Control system and control method

Abstract

To provide a control system and a control method that are capable of maintaining security while improving convenience.SOLUTION: A control system 1 includes: a terminal device 10 that is installed at an entrance of an apartment house M; a door control device 60 that controls locking and unlocking of a door 61 installed at the entrance; a server 50 in which first information is stored; and a control unit 20 that can communicate with the terminal device 10, the door control device 60, and the server 50. The terminal device 10 has a number input unit 113 that allows a user to input second information. The control unit 20 is configured to collate the first information stored in the server 50 with the second information input by the number input unit 113, and switch between a first operation of sending an unlocking instruction to the door control device 60 and a second operation different from the first operation according to a result of the collation.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to a control system and a control method. [Background technology]

[0002] In recent years, a delivery style known as "drop-off delivery" has been increasing, in which delivery is completed by leaving the package at a designated location when the recipient of the package is not at the delivery destination residence, etc. In delivery services using drop-off delivery, various technologies have been proposed for automatically unlocking autolock doors installed at the entrances of apartment complexes, etc., for visitors who are permitted to enter the apartment complexes, etc. (see, for example, Patent Documents 1 and 2). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-14729 [Patent Document 2] JP 2020-53047 A Summary of the Invention [Problem to be solved by the invention]

[0004] The technologies disclosed in Patent Documents 1 and 2 make it possible to unlock an auto-lock door simply by the user operating the collective entrance device. However, there is room for improvement in terms of security and convenience.

[0005] Therefore, an object of the present invention is to provide a control system and a control method for the control system that can maintain security while improving convenience. [Means for solving the problem]

[0006] In order to achieve the above object, the control system of the present invention comprises: A terminal device installed at an entrance of the apartment building; A door control device that controls locking and unlocking of a door installed at the entrance; A server in which first information is stored; A control unit capable of communicating with the terminal device, the door control device, and a server; A control system comprising: the terminal device has a number input unit into which a user can input second information; The control unit is configured to compare the first information stored in the server with the second information input by the number input unit, and switch between a first operation of sending an unlocking instruction to the door control device and a second operation different from the first operation depending on the result of the comparison.

[0007] According to the above configuration, the first and second operations are switched depending on the result of the comparison between the first information and the second information, i.e., it is determined whether to send an unlock command to the door control device or to execute an operation different from the unlock command. This makes it possible to provide a control system that can maintain security while improving convenience.

[0008] In order to achieve the above object, the control method of the present invention comprises the steps of: A control method for a control system including a terminal device installed at an entrance of an apartment building, a door control device that controls locking and unlocking of a door installed at the entrance, and a server in which first information is stored, comprising: receiving second information input by a user to a number input unit of the terminal device; A step of matching the first information with the second information; A step of switching between a first operation of transmitting an unlock command to the door control device and a second operation different from the first operation according to a result of the matching; Includes.

[0009] According to the above method, it is possible to provide a control method that can maintain security while improving convenience. Effect of the Invention

[0010] According to the present invention, it is possible to provide a control system and a control method for the control system that can maintain security while improving convenience. [Brief description of the drawings]

[0011] [Figure 1] 1 is a configuration diagram of a control system according to a first embodiment of the present invention. [Diagram 2] FIG. 2 is a functional block diagram of a portion of the control system of FIG. 1. [Diagram 3] FIG. 2 is a diagram showing an example of a data table stored in a server included in the control system. [Figure 4] 4 is a flowchart illustrating an example of the operation of the control system according to the first embodiment. [Diagram 5] A figure showing an example of an initial screen displayed on the display unit of a collective entrance device provided in the control system according to the first embodiment. [Figure 6] FIG. 13 is a diagram showing an example of a PIN input screen displayed on a display unit. [Figure 7] 13 shows an example of a data table stored in a server according to the second embodiment. [Figure 8] 10 is a flowchart illustrating an example of the operation of the control system according to the second embodiment. [Figure 9] A figure showing an example of a delivery information screen displayed on a second mobile terminal provided in the control system according to the second embodiment. [Figure 10] A figure showing an example of a service selection screen displayed on the display unit of a collective entrance device provided in the control system according to the second embodiment. [Figure 11] FIG. 13 is a diagram showing an example of a call operation screen displayed on a display unit. [Figure 12] FIG. 11 is a diagram showing an example of an unlocking operation screen displayed on the second portable terminal. [Figure 13] FIG. 11 is a functional block diagram of a control system according to a modified example. [Figure 14]FIG. 13 is a diagram showing an example of a call operation screen displayed on a display unit of a collective entrance device provided in a control system according to a modified example. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] First embodiment Hereinafter, a control system according to a first embodiment of the present invention will be described with reference to the drawings. Fig. 1 is a configuration diagram showing a control system 1 according to a first embodiment. As shown in Fig. 1, the control system 1 includes a collective entrance unit 10 (an example of a terminal device), a controller 20, a room master unit 30, a entrance slave unit 40, a server 50, a door control device 60, a mobile terminal 70, and a second mobile terminal 75. The control system 1 is a system that is applied to a collective housing complex such as an apartment building.

[0013] The collective entrance unit 10 and the room master unit 30 are connected to the control unit 20 via an intercom line L over which communication is performed according to a general-purpose protocol. The entrance slave unit 40 is also connected to the room master unit 30 via the intercom line L. In this example, the intercom line L is configured with a LAN (Local Area Network) cable. The intercom line L may also be configured with a dedicated line.

[0014] The collective entrance device 10 is installed at a collective entrance (entrance), which is a common space of an apartment building M. The apartment building M is, for example, a five-story apartment building. The collective entrance device 10 includes a display unit 11, a communication unit 12, and a camera 13.

