condition or the second confirmation condition is satisfied, the confirmation unit 182 determines that the confirmation condition is satisfied, and confirms that a fire has occurred in the facility 90.

[0057] When the release condition is satisfied, the determination unit 182 determines that no fire has occurred in the facility 90.

[0058] The release condition includes that the administrator P2 performs an appropriate operation on the operation unit 15 within the accumulation time. For example, the operation unit 15 is equipped with a release operation unit (release button), and the release condition includes that the release operation unit is operated (the release button is pressed) within the accumulation time.

[0059] When the determination unit 182 determines that no fire has occurred in the facility 90, it transmits a cancellation signal to the detector 2 transmitting the fire signal to notify that no fire has occurred and to stop transmitting the fire signal.

[0060] The output unit 183 outputs to the outside that there is a possibility that a fire has broken out and / or that it has been confirmed that a fire has broken out. When the output unit 183 receives a fire signal from the detector 2, it outputs to the outside information indicating that there is a possibility that a fire has broken out in the facility 90. Furthermore, when the output unit 183 determines that the confirmation condition is satisfied by the confirmation unit 182, it outputs to the outside information indicating that it has been confirmed that a fire has broken out in the facility 90.

[0061] The output unit 183 outputs a control signal to the alarm device 4, for example, to notify the possibility of a fire outbreak and / or the confirmation of a fire outbreak. Furthermore, the output unit 183 outputs information stored in the memory unit 19 to, for example, the display system 30. For example, when the acquisition unit 181 receives a fire signal from the detector 2, the output unit 183 outputs first fire alarm information to the display system 30. Furthermore, when the confirmation unit 182 confirms that a fire has occurred, the output unit 183 outputs second fire alarm information to the display system 30. This makes it possible to urge users and employees of the facility 90 to evacuate.

[0062] The output unit 183 may notify, for example, an external organization (such as a fire department, police, or security-related company) that handles fires of the occurrence or possibility of a fire. This allows the external organization to be requested to handle the fire.

[0063] (2.2.3) Other Equipment As shown in FIG. 1, the automatic fire alarm system 20 further includes an alarm device 4.

[0064] The alarm device 4 includes a district sounding device 41. The district sounding device 41 is a device for issuing a fire alarm by sound. The district sounding device 41 is installed in various locations in the facility 90. The district sounding device 41 includes, for example, a speaker. The speaker outputs a pre-recorded automated voice, or the voice of the manager P2 inputted to a microphone provided in the receiver 1. The district sounding device 41 is not limited to a speaker, and may include a bell, buzzer, etc.

[0065] The alarm device 4 may further include an optical alarm device. The optical alarm device is a device for issuing a fire alarm by light. The optical alarm device is installed at various locations in the facility 90. The optical alarm device is used by being attached to, for example, the ceiling of the facility 90. The optical alarm device includes a light source. When power is supplied from the receiver 1, the optical alarm device issues an alarm by optical output from the light source.

[0066] Although not shown in Fig. 1, the automatic fire alarm system 20 may further include a transmitter. The transmitter is connected, for example, to an end of a communication line connecting the receiver 1 and the multiple sensors 2. The transmitter has a push button, and outputs a fire signal to the communication line when the push button is pressed.

[0067] (2.3) Display System The display system 30 is installed in various places in the facility 90. The display system 30 is arranged, for example, at the entrance of the facility 90, on a wall surface within the facility 90, at the entrance to a room in the facility 90, etc. The display system 30 is what is called signage (digital signage). That is, as the display system 30, a device is used that is arranged within the facility 90 and displays various information including images (including videos) and characters under normal circumstances when no abnormality such as a fire has occurred.

[0068] The display system 30 is, for example, a network-type digital signage. The display system 30 includes a communication unit 31 and a display unit 32, as shown in FIG.

[0069] The communication unit 31 is a communication interface for communicating with an external device of the display system 30. The communication unit 31 is, for example, a communication interface for wired communication. The communication unit 31 is connected by wire to an external device (such as an information terminal) that holds various information to be displayed on the display unit 32 under normal circumstances. The communication unit 31 is also connected by wire to the receiver 1 (second communication unit 12). Note that the communication unit 31 may be a communication interface for wireless communication, in which case the communication unit 31 is connected wirelessly to the receiver 1 and / or an external device. The communication unit 31 may also be connected to the receiver 1 and / or an external device via a communication network NT1.

[0070] The display unit 32 includes, for example, a liquid crystal display, an organic EL display, a plasma display, a video projector, etc. On the display unit 32, various information received via the communication unit 31 is displayed.

[0071] As described above, in response to the acquisition unit 181 receiving a fire signal from the detector 2, the processing unit 18 (output unit 183) of the receiver 1 outputs the first fire alarm information stored in the memory unit 19 to the display system 30. Upon receiving the first fire alarm information via the communication unit 31, the display system 30 causes the display unit 32 to display the fire alarm screen S1 included in the first fire alarm information.

[0072] FIG. 6 shows an example of a fire alarm screen S1 displayed on the display system 30. As shown in FIG.

[0073] As shown in FIG. 6, the fire alarm screen S1 includes an alarm display area F1 that displays a message (alarm) that a fire has occurred in the facility 90. The fire alarm screen S1 also includes a link display area F2 that displays link information C1. The link information C1 includes information that is input to an information terminal (e.g., a smartphone, a laptop computer, etc.) to communicatively connect the information terminal to the management system 50. The link information C1 may include, for example, an address (URL: Uniform Resource Locator) on the communication network NT1. As shown in FIG. 6, the link information C1 is displayed on the display unit 32 in the form of, for example, a two-dimensional code.

[0074] In short, when the event detection system 10 (automatic fire alarm system 20) detects the occurrence of an event (fire) in the facility 90, it causes the display unit 32 of the display system 30 installed in the facility 90 to display the link information C1.

[0075] In this embodiment, one link information C1 is linked to one facility 90, but this is not limited to the above, and multiple link information C1 may be linked to one facility 90 (for example, one link information C1 for each floor of one facility 90), or one link information C1 may be linked to multiple facilities 90.

[0076] In addition, in response to the determination unit 182 determining that a fire has occurred, the processing unit 18 (output unit 183) of the receiver 1 outputs the second fire alarm information stored in the memory unit 19 to the display system 30. The second fire alarm information may include, for example, a fire alarm screen similar to the fire alarm screen S1 included in the first fire alarm information. Upon receiving the second fire alarm information via the communication unit 31, the display system 30 causes the display unit 32 to display the fire alarm screen included in the second fire alarm information.

[0077] (2.4) First Terminal The first terminal A1 is an information terminal held by a user P1 of the facility 90. The first terminal A1 may be realized, for example, by a laptop computer or a mobile terminal (such as a smartphone, a tablet terminal, or a wearable terminal). As shown in Fig. 7, the first terminal A1 includes a communication unit A11, an input / output unit A12, a storage unit A13, and a processing unit A14.

[0078] The communication unit A11 is a communication interface. The communication unit A11 can be connected to a communication network NT1 such as the Internet, and has a function of performing communication through the communication network NT1. The communication unit A11 complies with a predetermined communication protocol. The predetermined communication protocol can be selected from various well-known wired and wireless communication standards.

[0079] The input / output unit A12 includes an input device for operating the first terminal A1. The input device may include, for example, a keyboard, a mouse, a touch pad, a camera, etc. The input / output unit A12 also includes an image display device for displaying information. The image display device may include a thin display device such as a liquid crystal display or an organic EL display.

[0080] The storage unit A13 is used to store information used by the processing unit A14. The storage unit A13 includes one or more storage devices. The storage devices are, for example, a RAM (Random Access Memory), an EEPROM (Electrically Erasable Programmable Read Only Memory), etc.

[0081] The processing unit A14 controls the operation of the first terminal A1. The processing unit A14 can be realized by, for example, a computer system including one or more processors (microprocessors) and one or more memories. The one or more processors execute one or more programs stored in one or more memories to function as the processing unit A14. The programs are pre-recorded in the memory of the processing unit A14 here, but may be provided via a telecommunications line such as the Internet or recorded on a non-transitory recording medium such as a memory card.

[0082] For example, when the link information C1 is input via the input / output unit A12, the processing unit A14 performs a process of connecting to the management system 50 via the communication network NT1. This allows the first terminal A1 and the management system 50 to be communicatively connected. In short, the link information C1 includes information for communicatively connecting the first terminal A1 and the management system 50 by being input to the first terminal A1.

[0083] The first terminal A1 can transmit various information to the management system 50 while connected to the management system 50 via the communication network NT1. The information that the first terminal A1 can transmit to the management system 50 includes witness information D1 regarding witnessing of the occurrence of an event or an event-related event, acquired by the first terminal A1. The information that the first terminal A1 can transmit to the management system 50 includes movement information D2 indicating the movement route of the first terminal A1. The information that the first terminal A1 can transmit to the management system 50 includes performance information D3 regarding the performance of an event that occurred in the facility 90, acquired by the first terminal A1.

[0084] (2.5) Management Systems The management system 50 may be realized by, for example, a server. The management system 50 may be configured from one server device, or may be configured from multiple server devices in which multiple functions are distributed.

[0085] As shown in FIG. 2, the management system 50 includes a communication unit 51, a storage unit 52, and a processing unit 53.

[0086] The communication unit 51 is a communication interface. The communication unit 51 is connectable to a communication network NT1 such as the Internet, and has a function of performing communication through the communication network NT1. The communication unit 51 complies with a predetermined communication protocol. The predetermined communication protocol can be selected from various well-known wired and wireless communication standards.

[0087] The storage unit 52 is used to store information used by the processing unit 53. The storage unit 52 includes one or more storage devices. The storage devices are, for example, a RAM (Random Access Memory), an EEPROM (Electrically Erasable Programmable Read Only Memory), etc.

[0088] The processing unit 53 performs overall control of the management system 50. The processing unit 53 can be realized, for example, by a computer system including one or more processors (microprocessors) and one or more memories. The one or more processors execute one or more programs stored in one or more memories to function as the processing unit 53. Here, the programs are pre-recorded in the memory of the processing unit 53, but they may be provided via a telecommunications line such as the Internet, or recorded on a non-transitory recording medium such as a memory card.

[0089] 2, the processing unit 53 includes an acquisition unit 531, a generation unit 533, and an output unit 534. In other words, the processing unit 53 has the functions of the acquisition unit 531, the generation unit 533, and the output unit 534.

[0090] The acquisition unit 531 acquires various pieces of information from the first terminal A1 via the communication unit 51.

[0091] The acquisition unit 531 acquires the eyewitness information D1. The eyewitness information D1 means information on the eyewitness of the occurrence of an event or an event-related event, which is acquired directly or indirectly by the first terminal A1. The eyewitness information D1 may be, for example, information acquired by the acquisition unit 531 during the occurrence of an event or an event-related event. The event-related event is an event related to the event. An example of an event is a fire in the facility 90. An example of an event-related event is an event related to a fire in the facility 90. An event-related event may be, for example, an event that is not a fire in the facility 90 but that the automatic fire alarm system 20 may detect as a fire in the facility 90. One specific example of an event-related event may be an event in which someone is smoking a cigarette near the detector 2, which is a smoke detector.

[0092] The eyewitness information D1 may include, for example, an image (photograph) or video of the scene of the event (or an event-related event) captured by a camera equipped in the first terminal A1. For example, when a fire alarm is issued in the facility 90, a user P1 who is near the fire scene may be able to capture the situation at the scene using the first terminal A1 that he or she carries. Alternatively, when a fire alarm is issued in the facility 90, a user P1 who is near the location where the fire is believed to have occurred may be able to capture the operation (false detection) of the detector 2 as a smoke detector due to cigarette smoke. Such an image or video may be acquired as eyewitness information D1 by the acquisition unit 531 when the first terminal A1 and the management system 50 are connected.

[0093] The sighting information D1 may include, for example, text information about the event (or an event-related event) that is input via a keyboard or touchpad provided on the first terminal A1.