[0015] The control unit 20 controls the operation of the collective entrance unit 10, the room master unit 30, etc. For example, the control unit 20 controls the call status from the collective entrance unit 10 to the room master unit 30. The control unit 20 is connected to a server 50, a door control device 60, a mobile terminal 70, and a second mobile terminal 75 through a network N. The control unit 20 is also connected to a call center C outside the control system 1 through the network N.

[0016] The controller 20 may include at least one microcontroller including one or more processors, and other electronic circuits including active elements such as transistors and passive elements. The controller 20 may be configured with multiple CPU cores. The controller 20 may be, for example, a microprocessing unit (MPU), a graphics processing unit (GPU), and / or a tensor processing unit (TPU). The GPU may be configured with multiple GPU cores. The controller 20 may also be configured with hardware resources including integrated circuits such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA). The controller 20 may also be configured with a combination of at least one microcontroller and an integrated circuit.

[0017] The room master unit 30 is installed in each dwelling unit of the apartment building M in which the control system 1 is provided. The room master unit 30 includes a display unit 31, an operation unit 32, and a call unit 33. The display unit 31 can display various information and can accept user operations, and is, for example, a touch display. The display unit 31 displays images of visitors captured by the camera 13 of the collective entrance unit 10. The operation unit 32 is operated when responding to a call from the collective entrance unit 10. The operation unit 32 is, for example, composed of operation buttons displayed on the touch display that is the display unit 31. The call unit 33 is used by the resident to make a call to the collective entrance unit 10, and includes a microphone and a speaker.

[0018] The entrance slave unit 40 is installed at the entrance of each dwelling unit. The entrance slave unit 40 is equipped with a call button 41 for a visitor to call a resident, a communication unit 42 for the visitor to talk to the resident, and a camera 43 capable of capturing an image of the visitor. The image of the visitor captured by the camera 43 is displayed on the display unit 31 of the room master unit 30.

[0019] The server 50 is, for example, a server installed in the apartment complex M or at the office of a service provider. Examples of the service provider include an apartment management company and a delivery company. The server 50 has a function of collecting information set by the residents of the apartment complex M or the service provider and creating a data table.

[0020] The door control device 60 is a device for controlling the locking and unlocking of a door 61 installed at the entrance of the apartment building M. For example, the door 61 is an auto-lock door installed between the entrance and the elevator hall of the apartment building M. The door control device 60 unlocks the door 61 based on an unlock command signal transmitted from the control device 20.

[0021] The mobile terminal 70 is a terminal carried by a resident of the apartment complex M. Examples of the mobile terminal 70 include a mobile phone, a smartphone, a tablet, a notebook computer, and a personal computer. The resident can use the mobile terminal 70 to set a PIN number for entering the apartment complex M, that is, a PIN number for unlocking the door 61.

[0022] The second mobile terminal 75 is a terminal carried by a delivery person of a delivery company. Examples of the second mobile terminal 75 include a mobile phone, a smartphone, a tablet, a notebook computer, a personal computer, and the like. In particular, the second mobile terminal 75 is preferably a portable communication terminal device that can be carried around, such as a mobile phone, a smartphone, a tablet, or a notebook computer. The delivery person can use the second mobile terminal 75 to check various information about the delivery item and to request the door 61 to be unlocked.

[0023] FIG. 2 is a functional block diagram of the collective entrance unit 10, the controller 20, the room master unit 30, the server 50, and the like of the control system 1. As shown in FIG. As shown in FIG. 2, the collective entrance unit 10 includes a display unit 11, a call unit 12, and a camera 13, as well as a collective entrance unit CPU (Central Processing Unit) 14 and a communication interface (IF) 15.

[0024] The display unit 11 is configured to be capable of displaying a service selection unit 111, a call operation unit 112, and a number input unit 113. In other words, the display unit 11 also functions as an input unit for accepting various operations from the user.

[0025] The service selection unit 111 is an input unit for a resident or a visitor to select a predetermined service. The service selection unit 111 is configured with, for example, a button or the like for selecting an unlocking service for unlocking the door 61 by inputting a PIN number preset by the resident as a service for the resident.

[0026] The call operation unit 112 is an operation unit that is operated by a visitor when calling a resident. The call operation unit 112 is configured with, for example, a numeric keypad and a call button displayed on the display unit 11. The number input unit 113 is an operation unit that a resident operates when inputting a PIN number into the collective entrance device 10. The number input unit 113 is composed of, for example, a numeric keypad and an unlock button displayed on the display unit 11.

[0027] The collective entrance device CPU 14 performs processing for controlling each part of the collective entrance device 10. The communication IF 15 forms a bidirectional signal transmission path between the collective entrance device CPU 14 and the intercom line L. As a result, a signal transmission path between the collective entrance device CPU 14 and the control device 20 is formed via the communication IF 15.

[0028] The control unit 20 includes a control unit 21 and a memory unit 22. The control unit 21 controls the transmission and reception of signals between the collective entrance unit 10 and each unit of the room master unit 30 connected to the control unit 20 via the intercom line L. The memory unit 22 stores communication information, control information, and the like. In this example, the memory unit 22 stores a call table 22a in which the room number of each dwelling unit in the apartment building M is recorded in association with a room master unit ID capable of identifying the room master unit 30 of each dwelling unit.

[0029] The control unit 21 receives from the collective entrance unit 10 a signal including information on the room number inputted via the call operation unit 112 of the collective entrance unit 10. The control unit 21 then refers to the call table 22a to identify the room master unit 30 of the dwelling unit associated with the room number inputted via the call operation unit 112. The control unit 21 then transmits a call signal to the identified room master unit 30.

[0030] Furthermore, control unit 21 controls connection of control unit 20 to network N. As a result, control unit 20 is connected to server 50, door control device 60, and mobile terminal 70 via network N. Control unit 21 receives from collective entrance unit 10 a signal including information on a PIN number entered at number input unit 113 of collective entrance unit 10, and receives from server 50 a signal including information on a PIN number stored in server 50. Control unit 21 then performs authentication based on the PIN number received from collective entrance unit 10 and the stored PIN number received from server 50.