[0094] The witness information D1 may include, for example, an answer to a question in a question-and-answer format about an event (or an event-related event). The answer to the question in the question-and-answer format as the witness information D1 may be a multiple-choice answer selected from a small number of options (for example, a binary choice of "yes" and "no") to the question "Is there a fire?"

[0095] The eyewitness information D1 may also include location information indicating the location where the event occurred (the location of the fire scene). The eyewitness information D1 may also include, for example, information on the location of the first terminal A1 when the image was captured by the camera (the location of the first terminal A1 obtained by a GPS function of the first terminal A1) as location information.

[0096] For example, when the first terminal A1 and the management system 50 are connected via the communication network NT1, the acquisition unit 531 transmits information to the first terminal A1 for displaying an input screen for prompting input of the sighting information D1 on the display of the first terminal A1. The acquisition unit 531 acquires the sighting information D1 inputted on the input screen from the first terminal A1 via the communication network NT1.

[0097] As described above, the link information C1 is displayed on the display unit 32 of the display system 30 when the event detection system 10 (automatic fire alarm system 20) detects the occurrence of an event (fire). The first terminal A1 is then connected to the management system 50 using the link information C1 displayed on the display unit 32 of the display system 30, and transmits the sighting information D1 to the management system 50. Therefore, in the management system 50 of this embodiment, the acquisition unit 531 acquires the sighting information D1 from the first terminal A1 when the event detection system 10, which is installed in a facility 90 and detects the occurrence of an event in the facility 90, detects the occurrence of an event.

[0098] 1, the acquisition unit 531 acquires, from the first terminal A1, movement information D2 indicating the movement route of the first terminal A1. The movement information D2 may include at least one of a history of the movement route of the first terminal A1 and a transition of the position information of the first terminal A1 in real time.

[0099] The acquisition unit 531 may acquire the movement information D2 from the first terminal A1 when the first terminal A1 and the management system 50 are connected to each other by inputting the link information C1 to the first terminal A1 (triggered by the connection). Alternatively, the acquisition unit 531 may acquire the movement information D2 from the first terminal A1 when the acquisition unit 531 detects that the first terminal A1 is within a predetermined area (for example, the grounds of the facility 90) (triggered by the detection).

[0100] The generating unit 533 generates occurrence information D10 based on the witness information D1. The occurrence information D10 is information related to the occurrence of an event (fire). The generating unit 533 generates the occurrence information D10, for example, when a predetermined number (which may be 1) of witness information D1 is acquired.

[0101] The occurrence information D10 may include a determination result that an event (fire) has occurred. The generation unit 533 can generate a determination result that a fire has occurred by performing appropriate image processing on an image (photo) or video of the fire scene acquired from the first terminal A1, for example. In addition, since the eyewitness information D1 is acquired via the link information C1 linked to the facility 90 as described above, the generation unit 533 can identify the facility 90 where the fire has occurred from among multiple facilities.

[0102] The occurrence information D10 may include a determination result that an event (fire) has not occurred. The generation unit 533 can generate a determination result that a fire has not occurred by, for example, performing appropriate image processing on an image (photo) or video acquired from the first terminal A1.

[0103] The occurrence information D10 may include the location of the event (fire). That is, when a determination result that a fire has occurred is obtained, the generation unit 533 can specify the location where the fire has occurred within the facility 90 based on the location information included in the witness information D1. Also, when a determination result that a fire has not occurred is obtained, the generation unit 533 can specify that a fire has not occurred at a predetermined location within the facility 90 based on the location information included in the witness information D1.

[0104] Furthermore, the generating unit 533 generates evacuation information D20 based on movement information D2 acquired from the first terminal A1. That is, when the generating unit 533 determines that an event (fire) has occurred in the facility 90, it generates information on the direction in which the user P1 carrying the first terminal A1 should evacuate based on information on the location of the event and the movement information D2 of the first terminal A1. Furthermore, when map information of the facility 90 is available, for example, because it is stored in the storage unit 52, the generating unit 533 may generate information on an evacuation route.

[0105] The output unit 534 outputs the occurrence information D10 and / or the evacuation information D20 generated by the generation unit 533 to the external device A100 via the communication network NT1. The output format of the occurrence information D10 and / or the evacuation information D20 by the output unit 534 may be a format in which information is output in response to a request from the external device A100, or a format in which information is forcibly output to the external device A100 like a push notification.

[0106] In this embodiment, the external device A100 as an output destination of the occurrence information D10 and / or the evacuation information D20 may include at least one of a first terminal A1 held by a user P1 and a second terminal A2 held by an administrator P2 who manages the event detection system 10 (automatic fire alarm system 20). The external device A100 as an output destination of the occurrence information D10 and / or the evacuation information D20 may further include an information terminal owned by an external organization (fire department, police, security-related company, etc.) that deals with the event (fire).

[0107] Here, the second terminal A2 is an information terminal held by an administrator P2 who manages the event detection system 10 (automatic fire alarm system 20). The second terminal A2 can be realized, for example, by a desktop computer, a laptop computer, or a mobile terminal (smartphone, tablet terminal, wearable terminal, etc.). The configuration of the second terminal A2 is substantially similar to that of the first terminal A1, and therefore a detailed description thereof will be omitted.

[0108] The output unit 534 may vary the contents of the information included in the generated information D10 for each output destination.

[0109] For example, the output unit 534 outputs occurrence information D10 (notification of event occurrence) including a determination result that an event (fire) has occurred to the first terminal A1 and the second terminal A2. This allows a user P1 of the facility 90 who has confirmed the notification of the event occurrence via the first terminal A1 to consider starting evacuation from the facility 90. Also, a manager P2 who has confirmed the notification of the event occurrence via the second terminal A2 can consider operating the confirmation operation unit of the receiver 1 if he or she has not yet operated the confirmation operation unit.

[0110] For example, the output unit 534 outputs occurrence information D10 (notification of possibility of false alarm) including the determination result that an event (fire) has not occurred to the second terminal A2. In this way, the manager P2 who has confirmed the notification of possibility of false alarm via the second terminal A2 can consider operating the cancellation operation unit of the receiver 1 if he / she has not yet operated the cancellation operation unit.

[0111] In this way, according to the management system 50 of this embodiment, the administrator P2 can be prompted to determine whether or not an event (fire) has occurred based on the occurrence information D10 generated based on the eyewitness information D1.

[0112] Also, for example, the output unit 534 outputs occurrence information D10 (notification of the event occurrence location) including the location of the event (fire) to the first terminal A1 and the second terminal A2. This allows a user P1 of the facility 90 who has confirmed the notification of the event occurrence location via the first terminal A1 to consider the start of evacuation from the facility 90 and the evacuation route. Also, a manager P2 who has confirmed the notification of the event occurrence location via the second terminal A2 can consider identifying the event occurrence location. In short, the management system 50 allows the user P1 or manager P2 to make a decision regarding the event based on the information on the event occurrence location.

[0113] Furthermore, for example, the output unit 534 outputs the evacuation information D20 (evacuation route notification) to the first terminal A1. This allows the user P1 of the facility 90 who has confirmed the evacuation route notification via the first terminal A1 to consider an evacuation route from the facility 90. In short, the management system 50 can prompt the user P1 to consider an evacuation route from the facility 90.

[0114] In this way, according to the management system 50 of this embodiment, occurrence information D10 regarding the occurrence of an event is output to the first terminal A1 or the second terminal A2 based on witness information D1 regarding the witnessing of the occurrence of an event (or an event-related event) acquired from the first terminal A1 held by the user P1 of the facility 90. This makes it possible for (the user P1 or the manager P2) to make a decision regarding the event based on various information.

[0115] As shown in FIG. 1, in the management system 50 of this embodiment, the acquisition unit 531 of the processing unit 53 acquires performance information D3 from the first terminal A1. The performance information D3 is information related to the performance of an event that occurred in the facility 90. An example of an event is a fire in the facility 90. The performance information D3 may be information acquired by the acquisition unit 531 after the event has ended (the fire has subsided), for example. Note that a part of the sighting information D1 acquired by the acquisition unit 531 during the occurrence of the event may be used as the performance information D3.

[0116] One method for the first terminal A1 to output performance information D3 to the management system 50 is, for example, to acquire link information C1 displayed on the display unit 32 of the display system 30 while an event is occurring on the first terminal A1, and then, after the event ends, connect the first terminal A1 to the management system 50 using the history of link information C1 stored in the memory unit A13 of the first terminal A1.

[0117] The performance information D3 may include, for example, an image (photo) or video of the event occurrence site taken by a camera equipped in the first terminal A1 while the event is occurring. In other words, an image or video taken while the event is occurring but acquired by the acquisition unit 531 after the event ends may be acquired as the performance information D3.

[0118] The record information D3 may include, for example, text information about the event that is input by a keyboard or a touchpad provided on the first terminal A1. The text information as the record information D3 may include, for example, information such as the time and place of occurrence of the event (fire), the appropriateness of the response to the event (fire), etc. The text information as the record information D3 may include information freely written in response to a questionnaire.

[0119] The performance information D3 may include, for example, answers to questions about the event in a question-and-answer format. The answers to questions in the question-and-answer format as the performance information D3 may include answers to multiple-choice questionnaires, such as answers of "yes" or "no" to the question "Was the evacuation guidance appropriate?"

[0120] The generating unit 533 generates review information D30 based on the result information D3. The review information D30 may be information summarizing the results of the event (fire) after the event has ended.

[0121] The retrospective information D30 may include the cause of the occurrence of an event. The generation unit 533 may identify the cause of the event from, for example, images, videos, text data, etc. acquired as the performance information D3. For example, the generation unit 533 may determine the cause of the event from a photograph taken of the starting point of the event (such as the source of a fire), text data referring to the cause of the event, etc. Of course, there may be cases where the cause of the occurrence of an event cannot be identified from the performance information D3 alone. In such cases, the cause of the occurrence of the event included in the retrospective information D30 may be "unknown."

[0122] The review information D30 may include information on the status of the facility 90 when the event occurred. The information on the status of the facility 90 when the event occurred may include, for example, information on the congestion status of evacuation routes from the facility 90, information on whether evacuation guidance was appropriate, etc. The generation unit 533 may determine the status of the facility 90 when the event occurred from, for example, images and videos of the inside of the facility 90 taken when the event occurred, acquired text data, etc. The information on the status of the facility 90 when the event occurred may include information listing images or videos taken when the event occurred.

[0123] The review information D30 may include information summarizing the survey results as the performance information D3. For example, the review information D30 is information that indicates answers to multiple-choice questions as percentages for each question.

[0124] The output unit 534 outputs the review information D30 generated by the generation unit 533 to the external device A100 via the communication network NT1. That is, the output unit 534 outputs the review information D30 related to the event to the external device A100 based on the result information D3.

[0125] In this embodiment, the external device A100 as the output destination of the retrospective information D30 may include at least one of a second terminal A2 held by an administrator P2 who manages the event detection system 10 (automatic fire alarm system 20) and a third terminal A3 held by an owner P3 of the facility 90. The external device A100 as the output destination of the retrospective information D30 may include an information terminal owned by an external organization (fire department, police, security-related company, etc.) that deals with the event (fire).

[0126] Here, the third terminal A3 is an information terminal held by the owner P3 of the facility 90. The third terminal A3 can be realized by, for example, a desktop computer, a laptop computer, or a mobile terminal (such as a smartphone, a tablet terminal, or a wearable terminal). The configuration of the third terminal A3 is substantially similar to that of the first terminal A1, and therefore a detailed description thereof will be omitted.

[0127] The output unit 534 may vary the contents of the information included in the review information D30 for each output destination.

[0128] The output unit 534 outputs, to the second terminal A2, review information D30 including, for example, information on the cause of the event and the state of the facility 90 when the event occurred. Also, the output unit 534 outputs, to the third terminal A3, review information D30 including, for example, the cause of the event, information on the state of the facility 90 when the event occurred, and the questionnaire results.