[0031] The control unit 21 includes an unlock instruction unit 23. The unlock instruction unit 23 receives an unlock request signal from the server 50, and after a PIN code is authenticated, generates an unlock instruction signal for unlocking the door 61 according to the result of the authentication. Then, the control unit 21 transmits the unlock instruction signal generated by the unlock instruction unit 23 to the door control device 60. Note that, in this embodiment, a case will be described in which the unlock instruction unit 23 is provided in the control device 20, but the unlock instruction unit 23 may be provided in the server 50 or another server.

[0032] The room master unit 30 includes a master unit CPU 34, a communication IF 35, and a memory unit 36 ​​in addition to a display unit 31, an operation unit 32, and a call unit 33. The master unit CPU 34 performs processing for controlling each unit of the room master unit 30. The communication IF 35 forms a bidirectional signal transmission path between the master unit CPU 34 and the intercom line L. This forms a signal transmission path between the master unit CPU 34 and the control unit 20. The memory unit 36 ​​stores control information and the like for the room master unit 30. The memory unit 36 ​​also stores image data captured by the camera 13 of the collective entrance unit 10 or the camera 43 of the entrance slave unit 40 and transmitted from the collective entrance unit 10 or the entrance slave unit 40.

[0033] The server 50 includes a storage unit 51, an authentication unit 52, and a transmission unit 53. The storage unit 51 stores a data table 51a. In the data table 51a, for example, predetermined information including a PIN number set in advance by a resident of the apartment building M is stored. FIG. 3 shows an example of the data table 51a stored in the server 50. As shown in FIG. 3, in the data table 51a, a master unit ID, a user ID, and a PIN number are stored in association with each other. The master unit ID is an ID for identifying a room master unit 30 installed in each dwelling unit in the apartment building M. The user ID is an ID for identifying a resident of each dwelling unit. The PIN number is an arbitrary number transmitted from a mobile terminal 70 owned by the resident.

[0034] For example, data table 51a stores in association with each other the master unit ID "T111" of the room master unit 30 installed in a room with room number "101" in apartment M, the user ID "US111" of the resident of the room, and an arbitrary PIN "1*******" received from the mobile terminal 70 of the resident corresponding to the user ID "US111." Data table 51a also stores in association with each other the master unit ID "T121" of the room master unit 30 installed in a room with room number "201," the user ID "US121" of the resident of the room, and an arbitrary PIN "9*******" received from the mobile terminal 70 of the resident corresponding to the user ID "US121."

[0035] 2, when the transmitting unit 53 receives a number request signal from the control unit 20, it has a function of reading out the PIN stored in the data table 51a and transmitting the PIN to the control unit 20. Note that the authentication unit 52 is a functional means used in the second embodiment, and its details will be described later.

[0036] (Example of operation of control system 1) Next, an example of the operation of the control system 1 when a resident of the apartment building M returns home to the apartment building M will be described with reference to Figs. 4 to 6. Fig. 4 is a flowchart for explaining an example of the operation of the control system 1. Fig. 5 is a diagram showing an example of an initial screen 200 displayed on the display unit 11 of the collective entrance device 10. Fig. 6 is a diagram showing an example of a PIN input screen 210 displayed on the display unit 11.

[0037] First, a resident of the apartment house M sets an arbitrary PIN number for unlocking the door 61 of the apartment house M using resident application software installed in the mobile terminal 70 (step S101). The mobile terminal 70 that has accepted the setting of the PIN number transmits the set PIN number and a user ID, which is identification information for identifying the mobile terminal 70, to the server 50 (step S102). The server 50 that has received the PIN number and the user ID from the mobile terminal 70 stores the PIN number in the data table 51b in association with a predetermined master unit ID and user ID based on the user ID of the mobile terminal 70 (step S103). Note that the setting of the PIN number is not limited to a configuration that is executed using the mobile terminal 70. For example, the resident may set a PIN number for unlocking the door 61 in the operation unit 32 of the room master unit 30.

[0038] Next, suppose that a resident has returned home to apartment complex M and arrived at the entrance of apartment complex M. An initial screen 200 is displayed on the display unit 11 of the collective entrance device 10 installed at the entrance of apartment complex M, as shown in Fig. 5. The initial screen 200 displays a "room call" button 201 for calling each dwelling unit in apartment complex M, a "management office call" button 202 for calling the management office, a "resident service" button 203 for executing various services for residents, and a "delivery service" button 204 for executing services for service providers such as delivery companies.

[0039] When a resident operates the "Resident Service" button 203 displayed on the initial screen 200, the collective entrance machine CPU 14 accepts the operation of the "Resident Service" button 203 (step S104). Next, the collective entrance machine CPU 14 causes the display unit 11 to display a service selection screen (step S105). For example, on the service selection screen, the resident selects an unlocking service that unlocks the door 61 by inputting a PIN number. In this case, the collective entrance machine CPU 14 causes the display unit 11 to display a room number input screen (step S106). Although not shown in the figure, the room number input screen displays, for example, a numeric keypad button for inputting a room number and a confirmation button.

[0040] Next, the resident inputs his / her room number using the numeric keypad buttons displayed on the room number input screen, and then operates the confirmation button. When the input of the room number is accepted (step S107), the collective entrance device CPU 14 transmits an operation acceptance signal including information of the input room number to the control device 20 (step S108). For example, if the resident inputs the room number "101" on the room number input screen and then operates the confirmation button, the collective entrance device CPU 14 transmits an operation acceptance signal including information corresponding to the room number "101" to the control device 20.

[0041] Next, the common entrance machine CPU 14 displays a PIN input screen 210 on the display unit 11 (step S109). As shown in Fig. 6, the PIN input screen 210 displays, for example, a numeric keypad button 211 for inputting a PIN and an "unlock" button 212. These buttons 211 and 212 included in the PIN input screen 210 function as the number input unit 113.

[0042] Next, the resident inputs an arbitrary PIN number using the numeric keypad buttons 211 displayed on the PIN number input screen 210, and then operates the "Unlock" button 212. Upon receiving the input of the PIN number using the numeric keypad buttons 211 and the operation of the "Unlock" button 212 (step S110), the collective entrance machine CPU 14 transmits an operation acceptance signal including information on the input PIN number to the control unit 20 (step S111). For example, if the resident inputs the PIN number "1*******" using the numeric keypad buttons 211 on the PIN number input screen 210 and then touches the "Unlock" button 212, the collective entrance machine CPU 14 transmits an operation acceptance signal including information corresponding to the PIN number "1*******" to the control unit 20.

[0043] Next, control unit 21 transmits a number request signal to server 50 based on the room number information included in the operation acceptance signal received in step S108 (step S112). That is, the number request signal transmitted from control unit 20 to server 50 contains the room number information input by the resident on the room number input screen of display unit 11. For example, if the resident inputs room number "101" on the room number input screen, the number request signal transmitted from control unit 20 to server 50 contains the room number information "101".

[0044] The server 50, which has received the number request signal, reads out the PIN number stored in the data table 51b in association with the parent unit ID corresponding to the room number included in the number request signal (step S113). The server 50 then transmits the read PIN number to the control unit 20 (step S114). For example, the server 50 reads out the PIN number "1*******" stored in association with the parent unit ID "T111" corresponding to the room number "101" from the data table 51a, and transmits the PIN number "1*******" to the control unit 20.

[0045] Next, the control unit 21 collates the PIN included in the operation acceptance signal received from the collective entrance device 10 in step S108 with the PIN received from the server 50 in step S114, and determines whether the PINs match (step S115). If the PIN included in the operation acceptance signal received from the collective entrance device 10 matches the PIN received from the server 50 (YES in step S115), the control unit 21 determines that the authentication has been successful. Then, the control unit 21 generates an unlock instruction signal for the door 61 in the unlock instruction unit 23, and transmits the generated unlock instruction signal to the door control device 60 (step S116). The door control device 60 that has received the unlock instruction signal unlocks the door 61 based on the unlock instruction signal (step S117). This allows the resident to enter the inside of the collective housing M through the opened door 61.

[0046] On the other hand, in step S115, if the PIN included in the operation acceptance signal received from the collective entrance machine 10 does not match the PIN received from the server 50 (NO in step S115), the control unit 21 determines that the authentication has failed and generates a call signal for the call center C. Then, the control unit 21 transmits the generated call signal to the call center C (step S118). That is, a bidirectional signal transmission path is formed between the call center C that received the call signal and the collective entrance machine 10. This enables a call between the resident and the operator of the call center C through the call unit 12 of the collective entrance machine 10 (step S119).

[0047] As described above, the control system 1 according to the present embodiment includes the collective entrance device 10 (an example of a terminal device) installed at the entrance of the collective housing M, the door control device 60 that controls the locking and unlocking of the door 61 installed at the entrance, the server 50 in which a PIN (an example of first information) is stored in the data table 51a, and the controller 20 (an example of a control unit) that can communicate with the collective entrance device 10, the door control device 60, and the server 50. The collective entrance device 10 has a number input unit 113 (a PIN input screen 210) that allows a resident (an example of a user) to input a PIN (an example of second information). The controller 20 is configured to compare the PIN stored in the server 50 with the PIN input by the number input unit 113, and to switch between an operation of sending an unlocking instruction to the door control device 60 (an example of a first operation) and an operation (an example of a second operation) different from the operation of sending the unlocking instruction according to the result of the comparison. According to this configuration, the control device 20 switches its operation depending on the result of matching between the PIN stored in the server 50 and the PIN inputted in the number input unit 113, that is, it decides whether to send an unlocking command to the door control device 60 or to execute an operation different from the unlocking command. As a result, for example, if a resident forgets the key to the door 61, the resident can unlock the door 61 by inputting a preset PIN into the collective entrance device 10. Therefore, it is possible to provide a control system 1 that can maintain security while improving convenience.

[0048] The PIN stored in the server 50 is information that is preset based on information transmitted from the resident's mobile terminal 70 (an example of a second terminal device), and the control device 20 is configured to execute an operation of transmitting an unlock command to the door control device 60 when a match between the PIN stored in the server 50 and the PIN input by the number input unit 113 is successful. With this configuration, the door 61 is unlocked only when the PIN stored in the server 50 and the PIN input by the number input unit 113 match, thereby maintaining stronger security.

[0049] Furthermore, the control device 20 is configured to make a call to the call center C instead of unlocking the door 61 when the PIN stored in the server 50 does not match the PIN entered by the number input unit 113, i.e., when the match is unsuccessful. With this configuration, for example, when a resident has forgotten their PIN or has entered the wrong PIN, the call can be connected to the call center C, thereby improving convenience for the resident.

[0050] In the first embodiment, if the PIN stored in the server 50 does not match the PIN entered by the number entry unit 113, a call signal is sent to the call center C, allowing the resident to talk to an operator at the call center C, but the present invention is not limited to this example. If the PIN matching fails, the control unit 21 may generate an error notification signal instead of generating a call signal to the call center C, and send the generated error notification signal to the collective entrance machine 10. In this case, the collective entrance machine 10 that receives the error notification signal displays an error notification screen indicating that the process based on the unlocking request by entering the PIN has failed. For example, the error notification screen may display a notification such as "The unlocking request has been rejected" or "The unlocking request has been rejected. Please re-enter your PIN."

[0051] Second Embodiment Next, a control system 1 according to a second embodiment of the present invention will be described with reference to Fig. 2 and Fig. 7 to Fig. 12. The second embodiment is a configuration of the control system 1 when a visitor, a delivery person of a delivery company, visits the apartment complex M to deliver a package addressed to a resident of the apartment complex M.