[0129] In this way, according to the management system 50 of this embodiment, based on the performance information D3 regarding the performance of the event that occurred in the facility 90, acquired from the first terminal A1 held by the user P1 of the facility 90, the review information D30 regarding the event is output to the second terminal A2 or the third terminal A3. This makes it possible to have (the manager P2 or the owner P3) make a judgment based on various information as to whether or not the handling of the event was appropriate, for example.

[0130] (3) Modifications The above embodiment is merely one of various embodiments of the present disclosure. The above embodiment can be modified in various ways depending on the design, etc., as long as the object of the present disclosure can be achieved. In addition, a function similar to the processing unit 53 of the management system 50 according to the above embodiment may be embodied in a management method, a computer program, or a non-transitory recording medium on which a computer program is recorded, etc.

[0131] Specifically, a management method according to one embodiment is executed by a management system 50. As shown in FIG. 8, the management method includes an acquisition step ST1 and an output step ST3. The management method further includes a generation step ST2. The acquisition step ST1 includes acquiring eyewitness information D1 regarding the sighting of an event or an event-related event occurring in the facility 90 from a first terminal A1 held by a user P1 of the facility 90. The output step ST3 includes outputting occurrence information D10 regarding the occurrence of the event to an external device A100 based on the eyewitness information D1. The generation step ST2 includes generating occurrence information D10 regarding the occurrence of the event based on the eyewitness information D1.

[0132] Also, a management method according to one embodiment is executed by the management system 50. As shown in FIG. 9, the management method includes an acquisition step ST11 and an output step ST13. Also, the management method further includes a generation step ST12. The acquisition step ST11 includes acquiring performance information D3 regarding the performance of an event that occurred in the facility 90 from a first terminal A1 held by a user P1 of the facility 90. The output step ST13 includes outputting review information D30 regarding the event to the external device A100 based on the performance information D3. The generation step ST2 includes generating occurrence information D10 regarding the occurrence of the event based on the sighting information D1.

[0133] A program according to one aspect is a program for causing one or more processors to execute the management method according to any one of the above aspects. The program may be recorded in, for example, a non-transitory recording medium.

[0134] Modifications of the above embodiment are listed below. The modifications described below can be applied in appropriate combination.

[0135] Each of the processing units 18, 23, 53, and A14 in the present disclosure includes a computer system. The computer system is mainly composed of a processor and a memory as hardware. The processor executes a program recorded in the memory of the computer system, thereby realizing the functions of each of the processing units 18, 23, 53, and A14 in the present disclosure. The program may be pre-recorded in the memory of the computer system, may be provided through an electric communication line, or may be provided by being recorded in a non-transitory recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit (IC) or a large scale integrated circuit (LSI). The integrated circuits such as IC or LSI here are called by different names depending on the degree of integration, and include integrated circuits called system LSI, VLSI (Very Large Scale Integration), or ULSI (Ultra Large Scale Integration). Furthermore, a field-programmable gate array (FPGA) that is programmed after the manufacture of an LSI, or a logic device that allows reconfiguration of the connection relationship within the LSI or reconfiguration of the circuit partition within the LSI, can also be employed as a processor. The electronic circuits may be integrated into one chip, or may be distributed among multiple chips. The chips may be integrated into one device, or may be distributed among multiple devices. The computer system referred to here includes a microcontroller having one or more processors and one or more memories. Thus, the microcontroller is also composed of one or more electronic circuits including a semiconductor integrated circuit or a large-scale integrated circuit.

[0136] Moreover, it is not essential that the multiple functions of each of the processing units 18, 23, 53, and A14 are integrated in one housing. The components of each of the processing units 18, 23, 53, and A14 may be distributed across multiple housings. Conversely, the multiple functions of each of the processing units 18, 23, 53, and A14 may be integrated in one housing. Furthermore, at least some of the functions of each of the processing units 18, 23, 53, and A14 may be realized by cloud computing or the like.

[0137] The processing unit 53 (more specifically, the generation unit 533 and the output unit 534) may generate and output occurrence information using a trained model generated by machine learning. The trained model is generated, for example, by supervised learning using a plurality of teacher data indicating a relationship between sighting information and occurrence information. The processing unit 53 can obtain occurrence information as an output of the trained model by inputting the sighting information to the trained model.

[0138] An example of the machine learning algorithm is a neural network. However, the machine learning algorithm is not limited to a neural network, and may be, for example, an eXtreme Gradient Boosting (XGB) regression, a Random Forest, a decision tree, a Logistic Regression, a Support Vector Machine (SVM), a Naive Bayes classifier, or a k-nearest neighbors. Furthermore, the machine learning algorithm may be, for example, a Gaussian Mixture Model (GMM), or a k-means clustering.

[0139] Furthermore, the learning method is not limited to supervised learning, but may be unsupervised learning or reinforcement learning.

[0140] In addition, the trained model may be updated by performing additional training.

[0141] (3.1) Variation 1 The integrated system 100 of the first modification will be described with reference to FIGS.

[0142] In the integrated system 100 of this modified example, as shown in FIG. 10, the event detection system 10 (automatic fire alarm system 20) further includes a communication device 6 (gateway: indicated as "GW" in FIG. 10) for connecting the receiver 1 to the communication network NT1.

[0143] 11, the receiver 1 further includes a third communication unit 13. The third communication unit 13 is a communication interface. The third communication unit 13 is connected to a communication device 6, and is connected to a communication network NT1 via the communication device 6. This allows the receiver 1 to communicate with the management system 50 via the communication network NT1.

[0144] In the receiver 1 of the event detection system 10 of this modified example, when the acquisition unit 181 receives a fire signal from the detector 2, the output unit 183 outputs event detection information (fire detection information) D4 indicating that an event (fire) has occurred to the communication network NT1.

[0145] 12, the processing unit 53 of the management system 50 includes a second acquisition unit 532 in addition to the first acquisition unit 531 which is the acquisition unit 531 described in the embodiment. The second acquisition unit 532 acquires various information from the event detection system 10 (automatic fire alarm system 20), more specifically, from the receiver 1, via a communication network NT1. Here, the second acquisition unit 532 acquires event detection information (fire detection information) D4 from the event detection system 10 (automatic fire alarm system 20) via the communication network NT1.

[0146] When the second acquisition unit 532 acquires the event detection information (fire detection information) D4, the generation unit 533 generates occurrence information D10 including correct / incorrect information D11 based on the witness information D1. The correct / incorrect information D11 is information indicating whether the event occurrence detected by the event detection system 10 is correct or incorrect. That is, the correct / incorrect information D11 may include, for example, either a determination result of "correct" indicating that the event detected by the event detection system 10 is actually occurring, or a determination result of "incorrect" indicating that the event detected by the event detection system 10 is not actually occurring. The correct / incorrect information D11 may be, for example, a numerical value representing the probability that the event is actually occurring as a percentage.

[0147] As described in the embodiment, the generating unit 533 may also generate the location where the event occurred as the occurrence information D10.

[0148] The output unit 534 outputs the generated information D10 to the external device A100. In this modification, the external device A100 as an output destination of the generated information D10 includes at least one of the first terminal A1, the event detection system 10 (the automatic fire alarm system 20), and the second terminal A2.

[0149] The output unit 534 may vary the contents of the information included in the generated information D10 for each output destination.

[0150] For example, the output unit 534 outputs the occurrence information D10 including the correct / incorrect information D11 to the event detection system 10 (automatic fire alarm system 20) and the second terminal A2. That is, when the second acquisition unit 532 acquires the event detection information (fire detection information) D4, the output unit 534 outputs the occurrence information D10 including the correct / incorrect information D11 to at least one of the event detection system 10 (automatic fire alarm system 20) and the second terminal A2. For example, when the correct / incorrect information D11 indicating the determination result of "incorrect" is received, the determination unit 182 of the receiver 1 may determine that a fire has not occurred in the facility 90. For example, when the correct / incorrect information D11 indicating the determination result of "correct" is received, the determination unit 182 of the receiver 1 may determine that a fire has occurred in the facility 90. In addition, the manager P2 who has confirmed the correct / incorrect information D11 indicating the determination result of "incorrect" via the second terminal A2 may consider operating the release operation unit of the receiver 1 if he / she has not yet operated the release operation unit. After checking the correctness information D11 indicating a judgment result of "correct" via the second terminal A2, the administrator P2 can consider operating the confirmation operation unit of the receiver 1 if he or she has not yet operated the confirmation operation unit.

[0151] In this way, according to the management system 50 of this modified example, the event detection system 10 (automatic fire alarm system 20) or its administrator P2 can be prompted to determine whether an event (fire) has occurred or not.

[0152] The event detection system 10 outputs the event detection information D4, for example, in response to acquisition of a fire signal from the detector 2. That is, the output of the event detection information D4 may be almost simultaneous with, for example, the display of the link information C1 on the display unit 32 of the display system 30. Therefore, it takes a certain amount of time from when the event detection system 10 outputs the event detection information D4 until the management system 50 acquires the witness information D1 and generates the correct / incorrect information D11. Therefore, the receiver 1 of the event detection system 10 (automatic fire alarm system 20) may periodically (for example, every few seconds) check whether the occurrence information D10 including the correct / incorrect information D11 has been generated after outputting the event detection information D4, for example.

[0153] Also, for example, the output unit 534 may output occurrence information D10 (such as the determination result that an event has occurred, the location where the event occurred, etc., as described in the embodiment) that does not include correct / incorrect information D11 to the first terminal A1.

[0154] In this manner, in the management system 50 of this modified example, based on witness information D1 regarding the witnessing of the occurrence of an event (or an event-related event) acquired from the first terminal A1 held by the user P1 of the facility 90, occurrence information D10 regarding the occurrence of the event is output to any one of the first terminal A1, the second terminal A2, and the event detection system 10. This enables (the user P1, the manager P2, and the event detection system 10) to make a decision regarding the event based on various information.

[0155] (3.2) Variation 2 13, the event detection system 10 may include an emergency broadcast facility 40. In this modification, the emergency broadcast facility 40 is connected to, for example, the receiver 1. In this modification, the notification device 4 and the display system 30 are also connected to the emergency broadcast facility 40.

[0156] In this modification, for example, the first fire alarm information and the second fire alarm information are stored in a storage unit that the emergency broadcast equipment 40 includes.

[0157] (3.3) Other Modifications In one modified example, the display system 30 is not limited to a network type, but may be a stand-alone type (for example, a USB type) or a cloud type. In the stand-alone type, the first fire alarm information and the second fire alarm information are stored in, for example, a storage medium (USB memory, SD card, etc.) connected to the display unit 32.

[0158] In one modified example, the integrated system 100 may have a function of interlocking with other equipment such as a smoke control system, etc. In this case, the integrated system 100 can control the fire doors of the smoke control system in the event of a fire.

[0159] In one modified example, the sensor 22 is not limited to a device provided in the detector 2, and may be a sensor (e.g., a temperature sensor) installed independently in the facility 90. In this case, the processing unit 18 of the receiver 1 may have a function similar to that of the processing unit 23 of the detector 2.

[0160] (4) Description As described above, the management system (50) of the first aspect includes an acquisition unit (531) and an output unit (534). The acquisition unit (531) acquires eyewitness information (D1) from a first terminal (A1) held by a user (P1) of the facility (90). The eyewitness information (D1) includes information regarding the witnessing of an occurrence of an event or an event-related event related to the event at the facility (90). The output unit (534) outputs occurrence information (D10) regarding the occurrence of the event to an external device (A100) based on the eyewitness information (D1).

[0161] This embodiment has the advantage that it is possible to allow (the user P1, the administrator P2, the event detection system 10, etc.) to make a decision regarding the event based on various information.