[0052] In the second embodiment, the service selection unit 111 displayed on the display unit 11 of the collective entrance device 10 functions as an input unit for selecting the type of service provider. For example, a list of registered delivery companies is displayed on the service selection unit 111. If the visitor is a delivery person of a delivery company, the delivery person can operate the service selection unit 111 to select which delivery company the delivery person belongs to.

[0053] When the delivery company receives a delivery addressed to a resident from a third party (sender), it determines a tracking number. The delivery company informs the sender of the set tracking number and transmits the tracking number and delivery address to server 50. The sender or delivery company also informs the resident, who is the destination (consignee), of the delivery information including the tracking number. The resident who receives the delivery information sets the desired delivery method (direct delivery, drop-off, etc.) and informs the sender or delivery company of the information regarding the desired delivery method. The delivery company, which receives the information regarding the delivery method from the resident directly or via the sender, transmits the information regarding the delivery method to server 50. Note that the information for identifying the delivery is not limited to the tracking number of the delivery, but may also use a management number, a waybill (voucher) number, etc.

[0054] The delivery person can use the second mobile terminal 75 to check the delivery information of the parcel that he / she is in charge of delivering. The delivery information of each parcel includes the tracking number of the parcel, the address of the delivery destination, the delivery method, the desired delivery time, etc. Delivery methods include, for example, directly handing the parcel to the person at the delivery destination, "drop-off delivery" in which the delivery is completed by leaving the parcel at the front door, and "box delivery" in which the delivery is completed by placing the parcel in a designated delivery box, etc.

[0055] FIG. 7 shows an example of a data table 51b stored in the storage unit 51 of the server 50 according to the second embodiment. As shown in FIG. 7, the data table 51b stores the tracking number of the delivery item received by the server 50, the delivery address of the delivery item, the delivery method, the control unit ID, and the master unit ID, which are associated with each other. The delivery method is a predetermined delivery method set by the user of the delivery destination. For example, the delivery method may be set to allow or not allow the delivery to be left at the door. The control unit ID is an ID for identifying the control unit 20 installed in the apartment house linked to the delivery address. The master unit ID is an ID for identifying the room master unit 30 of the dwelling unit linked to the delivery address.

[0056] For example, in the data table 51b, the tracking number "101-***-***" of one delivery, the delivery address "Meguro-ku, Tokyo *********" of the delivery, the delivery method "Delivery to door possible" of the delivery, the control unit ID "S101" of the control unit 20 of the apartment complex linked to the delivery address of the delivery, and the master unit ID "T121" linked to the delivery address are stored in association with each other. Also, the tracking number "151-***-***" of another delivery, the delivery address "Setagaya-ku, Tokyo *********" of the delivery, the delivery method "Delivery to door not possible" of the delivery, the control unit ID "S501" of the control unit 20 of the apartment complex linked to the delivery address of the delivery, and the master unit ID "T534" linked to the delivery address are stored in association with each other.

[0057] Returning to FIG. 2, when the delivery person operates the second portable terminal 75, an unlock request signal for requesting unlocking of the door 61 is transmitted from the second portable terminal 75 to the server 50.

[0058] The authentication unit 52 included in the server 50 has a function of performing authentication based on information included in the unlocking request signal transmitted from the second mobile terminal 75 and information included in the data table 51b stored in the storage unit 51. The transmission unit 53 has a function of transmitting the unlocking request signal to the control unit 20 when the authentication performed by the authentication unit 52 is successful. The transmission unit 53 also has a function of transmitting an error notification signal to the collective entrance unit 10 when the authentication performed by the authentication unit 52 is unsuccessful.

[0059] (Operation example of the second embodiment) Next, an operation example of the control system 1 in a case where a visitor, a delivery person, visits the apartment complex M to deliver a package addressed to a resident of the apartment complex M will be described with reference to Figs. 8 to 12. Fig. 8 is a flowchart for explaining an operation example of the control system 1 according to the second embodiment. Fig. 9 is a diagram showing an example of a delivery information screen 700 displayed on the second mobile terminal 75. Fig. 10 is a diagram showing an example of a service selection screen 250 displayed on the display unit 11. Fig. 11 is a diagram showing an example of a call operation screen 260 displayed on the display unit 11. Fig. 12 is a diagram showing an example of an unlocking operation screen 710 displayed on the second mobile terminal 75.

[0060] First, when the delivery company receives the parcel from the sender, it notifies the sender of the set tracking number and transmits delivery information such as the tracking number and the delivery address to the server 50. As a result, as shown in FIG. 8, the server 50 stores the delivery information (step S201). Then, the server 50 transmits the delivery information to the second mobile terminal 75 of the delivery person in charge of delivery in the area corresponding to the delivery address (step S202). Then, the delivery person displays the delivery information of the specified parcel on the delivery information screen 700 of the second mobile terminal 75 (step S203). As shown in FIG. 9, the second mobile terminal 75 carried by the delivery person carrying the target parcel displays the delivery information screen 700 for displaying the delivery information related to the parcel. For example, the delivery information screen 700 displays a number display field 701 in which the tracking number of the parcel is displayed, an address display field 702 in which the delivery address is displayed, a delivery display field 703 in which a predetermined delivery method set by the user of the delivery destination is displayed, and a confirmation button 704. The delivery person checks the display fields 701 to 703 of the delivery information screen 700 to ascertain the delivery address and delivery method of the delivery item.

[0061] Next, assume that a delivery person comes bearing a parcel to the entrance of the apartment complex M, which is the delivery destination, displayed on the delivery information screen 700 of the second mobile terminal 75. The display unit 11 of the apartment entrance device 10 installed at the entrance of the apartment complex M where the delivery person has arrived displays the initial screen 200, as shown in FIG.