[0162] In the management system (50) of the second aspect, in the first aspect, the acquisition unit (531) is a first acquisition unit (531). The management system (50) further includes a second acquisition unit (532). The second acquisition unit (532) acquires event detection information (D4) indicating the detection of the occurrence of an event from an event detection system (10) that is installed in a facility (90) and detects the occurrence of an event in the facility (90). When the second acquisition unit (532) acquires the event detection information (D4), the output unit (534) outputs the occurrence information (D10) including the correct / incorrect information (D11) to at least one of the event detection system (10) and the second terminal (A2). The correct / incorrect information (D11) includes information indicating the correctness or incorrectness of the detection of the occurrence of the event, which is obtained based on the witness information (D1). The second terminal (A2) is a terminal held by an administrator (P2) who manages the event detection system (10).

[0163] According to this embodiment, it is possible to prompt the event detection system (10) or its administrator (P2) to determine whether an event has occurred or not.

[0164] In the management system (50) of the third embodiment, in the second embodiment, the event is a fire in a facility (90). The event detection system (10) is an automatic fire alarm system (20) that detects and notifies an occurrence of a fire in the facility (90) based on a detection result of a sensor (2) installed in the facility (90). When the automatic fire alarm system (20) detects an occurrence of a fire in the facility (90), it outputs fire detection information to the management system (50). The second acquisition unit (532) acquires the fire detection information as event detection information (D4) from the automatic fire alarm system (20). When the second acquisition unit (532) acquires the fire detection information, the output unit (534) outputs occurrence information (D10) including correct / incorrect information (D11) to at least one of the automatic fire alarm system (20) and the second terminal (A2). The second terminal (A2) is a terminal held by an administrator (P2) who manages the automatic fire alarm system (20).

[0165] According to this embodiment, it is possible to prompt the automatic fire alarm system (20) or its manager (P2) to determine whether or not a fire has occurred.

[0166] In the management system (50) of the fourth aspect, in any one of the first to third aspects, the acquisition unit (531) acquires sighting information (D1) from the first terminal (A1) at least when the event detection system (10) detects the occurrence of an event. The event detection system (10) is installed in a facility (90) and detects the occurrence of an event in the facility (90). The management system (50) further includes a generation unit (533) that generates occurrence information (D10) based on the sighting information (D1). The output unit (534) outputs the occurrence information (D10) generated by the generation unit (533) to the second terminal (A2). The second terminal (A2) is a terminal held by an administrator (P2) who manages the event detection system (10).

[0167] According to this embodiment, it is possible to prompt the manager (P2) to judge whether or not an event has occurred based on the occurrence information (D10) generated based on the sighting information (D1).

[0168] In the management system (50) of the fifth aspect, in the fourth aspect, the event is a fire in a facility (90). The event detection system (10) is an automatic fire alarm system (20) that detects and notifies of the occurrence of a fire in the facility (90) based on a detection result of a sensor (2) installed in the facility (90).

[0169] According to this embodiment, it is possible to prompt the manager (P2) to judge whether or not a fire has occurred based on the occurrence information (D10) generated based on the witness information (D1).

[0170] In the management system (50) of the sixth aspect, in any one of the first to fifth aspects, the sighting information (D1) includes location information indicating a location where an event occurred. The acquisition unit (531) acquires the sighting information (D1) including the location information from the first terminal (A1). The output unit (534) outputs occurrence information (D10) including the location where the event occurred obtained based on the location information to the external device (A100).

[0171] According to this embodiment, it becomes possible to allow (the user P1, the administrator P2, the event detection system 10, etc.) to make a decision regarding the event based on information about the location where the event occurred.

[0172] In the seventh aspect of the management system (50), in any one of the first to sixth aspects, the acquisition unit (531) acquires, from the first terminal (A1), movement information (D2) indicating a movement route of the first terminal (A1). The output unit (534) outputs evacuation information (D20) regarding evacuation from the facility (90), obtained based on the movement information (D2), to the first terminal (A1).

[0173] According to this embodiment, the user (P1) can be prompted to consider an evacuation route from the facility (90).

[0174] In the management system (50) of the eighth aspect, in any one of the first to seventh aspects, the external device (A100) as the destination of information output by the output unit (534) includes at least one of a first terminal (A1), an event detection system (10), and a second terminal (A2). The event detection system (10) is installed in a facility (90) and detects the occurrence of an event in the facility (90). The second terminal (A2) is a terminal held by an administrator (P2) who manages the event detection system (10).

[0175] According to this embodiment, it is possible to have at least one of the user (P1), the administrator (P2), and the event detection system (10) make a decision regarding an event based on various information.

[0176] An integrated system (100) of a ninth aspect includes the management system (50) of any one of the first to eighth aspects, and an event detection system (10). The event detection system (10) is installed in a facility (90) and detects the occurrence of an event in the facility (90).

[0177] This embodiment has the advantage that it is possible to allow (the user P1, the administrator P2, the event detection system 10, etc.) to make a decision regarding the event based on various information.

[0178] In the integrated system (100) of the tenth aspect, in the ninth aspect, when the event detection system (10) detects the occurrence of an event in a facility (90), it displays link information (C1) on the display unit (32) of the display system (30) installed in the facility (90). The link information (C1) includes information for communicatively connecting the first terminal (A1) and the management system (50) so that, when inputted to the first terminal (A1), the acquisition unit (531) can acquire the sighting information (D1) from the first terminal (A1).

[0179] According to this embodiment, the user (P1) can output the sighting information (D1) to the management system (50) simply by inputting the link information (C1) displayed on the display unit (32) of the display system (30) into the first terminal (A1).

[0180] In the integrated system (100) of the eleventh aspect, in the tenth aspect, the link information (C1) is displayed on the display unit (32) in the form of a two-dimensional code.

[0181] According to this embodiment, the user (P1) can easily input the link information (C1).

[0182] The management system (50) of the twelfth aspect includes an acquisition unit (531) and an output unit (534). The acquisition unit (531) acquires performance information (D3) from a first terminal (A1) held by a user (P1) of a facility (90). The performance information (D3) includes information related to the performance of an event that occurred in the facility (90). The output unit (534) outputs review information (D30) related to the event to an external device (A100) based on the performance information (D3).

[0183] This embodiment has the advantage that it is possible to allow (the user P1, the administrator P2, the event detection system 10, etc.) to make a decision regarding the event based on various information.