[0062] When the delivery person operates the "Delivery Service" button 204 displayed on the initial screen 200, the collective entrance machine CPU 14 accepts the operation of the "Delivery Service" button 204 (step S204). Then, the collective entrance machine CPU 14 displays a service selection screen 250 on the display unit 11 (step S205). As shown in FIG. 10, the service selection screen 250 displays, for example, display fields 251A-251E for the company name or service name of the service provider, and an "End" button 252. The display fields 251A-251E for the company (service) name displayed on the service selection screen 250 function as the service selection unit 111.

[0063] Next, the delivery person selects a display field corresponding to the company (service) to which he or she belongs from among the multiple display fields 251A-251E displayed on the service selection screen 250, and then operates the "Finish" button 252. For example, the delivery person selects the display field 251A from among the display fields 251A-251E, which are the service selection unit 111, by a touch operation. When the delivery person's operation on any one of the display fields 251A-251E is accepted (step S206), the collective entrance device CPU 14 transmits an operation acceptance signal including information on the selected display field to the control device 20 (step S207).

[0064] Based on the information included in the received operation acceptance signal, the control unit 21 transmits to the collective entrance device 10 a display signal for the call operation screen 260 corresponding to the selected company (service) (step S208). For example, when the delivery person selects the display field 251A, the control unit 21 transmits to the collective entrance device 10 a display signal for the call operation screen 260 with contents corresponding to the company (service) corresponding to the display field 251A.

[0065] The collective entrance device CPU 14, which has received the display signal related to the call operation screen 260, displays the call operation screen 260 on the display unit 11 (step S209). As shown in Fig. 11, the call operation screen 260 displays, for example, a numeric keypad button 261 for inputting the room number of each dwelling unit, a "call" button 262, and the like.

[0066] Next, the delivery person inputs the room number of the room to which the delivery is to be made using the numeric keypad buttons 261 displayed on the call operation screen 260, and then operates the "Call" button 262. When the input of the room number using the numeric keypad buttons 261 and the operation of the "Call" button 262 are accepted (step S210), the collective entrance machine CPU 14 transmits an operation acceptance signal including information on the input room number to the control machine 20 (step S211). For example, if the delivery person inputs the room number "201" on the call operation screen 260 and then operates the "Call" button 262, the collective entrance machine CPU 14 transmits an operation acceptance signal including information corresponding to the room number "201" to the control machine 20.

[0067] Next, the control unit 21 identifies the room master unit 30 associated with the room number included in the received operation acceptance signal among the multiple room master units 30 installed in the apartment building M, and generates a call signal for calling the identified room master unit 30 (step S212). Then, the control unit 21 transmits the call signal to the identified room master unit 30 (step S213). For example, the control unit 21 identifies the room master unit 30 in room 201 based on the information of the room number "201" included in the received operation acceptance signal, and generates a call signal for calling the room master unit 30. Then, the control unit 21 transmits the call signal to the identified room master unit 30 in room 201. The room master unit 30 in room 201 that has received the call signal from the control unit 21 outputs a call tone to inform the user that a visitor is calling from the collective entrance (step S214).

[0068] When a ring tone is being output from the room master unit 30 of room 201, if the resident of room 201 uses the room master unit 30 to answer the call, a response signal is transmitted from the room master unit 30 to the control unit 20. However, in this example, it is assumed that the delivery person unlocks the door 61 and leaves the parcel because the resident is absent or does not answer, so a description of the case where the resident answers the call will be omitted.

[0069] Next, the collective entrance machine CPU 14 causes the display unit 11 to display the tracking number input screen 270 (step S215). In this embodiment, a numeric keypad button or the like displayed on the tracking number input screen 270 functions as the number input unit 113. The delivery person inputs the tracking number of the delivery item on the tracking number input screen 270. When the input of the tracking number is accepted (step S216), the collective entrance machine CPU 14 transmits an operation acceptance signal including the tracking number to the control unit 20 (step S217). Note that the display unit 11 may display announcement information for the delivery person, such as "After entering the tracking number of the delivery item, please perform the unlocking operation using the mobile app."

[0070] Next, it is assumed that the delivery person touches the confirmation button 704 displayed on the delivery information screen 700 of the second mobile terminal 75. As shown in Fig. 12, when the operation of the confirmation button 704 is accepted, the second mobile terminal 75 displays an unlocking operation screen 710 (step S218). As shown in Fig. 12, the unlocking operation screen 710 displays an unlocking request button 711 for requesting unlocking of the door 61.

[0071] Next, when the delivery person touches the unlock request button 711 displayed on the unlock operation screen 710, the second mobile terminal 75 accepts the unlock request operation (step S219) and transmits an unlock request signal to the server 50 (step S220). At this time, the unlock request signal contains information about the tracking number of the delivery and the delivery address displayed on the delivery information screen 700. Note that instead of the information about the delivery address, or in addition to the information about the address, information about the collective entrance unit 10 or the control unit 20 of the apartment building M linked to the tracking number or address may be included.

[0072] The server 50, which has received the unlocking request signal from the second portable terminal 75, performs authentication in the authentication unit 52 based on the information included in the unlocking request signal received from the second portable terminal 75 and the information included in the data table 51b stored in the storage unit 51. That is, the server 50 judges whether or not the information included in the unlocking request signal received from the second portable terminal 75 matches the information included in the data table 51b (step S221). For example, the authentication unit 52 judges whether or not the tracking number included in the unlocking request signal received from the second portable terminal 75 matches the tracking number stored in the data table 51b.

[0073] In step S221, if the delivery information included in the unlocking request signal received from the second mobile terminal 75 matches the delivery information stored in the data table 51b of the storage unit 51 (YES in step S221), the authentication unit 52 determines that the authentication has been successful and identifies the control unit 20 (step S222). Specifically, the authentication unit 52 refers to the data table 51b to identify the control unit ID of the control unit 20 associated with the information of the delivery piece that is included in the unlocking request signal and has been successfully authenticated. Then, the transmission unit 53 transmits the unlocking request signal to the control unit 20 corresponding to the identified control unit ID via the network N (step S223). The unlocking request signal transmitted to the control unit 20 includes the tracking number received from the second mobile terminal 75.

[0074] On the other hand, in step S221, if the information included in the unlocking request signal received from the second mobile terminal 75 does not match the information stored in the storage unit 51 (NO in step S221), the authentication unit 52 determines that the authentication has failed and generates an error notification signal. Then, the transmission unit 53 transmits the generated error notification signal to the second mobile terminal 75 via the network N (step S224). The second mobile terminal 75 that has received the error notification signal displays an error notification screen indicating that the process based on the unlocking request has failed (step S225). For example, the error notification screen may display a notification such as "The unlocking request has been rejected" or "The unlocking request has been rejected. Please check the delivery contents and try again."

[0075] Next, the control unit 21, which has received an unlocking request signal from the server 50 in step S223, judges whether the tracking number included in the unlocking request signal matches the tracking number included in the operation acceptance signal received from the collective entrance device 10 in step S207 (step S226). If it is judged that the tracking number included in the unlocking request signal received from the server 50 matches the tracking number included in the operation acceptance signal received from the collective entrance device 10 (YES in step S226), the control unit 21 generates an unlocking instruction signal for the door 61 in the unlocking instruction unit 23 and transmits the generated unlocking instruction signal to the door control device 60 (step S227). The door control device 60, which has received the unlocking instruction signal, unlocks the door 61 based on the unlocking instruction signal (step S228). This allows the delivery person to enter the apartment house M through the opened door 61.

[0076] On the other hand, in step S226, if it is determined that the tracking number included in the unlocking request signal received from the server 50 does not match the tracking number included in the operation acceptance signal received from the collective entrance machine 10 (NO in step S226), the control unit 21 determines that the matching has failed, generates an error notification signal, and transmits the generated error notification signal to the collective entrance machine 10 (step S229). The collective entrance machine 10 that has received the error notification signal displays an error notification screen indicating that the process based on the unlocking request has failed (step S230). The control unit 21 also transmits the error notification signal to the second mobile terminal 75 (step S231). The second mobile terminal 75 that has received the error notification signal displays an error notification screen indicating that the process based on the unlocking request has failed (step S225). For example, the error notification screen may display a notification such as "The unlocking request has been rejected" or "The unlocking request has been rejected. Please re-enter the tracking number."

[0077] As described above, the control system 1 according to the second embodiment includes the collective entrance device 10 (an example of a terminal device) installed at the entrance of the collective housing M, the door control device 60 that controls the locking and unlocking of the door 61 installed at the entrance, the server 50 in which the tracking number of the delivery (an example of first information) is stored in the data table 51b, and the controller 20 (an example of a control unit) that can communicate with the collective entrance device 10, the door control device 60, and the server 50. The collective entrance device 10 has a number input unit 113 that allows a visitor, a delivery person (an example of a user), to input the tracking number of the delivery (an example of second information). The controller 20 is configured to compare the tracking number stored in the server 50 with the tracking number input by the number input unit 113, and switch between an operation of sending an unlocking instruction to the door control device 60 (an example of a first operation) and an operation different from the operation of sending the unlocking instruction (an example of a second operation) according to the result of the comparison. According to this configuration, the control unit 20 switches its operation depending on the result of matching between the tracking number stored in the server 50 and the tracking number input by the number input unit 113, that is, it decides whether to send an unlocking instruction to the door control device 60 or to execute an operation different from the unlocking instruction. As a result, for example, the door 61 can be unlocked by a delivery person inputting the tracking number of the delivery to the collective entrance device 10 and sending an unlocking request from the second mobile terminal 75 to the control unit 20 via the server 50. Therefore, it is possible to provide a control system 1 that can maintain security while improving convenience.

[0078] In addition, the tracking number stored in the data table 51b of the server 50 is preset based on information transmitted from a second portable terminal 75 (an example of a second terminal device) carried by the delivery person, and the control unit 20 is configured to transmit an unlock instruction signal to the door control device 60 when a match between the tracking number stored in the server 50 and the tracking number input by the number input unit 113 is successful. With this configuration, by presetting the tracking number of the delivery item as the first information, the delivery person can unlock the door 61 in the simple manner of inputting the tracking number of the delivery item into the collective entrance device 10, improving convenience during delivery work.

[0079] (Modification) Next, as a modified example, the configuration of a control system 300 in an apartment building M in which a delivery box 311 is installed will be described with reference to Fig. 13 and Fig. 14. Fig. 13 is a functional block diagram of the control system 300 according to this modified example. Fig. 14 is a diagram showing an example of a call operation screen 280 displayed on the display unit 11 of the collective entrance machine 10 in the control system 300.

[0080] 13, the control system 300 according to the modified example differs from the control system 1 of the first embodiment in that it includes a box control device 310 and a delivery box 311 in addition to the collective entrance unit 10, the controller 20, the room master unit 30, the entrance slave unit 40, the server 50, the door control device 60, the door 61, the mobile terminal 70, and the second mobile terminal 75. Descriptions of the components of the control system 300 that are similar to those of the control system 1 of the first embodiment will be omitted.

[0081] The box control device 310 is a device for controlling the locking and unlocking of the delivery box 311 installed in front of each dwelling unit. The box control device 310 unlocks the delivery box 311 based on an unlocking instruction signal transmitted from the controller 20.