[0184] The management method of the thirteenth aspect includes an acquisition step (ST1) and an output step (ST3). The acquisition step (ST1) includes acquiring witness information (D1) from a first terminal (A1) held by a user (P1) of a facility (90). The witness information (D1) includes information regarding a witnessing of an occurrence of an event or an event-related event related to the event at the facility (90). The output step (ST3) includes outputting occurrence information (D10) regarding the occurrence of the event to an external device (A100) based on the witness information (D1).

[0185] This embodiment has the advantage that it is possible to allow (the user P1, the administrator P2, the event detection system 10, etc.) to make a decision regarding the event based on various information.

[0186] The management method of the fourteenth aspect includes an acquisition step (ST11) and an output step (ST13). The acquisition step (ST11) includes acquiring performance information (D3) from a first terminal (A1) held by a user (P1) of the facility (90). The performance information (D3) includes information related to the performance of an event that occurred in the facility (90). The output step (ST13) includes outputting review information (D30) related to the event to an external device (A100) based on the performance information (D3).

[0187] This embodiment has the advantage that it is possible to allow (the user P1, the administrator P2, the event detection system 10, etc.) to make a decision regarding the event based on various information.

[0188] A program according to a fifteenth aspect is a program for causing one or more processors to execute the management method according to the thirteenth or fourteenth aspect.

[0189] This embodiment has the advantage that it is possible to allow (the user P1, the administrator P2, the event detection system 10, etc.) to make a decision regarding the event based on various information. [Explanation of symbols]

[0190] 100 Integrated Systems 10 Event Detection System 20 Automatic Fire Alarm System 30 Display System 32 Display section 50 Management Systems 531 Acquisition Department, 1st Acquisition Department 532 Second Acquisition Department 533 Generation part 534 Output section 90 Facilities A1 Terminal 1 A2 Terminal 2 A100 External device C1 Link Information D1 Sightings D2 Movement information D3 Performance Information D4 Event detection information D10 Occurrence Information D11 Errata D20 Evacuation Information D30 Review Information P1 User P2 administrator ST1 Acquisition step ST3 Output Step ST11 Acquisition step ST13 Output step

Claims

1. an acquisition unit that acquires, from a first terminal carried by a user of a facility, eyewitness information regarding a witnessing of an occurrence of an event at the facility or an event-related event related to the event; and an output unit that outputs occurrence information regarding the occurrence of the event to an external device based on the witness information. Management system.

2. the acquisition unit is a first acquisition unit, The management system includes: a second acquisition unit that acquires, from an event detection system that is installed in the facility and detects the occurrence of the event in the facility, event detection information indicating that the occurrence of the event has been detected; When the second acquisition unit acquires the event detection information, the output unit outputs the occurrence information including true / false information indicating true or false about the detection of the occurrence of the event obtained based on the witness information to at least one of the event detection system and a second terminal held by an administrator who manages the event detection system. The management system according to claim 1 .

3. the event is a fire at the facility; the event detection system is an automatic fire alarm system that detects and notifies an occurrence of a fire in the facility based on a detection result of a detector installed in the facility, When the automatic fire alarm system detects a fire in the facility, the automatic fire alarm system outputs fire detection information to the management system; The second acquisition unit acquires the fire detection information as the event detection information from the automatic fire alarm system, When the second acquisition unit acquires the fire detection information, the output unit outputs the occurrence information including the true / false information to at least one of the automatic fire alarm system and the second terminal held by the administrator who manages the automatic fire alarm system. The management system according to claim 2.

4. the acquisition unit acquires the sighting information from the first terminal when an event detection system that is installed at least in the facility and detects the occurrence of the event in the facility detects the occurrence of the event; The management system further includes a generation unit that generates the occurrence information based on the sighting information, The output unit outputs the occurrence information generated by the generation unit to a second terminal held by an administrator who manages the event detection system. The management system according to claim 1 .

5. the event is a fire at the facility; The event detection system is an automatic fire alarm system that detects and notifies an occurrence of a fire in the facility based on a detection result of a sensor installed in the facility. The management system according to claim 4.

6. The sighting information includes location information indicating a location where the event occurred, The acquisition unit acquires the sighting information including the location information from the first terminal, The output unit outputs the occurrence information including an occurrence location of the event obtained based on the position information to the external device. The management system according to claim 1 .

7. The acquisition unit acquires, from the first terminal, movement information indicating a movement route of the first terminal; The output unit outputs evacuation information regarding evacuation from the facility obtained based on the movement information to the first terminal. The management system according to claim 1 .

8. The external device as an output destination of information by the output unit The first terminal; an event detection system installed at the facility to detect the occurrence of the event at the facility; a second terminal held by an administrator who manages the event detection system; At least one of: The management system according to claim 1 .

9. The management system according to claim 1 ; an event detection system installed at the facility and detecting the occurrence of the event at the facility; Integrated system.

10. when the event detection system detects the occurrence of the event in the facility, it causes a display unit of a display system installed in the facility to display link information; the link information includes information for communicatively connecting the first terminal and the management system so that the acquisition unit can acquire the sighting information from the first terminal by inputting the link information into the first terminal, 10. The integrated system of claim 9.

11. The link information is displayed on the display unit in the form of a two-dimensional code. The integrated system of claim 10.

12. an acquisition unit that acquires, from a first terminal carried by a user of the facility, performance information regarding performance of an event that has occurred at the facility; and an output unit that outputs review information regarding the event to an external device based on the performance information. Management system.

13. An acquisition step of acquiring, from a first terminal held by a user of the facility, witness information regarding a witnessing of an occurrence of an event at the facility or an event-related event related to the event; and outputting occurrence information regarding the occurrence of the event to an external device based on the witness information. Management method.

14. an acquisition step of acquiring, from a first terminal held by a user of the facility, performance information regarding performance of an event that has occurred at the facility; and outputting review information regarding the event to an external device based on the performance information. Management method.

15. A program for causing one or more processors to execute the management method according to claim 13 or 14.

Images