[0082] In the control system 300, the call table 22a stored in the memory 22 of the controller 20 records the room number of each dwelling unit in the apartment M in association with the room master unit ID of the room master unit 30 of each dwelling unit, and also stores the room master unit ID of each dwelling unit in association with the identification number (box ID) of the delivery box 311 installed in front of each dwelling unit. In addition, in the data table stored in the memory 51 of the server 50, in addition to the tracking number of the delivery item, the delivery address of the delivery item, the delivery method, the controller ID, and the master unit ID, the box ID of the delivery box 311 corresponding to the master unit ID may be stored. The delivery box 311 corresponding to the master unit ID is, for example, the delivery box 311 placed in front of the dwelling unit in which the room master unit 30 with a specific master unit ID is installed, that is, the delivery box 311 dedicated to that dwelling unit.

[0083] As shown in FIG. 14, the call operation screen 280 according to this modification displays, for example, a numeric keypad button 261 for inputting a room number, a "call" button 262, and an "unlock box" button 282. When delivering a delivery item designated for drop-off delivery, the home delivery agent inputs the room number of the delivery destination using the numeric keypad button 261 displayed on the call operation screen 280, and then operates the "unlock box" button 282. In addition, the delivery person touches the unlock request button 711 on the unlock operation screen 710 (see FIG. 12) displayed on the second mobile terminal 75. This causes an unlock request signal to be transmitted from the second mobile terminal 75 to the server 50. The server 50 that has received the unlock request signal identifies the control unit 20 corresponding to the delivery address based on the delivery information included in the unlock request signal, and transmits the unlock request signal including the delivery information to the identified control unit 20.

[0084] In this case, the control unit 21 of the control device 20 performs authentication based on the room number entered on the call operation screen 280 and the delivery information received from the server 50. Specifically, it determines whether the room number entered on the call operation screen 280 matches the room number (delivery address) included in the delivery information received from the server 50. If the room number entered on the call operation screen 280 does not match the room number (delivery address) included in the delivery information received from the server 50, the control unit 21 determines that the authentication has failed and displays an error notice such as "The room number you entered is incorrect. Please enter it again" on the display unit 11 of the collective entrance device 10, and then displays the call operation screen 280 again.

[0085] On the other hand, if the room numbers match, the control unit 21 determines that the authentication was successful and identifies the box ID corresponding to the matched room number. The control unit 21 then generates and transmits an unlock instruction signal for the door 61 in the unlock instruction unit 23, and generates an unlock instruction signal for the delivery box 311 corresponding to the identified box ID. The control unit 21 transmits a box unlock instruction signal to the box control device 310 of the delivery box 311 corresponding to the identified box ID, and the box control device 310, having received the box unlock instruction signal, unlocks the delivery box 311. This allows the delivery person who enters the apartment building M through the unlocked door 61 to post the delivery item in the delivery box 311 located in front of the dwelling unit of the delivery destination.

[0086] As described above, in addition to the configuration of control system 1, control system 300 according to this modified example further includes a box control device 310 that controls locking and unlocking of delivery boxes 311 associated with each room in apartment building M. Then, controller 20 is configured to perform authentication related to unlocking delivery box 311, and if the authentication is successful, to send an unlocking instruction to box control device 310. With this configuration, delivery box 311 can be unlocked with a simple operation, improving convenience for residents and visitors. In this modified example, a configuration in which delivery box 311 is installed in apartment building M is described, but in addition to delivery box 311, or instead of delivery box 311, a key box containing a key for unlocking each room may be installed in each room. By adopting the configuration of this modified example for the key box as well, it is possible to unlock the key box with a simple operation, improving convenience for residents.

[0087] The present invention is not limited to the above-described embodiment, and can be freely modified, improved, etc. as appropriate. The material, shape, size, numerical value, form, number, location, etc. of each component in the above-described embodiment are arbitrary and not limited as long as the present invention can be achieved.

[0088] 1,300 Control Systems 10. Collective entrance machine 11,31 Display section 12,33,42 Call section 13,43 Camera 14 Collective entrance machine CPU 15,35 Communication Interface (IF) 20 Controller 21 Control section 22,51 Storage part 22a Call Table 23 Unlock instruction section 30 Room Master Unit 40 Entrance door unit 50 Servers 51a,51b Data Table 52 Authentication Section 53 Transmitter 60 Door control device 61 Door 70 Mobile Devices 75 Second mobile terminal 111 Service Selection Section 112 Call operation section 113 Number input section 200 Initial screen 210 PIN entry screen 250 Service selection screen 260,280 Call operation screen 310 Box Control Device 311 Delivery Box 700 Delivery information screen 710 Unlocking operation screen C Call Center M apartment complex

Claims

1. A terminal device installed at an entrance of the apartment building; A door control device that controls locking and unlocking of a door installed at the entrance; A server in which first information is stored; A control unit capable of communicating with the terminal device, the door control device, and a server; A control system comprising: the terminal device has a number input unit into which a user can input second information; The control unit is configured to compare the first information stored in the server with the second information input by the number input unit, and switch between a first operation of sending an unlocking instruction to the door control device and a second operation different from the first operation depending on the result of the comparison.

2. the first information is information that is set in advance based on information transmitted from a second terminal device associated with the user, The control system according to claim 1 , wherein the control unit is configured to execute the first action when the first information and the second information are successfully matched.

3. the second action includes placing a call to a call center; The control system according to claim 2 , wherein the control unit is configured to execute the second action when matching between the first information and the second information is unsuccessful.

4. The control system of claim 2, wherein the second terminal device is a mobile terminal owned by the user, or, if the user is a resident of the apartment building, a room master unit installed in the user's room.

5. The housing complex further includes a box control device for controlling locking and unlocking of a key box or a delivery box installed in the housing complex, The control system according to claim 1 , wherein the first operation includes transmitting an unlock command to the box control device.

6. A control method for a control system including a terminal device installed at an entrance of an apartment building, a door control device that controls locking and unlocking of a door installed at the entrance, and a server in which first information is stored, comprising: receiving second information input by a user to a number input unit of the terminal device; A step of matching the first information with the second information; A step of switching between a first operation of transmitting an unlock command to the door control device and a second operation different from the first operation according to a result of the matching; A control method comprising:

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